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Roger - Montgomery, OH
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REFRIGERATOR WHIRLPOOL WRX988SIBE00 Gasket not sealing upper left corner..; ordrng 1 W10407215 (gasket-fip)
BUILT-IN M/W KITCHENAID KMBD104GSS00 Accidentally had some food that burned inside microwave and smell was lingering. Remove the unit and checked control panel and control for damage. Harness and control are good unit is functioning properly and heating well all functions on keypad and control our testing good.
FRIDGE KITCHENAID KUBL204ESB00 "Door is making contact with side of cabnet where it is installed. Adjusted door hinge, and adjusted leveling foot and used spacer to properly fit unit, unit is cooling well. All other operations are good. Cus to observe .; used 1 WPW10221048 (SPACER) from stock"
REFRIGERATOR KITCHENAID KRSC503ESS01 Replace the drip tray in the soap in the water dispenser assembly unit operating properly at this time
REFRIGERATOR KITCHENAID KRSC503ESS01 Incorrect part was ordered. Needs to be stainless steel model. Re-ordered correct part and rescheduled for install; ordrng 1 WPW10317261 (TRAY STAINLESS )
REFRIGERATOR WHIRLPOOL WRF555SDFZ "Ran unit through diagnostics, checked temps and confirmed proper cooling and venting from fans. Adjusted temps and instructed Cus on loading of unit. Set standard defrost on unit. All other checks are good. Cus to observe."
REFRIGERATOR WHIRLPOOL KBFO42FTX04 "Unit had drain issue, defrosted and cleared drain tube, unit is draining clear now. Also unit has mold build up and tear in door seal. Will need seals replaced per cus. Rescheduling for seal replacement, ; ordrng 2 8201809 (GASKET DOOR 157.97)s"
"M/W OTR, PURCHA" KITCHENAID KMHS120ESS7 Replaced the parts listed checked the operation and found unit operating properly.
"M/W OTR, PURCHA" KITCHENAID KMHS120ESS7 "checked unit over found power to the light socket but the lightbulb is still out the lightbulbs good call Whirlpool tech-support they recommended replacing the lightbulb for socket and also the main boardSR7726429593 Austin; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp) and 1 W11182110 (cntrl-elec)"
REFRIG KITCHENAID KBFO42FTX02 No cool. Replaced failed main control as advised by Whirlpool tech line. Took 5 resets to get it out of demo mode.
REFRIG KITCHENAID KBFO42FTX02 Installed inverter which gave compressor 120vac but lost the 6 vdc. Per techline the main control should be replaced as well. Ordered W10802701. ; ordrng 1 W10802701 (cntrl-elec)
REFRIG KITCHENAID KBFOFTX02 Customer complaint no cool. Tested unit and found 120vac into inverter board 0vac going to compressor. Failed inverter board. File number 7726194105. Informed customer that she could still have an intermittent problem with the main control. Ordered inverter ; ordrng 1 W10629033 (inverter box)
DRYER MAYTAG MEDC465HW0 Not Shutting properly. Adjusted door latch and strike. Tested for proper operation in heating of unit. All checks are good now. Customer to observe
ICEMAKER KITCHENAID KUIC15POZP0 "Checked the ice machine in diagnostic mode, all functions of the machine work the condenser gets hot while the compressor runs but does not pump water out of distribution tube properly. ordrng 1 WPW10489122 (pump)"
Jenn-Air oven JJW963OCAB cleaned both doors inner door glasses. few spots on double panes on inside that unable to fully get. customer inspected door and said looks good.; Cllctd $173.82 CC Ref # 2003, Job Cmpltd
found that burners are not getting hot. called head tech tech said with symptoms that would need to replace coils and elements.; rqstng P&A on 1 WP3148952 (switch-inf LR) and 1 WP3148952 (switch-inf RF) and 1 WP3149400 (switch-inf LF) and 1 WP3149400 (switch-inf RR) and 2 WP660532 (elmnt-surf 6 in)s and 1 WPW10259865 (elmnt-surf 8 in), schdld next appmnt for 3/1 THU
KITCHENAID 50#IM 15" FS iMdl KUIC15NRTS3, Serial E00801067 Installed pump assembly, pump assembly harnes, and drain pump on unit. tested fill, water level sensor, recirculating pump. drain pump and sealed system, and heater grid. all checked good.; pckd up 1 2313702 (water pump) and 1 WP2310092 (harns-pump) and 1 WP2313705 (pump), Job Cmpltd
Kitchen Aid ice machine KUIC15NRTS3 when starting to install parts and when went to remove unit fond that drain hose for unit is stopping unit from being pulled out. customer bar area has from right to left kitchenaid icemaker then to left of that thermador dishwasher, and then to left is sink area. drain for icemaker goes behind dishwasher and has a nail clamp in cabinet to hold discharge end of icemaker into drain. unable to pull icemkaer out without dishwasher being pulled out. let customer know that there extended warranty didn’t cover removal of extra appliances to complete repair. let customer know that to complete repair dishwasher would need to be removed (water hose is copper water line to dishwasher) to complete repair.; schdld next appmnt for 2/20 TUE