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Local Reviews
for Monroe, OH

Rated 5.0 out of 5 stars based on 4 customer reviews

Map of Monroe, OH

Fast and Easy Warranty Service




once I scheduled my appointment on the manufacturers' website they had A to Z do the service/repair. The showed up on the day of the appointment but the repair part was not onhand which they ordered and made a follow-up visit a few days later. Overall very happy.


Response from A to Z Appliance Service:

Thank you


Map of Monroe, OH

Great Service




Prompt service followed up with call to verify service times showed up when they were scheduled on time. The tech corrected issue quickly.


Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate it.


Map of Monroe, OH

Wanda





Response from A to Z Appliance Service:

Thank you


Map of Monroe, OH

5 star service




Joel l and Melissa are awesome. 5star professionalism and customer service. Highly recommended.


Response from A to Z Appliance Service:

Thank you for the review. I will pass on your comments to both of them.


Jeremy F.

Jeremy F.

KITCHEN WHIRLPOOL WGE555S0BB02 "Checked switch at control, checked light relay on switches, found right front switch relay for light stuck on, needs switch replaced to fix issue.; ordrng 1 WP7403P239-60 (switch)"

Near Sackett Dr, Monroe, OH 45050
Anthony S.

Anthony S.

SXS 25' MFD WHIRLPOOL WRS325FDAW04 Replaced LED light modules. All ok at this time.

Near Old Carriage Ct, Monroe, OH 45050
Anthony S.

Anthony S.

WASHER WHIRLPOOL MVWB765FW2 "Replaced drive assembly and clutch. Had to drill out rotor bolt. Reinstalled all related components. Calibrated unit, ran test cycle. All ok at this time."

Near Ridge Wood Dr, Monroe, OH 45050
Mark B.

Mark B.

DRYER WHIRLPOOL WED4815EW1 "Tested unit, found unit heating normally, advised timed dry will keep consistent heating temperature throughout cycle, all checks ok."

Near Deneen Ave, Monroe, OH 45050
Joel L.

Joel L.

DRYER WHIRLPOOL MEDB835DW4 I had error code F4e4. Getting line 2 voltage error. Reset breaker found loose connection at back of unit. Reinstalled and secure connection. Tested for proper seating and the voltage. Unit is running consistently and testing good after repair. Customer to observe

Near Stablewatch Ct, Monroe, OH 45050
Joel L.

Joel L.

WASHER WHIRLPOOL MVWB835DW4 "Ran unit through diagnostics and checked for proper incoming water pressure, proper washing, draining, and spinning of units. No error codes at this time. All checks are testing good. Recommended to customer to use a fresh cleaning tablets periodically for proper performance and functions of unit; used 1 W10135699 ("

Near Stablewatch Ct, Monroe, OH 45050
Anthony S.

Anthony S.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 "Customer complaint of right side door light switch came apart and lights not coming on inside. Confirmed complaint, model and serial numbers. Needs new right side door light switch. ; ordrng 1 12002646 (light switch)"

Near Brittony Woods Dr, Monroe, OH 45050
Anthony S.

Anthony S.

WASHER WHIRLPOOL MVWB765FW2 "Customer complaint of unit starting cycle. Confirmed complaint, model, and serial numbers. Stored error code for locked rotor. Removed drum to find cause of mechanical friction. No foreign objects found. Shifter slider found binding. Needs new GEARCASE and clutch for return visit. ; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy)"

Near Ridge Wood Dr, Monroe, OH 45050
Anthony S.

Anthony S.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 Replaced door light switch. All ok at this time.

Near Brittony Woods Dr, Monroe, OH 45050
Anthony S.

Anthony S.

ICEMAKER WHIRLPOOL MZD2665HEQ Replaced dispenser decal. All ok at this time.

Near Gatehouse Ct, Monroe, OH 45050
Anthony S.

Anthony S.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Replaced power supply board and aurora LED board. All ok at this time.

Near Bridle Pass Way, Monroe, OH 45050
Anthony S.

Anthony S.

"M/W OTR, PURCHA" WHIRLPOOL WMH31017AS3 "Customer complaint of unit displaying open close door message. Confirmed complaint, model and serial numbers. Replaced microwave door switches. Ran test cycle. All ok at this time. ; used 3 W10727360 (SWITCH) from stock"

Near Bridle Pass Way, Monroe, OH 45050
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ00 "Newly remodeled. Closing papers of title show date of 11-02-2018Door was not actuating in closing mechanism properly. Adjusted door and leveled unit. Also adjusted door hinge and tightened down. All operations are good, door is shutting properly"

Near Stablewatch Ct, Monroe, OH 45050
Joel L.

Joel L.

Whirlpool dryer WED4815EW1 WHE0IHEEPL1 auth for repair, replaced thermal and cut off fuse, all checks are good ; used 1 279816 (CUTOFF) from stock, Job Cmpltd

Near S Main St, Monroe, OH 45050
Anthony S.

Anthony S.

Whirlpool compacter GX900QPPS6 Replaced on/off/start assembly. Ran test cycle. All ok at this time. ; Job Cmpltd

Near Penbrooke Ct, Monroe, OH 45050
Anthony S.

Anthony S.

Whirlpool dishwasher WDT730PAHZ0 Customer complaint of unit not draining after cycle. Confirmed complaint, model and serial numbers. Drain pump getting power but not pushing water. Replaced drain pump. Ran test cycle. All ok at this time. ; used 1 w10876537 (DRAIN PUMP) from stock, Job Cmpltd

Near Stablewatch Ct, Monroe, OH 45050
Anthony S.

Anthony S.

Maytag washer MVWB850YG1 Installed customer supplied bearing and shaft kit. Ran test cycle. All ok at this time. Customer aware of no warranty on repairs. ; Cllctd $170.40 CC Ref # 1005, Job Cmpltd

Near Hickory Hill Ct, Monroe, OH 45050
Anthony S.

Anthony S.

Whirlpool washer MVWB880BW0 Customer complaint of unit setting SD, suds fault during rinse and spin cycles. Confirmed complaint, model and serial numbers. Found tub bearings going out causing restricted basket movement and noise during spin cycle. Attempted to remove wash basket from tub/shaft with no success. Provided customer estimate to replace tub/shaft assembly, and wash basket. Customer declining repairs at this time. ; Cllctd $95.85 Check # 128, Job Cmpltd

Near Austin Smith Dr, Monroe, OH 45050
Daniel  L.

Daniel L.

Whirlpool kitchen WDF760SADM0 Diagnosed the wash motor not working properly, getting 120 volts from the control board. Unit needs sump/motor assembly ; Cllctd $95.85 CC Ref # 1580, Job Cmpltd

Near Meadowlark Ln, Monroe, OH 45050
Jeremy F.

Jeremy F.

Whirlpool laundry WTW5000DW1 Replaced control, recalibrated unit, customer to observe unit, shifter tested good, but was making humming noise a couple times, if called back needs new shifter W10913953.; Job Cmpltd

Near Fox Run Pl, Monroe, OH 45050
Joel L.

Joel L.

Maytag laundry MVWX655DW0 Unit has f9-e1 error. Long drain. No other error codes. Called ASURION TECH LINE WHILE AT CM HOME 844-312-7158. Ran unit through auto test cycle and also recalibration cycle. Unit filled washed and drained with out any problems. May be intermittent control issue, Told by extended warranty to proceed with diagnosis at this point. And for cus to call if with further issues. ; Job Cmpltd

Near Kameron Dr, Monroe, OH 45050
Jeremy F.

Jeremy F.

Checked for error codes, checked motor, checked dear case, found gear case shaft was not engaging, needs new gear case, customer to think about replacement, if called back needs gear case W11035751 $252.58.; Cllctd $95.85 CC Ref # 1162, Job Cmpltd

Near Stewart Way, Monroe, OH 45050
Anthony S.

Anthony S.

Maytag washer MVWX655DW0 Replaced splutch kit and shifter actuator. Calibrated unit, ran test cycle. All ok at this time. ; Job Cmpltd

Near Kameron Dr, Monroe, OH 45050
Joel L.

Joel L.

Whirlpool washer WTW8200YW0 Leak checked unit, checked Water pressure coming in. Lift it up lid and clean underneath Fill cup and found connection from hose to fill cup that was loose and causing intermittent leak. Reinstalled Fill cup and ran unit through diagnostics and rinse cycle. All checks are good now no leaks; Job Cmpltd

Near Bridle Creek Dr, Monroe, OH 45050
Anthony S.

Anthony S.

Maytag washer MVWX655DW0 Customer complaint of unit not agitating or spinning properly. Confirmed complaint, model and serial numbers. Stored error code, F7E1 – BASKET SPEED FAULT. Ran test cycle. Found shift actuator not shifting properly and splutch binding up. Need splutch kit w10721967 and shifter actuator, W10913953, for return visit. ; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (ACTUATOR ), schdld next appmnt for 7/17 TUE

Near Kameron Dr, Monroe, OH 45050
Joel L.

Joel L.

KitchenAid Refrigerator KRMF606ESS01 Installed all parts associated with repair. No scratches no dents. Water dispensing good. All operations are good. Cus to observe. ; pckd up 1 LW10503829 and 1 W10215646 and 1 WPW10347114, Job Cmpltd, O-emld tckt

Near Bridgewater Ln, Monroe, OH 45050
Anthony S.

Anthony S.

Whirlpool range GW397LXUS06 Replaced bake igniter. Ran test cycle. All ok at this time. ; Cllctd $172.47 Check # 3765, Job Cmpltd

Near Keeneland Ct, Monroe, OH 45050
Jake S.

Jake S.

Maytag washer MVWB765FW0 Replaced detergent drawer and tested unit, checks ok.Parts Auth: MEV6P00MPL1; Job Cmpltd

Near Sands Ave, Monroe, OH 45050
Anthony S.

Anthony S.

Whirlpool range GW397LXUS06 rescheduled for 5/23 WED 8-12

Near Keeneland Ct, Monroe, OH 45050
Jake S.

Jake S.

Maytag washer MVWB765FW0 Found unit operating properly with no errors, customer was concerned about normal shifting noises. Also found detergent drawer slide rusting, needs replaced.; ordrng 1 W10919352 (drawer), schdld next appmnt for 5/23 WED

Near Sands Ave, Monroe, OH 45050
Robert C.

Robert C.

5/7/18 9:34: RC there 5/7 MON, 10:12 to 10:29, Replaced agitator & defective screw. Checks ok.; Job Cmpltd

Near Nightstar Ct, Monroe, OH 45050
Robert C.

Robert C.

Maytag washer MVWX655DW1 Control installed earlier . Installed inlet valve. Check okay.; Job Cmpltd

Near Heritage Green Dr, Monroe, OH 45050
Anthony S.

Anthony S.

Whirlpool freezer WRX735SDHZ00 Customer complaint of ice and frost build-up in freezer section. Confirmed complaint, model and serial numbers. Freezer door not being drawn in properly when closing. Need slide rails for return visit. ; ordrng 2 WPW10120018 (slide rail (frz))s, schdld next appmnt for 4/13 FRI 12-5

Near Brittony Woods Dr, Monroe, OH 45050
Roxanne G.

Roxanne G.

WHIRLPOOL REFRIGERATOR WRS325SDHV Replaced broken water inlet valve. Checks okay.; Job Cmpltd

Near Brittony Woods Dr, Monroe, OH 45050
Roxanne G.

Roxanne G.

WHIRLPOOL GAS STOVE WFG745H0FH1 Replaced convection fan assembly. Checked okay. ; pckd up 1 W11043837 (FAN-CONVECTION), Job Cmpltd,

Near Roden Park Dr, Monroe, OH 45050
Joel L.

Joel L.

Installed electronic control. Found that old board had burnt transistor on board. Preheated unit and tested. Unit preheated to 350. Fan is operating well. ; Job Cmpltd,

Near Sands Ave, Monroe, OH 45050
Joel L.

Joel L.

MAYTAG DISHWASHER Mdl MDB4949SDM1, SllngDlr ASURION Found it further rust damage on the unit. Instructed customer that any additional parts with rust damage would not be covered. Customer is deciding to not pay out-of-pocket for damage that was done due to a faulty dish. Customer is going to call Home Depot or further resolution. Customer will call if needed.WP3385089 -38.27- x2 left and right side trackWpw10591570 -229.71-pump and wash motorW10195416v -34.12 x4-wheel assemblyWPW10525642 -161.98-dish rack lowerW10918525 -141.54-dish rack upperParts - 729.93 before taxFile number 7721354405; Job Cmpltd,

Near Shanda Dr, Monroe, OH 45050
Joel L.

Joel L.

WHIRLPOOL OVEN Mdl RBS245PDB11, Serial XL5004508 Unit over heated in regular bake cycle. And will need cooling fan ordered for repair. Rescheduling for install; ordrng 1 4455334 and 1 WP9759243, schdld next appmnt for 2/23 FRI

Near Sands Ave, Monroe, OH 45050