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Local Reviews
for Monroe, OH

A to Z Appliance Service Rated 4.9 out of 5 stars based on 12 customer reviews

Map of Monroe, OH

Great service




Review of A to Z Appliance Service

Excellent.... on time and extremely well done from notification of times and being at job site when indicated ..!


Map of Monroe, OH

Great Service




Review of A to Z Appliance Service


Map of Monroe, OH

Great Service




Review of A to Z Appliance Service

Each visit from A to Z has been very helpful and professional.


Map of Monroe, OH

Excellent Knowledge!




Review of A to Z Appliance Service

The tech was so knowledgeable! He walked in and it took him less than 5 minutes to diagnose it!


Response from A to Z Appliance Service:

Thank you for writing a review for us!


Map of Monroe, OH

Job well done!




Review of A to Z Appliance Service

Had a new electric range and the first time we tried to use the oven, it would not heat up. Had a bad control module. AtoZ checked it out, found the problem, had to order the part which took a couple of weeks to get, but returned as scheduled and repaired the range. All done under warranty, so we had no cost.


Response from A to Z Appliance Service:

Thank you for writing a review! We are glad to hear your experience was a positive one!


Map of Monroe, OH

Punctual service




Review of A to Z Appliance Service

Service man was quick and seems to be a good job as of now


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Monroe, OH

Great service as always!!




Review of A to Z Appliance Service

Mark does a great job! He’s been out several times for issues and his quickly resolve them and quickly got parts on order and fix the units. You need to give him a raise!!


Response from A to Z Appliance Service:

Thank you for writing a review. Mark is a very important part of our team who strives for excellence at every job.


Map of Monroe, OH

Excellent




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you.


Map of Monroe, OH

Fast and Easy Warranty Service




Review of A to Z Appliance Service

once I scheduled my appointment on the manufacturers' website they had A to Z do the service/repair. The showed up on the day of the appointment but the repair part was not onhand which they ordered and made a follow-up visit a few days later. Overall very happy.


Response from A to Z Appliance Service:

Thank you


Map of Monroe, OH

Great Service




Review of A to Z Appliance Service

Prompt service followed up with call to verify service times showed up when they were scheduled on time. The tech corrected issue quickly.


Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate it.


Wanda




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you


5 star service




Review of A to Z Appliance Service

Joel l and Melissa are awesome. 5star professionalism and customer service. Highly recommended.


Response from A to Z Appliance Service:

Thank you for the review. I will pass on your comments to both of them.


smcneil@atoz1.com

smcneil@atoz1.com

LAUNDRY WHIRLPOOL MVWX655DW1 The problem was going to be in the control and the control was over and with labor it was going to be more than they wanted to pay to repair the washing machine

Near Sunset Ct, Monroe, OH 45050
Samuel R.

Samuel R.

KITCHEN WHIRLPOOL KDTE334GPS0 Upon arrival customer stated the door would not close properly. The door is misaligned and hitting the top of the tub as the door tries to close. The customer stated they were having the kitchen remodeled and the countertop sled and cracked right above the dishwasher. The dishwasher continue to work after the accident with the countertop. The customer stated they pulled on the dishwasher door (up and away from the unit) to try and slide it out from under the counter. The tech was unable to pull the unit out and thoroughly inspected due to the countertop and flooring. Rescheduling for Wednesday as the homeowner will have the countertop removed and access to the dishwasher. Damages do not appear to be normal wear and tear and may not be covered under Whirlpool Warranty. Once the unit can be thoroughly inspected the tech will contact whirlpool partner team to verify if warranty is voided or not. ; schdld next appmnt for 7/29 WED !

Near Steeplechase Ln, Monroe, OH 45050
Samuel R.

Samuel R.

REFRIGERATOR WHIRLPOOL WRS321SDHZ Inspected unit and found a new style icemaker with no metal arm to shut it off. Found the on off switch underneath the icemaker and not easily noticed. I advise the customer where the switch was at and shut it off with a customer. I asked the customer to demonstrate how to turn it on and off so they understood how to use it. The customer was able to turn it on and off. Icemaker is currently off per customers request. All checks OK.

Near Heritage Green Dr, Monroe, OH 45050
smcneil@atoz1.com

smcneil@atoz1.com

FREEZER WHIRLPOOL WRF555SDFZ11 SR#7728358480 put it into a forced defrost buy metal check fine have power going to my heater heater would not turn on or during heater; ordrng 1 WP12729123 (Heater)

Near Lena Dr, Monroe, OH 45050
Mark B.

Mark B.

WASHER WHIRLPOOL WFW5620HW0 "Replaced bellow, tested unit, no leaks at this time, all functions test normal, all checks ok. Left water mitigation mat and affresh laundry machine cleaner sample.; used 1 W10135699 (AFFRESH TABS) from stock"

Near Sackett Dr, Monroe, OH 45050
Mark B.

Mark B.

KITCHEN KITCHENAID KDTM354DSS5 "Complaint of no power to unit, customer states checked breaker and power switch on wall for unit. Checked unit over, unit has power currently, checked for error codes, none found, ran unit through diagnostic test cycle, fill, pump and motor, drain and heater are normal. After running cycle, console is no longer responding to inputs, checked connections, connections secure, unit needs new console, ordering to repair. Left affresh dishwasher cleaner sample.; ordrng 1 W10803367 (panel-cntl), used 1 W10282479 (AFFRESH) from stock"

Near Babbling Brooke Dr, Monroe, OH 45050
Jake S.

Jake S.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 "Found blockage in fresh food evap drain line blocked, cleared and tested unit, checks ok."

Near Paxton Cir, Monroe, OH 45050
Mark B.

Mark B.

REFRIGERATOR WASHER WRV986FDEM01 "Complaint of water dripping from pantry drawer, confirmed complaint, tested fresh food evap thermistor, thermistor is testing fine at this time, found evap drain tube clogged, cleared drain line. If issue persists recommended to replace evap thermistor harness, quoted part: W11087438, labor. customer to observe operation"

Near Paxton Cir, Monroe, OH 45050
Mark B.

Mark B.

REFRIGERATOR KITCHENAID KRSC703HPS00 "Complaint of freezer side not cooling, called techline: techline had me check frost pattern on fridge and freezer side during service test 4. If partial frost pattern on freezer evap during step 5 means sealed system issue. Techline file number: 7727199076. Cleared evaporators completely and ran test 4, after sitting in step 5 for about 5 minutes, only partial frost pattern appeared, did not cover full evaporator, needs sealed system work, ordering parts.; ordrng 1 W10779331 (compressor) and 1 W11159142 (valve)"

Near Willowbrook Dr, Monroe, OH 45050
Mark B.

Mark B.

KITCHEN WHIRLPOOL WGE745C0FH00 "Replaced upper door glass, door is sealing normally, all checks ok."

Near Brookhurst Dr, Monroe, OH 45050
Mark B.

Mark B.

DRYER WHIRLPOOL WED4815EW1 "Complaint of dryer seal pulling apart, confirmed complaint, ordering parts to repair.; ordrng 1 W10861521 (seal-door) and 1 WPW10463967 (door) and 1 y055980 (adhesive)"

Near Shanda Dr, Monroe, OH 45050
Terry  S.

Terry S.

DISHWASHER WHIRLPOOL WDT750SAHW0 Check the dishwasher over found no error codes in the system customer not using rinse aid instructed customer to rinse aid would need to be used for proper operation of unit

Near Davis Dr, Monroe, OH 45050
Mark B.

Mark B.

ICEMAKER WHIRLPOOL KUIX335HPS00 "Replaced recirculating pump with sensor, tested unit, sensor recognized when reservoir is full, all functions normal, all checks ok, customer to observe ice production."

Near Willowbrook Dr, Monroe, OH 45050
Mark B.

Mark B.

DRYER WHIRLPOOL WED8500BW0 "Complaint of dryer not tumbling or heating, confirmed complaint, checked error codes, found F4E4, F4E3, checked incoming power, power is at 240 VAC and is split correctly, checked interior of unit, found large amount of lint build up, cleared lint, found debris stuck in blower housing, cleared debris, tested fuses, found thermistor and thermal fuse both blown, need replaced, heater tests normal, quoted parts: thermistor: WP8577274, thermal fuse: WP3390719; ordrng 1 WP3390719 (fuse-thrml) and 1 WP8577274 (thermistor)"

Near Ridge Wood Dr, Monroe, OH 45050
Mark B.

Mark B.

ICEMAKER WHIRLPOOL KUIX335HPS00 "Complaint of unit making ice, but then ice is melting as it drops into bin. Confirmed complaint, ran unit through diagnostic cycle, found unit not registering water level correctly, ordering sensor to replace, also found unit draining very slowly, found extra section of a drain line has been installed but is leaking, advised to have installation company correct drain installation.; ordrng 1 W11325175 (PUMP)"

Near Willowbrook Dr, Monroe, OH 45050
Mark B.

Mark B.

WASHER MAYTAG MVWC416FW1 "Complaint of unit leaking from underneath, checked unit over, no leaks from inlet water valves, checked underneath, found water resting in cover, found water is coming through seal of gearcase, needs gearcase replaced, quoted part: W11035747, labor to install, customer to decide on repair."

Near Keswick Dr, Monroe, OH 45050
Mark B.

Mark B.

DISHWASHER MAYTAG MDB8989SHZ0 "Replaced pump and motor assembly and control board, tested unit, unit ran through diagnostic cycle normally, all checks ok."

Near Ravenwood Ct, Monroe, OH 45050
Mark B.

Mark B.

MICROWAVE KITCHENAID KOCE500ESS07 "Complaint of broil element sparked and broke, confirmed complaint, needs new broil element, checked for errors, no errors, bake element is heating normally, oven sensor is registering change in temperatures, ordering broil element to repair.; ordrng 1 W10804429 (elmnt-brol)"

Near Sunset Ct, Monroe, OH 45050
Mark B.

Mark B.

DISHWASHER MAYTAG MDB8989SHZ0 "Replaced control, started diagnostic cycle, unit started filling, then cutoff, checked incoming power, power is still at 120 VAC, found control has blown fuse again, checked unit underneath found water leaking from around seal of unit onto pump and motor assembly causing short, unit needs new pump and motor assembly and control board, ordering to repair.; ordrng 1 W11225084 (cntrl-elec) and 1 WPW10591570 (pump&motor)"

Near Ravenwood Ct, Monroe, OH 45050
Joel L.

Joel L.

DISHWASHER KITCHEN AID KUDS35FXSS1 Dishwasher door gasket had sediment buildup and was leaking on the bottom right side. Replaced door seal and leak checked unit after test. Ran through a rinse cycle and confirmed no leaks. And proper operation of unit. Customer to observe all checks are good; used 1 W10300924V (GASKET 65.83) from stock

Near Stable Watch Ct, Monroe, OH 45050
Mark B.

Mark B.

DISHWASHER MAYTAG MDB8989SHZ0 "Complaint of unit not accepting selections, ui not responding correctly, found no power coming to unit, found circuit breaker is faulty, advised to have electrician check circuit breaker and have power to unit corrected."

Near Ravenwood Ct, Monroe, OH 45050
Mark B.

Mark B.

KITCHEN WHIRLPOOL WDTA50SAHZ0 "Complaint of unit stopped in middle of cycle, no response from control panel. Confirmed complaint, checked incoming power, power is at 120 VAC, connection to power was loose, tightened connection down, unit is now responding to controls, ran diagnostic cycle, no error codes, all functions test normal, all checks ok."

Near Backtrail Ln, Monroe, OH 45050
Mark B.

Mark B.

COOKTOP KITCHENAID KICU509XBL00 "Complaint of F47 appearing on cooktop, confirmed complaint, found control board is damaged, needs replaced, also found countertop does not have cutout for proper ventilation, advised to have ventilation corrected before following through with repair, customer to contact us for scheduling, part is covered by whirlpool warranty. Part: W10857232"

Near Bridgewater Ln, Monroe, OH 45050
Mark B.

Mark B.

WASHER MAYTAG MVWX655DW1 "Complaint of washer causing rash for customers wife, states unit turns normally, checked unit over, found no mold or any obvious defects, called techline, Techline had me test unit with towel to see if detergent is being all rinsed out, towel showed no suds, no detergent remaining in towel, had me test hardness of water, hardness is between 7 and 15 gpg, techline advised with harder water might need to use more detergent than normal, techline advised cannot be washer causing issues with customer’s wife’s rash.Techline file number: 7726663228"

Near Stillpass Way, Monroe, OH 45050
Mark B.

Mark B.

LAUNDRY MAYTAG MVWB865GC0 "Complaint of grinding noise, then all lights on panel lit up. Checked for error codes, found F0E3, F2E1. Ran unit through diagnostic test cycle, valves are normal, all functions test normal at this time, checked underneath unit, found oil leaking from gearcase, needs replaced, checked basket, found agitator bolt is seized to shaft, unable to remove, unit will need full tub rebuild to repair.; ordrng 1 W10752187 (screw) and 1 W10811956 (drum assy) and 1 W10811960 (spin basket) and 1 W10909670 (nut-spaner) and 1 W11161960 (agitator) and 1 W11219115 (TUB OUTER) and 1 WP8533928 (screw) and 1 WPW10215093 (clean out filter)"

Near Creekside Ct, Monroe, OH 45050
Mark B.

Mark B.

OVEN WHIRLPOOL WFE550S0HV1 "Complaint of door hinge not closing correctly, confirmed complaint, changed door hinges, door is now sealing normally, all checks ok."

Near Maumee Dr, Monroe, OH 45050
Mark B.

Mark B.

DRYER WHIRLPOOL WED5600XW0 "Complaint of squealing during cycle, confirmed complaint, unit needs new idler pulley and rollers, quoted part: 4392065. Customer to decide on repair."

Near Ridge Wood Dr, Monroe, OH 45050
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Complaint not dispensing ice, confirmed complaint, ice maker is producing ice, but not dispensing, found ice bin and motor auger not making good contact, auger motor is weak, but receiving proper voltage, needs new ice bin and auger motor assembly.; ordrng 1 W10765378 (bracket) and 1 W10852956 (spring) and 1 W11202789 (motor) and 1 W11347840 (ICE BIN) and 1 WP2198628 (seal) and 1 WP2212370 (washer) and 1 WP2220458 (coupling) and 1 WPW10258544 (shaft) and 1 WPW10291905 (seal) and 1 WPW10293211 (chute)"

Near Bridle Creek Dr, Monroe, OH 45050
Mark B.

Mark B.

WASHER WHIRLPOOL WTW5600XW3 "Complaint of washer not spinning out clothes, now not starting cycles. Checked error codes, found F7E1, F7E7, F0E2, tested unit, valves are normal, drain is fine, lid lock is normal, agitate is strong, spin will not start, shifter is normal, motor is fine, removed basket and agitator, found gearcase is locked up, will not turn. Unit needs new gearcase to repair. Quoted part: W11035747. Customer to decide on repair."

Near Sagewood Ct, Monroe, OH 45050
Mark B.

Mark B.

LAUNDRY MAYTAG MVWB765FW3 "Replaced inlet valve, tested unit, valve is allowing proper water pressure through, recalibrated unit, all checks ok."

Near Tarryton Ct, Monroe, OH 45050
Mark B.

Mark B.

LAUNDRY MAYTAG MVWB765FW3 "Complaint of unit not spinning clothes out, dropping water on clothes after cycle is done, error code appearing, checked error codes, found F8E1, F3E2, F0E3, tested unit, found valves not allowing water through for regular hot and cold, but is allowing through fabric softener and oxi sections. Unit needs new valve ordering to repair.; ordrng 1 W11165546 (valve)"

Near Tarryton Ct, Monroe, OH 45050
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Replaced refrigerator door, door is sealing correctly on all sides, all checks ok."

Near Heritage Green Dr, Monroe, OH 45050
Mark B.

Mark B.

OVEN WHIRLPOOL WFE320M0ES2 "Replaced control board, tested unit, unit is now heating in all modes, all functions normal, all checks ok."

Near Seminary Dr, Monroe, OH 45050
Mark B.

Mark B.

OVEN WHIRLPOOL WFE320M0ES2 "Complaint of unit not baking or broiling, cooktop is function, confirmed complaint, checked terminal block, found ground wire not connected to terminal block, corrected ground wire, heating element is ohming normally, checked power going to heating element in bake cycle, found only 117 VAC, checked power outlet at wall, wall is sending proper voltage, tested power at control, control is receiving correct 240 VAC, control is not sending proper voltage to elements, needs replaced; ordrng 1 W11122560 (cntrl-elec)"

Near Seminary Dr, Monroe, OH 45050
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Complaint of noise from fresh food compartment, confirmed complaint, dampener is functioning, but very noisy, starting to wear down, called techline to document, techline advised to replace part if needed, part number: WPW10594330 , techline file number: 7726125874. Advised customer to speak with customer service about any option for repair or replacement."

Near Morgan Dr, Monroe, OH 45050
Mark B.

Mark B.

DRYER WHIRLPOOL WED7500GC0 "Replaced door assembly, door is sealing normally, all checks ok."

Near Steeplechase Ln, Monroe, OH 45050
Mark B.

Mark B.

DRYER WHIRLPOOL WED7500GC0 "Customer complaint of rusting and damage to inside of dryer door near glass, confirmed complaint, unit has issue with coating of dryer door, rusting and flaking off, ordering door to repair.; ordrng 1 W11126813 (door)"

Near Steeplechase Ln, Monroe, OH 45050
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRT311FZDM01 "Complaint of unit dripping water ceiling of fresh food section, confirmed complaint, found seal on bottom of fridge door is not sealing correctly, door is tight and closing correctly, needs new seal, seal is built into door, ordering door to replace.; ordrng 1 LW10642551 (dor-fip)"

Near Heritage Green Dr, Monroe, OH 45050
Mark B.

Mark B.

COOKTOP KITCHENAID KCES956HBL00 "Measured countertop cutout, dimensions are as follows: 20 1/2” deep x 35” wide."

Near Canterbury Ct, Monroe, OH 45050
Mark B.

Mark B.

RANGE WHIRLPOOL MGR8800FZ0 "Complaint of unit not heating during bake cycle. All burners work, and broil works, confirmed complaint, checked bake burner assembly, found it slightly out of place, not allowing gas to reach igniter, repositioned bake burner assembly, retested unit, unit is now heating in all cooking modes, all functions normal, all checks ok."

Near Ridgeview Ln, Monroe, OH 45050