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Local Reviews
for Milford, OH

A to Z Appliance Service Rated 4.5 out of 5 stars based on 30 customer reviews

Map of Milford, OH

Refrigerator still broken after 4 visits




Review of A to Z Appliance Service

Company has been out to my home 4 times, refrigerator works for a day or two then stops working. Been without a working refrigerator since 6/24/20. Beyond frustrating.


Map of Milford, OH

great service




Review of A to Z Appliance Service

great tech knows his job


Map of Milford, OH

Great service




Review of A to Z Appliance Service

He did a great job.


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Milford, OH

Great




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Map of Milford, OH

CC




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Map of Milford, OH

great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Milford, OH

Cynthis




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Map of Milford, OH

Lana




Review of A to Z Appliance Service

Great service. Warranty repair.


Response from A to Z Appliance Service:

Thank you for writing a review


Map of Milford, OH

Very professional




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Milford, OH

Great Tech




Review of A to Z Appliance Service

Everything went well. Unfortunately for your tech, had the sales staff at Lowe’s properly explained everything it would have saved you all a trip. Please share this feedback with Whirlpool.


Response from A to Z Appliance Service:

Thank you for writing a review for us! I will share this information with my manager to better improve future experiences.


Excellent




Review of A to Z Appliance Service

Thanks


Response from A to Z Appliance Service:

Thank you for writing a review!


Kurt




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


Rick




Review of A to Z Appliance Service

Very professional


Response from A to Z Appliance Service:

Thank you for writing a review!


Unbelievably frustrated




Review of A to Z Appliance Service

This is the 3rd survey I have completed- yet no one is rectifying the issues that I am complaining about. I have lost over $200 worth of food and have missed multiple days of work. I have now a FIFTH visit scheduled for my fridge to get fixed as it has not be properly fixed as of Yet.


Professional service I’m very happy with his job




Review of A to Z Appliance Service

Terry was excellent and professional I look forward to him coming back and finishing the job he had to order apart


Response from A to Z Appliance Service:

Thank you for writing a review for us. We are glad to hear that Terry served you well as he is an important part of our team. If there was anything we could have done to bring you 5-star service, please feel free to reach out to us.


Not working. A lot of time and money lost




Review of A to Z Appliance Service

Hi there. Unfortunately our refrigerator is no longer working. When i woke up this morning- all the food had be de-thawed. I am very upset about this as we lost all our items in both the fridge and freezer. I am requesting a gift card to Kroger due to this extreme inconvenience. We now have to wait until Monday for it to be repaired.....again. This will be the 3rd time someone has been to our home for this issue. I know my husband thought maybe the technician was watching a video on his phone while working on our appliance- so I am hoping that did not interfere with his work. Terry was nice and professional- however it’s hard to give a good rating when my appliance is completely useless and I’ve now lost a lot of money and time.


Response from A to Z Appliance Service:

Thank you for your review. Your technician will be glad to answer any questions you may have for the manufacturer or for us when he services your refrigerator on Monday.


excellent service




Review of A to Z Appliance Service

Terry knew what my problem was immediately, took care of it and answered all of my questions. I hope I don't need service soon, but if I do I hope Terry is my service technician.


Response from A to Z Appliance Service:

Thank you for reviewing us. Terry is an important part of our team and works hard to leave each customer happy with the job done.


Good service




Review of A to Z Appliance Service

Came the next day


Response from A to Z Appliance Service:

Thanks for reviewing.


Tom




Review of A to Z Appliance Service

Joel was very professional and was very good at explaining the issue. Joel took care of the defective the following week when it came in. We were very satisfied with the repair experience.


Response from A to Z Appliance Service:

Thank you for your review. Joel works hard to please each valued customer.


Prompt Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you very much for the review.


Aloha UAll.




Review of A to Z Appliance Service

Great service. Very professional!!!


Professional, perfect service




Review of A to Z Appliance Service

Would use services again. Gave us some useful tips on how to prevent some future problems


JA




Review of A to Z Appliance Service

National scheduling office in Texas is a joke, and the rep was obnoxious. I almost chose not to do business with you because of her. The local rep was great however, and saved your image.


Great technician




Review of A to Z Appliance Service

Jeremy was so pleasant and very helpful, not only in doing the required work but also in answering a couple of questions about another appliance.


Great job!




Review of A to Z Appliance Service

Jeremy was very patient and very helpful. He did a great job and was professional.


Response from A to Z Appliance Service:

Thank you for this review


Quick fix




Review of A to Z Appliance Service

Friendly and professional technician! Repair handled quickly and efficiently. Thank you A to Z!!!


Response from A to Z Appliance Service:

thank you for the review


Jake is great




Review of A to Z Appliance Service

Jake is a total professional, who is respectful, knowledgeable, very personable and an excellent communicator. A real asset to your company!


Response from A to Z Appliance Service:

Thank you very much for the review. We always like hearing that our techs are doing a good job while in the customers home.


Dana




Review of A to Z Appliance Service

Very helpful & informative


Response from A to Z Appliance Service:

Thank you for the review. We appreciate it.


Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Auth - wrlb3rlapl1Replaced led light in fridge and freezer section, after testing. Confirmed and checked for proper operation. All checks are good now. All lights are working well. Cus to observe."

Near Beauregard Ct, Milford, OH 45150
Charles S.

Charles S.

"M/W OTR, PURCHA" KITCHENAID KMHC319ESS5 Cx stated unit just won’t heat. Microwave will run just not heating.Need to order high side. W11197766 switches (2)W10571770 capW11256462 diodeW11230995 magW10557536 humidity sensorWill need microwave lift and two job count. ; ordrng 1 W10557536 (sensor) and 1 W10571770 (CAP) and 2 W11197766 (interlock)s and 1 W11230995 (magnetron) and 1 W11256462 (diode)

Near Faul Ln, Milford, OH 45150
Charles S.

Charles S.

"M/W OTR, PURCHA" KITCHENAID KMHC319ESS5 Cx stated unit just won’t heat. Microwave will run just not heating.Need to order high side. W11197766 switches (2)W10571770 capW11256462 diodeW11230995 magW10557536 humidity sensorWill need microwave lift and two job count. ; ordrng 1 W10557536 (sensor) and 1 W10571770 (CAP) and 2 W11197766 (interlock)s and 1 W11230995 (magnetron) and 1 W11256462 (diode)

Near Faul Ln, Milford, OH 45150
Charles S.

Charles S.

ELEC SLIDE-IN WHIRLPOOL JES9860CAB01 Power from wall source is good. Unit was in self clean mode and caught fire. Checking oven bake and broil elements. All checked ok. Unit has reached 150. Still testing. No wires and no switches are burned. Don’t even see any burn areas. Appears during self clean unit burnt some old grease or whatnot and it flamed up. But not issue with unit. Unit reached 200 degrees. Unit has reached 300. Degrees. Cx also complaint is not blower exhaust fan on bottom you could never hear it run before. Now you can. Fan is slightly loud but I don’t see how fan is effected by heats if unit did flame up. Unless warped blades. Unit has reached is desired setting for 350. Everything appears ok and advised that if there is spillage in unit cavity it can catch flame during self clean. Unit running good and heats as designed. Cx wants to know if fan can be changed since loud now but wasn’t before. All top burners are working fine and as suppose too. Calling safety team to r

Near Day Dr, Milford, OH 45150
Charles S.

Charles S.

TRIO CD KITCHENAID KRFC300ESS01 Wpw10746274 controlWpw10594329 damper controlUnit operation is good. But damper won’t operate correctly and is loud when opening and closing. Not closing all the way allowing freezer air into fridge compartment and freezing items in freezer. ; ordrng 1 Wpw10594329 (control) and 1 Wpw10746274 (cntrl-elec)

Near McCormick Trail, Milford, OH 45150
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL ED5KVEXVB00 "Install compressor and a f 1200 valve unit is working properly; used 1 Af1200 (Valve), and 1 () from stock"

Near Mills of Miami Blvd, Milford, OH 45150
Charles S.

Charles S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Unit power is good. But now auger and yoke and solenoid are loud and intermittently working. W11185686 binWpw10317991 motorWpw10309866 solenoidOrdering parts for repair. ; ordrng 1 W11185686 (ice-contnr) and 1 Wpw10309866 (solenoid) and 1 Wpw10317991 (motor)

Near Plum Run Rd, Milford, OH 45150
Charles S.

Charles S.

WASHER MAYTAG MVWX655DW1 W11116592 controlW11127357 housingAfter just entering unit periodically on its own. Ran diagnostics and and. No error codes. Power to unit is good and water pressure is good. Ordering parts for repair. ; ordrng 1 W11116592 (cntrl-elec) and 1 W11127357 (housing)

Near Branch Hill-Guinea Pike, Milford, OH 45150
Charles S.

Charles S.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Power to unit is good. Unit is not cooling correctly in fridge. Frost on tubing near compressor but not on fridge evap. Frost slightly on freezer evap as well. Blockage in sealed system. Unit needs sealed system repair. Ordering parts for repair. Unit has 5 yr warranty on parts and labor for sealed system. Cx pd scall. Compressor w10903340Evap fridge w10865322Frizzier evap w11035643******send parts to office for sealed system tech*****Scheduled 3 call count and out 15 days. ; ordrng 1 w10865322 (evaporator) and 1 w10903340 (compressor) and 1 w11035643 (evaporator)

Near Ivy Ln, Milford, OH 45150
Charles S.

Charles S.

BUILT-IN M/W KITCHENAID KMBD104GSS01 "Called echoing on 6-11-20 never got through. Unit was not heating after about 5 mins. Replaced control and cap, mag, trans. Started unit and unit popped at about 20 secs. Called back on today 6-12-20Tech line Joel stated....to replace switches and filter board. Possibly other parts as well again. Then lost call with tech on techline. Tech stated his system just crashed and didn’t get any notes in system. Said he opened another file and would get notes in system. 7728061961 file number.Partner Denise stated well that’s why unit has a warranty and they will not replace unit. Not until there’s been three calls and then that subject for replacement is up for discussion. Partner team also taking notes and documenting everything. File #7727934017 ordering parts againPls send terry with me. Spoke with Wayne; ordrng 1 W11199548 (transformr) and 1 W1121143 (CONTROL) and 1 W11301135 (magnetron) and 2 W11305909 (switch)s and 1 W11331071 (CONTROL) and 1 W11362

Near Deer Path, Milford, OH 45150
Charles S.

Charles S.

RANGE KITCHENAID KFEG500ESS3 "W10804319 top Power good and works as designed. Top glass,is,coming out of frame. Unit needs parts listed for repair. ; rqstng P&A on 1 W10804319 (cooktop)"

Near Romar Dr, Milford, OH 45150
Charles S.

Charles S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 W11405276 harnessWp2315549 motorWp2169142 bladeControl w11449482Power to unit is good. Now evap fan is hitting ice. Causing loud sound as frost inst defrosting correctly. Ordering parts for repair. ; ordrng 1 W11405276 (HARNESS) and 1 W11449482 (CONTROL) and 1 WP2169142 (evaporator fan blade) and 1 Wp2315549 (evap fan motor)

Near Willnean Dr, Milford, OH 45150
Charles S.

Charles S.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Cx complaint was loud noise. No leaks and power is good. Found noise in back of fridge by compressor. Found foam sitting underneath fan blade in back and seen where it had been hitting foam causing loud noise. Also found noise absorber pad off line that was rattling against compressor. Reinstalled pad to reduce vibration and noise. All ckd ok.

Near Willnean Dr, Milford, OH 45150
Charles S.

Charles S.

FREEZER WHIRLPOOL WRS325SDHZ00 "Unit would not even run, power from wall good and to compressor good. Found bad relay. Installed start relay 8201786 and unit operates good. Gave unit 10 mins and frost pattern on evap looks good. Power good and no leaks and unit operates as designed. All ckd ok. ; used 1 8201786 (START DEVICE) from stock"

Near Romar Dr, Milford, OH 45150
Joel L.

Joel L.

OVEN KITCHENAID KEBK171BSS01 "File. -7727597180Installed both display fuse and electronic control board, display is operating and working, called techline and talked with master tech. Recommended cus to always leave the door closed during use and when cooling down to prevent heat from blowing directly up into control panel. No other recommendations. Cus to observe."

Near Scotch Pine Dr, Milford, OH 45150
Joel L.

Joel L.

DRYER AMANA NED4655EW1 "Door not latching properly. Hard to shut, adjuste door strike and latch, replaced latch and confirmed proper operation. Unit is heating and getting good airflow, all operations are good. Cus to observe. ; used 1 279570 (LATCH) from stock"

Near Jerry-Lee Dr, Milford, OH 45150
Joel L.

Joel L.

OVEN KITCHENAID KEBK171BSS01 "File number - 7727597180Installed display fuse and tested operation. Elements are working, unit is heating, but due to multiple failures. Techline is recommending unit to have blower assembly replaced for repair, WPW10641253 Blower 120.94WPW10545255 fuse Labor - 120.00; ordrng 1 WPW10641253 (BLOWER 120.94)"

Near Scotch Pine Dr, Milford, OH 45150
Joel L.

Joel L.

DRYER WHIRLPOOL WED4815EW1 "Ran unit through automatic cycle. Removed back and checked resistance from blower thermistat, unit has continuity between both side on hookup for red wires. And has resistance on other two hookups. This is a correct reading. The TIMMER was just recently replaced. Unit unit is heating and getting good airflow. Showed signs on potential restriction of airflow of unit. Ran unit for 15 min. TIMMER advancing. Unit is checking normal."

Near Romar Dr, Milford, OH 45150
Terry  S.

Terry S.

LAUNDRY AMANA NTW4516FW3 Check the washer over found unit has error code for overfill check the pressure to turn the air down it is clear unit needs main board replaced; ordrng 1 W11170317 (cntrl-elec)

Near Jerry-Lee Dr, Milford, OH 45150
Terry  S.

Terry S.

OVEN KITCHENAID KEBK171BSS01 "Unit has blown fuse suspect short in the board, needs fuse and board replaced.; ordrng 1 W10570049 (panl-cntrl) and 1 WPW10317343 (cntrl-elec) and 1 WPW10545255 (fuse-thrml)"

Near Scotch Pine Dr, Milford, OH 45150
Terry  S.

Terry S.

RANGE WHIRLPOOL WFE550S0HZ1 after oven reaches 400° will not reengage the big yellow broil element unit needs TLC replacedAndrew SR 7727544147 ; ordrng 1 W11295998 (cntrl-elec)

Near Dry Run Rd, Milford, OH 45150
Terry  S.

Terry S.

RANGE WHIRLPOOL WFE550S0HZ1 after oven reaches 400° will not reengage the big yellow broil element unit needs TLC replacedAndrew SR 7727544147 ; ordrng 1 W11295998 (cntrl-elec)

Near Dry Run Rd, Milford, OH 45150
Terry  S.

Terry S.

LAUNDRY WHIRLPOOL WFW6620HW0 Spraying out above the door ..error code E1 needs user interface also..; ordrng 1 W11318755 (drawer) and 1 W11319991 (cntrl-elec)

Near St Andrews Cir, Milford, OH 45150
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Check the fridge raider and found the Molean rail loose at the top of the left door reset Molean rail unit operating properly at this time customer to observe and report any incidences

Near Lela Ln, Milford, OH 45150
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 Spoke with Jenny in the stockroom explain to her the repairs of the unit needs also the unit is not being covered under warranty by whirlpool that A-to-Z needs a ticket set up from a Schurian to make repairs she explained that each time she said the ticket up to a Schurian that it cost them but it this point the dishwasher was not worth repairing to her she was going to market down

Near OH-28, Milford, OH 45150
Terry  S.

Terry S.

FRONTLOAD WASHE WHIRLPOOL WFW6620HW0 Check the washer over ran unit through a test cycle no water appears at this time but can see water marks inside the cabinet down the left interior front; ordrng 1 W11314648 (bellow) and 1 W11316604 (hose) and 1 W11318755 (drawer)

Near St Andrews Cir, Milford, OH 45150
Terry  S.

Terry S.

TOPLOAD AUTO WA WHIRLPOOL WTW5000DW3 Checked the washer and found power to the CCU but no operation. Unit needs the CCU replaced.; ordrng 1 W11417466 (CCU)

Near Oakview Dr, Milford, OH 45150
Joel L.

Joel L.

LAUNDRY WHIRLPOOL MVWB855DC3 When removing agitator bolts during disassembly for transmission replacement. Old head sheared off… Bolt not available locally. Rescheduling for repair part is available in Dayton should be able to schedule for Friday per customers request; ordrng 1 W10752187 (BOLT )

Near Milburne Dr, Milford, OH 45150
Charles S.

Charles S.

WASHER WHIRLPOOL WFW6620HW0 W11316255 valveW11316256 valveW11318755 drawerPower goodNo leaksF8E1 error code.Needs valve assy replaced. Valves are not working as designed. Detergent drawer not operating right either. Ordering parts for repIr. Need second tech. Stacked front loaders. ; rqstng P&A on 1 W11316255 (valve) and 1 W11316256 (valve) and 1 W11318755 (drawer)

Near Sugar Camp Rd, Milford, OH 45150
Terry  S.

Terry S.

"BOTTOM MOUNT, CA" WHIRLPOOL WRV986FDEM01 Check the refrigerator over found the compressor pulley high wattage shell of compressor too hot to touch unit needs compressor replaced; ordrng 1 W10832994 (compressor) and 1 WPW10143759 (dryer)

Near Mt Zion Rd, Milford, OH 45150
Terry  S.

Terry S.

WASHER MAYTAG MVWC465HW "Replaced the main board, checked for error codes none found. Recalibrated the washer and found unit operating properly at this time."

Near Romar Dr, Milford, OH 45150
Charles S.

Charles S.

REFRIGERATOR WHIRLPOOL WRX735SDBM "W10830274 gasket (2)Installed parts,listed. Power goodRuns goodCkd okOperation is as designed."

Near Deerfield Rd, Milford, OH 45150
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Replace freezer door seal, warmed sealed to tear to cabinet. Reminded customer to be mindful and push in the right side to make sure it’s sealed for a day or two after that should be fine. Unit operating properly at this time"

Near Signal Hill Dr, Milford, OH 45150
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "Unit was unleveled. Adjusted leveling screw for feed. Tested dispensor and icemaker, all operations are good now, unit is working well."

Near Terrace Trace Ct, Milford, OH 45150
Joel L.

Joel L.

DRYER WHIRLPOOL WED5000DW2 "Auth- woummouapl1Replaced door, door seal, and used adhesive to secure door seal. After repair. Recommend not to use for the next 12 hours for full cure. All other checks are good."

Near Wintercrest Cir, Milford, OH 45150
Charles S.

Charles S.

REFRIGERATOR WHIRLPOOL WRX735SDBM Use 513-519-2521Call thisGaskets are dry and torn. Rail mullan hitting gasket caused it to tear. Needs both gaskets. replaced. From unit not cx fault. W10830274 gaskets (2); rqstng P&A on 2 W10830274 (gasket-fip)s

Near Deerfield Rd, Milford, OH 45150
Charles S.

Charles S.

WASHER MAYTAG MHW5630HW0 W11322901 acuW11354541 statorW11314361 rotorW11314657 screwUnit will not spin out at end of cycle. Clothes still wet. Ordering parts for repair. ; ordrng 1 W11314361 (rotor) and 1 W11314657 (screw) and 1 W11322901 (cntrl-elec) and 1 W11354541 (STATOR)

Near Hollybrook Ln, Milford, OH 45150
Terry  S.

Terry S.

DISHWASHER KITCHENAID KUDS30FXPA4 Replaced wash motor assembly tested unit for leaks none detected unit operating properly at this time

Near Woodcreek Dr, Milford, OH 45150
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Check the refrigerator over found frost on upper right side of freezer from gap in the door tried to adjust the door gasket with a heat gun would not adjust and seal unit needs the freezer door gasket replaced; ordrng 1 W10571967 (frz door gasket (gr))

Near Signal Hill Dr, Milford, OH 45150
Joel L.

Joel L.

DRYER AMANA NED4655EW1 "Found orange wire off and high limit thermostat causing unit not to cycle in cool down mode, replaced cycling thermostat for timer not advancing in sensor cycles. All checks are good now"

Near Elmcrest Dr, Milford, OH 45150