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Local Reviews
for Middletown, OH
Powered by Fluid LOCALGreat service
Peggy - Middletown, OH
Very clean, obviously informed on the machine. Not condescending to older people
Response from A to Z Appliance Service:
Thank you very much for the review.
Great service
Susan - Middletown, OH
He was right on time and very knowledgeable!!
great service
Kerry - Middletown, OH
Great service
Paul - Middletown, OH
Showed up on time and diagnosed our washer. Unfortunately it wasn’t worth fixing.
Sally
Sally - Middletown, OH
Anthony was efficient and helpful. Very polite thank you Anthony
Response from A to Z Appliance Service:
Thank you very much for taking the time to leave this review
Great Service - Great Diagnosis of Problem/Solution
Wayne - Middletown, OH
Warranty issue on a basically new appliance - solution was acceptable up to this point...
Great service
James - Middletown, OH
Very quick and courteous.
Response from A to Z Appliance Service:
Thank you
Ice Maker
Jack - Middletown, OH
The technicians from A to Z were knowledgeable and professional. I would highly recommend their service.
Response from A to Z Appliance Service:
Thank you very much
Great Service
Jack - Middletown, OH
He has been very professional. I am concerned that all his good work and efforts will not fix our ice maker, it certainly will not be because of his workmanship. Kitchen Aid should step up and replace the unit.
Response from A to Z Appliance Service:
Thank you very much for this review. Our staff and especially the tech appreciates you taking the time to do this.
Everything was great zero issues
Kevin - Middletown, OH
Everything was great on time very nice very knowledgeable no issues at all very nice young man
Response from A to Z Appliance Service:
Thank you for the review
Great Service
Terrance - Middletown, OH
On time, Professional
Response from A to Z Appliance Service:
Thank you very much for the review
Adam
Danner - Middletown, OH
The technician was on time and fixed my problem swiftly. Real good experience, would recommend A to Z for any of your repair needs.
Mark B.
WASHER MAYTAG MVWC415EW2 "Replaced lid latch, tested unit, latch is now operating correctly, all other functions normal, all checks ok."
Mark B.
REFRIGERATOR WHIRLPOOL WSR57R18DM01 "Customer complaint, of unit not cooling, cooling turned off when arrived, turned cooling on, compressor came on, evap did not form frost pattern, found uv dye drier on back of unit, checked unit over for leaks, found uv ink in evap compartment, evaporator has a leak, called partner team to see if they would cover any cost of repair, partner team stated will cover parts and labor, gave authorization number: WLKKX00APL1; ordrng 1 W10858281 (evaporator)"
Mark B.
WASHER MAYTAG MVWC465HW2 "Complaint of unit not filling, just leaking water while filling, checked error codes, found F8E1, long fill. Tested unit, confirmed complaint, found crack in tub causing leak, tub needs replaced.; ordrng 1 W10371566 (tub)"
Mark B.
WASHER MAYTAG MVWB835DW0 "Customer complaint of unit not starting. Checked error codes, found F9E1 (long drain), Tested unit, found drain pump clicking, not draining water, checked for obstructions in drain line, no obstructions, needs new drain pump. Quoted part: WPW10581874 customer paid in full on 8/8/19; ordrng 1 WPW10581874 (pump-water)"
Mark B.
KITCHEN KITCHENAID KDTE204GPS0 "Customer complaint of not drying dishes. Customer states has started using rinse aid since after calling for service and dishes are now drying. Customer also was worried about discoloration on inside door of unit, checked discoloration, it is not rust and is a completely smooth surface, advised manufacturing discoloration, but functionality is fine, should not grow over time. All functions on unit are normal, all checks ok."
Mark B.
ICEMAKER WHIRLPOOL WRS571CIDW01 "Customer complaint of unit not cooling in fresh food side, confirmed complaint, tested dampener, found dampener not opening correctly, blocking air flow, needs replaced, quoted part: W11164593 , customer to call whirlpool to see if they will cover repair.; ordrng 1 W11164593 (diffuser)"
Mark B.
WASHER MAYTAG LA712 Took sd quick pic of model and serial tag
Mark B.
DISHWASHER WHIRLPOOL WDT970SAHW0 "Complaint of door not closing properly, confirmed complaint, adjusted feet to ensure door closes properly, door is now closing normally, all checks ok. Advised customer to use rinse aid to help with drying dishes."
Mark B.
XXL FRENCH DOOR KITCHENAID KFIS29PBMS03 "Complaint of fresh food evap frosting over, confirmed complaint, found left hand side of fresh food evap encased in ice, right side does not have a frost pattern, needs parts W10917531 (fresh food evap), WPW10276644 (compressor), rescheduling for sealed system tech.; schdld next appmnt for 7/31 WED !"
Mark B.
DISHWASHER KITCHEN AID KUDS30FXSS5 "Complaint of unit not lighting up, not showing selections on ui, confirmed complaint, checked connections, connections are secure, ui has failed, needs new ui, quoted part: ui WPW10481125 , also needs new adjusters for upper rack, quoted part: W10712394 , customer is going through with ui repair, will decide on adjuster kit.; ordrng 1 WPW10481125 (panel-cntl)"
Mark B.
DRYER WHIRLPOOL WED4815EW1 "Customer complaint of noise during cycle, found slight noise from back of unit, adjusted feet, noise dampened, called techline, techline advised 43683..file number 7725486923...spoke to tech line and documented complaint."
Mark B.
WASHER WHIRLPOOL WFW5620HW0 "Customer complaint no operation. Replaced failed wiring harness. Tested unit, operation normal..."
Daniel L.
XXL FRENCH DOOR KITCHENAID KFIS29PBMS03 "Cleared frost from evap, put unit into timed basic defrost mode, installed filter drier, recharged unit, all checks ok; used 1 WPW10143759 (DRIER UV) from stock"
Mark B.
LAUNDRY WHIRLPOOL WTW5000DW0 "Customer complaint of unit not finishing cycle, not draining. Confirmed complaint, found drain pump working but slowly. Needs drain pump replaced, also found parts of cam are stripping away, needs replaced as well. Customer has drain pipe that is over 6 feet above the ground, recommended to have drain line lowered to ensure proper operation of unit.; ordrng 1 W10721967 (drive pulley) and 1 WPW10581874 (pump-water)"
Mark B.
WASHER MAYTAG MVWC415EW2 Customer complaint of unit not spinning out correctly. Tested unit and found failed lid lock assembly. Replaced failed lid lock assembly ; used 1 W11307244 (LATCH) from stock
Mark B.
REFRIGERATOR WHIRLPOOL WRF555SDHW00 "Found right hand fridge door making abnormal noise near bottom hinge while opening and closing, ordering bottom hinge pieces; ordrng 1 W10918117 (hinge-door) and 1 WP67003638 (closer)"
Mark B.
SXS 22' RAM WHIRLPOOL WRS321SDHZ01 "Replaced freezer door, tested dispenser, no leaks, all checks ok."
Jake S.
SXS 22' RAM WHIRLPOOL WRS970CIDH00 "Replaced control and thermistor and tested unit, checks ok."
Mark B.
REFRIG WHIRLPOOL WRS588FIHV00 "While attempting to repair, found non serviceable wiring harness behind inverter box is also damaged, wires are sealed into liner with foam, unable to complete repair.
Mark B.
DRYER WHIRLPOOL WED4815EW1 "Replaced cabinet, tested unit, all noise at this time is normal, all checks ok."
Mark B.
WASHER WHIRLPOOL MVWB865GW0 "Customer complaint unit not starting. Found failed gearcase. While attempting to replace gearcase found basket has seized to shaft, unable to remove basket from gearcase shaft, unit will need full tub rebuild for repair.; ordrng 1 W10512161 (tub asm) and 1 W10811960 (spin basket) and 1 WP8533928 (screw) and 1 WPW10215093 (clean out filter)"
Mark B.
WASHER MAYTAG MVWX655DW1 "Replaced gearcase, motor, belt, cam, shield, recalibrated unit, tested unit, all functions normal, all checks ok."
Jake S.
WASHER WHIRLPOOL WTW5000DW2 "Replaced motor and capacitor and tested unit, checks ok."
Mark B.
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint of unit not spinning out towels, tested unit, found something is lodged between outer tub and basket, attempted to remove basket, basket is seized onto shaft of gearcase, will need full tub rebuild for repair.; rqstng P&A on 1 W10512161 (tub asm) and 1 W10721967 (drive pulley) and 1 W10752283 (washplate) and 1 W10752719 (basket) and 1 W11035751 (gearcase) and 1 WP8533928 (screw) and 1 WPW10006384 (drive belt) and 1 WPW10215093 (clean out filter)"
Jake S.
SXS 22' RAM WHIRLPOOL WRS571CIHZ01 "Found could not remove door gasket without damaging door liner, needs freezer door.; ordrng 1 LW11089011 (DOOR)"
Mark B.
WASHER WHIRLPOOL WFW5620HW0 "Replaced control and ui, while replacing, found wires for j17 had pulled out of harness, needs harness replaced, ran quick diagnostic test, washer is functioning at this time, ordering wiring harness.; ordrng 1 W11316252 (harns-wire)"
Jake S.
WASHER WHIRLPOOL CHW9050AW0 "Found unit had F26 code, hotel staff had already replaced door latch but had not reset unit or ran through test. Ran through test cycle and cleared code, unit now operating properly, checks ok."
Jake S.
SXS 22' RAM WHIRLPOOL WRS970CIDH00 "Found fridge still not defrosting unless forced, diagnosed defrost control and thermistor.Auth: WKYNW00AP1; ordrng 1 W10316760 (thermistor) and 1 W11172798 (CONTROL)"
Jeremy F.
WASHER MAYTAG MVWC415EW2 "Replaced gear case, calibrated unit, ran through test cycle, all operations normal, checks ok."
Jeremy F.
WASHER WHIRLPOOL WTW4816FW2 "Checked error codes, found main control fault, went through test 1, found control not sending dc voltage, replaced control, calibrated unit, ran through test cycle, all operations normal, checks ok."
Jeremy F.
LAUNDRY WHIRLPOOL WTW5000DW0 "Replaced parts ordered, calibrated unit, ran through test cycle, all operations normal, checks ok."
Jake S.
SXS 22' RAM WHIRLPOOL WRS571CIHZ01 "Found warm air leak and condensation in freezer around door and two spots where moisture builds up around door gasket, diagnosed leak in gasket. Heated and molded gasket, customer to monitor for now. Gasket is plastic ridged style, if replacement cannot be done unit will need freezer door.; ordrng 1 WPW10355585 (gasket-fip)"
Jeremy F.
WASHER WHIRLPOOL WTW5000DW2 "Checked for error codes, found basket speed fault, went through test 3, 3a, and 3b, found capacitor not ohmng causing motor to malfunction, needs motor, and capacitor replaced.; ordrng 1 W11162560 (CAPACITOR ) and 1 W11283592 (motor-drve)"
Jeremy F.
LAUNDRY MAYTAG MVWB765FW2 "Checked for error codes, found overload, and stuck key, ran spin through spin, and agitation in diagnostics, during spin unit would just hum, went through test 3a, found debris in agitator causing lockup, removed debris, ran through test cycle, u it is spinning, and agitating, calibrated unit, all operations normal, checks ok."
Jeremy F.
LAUNDRY WHIRLPOOL WTW5000DW0 "Checked for error codes, found off balance error, ran through spin cycle, unit is making banging noise, found wash plate bolt loose, tightened bolt, still making noise, checked gear case, found gear case leaking oil, needs gear case, motor, cam, shifter, belt, and cover replaced.; ordrng 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11283592 (motor-drve) and 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)"
Jeremy F.
MICROWAVE WHIRLPOOL WMH5321HB3 "Replaced door, and control panel, no scratches, checks ok."
Jeremy F.
RANGE WHIRLPOOL WEG515S0FS0 "Checked burner knobs, all burners working normally, informed customer of proper use for unit, all operations normal, checks ok."
Jeremy F.
I-ENABLED DW MAYTAG MDB4949SDE3 "Replaced feed tube, ran through test cycle, spray arms are working normally, checks ok."
Jeremy F.
RANGE MAYTAG MER8800FZ2 "Confirmed complaint, called tech line with issue file #7725152886, was informed by tech line cook top getting hot on front edge is normal due to vent on top of door, unit is working normally per manufacture specifications, checks ok."
Jeremy F.
WASHER MAYTAG MVWX655DW1 "Checked for error codes, no error codes, ran through spin cycle, unit making screeching sound in spin cycle, checked gear case, found gear case is leaking oil, needs gear case, motor, cam, shifter, belt, and cover replaced.; ordrng 1 W10006481 (gearcase) and 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11283592 (motor-drve) and 1 WPW10006384 (drive belt) and 1 WPW10427633 (pulley shield)"