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Local Reviews
for Middletown, OH
Dishwasher repaired
"327220page - Middletown, OH
Response from A to Z Appliance Service:
Thanks!
Irreparable machine, Great Advice
Larry - Middletown, OH
Response from A to Z Appliance Service:
Thank you for the review.
Jake was outstanding explained thoroughly prompt and courteous
Richard - Middletown, OH
Response from A to Z Appliance Service:
Thank you!
Great service
Charles - Middletown, OH
Response from A to Z Appliance Service:
Thanks!
Steve
Steve - Middletown, OH
Response from A to Z Appliance Service:
Thanks!
Kassandra
Kassandra - Middletown, OH
Great customer service
Response from A to Z Appliance Service:
Thank you!
Jake did awesome
Mark - Middletown, OH
He did great
Great Service
Terri - Middletown, OH
Mark was awesome. He went right to work as soon as he entered my home. He did a good job! Thank you so much!
Response from A to Z Appliance Service:
Thank you for writing a review!
Great
Janice - Middletown, OH
Very nice young man knew what to do and fixed the problem thank u
Response from A to Z Appliance Service:
Thank you for writing a review!
Great service
Edward - Middletown, OH
On time knowledable
Response from A to Z Appliance Service:
Thank you for writing a review!
Great service!
Amanda - Middletown, OH
Mark did a great job coming out, figuring out the problem, then fixing the problem. Would recommend him coming out the next time we have an issue 🙂
Response from A to Z Appliance Service:
Thank you for writing a review! Mark is a vital part of our team.
Great Service
Chris - Middletown, OH
Response from A to Z Appliance Service:
Thank you for writing a review!
Efficient, helpful, pleasant and courteous
Thomas - Middletown, OH
Mark was on time, took time to troubleshoot our problem, and was very courteous
Response from A to Z Appliance Service:
Thank you for writing a review! Mark is a vital part of our team!
Great
Sheryl - Middletown, OH
He was very good. He listens to what you say. Very professional, no issues at all.
Response from A to Z Appliance Service:
Thank you for giving us your feedback!
Temp. Didsplay
Myron - Middletown, OH
Mike
Response from A to Z Appliance Service:
Thank you for writing a review! We are sorry to hear you did not receive 5-star service. I will run this by my tech manager as each customers feedback is very important to us and does not get overlooked. If there was anything we could have done to better serve you, please feel free to reach out to our office and let us know.
good ervice
Xiaoli - Middletown, OH
The technician is nice, the only thing is it came later than the original scheduled period. That would be my only complain.
Response from A to Z Appliance Service:
Thank you for writing a review! We do apologize for any inconvenience that may have been caused due to the set back. We are glad to hear your experience was positive otherwise.
Great Experience
Gwendolyn - Middletown, OH
Response from A to Z Appliance Service:
Thanks!
Dishwasher Repair
Derrick - Middletown, OH
Mark was on time and took care of the faulty dishwasher in a timely manner. Very courteous.
Response from A to Z Appliance Service:
Thank you for reviewing. Mark is a valuable part of the A to z team and we appreciate your remarks.
Great service
Peggy - Middletown, OH
Very clean, obviously informed on the machine. Not condescending to older people
Response from A to Z Appliance Service:
Thank you very much for the review.
Great service
Susan - Middletown, OH
He was right on time and very knowledgeable!!
great service
Kerry - Middletown, OH
Great service
Paul - Middletown, OH
Showed up on time and diagnosed our washer. Unfortunately it wasn’t worth fixing.
Sally
Sally - Middletown, OH
Anthony was efficient and helpful. Very polite thank you Anthony
Response from A to Z Appliance Service:
Thank you very much for taking the time to leave this review
Great Service - Great Diagnosis of Problem/Solution
Wayne - Middletown, OH
Warranty issue on a basically new appliance - solution was acceptable up to this point...
Great service
James - Middletown, OH
Very quick and courteous.
Response from A to Z Appliance Service:
Thank you
Ice Maker
Jack - Middletown, OH
The technicians from A to Z were knowledgeable and professional. I would highly recommend their service.
Response from A to Z Appliance Service:
Thank you very much
Great Service
Jack - Middletown, OH
He has been very professional. I am concerned that all his good work and efforts will not fix our ice maker, it certainly will not be because of his workmanship. Kitchen Aid should step up and replace the unit.
Response from A to Z Appliance Service:
Thank you very much for this review. Our staff and especially the tech appreciates you taking the time to do this.
Everything was great zero issues
Kevin - Middletown, OH
Everything was great on time very nice very knowledgeable no issues at all very nice young man
Response from A to Z Appliance Service:
Thank you for the review
scott f.
REFRIGERATOR KITCHENAID KRFF707ESS01 "Went thru diagnostic harvest ,fill,fan,thermistor and fill test ..all working correctly....had a stuck position error code ..did harvest test and completed harvest cycle...; ordrng 1 W11294907 (Ice maker)"

Jake S.
COMPACTOR WHIRLPOOL GX900QPPS6 "Replaced switch, tested unit, checks ok."
shawn m.
DRYER MAYTAG MED6230HC0 Found it look like the hinges are popping not allowing the door to shut all the way ordering new hinges; ordrng 2 W11116025 (Hinges)s
scott f.
WASHER WHIRLPOOL WFW92HEFBD0 Error code ACU needs replaced...wants to buy new washer....
shawn m.
DRYER MAYTAG MEDB765FC0 Found that the dryer will just go from 45 minutes to turning off within the first 3 to 5 minutes on every cycle I checked the sensors everything's plugged in everything checks okay ordering main control; ordrng 1 W11089308 (Control)
scott f.
ICEMAKER WHIRLPOOL WRF767SDHZ01 "Went thru diagnostic check fil, on ice maker for over filling ..not over filling..used water dispenser to check for any leaks..no leaks found...moisture coming from ice door..needs replaced...; ordrng 1 W11171728 (Door,ice)"

Mark B.
DRYER WHIRLPOOL RED4516FW0 "Complaint of unit not drying clothes, tested unit, unit heated normally, motor tumbled normally, but found blower fan loose, causing improper airflow. Tightened blower fan down, retested unit, unit heated and tumbled normally, checked airflow, air flow is now good, all functions normal, all checks ok."

Mark B.
COMPACTOR WHIRLPOOL GX900QPPS6 "Complaint of unit not compacting. Tested unit, confirmed complaint, found start switch is faulty, not allowing unit to start, needs new start switch, ordering to repair.; ordrng 1 WP9871824 (SWITCH)"

Jake S.
WASHER WHIRLPOOL MVWB765FW1 "Customer stated unit stopping mid cycle, will finish with drain and spin run separately. Tested and found no errors, valves, drain pump, motor and lid lock all operating properly. Found gearcase leaking oil and determined friction causing stopping issues, needs replaced. Quoted repair and customer to replace unit.Gearcase "
shawn m.
DISHWASHER WHIRLPOOL WDT710PAHB1 Found out having had a little bit of something in the dishwasher I cleaned all the suds out ran it had no leak also found that the dishwasher was installed with a slight lean forward to where all of the water was wanting to stay in the front of the dishwasher inform the customer that she'd have to have it pulled and leveled everything else check fine

Jake S.
WASHER WHIRLPOOL WTW4855HW1 "Replaced capacitor and tested unit, still not agitating properly, F7E6 error comes up repeatedly. Per Techline confirmed motor and capacitor testing good, diagnosed main control.; ordrng 1 W11498190 (CONTROL)"
shawn m.
REFRIGERATOR KITCHENAID KRMF706ESS01 Found some noise coming out of the back area of the refrigerator and inside the freezer I tried adjusting the feet up and down to see if I couldn't get noise to dissipate at started to somewhat go away but then it came back ordering evaporator fan; ordrng 1 W11249952 (Evap fan)

Jake S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Found unit`s ice bin broken in back causing ice to fall through and freeze ice bin shut. Ice bin needs replaced.; ordrng 1 W11185686 (Ice bin)

Jake S.
REFRIGERATOR WHIRLPOOL WRS342FIAM02 "Replaced diffuser motor and tested unit, checks ok."

Jake S.
REFRIGERATOR KITCHENAID KRSC703HPS00 "Found fresh food evap frozen causing low cool in fridge. Determined issue to be either defrost thermistor or panel insulation issue, replacing both.; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)"

Jake S.
WASHER MAYTAG MHW5630HC0 "Found unit leaking from dispenser housing, per SP W11481731 replacing dispenser housing. Also found unit has intermittent shaking and loud noises during spin, unit is balanced and level, per SP W11445524 replacing ACU.; rqstng P&A on 1 W11322901 (cntrl-elec) and 1 W11465533 (HOUSING)"
shawn m.
WASHER MAYTAG MVWC565FW1 I got to the house plugged in washer heard the drain pump kicking on canceled out that cycle customer said that they had an issue with a quilt to where it would not spin out all the way informed how to cancel out a cycle Randy washer through a drain cycle everything went through it finished properly showed customer how to cancel out the cycle and also how to make sure the cycle is canceled everything checks fine at this time

Jake S.
WASHER WHIRLPOOL WTW4816FW2 "Found unit not spinning clothes out, needs drain and spin cycle ran to finish cycle. Tested and found unit filling, draining, and spinning properly, no signs of gearcase issues, determined control sensing out of balance for no reason, needs control.; ordrng 1 W11170319 (cntrl-elec)"

Mark B.
WASHER MAYTAG MVWC465HW2 "Complaint of broken suspension bushings, unit pushing clothes to the side of drum during agitate causing off balance spin cycles, water coming from underneath unit as well. Checked error codes, found F0E2, checked unit over, found cover for gearcase and pulley has been grinding on the ground, also found oil coming from gearcase, gearcase needs replaced for proper operation, with springs, parts covered by part warranty. For water pooling underneath issue found inlet valve assembly has hairline crack, causing inlet valve to intermittently leak down back and sides of unit, pooling underneath. Quoted part: inlet housing assembly: W11210459, customer is going through with repair.; ordrng 1 W11210459 (valve) and 1 W11217817 (suspension) and 1 W11454372 (GEARCASE)"

Jake S.
WASHER WHIRLPOOL WTW4855HW1 "Found unit starts to agitate then stops, replaced actuator but issue persisted. Per Techline determined motor capacitor has partial failure, needs replaced.Auth: WUOQ400APL1; ordrng 1 W11395618 (CAPACITOR ), used 1 W10913953 (ACTUATOR) from stock"
shawn m.
KITCHEN WHIRLPOOL WDT730PAHZ0 Installed user everything is now working fine at this time

Jake S.
WASHER WHIRLPOOL WTW7120HW0 "Found unit had sock blocking fabric softener compartment causing long fill error and leaking. Removed sock, tested unit, checks ok. During test saw outlet sparking during operation, advised customer to have outlet checked before use."

Jake S.
WASHER WHIRLPOOL WTW4816FW2 "Found unit clicking and grinding during wash due to loose splutch assembly nut. Secured nut in place and tested unit, checks ok."
shawn m.
LAUNDRY MAYTAG MVW6230HW0 Found every so often the water will not register order a new control; ordrng 1 W11419173 (Control)
shawn m.
REFRIGERATOR WHIRLPOOL KRFF707ESS01 Found the refrigerator evaporator was iced up again ordering evaporator fan with harness this is under part warranty from April; ordrng 1 W11033168 (Fan)

Jake S.
WASHER MAYTAG MVW6230HW0 "Customer stated unit threw error code and then would not spin out next load. Confirmed unit has off balance error codes. Determined bad gearcase causing off balance issues, needs replaced.; ordrng 1 W11423758 (GEARCASE)"
shawn m.
WASHER MAYTAG MVWB765FW3 I found the lid was breaking on the left side I also believe that it's going to be in the hinges causing the lid to break ordering hinges as well lid is on backorder; ordrng 1 W11259006 (Lid) and 1 W11401116 (Hinge) and 1 W11399226 (Hinge)
shawn m.
REFRIGERATOR KITCHENAID KRMF706ESS01 Found the noise was coming from the back of the refrigerator ordering condenser fan and blade; ordrng 1 WP2188935 (Blade) and 1 W11127829 (Condenser fan)

Jake S.
OVEN WHIRLPOOL RF376LXGN "Found unit overcooking food, tested and found both element good, no ground outs. Temp sensor has proper ohm reading, no issues. Unit occasionally shows power failure. Determined relay on main control sticking causing improper cycling of bake element, control 6610142 is NLA, unit cannot be repaired."
shawn m.
KITCHEN WHIRLPOOL WDT730PAHZ0 Call customer customer was not able to be home I rescheduled in for next Wednesday; dspstn on spec-tagged invntry: 1 W11085683 PUMP AN MOTOR
shawn m.
OVEN WHIRLPOOL WOD51EC0HS01 Found the user interface is not signaling when you touch the buttons also not getting any kind of chime out of the timer I believe that is most likely what is stopping it from holding proper temperature that keeps jumping from 352-325-2365 ordering user interface; ordrng 1 W11297707 (User interface)

Jake S.
WASHER MAYTAG MVW6230HW0 "Replaced gearcase and tested unit, checks ok.; dspstn on spec-tagged invntry: 1 W11423758 GEARCASE"

Jake S.
I-ENABLED DW MAYTAG MDB4949SHZ1 "Replaced console and tested unit, checks ok.; used 1 W10282479 (AFFRESH) from stock"

Jake S.
KITCHEN KITCHENAID KUDS01DJSS0 "Found unit operating but intermittently keypad becomes unresponsive for a time. All connections good, control operating properly, determined keypad has weak respond due to age and wear. New keypad 8531013 is discontinued, advised unit cannot be repaired but can be used normally til part gives out."

Jake S.
I-ENABLED DW MAYTAG MDB4949SHZ1 "Found unit intermittently unresponsive on touchpad and start button coming on on its own, needs replaced.; ordrng 1 W11395600 (CONSOLE)"

Jake S.
KITCHEN WHIRLPOOL WDT730PAHZ0 "Found unit ha s F2E2 keypad error, short on button panel, needs replaced.; ordrng 1 W11368911 (PANEL)"

Jake S.
DISHWASHER WHIRLPOOL KDFE104HBL1 "Customer stated unit taking too long to wash dishes, over three hours. Tested and found fill, wash, drain, and heater operating properly. Advised normal cycles can take over three hours but express wash is about an hour long, unit is operating properly, checks ok."

Jake S.
DRYER WHIRLPOOL WED5100HW1 "Found UI responsive but screen blank and white, needs replaced.; ordrng 1 W11419056 (UI)"

Jake S.
REFRIGERATOR CROSLEY CRTE182TB2 "Found unit light socket loose, adjusted and light operating properly. Door seals good, unit is level and closing properly. Advised customer fridge door could pop open if freezer door is closed too hard, customer to monitor, unit checks ok."

Jake S.
DRYER AMANA NED4655EW1 "Customer stated clothes were not drying in a single cycle, found vent hose partially blocked and linked causing low air flow, cleared hose and tested unit, checks ok."