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Local Reviews
for Middletown, OH
Powered by Fluid LOCALgreat service
Kerry - Middletown, OH
Great service
Paul - Middletown, OH
Showed up on time and diagnosed our washer. Unfortunately it wasn’t worth fixing.
Sally
Sally - Middletown, OH
Anthony was efficient and helpful. Very polite thank you Anthony
Response from A to Z Appliance Service:
Thank you very much for taking the time to leave this review
Great Service - Great Diagnosis of Problem/Solution
Wayne - Middletown, OH
Warranty issue on a basically new appliance - solution was acceptable up to this point...
Great service
James - Middletown, OH
Very quick and courteous.
Response from A to Z Appliance Service:
Thank you
Ice Maker
Jack - Middletown, OH
The technicians from A to Z were knowledgeable and professional. I would highly recommend their service.
Response from A to Z Appliance Service:
Thank you very much
Great Service
Jack - Middletown, OH
He has been very professional. I am concerned that all his good work and efforts will not fix our ice maker, it certainly will not be because of his workmanship. Kitchen Aid should step up and replace the unit.
Response from A to Z Appliance Service:
Thank you very much for this review. Our staff and especially the tech appreciates you taking the time to do this.
Everything was great zero issues
Kevin - Middletown, OH
Everything was great on time very nice very knowledgeable no issues at all very nice young man
Response from A to Z Appliance Service:
Thank you for the review
Great Service
Terrance - Middletown, OH
On time, Professional
Response from A to Z Appliance Service:
Thank you very much for the review
Adam
Danner - Middletown, OH
The technician was on time and fixed my problem swiftly. Real good experience, would recommend A to Z for any of your repair needs.
Jeremy F.
30" FDBM WHIRLPOOL WRF560SEYB05 "Replaced door, and hardware, door is opening and closing normally, checks ok"
Jeremy F.
COOKTOP WHIRLPOOL WCG97US0HS00 "Checked valves, found center valve not turning all the way to lo, needs center valve replaced.; ordrng 1 W11246817 (valve-brnr)"
Jeremy F.
REFRIGERATOR WHIRLPOOL WRSA88FIHN00 "Checked incoming water, checked water valve, found valve not installed correctly, reinstalled valve, unit is getting water normally, checks ok."
Jeremy F.
WASHER MAYTAG MVWB865GW0 "Checked for error codes, checked incoming water line, checked drain hose, found drain hose loose, installed drain hose correctly, calibrated unit, no leaks, checks ok."
Anthony S.
"M/W OTR, PURCHA" / UMV1160CB6 "Customer complaint of unit not heating up. Confirmed complaint, model and serial numbers. Found loose connections on control. Removed and reinstalled all electrical connections to main control. Ran test cycle. All ok at this time."
Anthony S.
WASHER MAYTAG MVWC565FW1 "Customer complaint of unit not completing cycle. Confirmed complaint, model and serial numbers. Stored error code for lid lock assembly. Picked up and replaced lid lock assembly. Calibrated unit, ran test cycle. All ok at this time. ; pckd up 1 W11307244 (LATCH)"
Anthony S.
"M/W OTR, PURCHA" WHIRLPOOL UMV1160CB6 "Replaced AC filter board, fuse, and main control. Ran test cycle. All ok at this time."
Anthony S.
DISHWASHER WHIRLPOOL WDF540PADM3 "Customer complaint of unit not starting cycle. Confirmed complaint, model and serial numbers. Found water supply valve turned off. Turned water supply valve on. Calibrated unit, ran test cycle. All ok at this time. Customer to observe."
Anthony S.
27" VMAX TOP LOA WHIRLPOOL WTW8500DC0 "Customer complaint of unit not completing cycle. Confirmed complaint, model and serial numbers. No stored error codes. Found splines worn off drive shaft and wash plate. Needs new wash plate and drive assembly for return visit. ; rqstng P&A on 1 W10752283 (WASH PLATE ) and 1 W10811956 (DRIVE ASSEMBLY )"
Anthony S.
DRYER WHIRLPOOL WED8800YC0 Replaced dryer kit. Ran test cycle. All ok at this time.
Anthony S.
"M/W OTR, PURCHA" WHIRLPOOL UMV1160CB6 "Customer complaint of unit not powering up or responding. Confirmed complaint, model and serial numbers. AC power filter and control board not operating to design specifications. Needs new AC filter and control board and fuse for return visit. Will need to dismount microwave from Wall to replace AC filter board.; ordrng 1 W10138793 (fuse) and 1 W10422269 (FILTER ) and 1 W11106356 (cntrl-elec)"
Anthony S.
DRYER WHIRLPOOL WED8800YC0 "Customer complaint of unit making loud screeching noise when running. Confirmed complaint, model and serial numbers. Needs dryer roller kit. ; ordrng 1 4392067 (dryer repair kit)"
Anthony S.
WASHER MAYTAG MVWC565FW1 "Replaced splutch kit and gearcase. Calibrated unit, ran test cycle. All ok at this time."
Anthony S.
WASHER MAYTAG MVWB835DW0 Replaced dispenser drawer and housing. Ran test cycle. All ok at this time. Customer to observe.
Anthony S.
WASHER MAYTAG MVWB835DW0 "Customer complaint of unit getting colored stain on clothes. Confirmed complaint, model and serial numbers. Found corrosion on detergent dispenser drawer and housing. Needs new drawer and housing for return visit. ; ordrng 1 W10919352 (DRAWER ) and 1 W11172234 (HOUSING )"
Anthony S.
WASHER MAYTAG MVWC565FW1 "Customer complaint of unit making loud noise during spin cycle. Confirmed complaint, model and serial numbers. No stored error codes. Found gearcase leaking oil and making grinding noise during spin cycle. Needs new gearcase and clutch kit for return visit. ; ordrng 1 W10721967 (SPLUTCH KIT) and 1 W11035751 (GEAR CASE )"
Anthony S.
WASHER MAYTAG MHW5100DW0 "Customer complaint of unit leaving wet clothes at end of cycle. Confirmed complaint, model and serial numbers. No stored error codes. Ran test cycle, all ok. Needs new control per service pointer W10913408. Customer declining repairs at this time. W11029844
Anthony S.
WASHER MAYTAG MHW5100DW0 "Customer complaint of water not draining out of door boot. Confirmed complaint, model and serial numbers. No stored error codes. Cleared excess build up in door boot. Ran test cycle. All ok at this time."
Anthony S.
30" FDBM WHIRLPOOL WRF560SEYB05 "Customer complaint of Door not closing properly. Confirmed complaint, model and serial numbers. Found corner of door at hinge area busted out. Needs new door and hardware for return visit. ; ordrng 1 LW10413518 (dor-fip bl) and 1 W10770877 (HINGE-DOOR ) and 1 WPW10397055 (BRACKET ) and 1 WPW10470155 (cam-door) and 1 WPW10481433 (NAMEPLATE )"
Anthony S.
OVEN WHIRLPOOL WOD51ES4ES01 "Removed wall oven, replaced light socket. Reinstalled all related components. All lights working properly at this time."
Anthony S.
DISHWASHER IKEA IUD7070DS1 "Customer complaint of unit not starting cycle. Confirmed complaint, model, and serial numbers. Found trial fuses open on main control. Checked triad loads, fill valve, and drain pump. Fill valve and drain pump not within design specifications. Needs a new control board, fill valve, and drain pump for return visit.; ordrng 1 W10872255 (valve) and 1 W10906419 (cntrl-elec) and 1 WPW10348269 (drain pump)"
Anthony S.
WASHER WHIRLPOOL WTW5000DW1 "Customer complaint of unit completing cycle. Confirmed complaint, model, and serial numbers. Stored error code for basket speed sensor fault. Found drive motor capacitor open circuit. Picked up and replaced capacitor. Calibrated unit, and ran test cycle. All ok at this time. ; pckd up 1 W11158831 (CAPACITOR )"
Anthony S.
WASHER WHIRLPOOL CAE2795FQ0 "Replaced GEARCASE, splutch kit, shifter, and belt. Calibrated unit, ran test cycle. All ok at this time. Customer to observe."
Anthony S.
WASHER WHIRLPOOL CAE2795FQ0 "Customer complaint of unit not completing cycle. Confirmed complaint, model, and serial numbers. Stored error code for F7E1 – BASKET SPEED SENSOR FAULT. Performed all diagnostics for motor and shifter. All in spec, diagnostics pointing to bad control. New control installed on previous visit. Called WP TechLine, Representative Chris, unable to document TechLine calls today due to system upgrades/outage. Rechecked all steps. Found GEARCASE leaking oil, needs new GEARCASE, actuator, belt, and splutch kit for return visit. ; ordrng 1 W10721967 (drive pulley) and 1 W11159068 (GEARCASE) and 1 W11212745 (SHIFTER) and 1 W11213879 (BELT)"
Mark B.
WASHER MAYTAG MVWC565FW1 "Replaced drain pump and springs, recalibrated unit, tested unit, drain pump is draining normally, no longer making extra noise, unit is no longer shaking badly in spin cycle, all checks ok."
Anthony S.
WASHER WHIRLPOOL CAE2795FQ0 "Replaced control and lid lock. Calibrated unit, ran test cycle. All ok at this time."
Anthony S.
DRYER MAYTAG MGDX655DW2 "Replaced drum, drive motor, rollers, blower wheel, bulkhead, and shafts. Reinstalled all related components. Ran test cycle. All ok at this time."
Anthony S.
OVEN WHIRLPOOL WOD51ES4ES01 "Customer complaint of light not working in upper oven. Confirmed complaint, model and serial numbers. Swapped bulbs. Light socket loose and not making contact with any bulb. Needs new socket for return visit. ; ordrng 1 WPW10734063 (light-ind)"
Anthony S.
WASHER WHIRLPOOL CAE2795FQ0 "Customer complaint of unit not completing cycle. Confirmed complaint, model and serial numbers. Stored error code for lid lock and basket speed sensor fault. Performed diagnostics. Needs new lid lock assembly and electronic control for return visit. ; ordrng 1 W11188527 (CNTRL-ELEC) and 1 WPW10482836 (LATCH )"
Mark B.
WASHER MAYTAG MVWC565FW1 "Tested unit, valves working normally, agitator is operating normally, drain pump is making clicking sound while running and not completely draining unit, spin is causing rough shaking of unit, unit is level, needs new damper springs and drain pump.; ordrng 1 W10876600 (drain pump) and 1 W11130362 (SPRINGS)"
Anthony S.
WASHER MAYTAG MVWC360AW0 "Customer complaint of unit not completing cycle. Confirmed complaint, model and serial numbers. Stored error code for basket speed sensor fault. Ran tachometer test. No response. Replaced shift actuator. Ran test cycle. All ok at this time. ; used 1 WPW10006355 (ACTUATOR) from stock"
Anthony S.
DRYER MAYTAG MGDX655DW2 "Customer complaint of unit making loud rumbling noise during cycles. Confirmed complaint, model and serial numbers. Needs drum, motor, blower wheel, bulkhead, roller kit, and shafts for return visit. ; ordrng 1 279827 (MOTOR DRYER) and 1 4392065 (dryer repair kit) and 1 W10828905 (BULKHEAD ) and 1 W10899578 (DRUM ) and 2 W11229607 (NUT)s and 1 WP694089 (WHEEL ) and 1 WPW10359269 (SHAFT RH) and 1 WPW10359270 (SHAFT LH )"
Anthony S.
OASIS 27" SUP CA MAYTAG MVWB880BW0 "Customer complaint of unit not completing cycle. Making loud noise during spin cycle. Confirmed complaint, model and serial numbers. Ran test cycle. Loud noise coming from tub shaft bearings. Tub also out of balance. Unable to separate inner wash basket and outer tub. Needs wash basket, outer tub, suspension rods, and drive hub for return visit. ; rqstng P&A on 1 W10381078 (outer tub) and 1 W10440786 (SUSPENSION ) and 1 W10549509 (basket) and 1 W10820039 (HUB )"
Anthony S.
WASHER WHIRLPOOL MVWX655DW1 "Replaced main control, drain pump, and water inlet valve assembly. Calibrated unit, ran test cycle. All ok at this time."
Anthony S.
WASHER WHIRLPOOL WFW92HEFC0 "Customer complaint of unit not consuming detergent during cycle. Confirmed complaint, model and serial numbers. No stored error codes. Ran test cycle. Informed customer of Load & Go dispenser usage and FanFresh modes. All ok at this time."
Anthony S.
WASHER WHIRLPOOL MVWX655DW1 "Customer complaint of unit not starting cycle. Confirmed complaint, model and serial numbers. Unit blinks rinse light continually with no response to user inputs when plugged in. Customer also complaint of water leaking from inlet water area. Unit needs new control, inlet valve assembly, and drain pump for return visit. ; ordrng 1 W10876600 (drain pump) and 1 W11116592 (CNTRL-ELEC ) and 1 W11127357 (HOUSING )"
Anthony S.
WASHER WHIRLPOOL WTW4950HW1 "Customer complaint of unit not completing cycle. Confirmed complaint, model and serial numbers. Stored error code for long/no fill. Ran test cycle. Found drain tube laying on floor only allowing washer to partially fill with water. Adjusted drain hose up and secured to wall. Ran test cycle. All ok at this time."
Anthony S.
WASHER WHIRLPOOL MVWC565FW1 Replaced lid lock assembly. Ran test cycle. All ok at this time.
Anthony S.
WASHER MAYTAG MVWC465HW2 "Customer complaint of unit not completing cycle. Confirmed complaint, model and serial numbers. Stored error code for long/no fill. Water inlet valve solenoid getting proper voltage from control but not opening to let water in. Replaced water inlet valve. Calibrated control, ran test cycle. All ok at this time. ; used 1 W11210459 (VALVE) from stock"
Anthony S.
WASHER MAYTAG MVWB855DC3 "Customer complaint of unit not completing cycle. Confirmed complaint, model and serial numbers. Stored error for shifter failure, F7/E5. Not getting 120 VAC supply to shifter. Also found water leaking from/through drive assembly, onto clutch, stator, and rotor. Ordering parts for return visit. ; ordrng 1 W10006482 (ROTOR ) and 1 W10754448 (CLUTCH ) and 1 W10811956 (DRIVE ASSEMBLY ) and 1 W10915700 (STATOR ) and 1 W11171748 (CNTRL-ELEC)"