"Complaint of unit not heating, confirmed. Found proper 240 VAC at terminal, spilling properly. Checked unit over, found heating element snapped, needs replaced, also found idler pulley worn through, needs replaced as well. Quoted parts: idler pulley: DC93-00634A $49.42, Heater: TJDC97-14486A $112.31, labor: $175.00. Installed heating element, rescheduling to replace idler pulley.; ordrng 1 DC93-00634A (Idler pulley)"

"Complaint of unit not starting. Plugged unit in and tested timed dry, unit started normally, heated well, tested all around timer, unit functions normally at this time. All checks ok."

"Unit has extensive damage to front of the panel and drum to metal surfaces were scraping against each other because the gasket was not properly installed upon assembly and the drum has worn down into the plastic spacers that were installed into it. The drum is on a back order and will need to be PS peed. Rescheduling for soonest availability; ordrng 1 279443 (Panel), rqstng P&A on 1 W10899578 (Drum)"

"Complait of unit not starting cycles. Confirmed issue checked unit over, found voltage from wall drops drastically anytime unit is started, reset breaker and retetsed. Unit will intermittently be able to start up and run, but voltage is inconsistent. Recommended to have electrician check on wall outlet and breaker to ensure proper power to unit."

"Complaint of unit leaking from underneath. Checked unit over, found line from the bottom of dispenser to tub was knocked off, resecured line, retested fill, no drips at this time, customer to observe."