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Local Reviews
for Mason, OH

A to Z Appliance Service Rated 4.9 out of 5 stars based on 34 customer reviews

Map of Mason, OH

Rocheck Service




Review of A to Z Appliance Service

Joel was prompt, courteous and explained exactly what needed to be done. Repair was done very timely.


Response from A to Z Appliance Service:

Thank you for writing a review. Joel is a very important part of our team. We are so glad to hear that your experience with us was efficient and thorough


Map of Mason, OH

Appliance Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Map of Mason, OH

Quick and easy




Review of A to Z Appliance Service

Repairman was nice, looked professional, and explained everything


Response from A to Z Appliance Service:

Thank you for writing a review. We are pleased to hear that your experience was positive and the problem was solved.


Map of Mason, OH

We're now full of ice.




Review of A to Z Appliance Service

Worked to check both the mechanical and the electrical and solve the problem although it was not easy to find.


Response from A to Z Appliance Service:

Thank you for writing a review for us. We are glad to hear that the problem has been resolved and that your experience exceeded your expectations.


Map of Mason, OH

Great Service!




Review of A to Z Appliance Service

The technician ( Joel) was punctual, professional and very knowledgeable!


Response from A to Z Appliance Service:

Thank you for writing a review. We are glad to hear that your experience was positive.


Map of Mason, OH

Microwave repair




Review of A to Z Appliance Service

Joel was on time efficient, knowledgeable and friendly


Response from A to Z Appliance Service:

Thank you for your review. Our staff aims to bring a positive experience to each customer


Map of Mason, OH

Great Service, with ontime arrival and communication




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


Map of Mason, OH

Great service!!! Timely arrival and quick resolution !!




Review of A to Z Appliance Service


Map of Mason, OH

Wonderful company to do business with.




Review of A to Z Appliance Service

Joel from A to Z has visited my home on several occasions to help with my lemon refrigerator. He is courteous, knowledgeable and highly professional. Everyone I’ve dealt with from A to Z has been great to work with.


Map of Mason, OH

great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for this review


Great service from joel




Review of A to Z Appliance Service


Exceptional customer service




Review of A to Z Appliance Service

Joel was very professional and helpful with both service and answering questions I had about my new appliances. Very satisfied with the service.


Joel: Great Service & resolution of problem




Review of A to Z Appliance Service

Very professional, conscientious, attention to detail, great in explaining & answering questions.


Self Clean Cycle Trouble




Review of A to Z Appliance Service

Joel was very helpful with both repairs to our home oven. Replaced the glass broken from the self clean cycle and came back to replace the system manager when the oven wasn't keeping the right temperature.


Nice and Knowledgeable Service




Review of A to Z Appliance Service

Joel was very professional and took care of the problem on my frig. I would have him to come back out and work on future appliance repair needs.


Great service!




Review of A to Z Appliance Service


Great service!




Review of A to Z Appliance Service

Sent an email on Tuesday eve requesting service. Had a technician at my house on Wed!


Super service!




Review of A to Z Appliance Service

Pete was great!!!!


On time and service well done.




Review of A to Z Appliance Service

Joel did a great job resolving the issue we had with the icemaker on our 2-month old Whilrpool refrigerator. He explained everything he did and why, told us to call if it happened again. He was very professional, courteous, friendly, confident, well groomed and neatly dressed.


Great service!!!




Review of A to Z Appliance Service


Joel did his best to solve my electrical problem.




Review of A to Z Appliance Service

Joel was very helpful.


Great Service!!




Review of A to Z Appliance Service


Wonderful customer service




Review of A to Z Appliance Service

Called about a warranty issue and it was immediately addressed. I was extremely pleased and grateful for their prompt response. Thanks again!


Response from A to Z Appliance Service:

Great and Thank you very much.


troubleshooting




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you


ZIKRAN NAVEEN




Review of A to Z Appliance Service

Excellent Service


Response from A to Z Appliance Service:

Thank you very much for this review


Perfect




Review of A to Z Appliance Service

These service techs were amazing; no filling around. Professional, courteous, clean and got right to the resolution. Definitely A++ in my book-- thx!


Response from A to Z Appliance Service:

Thank you very much for this review.


Joe




Review of A to Z Appliance Service


Ok




Review of A to Z Appliance Service

Terrible appliances so not sure if AZ can do anything about it


Joel L.

Joel L.

RANGE WHIRLPOOL WFE515S0ES1 Installed parts. Tested unit operation. Unit is heating well. All lights are good and functioning properly.

Near Sterling Lakes Cir, Mason, OH 45040
Joel L.

Joel L.

ICEMAKER KITCHEN AID KUIX305EBL0 "Unit is filling, and recirculating pump is kicking on and sending water over plate. Compressor is running but after 15 min of running ice is not starting to form. Unit may need cleaner run through unit, and filter replaced. Cus to observe. Unit is making ice as of now, observed for first batch of ice"

Near Cedar Village Dr, Mason, OH 45040
Joel L.

Joel L.

WASHER LG WM2301HW "Replaced drain pump and leak checked unit. All operations are good now, unit is running well and is draining good."

Near Farmbrooke Ct, Mason, OH 45040
Joel L.

Joel L.

DISHWASHER KITCHENAID KDFE104HPS0 "Replaced parts and leveled unit, leak checked and tested for proper operation of unit, checked behind door for leaks during cycle. Checked gasket for dispenser. Ran unit for 15 min to test. No leaks. All operations are good now, cus to observe."

Near Hawthorn Ct, Mason, OH 45040
Joel L.

Joel L.

REFRIGERATOR KITCHENAID KSSO48QTX03 Unit has bad main control board. Will need kit installed for repair. Rescheduling for install. W10789107 352.88Labor 140.00 ; ordrng 1 W10789107 (CONTROL BOARDS 352.88)

Near Mason Rd, Mason, OH 45040
Joel L.

Joel L.

FREEZER WHIRLPOOL WRS588FIHV00 "Adjusted door hinge and tightened door handle. Door is shutting good now, all operations are good. Cus to observe."

Near Butler Warren Rd, Mason, OH 45040
Joel L.

Joel L.

FILTER PLASTIC T WHIRLPOOL WDF520PADW3 Unit replaced element. Leak checked and tested make sure unit was heating OK and all other checks are good. Customer to observe.

Near Deer Crossing Dr, Mason, OH 45040
Joel L.

Joel L.

ALPHA - CLYDE WHIRLPOOL WFW7590FW0 Cleaned door seal. Unit filled washed and ran well. No leaks now. Cus to observe. Found dabree in-between seal and glass.

Near Trailside Ct, Mason, OH 45040
Joel L.

Joel L.

ICEMAKER WHIRLPOOL WSF26C2EXF01 "Unit has broken wires in door, harness, cus deciding to not repair. LW10371918 1183.78Labor 140.00Service call paid - 90.00"

Near Farmbrooke Ct, Mason, OH 45040
Joel L.

Joel L.

WASHER WHIRLPOOL WFW9250WW01 Unit needs pump assembly. Part is bad. Pump is intermitinly binding up and not draining. Rescheduling for Monday; ordrng 1 WPW10730972 (PUMP ASSEMBLY. 165.00)

Near The Ridings, Mason, OH 45040
Joel L.

Joel L.

WASHER LG WM2301HW "Unit has bad drain pump, will need pump replaced for repair. ; ordrng 1 4681EA2001T (PUMP 41.80 )"

Near Farmbrooke Ct, Mason, OH 45040
Joel L.

Joel L.

OVEN WHIRLPOOL WFE515S0ES2 "Unit has sensor issue in element. Will need replaced for repair, rescheduling for install. ; ordrng 1 W11047722 (ELEMENT )"

Near Sterling Lakes Cir, Mason, OH 45040
Joel L.

Joel L.

DRYER WHIRLPOOL WED9270XW2 "Unit had bad idler and belt, replaced parts and cleaned unit internally. Reinstalled under counter and tested operation. Unit is checking good now. Cus to observe. ; used 1 4392067 (DRYER MAINT KIT) from stock"

Near The Ridings, Mason, OH 45040
Joel L.

Joel L.

MICROWAVE WHIRLPOOL WOC54EC0HS01 Unit buttons on control panel not responding. Reset breaker and ran through factory reset on control. Remove control panel and checked connections. After reinstalling and powering up unit function properly and all buttons were working correctly. Customer to observe

Near Still Meadow Ct, Mason, OH 45040
Mark B.

Mark B.

DISHWASHER KITCHENAID KDFE104HPS0 "Upon arrival, opened box for new tub, found damage to new tub as well, reordering to repair.; ordrng 1 WPW10681507 (tub-dishwr)"

Near Hawthorn Ct, Mason, OH 45040
Mark B.

Mark B.

DISHWASHER KITCHENAID KDFE104HPS0 "Complaint of unit dripping during cycles along left hand side of door, confirmed complaint, unit pushes water out of left hand side during test cycle, checked seal. Seal is good, door is sealing normally, found crease in stainless steel tub on left hand side, causing water to flow incorrectly and over lip of tub onto floor, needs new tub assembly.; ordrng 1 WPW10681507 (tub-dishwr)"

Near Hawthorn Ct, Mason, OH 45040
Joel L.

Joel L.

DRYER WHIRLPOOL WED6200SW1 Replaced parts. Replaced drum. And gaskets. Replaced idler. Reassembled unit and checked All operations are good now. Unit is testing good. All sounds are normal. Cus to observe. ; used 1 4392067 (DRYER MAINT KIT) from stock

Near Mallard Creek Dr, Mason, OH 45040
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ Found fill tube for icemaker not seated all the way causing leak. Spliced and reinstalled. Tested for proper operation. All checks are good now. No leaks.

Near Mason Montgomery Rd, Mason, OH 45040
Joel L.

Joel L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Called techline. Removed and tested icemaker fan harness. Tested dispenser for icemaker, unit is cooling well. Valve is filling the correct amount of water per techline. Harness is secure now, reset control via braker. Cus to observe. W11330971 and W10846539set out if they call back with same problem. Please"

Near Hedgewood Cir, Mason, OH 45040
Joel L.

Joel L.

REFRIGERATOR JENN-AIR JFX2897DRM02 Installed user interface per tech line. All operations are good now. Unit is cooling well. Cus to observe

Near Marble Ridge Ln, Mason, OH 45040
Mark B.

Mark B.

DRYER MAYTAG MEDX655DW1 "Complaint of unit not turning off with timer, will turn off by opening door. Tested unit, confirmed complaint, tested timer, timer is not advancing correctly, not ohming correctly, needs replaced, quoted part: WPW10642928; ordrng 1 WPW10642928 (timer)"

Near Slazenger Ct, Mason, OH 45040
Joel L.

Joel L.

WASHER KENMORE 110.475326 Unit has error on MCU and CCU. Cus deciding to not repair. All other checks re good WPW10525354 control 232.02WPW10163007 MCU 289.52Labor - 150.00Service call. 90.00

Near Turnberry Ct, Mason, OH 45040
Terry  S.

Terry S.

REFRIG SAMSUNG RF268ABRS/SAAB "Checked the refrigerator and found the freezer evaporator frozen, ohmed out the harness and the heater for the freezer is good unit needs the board replaced. Checked 3 different sites all show part NLADA4537B main board."

Near Autumn Hill Dr, Mason, OH 45040
Joel L.

Joel L.

DISHWASHER KITCHENAID KDPE234GPS "Hooked up to number plug, tested user interface. Ran unit through checks and tests, there are no scratches or damage to unit. All checks are good, unit is testing good, cus to observe."

Near Mason Montgomery Rd, Mason, OH 45040
Joel L.

Joel L.

KITCHEN KITCHENAID KDTM354DSS5 "Adjusted frame and leveled unit. Door operation is good now, unit is testing good. Cus to observe."

Near Westridge Dr, Mason, OH 45040
Joel L.

Joel L.

MICROWAVE WHIRLPOOL WMH32519HZ4 Removed door and adjusted frame. Used spacer to mitigate vibration. Door is shutting good now. Unit is heating and running well. Cus to observe. ; used 1 WPW10221048 (SPACER) from stock

Near Sandtrap Cir, Mason, OH 45040
Joel L.

Joel L.

REFRIGERATOR KITCHENAID KRMF706ESS01 W11294907Replaced ice maker due to intermittent cycling. Checked temperatures in freezer and tested for proper fan operation. Temps are good. Fan is checking good. After replacing icemaker ran through a cycle and Fill test. Unit is filling properly. All other checks are good; pckd up 1 W11294907 (ICEMAKER)

Near Hedgewood Cir, Mason, OH 45040
Joel L.

Joel L.

LAUNDRY WHIRLPOOL MVWX655DW1 Mma0m00dp1 auth for parts Installed basket and wash plate. Leak checked and tested operation. All checks are good now

Near Fieldstone Dr, Mason, OH 45040
Joel L.

Joel L.

REFRIGERATOR JENN-AIR JFX2897DRM02 "Two year warrenty Called techline, was recommended to replaced user interface. Rescheduling for instal. Separate issue from previous visit, ; ordrng 1 W10848783 (USER INTERFACE )"

Near Marble Ridge Ln, Mason, OH 45040
Joel L.

Joel L.

KITCHEN KITCHENAID KDFE104DSS1 "Found wire nut loose at bottom of unit. Replaced with new wire nut, ran unit through recalibration cycle, all operations are good now. Cus to observe."

Near Homecrest Ln, Mason, OH 45040
Joel L.

Joel L.

DISHWASHER KITCHENAID KDFE104DSS Replace drain pump due to shorten motor windings from pump running for long periods of time. Found major clog in the drain hose. Was not able to clear. Part replacement of drain hose not covered under extended warranty. Customer would need to replace himself or use plumber. Unit operation is proper at this time

Near S Haven Dr, Mason, OH 45040
Joel L.

Joel L.

WASHER MAYTAG MHW5630HW0 "Load not able to safely run into fast spin cycle due to out of balance. Ran unit through spin cycle and tested operation. Unit is balanced well. Cycle needs run with more items to help distribute the load. Unit is working how it is designed. Error codes. No codes a this time, cus to observe."

Near Edgewater Dr, Mason, OH 45040
Joel L.

Joel L.

WASHER KITCHENAID WTW8600YW0 "Installed suspension rods. Tested balancing of unit. All sounds are good, operations are good now, unit is testing well."

Near Chanticleer Ln, Mason, OH 45040
Joel L.

Joel L.

DRYER MAYTAG MED6630HW0 "Ran unit through test cycle, checked for proper heating and airflow, unit is cycling well. Fan is operating correctly at this time. Used tie to secure cord at back of unit due to slight vibration issue, all other checks are good now. Cus to observe ; used 1 WP8567668 (WIRE TIE) from stock"

Near Edgewater Dr, Mason, OH 45040
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL MSD2651HEW "Pulled unit out and cleaned off condenser coils, removed back panel and checked for any vibration. All sounds are good, unit is running well. Cus to observe."

Near Winding Trail Pl, Mason, OH 45040
Joel L.

Joel L.

REFRIGERATOR KITCHENAID KRMF706ESS00 "Unit was functioning properly when we came out, cus not wanting any further repair done at this time. Will call if issue comes back."

Near Old Manchester Ct, Mason, OH 45040
Joel L.

Joel L.

DRYER WHIRLPOOL MED6000XW0 "Unit had bad idler pully,. Dissasembled unit and replaced idler. All sounds and operations are good now. Cus to observe. Unit is heating well."

Near Gallop Run, Mason, OH 45040
Joel L.

Joel L.

RANGE WHIRLPOOL WFG775H0HZ0 Today. Does not work for cus. They are requesting morning appointment on Tuesday. Rescheduling; schdld next appmnt for 10/1 TUE 8-12

Near Sandtrap Cir, Mason, OH 45040
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Installed reinforced plastic spacer. Door is actuating properly now, cus to observe. Checks are good again. ; used 1 WPW10221048 (SPACER) from stock"

Near Rosings Park Dr, Mason, OH 45040
Joel L.

Joel L.

LAUNDRY WHIRLPOOL MVWX655DW1 Unit has stripped out basket and will need wash plate replaced aswell. Rescheduling for install. ; ordrng 1 W10752719 (BASKET ) and 1 W10902814 (WASH PLATE 115.09)

Near Fieldstone Dr, Mason, OH 45040