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Local Reviews
for Maineville, OH

Rated 4.6 out of 5 stars based on 23 customer reviews

Map of Maineville, OH

Friendly knowlegdable





Map of Maineville, OH

Great service




Joel was awesome


Map of Maineville, OH

Excellent service.




Timely


Map of Maineville, OH

Great service.





Map of Maineville, OH

Great service, and prompt arrival




The technician showed up a bit early for the scheduled appointment, diagnosed the problem and fixed it promptly


Map of Maineville, OH

Great Service





Map of Maineville, OH

Awesome and fast service




The service tech was very willing to explain to me what the problem was and the steps taken to fix it. And on top of that the service went extremely fast without any issues!


Map of Maineville, OH

Great service, good price, quick,efficient





Response from A to Z Appliance Service:

Thank you. We appreciate the review you have left us.


Map of Maineville, OH

Very good service, still under original warranty.





Response from A to Z Appliance Service:

Thank you.


Map of Maineville, OH

Wonderful and friendly service!




While I have been frustrated with the issues I’ve had with my refrigerator; that is only 3 years old and was expensive (they just don’t make things like the used to), the service I have received from A-Z has been wonderful! From the moment I call them for service, up until the tech is walking out the door!


Response from A to Z Appliance Service:

Great and Thank you


Joel did everything right--very satidfied





Response from A to Z Appliance Service:

Thank you


Eva




Very professional and competent. Pleasant and curtious.


Response from A to Z Appliance Service:

Thank you for this review.


Nice guy




Seem very knowledgeable on my machine


Response from A to Z Appliance Service:

Thank you


I feel ripped-off . . .




This was an experience I am still reeling from . . . Last week I had to remove my oven door to retrieve an object that had fallen in between the two layers of glass. After retrieving the object the door for some reason wouldn't quite realign on the hinges, and was catching on the self cleaning latch at the top of the door opening. I watched a few videos, and even took the door apart trying to determine WHY it wouldn't just slide back on and fully close. After numerous attempts to get the door back in place I finally called Maytag and they booked an appointment with A to Z Appliance Service. The appointment was originally scheduled for Monday, January 21st but the company called me yesterday and said they had a tech in the area and wanted to know if I would like them to come by rather than wait until Monday. I agreed. When the techs arrived I took them into the kitchen and described the issue. I even demonstrated the problem by removing the door and sliding it back down on the hinges. Apparently, when I did so, my door actually seated itself correctly on the hinges. It was no longer hitting the latch. The tech from A to Z looked at at the hinges, and confirmed that the door was now closing as it should. Although I was thrilled my door was now closing, I wasn't quite as thrilled when I was told that my "service" call was going to cost me $96.30. I then asked him if he could somehow cut me some slack, since he literally didn't have to "fix" anything . . . He was cut and dry about it, and flatly refused. I would have been fine with being charged a modest fee for their time (even $45 or $50), but in my mind, charging me $96.30 when there was nothing for them to fix is just plain wrong. I would NEVER recommend A to Z to ANYONE.


Response from A to Z Appliance Service:

Thank you and I apologize that you feel ripped off. I am glad that we were able to move you up on the calendar and that your appliance is working now.


Great service very quick and professional




The tech immediately identified the problem and was able to fix immediately.


Tammy




They were fast and thorough and on time.


Response from A to Z Appliance Service:

Thank you very much for this review


Daniel was very nice.




Ice maker still doesn’t work!!! This was the fourth time for this problem in the last month or so. I have a business to run and I can’t waist a day every week or so for a repairman to come and not fix the problem


Good warranty experience




Service was scheduled quickly. Every visit on time. Service was thoroughly explained, and I appreciated the detailed follow through and fixes!


Response from A to Z Appliance Service:

Thank you for this review.


Great technician, difficult to schedule quickly.




Jeremy-our Technician, was fantastic! He did a great job. Getting in touch with someone about when he could come was rather difficult. And it took 5-7 each time for it to be scheduled, which was frustrating, and our food was spoiling. But our technician was great. Jeremy was thorough, friendly, good with our kids and good with our pet.


Response from A to Z Appliance Service:

Thank you for this review. Sorry for the length of time regarding our visits. That is one area we are definitely trying to improve on.


Friendly. Knowledgeable. Polite. He actually called to say when he would arrive and was there!!





Response from A to Z Appliance Service:

Thank you very much for this review


Good Service





Response from A to Z Appliance Service:

Thank you for the review


Antonio





Response from A to Z Appliance Service:

thank you


Super communication and great service




With the online notification system, I knew how my technician's day was going and that he was going to arrive on time. I also received an automated phone call when he left his previous appointment and was on his way to my home. When he arrived, he knew what the problem was and had the parts with him to make the repairs. In and out within 30 minutes!


Joel L.

Joel L.

KITCHEN WHIRLPOOL WDTA50SAHZ0 "Filled unit multiple times and ran through cycle. Unit filled washed and heating element is working well. Adjusted drain hose and checked for proper draining, unit is draining well."

Near Farm Pond Ln, Maineville, OH 45039
Joel L.

Joel L.

KITCHEN MAYTAG WDF520PADB3 Unit had broken impeller and was not able to drain. Replaced drain pump and tested unit with multiple drains. All checks are good now. Unit is draining well. ; used 1 WPW10348269 (PUMP) from stock

Near Island Pines Dr, Maineville, OH 45039
Joel L.

Joel L.

KITCHEN KITCHENAID KUDC02IRBL1 "Found loose connection on control panel causing intermittent power issue to control panel. Secured connection. Also found door seal causing small leak at top of unit,"

Near Beargrass Way, Maineville, OH 45039
Joel L.

Joel L.

KITCHEN KITCHENAID KDTM404ESS3 "Auth - kjs5cjsapl1Ran unit through diagnostics and re-calibrated unit. Cleared out the error codes and tested functions. Unit is filling, washed, training, and heating properly at this time. Doorlatch is testing good. Connection to terminal block me is secured."

Near Merrimac Ln, Maineville, OH 45039
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRF535SWHZ Dispenser is dispensing fine. But when customer leaves and comes back she finds a small puddle of water accumulated underneath the dispenser. Small leak in fill valve. Rescheduling for install; ordrng 1 WPW10420083 (FILL VALVE )

Near Cloudscape Way, Maineville, OH 45039
Joel L.

Joel L.

72" BM WHIRLPOOL KFCO22EVBL2 Replaced door gasket and reheated and fitted for door. All operations are checking good now

Near Meadow Dr, Maineville, OH 45039
Joel L.

Joel L.

RANGE WHIRLPOOL WFG775H0HZ0 Unit needs left front and left rear valve and knobs. Valve hard to turn and knobs are cracked. Rescheduling for install; ordrng 2 W11174696 (KNOB )s and 1 WPW10279614 (VALVE ) and 1 WPW10279615 (VALVE )

Near Silvertip Ct, Maineville, OH 45039
Joel L.

Joel L.

DISHWASHER KITCHENAID KDFE104DBL2 "Installed dispenser and leak checked unit, all checks are good. ; used 1 W10861000 (DISPENSER) from stock"

Near River Forest Dr, Maineville, OH 45039
Joel L.

Joel L.

DRYER AMANA NED4655EW1 "Ran unit through diagnostics and tested cycling of element. Tested for proper voltage of unit, found door latch sticking and very difficult to shut, all operations are good now, adjusted door latch, cus to observe."

Near MacIntosh Ln, Maineville, OH 45039
Joel L.

Joel L.

72" BM WHIRLPOOL KFCO22EVBL2 "Installed icemaker and mulion rail, however. Door seal was damaged in box. Rescheduling for door seal. ; schdld next appmnt for 4/12 FRI !"

Near Meadow Dr, Maineville, OH 45039
Jeremy F.

Jeremy F.

DRYER WHIRLPOOL WED4800BQ1 "Checked incoming power, checked thermal fuse, found thermal fuse not ohmng, replaced thermal fuse, ran through test cycle, unit is heating, checks ok."

Near Adena Cir, Maineville, OH 45039
Joel L.

Joel L.

RANGE JENN-AIR JES1750FB1 Installed trim vent. Tested operation. All checks are good now. Cus to observe.

Near Mulberry St, Maineville, OH 45039
Joel L.

Joel L.

WASHER WHIRLPOOL WTW8900BC0 "Barrings kit replacement, also replaced stator and rotor and sensor. Tested unit for proper operation after repair, all checks are good now. No leaks. Cus to observe."

Near Hidden Oaks Ct, Maineville, OH 45039
Joel L.

Joel L.

DISHWASHER KITCHENAID KDFE104DBL2 Customer deciding to not replace dispenser at this time well instead purchase dispenser tablets with rinse aid. All checks are good.

Near River Forest Dr, Maineville, OH 45039
Joel L.

Joel L.

WASHER MAYTAG MVWB765FW2 Found thin sheet caught under agitator. Removed and remove sheet. Checked for any warping in agitator. Reinstalled and recommended customer to use betting cycle for any sheets and blankets due to the additional weight of the close bearing down on the agitator. All other checks are good

Near Blue Stem Ct, Maineville, OH 45039
Jeremy F.

Jeremy F.

KITCHEN WHIRLPOOL KOCE500ESS07 "Replaced UI, tested unit, all operations normal, checks ok."

Near S Cove Ct, Maineville, OH 45039
Jeremy F.

Jeremy F.

OVEN WHIRLPOOL WGG555S0BS04 "Replaced igniter, ran through test, unit is heating normally, checks ok."

Near Emerald View Dr, Maineville, OH 45039
Joel L.

Joel L.

COOKTOP WHIRLPOOL KECC507RBL01 "WJLEI00WL1 auth Unit has short on control and switch. Will need both replaced for repair, rescheduling for install. ; ordrng 1 WP8286187 (ELEMENT 182.68) and 1 WP9763765 (199.96)"

Near Spinnaker Ln, Maineville, OH 45039
Jeremy F.

Jeremy F.

DRYER MAYTAG MED5500FW0 "Replaced element, ran through test cycle, unit is heating up, checks ok."

Near Fawn Ct, Maineville, OH 45039
Joel L.

Joel L.

WASHER WHIRLPOOL WTW8900BC0 "Unit had leak for. Tub seal that caused barrings to go out and rust. Also water leaked into drain pan and caused damage to stater and rotor. Would need all these parts repair for repair to be completed. Rescheduling for parts and auth.; rqstng P&A on 1 280146 (ROTOR) and 1 WPW10178988 (SENSOR ) and 1 WPW10419333 (STATOR ), used 1 W10435302 (BEARING KIT) from stock"

Near Hidden Oaks Ct, Maineville, OH 45039
Joel L.

Joel L.

RANGE JENN-AIR JES1750FB1 Scoop trim piece is broken. Large chunk broken. Will need replaced. Rescheduling for install ; ordrng 1 W11251351 (SCOOP. )

Near Mulberry St, Maineville, OH 45039
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRS325FDAW "Installed control panel for led being out and being spastic in operation. After repair, all checks are good."

Near Ravenwood Ln, Maineville, OH 45039
Joel L.

Joel L.

WASHER MAYTAG MVWB835DW4 "Ran unit through diagnostics and tested for proper filling and function of unit, nor errors. Unit went though test mode properly, filling, washing, draining, spinning. Recommended cus to use affresh cleaning tablets for proper maintenance and performance of unit. Cus to obsere; used 1 W10135699 ("

Near Wethersfield Dr, Maineville, OH 45039
Joel L.

Joel L.

WASHER WHIRLPOOL WTW7000DW3 "Costco purchased unit. 2 year warranty Unit had F9-E2 and F3-E1 error codes. Ran unit through recalibration cycle, checked pressure hose for any obstructions in hose. Hose is clear. Incoming water is good. Unit is draining consistently. Drain hose orientation is good. Ran unit through quick wash cycle and tested filling and pressure switch operation in cycle. Set out electronic control W11182871 if they call back with same error after repair,"

Near Amberwood Way, Maineville, OH 45039
Jeremy F.

Jeremy F.

DRYER MAYTAG MED5500FW0 "Checked error codes, found F4E3 bad air flow, incoming power, checked thermal fuse, checked thermostat, checked element, found element not ohmng, needs new element.; ordrng 1 WP8544771 (element)"

Near Fawn Ct, Maineville, OH 45039
Jeremy F.

Jeremy F.

KITCHEN WHIRLPOOL KOCE500ESS07 "Checked power at control, control is getting 240, checked thermal fuse, checked power at UI, UI is getting power, and turning on then turning off, needs new UI.; ordrng 1 W11093254 (panl-cntrl)"

Near S Cove Ct, Maineville, OH 45039
Jeremy F.

Jeremy F.

OVEN WHIRLPOOL WGG555S0BS04 "Checked igniter, found igniter drawing less than 3 amps, needs new glow igniter.; ordrng 1 WPW10324738 (igntr-oven)"

Near Emerald View Dr, Maineville, OH 45039
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Replaced led board. All checks are good now, lights are working well."

Near Stephens Rd, Maineville, OH 45039
Joel L.

Joel L.

DISHWASHER WHIRLPOOL WDT750SAHV0 "Ran unit through diagnostics and checked for proper filling, unit is washing well. No error codes at this time, Hester is working well. All other checks are good at this time. ; used 1 W10282479 from stock"

Near Stephens Rd, Maineville, OH 45039
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRS325FDAW Some of the LEDs are not responding properly on the control panel. Will need the control panel replaced. Rescheduling for install; ordrng 1 WPW10397956 (CONTROL PANEL)

Near Ravenwood Ln, Maineville, OH 45039
Joel L.

Joel L.

WASHER MAYTAG MVWB855DW1 Unit still having white residue issue. Calle techline to document. Check line instructed me to make sure the customer was Not using too much detergent. And that there wasn’t a build up of church and residue in the washer causing this issue. Customer has done and was cooperative throughout all tasks instructed by Whirlpool. Customer calling customer service for further resolution

Near Water Ridge Ct, Maineville, OH 45039
Joel L.

Joel L.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Found large piece of insulation plugging the drain opening on the fresh food side, removed and drained unit, all other operations are good."

Near Cornetts Cove, Maineville, OH 45039
Joel L.

Joel L.

DRYER MAYTAG MEDX655DW1 "Installed TIMMER, tested unit in cycle, unit is running well. All sounds and tests are checking good, cus to observe."

Near Hennepin Dr, Maineville, OH 45039
Joel L.

Joel L.

DISHWASHER WHIRLPOOL WDT720PADM2 "Installed new pump and wash motor. Leak checked unit, unit is filling washing and draining well, all check are good."

Near Hennepin Dr, Maineville, OH 45039
Joel L.

Joel L.

OVEN WHIRLPOOL WFE525S0HZ1 "Installed both hinges for repair. All operations are good. Door is closing properly now, all sounds and operations test normal."

Near Bunchberry Dr, Maineville, OH 45039
Jeremy F.

Jeremy F.

KITCHEN WHIRLPOOL WDTA50SAHZ0 "Replaced heater, and dispenser, ran through test cycle, all operations normal, checks ok."

Near Driftwood Ct, Maineville, OH 45039
Joel L.

Joel L.

DRYER KITCHENAID MEDB835DW4 Replace door catch due to popping noise made during opening and closing per customer. Checked over unit operation and made sure unit is heating properly and getting good airflow. All operations are testing good sounds are normal. No error codes on unit at this time. Customer to observe; used 1 WPW10610880 (CATCH) from stock

Near Broadleaf Ct, Maineville, OH 45039
Joel L.

Joel L.

WASHER KITCHENAID MVWB865GW0 "auth - kjeys00rl2Replaced transmission for chirping noise during start up, ran unit through recalibration cycle and tested for any leaks after repair. All checks are good now.Ran through auto test cycle."

Near Broadleaf Ct, Maineville, OH 45039
Joel L.

Joel L.

DISHWASHER KITCHEN AID KUDS30FXPA2 "Unit had broken adjuster. Replaced and tested operation. All checks are good now, ; used 1 W10712394 (ADJUSTER) from stock"

Near Meadow Dr, Maineville, OH 45039
Joel L.

Joel L.

DRYER MAYTAG MEDX655DW1 Unit has bad timer. Will not advance in any cycle setting. Rescheduling for install ; ordrng 1 WPW10642928 (TIMMER )

Near Hennepin Dr, Maineville, OH 45039