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Local Reviews
for Madeira, OH

A to Z Appliance Service Rated 4.0 out of 5 stars based on 4 customer reviews

Map of Madeira, OH

Great service




Review of A to Z Appliance Service

Gave me an honest opinion on what was best for my investment in my appliances. Didn’t try to up sell me which I appreciated!


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Madeira, OH

John




Review of A to Z Appliance Service

It took three trips to complete the repair; should have taken 2. The diagnostic told the repairman to install 3 new parts but he was told to only do 2. We had to wait another week for the 3rd part to be install. If the initial repairman would of looked at the third part, he would have discovered it was in 3+ pieces and definitely needed to be replaced. Pretty disappointed with A-Z’s performance for the last 7 months. The most recent repairman wanted it done right.we are stuck with A-Z due to service agreement with Whirlpool.


Map of Madeira, OH

Technician was good and fadt




Review of A to Z Appliance Service

My issue is the part had to be replaced for the fourth time and your company was there more then that I never had to have a repair man to my house for the same thing over and over- not very convenient for me over the last 1 1/2 years


Response from A to Z Appliance Service:

Thank you for giving us your feedback! I will run this information by my manager as we take our customer's concerns very seriously and use them for future tech training. We apologize for any inconvenience that was caused, and we do hope the issue was resolved for good.


Map of Madeira, OH

A job well done. You’re informed during the day of the expected arrival time. That is helpful.




Review of A to Z Appliance Service

I will use this company again when needed.


Response from A to Z Appliance Service:

Thank you for writing a review! We are glad to hear your experience with us was positive.


Charles S.

Charles S.

FREEZER WHIRLPOOL WZF34X16DW04 Unit control won’t operate correctly and sensor not oh,omg out right. Cx wants to fix. Ordering parts for repair. Power good and no leaks. Compressor checked ok.

Near Berwood Dr, Madeira, OH 45243
Terry  S.

Terry S.

REFRIGERATOR KITCHEN AID KRFF707ESS01 Customer canceled service on phone during call ahead.

Near Ridgestone Dr, Madeira, OH 45243
Charles S.

Charles S.

REFRIGERATOR KITCHEN AID KRFF707ESS01 "Power to unit. Is good. Frost build up on fridge evap. Running diagnostics. All points check ok. 3way ,compressor, and all sensor check ok. Advised cx that unit is out of warranty and all systems check. Did put unit into 8 hour defrost mode. Advised cx of all findings and cx doesn’t want to stick any money into unit out of warranty."

Near Ridgestone Dr, Madeira, OH 45243
Micheal G.

Micheal G.

KITCHEN KITCHENAID KUDS30FXSS9 "Replaced failed chopper, tested unit and found operation normal."

Near Pineneedle Ln, Madeira, OH 45243
Terry  S.

Terry S.

KITCHEN KITCHENAID KUDS30FXSS9 "Checked the dishwasher and found the following error codes:6-6,10-1,6-1.The dishwasher needs the lower spray arm and dispenser assembly replaced also the sump assembly the is not shifting the water correctly.; ordrng 1 WPW10304408 (dispenser) and 1 WPW10320510 (arm-spray) and 1 WPW10780877 (pump&motor)"

Near Pineneedle Ln, Madeira, OH 45243
Terry  S.

Terry S.

SXS 22' RAM WHIRLPOOL WRS571CIDM02 Replaced damper operated unit in test mode unit operating properly and quietly at this time customer to observe and report failure if needed

Near Berwood Dr, Madeira, OH 45243
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Checked the refrigerator and found refrigerator temperature 37.9’ freezer at 29.4’. -9.2 low side and 118.5 headSpoke with Kurt at whirlpool tech-support unit was deemed unrepairable by himCurt

Near Treetop Ln, Madeira, OH 45243
Micheal G.

Micheal G.

XXL FRENCH DOOR WHIRLPOOL KFIS29PBMS00 Installed adapter kit per tech line. Ordered facia plate for icemaker due to clip breaking off. Service pointer W10842568.; ordrng 1 WPW10553630 (escutcheon)

Near Pineneedle Ln, Madeira, OH 45243
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Check unit over found unit making ice properly checked cooling in test for mode unit operating properly did find pantry drawers you are out and missing pixels in Maine UI; ordrng 1 W11036562 (cntrl-elec) and 1 WPW10677119 (cntrl-elec)

Near Treetop Ln, Madeira, OH 45243
Micheal G.

Micheal G.

WASHER WHIRLPOOL WTW4855HW1 Customer complaint leaking. Ran unit and attempted to reproduce complaint.found cold water hose only finger tight. Checked all hoses. Tested normal.

Near Camargo Rd, Madeira, OH 45243
Micheal G.

Micheal G.

XXL FRENCH DOOR WHIRLPOOL KFIS29PBMS00 File number 7726271709. IAW tech line these new updates need to be installed WPW10688359 and W10864518. Ordered both kits; ordrng 1 W10864518 (adapter) and 1 WPW10688359 (sealer-gum)

Near Pineneedle Ln, Madeira, OH 45243
Terry  S.

Terry S.

A-DOTT WHIRLPOOL GEW9250PW1 "Checked the dryer and found the heating element is working properly, instructed the customer to have the vent assembly cleared."

Near Shawnee Ln, Madeira, OH 45243
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Replaced the compressor and recharged after leak check customer to observe operating properly at this time.

Near Treetop Ln, Madeira, OH 45243
Terry  S.

Terry S.

KITCHEN KITCHENAID KDTE254ESS1 Replace consul assembly and sanded edges and seal silicone part whirlpool unit checked

Near S Mingo Ln, Madeira, OH 45243
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Checked unit over found for your flashers on internal form diagnostic code tells you compressor is locked up; ordrng 1 W10832994 (compressor)

Near Treetop Ln, Madeira, OH 45243
Terry  S.

Terry S.

KITCHEN KITCHENAID KDTE254ESS1 "Checked the dishwasher and found a sharp edge on the outside of the console, replaced the outer skin door panel. Unit needs the console replaced to see if that takes away the edge.SR7726047358Joel; ordrng 1 W10902370 (panel-cntl) and 1 W11157086 (stud)"

Near S Mingo Ln, Madeira, OH 45243
Micheal G.

Micheal G.

WASHER MAYTAG MVWX655DW1 "W11283592 motor W10006481 gearcase W10239973 pulley WPW10006384 belt, inspected unit found pulley nut that backed off damaging belt, motor pulley drive pulley and unit has a bad internal grinding noise from gearcase. Customer calling manufacturer to see if they can possibly cover cost of repair."

Near Cherwin Dr, Madeira, OH 45243
Jeremy F.

Jeremy F.

KITCHEN KITCHENAID KDTE234GPS0 "Replaced dispenser, ran through test cycle, all operations normal, checks ok."

Near Mayfield Ave, Madeira, OH 45243
Jeremy F.

Jeremy F.

KITCHEN KITCHENAID KDTE234GPS0 "Checked for error codes, checked pump, and motor, checked detergent dispenser, found dispenser getting correct voltage, but not opening correctly, also dispenser has leak in the rinse aid, needs new dispenser.; ordrng 1 W10861000 (detergent dispenser)"

Near Mayfield Ave, Madeira, OH 45243