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Local Reviews
for Loveland, OH

A to Z Appliance Service Rated 4.9 out of 5 stars based on 73 customer reviews

Map of Loveland, OH

Great Service




Review of A to Z Appliance Service

The service person did not wear a mask


Map of Loveland, OH

Great service




Review of A to Z Appliance Service

Joel Lacey is very professional. He communicated well and was very helpful


Map of Loveland, OH

Great Service - Very Professional




Review of A to Z Appliance Service


Map of Loveland, OH

great service




Review of A to Z Appliance Service


Map of Loveland, OH

very professional




Review of A to Z Appliance Service

very prompt service


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Loveland, OH

maytag repair




Review of A to Z Appliance Service

fantastic experience. quick efficient and on time


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Map of Loveland, OH

Pat




Review of A to Z Appliance Service

Called ahead, showed up on time. Quickly diagnosed and had the correct part with him so service was smooth. Two great qualities! Great rapport and took time to explain. Looks to me like a very poor design by Whirlpool and there will be many service calls on that model....really who uses a small piece of tape to hold a wire in place.?


Response from A to Z Appliance Service:

Thank you for writing a review for us!


Map of Loveland, OH

Excellent service!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Loveland, OH

Oven Repair




Review of A to Z Appliance Service

Terry always does a great job. On time, problem solved.


Response from A to Z Appliance Service:

Thank you for writing a review! Terry is a vital part of our team.


Map of Loveland, OH

Great Service for Appliances




Review of A to Z Appliance Service

Joel went the extra mile to explain in detail what was going on with my fridge. Also called Whirlpool to make sure moving forward my fridge would last 8-10 years or more. Everything seems to be working fine. Joel is very thorough, professional, and makes sure he keeps the working area clean. Very patient to answer all of my questions. Thank you Joel!


Response from A to Z Appliance Service:

Thank you for giving us your feedback! Joel is a vital part of our team who strives to complete each job efficiently and thoroughly


Gregg Swadener




Review of A to Z Appliance Service

Could not have been more satisfied with the service Joel provided. Thorough, professional and just a very nice person.


Response from A to Z Appliance Service:

Thank you for giving us your feedback! Joel is a vital part of our team.


Great service. Knowledgeable, friendly, and helpful




Review of A to Z Appliance Service

Great job


Response from A to Z Appliance Service:

Thank you for writing a review!


Brian




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Great service




Review of A to Z Appliance Service

Terry is the nicest guy and went above and beyond to make sure things were right with my dryer. A to Z should be very proud of Terry!


Response from A to Z Appliance Service:

Thank you for giving us your feedback! Terry is a very important part of our team who strives to help each customer efficiently and thoroughly.


PaulaY




Review of A to Z Appliance Service

Joel is very polite, knowledgeable & forthcoming in his understanding of the situation. He explains possible cause & what he will be doing during the visit to achieve resolution to bring full function back to the appliance and ultimately to my daily routine. Thank you, Joel! Joel can come anytime I need service. Please do not put Terry back on my call list. The experience with him in May of this year was a mess in every way possible.


Response from A to Z Appliance Service:

Thank you for giving us your feedback. Joel is a vital part of our team. We do apologize for any inconvenience that may have been caused in your previous experience, but we are glad to hear your expectations were met with this past appointment.


Friendly & quick service!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Janet




Review of A to Z Appliance Service

Our technician was very polite and helpful. The appointment went well.


Response from A to Z Appliance Service:

Thank you for writing a review! If there was anything we could have done to improve your experience and bring you 5-star service, please feel free to reach out and let us know.


Great service all around




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Great Service, fast and efficient!




Review of A to Z Appliance Service

Joel was polite and 'put on booties' without being asked. Took care of the noise that the fridge was making. Answered all of our questions very thorough and didn't rush us at all. Also, took care of the shelf that was not opening/closing easily. I would definitely want this worker to come back to my home and fix any appliance as I know he would be fair.


Response from A to Z Appliance Service:

Thank you for your feedback! We are glad to hear your experience met your expectations. Joel is a vital part to our team who strives to complete each job with efficiency.


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Good




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


Homeowner




Review of A to Z Appliance Service

Terry knows his products, is patient with new appliance owners, and takes the time to ensure that owners understand and are comfortable with the appliances and their features.


Response from A to Z Appliance Service:

Thank you for writing a review. Terry is a very important member of our team. We are glad to hear that your experience was a positive one.


Dryer repair




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for your 5-star rating


Good experience




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks for reviewing us.


Kitchenaid dishwasher repair




Review of A to Z Appliance Service

The technician was absolutely outstanding and I wish every tech was like him. This is the reason I left Samsung and came to the kitchenaid Maytag whirlpool arena. Honoring warranties and sending people who are professional and have the product knowledge to fix things effectively and efficiently


Response from A to Z Appliance Service:

Thank you for taking the time to write a review for us. We are always pleased to hear that our customers have had a positive experience with A to Z Appliance Service. Our techs work hard to be efficient while getting the job done well the first time. Thanks again!


Warrantee Service




Review of A to Z Appliance Service

Visit under warrantee


Response from A to Z Appliance Service:

Thank you for reviewing


Dishwasher repair




Review of A to Z Appliance Service

Joel was excellent! Called before an appointment and after some conversation, diagnosed the problem & picked up part before he came and kept us apprised us of his arrival time. Was very courteous and efficient. WE will use A to Z if we need any other work in the future.


Response from A to Z Appliance Service:

Thank you for your review. We value your positive feedback, and we look forward to offering our services to you in the future.


great service




Review of A to Z Appliance Service

This is the first time I have used A to Z appliances. Joel was excellent. He listened to my concerns regarding my brand new Kitchenaid appliances. I am pleased to have him on the team that will keep my running for another 10 years.


Joel L.

Joel L.

RANGE WHIRLPOOL WFE550S0HZ0 "Unit needs main electronic control. Cus is going to contact manufacturer for coverage on part, rescheduling for install. ; ordrng 1 W11295998 (CONTROL 308.70)"

Near N Shadowhill Way, Loveland, OH 45140
Joel L.

Joel L.

WASHER WHIRLPOOL WTW7600XW0 "Unit has bad barrings, will need drive shaft and barrings replaced for repair, cus to decide to not repair due to age of unit and repair, W10435302 barring kit. 115.51Labor 200.00Service call. 90.00"

Near Belle Meade Farm Dr, Loveland, OH 45140
Joel L.

Joel L.

OVEN JENN-AIR JJW3830DS01 Customer canceled call but we were not notified by whirlpool in time. Unit was reset at the breaker and is working at this time customer is wanting to observe.Would need main electric control and UI If issue were to come back

Near Silverleaf Ln, Loveland, OH 45140
Joel L.

Joel L.

MICROWAVE WHIRLPOOL WOC95EC0AS04 "Auth - WQ12PQ0WL1File - 7727744168Unit has burnt out mag and inverter, would need both parts replaced for repair. Cus to decide on repair. Mag - W11346197 162.91Inverter - W10217711 192.21Labor 200.00Total 593.98 after tax"

Near Gardenside Ln, Loveland, OH 45140
Joel L.

Joel L.

WASHER MAYTAG MVW6230HW0 "Checked over unit and confirmed proper filling, washing, green. No error codes at this time. Ran unit through recalibration cycle and recommended customer to use a fresh cleaning tablets periodically for proper performance and function. Drain hose and water hoses are hooked up securely and correctly. Customer to observe; used 1 W10135699 (AFFRESH TABS) from stock"

Near Highcliff Ct, Loveland, OH 45140
Joel L.

Joel L.

WASHER MAYTAG MVWB855DC3 "Unit has communication error from UI to control, also from control to ui. F6-e2 and f6-e3 replaced control but control panel is still not powering on. Control panel issue. ; ordrng 1 W11112662 (CONTROL PANEL )"

Near Timberline Ct, Loveland, OH 45140
Joel L.

Joel L.

RANGE - GAS WHIRLPOOL WFG525S0JZ0 Found unit not reigniting due to igniter connection interfered by the drawer. Used tie to secure connection to igniter and calibrated oven for proper heating. All operations are good now

Near Souffle Cir, Loveland, OH 45140
Terry  S.

Terry S.

19'' WHIRLPOOL WRT519SZDM05 Costumer request reschedule..; schdld next appmnt for 5/1 FRI !

Near Carrington Pl, Loveland, OH 45140
Joel L.

Joel L.

MICRO/OVEN WHIRLPOOL GMC305PDB6 "8300409 control panel would be needed due to unit short on key pad. Control panel is no longer available, unit none repairable"

Near Harbor Cove, Loveland, OH 45140
Joel L.

Joel L.

FRIDGE WHIRLPOOL WRF535SWHZ02 Checked frosting issue found gasket not ceiling in upper left corner causing intermittent air leak. Adjusted gasket and used silicone for proper fitment on frame. Door is ceiling good now and all checks are good. Customer to observe unit is cooling properly and getting good airflow; used 1 W10841140 () from stock

Near Souffle Cir, Loveland, OH 45140
Joel L.

Joel L.

REFRIGERATOR KITCHENAID KUDF204EPA "Checked over door gasket and checked door tracks on both upper and lower drawers of unit, when cus shuts one door the other sometimes comes open. This is due to the unit sharing airflow. Once door front and items are in the lower unit the door will hold better due to the additional weight, no issues with unit operation. Unit is functioning as designed. Cus to call back if still having issues after install and stocking is complete."

Near Ridgewood Dr, Loveland, OH 45140
Joel L.

Joel L.

KITCHEN JENN-AIR JDTSS244GP0 "Special project S22916Auth- jpw9s00al2Unit had bad rail on left hand side. Disconnected hose, and power to unit. Removed unit. Replaced part on unit and reinstalled. and tested proper operation after repair. Rack operation is good now. All other checks are good now. Cus to observe. ; used 1 W11259785 (LH TRACK) from stock"

Near Country View Ln, Loveland, OH 45140
Joel L.

Joel L.

DISHWASHER WHIRLPOOL WDF520PADM7 "Ran unit through diagnostics and confirm proper filling, washing, draining of unit. No error codes on unit at this time. Ran unit through recalibration cycle. Unit is hooked up properly for correct draining. Recommend customer to use a fresh cleaning tablets periodically for proper performance and function of unit. All other checks are good; used 1 W10282479 (AFFRESH) from stock"

Near Winding Ln, Loveland, OH 45140
Joel L.

Joel L.

RANGE MAYTAG MET8720DS02 "Installed all three switches and conformed proper operation after repair, all burners are working well, all check are good. Cus to observe."

Near Carrousel Ct, Loveland, OH 45140
Joel L.

Joel L.

WASHER MAYTAG MVWB835DW2 "Ran unit through diagnostics. Checked operation of the washer. Unit is filling, washing, draining, spinning, door is locking and unlocking correctly."

Near Kenmar Dr, Loveland, OH 45140
Joel L.

Joel L.

19'' WHIRLPOOL WRT519SZDM05 "Unit has restriction in line causing unit to not cool. Will need to have the sealed system repaired. Having compressor tech out for repair, ; ordrng 1 WPW10143759 (DIE DRYER )"

Near Carrington Pl, Loveland, OH 45140
Joel L.

Joel L.

OVEN WHIRLPOOL WFE715H0EH Unit has broil element that is staying on after preheating is finished burning the tops of the food. Will need to have Maine like Tronic control replaced for repair submitting for authorization; rqstng P&A on 1 WPW10340308 (CONTROL )

Near Loveland-Miamiville Rd, Loveland, OH 45140
Joel L.

Joel L.

RANGE MAYTAG MET8720DS02 Unit has short on two front burner switches. Cus also wants back left switch replaced due to possible damage. Rescheduling for repair. ; ordrng 1 WPW10295048 (SWITCH LEFT REAR ) and 2 WPW10441696 (SWITCH )s

Near Carrousel Ct, Loveland, OH 45140
Joel L.

Joel L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Called techline, found unit running, but compressor is not kicking on. Inverter is showing 4 blinking green lights. Tech line is recommending we replace compressor due to the error code on the inverter. Ordering parts and rescheduling for repair3-5 dc volts from inverter during operation.; ordrng 1 W10832994 (COMPRESSOR ) and 1 W11087200 (INVERTER )"

Near Country View Ln, Loveland, OH 45140
Joel L.

Joel L.

DRYER MAYTAG MEDB765FW0 Heard brushing sound when cycling an operation adjusted felt around drum made sure felt wasn’t Pinster kinked on rollers ran through multiple cycles confirm proper heating and air flow. Used tie to secure cord at back for safe and proper operation. If issue continues in customer calls back would need to replace drum. All checks at this time are good thoughW10545923 drum. If cus call back ; used 1 WP8567668 (WIRE TIE) from stock

Near Woodlake Ct, Loveland, OH 45140
Joel L.

Joel L.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Ran unit through diagnostics and checked for proper incoming water and wash performance. Unit is filling, washing, draining and heating. No error codes at this time. Recommended customer to use a fresh cleaning tablets periodically for proper performance and function of unit. All other checks and tests are good; used 1 W10282479 (AFFRESH) from stock"

Near Cheltenham Dr, Loveland, OH 45140
Joel L.

Joel L.

DISHWASHER IKEA IUD8555DX3 "Found obstruction in pump area. Unit was not able to drain. Removed object and cleared drain. Reinstalled and tested for proper operation, unit is checking good now, cus to observe"

Near Foxwood Trail, Loveland, OH 45140
Terry  S.

Terry S.

MICRO/OVEN WHIRLPOOL RMC305PVS00 "Checked the microwave and found, the switch holder bracket broken. The part subs to W10727408 but this kit only contains the switch’s not the holder. The part needed is NLA this is verified thru 2 sources, Dayton appliance parts ( which has the kit in stock and verified there is only switches in the kit ) and Repair Clinic.; ordrng 3 W10211972 (switch)s and 1 W10727408 (switch)"

Near Belmont Rd, Loveland, OH 45140
Terry  S.

Terry S.

WASHER MAYTAG MVWB835DW5 Checked the washer and found a loud squealing noise from the gearcase assembly. Unit needs the gearcase replaced.; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy)

Near Clubside Dr, Loveland, OH 45140
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Check unit over icemaker not getting water unit needs water valve replaced; ordrng 1 WPW10179146 (valve-inlt)

Near Maranatha Way, Loveland, OH 45140
Terry  S.

Terry S.

WASHER MAYTAG MHWE450WW00 "Checked the washer and found an F28 error code, unit needs the CCU replaced. Customer declined Pfarner estimate for repairs unit also he’s going to need tub replacement before long there is slop and rear bearing is loose in the tub"

Near O'Bannonville Rd, Loveland, OH 45140
Terry  S.

Terry S.

REFRIGERATOR KITCHENAID KRFF507ESS01 Customer thought you was under warranty but it had a two-year warranty where the warranty was only one year technician contacted trade care partner team would not give any concessions for parts or labor customers going to Whirlpool themselves

Near Windrift Ct, Loveland, OH 45140
Joel L.

Joel L.

RANGE KITCHENAID KFGD500ESS03 Unit had short on igniter. When the wire of the igniter grounded itself out it also took out the control. Bake relay wont stay on. Dropping voltage. Diagnosed with techline and will need the main control for repair. Rescheduling for install. ; ordrng 1 W10877013 (CONTROL )

Near Brushwood Dr, Loveland, OH 45140
Joel L.

Joel L.

OVEN KITCHENAID KEBK101BSS01 "WPW10641253 Blower 120.94WPW10545255 fuse bullet 27.86WP4449751 thermal fuse 79.43Unit has bad fan, thermal fuse, and display fuse. Rescheduling for install. ; ordrng 1 WP4449751 (THERMAL FUSE 79.43 ) and 1 WPW10545255 (FUSE 27.86) and 1 WPW10641253 (BLOWER 120.94)"

Near Windy Hollow Ct, Loveland, OH 45140
Joel L.

Joel L.

FRIDGE WHIRLPOOL WRS555SIHZ00 Unit had vibration noise during running intermittently from condenser fan under unit. Use space in adjusted frame to mitigate vibration noise and prevent buzzing sound. Unit is cooling properly and all other checks are good at this time customer to observe; used 1 WPW10221048 (SPACER) from stock

Near Miami Ct, Loveland, OH 45140
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL ASI2575GRB01 Found thermistor temperature set to Max cooling and refrigerator was overstocked to the point it was preventing airflow from circulating properly through the refrigerator. Instructed customer on proper loading and reset temperature to factory recommended setting. Customer to observe. All sounds in operations from fans and compressor are testing good. Dampener assembly is testing good at this time

Near E Kemper Rd, Loveland, OH 45140
Joel L.

Joel L.

WASHER MAYTAG MVWC425BW1 "Replaced drive hub on unit. After repair. Tested in drain and spin cycle, all checks are good now, ; used 1 W10528947 (HUB ) from stock"

Near Everett Dr, Loveland, OH 45140
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRF767SDEM "Found evap drain tube clogged. Used steamer to defrost unit and cleared tube, tested with small cup of water. Drain is draining well now. Cus to observe."

Near Murdock-Goshen Rd, Loveland, OH 45140
Joel L.

Joel L.

WASHER MAYTAG MVWC425BW1 "W10528947 hub 31.16Unit has stripped out drive hub, part not available locally, rescheduling for install. ; pckd up 1 W10528947 (DRIVE HUB 31.16 )"

Near Everett Dr, Loveland, OH 45140
Charles S.

Charles S.

REFRIGERATOR KITCHENAID KRMF706ESS01 Unit not cooling in fridge and barley cooling in freezer. Ran diagnostics and all ckd ok. But no frost pattern on either evaporator. Unit not leaking and needs parts for repAir. Compressor running hot. Cover w11256332Compressor w10832994Evap w11116006Evap wpw10608485; rqstng P&A on 1 w10832994 (compressor) and 1 w11116006 (evaporator) and 1 w11256332 (cover-evap) and 1 wpw10608485 (evaporator)

Near Nauticus Cove, Loveland, OH 45140
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL KRFC300EBS01 "Picked up and replaced icemaker and bail arm. Checked for cycle of unit, all checks are good now. Unit is working well."

Near Carter Grove Rd, Loveland, OH 45140
Charles S.

Charles S.

BELLA KITCHENAID KRFC704FPS03 Gasket bad and needs replaced. Ordering part for repair. W10917313 gasket. Power good and all ckd ok. Or ding parts for repair. ; ordrng 2 W10917313 (gasket-dor)s

Near Stableford Dr, Loveland, OH 45140
Joel L.

Joel L.

MICROWAVE WHIRLPOOL KMHC319ESS4 Removed unit and Found loose connection at mag. Crimped and reinstalled connection reinstalled units and confirmed proper heating and function of units. All tests and checks are good at this time. Customer to observe

Near E Hatt-Swank Rd, Loveland, OH 45140
Charles S.

Charles S.

DRYER WHIRLPOOL MEDB765FW0 4392067 dryer repair kit. Power good Heats goodOperation is as designed All ckd ok. Tore dryer completely apart to repair and reassembled. ; used 1 4392067 (DRYER MAINT KIT) from stock

Near Summit Ridge, Loveland, OH 45140
Charles S.

Charles S.

DISHWASHER JENN-AIR JDB1100AWW Wpw10275768 latch Installed part listed. Operation is as designed.All ckd ok.

Near Shoreline Way, Loveland, OH 45140