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Local Reviews
for Liberty Township, OH

Rated 4.6 out of 5 stars based on 14 customer reviews

Map of Liberty Township, OH

Service




It was hard to get through to you, no one answered the phone when I called so I submitted an online request and you responded quickly.


Map of Liberty Township, OH

Sharon




Prompt professional service


Response from A to Z Appliance Service:

Thank you


Map of Liberty Township, OH

Good




Good


Map of Liberty Township, OH

Great Service




We have had A to Z out plenty of times to fix our landfill ready Kitchen Aid refrigerator.Jeremy does good work.He had to call Whirlpoool and they finally called it unrepairable.


Response from A to Z Appliance Service:

Thank you for this review. Our team really appreciates you taking the time to leave one.


Map of Liberty Township, OH

Warranty’s




Very professional


Response from A to Z Appliance Service:

Thank you for this review


Map of Liberty Township, OH

after service review




The tech did everything he had to do to check the problem. It is looks to be a assembly or design problem that Whirlpool has to address. It is not a broken part, could be a faulty part but more than likely and design or manufacturing issue.


Response from A to Z Appliance Service:

thank you very much for this review.


Map of Liberty Township, OH

Great service




Tech arrived 15 min. earlier than scheduled, finished repairs and left by the scheduled arrival time.


Response from A to Z Appliance Service:

Thank you very much for the review.


Map of Liberty Township, OH

Great service




Anthony showed up when he said he would. Thanks


Response from A to Z Appliance Service:

Thank you for the review.


Map of Liberty Township, OH

Still no resolution




2 service calls later I still have no resolution on why the heat dry option is not drying.


Response from A to Z Appliance Service:

Thank you for the review. Our techs also prefer to find something that they can change to make the unit work as the customer wants it to, but it looks like all of the components on this unit are testing fine per manufacturer specs.


Map of Liberty Township, OH

knowledgable service person, friendly




I would use this service again.


Response from A to Z Appliance Service:

Thank you


Scott




Very expensive repair for a stove less than two years of use. The tech was very good but it took two trips since the first repair part was defective.


Response from A to Z Appliance Service:

Thank you for the review. Sorry for the first part being defective requiring the second trip. We like to get every job complete on the first trip.


Great Service





Response from A to Z Appliance Service:

Thank you


Donna




Great service


Response from A to Z Appliance Service:

Thank you very much for the review


Jay





Response from A to Z Appliance Service:

thank you


Anthony S.

Anthony S.

Whirlpool refrigerator KFIS29BBMS00 Replaced lower voltage control, dispenser UI, ice maker, and fill tube heater. All ok at this time. Customer to observe. ; Job Cmpltd

Near Brooke Hill Ct, Liberty Township, OH 45011
Anthony S.

Anthony S.

Kitchen Aid refrigerator KFIS29PBMS02 Customer complaint of unit not making ice. Confirmed complaint, model and serial numbers. E2 error code for not finding home position. Replaced ice maker, power cycled refrigerator for five minutes. Ran harvest and water fill cycle. All ok at this time. Customer to observe. ; Cllctd $337.12 Check # 3225, Job Cmpltd

Near Ash Creek Ct, Liberty Township, OH 45044
Anthony S.

Anthony S.

Maytag washer MVWX655DW1 Customer complaint of unit not completing cycle. Confirmed complaint, model and serial numbers. Cancelled unit from emergency drain mode. Stored error code for long/no fill. Found water level sensor tube separated from control. Reinstalled water level sensor tube and secured with wire tie. Ran test cycle. All ok at this time. ; used 1 WP8567668 (WIRE TIE) from stock, Job Cmpltd

Near Far Crest Ct, Liberty Township, OH 45011
Anthony S.

Anthony S.

Whirlpool microwave WMH31017HS0 Replaced mhc door interlock assembly. Ran test cycle. All ok at this time. ; Job Cmpltd

Near Liberty Cir, Liberty Township, OH 45069
Anthony S.

Anthony S.

Kitchen Aid dishwasher KDTM354ESS3 Replaced pump&motor and electronic control. Calibrated and ran test cycle. All ok at this time. ; Job Cmpltd

Near Longhunter Chase Dr, Liberty Township, OH 45044
Anthony S.

Anthony S.

Jenn-Air cooktop JGD3430BS00 Replaced left rear burner gas valve. All ok at this time. ; Cllctd $105.17 Check # 3118, Job Cmpltd

Near High Saddle Ct, Liberty Township, OH 45011
Anthony S.

Anthony S.

Kitchen Aid dishwasher KDFE104HPS0 Customer complaint of unit not starting cycle. Confirmed complaint, model and serial numbers. Found wire broken and separated at wire nut in dishwasher junction box. Stripped back wire and reinstalled properly. Ran test cycle. All ok at this time. ; Job Cmpltd

Near Preserve Ln, Liberty Township, OH 45011
Daniel  L.

Daniel L.

Whirlpool refrigerator WRF989SDAM00 Replaced evap and drier, recharged unit, cooling good, checks okAuth-S71233; Job Cmpltd

Near Countryside Trail, Liberty Township, OH 45044
Joel L.

Joel L.

Whirlpool refrigerator WRF989SDAM00 S71233 unit has evap leak. Will need evap repaired by compressor tech on return visit, defrosted unit in the mean time. ; ordrng 1 COMPRESSORTECH and 1 W10687098 (evaporator), Cllctd $146.70 CC Ref # 3491, schdld next appmnt for 11/8 THU

Near Countryside Trail, Liberty Township, OH 45044
Joel L.

Joel L.

Whirlpool washer WTW8040DW Replaced gearcase and tested operation. Unit is spinning and draining and agitating well. No leaks. All sounds are normal. Cus to observe ; Job Cmpltd

Near Stony Ridge Ct, Liberty Township, OH 45011
Joel L.

Joel L.

Whirlpool washer MHW7000XW2 Error codes on unit, nor f3 - 02 error found on unit. Found blockage in AirTrap where pressure hose connects to tub. Removed and cleared airtrap and Filange. Ran unit through drain and spin cycle. Unit counted down properly and tested good. Cus to observe. F8-e1 - low or no water F5-e1 - door switch error F9-e1 - long drainF5-e2 - door lock error; Cllctd $117.15 Check # 888, Job Cmpltd

Near Chris Ln, Liberty Township, OH 45044
Anthony S.

Anthony S.

Kitchen Aid microwave KMHC319ESS2 Replaced microwave door interlock assembly. Ran test cycle. All ok at this time. ; Job Cmpltd

Near Deer Valley, Liberty Township, OH 45011
Anthony S.

Anthony S.

Kitchen Aid dishwasher KDTE404DSS0 Replaced drain pump, user interface, and upper rack slides. Ran test cycle. All ok at this time. ; Job Cmpltd

Near S Snowmass Dr, Liberty Township, OH 45011
Anthony S.

Anthony S.

IKEA venthoods IHW61UC0FS0 Customer complaint of light not working on unit. Confirmed complaint, model and serial numbers. Needs new LED driver board and lamps for return visit. LED driver board not in stock at parts house, must be ordered from OEM, customer not wanting to wait three weeks for return visit. Customer is returning unit to place of purchase. ; Job Cmpltd

Near Dutchland Blvd, Liberty Township, OH 45044
Anthony S.

Anthony S.

Whirlpool freezer WZC3115DW01 Customer complaint of rattling noise coming from compressor area. Confirmed complaint, model and serial numbers. Found compressor shipping clips rattling around. Removed clips. All ok at this time. Customer to observe. ; Job Cmpltd

Near Maud Hughes Rd, Liberty Township, OH 45044
Daniel  L.

Daniel L.

Whirlpool washer WTW5500XW0 Diagnosed bad bearings in GEARCASE, Transmission-W11132267-$279.26W10006355-$62.13Labor-120.00; Cllctd $95.85 Check # 237, Job Cmpltd

Near Lucky Ln, Liberty Township, OH 45044
Anthony S.

Anthony S.

Kitchen Aid microwave KMHC319ESS2 Customer complaint of unit displaying door open close message. Confirmed complaint, model and serial numbers. Needs door interlock assembly, W11244490, for return visit. ; ordrng 1 W11244490 (DOOR INTERLOCK), schdld next appmnt for 10/31 WED

Near Deer Valley, Liberty Township, OH 45011
Anthony S.

Anthony S.

Whirlpool refrigerator KFIS29BBMS00 Customer complaint of unit not making ice. Repeat visit. Confirmed complaint, model and serial numbers. Getting E2 ice maker error code, cannot find home position. Called WP TechLine, they recommended replacing ice maker, fill tube heater, and main control. Main control, W10581605, no longer available. Filing with ExtWrn. ; rqstng P&A on 1 W10581605 (CNTRL-ELEC ) and 1 WPW10554299 (HEATER ) and 1 WPW10764668 (ice MAKER )

Near Brooke Hill Ct, Liberty Township, OH 45011
Anthony S.

Anthony S.

Maytag washer MVWB835DW1 Replaced main control. Calibrated unit, ran test cycle. All ok at this time. ; Job Cmpltd

Near Crown Pointe, Liberty Township, OH 45011
Anthony S.

Anthony S.

Kitchen Aid dishwasher KDTE104ESS4 Customer complaint of dishwasher door dented. Unit in New home currently under construction. Called WP TradeCare team for serial number/purchase date resolution regarding cosmetic damage. Representative Leanne, SR#: 7723185663, gave policy adjust authorization #: KH042H0EPL1 for door damage replacement. Ordered parts for return visit. ; ordrng 1 W10900374 (PANEL ) and 1 W10909682 (NAMEPLATE ), schdld next appmnt for 10/25 THU

Near Carriage Oak Way, Liberty Township, OH 45011
Anthony S.

Anthony S.

Whirlpool refrigerator WRF550CDHZ00 Customer complaint of unit leaking water onto floor from right front corner. Confirmed complaint, model and serial numbers. No water marks or accumulation underneath unit. Found mullion and freezer door gasket with moisture spots. Checked mullion heater, check ok. Turned on moisture control for mullion heater. All ok at this time. ; Job Cmpltd

Near Liberty Cir, Liberty Township, OH 45069
Jeremy F.

Jeremy F.

Whirlpool refrigerator WRF555SDFZ07 Replaced handle, handle is tight, and working normally, checks ok.; Job Cmpltd

Near Liberty Cir, Liberty Township, OH 45069
Anthony S.

Anthony S.

Whirlpool refrigerator KFIS29BBMS00 Replaced ice maker. All ok at this time. Customer to observe. ; Job Cmpltd

Near Brooke Hill Ct, Liberty Township, OH 45011
Anthony S.

Anthony S.

Whirlpool refrigerator WRF736SDAM11 Customer complaint of black mold on ice dispenser door and inside water dispenser tube. Confirmed complaint, model and serial numbers. Called WP TechLine (Representative: David, SR#: 7723179954), was recommended to replace separator door assembly and water line. Only had auth#: WGSQMGSEL1, to cover diagnostics labor only. Called WP TradeCare team (Representative: David, SR#: 7723106163), to get parts covered. Parts coverage not offered due to age of unit. Representative did mention customer retention assistance available if customer wants to replace unit. Parts needed, separator door assembly, WPW10616133, $106.58, door water line, WPW10515777, $48.81, repair labor, $72.45. Sales tax, $14.81. Estimated total due for repairs, $242.65. Picture taken of written estimate. Customer to contact manufacturer at this time. ; Job Cmpltd

Near Kingham Way, Liberty Township, OH 45044
Anthony S.

Anthony S.

Whirlpool laundry MVWB766FW1 Customer complaint of unit not filling with water on deep fill selection. Confirmed complaint, model and serial numbers. No stored error codes. Installed wire tie to non barbed water level hose/sensor connections to help remedy water level fill complaint. Unit working as designed. All ok at this time. Customer to observe. ; used 1 WP8567668 (TIE) from stock, Job Cmpltd

Near Birch Creek Ct, Liberty Township, OH 45044
Anthony S.

Anthony S.

Maytag washer MVWB835DW1 Customer complaint of unit not starting cycle or unlocking lid. Confirmed complaint, model and serial numbers. Did service test #1 control. Needs new control for return visit. ; rqstng P&A on 1 W11024149 (CNTRL-ELEC ), schdld next appmnt for 10/17 WED 8-12

Near Crown Pointe Dr, Liberty Township, OH 45011
Anthony S.

Anthony S.

Whirlpool dryer LDE8406ACE Customer complaint of unit making loud noise during cycle. Confirmed complaint, model and serial numbers. Found blower wheel worn and wobbling on motor shaft. Picked up and replaced blower wheel. Ran test cycle. All ok at this time. ; pckd up 1 Y303836 (blower wheel), Cllctd $208.75 cash, Job Cmpltd

Near Devon Dr, Liberty Township, OH 45044
Anthony S.

Anthony S.

Whirlpool refrigerator KFIS29BBMS00 Customer complaint of unit leaking water onto floor. Confirmed complaint, model and serial numbers. Found unit not defrosting and freezer bottom lined with ice. Replaced defrost bi-metal. Defrosted freezer evaporator. All ok at this time. Customer to observe. ; used 1 SUML50 (DEFROST LIMIT) from stock, Job Cmpltd

Near Brooke Hill Ct, Liberty Township, OH 45011
Jeremy F.

Jeremy F.

Whirlpool range WRF555SDFZ07 Checked handle, found screw area on bottom of handle is bent, and screw is stripped, needs new handle.; ordrng 1 W10899551 (handle), schdld next appmnt for 10/12 FRI

Near Liberty Cir, Liberty Township, OH 45069
Anthony S.

Anthony S.

Whirlpool washer WTW7000DW1 Replaced melted rotor. Calibrated unit, ran test cycle. All ok at this time. ; Job Cmpltd

Near Squaw Valley Dr, Liberty Township, OH 45011
Anthony S.

Anthony S.

Whirlpool dryer WED8000DW4 Replaced dryer blower wheel. Ran test cycle. All ok at this time. ; Job Cmpltd

Near Millikin Rd, Liberty Township, OH 45044
Jeremy F.

Jeremy F.

Whirlpool refrigerator WRS325SDHZ00 Checked air diffuser, checked incoming power from control, checked door seal, found fresh food door has a warp in it causing bottom left side to stick out, and not allow the door to seal properly, called tech line, and door needs replaced, file for tech line #7722987278.; ordrng 1 LW10912110 (RIGHT DOOR), schdld next appmnt for 11/28 WED

Near Liberty Cir, Liberty Township, OH 45069
Anthony S.

Anthony S.

Whirlpool refrigerator WRF555SDFZ08 Customer complaint of unit leaking water through ice dispenser. Confirmed complaint, model and serial numbers. Found ice dispenser separator door not opening and closing properly. Needs new separator, W10353552, for return visit. ; ordrng 1 W10353552 (SEPARATOR ), schdld next appmnt for 10/3 WED

Near Pine Cone Ct, Liberty Township, OH 45044
Anthony S.

Anthony S.

Whirlpool refrigerator WRX986SIHV00 Replaced aurora LED module. All ok at this time. ; Job Cmpltd

Near Beth Anne Ct, Liberty Township, OH 45044
Anthony S.

Anthony S.

Whirlpool dryer WED4800BQ1 Customer complaint of unit not heating during cycle. Confirmed complaint, model and serial numbers. Found thermal cut out open. Replaced dryer cut out kit. Ran test cycle. Vent blowing out external exhaust sufficiently at this time. All ok at this time. ; used 1 279816 (THERMAL CUT OFF HI) from stock, Job Cmpltd

Near Rock Springs Dr, Liberty Township, OH 45011
Jeremy F.

Jeremy F.

Jenn-Air dishwasher JDB8700AWS1 Replaced dispenser, all operations normal, checks ok.; Job Cmpltd

Near Winter Hazel Dr, Liberty Township, OH 45044
Daniel  L.

Daniel L.

Kitchen Aid ice maker KUIX305ESS2 Diagnosed that new water filter was clogged and not letting water fill properly, installed new filter that customer had, water pressure is good, unit is freezing ice properly, checks ok; Job Cmpltd

Near Longview Dr, Liberty Township, OH 45011
Jeremy F.

Jeremy F.

Kitchen Aid dishwasher KUDS30FXWH8 Replaced door seal, no leaks at this time, checks ok.; Cllctd $119.08 Check # 7616, Job Cmpltd

Near Royal Fern Ct, Liberty Township, OH 45044
Anthony S.

Anthony S.

Whirlpool dishwasher WDT720PADM3 Customer complaint of unit leaking water onto floor from front lower areas. Confirmed complaint, model and serial numbers. Stored error code F3E1 Thermistor/OWI open circuit. Ran test cycle. Removed outer door panel. Found water spots/marks on inner door panel around/below vent/fan assembly. Needs OWI Sensor, W11084121, inner vent, W11112070, gasket, WP8269259, and outer vent, WPW10428211, for return visit. ; ordrng 1 W11084121 (SENSOR ) and 1 W11112070 (DEFLECTOR) and 1 WP8269259 (GASKET ) and 1 WPW10428211 (VENT ), schdld next appmnt for 9/4 TUE

Near Stony Run Ct, Liberty Township, OH 45011
Jeremy F.

Jeremy F.

Kitchen Aid refrigerator KRFF507ESS01 Replaced crisper control, found crisper is not getting power also, checked wire harness, and found yellow, and orange wires are broken coming out of the housing, pics taken, called tech line, and was informed it is a non repairable part, tech line entered unit as not repairable file number #7722806950.; Job Cmpltd

Near Sanibel Lane, Liberty Township, OH 45011