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Local Reviews
for Liberty Township, OH

A to Z Appliance Service Rated 4.8 out of 5 stars based on 35 customer reviews

Map of Liberty Township, OH

Good service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you


Map of Liberty Township, OH

Great service!




Review of A to Z Appliance Service

Mark B. was very nice and friendly. Very professional. Explained everything.


Response from A to Z Appliance Service:

Thank you for taking the time to write us a review. Mark is an important part of our team who strives to do each job thoroughly and efficiently.


Map of Liberty Township, OH

Great service!




Review of A to Z Appliance Service

I am very happy with the prompt and courteous service I received from Mark. I liked that I could see my appointment online and received a call when he was 20 minutes away. I would definitely recommend A to Z.


Response from A to Z Appliance Service:

Thank you for writing a review for us. We are glad to hear that your service was efficient and exceeded your expectations.


Map of Liberty Township, OH

Dish washer repair




Review of A to Z Appliance Service

On time and great job !


Response from A to Z Appliance Service:

Thank you for taking time to write a review.


Map of Liberty Township, OH

Great service




Review of A to Z Appliance Service

Expert technician. Very professional and efficient.


Response from A to Z Appliance Service:

Thanks for reviewing. Our technicians always strive to handle each call in a professional manner.


Map of Liberty Township, OH

Great Job




Review of A to Z Appliance Service


Map of Liberty Township, OH

Knowledgeable service




Review of A to Z Appliance Service

Mark knew what the issue was very quickly. He’s a very kind and caring young man.


Response from A to Z Appliance Service:

Thank you very much for this review. We appreciate it.


Map of Liberty Township, OH

Right on time and done fast




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for this review


Map of Liberty Township, OH

Freezer service




Review of A to Z Appliance Service

Super helpful and professional


Response from A to Z Appliance Service:

Thank you for this review


Map of Liberty Township, OH

Jeff




Review of A to Z Appliance Service


Great Technicians, Prompt Service, Great Experience!




Review of A to Z Appliance Service

Great experience with our technicians and the whole staff at A to Z! They had to send out for parts and after only a couple days, a new technician was able to come out and fix the problem. Good as new and a great experience!


Great knowledge of products




Review of A to Z Appliance Service


Cinda




Review of A to Z Appliance Service

Problem not resolved.


Warranty visit




Review of A to Z Appliance Service


Great Service




Review of A to Z Appliance Service


Great service, very professional




Review of A to Z Appliance Service

The service technician was great. Was able to quickly fix the issue with my ice maker and everything is now working as intended.


Response from A to Z Appliance Service:

Thank you very much for this review. We appreciate it.


Good




Review of A to Z Appliance Service


Martha




Review of A to Z Appliance Service

Great job


Response from A to Z Appliance Service:

Thank you


Repair




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you


Great fast on time service




Review of A to Z Appliance Service

Great service.


Response from A to Z Appliance Service:

Thank you for this review. We appreciate it.


Quick and efficient service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you


Service




Review of A to Z Appliance Service

It was hard to get through to you, no one answered the phone when I called so I submitted an online request and you responded quickly.


Response from A to Z Appliance Service:

Sorry for the trouble getting through by phone. Glad you were able to get everything done online. Thanks for the review.


Sharon




Review of A to Z Appliance Service

Prompt professional service


Response from A to Z Appliance Service:

Thank you


Good




Review of A to Z Appliance Service

Good


Great Service




Review of A to Z Appliance Service

We have had A to Z out plenty of times to fix our landfill ready Kitchen Aid refrigerator.Jeremy does good work.He had to call Whirlpoool and they finally called it unrepairable.


Response from A to Z Appliance Service:

Thank you for this review. Our team really appreciates you taking the time to leave one.


Warranty’s




Review of A to Z Appliance Service

Very professional


Response from A to Z Appliance Service:

Thank you for this review


after service review




Review of A to Z Appliance Service

The tech did everything he had to do to check the problem. It is looks to be a assembly or design problem that Whirlpool has to address. It is not a broken part, could be a faulty part but more than likely and design or manufacturing issue.


Response from A to Z Appliance Service:

thank you very much for this review.


Great service




Review of A to Z Appliance Service

Tech arrived 15 min. earlier than scheduled, finished repairs and left by the scheduled arrival time.


Response from A to Z Appliance Service:

Thank you very much for the review.


Mark B.

Mark B.

DISHWASHER MAYTAG MDB7979SHZ0 "Complaint of unit leaking water during cycle on first use, found drain line not connected, checked drain hose, found standard length hose connected to garbage disposal, but it is not long enough to reach drain line coming from unit, will need 12 foot drain line to repair, 12 foot drain line is not covered by warranty, quoted part: 3385556 ; ordrng 1 3385556 (drain hose)"

Near Liberty Woods Ct, Liberty Township, OH 45011
Mark B.

Mark B.

LAUNDRY MAYTAG MVWC565FW1 "Complaint of unit not filling with enough water, checked error codes, Ed unit through diagnostic cycle, all functions activate normally, tested valves manually, both valves activate as normal, allowing correct amount of water through, all other functions test normal,checked underneath unit, no leaks, all components are in good working order. Advised of high efficiency water levels, even on deep water was unit does not fill tub completely, also that in normal wash cycle deep water wash does not function, normal cycle will always default to sensing water level, advised unit is functioning as designed, all checks ok."

Near Maud Hughes Rd, Liberty Township, OH 45011
Mark B.

Mark B.

KITCHEN KITCHENAID KDTE104EBS3 "Complaint of unit not cleaning dishes properly, confirmed complaint, checked error codes, no errors found, ran diagnostic cycle, unit filled with water normally, pump and motor are running normally, found debris in spray arms keeping water from flowing through freely, cleared some debris from spray arms, found foreign object in drain pump area causing noise, cleared drain pump area, drain hose is clogged, not draining well, needs replaced, quoted drain hose WPW10545278 47.11, customer is going through with repair of drain hose.Quoted lower spray arm: W11101428, upper spray arm: WPW10448645; ordrng 1 WPW10545278 (drain hose)"

Near Lookout Ct, Liberty Township, OH 45011
Mark B.

Mark B.

LAUNDRY WHIRLPOOL WTW5000DW2 "Complaint of washer going off balance, not spinning out correctly, found back right spring is weak, need replaced, checked gearcase, no leaks, all functions are normal, needs replacement springs, ordering to repair.; ordrng 1 W11130362 (suspension)"

Near Yankee Rd, Liberty Township, OH 45044
Mark B.

Mark B.

FREEZER WHIRLPOOL WRS325SDHV01 "Complaint of ice maker dripping water, not cooling fridge, confirmed complaint, found evap frozen over, checked defrost sensor, found sensor malfunctoining, needs replaced, defrost element is coming on in test mode, ordering to repair.; ordrng 1 WPW10384183 (thermistor)"

Near Green Meadow Dr, Liberty Township, OH 45044
Mark B.

Mark B.

FREEZER WHIRLPOOL GD5RVAXVY05 "Complaint if ice bin not going back into freeze door, confirmed complaint, found bolt on bottom of ice bin too loose to allow proper clearance of auger shaft into bin, tried tightening bolt down, bolt will not budge, further attempt to remove will damage bin, unit would need new ice bin, quoted part: W10174536, part is discontinued NLA as of 04/19.Customer had own water filter that he requested I put in, replaced filter."

Near Lantana Dr, Liberty Township, OH 45044
Mark B.

Mark B.

KITCHEN KITCHENAID KDFE204EBL2 "Complaint of pods not dissolving, not pumping water, not cleaning, checked error codes, found 7-1, ran unit through diagnostic test cycle, water inlet valve let water in normally, wash motor started up, then started clicking, not pumping water, cancelled test cycle, drain pump drained unit normally, checked all connections, connections are secure, pump and motor is receiving proper voltage, retested diagnostic cycle, pump still having same issue. Unit would need new pump and motor and heater, quoted parts: pump and motor assembly: WPW10605058 heater: W10703867, parts total before tax:, customer to decide on repair or replacement."

Near Aspen Valley Dr, Liberty Township, OH 45011
Mark B.

Mark B.

DRYER WHIRLPOOL WGD9400SU0 "Complaint of thumping noise from dryer, confirmed complaint, found rollers and idler pulley are stiff, not allowing proper tumbling causing noise, quoted repair kit: 4392067. Replaced rollers and idler pulley and belt from kit, reassembled unit, found noise has dampened, but still there. Tightened down all bulkhead screws, fuse found drum liner and bulkhead has flexed due to age, advised in order to completely remove noise unit would need new bulkhead parts and drum. Customer to decide on replacement.; used 1 4392067 (DRYER MAINT KIT) from stock"

Near Lancashire Tr, Liberty Township, OH 45044
Mark B.

Mark B.

DRYER MAYTAG MEDB835DW4 "Replaced inlet thermistor, thermal cut off,and outlet thermistor, tested unit, unit is heating and tumbling normally, all checks ok."

Near Katherine Manor Ct, Liberty Township, OH 45011
Mark B.

Mark B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Replaced ice maker, adaptor kit and shelf, filled ice maker, all functions are normal, customer to observe ice production, all checks ok."

Near Prince William Way, Liberty Township, OH 45044
Mark B.

Mark B.

WASHER WHIRLPOOL MVWB755DW0 "Replaced console, recalibrated unit, tested unit, all functions are normal, all checks ok."

Near Redmont Ct, Liberty Township, OH 45044
Mark B.

Mark B.

DRYER MAYTAG MEDB835DW4 "Complaint of unit not timing cycles down correctly, shows check vent light off and on, not consistent with drying during cycles. Checked error codes, found F4E3(restricted airflow) checked airflow, found nothing blocking airflow from unit, checked outlet thermistor, thermistor is testing out of normal range for ambient temperature, needs replaced, tested heating element, element is normal, tested inlet thermistor, thermistor is testing out of normal range, tested thermal cutoff, cutoff is normal, unit needs new inlet and outlet thermistors.; ordrng 1 280148 (cutoff-tml) and 1 WP8577274 (thermistor)"

Near Katherine Manor Ct, Liberty Township, OH 45011
Mark B.

Mark B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Complaint of ice getting stuck in ice maker, water dripping from ice maker in ceiling of fresh food compartment, also frost in ceiling of freezer section, also shelf trim broken off, ordering shelf, checked ice maker error codes, found E2, ice maker lost position, tested ice maker, ice maker did not harvest correctly, needs new ice maker, checked freezer door seal, door is shutting correctly and sealing well, basket is installed correctly, per service pointer W10842568, ordering service kit. ; ordrng 1 W10864519 (adapter) and 1 W11245713 (shelf-glas) and 1 W11294907 (icemaker)"

Near Prince William Way, Liberty Township, OH 45044
Mark B.

Mark B.

COOKTOP WHIRLPOOL WCE55US0HS01 "Complaint of cooktop taking too long to boil water. Tested unit, heating elements all come on normally, hot surface light and cooktop on lights operate normally, advised customer due to temperature regulators built into cooktop, unit will heat much slower then older style cooktops. Regulators are in place for safety reasons as well as to protect internal components from overheating. Advised of cookware options, customer understood and agreed with explanation."

Near Finn Ct, Liberty Township, OH 45044
Mark B.

Mark B.

OVEN JENN-AIR JJW3830DP02 "Upon arrival opened box for new glass and hinges, found right hand hinge lock bent, left hand is fine, looks like plastic band that holds door in place inside box is snapped, causing glass door to not be secure in package, reordering to repair.; ordrng 1 W11110938 (glass-door)"

Near Edgeworth Dr, Liberty Township, OH 45011
Mark B.

Mark B.

WASHER WHIRLPOOL MVWB755DW0 "Complaint of unit not powering on, issue with plug burnt, customer states unit never tripped circuit breaker. Confirmed complaint, found plug darkened on ends, also found ui has burnt areas. Tested incoming power, power is at a steady 121.6 VAC, tested incoming power at control board, still showing constant 121.6 VAC, diagnostic LED is flashing normally, UI has shorted badly. Called safety team safety team gave authorization number: MMFBQMFWPL1; ordrng 1 W10914560 (console)"

Near Redmont Ct, Liberty Township, OH 45044
Mark B.

Mark B.

KITCHEN KITCHENAID KDTM354EBS3 "Complaint of upper rack rails separating, also rack adjuster has broken part, confirmed complaint, while replacing rails found part packed in bag for left hand track is duplicate right hand track, picked up correct left hand track at local supplier, finished replacing rails, replaced rack adjuster, rack is now flowing freely, all functions normal, all checks ok.; pckd up 1 W11259785 (track) and 1 WPW10546503 (adjuster)"

Near Windham Ct, Liberty Township, OH 45044
Mark B.

Mark B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Complaint of heating element rusting, confirmed complaint, heating element is damaged in one area, needs replaced.; ordrng 1 W10518394 (heater)"

Near Stony Run Ct, Liberty Township, OH 45011
Mark B.

Mark B.

REFRIGERATOR MAYTAG MSS25C4MGK00 "Complaint of warm temps in fresh food side, confirmed complaint, found dampener malfunction, ordering to replace.; ordrng 1 W11317276 (diffuser)"

Near Keystone Ct, Liberty Township, OH 45011
Mark B.

Mark B.

OVEN JENN-AIR JJW3830DP02 "Upon arrival opened new door glass and hinges, found hinge locks bent, hinges are non usable, will need to reorder part.; ordrng 1 W11110938 (glass-door)"

Near Edgeworth Dr, Liberty Township, OH 45011
Mark B.

Mark B.

OVEN JENN-AIR JJW3830DP02 "Replaced door and hinge assembly, door is sealing correctly, but outer door is slightly bent along the left hand side, ordering to replace, all checks ok.; ordrng 1 w11110938 (glass-door)"

Near Edgeworth Dr, Liberty Township, OH 45011
Mark B.

Mark B.

REFRIGERATOR KITCHENAID KFXS25RYMS4 "Complaint of ice maker not working, confirmed complaint, tested ice maker, ice maker is cycling, but not calling for water, tested valve, valve is dispensing water normally. Replaced icemaker, ice maker called for water and filled immediately, customer to observe ice production. All checks ok.; used 1 W10882923 (ICEMAKER) from stock"

Near Franklin Trail, Liberty Township, OH 45011
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Customer states unit froze over evaporator again, customer unplugged and defrosted unit themselves over the weekend. Called techline, techline had me test pin outs on back of high voltage board, advised to bypass bi metal and see if control is recognizing when bi metal is closed, bypassed bi metal, unit is still showing that bi metal is open, unit has problem with internal wiring, unit is non repairable , whirlpool will contact customer within 3-5 business days. File number: 7725952923"

Near Princeton Glendale Rd, Liberty Township, OH 45011
Mark B.

Mark B.

A-DOTT WHIRLPOOL WED9500TW2 "Complaint of dryer not running, error code, confirmed complaint, found error code of F01, checked all connections, all secure, unit will need new electronic control board, quoted part: WPW10174746; ordrng 1 WPW10174746 (cntrl-elec)"

Near Fall Creek Ct, Liberty Township, OH 45011
Mark B.

Mark B.

DRYER KENMORE 11085088400 "Replaced heating element, tested unit, unit is heating normally, all checks ok."

Near Longwood Ct, Liberty Township, OH 45011
Mark B.

Mark B.

OVEN JENN-AIR JJW3830DP02 "Complaint of upper door hinge bent. Confirmed complaint, unit will need new hinges for upper oven door. Bottom door is normal, ordering parts to repair.; ordrng 1 W11110938 (glass-door)"

Near Edgeworth Dr, Liberty Township, OH 45011
Mark B.

Mark B.

WASHER WHIRLPOOL WTW4950XW3 "Complaint of water remaining in unit after cycle. Advised water remaining underneath basket but in tub after a cycle is normal, pump is not able to completely remove all water during cycle, advised unit dos flush water with each cycle, advised any smell would be from water supply, advised to use afresh cleaner to help with any odor.Ran unit through automatic test cycle, found no issues with unit, both valves and drain pump and running normally, agitate and spin are both strong, all checks ok."

Near Lancashire Tr, Liberty Township, OH 45044
Mark B.

Mark B.

DRYER KENMORE 11085088400 "Complaint of dryer running, but no heat confirmed complaint, checked element, found element snapped, needs replaced quoted part: WP3387747; ordrng 1 WP3387747 (element)"

Near Longwood Ct, Liberty Township, OH 45011
Mark B.

Mark B.

OVEN JENNAIR JJW9630AAB "Complaint of oven display not appearing, unit still operates. Confirmed complaint, oven will need new clock display, quoted part: WP71003401, customer to decide on repair."

Near Longwood Ct, Liberty Township, OH 45011
Mark B.

Mark B.

XXL FRENCH DOOR KAD KFIS29PBMS02 "Complaint of not making ice, found ice in bin, found ice in maker, ran test 57, harvest cycle, completed normally, ice maker filled normally, all tests are showing normal, advised to observe production."

Near Ash Creek Ct, Liberty Township, OH 45044
Mark B.

Mark B.

REFRIG WHIRLPOOL WRX988SIBW01 "Replaced ice maker, power cycled unit for 5 minutes, tested ice maker, ice maker motor is turning normally, and filling normally, advised can take 24-48 for ice to start producing with new ice maker, customer to observe ice production."

Near Snow Hill Dr, Liberty Township, OH 45011
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Complaint of fresh food area not cooling, confirmed complaint, found fresh food evap frosted over completely, defrosted evap, tested dampener and evap fan motor, both are testing normal, tested fresh food thermistor and fresh food evap thermistor, both test normal. Advised to keep an eye on unit, if issue persists would need new fresh food evap thermistor. called techline to confirm diagnosis, techline confirmed it would be the evap thermistor, also advised to change unit defrost mode from adaptive to 8 hour mode. Techline file number: 7725863152 Changed defrost mode to 8 hour fixed defrost timing.quoted part: W11087438. Customer to observe operation."

Near Ashdale Ct, Liberty Township, OH 45044
Mark B.

Mark B.

COMPACTOR WHIRLPOOL GC900QPPB6 "Replaced top limit switch and control switch, tested unit, unit is now compacting and stopping correctly, all checks ok."

Near Tilbury Trail, Liberty Township, OH 45011
Mark B.

Mark B.

OVEN WHIRLPOOL WODA7EC0HZ00 "Complaint of unit not keeping time, not finding WiFi networks, checked error codes, found F6E0, called techline: techline advised that a software update on the way, no expected date for update, advised to let customer know that this unit is noted with this information in Whirlpool’s system. techline file number: 7725865734. Called whirlpool connectivity team for help connecting to WiFi, connected customers whirlpool app to the oven, oven is now connected."

Near Fairoaks Ct, Liberty Township, OH 45011
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL GX5SHDXTQ00 "Complaint of ice maker not making ice. Confirmed complaint, tested voltage at ice maker, ice maker is receiving no voltage, checked wiring harness connections, found connection not secure, secured wiring harness, ice maker started harvest cycle and filled normally, customer to observe ice production, all checks ok."

Near Spruce Creek Dr, Liberty Township, OH 45044
Mark B.

Mark B.

REFRIG WHIRLPOOL WRX988SIBW01 "Complaint of not making ice, confirmed complaint, checked ice maker error codes, found E2, motor lost position, tested motor, motor did not turn during test, tested water fill valve, valve activated normally, unit needs new ice maker. Quoted part: WPW10764668; ordrng 1 WPW10764668 (ice maker)"

Near Snow Hill Dr, Liberty Township, OH 45011
Mark B.

Mark B.

COMPACTOR WHIRLPOOL GC900QPPB6 "Complaint of unit not stopping cycle. Confirmed complaint, tested top limit switch, found switch faulty, needs replaced, also found control switch no ohming correctly, replacing as well.; ordrng 1 WP777811 (switch-dir) and 1 WP9871824 (switch-off)"

Near Tilbury Trail, Liberty Township, OH 45011
Mark B.

Mark B.

FREEZER WHIRLPOOL WRS325SDHV01 "Completely defrosted evap, replaced wiring harness, unit is cooling at this time, tested defrost heater, heater is operating normally, all checks ok."

Near Green Meadow Dr, Liberty Township, OH 45044
Mark B.

Mark B.

REFRIGERATOR MAYTAG MSS25C4MGK00 "Complaint of water dripping straight out of dispenser, could not recreate issue, also complaint of water dripping from ice chute, found ice getting stuck in chute occasionally, slowly melting causing small drip. Advised to keep an eye on chute to be sure it closes completely while dispensing."

Near Keystone Ct, Liberty Township, OH 45011
Mark B.

Mark B.

KITCHEN WHIRLPOOL WRF555SDFZ09 "Complaint of food freezing in fresh food compartment, confirmed complaint, found temp set to 32 degrees, advised this is lowest setting for fridge, advised to try at 38 degrees and wait 24-48 hours and see how food reacts, if still some frozen, advised of airflow of unit, also advised to raise temp until food is now longer freezing in fresh food compartment. Tested dampener to ensure it is opening and closing to allow proper airflow, dampener is opening and closing correctly. Freezer was set to -5, advised to set to 0 to help with food freezing in fresh food section as well."

Near Glen Hollow Dr, Liberty Township, OH 45011