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Local Reviews
for Liberty Township, OH

Rated 4.7 out of 5 stars based on 23 customer reviews

Map of Liberty Township, OH

Cinda




Problem not resolved.


Map of Liberty Township, OH

Warranty visit





Map of Liberty Township, OH

Great Service





Map of Liberty Township, OH

Great service, very professional




The service technician was great. Was able to quickly fix the issue with my ice maker and everything is now working as intended.


Response from A to Z Appliance Service:

Thank you very much for this review. We appreciate it.


Map of Liberty Township, OH

Good





Map of Liberty Township, OH

Martha




Great job


Response from A to Z Appliance Service:

Thank you


Map of Liberty Township, OH

Repair





Response from A to Z Appliance Service:

Thank you


Map of Liberty Township, OH

Great fast on time service




Great service.


Response from A to Z Appliance Service:

Thank you for this review. We appreciate it.


Map of Liberty Township, OH

Quick and efficient service





Response from A to Z Appliance Service:

Thank you


Map of Liberty Township, OH

Service




It was hard to get through to you, no one answered the phone when I called so I submitted an online request and you responded quickly.


Response from A to Z Appliance Service:

Sorry for the trouble getting through by phone. Glad you were able to get everything done online. Thanks for the review.


Sharon




Prompt professional service


Response from A to Z Appliance Service:

Thank you


Good




Good


Great Service




We have had A to Z out plenty of times to fix our landfill ready Kitchen Aid refrigerator.Jeremy does good work.He had to call Whirlpoool and they finally called it unrepairable.


Response from A to Z Appliance Service:

Thank you for this review. Our team really appreciates you taking the time to leave one.


Warranty’s




Very professional


Response from A to Z Appliance Service:

Thank you for this review


after service review




The tech did everything he had to do to check the problem. It is looks to be a assembly or design problem that Whirlpool has to address. It is not a broken part, could be a faulty part but more than likely and design or manufacturing issue.


Response from A to Z Appliance Service:

thank you very much for this review.


Great service




Tech arrived 15 min. earlier than scheduled, finished repairs and left by the scheduled arrival time.


Response from A to Z Appliance Service:

Thank you very much for the review.


Great service




Anthony showed up when he said he would. Thanks


Response from A to Z Appliance Service:

Thank you for the review.


Still no resolution




2 service calls later I still have no resolution on why the heat dry option is not drying.


Response from A to Z Appliance Service:

Thank you for the review. Our techs also prefer to find something that they can change to make the unit work as the customer wants it to, but it looks like all of the components on this unit are testing fine per manufacturer specs.


knowledgable service person, friendly




I would use this service again.


Response from A to Z Appliance Service:

Thank you


Scott




Very expensive repair for a stove less than two years of use. The tech was very good but it took two trips since the first repair part was defective.


Response from A to Z Appliance Service:

Thank you for the review. Sorry for the first part being defective requiring the second trip. We like to get every job complete on the first trip.


Great Service





Response from A to Z Appliance Service:

Thank you


Donna




Great service


Response from A to Z Appliance Service:

Thank you very much for the review


Jay





Response from A to Z Appliance Service:

thank you


Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Replaced freezer door, and diffuser, tested water dispenser, water is dispensing normally at this time, customer to observe dispensing."

Near Fairoaks Ct, Liberty Township, OH 45011
Jeremy F.

Jeremy F.

OVEN KITCHENAID KSGG700ESS0 "Replaced blower, ran through test, unit is heating normally, no error codes, all operations normal, checks ok."

Near Fox Trot Ct, Liberty Township, OH 45044
Jeremy F.

Jeremy F.

OVEN KITCHENAID KSGG700ESS0 "Found wire was causing fan to not b able to turn, removed wire, heated unit to 350, unit preheated to 350 no error codes,checks ok, customer had policy adjust number from kitchenaid for part cost KJTJY00DP1."

Near Fox Trot Ct, Liberty Township, OH 45044
Jeremy F.

Jeremy F.

COOKTOP WHIRLPOOL WFE505W0HS1 "Checked incoming power, unit is getting 240, checked power at terminal block, found wire from main wire harness has shorted causing it to melt at the terminal block causing no power to cooktop, needs wire harness, and terminal block replaced.; ordrng 1 W11134842 (harns-wire) and 1 WPW10245259 (block-term)"

Near Ascot Glen Ct, Liberty Township, OH 45044
Jeremy F.

Jeremy F.

DOUBLE OVEN KITCHENAID KODE300ESS04 "Checked incoming power, ran unit through bake cycle, unit did not heat, checked element, checked control, checked UI, found UI not communicating with control, found control not sending power to element causing element to fail, needs element, control, and UI replaced.; ordrng 1 W11087457 (console) and 1 W11179310 (cntrl-elec) and 1 WPW10546517 (elmnt-bake)"

Near Stallion Court, Liberty Township, OH 45011
Anthony S.

Anthony S.

DISHWASHER KITCHENAID WDT750SAHV0 "Customer complaint of unit not starting cycle. Confirmed complaint, model and serial numbers. Found interior spray arm manifold not installed properly at rear of unit causing upper rack to not slide in fully. Installed water manifold properly. Ran test cycle. All ok at this time."

Near Lurmer Dr, Liberty Township, OH 45011
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced led power board, all led lights now functioning, all checks ok."

Near Rollingsfjord Dr, Liberty Township, OH 45011
Anthony S.

Anthony S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer complaint of unit not making ice. Confirmed complaint, model and serial numbers. Found excessive ice build up on ice maker and mold. Replaced ice maker and harness. Cycled and filled with water. All ok at this time. Customer to observe. ; used 1 W10882923 (ICEMAKER) from stock"

Near Coventry Ct, Liberty Township, OH 45011
Mark B.

Mark B.

DISHWASHER KITCHENAID KDTE234GPS0 "Replaced outer door, door is now sealing, tested unit, unit is running as normal, all checks ok."

Near Oleander Ct, Liberty Township, OH 45044
Mark B.

Mark B.

"M/W OTR, PURCHA" KITCHENAID KMHS120ESS2 "Replaced control board and led board, unit is now as bright as normal, all checks ok."

Near Coach Light Cir, Liberty Township, OH 45011
Mark B.

Mark B.

DRYER MAYTAG MED5500FW0 "Customer complaint of unit taking too long to dry, and shutting off quickly when sent through second dry cycle. Checked error codes, no errors, tested unit, unit is heating normally, tested moisture sensor, sensor needs replaced, also needs outlet thermistor; ordrng 2 WP3387223 (electrode)s and 1 WP8577274 (thermistor)"

Near Churchill Ct, Liberty Township, OH 45011
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Replaced door and seal, door now sealing correctly, all checks ok.; pckd up 1 WPW10830274 (GASKET DOOR)"

Near Imperial Dr, Liberty Township, OH 45011
Anthony S.

Anthony S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Customer complaint of items freezing in refrigerator section. Confirmed complaint, model and serial numbers. WP TechLine recommended replacing RC and FC thermistor and main control. Needs parts for return visit. ; ordrng 2 W10316760 (thermistor)s and 1 W11043763 (CNTRL-ELEC )"

Near Oakview Ct, Liberty Township, OH 45011
Anthony S.

Anthony S.

BELLA KITCHENAID KRFC704FBS01 Replaced ice maker and water fill tube/heater. Power cycled unit. All ok at this time. Customer to observe.

Near Norvel Ln, Liberty Township, OH 45011
Anthony S.

Anthony S.

"M/W OTR, PURCHA" KITCHENAID KMHS120ESS7 "Replaced main control, light socket, and bulb. All ok at this time."

Near Charleston Woods Dr, Liberty Township, OH 45044
Anthony S.

Anthony S.

"M/W OTR, PURCHA" KITCHENAID KMHS120ESS7 "Customer complaint of light bulb staying illuminated after bulb blown and replaced. Found 120 VAC being supplied to light socket at all times and selection of light on user interface. Needs new control, socket, and bulb for return visit. ; ordrng 1 8206232A (lamp 40 watt) and 1 W10210871 (holder,lamp) and 1 W11182110 (CNTRL-ELEC )"

Near Charleston Woods Dr, Liberty Township, OH 45044
Anthony S.

Anthony S.

BTM FRENCH DOOR- MAYTAG MFI2570FEZ01 "Customer complaint of unit not dispensing ice. Confirmed complaint, model and serial numbers. Found door switch not getting depressed fully by door. Adjusted door and switch. Ice maker dispensing properly. All ok at this time. Customer to observe."

Near Victory Garden Ln, Liberty Township, OH 45044
Mark B.

Mark B.

"M/W OTR, PURCHA" KITCHENAID KMHS120ESS2 "Found control panel brightness weak, checked connections to control board, all connections secure, needs new control panel, part covered by warranty. ordrng 1 W10719416 (panl-cntrl)"

Near Coach Light Cir, Liberty Township, OH 45011
Mark B.

Mark B.

MICROWAVE WHIRLPOOL WOC54EC0AS04 "Replaced wire harness and interlock switches, tested unit, microwave is heating correctly, oven is heating as well, no error codes, all checks ok."

Near Liberty Township, OH
Anthony S.

Anthony S.

WASHER MAYTAG MVWB765FC3 "Customer complaint of unit not starting cycle. Confirmed complaint, model and serial numbers. Stored error code for long fill. Water inlet valve solenoid getting proper voltage from control but not opening to let water in. Replaced water inlet valve assembly. Ran test cycle. All ok at this time. ; used 1 W11165546 (VALVE) from stock"

Near Glenn Moor Dr, Liberty Township, OH 45011
Anthony S.

Anthony S.

MICROWAVE KITCHENAID KMBP100EBS01 Replaced humidity sensor. All ok at this time. Customer to observe.

Near Windham Ct, Liberty Township, OH 45044
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Checked unit, dual valve making loud chunk noise while dispensing water, needs replaced, compressor is making loud screeching sound while fully running, called whirlpool techline, techline advised to replace compressor and to keep freezer set to 2 degrees, and fridge to 38 degrees to see if it helps with reservoir freezer get issue. File number: 7724358460; ordrng 1 W10780378 (compressor) and 1 WPW10341320 (valve-inlt)"

Near Fairoaks Ct, Liberty Township, OH 45011
Anthony S.

Anthony S.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 Replaced aurora LED module. All ok at this time.

Near Cincinnati Dayton Rd, Liberty Township, OH 45044
Anthony S.

Anthony S.

MICROWAVE KITCHENAID KMBP100EBS01 "Customer complaint of sensor cooking mode not working properly. Confirmed complaint, model, and serial numbers. Getting F4 E4 humidity sensor fault code. Checked resistance of humidity sensor, all circuits found open, outside operating specifications. Needs new humidity sensor for return visit.; ordrng 1 W10460457 (sensor)"

Near Windham Ct, Liberty Township, OH 45044
Joel L.

Joel L.

BTM FRENCH DOOR- KITCHENAID KRFC400ESS00 Getting frost pattern and freezer is at 0°. Unit is making ice and ice bucket is around 20°. Airflow from fan is good. Fresh food section is sitting around 60°. Single evaporator. Customer complaint is that temperature is intermittent and inconsistent. Will cool sometimes and then not cool properly other times. Customer Has already worked out purchase of new unit with custom distributors.

Near Cherry Laurel Dr, Liberty Township, OH 45044
Anthony S.

Anthony S.

RANGE JENNAIR JES9900BAS See ExtWrn dispatch #: 295298/Heyser

Near Vailsgate Ct, Liberty Township, OH 45011
Anthony S.

Anthony S.

RANGE JENNAIR JES9900BAS "Customer complaint of unit not starting bake cycles. Confirmed complaint, model and serial numbers. Found switch membrane, 7403P966-60, and main control, WP8507P234-60, not operating to design specifications. Switch membrane, 7403P966-60, NLA. Customer already on phone with AIG ExtWrn. Ticket already submitted for alternate resolution due to parts availability concerns. Need to submit for service call."

Near Vailsgate Ct, Liberty Township, OH 45011
Anthony S.

Anthony S.

AS there 3/15 FRI, 8:32 to 9:59, Customer complaint of ice maker leaking and creating sheets of ice. Confirmed complaint, model and serial numbers. Found ice maker mold corroded and leaking water through shaft bushings. Replaced ice maker. Cycled and filled with water. All ok at this time. Customer to observe. ; Job Cmpltd

Near Cross Creek Ct, Liberty Township, OH 45011
Jeremy F.

Jeremy F.

MICROWAVE WHIRLPOOL WOC54EC0AS04 "Replaced control, found unit clicking when door is opened, checked door switches, unit says close door when door is closed, needs new interlock switch.; ordrng 1 W11033422 (interlock)"

Near Liberty Township, OH
Mark B.

Mark B.

MICROWAVE WHIRLPOOL WOC54EC0AS04 "Tested unit, found microwave section not responding to inputs, tested controls, main control is testing fine, needs new microwave control board.; ordrng 1 WPW10586836 (cntrl-elec)"

Near Liberty Township, OH
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Tested unit, found ice maker in off position, when manually starting ice maker cycles correctly, calls for right amount of water, all checks are ok. valve is testing fine, tech line file number,7724253902"

Near Country View Dr, Liberty Township, OH 45011
Anthony S.

Anthony S.

LAUNDRY MAYTAG MVWB765FW3 "Customer complaint of unit leaking water onto floor during cycle. Confirmed complaint, model and serial numbers. Found water supply housing leaking. Picked up and replaced housing. Filled tub twice, no leaks. Calibrated unit, ran test cycle. All ok at this time."

Near Sunset Ridge Ln, Liberty Township, OH 45011
Anthony S.

Anthony S.

LAUNDRY MAYTAG MVWB765FW3 "Customer complaint of unit leaking water onto floor during cycle. Confirmed complaint, model and serial numbers. Found water supply housing leaking. Picked up and replaced housing. Filled tub twice, no leaks. Calibrated unit, ran test cycle. All ok at this time."

Near Sunset Ridge Ln, Liberty Township, OH 45011
Mark B.

Mark B.

LAUNDRY MAYTAG MVWB765FW3 "Replaced gearcase, recalibrated unit, tested unit, no leaks, all checks ok."

Near Sunset Ridge Ln, Liberty Township, OH 45011
Anthony S.

Anthony S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Customer complaint of unit not making ice. Confirmed complaint, model and serial numbers. Ice maker getting proper voltage. Cycled and water did not filling. Found water supply valve turned off. Turned on water supply valve. Cycled and filled icemaker maker. All ok at this time. Customer to observe."

Near Country View Dr, Liberty Township, OH 45011
Anthony S.

Anthony S.

DISHWASHER MAYTAG MDB8969SDM3 Replaced control panel. Ran test cycle. All ok at this time.

Near Poets Way, Liberty Township, OH 45011
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRB329DMBM00 "Took temps of fridge and freezer, tested fan operation and airflow. Freezer is 0Fridge is 39All checks are good at this time. Cus to observe"

Near Princeton Rd, Liberty Township, OH 45044
Mark B.

Mark B.

LAUNDRY WHIRLPOOL MVWB865GW0 "Replaced drain hose clamp, hose is now secure, all checks ok."

Near Coach House Way, Liberty Township, OH 45011
Mark B.

Mark B.

LAUNDRY MAYTAG MVWB765FW3 "Unable to remove bolt from agitator/washplate, needs to be set as 2 man job, rescheduling.; schdld next appmnt for 2/20 WED !"

Near Sunset Ridge Ln, Liberty Township, OH 45011
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replaced freezer valve, no leaks, all checks ok."

Near Nature Tr, Liberty Township, OH 45011