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Local Reviews
for Lebanon, OH

Rated 4.6 out of 5 stars based on 32 customer reviews

Map of Lebanon, OH

Great Service




After dealing with the place of purchase of the range being serviced, it wasn’t pleasant to deal with professional service and kindness.


Map of Lebanon, OH

Great service!





Map of Lebanon, OH

Excellent




Came early called ahead excellent


Response from A to Z Appliance Service:

Great. Glad we could get their ahead of your scheduled time slot


Map of Lebanon, OH

great service




he made it to the house right on time and got the job done fast and it works great


Map of Lebanon, OH

Service




Joel came to the house to diagnose the issue with my stove and was very helpful in explaining what he found. He was knowledgeable about the products and took time to answer all my questions.


Map of Lebanon, OH

Excellent Service




Service person was on time and knew washers. Solved the issue and we are happy. I will contact A-Z for other applince repairs.


Map of Lebanon, OH

Microwave Repair




I was not able to meet him in person, but it was that he reached out a day early to come out and get this fixed. He was also fast and efficient and new exactly what the problem was. Well done.


Map of Lebanon, OH

Washer Problems




Finally showed up on the 4th appointment. Did not address issue at all. Swapped out random part that was not faulty and left.


Map of Lebanon, OH

Quick and Extremely Helpful





Map of Lebanon, OH

Top Notch Service




Joel was very professional and went above and beyond to work around my schedule to repair my washer!


Response from A to Z Appliance Service:

Thank you very much for the review


Great exy





Response from A to Z Appliance Service:

Thank you


Very professional




Was able to come to my home to look at my washer the same day I called Whirlpool. Repairman was on time and very helpful! Great service!


Response from A to Z Appliance Service:

Thank you very much.


Excellent service




Had to change appointment for earlier day. 👍. Tech was knowledgeable and kept in contact about the time he was going to be in.


Response from A to Z Appliance Service:

Thank you very much


Great Service




Joel was great to work with, knowledgeable and professional. Highly recommend him to future clients.


Response from A to Z Appliance Service:

Thank you. Our techs appreciate reviews from their customers. Thank you.


Great Service





Response from A to Z Appliance Service:

Thank you for the 5 star review


Very professional





Response from A to Z Appliance Service:

Thank you


Dryer Repair




Jeremy from A to Z appliance was very prompt and knowledgeable. He quickly repaired the problem with the dryer and also recommended we replace the breaker which ended up being part of the problem.


Great service




Very nice technician


Response from A to Z Appliance Service:

Thank you.


Great service




He was outstanding; knowledgeable and reasonable. I appreciated his insights and suggestions


Response from A to Z Appliance Service:

Thank you for this review


Freezer Repair





Response from A to Z Appliance Service:

Thank you for the 5 star rating


Great service!




Very courteous and got the washer fixed quickly! Excellent repairman and service!


Response from A to Z Appliance Service:

Thank you for this review


Great service and knowledge of product.





Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate it.


Kimberly




I couldn’t be more pleased with my experience today. He was so thoughtful and professional at all times! He was throughout the time spent in my home! Taking time to explain in depth each step taken to both myself and my Mother. I was concerned that I would not be able to remember details to explain what had been done to my landlord . Joel was kind enough to speak to him by phone. What an asset to your company he is!


Response from A to Z Appliance Service:

Thank you very much for taking the time to leave this review. We really appreciate it.


Excellent service every time




A to Z has serviced a total of three different appliances for our family and have done an excellent job each time. We’ve never had to call them back.


Response from A to Z Appliance Service:

Thank you very much for this review. We appreciate it.


Very dissapointing




Messy,condescending and uncaring. Put very little energy or effort. Appeared to be in a Hutu...dismissive


great service




can not rate pricing due to Whirlpool covered cost since this was a repeat issue with the drain being iced over


Response from A to Z Appliance Service:

Thank you for the review. We appreciate it


One Year old Stove ...repair ..




Thank you


Response from A to Z Appliance Service:

Thank you for the review and using A to Z Appliance Service


Dishwasher Issue Remains -- Problem Not Fixed




Although Anthony was a good communicator and appeared committed to help, the issue with my dishwasher has not been resolved. I am concerned that replacing the drain pump may have not been he issue and may have been done unnecessarily. It would appear that the dishwasher may not have been tested (i.e., a short wash run, perhaps) after the new pump had been installed to verify that the problem was fixed.


Response from A to Z Appliance Service:

Thank you for reaching out. Anthony is typically very diligent in making sure the unit is running properly when he completes a job. We do apologize that you are still having an issue and one of our reps will be contacting you shortly so that we can schedule a return visit to get you taken care of.


Joel L.

Joel L.

OVEN KITCHENAID KSDB900ESS2 Swapped over oven top/cover panel. No damage or chips to enamel. Install went well. All operations are checking good

Near Reveres Run, Lebanon, OH 45036
Joel L.

Joel L.

SXS 25' MFD WHIRLPOOL WRS315SDHZ01 Icemaker was turned off. Turned on and tested operation. All checks are good.

Near E Pekin Rd, Lebanon, OH 45036
Joel L.

Joel L.

OVEN WHIRLPOOL WFE540H0ES2 Checked wiring at house. Unit is properly wired at terminal block. Check for proper voltage. Check connections I control. All connections are properly seated. Removed and re-connected receded wires to unit. Check for proper operation. Unit is functioning properly all checks on unit are good. Customer to observe

Near Lebanon, OH 45036
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Unit is missing auger shaft for motor. Will need one installed for repair, ; ordrng 1 WPW10347114 (AUGER SHAFT. )"

Near Mound St, Lebanon, OH 45036
Joel L.

Joel L.

DISHWASHER KITCHENAID KDTM404ESS3 Panel Has stain on it and customer is wanting to replace. They are aware that it is outside the cosmetic warranty. Rescheduling for install; ordrng 1 W10900374 (PANEL )

Near Spring Blossom Dr, Lebanon, OH 45036
Joel L.

Joel L.

ALPHA - CLYDE MAYTAG MHW4200BW1 "Removed and cleaned out dispenser and door seal. Ran unit through cycle, all checks are good. Unit is draining well. Recommended cu to use affresh cleaning tablets. ; used 1 W10135699 ("

Near Orchard Run Dr, Lebanon, OH 45036
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRF767SDEM "Unit had bad defrost thermostat. Removed and replaced thermostat. Defrosted unit and tested operation after repair, all checks are good. ; used 1 WP4387503 (DEF. THERMOSTAT) from stock"

Near Meadowsweet Dr, Lebanon, OH 45036
Joel L.

Joel L.

SXS 25' MFD WHIRLPOOL WRS315SDHZ01 "Installed complete icebin, removed frost build up. All checks are good now, unit is dispensing now,"

Near E Pekin Rd, Lebanon, OH 45036
Joel L.

Joel L.

LAUNDRY MAYTAG MVWB765FC3 Unit had bad fill valve. No letting cold water in. Replaced valve assembly. Leak checked . All checks good; used 1 W11165546 (VALVE) from stock

Near Summerwood Dr, Lebanon, OH 45036
Joel L.

Joel L.

/ WHIRLPOOL WFW95HEDC0 Ran unit through Diagnostics. Found communication errors between the MCU and the CCU. Checked connections to pressure switch and drain pump. Unit filled and drained multiple times without any pressure issues. Customer to observe

Near Triple Creek Ct, Lebanon, OH 45036
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL KFC022EVBL5 Temp for fridge was at 33. Water resivoir was frozen at back. Filter getting good pressure. Both water dispenser and icemaker where not getting water. Reset temps to proper setting. Cus to pbserve for the next 24 hours. Will need WPW10420083 94.38 if they call back with same issue after 24 hours.

Near Pond View Ct, Lebanon, OH 45036
Joel L.

Joel L.

SXS 25' MFD WHIRLPOOL WRS315SDHZ01 "Ice container complete needed for repair, rescheduling for install ; ordrng 1 WPW10558423 (ICE BUCKET COMPLETE )"

Near E Pekin Rd, Lebanon, OH 45036
Joel L.

Joel L.

MICROWAVE WHIRLPOOL WMH53520CH0 "Unit had bad door switch, replaced and tested unit, all operations are good now. Cus to observe; used 1 W10727360 (SWITCH) from stock"

Near Sunflower Ct, Lebanon, OH 45036
Jeremy F.

Jeremy F.

REFRIGERATOR GE ZIC360NMARH "Replaced ice maker, ice maker is calling for water, and cycling, no leaks at this time, checks ok."

Near Manistique Lakes Dr, Lebanon, OH 45036
Joel L.

Joel L.

OVEN KITCHENAID KSDB900ESS2 Bottom oven has chipped in and mammal and coding is flaking. New parts that was sent out was damaged in the box. Rescheduling in ordering parts again for repair; ordrng 1 W10777210

Near Reveres Run, Lebanon, OH 45036
Joel L.

Joel L.

DRYER WHIRLPOOL WED4815EW1 Felt inside drum was coming out. adjusted door gasket. Operation of unit is normal. Customer called manufacturer for further resolution. All other operations on units are testing normal

Near Bone Rd, Lebanon, OH 45036
Joel L.

Joel L.

I-ENABLED DW MAYTAG MDB4949SHZ0 "Check valve was plugged and not allowing water to flow through to disposal. Leak checked after repair, all checks are good now. Unit is draining well."

Near Derby Ct, Lebanon, OH 45036
Joel L.

Joel L.

SXS 25' MFD WHIRLPOOL WRS315SDHZ01 "Replaced icemaker, tested auger. Operations are normal now. Ice chute was clogged, cus was unable to clear due to physical limitations. Recommended to use more cubed ice to prevent build if of crushed chips in Shute, cus to observe."

Near E Pekin Rd, Lebanon, OH 45036
Joel L.

Joel L.

SXS 25' MFD AMANA ASD2575BRW Metaled both parts andctested operation of door. All checks are good now. Unit is functioning well.

Near Drexel Ave, Lebanon, OH 45036
Joel L.

Joel L.

RANGE KITCHENAID KFGD500EWH04 Checked both front left and back left burners for proper burner Alignment. Gas valves are operating properly and igniters were consistent. Secured harness at module with tie due to loose connection. All other functions are testing good at this time. No error codes on unit. Customer to observe; used 1 WP8567668 (WIRE TIE) from stock

Near Leather Leaf Ln, Lebanon, OH 45036
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Replaced control and user interface. All operations are good now, cus to observe."

Near Thistle Ln, Lebanon, OH 45036
Jeremy F.

Jeremy F.

REFRIGERATOR GE ZIC360NMARH "Found ice maker not cycling, and calling for water too often, needs ice maker replaced.; ordrng 1 WR30X10093 (icemaker asm)"

Near Manistique Lakes Dr, Lebanon, OH 45036
Joel L.

Joel L.

XXL FRENCH DOOR KITCHENAID KRFF507ESS01 "Auth- kjhs400ap1 auth for parts. Unit had bad THERMISTER, defrosted and replaced THERMISTER. All operations are good now ,; used 1 WPW10383615 (THERMISTOR) from stock"

Near Highlands Trail, Lebanon, OH 45036
Joel L.

Joel L.

REFRIG KIRKLAND KUBL204SB00 "Adjusted panel at back of fridge where fan was making contact. Reinstalled and tested operation, all checks are good at this time."

Near Highlands Trail, Lebanon, OH 45036
Anthony S.

Anthony S.

LAUNDRY MAYTAG MVWB865GW0 "Replaced drive assembly, clutch, stator, and rotor. Calibrated unit, ran test cycle. All ok at this time."

Near Gallaher Rd, Lebanon, OH 45036
Joel L.

Joel L.

SXS 25' MFD AMANA ASD2575BRW "Door has ground down the cams. Will need replaced. Rescheduling for install, ; ordrng 1 W11049959 (HINGE ) and 1 WP2182179 (DOOR CLOSER. )"

Near Drexel Ave, Lebanon, OH 45036
Joel L.

Joel L.

SXS 25' MFD WHIRLPOOL WRS315SDHZ01 Installed all parts and tested unit. Unit is testing good. All checks are good

Near E Pekin Rd, Lebanon, OH 45036
Joel L.

Joel L.

ICEMAKER WHIRLPOOL WRS588FIHV00 "PRQ1510652 auth for repair, Replaced door for freezer side, installed all harnesses and water lines, all checks are good now,"

Near Carson Dr, Lebanon, OH 45036
Joel L.

Joel L.

MICROWAVE JENN-AIR JMW3430DS02 "Installed control panel and electronic control, tested unit after install. All checks are good now, cus to observe. Reprogrammed unit."

Near Bluestem Dr, Lebanon, OH 45036
Joel L.

Joel L.

SXS 25' MFD WHIRLPOOL WRS315SDHZ01 Unit has stripped auger motor. Auger is stripped and broken. Will need replaced for install. ; ordrng 1 4388736 (DRUM) and 1 W10749708 (COUPLING ) and 1 WPW10295082 (AUGER )

Near E Pekin Rd, Lebanon, OH 45036
Daniel  L.

Daniel L.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 "Auth-Prq1550814Installed new RC evap,recharged unit, checked frost pattern, all checks ok"

Near Greentree Rd, Lebanon, OH 45036
Anthony S.

Anthony S.

WASHER MAYTAG MVWB865GW0 "Customer complaint of unit not completing cycle. Confirmed complaint, model and serial numbers. Stored error code for shifter failure. Found shifter and clutch grinding and creating excessive noise and metal shavings. Needs drive assembly, clutch, rotor, and stator for return visit. ; ordrng 1 W10754448 (CLUTCH ) and 1 W10811956 (drum assy) and 1 W10915700 (stator) and 1 W10915701 (rotor)"

Near Gallaher Rd, Lebanon, OH 45036
Joel L.

Joel L.

WASHER WHIRLPOOL MVWB835DW3 "Unit was leaking from valve. Replaced and tested unit, all checks are good now . No leaks, unit is filling well. ; used 1 W11165546 (VALVE) from stock"

Near Blair Dr, Lebanon, OH 45036
Joel L.

Joel L.

OVEN WHIRLPOOL WOD51EC0AS05 Installed control panel. Tested unit in preheat. All checks are good. Unit is testing well.

Near Normandy Court, Lebanon, OH 45036
Joel L.

Joel L.

WASHER MAYTAG MVWB765FW2 Unit had f9-e9 error code. Also had f0-e3 error. Recalibrated unit and made sure proper water pressure was going into unit and unit was filling properly. Recommended cus to use bedding cycle on large loads and for towels. Also to use deep fill on all other cycles. Tested good after recalibration. Cus to observe.

Near Lebanon, OH 45036
Joel L.

Joel L.

MICROWAVE JENN-AIR JMW3430DS02 Unit has a communication error on the MCU and the ACU or UI. Connections are good. Internal error with controls. Will need replaced for repair. Rescheduling for install.; ordrng 1 W10821712 (APPLIANCE MANAGER ) and 1 W11236885 (CONSOLE )

Near Bluestem Dr, Lebanon, OH 45036
Joel L.

Joel L.

LAUNDRY WHIRLPOOL WFW75HEFW0 Ran unit through drain and spin cycle and tested for proper drain pump operation. No error codes in diagnostics. Ran through auto test cycle. Ran through spin cycle with clothes and unit counted down properly and spun out. No obstruction or build up and drain pump area. All checks are good

Near Keever St, Lebanon, OH 45036
Joel L.

Joel L.

RANGE WHIRLPOOL WFE525S0HV1 Replaced door. All operations are good. Unit is testing good. Operations are normal.

Near Hunting Hawk Dr, Lebanon, OH 45036
Joel L.

Joel L.

MICROWAVE WHIRLPOOL WMH53520CS6 "Installed primary interlock door switch due to. Open close door error. Tested unit operation after install, unit is heating. All checks are good. WJ5HXJ5EPL1 auth ; used 1 W10727360 (SWITCH) from stock"

Near Golden Fox Trail, Lebanon, OH 45036
Joel L.

Joel L.

LAUNDRY MAYTAG MVWB865GW0 "Ran unit through diagnostics and checked for proper incoming water pressure. Unit is filling and agitating, Washing, draining, spinning properly at this time. Recalibrated unit and recommended customer to use bedding cycle or water fill some more water during cycles. Customer to observe"

Near OH-48, Lebanon, OH 45036