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Local Reviews
for Lebanon, OH

A to Z Appliance Service Rated 4.8 out of 5 stars based on 69 customer reviews

Map of Lebanon, OH

Stu




Review of A to Z Appliance Service

I couldn’t be more pleased with the quality of service that Joel provided.He did a terrific job. He was very cordial and extremely professional. Thank you very much.


Response from A to Z Appliance Service:

Thank you so much!


Map of Lebanon, OH

Sharry




Review of A to Z Appliance Service

Joel was extremely cordial and professional.


Response from A to Z Appliance Service:

Thank you so much!


Map of Lebanon, OH

Great Service




Review of A to Z Appliance Service

Very professional, knew his products and how they work. Up to date on Government regulations. Very patient with our questions.


Map of Lebanon, OH

Maytag washer




Review of A to Z Appliance Service

On time service, fixed the problem, no issues.


Map of Lebanon, OH

Dave




Review of A to Z Appliance Service

D


Response from A to Z Appliance Service:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Map of Lebanon, OH

Great




Review of A to Z Appliance Service

We have had him before at our home ask whenever we call to have him again very nice gentleman and informative


Response from A to Z Appliance Service:

Thank you for writing a review! Joel is a vital part of our team!


Map of Lebanon, OH

Excellent service!!




Review of A to Z Appliance Service

Arrived on time, diagnosed issue quickly, was very knowledgeable about the appliances


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Lebanon, OH

called days before day assigned




Review of A to Z Appliance Service

I was very impressed with his through examination of my dryer. He explained the problem and advised me of how to handle it.


Response from A to Z Appliance Service:

Thanks for writing a review!


Map of Lebanon, OH

was not repaired




Review of A to Z Appliance Service

all joel did was unplug unit and rebooted will not repair what ever the problem is and cost us a service call


Map of Lebanon, OH

Prompt service




Review of A to Z Appliance Service

Anytime one has to spend money they don't have, especially around Christmas, it is not pleasant. Our cost by the time we add the initial visit plus the cost of the part at which time nothing was done to fix the problem comes to about $350. My wife told me the last charge was for labor. When you consider that I work very hard for $10 an hour, the cost of labor seems exorbitant. I will have to work over 40 hours to pay off what the repair cost me. You wanted my opinion so I thought I would put that in perspective for you. Maybe I'll feel better once I see the breakdown on actual cost of service call, part and time it took for repair; so far all I have seen is the charge my wife put on the credit card.


Great Service




Review of A to Z Appliance Service

Staff is very helpful and polite


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Harlan B




Review of A to Z Appliance Service

Service was exceptional. Right on time, technician was knowledgeable, professional, polite, just everything you could ask for but don’t always get. I would highly recommend A to Z to anyone.


Response from A to Z Appliance Service:

Thank you for writing a review! We truly appreciate your feedback and are glad to hear the service provided met your expectations.


the tech was professional, on time, friendly and helpful




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service




Review of A to Z Appliance Service

Very satisfied !!


Response from A to Z Appliance Service:

Thank you for writing a review!


Professionalism




Review of A to Z Appliance Service

Very knowledgeable, professional, and efficient.


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks for writing a review!


positive experience




Review of A to Z Appliance Service

Mr. Joel Lacey was polite and professional; knowledgeable.


Response from A to Z Appliance Service:

Thank you for writing a review for us!


Great Service! Very knowledgeable and courteous!!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review! Joel is a very important part of our team.


Great service




Review of A to Z Appliance Service

Joel was terrific! He was very knowledgeable and efficient,as well as friendly and polite. In a good mood even though he’d had a bad start to his day! And the refrigerator is once again making ice like a champion! Thank you Joel and A-Z!


Response from A to Z Appliance Service:

Thank you for writing a review for us! Joel is an important part of our team and strives to do every job efficiently and thoroughly. We are glad to hear your experience was a positive one.


Great




Review of A to Z Appliance Service

Joel is s good representative of your company. He was courteous and knowledgeable in repairung the problem efficiently.


Response from A to Z Appliance Service:

Thank you for writing a review. We are glad to hear that your experience was a positive one. Joel is an important part of our team who strives to do each job efficiently and thoroughly.


Great service




Review of A to Z Appliance Service

The plumber was very nice, worked quickly and did not leave any mess.


Response from A to Z Appliance Service:

Thank you for writing us a review. We are glad to hear that your service exceeded your expectations.


Great!




Review of A to Z Appliance Service

Tech very knowledgeable


Response from A to Z Appliance Service:

Thank you


Found the problem and fixed it




Review of A to Z Appliance Service

Did a great job finding the source of a leak in our dishwasher - it was a manufacturing fault in how insulation had been installed at the factory. Fixed it and it works fine now, no leads.


Response from A to Z Appliance Service:

Thank you for your review. We aim to please each customer and solve each issue in a timely manner.


Great service, very prompt.




Review of A to Z Appliance Service

Great service, very prompt.


Efficient and friendly




Review of A to Z Appliance Service

He was friendly and provided information that help to understand the problem and what he was doing to complete the work


2 ratings for 2 separate appliances serviced. Was extremely pleased and would definitely recommend. Tech was polite and helpful




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate it.


Great service, on time




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate it.


Joel L.

Joel L.

LAUNDRY MAYTAG MVWB865GW0 "Auth - mrqt400nl2Unit had squeak or squeal from the tub seal on the transmission. Replaced gear case and transmission. Leak checked unit and ran through rinse cycle to confirm function of unit, all operations are good now"

Near Fox Hollow Dr, Lebanon, OH 45036
Joel L.

Joel L.

OVEN WHIRLPOOL KDRS467VSS00 "Unit had loose screw on door, and will also need orifice holder replaced for the repair. Rescheduling for part. ; ordrng 1 WPW10160187 (OFFICE HOLDER 38.44)"

Near McBurney Dr, Lebanon, OH 45036
Joel L.

Joel L.

REFRIGERATOR AMANA AFI2539ERM00 "Found freezer door didn’t shut properly. Defrosted and checks seal. All operations are good now, door is testing good. Seal is good. All operations are good now. Light is working well. Cus to observe."

Near Leather Leaf Ln, Lebanon, OH 45036
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Unit have shorted LED module in freezer. Replaced module from stock. All LEDs are working now unit is cooling. I also tightened door handle and confirm proper operation from dispenser. All tests and checks are good; used 1 W10695459 (MODULE) from stock

Near Affirmed Ct, Lebanon, OH 45036
Jake S.

Jake S.

OVEN KITCHENAID KOCE500ESS08 "Replaced control and confirmed bulbs are good and junction box is wired correctly, unit checks ok."

Near Spring Meadow Dr, Lebanon, OH 45036
Joel L.

Joel L.

WASHER MAYTAG MVWB880BW0 "Replaced barrings and drive shaft, leak checked unit after repair and tested in drain and spin cycle, all sounds and operations are testing good. Cus to observe. ; dspstn on spec-tagged invntry: 1 W10435302 BEARING KIT"

Near OH-350, Lebanon, OH 45036
Jake S.

Jake S.

"M/W OTR, PURCHA" KITCHENAID KMHC319ESS4 "Replaced door interlock switches and tested unit, checks ok."

Near Spring Meadow Dr, Lebanon, OH 45036
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replace suction line with check valve inside of it you not working properly

Near Noah's Run, Lebanon, OH 45036
Joel L.

Joel L.

KITCHEN WHIRLPOOL WDT970SAHZ0 "Ran unit through diagnostics and confirmed proper filling, washing, draining, heating. No error codes on unit at this time ran unit through system recalibration. Drain hose is hooked up properly and draining well. Recommended customer to use a fresh cleaning tablets for proper performance and function of unit. Customer to observe; used 1 W10282479 (AFFRESH) from stock"

Near Normandy Ct, Lebanon, OH 45036
Joel L.

Joel L.

MICROWAVE WHIRLPOOL WOC54EC0HS03 "Unit Is not heating, runs for few seconds then had mag heating error. Will need mag, inverter, and micro control for the repair. Rescheduling for install. ; ordrng 1 W11325603 (CONTROL MICROWAVE ) and 1 W11325604 (INVERTER ) and 1 W11346197 (MAG )"

Near Normandy Ct, Lebanon, OH 45036
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Checked the refrigerator and called whirlpool they recommended replacing the section of suction line.; ordrng 1 WPW10626970 (Line)

Near Noah's Run, Lebanon, OH 45036
Joel L.

Joel L.

WASHER MAYTAG MVWB880BW0 "W10435302 barring kit, 115.51Labor 200.00Service call. 90.00Total - 433.97Unit has bad barrings, very loud in the spin cycle. Will need barring kit replaced for the repair"

Near OH-350, Lebanon, OH 45036
Joel L.

Joel L.

WINE COOLER // TWR325ESS "Replaced and hardwired new board into wine cooler. Tested operation. All fans and boards are working, unit powered up and is functioning now, cus to observe."

Near Ambleside Dr, Lebanon, OH 45036
Joel L.

Joel L.

WASHER MAYTAG MVWX655DW2 Customer had some leaking that took place after a cycle. I was concerned the washer possibly leaking from somewhere. Checked connections at back of unit also tested in multiple feeling washing cleaning cycles. No error codes at this time no leaking at this time. Leaking could’ve been caused from hose connecting to softener. Customer to observe. Customer will contact us if issue comes back. All checks are normal at this time

Near Heritage Trce, Lebanon, OH 45036
Jake S.

Jake S.

WASHER WHIRLPOOL WTW4855HW1 "Could not remove old gearcase from tub, needs tub and basket replaced.; ordrng 1 W10371566 (tub) and 1 W10528947 (drive hub kit) and 1 W11172199 (basket) and 1 WP8533953 (screw)"

Near Red Lion 5 Points Rd, Lebanon, OH 45036
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replace 3-way valve and you are bored 5.5 oz of R134a; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER UV

Near Noah's Run, Lebanon, OH 45036
Joel L.

Joel L.

RANGE WHIRLPOOL WFC310S0EB1 "Techline ref number 7728225434Replaced switch for burner on stove. Back right burner SWICTH had short on it like the front left previously, after repair instructed Cus on temp limiting sensors on the new coil ovens. Unit is functioning normally. Called partner temp."

Near Oakwood Ave, Lebanon, OH 45036
Joel L.

Joel L.

COOK TOP - ELECT KITCHENAID KECC607BBL01 "Ordering glass due to thermal crack. Replaced under parts warrenty, rescheduling for install ; ordrng 1 W10581108 (GLASS )"

Near E Concord Dr, Lebanon, OH 45036
Jake S.

Jake S.

OVEN WHIRLPOOL n/a "Found unit stuck locked during self clean. Started and cancelled new self clean and unit unlocked, checked components and found no issues, customer is satisfied and does not plan to self clean again, checks ok. Model and serial tag missing."

Near OH-48, Lebanon, OH 45036
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Auth- wras3radpl1Unit is making ice but control panel was not working, removed and checked harness at top of door hinge, also checked harness on user interface itself. All checks are good after installed UI. Dispensing water and ice. Cus to observe. W11265135 please set out this part if this issue happens to come back"

Near North Ln, Lebanon, OH 45036
Joel L.

Joel L.

RESIDENTIAL REFR WHIRLPOOL WRS571CIHZ01 "Ice maker is dead halfway into cycle, found broken wires at door hinge causing ice maker not to cycle, rescheduling for door, also ice maker module is cracked. Will need ice maker replaced aswell. Rescheduling for Auth, Cus is asking for replacement ; rqstng P&A on 1 LW11202405 (FREEZER DOOR ) and 1 W10873791 (ICE MAKER )"

Near Lebanon, OH 45036
Joel L.

Joel L.

"M/W OTR, PURCHA" UNKNOWN UMV1160CW6 Found Treyarch on control not shutting off properly due to short from lightbulb. Replaced and confirmed proper operation. Customer to replace lightbulb. All checks and tests are good. Customer to observe

Near Shaker Run Rd, Lebanon, OH 45036
Mark B.

Mark B.

OVEN WHIRLPOOL WOD51EC0HS01 "Complaint of upper oven working intermittently, checked error codes, found F6E4, unit needs control panel replaced, ordering to repair.; ordrng 1 W11297709 (console)"

Near Kaare Ct, Lebanon, OH 45036
Joel L.

Joel L.

REFRIGERATOR MAYTAG MRT118FFFH00 "Unit has sealed system leak, unit is running and compressor is running but not building frost on coils, amp draw on unit is under 1 amp. Running at 0.79. Unit has leak in sealed system. Cus calling whirlpool to decide on repair, W10843121 drier 36.91W10836706 evaporator 244.19Labor 499.99"

Near Algonquin Dr, Lebanon, OH 45036
Mark B.

Mark B.

OVEN WHIRLPOOL WOD51EC0HS01 "Complaint of upper oven not turning off correctly, checked for error codes, none found, tested upper oven, on rapid preheat unit heated to 350 in about 12 mins, attempted to turn upper oven off, bake did not turn off until I entered diagnostic mode, found new error code F6E4, unit needs new ACU boards, ordering to replace.; ordrng 1 W11261167 (cntrl-elec) and 1 W11261169 (cntrl-elec)"

Near Kaare Ct, Lebanon, OH 45036
Joel L.

Joel L.

WASHER MAYTAG MHW5630HW0 "Ran unit through diagnostics and check for any error codes on unit. No codes at this time. Unit is feeling, washing, draining and spinning properly drain hose is hooked up correctly. Getting good amount of water. Recommend customer to use a fresh cleaning tablets periodically for proper performance and function of unit. Customer to observe and to leave the door cracked as well as dispenser door; used 1 W10135699 (AFFRESH TABS) from stock"

Near Greentree Rd, Lebanon, OH 45036
Jake S.

Jake S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Replaced control and UI and tested unit, checks ok. Customer could not locate receipt, per PartnerTeam team added 60 days to goods issue date and advised this can be changed with receipt."

Near Old 122 Rd, Lebanon, OH 45036
Jake S.

Jake S.

MICROWAVE JENN-AIR JMW2430DS01 "Found keypad shorted error comes up ever time button is pressed, needs touch panel replaced.; rqstng P&A on 1 W10887855 (panl-cntrl)"

Near Magnolia Dr, Lebanon, OH 45036
Joel L.

Joel L.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Found dispenser not dropping tablet correctly and getting stuck behind door. Unit is filling in washing consistently though. Ran through multiple Fills and washes. Pump is running properly no issues there. Checked error codes and confirmed unit in diagnostics. Replaced parts. All checks are good customer to observe

Near Normandy Ct, Lebanon, OH 45036
Jake S.

Jake S.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Found unit freezing food in fridge section all over on a regular basis. Customer has unit set at 42, all components operating properly, diagnosed bad control and UI.; ordrng 1 W11043763 (cntrl-elec) and 1 W11284720 (panel-ui)"

Near Old 122 Rd, Lebanon, OH 45036
Joel L.

Joel L.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Ran unit through diagnostics and confirmed no errors. Unit is filling, washing, draining, and heating, cus is using correct detergent. Time of operation is around 3-4 hours on a full cycle, this is normal. Cus recommended to use affresh cleaning tablets for proper maintenance and operation of unit, ; used 1 W10282479 (AFFRESH) from stock"

Near Tollgate Ct, Lebanon, OH 45036
Joel L.

Joel L.

LAUNDRY WHIRLPOOL MVW6230HW0 "Unit had loose PULLY, pully was rubbing into cover under unit making noise during operation. Reinstalled nut and tightened down. Ran unit through rinse cycle after repair, all sounds are normal now. Cus to observe."

Near Columbine Dr, Lebanon, OH 45036
Jake S.

Jake S.

OVEN WHIRLPOOL WFE505W0HW1 "Found main control damaged due to short at terminal block, needs control along with power cord and main harness. Maintenance service approved cost of power cord.; ordrng 1 W11432194 (HARNESS)"

Near Cardinal Ct, Lebanon, OH 45036
Jake S.

Jake S.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Replaced door latch and tested unit, checks ok."

Near Drake Rd, Lebanon, OH 45036
Jake S.

Jake S.

I-ENABLED DW MAYTAG MDB4949SHB0 "Replaced wash motor and tested unit, checks ok."

Near Double Eagle Ct, Lebanon, OH 45036
Joel L.

Joel L.

FRIDGE WHIRLPOOL WRS325SDHZ01 Unit was vibrating during cycle from condenser motor/evaporator vibration on frame. Use spacers and adjusted bracket to mitigate vibration noise during operation. Unit is cooling properly. Fans are operating correctly and unit is functioning as designed at this time. Customer to observe; used 1 WPW10221048 (SPACER) from stock

Near Little Creek Dr, Lebanon, OH 45036
Jake S.

Jake S.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Found unit stopping mid operation due to door switch losing connectivity. Leaned on door and unit started, adjusted striker and no change, needs door latch.; ordrng 1 WPW10653840 (door latch)"

Near Drake Rd, Lebanon, OH 45036
Joel L.

Joel L.

DISHWASHER WHIRLPOOL WDT750SAHZ0 Unit had odor coming from inside in between wash cycles. Recommended customer to use fresh cleaning tablets periodically for proper performance and function of unit. No error codes on unit at this time. Ran through recalibration cycle and confirmed proper operation and function. Customer to observe; used 1 W10282479 (AFFRESH) from stock

Near Kerns Dr, Lebanon, OH 45036
Jake S.

Jake S.

I-ENABLED DW MAYTAG MDB4949SHB0 "Found wash motor operating but buzzing loudly, needs replaced.; ordrng 1 WPW10591570 (pump&motor)"

Near Double Eagle Ct, Lebanon, OH 45036
Daniel  L.

Daniel L.

DRYER AMANA NED4655EW1 "Found unit has blown element and worn belt and idler, replaced parts, checked ok; (created new UIS, deleted prior attachment to UisID 89636), used 1 4392065 (), and 1 279838 () from stock"

Near Reveres Run, Lebanon, OH 45036