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Local Reviews
for Lebanon, OH

Rated 4.6 out of 5 stars based on 16 customer reviews

Map of Lebanon, OH

Dryer Repair




Jeremy from A to Z appliance was very prompt and knowledgeable. He quickly repaired the problem with the dryer and also recommended we replace the breaker which ended up being part of the problem.


Map of Lebanon, OH

Great service




Very nice technician


Response from A to Z Appliance Service:

Thank you.


Map of Lebanon, OH

Great service




He was outstanding; knowledgeable and reasonable. I appreciated his insights and suggestions


Response from A to Z Appliance Service:

Thank you for this review


Map of Lebanon, OH

Freezer Repair





Response from A to Z Appliance Service:

Thank you for the 5 star rating


Map of Lebanon, OH

Great service!




Very courteous and got the washer fixed quickly! Excellent repairman and service!


Response from A to Z Appliance Service:

Thank you for this review


Map of Lebanon, OH

Great service and knowledge of product.





Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate it.


Map of Lebanon, OH

Kimberly




I couldn’t be more pleased with my experience today. He was so thoughtful and professional at all times! He was throughout the time spent in my home! Taking time to explain in depth each step taken to both myself and my Mother. I was concerned that I would not be able to remember details to explain what had been done to my landlord . Joel was kind enough to speak to him by phone. What an asset to your company he is!


Response from A to Z Appliance Service:

Thank you very much for taking the time to leave this review. We really appreciate it.


Map of Lebanon, OH

Excellent service every time




A to Z has serviced a total of three different appliances for our family and have done an excellent job each time. We’ve never had to call them back.


Response from A to Z Appliance Service:

Thank you very much for this review. We appreciate it.


Map of Lebanon, OH

Very dissapointing




Messy,condescending and uncaring. Put very little energy or effort. Appeared to be in a Hutu...dismissive


Map of Lebanon, OH

great service




can not rate pricing due to Whirlpool covered cost since this was a repeat issue with the drain being iced over


Response from A to Z Appliance Service:

Thank you for the review. We appreciate it


One Year old Stove ...repair ..




Thank you


Response from A to Z Appliance Service:

Thank you for the review and using A to Z Appliance Service


Dishwasher Issue Remains -- Problem Not Fixed




Although Anthony was a good communicator and appeared committed to help, the issue with my dishwasher has not been resolved. I am concerned that replacing the drain pump may have not been he issue and may have been done unnecessarily. It would appear that the dishwasher may not have been tested (i.e., a short wash run, perhaps) after the new pump had been installed to verify that the problem was fixed.


Response from A to Z Appliance Service:

Thank you for reaching out. Anthony is typically very diligent in making sure the unit is running properly when he completes a job. We do apologize that you are still having an issue and one of our reps will be contacting you shortly so that we can schedule a return visit to get you taken care of.


Mark




The best experience with any type of maintenance I have ever had. Knowledgeable, courteous and expedient in his work.


Response from A to Z Appliance Service:

Thank you very much for this review


Amazing service!




Joel dealt with a frustrating situation with empathy and class. He is definitely the reason my family will use A to Z again and will recommend this business to friends and family. Professional and personable, a true gem!!


Response from A to Z Appliance Service:

Thank you for taking the time to leave a review


Maytag washer service




The technician was courteous and professional. The advice he gave me to try to resolve my issue with my washer proved to be effective.


Response from A to Z Appliance Service:

Thank you


Very Friendly, quick diagnosis and fix, great job!





Response from A to Z Appliance Service:

Thank you for taking the time to leave a review.


Joel L.

Joel L.

Whirlpool refrigerator WRX986SIHZ00 Install LED board. Removed refrigerator used Matt to protect floor. After replacing part all checks are good. Customer to observe; Job Cmpltd

Near Lebanon, OH 45036
Joel L.

Joel L.

Whirlpool microwave WMH53521HZ0 Microwave oven removal. Installed high side components due to short on mag. Unit is running well now. And heating properly. Cus to observe ; Job Cmpltd

Near Black Bear Dr, Lebanon, OH 45036
Joel L.

Joel L.

Kitchen Aid dishwasher KUDE60HXSS4 Unit had issue with drain pump. Removed and cleared. All checks are good. Unit is draining good now, ; Cllctd $173.82 CC Ref # 7638, Job Cmpltd

Near E Lower Springboro Rd, Lebanon, OH 45036
Jeremy F.

Jeremy F.

Whirlpool dryer MED7100DC0 Checked element, checked all wiring, checked incoming power, called tech line file #7723474057, and found out the customer has a weak breaker, customer to have breaker fixed, checks ok.; Job Cmpltd

Near Meadow View Ln, Lebanon, OH 45036
Joel L.

Joel L.

Kitchen Aid kitchen KICU509XBL Checked over unit and tested individual burners. And touch control functionality. Burners are working properly with cast-iron skillet. Recommended customer to use proper cookware and that unit will operate properly with the correct pan on the right size burners. All other checks are good. Customer to observe; Job Cmpltd

Near Golf Club Dr, Lebanon, OH 45036
Joel L.

Joel L.

Kitchen Aid dishwasher KDTE304GPS0 KH3O9H3APL1 installed led board. Replaced and tested. All leds are working. All checks are good. ; used 1 W10830288 from stock, Job Cmpltd

Near Aspen Ridge Dr, Lebanon, OH 45036
Joel L.

Joel L.

Roper washer RTW4516FW2 Ran through recalibration. Tested fill, drain, spin. All operations are good. Recommended customer to use a fresh cleaning tablets or odors and overall cleaning of unit; used 1 W10135699 (CLEANER ) from stock, Job Cmpltd

Near Tamarack Ct, Lebanon, OH 45036
Joel L.

Joel L.

Maytag dryer MGDB765FW0 W10606694A conversion kit was not installed when dryer was installed. This resulted in Black powder to transducer onto the drum. Walls, and internals of unit. Called techline. Was instructed to install kit and clean internals of unit. Cus does not want this repair done. Will call manufacture for further resolution. ; Job Cmpltd

Near Terrace Creek Ct, Lebanon, OH 45036
Joel L.

Joel L.

Whirlpool microwave WMH31017FS0 Replaced mag. Tested heating components. All operations are good. Unit is testing well. ; Job Cmpltd

Near Cherry Hill Ln, Lebanon, OH 45036
Joel L.

Joel L.

Whirlpool refrigerator WRF535SMBM00 10:10 to 11:10, WGQQXGQEPL1 auth for repair, installed DAMPNER assembly all sounds and checks are good. ; Job Cmpltd

Near Cherry Hill Ln, Lebanon, OH 45036
Joel L.

Joel L.

Whirlpool range WGE745C0FS00 Switch sent out was not correct part number. Will need rescheduled for correct switch. ; ordrng 1 WPW10312185, schdld next appmnt for 10/12 FRI

Near Mulberry Ct, Lebanon, OH 45036
Joel L.

Joel L.

Maytag laundry NVWX655DW0 Unit needs new wash plate. Old one is stripped out and not turning with shaft. Rescheduling for install ; ordrng 1 W10902814 (WASH PLATE ), schdld next appmnt for 10/11 THU

Near Crestview Ave, Lebanon, OH 45036
Joel L.

Joel L.

Jenn Air range JGCP436WP02 Two small CApasiters will also need replaced as part of an assembly with the spark module. ; ordrng 2 WPW10116108 (REIGNITER)s, schdld next appmnt for 10/12 FRI

Near Kingsview Dr, Lebanon, OH 45036
Joel L.

Joel L.

Whirlpool refrigerator WRF535SMBM00 WGQQXGQEPL1 auth for repair. Unit will need the DAMPNER assembly, rescheduling for install ; ordrng 1 WPW10594330, schdld next appmnt for 10/16 TUE 8-12

Near Cherry Hill Ln, Lebanon, OH 45036
Joel L.

Joel L.

Whirlpool refrigerator WRT318FZDW05 Customer not able to be home at scheduled appointment. Rescheduled for soonest availability; schdld next appmnt for 10/10 WED 12-4

Near E Ridge Dr, Lebanon, OH 45036
Anthony S.

Anthony S.

Kitchen Aid icemaker KUIX505ESS2 Customer complaint of unit not making ice. Confirmed complaint, model and serial numbers. Ran test cycle. Water level sensor reading full when water reservoir is not full. Needs water level sensor, W10908287, for return visit. ; ordrng 1 W10908287 (PUMP ), schdld next appmnt for 10/3 WED 12-5

Near Barton Ln, Lebanon, OH 45036
Joel L.

Joel L.

Kitchen Aid refrigerator KRSF505ESS00 KGMUT00DPL1 auth for repair. Replaced THERMISTER. Tested fans operation. All checks are good. Switched auto defrost on to 8 hour. Cus to observe ; used 1 W10383615 (THERMISTOR) from stock, Job Cmpltd

Near Ambleside Drive, Lebanon, OH 45036
Joel L.

Joel L.

Whirlpool washer WTW5800BW0 Found pully loose. Retightened and tested unit, all checks are good, sounds are normal. ; Cllctd $96.30 CC Ref # 0154, Job Cmpltd

Near Bluestem Dr, Lebanon, OH 45036
Joel L.

Joel L.

Found water line slipped out of holding sleeve, removed and reinstalled properly. Re crimped lock and tested unit is fill. All operations are good. No leaks. Unit was already pulled out by customer when arrived.; Job Cmpltd

Near Hunting Hawk Dr, Lebanon, OH 45036
Daniel  L.

Daniel L.

Whirlpool refrigerator WRX988SIBM03 Went out to diagnose unit, checked evaporator and icemaker, is cooling good at this time but is starting to overfrost in the freezer again, customer let us know that whirlpool is doing a buy out on the refrigerator and he will be getting a new one.Auth-WG92H00EPL1; Job Cmpltd

Near Glosser Rd, Lebanon, OH 45036
Joel L.

Joel L.

Whirlpool refrigerator WRF540CWHZ00 Called techline and was instructed to offer to clean door with service kit. Cus decided to call manufacture for further resolution. All other operations are good W10657156 W10296904rm; Job Cmpltd

Near Heritage Trce, Lebanon, OH 45036
Joel L.

Joel L.

Whirlpool refrigerator WRX735SDBM02 Found cover at back of unit vibrating against compressor. Compressor was loose in its mounting brake, adjusted and tightened down. Reinstalled cover and tested unit. All checks are good. ; Job Cmpltd

Near Golf Club Dr, Lebanon, OH 45036
Joel L.

Joel L.

Jenn-Air kitchen JGC7636BP After installing part. All operations are good, all burners are operating well. All checks are good. ; Job Cmpltd

Near Highlands Trail, Lebanon, OH 45036
Joel L.

Joel L.

Maytag dryer MED5500FW Foil obstruction in blower housing. Disassembled front of unit and took off blower housing. Cleaned blower fan and reassembled. All operations are good now. Cus to observe, ; Job Cmpltd

Near Lake Bluff Ct, Lebanon, OH 45036
Joel L.

Joel L.

Maytag washer MVWB765FW2 Cus complaint is that water level is not getting where she wants it during deep fill cycle. Ran diagnostics and tested valve water flow. Unit is getting good water flow into unit, ran unit on bedding cycle for max water fill and water level reached level designed by manufacture. Unit is running as designed. ; Job Cmpltd

Near Garfield Park Blvd, Lebanon, OH 45036
Joel L.

Joel L.

Whirlpool microwave WOC95EC0AS04 Frame was bent when hinges here damaged. After hinges where replaced left side will still not consistently actuate. Called Techline for documentation. Unit has been submitted as non repairable. Documented by techline. Reference 7722744803800-253-1301; Job Cmpltd

Near Bittern Lane, Lebanon, OH 45036
Joel L.

Joel L.

Kitchen Aid refrigerator KFXL25RYMS0 Called techline and confirmed that unit was getting voltage from controlBut not getting voltage from rail mulion. Found that voltage is not being sent for user interface. Unit would need board replaced for repair, P3-2 orange with blueP1-2 white WPW10401827 290.21 for user interface 72.45 for labour ; Job Cmpltd

Near Fox Run Pl, Lebanon, OH 45036
Joel L.

Joel L.

Whirlpool dishwasher WDF520PADM7 Ran unit 3 separate times for 8-10 min each, had cover off and checked for any moisture or leak forming. Food under unit is dry. Seal is making good contact. Removed cleaned and repositioned seal. Adjusted door latch so that proper tension is on the door. Checked racks to make sure they where seated all the way back into the unit. All checks are testing good after multiple cycles run. Cus to observe. ; Job Cmpltd

Near Thorny Ridge Trail, Lebanon, OH 45036
Joel L.

Joel L.

Whirlpool refrigerator WRX988SIBM03 Part still needing to be ordered and authorization needing to be approved for repair; schdld next appmnt for 8/22 WED 12-4

Near Highland Ave, Lebanon, OH 45036
Joel L.

Joel L.

Whirlpool refrigerator WRX988SIBM03 Called Techline and documented issue. Reset control on fridge in order to cycle unit. Cleared error code. Ice maker motor is cycle and filled. Cus to observe. ; Job Cmpltd

Near Highland Ave, Lebanon, OH 45036
Joel L.

Joel L.

Gladiator Kitchen GAFZ30FDGB GFZHV00DPL1 auth. Defrosted frost buildup. And applied silicone to frame for better ceiling in the upper left corner. Heated and re-fitted door seal. Customer to observe; used 1 482338 (FOOD GRADE SILI) from stock, Job Cmpltd

Near Nickel Rd, Lebanon, OH 45036
Joel L.

Joel L.

Whirlpool microwave WOC95EC0AS04 Replaced both hinges. Reinstalled and tested operation. All checks are good. Unit is heating well. All operations are normal. ; Job Cmpltd

Near Bittern Lane, Lebanon, OH 45036
Joel L.

Joel L.

Amana refrigerator AFI2539ERM00 Replaced icemaker due to short on the ice maker motor. All checks are good. ; used 1 W10882923 (ICEMAKER) from stock, Job Cmpltd

Near Leather Leaf Ln, Lebanon, OH 45036
Joel L.

Joel L.

Whirlpool refrigerator WRS571CIHW0P Dampener motor is bad. Will need replaced. No places locally have part at this time. Rescheduling for install and repair; ordrng 1 W11164593, schdld next appmnt for 8/14 TUE

Near Wood Forge Cir, Lebanon, OH 45036
Jeremy F.

Jeremy F.

Roper washer RTW4516FW1 Checked motor, checked splutch assm, checked basket, checked for error codes, found unit was out of calibration, recalibrated unit, ran through test cycle, no vibrations, checks ok.; Job Cmpltd

Near Georgetown Dr, Lebanon, OH 45036
Joel L.

Joel L.

Kitchen Aid refrigerator KFXL25RYMS0 Unit had bad drain tube. Removed and replaced with p- trap. Defrosted and tested unit, all checks are good. ; used 1 W10619951 (TUBE-DRAIN) from stock, Cllctd $201.96 CC Ref # 9175, Job Cmpltd

Near Fox Run Pl, Lebanon, OH 45036
Joel L.

Joel L.

Found frost pattern built up on fresh food evap. Replaced and installed on proper tubing, also switched to standard defrost cycle. All other checks are good.; used 1 W10383615 (THERMISTOR) from stock, Job Cmpltd

Near Wildwood Ct, Lebanon, OH 45036
Joel L.

Joel L.

Ran through all tests and checks based on diagnostics tests. THERMISTER is passing. Defrost thermistat is good. All fans and evaporator are working. Compressor is testing good. Temps are good. Cus to observe. ; Job Cmpltd

Near Greentree Rd, Lebanon, OH 45036
Joel L.

Joel L.

Whirlpool compactor GC900QPPQ6 Found start button stuck on switch assembly. Removed and fixed start button so that unit is operational. Tested switch operation, all checks are good now. ; Job Cmpltd

Near Village Park Dr, Lebanon, OH 45036
Joel L.

Joel L.

Whirlpool washer WTW8500DC3 Unit had multiple error f6-e2. Called techline and was instructed to diagnose issue and replaced board. J18 5 V dcCheck LED diagnostics light make sure it is blinking on boardMake sure unit is on it’s own designated circuit; ordrng 1 W11095624 and 1 W11095627, schdld next appmnt for 7/17 TUE

Near Applewood Ln, Lebanon, OH 45036