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Local Reviews
for Kettering, OH

A to Z Appliance Service Rated 4.4 out of 5 stars based on 8 customer reviews

Map of Kettering, OH

Great Technician




Review of A to Z Appliance Service

Very impressed with knowledge, explanations, thoroughness


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Kettering, OH

Great Service!




Review of A to Z Appliance Service

Best experience I have had with service calls. Your app told me when to expect Daniel and he called to say he was on his way. When he arrived he couldn't have been more professional.


Response from A to Z Appliance Service:

Thank, you for writing a review. We are very pleased to hear that your experience with us exceeded your expectations.


Map of Kettering, OH

great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks for your review.


Map of Kettering, OH

Very professional-great service




Review of A to Z Appliance Service

Very pleased with Daniel's service. He repaired my washer and is always pleasant and professional and cleans up after his work!


Map of Kettering, OH

Wonderful service




Review of A to Z Appliance Service

Fantastic service. Explained everything he was doing. Fridge is working perfectly now!


Response from A to Z Appliance Service:

Great and Thank you


Map of Kettering, OH

Fast response. Very professional. Provide tight hourly windows to prevent wasting customers time. I request them.




Review of A to Z Appliance Service

I have asked my warranty companies to send A to Z when possible. They send an email on the day of service, letting you know, within a tight window, when they will be at your home. Avoids wasted customer time. Daniel Lacey is very professional and pleasant. On my ratings below, I rating the experience awful as the appliance is probably not repairable. My freezer still alternates between -5 and just under 30 degrees. That rating is for the manufacturer, not A to Z. That is not a criticism of A to Z or Daniel. I rating his service excellent. I rated convenience as excellent. Daniel has replaced parts in the order that made the most sense. He called the mfg technician, found a problem part was redesigned, ordered it, and installed it. Didn’t help. To clarify, the Awful experience rating is for what appears to a lemon appliance. I always get warranties based on the poor quality of so many expensive appliances.


Response from A to Z Appliance Service:

Thank you for the review and the clarification as to what you were reviewing. Thank you for the kind words. Daniel and the team want to make every service experience a 5 star experience, so thank you for the clarification on your review.


Map of Kettering, OH

very quick, good service




Review of A to Z Appliance Service

needed to inform contact person before leaving that service was done.


Response from A to Z Appliance Service:

Thank you for the review


Map of Kettering, OH

Great service




Review of A to Z Appliance Service

Very pleased with the service I received. Daniel arrived promptly and fixed our washer in under 20 minutes. Also liked A to Z was willing to quote an estimate for the entire cost of the job. And that it turned out to be cheaper!


Response from A to Z Appliance Service:

Thank you for the review.


Jeremy F.

Jeremy F.

RANGE WHIRLPOOL RF3165XVW0 "Checked pressure switches, checked banners, informed customer of turning burner to high and then down to medium for a burger to work, all burners are heating and cooling normally, checks OK."

Near Gaylord Ave, Kettering, OH 45419
Jeremy F.

Jeremy F.

REFRIGERATOR KENMORE 795.79304.901 "Found freezer door not level, and gasket not getting good seal, leveled door, door still does not have a good seal, needs gasket replaced.; ordrng 1 ADX52752649 (FREEZER DOOR GASKET)"

Near Farrington Dr, Kettering, OH 45420
Daniel  L.

Daniel L.

REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Set to lowest unit set to lowest temperature setting and still freezing in the refrigerator ordering main control and refrigerator temperature sensor .; (created new UIS, deleted prior attachment to UisID 88497), ordrng 1 W11085365 (Control board) and 1 W10838965 (Thetlmistor)"

Near Tait Rd, Kettering, OH 45439
Jake S.

Jake S.

DRYER WHIRLPOOL GEW9200LW1 "Found heating element shorted, needs replaced. Customer to call in with reschedule date.; ordrng 1 WP3387747 (element)"

Near Shady Crest Dr, Kettering, OH 45429
Daniel  L.

Daniel L.

DRYER WHIRLPOOL MEDC215EW1 "Found burnt out element, replaced heater and vent from truck stock, all checks ok ; used 1 279838 (), and 1 Dflx8 (Dryer vent) from stock"

Near Glenn Abbey Dr, Kettering, OH 45420
Jeremy F.

Jeremy F.

DRYER MAYTAG MEDX655DW1 "Found vent hose connection is not allowing proper air flow causing long dry times, informed customer of getting new elbow for vent hose, unit is heating normally, checks ok."

Near Gaylord Ave, Kettering, OH 45419
Daniel  L.

Daniel L.

DISHWASHER KITCHENAID KDTM384EBS0 "Diagnosed unit not powering up, checked power to main control, checked console harness, tightened connections to unit, ran diagnostics cycle, all checks ok ; used 1 W10282479 (AFFRESH) from stock"

Near Phoenix Pl, Kettering, OH 45420
John N.

John N.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Per testing on previous visit replaced set screw in door handle to hold it in place on the door. Operation checks ok.

Near Rio Ln, Kettering, OH 45429
John N.

John N.

REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Unit is missing set screw in door handle that holds the handle on the stud. Set screw only comes as part of the handle. Ordering new handle. Wp wrn; ordrng 1 W11163764 (handle)

Near Rio Ln, Kettering, OH 45429
Jeremy F.

Jeremy F.

LAUNDRY MAYTAG MVWC565FW1 "Checked for error codes, Found over said error, cleared out suds, checked water pressure hose, calibrated unit, ran test cycle, all operations normal, checks OK."

Near E Dorothy Ln, Kettering, OH 45419
Jeremy F.

Jeremy F.

REFRIG WHIRLPOOL WRS342FIAW00 "Found water valve not closing causing water to fill ice maker, and leak inside freezer, needs water valve replaced.; ordrng 1 WPW10445780 (valve-inlt)"

Near Research Blvd, Kettering, OH 45420
Daniel  L.

Daniel L.

OVEN MAYTAG PER5710BAW "Checked bake eelment, no breaks, heats up and glows orange throughout. Heated unit up to 350, temps are good, checked door seal, needs gasket.; ordrng 1 WPW10162384 (gaskt-door)"

Near Judith Dr, Kettering, OH 45429
Daniel  L.

Daniel L.

WASHER WHIRLPOOL WTW4816FW2 Checked drum and balance ring. Checked hot and cold water valves. Checked drain pump motor. Recalibrated unit. All operation checked normal; used 1 WPW10135699 (AFFRESH TABS) from stock

Near Earnshaw Dr, Kettering, OH 45429
Daniel  L.

Daniel L.

DRYER WHIRLPOOL WED4815EW1 "Checked unit heating element, temperatures cycling between 140° and 160°. Checked motor and blower. Checked rollers, made adjustments to door catch. All operation checks OK.; used 1 279570 (LATCH) from stock"

Near Earnshaw Dr, Kettering, OH 45429
Jeremy F.

Jeremy F.

DRYER MAYTAG MEDB765FC0 "Checked element, checked thermostat, checked thermistor, checked thermal fuse, checked incoming power, found L1 getting 20 volts, L2 getting 120, and main getting 84 volts, informed customer of correct voltage needed, calibrated unit, customer to have electrical checked, checks ok."

Near E Wren Cir, Kettering, OH 45420
Jake S.

Jake S.

STOVE BOSCH HDIP054U/96 "Found seal under control panel coming out. Secured back in place and oiled sliding rack, tested unit, checks ok."

Near Highland Terrace, Kettering, OH 45429
Jeremy F.

Jeremy F.

DRYER WHIRLPOOL WED560LHW0 "Checked rollers, checked pulley, found noise coming from panel, tightened panel, no noise, calibrated unit, ran test cycle, all operations normal, checks ok."

Near Wehrly Ave, Kettering, OH 45419
Daniel  L.

Daniel L.

RANGE WHIRLPOOL WFE505W0HS1 "Found burnt wire connector at L1 connection at terminal block, cut out bad wire and repaired wire with new connector. Tested oven operation, checks ok"

Near Aerial Ave, Kettering, OH 45419
Daniel  L.

Daniel L.

WASHER WHIRLPOOL WFW5620HW0 "Checked tub bearings, checked basket and door alignment, made adjustment to left front foot, hot and cold water valves are good, drain pump is good, recalibrated unit, checks ok"

Near Croftshire Dr, Kettering, OH 45440
Daniel  L.

Daniel L.

DRYER WHIRLPOOL WED5620HW0 "Checked heating element and motor, checked idler and pulley, checked sensor connections, checked air dry settings, recalibrated unit, customer advised to try air fluff for less dry options, checks ok"

Near Croftshire Dr, Kettering, OH 45440
Daniel  L.

Daniel L.

RANGE WHIRLPOOL WFE525S0HS1 "Installed new hinges, door opens and closes properly, checks ok"

Near Beaver Ave, Kettering, OH 45429
Daniel  L.

Daniel L.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ07 "Replaced ptrap defrost drain, cleared ice from drain, cleaned condenser coils, all checks ok, Auth-WM3D600SP1"

Near Tabor Ave, Kettering, OH 45420
Daniel  L.

Daniel L.

RANGE WHIRLPOOL WFE525S0HS1 Diagnosed broken hinge.; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)

Near Beaver Ave, Kettering, OH 45429
Jeremy F.

Jeremy F.

WASHER MAYTAG MVWB855DC1 "Found unit had F6E2 communication error, replaced console, and control, calibrated unit, ran test cycle, all operations normal, checks ok, use MLYGKLYAP1 for parts."

Near Pondoray Pl, Kettering, OH 45440
Daniel  L.

Daniel L.

WASHER GE WBSR3140G1WW Diagnosed broken belt.; ordrng 1 WH01X10302 (BELT)

Near Wittelsbach Dr, Kettering, OH 45429
Jeremy F.

Jeremy F.

BELLA KITCHENAID KRFC704FSS00 "Found ice maker motor not cycling, replaced ice maker, ice maker is cycling, and calling for water, checks ok.; pckd up 1 WPW10908391 (ICE MAKER)"

Near Glenheath Dr, Kettering, OH 45440
Daniel  L.

Daniel L.

SXS 25' MFD WHIRLPOOL WRS555SIHZ01 "Found loose neutral connection at connector at back of unit, after reconnecting still do not have neutral, ordering controls.; ordrng 1 W11212392 (cntrl-elec) and 1 W11214887 (cntrl-elec)"

Near Doddington Rd, Kettering, OH 45409
Daniel  L.

Daniel L.

WASHER GE WBSR3140G1WW "Replaced belt, tested operation, checks ok"

Near Wittelsbach Dr, Kettering, OH 45429
Jake S.

Jake S.

REFRIG SAMSUNG RF4287HARS "Found unit gcooling and getting frost pattern on evaporator but fan not operating. Customer already replaced fan motor, confirmed new motor getting power but not operating, needs new evap cover with fan. Customer to decide on repair or replace.Cover DA97-08433L "

Near Polen Dr, Kettering, OH 45440
Daniel  L.

Daniel L.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 Found condenser fan blade is loose on motor shaft.; ordrng 1 W11127829 (motor-cond) and 1 W11204896 (blade-fan)

Near Locust Camp Rd, Kettering, OH 45419
Jake S.

Jake S.

DRYER WHIRLPOOL WED4815EW1 "Found unit now rumbling. Took apart and could not find issue, made sure motor is secured and all rollers and pulley in place. Tested unit, now sounds normal, checks ok."

Near Oakley Ave, Kettering, OH 45419
Jake S.

Jake S.

DRYER WHIRLPOOL WGD868EBW1 "Found unit squealing during operation due to bad pulley and rollers. Replaced kit and tested unit, checks ok.; used 1 4392067 (DRYER MAINT KIT) from stock"

Near Laurelann Dr, Kettering, OH 45429
Daniel  L.

Daniel L.

SXS 26' RAM WHIRLPOOL KSC23C8EYY02 "Diagnosed unit is not making ice consistent, checked fill tube, checked temps, water and proper temps normal, Checked wiring at bottom hinge of freezer door, ordering main control again and icemaker. ; rqstng P&A on 1 WPW10235503 (cntrl-elec) and 1 WPW10251076 (icemaker) and 1 WPW10623106 (cntrl-elec), used 1 WPW10221048 (SPACER) from stock"

Near Brookpark Dr, Kettering, OH 45440
Daniel  L.

Daniel L.

SXS 26' RAM WHIRLPOOL KSC23C8EYY02 "Found ice reservoir frozen over, defrosted reservoir and tightly installed evap cover and checked water supply, cleaned RC drain tube also, checks ok"

Near Brookpark Dr, Kettering, OH 45440
Daniel  L.

Daniel L.

SXS 22' RAM WHIRLPOOL WRS321SDHZ01 "Found spring in water dispenser paddle not aligned properly causing paddle to stick, made adjustment to spring, paddle operates as designed now, recalibrated unit, all checks ok"

Near Leonora Dr, Kettering, OH 45420
Jake S.

Jake S.

WASHER WHIRLPOOL WFW85HEFC1 "Replaced drain pump and tested unit, checks ok."

Near Aragon Ave E, Kettering, OH 45420
Jake S.

Jake S.

WASHER WHIRLPOOL WFW85HEFC1 "Found unit has water level system and long drain error, will intermittently not drain and spin and will keep door locked after cycle. Found drain pump buzzing and not operating, needs replaced.; ordrng 1 WPW10605427 (pump-water)"

Near Aragon Ave E, Kettering, OH 45420
Jake S.

Jake S.

DRYER AMANA NED4655EW1 "Adjusted door latch to customers preferred tightness, checks ok."

Near Royal Oak Dr, Kettering, OH 45429
Daniel  L.

Daniel L.

SXS 22' RAM WHIRLPOOL WRS571CIHZ01 "Replaced freezer door, checked dispenser operation, all checks and works OK"

Near Peach Orchard Rd, Kettering, OH 45419
Jake S.

Jake S.

SXS 26' RAM WHIRLPOOL KSC23C8EYY02 "Replaced control and insulation and tested unit, checks ok."

Near Brookpark Dr, Kettering, OH 45440