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Local Reviews
for Kettering, OH

Rated 4.0 out of 5 stars based on 5 customer reviews

Map of Kettering, OH

Very professional-great service




Very pleased with Daniel's service. He repaired my washer and is always pleasant and professional and cleans up after his work!


Map of Kettering, OH

Wonderful service




Fantastic service. Explained everything he was doing. Fridge is working perfectly now!


Response from A to Z Appliance Service:

Great and Thank you


Map of Kettering, OH

Fast response. Very professional. Provide tight hourly windows to prevent wasting customers time. I request them.




I have asked my warranty companies to send A to Z when possible. They send an email on the day of service, letting you know, within a tight window, when they will be at your home. Avoids wasted customer time. Daniel Lacey is very professional and pleasant. On my ratings below, I rating the experience awful as the appliance is probably not repairable. My freezer still alternates between -5 and just under 30 degrees. That rating is for the manufacturer, not A to Z. That is not a criticism of A to Z or Daniel. I rating his service excellent. I rated convenience as excellent. Daniel has replaced parts in the order that made the most sense. He called the mfg technician, found a problem part was redesigned, ordered it, and installed it. Didn’t help. To clarify, the Awful experience rating is for what appears to a lemon appliance. I always get warranties based on the poor quality of so many expensive appliances.


Response from A to Z Appliance Service:

Thank you for the review and the clarification as to what you were reviewing. Thank you for the kind words. Daniel and the team want to make every service experience a 5 star experience, so thank you for the clarification on your review.


Map of Kettering, OH

very quick, good service




needed to inform contact person before leaving that service was done.


Response from A to Z Appliance Service:

Thank you for the review


Map of Kettering, OH

Great service




Very pleased with the service I received. Daniel arrived promptly and fixed our washer in under 20 minutes. Also liked A to Z was willing to quote an estimate for the entire cost of the job. And that it turned out to be cheaper!


Response from A to Z Appliance Service:

Thank you for the review.


Daniel  L.

Daniel L.

WASHER WHIRLPOOL WTW5000DW1 "Checked hot and cold water valves, all checked ok. Ran diagnostics with no errors, recalibrated and ran test cycle. Water levels still low (roughly 6 inches on deep fill setting.) needs main control board; ordrng 1 W11116590 (cntrl-elec)"

Near Isaac Prugh Way, Kettering, OH 45429
Jake S.

Jake S.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Replaced temp sensor and control and tested unit, checks ok."

Near Dewey Dr, Kettering, OH 45420
Jake S.

Jake S.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Found unit fresh food evap iced over causing fan to buzz. No issues with thermistor location, needs thermistor and control.; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire)"

Near Dewey Dr, Kettering, OH 45420
Daniel  L.

Daniel L.

DRYER WHIRLPOOL WED4815EW1 "Found blown high limit fuse, replaced fuse kit, element is cycling on and off, checks ok ; used 1 279816 (CUTOFF) from stock"

Near Highgrove Pl, Kettering, OH 45429
Daniel  L.

Daniel L.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Made adjustment to door hinge and leveling feet, door shutting properly now, checks ok"

Near Millcreek Rd, Kettering, OH 45440
Jake S.

Jake S.

DISHWASHER KITCHENAID KDFE104HWH0 "Found unit not draining due to new garbage disposal plug in. Cleared plug and tested unit, checks ok."

Near Stonehaven Rd, Kettering, OH 45429
Daniel  L.

Daniel L.

WASHER WHIRLPOOL WFW75HEFW0 "Replaced door lock assm, ran unit through spin cycle, all checks ok"

Near Renwood Dr, Kettering, OH 45429
Jake S.

Jake S.

DISHWASHER KITCHEN AID KUDS30IXSS4 "Found unit receiving power but un. Replaced blown control fuse and use runs good, noted to customer some light damage to wiring harness from short but unit is running good and wiring is secure, checks ok.; used 1 W10402110 (FUSE) from stock"

Near Springmill Rd, Kettering, OH 45440
Daniel  L.

Daniel L.

WASHER WHIRLPOOL WTW5500SQ0 "Customer has aig xwrnty. Aig won’t pay for service call, customer to pay for service call."

Near Farrington Dr, Kettering, OH 45420
Daniel  L.

Daniel L.

WASHER WHIRLPOOL WFW75HEFW0 "Found f5e2 door lock error, ordering door lock assembly; ordrng 1 W10443885 (latch)"

Near Renwood Dr, Kettering, OH 45429
Jake S.

Jake S.

WASHER MAYTAG MVWC565FW1 "Found unit hot water left off by installers causing no spin issues from water temp. Turned on water and tested unit, checks ok."

Near Lefevre Dr, Kettering, OH 45429
Daniel  L.

Daniel L.

SXS 22' RAM WHIRLPOOL WRS571CIHZ01 Took pics of defects on door; schdld next appmnt for 3/28 THU !

Near Peach Orchard Rd, Kettering, OH 45419
Daniel  L.

Daniel L.

OVEN WHIRLPOOL WEE750H0HZ1 "Found unit was still in store demo mode, went into settings and turned demo mode off, recalibrated and tested unit, oven is heating and operating correctly, all checks ok"

Near West Millstone Drive, Kettering, OH 45420
Daniel  L.

Daniel L.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Replaced led board and made adjustment to freezer light, all lights are operating properly at this time, all checks ok"

Near Dolley Dr, Kettering, OH 45440
Daniel  L.

Daniel L.

WASHER WHIRLPOOL WTW4816FW2 "Replaced GEARCASE, belt, shield, and cam assembly, tested and recalibrated unit, all checks ok"

Near Burchdale St, Kettering, OH 45440
Daniel  L.

Daniel L.

WASHER WHIRLPOOL WTW4816FW2 "Diagnosed oil leak coming from gear case, needs transmission replaced; ordrng 1 W10006384 (belt) and 1 W10427633 (shield) and 1 W10721967 (cam) and 1 W11035749 (GEARCASE)"

Near Burchdale St, Kettering, OH 45440
Daniel  L.

Daniel L.

REFRIG KITCHEN AID KRFF707ESS01 "Cleaned frost and ice build up from RC evap, checked fan motor Nd sensor harness, checks ok"

Near Kingsley Park Dr, Kettering, OH 45429
Daniel  L.

Daniel L.

DISHWASHER KITCHENAID KTDE334GPS0 "Replaced main control and drain pump, test operation unit checked ok."

Near Kettering, OH 45429
Daniel  L.

Daniel L.

DISHWASHER KITCHENAID KTDE334GPS0 "Checked unit found no power to drain pump from board, possable short in pump, need board and pump.; ordrng 1 W10531320 (pump-drain) and 1 W10911471 (BOARD)"

Near Kettering, OH 45429
Jake S.

Jake S.

Whirlpool range WFG361LVT2 Customer stated unit did get to temp then did not reignite and cooled down. Tested and unit ignited twice for ~15 seconds before coming on a third time and heating to temp. After reaching temp unit did reignite to maintain temp multiple times, confirmed with oven thermometer, operation checks ok.; Job Cmpltd

Near Farrington Dr, Kettering, OH 45420
Daniel  L.

Daniel L.

Whirlpool washer WTW4816FW2 Replaced strike and latch. Tested unit. Checks ok.; Job Cmpltd

Near Burchdale St, Kettering, OH 45440
Daniel  L.

Daniel L.

Whirlpool dryer WED4815EW1 Tested unit. Unit, called Techline, Found exhaust pipe on outside of building is smaller diameter then standard venting tube, Advised customer that venting is not allowing the unit to vent properly, building up hot air pressure and causing thermostat to cycle to low. The dryer is operating normally.; Job Cmpltd

Near Pelham Dr S, Kettering, OH 45429
Daniel  L.

Daniel L.

Whirlpool dishwasher WDP370PAHW0 Replaced drain pump and hose and main control, ran through test cycle,checks ok; Job Cmpltd

Near Sunray Rd, Kettering, OH 45429
Joel L.

Joel L.

Whirlpool refrigerator WRX986SIHV Installed led board due to short led light control. All lights are operating and working properly. All checks are good. ; Job Cmpltd

Near Dolley Dr, Kettering, OH 45440
Joel L.

Joel L.

Whirlpool refrigerator KSC23C8EYY02 Installed icemaker and tested operation in fill. All checks are good. Cleared ice in auger. ; Job Cmpltd

Near Brookpark Dr, Kettering, OH 45440
Joel L.

Joel L.

Kitchen Aid dishwasher KDFE104DSS2 Unit had disabled heater durning when cus where having washing issues. Recalibrated and tested heating element. Wires are good. Heat is good. All other checks are good. ; Job Cmpltd

Near Swigert Rd, Kettering, OH 45440
Daniel  L.

Daniel L.

Maytag refrigerator MBR2258XES1 Diagnosed the main control board wasn’t sending the unit into defrost, replaced main control board, tested unit, operations checks ok; used 1 WPW10503278 (CONTROL BOARD ) from stock, Cllctd $348.19 Check # 3477, Job Cmpltd

Near Marybrook Dr, Kettering, OH 45429
Daniel  L.

Daniel L.

Whirlpool refrigerator KSC24C8EYY02 Found leak in RC evap. Replaced the evap, and drier, tested the unit, operations checks ok; used 1 W10143759 (DRIER (SERVICE)) from stock, Job Cmpltd

Near Shelterwood Dr, Kettering, OH 45409
Daniel  L.

Daniel L.

Whirlpool refrigerator KSC24C8EYY02 Diagnosed a bad compressor And possible evap leak in the system, repair covered for 5 year.; ordrng 1 W10309988 (compressor) and 1 W10643261 (evaporator), Cllctd $96.52 CC Ref # 0827, schdld next appmnt for 9/18 TUE

Near Shelterwood Dr, Kettering, OH 45409
John N.

John N.

Whirlpool refrigerator KSC23C8EYY02 Per testing according to service pointer W10666204 due to slow ice production ordering a new user interface control board. ; ordrng 1 W10623106 (cntrl-elec), schdld next appmnt for 9/10 MON

Near Brookpark Dr, Kettering, OH 45440
Daniel  L.

Daniel L.

Whirlpool refrigerator WRV986FDEM01 Replaced user interface, ran diagnostics test, refrig temp @ 38 freezer temp @ 0System checks ok; Job Cmpltd

Near E Stroop Rd, Kettering, OH 45440
Daniel  L.

Daniel L.

Whirlpool refrigerator WRV986FDEM01 Diagnosed with tech line that user interface board controls defrost on the unit, check on advised replacing user-interface board since main control and evap fan have already been replaced; ordrng 1 W11036562 (UI BOARD ), schdld next appmnt for 8/14 TUE

Near E Stroop Rd, Kettering, OH 45440
Daniel  L.

Daniel L.

Whirlpool laundry WTW7300DW0 Replaced lid lock, tried to remove wash plate and basket but shaft is very corroded together, cannot separate wash plate or basket from shaft. Need to rebuild tub. ; rqstng P&A on 1 8533928 (screw) and 1 W10215093 (filter drain) and 1 W10512162 (TUB) and 1 W10752283 (washplate) and 1 W10811956 (TRANSMISSION) and 1 W10811957 (BASKET) and 1 W10909670 (NUT), schdld next appmnt for 8/14 TUE

Near Wittelsbach Dr, Kettering, OH 45429
Daniel  L.

Daniel L.

Whirlpool laundry WTW7300DW0 Diagnosed bad lid lock per f5e3, also diagnosed grinding tub bearings, ; ordrng 1 W10810403 (LID LOCK) and 1 W10811956 (GEAR CASE), schdld next appmnt for 8/7 TUE 8:00 am - 12

Near Wittelsbach Dr, Kettering, OH 45429
Daniel  L.

Daniel L.

Whirlpool refrigerator WRV986FDEM01 Diagnosed FC evap fan intermittently stopping, causing no cool issue, needs main control.; ordrng 1 W10675033 (CONTROL), schdld next appmnt for 7/26 THU

Near E Stroop Rd, Kettering, OH 45440
Daniel  L.

Daniel L.

Kitchen Aid refrigerator KRMF706ESS00 Installed new icemaker due to motor on first replacement icemaker motor grinding in cycle, checks ok; Job Cmpltd

Near Monda Ct, Kettering, OH 45440
Jeremy F.

Jeremy F.

Whirlpool Refrigerator WRF535SWHZ00 Checked ice maker, found ice maker had a crack, replaced ice maker, unit is cycling, no leaks, checks ok.; Job Cmpltd, O-emld tckt

Near West Millstone Drive, Kettering, OH 45420
Jake S.

Jake S.

Whirlpool refrigerator WRF767SDEM01 Found unit icing over fresh food evaporator causing blocked airflow in fridge compartment. Unit has been operating good otherwise, diagnosed thermistor and control.; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire), schdld next appmnt for 6/7 THU

Near Dewey Dr, Kettering, OH 45420
Daniel  L.

Daniel L.

Maytag refrigerator MFI2269DRM01 Found ice jammed in ice maker causing it not to return to home position, or make ice, removed obstruction from ice maker, unit checks ok.; Cllctd $96.52 CC Ref # 4940, Job Cmpltd

Near Swango Dr, Kettering, OH 45429
Daniel  L.

Daniel L.

Whirlpool washer WFW92HEFW0 Checked hot and cold water connections, tightened harness connection to valve, checked automatic soap dispenser, check dispenser pump, and seal, ran through test cycle, all operation checks normal now.; Job Cmpltd

Near Carrlands Dr, Kettering, OH 45429