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Local Reviews
for Kettering, OH

A to Z Appliance Service Rated 4.3 out of 5 stars based on 7 customer reviews

Map of Kettering, OH

Great Service!




Review of A to Z Appliance Service

Best experience I have had with service calls. Your app told me when to expect Daniel and he called to say he was on his way. When he arrived he couldn't have been more professional.


Response from A to Z Appliance Service:

Thank, you for writing a review. We are very pleased to hear that your experience with us exceeded your expectations.


Map of Kettering, OH

great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks for your review.


Map of Kettering, OH

Very professional-great service




Review of A to Z Appliance Service

Very pleased with Daniel's service. He repaired my washer and is always pleasant and professional and cleans up after his work!


Map of Kettering, OH

Wonderful service




Review of A to Z Appliance Service

Fantastic service. Explained everything he was doing. Fridge is working perfectly now!


Response from A to Z Appliance Service:

Great and Thank you


Map of Kettering, OH

Fast response. Very professional. Provide tight hourly windows to prevent wasting customers time. I request them.




Review of A to Z Appliance Service

I have asked my warranty companies to send A to Z when possible. They send an email on the day of service, letting you know, within a tight window, when they will be at your home. Avoids wasted customer time. Daniel Lacey is very professional and pleasant. On my ratings below, I rating the experience awful as the appliance is probably not repairable. My freezer still alternates between -5 and just under 30 degrees. That rating is for the manufacturer, not A to Z. That is not a criticism of A to Z or Daniel. I rating his service excellent. I rated convenience as excellent. Daniel has replaced parts in the order that made the most sense. He called the mfg technician, found a problem part was redesigned, ordered it, and installed it. Didn’t help. To clarify, the Awful experience rating is for what appears to a lemon appliance. I always get warranties based on the poor quality of so many expensive appliances.


Response from A to Z Appliance Service:

Thank you for the review and the clarification as to what you were reviewing. Thank you for the kind words. Daniel and the team want to make every service experience a 5 star experience, so thank you for the clarification on your review.


Map of Kettering, OH

very quick, good service




Review of A to Z Appliance Service

needed to inform contact person before leaving that service was done.


Response from A to Z Appliance Service:

Thank you for the review


Map of Kettering, OH

Great service




Review of A to Z Appliance Service

Very pleased with the service I received. Daniel arrived promptly and fixed our washer in under 20 minutes. Also liked A to Z was willing to quote an estimate for the entire cost of the job. And that it turned out to be cheaper!


Response from A to Z Appliance Service:

Thank you for the review.


Jeremy F.

Jeremy F.

DRYER WHIRLPOOL WED560LHW0 "Checked rollers, checked pulley, found noise coming from panel, tightened panel, no noise, calibrated unit, ran test cycle, all operations normal, checks ok."

Near Wehrly Ave, Kettering, OH 45419
Daniel  L.

Daniel L.

RANGE WHIRLPOOL WFE505W0HS1 "Found burnt wire connector at L1 connection at terminal block, cut out bad wire and repaired wire with new connector. Tested oven operation, checks ok"

Near Aerial Ave, Kettering, OH 45419
Daniel  L.

Daniel L.

WASHER WHIRLPOOL WFW5620HW0 "Checked tub bearings, checked basket and door alignment, made adjustment to left front foot, hot and cold water valves are good, drain pump is good, recalibrated unit, checks ok"

Near Croftshire Dr, Kettering, OH 45440
Daniel  L.

Daniel L.

DRYER WHIRLPOOL WED5620HW0 "Checked heating element and motor, checked idler and pulley, checked sensor connections, checked air dry settings, recalibrated unit, customer advised to try air fluff for less dry options, checks ok"

Near Croftshire Dr, Kettering, OH 45440
Daniel  L.

Daniel L.

RANGE WHIRLPOOL WFE525S0HS1 "Installed new hinges, door opens and closes properly, checks ok"

Near Beaver Ave, Kettering, OH 45429
Daniel  L.

Daniel L.

REFRIGERATOR WHIRLPOOL GB2FHDXWQ07 "Replaced ptrap defrost drain, cleared ice from drain, cleaned condenser coils, all checks ok, Auth-WM3D600SP1"

Near Tabor Ave, Kettering, OH 45420
Daniel  L.

Daniel L.

RANGE WHIRLPOOL WFE525S0HS1 Diagnosed broken hinge.; ordrng 1 WPW10299224 (hinge-door) and 1 WPW10299227 (hinge-door)

Near Beaver Ave, Kettering, OH 45429
Jeremy F.

Jeremy F.

WASHER MAYTAG MVWB855DC1 "Found unit had F6E2 communication error, replaced console, and control, calibrated unit, ran test cycle, all operations normal, checks ok, use MLYGKLYAP1 for parts."

Near Pondoray Pl, Kettering, OH 45440
Daniel  L.

Daniel L.

WASHER GE WBSR3140G1WW Diagnosed broken belt.; ordrng 1 WH01X10302 (BELT)

Near Wittelsbach Dr, Kettering, OH 45429
Jeremy F.

Jeremy F.

BELLA KITCHENAID KRFC704FSS00 "Found ice maker motor not cycling, replaced ice maker, ice maker is cycling, and calling for water, checks ok.; pckd up 1 WPW10908391 (ICE MAKER)"

Near Glenheath Dr, Kettering, OH 45440
Daniel  L.

Daniel L.

SXS 25' MFD WHIRLPOOL WRS555SIHZ01 "Found loose neutral connection at connector at back of unit, after reconnecting still do not have neutral, ordering controls.; ordrng 1 W11212392 (cntrl-elec) and 1 W11214887 (cntrl-elec)"

Near Doddington Rd, Kettering, OH 45409
Daniel  L.

Daniel L.

WASHER GE WBSR3140G1WW "Replaced belt, tested operation, checks ok"

Near Wittelsbach Dr, Kettering, OH 45429
Jake S.

Jake S.

REFRIG SAMSUNG RF4287HARS "Found unit gcooling and getting frost pattern on evaporator but fan not operating. Customer already replaced fan motor, confirmed new motor getting power but not operating, needs new evap cover with fan. Customer to decide on repair or replace.Cover DA97-08433L "

Near Polen Dr, Kettering, OH 45440
Daniel  L.

Daniel L.

REFRIGERATOR WHIRLPOOL WRT518SZFW00 Found condenser fan blade is loose on motor shaft.; ordrng 1 W11127829 (motor-cond) and 1 W11204896 (blade-fan)

Near Locust Camp Rd, Kettering, OH 45419
Jake S.

Jake S.

DRYER WHIRLPOOL WED4815EW1 "Found unit now rumbling. Took apart and could not find issue, made sure motor is secured and all rollers and pulley in place. Tested unit, now sounds normal, checks ok."

Near Oakley Ave, Kettering, OH 45419
Jake S.

Jake S.

DRYER WHIRLPOOL WGD868EBW1 "Found unit squealing during operation due to bad pulley and rollers. Replaced kit and tested unit, checks ok.; used 1 4392067 (DRYER MAINT KIT) from stock"

Near Laurelann Dr, Kettering, OH 45429
Daniel  L.

Daniel L.

SXS 26' RAM WHIRLPOOL KSC23C8EYY02 "Diagnosed unit is not making ice consistent, checked fill tube, checked temps, water and proper temps normal, Checked wiring at bottom hinge of freezer door, ordering main control again and icemaker. ; rqstng P&A on 1 WPW10235503 (cntrl-elec) and 1 WPW10251076 (icemaker) and 1 WPW10623106 (cntrl-elec), used 1 WPW10221048 (SPACER) from stock"

Near Brookpark Dr, Kettering, OH 45440
Daniel  L.

Daniel L.

SXS 26' RAM WHIRLPOOL KSC23C8EYY02 "Found ice reservoir frozen over, defrosted reservoir and tightly installed evap cover and checked water supply, cleaned RC drain tube also, checks ok"

Near Brookpark Dr, Kettering, OH 45440
Daniel  L.

Daniel L.

SXS 22' RAM WHIRLPOOL WRS321SDHZ01 "Found spring in water dispenser paddle not aligned properly causing paddle to stick, made adjustment to spring, paddle operates as designed now, recalibrated unit, all checks ok"

Near Leonora Dr, Kettering, OH 45420
Jake S.

Jake S.

WASHER WHIRLPOOL WFW85HEFC1 "Replaced drain pump and tested unit, checks ok."

Near Aragon Ave E, Kettering, OH 45420
Jake S.

Jake S.

WASHER WHIRLPOOL WFW85HEFC1 "Found unit has water level system and long drain error, will intermittently not drain and spin and will keep door locked after cycle. Found drain pump buzzing and not operating, needs replaced.; ordrng 1 WPW10605427 (pump-water)"

Near Aragon Ave E, Kettering, OH 45420
Jake S.

Jake S.

DRYER AMANA NED4655EW1 "Adjusted door latch to customers preferred tightness, checks ok."

Near Royal Oak Dr, Kettering, OH 45429
Daniel  L.

Daniel L.

SXS 22' RAM WHIRLPOOL WRS571CIHZ01 "Replaced freezer door, checked dispenser operation, all checks and works OK"

Near Peach Orchard Rd, Kettering, OH 45419
Jake S.

Jake S.

SXS 26' RAM WHIRLPOOL KSC23C8EYY02 "Replaced control and insulation and tested unit, checks ok."

Near Brookpark Dr, Kettering, OH 45440
John N.

John N.

FREEZER WHIRLPOOL WRT541SZDW00 Frost building up at top right of the freezer door. Realigned the door and sealed the crack between the liner and the cabinet. Checked door for proper sealing of the door. Operation checks ok. Wp wrn; used 1 WP482338 (SILICONE FOOD GRADE) from stock

Near Chippendale Pl, Kettering, OH 45420
Daniel  L.

Daniel L.

WASHER WHIRLPOOL WTW5000DW2 "Diagnosed unit won’t fill properly even in deep water wash, customer is not using to much soap, need main board replaced.; ordrng 1 W11116590 (cntrl-elec)"

Near E Stroop Rd, Kettering, OH 45440
Daniel  L.

Daniel L.

FR DR DVE TL PAN MAYTAG MFX2571XEM2 "Diagnosed loose connection at smart valve, reset connection and tested operation, all checks ok"

Near Flowerdale Ave, Kettering, OH 45429
Daniel  L.

Daniel L.

WASHER WHIRLPOOL WTW5000DW1 "Replaced electric control board, ran diagnostics and recalibrated unit. Unit is operating and all checks ok."

Near Isaac Prugh Way, Kettering, OH 45429
Daniel  L.

Daniel L.

WASHER WHIRLPOOL WTW5000DW1 "Checked hot and cold water valves, all checked ok. Ran diagnostics with no errors, recalibrated and ran test cycle. Water levels still low (roughly 6 inches on deep fill setting.) needs main control board; ordrng 1 W11116590 (cntrl-elec)"

Near Isaac Prugh Way, Kettering, OH 45429
Jake S.

Jake S.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Replaced temp sensor and control and tested unit, checks ok."

Near Dewey Dr, Kettering, OH 45420
Jake S.

Jake S.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Found unit fresh food evap iced over causing fan to buzz. No issues with thermistor location, needs thermistor and control.; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire)"

Near Dewey Dr, Kettering, OH 45420
Daniel  L.

Daniel L.

DRYER WHIRLPOOL WED4815EW1 "Found blown high limit fuse, replaced fuse kit, element is cycling on and off, checks ok ; used 1 279816 (CUTOFF) from stock"

Near Highgrove Pl, Kettering, OH 45429
Daniel  L.

Daniel L.

REFRIGERATOR WHIRLPOOL WRT311FZDB01 "Made adjustment to door hinge and leveling feet, door shutting properly now, checks ok"

Near Millcreek Rd, Kettering, OH 45440
Jake S.

Jake S.

DISHWASHER KITCHENAID KDFE104HWH0 "Found unit not draining due to new garbage disposal plug in. Cleared plug and tested unit, checks ok."

Near Stonehaven Rd, Kettering, OH 45429
Daniel  L.

Daniel L.

WASHER WHIRLPOOL WFW75HEFW0 "Replaced door lock assm, ran unit through spin cycle, all checks ok"

Near Renwood Dr, Kettering, OH 45429
Jake S.

Jake S.

DISHWASHER KITCHEN AID KUDS30IXSS4 "Found unit receiving power but un. Replaced blown control fuse and use runs good, noted to customer some light damage to wiring harness from short but unit is running good and wiring is secure, checks ok.; used 1 W10402110 (FUSE) from stock"

Near Springmill Rd, Kettering, OH 45440
Daniel  L.

Daniel L.

WASHER WHIRLPOOL WTW5500SQ0 "Customer has aig xwrnty. Aig won’t pay for service call, customer to pay for service call."

Near Farrington Dr, Kettering, OH 45420
Daniel  L.

Daniel L.

WASHER WHIRLPOOL WFW75HEFW0 "Found f5e2 door lock error, ordering door lock assembly; ordrng 1 W10443885 (latch)"

Near Renwood Dr, Kettering, OH 45429
Jake S.

Jake S.

WASHER MAYTAG MVWC565FW1 "Found unit hot water left off by installers causing no spin issues from water temp. Turned on water and tested unit, checks ok."

Near Lefevre Dr, Kettering, OH 45429
Daniel  L.

Daniel L.

SXS 22' RAM WHIRLPOOL WRS571CIHZ01 Took pics of defects on door; schdld next appmnt for 3/28 THU !

Near Peach Orchard Rd, Kettering, OH 45419