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Local Reviews
for Kettering, OH

Rated 3.3 out of 5 stars based on 3 customer reviews

Map of Kettering, OH

Fast response. Very professional. Provide tight hourly windows to prevent wasting customers time. I request them.




I have asked my warranty companies to send A to Z when possible. They send an email on the day of service, letting you know, within a tight window, when they will be at your home. Avoids wasted customer time. Daniel Lacey is very professional and pleasant. On my ratings below, I rating the experience awful as the appliance is probably not repairable. My freezer still alternates between -5 and just under 30 degrees. That rating is for the manufacturer, not A to Z. That is not a criticism of A to Z or Daniel. I rating his service excellent. I rated convenience as excellent. Daniel has replaced parts in the order that made the most sense. He called the mfg technician, found a problem part was redesigned, ordered it, and installed it. Didn’t help. To clarify, the Awful experience rating is for what appears to a lemon appliance. I always get warranties based on the poor quality of so many expensive appliances.


Response from A to Z Appliance Service:

Thank you for the review and the clarification as to what you were reviewing. Thank you for the kind words. Daniel and the team want to make every service experience a 5 star experience, so thank you for the clarification on your review.


Map of Kettering, OH

very quick, good service




needed to inform contact person before leaving that service was done.


Response from A to Z Appliance Service:

Thank you for the review


Map of Kettering, OH

Great service




Very pleased with the service I received. Daniel arrived promptly and fixed our washer in under 20 minutes. Also liked A to Z was willing to quote an estimate for the entire cost of the job. And that it turned out to be cheaper!


Response from A to Z Appliance Service:

Thank you for the review.


Daniel  L.

Daniel L.

Whirlpool washer WTW4816FW2 Replaced strike and latch. Tested unit. Checks ok.; Job Cmpltd

Near Burchdale St, Kettering, OH 45440
Daniel  L.

Daniel L.

Whirlpool dryer WED4815EW1 Tested unit. Unit, called Techline, Found exhaust pipe on outside of building is smaller diameter then standard venting tube, Advised customer that venting is not allowing the unit to vent properly, building up hot air pressure and causing thermostat to cycle to low. The dryer is operating normally.; Job Cmpltd

Near Pelham Dr S, Kettering, OH 45429
Daniel  L.

Daniel L.

Whirlpool dishwasher WDP370PAHW0 Replaced drain pump and hose and main control, ran through test cycle,checks ok; Job Cmpltd

Near Sunray Rd, Kettering, OH 45429
Joel L.

Joel L.

Whirlpool refrigerator WRX986SIHV Installed led board due to short led light control. All lights are operating and working properly. All checks are good. ; Job Cmpltd

Near Dolley Dr, Kettering, OH 45440
Joel L.

Joel L.

Whirlpool refrigerator KSC23C8EYY02 Installed icemaker and tested operation in fill. All checks are good. Cleared ice in auger. ; Job Cmpltd

Near Brookpark Dr, Kettering, OH 45440
Joel L.

Joel L.

Kitchen Aid dishwasher KDFE104DSS2 Unit had disabled heater durning when cus where having washing issues. Recalibrated and tested heating element. Wires are good. Heat is good. All other checks are good. ; Job Cmpltd

Near Swigert Rd, Kettering, OH 45440
Daniel  L.

Daniel L.

Maytag refrigerator MBR2258XES1 Diagnosed the main control board wasn’t sending the unit into defrost, replaced main control board, tested unit, operations checks ok; used 1 WPW10503278 (CONTROL BOARD ) from stock, Cllctd $348.19 Check # 3477, Job Cmpltd

Near Marybrook Dr, Kettering, OH 45429
Daniel  L.

Daniel L.

Whirlpool refrigerator KSC24C8EYY02 Found leak in RC evap. Replaced the evap, and drier, tested the unit, operations checks ok; used 1 W10143759 (DRIER (SERVICE)) from stock, Job Cmpltd

Near Shelterwood Dr, Kettering, OH 45409
Daniel  L.

Daniel L.

Whirlpool refrigerator KSC24C8EYY02 Diagnosed a bad compressor And possible evap leak in the system, repair covered for 5 year.; ordrng 1 W10309988 (compressor) and 1 W10643261 (evaporator), Cllctd $96.52 CC Ref # 0827, schdld next appmnt for 9/18 TUE

Near Shelterwood Dr, Kettering, OH 45409
John N.

John N.

Whirlpool refrigerator KSC23C8EYY02 Per testing according to service pointer W10666204 due to slow ice production ordering a new user interface control board. ; ordrng 1 W10623106 (cntrl-elec), schdld next appmnt for 9/10 MON

Near Brookpark Dr, Kettering, OH 45440
Daniel  L.

Daniel L.

Whirlpool refrigerator WRV986FDEM01 Replaced user interface, ran diagnostics test, refrig temp @ 38 freezer temp @ 0System checks ok; Job Cmpltd

Near E Stroop Rd, Kettering, OH 45440
Daniel  L.

Daniel L.

Whirlpool refrigerator WRV986FDEM01 Diagnosed with tech line that user interface board controls defrost on the unit, check on advised replacing user-interface board since main control and evap fan have already been replaced; ordrng 1 W11036562 (UI BOARD ), schdld next appmnt for 8/14 TUE

Near E Stroop Rd, Kettering, OH 45440
Daniel  L.

Daniel L.

Whirlpool laundry WTW7300DW0 Replaced lid lock, tried to remove wash plate and basket but shaft is very corroded together, cannot separate wash plate or basket from shaft. Need to rebuild tub. ; rqstng P&A on 1 8533928 (screw) and 1 W10215093 (filter drain) and 1 W10512162 (TUB) and 1 W10752283 (washplate) and 1 W10811956 (TRANSMISSION) and 1 W10811957 (BASKET) and 1 W10909670 (NUT), schdld next appmnt for 8/14 TUE

Near Wittelsbach Dr, Kettering, OH 45429
Daniel  L.

Daniel L.

Whirlpool laundry WTW7300DW0 Diagnosed bad lid lock per f5e3, also diagnosed grinding tub bearings, ; ordrng 1 W10810403 (LID LOCK) and 1 W10811956 (GEAR CASE), schdld next appmnt for 8/7 TUE 8:00 am - 12

Near Wittelsbach Dr, Kettering, OH 45429
Daniel  L.

Daniel L.

Whirlpool refrigerator WRV986FDEM01 Diagnosed FC evap fan intermittently stopping, causing no cool issue, needs main control.; ordrng 1 W10675033 (CONTROL), schdld next appmnt for 7/26 THU

Near E Stroop Rd, Kettering, OH 45440
Daniel  L.

Daniel L.

Kitchen Aid refrigerator KRMF706ESS00 Installed new icemaker due to motor on first replacement icemaker motor grinding in cycle, checks ok; Job Cmpltd

Near Monda Ct, Kettering, OH 45440
Jeremy F.

Jeremy F.

Whirlpool Refrigerator WRF535SWHZ00 Checked ice maker, found ice maker had a crack, replaced ice maker, unit is cycling, no leaks, checks ok.; Job Cmpltd, O-emld tckt

Near West Millstone Drive, Kettering, OH 45420
Jake S.

Jake S.

Whirlpool refrigerator WRF767SDEM01 Found unit icing over fresh food evaporator causing blocked airflow in fridge compartment. Unit has been operating good otherwise, diagnosed thermistor and control.; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire), schdld next appmnt for 6/7 THU

Near Dewey Dr, Kettering, OH 45420
Daniel  L.

Daniel L.

Maytag refrigerator MFI2269DRM01 Found ice jammed in ice maker causing it not to return to home position, or make ice, removed obstruction from ice maker, unit checks ok.; Cllctd $96.52 CC Ref # 4940, Job Cmpltd

Near Swango Dr, Kettering, OH 45429
Daniel  L.

Daniel L.

Whirlpool washer WFW92HEFW0 Checked hot and cold water connections, tightened harness connection to valve, checked automatic soap dispenser, check dispenser pump, and seal, ran through test cycle, all operation checks normal now.; Job Cmpltd

Near Carrlands Dr, Kettering, OH 45429
Joel L.

Joel L.

Whirlpool refrigerator WRF990SLAM02 7721983468 called Techline unit is none repairable. Cus will call cus service for exchange. ; Job Cmpltd

Near Wimbledon Cir, Kettering, OH 45420
Daniel  L.

Daniel L.

Maytag washer MVWC415EW1 Found faulty shift actuator and shift assembly, replaced cam and shifter, checks ok.; used 1 W10721967 (CAM), and 1 W10913953 (ACTUATOR) from stock, Job Cmpltd

Near Isaac Prugh Way, Kettering, OH 45429
Daniel  L.

Daniel L.

Whirlpool refrigerator WRB322DMBW00 Diagnosed unit not going into defrost, evap full of frost, put unit into forced defrost, heater came on, replaced bad jazz board, checks ok ; used 1 W10503278 (CTRL BRD * USE) from stock, Job Cmpltd

Near Brydon Rd, Kettering, OH 45419
Daniel  L.

Daniel L.

Whirlpool oven WGG745S0FS02 Checked upper and lower oven igniters, checked harness connections to oven sensors at control, made adjustment to regulator switch, ran through test heating cycle, both ovens heated to proper temps, checks ok; Job Cmpltd

Near Ackerman Blvd, Kettering, OH 45429
Joel L.

Joel L.

MAYTAG DISHWASHER MDB4949SDZ0 Found control lock on key pad. Ran unit through disgnostics. All tests are good. Filling washing and draining well. Cus to observe. ; Job Cmpltd

Near Foxglen Cir, Kettering, OH 45429
Daniel  L.

Daniel L.

Maytag washer MVWC415EW1 Replaced agitator top all checks OK; Cllctd $208.65 CC Ref # 6720, Job Cmpltd

Near E Whipp Rd, Kettering, OH 45440
Daniel  L.

Daniel L.

MAYTAG WASHER Replaced agitator top all checks OK; Cllctd $208.65 CC Ref # 6720, Job Cmpltd

Near E Whipp Rd, Kettering, OH 45440