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Local Reviews
for Hamilton, OH

Rated 4.7 out of 5 stars based on 21 customer reviews

Map of Hamilton, OH

Service Call




Well he quickly determined what the problem was but I decided to replace the appliance instead of repairing it.


Map of Hamilton, OH

Very knowledgeable. Did not take long.




Good job. Much better than buying a new microwave😊


Map of Hamilton, OH

Judy





Map of Hamilton, OH

good service





Map of Hamilton, OH

Great service





Map of Hamilton, OH

Looks good!




So far so good. My son Patrick will be running several loads this weekend. He will put it to the test. Looks good so far.


Response from A to Z Appliance Service:

Thanks for the review. Glad to hear it looks good so far


Map of Hamilton, OH

Great Service




Jake was friendly and repaired my dishwasher quickly. He was knowledgeable and answered all my questions.


Response from A to Z Appliance Service:

Thank you.


Map of Hamilton, OH

Great Service




Our technician was very knowledgeable and he answered all my questions. I was able to get a timely appointment during the holidays and the service repair was quick.


Response from A to Z Appliance Service:

Thank you for this review. We appreciate it and are happy we could get you taken care of before the holidays.


Map of Hamilton, OH

Good service





Response from A to Z Appliance Service:

Thank you


Map of Hamilton, OH

Miller





Good customer service




Anthony was a very good technician. He accessed the problem, ordered the parts & fixed the oven quickly without any mess. I loved this company’s service scheduling &tracking system.


Great service




Anthony was very professional and thorough.


Response from A to Z Appliance Service:

Thank you for this review


Better than expectedaa




Anthony did a great job


Response from A to Z Appliance Service:

Thank you


good tech




service was fine, but the break down of the unit only added to whirlpool being a bad company they screwed me out of the rebate when i got the units and now they aren,t going to stand up either. no more whirlpool for this house.


Response from A to Z Appliance Service:

Thank you for the 5 star rating. Sorry your experience with the Whirlpool brand was not better. We do think Whirlpool is still a good manufacturer, but also understand your feelings as well.


Excellent Job




Anthony went through a muti-step process to fix a mounting bracket on my microwave. He worked quickly and showed his knowledge of microwaves in removing hardware to get to the heart of the problem.


Response from A to Z Appliance Service:

Thank you very much. We appreciate you taking the time to leave this review


Unprofessional service




The first time that they were suppose to come they said they were 10 minutes away and never showed up. Than today when they said they’d be here at 10 this morning they never showed up. Until about 1:40 they called our phone to let us know they were only 10 minutes away. When they were done they just left without even a word on telling us if the washer had been fixed or if they’d have to come back with more parts. This was the most unprofessional service.


Response from A to Z Appliance Service:

Thank you for this review and I apologize that you did not get a 5 star service experience. It looks like on our first visit that we had the wrong address in our system. Our tech should have notified our office that he was running behind on the second visit so they could reach out to you. We have talked to him about the importance of proper communication with customers, especially when running behind. I do apologize for that. Normally our techs are very good about communicating with the customer as we review that a lot with them. Customers need to know what is going on with their service event. Our current techs are very good about this and even make notes if they could not update the customer about the job. Thank you for the review and we will use this to help us improve our team to deliver a better experience for our customers.


Great service




Excellent service


Response from A to Z Appliance Service:

Thank you for this review


Jacki




Arthur is a wonderful technician. He is knowledgeable and flexible. He is professional and wants to complete his repairs to meet his customer's satisfaction. I would ask for Arthur if I have another repair problem.


Response from A to Z Appliance Service:

Thank you for the review. We appreciate you taking the time to leave it.


Great service!





Response from A to Z Appliance Service:

Thank you


Arthur was an excellent technician.




The store did not load a part that I had requested, so they will need to return to complete the work.


Response from A to Z Appliance Service:

Thank you for the review. We appreciate it.


Jill




Great service


Response from A to Z Appliance Service:

Thank you for the review


Jeremy F.

Jeremy F.

DRYER WHIRLPOOL MEDB800VU "Replaced pulley, ran through test cycle, not squeaking, checks ok."

Near Charfield Ln, Hamilton, OH 45011
Arthur H.

Arthur H.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 On arrival had customer sign damage waiver. Then removed bad compressor And filter drier. Prepared all lines and a filter drier. Installed the new Compressor and filter drier. Pulled vacuum to -30 psi and checked for Leaks . Recharged with 4.2 oz of 134a . Installed a new water inlet valve . Checked for leaks none found . Cycled the ice maker and filled .

Near Timmy Dr, Hamilton, OH 45011
Jeremy F.

Jeremy F.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 "Checked evap, evap has no frost pattern, checked amp draw, getting less than 1 amp, checked start device, start device is sending 120 to compressor, checked compressor, compressor is not ohmng, also found water inlet valve is leaking, needs compressor, and water valve replaced.; ordrng 1 W11092625 (compressor) and 1 WPW10279909 (valve-inlt)"

Near Timmy Dr, Hamilton, OH 45011
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Tested unit, incoming power at fridge outlet is 0 VAC, checked breaker, not tripped, tested unit through different outlet that is sending 124 VAC, unit powers on fine, tested evap fan, compressor fan, thermistors, all check ok, dampener opens and closes well, cleaned drain pan in back of unit, all operations are normal, all checks ok. Customer to have wall outlet checked by an electrician."

Near N 3rd St, Hamilton, OH 45011
Mark B.

Mark B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 "Customer complaint of unit being too noisy in wash cycle, checked for insulation, all insulation is intact, tested unit through diagnostic cycle, unit had no issues, all operations are normal, unit is running as expected."

Near Cincinnati Brookville Rd, Hamilton, OH 45013
Jeremy F.

Jeremy F.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Replaced freezer door, no dents, or dings, checks ok."

Near Shady Meadows Dr, Hamilton, OH 45011
Jeremy F.

Jeremy F.

WASHER WHIRLPOOL WTW7500GW0 "Checked for error codes, found stuck UI key, reset UI keys, calibrated unit, all operations normal, checks ok."

Near S 11th St, Hamilton, OH 45011
Anthony S.

Anthony S.

DRYER MAYTAG MEDB835DW4 "Customer complaint of unit making burning smell during cycle. Confirmed complaint, model and serial numbers. Removed and reinstalled all electrical connections to main control. Cleaned excess lint from lower section of dryer. Reinstalled all related components. Ran test cycle. All ok at this time."

Near Allen Ave, Hamilton, OH 45015
Mark B.

Mark B.

WASHER MAYTAG MVWX655DW1 "Replaced brace, tested door latch, door is latching correctly, all checks ok."

Near Dayton St, Hamilton, OH 45011
Anthony S.

Anthony S.

WASHER MAYTAG MVWC565FW1 "Customer complaint of agitator not spinning and burning smell during cycle. Confirmed complaint, model and serial numbers. Stored error code for F7/E6 motor fault. Found over heated motor. Needs new drive motor for return visit. ; ordrng 1 W11026785 (MOTOR-DRVE )"

Near Withrow Rd, Hamilton, OH 45011
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Called techline to inform wiring for freezer LED light does not have a harness and is too short to reinstall new led light, techline advised no repair possible, sr number: 7724235145, was transferred to trade care team, care team advised will start process for product exchange, sr:7724515020, product exchange team to contact customer within 72 hours."

Near Hamilton, OH 45011
Mark B.

Mark B.

WASHER MAYTAG MVWX655DW1 "Replaced pressure switch hose, ran unit through regular cycle, unit filled, agitated, drained and spun normally, completed cycle, all checks ok.; pckd up 1 WP353244 (pressure switch hose)"

Near Clinton Ave, Hamilton, OH 45015
Mark B.

Mark B.

LAUNDRY WHIRLPOOL WTW5000DW2 "Replaced control, recalibrated unit, auto tested unit, all functions normal, all checks ok."

Near Mill Crest Dr, Hamilton, OH 45011
Mark B.

Mark B.

A-DOTT MAYTAG MEDE300VF0 "Replaced control, tested unit, all operations normal, all checks ok."

Near Wood Ct, Hamilton, OH 45011
Mark B.

Mark B.

WASHER MAYTAG MVWX655DW1 "Replaced control, recalibrated unit, tested unit, all operations are normal through automatic testing, all checks ok."

Near Clinton Ave, Hamilton, OH 45015
Mark B.

Mark B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Found no lights coming on on unit, tested incoming power, power is only at ~56 VAC, advised to have electrician correct incoming power issue, advised unable to test or repair unit without correct incoming power."

Near Franklin St, Hamilton, OH 45013
Mark B.

Mark B.

WASHER MAYTAG MVWX655DW1 "Checked error codes, found pressure system fault, tested water level, unit does not fill with correct amount of water, needs new pressure hose; ordrng 1 WP353244 (pressure switch hose)"

Near Clinton Ave, Hamilton, OH 45015
Mark B.

Mark B.

WASHER MAYTAG MVWX655DW1 "Replaced lid, tested lid latch, lid still not flush, not allowing lid to lock each time it is activated, called tech line, tech line had me check cabinet brace to see if it is affecting lid latching correctly, when top of unit is not attached to bracket, lid latches correctly, needs brace replaced; ordrng 1 W11224739 (BRACE)"

Near Dayton St, Hamilton, OH 45011
Mark B.

Mark B.

A-DOTT MAYTAG MEDE300VF0 "Tested unit, found F01 error code, checked incoming power, voltage is at 240, and 120 at the board, needs control board replaced. Quoted part: WPW10174745; ordrng 1 WPW10174745 (cntrl-elec)"

Near Wood Ct, Hamilton, OH 45011
Anthony S.

Anthony S.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 "Customer complaint of pantry door scratched. Confirmed complaint, model and serial numbers. Took pictures of damage. Needs new pantry drawer door for return visit. ; ordrng 1 W11104493 (DOR-FIP )"

Near Mill Crest Dr, Hamilton, OH 45011
Mark B.

Mark B.

WASHER MAYTAG MVWX655DW1 "Customer states after last tech at home, ran unit through normal cycle and checked on unit after it was running for an hour, unit was stuck in wash cycle, continued to stay in cycle, customer unplugged unit. Upon arrival plugged unit in, unit still in wash cycle, held button to cancel wash, unit drained as normal. Checked error codes, no error codes present, tested unit, all functions are normal, problem with control not going through proper cycles, ordering control.; ordrng 1 W11116592 (cntrl-elec)"

Near Clinton Ave, Hamilton, OH 45015
Mark B.

Mark B.

WASHER MAYTAG MVWX655DW1 "Replaced top, and lid hinges, tested unit, lid lock is activating correctly, but still not locking lid at all times, lid still raised on right side unless forced down, called tech line, tech line advised sounds like warped lid, advised to order new lid, tech line file number: 7724449579; ordrng 1 W11096893 (strike) and 1 W11117421 (lid)"

Near Dayton St, Hamilton, OH 45011
Anthony S.

Anthony S.

DRYER MAYTAG MEDC300BW "Customer complaint of dryer not heating. Confirmed complaint, model and serial numbers. Found cut out open. Replaced cut out kit. Ran test cycle. All ok at this time. ; used 1 279816 (CUTOFF) from stock"

Near Fletching Cir, Hamilton, OH 45011
Anthony S.

Anthony S.

WASHER MAYTAG MVWX655DW1 "Customer complaint of unit not completing cycle. Confirmed complaint, model and serial numbers. No stored error codes. Removed and reinstalled all electrical connections to main control. Calibrated control, ran test cycle. All ok at this time."

Near Clinton Ave, Hamilton, OH 45015
Anthony S.

Anthony S.

DISHWASHER MAYTAG MDB8959SFZ4 "Customer complaint of unit not washing dishes. Confirmed complaint, model and serial numbers. Stored error code for wash pump not running. Ran test cycle to confirm. Needs new sump and motor assembly for return visit. ; ordrng 1 WPW10591570 (pump&motor)"

Near Donna Marie Dr, Hamilton, OH 45013
Anthony S.

Anthony S.

WASHER AMANA NTW4516FW1 "Replaced gearcase, splutch kit,, and belt. Calibrated unit, ran test cycle. All ok at this time."

Near S Derexa Dr, Hamilton, OH 45011
Mark B.

Mark B.

DRYER WHIRLPOOL MEDC215EW1 "Tested unit, found timer clicking while unit is off, needs replaced, also found water in venting hose, vent at wall is very full of lint, advised customer to have vents cleaned to ensure proper heating and operation, advised Parts concession from warranty dept at whirlpool. ordrng 1 WPW10185982 (timer)"

Near Lakewood Dr, Hamilton, OH 45011
Anthony S.

Anthony S.

REFRIGERATOR KITCHENAID WRV986FDEM01 "Replaced drawer front, dispenser, and harness. All ok at this time. Customer to observe."

Near Hamilton Middletown Rd, Hamilton, OH 45011
Anthony S.

Anthony S.

"M/W OTR, PURCHA" MAYTAG MMV4205DS1 "Customer complaint of unit displaying open close door message. Confirmed complaint, model and serial numbers. Found door switches not performing to design specifications. Replaced door switches. Ran test cycle. All ok at this time. ; used 3 W10727360 (SWITCH) from stock"

Near Jessies Way, Hamilton, OH 45011
Anthony S.

Anthony S.

RANGE GE JBP21GV2WH "Customer complaint of unit not baking. Displays FFF on user interface. Electronic control not operating to design specifications. Needs new control for return visit. Customer declining repairs at this time. Paid service call. Control WB27X10215.

Near Jessies Way, Hamilton, OH 45011
Mark B.

Mark B.

MW-HOOD COMBO WHIRLPOOL M436W01 "Checked high voltage capacitor, capacitor is testing well, needs new magnetron, magnetron is discontinued, no longer available, part: 54001073"

Near Cove Ct, Hamilton, OH 45013
Mark B.

Mark B.

LAUNDRY MAYTAG MVWB865GW0 "Replaced control and ui, ui now testing correctly, control now sending proper voltage, tested unit, all checks ok."

Near W Taylor School Rd, Hamilton, OH 45013
Anthony S.

Anthony S.

DRYER WHIRLPOOL WED49STBW1 "Customer complaint of unit not drying clothes well. Confirmed complaint, model and serial numbers. Found thermal cut out open. Replaced thermal cut out kit. Ran test cycle. All ok at this time. ; used 1 279816 (CUTOFF) from stock"

Near N Washington Blvd, Hamilton, OH 45013
Anthony S.

Anthony S.

, Customer complaint of unit not drying clothes well. Confirmed complaint, model and serial numbers. Found thermal cut out open. Replaced thermal cut out kit. Ran test cycle. All ok at this time. ; used 1 279816 (CUTOFF) from stock, Job Cmpltd,

Near N Washington Blvd, Hamilton, OH 45013
Anthony S.

Anthony S.

REFRIGERATOR MAYTAG MFI2570FEZ05 "Authorization # MJ2AJ00EPL1 Customer complaint of unit not dispensing ice. Also needs correct parts ordered for broken shelf. Confirmed complaint, model and serial numbers. Found auger motor not working properly and binding. Ice bin also binding and separating. Needs new auger motor, impeller, ice bin, and door shelf for return visit. ; ordrng 1 W11185686 (ICE CONTAINER) and 1 WP63052-2 (IMPELLER ) and 1 WPW10212139 (bin-cntlvr) and 1 WPW10317991 (MOTOR )"

Near Verlyn Ave, Hamilton, OH 45013
Mark B.

Mark B.

DRYER WHIRLPOOL WED4900XW2 "Found squeak from idler pulley, replaced with dryer maintenance kit, also found door bent on unit, needs new door and hinges.; rqstng P&A on 1 WP3393549 (door) and 1 WP695737 (door) and 1 WP8066056 (hinge-door) and 1 WP8066057 (hinge-door), used 1 4392065 (DRYER MAINT. KIT) from stock"

Near Bishop Ave, Hamilton, OH 45015
Mark B.

Mark B.

WASHER MAYTAG MVWX655DW1 "Replaced strike and lid, lid still not latching correctly, needs to have top of unit and hinges replaced, ordering parts.; ordrng 1 W10270398 (hinge) and 1 W10270399 (hinge) and 1 W10768758 (top) and 1 WP8563965 (lid hinge) and 1 WP8572974 (lid hinge)"

Near Dayton St, Hamilton, OH 45011
Anthony S.

Anthony S.

OVEN IKEA IBS550PWW01 "Customer complaint of unit not turning on after stopping during self clean cycle. Confirmed complaint, model and serial numbers. Found control thermal fuse open. Replaced thermal fuse. Unit still not powering on, no display or response from UI. Technical service information not provided to diagnose bad control or UI. Ordering UI and appliance manager for return visit. ; ordrng 1 WPW10158965 (cntrl-oven) and 1 WPW10158972 (CNTRL-ELEC )"

Near Shady Creek Way, Hamilton, OH 45011
Anthony S.

Anthony S.

WASHER WHIRLPOOL WTW5000DW2 "Customer complaint of unit not completing cycle. Confirmed complaint, model, and serial numbers. Stored error code for a basket speed sensor fault. Found open circuit with drive motor capacitor. Needs capacitor for return visit.; ordrng 1 W11158831 (CAPACITOR )"

Near Princeton Rd, Hamilton, OH 45011
Anthony S.

Anthony S.

WASHER WHIRLPOOL NTW4516FW3 "Customer complaint of unit vibrating during spin cycle. Confirm complaint, model, and serial numbers. Found upper suspension cup busted. Needs new suspension kit for return visit.; ordrng 1 W10780045 (suspension)"

Near Princeton Rd, Hamilton, OH 45011