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Local Reviews
for Hamilton, OH

Rated 4.6 out of 5 stars based on 12 customer reviews

Map of Hamilton, OH

Miller





Map of Hamilton, OH

Good customer service




Anthony was a very good technician. He accessed the problem, ordered the parts & fixed the oven quickly without any mess. I loved this company’s service scheduling &tracking system.


Map of Hamilton, OH

Great service




Anthony was very professional and thorough.


Response from A to Z Appliance Service:

Thank you for this review


Map of Hamilton, OH

Better than expectedaa




Anthony did a great job


Response from A to Z Appliance Service:

Thank you


Map of Hamilton, OH

good tech




service was fine, but the break down of the unit only added to whirlpool being a bad company they screwed me out of the rebate when i got the units and now they aren,t going to stand up either. no more whirlpool for this house.


Response from A to Z Appliance Service:

Thank you for the 5 star rating. Sorry your experience with the Whirlpool brand was not better. We do think Whirlpool is still a good manufacturer, but also understand your feelings as well.


Map of Hamilton, OH

Excellent Job




Anthony went through a muti-step process to fix a mounting bracket on my microwave. He worked quickly and showed his knowledge of microwaves in removing hardware to get to the heart of the problem.


Response from A to Z Appliance Service:

Thank you very much. We appreciate you taking the time to leave this review


Map of Hamilton, OH

Unprofessional service




The first time that they were suppose to come they said they were 10 minutes away and never showed up. Than today when they said they’d be here at 10 this morning they never showed up. Until about 1:40 they called our phone to let us know they were only 10 minutes away. When they were done they just left without even a word on telling us if the washer had been fixed or if they’d have to come back with more parts. This was the most unprofessional service.


Response from A to Z Appliance Service:

Thank you for this review and I apologize that you did not get a 5 star service experience. It looks like on our first visit that we had the wrong address in our system. Our tech should have notified our office that he was running behind on the second visit so they could reach out to you. We have talked to him about the importance of proper communication with customers, especially when running behind. I do apologize for that. Normally our techs are very good about communicating with the customer as we review that a lot with them. Customers need to know what is going on with their service event. Our current techs are very good about this and even make notes if they could not update the customer about the job. Thank you for the review and we will use this to help us improve our team to deliver a better experience for our customers.


Map of Hamilton, OH

Great service




Excellent service


Response from A to Z Appliance Service:

Thank you for this review


Map of Hamilton, OH

Jacki




Arthur is a wonderful technician. He is knowledgeable and flexible. He is professional and wants to complete his repairs to meet his customer's satisfaction. I would ask for Arthur if I have another repair problem.


Response from A to Z Appliance Service:

Thank you for the review. We appreciate you taking the time to leave it.


Map of Hamilton, OH

Great service!





Response from A to Z Appliance Service:

Thank you


Arthur was an excellent technician.




The store did not load a part that I had requested, so they will need to return to complete the work.


Response from A to Z Appliance Service:

Thank you for the review. We appreciate it.


Jill




Great service


Response from A to Z Appliance Service:

Thank you for the review


Anthony S.

Anthony S.

IKEA oven IBS550PWW01 Replaced LED display. All ok at this time. ; Job Cmpltd

Near Shady Creek Way, Hamilton, OH 45011
Anthony S.

Anthony S.

Whirlpool washer WTW5000DW1 Customer complaint of unit not starting cycle. Confirmed complaint, model and serial numbers. Stored error code for long fill. Found open circuit on hot water inlet valve assembly. Replaced inlet water valve assembly. Ran test cycle. All ok at this time. ; used 1 W11210459 (VALVE) from stock, Job Cmpltd

Near Haverford Dr, Hamilton, OH 45011
Anthony S.

Anthony S.

Maytag washer MHW5500FW1 Customer complaint of unit not filling with hot water. Confirmed complaint, model and serial numbers. Hot water valve getting voltage from control but not opening to let water in. Replaced inlet water valve assembly, ran test cycle. All ok at this time. ; Job Cmpltd

Near Morris Rd, Hamilton, OH 45011
Anthony S.

Anthony S.

IKEA oven IBS550PWW01 Replaced parts. Ran test cycle. All ok at this time. ; Job Cmpltd

Near Shady Creek Way, Hamilton, OH 45011
Anthony S.

Anthony S.

Whirlpool dishwasher WDT750SAHZ0 Customer complaint of unit not drying some dishes completely. Confirmed complaint, model and serial numbers. Ran test cycle. No stored error codes. Heating element working properly. Advised customer of drying aids and features of unit, using rinse aid, heat dry, extended heat dry, and sani-rinse. Checked supply voltage, display, UI, control, fuses and loads. Checked door stitch, wash motor, heating element, hi limit thermostat, fill valve, float switch, drain pump/motor, dispenser, and diverter valve. All checks ok. All ok at this time.; Job Cmpltd

Near Augspurger Ave, Hamilton, OH 45011
Anthony S.

Anthony S.

Whirlpool refrigerator WRX988SIBM03 Replaced freezer LED module. All ok at this time. ; Job Cmpltd

Near Robinson Rd, Hamilton, OH 45013
Anthony S.

Anthony S.

Whirlpool refrigerator WRX988SIBM03 Customer complaint of ceiling light in refrigerator and freezer not working. Confirmed complaint, model and serial numbers. Bypassed freezer LED module. Refrigerator lights working. Needs new freezer LED module, W11126053, for return visit. ; ordrng 1 W11126053 (module), schdld next appmnt for 11/7 WED

Near Robinson Rd, Hamilton, OH 45013
Anthony S.

Anthony S.

Kitchen Aid range KFED500ESS00 Replaced oven control. Ran test cycle. Customer dissatisfied with convection blower cycling off and on during all convection cycles. Unit working as designed. Customer to observe. ; Job Cmpltd

Near Park Ave, Hamilton, OH 45013
Anthony S.

Anthony S.

Kitchen Aid icemaker KUIC15POZP2 Customer complaint of unit making very thin ice. Confirmed complaint, model and serial numbers. Water level sensor reading full when water reservoir is not full. Needs recirculation pump, W10908287, for return visit. ; ordrng 1 W10908287 (PUMP ), schdld next appmnt for 10/30 TUE 12-5

Near Ridgefield Rd, Hamilton, OH 45013
Anthony S.

Anthony S.

Whirlpool refrigerator WRS571CIDM01 Replaced ice maker, cycled and filled with water. All ok at this time. Customer to observe. ; Job Cmpltd

Near Jacksonburg Rd, Hamilton, OH 45011
Anthony S.

Anthony S.

Whirlpool washer WTW7500GW0 Replaced main control. Calibrated unit, ran test cycle. All ok at this time. ; Job Cmpltd

Near Main St, Hamilton, OH 45013
Anthony S.

Anthony S.

Whirlpool dishwasher WDF540PADB1 Customer complaint of unit not spraying water during wash cycle. Confirmed complaint, model and serial numbers. Control and pump&motor getting 120 VAC. High resistance in pump&motor circuit, 1.08 MegOhms. Needs pump&motor assembly, W10605059, $164.47, install labor, $98.75, tax $17.11. Customer declining repairs at this time. ; Cllctd $95.00 cash, Job Cmpltd

Near Woodlawn Ave, Hamilton, OH 45015
Anthony S.

Anthony S.

Whirlpool washer WTW4816FW2 Customer complaint of unit not draining after cycle. Confirmed complaint, model and serial numbers. Found drain pump inoperable. Replaced drain pump. Ran test cycle. All ok at this time. ; used 1 w10661045 (DRAIN PUMP) from stock, Job Cmpltd

Near Hayes Ave, Hamilton, OH 45015
Anthony S.

Anthony S.

Whirlpool refrigerator WRF767SDEM01 Customer complaint of unit not making ice. Confirmed complaint, model and serial numbers. Called WP TechLine. Found ice maker harvest motor skipping in the 6:00 to 9:00 position. Replaced icemaker, manually cycle and filled with water. All ok at this time. Customer to observe. ; Job Cmpltd

Near Tara Brooke Ct, Hamilton, OH 45011
Anthony S.

Anthony S.

Whirlpool microwave UMV1160CB3 Customer complaint of unit not heating. Confirmed complaint, model and serial numbers. High side getting supply voltage. Needs HV transformer, capacitor, and magnetron for return visit. ; ordrng 1 W10836753 (TRANSFORMR ) and 1 W10850446 (capactr-mg) and 1 WPW10693025 (MAGNETRON ), schdld next appmnt for 10/17 WED 8-12

Near Oxford-Trenton Rd, Hamilton, OH 45013
Anthony S.

Anthony S.

Whirlpool dishwasher KUDC10IXBL0 Customer complaint of unit not completing cycle. Confirmed complaint, model and serial numbers. Stored error codes for fill valve, float switch, OWI sensor, and main control. Called WP TechLine, ordering parts for return visit. ; rqstng P&A on 1 WPW10195036 (float ASSEMBLY ) and 1 WPW10195039 (float switch) and 1 WPW10327249 (water intake valve) and 1 WPW10380685 (CNTRL-ELEC ) and 1 WPW10705575 (SENSOR ), schdld next appmnt for 10/17 WED 7-10

Near W Elkton Rd, Hamilton, OH 45013
Anthony S.

Anthony S.

Whirlpool refrigerator WRF535SMBM00 Customer complaint of unit not cooling in refrigerator section. Confirmed complaint, model and serial numbers. Checked damper and defrost. Freezer evaporator iced up. Defrosted freezer evaporator. Adjusted defrost to fixed timed defrost. All ok at this time. ; Cllctd $119.28 Check # 192, Job Cmpltd

Near Drew Dr, Hamilton, OH 45011
Anthony S.

Anthony S.

Kitchen Aid refrigerator KRFC302ESS00 Replaced left door gasket. Called WP TechLine (Representative TJ, SR#: 7723123676). Customer complaint of doors not lining up. Bent left lower hinge up per direction from WP TechLine. Doors lined up at techs departure. All ok at this time. ; Job Cmpltd

Near Gephart Rd, Hamilton, OH 45011
Anthony S.

Anthony S.

Whirlpool dishwasher WDF520PADM7 Replaced dispenser, ran test cycle. All ok at this time. ; Job Cmpltd

Near Mossy Grove, Hamilton, OH 45013
Anthony S.

Anthony S.

Whirlpool dryer WED9200SQ0 Customer complaint of unit not heating. Checked safeties and cut outs. Found heating element, open circuit. Picked up heating element. ; pckd up 1 WP8544771 (ELEMENT ), Cllctd $95.85 Check # 1990, and $117.66 Check # 1992, Job Cmpltd

Near Ann Elise Ct, Hamilton, OH 45011
Anthony S.

Anthony S.

Whirlpool dishwasher KUDC10IXBL0 Replaced control panel. Ran test cycle. All ok at this time. ; Job Cmpltd

Near W Elkton Rd, Hamilton, OH 45013
Anthony S.

Anthony S.

Whirlpool dishwasher WDF520PADM7 Customer complaint of unit not washing dishes. Confirmed complaint, model and serial numbers. Stored error code 10/1, dispenser electrical problem. Dispenser door not opening during cycle. Needs dispenser, WPW10671905, for return visit. ; ordrng 1 WPW10671905 (DISPENSER ), schdld next appmnt for 10/4 THU

Near Mossy Grove, Hamilton, OH 45013
Anthony S.

Anthony S.

Whirlpool dishwasher KUDC10IXBL0 Customer complaint of unit not starting intermittently and lights on user interface illuminating erratically. Needs new user interface, WPW10500176, for return visit. ; ordrng 1 WPW10500176 (PANL-CNTRL ), schdld next appmnt for 10/3 WED 7-9

Near W Elkton Rd, Hamilton, OH 45013
Anthony S.

Anthony S.

Kitchen Aid refrigerator KRFC302ESS00 Customer complaint of Refrigerator Door gaskets torn. Replaced right side door gasket. Needs second gasket, W10443241, for return visit. ; ordrng 1 W10443241 (GASKET-FIP ), schdld next appmnt for 10/5 FRI 8-12

Near Gephart Rd, Hamilton, OH 45011
Anthony S.

Anthony S.

Whirlpool refrigerator WRS588FIHV00 Replaced door. Confirmed complaint of unit making loud noise intermittently. Confirmed complaint, model and serial numbers. Damper/diffuser making noise when opening and closing. Needs damper, W11164593, for return visit. ; ordrng 1 W11164593 (DIFFUSER ), schdld next appmnt for 10/4 THU

Near Pershing Ave, Hamilton, OH 45011
Daniel  L.

Daniel L.

Maytag washer MVWB835DW0 Unit had F5 E0 error code, replaced the air pressure hose due to possible air leak, recalibrated and tested unit, operations checks ok at this time; used 1 353244 (HOSE,PRESSURE SWITCH) from stock, Job Cmpltd

Near Hyde Park Dr, Hamilton, OH 45013
Anthony S.

Anthony S.

Whirlpool dishwasher MDB8959SFZ4 Customer complaint of upper rack falling down on left side. Picked up and replaced upper rack slides. All ok at this time. ; pckd up 1 W11259785 (track) and 1 W11259786 (track), Job Cmpltd

Near Dakota Ct, Hamilton, OH 45011
Anthony S.

Anthony S.

Whirlpool microwave WMH31017AB4 Customer complaint of unit not heating. Customer declined service call " for $150 appliance " Customer looking into replacing unit. ; Job Cmpltd

Near Somerton Ct, Hamilton, OH 45013
Anthony S.

Anthony S.

Whirlpool microwave WMH31017FS0 Replaced magnetron and high voltage diode. Ran test cycle. All ok at this time. ; Job Cmpltd

Near Weeping Oak Drive, Hamilton, OH 45013
Anthony S.

Anthony S.

Maytag washer MVWB835DW0 Replaced and calibrated main control. Ran test cycle. All ok at this time. ; Job Cmpltd

Near Hyde Park Dr, Hamilton, OH 45013
Jeremy F.

Jeremy F.

Whirlpool refrigerator WRV986FDEM01 Checked freezer evap drain, checked ice maker, found ice maker calling for water constantly causing leaking in the bottom of refrigerator, needs new ice maker.; ordrng 1 W10886931 (icemaker), schdld next appmnt for 9/18 TUE

Near Coach Light Cir, Hamilton, OH 45011
Anthony S.

Anthony S.

Maytag washer MVWB835DW1 Customer complaint of unit not completing cycle. Confirmed complaint, model and serial numbers. Stored error code for stuck key, needs Control, W11111453, and user interface, W10861510, for return visit. ; ordrng 1 W10861510 (CONSOLE ) and 1 W11111453 (CNTRL-ELEC ), schdld next appmnt for 9/19 WED 8-12

Near Lawrence Ave, Hamilton, OH 45013
Anthony S.

Anthony S.

Maytag washer MVWB835DW0 Customer complaint of unit not completing cycle. Confirmed complaint, model and serial numbers. F3E1 pressure system fault. No blockage or obstruction in water level tubing. Needs new control, W10812420, for return visit. ; ordrng 1 W10812420 (CNTRL-ELEC ), schdld next appmnt for 9/19 WED 8-12

Near Hyde Park Dr, Hamilton, OH 45013
Anthony S.

Anthony S.

Whirlpool washer WTW8540BW0 Customer complaint of unit leaking water onto floor intermittently. Confirmed complaint, model and serial numbers. Called WP TechLine. They suggested to adjust feet to center tub under top opening and detergent dispenser in order to prevent water splashing out, and over spraying onto floor. Adjusted feet, ran several test cycles. All ok at this time. ; Job Cmpltd

Near Graybirch Knoll, Hamilton, OH 45011
Anthony S.

Anthony S.

Jenn-Air cooktop C221 Replaced RR infinite switch. All ok at this time. ; Cllctd $140.00 CC Ref # 3954, Job Cmpltd

Near Georgetown Rd, Hamilton, OH 45014
Anthony S.

Anthony S.

Roper washer RTW4516FW1 Customer complaint of unit not continuing cycle after fill. Confirmed complaint, model and serial numbers. Stored error code F8E1 – NO FILL, LONG FILL. Found water inlet valve screen clogged with rust. Replaced water inlet valve assembly. Ran test cycle. All ok at this time. ; used 1 W11210459 (VALVE) from stock, Job Cmpltd

Near Hamilton New London Rd, Hamilton, OH 45013
Anthony S.

Anthony S.

Kitchen Aid microwave KHMS2040WBL1 Prior 90 day. Removed and reinstalled control panel properly to allow for door to close properly. All ok at this time. ; Job Cmpltd

Near Hamilton Scipio Rd, Hamilton, OH 45013
Anthony S.

Anthony S.

Ge refrigerator PFSS9PKYASS Customer complaint of unit not cooling in freezer at times. Confirmed complaint, model and serial numbers. Defrosted freezer evaporator, defrost setting ok, and working properly. All ok at this time. ; Cllctd $122.48 CC Ref # 2455, Job Cmpltd

Near Robina Ln, Hamilton, OH 45013
Anthony S.

Anthony S.

Maytag dryer MEDC215EW1 Customer complaint of unit not drying clothes during cycle. Confirmed complaint, model and serial numbers. 240 VAC supply voltage at dryer. Checked thermal fuses and cutouts. All ok. Ran test cycle. Found drum not rotating, belt broke. Installed dryer repair kit. Ran test cycle. All ok at this time. ; used 1 4392067 (DRYER REPAIR KIT) from stock, Job Cmpltd

Near Rochester Ave, Hamilton, OH 45011
Anthony S.

Anthony S.

Whirlpool freezer WRF555SDHV00 Customer complaint of excessive frost in freezer. Confirmed complaint, model and serial numbers. Defrosted freezer compartment. Found dispenser door not closing fully after dispensing ice. Replaced ice door separator assembly. All ok at this time. ; Job Cmpltd

Near Creekside Way, Hamilton, OH 45011