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Local Reviews
for Hamilton, OH

A to Z Appliance Service Rated 4.5 out of 5 stars based on 36 customer reviews

Map of Hamilton, OH

Great and friendly service




Review of A to Z Appliance Service


Map of Hamilton, OH

Reliable




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Hamilton, OH

Great experience




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Hamilton, OH

Great




Review of A to Z Appliance Service

Very good! Thank you


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Hamilton, OH

Very professional!




Review of A to Z Appliance Service

Mark was professional, polite, helpful and efficient!


Response from A to Z Appliance Service:

Thank you for writing a review! Mark is a vital part of our team.


Map of Hamilton, OH

Warranty with meaning




Review of A to Z Appliance Service

So rarely does anyone today offer a product with a promise of complete satisfaction. No hassle.


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Hamilton, OH

Good timely service




Review of A to Z Appliance Service

Mark was on time and did a great job.


Response from A to Z Appliance Service:

Thank you for writing a review! We are glad to hear the service provided met your expectations.


Map of Hamilton, OH

Excellent




Review of A to Z Appliance Service

Excellent service, very helpful and knowledgeable


Response from A to Z Appliance Service:

Thank you for writing a review for us. We are pleased to hear that you service exceeded expectations.


Map of Hamilton, OH

Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


Map of Hamilton, OH

Angst




Review of A to Z Appliance Service


washing machine




Review of A to Z Appliance Service

they wouldnt touch my washer because we have mice in our house which is beyond our control ..........but there was no mice around i have kids and a husband that works i cant afford the laundry mat all the time ...........so no i am not impressed at all thanks for nothing


Tony




Review of A to Z Appliance Service

It still is not working need someone to call me


John




Review of A to Z Appliance Service

All went well


Response from A to Z Appliance Service:

Thank you


Fast, accurate service!




Review of A to Z Appliance Service

The technician was very polite and understanding. He didn’t make me feel goofy because the issue was operator error. 😀


Response from A to Z Appliance Service:

Thank you for this review


Dissatisfied customer




Review of A to Z Appliance Service

It was just a repair man reciting the basic saying: “That’s just how maytag made the machine to work” There was no listening or trying to understand the problem I was having with the machine. It was a very bad experience!


Response from A to Z Appliance Service:

Sorry you are disappointed in our techs findings. After checking each of the components, he determined that there is nothing that would change if he replaced any parts. All parts were passing the diagnostic testing. If there is a part that is failing, it will likely show up in the near future so that we can make sure the right part is replaced. At this point though, there is nothing that will change by replacing any parts. Thank you for the review.


Service Call




Review of A to Z Appliance Service

Well he quickly determined what the problem was but I decided to replace the appliance instead of repairing it.


Very knowledgeable. Did not take long.




Review of A to Z Appliance Service

Good job. Much better than buying a new microwave😊


Judy




Review of A to Z Appliance Service


good service




Review of A to Z Appliance Service


Great service




Review of A to Z Appliance Service


Looks good!




Review of A to Z Appliance Service

So far so good. My son Patrick will be running several loads this weekend. He will put it to the test. Looks good so far.


Response from A to Z Appliance Service:

Thanks for the review. Glad to hear it looks good so far


Great Service




Review of A to Z Appliance Service

Jake was friendly and repaired my dishwasher quickly. He was knowledgeable and answered all my questions.


Response from A to Z Appliance Service:

Thank you.


Great Service




Review of A to Z Appliance Service

Our technician was very knowledgeable and he answered all my questions. I was able to get a timely appointment during the holidays and the service repair was quick.


Response from A to Z Appliance Service:

Thank you for this review. We appreciate it and are happy we could get you taken care of before the holidays.


Good service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you


Miller




Review of A to Z Appliance Service


Good customer service




Review of A to Z Appliance Service

Anthony was a very good technician. He accessed the problem, ordered the parts & fixed the oven quickly without any mess. I loved this company’s service scheduling &tracking system.


Great service




Review of A to Z Appliance Service

Anthony was very professional and thorough.


Response from A to Z Appliance Service:

Thank you for this review


Better than expectedaa




Review of A to Z Appliance Service

Anthony did a great job


Response from A to Z Appliance Service:

Thank you


smcneil@atoz1.com

smcneil@atoz1.com

WASHER WHIRLPOOL WTW4816FW2 Replace gear case ran it through a spin cycle everything sounds normal at this time

Near Virginia Ave, Hamilton, OH 45013
smcneil@atoz1.com

smcneil@atoz1.com

RANGE WHIRLPOOL WFE550S0HZ1 Found the right hinge on the door is broken not allowing the door to seat properly ordering new hinge; ordrng 1 W10299224 (Hinge)

Near Bridgewater Ln, Hamilton, OH 45011
smcneil@atoz1.com

smcneil@atoz1.com

REFRIGERATOR MAYTAG MFI2569VEB Family Ice Cube dispenser is opening and closing the user interface is blinking on and off as it's happening ordering new user interface; ordrng 1 W10776981 (Control)

Near Creekside Way, Hamilton, OH 45011
randell@atoz1.com

randell@atoz1.com

REFRIGERATOR KITCHENAID KRFF507HPS00 "File number: 7728489190Gobucks77@hotmail.comCalled techline, ran ice harvest test, water fill test and filter tube heater test. Unit was not receiving 120v to the ice maker, tested control board at P3-1 to P1-1 and not getting proper voltage. Techline recommended replacing control board. Bonnard is on back order at the factory.; rqstng P&A on 1 W11224256 (CONTROL)"

Near Fayetta Dr, Hamilton, OH 45011
smcneil@atoz1.com

smcneil@atoz1.com

RANGE WHIRLPOOL WFG550S0HZ1 Call 5138494744 when on the way found that the bake and the broiler igniter you're not working ordering main control; ordrng 1 W11258611 (Control) and 1 WP9758079 (Ignitor)

Near Morris Ave, Hamilton, OH 45011
smcneil@atoz1.com

smcneil@atoz1.com

WASHER MAYTAG MVWX655DW1 Found the actuator was not shifting between agitate and spin ordering actuator; ordrng 1 W10913953 (Actuator)

Near Ridgeview Dr, Hamilton, OH 45011
smcneil@atoz1.com

smcneil@atoz1.com

WASHER WHIRLPOOL WTW4816FW2 Found the noise was coming during the agitation is going to be in the gear case ordering a gear case; ordrng 1 W11255272 (Gear case)

Near Virginia Ave, Hamilton, OH 45013
smcneil@atoz1.com

smcneil@atoz1.com

WASHER AMANA NTW4516FW3 Found the unit had the power disconnected during the cycle and it drain pump was just draining once I cancelled out the cycle everything came on and started to work just fine

Near Savitz Dr, Hamilton, OH 45011
smcneil@atoz1.com

smcneil@atoz1.com

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Found that the cord has a broke spot on the one side not sending power to the refrigerator ordering new cord; ordrng 1 W11396380 (Cord)

Near Waynes Trace Rd, Hamilton, OH 45011
smcneil@atoz1.com

smcneil@atoz1.com

DISHWASHER KITCHENAID KDTE104ESS0 Found the door hinged pop forward I was able to pry it back and put it back on doors now fine but missing wheels on all four of the rack holders ordering for rack wheel holders; ordrng 4 W10195417 (Rack wheels)s

Near Walthan Ct, Hamilton, OH 45013
smcneil@atoz1.com

smcneil@atoz1.com

DISHWASHER WHIRLPOOL WDT710PAHB1 Found dishwasher was not dispensing Jet-Dry properly also the dishwasher would work fine in the 1-hour wash but not on normal ordering new control; ordrng 1 W10671905 (Dispenser) and 1 W11306302 (Control)

Near W Taylor School Rd, Hamilton, OH 45013
Samuel R.

Samuel R.

DISHWASHER MAYTAG MDB8959SFZ "Customer stated dishwasher is leaking water all over the floor. Ran a test cycle and the unit filled, washed and drain without issues or signs of leaks, checked fill line and drain line while water was flowing through them and saw no signs of leaks. Ran a diagnostics test with all checks OK. Shortly after running the test I noticed a small amount of water in front of the right side of the dishwasher and in front of the cabinet above the sink. Inspected under the unit a second time and found a small amount of water coming from the back wall. Ran water through the left sink that goes through the garbage disposal and out a separate drain through the back wall of the cabinet. After running the water for about a minute and a half I noticed the sink was backing up with water and could hear gurgling coming from underneath the sink behind the cabinet. Water continued to slowly flow out from underneath the sink and dishwasher area. I advise the customer to contact

Near Gray Ave, Hamilton, OH 45013
smcneil@atoz1.com

smcneil@atoz1.com

REFRIGERATOR KITCHENAID KRSF505EBL00 Replace the user interface it did not fix the issue ordering main control; ordrng 1 W10743957 (Main control)

Near Chestnut Oak Ct, Hamilton, OH 45011
smcneil@atoz1.com

smcneil@atoz1.com

REFRIGERATOR KITCHENAID KRSF505EBL00 customer will not be available till after 1:30 found that when you push the ice paddle the door would open but the auger motor would not engage ordering user interface; ordrng 1 W10822640 (User interface)

Near Chestnut Oak Ct, Hamilton, OH 45011
Samuel R.

Samuel R.

REFRIGERATOR WHIRLPOOL WRB119WFBW Inspected the unit and found the compressor copper and vibrating against the metal flooring of the unit. Made adjustments to the coppering and placed a spacer. Customer complaint of freezer light not always turning on. Tested the freezer light and it function properly. Provided customers info about the freezer door switch that will possibly freeze up and not open. Unit functioning properly at this time. All checks OK. Advise the customer if the sound came back to pull the unit away from the wall a little bit to allow better airflow.; used 1 WPW10221048 (SPACER) from stock

Near Citation Dr, Hamilton, OH 45011
smcneil@atoz1.com

smcneil@atoz1.com

DRYER WHIRLPOOL WED6620HW0 Replaced user interface dryer is now working fine

Near Millikin Rd, Hamilton, OH 45011
smcneil@atoz1.com

smcneil@atoz1.com

WASHER AMANA NTW4516FW3 Found that the washer think there is water still in unit ordering main control ; ordrng 1 W11170317 (Control)

Near Savitz Dr, Hamilton, OH 45011
smcneil@atoz1.com

smcneil@atoz1.com

REFRIGERATOR WHIRLPOOL WZF34X20DW01 Found compressor everything else kicked on fan did not ordering new fan; ordrng 1 W10359880 (Fan)

Near Hamilton Richmond Rd, Hamilton, OH 45013
smcneil@atoz1.com

smcneil@atoz1.com

WASHER AMANA NTW4516FW3 Replace control put through calibration setting washing machine was in kitchen was not hooked up to water everything calibrated everything checks fine at this time

Near Savitz Dr, Hamilton, OH 45011
Mark B.

Mark B.

OVEN WHIRLPOOL WFE550S0HV1 "Complaint of screeching during convection bake, confirmed complaint, called techline, techline advised to issue would be either with cooling fan on back of motor housing, or with interior fan blade loose and rubbing, or with bearing inside fan motor. recommended to replace full fan assembly, file number: 7728000505. Replaced fan motor, found fan assembly does not come with interior fan blade or nut, found old blade and nut are what is causing noise, ordering to repair.; ordrng 1 W10758272 (fan-convct)"

Near Tolbert Rd, Hamilton, OH 45011
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRT108FZDM05 "Complaint of unit thawing things in freezer occasionally, and freezing things in the fridge compartment, attempted to get into service diagnostic mode, unit would not go into diagnostic mode, needs control replaced, ordering to repair.; ordrng 1 W11353813 (CONTROL BOX)"

Near Ramsey Dr, Hamilton, OH 45013
Samuel R.

Samuel R.

REFRIGERATOR WHIRLPOOL WRS571CIHB01 Inspected unit and found damage to the lower right door and hinge. Also found the ice maker defective and not producing ice. Icemaker cover and switch cracked but functioning properly. Ordering door and parts needed along with icemaker. Advise the customer of the wait time for the manufacturing of the door. The office will contact the customer once the door arrives.; ordrng 1 LW11091614 (dor-fip) and 1 W10789145 (cover-wire) and 1 W10873791 (icemaker) and 1 W10877807 (HINGE SPACER) and 1 W11126296 (cover-frnt) and 1 W11223753 (nameplate) and 1 W11311416 (hinge-door) and 1 WPW10257201 (cam-door)

Near Weathered Oaks Ln, Hamilton, OH 45011
Mark B.

Mark B.

WASHER WHIRLPOOL WTW8500DC5 "Complaint of noise during cycles, checked for error codes, none found, checked unit over, found back left spring is weak, needs replaced, tested high speed spin, found noise coming from gearcase, also teeth on washplate are worn, need replaced as well, ordering parts to repair. Also found drain hose installed too deep into wall drain pipe, corrected drain hose installation.; ordrng 1 W10752283 (washplate) and 1 W10811956 (drum assy) and 1 W11130356 (suspension)"

Near Edwood Dr, Hamilton, OH 45011
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Complaint of unit freezing things in fridge side, control panel not responding correctly, confirmed complaint, found refrigerator temperature control not responding,checked connections, found damage to control board, needs replaced, ordering part to repair.; ordrng 1 W11214887 (cntrl-elec)"

Near Long St, Hamilton, OH 45011
Mark B.

Mark B.

COOKTOP WHIRLPOOL WCE77US0HS01 "Upon arrival found cooktop ordered was wrong style for customer, reordering for correct part.; ordrng 1 W11223311 (cooktop)"

Near Princeton Rd, Hamilton, OH 45011
Mark B.

Mark B.

DISHWASHER MAYTAG MDB8959SFZ4 "Unit has extra one year warranty from Costco. Complaint of door overextending, not closing correctly, confirmed complaint, unit needs new hinges and inner door, and one set of wheels for bottom rack, ordering parts to repair.; ordrng 1 W10195416V (dish rack wheel) and 1 W10908291 (door-inner) and 4 WP3400071 (screw)s and 1 WP8534853 (door hinge) and 1 WP8534854 (door hinge)"

Near Brookwood Ave, Hamilton, OH 45013
Mark B.

Mark B.

DISHWASHER WHIRLPOOL WDT720PADM2 "After replacing console, new console will beep, but no longer shows display, tested control with console unplugged, control did not activate drain pump as it should per tech sheet, unit would need new control board as well, quoted part: W11413274.; ordrng 1 W11413274 (CONTROL)"

Near Emerson Ave, Hamilton, OH 45013
Mark B.

Mark B.

DRYER WHIRLPOOL WED49STBW1 "Complaint of unit not starting, confirmed complaint, checked unit over, incoming power is at 240 VAC and splitting correctly, all fuses, thermal cut offs and heating element on back are testing normal, checked door switch, found door switch broken, bypassed switch, unit tumbled and heated normally, ordering switch to repair.; ordrng 1 WPW10569603 (switch-dor)"

Near Pater Ave, Hamilton, OH 45015
Mark B.

Mark B.

COOKTOP WHIRLPOOL WCE77US0HS01 "Complaint of marks on right front cooktop burner surface, confirmed complaint, ordering cooktop glass to repair.; ordrng 1 W11223307 (cooktop)"

Near Princeton Rd, Hamilton, OH 45011
Mark B.

Mark B.

WASHER WHIRLPOOL WFW9750WW01 "Complaint of error code, not working, checked error codes, found F21, unit not draining, checked drain pump, pump and hose was full of debris, cleared drain pump, retested unit, all functions tested normal, all checks ok."

Near Elizabeth Dr, Hamilton, OH 45013
Mark B.

Mark B.

WASHER MAYTAG MVWC415EW0 "Complaint of unit making noise during spin cycle, also clothes not spinning out completely, tested unit, confirmed noise complaint, found no error codes, checked unit over, found oil leaking from gearcase into cam assembly, both need replaced, ordering to repair.; rqstng P&A on 1 W10721967 (drive pulley) and 1 W11035747 (gearcase)"

Near Eaton Ave, Hamilton, OH 45013
Mark B.

Mark B.

DRYER WHIRLPOOL WED4815EW "Complaint of timer not moving, not turning unit off, confirmed complaint, unit needs new timer, ordering to repair.; ordrng 1 WPW10185982 (timer)"

Near Revere Dr, Hamilton, OH 45013
Mark B.

Mark B.

LAUNDRY MAYTAG MEDB835DW3 "Complaint of unit not powering on, tested unit, unit tumbled and heated normally, but user interface knob not always responding correctly, checked for error codes, found F2E3, used interface test to retest UI, UI knob is not responding correctly, unit needs new user interface, ordering to repair.; ordrng 1 W11099769 (overlay)"

Near Princeton Rd, Hamilton, OH 45011
Mark B.

Mark B.

RANGE WHIRLPOOL WFE320M0EB2 "Complaint of unit not heating, confirmed complaint, incoming power is at 240 Vac, and is splitting correctly, fuse is normal, both broil and bake elements are testing normally, tested control, found control starting to send voltage when bake or broil relays are turned on, but then it immediately cuts power to elements, needs control board replaced, quoted part: W11122, called partner team to see if anything could be covered, partner team gave authorization for repair: WPQO0PQFPL1; ordrng 1 W11122555 (cntrl-elec)"

Near Hamilton Cleves Rd, Hamilton, OH 45014
Jake S.

Jake S.

LAUNDRY MAYTAG MEDB835DW3 "Found dryer control and UI shorted, need replaced.; rqstng P&A on 1 W10827974 (cntrl-elec) and 1 W11099769 (overlay)"

Near Princeton Rd, Hamilton, OH 45011
Mark B.

Mark B.

DISHWASHER WHIRLPOOL WDF520PADW7 Complaint of unit leaking..damage to pump assembly..damage to door and control panel..; ordrng 1 W10836798 (console) and 1 W10846351 (panel) and 1 W11025157 (pump&motor)

Near Elliott Ave, Hamilton, OH 45011
Mark B.

Mark B.

DRYER WHIRLPOOL WED5620HW1 "Complaint of roaring noise during cycle, confirmed complaint, called techline, techline advised to replace base of unit needs replaced, ordering to repair, techline file number: 7727361400; ordrng 1 W11215531 (base)"

Near Deerfield Cir, Hamilton, OH 45013
Mark B.

Mark B.

RANGE MAYTAG MER6600FZ2 "Upon arrival found incorrect part was ordered, ordering correct hinge to repair.; ordrng 1 WPW10299224 (hinge-door)"

Near Krucker Rd, Hamilton, OH 45013
Mark B.

Mark B.

RANGE AMANA AER6303MFS2 "Complaint of unit not heating, confirmed complaint, found terminal block and wiring harness damaged, needs replaced, ordering to repair.; ordrng 1 W11134840 (harns-wire) and 1 WPW10245259 (block-term)"

Near Walden Ponds Cir, Hamilton, OH 45011
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRX735SDHV01 "Complaint of ice maker filling with a sheet of ice, not cubes, then melting out of dispenser door. Confirmed complaint, found ice maker fill covered in solid ice, cleared ice maker, tested ice maker, ice maker harvested normally, found inlet line burst, needs replaced, ordering to repair.; ordrng 1 W11415785 (TUBE WATER)"

Near Holly Ln, Hamilton, OH 45011