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Local Reviews
for Hamilton, OH

A to Z Appliance Service Rated 4.4 out of 5 stars based on 29 customer reviews

Map of Hamilton, OH

Excellent




Review of A to Z Appliance Service

Excellent service, very helpful and knowledgeable


Response from A to Z Appliance Service:

Thank you for writing a review for us. We are pleased to hear that you service exceeded expectations.


Map of Hamilton, OH

Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


Map of Hamilton, OH

Angst




Review of A to Z Appliance Service


Map of Hamilton, OH

washing machine




Review of A to Z Appliance Service

they wouldnt touch my washer because we have mice in our house which is beyond our control ..........but there was no mice around i have kids and a husband that works i cant afford the laundry mat all the time ...........so no i am not impressed at all thanks for nothing


Map of Hamilton, OH

Tony




Review of A to Z Appliance Service

It still is not working need someone to call me


Map of Hamilton, OH

John




Review of A to Z Appliance Service

All went well


Response from A to Z Appliance Service:

Thank you


Map of Hamilton, OH

Fast, accurate service!




Review of A to Z Appliance Service

The technician was very polite and understanding. He didn’t make me feel goofy because the issue was operator error. 😀


Response from A to Z Appliance Service:

Thank you for this review


Map of Hamilton, OH

Dissatisfied customer




Review of A to Z Appliance Service

It was just a repair man reciting the basic saying: “That’s just how maytag made the machine to work” There was no listening or trying to understand the problem I was having with the machine. It was a very bad experience!


Response from A to Z Appliance Service:

Sorry you are disappointed in our techs findings. After checking each of the components, he determined that there is nothing that would change if he replaced any parts. All parts were passing the diagnostic testing. If there is a part that is failing, it will likely show up in the near future so that we can make sure the right part is replaced. At this point though, there is nothing that will change by replacing any parts. Thank you for the review.


Map of Hamilton, OH

Service Call




Review of A to Z Appliance Service

Well he quickly determined what the problem was but I decided to replace the appliance instead of repairing it.


Map of Hamilton, OH

Very knowledgeable. Did not take long.




Review of A to Z Appliance Service

Good job. Much better than buying a new microwave😊


Judy




Review of A to Z Appliance Service


good service




Review of A to Z Appliance Service


Great service




Review of A to Z Appliance Service


Looks good!




Review of A to Z Appliance Service

So far so good. My son Patrick will be running several loads this weekend. He will put it to the test. Looks good so far.


Response from A to Z Appliance Service:

Thanks for the review. Glad to hear it looks good so far


Great Service




Review of A to Z Appliance Service

Jake was friendly and repaired my dishwasher quickly. He was knowledgeable and answered all my questions.


Response from A to Z Appliance Service:

Thank you.


Great Service




Review of A to Z Appliance Service

Our technician was very knowledgeable and he answered all my questions. I was able to get a timely appointment during the holidays and the service repair was quick.


Response from A to Z Appliance Service:

Thank you for this review. We appreciate it and are happy we could get you taken care of before the holidays.


Good service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you


Miller




Review of A to Z Appliance Service


Good customer service




Review of A to Z Appliance Service

Anthony was a very good technician. He accessed the problem, ordered the parts & fixed the oven quickly without any mess. I loved this company’s service scheduling &tracking system.


Great service




Review of A to Z Appliance Service

Anthony was very professional and thorough.


Response from A to Z Appliance Service:

Thank you for this review


Better than expectedaa




Review of A to Z Appliance Service

Anthony did a great job


Response from A to Z Appliance Service:

Thank you


good tech




Review of A to Z Appliance Service

service was fine, but the break down of the unit only added to whirlpool being a bad company they screwed me out of the rebate when i got the units and now they aren,t going to stand up either. no more whirlpool for this house.


Response from A to Z Appliance Service:

Thank you for the 5 star rating. Sorry your experience with the Whirlpool brand was not better. We do think Whirlpool is still a good manufacturer, but also understand your feelings as well.


Excellent Job




Review of A to Z Appliance Service

Anthony went through a muti-step process to fix a mounting bracket on my microwave. He worked quickly and showed his knowledge of microwaves in removing hardware to get to the heart of the problem.


Response from A to Z Appliance Service:

Thank you very much. We appreciate you taking the time to leave this review


Unprofessional service




Review of A to Z Appliance Service

The first time that they were suppose to come they said they were 10 minutes away and never showed up. Than today when they said they’d be here at 10 this morning they never showed up. Until about 1:40 they called our phone to let us know they were only 10 minutes away. When they were done they just left without even a word on telling us if the washer had been fixed or if they’d have to come back with more parts. This was the most unprofessional service.


Response from A to Z Appliance Service:

Thank you for this review and I apologize that you did not get a 5 star service experience. It looks like on our first visit that we had the wrong address in our system. Our tech should have notified our office that he was running behind on the second visit so they could reach out to you. We have talked to him about the importance of proper communication with customers, especially when running behind. I do apologize for that. Normally our techs are very good about communicating with the customer as we review that a lot with them. Customers need to know what is going on with their service event. Our current techs are very good about this and even make notes if they could not update the customer about the job. Thank you for the review and we will use this to help us improve our team to deliver a better experience for our customers.


Great service




Review of A to Z Appliance Service

Excellent service


Response from A to Z Appliance Service:

Thank you for this review


Jacki




Review of A to Z Appliance Service

Arthur is a wonderful technician. He is knowledgeable and flexible. He is professional and wants to complete his repairs to meet his customer's satisfaction. I would ask for Arthur if I have another repair problem.


Response from A to Z Appliance Service:

Thank you for the review. We appreciate you taking the time to leave it.


Great service!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you


Arthur was an excellent technician.




Review of A to Z Appliance Service

The store did not load a part that I had requested, so they will need to return to complete the work.


Response from A to Z Appliance Service:

Thank you for the review. We appreciate it.


Mark B.

Mark B.

LAUNDRY MAYTAG MVWC565FW1 "Complaint of clothes still wet at end of cycle, checked error codes, found F0E2 (oversuds), tested drain and spin mode, drain pump is activating normally, spin is strong, checked pressure hose, pressure hose is clear and no kinks or holes, advised customer of proper detergent usage, advised to start with no more than a tablespoon of HE detergent, advised it also helps to use affresh laundry machine cleaner to help clear out residual detergent or fabric softener, all functions are normal, all checks ok."

Near Parrish Ave, Hamilton, OH 45011
Mark B.

Mark B.

RANGE WHIRLPOOL RF386PXEZ0 "Complaint of door not going back together after taking it apart to clean, confirmed complaint, found trim is snapped, would need trim pieces replaced, also needs door pins to remove door, quoted part: trim: 8184859 , pins: 814381, customer is going through with repair.; ordrng 1 814381 (pin-door) and 1 8184859 (trim-door)"

Near E Fairway Dr, Hamilton, OH 45013
Mark B.

Mark B.

LAUNDRY MAYTAG MVWC565FW1 "Replaced motor and capacitor, recalibrated unit, tested unit, all functions test normal, all checks ok."

Near Parrish Ave, Hamilton, OH 45011
Mark B.

Mark B.

REFRIGERATOR KITCHENAID WRV986FDEM00 "Replaced deli drawer wiring harness, tested unit, deli ui is now coming on and responding to inputs, all checks ok."

Near Chase Ave, Hamilton, OH 45015
Mark B.

Mark B.

DRYER MAYTAG MEDB835DW4 "Complaint if unit drying clothes too hot and shrinking clothes on low heat setting, taking too long to dry towels on high heat setting, incoming power is normal, L1 and L2 are receiving proper voltage, tested outlet and inlet thermistors, outlet thermistor is ohming within proper range, inlet thermistor is testing out of range, ordering to replace.; ordrng 1 WP8557403 (thrmst-fix)"

Near Hollin Ln, Hamilton, OH 45013
Mark B.

Mark B.

LAUNDRY MAYTAG MVWC565FW1 "Complaint if unit not always spinning, leaving clothes wet at end of cycle, checked error codes, found F7E6, F5E2, tested lid latch, latch is locking correctly, tested motor, found motor is receiving voltage, but not spinning or agitating normally, shifter is shifting normally, checked gearcase, no leaks, needs new motor and capacitor, ordering to repair.; ordrng 1 W11026785 (motor-drve) and 1 W11395618 (CAPACITOR )"

Near Parrish Ave, Hamilton, OH 45011
Mark B.

Mark B.

WASHER MAYTAG MVWX655DW1 "Customer complaint of unit not draining, making humming noise, confirmed complaint, found drain pump not functioning, not allowing water through, cleared unit of water, checked filter cover, found hair pins clogging up filter cover, causing damage to drain pump, attempted to remove basket to clear tub of hair pins, basket is seized to shaft, unable to remove hair pins, advised customer unit needs new drain pump, but because of pins in tub cannot guarantee how long drain pump would last, unable to warranty drain pump with objects in tub, quoted part: W10876600, customer to decide on repair or replacement."

Near Clinton Ave, Hamilton, OH 45015
Mark B.

Mark B.

REFRIGERATOR KITCHENAID WRV986FDEM00 "Replaced deli UI, ui still non functioning, needs new wiring harness to complete repair.; ordrng 1 W11170612 (harns-wire)"

Near Chase Ave, Hamilton, OH 45015
Mark B.

Mark B.

27' VMAX TOP LOA WHIRLPOOL MVWX655DW0 "Complaint of unit walking, not level, confirmed complaint, found legs off balance, balanced legs, found dampener springs are worn, need replaced, quoted part W11130362; ordrng 1 W11130362 (suspension)"

Near Sipps Ln, Hamilton, OH 45013
Mark B.

Mark B.

OVEN WHIRLPOOL WFE525S0HS1 "Complaint of oven drawer crooked, tightened drawer pieces together, drawer is sliding normally, gap is equal across top of drawer and bottom of oven door, all functions normal all checks ok."

Near Springmeadow Dr, Hamilton, OH 45011
Mark B.

Mark B.

WASHER WHIRLPOOL WFW70HEBW2 "Complaint of door not unlocking, ui not accepting selections, confirmed complaint, power cycled unit, when power was restored, unit unlocked automatically, checked error codes, none found, ran unit through quick diagnostic test cycle, door locked normally, all valves functioned normally, drum rotated normally, no extra noise, drain pump ran normally, drum rotated to maximum speed with no issues, door unlocked at end of cycle, all functions test normal, ran user interface test, all ui functions test normal. Advised if door lock gets stuck again and does not unlock from unplugging unit for over a minute and plugging back in it would need a new door lock assembly, quoted part: W10443885."

Near History Bridge Ln, Hamilton, OH 45013
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Customer complaint of unit making noise coming from side and below, used test mode to turn compressor on, customer states noise is usually louder than it sounds at this time, could not recreate noise any louder than regular compressor test, did not find any noise coming from compressor cooling fan, advised unit is running normally, that compressor may be louder at times when it is cooling the unit, all functions test normal at this time."

Near Hamilton New London Rd, Hamilton, OH 45013
Mark B.

Mark B.

WASHER WHIRLPOOL WTW7500GW2 "Replaced lid latch, tested unit, lid latched and unlatched correctly, all other functions test normal, all checks ok."

Near Fayetta Dr, Hamilton, OH 45011
Mark B.

Mark B.

REFRIGERATOR KITCHENAID WRV986FDEM00 "Complaint of deli ui board not lighting up, not responding, confirmed complaint, found deli board non functioning, needs replaced. Also concerned with water dispenser making noise like air is in the line while dispensing, found filter status at 7% remaining, advised to change filter to help with water pressure for dispenser.; ordrng 1 WPW10677119 (cntrl-elec)"

Near Chase Ave, Hamilton, OH 45015
Mark B.

Mark B.

WASHER WHIRLPOOL WTW7500GW2 "Complaint of unit not accepting selections, not starting cycles, tested unit, found lid lock not actuating when tested, checked connections all connections are secure, lid latch needs replaced.; ordrng 1 W10861642 (latch)"

Near Fayetta Dr, Hamilton, OH 45011
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Complaint of water leaking from back of fridge, confirmed complaint, found crack near bottom of reservoir inlet line, needs replaced.; ordrng 1 W11346622 (RESERVOIR)"

Near Springmeadow Dr, Hamilton, OH 45011
Mark B.

Mark B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Complaint of dishes not drying. Checked unit, found no rinse aid in rinse aid dispenser, tested unit through diagnostic test cycle, found no error codes, unit ran through full diagnostic cycle with no issue, heater turned on as normal, reached correct temps. Advised to use rinse aid to ensure proper drying, advised some plastics will not dry completely even with rinse aid and heat dry cycle. Unit is functioning as designed, all checks ok."

Near Springmeadow Dr, Hamilton, OH 45011
Mark B.

Mark B.

MICROWAVE WHIRLPOOL WOC54EC0AS00 "Complaint of gap between unit and wall. Confirmed complaint, remounted unit flush against wall, tested unit, operations are normal, no error codes, all checks ok."

Near Graybirch Knoll, Hamilton, OH 45011
Mark B.

Mark B.

WASHER WHIRLPOOL WTW5500XW0 "Customer complaint of unit not starting cycle, locks and unlocks lid, then hums, does not start cycle. Confirmed complaint, normal cycle not starting correctly. Checked error codes, found F1E2, tested unit, through manual testing all components activate normally, checked all connections, all secure, tested capacitor, capacitor is fine, ran unit through automatic test cycle, all functions activated normally. Tested drain and spin cycle, unit drained and spun normally, tested bulky cycle, unit sensed and started filling as expected, Tested hand wash cycle, unit sensed and started filling expected, tested normal cycle again, normal cycle starts to sense, then stops moving basket but continues to hum, does not allow user to cancel cycle. Unit needs new main control board to correct issue. Quoted part: W10392998, customer to decide on repair."

Near Tylersville Rd, Hamilton, OH 45015
Mark B.

Mark B.

DISHWASHER WHIRLPOOL WDF520PADM7 "Complaint of unit not powering on, not running, confirmed complaint, checked incoming power, power is at 120 VAC, found connections loose at incoming power line, reconnected unit to power line, unit turned on normally, ran unit through diagnostic cycle, all functions are normal, all checks ok."

Near Donbar Dr, Hamilton, OH 45014
Mark B.

Mark B.

RANGE WHIRLPOOL WFE770H0FZ2 "Replaced cooktop glass, tested unit, marks appeared again, also cooktop received has small scratches on front of part, will need replaced due to scratches during manufacturing. Techline advised no known issue of cooktop glass discoloring in this manner From cooking, if no functional error with next cooktop, issue would be cosmetic only. Techline file number: 7725991430; ordrng 1 W10872562 (cooktop)"

Near Hamilton Scipio Rd, Hamilton, OH 45013
Mark B.

Mark B.

FREEZER WHIRLPOOL WRT314TFDB00 "Complaint of frost in freezer compartment, confirmed complaint, found door seal is faulty, causing gap in seal, seal is built into door, needs new freezer door to repair.; ordrng 1 LW10570511 (dor-fip)"

Near N Derexa Dr, Hamilton, OH 45011
Mark B.

Mark B.

RANGE WHIRLPOOL WFE770H0FZ2 "Complaint of burn marks on cooktop after using once, confirmed complaint, found cooktop discoloring after cooling down from heating. Needs new cooktop glass.; ordrng 1 W10872562 (cooktop)"

Near Hamilton Scipio Rd, Hamilton, OH 45013
Mark B.

Mark B.

MICROWAVE WHIRLPOOL WOC54EC0AS00 "Replaced magnetron, tested unit, no error appeared after multiple microwave cooking test cycles, all functions normal, all checks ok."

Near Graybirch Knoll, Hamilton, OH 45011
Mark B.

Mark B.

REFRIGERATOR KITCHENAID WRV986FDEM01 "Upon arrival to unit, found feet damaged, found large amount of fuzzy mold all through freezer section, removed led light in freezer section to repair surrounding liner, found maggot crawling inside liner, contacted my management, they advised to not repair at this time.; saved tckt"

Near Main St, Hamilton, OH 45013
Mark B.

Mark B.

MICROWAVE WHIRLPOOL WOC54EC0AS00 "Replaced inverter board, tested unit, same error appeared, following tech sheet repair information unit would need magnetron. Removed inverter board, will try replacing magnetron first, if error still appears, will install inverter board as well on next trip. Quoted magnetron: w11098747; ordrng 1 W11098747 (magnetron)"

Near Graybirch Knoll, Hamilton, OH 45011
Mark B.

Mark B.

REFRIGERATOR MAYTAG MFI2570FEZ01 "Complaint of door gasket ripped, confirmed complaint, replaced seal, door is sealing well, all checks ok."

Near Charfield Ln, Hamilton, OH 45011
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Replaced faulty defrost bimetal wiring harness, all checks ok."

Near Main St, Hamilton, OH 45013
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRT311FZDB00 "Replaced shelf holder, shelf is now moving freely, all checks ok."

Near Walnut St, Hamilton, OH 45011
Mark B.

Mark B.

WASHER MAYTAG MAH6700AWW "Complaint of door locked, not draining. Confirmed complaint, removed all water from unit, tested unit, found control not sending voltage to drain pump, control board would need replaced, part is discontinued, NLA, customer to decide on replacementquoted part: 34001479"

Near Stockbridge Ln, Hamilton, OH 45011
Mark B.

Mark B.

MICROWAVE WHIRLPOOL WOC54EC0AS00 "Replaced microwave appliance manager, cleared all errors, power cycled unit, tested unit, error code reappeared, unit will need microwave inverter board as well, quoted part: W10217711; ordrng 1 W10217711 (inverter)"

Near Graybirch Knoll, Hamilton, OH 45011
Mark B.

Mark B.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Replaced fresh food evap harness, unit is cooling normally, customer to observe operation, all checks ok."

Near Cavalcade Dr, Hamilton, OH 45011
Mark B.

Mark B.

DRYER MAYTAG MED3500FW1 "Replaced inner door glass assembly, door is sealing normally, all checks ok."

Near Pawnee Ct, Hamilton, OH 45011
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRF535SMBM00 "Replaced ice maker fill line, tested unit, ice maker filled normally, all checks ok."

Near Schroeder Dr, Hamilton, OH 45011
Mark B.

Mark B.

WASHER WHIRLPOOL MVWB835DW0 "Replaced drain pump, recalibrated unit, tested unit, drain is running normally, all checks ok."

Near Kahn Ave, Hamilton, OH 45011
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRT311FZDB00 "Compliant of shelf broken, and door not closing correctly, confirmed broken shelf, checked over door, no issue with hinge, seal is intact, no air gaps, door is closing normally. Ordering shelf to repair.; ordrng 1 W10861519 (holder) and 2 W11164152 (roller)s and 2 W11175807 (axle)s"

Near Walnut St, Hamilton, OH 45011
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Complaint of fridge freezing up. Checked unit over, evap fan and air baffle are normal, tested defrost heater, heater is ohming correctly, defrost bimetal is malfunctioning, needs replaced.; ordrng 1 W11170613 (harns-wire)"

Near Main St, Hamilton, OH 45013
Mark B.

Mark B.

MICROWAVE OVEN WHIRLPOOL WMH76719CS4 "Complaint of door not latching correctly, confirmed complaint, found interlock switches malfunctioning, needs replaced, ordering kit.; ordrng 1 W11244490 (interlock)"

Near Bridgewater Ln, Hamilton, OH 45011
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Replaced right hand fresh food door, door is sealing well. Complaint of unit freezing thing in fresh food compartment, tested thermostats, all functioning as normal, dampener door is opening and closing normally, advised of air flow in compartment. All checks ok."

Near Hamilton Richmond Rd, Hamilton, OH 45013
Mark B.

Mark B.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Complaint of fresh food compartment not cooling, confirmed complaint, found fresh food evap frozen over, found evap thermistor failed, needs replaced.; ordrng 1 W11033168 (harns-wire)"

Near Cavalcade Dr, Hamilton, OH 45011