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Local Reviews
for Franklin, OH

A to Z Appliance Service Rated 4.5 out of 5 stars based on 11 customer reviews

Map of Franklin, OH

Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Map of Franklin, OH

Kevin




Review of A to Z Appliance Service

Dynomite!!!


Response from A to Z Appliance Service:

Thank you for reviewing!


Map of Franklin, OH

Donna




Review of A to Z Appliance Service

Mark was very fast and efficient in fixing our refrigerator after we got the right part.


Response from A to Z Appliance Service:

Thank you for reviewing us. Efficiency while doing the job correctly is a main priority for us.


Map of Franklin, OH

Hamie




Review of A to Z Appliance Service

Great service, repairman explains everything, good follow up. Would use them again.


Map of Franklin, OH

Great service




Review of A to Z Appliance Service

Jake showed up in a timely manner and gave notice of his arrival to ensure we were home. He was prepared to address the problem, and fixed out washer very quickly. Overall great experience!


Map of Franklin, OH

Prompt, courteous, and knowledgeable




Review of A to Z Appliance Service

The repair technician not only arrived on time, but I was notified that he would arrive shortly before he actually did via text message. He found the problem quickly and fixed it. He turned a bad experience into a good one in about 10 minutes.


Map of Franklin, OH

Great swrvice




Review of A to Z Appliance Service

Took a little bit to get my washing machine fixed, and so far it’s working great. Your service is very dependable


Map of Franklin, OH

Washing machine serviced




Review of A to Z Appliance Service

Jeremy replaced the motor. New motor did not fix the problem. Jeremy is very nice and knows what he’s doing. Not sure why the other problems didn’t show up right after he replaced the motor. Will not be completely repaired until next Monday. Thankfully it was barely under the 5 year warranty that all this happened. So, no cost for repair. I also love A-Z gives a way to track the technician. Wonderful idea!!


Map of Franklin, OH

Difficulty scheduling




Review of A to Z Appliance Service


Map of Franklin, OH

Problem fixed for a few days




Review of A to Z Appliance Service

Problem has returned


Response from A to Z Appliance Service:

Sorry to hear the problem has returned. Our technician is scheduled to come back out so that we can get you taken care of. It looks like our tech found an issue with the cord on the last visit, hopefully he can find where the odor is coming from on this visit. Thanks for the review and we will get your unit operating as it is designed to work.


Norm




Review of A to Z Appliance Service

Great job very professional


Mark B.

Mark B.

REFRIGERATOR JENNAIR JS42NXFXDE01 "Replaced door and hinge, door is sealing correctly, all checks ok."

Near Harvest Ln, Franklin, OH 45005
Jake S.

Jake S.

KITCHEN KITCHENAID KDTM354DSS5 "Found wash motor running weak and not washing properly, needs replaced.; ordrng 1 W10805015 (pump&motor)"

Near Highgate Ct, Franklin, OH 45005
Jake S.

Jake S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Found lower spray arm fell off and melted, needs replaced.; ordrng 1 WPW10319027 (spray arm)"

Near Renaissance Blvd, Franklin, OH 45005
Jake S.

Jake S.

DRYER SAMSUNG DV40J3000EWA2 "Found rollers and idler pulley squealing, needs replaced.; ordrng 1 DESAMKIT (KIT)"

Near Shawnee Ct, Franklin, OH 45005
Jake S.

Jake S.

LAUNDRY MAYTAG MVWC565FW1 "Found unit had speed sensor errors and was stopping mid spin cycle. Replaced shift actuator and tested unit, spinning and operating properly now, checks ok.; used 1 W10913953 (ACTUATOR) from stock"

Near Poplar St, Franklin, OH 45005
Jake S.

Jake S.

REFRIGERATOR WHIRLPOOL WRS970CIDH00 "Replaced UI and fridge fan assembly, found thermistor reading properly and in wrong place, adjusted to proper setting for now, checks ok.; dspstn on spec-tagged invntry: 1 W10316760 THERMISTOR"

Near Gayle Dr, Franklin, OH 45005
Mark B.

Mark B.

OVEN WHIRLPOOL WEE745H0FS2 "Complaint of unit not heating above 260 degrees, checked unit over, found wiring harness is damaged, not allowing enough power to heat correctly, will need replaced, ordering to repair.; ordrng 1 W11134659 (WIRING HARNESS)"

Near Manchester Rd, Franklin, OH 45005
Jake S.

Jake S.

REFRIDGERATOR WHIRLPOOL WRF997SDDM00 "Found freezer evap drain blocked causing leaking. Cleared line and adjusted door, tested unit, checks ok."

Near Linwood Rd, Franklin, OH 45005
Mark B.

Mark B.

WASHER MAYTAG MVWC565FW1 "Replaced basket and control board, recalibrated unit, tested unit, all functions test normal, all checks ok.; dspstn on spec-tagged invntry: 1 W11162438 CONTROL"

Near Shelly St, Franklin, OH 45005
Jake S.

Jake S.

FREEZER WHIRLPOOL WRV986FDEM01 "Found unit not defrosting due to bad evap thermistor, needs replaced.; ordrng 1 W11109595 (motor-evap)"

Near Beal Rd, Franklin, OH 45005
Jake S.

Jake S.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Confirmed dispensing issue, Whirlpool Auth for parts coverage, needs control and auger motor.; ordrng 1 W11089236 (cntrl-elec) and 1 W11202789 (motor)"

Near Burnham Woods Dr, Franklin, OH 45005
Mark B.

Mark B.

REFRIGERATOR JENNAIR JS42NXFXDE01 "Complaint of right hand door not sealing correctly, confirmed complaint found top of door not sealing correctly, could not find anything physically blocking called techline, techline advised to replace door panel and upper hinge assembly, ordering to repair. File number: 7727771826; ordrng 1 W10691136 (hinge-door) and 1 W10800805 (dor-fip bl)"

Near Harvest Ln, Franklin, OH 45005
Jake S.

Jake S.

REFRIGERATOR MAYTAG MSS25C4MGZ00 "Found unit had not been defrosting causing low cooling but did defrost once before arrival. Defrost sensor and components testing good, diagnosed bad control.; ordrng 1 W11212392 (cntrl-elec) and 1 W11405276 (HARNESS )"

Near Chamberlain Rd, Franklin, OH 45005
Joel L.

Joel L.

DRYER WHIRLPOOL WED4815EW1 Found build up causing restriction of airflow and prevention of drying. Found small obstruction causing noise in drum. Cleared obstruction and cleared vent. Unit is getting good airflow now and is drying well. All sounds are good. Cus to observe

Near Gatewood Ln, Franklin, OH 45005
Daniel  L.

Daniel L.

RANGE KITCHEN AID KSIB900ESS1 "Installed module, after installation display will not turn on, verified all connections are good, diagnosed issue with new module caused display to go bad. Ordering both parts. ; ordrng 1 W10886867 (Module) and 1 W11208294 (Display)"

Near Hemlock St, Franklin, OH 45005
Daniel  L.

Daniel L.

RANGE KITCHEN AID KSIB900ESS1 "Diagnosed unit is giving f47 error code, cooktop is inoperable, ordering part, induction module for repair, part is under 5 year warranty; (created new UIS, deleted prior attachment to UisID 58058), ordrng 1 W10886867 (Module)"

Near Hemlock St, Franklin, OH 45005
Jake S.

Jake S.

"M/W OTR, PURCHA" MAYTAG MMV4205DW1 "Found unit not heating at all, needs magnetron. Customer was told there would be no service call charge due to 10 year part warranty, advised that only part is covered, service call and labor still apply. Customer declined to pay service call and will contact Maytag concerning coverage. Advised full payment will be required before any repair unless repair coverage gets authorized.; ordrng 1 W10818686 (magnetron)"

Near Perry Ave, Franklin, OH 45005
Mark B.

Mark B.

DRYER WHIRLPOOL WED4815EW1 "Complaint of unit not starting cycles, confirmed complaint, incoming power is at 240 VAC, checked fuses, all are normal, checked motor, found timer not sending enough voltage to power motor, needs timer replaced, ordering parts to repair.; ordrng 1 W11050715 (switch) and 1 WPW10185982 (timer)"

Near OH-123, Franklin, OH 45005
Mark B.

Mark B.

FREEZER KITCHENAID KFIS29PBMS00 "Upon attempting to replace parts, found large amount of mold growing inside fresh food compartment, mold is growing into foam insulation and dampness, and other areas, according to manager, we would need to replace any parts affected by the mold. Quoted parts: evap cover: WPW10501260 , support: WPW10489978, dampener motor: WPW10248595 , motor support: W10389149, dampener retainer: W10389154 . Total for additional parts before tax: . Customer to decide on repair."

Near OH-123, Franklin, OH 45005
jonathan@atoz1.com

jonathan@atoz1.com

FREEZER KITCHENAID KFIS29PBMS00 "Checked tempers of unit fresh food 47 freezer -2 removed shelves and fresh food evaporator cover. Also found pantry controller not connected. Called tech support spoke with Andy per tech support thermistor needs to placed per service pointer w11092686e drain needs cleaned out and pantry and fan motor need replaced. Got file number. 7727442839Wpw10732682, w10633627 are parts needed. Please schedule for Wednesday of ne t week."

Near OH-123, Franklin, OH 45005
Jake S.

Jake S.

RANGE WHIRLPOOL WFE770H0FZ2 "Found door hinges broken causing door to not close proper, need replaced.; ordrng 2 WPW10440013 (hinge-door)s"

Near Janet Ave, Franklin, OH 45005
Joel L.

Joel L.

WASHER WHIRLPOOL WTW4950HW0 WP0J400DP1 Auth Unit is having same issue as previous visit. Tech line is recommending that we install the control and motor at this point. Rescheduling for parts; ordrng 1 W10832724 (MOTOR ) and 1 W11223399 (CONTROL )

Near Marvel Dr, Franklin, OH 45005
Joel L.

Joel L.

DISHWASHER WHIRLPOOL MDB8989SHZ0 "Auth - moz04ozapl1Installed pump and wash motor due to unit filling, but pump not running. After testing. Found control panel is intermittently functioning. Will need control and control panel aswell. Rescheduling for install.; ordrng 1 W11403919 (CONSOLE ) and 1 W11225084 (CONTROL)"

Near Renaissance Blvd, Franklin, OH 45005
Joel L.

Joel L.

RANGE WHIRLPOOL WFE515S0ES2 WOV8X00APL1Found short on right front element. Replaced element and switch reinstalled unit and confirm proper operation of all elements. Unit is functioning correctly and all other checks are good. Customer to observe

Near Greycliff Trl, Franklin, OH 45005
Mark B.

Mark B.

DISHWASHER WHIRLPOOL MDB4949SHW0 "Complaint of unit leak from front left of door, confirmed complaint, found seal is warped, needs replaced, tested unit, all other functions test normal ; ordrng 1 W11177741 (gasket)"

Near Perry Ave, Franklin, OH 45005
Jake S.

Jake S.

WASHER MAYTAG MVWB835DW4 "Found both water valves stuck shut, replaced and tested unit, checks ok.; used 1 W11165546 (VALVE) from stock"

Near Lake Ave, Franklin, OH 45005
Jake S.

Jake S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Replaced dual valve and tested unit, checks ok."

Near Windsong Ct, Franklin, OH 45005
Jake S.

Jake S.

OVEN KITCHENAID KSGG700ESS1 "Replaced cooling fan and tested unit, checks ok."

Near Kentwood Dr, Franklin, OH 45005
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRS321SDHV01 "Replaced shelf, replaced water lines, tested unit, no leaks at this time, all functions normal, customer to observe operation."

Near Connie Dr, Franklin, OH 45005
Jake S.

Jake S.

OVEN KITCHENAID KSGG700ESS1 "Found cooling fan running weak, needs replaced.; ordrng 1 W11107275 (fan-blwr)"

Near Kentwood Dr, Franklin, OH 45005
Joel L.

Joel L.

WASHER WHIRLPOOL WTW4950HW0 "Called techline, unit only had f0e2 error code. Releveled unit due to slope in the floor. Ran through spin cycle per techline with clothes, tested and confirmed nit does not have motor or treirc issue on control. Unit is operating normally per techline. File- 7726976061"

Near Marvel Dr, Franklin, OH 45005
Jake S.

Jake S.

WASHER WHIRLPOOL WTW5000DW2 "Replaced control and tested unit, checks ok."

Near Staley Rd, Franklin, OH 45005
Jake S.

Jake S.

WASHER WHIRLPOOL WTW5000DW2 "Found control receiving power but not operating, needs replaced.; ordrng 1 W11116590 (cntrl-elec)"

Near Staley Rd, Franklin, OH 45005
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRS321SDHV01 "Complaint of cracked shelf in fridge compartment and water dripping from dispenser after using. Confirmed crack in shelf, ordering to repair, found dispenser is activating and deactivating valve correctly, called techline: techline advised that slow drips usually mean a small air leak from a water line on unit, advised to replace water lines to correct issue.; ordrng 1 W11162036 (tube-water) and 1 W11162040 (tube-water) and 1 W11188040 (shelf-glas)"

Near Connie Dr, Franklin, OH 45005
Mark B.

Mark B.

KITCHEN WHIRLPOOL WDT750SAHV0 "Complaint of louder noise during cycles compared to when unit was first installed, checked error codes, no error codes, ran unit through diagnostic test cycle, valve is normal, pump and motor are normal, drain is normal, cannot find any functional failure within unit, all functions are normal, all checks ok."

Near Connie Dr, Franklin, OH 45005
Jake S.

Jake S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 "Leveled unit but also found water dispenser not working. Icemaker still receiving water and no blockage line, dual valve just not dispensing on one side, needs replaced.; ordrng 1 WPW10179146 (valve-inlt)"

Near Windsong Ct, Franklin, OH 45005
Jake S.

Jake S.

OVEN WHIRLPOOL WFE505W0JS0 "Found plug not installed correctly causing poor connection to unit. Issue lies in outlet cover not fitting due to wood paneling on wall being too close. Advised paneling will need cut so cover will fit on and plug will secure, tested oven, checks ok."

Near Oxford Rd, Franklin, OH 45005
Jake S.

Jake S.

OVEN WHIRLPOOL AER6303MFW2 "Replaced drawer glide and tested unit, checks ok."

Near Martz-Paulin Rd, Franklin, OH 45005
Jake S.

Jake S.

OVEN WHIRLPOOL AER6303MFW2 "Found warming drawer glide broken, needs replaced.; ordrng 1 W10807828 (glide-drwr)"

Near Martz-Paulin Rd, Franklin, OH 45005
Jake S.

Jake S.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Confirmed UI wearing off, replaced and tested unit, checks ok."

Near Oleander Dr, Franklin, OH 45005