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Local Reviews
for Franklin, OH

Rated 3.8 out of 5 stars based on 4 customer reviews

Map of Franklin, OH

Washing machine serviced




Jeremy replaced the motor. New motor did not fix the problem. Jeremy is very nice and knows what he’s doing. Not sure why the other problems didn’t show up right after he replaced the motor. Will not be completely repaired until next Monday. Thankfully it was barely under the 5 year warranty that all this happened. So, no cost for repair. I also love A-Z gives a way to track the technician. Wonderful idea!!


Map of Franklin, OH

Difficulty scheduling





Map of Franklin, OH

Problem fixed for a few days




Problem has returned


Response from A to Z Appliance Service:

Sorry to hear the problem has returned. Our technician is scheduled to come back out so that we can get you taken care of. It looks like our tech found an issue with the cord on the last visit, hopefully he can find where the odor is coming from on this visit. Thanks for the review and we will get your unit operating as it is designed to work.


Map of Franklin, OH

Norm




Great job very professional


Jeremy F.

Jeremy F.

LAUNDRY MAYTAG MVWC300BW0 "He led for error codes, found basket speed fault, ran tests 3, 3a, and 3b, found control not sending correct voltage to shifter causing shifter to fail, also found capacitor not ohmng, needs control, shifter, and capacitor replaced.; ordrng 1 W10582039 (cntrl-elec) and 1 W11158830 (capacitor) and 1 WPW10006355 (actuator)"

Near Yellow Finch Way, Franklin, OH 45005
Jeremy F.

Jeremy F.

LAUNDRY MAYTAG MVWC300BW0 "Replaced motor, calibrated unit, ran through spin, and agitation test, all operations normal, checks ok."

Near Yellow Finch Way, Franklin, OH 45005
Anthony S.

Anthony S.

DRYER WHIRLPOOL WED5000DW2 "Replaced timer ordered by previous tech. Still same complaint, heating element heats and drum does not spin. Found heating element shorted to ground internally. Replaced heating element. Still not getting L2 to hearing element through motor centrifugal switch. Replaced drive motor. Unable to separate blower wheel from drive motor shaft. Had to cut drive motor shaft with SawZall. Replaced blower wheel. Found thermal fuse open. Replaced thermal fuse. Ran test cycle. All ok at this time. ; used 1 279827 (MOTOR), 1 279838 (ELEMENT), 1 WP3392519 (FUSE), and 1 WP694089 (BLOWER WHEEL) from stock"

Near Argile Ct, Franklin, OH 45005
Jake S.

Jake S.

DRYER WHIRLPOOL WED5000DW2 "Found unit not operating but when timer is set heating element comes on automatically, diagnosed bad timer.; ordrng 1 WPW10185992 (timer)"

Near Argile Ct, Franklin, OH 45005
Anthony S.

Anthony S.

DRYER MAYTAG MEDC215EW1 "Customer complaint of unit not heating. Confirmed complaint, model and serial numbers. Found thermal cut out open. Replaced thermal cut out kit. Ran test cycle. All ok at this time. ; used 1 279816 (CUTOFF) from stock"

Near Shelly St, Franklin, OH 45005
Jake S.

Jake S.

OVEN WHIRLPOOL WFC310S0EW3 "Replaced control and tested unit, checks ok."

Near Allen St, Franklin, OH 45005
Jake S.

Jake S.

OVEN WHIRLPOOL WFC310S0EW3 "Found control not sending power to bake element, needs replaced.; ordrng 1 W11122533 (cntrl-elec)"

Near Allen St, Franklin, OH 45005
Jake S.

Jake S.

DRYER MAYTAG MEDC555DW2 "Found timer stuck in place. Replaced timer and tested unit, checks ok."

Near Judith St, Franklin, OH 45005
Jake S.

Jake S.

"M/W OTR, PURCHA" WHIRLPOOL WOC54EC0AS04 "Found right interlock switch tab broken so that door cannot sense when closed, needs switch assembly replaced.; ordrng 1 W11033422 (interlock)"

Near Running Deer Trail, Franklin, OH 45005
Anthony S.

Anthony S.

WASHER WHIRLPOOL WTW7300DW1 "Customer complaint of unit making squeaking noise during spin cycle. Confirmed complaint, model and serial numbers. Ran test cycles. Unit needs drive assembly. Customer declining repairs at this time."

Near Choctaw Cir, Franklin, OH 45005
Jake S.

Jake S.

"M/W OTR, PURCHA" KITCHENAID KMHS120ESS0 "Found microwave light burned out, needs replaced. Picked up and replaced bulb, checks ok.; pckd up 1 8206232A"

Near Harpwood Dr, Franklin, OH 45005
Anthony S.

Anthony S.

WASHER MAYTAG MVWX655DW1 "Customer complaint of unit not getting enough water to cover clothes and poor cleaning. Confirmed complaint, model and serial numbers. Ran test cycle. Calibrated control. Unit working as designed. All ok at this time."

Near Fern Dr, Franklin, OH 45005
Anthony S.

Anthony S.

WASHER MAYTAG MVWC416FW1 "Customer complaint of unit not starting cycle. Confirmed complaint, model and serial numbers. Stored error code for lid lock assembly. Needs lid lock and strike assembly for return visit. ; ordrng 1 W10837741 (lid strike) and 1 W10838613 (lid lock assembly)"

Near Shaker Rd, Franklin, OH 45005
Anthony S.

Anthony S.

DISHWASHER AMANA ADB1400AGW1 "Customer complaint of unit not spraying water during wash cycle. Confirmed complaint, model and serial numbers. Found water supply valve turned off under sink. Turned on water supply. Ran test cycle. All ok at this time."

Near Highridge Ct, Franklin, OH 45005
Joel L.

Joel L.

WASHER WHIRLPOOL WTW4816FW2 Installed electronic control. Tested unit is cycle. All operations are good now.

Near Connie Dr, Franklin, OH 45005
Anthony S.

Anthony S.

WASHER MAYTAG MVWX655DW0 "Replaced gearcase, calibrated control, ran test cycle. All ok at this time."

Near Gorsuch Rd, Franklin, OH 45005
Anthony S.

Anthony S.

DRYER MAYTAG MEDC465HW0 "Customer complaint of unit making burning smell then not heating. Confirmed complaint, model and serial numbers. Found dryer cord not making good contact at 240 VAC dryer receptacle. Advised customer to have 240 VAC dryer receptacle replaced by licensed electrician. Took pictures of dryer cord and wall receptacle."

Near Hobart Ave, Franklin, OH 45005
Jake S.

Jake S.

WASHER WHIRLPOOL WTW4816FW2 "Found main control receiving power but unresponsive and no LED on control lit, needs replaced.; ordrng 1 W11170319 (CONTROL )"

Near Connie Dr, Franklin, OH 45005
Anthony S.

Anthony S.

WASHER MAYTAG MVWX655DW0 "Customer complaint of unit not completing cycle. Confirmed complaint, model and serial numbers. Stored error code for basket speed sensor fault. Found drive hub and splines worn off. Picked up and replaced drive hub. Needs gearcase for return visit. Parts covered by Authorization # MIF8NIFEP1. Customer paid all labor charges on first visit by check. ; ordrng 1 W11035751 (GEARCASE ), pckd up 1 W10528947 (drive hub kit)"

Near Gorsuch Rd, Franklin, OH 45005
Anthony S.

Anthony S.

DRYER MAYTAG MEDC465HW0 "Customer complaint of unit not heating and drying clothes. Confirmed complaint, model and serial numbers. Found dryer cord not wired properly at machine. Installed dryer cord connections properly. Ran test cycle. All ok at this time."

Near Hobart Ave, Franklin, OH 45005
Daniel  L.

Daniel L.

LAUNDRY WHIRLPOOL MVWX655DW1 Checked unit found drain line not above the tub level adjusted the drain hose unit checked ok. Recalibrated unit also.

Near Martz-Paulin Rd, Franklin, OH 45005
Jake S.

Jake S.

DISHWASHER WHIRLPOOL WDF330PAHS1 "Customer stated she came in and found a puddle of water in front of unit after cycle once. Ran through tests, checked hoses and connections, checked door seal, found no leaking and no cause for leaking later, advised customer to monitor unit, checks ok."

Near Galileo Ln, Franklin, OH 45005
Jake S.

Jake S.

DISHWASHER WHIRLPOOL WDF330PAHS1 "Customer stated she came in and found a puddle of water in front of unit after cycle once. Ran through tests, checked hoses and connections, checked door seal, found no leaking and no cause for leaking later, advised customer to monitor unit, checks ok."

Near Galileo Ln, Franklin, OH 45005
Joel L.

Joel L.

Whirlpool kitchen WDF540PADM3 Front panel is scratched and needs replaced, rescheduling for when part comes in, ; schdld next appmnt for 12/28 FRI

Near Franklin, OH 45005
Daniel  L.

Daniel L.

Whirlpool freezer WZF34X16DW01 Installed compressor and filter dryer, used process tube from old compressor, recharge unit, all checks OK; used 1 W10143759 (DRIER) from stock, Job Cmpltd

Near Madison Grace Way, Franklin, OH 45005
Anthony S.

Anthony S.

Maytag dryer MEDC215EW1 Policy adjust #: MHA10HADPL1. Customer complaint of timer not advancing. Confirmed complaint, model and serial numbers. Timer motor getting power but not advancing. Replaced timer assembly. Ran test cycle. All ok at this time. ; Job Cmpltd

Near Union Rd, Franklin, OH 45005
Daniel  L.

Daniel L.

Whirlpool refrigerator WRT519SZDW02 Replaced door and seal and badge, made adjustment to seal, all checks ok; Job Cmpltd

Near Staley Rd, Franklin, OH 45005
Joel L.

Joel L.

Whirlpool washer WTW8040DW4 Ran unit through diagnostics and filled/washed/spun/agitated. All sounds and operations are good at this time. Cus to observe. Recommended affresh cleaning tablets for proper proformance and unit function. ; used 1 W10135699 (CLEANER) from stock, Job Cmpltd

Near Hill Ave, Franklin, OH 45005
Daniel  L.

Daniel L.

Whirlpool dishwasher WDT730PAHZ0 Replaced the sump assembly and the tower tube, tested unit, operations checks ok; Job Cmpltd

Near Oleander Dr, Franklin, OH 45005
Anthony S.

Anthony S.

Whirlpool freezer WRT519SZDW02 Replaced freezer door gasket, sealed freezer liner. Door sealing good. All ok at this time. ; Job Cmpltd

Near Staley Rd, Franklin, OH 45005
Daniel  L.

Daniel L.

Maytag refrigerator MFI2570FEZ05 Diagnosed ice maker was tilted too far forward, made adjustment and leveled unit, all operations checks ok; Job Cmpltd

Near Roberts Dr, Franklin, OH 45005
Jeremy F.

Jeremy F.

Whirlpool refrigerator WRF540CWHB00 Replaced part, door is closing, and sealing normally, checks ok.; Job Cmpltd

Near Galileo Ln, Franklin, OH 45005
Joel L.

Joel L.

Whirlpool refrigerator WRS586FIEM04 Some tubing at the back of the unit next to the evaporator fan was making a vibration noise. Adjusted sealed system to bring so that it’s not laying against itself and causing this vibration. Unit is cooling and all other operations are testing OK at this time. Customer to observe; Job Cmpltd

Near Running Deer Trail, Franklin, OH 45005
Daniel  L.

Daniel L.

Whirlpool washer WTW4816FW1 Found failed RPS sensor error in diagnostics, replaced shift actuator and tested unit, checks ok ; used 1 W10597177 (SHIFTER) from stock, Job Cmpltd

Near Pennyroyal Rd, Franklin, OH 45005
Jake S.

Jake S.

Whirlpool range WFE710H0AS0 Replaced bake element and tested unit, checks ok.; Job Cmpltd

Near Othello Dr, Franklin, OH 45005
Joel L.

Joel L.

Installed million rail for humidity on seal. All checks are good. Door shutting good. All checks good. ; Job Cmpltd

Near Red Fox Run, Franklin, OH 45005
Jake S.

Jake S.

Whirlpool range WFE710H0AS0 Found residue of something stuck on back left corner of bake element that had ignited and burned through element. Could not determine what substance was, unit is clean and working properly otherwise, needs back element.; ordrng 1 W10779716 (elmnt-bake), schdld next appmnt for 7/3 TUE

Near Othello Dr, Franklin, OH 45005
Joel L.

Joel L.

Whirlpool microwave WMH76719CZ1 Found loose connection to the mag, removed unit from cabinet. Tightened connections. Reinstalled and tested. All checks are good. ; Job Cmpltd

Near Red Fox Run, Franklin, OH 45005
Joel L.

Joel L.

Whirlpool refrigerator WRF555SDFZ05 No humidity on Molean. It is doing it’s job. There was some condensation on seal. Raised and adjusted door so that more contact on the freezer door is made to the surface of the freezer. Customer to observe. All other checks are good; Job Cmpltd

Near Red Fox Run, Franklin, OH 45005
Joel L.

Joel L.

Maytag dryer MGDB835DW3 Unit has bad igniter. Also valve is intermittent. Will need valve assembly and igniter. Rescheduling for install.. ; ordrng 1 279311 and 1 WPW10118347, schdld next appmnt for 5/23 WED

Near Marvel Dr, Franklin, OH 45005