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Local Reviews
for Fairfield, OH
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Robert - Fairfield, OH
The young men that you send to work on my Refrigerator was wonderful very polite and respectful work efficiently and they made sure that everything was working properly before they left.. thank you so much for your help and service
Response from A to Z Appliance Service:
Thank you for writing a review!
GREAT & ON TIME TIMELY SERVICE FAIR PRICE
Scott - Fairfield, OH
WOULD HIGHLY RECOMMEND THIS COMPANY
Response from A to Z Appliance Service:
Thank you for writing a review! We are glad to hear your were pleased with the service provided to you.
Alcia
Alcia - Fairfield, OH
He was very professional and knowledgeable also very pleasant
Response from A to Z Appliance Service:
Thank you for writing a review!
Great service
Arjun - Fairfield, OH
Response from A to Z Appliance Service:
Thank you for leaving a review for us!
Great service
Sharon - Fairfield, OH
They did a Great job
Response from A to Z Appliance Service:
Thanks for taking time to write a review for A to Z.
Great service
Robert - Fairfield, OH
He knew what he was doing and made sure it all worked
Response from A to Z Appliance Service:
Thanks for reviewing.
good tech
Bill - Fairfield, OH
professional and courteous
Response from A to Z Appliance Service:
Thank you. We are glad to hear such positive feedback.
whirl pool oven
Harlan - Fairfield, OH
Quick Service
John - Fairfield, OH
Mark is knowledgeable on the model of Maytag dryer that we own. He analyzed the problem quickly.
Brandon - Fairfield, OH
Response from A to Z Appliance Service:
Thank You
oven
Harlan - Fairfield, OH
Very good work ,highly recomended
Maytag Dryer Repair
JR - Fairfield, OH
The tech called prior to arriving and performed the service as expected.
Mel
FRANK - Fairfield, OH
Very professional service.
Response from A to Z Appliance Service:
Thank you very much for the review
Jerry
BAIRD - Fairfield, OH
Arthur did an excellent job finding our leak, ordering the correct parts and making the repair. Great job!
Response from A to Z Appliance Service:
Thank you for the review
Prompt, courteous, excellent service!
BELL - Fairfield, OH
Service technician was wonderful. He took the time to explain the repair and do it right. Nice guy who was interested in making a quality repair.
Response from A to Z Appliance Service:
Thank you for the review
won't be using you again
Cindy - Fairfield, OH
Well, first service call, repairman left my dryer with a loud noise in drum that was not there when I first called, which resulted in second service call, which that repairman says I need another new part and that the first repairmen didn't even grease wheel like he should have so he comes back with yet another new part BUT he then leaves with the insulation around drum hanging into my dryer so that wasn't properly put back with resulted in a THIRD service call, I haven't been home yet to check it out but it hard darn well better be done right this time! So did I need the second new part? Who knows!
Response from A to Z Appliance Service:
Sorry it took so many trips. Hopefully unit is working fine now. Please let us know if it is not so that we can get you taken care of.
Anthony E.
WASHER MAYTAG MVWC465HW2 "Found unit not draining, control is sending 120v, drain pump ohms out of range @30, spec is 14-25, ordering drain pump.; ordrng 1 W10919003 (Drain pump)"
Anthony E.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Spoke to tech line file #7727934148, found unit compressor running at very low speed but unit not cooling, temp in rc 51, and 29 in freezer, entered diagnostics, ran test 4 and 5 , all checks ok, unplugged unit, and plugged unit back in, unit began operating correctly, unit drawing 1.38 amps, unit cooling properly at this time, ordering main control, and inverter board, ran DC loads in diagnostic for a period of time,as advised by techline, to try to cause a failure, no fault found; ordrng 1 W10843055 (Main control) and 1 W10830278 (Inverter board)"
Mark B.
DOWNDRAFT COOKT JENNAIR JXD7030YS5 "Complaint of unit not rising fully when button is pressed, fan not turning off when unit is retracted, called techline, techline advised to replace motor housing and switches again, ordering parts to repair. Techline file number 7727936316; ordrng 1 W11187731 (motor)"
Anthony E.
FREEZER WHIRLPOOL WRF535SWHZ02 "Found that electronic temperature control is unresponsive to input, ordering control.; ordrng 1 W10503278 (Electronic control)"
Mark B.
WASHER MAYTAG MVWB865GC0 "Replaced gearcase, agitator and cap, recalibrated unit, ran unit through quick test cycle, all functions normal, all checks ok."
Samuel R.
DISHWASHER KITCHENAID KDFE104DSS2 "Inspected the unit and ran multiple test cycles through, with one cycle lasting 25 minutes and no leaks observed. Customer had pictures and videos showing the unit leaking from the right side of the dishwasher. Inspected the float switch and found the float switch had some minor crack and signs of water leaking through the float switch gasket. Ordering parts.; ordrng 1 W10873429 (housing) and 1 WP8531743 (gasket) and 1 WPW10195036 (float assembly) and 1 WPW10195038 (nut)"
Mark B.
A-DOTT MAYTAG MEDE300VW0 "Complaint of unit not heating, confirmed complaint, checked over, fuses and thermostats all test normal, heating element is not ohming correctly, has break in coil, needs replaced, quoted part: WP8544771, customer went through with repair, replaced element, tested unit, unit is heating and cooling as normal. All checks ok.; used 1 WP8544771 (ELEMENT) from stock"
Mark B.
RANGE JENNAIR JES9800AAB "Replaced front right element, tested unit, all functions normal, all checks ok."
Mark B.
WASHER MAYTAG MVWB865GC0 "Complaint of agitator cap coming off during cycles, also noise during spin, confirmed cap is loose, needs new agitator and cap to ensure cap stays on, checked error codes, found none, ran unit through quick diagnostic test, fill is normal, drain is normal, found noise coming from gearcase, needs replaced, ordering parts to repair.; ordrng 1 W10811956 (drum assy) and 1 W10863011 (dispenser) and 1 W11161960 (agitator)"
Mark B.
WASHER MAYTAG MVWX655DW2 "Complaint of grinding noise during cycles, no error codes, tested unit, all functions test normal, checked underneath unit, removed cam assembly, found small oil leak from gearcase underneath cam, needs replaced, ordering to repair.; ordrng 1 W11035751 (gearcase)"
Mark B.
RANGE JENNAIR JES9800AAB "Complaint of right front burner damaged, confirmed complaint, found glass top fine, but burner element underneath is damaged, ordering part to repair.; ordrng 1 W10823709 (elmnt-surf)"
Mark B.
REFRIGERATOR WHIRLPOOL WRT111SFDB04 "Replaced door gasket, door is still not sealing correctly, found hinge is missing spacers, causing freezer door to sit too low, and not seal correctly, ordering parts to repair.; ordrng 2 WP487576 (washer)s"
Mark B.
REFRIGERATOR KITCHENAID WRV986FDEM01 "Complaint of freezer not defrosting, causing excess ice buildup, confirmed complaint, unit needs defrost sensors, ordering to repair.; ordrng 1 W11087438 (motor-evap) and 1 W11109595 (motor-evap)"
Mark B.
WASHER MAYTAG MHW6630HW0 "Complaint if unit not working, rrror code appearing, checked error codes, found F6E3, incoming power is correct, all connections are secure, unit needs new acu, ordering to repair.; ordrng 1 W11322883 (cntrl-elec)"
Terry S.
REFRIGERATOR WHIRLPOOL WRT111SFDB04 Checked unit over and found freezer door gasket not ceiling at the top of the freezer try to reform gasket with heat gun gasket still would not steal unit needs freezer gasket replaced; ordrng 1 W10507441 (gasket-fip)
Terry S.
WASHER WHIRLPOOL MVWB835DW4 Check the washer over cabinet Denon on left and right sides tech try to adjust cabinet unable to just cabinets get proper tub movement unit needs cabinet replaced as well as the top; ordrng 1 W10677265 (cabinet) and 1 W11097645 (top) and 3 W11197416 (absorber)s and 1 WPW10612925 (nameplate)
Mark B.
WASHER WHIRLPOOL WFW87HEDW1 "Complaint of error code during spin cycle, checked error codes, found F9E1, F8E3, F5E4, F5E2, Tested unit, door is latching normally, drain pump is running, but water flow is slow, checked drain pump, found a couple socks and other debris blocking flow, cleared debris from pump, retested unit, drain is flowing freely, all other functions normal, all checks ok."
Mark B.
FREEZER WHIRLPOOL WRF560SEYM "Replaced drain tube with p trap, found wheel bracket is bent adjusted wheels as well as possible in the small space it is situated, all checks ok.; used 1 W10619951 (P-TRAP) from stock"
Micheal@atoz1.com
REFRIG WHIRLPOOL WRS312SNHW00 Replaced warped fresh food door. Tested normal
Mark B.
LAUNDRY MAYTAG MVWB835DC3 "Replaced gearcase, recalibrated unit, ran unit through diagnostic test cycle, all functions test normal at this time, all checks ok."
Mark B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Replaced mullion, mullion is opening and closing normally at this time, all checks ok."
Mark B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Complaint of door not closing correctly, also icemaker stopped making ice. Upon arrival unit has full ice bin, customer states did not make ice for a week. Tested ice maker, all functions are normal at this time, advised occasionally ice can get stuck in between arm of ice maker, advised to pull bin out and check if ice stops producing. Confirmed complaint of mullion heater getting stuck on door, ordering to repair.; ordrng 1 WPW10311757 (rail-mulln)"
Mark B.
WASHER WHIRLPOOL WTW5000DW2 "Replaced suspension springs, recalibrated unit, tested unit, all functions test normal, all checks ok."
Mark B.
REFRIGERATOR KITCHENAID KRFF305ESS00 "Replaced damper, tested unit, no extra noise at this time, all functions normal, all checks ok."
Mark B.
WASHER WHIRLPOOL WTW5000DW2 "Complaint of unit not spinning clothes out properly, not filling with much water, going off balance easily, checked error codes, found none, ran quick test cycle, valves are normal, drain is normal, agitate and spin are strong, found springs are weak, need replaced, advised unit is filling with proper amount of water, advised of deep water wash cycle for most water possible for a cycle, ordering springs to repair.; ordrng 1 W11130362 (suspension)"
Mark B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Complaint of mullion heater getting stuck on left hand door when right hand is closed first, confirmed complaint, adjusted mullion heater, mullion still is hitting door, needs replaced, ordering to repair.; ordrng 1 WPW10311757 (rail-mulln)"
Mark B.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Complaint of unit having burning smell when first plugged in. Confirmed complaint, found burn marks behind back panel of unit near where sealed system goes into unit, customer is having store replace unit."
Mark B.
WASHER WHIRLPOOL WFW87HEDW1 "Complaint of unit not finishing cycle, showing error (SUD) and now not unlocking door. Confirmed complaint, when unit is plugged in it is in auto drain mode, but not allowing water to drain, checked drain pump, found pump is clogged and damaged, needs replaced. Found drain hoses are clogged as well, recommended to replace entire drain line from unit, quoted parts: Drain pump: WPW10605427, interior drain line: WPW10562025, exterior drain hose: W10267638.; ordrng 1 W10267638 (hose) and 1 WPW10562025 (inner drain hose) and 1 WPW10605427 (pump-water)"
Mark B.
MICROWAVE WHIRLPOOL WMH53520CS7 "Complaint of unit running, but not heating, confirmed complaint, incoming power is at 121 VAC, all wiring connections are secure, unit needs new magnetron, ordering to repair.; ordrng 1 MWTOOL and 1 W10818686 (magnetron)"
Mark B.
KITCHEN WHIRLPOOL WEE510S0FS2 "Complaint of inner door glass shattered, confirmed complaint, replaced inner glass, all functions normal. All checks ok."
Mark B.
WASHER WHIRLPOOL LSQ8520JQ0 "Replaced lid switch, tested unit, switch is working correctly, all functions normal, all checks ok."
Mark B.
WASHER WHIRLPOOL LSQ8520JQ0 "Complaint of lid switch fallen down, confirmed complaint, found part of switch where screws go in is broken off, unable to repair, will need new lid switch to repair. Quoted part: 3949247V. Customer is going through with repair.; ordrng 1 3949247V (switch-plg)"
Mark B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Replaced bin shelf, all checks ok."
Mark B.
RANGE WHIRLPOOL WFG710H0AS0 "Complaint of unit not turning off during bake cycle, not turning gas off, checked error codes, found F6E1, according to tech sheet unit will need new control, tested resistance of broil and bake valve solenoids, found bake valve solenoid testing out of proper range, same for broil solenoid, unit would need new gas regulator as well. Quoted parts: control board: WPW10340313, regulator: WPW10602004, customer is going through with repair.; ordrng 1 WPW10340313 (cntrl-elec) and 1 WPW10602004 (regulator)"
Mark B.
OVEN WHIRLPOOL WFG320M0BS3 "Complaint of oven not heating enough. Found regulator shutoff turned off, corrected shutoff, tested unit, unit is functioning normally, all checks ok."
Mark B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Replaced left hand fridge door, tested unit, water is dispensing and ice is dispensing normally, door witch is closing normally, all checks ok."
Terry S.
RANGE WHIRLPOOL GR556 "Found F3E4 error code, replaced the sensor unit operating properly."
Mark B.
RANGE WHIRLPOOL WFC310S0EB3 "Complaint of bottom drawer is not lining up right, confirmed complaint, adjusted drawer to ensure proper installation, all functions normal, all checks ok."
Terry S.
N/A N/A MFI2569VEM "Checked the refrigerator and found the not cooling, someone has replaced the compressor recently. Checked for dye in the system none found. Called into whirlpool tech support for options.RickSR7726390456"
Mark B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Replaced left hand fridge door, all functions normal, new complaint of door shelf in right hand side coming apart, confirmed complaint, ordering shelf to replace.; ordrng 1 WPW10355264 (bin-cntlvr)"