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Local Reviews
for Fairfield, OH
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Alcia - Fairfield, OH
He was very professional and knowledgeable also very pleasant
Response from A to Z Appliance Service:
Thank you for writing a review!
Great service
Arjun - Fairfield, OH
Response from A to Z Appliance Service:
Thank you for leaving a review for us!
Great service
Sharon - Fairfield, OH
They did a Great job
Response from A to Z Appliance Service:
Thanks for taking time to write a review for A to Z.
Great service
Robert - Fairfield, OH
He knew what he was doing and made sure it all worked
Response from A to Z Appliance Service:
Thanks for reviewing.
good tech
Bill - Fairfield, OH
professional and courteous
Response from A to Z Appliance Service:
Thank you. We are glad to hear such positive feedback.
whirl pool oven
Harlan - Fairfield, OH
Quick Service
John - Fairfield, OH
Mark is knowledgeable on the model of Maytag dryer that we own. He analyzed the problem quickly.
Brandon - Fairfield, OH
Response from A to Z Appliance Service:
Thank You
oven
Harlan - Fairfield, OH
Very good work ,highly recomended
Maytag Dryer Repair
JR - Fairfield, OH
The tech called prior to arriving and performed the service as expected.
Mel
FRANK - Fairfield, OH
Very professional service.
Response from A to Z Appliance Service:
Thank you very much for the review
Jerry
BAIRD - Fairfield, OH
Arthur did an excellent job finding our leak, ordering the correct parts and making the repair. Great job!
Response from A to Z Appliance Service:
Thank you for the review
Prompt, courteous, excellent service!
BELL - Fairfield, OH
Service technician was wonderful. He took the time to explain the repair and do it right. Nice guy who was interested in making a quality repair.
Response from A to Z Appliance Service:
Thank you for the review
won't be using you again
Cindy - Fairfield, OH
Well, first service call, repairman left my dryer with a loud noise in drum that was not there when I first called, which resulted in second service call, which that repairman says I need another new part and that the first repairmen didn't even grease wheel like he should have so he comes back with yet another new part BUT he then leaves with the insulation around drum hanging into my dryer so that wasn't properly put back with resulted in a THIRD service call, I haven't been home yet to check it out but it hard darn well better be done right this time! So did I need the second new part? Who knows!
Response from A to Z Appliance Service:
Sorry it took so many trips. Hopefully unit is working fine now. Please let us know if it is not so that we can get you taken care of.
Mark B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Replaced bin shelf, all checks ok."
Mark B.
RANGE WHIRLPOOL WFG710H0AS0 "Complaint of unit not turning off during bake cycle, not turning gas off, checked error codes, found F6E1, according to tech sheet unit will need new control, tested resistance of broil and bake valve solenoids, found bake valve solenoid testing out of proper range, same for broil solenoid, unit would need new gas regulator as well. Quoted parts: control board: WPW10340313, regulator: WPW10602004, customer is going through with repair.; ordrng 1 WPW10340313 (cntrl-elec) and 1 WPW10602004 (regulator)"
Mark B.
OVEN WHIRLPOOL WFG320M0BS3 "Complaint of oven not heating enough. Found regulator shutoff turned off, corrected shutoff, tested unit, unit is functioning normally, all checks ok."
Mark B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Replaced left hand fridge door, tested unit, water is dispensing and ice is dispensing normally, door witch is closing normally, all checks ok."
Terry S.
RANGE WHIRLPOOL GR556 "Found F3E4 error code, replaced the sensor unit operating properly."
Mark B.
RANGE WHIRLPOOL WFC310S0EB3 "Complaint of bottom drawer is not lining up right, confirmed complaint, adjusted drawer to ensure proper installation, all functions normal, all checks ok."
Terry S.
N/A N/A MFI2569VEM "Checked the refrigerator and found the not cooling, someone has replaced the compressor recently. Checked for dye in the system none found. Called into whirlpool tech support for options.RickSR7726390456"
Mark B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Replaced left hand fridge door, all functions normal, new complaint of door shelf in right hand side coming apart, confirmed complaint, ordering shelf to replace.; ordrng 1 WPW10355264 (bin-cntlvr)"
Mark B.
DISHWASHER KITCHENAID KDPE334GBS0 "Complaint of upper rails separating, confirmed complaint, while attempting to repair, found installation issue where unit a will not come out without damaging customers floor, customer to contact installer to fix installation and then contact us to complete repair.; O-emld tckt"
Terry S.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced the compressor and recharged the unit, checked operation and unit operating properly.The customer move the refrigerator out for the technician to make the repair; used 1 AF1200 (1/4 VALVE) from stock"
Mark B.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Complaint of unit not cooling either compartment, confirmed complaint, through service test 4 found no frost pattern forming on either evaporator, through test 5 tested compressor up to maximum speed, amperage draw from wall is ~1.66, found bullet piercing valve installed on compressor, needs new compressor, ordering compressor and drier to repair.; rqstng P&A on 1 W10832994 (compressor)"
Mark B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Complaint of unit not always dispensing ice or water, confirmed complaint, found dent inside freezer door panel causing issue, used pad to help with issue for now, but door is dented badly, will need new door.; ordrng 1 W11104477 (dor-fip), used 1 WPW10221048 (SPACER) from stock"
Mark B.
REFRIGERATOR MAYTAG MFI2269VEA0 "Complaint of water dispenser spurting air, then water when pad is first pressed, then not continuing to dispense for more than 10 seconds after pad is released. Tested water valve, valve is activating normally when pad is pressed, checked water line connection to valve, found it loose, not leaking, but allowing small amount of air into line, corrected connection, tested dispenser, dispenser is now shutting off correctly, all functions normal, all checks ok."
Mark B.
RANGE MAYTAG MGT8800FZ00 "Replaced membrane panel, tested unit, all functions are normal, unit is operating as designed, customer is unhappy with response of membrane keypad, states it is too hard to hold down to make the timer advance quickly, advised that unit is operating as designed and there would be no way to adjust this feature, all checks ok."
Mark B.
N/A N/A MFI2269VEA0 "Replaced door freezer door handle, handle is secure. Replaced dual valve error line to ice maker, tested ice maker, ice maker harvested and filled with water normally, noise is as normal. All functions are normal, all checks ok."
Mark B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Replaced main control board and ui panel, tested unit, unit still not dispensing water or ice, on main control tested P3-7 to P1-2, no voltage when water paddle is depressed, called techline, advised to check left hand freezer door, found freezer door is dented inside where it depresses door switch, door needs replaced. used spaced to help with operation until door is replaced. File number for techline call: 7726124832; ordrng 1 W11307224 (dor-fip), used 1 WPW10221048 (SPACER) from stock"
Mark B.
N/A N/A MFI2269VEA0 "Complaint of freezer door handle broken, and ice maker making strange noise during cycle, confirmed handle broken, ordering handle and screws, tested ice maker, ice maker harvested and called for water normally, confirmed noise, needs new dual valve to correct issue.; ordrng 1 67006322 (water inlet valve) and 1 W10165840 (tube-water) and 2 WP3387230 (screw)s and 2 WP67006113 (plate)s and 1 WPW10123795 (handle)"
Mark B.
RANGE MAYTAG MGT8800FZ00 "Complaint of oven time button hard to press, confirmed complaint, plus button on panel is not always responding correctly, ordering new membrane panel to repair.; ordrng 1 W11160335 (swtch-memb)"
Mark B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Complaint of unit not dispensing ice or water, confirmed complaint, found ice in bin, and ice door will open when ice paddle is pressed, but auger motor will not turn, water dispenser also not activating water valve, tested ui and control, voltage is not being sent to water valve or auger motor. Ice maker called for water and filled normally, needs new ui and control board.; ordrng 1 W11043763 (cntrl-elec) and 1 W11265135 (panel-ui)"
Mark B.
XXL FRENCH DOOR WHIRLPOOL WRF997SDDM00 "Upon arrival ice bin is full, customer states unit has been producing ice since 2 or 3 days after last service call. Advised after ice maker has either been turned off or serviced it can take 48-72 hours for ice to start producing regularly. Customer complaint of light in left shelf is flickering, found damage to shelf causing issue, would need shelf replaced, quoted part: WPW10753418 customer states has extended warranty, advised to call extended warranty company for dispatch, if warranty call for this unit comes through please order WPW10753418"
Mark B.
XXL FRENCH DOOR WHIRLPOOL WRF997SDDM00 "Complaint of ice maker not making ice, confirmed complaint, checked ice maker error codes, no errors, forced ice maker harvest cycle, ice maker harvested normally, tested ice level sensor, sensor is registering normally, door switch is showing closed when door is shut. Techline had me run through more testing, had me check connections for ice maker thermistor, found thermistor connection harness secure, but not making good connection, corrected connection, tested ice maker thermistor from diagnostic test, thermistor is now registering correctly, power cycled unit, techline advised for customer to observe ice production, file number: 7726007213"
Mark B.
XXL FRENCH DOOR WHIRLPOOL WRF997SDDM00 "Replaced deli ui and harness assembly, replaced dispenser UI, replaced door handle, tested ice maker, ice maker harvested and filled correctly, customer to observe ice production, replaced freezer door handle, all checks ok."
Mark B.
RANGE JENNAIR JDRP548HL00 "Complaint of control panel loose, confirmed complaint, found bracket loose, tightened bracket down, control panel is now secure, all checks ok."
Mark B.
XXL FRENCH DOOR WHIRLPOOL WRF997SDDM00 "Replaced water valve and ice maker ass molies, upon removing deli ui board, found wiring harness is damaged, will need harness to complete repair, will finish installing new parts when harness comes in. Complaint of handle wiggling, tightened freezer handle down as far as possible, still wiggling, needs new freezer door handle.; ordrng 1 W10827046 (handle,door (ss)) and 1 WPW10732686 (cover)"
Mark B.
LAUNDRY WHIRLPOOL MVWB765FW2 "Replaced UI panel, recalibrated unit, tested unit, all functions normal, all checks ok."
Mark B.
XXL FRENCH DOOR WHIRLPOOL WRF997SDDM00 "Complaint of ice maker not making ice, and water not dispensing, also deli board non functioning, confirmed complaints, found deli board non responsive, needs replaced. Tested ice maker, ice maker motor did not turn, water valve did not open when voltage was sent from control. Unit needs new ice maker, water valve and deli board.; ordrng 1 W10862400 (cntrl-elec) and 1 WPW10341329 (water valve assy) and 1 WPW10565996 (cntrl-elec) and 1 WPW10764668 (ice maker)"
Mark B.
DRYER WHIRLPOOL NED4655EW1 "Complaint of taking too long to dry towels, customer states takes 3 cycles of timed dry to dry towels. Tested incoming power, power is at 240 VAC, tested thermal cut offs and fuses, all test normal, heating element tests normal, tested dryer vent air flow with test kit, found airflow out of house is not sufficient for correct dry times, advised to have vents cleaned to correct long dry times. All functions are normal, all checks ok.; used 1 W11224254 (VENT TEST KIT) from stock"
Mark B.
LAUNDRY WHIRLPOOL MVWB765FW2 "Complaint of unit not responding, confirmed complaint, checked power, unit is reciving 120 VAC, diagnostic LED Is flashing as normal per tech sheet, needs new UI, ordering to repair.; ordrng 1 W11135391 (console)"
Mark B.
WASHER WHIRLPOOL WTW4850HW1 "Complaint of water leaking, water is leaking from inlet pipes on wall, not unit, checked unit over, found no leaks from drain tube or inlet valve, or anywhere else, tightened inlet hoses on washer itself, tested all other functions, washer is functioning normally, customer to have plumber check on wall valves."
Mark B.
DRYER WHIRLPOOL NED4655EW1 "Replaced thermal cut off, tested unit, unit is heating normally, all other functions normal, all checks ok."
Mark B.
REFRIGERATOR KITCHENAID KSBS25INSS00 "Complaint of ice maker not filling. Confirmed complaint, tested ice maker, ice maker not allowing forced harvest cycle or forced water fill. Tested optics, optics are recognizing when bin is full and when it is not, needs new ice maker assembly, quoted: 2198597 ; ordrng 1 2198597 (icemaker assy)"
Mark B.
WASHER WHIRLPOOL WTW4955HW1 "Replaced belt and shield, tested unit, all functions are normal, all checks ok."
Mark B.
DRYER WHIRLPOOL NED4655EW1 "Complaint of unit not heating. Confirmed complaint, incoming power is at 240VAC, tested fuses, found thermal cut off not allowing voltage through, needs new thermal cut off.; ordrng 1 279816 (thermal cut off hi)"
Terry S.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "Recovered the Freon in the unit and disassembled lines to blow through per tech support, all line clear except hot gas bypass. Unable to clear that line. Unit declared non repairable per TJ at Whirlpool.7725551046TJ"
Mark B.
27" VMAX TOP LOA MAYTAG MVWC565FW1 "Complaint of clothes feeling rough, called techline, techline advised to limit amount of detergent usage, advised to test unit with towels and no soap to see if suds appear, if suds appear then there is still detergent residue in unit, causing roughness of clothes tech line file number: 7725667598. Tested unit with towels, and no soap, bubbles formed quickly from residual detergent. Advised customer to clean washer with affresh tablets and limit fabric softener and detergent usage until clothes are satisfactory."
Terry S.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "checked the refrigerator and found unit unplugged, plugged the refrigerator in and observed the operating pressure. Low side pressure at -18.3 head at 77-112 psi. Contacted whirlpool tech support spoke with Ed was recommended to replace the compressor again and blow the system with Freon.7725551046Ed; ordrng 1 W10143759 (drier (service)) and 1 W10507884 (compressor)"
Mark B.
DISHWASHER MAYTAG MDB8959SBB2 "Replaced user interface, tested unit, unit is operating normally at this time, all checks ok."
Mark B.
DRYER WHIRLPOOL WED6620HW0 "Complaint of paint chipping off of inside of dryer drum, confirmed complaint, replaced drum, all checks ok."
Mark B.
KITCHEN KITCHENAID KDTM354ESS3 "Complaint of upper rack falling down, confirmed complaint, replaced rails per s code, found wheels from adjuster have broken off, need replaced, s code does not cover this repair, called partner team to see if they will cover repair to adjuster, partner team gave auth num: KLESI00AP1; ordrng 4 WPW10195839 (dishrack adjuster)s and 4 WPW10195840 (positioner)s and 1 WPW10546503 (adjuster)"
Mark B.
WASHER MAYTAG MVWC565FW1 "Complaint of fabric softener draining of the sides of the agitator, confirmed complaint, found too much fabric softener is being added to dispenser, advised of proper fabric softener use and diluting with warm water, ran test cycle, all functions normal, all checks ok."