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Local Reviews
for Fairfield, OH
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Harlan - Fairfield, OH
Quick Service
John - Fairfield, OH
Mark is knowledgeable on the model of Maytag dryer that we own. He analyzed the problem quickly.
Brandon - Fairfield, OH
Response from A to Z Appliance Service:
Thank You
oven
Harlan - Fairfield, OH
Very good work ,highly recomended
Maytag Dryer Repair
JR - Fairfield, OH
The tech called prior to arriving and performed the service as expected.
Mel
FRANK - Fairfield, OH
Very professional service.
Response from A to Z Appliance Service:
Thank you very much for the review
Jerry
BAIRD - Fairfield, OH
Arthur did an excellent job finding our leak, ordering the correct parts and making the repair. Great job!
Response from A to Z Appliance Service:
Thank you for the review
Prompt, courteous, excellent service!
BELL - Fairfield, OH
Service technician was wonderful. He took the time to explain the repair and do it right. Nice guy who was interested in making a quality repair.
Response from A to Z Appliance Service:
Thank you for the review
won't be using you again
Cindy - Fairfield, OH
Well, first service call, repairman left my dryer with a loud noise in drum that was not there when I first called, which resulted in second service call, which that repairman says I need another new part and that the first repairmen didn't even grease wheel like he should have so he comes back with yet another new part BUT he then leaves with the insulation around drum hanging into my dryer so that wasn't properly put back with resulted in a THIRD service call, I haven't been home yet to check it out but it hard darn well better be done right this time! So did I need the second new part? Who knows!
Response from A to Z Appliance Service:
Sorry it took so many trips. Hopefully unit is working fine now. Please let us know if it is not so that we can get you taken care of.
Mark B.
OVEN WHIRLPOOL WOS51ES4EB01 "Replaced thermal fuse, tested unit, unit is heating normally, fans are functioning, all checks ok."
Mark B.
WASHER WHIRLPOOL WFW8740DW0 "Replaced ACU, tested unit with quick diagnostic cycle, all operations now normal, all checks ok."
Mark B.
DRYER MAYTAG MEDC215EW1 "Customer complaint of unit tumbling, but not heating, tested unit, found heat element broken, replaced element, tested unit, unit is heating normally, all checks ok.; used 1 279838 (ELEMENT) from stock"
Arthur H.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 On arrival customer says refrigerator is making noise again. She had a Recording of the noise on her phone . Noise was normal . The noise would Come and go . I explained to her that the compressor on her refrigerator was A multi speed compressor and when it changes noise it is speeding up and When it gets quiet it is slowing down . I checked compressor out and everything is normal .
Mark B.
WASHER WHIRLPOOL WFW8740DW0 "Replaced pressure switch and drain pump, unit still not responding to inputs, needs ACU; ordrng 1 W11029840 (cntrl-elec)"
Mark B.
LAUNDRY MAYTAG MVWX655DW1 "Checked error codes, no error codes, customer complaint of not filling, cleaned hose screens, tested unit in automatic test mode, valves actuated correctly, all other functions operate normally, checked pressure hose, no kinks or leaks, tested in regular cycle, all operations are normal, all checks ok"
Arthur H.
DRYER WHIRLPOOL WED5000DW2 On arrival customer has had her electric fixed and dryer is running and not Heating. Heating element is good thermostats are good cut-off is good Fuse is good . No electric from timer . Customer needs one new dryer Timer . CAP has in stock Return April 2 to install ; ordrng 1 W10185992 (timer)
Mark B.
REFRIG WHIRLPOOL WRX735SDBM00 "Replaced bracket, forced harvest cycle on ice maker, ice maker is harvesting, cycling, calling for water, all operations normal, all checks ok."
Arthur H.
DRYER WHIRLPOOL WED5000DW2 On arrival customer says dryer not heating. Confirmed complaint. Set dryer to Timed dry and started . Dryer runs but has no heat . Removed the cord cover And checked the electric. Customer has electric issue. LN1- N 121volts LN2-N 33volts . LN-1 to LN-2 66 volts . No 240 volts found . Customer rents This apartment and she called the office for maintenance to fix her dryer Outlet . Took one picture of model and serial
Mark B.
REFRIG WHIRLPOOL WRX735SDBM00 "Tested unit, found solenoid housing broken, causing ice box thermistor to incorrectly read temperature, needs replaced.; ordrng 1 W10346971 (bracket)"
Anthony S.
WASHER MAYTAG MVWC565FW1 "Replaced drive motor. Calibrated unit, ran test cycle. All ok at this time."
Anthony S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Customer complaint of unit not dispensing water. Confirmed complaint, model and serial numbers. Replaced dispenser UI. P3 yellow wire constantly outputting 18-20 VAC, even when dispenser paddle is depressed. Supplied 120 VAC to P3 yellow wire terminal and water dispensing properly. Needs new electronic control for return visit. ; ordrng 1 W11043763 (CNTRL-ELEC )"
Mark B.
WASHER MAYTAG MVWC415EW2 "Replaced wiring harness, recalibrated unit, tested unit, all operation normal, all checks ok."
Mark B.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Removed ice bin from freezer, after clearing bin, ice maker went through harvest cycle and called for water correctly. Called tech line, tech line advised ice cube can possibly get stuck underneath arm of ice maker, customer to observe. number: 7724359584"
Mark B.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Checked ice bin, found ice in bin, tested dispenser, dispenser is dispensing correctly, all checks ok."
Mark B.
WASHER LG wM2487HRM "Tested unit, found bearings are starting to squeal and will need replaced, customer to observe and decide on repair or replacement. All parts needed for repair: AJQ73413811. 3550ER0004H, 3045ER1017L, 4434ER0002D"
Mark B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Replaced valve, still no water to dispenser, called tech line, techline advised to check p3, pin 4 on control board, board is not showing voltage while dispenser pad is activated, needs replaced.; ordrng 1 W11043763 (cntrl-elec)"
Mark B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "Replaced control board, valve now actuating, but water not reaching dispenser, replaced fill line, tested again, no water still, called techline, tech line had me run through more tests, valve no longer actuating, tested power at dual valve, no power to valve, tested power at control board, no power coming from board to water dispenser valve, but power is running to door switches, ice maker valve, tested resistance on wire harness, checks ok, tech line unsure of what issue is, requested to order control board and ui 7724370626; ordrng 1 W11043763 (cntrl-elec) and 1 W11106026 (UI), pckd up 1 WP67006317 (WATER LINE)"
Anthony S.
REFRIGERATOR WHIRLPOOL MZD2766GEW "Customer complaint of water leaking from ice dispenser chute. Confirmed complaint, model and serial numbers. Needs ice maker dispenser drawer, escutheon, dispenser control, inner and outer door liners and seal. Many parts no longer available. Advised customer that ExtWrn would be in touch with them in 5 business days or less. ; rqstng P&A on 1 12001991 (door kit ice) and 1 61005364 (NLA COVER) and 1 61005365 (NLA LINER) and 1 61005368 (NLA seal- frz.) and 1 61005879 (NLA DOOR) and 1 WP61005277 (CNTRL-ELEC )"
Anthony S.
DRYER MAYTAG MEDB835DW4 Replaced rear bulkhead. Switched dryer door swing to match with washer. Ran test cycle. All ok at this time.
Arthur H.
AH there 3/15 FRI, 8:09 to 10:31, On arrival removed noisy compressor and filter drier. Installed the new compressor and UV drier. Pulled vacuum to -30 psi and checked for leaks . Recharged refrigerator with 4.5 oz 134a . Reassembled everything and put Refrigerator back in place . Unit cooling and running Quietly on departure. ; Job Cmpltd,
Anthony S.
AS there 3/14 THU, 10:19 to 11:27, Replaced rear bulkhead. Switched dryer door swing to match with washer. Ran test cycle. All ok at this time. ; Job Cmpltd,
Anthony S.
WASHER MAYTAG MVWC565FW1 "Customer complaint of unit not starting cycle. Confirmed complaint, model, and serial numbers. No response from control/user interface. No diagnostic light illuminated on control board. Control getting 120 V AC through power supply cord. Unit needs a new control board for return visit. ; ordrng 1 W11162438 (CNTRL-ELEC)"
Anthony S.
REFRIGERATOR KITCHENAID KRMF706ESS00 "Lights and cooling working ok after previous visit. Unit not making ice. No ice maker fault codes. Ice maker cycling properly, but fill test unsuccessful. Checked fill tube heater, checks ok. Dual valve in ceiling getting power but not opening to fill ice maker. Needs dual valve, WPW10341329, ordrng 1 WPW10341329 (water valve assy)"
Mark B.
DRYER MAYTAG MEDB765FW0 "Tested unit, found no error codes, recalibrated unit, tested ui, all functions on ui are normal, all checks ok."
Mark B.
WASHER MAYTAG MVWC415EW2 "Checked error codes, found motor fault error code, tested unit, will not agitate or spin, tested shifter, shifter is ok, tested capacitor, capacitor not ohming correctly, needs new capacitor; ordrng 1 W11158831 (CAPACITOR)"
Mark B.
SXS 22' RAM WHIRLPOOL WRS321SDHV02 "Replaced freezer door, leveled unit, all checks ok."
Anthony S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Customer complaint of unit making loud grinding noise. Confirmed complaint, model and serial numbers. Compressor making loud grinding noise internally. Tried adjusting compressor mounting and position with new remediation of noise. Needs new compressor, W11209866, for return visit. Compressor on back order. Rescheduled out three weeks for XPART order. ; ordrng 1 W11209866 (COMPRESSOR )"
Anthony S.
STOVE WHIRLPOOL WFE515S0ES0 "Customer complaint of unit not coming on. Displays F9E0 error code for improper wiring. Found range cord terminals loose, arcing, and burned off. Replaced burnt terminals. Installed range cord properly. Ran test cycle. All ok at this time."
Mark B.
DISHWASHER WHIRLPOOL WDT750SAHB0 "Replaced control, tested unit, all operations now normal, all checks ok."
Anthony S.
WASHER AMANA NTW4516FW2 "Replaced electronic control. Calibrated unit, and ran test cycle. All ok at this time."
Mark B.
REFRIG WHIRLPOOL WRX735SDBM00 "Tested unit, found ice maker not cycling, replaced ice maker, tested unit, ice maker now cycling, all checks ok.; used 1 W10882923 (ICEMAKER) from stock"
Anthony S.
WASHER AMANA NTW4516FW2 "Customer complaint of unit not starting cycle. Confirmed complaint, model and serial numbers. Control board getting power, diagnostics light not on. Removed all electrical connections to main control. Control still not powering on. Needs new control for return visit. ; ordrng 1 W11170317 (CNTRL-ELEC)"
Anthony S.
DRYER MAYTAG MEDB835DW4 "Customer complaint of paint chipping off of rear bulkhead. Confirmed complaint, model and serial numbers. Needs new rear bulk head for return visit. ; ordrng 1 W10653662 (PAD ) and 1 W11135007 (BULKHEAD )"
Mark B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "Found high pitched chirping sound coming from compressor, checked compressor straps and all tubing, nothing rubbing against each other, noise is coming from compressor directly, if hand is placed lightly on compressor noise stops, called tech line, tech line advised to try bringing up legs on unit, file number: 7724182682, brought front legs up, compressor still chirping lightly, contacted tech line again, tech line advised normal noise if feet are secure, file number: 7724183109, all checks ok."
Mark B.
DISHWASHER WHIRLPOOL WDT750SAHB0 "Replaced pump and motor, tested unit, unit no longer draining correctly, replaced drain pump, new pump still having issue, tested control, control no longer sending correct voltage to drain pump, ordering new control.; ordrng 1 W11305297 (CONTROL), used 1 w10876537 (DRAIN PUMP) from stock"
Mark B.
DISHWASHER WHIRLPOOL WDT750SAHB0 "Tested unit, in diagnostic cycle water valve is filling unit with water, pump and motor is receiving proper voltage, but is not pumping at all, drain pump is working fine, needs new pump and motor.; ordrng 1 W11087376 (pump&motor)"
Mark B.
ICEMAKER JENNAIR JIM159XYRS0 "Found hinge on door loose, tightened hinge bracket, door now closing smoothly, no longer loose, all checks ok."
Mark B.
WASHER MAYTAG MVWB865GW0 "Checked error codes, found no error codes, tested unit, through manual testing all components are operating correctly, tested interface, all buttons working with soft touch with pad of finger, advised customer of light touch with pad of finger for touch panel, all operation checks ok."
Mark B.
WASHER WHIRLPOOL WTW7500GW0 "Checked error codes, found no error codes, tested unit through manual testing, tested valves, all check ok, tested drain, draining ok, tested spin cycle speeds, no noise during low spin cycle tests, slight noise during fast spin cycle, tested agitation speeds, no noise during agitation tests, checked rotor and stator, found nothing blocking operation. Called tech line, tech line advised unit is very sensitive to being level and to be sure unit is completely level while running loads, file number: 7724133920, adjusted front left foot to ensure unit is level, ran through fast spin test again, no noise at this time."