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Local Reviews
for Fairborn, OH

Rated 4.7 out of 5 stars based on 23 customer reviews

Map of Fairborn, OH

Dishwasher repair




Highly recommend their extremely knowledgeable technicians that come to do the work. Major negative is dealing with their "customer service" representative that does not know the meaning of the word. Due to interactions with her, it makes it difficult to evaluate A to Z as highly as the work performed. I let the technician know of the complaint.


Map of Fairborn, OH

Good response time!




Technician was professional and knowledgeable. I would recommend to friends and neighbors.


Map of Fairborn, OH

excellent service




I was completely satisfied with A to Z ; Neil Barnhoft was both professional and helpful.


Response from A to Z Appliance Service:

Thank you for this review. We will pass it on to Neil as well


Map of Fairborn, OH

Great Service





Response from A to Z Appliance Service:

Thank you for this review


Map of Fairborn, OH

Very nice man




Couldn't repair my Samsung refrigerator. But gave me name of Company that could. He did not charge me. He was very informative.


Response from A to Z Appliance Service:

Sorry we could not get your unit repaired, but thank you for the review.


Map of Fairborn, OH

Cole




So far, it’s been a good experience. The tech that came out (Neil) was on time, very friendly, knowledgeable and helped me deal with my home warranty company. Extremely professional. They still have to come back next week, But I am anticipating that I will get the same professional service.


Response from A to Z Appliance Service:

Thank you very much for this review. We appreciate it.


Map of Fairborn, OH

Great job




Neil did a super job and was a pleasure to work with. I would reccomend him anytime.


Map of Fairborn, OH

Ruth




Perfect


Response from A to Z Appliance Service:

Thank you very much. Our techs and staff appreciate the feedback.


Map of Fairborn, OH

Neil was courteous, competent, respectful, & on time





Response from A to Z Appliance Service:

Thank you for this review. We appreciate it.


Map of Fairborn, OH

Well done!





Response from A to Z Appliance Service:

Thank you


As always, great service




We have used your service numerous times and have come to expect excellent service. We have never been disappointed, and have recommended your company to others. Keep on doing exactly what you're doing.


Response from A to Z Appliance Service:

Thank you very much for this review. We really appreciate it.


Replace wash pump




Service was excellent


Response from A to Z Appliance Service:

Thank you for this review


entirely satisfied




Tech was outstanding He showed up on time and explained the problem to both me and my wife.


Response from A to Z Appliance Service:

Thank you very much for this review


Honest service




Technician was honest about what needed repaired and made sure we didn’t spend an unnecessary amount. Very appreciated!


Response from A to Z Appliance Service:

Thank you very much for this review. We appreciate you taking the time to review our service work and technician.


Darlene




Your tech was very professional and neat in appearance. I didn’t have to worry about having him in my home. He fixed my washer in no time. Thanks A to Z


Response from A to Z Appliance Service:

Thank you very much for this review. We really appreciate you taking the time to leave this review.


Martha




Very satisfied with service


Response from A to Z Appliance Service:

Thank you for the review


No solution to problem!




Before current failure unit preformed satisfactorily. Rep says performance is normal for this model. Spewing of small cubes and ice chips was never normal operation, Holding glass higher is no help! We can't use the ice maker because of the need to clean up after every use! With new unit cubes seem to be smaller and slip out of the chute past any glass.


Response from A to Z Appliance Service:

Sorry our tech was not able to make any adjustments to the unit to make it work better for you. We do appreciate the review as it helps us to move forward as a company and we will bring this up with our manufacturer rep so they know customers are having these complaints about this model in case it is a common complaint. Thank you


excellent quick service!




Working through Lowe's A to Z was very quick with an appointment time. The serviceman (Neil) arrived on time, very clean cut, white shirt, looked proffessional! He made the repairs in poor working conditions and used ingenuity and inititive to make the repairs, was very impressed


Response from A to Z Appliance Service:

Thank you very much for the review. Neil and us appreciate it.


Great Service





Response from A to Z Appliance Service:

Thank you


entirely satisfied





Response from A to Z Appliance Service:

Thank you for the review


Great service





Response from A to Z Appliance Service:

Thank you


Best Service Company Ever!




Everything from scheduling, notification of arrival, presentation of the tech, attention to detail, knowledge of repair needed...I mean EVERYTHING was exceptional! Highly recommend this company. Will use again.


Great Service





Response from A to Z Appliance Service:

Thank you for the review


Jake S.

Jake S.

GE washer GDT695SMJ2ES Replaced drain hose and tested unit, checks ok.; Cllctd $103.73 CC Ref # 6468, Job Cmpltd

Near Quail Run Rd, Fairborn, OH 45324
Jake S.

Jake S.

Whirlpool refrigerator ED5LVAXWQ00 Found water filter slightly loose causing buzzing when used. Secured filter and tested unit, checks ok.Customer also had issue with ice bin not fitting properly. No ice block or visible issue, needs new bin W10204465A but customer does not want to replace at this time.; Cllctd $96.08 CC Ref # 6389, Job Cmpltd

Near Pat Ln, Fairborn, OH 45324
Neil B.

Neil B.

Whirlpool washer WTW8540BW1 Fills during spin cycle —— NO error codes. Ran quick diagnostic test cycle — Unit needs bearings. Unit is 5 years old. Unit is pretty rusted around soap dispensers. Unit does get used a lot ( customer said ). Customer will purchase New unit. ; Cllctd $96.08 bankcard, Job Cmpltd

Near Artesian Ln, Fairborn, OH 45324
Neil B.

Neil B.

Maytag dryer PYE2200AYW Installed — Timer ( time not moving ). Ran unit to observe timer would advance.Unit checks OK.; Cllctd $228.96 bankcard, Job Cmpltd

Near S Central Ave, Fairborn, OH 45324
Jake S.

Jake S.

Maytag dryer MEDC215EW1 Found heating element shorted out. Replaced and tested unit checks ok.; used 1 279838 (ELEMENT) from stock, Job Cmpltd

Near Ottawa Dr, Fairborn, OH 45324
Neil B.

Neil B.

LG range LRE3021ST00 Cpmplaint — broiler Element & ovens heats slowly. Unit needs — relay board EBR74164804 ( $ 158.67 ) & wire harness EAD62285102 ( $ 145.30 ) + Labor$ 120.00. Customer will replace unit. ; Cllctd $96.08 Check # 3441, Job Cmpltd

Near Lexington Ave, Fairborn, OH 45324
Neil B.

Neil B.

Whirlpool microwave WMH31017FS0 Inside light working randomly — installed 3ea micro-switches. Unit checks OK.; used 3 W10727360 (SWITCH) from stock, Job Cmpltd

Near Fairborn, OH 45324
Neil B.

Neil B.

Roper Dryer RED4440VQ0 Complaint — too long to dry. Unit checks OK. Went outside & virtually NO air movement. The dryer heat is working. Customer will have to get someone to clean vent. ; Cllctd $86.47 Check # 7391, Job Cmpltd

Near Campus Dr, Fairborn, OH 45324
Daniel  L.

Daniel L.

GE washer PTWN6050 Replaced main control board kit, operation checks ok; Cllctd $105.42 CC Ref # 6888, Job Cmpltd

Near Ortego Dr, Fairborn, OH 45324
Jake S.

Jake S.

Whirlpool oven WOS92EC0AS01 Found door was stuck locked but powered on. Unstuck door and tested unit operating properly. Greased door latch and it is now operating well. Advised customer to self clean again after the holidays and if issue reoccurs then door latch needs replaced. Unit checks ok now.Latch W10883049 $123.95 + labor $98.75; Cllctd $96.08 Check # 11567, Job Cmpltd

Near Wimbledon Dr, Fairborn, OH 45324
Daniel  L.

Daniel L.

Whirlpool refrigerator WRX735SDHZ00 Diagnosed rivet has come out of racks on the shelf, needs roller shelf. Drawer falls out of track.; ordrng 1 W10345310 (shelf-glas), schdld next appmnt for 11/26 MON

Near Rivulet Drive, Fairborn, OH 45324
Daniel  L.

Daniel L.

GE washer PTWN6050 Diagnosed intermittent start key switch in relay on control going bad.; ordrng 1 WH12X10481 (board asm mounted), Cllctd $233.47 CC Ref # 6888, schdld next appmnt for 11/26 MON 8:00 am - 12

Near Ortego Dr, Fairborn, OH 45324
Neil B.

Neil B.

Amana microwave AMV2307PFS0 Complaint — unit runs with door open. Installed — 3ea micro-switches.Unit checks OK. ; used 3 W10727360 (SWITCH) from stock, Job Cmpltd

Near Spyglass Ct, Fairborn, OH 45324
Neil B.

Neil B.

Whirlpool icemaker EC5100XFB0 Installed — pump assembly. Unit NOT working. The connection for pump assembly is bad. Unit needs cabinet harness 2181157 NLA. Also needs —Compressor W10309988 ( 374.58 ). Unit cannot be repaired. ; Job Cmpltd

Near Robin Hood Dr, Fairborn, OH 45324
Daniel  L.

Daniel L.

Frigidaire oven FEF336ECE Diagnosed bad relay on main control, customer to wait on repair.Control-316455400-$132.67Overlay-316220729-$19.25Labor-$72.45+tax; Cllctd $96.08 CC Ref # 4536, Job Cmpltd

Near Cleary Dr, Fairborn, OH 45324
Neil B.

Neil B.

Maytag dryer MDE3000AYW Noisy —- unit needs — Idler assembly bearing & 2ea bearing roller assembly.Customer decided to purchase new because unit is 21 yrs old.; Cllctd $96.08 Check # 2712, Job Cmpltd

Near Fairborn, OH 45324
Neil B.

Neil B.

Samsung refrigerator RF260BEAEWW/AA Unit has frozen fridge Evap. Unit has water filter housing that is located on Bottom center in fridge compartment cabinet. I took out the 3 screws & triedRemoving parts ( not happening ) for me. Spent 30 min working on it to & NOTA positive outcome. Apologized to customer & gave her the phone # for Captain Appliance. ; Job Cmpltd

Near Thompson Dr, Fairborn, OH 45324
Neil B.

Neil B.

Whirlpool dishwasher Not draining — found drain pump humming. Installed drain pump. Unit checks OK.; used 1 W10348269 (DRAINPUMP) from stock, Job Cmpltd

Near E Lindberg Dr, Fairborn, OH 45324
Neil B.

Neil B.

Whirlpool washer WFW9150WW01 Complaint — first cycle of clothes run OK. Second load stops mid cycle.Unit has F9E1 & F9E2. Unit needs Elect CNTRL & possible drain pump. TheUnit is 8 yrs old. Customer will purchase New.; Cllctd $96.08 Check # 4721, Job Cmpltd

Near Graceland Dr, Fairborn, OH 45324
Neil B.

Neil B.

Whirlpool refrigerator WRT511SZDW00 Not cooling at all. Unit is running / NOT cooling at all. Drawing .28 amps. Tech line ( Butch ) — SR # 7723337097. Next visit — Saturday 11-3-18.; ordrng 1 W10143759 (drier (service)) and 1 W10507886 (compressor), schdld next appmnt for 11/3 SAT 8-11

Near W Dayton-Yellow Springs Rd, Fairborn, OH 45324
Neil B.

Neil B.

Maytag dryer MEDX655DW Installed — start switch. Unit checks OK. Went over cleaning lint screen & load size.; Job Cmpltd

Near Grant St, Fairborn, OH 45324
Neil B.

Neil B.

Whirlpool washer MVWB835DW3 Complaint — very noisy on spin. Unit is in plastic drain pan. Motor has worn thruThru the ridges in plastic drain pan. I adjusted feet on washer to raise it. I ran some towels to check unit. Unit checks OK. Asked customer to observe.; Job Cmpltd

Near Brehm Boulevard, Fairborn, OH 45324
Neil B.

Neil B.

Whirlpool ice maker EC5100XFB0 Not making Ice. Could NOT get water supply on. Customer will reschedule.; Job Cmpltd

Near Robin Hood Dr, Fairborn, OH 45324
Neil B.

Neil B.

Whirlpool microwave WMH31017HZ0 Noisy when exhaust fan runs. Took as much unit apart as possible to observe unit while running. Unit makes rattling noise from exhaust fan. Unit runs fine when not in place. I re-installed unit leaving 2 support screws with NOT tightening the 2 screws that go on top of unit. Unit checks OK at this time.Asked customer to observe. Tech line — ( Sterling ) SR7723277026.; Job Cmpltd

Near Jutewood Ct, Fairborn, OH 45324
Neil B.

Neil B.

Whirlpool dryer WED7000DW1 Installed — Elect CNTRL. Unit still not working. Installed — motor / blower wheel. Unit checks OK.; used 1 279827 (MOTOR), and 1 694089 (BLOWER WHEEL) from stock, Job Cmpltd

Near Wedgewood Dr, Fairborn, OH 45324
Neil B.

Neil B.

Whirlpool laundry WTW5000DW2 Complaint — NOT spinning water out of clothes. F0E2 ( over suds ) F0E5 ( Off balance ). Found that the drain hose is directly connected and has no air-breakSo it can drain properly. Went over operational info with customer. Unit at thisPoint checks OK. Asks customer to observe.; Job Cmpltd

Near Haddix Rd, Fairborn, OH 45324
Neil B.

Neil B.

GE refrigerator GSS25WGTIBB Installed — fan / fan motor assembly. Unit checks OK.; Cllctd $218.78 bankcard, Job Cmpltd

Near Chapelgate Dr, Fairborn, OH 45324
Neil B.

Neil B.

Frigidaire microwave GLMV168CB1 Runs LOUD — unit needs turntable motor 5304408980 ( $ 248.13 ) blower assembly 5304408943 ( $ 300.89 ) labor $ 195.00. Total minus tax — $ 744.02.Insurance will purchase New for customer. ; Cllctd $96.08 Check # 2706, Job Cmpltd

Near Beacon Dr, Fairborn, OH 45324
Neil B.

Neil B.

Frigidaire refrigerator FRS6HR5JW4 Install — Freezer thermostat CNTRL 53044966541 ( $ 57.05 ). Unit checks OK.Asked customer to observe. ; Cllctd $138.24 Check # 6125, Job Cmpltd

Near N Wright Ave, Fairborn, OH 45324
Neil B.

Neil B.

Whirlpool washer WTW8500BW0 Installed — console / Elect CNTRL. Ran unit — checks OK.; Job Cmpltd

Near Cambridge Dr, Fairborn, OH 45324
Neil B.

Neil B.

Frigidaire dryer LCQ2152ES0 Installed — Element housing assembly / clips / drum bearing kit. Ran unit.Checks OK.; Cllctd $241.65 bankcard, Job Cmpltd

Near Park Hills Dr, Fairborn, OH 45324
Neil B.

Neil B.

GE refrigerator GSS25WGTIBB Complaint — not cooling properly. Found Evap fan motor has failed. OrderingMultiple parts for repair. Next visit — Tuesday 10-23-18; ordrng 1 WR60X10208 (blade evap fan asm) and 1 WR60X10307 (mtr dc evap fan asm), schdld next appmnt for 10/23 TUE

Near Chapelgate Dr, Fairborn, OH 45324
Neil B.

Neil B.

Maytag dryer MEDC215EW1 Complaint — Noisy —— I confirmed a little rattle from unit. Customer said unit would get REALLY Loud & get more loud. I took unit apart & checked to make sure all screws were tight. Checked Pulley / felt on drum. Drum support wheels.Checked venting to outside to make sure unit is clear. Tech line ( Steve ) ——I explained what I had checked. I cannot pinpoint where the noise is coming from. Steve said to asked customer to observe. SR # 7723197503.Talked to Wayne — said to install - Element. Partner Team said they would coverParts. Installed New Element. Asked customer to observe.; used 1 279838 (ELEMENT,HEATER) from stock, Cllctd $77.34 bankcard, Job Cmpltd

Near Primrose Ln, Fairborn, OH 45324
Neil B.

Neil B.

Whirlpool refrigerator ED2KHAXVB01 Complaint — ice dispenser not working. There is power from the elect CNTRL & at the box below the freezer door. But not at the motor in the door. There is Something wrong with the wiring in the door. To replace the door would be $ 1280.00. Customer will live with what is going on; Cllctd $96.08 cash, Job Cmpltd

Near N Elm Ave, Fairborn, OH 45324
Neil B.

Neil B.

Whirlpool refrigerator WRS571CIDM02 Install — multiple parts for Random cooling failure. Unit checks OK.; Job Cmpltd

Near Winona Dr, Fairborn, OH 45324
Neil B.

Neil B.

GE refrigerator GSS25LGPACC Complaint — Ice won’t come out the chute right — I cleaned out ice build-up inIce chute. Both Ice maker & ice bin check OK. Explained to customer to clean iceBin assembly every 6 weeks if possible. Also recommended using cubed ice ifPossible. Unit checks OK.; Job Cmpltd

Near Deercreek Dr, Fairborn, OH 45324
Neil B.

Neil B.

Whirlpool dryer WED7000DW2 Installed — drum assembly. Unit checks OK.; Job Cmpltd

Near Axe Dr, Fairborn, OH 45324
Daniel  L.

Daniel L.

GE refrigerator GSS25LGPACC Installed ice bucket, all checks OK; Job Cmpltd

Near Deercreek Dr, Fairborn, OH 45324
Daniel  L.

Daniel L.

Maytag washer LA613 Found hose leaking, made adjustment to hose fitting to stop leak, ran unit through test cycle, no leaks, checks ok; Cllctd $128.10 Check # 2480, Job Cmpltd

Near Peebles Dr, Fairborn, OH 45324
Neil B.

Neil B.

Whirlpool dryer WED7000DW2 Small baffle came off — the drum is bent. Ordering drum. Next visit — Wednesday 10-3-18. Requesting early. ; ordrng 1 W10899578 (DRUM ASSEMBLY), schdld next appmnt for 10/3 WED 8-12

Near Axe Dr, Fairborn, OH 45324