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Local Reviews
for Englewood, OH
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Diane - Englewood, OH
John was very helpful, courteous, and solved my problem.
awesome service
Steve - Englewood, OH
Response from A to Z Appliance Service:
Thank you for writing a review!
Great service!!! Excellent customer service! Thank you!
Natalie - Englewood, OH
Response from A to Z Appliance Service:
Thank you for giving us your feedback!
Marilyn
Marilyn - Englewood, OH
Loved A to Z very nice and professional. Very fast and efficient.
Response from A to Z Appliance Service:
Thank you for giving us your feedback
John was helpful
Ohio - Englewood, OH
Came 2 weeks ago to fix washer but with no luck I think washer was defective. John did try his best. Never heard anything in two weeks so called A-Z to see what the next step was they were going to check with Maytag never heard anything back. I called Maytag and now I have to get a new washer.
Response from A to Z Appliance Service:
Thank you for giving us your feedback! We do apologize for any inconvenience that you have experienced, but we are glad to hear that Maytag is doing their part to make things right
Refrig
Peter - Englewood, OH
Response from A to Z Appliance Service:
Thank you for giving us your feedback!
Great service
Judy - Englewood, OH
John was on time and he did a great job. Thank you!!
Response from A to Z Appliance Service:
Thank you for writing a review! John is a very important part of our team.
Great timely service
Larry - Englewood, OH
successful visit
Pat - Englewood, OH
Response from A to Z Appliance Service:
Thank you for writing a review. We are glad your experience was a positive one.
ray.austetman@yahoo.com
Ray Austetman - Englewood, OH
very reliable. determined repair immediately.
Response from A to Z Appliance Service:
Thank you for this review
Great Service
Kim - Englewood, OH
Came out very quickly
Very polite and great service
Michele - Englewood, OH
He was on time and very knowledgeable. He explain everything to me. Very polite person. Would call again if I needed service.
Honest Repairman
Navay - Englewood, OH
Jeff
edwards - Englewood, OH
John was on schedule very professional and remedied the situation in a very short period of time.
Rick
Rick - Englewood, OH
Great service@
Sandy - Englewood, OH
John had an appointment free a few days prior to my scheduled appointment and was able to repair my washer earlier than I anticipated. He was professi ok nal, warm, and efficient. I would recommend him for future service.
Rick
SMITH - Englewood, OH
Quick and good service
Courtney - Englewood, OH
on time, fair price for a service call
Douglas - Englewood, OH
Response from A to Z Appliance Service:
Thank you for the review
Great
Mary - Englewood, OH
The service man was very professional and courteous. I will recomend your company to others.
Response from A to Z Appliance Service:
Great and Thank you for the review. Appreciate you be willing to recommend us to others.
Good service
Tim - Englewood, OH
Tech was on time,informative,he. researched issue with other techs or supply houses and problem seems remedied. Very good service
Response from A to Z Appliance Service:
Thank you for this review
Great service
Sherri - Englewood, OH
Great
Jerome - Englewood, OH
John was great and on time, love that make sure he does all my service calls!
Response from A to Z Appliance Service:
Thank you for this review. John does a good job for us. Appreciate you taking the time to give this review of his work.
Madeline
Madeline - Englewood, OH
Very polite and professional. Will use this company if i need service in the future. Thank you.
Response from A to Z Appliance Service:
Thank you for this review. We appreciate you taking the time to leave it.
Good
Angie - Englewood, OH
Great, friendly service!
Susan - Englewood, OH
Response from A to Z Appliance Service:
Thank you
Carolyn
Carolyn - Englewood, OH
Great service
Response from A to Z Appliance Service:
Thank you
Great service from John
Don - Englewood, OH
Jon was great.
Response from A to Z Appliance Service:
Thank you
John N.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Per testing the condenser fan blade is not staying on the motor shaft. Ordering new fan blade and motor. Wp wrn; ordrng 1 W11127829 (motor-cond) and 1 W11204896 (blade-fan)
John N.
FREEZER MAYTAG MZF34X18FW03 Per testing the compressor will start and draw about 5.5 - 4.5 amps for about a minute or two and then cut out. Unit needs new compressor and filter drier. Ordering parts. ; ordrng 1 W10143759 (drier (service)) and 1 WPW10750849 (compressor)
John N.
WASHER ROPER RTW4516FW1 Per testing and error codes f5e3 (lid unlock error) f0e5 (off balance load detected) f7e5 (shifter fault) found the lock not working properly and the gearcase is leaking oil and is not spinning properly due to oil in the shifter and other parts. Ordering parts. Needs further authorization. Lowes Ext. Wrn; rqstng P&A on 1 W10721967 (drive pulley) and 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W11158830 (capacitor) and 1 W11255272 (gearcase) and 1 W11307244 (latch) and 1 WP389140 (drive block)
John N.
DRYER WHIRLPOOL WTW4950XW0 "Per testing and f7e1 (basket speed sensor fault) found the shift actuator to be bad. Replaced the shift actuator, calibrated the unit and checked for proper operation in diagnostics, all operations check ok. ; used 1 WPW10006355 (ACTUATOR) from stock"
John N.
WASHER MAYTAG MVWC565FW1 Per testing in diagnostics and a test cycle found the unit working as designed and all components are working properly. Instructed customer on holding the button down for just a second to start the unit. Wp wrn
John N.
WASHER WHIRLPOOL WFW95HEDW0 "Per testing on the previous visit replaced the drain pump and the pressure switch. Checked the unit for proper operation in both diagnostics and in a test cycle, operation checks ok. Lowes Ext. Wrn"
Jeremy F.
WASHER KENMORE 110.295228 "Found water valve is not closing all the way causing water to leak into in her tub, needs water valve replaced.; ordrng 1 WPW10144820 (valve)"
John N.
WASHER MAYTAG MVWX655DW1 "Per testing the pressure switch is sticking, causing the unit to never top trying to drain. Ordering new main electronic control. Lowes Ext. Wrn; ordrng 1 W11116592 (cntrl-elec)"
John N.
WASHER MAYTAG MAV7700AWW Per testing found the main tub bearing grinding badly. Quote for the bearing kit installed. Bearing kit - W10219156 - after service call. Customer is going to shop.
John N.
WASHER WHIRLPOOL WFW95HEDW0 "Per testing and error codes f3e1 ( water level system error) and f9e1 (long drain) and f8e3 (overflow condition). Cleared the drain sump trap of debris and ran the unit thru diagnostics to check for proper operation of all components, drain pump is not coming on in step 7 of diagnostics. Ordering new drain pump and pressure switch. Lowes Ext. Wrn; ordrng 1 WPW10448876 (switch-wl) and 1 WPW10605427 (pump-water)"
John N.
WASHER MAYTAG MVWC465HW2 Per testing and f8e1 error (long fill) found the drain hose going into a drain pipe that is only a couple of inches off the floor. Instructed the customer that they will need to have the stand pipe for the wash raised to a minimum of 42” from the floor. Wp wrn
John N.
ALPHA - CLYDE WHIRLPOOL WFW97HEXL2 Per testing and error code f6e1 (communication error between CCU and MCU). Recommended customer replace both the CCU (Central Control Unit) and MCU ( Motor control unit). Going forward with repair. Ordering parts.; ordrng 1 WPW10374126 (cntrl-elec) and 1 WPW10442138 (cntrl-elec)
John N.
REFRIGERATOR WHIRLPOOL WRX735SDBM02 "Per testing found the ice dispenser was getting clogged with crushed ice. Explained to the customer how to clear ice bucket of remaining crushed ice. Replaced torn door seals and checked for proper operation, operation checks ok."
John N.
MICROWAVE WHIRLPOOL WMH53521HZ3 Microwave door was dented upon install. Ordering new door. ; ordrng 1 W11117588 (door/mw)
John N.
REFRIG IKEA IX6HHEXDSM01 "Per testing on the previous visit replaced the icemaker and checked for proper cycle and fill, all operations check ok. Customer will continue to observe operation. IKEA 2-5 yr wrn"
John N.
COOKTOP JENNAIR JEC4536BB00 "Found that the cooktop had been chipped when installed. Replaced the cooktop and checked for proper operation, operation checks ok. JA Cosmetic Wrn"
John N.
REFRIG IKEA IX6HHEXDSM01 Per testing and customer statement that unit sometimes make correct size ice cubes and sometimes the cubes would be hollow and sometimes very tiny cubes. Ordering new icemaker assembly. IKEA WRN; ordrng 1 W10884390 (icemaker)
John N.
"M/W OTR, PURCHA" WHIRLPOOL WMH31017FS0 Ran test using a coffee cup of water and did not see any arcing. Ran a test using the same meat on the Corelle plate and there was sparking on the plate. Repair Ted findings to techline for documentation. SR # 7727103441 (WP SAFETY PAD FOR LABOR ONLY)
John N.
COOKTOP WHIRLPOOL WFE505W0HB2 "Per testing on previous visit replaced the front left burner and infinite switch. Checked the burner for proper operation, operation checks ok. Wp wrn"
John N.
COOKTOP WHIRLPOOL WFE505W0HB2 Per testing need to order and replace both the left front burner element and infinite switch. Wp wrn; ordrng 1 W10823729 (elmnt-surf) and 1 WPW10434452 (switch-inf)
John N.
REFRIGERATOR WHIRLPOOL WRF757SDEE00 "Per testing on the previous visit replaced the deli damper control, fresh food thermistor harness and icemaker. Checked for proper operation of the components, operation checks ok."
John N.
RANGE MAYTAG MER8800FZ2 "Replaced broken door glass per diagnosis on previous visit. Reinstalled door and checked operation, operation checks ok. Wp wrn"
John N.
REFRIGERATOR WHIRLPOOL WRF757SDEE00 Per testing the fresh food evaporator is frosted over. Customer is going to let the unit sit unplugged over the weekend to let it defrost completely. Ordering new thermistor harness. May also need to order damper control for the pantry - WPW10248595 - (customer will let the office know Monday morning 1/27/2020. ; ordrng 1 W10764668 (icemaker) and 1 WPW10277799 (harns-wire)
John N.
RANGE MAYTAG MER8800FZ2 Door glass broke during installation of the unit. Ordering new door glass.; ordrng 1 W11047015 (glass-door)
John N.
FREEZER AMANA ESUF16DL Unit is still cooling properly. Compressor is starting to making a light knocking noise. Quoted for a new compressor - W10439652. No repair at this time.
John N.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Per testing and repeated issue replaced the fan shroud, grommet, clip and fan blade. Operation checks ok at this time. Wp wrn"
John N.
LAUNDRY MAYTAG MVWB855DC3 "Per testing on the previous visit replaced the clutch, slider assembly and the rotor. Calibrated the unit and checked the unit for proper operation in a test cycle, all operations check ok. Wp wrn"
John N.
LAUNDRY MAYTAG MVWB855DC3 "Per testing the clutch is not releasing the rotor properly and has caused the slider and rotor to grind against each other grind there teeth off. Ordering new clutch, slider and rotor. Wp wrn; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10915701 (rotor)"
John N.
REFRIGERATOR MAYTAG MFI2269VEM2 "Per testing found the board programming was corrupted. Replaced the main electronic control and programmed it properly. Checked the unit for proper operation of cooling and airflow, operation checks ok. Advised customer not put any new product in the unit for about 12-18 hours. ; pckd up 1 W10310240 (elect control board)"
John N.
REFRIGERATOR MAYTAG MFI2269VEM2 "Per testing found the board programming was corrupted. Replaced the main electronic control and programmed it properly. Checked the unit for proper operation of cooling and airflow, operation checks ok. Advised customer not put any new product in the unit for about 12-18 hours. ; pckd up 1 W10310240 (elect control board)"
John N.
DRYER WHIRLPOOL WED4815EW1 "Per testing found the thermal cutoff bad. Replaced both the thermal cutoff and high limit thermostat using kit. Checked for proper operation in both heated and air dry, operation checks ok. WAG Ext. Wrn; used 1 279816 (CUTOFF) from stock"
John N.
ICEMAKER WHIRLPOOL WSF26C3EXF01 "Per testing on previous visit replaced the broken diffuser and checked for proper operation, operation checks ok. Prior Service call."
John N.
WASHER WHIRLPOOL WTW4950XW2 Per testing found the bearings in the gearcase are bad and the gearcase needs replaced. Recommend also replacing the splutch and actuator also. Quote for gearcase - W11132267 + splutch -W10721967 + actuator - W10006355 - + tax after service call. Customer chose no further repair
jonathan@atoz1.com
OVEN WHIRLPOOL RBS305PDT8 Relay on main control is stuck leaving broiler element on. Main control needs replaced. Main control is no longer available. Gave customer option to have board sent out form repair. That option was declined.
John N.
ICEMAKER WHIRLPOOL WSF26C3EXF01 Per testing found the refrigerator air diffuser not closing properly allowing the food in the refrigerator to freeze. Also found the wiring harness in the freezer door for the icemaker broken not allowing the unit to produce ice and water. Quote for diffuser W11177624. Freezer door - LW10334261. No further repair at this time.
John N.
DISHWASHER WHIRLPOOL WDP340PAFB0 "Per testing replaced broken upper spray arm that would not stay attached. Checked the unit for proper operation and calibrated, operation checks ok. WAG Ext. Wrn; pckd up 1 W10317197 (spray arm)"
John N.
DISHWASHER WHIRLPOOL WDP340PAFB0 "Per testing replaced broken upper spray arm that would not stay attached. Checked the unit for proper operation and calibrated, operation checks ok. WAG Ext. Wrn; pckd up 1 W10317197 (spray arm)"
John N.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Found evaporator fan motor making a slightly louder than normal humming noise. Made slight adjustment to the fan motor mount and housing. Checked for proper operation, operation checks ok. Wp wrn"
John N.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Left filler piece in location specified by customer. Part needs to be installed using silicone. If the customer need return service to the piece there will be a service call. Wp wrn
John N.
WASHER MAYTAG MVWX655DW1 Per further testing with tech line (Ed) stretched the splutch spring to tighten up the splutch. Grinding rattling sound still the same in spin cycle. Reported back to tmechline (Austin). Techline submitted to product review from engineering. Waiting for further instructions from engineering. File # 7726498235