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Local Reviews
for Englewood, OH
Powered by Fluid LOCALGreat service
Jessica - Englewood, OH
Response from A to Z Appliance Service:
Thank you!
Gets the job done and explained the problem
Linda - Englewood, OH
A-Z is a dependable service company. Will use them for my Whirlpool appliances.
Response from A to Z Appliance Service:
Thank you for the review!
Great Representative for Your Company
Diane - Englewood, OH
John was very helpful, courteous, and solved my problem.
awesome service
Steve - Englewood, OH
Response from A to Z Appliance Service:
Thank you for writing a review!
Great service!!! Excellent customer service! Thank you!
Natalie - Englewood, OH
Response from A to Z Appliance Service:
Thank you for giving us your feedback!
Marilyn
Marilyn - Englewood, OH
Loved A to Z very nice and professional. Very fast and efficient.
Response from A to Z Appliance Service:
Thank you for giving us your feedback
John was helpful
Ohio - Englewood, OH
Came 2 weeks ago to fix washer but with no luck I think washer was defective. John did try his best. Never heard anything in two weeks so called A-Z to see what the next step was they were going to check with Maytag never heard anything back. I called Maytag and now I have to get a new washer.
Response from A to Z Appliance Service:
Thank you for giving us your feedback! We do apologize for any inconvenience that you have experienced, but we are glad to hear that Maytag is doing their part to make things right
Refrig
Peter - Englewood, OH
Response from A to Z Appliance Service:
Thank you for giving us your feedback!
Great service
Judy - Englewood, OH
John was on time and he did a great job. Thank you!!
Response from A to Z Appliance Service:
Thank you for writing a review! John is a very important part of our team.
Great timely service
Larry - Englewood, OH
successful visit
Pat - Englewood, OH
Response from A to Z Appliance Service:
Thank you for writing a review. We are glad your experience was a positive one.
ray.austetman@yahoo.com
Ray Austetman - Englewood, OH
very reliable. determined repair immediately.
Response from A to Z Appliance Service:
Thank you for this review
Great Service
Kim - Englewood, OH
Came out very quickly
Very polite and great service
Michele - Englewood, OH
He was on time and very knowledgeable. He explain everything to me. Very polite person. Would call again if I needed service.
Honest Repairman
Navay - Englewood, OH
Jeff
edwards - Englewood, OH
John was on schedule very professional and remedied the situation in a very short period of time.
Rick
Rick - Englewood, OH
Great service@
Sandy - Englewood, OH
John had an appointment free a few days prior to my scheduled appointment and was able to repair my washer earlier than I anticipated. He was professi ok nal, warm, and efficient. I would recommend him for future service.
Rick
SMITH - Englewood, OH
Quick and good service
Courtney - Englewood, OH
on time, fair price for a service call
Douglas - Englewood, OH
Response from A to Z Appliance Service:
Thank you for the review
Great
Mary - Englewood, OH
The service man was very professional and courteous. I will recomend your company to others.
Response from A to Z Appliance Service:
Great and Thank you for the review. Appreciate you be willing to recommend us to others.
Good service
Tim - Englewood, OH
Tech was on time,informative,he. researched issue with other techs or supply houses and problem seems remedied. Very good service
Response from A to Z Appliance Service:
Thank you for this review
Great service
Sherri - Englewood, OH
Great
Jerome - Englewood, OH
John was great and on time, love that make sure he does all my service calls!
Response from A to Z Appliance Service:
Thank you for this review. John does a good job for us. Appreciate you taking the time to give this review of his work.
Madeline
Madeline - Englewood, OH
Very polite and professional. Will use this company if i need service in the future. Thank you.
Response from A to Z Appliance Service:
Thank you for this review. We appreciate you taking the time to leave it.
Good
Angie - Englewood, OH
Great, friendly service!
Susan - Englewood, OH
Response from A to Z Appliance Service:
Thank you
John N.
COOKTOP WHIRLPOOL WCE55US0HB01 SR# 7730120416 (Chris) Per testing with techline it was recommended to go ahead and replace the hot surface indicator light. Waiting on parts research. Wp wrn; schdld next appmnt for 3/12 FRI !
John N.
"M/W OTR, PURCHA" WHIRLPOOL WMH31017HW5 "Per testing the lower interlock is broken and the lower door catch is broken. Ordering new interlock and door assembly. Wp wrn; ordrng 1 W11247220 (door/mw) and 1 W11433683 (INTERLOCK, LOWER)"
John N.
DISHWASHER MAYTAG MDB9959SKZ0 "Per testing on the previous visit removed the unit from the cabinetry, replaced the bad sump and motor assembly and reinstalled the unit back into the cabinetry. Checked the unit for proper operation in diagnostics and in a test cycle, operation checks ok. Recommend scraping the dishes of all chunky items prior to placing them in the unit and also once a month run an AFFRESH Brand cleaning tablet thru the unit per instruction on package. Wp wrn"
John N.
REFRIGERATOR FRIGIDAIRE LFHB2741PF5A Per testing found the new icemaker had come apart and the tray was hanging in the icebox. Ordering new icemaker assembly under part warranty. Part under part warranty; ordrng 1 243297609 (ICEMAKER ASSM)
John N.
DRYER WHIRLPOOL AED4675YQ1 Per testing the unit is heating and cycling as designed. Found that the dryer vent tube was packed with lint. Recommended the customer replaced the vent tube and have it cleaned out every year. Unit needs a new lint screen to replace the broken one in the unit. Lint screen - WPW10717210 - is on factory back order.
John N.
REFRIGERATOR WHIRLPOOL WRF736SDAW11 Per testing found the icemaker coating is peeling from the mold and allowing the water to drip from the icemaker. Ordering new icemaker; ordrng 1 WPW10764668 (ice maker)
Neil B.
REFRIGERATOR FRIGIDAIRE FFTR1814TW9 Issue Freezer not keeping proper temp. The fridge is located in there garage.Unit temps ( Fridge 36 ) ( Freezer 20 ). Explained to customer about fridge in a garage setting in winter causes unit ( Freezer especially ) to not properly work Because ambient temp outside of unit cause fridge not to cool properly.Unit checks OK.
John N.
KITCHEN WHIRLPOOL WEG745H0FS0 "Cancelled, no further service unit was taken back by the dealer."
John N.
DISHWASHER WHIRLPOOL WDF520PADM7 "Per testing on previous visit replaced the pump and motor assembly and checked for proper operation in diagnostics, operation checks ok. 1st load will be a calibration cycle. Costco 2nd yr warranty."
John N.
DISHWASHER MAYTAG MDB9959SKZ0 Per testing according to F7E1 (wash motor not running) found the wash motor humming but not pumping water. Unit needs a new wash motor. Ordering part Wp Wrn ; ordrng 1 W11416363 (SUMP AND MOTOR ASSM)
John N.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Per testing found the air ducts frozen up and the product in the freezer covered in frost due to freezer being overly packed and and return air duct blocked and door possibly being ajar for a while due to freezer being overly packed. Cleared air ducts and removed excess frost and ice build up from the freezer. Checked for proper operation and airflow, operation checks ok. Wp wrn"
John N.
RANGE GE JMP28B0D2CT "Per testing found the broil element shorted. Replaced bad element and checked for proper operation, operation check ok. ; pckd up 1 WB44K5009 (broil element)"
Mark B.
WASHER WHIRLPOOL WTW5105HW0 "Complaint of unit not powering on, not responding to inputs. Confirmed complaint, checked incoming power, power is at correct 122 VAC, wiring harness between control board and HMI has correct continuity, reseated connections to HMI, retested unit, unit still not responding to inputs, needs new HMI, ordering to repair.; ordrng 1 W11478519 (PANEL-UI)"
John N.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Per testing there is a crack in the dispenser water youve at the upper hinge. Ordering new water tube. ; ordrng 1 WPW10511930 (tube-water)
John N.
DRYER WHIRLPOOL WED7300DW1 Per testing ran the unit for several minutes and opened the door. The unit stopped as it should in 3 separate tests. Unit worked properly every time.
John N.
DISHWASHER WHIRLPOOL WDF520PADM7 Per testing according to f4e3 (wash motor not working) unit needs new pump and motor assembly. Part is an Xpart order.; ordrng 1 W11025157 (pump&motor)
John N.
WASHER MAYTAG MVW7232HW0 "Unit has a flood pan under it and the ribs in the flood pan were not allowing the motor to spin freely in the clean washer cycle. Adjusted unit higher using leveling feet. Checked operation in diagnostics and calibrated the unit, checked ok. Started a Clean washer cycle to insure the cycle would run properly. Wp wrn"
John N.
RANGE WHIRLPOOL WEG745H0FS Per testing found the the unit cooktop area just had some extra build up in a couple places that just needed a little harder cleaner and scribbling. Instructed customer properly. Checks ok. Wp wrn
John N.
"M/W OTR, PURCHA" IKEA IMH172FS0 "Per testing found the interlock mechanism were tripped. Reset the interlock mechanisms and checked the unit for proper operation, operation checks ok. IKEA wrn"
John N.
LAUNDRY WHIRLPOOL MVWC555DW0 "Per testing found the unit had a loose washplate. Tightened washplate down securely. If washplate loosens up again will need to be replaced. Washplate - W10902814 . Checked operation in diagnostics and test cycles for water level issues, unit is filling as designed in test cycle. Instructed customer and calibrated the unit."
John N.
I-ENABLED DW MAYTAG MDB4949SHZ0 Per previous testing installed new sump and motor. Wash motor still did not activate. Per further diagnosis Found the control not sending proper voltage to the wash motor. Ordering new sump and motor assembly. PAD For parts (see attn note); ordrng 1 W11225084 (cntrl-elec)
John N.
DISHWASHER WHIRLPOOL WDF520PADW7 Per testing and f4e3 (motor not running) found the unit needs a new wash motor assembly. Ordering thru Xpart process. ; ordrng 1 W10445975 (hose) and 1 W10879262 (pump motor) and 1 W11025157 (pump&motor)
John N.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Per testing icemaker would cycle and fill properly but would then leak from the front of the mold causing an ice block in the ice bucket. Raised the front of the unit using the levelers and the icemaker stopped dripping. Unit is operating as designed. Wp wrn
John N.
OVEN WHIRLPOOL MER6600FZ1 "Per testing found that the unit would initially heat to 350 in the bake cycle but then when trying to attempt to raise the temperature for a different cycle the control would flicker and the relay would click but the temperature would not go up. Checked bake element and sensor and all connections on the control, all checked ok. Unit needs a new main control board - W11092468. Customer is going to contact the manufacturer."
John N.
DISHWASHER WHIRLPOOL WDT780SAEM1 Found after wash pump motor was installed that the bottom rack rollers were coming off. Ordering rollers. ; ordrng 4 W10195416V (dish rack wheel)s
John N.
DRYER WHIRLPOOL MED5630HC1 "Door opening the wrong direction. Switch the door to open the correct direction and checked for proper operation, operation checks ok. Wp wrn"
John N.
KITCHEN WHIRLPOOL MDB8959SAS0 Per testing the UI Control will jump to a cycle other than what was chosen but will still run a cycle. When not in use control randomly beeps. Unit needs a new UI Control. Ordering part; ordrng 1 WPW10475780 (panel-cntl)
John N.
COOKTOP WHIRLPOOL WCE55US0HB01 Per testing found the hot surface light on. Ordering new cooktop elements. Wp wrn; ordrng 1 WP8273993 (elmnt-surf) and 2 WP8273994 (elmnt-surf)s and 1 WPW10275049 (ELEMENT)
John N.
WASHER WHIRLPOOL WTW4816FW1 "Found the unit fill properly but would not agitate correctly. Found that the repair man from a previous company had left his socket on the drive pulley nut and it was hitting the floor and causing the unit to agitate and spin off balance. Removed the socket from the nut and checked the unit for proper operation and calibrated the unit, operation checks ok. Lowes Ext. Wrn; dspstn on spec-tagged invntry: 1 W11210459 VALVE"
John N.
BTM FRENCH DOOR- WHIRLPOOL WRF767SDEM01 "Per testing found the fresh food evaporator drip tray and drain tube frozen up and water frozen under the drip tray from the drip tray overflowing because it was not draining properly. Cleared all excessive ice build up and blockages and checked for proper draining go the drip pan thru the drain tube, all operations check ok.
John N.
KITCHEN WHIRLPOOL MDB8959SAS0 "Per testing reset the unit and unlocked the control panel. Ran the unit thru diagnostics to check all the functions of the unit, operation checks ok. Ran a couple of cycles from the beginning for a few minutes to check cycle operation, checks ok."
John N.
KITCHEN WHIRLPOOL WFE525S0JZ0 Per testing and recordings from the customer found the noises coming from the unit are normal cracking and popping caused by expansion and contraction of the metal in the unit. Unit is operating as designed. Wp wrn
John N.
DISHWASHER WHIRLPOOL WDF330PAHW2 "Per testing found the drain plug in the disposal not removed. Removed the plug from the disposal and checked for proper operation in diagnostics, operation checks ok. Calibrated the unit. Wp wrn"
John N.
WASHER MAYTAG MVWC200XW1 Ran the unit thru diagnostics and calibrated the unit. Found f0e5 (unbalanced load). Ran thru a rinse and spin and checked for leaking. Found no leaks and operation checks ok.
John N.
REFRIGERATOR WHIRLPOOL WRX986SIHV00 "Per testing found the fresh food evaporator was frozen up. Removed all interior shelving and drawers and defrosted the fresh food evaporator. Tightened defrost thermistor clip and secured defrost thermistor to the suction tube with a zip tie. Found the mullion flapper was not catching and closing properly. Made adjustment to levelers and hinge adjustments and checked mullion for proper operation, checks ok. Checked the unit for proper frost pattern and airflow, operation checks ok. Wp wrn; used 1 WP8567668 (WIRE TIE) from stock"
John N.
KITCHEN WHIRLPOOL WFE525S0JZ0 Ran the unit thru 2 heating cycles at 350 degrees and 425 degrees. Turned on all burners on and let them cool down. Let unit cool for a considerable time to listen for banging and booming noise. Found unit not making noises at this time. Wp wrn
John N.
DISHWASHER IKEA IUD7555DS3 "Per testing on previous visit replaced the pump and motor assembly and checked the unit for proper operation of all components in diagnostics, all operations check ok. IKEA 5 yr wrn"
John N.
WASHER WHIRLPOOL MVWB765FW2 "Per testing replaced a gearcase with bad bearings. Calibrated the unit and checked for proper operation, operation checks ok."
John N.
I-ENABLED DW MAYTAG MDB4949SHZ0 "Per testing in diagnostics found the unit had excessive suds but all other components were working as designed. Created a proper drain loop and instructed customer on detergent, rinse aid and cleaner usage. Recommend Affresh brand cleaner. Operation checks ok. Wp PAD"
John N.
DISHWASHER IKEA IUD7555DS3 Per testing found the unit filling with water but pump not circulating the water. Unit needs a new pump and motor assembly. IKEA 5 yr wrn; ordrng 1 WPW10605057 (pump and motor assy)