"Customer stated unit was completely unresponsive, tested unit and found control receiving proper 120v but not sending any voltage out, main control needs replaced, quoted repair and customer to replace unit.Main control W11419171 $304.04Labor $123.00; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)"

KITCHEN WHIRLPOOL WDT970SAHZ0 "Checked over unit in diagnostics mode for proper filling, washing, draining, and heating of unit. No codes at this time. Drain hose is installed properly, cus is using correct detergent. Recommend to use affresh cleaning tablets for overall proper operation and function of unit. All checks are good.; used 1 W10282479 (AFFRESH) from stock"

COOKTOP WHIRLPOOL WCG97US0HS00 Checked over burner operation and valves for unit. Valves are actuating and releasing gas properly. Igniters are functioning correctly used tie to secure cord to unit for proper and consistent actuation. Receded burner caps and instructed customer on proper operation and reinstallation after cleaning. All checks are testing good at this time; used 1 WP8567668 (WIRE TIE) from stock

MICROWAVE WHIRLPOOL WOC75EC0HS01 Call tech line 2nd time and they are instructing us to replace the control panel from dealer stock from the manufacture. Rescheduling 15 business days for X part; rqstng P&A on 1 W11428561

MICROWAVE WHIRLPOOL WOC75EC0HS01 Customer was having notorious time loss on units. Installed app on customers phone and tried syncing unit two customers Wi-Fi. Need to call whirlpools customer service for Smart appliances for further assistance. Customer service is unavailable for the next two hours. Customer to call in and have update installed to prevent time loss issue on oven. All other operations of having our checking and testing good per customer