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for Dayton, OH
Shanttle - Dayton, OH
I believe the technician name was Jake. He was very professional and explained everything as he was fixing my washer.
Super Awesome Service
Teresa - Dayton, OH
I always ask for A-Z by name when calling for service thru my Warranty/Protection Plan. Great customer service. My appliances are fixed quickly and properly. Parts are always available. Repairman knows his stuff. THANKS
Very pleased with the serviceTechnica
Regina - Dayton, OH
Technician very experienced to work with.
The microwave wouldn
Mary - Dayton, OH
Keith - Dayton, OH
Fast, Great quality work.
Deborah - Dayton, OH
A to z fixed both appliances in the same trip, they we're professional, courteous and fixed the issues. Pricing was reasonable.
John was on time, he educated me on the workings of my washer, and he reasursed me thst if needed I can call A to Z.
Tonia - Dayton, OH
Thanks for the service education.
My refrigerator repairman
Penny - Dayton, OH
I had a very very satisfying experience with this company. I have never had such prompt service an knowledge of time arriving an such effort an efficiency before. Outstanding!
AtoZ in Dayton OH
Gayle - Dayton, OH
Joy's father, Paul - Dayton, OH
Service an was competent and repair went fine
Kristina - Dayton, OH
I don't think I should have paid twice once the machine was diagnosed and the repairman did not have part to fix I don't think I should have been charged a second time. I have shared this with Maytag
Response from A to Z Appliance Service:
Thank you for the review. Our procedure is to keep the all charges separate. Your the first visit, you were charged the diagnostic fee. The second visit was for the labor to install the part. We do not charge extra when we don't have the part. If we would have had the part you needed on the first visit, we simply would have added the diagnostic fee and labor together to complete the job in one visit (which is how we prefer to do it). Thanks again for the review.
Dishwasher repair estimate
Linda - Dayton, OH
Great service and Tech
William - Dayton, OH
Jake was very knowledgable and kept me informed on what part was ordered and when he would return. Great experience.
Fernando. Under warranty 👍
Fernando - Dayton, OH
Pleasant, swift service. New part brought in abd replaced
James - Dayton, OH
Thank you for quick and friendly service.
Jeff - Dayton, OH
Melanie - Dayton, OH
Very professional , courteous and knowledgeable!
Dennis - Dayton, OH
Adam - Dayton, OH
Steven - Dayton, OH
fix product, was friendly, was on time, was professional.
Sherry - Dayton, OH
Great Source for Parts
Paul - Dayton, OH
Had what I needed in stock. Friendly, easy, professional - Doug and associate got it done.
Carol - Dayton, OH
Very pleasant to talk to and a good listener. Pleased with the visit. No problems.
Brenda - Dayton, OH
Very prompt and professional
Stephanie - Dayton, OH
We have been working with A to Z for a few years and ha Ev always been happy with the costumer service and knowledge of their staff!
John spent awesome time explaining the function,sounds and overall function of the washer. He allowed us to ask questions without making us feel "stup
Richard - Dayton, OH
Penny vallance - Dayton, OH
Great service very professional
Excellent on-time courteous professional service
Leo - Dayton, OH
REFRIGERATOR WHIRLPOOL KFIS27CXMS0 "Per testing found the freezer door gasket torn and not sealing properly. Replaced the door gasket and checked for proper sealed no, operation checks ok. WAG EXT. WRN; pckd up 1 W10714545 (gasket-fip)"
LAUNDRY WHIRLPOOL WTW5000DW2 "Found drain hose falling too far into house pipe to drain properly causing wash issues. Secured drain hose higher and tested unit, checks ok.; used 1 WP8567668 (WIRE TIE) from stock"
WASHER WHIRLPOOL MHW3505FW1 "Found the retainer ring for the bellows had come off. Reinstalled the retainer ring securely and raised the front of the unit to level it. Checked for proper operation in diagnostics, operation checks ok. Wp PAD"
MICROWAVE WHIRLPOOL WML55011HS2 "Double labor - Removed over the range micro for repair.Tested unit after replacing the mag and the control. Unit is heating well. All checks are good,"
REFRIGERATOR KITCHENAID KBFS20ECBL00 "Installed gear, all operations are good. Cus to observe."
DISHWASHER MAYTAG MDB8959SBW0 "Replaced rails and rack mount and tested unit, checks ok."
WASHER WHIRLPOOL CHW9150GW0 "Found object in drain pump blocking operating. Cleared debris and tested unit, checks ok."
19'' WHIRLPOOL WRT519SZDT01 Checked for proper reading of the refrigerator thermistor (8.2 K ohms at 38 degrees) checked for proper airflow to the thermistor (removed a bit of gasket that was over the thermistor). All operations check ok. Instructed the customer on proper product placement.
WASHER WHIRLPOOL WFW9200SQ01 Complaint — smell & scum building up in bellows. Ordering Bellows. Next visit —Thursday 3-21-19.; ordrng 1 8182119 (bellow)
OVEN WHIRLPOOL WOS51ES4EB00 "Replaced main control and oven sensor, unit is heating normally at this time, checks ok"
27" VMAX TOP LOA MAYTAG MVWX655DW1 "Replaced main control and tested unit, checks ok."
WASHER MAYTAG MVWC565FW Complaint — lint / stuff left on clothing. NO error codes. Ran test cycle —Checked OK. Customer using ( Arm & Hammer / Plus Oxi-Clean ). Ran Calibration. Ran unit on - Normal / Deep water wash to show how much water Fills in unit. Checked pulley / belt & connections under unit. Went over loading& soap usage with customer.
WASHER ROPER RTW4640YQ1 "Ran unit thru diagnostics to check for error codes and proper operation, found no error codes and Operation checks ok. Calibrated the unit. WAG"
WASHER MAYTAG MVWB755DW0 Per testing according to techline found no residue or excessive sudsing in the unit with no clothes but did see some sudsing with towels and no extra detergent. Recommend not using super concentrated detergent and use an extra rinse on loads where residue is showing up the most. Operation of the unit checks ok. Lowes Ext. Wrn
WASHER WHIRLPOOL MVWX655DW1 "Found lid lock stuck and intermittently actuating. Replaced and tested unit, checks ok.; used 1 W11307244 (LATCH) from stock"
WASHER WHIRLPOOL WTW7040DW0 Per testing and f5e3 and f5e2 error codes found the lid latch getting proper voltage. Unit needs a new lid latch. Ordering part. ; ordrng 1 W10810403 (LID LATCH)
DRYER WHIRLPOOL LEN2000KQ1 "Found door switch broken and stuck shut, also found heating element cycling the same time no matter what temp setting, needs new temp selector.; ordrng 1 8530152 (switch,temperature) and 1 WP3406107 (switch-dor)"
REFRIG GE GTE18GTHBRWW "Replaced defrost control board, unit started up good, customer to observe operation, checks ok"
RANGE WHIRLPOOL WFE550S0HZ0 Installed — outer door ( stainless ) / eye brow bracket / top trim / name plate.The outer door had a slight 2 small dents in door. Picture of door on SD Mobile.Next visit — Monday 3-25-19.; ordrng 1 W11249559 (OUTER DOOR ASSEMBLY)
DISHWASHER MAYTAG MDB8959SBW0 "Found rack adjusters broken off, also found rails broken. Customer was informed initially by WP that parts would be covered, will call back authorization from them.; ordrng 1 W11259785 (RAIL) and 1 W11259786 (RAIL)"
DRYER WHIRLPOOL WED4815EW1 "Unit purchased from Prestige Home furnishings and has no cosmetic warranty. Unit has damage to the right rear cabinet and blower housing causing the blower wheel to hit the housing. Fixed the blower housing so that it would not hit the blower wheel. Checked operation, checks ok. Wp wrn"
SXS 26' RAM KITCHENAID KRSF505ESS00 "Per testing the icemaker is not cycling due to broken wires in the harness at the lower door hinge. Ordering new freezer door. WAG ; rqstng P&A on 1 LW10755680 (DOOR, FREEZER)"
RANGE WHIRLPOOL WEE750H0HV1 "Checked broil element, checked control for errors, checked door contact with door switch, tested broil function, all connections are good, unit checks ok"
DRYER. MAYTAG MEDX655DW1 "Checked door hinges, checked motor bracket and blower, tightened rear panel, installed spacer under motor to stop vibration while running, all checks ok; used 1 WPW10221048 (SPACER) from stock"
WASHER WHIRLPOOL WTW4816FW2 "Replaced control and tested unit, checks ok."
WASHER WHIRLPOOL WTW5000DW0 Noisy on spin. NO error codes. Ran test cycle - found WASHPLATE looseApplied & tightened WASHPLATE. Asked customer to observe. If needed — gear case W11035751 / splutch W10721967 / WASHPLATE W10752283 / basket hub W10528947 / screw W10752187 ( 6ea ).; used 1 WP4210460 (LOCK TIGHT ) from stock
REFRIGERATOR FRIGIDAIRE FGHB2866PE4 "Found unit not cooling in fridge due to ice blocking fan in freezer. Ice block formed due to freezer evap fan not operating. Picked up and replaced fan motor and tested unit, checks ok.; pckd up 1 241509402 (motor)"
KITCHEN KITCHENAID KDPE234GPS0 "Found unit filter not set in right. Corrected filter and tested unit, checks ok."
OVEN WHIRLPOOL WOS51ES4EB00 "Found it F1E1 main control failure, also found open oven sensor error, ordering parts; ordrng 1 W10803994 (CONTROL) and 1 W10859573 (SENSOR)"
DISHWASHER KITCHENAID KUDS30IXSS7 "Diagnosed lower rack wheel assembly corroded and wheels falling off, replaced all four wheel assemblies, checks OK; pckd up 4 W10195416 (wheel)s"
DISHWASHER WHIRLPOOL WDF520PADB7 "Found water dripping from inlet valve due to line not being tightened fully. Secured line and tested unit, checks ok."
DISHWASHER LG LDS5040ST "Found no voltage present at water valve, diagnosed issue with LG Techline, advise replacing main control board.Control EBR73739204-"
N/A N/A RT14DKXFW01 "Found unit routinely tripping GFCI breaker. All outlets in condo recently upgraded to GFCI, fridge is over 20 years old. Reset and found unit operating properly, no issues, confirmed that normal operation is causing GFCI to trip, fridge will not operate properly as is, needs replaced."
DISHWASHER KITCHENAID KDFE104DSS5 "Diagnosed bad diverted motor, not sending water to lower spray arm, needs motor assm.; ordrng 1 W11085683 (MOTOR)"
WASHER WHIRLPOOL WTW5000DW1 "Auth-WJAG8JAEPL1Replaced main control and drain pump, recalibrated unit, all checks ok"
WASHER WHIRLPOOL WTW8900BC0 Grease / oil residue on floor. Submitting for Basket / Bearing Assembly.Next visit — Tuesday 3-19-19.; rqstng P&A on 1 W10435302 (bearing) and 1 W10549509 (basket)
REFRIGERATOR LG LFX31945ST05 "another 3way valve Aju73872501 hank found at DAP. Took picture of part, took more pictures of the serial tag with more info"
WASHER MAYTAG MVWC6ESWW1 "Found unit not spinning due to motor not starting, tested and motor barely spins when started by hand, needs replaced.; ordrng 1 WP661600 (drive motor)"
WASHER WHIRLPOOL WTW7040DW1 "Diagnosed bad water valve, replaced valve assm, checked fill operation, all checks ok"
DRYER WHIRLPOOL WED8540FW0 "Replaced bad heating element, cycled unit, all checks ok; used 1 WP8544771 (ELEMENT) from stock"