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Local Reviews
for Dayton, OH

Rated 4.8 out of 5 stars based on 139 customer reviews

Map of Dayton, OH

Great service




Very prompt and professional


Map of Dayton, OH

Great servicd




We have been working with A to Z for a few years and ha Ev always been happy with the costumer service and knowledge of their staff!


Map of Dayton, OH

John spent awesome time explaining the function,sounds and overall function of the washer. He allowed us to ask questions without making us feel "stup





Map of Dayton, OH

Penny




Great service very professional


Map of Dayton, OH

Excellent on-time courteous professional service





Map of Dayton, OH

Hicks




Very professional job


Response from A to Z Appliance Service:

Thank you very much for this review.


Map of Dayton, OH

Professional service




Timely response, diagnosis and service for our glass ceramic cook top


Response from A to Z Appliance Service:

Thank you


Map of Dayton, OH

Great service




The appointment went well and the drier issue is resolved. It was covered under warranty.


Response from A to Z Appliance Service:

Great. Thank you for the review.


Map of Dayton, OH

Great service!




A to Z Services and Jake our technician were very easy to work with and efficient in getting our dryer back up and running. Professional and customer friendly!


Response from A to Z Appliance Service:

Thank you very much for the review.


Map of Dayton, OH

repeat problems with cooling unsolved




Several timers the refrigerator has lost cooling, threatening to lose all stored food. First visit diagnosed as a compressor problem. Follow on visit said it was not compressor, something else. Refrigerator went out again. Came back again after a call to shop and the tech was unaware of the cooling problem, there to change the ice maker which was not working. At least the ice maker is working now. The service reps very professional, don't know what the problem or solution going forward on the fridge is tho.


Response from A to Z Appliance Service:

Sorry to hear your refrigerator still is not working properly. We will stick with it until it is working properly. Thank you for the review.


Refrig





Response from A to Z Appliance Service:

Thank you for the 5 star review


Mr. Schulz was very perfessional and I learned something new about my new washing machine. I am still under warranty so there was no charge.k





Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate it.


Great service on Maytag appliance!




Very knowledgeable and professional!


Response from A to Z Appliance Service:

Thank you


Good Response




My problem couldn't be fixed but the response was quick and professional


Response from A to Z Appliance Service:

Sorry the unit couldn't be fixed. Thank you for the review.


Great Service




On time , very efficient, explained the problem and the resolution and fxed the unit very quickly


Response from A to Z Appliance Service:

Thank you


Great service





Response from A to Z Appliance Service:

Thank you


Connie





Response from A to Z Appliance Service:

Thank you for the 5 star review


Great service





Response from A to Z Appliance Service:

Thank you


Great Service, Honest Tech!




Jake was friendly, honest, knowledgeable, and understanding. He did not push for an expensive repair that was not guaranteed to fix the problem - he discussed all my options with me openly and encouraged me to make the choice that would allow me the most peace of mind (which was to not have the repair done in the end). Will definitely call this company again if we need appliance repair.


Response from A to Z Appliance Service:

Great and Thank you. Glad Jake was able to help you make the right decision regarding your appliance. Thanks for using A to Z Appliance Service


Great service!




Daniel arrived on time prior to calling before each service appointment (a total of 4). He expertly diagnosed and explained the problems with our Maytag washer and ordered the necessary parts. When a previous problem had resurfaced after the initial repair, which resulted in the 4th service appointment, Daniel again expertly diagnosed the problem and promptly fixed it. He also kindly answered questions I had about charges on the bill.


Response from A to Z Appliance Service:

Thank you very much for the review. Sorry it took a 4th visit to get everything taken care, but thank you for taking the time to review Daniel's performance during the entire service event.


Very Professional




Daniel was very professional and courteous to all our needs and explained in detail what he was doing to repair our washer. However in spite of all his efforts it turned out that it was "unrepairable" and we must get a new machine.


Response from A to Z Appliance Service:

Thank you for the review, but sorry the unit could not be repaired. Daniel does a great job for us.


Betty




Great service. Service person was very knowledgeable.


Response from A to Z Appliance Service:

Thank you


Great service




They were very organized and thorough.


Response from A to Z Appliance Service:

Thank you for the review. We are constantly working on improving things to improve the customer experience.


Great service




Neil did a wonderful job fixing our year old Kitchen Aid stove. He was very kind, respectful and knowledgeable.


Response from A to Z Appliance Service:

Thank you for this review


Great/friendlly service tech





Response from A to Z Appliance Service:

Thank you


Very Professional




Did everything possible to fix the problem but our washer still has the original problem. We are waiting to hear if they are going to replace the unit.


Response from A to Z Appliance Service:

Thank you very much for this review. Hopefully you get your answer soon.






Response from A to Z Appliance Service:

Thank you for the 5 star review


very good





Response from A to Z Appliance Service:

Thank you


Daniel  L.

Daniel L.

DRYER MAYTAG MEDB835DW4 Diagnosed intermittent issue with sticking keypad and display ; ordrng 1 W11158457 (KEYPAD )

Near Claude St, Dayton, OH 45414
Jake S.

Jake S.

DRYER WHIRLPOOL WED5600XW0 "Replaced motor clamp but found motor bearings worn out. Picked up and replaced motor and blower wheel and tested unit, checks ok.; pckd up 1 279827 (motor!dryer) and 1 WP697772 (wheel)"

Near Stormont Rd, Dayton, OH 45426
Daniel  L.

Daniel L.

WASHER MAYTAG MVWX655DW1 "Diagnosed bad main control, power to unit but no lights at board, replaced main control, recalibrated unit, checks ok; pckd up 1 W11116592 (CONTROL)"

Near Falmouth Ave, Dayton, OH 45406
John N.

John N.

WASHER WHIRLPOOL WTW8500DW0 "Per testing on the previous visit replaced both the clutch and slider assemblies. Calibrated the unit and checked for proper operation, operation checks ok. Lowes Ext. Wrn"

Near Trailside Ct, Dayton, OH 45424
Jake S.

Jake S.

WASHER ROPER RTW4516FW2 "Found pressure sensor not operating and washer filling indefinitely, needs control.; ordrng 1 W11170318 (CONTROL)"

Near Jonquil St, Dayton, OH 45417
Neil B.

Neil B.

WASHER ROPER RTW4516FW2 Installed — Elect CNTRL. Customer showed me copy of closing papers for House. I made a copy of them on SD mobile. The date was 5-8-18. Ran calibration / test cycle — unit checked OK.

Near Locustview Dr, Dayton, OH 45424
Daniel  L.

Daniel L.

REFRIGERATOR WHIRLPOOL WRT518SZFB00 "Checked and cycled ice maker, checked water valve and power to valve, checked freezer temperature, diagnosed no water coming to unit from house plumbing, refrigerator operation checks ok."

Near Weybright Ct, Dayton, OH 45440
Jake S.

Jake S.

KITCHEN WHIRLPOOL WDF520PADM7 "Found fill valve not receiving power from control to open, control needs replaced.; ordrng 1 W10906426 (cntrl-elec)"

Near Munger Rd, Dayton, OH 45459
Daniel  L.

Daniel L.

WASHER WHIRLPOOL WFW5090GW "Replaced door lock assembly, tested unit, all checks ok"

Near Neff Rd, Dayton, OH 45414
Daniel  L.

Daniel L.

WASHER WHIRLPOOL WTW8040DW3 "Auth-Wiwr300epl1Diagnosed bad sylonoid on water valve, replaced valve from stock, checks ok; used 1 W11165546 (VALVE) from stock"

Near Westlawn Dr, Dayton, OH 45440
John N.

John N.

BTM STD DOOR MAY AMANA ARB2217CW Found the freezer door switch taped closed from previous visit and the freezer temperature knob had accidentally been turned down. Corrected both issues. Checks ok. Not dispatched as extended wrn. but prior 30

Near Meadowsweet Dr, Dayton, OH 45424
Daniel  L.

Daniel L.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Diagnosed bad icemaker, needs replaced.; ordrng 1 W10886939 (ICEMAKER )"

Near Lookout Ridge, Dayton, OH 45419
Daniel  L.

Daniel L.

DISHWASHER WHIRLPOOL KDFE204ESS3 "Auth-kIV8D00Ep1 Replaced pump and motor, leak checked and found no leaks, tested and recalibrated unit, all checks ok"

Near Woodview Dr, Dayton, OH 45419
Daniel  L.

Daniel L.

DISHWASHER WHIRLPOOL WDTA50SAHB0 "Found leak at water valve, repaired connection to water valve and recalibrated unit, Ran through test cycle, no leaks, checks ok."

Near E Dorothy Ln, Dayton, OH 45419
Jake S.

Jake S.

DISHWASHER WHIRLPOOL KUDS30FXSSA "Found right door hinge cord snapped, needed replaced. Added new link kit but during repair inlet water line started dripping. Picked up and replaced water line as well, tested unit, checks ok."

Near Stablehand Dr, Dayton, OH 45458
John N.

John N.

HORIZONTAL FREEZ AMANA AQC0501GRW00 "Replaced shorted thermostat and checked for proper operation, operation checks ok. Wp wrn"

Near Salem Ave, Dayton, OH 45416
John N.

John N.

WASHER WHIRLPOOL WTW8040DW0 "Ran the unit thru diagnostics and checked for proper operation and noises. Also ran 2 cycles in fill and agitate to check for noises, operation checks ok. Made loading suggestions and detergent and fabric softener instructions."

Near Marchmont Dr, Dayton, OH 45406
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRT318FZDW01 "Installed — compressor / dye dryer. Charged system R134A. Installed multiple Couplers / access valve. Asked customer to observe.; used 1 W10895713 (COUPLER), 1 W10895748 (COUPLER), 1 W10896678 (COUPLER), 1 W10896689 (COUPLER), 1 W10896690 (COUPLER), and 1 W11043042 (5/16 ACCESS VALVE) from stock"

Near Ottello Ave, Dayton, OH 45414
John N.

John N.

OVEN WHIRLPOOL WFE505W0HZ1 "Replaced outer oven door glass due to stainless trim coming loose. Checked operation, checks ok. Wp wrn"

Near Ottello Ave, Dayton, OH 45414
Daniel  L.

Daniel L.

DISHWASHER WHIRLPOOL KDFE204ESS3 "Diagnosed bad wash motor, unit is getting power from the control but motor not turning on. Customer to call kit aid about part coverage.; ordrng 1 W10605058 (pump&motor)"

Near Woodview Dr, Dayton, OH 45419
Jake S.

Jake S.

REFRIGERATOR WHIRLPOOL WRF736SDAM10 "Customer stated unit is leaking from icemaker 3-4 times a week, dumping water inside door. Filled and harvested ice cycle, found no issues, only possibility is that unit is filling twice before harvesting. Also found UI board LEDs extremely dim, board also controls icemaker cycling, needs replaced.; ordrng 1 W10865870 (cntrl-elec)"

Near Middlefield Ct, Dayton, OH 45414
John N.

John N.

DISHWASHER WHIRLPOOL WDF320PADW2 "Per testing on previous visit replaced the pump and motor assembly due to not pumping water in the wash cycle. Checked the unit for proper operation and calibrated the unit, operation checks ok. Lowes Ext. Wrn; pckd up 1 W10837026 (PUMP AND MOTOR ASSM)"

Near Highbury Rd, Dayton, OH 45424
Jake S.

Jake S.

COOKTOP JENNAIR JES9800CAS02 "Replaced cooktop and tested unit, checks ok."

Near Timberlake Ct, Dayton, OH 45429
Jake S.

Jake S.

RANGE WHIRLPOOL WFC150MLAB0 "Found burners needed adjusted due to misalignment and leveling issues. Reset burners and tested unit, checks ok."

Near Westchester Ln, Dayton, OH 45416
Daniel  L.

Daniel L.

WASHER WHIRLPOOL WFW75HEFW0 "Checked air pressure hose and switch, unlocked door, ran through diagnostic cycle, recalibrated unit, checked drain pump, all checks ok"

Near Drummer Ave, Dayton, OH 45403
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRT318FZDW01 Complaint — freezer temp was about 18 degrees. Unit temps checked out at —( Fridge 37 ) ( Freezer 18 ). There’s NO frost Evap in freezer. Ordering — compressor. Next visit — Wednesday 2-13-19.; ordrng 1 W10507884 (compressor)

Near Ottello Ave, Dayton, OH 45414
Neil B.

Neil B.

DRYER MAYTAG MED5100DW0 "Complaint — not tumbling. Unit needs — motor / blower wheel. I did already install dryer maintenance kit. Next visit — Thursday 2-14-19.; ordrng 1 W10211915 (wheel) and 1 W10847795 (MOTOR), used 1 4392067 (DRYER MAINT KIT) from stock"

Near Blackfoot St, Dayton, OH 45424
Jake S.

Jake S.

DRYER WHIRLPOOL WED5600XW0 "Found motor vibrating in mount, added spacer and tightened mount to mute noise but there is still some vibration due to screws not tightening perfectly into base of dryer. Also found vent in wall blocked up, advised customer to get vents cleaned, unit checks ok.; used 1 WPW10221048 (SPACER) from stock"

Near Stormont Rd, Dayton, OH 45426
Jake S.

Jake S.

WASHER WHIRLPOOL WTW4816FW2 "Replaced drain pump and tested unit, checks ok"

Near Geis Dr, Dayton, OH 45416
John N.

John N.

DISHWASHER WHIRLPOOL WDF520PADM7 Per testing found the unit only has 120 volts to ground but 0 volts to neutral. Customer needs to have electrical corrected. If unit is still not working after electrical is corrected customer can call back for further service.

Near Tanley Ct, Dayton, OH 45424
John N.

John N.

LAUNDRY MAYTAG MVWB835DW4 "Per testing found the hot water valve getting correct voltage but not opening up enough to allow more than a trickle of water in. Replaced the inlet valve assembly, calibrated the unit and checked for proper operation, operation checks ok. Wp wrn; used 1 W11165546 (VALVE) from stock"

Near Burgess Ave, Dayton, OH 45415
Jake S.

Jake S.

WASHER MAYTAG MVWC565FW1 "Replaced control and tested unit, checks ok."

Near Finland Dr, Dayton, OH 45439
John N.

John N.

DRYER WHIRLPOOL WED9150WW1 "Per testing found the idler pulley to be bad. Installed new idler pulley and check for proper operation, operation checks ok. ; used 1 279640 (PULLEY) from stock"

Near Coover Mill Ct, Dayton, OH 45414
Daniel  L.

Daniel L.

REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Diagnosed bad evap fan motor, replaced evap motor, checks ok; used 1 12002744 (EVAP FAN MOTOR) from stock"

Near Ln Garden Ct, Dayton, OH 45404
Jake S.

Jake S.

DRYER WHIRLPOOL WED5600XW0 "After adding spacer found vibration continued as before, needs motor brackets.; ordrng 1 WP660658 (clamp)"

Near Stormont Rd, Dayton, OH 45426
Daniel  L.

Daniel L.

DRYER. WHIRLPOOL WED8000DW4 "Diagnosed door catch very tight and hard to close door,replaced catch, checks ok; used 1 W10111905 (CATCH) from stock"

Near Winthrop Dr, Dayton, OH 45431
Daniel  L.

Daniel L.

OVEN WHIRLPOOL WFE540H0ES1 "Diagnosed unit not getting all the way to set temp, checked oven sensor and control connections, tested bake and broil elements, ran through heat cycle, made adjustment to control settings, unit is heating properly at this time."

Near Wagner Trace Dr, Dayton, OH 45431
Daniel  L.

Daniel L.

OVEN KITCHENAID KEMS308SSS00 "Replaced sensor, corrected wiring issue, checked unit operation, checks ok"

Near Tiara Ct, Dayton, OH 45459
Daniel  L.

Daniel L.

REFRIGERATOR WHIRLPOOL MFX2570AEM3 "Replaced compressor and drier, recharged unit, all checks ok"

Near Grand Vista Dr, Dayton, OH 45458
Daniel  L.

Daniel L.

SXS 25' MFD AMANA ASI2575GRB02 "Checked freezer light switch, made adjustment and tightened to light switch and socket connections, recalibrated unit, checked temps in freezer and frig, all checks ok"

Near W Third St, Dayton, OH 45417