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Local Reviews
for Dayton, OH

A to Z Appliance Service Rated 4.8 out of 5 stars based on 451 customer reviews

Map of Dayton, OH

Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


Map of Dayton, OH

Great




Review of A to Z Appliance Service

He was very professional and kind. He explained how the air flow in the freezer was obstructed and moved things around. He also explained how the cold temperatures in the garage affect the appliances ability to maintain a freezing temperature in the appliance. If ever I have a problem again, I will not hesitate to call A to Z and would welcome Jeremy back


Response from A to Z Appliance Service:

Thank you for taking the time to leave us a review, we love hearing back from customers.


Map of Dayton, OH

Disappointed




Review of A to Z Appliance Service

I feel the problem isn’t that we use too much laundry soap. He did a clean cycle when the tub was empty and said it fine. When he left we did a load and the same problem still existed the washer doesn’t spin out all the way and leaves the clothes still wet. I feel with the washer only being 3 months old it should be replaced. Now I’m going to have to make another appointment to have a repair man come back out and I will miss more work.


Map of Dayton, OH

He was honest




Review of A to Z Appliance Service

I appreciate that he told me that the old washing machine was not worth the cost of what it would take to fix it and I should just buy a new one. I think other companies would have just taken the money to fix an old machine.


Response from A to Z Appliance Service:

Thank you for the review!


Map of Dayton, OH

Great Service!




Review of A to Z Appliance Service

Email communication after I scheduled the appointment, phone call from the techs when they were on their way to my house, asked appropriate questions, kept me posted on exactly what they were doing. Techs were very professional, knowledgeable and friendly.


Response from A to Z Appliance Service:

Thank you for taking the time to leave us a review!


Map of Dayton, OH

Knowledgeable, Professional and Efficient




Review of A to Z Appliance Service

Fast and reliable service. Quickly identified the problem and gave us corrective actions to take. I would recommend this company and this service technician.


Response from A to Z Appliance Service:

Thank you for the review, we love hearing back from our customers.


Map of Dayton, OH

Great Service




Review of A to Z Appliance Service

Your guys have been awesome! Very professional and knowledgable.


Response from A to Z Appliance Service:

Thank you for your review!


Map of Dayton, OH

Great tech!




Review of A to Z Appliance Service

On time and a real pro.


Response from A to Z Appliance Service:

Thanks!


Map of Dayton, OH

Good service, except THE NO MASK!




Review of A to Z Appliance Service

Can not give any more than 3 stars. The company tried to charge me for (2) service calls. One of the service calls was a warranty job. Both men that walked into my house did not wear a mask,EVER! The problem with my washer was that there was (2) small piece of metal in my water pump. He removed my water pump, found (1) piece of metal and said that I might/should have to replace pump. After he left, I removed the water pump, shook it a couple of times, a tiny key fell out.


Response from A to Z Appliance Service:

Thank you for taking the time to leave us a review, we are having one of our managers look into this.


Map of Dayton, OH

Great service!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Zac




Review of A to Z Appliance Service

Awful. Still doesn’t work. He replaced the whole ice maker. Still Doesn’t make ice. He has been here like 5 times and still Does not work.


Response from A to Z Appliance Service:

Thank you for taking the time to leave a review, we will have a manager look into this.


Ken




Review of A to Z Appliance Service

Job well done and quick.


Response from A to Z Appliance Service:

Thanks!


Great Service!!!




Review of A to Z Appliance Service

Very knowledgeable, courteous, and efficient.


Response from A to Z Appliance Service:

Thank you for the review!


Knowledgeable servicemen




Review of A to Z Appliance Service

Although our serviceman was very knowledgeable and helpful, we were a bit taken a back that they did not wear masks. We had our masks on.


Response from A to Z Appliance Service:

Thank you for taking the time to leave a review, We will have our manager speak with the technician about this.


Replaced boards on my refregerator for the second time no charge




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for the review!


Kelly




Review of A to Z Appliance Service

The ice maker still doesn’t work. The second time


Response from A to Z Appliance Service:

Thank you for taking the time to leave us a review, we will have management reach out to you to set up a return visit.


New dryer repair




Review of A to Z Appliance Service

Mark, the tech, came in prepared with his Covid gear on and put on his shoe covers as soon as he walked in. He knew his business and fixed the new dryer issue in a few minutes. Very nice and professional.


Response from A to Z Appliance Service:

Thank you for the review.


Great service, very professional




Review of A to Z Appliance Service

Daniel quickly identified the problem; ordered and replaced the broken part a couple of days later. He was very professional and friendly as were the other employees I spoke with on the phone. Would definitely recommend and use A to Z again.


Response from A to Z Appliance Service:

Thank you for the review, we love hearing back from customers.


Great service




Review of A to Z Appliance Service

Very good


Response from A to Z Appliance Service:

Thank you!


Replaced part on refrigerator due to frost buildup inside and in the rear of the refrigerator.




Review of A to Z Appliance Service

I'm sending this review because the service was done about two weeks ago and the problem is still existing with frost returning inside the refrigerator and the noise level is becoming louder. The bill for repairs came to over $400 with a return fee of $75 to install the part. If this problem can be fixed it would be much appreciated. Cheryl Burns/ Cecil Burns


Response from A to Z Appliance Service:

Thank you for taking the time to leave us a review, we are sorry to hear that the unit is giving you problems. we will have a manager reach out to you about this.


Fridge review




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you.


Excellent Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Outstanding service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


VERY pleased with service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for the review!


Great service




Review of A to Z Appliance Service

Jacob did a great job, was very efficient and accommodating and respectful of my property. Seemed very knowledgeable about my refrigerator/freezer.


Response from A to Z Appliance Service:

Thank you for the review!


A to Z is great at what they do.




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Excellent Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


Excellent Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Daniel  L.

Daniel L.

WASHER WHIRLPOOL WTW4816FW2 "Found F7E5 error code for shifter fault. Found unit not agitating. Getting inconsistent voltage from the control. Ordering shifter and control board. Possible issue with motor, will verify after installing control.Motor W10890624; ordrng 1 W10913953 (Shift actuator) and 1 W11170319 (Main control)"

Near Cevennes Terrace, Dayton, OH 45434
Jeremy F.

Jeremy F.

LAUNDRY WHIRLPOOL WTW7120HW0 "Checked for error codes, found off balance load, checked suspension rods, found suspension rods springs are weak causing unit to go off balance, needs suspension rods replaced.; ordrng 1 W11400156 (SUSPENSION RODS )"

Near Powder Horn Dr, Dayton, OH 45432
Jake S.

Jake S.

WASHER MAYTAG MVWX655DW1 "Found unit stuck in drainout mode after cycle. Reset unit and tested all components, found no operating issue but found oil dripping from gearcase, needs replaced. Auth: MUH80UHAPL2; ordrng 1 W11454734 (Gearcase)"

Near Birkdale Hills Cir, Dayton, OH 45458
Jake S.

Jake S.

DRYER WHIRLPOOL MEDB835DW4 "Tested and found unit heating properly but only partially venting outside of house, advised customer blocked vent will need cleaned professionally. Also found rollers rumbling during spin, needs kit replaced. Auth: MUHH9UHNPL1; ordrng 1 4392067 (Kit)"

Near Haley Dr, Dayton, OH 45458
John N.

John N.

DISHWASHER KITCHENAID KUDC10FXSS1 "Per testing on previous visit replaced the bad UI Control panel. Checked the unit for proper operation in diagnostics, operation checks ok. Next cycle will be a calibration cycle."

Near Savina Ave, Dayton, OH 45415
Daniel  L.

Daniel L.

LAUNDRY MAYTAG MVWC565FW0 "Found stripped out drive hub. Replaced with part from truck stock. After replacing hub found loose pulley on drive motor causing excessive noise. Ordering motor and splutch kit.; rqstng P&A on 1 W11026785 (Drive motor), ordrng 1 W10721967 (Splutch kit), used 1 W10528947 ( Drive hub) from stock"

Near Ramblingwood Ln, Dayton, OH 45458
Daniel  L.

Daniel L.

FREEZER KITCHENAID KRMF706EBS04 Found water valve chattering causing issues with ice maker filling and water pressure irregular at dispenser. Ordering part.; ordrng 1 W11482383 (Water valve)

Near Caruso Ct, Dayton, OH 45449
Mark B.

Mark B.

LAUNDRY WHIRLPOOL MHW5630HW0 "Checked new power outlet for washer, outlet is properly grounded. Replaced control board, waited 3 mins before powering on to allow control to update user interface according to service pointer, unit started showing error code F6E2 again, not responding to inputs, called techline, techline had me test outgoing voltage from acu to hmi, found proper 12 VDC from red and black wires, but acu is not sending proper 5VDC between black and yellow, techline advised to replace acu and hmi again at the same time. Techline file number: 7729807562. Parts are on back order, rescheduling to repair.; ordrng 1 W11316623 (CONSOLE) and 1 W11322901 (ACU)"

Near Thompson Dr, Dayton, OH 45416
Neil B.

Neil B.

ICEMAKER WHIRLPOOL GSE25HMHBHES Issue — the ice chute was plugged up because customer dispenses crushed ice Which I explained can cause the ice to plug the chute up. I clean up the situation & explained to customer as to how to manage the ice situation. Asked customer To observe.

Near Adams Rd, Dayton, OH 45424
Daniel  L.

Daniel L.

DISHWASHER KITCHENAID KUDE60FXSS4 Found obstruction in drain pump preventing motor from running properly. Removed obstruction. Verified proper operation of drain motor. Verified no leaks. All operations check ok at this time.; dspstn on spec-tagged invntry: 1 WPW10348269 PUMP

Near Old Harbor Ct, Dayton, OH 45458
Mark B.

Mark B.

BELLA WHIRLPOOL KRFC704FSS00 "Replaced user interface on side of door, still no change to operation, user interface still not showing display, still not responding to inputs, called techline: techline had me test incoming voltage to ui board, ui is receiving 12.6 VDC, techline advised to replace all 3 other control boards, techline file number: 7729810653. Removed new UI to install fresh with other 3 boards. Ordering parts to repair.; ordrng 1 W11099702 (DISPENSER INTERFACE) and 1 W11131873 (ORION BOARD) and 1 W11333076 (CONTROL BOARD)"

Near Big Bear Dr, Dayton, OH 45458
Jeremy F.

Jeremy F.

WASHER WHIRLPOOL WFW9200SQ00 "Checked incoming water, checked water valve, found water valve silhouettes are broke causing water to spray on inside of unit, needs water valve replaced.; rqstng P&A on 1 WP8182862 (valve)"

Near 5 Oaks Ave, Dayton, OH 45406
Daniel  L.

Daniel L.

WASHER MAYTAG MHW5630HW0 "Found internal discharge hose coming from drain pump hitting inside of cabinet. Made adjustment to hose to stop vibration. Ran through test cycle. No more excessive vibration, all sounds check normal."

Near Graywood Ct, Dayton, OH 45458
Neil B.

Neil B.

WASHER WHIRLPOOL MVWC200XW2 Issue — not working. F5E1 ( lid switch fault ) F0E2 ( over suds ) F0E5 ( off balance ). Unit needs — Lid lock. Ordering part. Next visit — Monday 1-25-21.; ordrng 1 W10404050 (DOOR SWITCH)

Near Rothfield Dr, Dayton, OH 45424
Jeremy F.

Jeremy F.

WASHER WHIRLPOOL WFW5090JW0 "Found UI not responding, reset unit, checked for error codes, no stored error codes, calibrated unit, used affresh tab to clean unit, all functions normal, checks ok.; used 1 W10135699 (AFFRESH TABS) from stock"

Near Rawlings Dr, Dayton, OH 45432
Jeremy F.

Jeremy F.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Replaced door, and ice maker, unit is making ice normally, checks ok.; dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER"

Near Lawson Dr, Dayton, OH 45432
Jake S.

Jake S.

REFRIGERATOR WHIRLPOOL WRS571CIHB01 "Replqced damper motor, tested unit, checks ok."

Near Grantwood Dr, Dayton, OH 45449
Daniel  L.

Daniel L.

DRYER MAYTAG SDE3606AYW Replaced timer. Verified proper operation. All checks ok at this time.

Near Doe Crossing, Dayton, OH 45459
Mark B.

Mark B.

LAUNDRY MAYTAG MVWX655DW2 "Complaint of unit turned off during cycle, now stuck in drain mode. Confirmed complaint, reset unit, checked error codes, found F5E2, tested lid latch, lid latch is working normally, valves are normal, agitate is normal, spin is a little noisy, checked underneath, found gearcase is leaking slightly, needs replaced, ordering to repair.; ordrng 1 W11454734 (GEARCASE)"

Near Quitman St, Dayton, OH 45410
Mark B.

Mark B.

FREEZER WHIRLPOOL WZC3115DW01 "Complaint of crack along liner by compressor compartment, brown stuff oozed out of crack. Confirmed crack, took pics, called techline, techline advised brown substance is just grease or sealant built into the liner to help spray in insulation during manufacturing. Advised to use liner repair kit to seal up liner correctly. Techline file number: 7729781333. Ordering kit to repair.; ordrng 1 8212572 (LINER REPAIR KIT)"

Near Holt St, Dayton, OH 45402
Neil B.

Neil B.

REFRIGERATOR AMANA AFI2538AES Fridge section not cooling. The vent on ice box that feeds fridge section was completely blocked ( customer had a friend that blocked vent off for her because Fridge section was freezing items ). Tech line ( Joel ) SR 7729–789–203.Because the ice maker was turned on & no water connected to fridge — This was the cause for the fridge to freeze the items. Tech line said to have unit run for a couple days. Tech line said if customer is still having problem with freezing To install a special kit W10295078. Went over with customer. I dont feel cold air of ANY coming through vent off ice box at all. Unit may needFan motor 67006968/ Fan blade 67006337/ HarnessWP67006388.

Near Shull Rd, Dayton, OH 45424
Mark B.

Mark B.

DRYER MAYTAG MEDB400VQ0 "Complaint of unit heating up, but not drying clothes. Confirmed complaint, checked inside unit, found blower wheel pulley is missing, causing no air flow out of unit, needs replaced, part is out of stock locally, ordering to repair.; ordrng 1 WP8544739 (PULLEY)"

Near Hillwood Dr, Dayton, OH 45439
Daniel  L.

Daniel L.

DRYER MAYTAG MEDX655DW1 "Timer WPW10642928-Found proper voltage coming from house and to timer motor, but motor not functioning. Diagnosed bad timer motor. PART TO BE SHIPPED in from out of state. Ordering part. Customer prepaid for part and shipping.; ordrng 1 WPW10642928 (Timer)"

Near Lakeview Dr, Dayton, OH 45459
Jeremy F.

Jeremy F.

TRIO CD IKEA IX6HHEXDSM01 "Checked dispenser, checked filter housing, checked reservoir, checked water line, checked water valve, found leak at water valve, needs water valve replaced.; ordrng 1 WPW10420083 (valve)"

Near Brookview Ave, Dayton, OH 45409
Daniel  L.

Daniel L.

DISHWASHER KITCHENAID KUDS30FXSSA "Checked and tightened float switch. Checked fill valve assembly, checked drain pump. Found unit oversudsing. Made adjustment to rinse aid dispenser level. Advised customer of soap usage. All checks ok at this time. If problem persists, may need dispenser.Dispenser W11032769"

Near Club View Dr, Dayton, OH 45458
Neil B.

Neil B.

WASHER MAYTAG MHW5100DW0 Issue — clothes still wet after cycle. Customer said that the washer for the past Year & half the washer would randomly leave the clothes wet. Recently the washer is leaving clothes wet all the time. Unit had ONE error code F8E1 ( no fill/ long fill ). Ran test cycle — checked OK. Tech line ( Bruce ) SR 7729—765—801. Said to replace ACU. Part will take at least 4 weeks. Next visit — Friday 2–12–21. ; ordrng 1 W11029844 (ACU)

Near McDaniel Ridge, Dayton, OH 45424
Jeremy F.

Jeremy F.

30' FDBM WHIRLPOOL WRF560SEHZ00 "Replaced slides, and gasket, door is opening and closing normally, door is getting good seal, checks ok."

Near Normdave Dr, Dayton, OH 45417
Jeremy F.

Jeremy F.

FREEZER WHIRLPOOL WRF757SDHV00 "Found freezer light burned out causing lights in rc to run dimmer, replaced fc module, all lights are coming on, unit is cooling normally, checks ok.; dspstn on spec-tagged invntry: 1 W10695459 MODULE"

Near Maple Grove Ln, Dayton, OH 45440
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Compost of noisy fan in freezer section, confirmed complaint, unit needs new fan motor, ordering to repair.; ordrng 1 WP2315539 (MOTOR FAN)"

Near Posey Ln, Dayton, OH 45459
Jake S.

Jake S.

REFRIG WHIRLPOOL WRF767SDHZ00 Found unit freezer LED out and freezer icemaker spraying water out when filling. ; dspstn on spec-tagged invntry: 1 W10695459 MODULE

Near Sprinter's Crossing, Dayton, OH 45458
Mark B.

Mark B.

WASHER WHIRLPOOL MHW6630HW1 "Replaced bellow, tested unit, no leaks at this time, all checks ok."

Near Della Dr, Dayton, OH 45417
Jeremy F.

Jeremy F.

WASHER WHIRLPOOL WTW5000DW3 "Checked for error codes, found over suds error, checked water pressure hose, cleared out suds, used affresh tab to clean unit, calibrated unit, all functions normal, checks ok.; used 1 W10135699 (AFFRESH TABS) from stock"

Near Midvale St, Dayton, OH 45420
Jeremy F.

Jeremy F.

REFRIGERATOR WHIRLPOOL WRS321SDHZ05 "Checked diffuser door, checked evap fan, checked condenser fan, checked compressor, found dryer against suction line causing vibrating noise, installed spacer between dryer, and suction line, no noises at this time, customer to observe, checks ok.; used 1 WPW10221048 (SPACER) from stock"

Near Merrick Dr, Dayton, OH 45434
Jeremy F.

Jeremy F.

REFRIGERATOR WHIRLPOOL WRT112CZJZ00 "Check compressor, checked evaporator fan, Checked freezer cover, checked air returns, found returns covered over causing air to warm up in freezer, cleared air returns, unit is cooling normally, checks OK."

Near Pascal Dr, Dayton, OH 45431
Jeremy F.

Jeremy F.

DRYER WHIRLPOOL WED5000DW2 "Checked incoming power, checked blower, tested unit, found breaker making crackling sound, and some sparks during operations, informed customer of problem with breaker, unit is heating, and functioning normally , checks ok."

Near Underwood Rd, Dayton, OH 45431
Jake S.

Jake S.

WASHER WHIRLPOOL WTW5000DW2 "Replaced gearcase, washplate broke free so tub and basket not required. Found new gearcase box slightly damaged, after repair found new gearcase still making some noise, needs replaced again.Received second washplate in parts, will use on return in case new plate seizes up again.; ordrng 1 W11454734 (Gearcase), dspstn on spec-tagged invntry: 1 W11035751 GEARCASE"

Near Allenby Pl, Dayton, OH 45449
Jake S.

Jake S.

RANGE JENN-AIR JDRP548HL00 "Found unit's front panel loose due to right side clip bent, not holding it in place. Needs clip replaced.; ordrng 2 W11318207 (Clip)s"

Near S Alex Rd, Dayton, OH 45449
Daniel  L.

Daniel L.

DISHWASHER WHIRLPOOL MDB8959SKB0 Diagnosed chopper broken inside drain pump assembly. Replaced drain pump. Ran through test cycle. Verified no leaks. All operations check ok.; dspstn on spec-tagged invntry: 1 W11497943 DRAIN PUMP

Near Stephanie St, Dayton, OH 45458
Daniel  L.

Daniel L.

WASHER WHIRLPOOL LSR8233EQ1 "Diagnosed failed water level switch caused overflow and flood condition. Causing water damage to motor and wire harness. There is excessive rust in washer base and paneling, causing unit to be loose and insecure/stability issues, also found oil leaking from gearcase. Found issue with timer getting stuck in fill cycle. Multiple parts are NLA. Ordering parts and waiting on AHS repair determination. ; rqstng P&A on 1 3949476 (Cabinet top) and 1 3360629 (Gearcase) and 1 W10820051 (Water level switch) and 1 3952662 (Timer) and 1 WP661600 (Motor) and 1 3952664 (Wire harness) and 1 285846 (End cap)"

Near Red Coach Rd, Dayton, OH 45429
Daniel  L.

Daniel L.

DRYER MAYTAG LDE7500ACE Motor W10410999-Diagnosed weak motor. Not able to run with heavy loads and intermittently starting due to overheating. Advised customer that part is on backorder.

Near Colony Trail, Dayton, OH 45434