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Local Reviews
for Dayton, OH

Rated 4.8 out of 5 stars based on 63 customer reviews

Map of Dayton, OH

great




the service tech was great


Map of Dayton, OH

Great Technicians, Diagnosed and Fixed Problem Quickly




Great service. Arrived as promised, quickly diagnosed problem, repaired it. Very good, very efficient. Can't evaluate pricing of service because it was covered by warranty.


Map of Dayton, OH

Fast, quality service




The technicians showed up to my house on time to diagnose an issue with my clothes washer. With in minutes, they found the issue, took pictures, and completed their report. The technician explained the issue to me, and contacted the manufacturer while I waited. They left the area clean. Unfortunately, no replacement parts were available for my model. However, the technician shared his expertise on new replacements to help guide me in the search for a new washer. Thanks!


Map of Dayton, OH

great service - even showed up early!!





Map of Dayton, OH

Everything is fine




Great service


Map of Dayton, OH

Excellent Service




Service was professional


Map of Dayton, OH

Competent Service




Jake Schulze provided quick, competent and courteous service. Please keep him happy in his job.


Response from A to Z Appliance Service:

Thank you for this review. Jake and the team appreciates it when customers take the time to leave a review.


Map of Dayton, OH

Fantastic Service




Phone calls were returned, appointments were made and technicians actually showed up on time. In the service business this is rare. The service technicians were extremely polite and knowledgable. They did a fantastic job. I will definitely use A to Z in the future and will recommend them to anyone that could use their services.


Response from A to Z Appliance Service:

Thank you very much for this review. We want to raise the bar in the service industry and we appreciate when the customer takes the time to provide a review. Thank you.


Map of Dayton, OH

Technicians did a super job and very thorough.





Response from A to Z Appliance Service:

Thank you for this review. We appreciate it.


Map of Dayton, OH

On time, professional service




The tech called before his punctual arrival, then wasted no time checking out our washing machine. He knew what was causing the washer not to fill, got the part from his truck and had it fixed in about 15 minutes. I was very happy with the punctual arrival as I had other business planned, so I was able to get started a little early. The repair was under warranty, so that was nice, too.


Response from A to Z Appliance Service:

Thank you very much for this review.


Great service





Response from A to Z Appliance Service:

Thank you


Washing machine evaluation




They came and quickly diagnosed the problem. They were polite and respectful of my property.


Excellent




Joel did an excellent job of listening to the customer and providing a much needed fix to my washing machine!


Response from A to Z Appliance Service:

Thank you for this review of Joel. He does a good job and we appreciate customers taking the time to leave a review.


Great service, no charge due to warranty




John was prompt, courteous, very nice.


Response from A to Z Appliance Service:

Thank you for the review. We appreciate it.


Great Service





Response from A to Z Appliance Service:

Thank you for the review. We appreciate it.


Great Warranty Service





Response from A to Z Appliance Service:

Thank you


Thanks





Response from A to Z Appliance Service:

Thank you for taking the time to leave this review.


Joyce




Great, knowledgeable service.


Response from A to Z Appliance Service:

Thank you for this review. We appreciate it.


Pat




Repairman was friendly, efficient and on time. There was no cost due to warranty.


Response from A to Z Appliance Service:

Thank you for taking the time to leave this review. We appreciate it.


Vern, great service




Washer was under warranty and repairman was very knowledgeable and curtious


Response from A to Z Appliance Service:

Thank you very much for the review


Carole





Response from A to Z Appliance Service:

thank you


Enjoyed the visit. He was very professional, but fun also.




Had wonderful service


Response from A to Z Appliance Service:

Thank you very much for this review


great service




repair man was super nice and very efficient


Response from A to Z Appliance Service:

Thank you very much for this review. We appreciate these.


Horrible-




Very unprofessional experience. “Tech” came out, pushed start, dishwasher worked. It hadn’t worked previously. He said, well, looks like you are good to go. He said they do not replace control boards, even when my wife asked him if he could check further. The “tech” then started into the religious harassment of my wife, who was home alone. She felt very uncomfortable. I called Wayne (Mgr) to complain. He said they couldn’t help us out in any way, and sometimes they charge people $100 to plug in a cord. Very unprofessional experience! Charge $96+tax


Response from A to Z Appliance Service:

Thank you for the review. We do apologize for your wife feeling uncomfortable. Our technicians see a lot of customers and have a lot of different conversations due to the fact of the variety of people and situations we encounter in this line of work. Some customers want a lot of conversation and some don't want any. We have talked to the tech and notified him that this conversation was not one that your wife appreciated. As far as the service call charge goes, when a customer schedules an appointment with us and our tech confirms the charge before they diagnose, we will charge for our service no matter how easy or difficult the job is. Our service call charge comes with a minimum 90 day warranty and sometimes when our tech gets there, the unit does start working. As far as the part goes, it is not that we DON'T replace as much as on your unit, our parts distributor told our tech that the part our tech thinks you might need, based on the problem description, is NLA (no longer available) and so we CAN'T replace that part. Thank you again for taking the time to send this review as we will use it in training with the techs to continue to try and make them better.


Jacob gave great service and was friendly and efficient.





Response from A to Z Appliance Service:

thank you for the review


Service call




Jake was on time, knowledgeable, and polite.


Response from A to Z Appliance Service:

Thank you for this review


Great service




Next day warranty service, came with suspected culprit (pump for dishwasher) and was out the door in 20 minutes. Very nice young man. Will use these guys again.


Response from A to Z Appliance Service:

Thank you very much for the review


Repeat Service Call




Representative had excellent customer service skills


Response from A to Z Appliance Service:

Thank you for the review


Joel L.

Joel L.

Whirlpool freezer WRX988SIBM01 Found frost build up. Removed Door and adjusted door/Seal. Everything is sealing good now. Cus to observe. ; Cllctd $147.74 CC Ref # 1234, Job Cmpltd

Near Onyx Cir, Dayton, OH 45431
Daniel  L.

Daniel L.

Whirlpool washer WFW95HEDC0 Replaced water level switch, ran through auto test cycle, no errors at the end of cycle, all checks OK; Cllctd $138.53 CC Ref # 5206, Job Cmpltd

Near Park Edge Dr, Dayton, OH 45458
Daniel  L.

Daniel L.

Whirlpool washer WTW8500DC0 Found F3E2 water temp fault, bad thermistor in valve, replaced water valve assm, ran unit through test cycle, checks ok; used 1 W11165546 (VALVE) from stock, Job Cmpltd

Near Birdwood Rd, Dayton, OH 45440
Jake S.

Jake S.

Kitchen Aid refrigerator KSC24C8EYY02 Replaced door cams and tested unit, checks ok.; pckd up 1 W10257203 (cam-door), Cllctd $104.60 Check # 1056, Job Cmpltd

Near Club View Dr, Dayton, OH 45458
Jake S.

Jake S.

Kitchen Aid dishwasher KDFE104DSS1 Replaced wheels an tested unit, checks ok; Job Cmpltd

Near Vale Dr, Dayton, OH 45420
John N.

John N.

Whirlpool freezer WRX735SDBM00 Found the freezer had snowy frost on the food products. Cleared most of the frost and found some freezer cubes had fallen into the bottom of the freezer behind the basket and as stopping the drawer from closing properly. Removed objects and checked.for proper door seal, operations check ok. Prior 1 yr sc; Cllctd $58.99 Check # 1460, Job Cmpltd

Near Middle Park Dr, Dayton, OH 45414
Daniel  L.

Daniel L.

Whirlpool icemaker WRF560SMYW01 Cleaned frost from evap, replaced main control and put unit into defrost cycle, checks ok; Cllctd $167.90 CC Ref # 0656, Job Cmpltd

Near Sunnyview Ave, Dayton, OH 45406
Jake S.

Jake S.

Maytag washer MVWX655DW1 Found unit ran successfully once after repair but on second try stopped in wash cycle after draining with wash light on solid. Found drain line going two feet found pipe causing probable siphon issue. Confirmed with techline and adjusted hose, checks ok.; Job Cmpltd

Near Maryknoll Dr, Dayton, OH 45429
Jake S.

Jake S.

Jenn-Air range JDS1750FS0 Replaced cooling fan and tested unit, checks ok.; Job Cmpltd

Near Lewiston Rd, Dayton, OH 45429
John N.

John N.

Maytag washer MVWB955FC1 Customer stated the lid broke during the cycle. Replaced broken lid and checked for proper operation, operation checks ok. Wp wrn; Job Cmpltd

Near Greystone Cir, Dayton, OH 45414
John N.

John N.

Whirlpool washer WTW4816FW2 Per testing and f8e1 error code (long fill) replaced the inlet valve assembly and checked for proper operation, operation checks ok. Wp wrn; used 1 W11210459 (VALVE, INLET) from stock, Job Cmpltd

Near Colgate Ave, Dayton, OH 45417
Neil B.

Neil B.

Whirlpool dishwasher MDB7749SBM0 Installed — Elect CNTRL / CNTRL Panel / Screws / handle. Ran unit to check.Unit checks OK.; pckd up 3 W10348409 (screw)s, Job Cmpltd

Near McDaniel Ridge, Dayton, OH 45424
Jake S.

Jake S.

Whirlpool dryer WED8200YW0 Found unit spinning and heating properly but complaint was long dry time and burning smell. Checked ventilation and found signs of lint buildup inside wall, advised customer get t cleaning, dryer checks ok.; Cllctd $96.52 Check # 7675, Job Cmpltd

Near Sarah Freeman Dr, Dayton, OH 45458
Jake S.

Jake S.

Whirlpool refrigerator WRB322DMBM00 Customer stated unit had made clicking noise yesterday but had since stopped. Could not identify where noise came from, no ice buildup anywhere and all fans operating properly, compressor sounds good and icemaker operating good, unit checks ok at this time.; Cllctd $96.52 Check # 2418, Job Cmpltd

Near Bowen St, Dayton, OH 45410
John N.

John N.

Amana microwave AMV1150VAS6 Per testing the hood light is staying on no matter what setting it is set on. Unit needs a new main control board - w10831086- $156.67 + labor $72.45 + tax after service call. Customer wants to think about it. ; Job Cmpltd

Near Waywind Dr, Dayton, OH 45426
Jake S.

Jake S.

Whirlpool washer WTW7000DW0 Found unit had loss of power error code and customer says that it started bumping in spin and now will not spin out. Also found lid hinges not stable and need replaced. Ran test and found control intermittently will not power lid latch causing unit to not spin. Could not recreate bumping at this time, ordering hinges and control.; ordrng 1 W10594147 (hinge) and 1 W10594148 (hinge) and 1 W10812423 (cntrl-elec), schdld next appmnt for 9/20 THU

Near Castano Dr, Dayton, OH 45416
Jake S.

Jake S.

Kitchen Aid refrigerator KSC24C8EYY02 Found fridge door not sealing due to door cam being worn, freezer diverting cooling causing no ice production. All cooling components operating properly, needs door cam.; ordrng 1 W10781835 (cam-door), Cllctd $96.52 CC Ref # 1054, schdld next appmnt for 9/17 MON

Near Club View Dr, Dayton, OH 45458
Neil B.

Neil B.

Whirlpool cooktop RC8600XBB6 RF Burner not working. Both burner & Infinite switch are NLA. ; Cllctd $96.08 cash, Job Cmpltd

Near Blue Rock Dr, Dayton, OH 45434
Neil B.

Neil B.

Whirlpool icemaker WRF560SEYW00 Ice maker broken. Installed ice maker & bail arm. Unit checks ; pckd up 1 4317943 (icemaker only), Job Cmpltd

Near King James Dr, Dayton, OH 45432
Daniel  L.

Daniel L.

Maytag refrigerator MFI 2269VEM10 Diagnosed bad icemaker motor, replaced icemaker and wire harness kit, cleaned the kick plate and coils, tested unit and operations checks ok; used 1 W10882923 (ICEMAKER) from stock, Job Cmpltd

Near Sea Pines Ln, Dayton, OH 45458
Daniel  L.

Daniel L.

Whirlpool refrigerator WRB322DMBM00 Made adjustment to wiring next to condenser fan with spacer pad to prevent fridge vibrations, all sounds check ok; used 1 819043 (HEATER DRAIN) from stock, Job Cmpltd

Near Southlea Dr, Dayton, OH 45459
John N.

John N.

Whirlpool venthoods WVU37UC0FB0 Customer was unable to change the venting option due to slide being stuck. Corrected slide installation and checked for proper operation, operation checks ok. Wp wrn; Job Cmpltd

Near Troy St, Dayton, OH 45404
Daniel  L.

Daniel L.

Whirlpool microwave WMHA9019HN-1 Diagnosed intermittent issue with door UI coming on, need door assembly and main control.; rqstng P&A on 1 W11186017 (DOOR ASSEMBLY ), ordrng 1 W11186035 (COVER/MAIN BOARD), schdld next appmnt for 9/26 WED

Near Delaine Ave, Dayton, OH 45419
Jake S.

Jake S.

Kitchen Aid dishwasher KDFE104DSS1 Found lower rack wheels broken off in front, needs replaced.; ordrng 2 WPW10195417 (wheel)s, schdld next appmnt for 9/14 FRI

Near Vale Dr, Dayton, OH 45420
Daniel  L.

Daniel L.

Amana washer ALW880QAW Diagnosed the gear casing seized up and caused the belt to break. Called tech line to confirm the issue. Documented with safety dep at Techline.Auth-AGEPL00EL1File#-7722919289Transmission 40032701 is NLAWould also need belt.; Job Cmpltd

Near Snow Hill Ave, Dayton, OH 45429
Daniel  L.

Daniel L.

GE washer/dryer GTUP240EM5WW Diagnosed that the room the unit is in is too small, there is no room to work on the unit to replace the gearcase, the maintenance will have to remove the unit out of the apartment to have it worked on

Near Tonywood Cir, Dayton, OH 45449
Daniel  L.

Daniel L.

GE washer/dryer WSM2420TCAWW Replaced the washer timer and lid switch. Will need maintenance to pull unit out of closet to finish the clutch assembly. Couldn’t install the clutch assembly by the supply hoses was too short and didn’t want to cause water damage ; schdld next appmnt for 9/14 FRI

Near Imperial Rd, Dayton, OH 45449
Daniel  L.

Daniel L.

Replaced lift track, and rack rails, tested unit, operations checks okKGBQ0GBEPL1; Job Cmpltd,

Near Dayton, OH 45419
Jake S.

Jake S.

Found roller bearings bad causing shaking. Replaced bearings, belt, and pulley and tested unit, checks ok.; used 1 4392067 (DRYER REPAIR KIT) from stock, Cllctd $259.09 CC Ref # 9632, Job Cmpltd,

Near Grange Hall Rd, Dayton, OH 45431
Jake S.

Jake S.

Customer stated unit will randomly trip circuit breaker. Tested plug and good power, no loose connections or exposed wiring, element, motor, and timer check ok, found no issue at this time and breaker did not trip after extended operation, advised customer to call electrician if issue persists, checks ok.; Cllctd $96.52 CC Ref # 3601, Job Cmplt

Near Nordale Ave, Dayton, OH 45420
Joel L.

Joel L.

Basket is not engaging. Will need basket replaced. Cus wanting to wait to decide. Will call back if wanting to do repair. Labour 98.75Service call 90.00Part - covered. ; Cllctd $96.08 CC Ref # 3860, Job Cmpltd,

Near Lantz Rd, Dayton, OH 45434
Daniel  L.

Daniel L.

Found that RC evap frosted up on the left side due to air gap in the evap cover, cleared off all frost and installed screw at top of cover and both in the middle, Checks ok; Job Cmpltd

Near Southfield Dr, Dayton, OH 45434
Daniel  L.

Daniel L.

Replaced bake element, checked operation checks ok; Job Cmpltd

Near Raceway Tr, Dayton, OH 45434
Roxanne G.

Roxanne G.

9/10/18 8:51: JN there 9/10 MON, 9:42 to 9:50, Per testing found all components in the system and air diffuser opening and closing properly and fans are operating as designed. Customer will continue to observe operation. Lowes Ext. Wrn; Job Cmpltd

Near Hancock Ave, Dayton, OH 45406
John N.

John N.

Icemaker fill funnel had packaging styrofoam in the spout causing the water to back up and freeze in the fill funnel, also causing the water to overflow and freeze in and around the ice bucket. Removed ice bucket and ice build up (broke ice bucket removing it). Installed new ice bucket. Checked for proper operation, operation checks ok. Wp wrn; pckd up 1 W11185686 (ICE BUCKET), Job Cmpltd,

Near Shannon St, Dayton, OH 45402
Jake S.

Jake S.

Found freezer icing around door due to gap around cabinet liner. Sealed liner with adhesive and advised customer to monitor unit, checks ok.; Job Cmpltd,

Near Sugar Maple Dr, Dayton, OH 45440
John N.

John N.

Checked unit in diagnostics for leaking. Found no leaking during the cycle and no residual signs of leaking from under the unit. Bearing sound good . Removed a penny from the drain pump to avoid further damage. Checked all operations of all components, operation checks ok. ; Cllctd $96.52 Check # 6985, Job Cmpltd

Near Dominican Dr, Dayton, OH 45415
John N.

John N.

Per testing the drain pump is not activating when getting proper voltage. Unit needs new drain pump. Drain pump - 8054968 in Discontinued. No further repair available. ; Cllctd $96.52 CC Ref # 0634, Job Cmpltd

Near Creekbed Ct, Dayton, OH 45424
Daniel  L.

Daniel L.

Cleaned sensor bars, checked: heating element, temperature on normal settings, blower/vent, and temperature reading between 140-170. All operation checking normal, unit is working as designed; Job Cmpltd

Near Dundee Cir, Dayton, OH 45431
Daniel  L.

Daniel L.

Was unable o break bolt free from rotor, informed customer will need to rebuild tub assembly, customer doesn’t want to repair at this time; Job Cmpltd

Near Cobblestone St, Dayton, OH 45432