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Local Reviews
for Cleves, OH

A to Z Appliance Service Rated 5.0 out of 5 stars based on 1 customer reviews

Map of Cleves, OH

Lucy great service




Review of A to Z Appliance Service


Arthur H.

Arthur H.

DISHWASHER KITCHENAID KDTE204GPS0 On arrival customer says top rack of dish washer is broke and can’t be used . Confirmed complaint and track has separated . Removed dishwasher from Cabinets . Then removed the track from each side . Installed the new track And reinstalled the rack into the track . Reinstalled the dishwasher back between the cabinet. Removed left and right rack adjusters and installed New ones . Ran a diagnostics test cycle to check install . All is working properly. No issues and no leaks . Took one picture of model and serial and one of receipt Took three pictures of work area

Near Indian Brave Trail, Cleves, OH 45002
Arthur H.

Arthur H.

DISHWASHER WHIRLPOOL WDF520PADM7 Legendary Ridge off Bridgetown Road. 8340 Bridgetown Rd.45002 is Address to find Haley off Abbey. On arrival customer says dishwasher is leaking from under door . Ran a diagnostics cycle and confirmed complaint. After inspection found Dishwasher not level and leaning forward . Raised front legs and ran test No leaks on departure. Took one picture of model and serial Took three pictures of work area

Near Cleves, OH
Arthur H.

Arthur H.

LAUNDRY MAYTAG MVWC565FW1 On arrival removed control that customer says is not sensing correctly. Installed the new control and calibrated the control to washer . Ran auto test And manual test for high speed spin . All washer operations are working properly. Took three pictures of work area

Near Bluejay View Dr, Cleves, OH 45002
Arthur H.

Arthur H.

LAUNDRY MAYTAG MVWC565FW1 Customer says washer not filling with water in auto sensing mode . Confirmed complaint and did the following checks . Checked pressure Transducer.Checked tube from tub to control all checks good . No kinks Or bends routing is good blew thru tube to clear any debris. Customer Needs one new control. Took one picture of model and serial Rescheduled for May 20 to install ; ordrng 1 W11162438 (CONTROL )

Near Bluejay View Dr, Cleves, OH 45002
Arthur H.

Arthur H.

REFRIGERATOR KITCHENAID KRSF505ESS01 On arrival customer says water filter is leaking. Confirmed complaint. Inspected the filter housing . Both lines that feed in the back of housing Are dry and have the lock ring on each line . Pulled filter out and dried Everything up . Reinserted the filter pushed all the way in and closed The door . Ran six glasses of water out of dispenser. Checked for water in the door and all is still dry . This housing is new and customer is using used Filter that got stuck in original housing. Advised to try new filter if leak Reappears . Took three pictures of work area and floor .

Near Mary Joy Court, Cleves, OH 45002
Arthur H.

Arthur H.

REFRIGERATOR WHIRLPOOL WRF989SDAM02 On arrival customer says ice maker not working. Confirmed complaint. Checked temperatures and freezer temp is 21 degrees. Checked temp Settings and they are set at recommended. 0 for freezer . Checked Frost pattern in freezer . Weak pattern and not complete . Compressor is Loud and running hot . Gave customer Quote for compressor replacement. Compressor #W10276644.

Near Quietwood Ln, Cleves, OH 45002
Arthur H.

Arthur H.

REFRIGERATOR KITCHENAID KRSF505ESS01 On arrival customer says water filter is stuck and she can not get it out . Confirmed complaint. The push lever is passed the push block . It is on the wrong side of lock . Removed screws and filter housing. Used small screw Driver to get filter out . Lever is broke customer needs new water filter housing . Took one picture of model and serial Reschedule for May 7 to install ; ordrng 1 W10394053 (housing)

Near Mary Joy Court, Cleves, OH 45002
Arthur H.

Arthur H.

MICROWAVE WHIRLPOOL WOC54EC0AS03 On arrival customer says microwave doesn’t heat and stops counting down On the timer at 7 seconds. Called tech line and spoke with Steve made Some checks for voltage. From the checks we made the inverter and Mag need replaced for heating issues. Then the appliance manager For the count down issues. Gave customer Quote for repair Appliance manager W10759189. Inverter board W10217711. Magnetron W11098747.

Near Halifax Dr, Cleves, OH 45002
Mark B.

Mark B.

DRYER WHIRLPOOL MEDC215EW1 "Customer complaint of unit not drying clothes in single cycle, unit also heating during air fluff/no heat cycle. Vents are clear. Confirmed complaint of unit heating during air fluff/no heat cycle. tested element, element is fine, no breaks or shorts, tested thermal fuse, checks ok, tested thermal cutoffs, all check ok. Timer is making light ticking noise continuously, not advancing at proper times. Unit needs new timer.; ordrng 1 WPW10185982 (timer)"

Near Luther Ln, Cleves, OH 45002
Mark B.

Mark B.

DRYER WHIRLPOOL WED4616FW0 "Tested unit, found breaker tripped, flicked breaker back to on position, tested incoming power, power is at 240 VAC, tested unit, unit turns on, heats and tumbles, all checks ok."

Near Bigtree Ct, Cleves, OH 45002
Mark B.

Mark B.

DISHWASHER WHIRLPOOL DU943PWKQ0 "Customer complaint of unit leaking during operation, tested unit, no leaks from hoses or pumps or inlet valve, needs new door gasket, quoted part: WPW10509257 ; ordrng 1 WPW10509257 (gasket)"

Near Hazelnut Ct, Cleves, OH 45002
Mark B.

Mark B.

DRYER WHIRLPOOL WED4616FW0 "Replaced timer, tested unit, unit is tumbling and heating properly, all checks ok."

Near Bigtree Ct, Cleves, OH 45002
Arthur H.

Arthur H.

OVEN KITCHENAID KSIB900ESS2 On arrival removed the back and then went to the front and took door off Then removed all racks . Then removed fan cover . Removed the fan . Installed the new fan and reassembled everything. Test ran on convection Pre heat and fan came on and was smooth and quiet. All fan operations Are quite on departure.

Near Cleves, OH
Arthur H.

Arthur H.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 On arrival customer says ice maker not making ice . Unplugged the refrigerator and removed ice maker cover . Reapplied power and jump Ice maker to cycle . Ice maker only makes noise does not move. Installed The new ice maker and cycled. Ice maker filled . Took one picture of model and serial and one of receipt

Near Mary Joy Court, Cleves, OH 45002
Mark B.

Mark B.

DRYER WHIRLPOOL WED4616FW0 "Tested element, thermal cut offs, thermostat, thermal fuse, all check ok, door switch checks ok, push to start button checks ok, needs new timer; ordrng 1 WPW10436303 (timer)"

Near Bigtree Ct, Cleves, OH 45002
Arthur H.

Arthur H.

OVEN KITCHENAID KSIB900ESS2 On arrival customer says fan in oven making noise . Confirmed complaint. Fan blades are rubbing on frame . Blades are slightly bent and motor is Loud also . Customer needs one new convection assembly. Took one picture of model and serial and one of receipt DAP has in stock Return on March 19 to install ; ordrng 1 W11093167 (fan-convct)

Near Cleves, OH
Arthur H.

Arthur H.

DISHWASHER WHIRLPOOL MDB4949SHW0 On arrival customer says dishwasher will not accept any selections. Confirmed complaint. Removed door panel and checked for voltage to our control. 120volts To control. Then unplugged the UI and closed the door and the drain pump Came on . Reassembled the control and door and invoked the diagnostics mode . Unit gave me error code 6-4 over flow switch stuck . Cleared debris And tested . Switch working. Ran diagnostics test and unit ran as designed. Explained operating procedures to customer and advised her to read the use and care guide for helpful tips and tricks . Took one picture of model and serial and one of receipt

Near Chestnut Park, Cleves, OH 45002
Arthur H.

Arthur H.

RANGE WHIRLPOOL WFC310S0ES1 Installed the new drip pan and new element. Tested element . All Burner operations are now working properly.

Near Mary Joy Court, Cleves, OH 45002
Arthur H.

Arthur H.

MICROWAVE JENN-AIR JMW2430DP01 On arrival customer says microwave not working. Confirmed complaint Went to diagnostics and got error code F6-E8 lost communications. Checked the wires from UI to control and all is plugged in ad connector is Good . J-15 pin 2&3 P26 3&4 checks OK service matters says replace Appliance manager. Ordering one Appliance Manager..Ovens in warranty til March 10 2019DAP has in stock Return 3/6/19 to install Customer needs am appointment Took one picture of model and serial ; ordrng 1 W11179310 (CONTROL )

Near Charlies Way, Cleves, OH 45002
Arthur H.

Arthur H.

WASHER MAYTAG MVWX655DW1 On arrival customer says washer is leaking from the bottom or underneath Somewhere. Ran washer in diagnostics mode and checked cold and hot water Hoses. Fill hose has a pin hole leak in it . Running down the back of washer . Advised customer to install new fill hoses and check for leaks after.

Near OH-128, Cleves, OH 45002
Jonathan M.

Jonathan M.

MICROWAVE WHIRLPOOL WOC54EC0AS03 "Unit was operating as designed, right side door switch is a little stiffer than the left but would still time out and work, couldn’t get unit to mimic the complaint and tested unit for 20 min and always worked, informed customer to call the office if problem happens again SR #7724201977"

Near Halifax Dr, Cleves, OH 45002
Jeremy F.

Jeremy F.

Replaced control, ran through test, all operations normal, checks ok.; Job Cmpltd, saved tckt [SdLink\286334b.png] (via SDM)

Near Touraine Dr, Cleves, OH 45002
Arthur H.

Arthur H.

Whirlpool washer WFW9200SQA10 Called tech line to document door issue. Tech line said the only repair they would Recommend is replace front panel and the two screws that hold hinge on panel. Gave customer Quote for panel and screws . Front panel W10015580. $100.79 Screws. W10015090. 11.15 by 2 Labor. 98.75Customer paid service call fee $96.30 by credit card today Said he will discuss repair with wife ; Cllctd $96.30 CC Ref # 2288, Job Cmpltd

Near Laurelwood Dr, Cleves, OH 45002
David K.

David K.

nspected unit due to not heating, called tech line and verified that the magnetron is bad and the inverter is bad and also the appliance manager could be bad too. Magnetron $172.43, inverter $176.06, appliance manager $156.67 labor $98.75, collect $96.30 service call today cCustomer will let us know if they want to do repair ; Cllctd $96.30 Check # 538, Job Cmpltd,

Near Halifax Dr, Cleves, OH 45002
David K.

David K.

MAYTAG DRYER MEDX655DW1 Inspected unit due to loud thumping noise, found idler pulley and roller supports worn out, installed idler pulley and 2 roller supports, checked unit operation test OK; used 2 349241T (SUPPORT,ROLLER), and 1 691366 (IDLER PULLEY) from stock, Job Cmpltd

Near Zion Hill Rd, Cleves, OH 45002
Roxanne G.

Roxanne G.

WHIRLPOOL REFRIGERATOR WRF555SDFZ02 Verified model serial number unit is in warranty, found ICEMAKER lost home position found contact that plugs into the H on ICEMAKER had frosted up thus not making good contact on ICEMAKER to control cycling cleaned off jumped T&H and ICEMAKER cycled and filled with water, checked temperature settings and refrigerator temperature was set at 39 degrees adjusted back to recommended temperature 38 degrees, checked unit operation test OK; Job Cmpltd

Near Halifax Dr, Cleves, OH 45002
David K.

David K.

WHIRLPOOL OVEN WOD51EC0AS05 Inspected unit due to outer door has dents in it on right side, this is cosmetic and not covered by Asurion extended warranty, once customer takes ownership then their warranty starts day one (closing date) and they can call it in to whirlpool customer service to get outer door replaced under warranty.; Job Cmpltd,

Near Halifax Dr, Cleves, OH 45002
Roxanne G.

Roxanne G.

WHIRLPOOL RANGE Mdl WEE745H0FS1, Serial R74620820 Installed new cooktop and console panel due to original cooktop had scratches in glass top and console panel had chips in the paint, gave unit a good once over checks Ok ; pckd up 1 W10884395 (COOKTOP ) and 1 W10884503 (PANL-CNTRL), Job Cmpltd,

Near Mary Joy Court, Cleves, OH 45002
David K.

David K.

Mdl WEE745H0FS1, Serial R74620820 WHIRLPOOL RANGE DK there 2/22 THU, 8:00 to 8:33, Verified model serial number and DOP verified cosmetic coverage with trade partner team, inspected unit due to scratches in glass cooktop and paint chips in the console, both parts need replaced ; ordrng 1 W10884395 (COOKTOP) and 1 W10884503 (PANL-CNTRL), schdld next appmnt for 2/26 MON

Near Mary Joy Court, Cleves, OH 45002