Local Reviews
for Cincinnati, OH

A to Z Appliance Service Rated 4.8 out of 5 stars based on 281 customer reviews

Map of Cincinnati, OH

Excellent




Review of A to Z Appliance Service

Easy to schedule and change appointment. Professional representative showed up and efficiently fixed the problem with my refrigerator door and even offered some life extending tips.


Response from A to Z Appliance Service:

Thanks for writing a review! We are glad to hear your experience with us met your expectations.


Map of Cincinnati, OH

Excellent Service




Review of A to Z Appliance Service

Professional and timely. Did a thorough job and made sure it was working before he left.


Response from A to Z Appliance Service:

Thanks for writing a review! We are pleased to hear that your expectations were met and the job was completed efficiently


Map of Cincinnati, OH

Mike was pleasant & knowledgable.




Review of A to Z Appliance Service


Map of Cincinnati, OH

Great service. Appreciate the hard work.




Review of A to Z Appliance Service


Map of Cincinnati, OH

Amy




Review of A to Z Appliance Service

Fast, efficient & easy!!


Response from A to Z Appliance Service:

Thank you for writing a review. We are glad to hear that your experience was positive.


Map of Cincinnati, OH

service on kitchenmaid cooktop Great Service!!!




Review of A to Z Appliance Service

Thank you Micheal for the excellent service you provided, you where knowledgeable, professional, respectful, these qualities are hard to find in customer service today. I hope a to z understands that employees like you are a value to their company.


Response from A to Z Appliance Service:

Thank you for writing a review! Michael is a very important part of our team and always strives for excellence.


Map of Cincinnati, OH

Professional and excellent service




Review of A to Z Appliance Service

Outstanding and knowledgeable Repair Gentleman. Friendly and caring job done right and timely. If ever a problem I would call this organization First!


Response from A to Z Appliance Service:

Thank you for writing a review. We are pleased to hear that your service met your expectations.


Map of Cincinnati, OH

Great




Review of A to Z Appliance Service

Micheal appreciation all you done


Response from A to Z Appliance Service:

Thanks for writing a quick review for us


Map of Cincinnati, OH

Excellent




Review of A to Z Appliance Service

Rep was on time and explained the issue well I forgot to ask how to remove scratches. Thank you


Map of Cincinnati, OH

Review




Review of A to Z Appliance Service


Great Service, Very Professional




Review of A to Z Appliance Service

Very knowledgeable about appliance they were servicing. Joel was very professional, prompt, and polite. I would definitely call on A-Z for future service needs.


Response from A to Z Appliance Service:

Thank you for writing a review for us. We are glad to hear your service exceeded your expectations and the problem was resolved.


Excellent customer service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for leaving us a rating.


excellent




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for leaving a rating.


great service




Review of A to Z Appliance Service

Arrived on time and provided great service! Highly recommend!


Response from A to Z Appliance Service:

Thank you for writing a review for us.


Excellent Service!




Review of A to Z Appliance Service

Joel did an excellent job! He was on-time, Anticipated the problem and brought the needed part, and was quick and efficient. He also shared what he was doing and why. He was courteous and respectful. I highly recommend Joel!


Response from A to Z Appliance Service:

Thank you for writing a review. We are pleased to hear that your experience with our technician was positive and that the problem was resolved.


Great Warranty Work




Review of A to Z Appliance Service

The service person was excellent, on time and quick service.


Response from A to Z Appliance Service:

Thank you for writing a review. We are very glad to hear your experience was positive.


Great Service!




Review of A to Z Appliance Service

Very accommodating and professional! Also very knowledgeable


Very helpful and gets results!




Review of A to Z Appliance Service

Very professional and knowledgeable!


Response from A to Z Appliance Service:

Thank you for taking the time to write a review for us.


Professional Service!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for taking the time to rate your experience with us.


Great Service




Review of A to Z Appliance Service

they stand by their work,


Response from A to Z Appliance Service:

Thank you for taking the time to review us.


Difficult Service effort




Review of A to Z Appliance Service

We had an unusual need and it took 3 - 4 visits to get it resolved. I was impressed that A-Z stuck with the issue until it was resolved.


Response from A to Z Appliance Service:

Thank you for taking the time to write us a review. We are pleased to hear that the issue was resolved, and thank you for your feedback to us about the job.


Great Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks for reviewing A to Z.


Friendly Service




Review of A to Z Appliance Service

The technician was friendly and did an excellent job of explaining what went wrong with our appliance and whether or not it would be worth to fix or buy a new one.


Excellent




Review of A to Z Appliance Service

A very good individual , with a great attituded who knew his job very good . A good job well done .


Response from A to Z Appliance Service:

Thank you for taking time to write a review. We are always pleased to hear that our customers have had a positive experience.


Mrs Pace




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


Review




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


Hill




Review of A to Z Appliance Service

Great service...very prompt and patient with our dishwasher repair!


Response from A to Z Appliance Service:

Thank you for your review. We are pleased to hear that your experience was a positive one.


Polite, Professional, friendly




Review of A to Z Appliance Service

Really appreciated the prompt service and candid assessment


Response from A to Z Appliance Service:

Thank you for your review. We value each customer and aim to leave them with a positive experience.


Great service




Review of A to Z Appliance Service

Great service on time.


Response from A to Z Appliance Service:

Thanks.


Great service




Review of A to Z Appliance Service

Great experience.


Response from A to Z Appliance Service:

Thanks


Very Friendly Excellent Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


Joel




Review of A to Z Appliance Service

Great experience with dishwasher repair. Repairman was prompt, professional and even fixed an issue I hadn’t reported. Would gladly use them again.


Response from A to Z Appliance Service:

Thank you for your review. Here at A to Z, we are always encouraged to hear our technicians are doing their best for our valued customers


Great Service




Review of A to Z Appliance Service

Excellent, in time and repaired everything.


Response from A to Z Appliance Service:

Thanks for taking time to give positive feedback.


1358 Herlin Place




Review of A to Z Appliance Service

The fact that whirlpool does not allow for the mother board to be carried on a truck is an issue. The issue becomes how long it takes to repair the washer. Finally, if I would not have checked to see when the part had arrived my appointment was going to possibly be scheduled without my input as to availability.


Too soon to tell, especially after it was discovered that prior technician had left his repair unfinished




Review of A to Z Appliance Service


Refrigerator repair from Terry Sebastian




Review of A to Z Appliance Service

Terry was very professional. He was on time, worked quickly to make the repair and was very pleasant to work with.


K




Review of A to Z Appliance Service

Good service, arrived on time and explained the service.


John Westrup




Review of A to Z Appliance Service

Absolutely terrible company. Have worked on on refrigerator for 5 weeks and it is still not making ice. Did not perform a complete diagnostic on the first trip. Doing that would have eliminated 3 subsequent trips. Unfortunately have a service agreement and stuck with them.


Very expedient!




Review of A to Z Appliance Service

Fulfilled his purpose in a short time. He knew what the problem was and how to solve it. It was explained that warranty work must be called into the company!


Marlena




Review of A to Z Appliance Service

Excellent, professional


Great Friendly Service




Review of A to Z Appliance Service

A very pleasant experience overall. Very accommodating with friendly and sincere phone conversations when making appointments. Terry is wonderful. He had to come out a few times but always kind and patient and issue now resolved with my oven.


Washer Repair




Review of A to Z Appliance Service

Fast Friendly and Efficient Service


Awesome




Review of A to Z Appliance Service

Quick, experienced and awesome service!


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate it.


Mark is great




Review of A to Z Appliance Service

On time explains everything Great service


Response from A to Z Appliance Service:

Thank you very much for the review.


Great Service!




Review of A to Z Appliance Service

This Guy Know his Stuff! Thanks gain!


Response from A to Z Appliance Service:

Thank you very much for the review. We like having Arthur on our team.


Arthur is great!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you very much for the review. Arthur and us appreciate you taking the time to review his work. Thanks again


Good service, a little pricey especially the labor costs.




Review of A to Z Appliance Service

Repair man seemed to know his stuff. Good to work with.


Response from A to Z Appliance Service:

Thank you very much for the review.


Whirlpool repair




Review of A to Z Appliance Service

Great service! I appreciate the expertise of the serviceman


Response from A to Z Appliance Service:

Thank you very much for the review.


Very accommodating service!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you very much for the review.


Great service. Informative and courteous




Review of A to Z Appliance Service

Explained problem and answered a few other questions.


Response from A to Z Appliance Service:

Thank you very much for the review.


Excellent service




Review of A to Z Appliance Service

Service was prompt and completed to our satisfaction in a professional manner.


Service Review




Review of A to Z Appliance Service

Service was very good, Joel got the dryer fixed quickly. It was expensive adding the service call and the labor was a pretty heavy fee.


Response from A to Z Appliance Service:

Thank you very much for this review. We appreciate it.


Our repair man was wonderful with my son who wanted to watch his every move! I enjoyed working with your company.




Review of A to Z Appliance Service


Excellent service




Review of A to Z Appliance Service


Great




Review of A to Z Appliance Service

Great thank you


Great service!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for this review


Great service and very knowledgeable —




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for this review


Dryer repair




Review of A to Z Appliance Service

Joel is an Excellent repair technician. He explained why the issue occurred and provided info on other features of the machine.


Response from A to Z Appliance Service:

Thank you for this review


Amy




Review of A to Z Appliance Service

Good. Quick and efficient. Arrived on time. Fixed it.


Response from A to Z Appliance Service:

Thank you for this review


Great Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for this review


Very good service




Review of A to Z Appliance Service

Mark was on time and did a great job. He explained what the problem was took care of our needs. Thanks Emma


Response from A to Z Appliance Service:

Thank you for this review. We appreciate it.


Another awesome technician.




Review of A to Z Appliance Service

This is the second time I asked A to Z for help, and the second time the technician who was scheduled, Charles S., was totally understanding of my problem, the repair that was necessary, efficient, and respectful of my property. I certainly hope that I will not need any more repairs anytime soon, but if and when I do, I will call this company. Thank you for sending Terry the first time and Chuck the second. I think your best sales people are those who come into contact with the public, like these gentlemen. Gene Gelfand, Madeira, Ohio


Response from A to Z Appliance Service:

Thank you for this review. We and our techs really appreciate it when customers leave review. Thanks again


Prompt service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for this review


Good Service




Review of A to Z Appliance Service

Arthur made me feel very comfortable and he did a good job.


Response from A to Z Appliance Service:

Thank you for this review. We and the tech appreciate it.


Great and fast service




Review of A to Z Appliance Service


Replacement of the electronic control panel on a new Whirlpool refrigerator




Review of A to Z Appliance Service

Our control panel was not working correctly immediately after the refrigerator was installed. We called for a replacement and a repair person was sent soon after. The new part was installed in a short amount of time and the install seems to have been completed with no problems: the new control panel seems to work correctly, nothing was damaged, and no cleanup was required.


excellent repairman




Review of A to Z Appliance Service


Very professional work was completed in a timely fashion




Review of A to Z Appliance Service


GOOD CALL




Review of A to Z Appliance Service


Very nice efficient,quick and courteous.




Review of A to Z Appliance Service

Would recommend


Excellent service!!!




Review of A to Z Appliance Service

Charles was prompt and efficient in completing a slightly tricky handle attachment to our microwave. He was also very personable and pleasant to work with.


QUICK,SERVICE-ON TIME-SERVICE MAN:EXCELLENT




Review of A to Z Appliance Service

YOU GOT IT...


Fantastic service!




Review of A to Z Appliance Service

Fantastic!


Always Great Service




Review of A to Z Appliance Service

Technician quickly repaired the drainage problem I was having with my washing machine.


Very professional, worked quietly, solved the problem at this time.




Review of A to Z Appliance Service

Mark cleaned up and was polite and concerned.


Professional & competent!




Review of A to Z Appliance Service

Terry did a great job!


Ok service




Review of A to Z Appliance Service

The service itself I had no complaints but had a problem with not being informed that the service charge is in addition to repair charges. Given this fact decided not to have repair. Too costly to begin with then add $96.30 to it (tax additional!) way too high. Please put all info upfront!!!


Wonderful service; skilled technician; problem solved!




Review of A to Z Appliance Service

From the moment Terry came into our home, I knew all was well. He was pleasant, knowledgeable, an advocate for the company, efficient and highly skilled. He was careful to make sure our floor was protected and that no mess was left behind. If I ever need service in the future, I will call your company and ask specifically for Terry. He is a great face for your company; if I weren’t retired, I would hire him away from you and put him in charge of customer relations. Thank you.


Great company to work with




Review of A to Z Appliance Service

I found this company to be very responsive with a quick turn around and really good at communication. Terry Sebastian was always on time, professional, courteous and efficient. Roxy was also great to deal with. Unfortunately my dishwasher failed again the day after Terry's last visit but Whirlpool is replacing the unit. Nonetheless my experience with A ro Z was a good one. Thanks!


Micheal@atoz1.com

Micheal@atoz1.com

GLOBAL HORIZ AXI WHIRLPOOL GHW9400PT0 Customer complaint loud noise during spin cycle. Reschedule out for Wednesday ; schdld next appmnt for 10/23 WED !

Near Kugler Mill Rd, Cincinnati, OH 45243
Micheal@atoz1.com

Micheal@atoz1.com

WASHER WHIRLPOOL WFW72HEDW0 Unit locked out before operation normal

Near West St, Cincinnati, OH 45227
Micheal@atoz1.com

Micheal@atoz1.com

N/A N/A JDS9860AAP Customer complaint not cooking properly. Tested unit and found failed sensor probe. Replaced probe and unit tested normal

Near Harvard Acres, Cincinnati, OH 45227
Micheal@atoz1.com

Micheal@atoz1.com

DRYER WHIRLPOOL WED5620HW0 Tested unit and found failed heater. Ordered WP3387747; ordrng 1 WP3387747 (element)

Near Miami Rd, Cincinnati, OH 45227
Terry  S.

Terry S.

OVEN WHIRLPOOL MMV5208WB Checked the microwave and found the unit has an F6 error code unit needs the main board replaced. The customer is going to price a replacement product.WPW10569241. Control.

Near Hill and Dale Dr, Cincinnati, OH 45213
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Replaced the compressor, need lock ring tech to connect the cap tube at the filter dryer.; schdld next appmnt for 10/24 THU !"

Near Ehrman Ave, Cincinnati, OH 45220
Charles S.

Charles S.

REFRIGERATOR GE GSC23LSRCSS Power good and no leaks. Freezer evap fan out of line. Smoking panel. Adjusted fan blade and all ckd ok. Removed all freezer items and removed back panel. Fixed fan blade and put unit panel back on and items and all ckd ok.

Near Ivy Trails Dr, Cincinnati, OH 45244
Charles S.

Charles S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Power good. No leaks. Unit freezer light is out. Harness wire is not in connector and not making contact. Calling wpl techline. Harness wire is not present in unit. It’s way back in insulation. 9379354270 cx number KatieTechline rep...EdDocumented all info and took pics advised by Ed. Also Ed stated no repairable, and sending to engineers to review and cx will be contacted within 48 hours by wpl about swap out of unit. File ref # 7726144196"

Near Prestwick Pl, Cincinnati, OH 45245
Charles S.

Charles S.

REFRIGERATOR JENN-AIR JFX2897DRM02 "W10837274 plateWpw10577864:door icedInstalled,parts listed and all ckd,ok. Operation is as designed . Power good and no leaks."

Near James Dr, Cincinnati, OH 45245
Terry  S.

Terry S.

FRIDGE KITCHEN AID KRFF707ESS01 Checked the refrigerator and found the fill tube frozen again checked for power at the moles plug had 121.8 vac. Per Whirlpool tech support unit needs the UI replaced.7726147594Kurt; ordrng 1 W11089931 (panel-ui)

Near Bluewing Terrace, Cincinnati, OH 45236
Micheal@atoz1.com

Micheal@atoz1.com

WASHER/DRYER WHIRLPOOL WED9290FW0 Could not find exact cause of tearing clothes. Ordered drum; ordrng 1 W10541657 (drum)

Near Walnut St, Cincinnati, OH 45202
Micheal@atoz1.com

Micheal@atoz1.com

20' FRENCH KITCHENAID KRFC300ESS00 Unit is freezing every thing. Ordered thermistor main control and diffuser. Customer unable to use refrigerator ; ordrng 1 W10316760 (thermistor) and 1 WPW10317076 (cntrl-elec) and 1 WPW10594329 (control)

Near Evanswood Pl, Cincinnati, OH 45220
Terry  S.

Terry S.

DISHWASHER WHIRLPOOL WDF520PADM7 "Checked the dishwasher and found unit operating properly, smell is the smell of a plastic tub dishwasher. Instructed the customer to use a Lemishine cleaner in the dishwasher."

Near Foxhunter Ln, Cincinnati, OH 45242
Charles S.

Charles S.

WASHER WHIRLPOOL WTW4816FW2 Cx complaint is unit not ringing clothes out. Diagnostics unit is good no error codes. Tachometer reading is good. No issues. Power good and no leaks. Advised cx that unit is spinning as usual and works ok. All ckd ok. Did adjust panel though. Clip wasn’t in all the way. All ckd ok.

Near Sonny Ln, Cincinnati, OH 45244
Charles S.

Charles S.

WASHER MAYTAG MVWC565FW1 Found capacitor harness off unit. Operation is good and power is good and no leaks. All ckd ok.

Near Mt Moriah Dr, Cincinnati, OH 45245
Charles S.

Charles S.

XXL FRENCH DOOR KITCHENAID KFIS29PBMS00 Power good and all ckd ok. No leaks. Operates as designed. Found rail on top freezer drawer not clipped in. Repaired and all ckd ok.

Near Durhams Crossing, Cincinnati, OH 45245
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 UI not responding properly UI and the main board need to be replaced; ordrng 1 W11239666 (cntrl-elec) and 1 W11293378 (cntrl-elec)

Near Deerway Dr, Cincinnati, OH 45236
Micheal@atoz1.com

Micheal@atoz1.com

OVEN WHIRLPOOL WFC310S0ES3 No voltage to bake or broil. Found bad control. Ordered control; ordrng 1 W11122536 (CONTROL )

Near Cincinnati, OH 45236
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR WHIRLPOOL KRFC300ESS03 Found failed evap motor and led.. W11024089 and W11251749.; ordrng 1 W11024089 (MOTOR ) and 2 W11251749 (LED)s

Near Broadway St, Cincinnati, OH 45202
Micheal@atoz1.com

Micheal@atoz1.com

MICROWAVE WHIRLPOOL WMH53521HZ Customer complaint no power. Found blown 20 amp fuse. Replaced door switch and 20 amp fuse.; used 1 W10138793 (FUSE) from stock

Near Redmont Ave, Cincinnati, OH 45236
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR WHIRLPOOL WRS322FDAM04 Inspected unit and found small ice cubes and only a trickle of water through the dispenser. Found old water supply line in basement clogged. Advised customer about replacing water supply line.

Near Langdon Farm Rd, Cincinnati, OH 45212
Micheal@atoz1.com

Micheal@atoz1.com

WASHER WHIRLPOOL WTW4816FW2 "Unit is roach infested, advised customer that bugs have to be eradicated professionally and a receipt required when they call back for repair.."

Near Highland Ave, Cincinnati, OH 45212
Terry  S.

Terry S.

ICEMAKER KITCHEN AID KUIC15PHZSO "Replaced the condenser fan motor unit checked okay.; pckd up 1 W10124096 (fan,motor)"

Near Given Rd, Cincinnati, OH 45243
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR MAYTAG MRT118FFFH04 Customer complaint ice buildup in freezer. Found fill tube for icemaker pushed back to far and not in icemaker cup. Repaired and tested normal.

Near Columbia Pkwy, Cincinnati, OH 45226
Micheal@atoz1.com

Micheal@atoz1.com

WASHER WHIRLPOOL MVWC565FW1 "Replaced failed suspension rods. Ran and tested unit, operation normal"

Near Denier Pl, Cincinnati, OH 45224
Micheal@atoz1.com

Micheal@atoz1.com

OVEN KITCHENAID KSGG700ESS0 Replaced fan due to F8E0 code. Replaced right front orfice and screws.test normal

Near Morrow Pl, Cincinnati, OH 45204
Charles S.

Charles S.

FREEZER KITCHENAID KBFS20EVMS13 Power to unit is good. Freezer door screw forms pulled right out of door. Door does need replaced. Insulation visible and door will not stay on. Took pics. Calling whirlpool. To advise issue and document findings.Whirlpool rep.....Kristen. Took all documentation and transferring me to safety team. Whirlpool safety team rep....Tishishia....took documentation Door 13109206SQ discontinued. Safety team asked for door part number stating they will cover complete cost of repair for unit. Explained part number is coming up as discontinued and rep stated.....that it is a part still able to be made since they are made to order. Cx and whirlpool have came to decision to replace unit. Whirlpool covering all cost .....said it can take up to 4 weeks. Cx asked if there can be a credit. Whirlpool rep stated she will call cx and notify AtoZ of what whirlpool and cx has came to as decision wise in fixing or replacing unit. .

Near Asbury Rd, Cincinnati, OH 45255
Charles S.

Charles S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Fixed seal on freezer door. Applied heat and was able to get gasket to close tiny opening. Unit and power all ckd ok.

Near Ginger Ln, Cincinnati, OH 45244
Charles S.

Charles S.

REFRIGERATOR KITCHENAID KFIS20XVMS2 Power to unit is good. Screen is bad in lv display board. Lv board 13053103SP does need replaced. Part is no longer available and is discontinued. Calling whirlpool techline....confirmed bad lv board. Transferred to partner team. Janet with whirlpool partner team. looking into part being discontinued. Also overlay need replaced as well. Both parts are no longer available. Whirlpool stated that cx would need to go to warranty comp and asked them what they would like to do. Parts are not available and there is no repair for this unit.

Near Meriweather Ave, Cincinnati, OH 45208
Charles S.

Charles S.

DRYER WHIRLPOOL WED858HEFW1 Cleaned lint from blower wheel and vibration stopped. Also adjusted door hinge on unit. Power good and heats great. All ckd ok.

Near Hardisty Ave, Cincinnati, OH 45208
Terry  S.

Terry S.

WASHER WHIRLPOOL WTW5000DW2 Check unit over found unit has sudsing air only error and system recalibrated unit unit checked OK

Near E Kemper Rd, Cincinnati, OH 45246
Terry  S.

Terry S.

RANGE WHIRLPOOL WEG745H0FS0 "Check unit over unit lit properly customer complaining of shooting on the bottom of pans, Per tech support burners and burner camp left Marines replaced; ordrng 1 W11161846 (cap-burner) and 1 WPW10256028 (burnr-head)"

Near Faith St, Cincinnati, OH 45237
Micheal@atoz1.com

Micheal@atoz1.com

OVEN WHIRLPOOL KEBK101SSS04 Main control failed cust not repairing unit

Near Oakhurst Ct, Cincinnati, OH 45241
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR WHIRLPOOL WRT318FZDW05 Compressor will run for 20 seconds then shut back off. Shorted compressor. Ordered compressor ; ordrng 1 WPW10507886 (COMPRESSOR )

Near Ehrman Ave, Cincinnati, OH 45220
Charles S.

Charles S.

RANGE WHIRLPOOL WGG555S0BS01 "Installed 74008821 spark module and igniters wpw10407676 (4)Power good,but igniters keep sparking. Wire harness looks good. Calling techline Scott.....Documented and advised. Per techline change W10204717 switch harness; rqstng P&A on 1 W10204717 (harns-wire)"

Near Ridgeway Ave, Cincinnati, OH 45229
Charles S.

Charles S.

REFRIGERATOR KITCHENAID KFIS29PBMS02 Spoke to techline rep Rich...Rich stated to remove seal on back wall. Directions didn’t state to remove seal. Now they are are saying to remove seal. Power is good and only leaking from ic making housing. Techline said unit is under pointer for control board kit and adaptor kit. And get perma gum kitW10878992 Control W10864518 kit adaptor W10688359 perma gum (2) kitNoted to not use viler sealer in kit and remove old from back wall. File # 7726123218; ordrng 2 W10688359 (sealer-gum)s and 1 W10864518 (adapter) and 1 W10878992 (cntrl-elec)

Near Corbin Park Ct, Cincinnati, OH 45226
Micheal@atoz1.com

Micheal@atoz1.com

COOKTOP KITCHEN AID KGCU467VSS Replaced cracked gas regulator. Used bubbles to test for leaks

Near Gamma Ct, Cincinnati, OH 45231
Micheal@atoz1.com

Micheal@atoz1.com

30' FDBM WHIRLPOOL WRF560SEYM05 Deiced evaporator and drain line. Installed drain kit W11190084 per service pointer W11397260A. Tested normal ; used 1 W11190084 (drain tube) from stock

Near St Clair Ave, Cincinnati, OH 45236
Charles S.

Charles S.

DISHWASHER KITCHENAID KDPE234GPS0 "Found wire harness issue under unit. Power good and fixed harness. No leaks and operation is as designed, all ckd ok."

Near Rollingknolls Dr, Cincinnati, OH 45237
Micheal@atoz1.com

Micheal@atoz1.com

N/A N/A ET18PKXAN00 Failed defrost system. Ordered timer and terminator..; ordrng 1 WP2183400 (TIMER ) and 1 WP4387503 (TSTAT)

Near Bobolink Dr, Cincinnati, OH 45224
Terry  S.

Terry S.

DRYER MAYTAG MEDX655DW1 "Checked the dryer found the breaker tripped, reset the breaker and tested the dryer unit checked okay."

Near Snider Rd, Cincinnati, OH 45249
Terry  S.

Terry S.

WASHER MAYTAG MVWC565FW1 "Replaced the electronic control, recalibrated the washer and ran a automatic test cycle. Checked for error codes none found. Checked unit operation and unit operating properly."

Near Sharondale Rd, Cincinnati, OH 45241
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRS321SDHW02 Checked unit over found neither the evaporator fan motor or condenser fan motor running found wiring diagram on ServiceMatters incorrect per Bruce at service matters unit needs needs harness and the main replaced ; ordrng 1 W11196400 (cntrl-elec) and 1 W11396386 (HARNESS)

Near Ellmarie Dr, Cincinnati, OH 45227
Micheal@atoz1.com

Micheal@atoz1.com

KITCHEN WHIRLPOOL KDTE234GPS0 Front panel damaged upon delivery. Ordered front panel; ordrng 1 W11165143 (PANEL)

Near Broadway St, Cincinnati, OH 45202
Micheal@atoz1.com

Micheal@atoz1.com

DISHWASHER KITCHENAID KDTM404ESS1 "Found wash arm off, reinstalled wash arm tested normal."

Near Miami Ave, Cincinnati, OH 45243
Charles S.

Charles S.

WASHER /// WM2496HWM 3041ER0001C baseInstalled part listed above. Power good and no leaks. Operation is as designed.

Near Wolfangel Rd, Cincinnati, OH 45244
Charles S.

Charles S.

BELLA KITCHENAID KRFC704FBS01 Cx was putting cup under paddle and getting water. And pushing paddle with finger. Explained cup goes against paddle and water won’t spray out of cup. Operation is fine and power is good.. All ckd ok.

Near E Legendary Run, Cincinnati, OH 45245
Micheal@atoz1.com

Micheal@atoz1.com

DRYER MAYTAG MEDB835DW4 "Found damaged drum, replaced damaged drum, test normal"

Near Edwards Rd, Cincinnati, OH 45209
Micheal@atoz1.com

Micheal@atoz1.com

WASHER WHIRLPOOL WETLV27HW1 Recalibrated control. Tested unit and found operation normal

Near Stewart Rd, Cincinnati, OH 45236
Micheal@atoz1.com

Micheal@atoz1.com

REFRIG WHIRLPOOL KRFC704FPS00 Per tech line advised to replace cover and main control. Tested normal. Customer will call if any issues arise

Near Stream View Ct, Cincinnati, OH 45255
Charles S.

Charles S.

OVEN WHIRLPOOL GMC305PDB08 Unit had error code F3E0. Opened oven sensor. 8302320 control Cx reset power from breaker to unit. Unit did hit 350. And error hasn’t reappeared. Cx going to run with unit and if fails again then purchase another. Unit is 15 years old. Parts is discontinued as well as other parts.

Near Winged Foot Way, Cincinnati, OH 45245
Terry  S.

Terry S.

VENTHOODS KITCHENAID KVUB606DSS2 Check unit over found hood motor bad enemies new motor assembly; ordrng 1 W11035826 (motor-fan)

Near Glenover Dr, Cincinnati, OH 45236
Micheal@atoz1.com

Micheal@atoz1.com

DRYER WHIRLPOOL WED5620HW1 Repaired console. Tested unit operation normal

Near E Central Pkwy, Cincinnati, OH 45202
Terry  S.

Terry S.

ICEMAKER KITCHEN AID KUIC15PHZSO Checked unit over found where half of filter housing 180° off reset filter housing unit checked OK

Near Given Rd, Cincinnati, OH 45243
Terry  S.

Terry S.

FRIDGE KITCHEN AID KRFF707ESS01 "Replaced the icemaker fill tube heater, unit checked okay."

Near Bluewing Terrace, Cincinnati, OH 45236
Charles S.

Charles S.

REFRIGERATOR WHIRLPOOL GS6NBEXRQ01 Ice maker bad. Replaced ice maker wpw10190965. Power good and no leaks and operation is as designed. All ckd ok; used 1 WPW10190965 (ICEMAKER) from stock

Near Lang Rd, Cincinnati, OH 45244
Micheal@atoz1.com

Micheal@atoz1.com

SXS 22' RAM WHIRLPOOL WRS321SDHV00 Customer complaint fresh food to warm. Found and replaced failed evaporator fan motor. Tested normal

Near Jackson St, Cincinnati, OH 45215
Micheal@atoz1.com

Micheal@atoz1.com

WASHER MAYTAG MVWB765FW2 Found unit grinding and oil leak. Had to do complete tub change including gearcase. Installed listed parts tested unit and found operation normal

Near Marilyn Ln, Cincinnati, OH 45231
Charles S.

Charles S.

72' BM JENN-AIR JFC2290RTB00 Fixed mullah and block in ceiling on fridge. Power good and no leaks all ckd ok. Operation is as designed.

Near Wooster Pike, Cincinnati, OH 45227
Charles S.

Charles S.

DRYER WHIRLPOOL WGD4950HW0 Unit dryer is good. Operation is as designed. Adjusted door hinge as well. And advisedmcx to clean venting running to outside from dryer. All ckd ok.

Near Tamarack Ave, Cincinnati, OH 45207
Charles S.

Charles S.

LAUNDRY WHIRLPOOL WTW7300DW0 W10810403 lockW10812422 controlW11102318 console. Installed all parts listed All ckd. Operation is as designed.

Near Durhams Crossing, Cincinnati, OH 45245
Micheal@atoz1.com

Micheal@atoz1.com

RANGE WHIRLPOOL MER8700DS1 Replaced failed bake element. Tested normal

Near Broadhurst Ave, Cincinnati, OH 45240
Charles S.

Charles S.

DRYER WHIRLPOOL WED7590FW1 Cleared lint from blower housing and also adjusted door. Operation is as designed and all ckd ok.

Near Castle Bay Dr, Cincinnati, OH 45245
Micheal@atoz1.com

Micheal@atoz1.com

GAS SLIDE-IN KITCHENAID KGSA906PSS00 Cust not repairing unit failed appliance center

Near Hosea Ave, Cincinnati, OH 45220
Charles S.

Charles S.

REFRIGERATOR WHIRLPOOL WRF989SDAB02 Lw19341282 doorLw10561924 door W10861004 gaskets (2)Parts installed and all ckd ok. Operation as designed and no leaks and power good.

Near White Oak Rd, Cincinnati, OH 45245
Terry  S.

Terry S.

GAS STOVE KITCHEN AID KGCU467VSS01 Replaced right rear center caps power mode call tech-support unit checked OK

Near Buxton Ln, Cincinnati, OH 45242
Micheal@atoz1.com

Micheal@atoz1.com

WASHER WHIRLPOOL MVWC565FW1 Customer complaint out of balance. Unit is bouncing badly. Ordered rods; ordrng 1 W11130362 (SUSPENSION RODS )

Near Denier Pl, Cincinnati, OH 45224
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR KITCHENAID KBSD608ESS01 Door display blinking and beeping randomly. Ordered freezer display board kit; ordrng 1 WPW10151236 (CONTROL )

Near Wooster Pike, Cincinnati, OH 45227
Micheal@atoz1.com

Micheal@atoz1.com

RANGE WHIRLPOOL WFE540H0ES2 Inspected unit and could not find and fault or smoke causing problem. Tested normal

Near Race St, Cincinnati, OH 45202
Micheal@atoz1.com

Micheal@atoz1.com

N/A N/A JDS9860AAP F3 error code. Ordered failed oven sensor.; ordrng 1 12001656 (SENSOR )

Near Harvard Acres, Cincinnati, OH 45227
Micheal@atoz1.com

Micheal@atoz1.com

REFRIG WHIRLPOOL KRFC704FPS00 Customer is calling manufacturer to talk about getting parts and labor concession. Unit needs evaporator cover W11167902 and control W11333076. Charged 96.30 by cc for today’s visit.

Near Stream View Ct, Cincinnati, OH 45255
Joel L.

Joel L.

ICEMAKER KITCHEN AID KUIC18PNXS0 ". Cus ran cleaner recently and ice production seamed to be normal. Recirculating pump is testing good. Replaced drain pump, no leaks. All operations are good now. Cus to observe"

Near Tanagerhills Dr, Cincinnati, OH 45249
Terry  S.

Terry S.

DISHWASHER KITCHENAID KDTM404ESS1 Replace sump assembly wash motor unit checked OK no leaks detected

Near Miami Ave, Cincinnati, OH 45243
Terry  S.

Terry S.

DISHWASHER WHIRLPOOL WDT970SAHZ0 Install rack adjuster kit for upper rack in the dishwasher clean ports on the spray arms instructed customer on operation unit checked OK

Near Appleknoll Ln, Cincinnati, OH 45236
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRT518SZFM RTM not here; schdld next appmnt for 10/15 TUE !

Near E Kemper Rd, Cincinnati, OH 45246
Charles S.

Charles S.

REFRIGERATOR JENN-AIR JFX2897DRM02 Cx concern is water dripping out of dispenser and onto floor on average every other day. Seals look good and all diagnostic checks are good. Calling techline.Techline David...... W10837274 plate WPW10577864 separatorParts advised to change per techline. Stated sometimes leaks can form at these parts for bad gaskets. ; ordrng 1 W10837274 (plate) and 1 WPW10577864 (door-ice)

Near James Dr, Cincinnati, OH 45245
Micheal@atoz1.com

Micheal@atoz1.com

OVEN WHIRLPOOL WFE540H0ES0 Found burned terminal block and cord. Replaced blocked and replaced cord provided by cust

Near Hatmaker St, Cincinnati, OH 45204
Micheal@atoz1.com

Micheal@atoz1.com

LAUNDRY WHIRLPOOL WFW5090JW0 Tested unit and found failed. Ordered main control. Need second technician ; ordrng 1 W11334605 (CONTROL)

Near Mardon Pl, Cincinnati, OH 45205
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found leak at bottom of freezer door at water dispenser line repaired line and tested for leak. Operation normal . Contacted Whirlpool with diagnosis and solution..

Near Cornell Pl, Cincinnati, OH 45220
Micheal@atoz1.com

Micheal@atoz1.com

LAUNDRY MAYTAG MVWX655DW1 Inspected unit and found leak at enter tub seal. Unit will not come apart. Unit needs complete tub change. Need 2 techs. Whirlpool did concession for parts only MMJEP00AP1; ordrng 1 W10512161 (TUB) and 1 W10752187 (SCREW) and 1 W10752719 (BASKET) and 1 W10902814 (PLATE) and 1 W11035751 (GEARCASE) and 1 WP8533928 (SCREW ) and 1 WPW10215093 (FILTER)

Near Laconia Ave, Cincinnati, OH 45237
Charles S.

Charles S.

KITCHEN WHIRLPOOL WDF520PADM7 Wpw10671905 dips installed. Power good and no leaks. Operation ckd ok. No error codes and works as designed.

Near Keller Ct, Cincinnati, OH 45245
Charles S.

Charles S.

REFRIGERATOR WHIRLPOOL n/a Unit no where to be found. Had SSR look and she couldn’t find it either. Cancel call

Near Mt Moriah Dr, Cincinnati, OH 45245
Charles S.

Charles S.

WASHER MAYTAG MVWB865GW0 W11165546 valve Installed part listed and all ckd ok. Operation is as designed. Unit had error code for faulty valve. All completed. ; used 1 W11165546 (VALVE) from stock

Near Mt Moriah Dr, Cincinnati, OH 45245
Micheal@atoz1.com

Micheal@atoz1.com

N/A N/A SZD26VE File number 7726077030 Whirlpool tech line deemed unrepairable do to unacessable refrigerant leak. Customer advised that he will be contacted about options.

Near Townsend Pl, Cincinnati, OH 45223
Micheal@atoz1.com

Micheal@atoz1.com

WASHER FRIGIDAIRE FEF5000QW0 Maintenance is going to purchase door boot and call back for install..

Near Sycamore St, Cincinnati, OH 45202
Micheal@atoz1.com

Micheal@atoz1.com

DOWN DRAFT JENNAIR SVD48600P Replaced failed bake element tested normal Performed temp test which was normal

Near Eileen Dr, Cincinnati, OH 45209
Charles S.

Charles S.

DISHWASHER WHIRLPOOL n/a Duplicate to 306031

Near Mt Moriah Dr, Cincinnati, OH 45245
Micheal@atoz1.com

Micheal@atoz1.com

MICROWAVE WHIRLPOOL WMH53521HZ Inspected unit and found failed door switch ordered door switch ; ordrng 2 W11187757 (HOLDER)s

Near Redmont Ave, Cincinnati, OH 45236
Charles S.

Charles S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cx was hearing ice maker turning and no water hook up to unit. Turned ice maker off and adjusted freezer seal. Power good and no leaks and all ckd ok.

Near Ginger Ln, Cincinnati, OH 45244
Micheal@atoz1.com

Micheal@atoz1.com

COOKTOP WHIRLPOOL KICU500XBL01 "Replaced cracked cooktop. Tested, operation normal"

Near Bond Pl, Cincinnati, OH 45206
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR KITCHENAID KBSD606ESS00 "Found failed main control, replaced control and unit started normally. All lights working, compressor at 1.2 amps."

Near Erie Ave, Cincinnati, OH 45208
Joel L.

Joel L.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Found electrical issue with drain pump, replaced and leak checked unit. Unit also has extra year warranty from Costco. All checks are good now. Cus to observe. ; used 1 w10876537 (DRAIN PUMP) from stock"

Near Dickens Dr, Cincinnati, OH 45241
Charles S.

Charles S.

OVEN WHIRLPOOL KEMC307KSS04 "Hinge broken on door. Also cox questioned light went out. Power good and heats fine just needs parts listed because door will just fall down. WP4375340 frameWP4451009 spring WP4452395 spring Scall LaborQuote Cx will pay remaining balance upon repair, remaining balance; ordrng 1 WP4375340 (covr-choke) and 1 WP4451009 (spring) and 1 WP4452395 (spring)"

Near Pine Isle Ct, Cincinnati, OH 45244
Micheal@atoz1.com

Micheal@atoz1.com

WASHER WHIRLPOOL GHW9400PT0 Failed pump assy. Blowing breaker. Ordered pump assy.; ordrng 1 280187 (PUMP ASSY)

Near Kugler Mill Rd, Cincinnati, OH 45243
Micheal@atoz1.com

Micheal@atoz1.com

WASHER WHIRLPOOL WETLV27HW1 This unit has an electrical problem. Unit needs to come out of the closet. It is a stack and I cannot pull it aloe; schdld next appmnt for 10/14 MON !

Near Stewart Rd, Cincinnati, OH 45236
Micheal@atoz1.com

Micheal@atoz1.com

RANGE WHIRLPOOL MER8700DS1 Inspected unit and found failed bake element. Part still in 120 month parts warranty. Ordered bake element. Collected 90.00 by check #725..; ordrng 1 W10779716 (ELEMENT )

Near Broadhurst Ave, Cincinnati, OH 45240
Charles S.

Charles S.

WASHER WHIRLPOOL WTW4816FW2 Cx sates unit will walk out from closet from vibration and not always drain and spin after out as it should. No error codes in diagnostics. Tachometer reading is good. Unit drains and spins good. Adjusted legs and tested unit. Suspension rod appear fine. All ckd ok. Unit operates as designed. Unit leveled. Unit is on second floor in condo. Not concrete. Explained to cx they may be some vibration but that is typical for type of floor it is on and advised and spoke with cx about how to load and operate unit. Reset control .cx complaint was wouldn’t spin out on soak cycle only. If called back out send control.

Near Montgomery Rd, Cincinnati, OH 45236
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL KRFC302ESS02 "Replaced the damper assembly, unit checked okay."

Near Beechview Cir, Cincinnati, OH 45213
Charles S.

Charles S.

WASHER WHIRLPOOL WFW9151YW00 Unit had F8E3 error code. Cx noticed water out front of unit just under door and kick plate. Cx stated may ha e added to much soap. Tested found no leaks and ckd ok. Advised cx on proper use of detergent and all ckd ok.

Near West St, Cincinnati, OH 45227
Charles S.

Charles S.

N/A N/A KUDC25CHSS1 Unit needs complete console. 9744120Console is discontinued and no longer available.Buttons will not respond to anything and just flash. Advised cx of this issue. Unit not repairable and parts not available. Discontinued.

Near Spencer Hill Dr, Cincinnati, OH 45226