Local Reviews
for Cincinnati, OH

A to Z Appliance Service Rated 4.8 out of 5 stars based on 308 customer reviews

Map of Cincinnati, OH

Pleasant and professional




Review of A to Z Appliance Service

The man who came to service our fridge was perfect. Very knowledgeable, quick and friendly!


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Cincinnati, OH

Honest,helpful repairman!




Review of A to Z Appliance Service

Charles made sure we knew about charges, cost of repair and was clear on what the problem was.


Response from A to Z Appliance Service:

Thank you for writing a review! Charles is a vital part of our team.


Map of Cincinnati, OH

Michael was a delight




Review of A to Z Appliance Service

I am normally cautious about having people in my home. Michael was both professional and instantly made me comfortable with his presence. I will use you all again, and request Michael. I haven’t seen the cost yet- so I will leave that one blank.


Response from A to Z Appliance Service:

Thank you for writing a review! Michael is a very important part of our team! We are glad to hear that your service experience met your expectations.


Map of Cincinnati, OH

Prompt and professional service.




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Cincinnati, OH

Perfect in every way




Review of A to Z Appliance Service

Excellent, on time, knowledgeable and fixed the problem


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Cincinnati, OH

Great service but high price




Review of A to Z Appliance Service


Map of Cincinnati, OH

Maytag repair




Review of A to Z Appliance Service

Timely, friendly, knowledgeable


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Cincinnati, OH

Everything was good.




Review of A to Z Appliance Service

Everything was good.


Response from A to Z Appliance Service:

Thank you for writing a review! If there was anything we could have done to improve your experience and bring you 5-star service, please feel free to reach out and let us know.


Map of Cincinnati, OH

P




Review of A to Z Appliance Service

Nice guy knew what he was doing.


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Cincinnati, OH

Excellent service. On time for appointment, plus a call to inform me he was 10 minutes from the house




Review of A to Z Appliance Service

Terry was very efficient and did a quality job from installing the required parts, to the condition of the laundry area. Very clean. I will ask for Terry the next time I need any appliance repaired. Terry has made me a customer of A to Z.


Response from A to Z Appliance Service:

Thank you for writing a review! Terry plays a vital role on our team and strives to do each job efficiently and thoroughly.


Mrs




Review of A to Z Appliance Service

Very impressed


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service




Review of A to Z Appliance Service

Nice guy and quick on time - good job


Response from A to Z Appliance Service:

Thank you for writing a review!


Great




Review of A to Z Appliance Service

Nice! Clean and efficient. No issues with dryer at present time.


Response from A to Z Appliance Service:

Thanks for writing review!


Mary




Review of A to Z Appliance Service

Mike explained the problem and returned days later to install the new igniter.


Response from A to Z Appliance Service:

Thank you for leaving a review for us!


On time and great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review


Dishwasher repair




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


No repair requested but still good service




Review of A to Z Appliance Service

Terry took the time to answer all of my questions, even though he was technically finished. I was very grateful!


Response from A to Z Appliance Service:

Thank you for writing a review! Terry is a very important member of our team who aims to serve the customer and do each job efficiently and thoroughly.


Beautiful Technician




Review of A to Z Appliance Service

He was the upmost in care and explanation. I hope that you have more people in your employment like him.


Response from A to Z Appliance Service:

Thank you for writing a review! Michael is a very important part of our team who strives for excellence.


Fast, polite and right on schedule




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Good Service




Review of A to Z Appliance Service

My dryer bottom was falling apart, he replaced it in a timely fashion.


Response from A to Z Appliance Service:

Thank you for writing a review! If there was anything we could have done to improve your experience, please feel free to reach out and let us know.


Customer




Review of A to Z Appliance Service

He did a very good job.


Response from A to Z Appliance Service:

Thank you for writing a review for us!


Timely and professional




Review of A to Z Appliance Service

He showed up when they said he would, explained everything and efficiently fixed things. He was kind to my dog and was an overall pleasant experience. There are still some issues with the fridge but I won't hesitate to call A to Z again.


Response from A to Z Appliance Service:

Thank you for writing a review! We are hopeful that your fridge will be fixed at the next appointment. Thank you for trusting us with your appliance.


Great resolution to frustrating problem




Review of A to Z Appliance Service

Michael was very friendly and knowledgeable. He accurately diagnosed the problem with my brand-new washer. And along with another technician, Chuck, quickly repaired the appliance when the part finally came in.


Response from A to Z Appliance Service:

Thank you for writing a review! If there is anything we could have done to better serve you and bring you a 5-star experience, please feel free to reach out and let us know


Repair kitchen Aid refrigerator




Review of A to Z Appliance Service

It still isn’t working. Freezes up. He was so nice and really tried. I think it’s hopeless. I’m desperate. Over a month without a refrigerator the warranty people keep sending different people. Yours was the best but it’s still freezing in top part. Diane


Response from A to Z Appliance Service:

Thank you for writing a review! We hope we can solve the issue at your next appointment.


Unhappy Maytag customer




Review of A to Z Appliance Service

I was not happy with the service. He did not fix my washer leak and proceeded to note that he thought I was overfilling my washer which couldn’t be farther from the truth. I have pictures and videos of the Esther coming out of my washer. I have now had to reschedule another service tech for Monday which is a HUGE inconvenience for me. I am not a happy customer at this point Would also note I just bought this product in June. Wishing I hadn’t purchased a Maytag.


Very helpful in "diagnosing" the problem.




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Great Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review for us!


Excellent




Review of A to Z Appliance Service

Easy to schedule and change appointment. Professional representative showed up and efficiently fixed the problem with my refrigerator door and even offered some life extending tips.


Response from A to Z Appliance Service:

Thanks for writing a review! We are glad to hear your experience with us met your expectations.


Excellent Service




Review of A to Z Appliance Service

Professional and timely. Did a thorough job and made sure it was working before he left.


Response from A to Z Appliance Service:

Thanks for writing a review! We are pleased to hear that your expectations were met and the job was completed efficiently


Mike was pleasant & knowledgable.




Review of A to Z Appliance Service


Great service. Appreciate the hard work.




Review of A to Z Appliance Service


Amy




Review of A to Z Appliance Service

Fast, efficient & easy!!


Response from A to Z Appliance Service:

Thank you for writing a review. We are glad to hear that your experience was positive.


service on kitchenmaid cooktop Great Service!!!




Review of A to Z Appliance Service

Thank you Micheal for the excellent service you provided, you where knowledgeable, professional, respectful, these qualities are hard to find in customer service today. I hope a to z understands that employees like you are a value to their company.


Response from A to Z Appliance Service:

Thank you for writing a review! Michael is a very important part of our team and always strives for excellence.


Professional and excellent service




Review of A to Z Appliance Service

Outstanding and knowledgeable Repair Gentleman. Friendly and caring job done right and timely. If ever a problem I would call this organization First!


Response from A to Z Appliance Service:

Thank you for writing a review. We are pleased to hear that your service met your expectations.


Great




Review of A to Z Appliance Service

Micheal appreciation all you done


Response from A to Z Appliance Service:

Thanks for writing a quick review for us


Excellent




Review of A to Z Appliance Service

Rep was on time and explained the issue well I forgot to ask how to remove scratches. Thank you


Review




Review of A to Z Appliance Service


Great Service, Very Professional




Review of A to Z Appliance Service

Very knowledgeable about appliance they were servicing. Joel was very professional, prompt, and polite. I would definitely call on A-Z for future service needs.


Response from A to Z Appliance Service:

Thank you for writing a review for us. We are glad to hear your service exceeded your expectations and the problem was resolved.


Excellent customer service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for leaving us a rating.


excellent




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for leaving a rating.


great service




Review of A to Z Appliance Service

Arrived on time and provided great service! Highly recommend!


Response from A to Z Appliance Service:

Thank you for writing a review for us.


Excellent Service!




Review of A to Z Appliance Service

Joel did an excellent job! He was on-time, Anticipated the problem and brought the needed part, and was quick and efficient. He also shared what he was doing and why. He was courteous and respectful. I highly recommend Joel!


Response from A to Z Appliance Service:

Thank you for writing a review. We are pleased to hear that your experience with our technician was positive and that the problem was resolved.


Great Warranty Work




Review of A to Z Appliance Service

The service person was excellent, on time and quick service.


Response from A to Z Appliance Service:

Thank you for writing a review. We are very glad to hear your experience was positive.


Great Service!




Review of A to Z Appliance Service

Very accommodating and professional! Also very knowledgeable


Very helpful and gets results!




Review of A to Z Appliance Service

Very professional and knowledgeable!


Response from A to Z Appliance Service:

Thank you for taking the time to write a review for us.


Professional Service!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for taking the time to rate your experience with us.


Great Service




Review of A to Z Appliance Service

they stand by their work,


Response from A to Z Appliance Service:

Thank you for taking the time to review us.


Difficult Service effort




Review of A to Z Appliance Service

We had an unusual need and it took 3 - 4 visits to get it resolved. I was impressed that A-Z stuck with the issue until it was resolved.


Response from A to Z Appliance Service:

Thank you for taking the time to write us a review. We are pleased to hear that the issue was resolved, and thank you for your feedback to us about the job.


Great Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks for reviewing A to Z.


Friendly Service




Review of A to Z Appliance Service

The technician was friendly and did an excellent job of explaining what went wrong with our appliance and whether or not it would be worth to fix or buy a new one.


Excellent




Review of A to Z Appliance Service

A very good individual , with a great attituded who knew his job very good . A good job well done .


Response from A to Z Appliance Service:

Thank you for taking time to write a review. We are always pleased to hear that our customers have had a positive experience.


Mrs Pace




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


Review




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


Hill




Review of A to Z Appliance Service

Great service...very prompt and patient with our dishwasher repair!


Response from A to Z Appliance Service:

Thank you for your review. We are pleased to hear that your experience was a positive one.


Polite, Professional, friendly




Review of A to Z Appliance Service

Really appreciated the prompt service and candid assessment


Response from A to Z Appliance Service:

Thank you for your review. We value each customer and aim to leave them with a positive experience.


Great service




Review of A to Z Appliance Service

Great service on time.


Response from A to Z Appliance Service:

Thanks.


Great service




Review of A to Z Appliance Service

Great experience.


Response from A to Z Appliance Service:

Thanks


Very Friendly Excellent Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


Joel




Review of A to Z Appliance Service

Great experience with dishwasher repair. Repairman was prompt, professional and even fixed an issue I hadn’t reported. Would gladly use them again.


Response from A to Z Appliance Service:

Thank you for your review. Here at A to Z, we are always encouraged to hear our technicians are doing their best for our valued customers


Great Service




Review of A to Z Appliance Service

Excellent, in time and repaired everything.


Response from A to Z Appliance Service:

Thanks for taking time to give positive feedback.


1358 Herlin Place




Review of A to Z Appliance Service

The fact that whirlpool does not allow for the mother board to be carried on a truck is an issue. The issue becomes how long it takes to repair the washer. Finally, if I would not have checked to see when the part had arrived my appointment was going to possibly be scheduled without my input as to availability.


Too soon to tell, especially after it was discovered that prior technician had left his repair unfinished




Review of A to Z Appliance Service


Refrigerator repair from Terry Sebastian




Review of A to Z Appliance Service

Terry was very professional. He was on time, worked quickly to make the repair and was very pleasant to work with.


K




Review of A to Z Appliance Service

Good service, arrived on time and explained the service.


John Westrup




Review of A to Z Appliance Service

Absolutely terrible company. Have worked on on refrigerator for 5 weeks and it is still not making ice. Did not perform a complete diagnostic on the first trip. Doing that would have eliminated 3 subsequent trips. Unfortunately have a service agreement and stuck with them.


Very expedient!




Review of A to Z Appliance Service

Fulfilled his purpose in a short time. He knew what the problem was and how to solve it. It was explained that warranty work must be called into the company!


Marlena




Review of A to Z Appliance Service

Excellent, professional


Great Friendly Service




Review of A to Z Appliance Service

A very pleasant experience overall. Very accommodating with friendly and sincere phone conversations when making appointments. Terry is wonderful. He had to come out a few times but always kind and patient and issue now resolved with my oven.


Washer Repair




Review of A to Z Appliance Service

Fast Friendly and Efficient Service


Awesome




Review of A to Z Appliance Service

Quick, experienced and awesome service!


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate it.


Mark is great




Review of A to Z Appliance Service

On time explains everything Great service


Response from A to Z Appliance Service:

Thank you very much for the review.


Great Service!




Review of A to Z Appliance Service

This Guy Know his Stuff! Thanks gain!


Response from A to Z Appliance Service:

Thank you very much for the review. We like having Arthur on our team.


Arthur is great!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you very much for the review. Arthur and us appreciate you taking the time to review his work. Thanks again


Good service, a little pricey especially the labor costs.




Review of A to Z Appliance Service

Repair man seemed to know his stuff. Good to work with.


Response from A to Z Appliance Service:

Thank you very much for the review.


Whirlpool repair




Review of A to Z Appliance Service

Great service! I appreciate the expertise of the serviceman


Response from A to Z Appliance Service:

Thank you very much for the review.


Very accommodating service!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you very much for the review.


Great service. Informative and courteous




Review of A to Z Appliance Service

Explained problem and answered a few other questions.


Response from A to Z Appliance Service:

Thank you very much for the review.


Excellent service




Review of A to Z Appliance Service

Service was prompt and completed to our satisfaction in a professional manner.


Service Review




Review of A to Z Appliance Service

Service was very good, Joel got the dryer fixed quickly. It was expensive adding the service call and the labor was a pretty heavy fee.


Response from A to Z Appliance Service:

Thank you very much for this review. We appreciate it.


Micheal@atoz1.com

Micheal@atoz1.com

DRYER MAYTAG MEDC215EW1 "Disassembled unit tightened everything I could, noise disappeared. Tested normal"

Near Baum St, Cincinnati, OH 45202
Micheal@atoz1.com

Micheal@atoz1.com

DRYER WHIRLPOOL WED75HEFW1 "Customer complaint not heating. Disassembled unit tested all thermostats, tested heater, ran diagnostics no error codes found. Heater works during diagnostics but not during dry cycle. Ordered main control. Intermittently working; ordrng 1 W10875486 (cntrl-elec)"

Near E Clifton Ave, Cincinnati, OH 45202
Terry  S.

Terry S.

BUILT-IN TALL TU KITCHEN AID KBFC42FTS04 "Checked the refrigerator and found the defrost drain clogged, cleared the ice from the drain and unit operating properly."

Near Toddtee Ln, Cincinnati, OH 45242
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR WHIRLPOOL WRT318FMDM05 Shorted compressor crimp style unit. Aluminum heat exchanger ; ordrng 1 W11209866 (compressor)

Near Stewart Rd, Cincinnati, OH 45236
Charles S.

Charles S.

WASHER WHIRLPOOL WFW8500SR01 Wp8574920 controlWpw10099592 panelWpw10163007 controlWpw10525357 controlWpw10730972 pumpInstalled parts list. Power good and all ckd ok. Operation is as designed. Had to remove unit from platform and pull out. All ckd ok. ****see sticky notes ****

Near Delta Ave, Cincinnati, OH 45208
Charles S.

Charles S.

WASHER MAYTAG MVWB855DC2 "W11112664 control W11112662 ui Cx unit complaint is flashing buttons. Getting error codes for mins communication. Reset unit control. And tested in cycles. Unit keeps getting error codes after clearing them, after point test with meter unit needs control. And ui for repair. Called wpl. Wpl rep... JoannaGave all info to rep with wpl and rep stated they will authorize coverage for parts only. Authorization # MN9XU00NP1; ordrng 1 W11112662 (console) and 1 W11112664 (cntrl-elec)"

Near Hilltop Ln, Cincinnati, OH 45243
Mark B.

Mark B.

OVEN WHIRLPOOL KFGD500ESS04 "Customer wanted unit checked over to ensure proper installation of propane conversion kit. Tested unit, all burners have correct spuds, all bake functions are correct, all functions are normal, all checks ok."

Near Stone Mill Rd, Cincinnati, OH 45251
Micheal@atoz1.com

Micheal@atoz1.com

WASHER WHIRLPOOL WTW8500BW0 "Started disassembling unit and rotor is frozen on, ordered rotor and stater. WP8534042 is discontinued need p&a. Unit has a center tub seal failure which cased a leak in center tub. Attempted to remove rotor and found it completely seized to the center shaft. Need to order complete drive assembly due to rotor problem. ; ordrng 1 280142 (tube) and 1 280146 (rotor), rqstng P&A on 4 WP8534042s, ordrng 2 WP8557836 (plate)s and 1 WPW10137698 (shield) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator)"

Near Markbreit Ave, Cincinnati, OH 45209
Charles S.

Charles S.

DISHWASHER WHIRLPOOL WDT730PAHZ0 W11305308 control W11368911 uiInstalled controls. All ckd and operation is as designed.

Near Crittenden Dr, Cincinnati, OH 45244
Charles S.

Charles S.

REFRIGERATOR KITCHEN AID KSRB25FKSS01 W10757851 control W10408179 valve Power good and emitter boards bad and solenoid on valve bad gave cx quote. Cx just paid scall and decided to not repair.

Near Smokey Woods Ln, Cincinnati, OH 45230
Charles S.

Charles S.

RANGE WHIRLPOOL WFC150M0EW3 Call suppose to be cancelled per cx

Near Ohio Pike, Cincinnati, OH 45245
Charles S.

Charles S.

OVEN KITCHENAID KSIB900ESS2 "W11034444 controlW11100619 controlW11128223 controlPower to unit good. To controls good, just nothing coming from controls. Needs parts listed for repIr. ; ordrng 1 W11034444 (panl-cntrl) and 1 W11100619 (cntrl-elec) and 1 W11128223 (display)"

Near Bishopsbridge Dr, Cincinnati, OH 45255
Charles S.

Charles S.

REFRIGERATOR MAYTAG MSD2655HEB To filter housing broke but filter remains. Filter did go in correctly and water comes out fine. Cx doesn’t want to repair. and all ckd ok.

Near Logan Landing, Cincinnati, OH 45245
Charles S.

Charles S.

WASHER WHIRLPOOL WFW560CHW0 "W11318755 drawerInstalled part listed and all,ckd ok. No leaks and power good. Operation is as designed."

Near Stewart Rd, Cincinnati, OH 45236
Micheal@atoz1.com

Micheal@atoz1.com

WASHER WHIRLPOOL NTW4516FW3 Customer complaint leaking and no agitation. Found drain pump hose leaking. Pump is also leaking. Ordered pump and hose.; ordrng 1 W10899966 (tub to pump hose) and 1 W10919003 (pump-water)

Near Township St, Cincinnati, OH 45225
Micheal@atoz1.com

Micheal@atoz1.com

DISHWASHER KITCHENAID KUDC10IXWH8 Ordered door seal W10300924V. by check..verified mod and serial number ; ordrng 1 W10300924V (door seal)

Near Edgecliff Pl, Cincinnati, OH 45206
Micheal@atoz1.com

Micheal@atoz1.com

RANGE - GAS WHIRLPOOL WFG505M0BS2 Found failed igniter and manifold assy. Ordered manifold and igniter.; ordrng 1 W10538763 (pipe-mnfld) and 1 W11176454 (igntr-oven)

Near Kellerman Ave, Cincinnati, OH 45237
Terry  S.

Terry S.

REFRIGERATOR KITCHENAID KSRB25FRBX00 Found unit needs duel valves replaced; ordrng 1 W10408179 (water vavle asm)

Near Tall Trees Dr, Cincinnati, OH 45245
Micheal@atoz1.com

Micheal@atoz1.com

DOWN DRAFT JENNAIR SVD48600P Replaced failed right front burner due to leak. Tested normal

Near Eileen Dr, Cincinnati, OH 45209
Micheal@atoz1.com

Micheal@atoz1.com

WASHER AMANA NTW4516FW3 "Found failed main control board, replaced control, calibrated and tested. Operation normal. Verified mod and serial."

Near Hyde Park Ave, Cincinnati, OH 45208
Micheal@atoz1.com

Micheal@atoz1.com

DRYER WHIRLPOOL WED9290FW0 Customer could not do today.; schdld next appmnt for 11/25 MON !

Near Walnut St, Cincinnati, OH 45202
Charles S.

Charles S.

REFRIGERATOR JENNAIR JFC2089HEP Ice maker bad. Needs replaced. Power good no leaks. Wpw10190965 ice maker Installed ice. Maker and all ckd ok. Operation is as designed no leaks and runs good. All ckd ok.; used 1 WPW10190965 (ICEMAKER) from stock

Near Saddleback Dr, Cincinnati, OH 45244
Charles S.

Charles S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Unit has broken shelves. Order ring broken shelves for repair. Power good and all other operation is as designed. WPW10709163 shelves; ordrng 1 WPW10709163 (shelf-glas)

Near Mt Moriah Dr, Cincinnati, OH 45245
Micheal@atoz1.com

Micheal@atoz1.com

24' HORIZ AXIS A WHIRLPOOL WFC7500VW2 File number 7726417565. Resolved F25 code with the help of tech line. Tested unit and found operation normal

Near Republic St, Cincinnati, OH 45202
Charles S.

Charles S.

RANGE WHIRLPOOL WFE505W0HS1 W11314391 control Wpw10245259 term block Installed parts listed and all ckd ok. Power good and operation is as d3signed.

Near Barg Salt Run Rd, Cincinnati, OH 45244
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR WHIRLPOOL WRT311FZDB01 Customer complaint loud noise. Found water valve loose and vibrating repaired and tested unit operation normal.

Near Chicago Ave, Cincinnati, OH 45215
Micheal@atoz1.com

Micheal@atoz1.com

MICROWAVE IKEA IBMS1455WW0 "Customer complaint no operation, replaced failed switch assembly. Tested unit operation normal"

Near Madison Rd, Cincinnati, OH 45208
Micheal@atoz1.com

Micheal@atoz1.com

WASH ER WHIRLPOOL MHW5500FW1 "Found damaged bearing replaced tub assembly, rotor and bolt, tested unit operation normal"

Near Laurel Oak Ln, Cincinnati, OH 45237
Terry  S.

Terry S.

KITCHEN WHIRLPOOL WDF520PADB7 "Checked the dishwasher and found the unit was stopped in mid cycle, the start light was flashing and water still in the bottom of the tub. Instructed the customer to run the hot water to the kitchen faucet til hot then start the dishwasher. Told the customer that the dishwasher can run long cycled to leave the door closed til the light are all out."

Near Fernwell Dr, Cincinnati, OH 45231
Micheal@atoz1.com

Micheal@atoz1.com

DRYER ROPER RED4516FW0 Verified mod and serial. Tested unit found improper voltage at outlet only 90 vac. Owner aware.

Near Ebersole Ave, Cincinnati, OH 45227
Terry  S.

Terry S.

WASHER WHIRLPOOL WTW4816FW2 Checking in on homework for error codes none found recalibrated the washer showed customer and owners manual where in soak cycle unit will not spin

Near Montgomery Rd, Cincinnati, OH 45236
Micheal@atoz1.com

Micheal@atoz1.com

LAUNDRY WHIRLPOOL MHW3505FW1 Unit has failed control panel W11218377. Possible failed main control also. Customer is calling manufacturer to possibly get a P&L.

Near Erie Ave, Cincinnati, OH 45208
Micheal@atoz1.com

Micheal@atoz1.com

FREEZER WHIRLPOOL KRFC302EPA02 Customer complaint mullion will not close. Found failed mullion. Ordered mullion. Unit is verified under warranty ; ordrng 1 W11024160 (trim-brkr) and 1 W11177241 (rail-mulln)

Near Miami Bluff Dr, Cincinnati, OH 45227
Micheal@atoz1.com

Micheal@atoz1.com

WASHER WHIRLPOOL WTW5000DW1 "Verified mod and ser. Customer complaint loud noise. Tested unit in diagnostics no error codes found, tested unit manually in agitate and spin, no unusual noise. Inspected base of unit and did tighten up main pulley bolt. Ran unit with load. Operation normal"

Near Aracoma Forest Dr, Cincinnati, OH 45237
Micheal@atoz1.com

Micheal@atoz1.com

RESIDENTIAL REFR KITCHEN AID KSRS25QXAL00 "Replaced failed fresh food light switch, operation normal"

Near Langdon Farm Rd, Cincinnati, OH 45212
Micheal@atoz1.com

Micheal@atoz1.com

DRYER WHIRLPOOL WED8000DW4 "Replaced failed UI with console. Tested unit, operation normal."

Near Woodbridge Pl, Cincinnati, OH 45226
Micheal@atoz1.com

Micheal@atoz1.com

"M/W OTR, PURCHA" WHIRLPOOL WMH31017FS0 "Customer complaint door error. Installed door switch repair kit, tested unit and found operation normal."

Near Jonathan Ave, Cincinnati, OH 45207
Micheal@atoz1.com

Micheal@atoz1.com

WASHER AMANA NTW4516FW3 Customer complaint unit stopped. Would not go into diagnostic. Seems to have a failed water level switch on the board. Ordered board.; ordrng 1 W11170317 (cntrl-elec)

Near Wayland Ave, Cincinnati, OH 45212
Charles S.

Charles S.

"M/W OTR, PURCHA" WHIRLPOOL WMH31017FS0 Switch in unit bad. Power good and no light. Cx rather purchase new.

Near Blossom Ln, Cincinnati, OH 45244
Charles S.

Charles S.

REFRIGERATOR KITCHENAID KBSN602EPA01 W10798551 binWP542638 greaseHinge sweeping and bin gasket not staying in place and wrapped. Ordering parts for repair. Unit power is good and operates as designed. No leaks. ; ordrng 1 W10798551 (bin) and 1 WP542638 (grease)

Near Cliff Laine Dr, Cincinnati, OH 45208
Charles S.

Charles S.

REFRIGERATOR WHIRLPOOL WRS321SDHW02 Called tech line. All cks went through as should in diagnostics. Power good and operation good just not making ice. Spoke with Leon from tech line and checks at harness are good. W11214887 uiW11196400 controlCould be faulty control but advised to change ui. Ordering part for repair. ; ordrng 1 W11196400 (cntrl-elec) and 1 W11214887 (cntrl-elec)

Near Ellmarie Dr, Cincinnati, OH 45227
Micheal@atoz1.com

Micheal@atoz1.com

WASHER MAYTAG MVWP575GW0 "Installed new control, agitation is faster but possibly not as strong as it should. File number 7726299261. Possible failed gearcase ; ordrng 1 W11131260 (gearcase)"

Near Sheffield Rd, Cincinnati, OH 45240
Charles S.

Charles S.

WASHER WHIRLPOOL WETLV27HW1 W10919003 pumpW10919003 controlPump continues to run and won’t stop. Ordering part for repIr. No leaks and power good. ; ordrng 1 W10919003 (pump-water) and 1 W11367652 (CONTROL)

Near Stewart Rd, Cincinnati, OH 45236
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Checked the refrigerator and found the freezer light switch operating intermittently.; ordrng 1 W10847849 (switch) and 1 W11205083 (module)

Near Hazelcrest Ln, Cincinnati, OH 45231
Charles S.

Charles S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 W11305297 controlW10861000 dispenserUnit dispenser door won’t open as should. Manually will but not in operation. Ordering parts for repair. ; ordrng 1 W10861000 (detergent dispenser) and 1 W11305297 (cntrl-elec)

Near Markley Rd, Cincinnati, OH 45230
Charles S.

Charles S.

WASHER WHIRLPOOL WTW5000DW2 Unit is under warranty. Different unit than before. Took pics. Cx complaint was unit didn’t cycle correctly and wouldn’t spin out. No error codes present and no leaks. Power is good and ran all diagnostics checks. Everything checked ok. Operation is as designed. Change coins were removed from wash plate and all harnesses and hoses correct. This is different unit than what was on original ticket. Whirlpool confirmed unit and warranty. All good. Took pics.

Near Peabody Ave, Cincinnati, OH 45227
Terry  S.

Terry S.

KITCHEN WHIRLPOOL KECC507RSS02 Continued over found open switches for left front and left rear burners; ordrng 1 WP9763763 (switch-inf) and 1 WP9763765 (switch-inf)

Near Ironwood Ct, Cincinnati, OH 45249
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced parts shown to quiet vibration noise from the freezer evaporator fan motor unit operating properly and quiet

Near Pepperell Ln, Cincinnati, OH 45236
Micheal@atoz1.com

Micheal@atoz1.com

FREEZER WHIRLPOOL WRX988SIBM01 Could not work on due to infestation...

Near Shawnee Run Rd, Cincinnati, OH 45243
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR WHIRLPOOL KSSO36QTX00 Found failed ice dispenser flapper system. Replaced failed motor and flapper assembly kit. Tested unit and found operation normal

Near N Clippinger Dr, Cincinnati, OH 45243
Terry  S.

Terry S.

REFRIGERATOR KITCHEN AID KRFF707ESS01 "Replaced the light module in the freezer, the found a light module out in the fresh food section.; ordrng 1 W11205083 (module)"

Near Humphrey Rd, Cincinnati, OH 45242
Micheal@atoz1.com

Micheal@atoz1.com

MICROWAVE WHIRLPOOL WMH32519HV-4 Customer complaint loud noise. Suspect cooling fan failure. Does this intermittently. W11252443. ; ordrng 1 W11252443 (motor-fan)

Near Styrax Ln, Cincinnati, OH 45236
Terry  S.

Terry S.

WASHER MAYTAG MVWB835DW2 Customer canceled at the door thanks they have an extended warranty

Near Beech Ave, Cincinnati, OH 45236
Micheal@atoz1.com

Micheal@atoz1.com

DRYER MAYTAG MEDC215EW1 Repaired loose vent housing. Tested unit and found operation normal

Near Baum St, Cincinnati, OH 45202
Micheal@atoz1.com

Micheal@atoz1.com

WASHER WHIRLPOOL MVWB880BW0 "Customer complaint out of balance. Found splash ring broken and jammed under rear panel. Replaced ring and tested unit, operation normal"

Near Sorrento Dr, Cincinnati, OH 45236
Charles S.

Charles S.

REFRIGERATOR KITCHENAID KUIC15POZP1 W10897719 valveW10908287 pump Installed parts listed. Unit ckd ok and operation is as designed. Unit filled and water filled reservoir fine. Started circulating water and waterfall. And frost formation started. All ckd ok.

Near Tupelo Ln, Cincinnati, OH 45243
Charles S.

Charles S.

DISHWASHER AMANA ADB1400AGB1 W11175771 valveWp8531323 gasketWpw10195536 portWpw10508676 tube Installed all parts listed and all ckd ok. Power good and no leaks. Operation is as designed.

Near Old Savannah Dr, Cincinnati, OH 45245
Charles S.

Charles S.

FREEZER WHIRLPOOL WRS325SDHW Fixed ice maker and door switch. Switch was sticking shut. Unit operates as designed and all ckd ok. No leaks and power is good.

Near Eastland Terrace, Cincinnati, OH 45230
Micheal@atoz1.com

Micheal@atoz1.com

RANGE WHIRLPOOL WEGA25H0HN0 "Customer complaint no convection fan. Tested unit and found old F6E0 code that dated back to 2018, cleared code and not relevant. Repaired plug at convection motor and tested unit operation normal"

Near 32nd Ave, Cincinnati, OH 45209
Micheal@atoz1.com

Micheal@atoz1.com

DISHWASHER MAYTAG MDB8989SHB0 Customer complaint UI not accepting commands. Tested and found failed UI. Replaced user control and tested unit operation normal.

Near Bluegrass Ln, Cincinnati, OH 45237
Terry  S.

Terry S.

FRENCH DOOR XTER KITCHENAID KBFS20EVMS00 "Checked the refrigerator and found the compressor running but not pumping efficiently, unit needs the compressor replaced.W10160407. Compressor. AF1200. Valve."

Near Squirehill Ct, Cincinnati, OH 45241
Terry  S.

Terry S.

LAUNDRY MAYTAG MEDB850YW0 "Checked the dryer and found error codes for a shorted thermistor, replaced the part and checked unit operation, found the unit operating properly."

Near Tupelo Ln, Cincinnati, OH 45243
Micheal@atoz1.com

Micheal@atoz1.com

REFRIG WHIRLPOOL KSC24C8EYP02 "Customer complaint still no ice. Went through all diagnostics with Whirlpool tech line, shows optic are working, icemaker is working correctly, fill line heater is working but newly installed valve is not. Ordered valve WPW10341320. ; ordrng 1 WPW10341320 (valve-inlt)"

Near Hardisty Ave, Cincinnati, OH 45208
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRF989SDAM00 Check unit over found unit leaking from filter housing sitting where the reservoir connects to the filter housing; ordrng 1 W11168758 (reservoir) and 1 W11194438 (housing)

Near Hosbrook Rd, Cincinnati, OH 45243
Micheal@atoz1.com

Micheal@atoz1.com

BTM FRENCH DOOR- WHIRLPOOL AFI2538AEW Fill tube cracked and fresh food temps low. Ordered repair kit for freezing problem and fill tube.; ordrng 1 W10295078 (cover) and 1 W11232485 (FILL TUBE)

Near Beechnut Dr, Cincinnati, OH 45230
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR WHIRLPOOL KRFF300ESS01 "Replaced both fresh food door due to finish problem. Leveled unit, operation normal"

Near W Eastwood Cir, Cincinnati, OH 45227
Charles S.

Charles S.

OVEN WHIRLPOOL KODE500ESS03 F6E6F6E3W11179310 control warranty coveredW10801665 control warranty coveredW11086141 console warranty coveredW10859573 sensor (Built in double oven)Cleared error codes and unit keeps getting error codes. Power to unit is good and listed parts are needed. Giving cx quote for repair ; ordrng 1 W10801665 (cntrl-elec) and 2 W10859573 (sensor)s and 1 W11086141 (console) and 1 W11179310 (cntrl-elec)

Near Cunningham Rd, Cincinnati, OH 45243
Micheal@atoz1.com

Micheal@atoz1.com

N/A N/A GI6FDRXQ00 Customer complaint leaking water. Found cracked fill tube assembly. Ordered fill tube assembly and cover. Whirlpool trio; ordrng 1 W10191141 (cover-tube) and 1 W11232485 (FILL TUBE)

Near Ridgeacres Dr, Cincinnati, OH 45237
Charles S.

Charles S.

XXL FRENCH DOOR KITCHEN AID KFIS29PBMS00 Complaint is unit is not cooling or freezing. Fridge temps are in low 70s as well as freezer temps the same in 70s. Systems match service matters service pointer W10666205CUnit not cooling and compressor hot to touch and loud. Readings correct. Called whirlpool and confirmed service pointer to current issue S71233 parts and laborW10917531 evaporator W10276644 compressorSee sticky notes; ordrng 1 W10276644 (compressor) and 1 W10917531 (evaporator)

Near Montchateau Dr, Cincinnati, OH 45244
Micheal@atoz1.com

Micheal@atoz1.com

WASHER WHIRLPOOL WVMB765FW3 Found item stuck partially under agitator. Removed agitator and item under it. Tested unit and found operation normal

Near Edwards Rd, Cincinnati, OH 45208
Charles S.

Charles S.

WASHER WHIRLPOOL WFW560CHW0 W11318755 drawer unit needs parts listed. Power good at unit and leaking from detergent drawer. Ordering parts for repair. ; ordrng 1 W11318755 (drawer)

Near Stewart Rd, Cincinnati, OH 45236
Micheal@atoz1.com

Micheal@atoz1.com

72' BM KITCHENAID KRFC302ESS00 Unit is operating normally

Near Bond Pl, Cincinnati, OH 45206
Micheal@atoz1.com

Micheal@atoz1.com

DOWN DRAFT JENNAIR SVD48600P Customer complaint has leak. Turned gas back on and tested burners. Oven is electric and no issues with it. File number 7726348005. Tested burners and did not find any leaks. Contacted Whirlpool tech line and discussed problem. This unit has sealed burners and possibly have carbon build up in them. Igniter holes and burner holes are clear but could have build up inside them. Do not suspect burner valve sticking or releasing gas intermittently. Ordered right front burner assembly. WP7505P283-60.; ordrng 1 WP7505P283-60 (burnr-top)

Near Eileen Dr, Cincinnati, OH 45209
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL KSC24C8EYY02 "Replaced the compressor and filter dryer, checked unit for leaks no found. Recharged the refrigerator and checked unit operation, unit operating properly.; used 1 AF1200 (1/4 VALVE) from stock"

Near Cummings Farm Ln, Cincinnati, OH 45242
Terry  S.

Terry S.

REFRIGERATOR KITCHENAID KRSC503ESS00 Checked the refrigerator and found the drawer broken where the front is in place; ordrng 1 WPW10542020 (trim-pan) and 1 WPW10542037 (pan-snack)

Near Huntersknoll Ct, Cincinnati, OH 45242
Micheal@atoz1.com

Micheal@atoz1.com

DRYER WHIRLPOOL WED9290FW0 File number job aid number w10764068A. 7726355975. Whirlpool stated there isa service pointer on this noise but it’s not on service matters. They are advising to change compressor cooling fan W11042227. ; ordrng 1 W11042227 (fan)

Near Walnut St, Cincinnati, OH 45202
Micheal@atoz1.com

Micheal@atoz1.com

DRYER WHIRLPOOL WED9290FW0 811. Found failed thermistor. Ordered thermistor 8577274; ordrng 1 WP8577274 (thermistor)

Near Walnut St, Cincinnati, OH 45202
Joel L.

Joel L.

RANGE KITCHENAID KSGG700EBS1 Repositioned racks and tested oven and broil setting for proper cycling of element. Temperature is testing correct no error codes on unit used to tie to secure harness at back. All other checks are good customer to observe; used 1 WP8567668 (WIRE TIE) from stock

Near Thumbelina Ln, Cincinnati, OH 45242
Micheal@atoz1.com

Micheal@atoz1.com

LAUNDRY MAYTAG MEDB955FW1 Customer complaint vent fit problem. Advised customer that vent installation has to be done to avoid closer of vent pipe. Customer will call vent cleaning company to discuss hard vent installation.

Near Cincinnati, OH 45242
Micheal@atoz1.com

Micheal@atoz1.com

WASH ER WHIRLPOOL MHW5500FW1 Customer removing unit from closet and unstacking. Found failed rotor and mounting bolt also. ; ordrng 1 W11253212 (screw) and 1 WPW10544980 (rotor)

Near Laurel Oak Ln, Cincinnati, OH 45237
Terry  S.

Terry S.

DRYER MAYTAG MEDB835DW4 Checked unit over found noise from lower compartment remove ladies undergarments from the blower wheel noise is gone and checked operation operating properly

Near Old Hickory Dr, Cincinnati, OH 45243
Micheal@atoz1.com

Micheal@atoz1.com

RANGE JENN-AIR JDS9860AAP Customer is replacing unit

Near Ridgeland Pl, Cincinnati, OH 45212
Charles S.

Charles S.

REFRIGERATOR WHIRLPOOL WRS321SDHZ02 W11196400 control W11214887 controlW11317276 diffuserInstalled all parts listed and chk ok. Operation is as designed and power good and no leaks.

Near Paxton Ave, Cincinnati, OH 45209
Terry  S.

Terry S.

REFRIGERATOR KITCHEN AID KRFF707ESS01 Found freezer light open unit needs like model for freezer section; ordrng 1 W11205083 (module)

Near Humphrey Rd, Cincinnati, OH 45242
Charles S.

Charles S.

REFRIGERATOR WHIRLPOOL WRS321SDHW02 "Called,tech line. Spoke with KathyUnit ran fine in diagnostics mode and all ckd ok. No error codes. Found ice maker harness not seated correctly. Adjusted ice maker harness and unit started to harvest and drew water. Also found settings for fridge and freezer both on lowest setting. Set to recommended settings and ck ok. Power good and no leaks."

Near Ellmarie Dr, Cincinnati, OH 45227
Charles S.

Charles S.

REFRIGERATOR MAYTAG MFI2570FEZ07 212643 sealerW11043013 valveW11395888 bypassWp2300868 fitting Installed all parts listed. Operation is as designed. Power to unit is good and no leaks. All ckd ok.

Near Sutton Rd, Cincinnati, OH 45230
Charles S.

Charles S.

RANGE WHIRLPOOL WFE505W0HS1 W11314391 control WPW10245259 terminalUnit power from wall is good. Terminal block and control needs replaced. Ordering parts for repair. ; ordrng 1 W11314391 (cntrl-elec) and 1 WPW10245259 (block-term)

Near Barg Salt Run Rd, Cincinnati, OH 45244
Terry  S.

Terry S.

RANGE WHIRLPOOL WFE550S0HZ1 check the range rover preheated unit 375° per customer complaint top gets hot Consol gets hot recalibrated oven unit working properlySR7726338809Jt

Near Southgate Dr, Cincinnati, OH 45241
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Checked unit over found icemaker mold cracked and also thermistor of tolerance; ordrng 1 W10316760 (thermistor) and 1 W10873791 (icemaker)

Near Deerway Dr, Cincinnati, OH 45236
Micheal@atoz1.com

Micheal@atoz1.com

RESIDENTIAL REFR KITCHEN AID KSRS25QXAL00 Freezer at 0 degrees fresh food at 39 degrees. Previously installed fan working correctly. Light switch on fresh food side needs replaced. Ordered WP2149705. Absolutely no ice buildup at all. ; ordrng 1 WP2149705 (switch)

Near Langdon Farm Rd, Cincinnati, OH 45212
Terry  S.

Terry S.

BELLA KITCHENAID KRFC704FPS03 "Checked unit over found filter frozen in the door upon removing the icemaker from the left in refrigerator door found water heater harness broken unit needs door replaced filters replaced as well as the UI. Expected ETA for return visit 8 to 12 weeks; rqstng P&A on 1 W11254957 (dor-fip) and 1 W11330486 (UI), ordrng 1 W11366500 (TUBE)"

Near Johnston Ln, Cincinnati, OH 45242
Charles S.

Charles S.

WASHER WHIRLPOOL WFW8500SR01 "W10253483 latchWP8574920 uiWPW10525357 ccuWPW10099592 panelWPW10730972 pumpWPW10163007 mcu Unit power from wall is good. Pump burned up. Interface ui unresponsive and ccu and mcu not communication Submitting for approval; rqstng P&A on 1 WP8574920 (cntrl-elec) and 1 WPW10099592 (panel-cntl) and 1 WPW10163007 (cntrl-elec) and 1 WPW10525357 (cntrl-elec) and 1 WPW10730972 (pump-water), pckd up 1 W10253483 (latch)"

Near Delta Ave, Cincinnati, OH 45208
Charles S.

Charles S.

REFRIGERATOR WHIRLPOOL WRF540CWHZ00 Complaint is control said off. Control not running diagnostics correctly and glitching. As well as jumping back and fourth between temps. Ordering control for repair. ; ordrng 1 WPW10677146 (cntrl-elec)

Near Kroger Ave, Cincinnati, OH 45226
Joel L.

Joel L.

DRYER MAYTAG MEDC465HW0 "Unit had blown cycling thermistat, And cot off. replaced and tested for proper heating and airflow. Element is good. Unit is checking good now, all tests are good. ; used 1 279816 (CUTOFF) from stock"

Near Kenwood Rd, Cincinnati, OH 45242
Charles S.

Charles S.

AK 12 4 DOOR WHIRLPOOL WRX988SIBM03 WPW10344432 block W10698202 rail Adjusted didn’t work rail and pivot block need replaced. ; ordrng 1 W10698202 (rail-mulln) and 1 WPW10344432 (block-piv)

Near Old Orchard Rd, Cincinnati, OH 45230
Micheal@atoz1.com

Micheal@atoz1.com

OVEN WHIRLPOOL WFE320M0ES2 Inspected unit and found failed terminal block. Ordered block; ordrng 6 WP3400029 (nut)s and 1 WPW10245259 (block-term)

Near Mt Airy Ave, Cincinnati, OH 45239
Joel L.

Joel L.

DISHWASHER KITCHENAID KUDS30IXSS S23010 s code. For P-LUnit had broken rack adjuster and debris caught in chopper. Removed and cleared out also replaced rack adjuster. All operations are testing good no leaks. Customer to observe; used 1 W10712394 (ADJUSTER) from stock

Near Fox Hollow Dr, Cincinnati, OH 45241
Micheal@atoz1.com

Micheal@atoz1.com

REFRIG WHIRLPOOL KSC24C8EYP02 Replaced failed water fill valve.

Near Hardisty Ave, Cincinnati, OH 45208
Charles S.

Charles S.

RANGE KITCHENAID KIRS608BSS0 W10779716 elementBakeInstalled element and ck ok. Operation is as designed. Power is good and heats great. All ckd ok.

Near Five Mile Rd, Cincinnati, OH 45230
Terry  S.

Terry S.

LAUNDRY WHIRLPOOL MVWB865GW0 Check for unit over found agitator not sitting level in the tub replaced agitator after removing customers knit pants from under the agitator unit checked OK

Near Chelton Ln, Cincinnati, OH 45249