Local Reviews
for Cincinnati, OH
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Denise - Cincinnati, OH
The service was very impressive along with the knowledge. So far, the issue seems to be fixed. I would definitely call this company again for a service call. The service technician was flexible with the time I needed the day the technician arrived. A real life human being calls you, to confirm the time of the appointment, he also called with a 25 minute window too say he was on his way. Excellent everything and I would only think to call this company again. Very professional.
very nice person
Sandra - Cincinnati, OH
Response from A to Z Appliance Service:
thank you!
Appliance Repair
Kenneth - Cincinnati, OH
Despite hearing bad news about my appliance, I appreciated the fact the the technician was honest. The cost to repair was too high. I was advised that I might want to consider replacing my washer.
Response from A to Z Appliance Service:
Thank you for your review.
Great Service
David - Cincinnati, OH
Technician was professional and fixed the issue quickly.
Response from A to Z Appliance Service:
Thanks.
Mrs.
Sonjia - Cincinnati, OH
Great service, friendly
Response from A to Z Appliance Service:
Thank you.
Good service!!
Judy - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you
Great!! Very thoughtful, neat and thorough!!
Ellen - Cincinnati, OH
Very impressed w/ Joel - would ask for him again!!
Response from A to Z Appliance Service:
Thank you for your review, we will let him know.
Heidi
Heidi - Cincinnati, OH
Response from A to Z Appliance Service:
Thanks
Great
Trudy - Cincinnati, OH
Scott did a great job
Response from A to Z Appliance Service:
Thank you for the review.
Great
Patrick - Cincinnati, OH
Response from A to Z Appliance Service:
Thanks
Excellent service, as usual
Kristen - Cincinnati, OH
We have used A to Z for service in the past and they have always been professional, courteous and reasonable. No different this time.
Excellent Service
Brenda - Cincinnati, OH
Our service person from A to Z was excellent and very personable. We will always request this company with our warranty company and will recommend them to anyone who needs a washer serviced. He even gave us pointers about how to avoid the problem again.
Response from A to Z Appliance Service:
Thank you so much!
Joel was excellent. We would definitely use AtoZ again.
Toni - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you so much!
Great service was very impressed with Anthony he went over and above for me.
Darlene - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you!
Great job
Tanya - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you!
Brenda
Brenda - Cincinnati, OH
Repair person ran diagnostic testing on my appliance however what the diagnostic pointed to as a problem the repairman reassured me was not the issue. A smell was the reason for my call to repair. Everything was checked but no issues per the repair person so he just documented the issue.
Great
"At - Cincinnati, OH
Great tech does a good job
Good service.
Cary - Cincinnati, OH
Very honest and straightforward. Very friendly. Knowledgeable
Great Service
Stephany - Cincinnati, OH
Great work and super quick
Nicole - Cincinnati, OH
absolutely great service
Wilma - Cincinnati, OH
If we have to have service again I would like to request Samuel. He was very patient with all our questions and did a superb check on our appliances.
Great
"At - Cincinnati, OH
Great he really knows his job
Was quicker than expected
Shana - Cincinnati, OH
Dryer repair
Ann - Cincinnati, OH
Unfortunately the dryer was unrepairable and will require us to get new appliances. Joel, was professional in explaining the issue and that the parts were no longer available.
Percy
Percy - Cincinnati, OH
Good job
Great Service!
Brett - Cincinnati, OH
Pricing was fair and the service was excellent.
Great job
Edward - Cincinnati, OH
Dishwasher
Amir - Cincinnati, OH
Awesom service
Response from A to Z Appliance Service:
Thank you for writing a review!
Dishwasher
Verna - Cincinnati, OH
The man sent didn’t care what was wrong with my dishwasher. It was perfectly clear he was getting paid to say no. He actually told me rust on the inside is cosmetic? Do you know what rust is? It’s when metal is exposed to heat and water. This is not cosmetic. This is a poorly made dishwasher that I paid extra for. I have never dealt with such an crooked company in my life. Stand by your products!
Response from A to Z Appliance Service:
We thank you for your feedback as we are always working to improve our customer's experience. We unfortunately do not have any sway in the decisions Whirlpool makes for their customer's appliances. Though we are not Whirlpool and we have no say over their decisions, we apologize for any inconvenience you experienced.
Very helpful, kind, willing, friendly
Alberta - Cincinnati, OH
Charles was very informative and so willing to wait while I cleaned area in washer.
Response from A to Z Appliance Service:
Thank you for writing a review!
Owner
Anthony - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you!
Washer service
Leslie - Cincinnati, OH
On time. Very helpful
Response from A to Z Appliance Service:
Thank you for giving us your feedback!
Great
Mike - Cincinnati, OH
Very professional, very helpful and excellent service. For all future needs I'm calling A to Z.
Response from A to Z Appliance Service:
Thank you for giving us your feedback!
Microwave
Ginger - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for writing a review!
Excellent service
Narong - Cincinnati, OH
Excellent for my problem with water filter in the refrigerator.
Great
Carolyn - Cincinnati, OH
Excellent service and answered all questions satisfactorily,
Service review
NSV - Cincinnati, OH
Joel was terrific, professional and very knowledgable. Although he could not fix my issue, I appreciate the suggestions he gave me on how to handle it moving forward. The only reason I didn’t give him/service all Excellent ratings was he turned 2 breakers off to work on the refrigerator. When he was finished, he only turned 1 of them back on. That left my second refrigerator without power until I realized it about 8 hours later that evening. Disappointed that they weren’t both turned back on and I lost some items that defrosted in my freezer.
Great
Peggie - Cincinnati, OH
Polite, efficient, nice ,fair. Thanks for timely service.
Response from A to Z Appliance Service:
Thank you for writing a review!
Great
Gisela - Cincinnati, OH
He knew immediately what the he Problem was. Very efficient, neat and very friendly.
Response from A to Z Appliance Service:
Thank you for writing a review for us!
Wonderful service
Hilary - Cincinnati, OH
Michael was awesome. Very kind and helpful. Thanks so much for fixing my dishwasher.
Terrific service
Dawn - Cincinnati, OH
What a great experience. Knowledgeable, fast and professional!
Whirlpool icemaker
Vashaun - Cincinnati, OH
Great Service
Yasmine - Cincinnati, OH
Happy with service and technician. Covered by Kitchen Aid Insurance
Paul - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for writing a review!
Very professional and courteous staff
Gloria - Cincinnati, OH
Timely service
Response from A to Z Appliance Service:
Thank you for writing a review!
Great Service
Randy - Cincinnati, OH
The tech was right on schedule and made the necessary repairs in quick order. 100% satisfied with AtoZ and Micheal. Their notification and tech tracking system is awesome!
Response from A to Z Appliance Service:
Thank you for writing a review! Michael is a vital part of our team.
Excellent service
Wes - Cincinnati, OH
Very professional and knowledgeable. We will see if the new part works after we start the dishwasher.
Response from A to Z Appliance Service:
Thank you for writing a review!
Service call
Darlene - Cincinnati, OH
Our service tech was both knowledgeable and courteous.
Response from A to Z Appliance Service:
Thank you for writing a review!
Great service
Shawn - Cincinnati, OH
Tech was great and very prompt with fixing the problem
Response from A to Z Appliance Service:
Thank you for giving us your feedback. If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.
Outstanding service, very professional
Marjorie - Cincinnati, OH
Julia
Julie - Cincinnati, OH
Great service. Very informative
Response from A to Z Appliance Service:
Thank you for writing a review!
Tim
T - Cincinnati, OH
Terry was so nice and courteous. However the ice maker is not working. The mystery continues?!
Response from A to Z Appliance Service:
Thank you for writing a review. Someone will be reaching out to you soon regarding this issue.
Lindy
Lindy - Cincinnati, OH
Great service. Fixed issue.
Response from A to Z Appliance Service:
Thank you for writing a review!
Great
Barbara - Cincinnati, OH
The best service person I have ever dealt with
Response from A to Z Appliance Service:
Thank you for writing a review for us!
Kitchen Aid Refrigerator Service
William - Cincinnati, OH
Charles did a great job. The refrigerator is much lower quality than it should be. Many service calls over its 5-year life. Kitchen Aid / Whirlpool now has said there is nothing more they can do. This is very disturbing.
Response from A to Z Appliance Service:
Thank you for giving us your feedback! We are glad to hear your experience with our service met your expectations even though the expectations of the appliance and brand were not met.
Great
Elsie - Cincinnati, OH
Great job. Fully explained what the problems were. Very polite
Response from A to Z Appliance Service:
Thank you for writing a review for us!
Fabulous Service
Kevin - Cincinnati, OH
The serviceman that helped me with my refrigerator went above and beyond. Very impressed!~
Response from A to Z Appliance Service:
Thank you for writing a review!
Thorough and efficient.
Rosanna - Cincinnati, OH
Very happy with this service opposed to the other two. And this call fixed the problems w/our new dishwasher.
Response from A to Z Appliance Service:
Thank you for writing a review for us. If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.
Exceptional service
John - Cincinnati, OH
Called to ask if he could come early, had correct part and repair completed quickly. Can't beat the service offered. Mike did a great job.
Response from A to Z Appliance Service:
Thanks for writing a review! Your feedback is very valuable to us!
Knowledgeable and professional
James - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for giving us your feedback!
Missy
Melissa - Cincinnati, OH
He was so nice and kind and very knowledgeable.
Response from A to Z Appliance Service:
Thank you for leaving a review for us!
Best Ever
Ann - Cincinnati, OH
Quickly identified oven problem, had tools to remove oven. Ordered part and back in two days to complete repair. Company communicates scheduled repairs and when Terry would be at the house. Great company to work with.
Response from A to Z Appliance Service:
Thank you for giving us your feedback! We are glad to hear that the service experience met your expectations.
Pleasant experience
Richard - Cincinnati, OH
Great honest service!
Response from A to Z Appliance Service:
Thank you for writing a review for us!
Pleasant and professional
Mydonna - Cincinnati, OH
The man who came to service our fridge was perfect. Very knowledgeable, quick and friendly!
Response from A to Z Appliance Service:
Thank you for writing a review!
Honest,helpful repairman!
Judi - Cincinnati, OH
Charles made sure we knew about charges, cost of repair and was clear on what the problem was.
Response from A to Z Appliance Service:
Thank you for writing a review! Charles is a vital part of our team.
Michael was a delight
Chris - Cincinnati, OH
I am normally cautious about having people in my home. Michael was both professional and instantly made me comfortable with his presence. I will use you all again, and request Michael. I haven’t seen the cost yet- so I will leave that one blank.
Response from A to Z Appliance Service:
Thank you for writing a review! Michael is a very important part of our team! We are glad to hear that your service experience met your expectations.
Prompt and professional service.
Nancy - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for writing a review!
Perfect in every way
Robert - Cincinnati, OH
Excellent, on time, knowledgeable and fixed the problem
Response from A to Z Appliance Service:
Thank you for writing a review!
Great service but high price
Justin - Cincinnati, OH
Maytag repair
Sarah - Cincinnati, OH
Timely, friendly, knowledgeable
Response from A to Z Appliance Service:
Thank you for writing a review!
Everything was good.
Gerald - Cincinnati, OH
Everything was good.
Response from A to Z Appliance Service:
Thank you for writing a review! If there was anything we could have done to improve your experience and bring you 5-star service, please feel free to reach out and let us know.
P
P - Cincinnati, OH
Nice guy knew what he was doing.
Response from A to Z Appliance Service:
Thank you for writing a review!
Excellent service. On time for appointment, plus a call to inform me he was 10 minutes from the house
Dale Duermit - Cincinnati, OH
Terry was very efficient and did a quality job from installing the required parts, to the condition of the laundry area. Very clean. I will ask for Terry the next time I need any appliance repaired. Terry has made me a customer of A to Z.
Response from A to Z Appliance Service:
Thank you for writing a review! Terry plays a vital role on our team and strives to do each job efficiently and thoroughly.
Mrs
Richard - Cincinnati, OH
Very impressed
Response from A to Z Appliance Service:
Thank you for writing a review!
Great service
Jamie - Cincinnati, OH
Nice guy and quick on time - good job
Response from A to Z Appliance Service:
Thank you for writing a review!
Great
William - Cincinnati, OH
Nice! Clean and efficient. No issues with dryer at present time.
Response from A to Z Appliance Service:
Thanks for writing review!
Mary
Mary - Cincinnati, OH
Mike explained the problem and returned days later to install the new igniter.
Response from A to Z Appliance Service:
Thank you for leaving a review for us!
On time and great service
Barbara - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for writing a review
Dishwasher repair
Mark - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for writing a review!
No repair requested but still good service
Marybeth - Cincinnati, OH
Terry took the time to answer all of my questions, even though he was technically finished. I was very grateful!
Response from A to Z Appliance Service:
Thank you for writing a review! Terry is a very important member of our team who aims to serve the customer and do each job efficiently and thoroughly.
Charles S.
REFRIGERATOR KITCHENAID KRFF507HPS00 W11294907 ice makerThermistor on ice maker is bad. Power good and no leaks. Needed new ice maker. ; ordrng 1 W11294907 (icemaker)
Charles S.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 need valve now. Solenoid not closing like it should. Ordering valve cause cx wants to move forward and repair.; ordrng 1 Wpw10179146 (valve-inlt)
Charles S.
REFRIDGERATOR KITCHENAID KUDR204EPA01 "Noise from back of unit. Power good,and no leaks. Adjusted legs and found two lines vibrating together. Adjusted lines and reinstalled fridge. All ckd ok."
Charles S.
OVEN KITCHENAID KEBC208KSS03 Cx complaintaint is upper oven is fine but lower oven isnt reaching tempature.Unit power is good. No error codes. Testing lower oven with temp gauge. Unit lower will not even come on. Unit needs control for repair. 8302305 control assy. (DISCONTINUED)PART NOT AVAILIBLE Recalibrated control and still wouldnt heat in bottom oven but top oven works good. advise cx of issue and that unit control is no longer available. Cx stated they had extended warranty on unit. But no warranty dispatch on ticket. Calling partner team for clarification. Partner team Koda is rep......Transferred to AIG in Michigan Rep.... MableMable stated that the unit was indeed not under warranty with AIG.
scott f.
WASHER MAYTAG MVWC565FW2 No error codes..recalibrated..working properly at this time...
scott f.
XXL FRENCH DOOR KITCHENAID KFIS29BBMS00 No ice build up on freezer evaporator..fan working...thermistor good in diagnostic...sealed system issue...; ordrng 1 W10276644 (Compressor) and 1 Wpw10143759 (UV dye dryer)
scott f.
30' FDBM WHIRLPOOL WRF560SMHB00 "Ice build up on evap ..needs evap Thermistor and control...; ordrng 1 WPW10383615 (Evap thermistor) and 1 WPW10435577 (Cover,control)"
scott f.
RANGE WHIRLPOOL WFE320M0JB Additional damage to door needs handle and vent assembly..installed previous parts...; ordrng 1 W11039085 (Handle and vent assembly)
scott f.
REFRIGERATOR KITCHENAID KRSC703HPS00 Replaced bucket ..tested..working properly at this time...
scott f.
RANGE WHIRLPOOL WFG540H0AS1 Replaced igniter..tested working properly at this time...
scott f.
REFRIGERATOR KITCHENAID KRSC703HPS00 Had to raise door it was uneven and not fully closing door switch...working properly now..tested 5 times filled each time....
Joel L.
MICROWAVE GE SCA1001KSS02 "Cleaned out internals of microwave, found grease causing sparking when heating popcorn, tested multiple times after cleaning, all checks are good now. Cus to observe."
scott f.
RANGE MAYTAG MER8674AW0 Replaced top..no damage at this time..tested working properly at this time....
scott f.
WASHER WHIRLPOOL WTW7300DW2 "Replaced fil, valve rest ran..working properly at this time..."
scott f.
REFRIGERATOR WHIRLPOOL WRF767SDHZ 7728800562 ...replaced modules still not working..checked freezer module..freezer module out..replaced freezer module lights working now....
scott f.
REFRIGERATOR WHIRLPOOL KSSO36QTX00 Needs door wire harness broken....can't get doors anymore...full refund will be credited...
smcneil@atoz1.com
BELLA KITCHENAID KRFC704FBS01 Found the ice maker had grabbed ahold of the heater wires again and broke them ordering new fill tube; ordrng 1 W11366500 (Fill tube)
Terry S.
REFRIGERATOR WHIRLPOOL WRX988SIBE00 Unit fresh food evaporator frosted over. Fresh food compartment not cooling properly. Ice maker only functioning properly on fast ice setting. ; schdld next appmnt for 9/18 FRI !
Charles S.
ICEMAKER WHIRLPOOL KUIX505ESS2 36 months parts and labor warrantyUnit per cx would not make ice. Then all of sudden after few days was making ice. Ice maker bin is currently full. Ran diagnostics and bin thermistor wasnt reading correctly. Found bin thermistor not seated correctly in harness. Reseated bin thermistor and checked in diagnostics again. Unit reading fine and unit operating as designed. Power good and no leaks. All ckd ok.
Terry S.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Found units refrigerant completely gone when piercing the sealed system. Was advised to change the dryer to a UV dye dryer. Was unable to replace the dye dryer. ; used 1 Wpw10143759 (Uv dye dryer), and 1 AF1200 (Process stub) from stock"
Charles S.
WASHER WHIRLPOOL WTW4850HW1 "WS46US4XPL2W10721967 drive pulleyW11035747 gearcaseInstalled gearcase and drive pulley. Power,good,and unit operates as designed. No leaks and all ckd ok. Operation is as designed. ****DOUBLE LABOR****"
scott f.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Replaced ice maker. .working properly at this time...
Charles S.
REFRIDGERATOR WHIRLPOOL WRX735SDHZ01 Cx was told by previous tech to call atoz when they actually have a Lowes extended warranty. Advised cx to call Lowes and have dispatch ticket sent to atoz. This way these notes can be transferred to new ticket and part can be submitted. Unit needs new left door. Door has insulation absent from interior of door allowing mold to cave in and not make contact with door switch when closing and since wont dispencer water. Part needed noted below. W11307224 left hand stainless door. Pls reference back to previous ticket or see terry. Or call Charles no matter.
scott f.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 Said they called and canceled....
Joel L.
DISHWASHER KITCHENAID KUDT03FTSS2 "Found dispenser not tightened down all the way, leaking from gasket on dispenser. After reinstalling dispenser, leak checked with front panel off to confirm no leak from gasket. After reassembly of unit, ran for 10 min and observed. All checks are good now. Cus to observe."
scott f.
30' FDBM WHIRLPOOL WRF560SMHB00 Removed door found lower door broken..needs door...costumer wants to shop for new frig...
Joel L.
KITCHEN KITCHENAID KDTE234GPS0 "Installed pump and wash motor, all operations are good. No leaks, all checks are good now. Pump is checking good."
scott f.
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 "Right side door dented..took pics...; ordrng 1 W11223753 (Badge) and 1 W11436604 (Right,hand)"
Charles S.
WASHER MAYTAG MVWB766FW1 Tub defective. Reordering part. W11219115; ordrng 1 W11219115 (TUB)
Terry S.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Replaced compressor and dye dryer. New compressor not properly running. Receiving 120v to the compressor. No drop in pressure when attempting to run. ; rqstng P&A on 1 W11125124 (Compressor), dspstn on spec-tagged invntry: 1 W11125124 COMPRESSOR"
Charles S.
LAUNDRY MAYTAG MVWB765FW1 calling wpl while Im here. Trying to get them to cover. Advised cx that they could pay and if wpl wanted to cover then they could deal on that with them. Installed agitator and all ckd ok. Unit power good and operates as designed.
Charles S.
DRYER MAYTAG MEDC465HW0 279838 elementInstalled element previous was loose and rattling. Power good and heats good. Operation is as designed. ; used 1 279838 (ELEMENT) from stock
Charles S.
FREEZER WHIRLPOOL WSZ57L18DM03 Ice maker fill tube is leaking from bad valve and causing ice maker to over flow. Unit needs ice maker and fill tube and valve. Wpw10715708:complete ice maker; ordrng 1 Wpw10715708 (icemaker)
Charles S.
REFRIGERATOR WHIRLPOOL KRFF507HPS00 W11205083 module installed. Previously light went bad. Installed new light and all ckd ok. Operation is good and power good and no leaks. All ckd ok. ; used 1 W11205083 (
smcneil@atoz1.com
LAUNDRY WHIRLPOOL MVWX655DW Found there was a loose plug on the back side of the control I pulled it off free plugged in Ran washing machine through a calibration setting everything checks find customers complaint was that the lights were not lining up properly wear when it was in the wash setting it would still say sensing when it was in the rents it would say washing and when it was in the spin it would say rent everything checks fine at this time
scott f.
REFRIGERATOR AMANA ASI2575GRS05 Had to raise right side door...both doors even now..no rubbing....
Charles S.
LAUNDRY MAYTAG MVWB765FW1 F6E2 error code miscommunication errorPower good to unit. Unit needs ui and control. W11135391 consoleW11135392 control; ordrng 1 W11135391 (console) and 1 W11135392 (cntrl-elec)
scott f.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 WSEIM00APL1 partner team authorization...pee trap and duck bill clogged cleaned both..properly draining at this time....
scott f.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 7728419508 FN reset fridge and dump ice bin wait 24hrs is bin is quater to half full normal fil rate..all diagnostic tests good...
Charles S.
OVEN WHIRLPOOL KODE307ESS04 "Cx advised me of previous issues. Read last tech notes. Calling wpl. Unit is still vibrating in use. Per techline Im calling back because unit is doing same thing. Previous tech already followed service pointer W10692944 and unit still doing same thing again. Previous tech noted that techline advised if happens again to contact manufacturer because theres no other repairs to fix this unit. Techline rep....KathyPer,Kathy on techline replace fan blade and conduction motor.W10860984 fan assy; ordrng 1 W10860984 (motor-fan)"
scott f.
HARMONY 33' FDBM KITCHENAID KRFF302ESS01 She said she canceled ....
Terry S.
KITCHEN WHIRLPOOL WDT710PAHW1 Replaced unit console. Ran rest cycle. All systems check ok at this time.
scott f.
ICE. MAKER KITCHEN AID KRMF706EBS01 Went thru diagnostic..pump is not working...; ordrng 1 WPW10489125 (Pump)
scott f.
WASHER WHIRLPOOL WTW5000DW3 Removed spin plate..and checked outer tube ..removed splutch ...still noisy..needs gear case....; ordrng 1 W11035751 (Gear case)
scott f.
FREEZER KITCHENAID KRFF707ESS01 7728826882..open thermistor ? No loose connections In ice maker department ..checked P 7 connector Pink wire to 10 .ohmed out correctly..needs cntrl elec...; ordrng 1 W10807590 (Cntrl elec)
Joel L.
WASHER WHIRLPOOL MVWB835DW4 "Auth - msbi900apl1Unit has communication errors on unit, would need the control and the panel. Replaced for the repair, called partner team and received Auth for coverage ; ordrng 1 W11112656 (CONTROL PANEL ) and 1 W11170706 (CONTROL )"
scott f.
REFRIGERATOR WHIRLPOOL WRT318FMDM05 Needs control box...; ordrng 1 W11353813 (Control box)
scott f.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Went thru diagnostic all checks good..single evaporator...working properly at this time...
scott f.
REFRIGERATOR KITCHENAID KRFC704FSS00 Same issue as previous...UI will not work in new door....; schdld next appmnt for 10/2 FRI !
scott f.
DISHWASHER KITCHENAID KUDT03FTSS2 Replaced sump and motor and soap dispenser..test ran..working properly at this time...
scott f.
DISHWASHER WHIRLPOOL WDT710PAHW1 Replaced latch and catch test ran working properly at this time...
scott f.
COOKTOP JENNAIR JGD3536GB Called costumer at 7:22 PM they wanted to reschedule...; schdld next appmnt for 9/22 TUE !
Terry S.
REFRIDGERATOR KENMORE 106.6215211 "Unit evaporater only frosting to first loop. Compressor is very hot to the touch. Freezer temp 35 degrees, fresh food temp 55 degrees."
Terry S.
REFRIDGERATOR WHIRLPOOL WRT311FZDW00 Found unit with water in fresh food and freezer compartment. Found clog in drain. Cleared clogged at drain. All systems check ok at this time.
scott f.
WASHER MAYTAG MVWC565FW1 Out of warranty..she did not want to pay for service call parts or labor...
scott f.
RANGE MAYTAG MGRB674AS Tested burners tested bake and broil all working properly..no gas leaks...
scott f.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Replaced sump and motor..test ran working properly at this time no leaks present...; dspstn on spec-tagged invntry: 1 W11087376 PUMP AND MOTOR
smcneil@atoz1.com
DRYER ROPER RED4516FW0 Dryer had a slight noise to it replaced the dryer repair kit new drum supports and belt pulley everything checks fine at this time; used 1 4392065 ( Repatr kit) from stock
scott f.
DISHWASHER MAYTAG MDB8989SHZ0 "Replaced sump and motor..test ran would still not spray..diagnostic needs cntrl elec also...; ordrng 1 W11225084 (Cntrl elec), dspstn on spec-tagged invntry: 1 WPW10591570 PUMP AN MOTOR"
scott f.
DRYER WHIRLPOOL WED5630HW1 Display out needs cntrl elec...; ordrng 1 W11378949 (Cntrl elec)
scott f.
REFRIGERATOR WHIRLPOOL WRT314TFDB00 said it's working fine now...
Terry S.
KITCHEN WHIRLPOOL WDT710PAHW1 Found unit drain motor humming and stuck. Replaced the motor. Found unit console separating from unit. Ordering console. ; ordrng 1 W11116422 (Console)
Charles S.
ICEMAKER KITCHENAID KRFF302ESS01 Wpw10420083 valveInstalled valve. Power good and no leaks. Ckd operation and all ckd ok. Cleared air bubble from water lines in fridge. All ckd ok.
Joel L.
LAUNDRY WHIRLPOOL WTW8500DC0 "W10811956 transmission 272.35W10752283 wash plate 116.72Labor 200.00 Service call 90.00Unit has bad barrings and also wash plate is stripped. Would need gear case and wash plate replaced for the repair, cus to decide. Cus may possibly have warranty through warrentech."
Terry S.
LAUNDRY WHIRLPOOL MVWB835DW4 Found unit unplugged in garage. Unit not displaying error codes due to being unplugged for extended amount of time. Per customer error codes were F6E1 and F6E2. Ordering console and control board. ; ordrng 1 W11170706 (Control) and 1 W11112656 (Console)
Charles S.
HOOD VENT KITCHENAID KVWC958JSS0 Reordering bulbs. Right part wrong bulbs. W11388881; ordrng 2 W11388881 (BUILDS)s
Charles S.
FREEZER KITCHENAID KRFC604FSS01 KS4OG00EPL1Could not get ice maker in. Holding for next visit after ordering other parts. W10911314 containerW10682175 chute212643 sealerIce build up under container and can not get bucket out. Power good but will need o get bucket out and seal chute as well. ; ordrng 1 212643 (sealer-gum) and 1 W10682175 (plate) and 1 W10911314 (ice-contnr)
Charles S.
REFRIGERATOR WHIRLPOOL KBSN608ESS01 "Wp2221296 baffleWp2188820 sensorWp2302937 thermistorWpw10200659 main controlUnit fridge not getting to correct temp set,at 37 hovering around 45 degrees. Ordering parts for repair. Power good and no leaks. Compressor is good and evap looks great. No sealed system issues. Per tech sheet ordering parts recommended for repair. ; ordrng 1 Wp2188820 (temp sensor) and 1 Wp2221296 (air-baffle) and 1 Wp2302937 (thermistor) and 1 Wpw10200659 (cntrl-elec)"
scott f.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Pulled dishwasher out found tub assembly bent allowing water to drip out ..needs hose drain also ...; ordrng 1 WPW10681507 (Tub assembly) and 1 WPW10545278 (Hose drain)
Charles S.
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Cx called wpl and wpl stated its cx responsibility. Power good and working as designed just needs filter housing. Cx wants to repair pd
Charles S.
DISHWASHER WHIRLPOOL KDTM604KPS0 Removed unit to take pictures for office. Took 360 pics and sent to office via email. ; schdld next appmnt for 9/24 THU !
scott f.
REFRIGERATOR KITCHENAID KRFC302ESS00 ice maker per techline..SR 7728763528 149.94 for ice maker plus labor 72.45 plus service call 90 plus tax..on return visit...; ordrng 1 W10886931 (Ice maker)
Charles S.
WASHER MAYTAG MVWP575GW0 mrv6t00xl2W10324648 tubW10721967 drive pulleyW11131260 gearcaseW11222082 motorInstalled all parts listed. Unit operation is as designed and all ckd ok. Power good and no leaks. No error codes and all ckd ok. ****DOUBLE LABOR*****
scott f.
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Wrong door not freezer door!!!!!!! Need refrigerator door...; ordrng 1 LW10912313 (Refrigerator, door)"
Charles S.
REFRIGERATOR LG 795.75042.610 Lg fridge was slightly over frosting due to freezer door not shutting correctly on freezer. Adjusted door and all ckd ok. Unit not noisey anymore and operating as designed. Power good and no leaks and all ckd ok.
smcneil@atoz1.com
LAUNDRY MAYTAG MDE6700AYW Call 5134302972 the original belt pully for Maytag is no longer available American Home Shield will be in contact with customer; ordrng 1 35001084 (Pully) and 1 W10205415 (Belt)
Terry S.
REFRIGERATOR WHIRLPOOL WRS321SDHV01 Found fresh food compartment freezing items throughout. Thermistor out of range. Ordering part. ; ordrng 1 WPW10384183 (Thermistor)
scott f.
KITCHEN WHIRLPOOL WDT730PAHZ Replaced cntrl elec...rest ran ..f9e1 sump and motor ...FN 7728767200 techline ..went thru diagnostic with techline needs sump and motor...; ordrng 1 W11085683 (Sump and motor...)
scott f.
REFRIDGERATOR KITCHENAID KBFC42FTS03 Control box fluctuation on and off..hit off button will come on for 3 seconds and shuts off...service pointer # 4317485 replace UI control box...; ordrng 1 WPW10468946 (Control box)
Terry S.
OVEN WHIRLPOOL WOD97EC0HZ01 Found error code F6E0 on unit. Contacted tech line for documentation. Unit not connected to WiFi. Per whirlpool service pointer W11437808. File number SR7728764996 spoke with Andrew.
Terry S.
"M/W OTR, PURCHA" WHIRLPOOL WMH32519HZ3 Found unit light bulb socket broken off and stuck inside the socket. Removed bulb socket and replaced bulb. Found unit socket not functioning properly. Ordering part. ; ordrng 1 W10210871 (Socket)
scott f.
KITCHEN KITCHENAID KDTM354ESS0 Test ran sump and motor working correctly...F7 E1 13 ohms on heat element ..inlet water 120 degrees ...FN 7728765261 ...cold water coming into DISHWASHER needs to be 120 degrees....
Joel L.
MICROWAVE KITCHENAID KMBP100ESS01 "KS7APS7WL1 Auth - W11375458 control panel 448.44W10915648 appliance manager 202.13W10211972 x2 SWICTH 39.59Labor - 200.00Unit has clicking from the controls. No light in the display section, switch not reviewing power, relay sticking on the control. Will need controls and switch for repair, rescheduling for possible coverage. Cus will call if repair needed."
scott f.
FREEZER WHIRLPOOL WRT518SZFM00 Needs freezer door hinge and multiple washers freezer door to low....comes open when fridge door is shut..alot of play in freezer door ....; ordrng 3 WP489467 (Plastic washer)s and 1 WP2166037 (Hinge) and 3 WP487576 (Washer)s
Joel L.
DISHWASHER KITCHENAID KUDP01ILBT1 "Found link kit broken on unit and falling out, replaced with link kit, and tested for proper operation all checks are good now, cus to observe"
Charles S.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Nose complaint. Power good and no leaks. Found in rear bottom fridge that water line in fridge coming from valve was tapping drain pan and cabinet. Due to vibration of unit running. Secured line with zip ties and all ckd ok. Wp8567668 tie (3); used 3 WP8567668 (WIRE TIE) from stock
Charles S.
REFRIDGERATOR KITCHENAID KRFC300ESS Found freezer door seal not sealing against cabinet. Adjusted seal and advised cx. Also turned humidity control on in fridge on mullan. Power good and no leaks. All ckd ok.
Charles S.
REFRIGERATOR WHIRLPOOL KRFF507HPS W10695459 module. Installed and all ckd ok. Power good and no leaks. Unit is operating as designed too.
Charles S.
WASHER WHIRLPOOL WTW7500GW0 W10810403 latch Installed latch and all ckd ok. Unit good and so is operation. Power good and no leaks.
Charles S.
LAUNDRY WHIRLPOOL WFW85HEFW1 Cx complaint to was unit leaking. Power good. But found potential leak from either over loading and clothes pushing bowl out away from door and build up in seal. Advised how to clean seal and I flex door being back to apply inward pressure. Testing unit doesnt appear to be any leaks. Everything looks ok and left water leak detector mat with cx.
scott f.
DRYER WHIRLPOOL WHD5090GW0 Replaced door lock..closing properly now...
scott f.
DISHWASHER WHIRLPOOL WDF331PAHS0 Replaced sump and motor test ran ..working properly at this time....
scott f.
WASHER WHIRLPOOL WTW4816FW Replaced water level switch...working properly at this time....
scott f.
FREEZER WHIRLPOOL WRX735SDHZ03 Replaced module ..light working properly at this time....
Charles S.
LAUNDRY WHIRLPOOL MVWC565FW2 "W11035751 gearcasePower,good,and no leaks. Unit has hard time finishing cycle. Checked underneath unit and found gear oil in belt plate. Unit sounds little ruff and grinding. Needs gearcase for repair. ; ordrng 1 W11035751 (gearcase)"
Charles S.
DISHWASHER WHIRLPOOL KDTM604KPS0 Spoke to we on issue with part; schdld next appmnt for 9/24 THU !
scott f.
WASHER MAYTAG MHW5630HC0 Replaced valve ACU and pressure switch..test ran ..working properly at this time....
scott f.
REFRIGERATOR WHIRLPOOL WRT318FMDM05 Replaced ice maker ..advanced motor working properly at this time..; used 1 Wpw10190965 (Ice maker) from stock
scott f.
REFRIDGERATOR WHIRLPOOL EDSKVEX000 Lever working and valve is working..water is coming out ..low water pressure...
scott f.
REFRIGERATOR WHIRLPOOL WRF550CDHZ02 Replaced ice maker..working properly at this time...