Local Reviews
for Cincinnati, OH
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Andrew - Cincinnati, OH
No issues at all
Super Knowledgeable and Professional
Tracy - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for the review
Great service!
Claudine - Cincinnati, OH
Very Punctual! Solved problem quickly. Thanks for the great service! Thanks Anthony!
Response from A to Z Appliance Service:
Thank you for the review
Service
TURNER - Cincinnati, OH
Service technician Jeremy was very professional. Knowledgeable and proficient. Customer service skills was exceptional as well.
Response from A to Z Appliance Service:
Thank you very much for this review. We appreciate it.
timely, efficient, knowledgeable
ELSBROCK - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for this review
good
CARR - Cincinnati, OH
Gary found a code and hopefully it has fixed the problem. Very nice man.
Response from A to Z Appliance Service:
Thank you for this review
Friendly, timely, and efficient
Nicole - Cincinnati, OH
The technician was right on time for my window and called in advance so that I knew he was on his way. He was friendly, knowledgable and even though my machine was beyond repair, he offered a good expert opinion.
Response from A to Z Appliance Service:
Thank you very much for this review. Glad our tech was able to help even though the unit was not repairable.
Ms.
MULLANNEY - Cincinnati, OH
Great service
Response from A to Z Appliance Service:
Thank you for this review
Great service!
Mary Pat - Cincinnati, OH
The technician was prompt, courteous & very professional! Jeremy explained what was needed to get my washer up & running! Top-notch service!
Response from A to Z Appliance Service:
Thank you for this review.
Repair
Barry - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for the review
good
Barbara - Cincinnati, OH
He was on time both times
Response from A to Z Appliance Service:
Thank you for this review
Bob
RINK - Cincinnati, OH
Service man was on time, friendly and did a great job.
Response from A to Z Appliance Service:
Thank you for the review. We appreciate it.
Excellent technician! Good service company!
Ray - Cincinnati, OH
Our refrigerator hadn't been working right because of faulty installation at the time of purchase. Arthur the A to Z tech diagnosed problem and we believe fixed it.
Response from A to Z Appliance Service:
Thank you for taking the time to leave this review
Great Technian and Overall Responce
SPARKS - Cincinnati, OH
Very knowledgeable tech. Gave good advice on routine maintenance to prevent further leak.
Response from A to Z Appliance Service:
Thank you very much for the review. We appreciate it.
Great Technician
BROYLES - Cincinnati, OH
Victor has a great customer service personality. He was prompt, courteous, friendly and knowledgeable. He took care not to make a mess or leave a mess. He represents the company well with his high standards.
Response from A to Z Appliance Service:
Thank you for the review.
Jeremy F.
Whirlpool oven MER6772BAW Found inner glass on bottom door broken, needs new glass.; ordrng 1 74003645 (glass inner), Cllctd $96.08 cash, schdld next appmnt for 8/20 MON
Jeremy F.
Whirlpool freezer WRF560SMYM05 Checked freezer door handle, found weak lint where screw is located for tightening door, half of the threads for the screw are missing, no damage is present, handle looks to have come this way, needs new handle.; ordrng 1 W10830683 (handle), schdld next appmnt for 8/21 TUE
Gary V.
Whirlpool refrigerator GI6SDRXXY01 found ice is on bottom ice had formed on right side of freezer. evap was clear with normal frost. removed iced and customer to observe ; Job Cmpltd
Arthur H.
Whirlpool washer WTW5000DW1 On arrival installed new electronic control and new water inlet valves . Ran a calibration test . Then ran a auto test machine passed tests . All operations are now working properly.; Job Cmpltd
Arthur H.
Whirlpool dryer MGD6000AW0 On arrival customer says clothes smell of natural gas. The control comes on by itself. I went to diagnostics and had one error code F4E3 restricted air flow . I removed The front of dryer and used a shop vac to clean dryer out . Customer needs to have vent pipe cleared.Took one picture of model and serial Customer paid by credit card 123.05; Cllctd $123.05 CC Ref # 2014, Job Cmpltd
Arthur H.
Whirlpool laundry WTW5000DW1 Installed new gear case . Ran calibration cycle . Went to diagnostics and ran auto test . All functions are now working properly. ; Job Cmpltd
Arthur H.
Roper dryer RED4516FW0 Customer says dryer not heating . On arrival dryer heating just fine. Vent pipe Is clogged . Ran dryer on timed cycle dryer heating correctly. Advised customer to get land lord to clean vent pipe out . Ran dryer on fluff also and dryer is working properly.Took one picture of model and serial and one of receipt ; Job Cmpltd
Jeremy F.
Kitchen Aid refrigerator KSBS25INBL00 Found condenser fan had malfunctioned, and was not working, replaced fan motor, all operations normal, checks ok; Cllctd $304.80 CC Ref # 2018, Job Cmpltd
Jeremy F.
Whirlpool refrigerator GS6SHEXNB00 Found ice maker motor had rusted, and ceased up, replaced ice maker, unit checks ok.; used 1 W10190965 (ICEMAKER) from stock, Cllctd $284.73 Check # 4457, Job Cmpltd
Jeremy F.
Whirlpool refrigerator GD5DHAXVB00 Ice maker not cycling, or calling for water, needs needs ice maker, customer to think about repair, if called back need ice maker w10190965 $103.65 Labor $72.45, also may need new water valve WP12544124 $108.71 Labor $98.75 for both ice maker, and valve.; Cllctd $96.30 Check # 1139, Job Cmpltd
Gary V.
Maytag washer MVWB750WQ2 7nit needs bearings. and inner and outer tube due to not able to get tube out of unit. customer not wanting to do do repair.; Cllctd $96.30 Check # 7367, Job Cmpltd
Arthur H.
Whirlpool microwave CAE2745FQ0 On arrival washing machine leaning forward bad . Leveled unit and ran auto test Machine did all functions and passed test. Then I ran manual test and did High speed spin and machine ran correctly. No error codes in control. Did a calibration test and advised owner to advise tenants on use and care How to use deep water wash and about loading machine.Took one picture of model and serial Have picture of receipt on the next ticket for both washers; Job Cmpltd
Jeremy F.
Whirlpool dryer CEM2940TQ1 Checked element, checked venting, checked incoming power, unit is operating normally, not drying is due to washer not spinning clothes completely, checks ok.; Job Cmpltd
Jeremy F.
Kitchen Aid refrigerator KRSC503ESS01 Checked evap, found fresh food evap froze over, defrosted evap, found thermistor not installed correctly, installed thermistor in correct position, unit is cooling, no noise, all operations normal, checks ok.; Job Cmpltd
Charles S.
GE refrigerator GSC23LSRCSS Installed interface. Wr5510304WR62X10055 solenoidWr17x11653 door recessWR02X10585 spring Unit power is good and all ckd ok. No leaks. Flap operates as designed.Gave 10% discount. Unit ckd ok.; pckd up 1 WR17X11653 (door recess asm) and 1 WR62X10055 (solenoid asm), Cllctd $328.64 CC Ref # 283780, Job Cmpltd
Gary V.
Whirlpool washer WTW5640XW3 removed basket and drain pump and checked pipe. found wristlet by drain pump and no othe jewelry in unit; Cllctd $173.82 CC Ref # 3000, Job Cmpltd
Jeremy F.
Whirlpool laundry WTW5000DW1 Checked control, checked for error codes, found F5E2 lid lock fault, lid latch is not engaging correctly, needs new lid latch, replaced latch, ran through test, all operations normal, checks ok.; used 1 W10838613 (LID LATCH) from stock, Job Cmpltd
Jeremy F.
Kitchen Aid refrigerator KRFF302ESS01 Checked compressor, checked condenser fan, found compressor vibrating due to not being secured correctly, secured compressor, ran through test, no noises, all operations normal, checks ok.; Job Cmpltd
Victor C.
Whirlpool dishwasher KUDS24SEWH0 Customer issue is water leaking on floor. Verified issue. Found bad door gasket. ; ordrng 1 W11196317 (GASKET), Cllctd $96.30 CC Ref # 284185, schdld next appmnt for 8/3 FRI 8-11
Victor C.
Maytag washer MVWB765FW0 Installed part ordered on previous visit. All checks ok. Complete; Job Cmpltd