Local Reviews
for Cincinnati, OH
Powered by Fluid LOCALGreat service & technician ver
Eliane - Cincinnati, OH
Very experienced victor has a great way of explaining the problem. He is very polite & does a great job.
prompt service , great time frame given
Christine - Cincinnati, OH
technician very professional in appearance and demeanor and exhibited thorough knowledge of the appliance, definitely would use the service again, but since I purchased a brand with few repairs, I may not have to
nice guy
Steve - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you
JennAir Range
Janet - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you
Great service
Vugust - Cincinnati, OH
Answered questions about freezer
Response from A to Z Appliance Service:
Thank you for this review.
great service
Tracy - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for the review. We appreciate it
Refrigerator gasket
Andrew - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you very much for this review
Mrs.
Anita - Cincinnati, OH
Great 😃😎the price and service. the serviceman was too cool ,it all was great and awesome. the price was too high it was attainab
Response from A to Z Appliance Service:
Thank you very much for this review. We appreciate it.
Charged me for no service
A - Cincinnati, OH
Response from A to Z Appliance Service:
When our tech arrived to your house, he found that there was no power getting to your dishwasher by opening up the panel to your unit and checking the connections. Our tech checked to make sure that the breaker was in the correct position. Once he determined it was in the correct position, he determined it was an electrical issue and not an issue with the dishwasher. If the unit still does not work after you have the electrical fixed, we will NOT charge another service call to come out.
Great service!
Leon - Cincinnati, OH
Knowledgeable, fast and friendly
Response from A to Z Appliance Service:
Thank you
Professional
Andrew - Cincinnati, OH
No issues at all
Super Knowledgeable and Professional
Tracy - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for the review
Great service!
Claudine - Cincinnati, OH
Very Punctual! Solved problem quickly. Thanks for the great service! Thanks Anthony!
Response from A to Z Appliance Service:
Thank you for the review
Service
TURNER - Cincinnati, OH
Service technician Jeremy was very professional. Knowledgeable and proficient. Customer service skills was exceptional as well.
Response from A to Z Appliance Service:
Thank you very much for this review. We appreciate it.
timely, efficient, knowledgeable
ELSBROCK - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for this review
Victor C.
Kitchen Aid refrigerator KRSC503ESS00 Installed new ice maker. Tested Ran as it should. CompleteCustomer is having sweating on fridge and freezer door and on divider between the, as well as some on the walls. ; Cllctd $105.40 CC Ref # 286903, Job Cmpltd
Arthur H.
Amana Laundry NTW4516FW0 On arrival installed new control got washer to go into diagnostics. Ran auto test Washer was making a clicking noise when it tried to agitate. Replaced the Actuator and washer now shifts from wash to spin and spin to wash correctly. All washer operations are working properly.; used 1 W10913953 (ACTUATOR) from stock, Job Cmpltd
Arthur H.
Whirlpool kitchen WDT730PAHZ0 On arrival dishwasher door hitting side of cabinet . Adjusted the feet and leveledUnit the best I could . Customer has a bad floor that slopes away and runs down Hill . The hole home is built on a hill . Everything leans .Door closing properly now Took one picture of model and serial and one of receipt ; Job Cmpltd
Arthur H.
Whirlpool dryer WED4815EW1 On arrival customer says dryer not heating. I ran dryer and it was heating on the time cycle . Moved timer to no heat and fluff setting and dryer was still heating . Removed the back and the heating element. Element is grounding to housing . Replaced heating element with new one . Test ran on fluff no heat and dryer is now heating correctly. Took one picture of model and serial and one of receipt ; used 1 279838 (ELEMENT,HEATER) from stock, Job Cmpltd
Arthur H.
Whirlpool refrigerator WRS342F1AW00 Customer says ice dispenser not working. At arrival ice chips are clogging The bucket . Used steamer to clear all ice from under bucket and freezer door . Tested dispenser and all functions are working properly now.Took one picture of model and serial Customer paid $147.39 by credit card ; Cllctd $147.39 CC Ref # 0240, Job Cmpltd
Jeremy F.
Whirlpool dishwasher WDF310PLAB0 Replaced parts, dispenser is operating normally, spray arms are spraying water normally, checks ok.; Job Cmpltd
Jeremy F.
Whirlpool refrigerator GI6SDRXXY01 Replaced door seal, replaced door switch, door is sealing properly, and light is coming on,checks ok.; Job Cmpltd
Jeremy F.
Jenn-Air refrigerator JS48PPDUDE01 Found ice door flapper stuck open, and motor not ohmng, needs new motor, and flapper.; ordrng 1 WPW10504458 (door-chute) and 1 WPW10546285 (motor), schdld next appmnt for 9/21 FRI
Jeremy F.
Whirlpool dishwasher WDT720PADM3 Replaced sump, and motor, ran through test cycle, motor is making loud noise, motor is defective, ordering new pump, and motor.; ordrng 1 W11124384 (SUMP AND MOTOR), schdld next appmnt for 9/18 TUE
Arthur H.
Maytag dishwasher MDB7749SBB3 On arrival customer says dishwasher will not drain . I did a cancel drain and unit Drain pump came on . I removed the drain hose from disposal and did cancel Drain again and unit pumped out into a bucket . The plug had not been removed from the disposal. I removed plug and unit is now pumping the water out Customer paid service call and 25.00 for small job no parts. Total $123.05 by check Took one picture of model and serial ; Cllctd $123.05 Check # 2059, Job Cmpltd
Arthur H.
Kitchen Aid refrigerator KSC24C8EYY02 Sent automated call on way. Knocked and rang door bell in the front . Knocked on back door two different times . Took pictures of front and back door Called 344-0842 no one answered Departed 8:48am Came back at 10:00 am customer says freezer is not freezing ice cream or popsicles . I removed back and found compressor and dryer have been replaced.See photo of dryer. Looked for leak with light and glasses . Nothing found . Unit A little low on Freon . Evacuated the system and pulled vacuum and recharged. Recharged with correct amount of Freon 5.3 oz ask customer to monitor temps ; Job Cmpltd
Jeremy F.
Maytag dryer MEDX655DW1 Checked blower, checked element, checked vent, found vent installed incorrectly, reinstalled vent, no smell, checks ok.; Job Cmpltd
Jeremy F.
9/10/18 12:41: JF there 9/10 MON, 13:27 to 13:36, Checked wire harness, found wire harness not hooked up correctly, reinstalled wire harness, checks ok.; Job Cmpltd
Jeremy F.
Replaced evap fan motor, unit is cooling, checks ok.; Job Cmpltd,
Charles S.
CS there 9/6 THU, 9:03 to 9:22, Wp22001651 timerInstalled and operation ckd ok. No leaks and power to unit is good. All ckd ok.; Cllctd $239.34 Check # 285789, Job Cmpltd
Arthur H.
stalled new electronic control board. Test ran dryer. All operations are now working properly. Took one picture of model and serial ; Job Cmpltd
Arthur H.
Installed new user interface. Calibrated Washer to new control. Test ran washer All operations are now working properly.Customer paid service call fee and labor charge by credit card 173.82; Cllctd $173.82 CC Ref # 2249, Job Cmpltd
Arthur H.
9/6/18 10:05: AH there 9/6 THU, 9:33 to 10:23, Customer says check vent light comes on with every load . No matter how clean Lint filter is . I took dryer apart and vacuum all lint from inside . All parts of dryer Are lint free . Customer has really long vent pipe that needs cleaned as well . Ran dryer with out vent pipe hooked up and the check vent light never came on .; Cllctd $147.39 bankcard, Job Cmpltd,
Arthur H.
Customer complaint is moisture on top of refrigerator door. None observed At this time . Explained to read use and care guide for noises and operations Of her refrigerator. All door seals are good no moisture anywhere inside refrigerator. All operations are normal ; Job Cmpltd
Anthony S.
Installed timer. Still not advancing some cycles. Customer complaint of unit not heating also. Replaced thermal cut out kit. Called WP TechLine. Found open circuit on orange wire from timer X contact to heating element. Repaired open wire. Reinstalled all related components. Ran test cycle. All ok at this time. ; used 1 279816 (THERMAL CUT OFF HI) from stock, Job Cmpltd