Local Reviews
for Cincinnati, OH
Powered by Fluid LOCALHappy with service and technician. Covered by Kitchen Aid Insurance
Paul - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for writing a review!
Very professional and courteous staff
Gloria - Cincinnati, OH
Timely service
Response from A to Z Appliance Service:
Thank you for writing a review!
Great Service
Randy - Cincinnati, OH
The tech was right on schedule and made the necessary repairs in quick order. 100% satisfied with AtoZ and Micheal. Their notification and tech tracking system is awesome!
Response from A to Z Appliance Service:
Thank you for writing a review! Michael is a vital part of our team.
Excellent service
Wes - Cincinnati, OH
Very professional and knowledgeable. We will see if the new part works after we start the dishwasher.
Response from A to Z Appliance Service:
Thank you for writing a review!
Service call
Darlene - Cincinnati, OH
Our service tech was both knowledgeable and courteous.
Response from A to Z Appliance Service:
Thank you for writing a review!
Great service
Shawn - Cincinnati, OH
Tech was great and very prompt with fixing the problem
Response from A to Z Appliance Service:
Thank you for giving us your feedback. If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.
Outstanding service, very professional
Marjorie - Cincinnati, OH
Julia
Julie - Cincinnati, OH
Great service. Very informative
Response from A to Z Appliance Service:
Thank you for writing a review!
Tim
T - Cincinnati, OH
Terry was so nice and courteous. However the ice maker is not working. The mystery continues?!
Response from A to Z Appliance Service:
Thank you for writing a review. Someone will be reaching out to you soon regarding this issue.
Lindy
Lindy - Cincinnati, OH
Great service. Fixed issue.
Response from A to Z Appliance Service:
Thank you for writing a review!
Great
Barbara - Cincinnati, OH
The best service person I have ever dealt with
Response from A to Z Appliance Service:
Thank you for writing a review for us!
Kitchen Aid Refrigerator Service
William - Cincinnati, OH
Charles did a great job. The refrigerator is much lower quality than it should be. Many service calls over its 5-year life. Kitchen Aid / Whirlpool now has said there is nothing more they can do. This is very disturbing.
Response from A to Z Appliance Service:
Thank you for giving us your feedback! We are glad to hear your experience with our service met your expectations even though the expectations of the appliance and brand were not met.
Great
Elsie - Cincinnati, OH
Great job. Fully explained what the problems were. Very polite
Response from A to Z Appliance Service:
Thank you for writing a review for us!
Fabulous Service
Kevin - Cincinnati, OH
The serviceman that helped me with my refrigerator went above and beyond. Very impressed!~
Response from A to Z Appliance Service:
Thank you for writing a review!
Thorough and efficient.
Rosanna - Cincinnati, OH
Very happy with this service opposed to the other two. And this call fixed the problems w/our new dishwasher.
Response from A to Z Appliance Service:
Thank you for writing a review for us. If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.
Exceptional service
John - Cincinnati, OH
Called to ask if he could come early, had correct part and repair completed quickly. Can't beat the service offered. Mike did a great job.
Response from A to Z Appliance Service:
Thanks for writing a review! Your feedback is very valuable to us!
Knowledgeable and professional
James - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for giving us your feedback!
Missy
Melissa - Cincinnati, OH
He was so nice and kind and very knowledgeable.
Response from A to Z Appliance Service:
Thank you for leaving a review for us!
Best Ever
Ann - Cincinnati, OH
Quickly identified oven problem, had tools to remove oven. Ordered part and back in two days to complete repair. Company communicates scheduled repairs and when Terry would be at the house. Great company to work with.
Response from A to Z Appliance Service:
Thank you for giving us your feedback! We are glad to hear that the service experience met your expectations.
Pleasant experience
Richard - Cincinnati, OH
Great honest service!
Response from A to Z Appliance Service:
Thank you for writing a review for us!
Pleasant and professional
Mydonna - Cincinnati, OH
The man who came to service our fridge was perfect. Very knowledgeable, quick and friendly!
Response from A to Z Appliance Service:
Thank you for writing a review!
Honest,helpful repairman!
Judi - Cincinnati, OH
Charles made sure we knew about charges, cost of repair and was clear on what the problem was.
Response from A to Z Appliance Service:
Thank you for writing a review! Charles is a vital part of our team.
Michael was a delight
Chris - Cincinnati, OH
I am normally cautious about having people in my home. Michael was both professional and instantly made me comfortable with his presence. I will use you all again, and request Michael. I haven’t seen the cost yet- so I will leave that one blank.
Response from A to Z Appliance Service:
Thank you for writing a review! Michael is a very important part of our team! We are glad to hear that your service experience met your expectations.
Prompt and professional service.
Nancy - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for writing a review!
Perfect in every way
Robert - Cincinnati, OH
Excellent, on time, knowledgeable and fixed the problem
Response from A to Z Appliance Service:
Thank you for writing a review!
Great service but high price
Justin - Cincinnati, OH
Maytag repair
Sarah - Cincinnati, OH
Timely, friendly, knowledgeable
Response from A to Z Appliance Service:
Thank you for writing a review!
Everything was good.
Gerald - Cincinnati, OH
Everything was good.
Response from A to Z Appliance Service:
Thank you for writing a review! If there was anything we could have done to improve your experience and bring you 5-star service, please feel free to reach out and let us know.
P
P - Cincinnati, OH
Nice guy knew what he was doing.
Response from A to Z Appliance Service:
Thank you for writing a review!
Excellent service. On time for appointment, plus a call to inform me he was 10 minutes from the house
Dale Duermit - Cincinnati, OH
Terry was very efficient and did a quality job from installing the required parts, to the condition of the laundry area. Very clean. I will ask for Terry the next time I need any appliance repaired. Terry has made me a customer of A to Z.
Response from A to Z Appliance Service:
Thank you for writing a review! Terry plays a vital role on our team and strives to do each job efficiently and thoroughly.
Mrs
Richard - Cincinnati, OH
Very impressed
Response from A to Z Appliance Service:
Thank you for writing a review!
Great service
Jamie - Cincinnati, OH
Nice guy and quick on time - good job
Response from A to Z Appliance Service:
Thank you for writing a review!
Great
William - Cincinnati, OH
Nice! Clean and efficient. No issues with dryer at present time.
Response from A to Z Appliance Service:
Thanks for writing review!
Mary
Mary - Cincinnati, OH
Mike explained the problem and returned days later to install the new igniter.
Response from A to Z Appliance Service:
Thank you for leaving a review for us!
On time and great service
Barbara - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for writing a review
Dishwasher repair
Mark - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for writing a review!
No repair requested but still good service
Marybeth - Cincinnati, OH
Terry took the time to answer all of my questions, even though he was technically finished. I was very grateful!
Response from A to Z Appliance Service:
Thank you for writing a review! Terry is a very important member of our team who aims to serve the customer and do each job efficiently and thoroughly.
Beautiful Technician
Annabel - Cincinnati, OH
He was the upmost in care and explanation. I hope that you have more people in your employment like him.
Response from A to Z Appliance Service:
Thank you for writing a review! Michael is a very important part of our team who strives for excellence.
Fast, polite and right on schedule
Chris - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for writing a review!
Good Service
Mrg - Cincinnati, OH
My dryer bottom was falling apart, he replaced it in a timely fashion.
Response from A to Z Appliance Service:
Thank you for writing a review! If there was anything we could have done to improve your experience, please feel free to reach out and let us know.
Customer
Steven - Cincinnati, OH
He did a very good job.
Response from A to Z Appliance Service:
Thank you for writing a review for us!
Timely and professional
Hana - Cincinnati, OH
He showed up when they said he would, explained everything and efficiently fixed things. He was kind to my dog and was an overall pleasant experience. There are still some issues with the fridge but I won't hesitate to call A to Z again.
Response from A to Z Appliance Service:
Thank you for writing a review! We are hopeful that your fridge will be fixed at the next appointment. Thank you for trusting us with your appliance.
Great resolution to frustrating problem
Kathleen - Cincinnati, OH
Michael was very friendly and knowledgeable. He accurately diagnosed the problem with my brand-new washer. And along with another technician, Chuck, quickly repaired the appliance when the part finally came in.
Response from A to Z Appliance Service:
Thank you for writing a review! If there is anything we could have done to better serve you and bring you a 5-star experience, please feel free to reach out and let us know
Repair kitchen Aid refrigerator
Diane - Cincinnati, OH
It still isn’t working. Freezes up. He was so nice and really tried. I think it’s hopeless. I’m desperate. Over a month without a refrigerator the warranty people keep sending different people. Yours was the best but it’s still freezing in top part. Diane
Response from A to Z Appliance Service:
Thank you for writing a review! We hope we can solve the issue at your next appointment.
Unhappy Maytag customer
Missy - Cincinnati, OH
I was not happy with the service. He did not fix my washer leak and proceeded to note that he thought I was overfilling my washer which couldn’t be farther from the truth. I have pictures and videos of the Esther coming out of my washer. I have now had to reschedule another service tech for Monday which is a HUGE inconvenience for me. I am not a happy customer at this point Would also note I just bought this product in June. Wishing I hadn’t purchased a Maytag.
Very helpful in "diagnosing" the problem.
Nora - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for writing a review!
Great Service
Kristin - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for writing a review for us!
Excellent
Andrea - Cincinnati, OH
Easy to schedule and change appointment. Professional representative showed up and efficiently fixed the problem with my refrigerator door and even offered some life extending tips.
Response from A to Z Appliance Service:
Thanks for writing a review! We are glad to hear your experience with us met your expectations.
Excellent Service
Carla - Cincinnati, OH
Professional and timely. Did a thorough job and made sure it was working before he left.
Response from A to Z Appliance Service:
Thanks for writing a review! We are pleased to hear that your expectations were met and the job was completed efficiently
Mike was pleasant & knowledgable.
Peggy - Cincinnati, OH
Great service. Appreciate the hard work.
Robert - Cincinnati, OH
Amy
Amy - Cincinnati, OH
Fast, efficient & easy!!
Response from A to Z Appliance Service:
Thank you for writing a review. We are glad to hear that your experience was positive.
service on kitchenmaid cooktop Great Service!!!
Andre - Cincinnati, OH
Thank you Micheal for the excellent service you provided, you where knowledgeable, professional, respectful, these qualities are hard to find in customer service today. I hope a to z understands that employees like you are a value to their company.
Response from A to Z Appliance Service:
Thank you for writing a review! Michael is a very important part of our team and always strives for excellence.
Professional and excellent service
Chris - Cincinnati, OH
Outstanding and knowledgeable Repair Gentleman. Friendly and caring job done right and timely. If ever a problem I would call this organization First!
Response from A to Z Appliance Service:
Thank you for writing a review. We are pleased to hear that your service met your expectations.
Great
Wallace - Cincinnati, OH
Micheal appreciation all you done
Response from A to Z Appliance Service:
Thanks for writing a quick review for us
Excellent
Gregory - Cincinnati, OH
Rep was on time and explained the issue well I forgot to ask how to remove scratches. Thank you
Review
Casey - Cincinnati, OH
Great Service, Very Professional
Carolyn - Cincinnati, OH
Very knowledgeable about appliance they were servicing. Joel was very professional, prompt, and polite. I would definitely call on A-Z for future service needs.
Response from A to Z Appliance Service:
Thank you for writing a review for us. We are glad to hear your service exceeded your expectations and the problem was resolved.
Excellent customer service
Melissa - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for leaving us a rating.
excellent
Sherry - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for leaving a rating.
great service
Kathleen - Cincinnati, OH
Arrived on time and provided great service! Highly recommend!
Response from A to Z Appliance Service:
Thank you for writing a review for us.
Excellent Service!
Michael - Cincinnati, OH
Joel did an excellent job! He was on-time, Anticipated the problem and brought the needed part, and was quick and efficient. He also shared what he was doing and why. He was courteous and respectful. I highly recommend Joel!
Response from A to Z Appliance Service:
Thank you for writing a review. We are pleased to hear that your experience with our technician was positive and that the problem was resolved.
Great Warranty Work
Deanna - Cincinnati, OH
The service person was excellent, on time and quick service.
Response from A to Z Appliance Service:
Thank you for writing a review. We are very glad to hear your experience was positive.
Great Service!
Aimee - Cincinnati, OH
Very accommodating and professional! Also very knowledgeable
Very helpful and gets results!
Gina - Cincinnati, OH
Very professional and knowledgeable!
Response from A to Z Appliance Service:
Thank you for taking the time to write a review for us.
Professional Service!
Connor - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for taking the time to rate your experience with us.
Great Service
Caroline - Cincinnati, OH
they stand by their work,
Response from A to Z Appliance Service:
Thank you for taking the time to review us.
Difficult Service effort
William - Cincinnati, OH
We had an unusual need and it took 3 - 4 visits to get it resolved. I was impressed that A-Z stuck with the issue until it was resolved.
Response from A to Z Appliance Service:
Thank you for taking the time to write us a review. We are pleased to hear that the issue was resolved, and thank you for your feedback to us about the job.
Great Service
Dave - Cincinnati, OH
Response from A to Z Appliance Service:
Thanks for reviewing A to Z.
Friendly Service
Paul - Cincinnati, OH
The technician was friendly and did an excellent job of explaining what went wrong with our appliance and whether or not it would be worth to fix or buy a new one.
Excellent
Alfonzo - Cincinnati, OH
A very good individual , with a great attituded who knew his job very good . A good job well done .
Response from A to Z Appliance Service:
Thank you for taking time to write a review. We are always pleased to hear that our customers have had a positive experience.
Mrs Pace
Emily - Cincinnati, OH
Response from A to Z Appliance Service:
Thanks
Review
Connie - Cincinnati, OH
Response from A to Z Appliance Service:
Thanks
Hill
William - Cincinnati, OH
Great service...very prompt and patient with our dishwasher repair!
Response from A to Z Appliance Service:
Thank you for your review. We are pleased to hear that your experience was a positive one.
Polite, Professional, friendly
Lisa - Cincinnati, OH
Really appreciated the prompt service and candid assessment
Response from A to Z Appliance Service:
Thank you for your review. We value each customer and aim to leave them with a positive experience.
Great service
Kathy - Cincinnati, OH
Great service on time.
Response from A to Z Appliance Service:
Thanks.
Great service
Jennifer - Cincinnati, OH
Great experience.
Response from A to Z Appliance Service:
Thanks
Very Friendly Excellent Service
Gay - Cincinnati, OH
Response from A to Z Appliance Service:
Thanks
Joel
Joel - Cincinnati, OH
Great experience with dishwasher repair. Repairman was prompt, professional and even fixed an issue I hadn’t reported. Would gladly use them again.
Response from A to Z Appliance Service:
Thank you for your review. Here at A to Z, we are always encouraged to hear our technicians are doing their best for our valued customers
Great Service
Gary - Cincinnati, OH
Excellent, in time and repaired everything.
Response from A to Z Appliance Service:
Thanks for taking time to give positive feedback.
Micheal@atoz1.com
LAUNDRY MAYTAG MVWC565FWO "Found and replaced failed lid lock, calibrated and tested normal; used 1 W11307244 (LATCH) from stock"
Terry S.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Replaced the fill valve, unit operating properly at this time.Customer kept old parts."
Terry S.
RANGE WHIRLPOOL WFE550S0HZ1 Replace drawer glides on the droid self unit operating properly at this time
Charles S.
ICEMAKER WHIRLPOOL GI15NDXZS1 Wpw10511923 bin thermistorInstalled and all ckd ok. Operation is good. No leaks and works as designed.
Terry S.
DRYER MAYTAG MEDB835DW4 Checked the dryer and found the motor has a dead spot in it and needs replaced.; ordrng 1 W10806761 (motor-drve) and 1 WP697772 (blower wheel)
Charles S.
REFRIGERATOR KITCHENAID KUIX505ESS1 W10897719 valveInstalled valve and all ckd ok. Operationis as designed. No leaks and power is good. All ckd ok. Entered home with cx permission and slip in email. Cx owes balance of Emailing cx to get payment and all ckd ok. Unit operates as designed.
Charles S.
WASHER MAYTAG MVWX500XW0 "Wpw10272630 control,once installed started working and then gave error code. Unit now needs main control as well. Which wasn’t or didn’t show issue first trip. W10393448 control Which now brings cost in to Additional Cx has decided that with unknown issue of other control and total cost they would just rather purchase a new unit for what they have to spend. Returning part to office."
Charles S.
RANGE KITCHENAID KRMF706ESS01 Leveled unit for cx. Operation checked ok and all power is good. No leaks and all ckd ok.
Micheal@atoz1.com
RANGE WHIRLPOOL WFG320M0BB2 Installed brackets and reinstalled door. Tested normal.
Terry S.
DRYER - ELECTRIC MAYTAG MEDC465HW0 Found door switch stuck closed.; ordrng 1 WPW10569603 (switch-dor)
Terry S.
DISHWASHER WHIRLPOOL WDF520PADM7 Checked unit over remove debris from pump area unit operating properly at this time
Terry S.
REFRIGERATOR JENN-AIR JS42SSDUDE01 Checked unit over replaced water valve unit still leaking. Call Jay at whirlpool tech support unit needs to be repaired with extending the waterline for the doorSR7726922751Edward; ordrng 2 8201815 (connector)s and 1 WPB5705307 (tube)
Micheal@atoz1.com
WASHER MAYTAG MVWX655DW1 Found failed main control. Ordered control ; ordrng 1 W11116592 (cntrl-elec)
Micheal@atoz1.com
DRYER WHIRLPOOL WED75HEFW1 Removed dryer from washer.found and repaired side panel that drum was rubbing on. Test normal
Micheal@atoz1.com
REFRIG WHIRLPOOL W8TXEWFYQ01 Replaced failed thermostat and unit started up tested normal
Micheal@atoz1.com
WASHER WHIRLPOOL WFW5620HW0 File number 7726796082. Replaced and programmed unit per tech line. Tested unit and found operation normal
Micheal@atoz1.com
REFRIGERATOR KITCHENAID KRSC503ESS01 "Dispenser working intermittently, found harness failure on lower freezer door. Ordered freezer door. Advised customer that door can take 4-6 weeks. ; ordrng 1 LW10728959 (dor-fip)"
Micheal@atoz1.com
DRYER WHIRLPOOL WED8000DW4 From talking to customer possible failed sensor harness. No codes during diagnostics. Ordered sensor harness and thermistor ; ordrng 1 W11242876 (housng-out) and 1 WP8577274 (thermistor)
Micheal@atoz1.com
WASHER WHIRLPOOL WFW5620HW0 Replaced listed parts. Tested unit and found operation normal
Terry S.
REFRIGERATOR WHIRLPOOL WRF540CWHW00 Damper has a loud grinding noise unit needs damper replaced; ordrng 1 WPW10594329 (control)
Charles S.
DISHWASHER WHIRLPOOL WDT710PAHB Work order doubled. Cancel ticket
Charles S.
RANGE WHIRLPOOL WFG320M0BW2 W11171357 panelW10873441 end cap72017 touch upPower good just needs endcap and panel . Ordering parts for repair ; ordrng 1 72017 (touchup wht) and 1 W10873441 (endcap-pnl) and 1 W11171357 (panl-cntrl)
Charles S.
BELLA KITCHENAID KRFC604FSS00 Wpl techlineRich ......Unit ice maker is working intermittently. Called wpl techline. Went through diagnostics. Checked wires in door. Wires are fine. Ice maker started making ice intermittently and told valve inside fridge and ui on front door. Sr#7726892162W11194380 valveW10316760 thermistorW11099702 ui; ordrng 1 W10316760 (thermistor) and 1 W11099702 (panel-ui) and 1 W11194380 (valve)
Charles S.
RANGE WHIRLPOOL MGRH865QDS Installed gasket and installed door. Allowed cx to clean glass.
Micheal@atoz1.com
DRYER WHIRLPOOL WED5620HW1 "This is a dryer, not a washer. Replaced failed drum assembly. Tested unit operation normal"
Micheal@atoz1.com
MICROWAVE IKEA IBMS1455DS00 Replaced failed button and holder tested unit and found operation normal
Micheal@atoz1.com
N/A N/A WFW8300SW05 Replaced failed water pump. Tested unit and found operation normal
Micheal@atoz1.com
REFRIGERATOR WHIRLPOOL WRF535SMHZ01 "Replaced failed door switch, tested unit and found operation normal"
Charles S.
REFRIGERATOR KITCHENAID KRSC703HPS00 "Cx was concerned about how drawer opened and closed.wheels on drawer feel ok. But still drags bad. Also door bin missing and top shelf comes apart. Ordering,parts for repair. W10494333 bin frameWPW10316461 binW11300659 shelfW10805083 trackW10805082 trackW11175807 pin (2)WPW10440266 coverW11164152 roller (2); ordrng 1 W10494333 (bin-frame) and 1 W10805082 (rail) and 1 W10805083 (rail) and 2 W11164152 (roller)s and 2 W11175807 (axle)s and 1 W11300659 (SHELF) and 1 WPW10316461 (bin) and 1 WPW10440266 (cover)"
Charles S.
DISHWASHER WHIRLPOOL MDB4949SHZ Address goes to place called appliance factory. Unit is actually in customers home. Calling cx to get address and schedule appt for repair. Cx address309 East main st Owensiville Ohio 45160513-519-7922Ordering parts for unit that’s under warrantyW11177741 gasketWPW10348269 pump drainCx also stated pump is loud and scheduled appt for Monday Jan 20th afternoon appt. ; ordrng 1 W11177741 (gasket) and 1 WPW10348269 (drain pump)
Micheal@atoz1.com
MICROWAVE JENNAIR JMW3430WB02 Need second tech ; schdld next appmnt for 1/21 TUE !
Terry S.
REFRIGERATOR WHIRLPOOL GI6FDRXXY07 Check unit over found icemaker is constantly cycling and not filling unit had bad module replace the icemaker assembly unit filled unit operating properly at this time
Micheal@atoz1.com
DRYER WHIRLPOOL MGD5630HW1 "Found F3E2 code flashing, eReset error code and it returned. Checked sensor for proper connection. Ordered acu and sensor harness.; ordrng 1 W10906551 (moisture sensor kit) and 1 W11388031 (CONTROL )"
Micheal@atoz1.com
COOKTOP JENNAIR JGC1536ADS Found failed burner switches. Ordered burner switch harness; ordrng 1 WPW10184468 (harns-wire)
Terry S.
TOPLOAD AUTO WA MAYTAG MVWP575GW0 Checked unit over found error code for the motor assembly also found unit making grinding noise in the gearcase unit needs gear case motor and split assembly replaced; ordrng 1 W10721967 (drive pulley) and 1 W11131260 (gearcase) and 1 W11222082 (motor-drve)
Terry S.
DISHWASHER KITCHENAID KDPE234GPS0 Check the dishwasher over found no power out of the main board to the consul unable to determine if the issue started in the console or the main board ordering main board and consul to repair dishwasher; ordrng 1 W11162736 (console) and 1 W11305303 (cntrl-elec)
Micheal@atoz1.com
REFRIGERATOR MAYTAG MRT118FFFM04 WPW10498976. Valve cracked and leaking. Ordered valve; ordrng 1 WPW10498976 (valve)
Micheal@atoz1.com
DRYER WHIRLPOOL WED5600XW0 "Replaced failed heating element, tested unit and found operation normal"
Terry S.
ICEMAKER KITCHENAID KUIX505ESS1 Checked unit over found thermistor values off replace thermistor unit operating properly at this time.; pckd up 1 WPW10511923 (thermistor)
Charles S.
REFRIGERATOR KITCHENAID KDDO24RVX Told not to installed unit. Can’t check unit when power is off due to unit and compactor on same circuit.
Charles S.
DISHWASHER WHIRLPOOL WDT710PAHB "W10907189 handleW11116418 panel Parts installed and power good,no leaks. Operation is as designed all ckd,ok"
Micheal@atoz1.com
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Failed defrost system, ordered heater and control. ; ordrng 1 W10857624 (heater) and 1 W11089236 (cntrl-elec)"
Charles S.
REFRIGERATOR KITCHENAID KBSN602EPA01 Rescheduling and still waiting on wpl from research dept. keep getting wrong bin sent in. ; schdld next appmnt for 1/23 THU !
Terry S.
REFRIGERATOR JENN-AIR JS42SSDUDE01 Checked unit over found unit dripping from water valve under the refrigerator turned off the water unit needs valve replaced; ordrng 1 W11243758 (valve) and 1 WP2300868 (fitting)
Charles S.
WASHER WHIRLPOOL WTW7500GW0 Power to unit good. Trap in pump clogged. Cleaned out trap and tested unit. All drains and operates as designed. Ckd ok.
Charles S.
ALPHA - CLYDE WHIRLPOOL WFW94HEXL2 WPW10409997 tub assy W11415987 shocks plus taxUnit keeps throwing error code. Vibration bad. And bearing going out in tub assy. Unit power is fine and no leaks but needs following parts for repair. Vibrates to extent that sensors are giving of error codes and draw back from bad bearing. Cx paid scall rather buy new unit.
Charles S.
BELLA KITCHENAID KRFC604FSS00 W10898228 ice makerW10917313 gasketInstalled parts listed and all ckdok. Operation is as designed. No leaks and power is good.
Charles S.
DRYER WHIRLPOOL MED3500FW0 W11229601 door installed and all ckd ok. Operation is as designed. Also had to remove lint that was causing vibration in blower wheel. Tore unit apart to repair. Double labor ?
Micheal@atoz1.com
REFRIG WHIRLPOOL W8TXEWFYQ01 "Last visit compressor was running, evap motor running, condenser motor not. Now cold control is failing, give it a thump and it shuts off. Ordered cold control. WPW10511937.; ordrng 1 WPW10511937 (thermostat)"
Terry S.
RANGE ELECTRIC WHIRLPOOL WFE550S0HZ1 Unit over found right side drawer glide cracked unit needs drawer glide assembly replaced; ordrng 1 W10807828 (glide-drwr)
Terry S.
REFRIGERATOR WHIRLPOOL GS6NBEXRQ01 Replaced ice maker instructed customer on incoming water pressure issue unit checked OK
Micheal@atoz1.com
RESIDENTIAL REFR KITCHEN AID KRMF706ESS01 Replaced failed motor and control. Trim cracked when removing it. Ordered trim piece; ordrng 1 W11125932 (trim)
Micheal@atoz1.com
DRYER AMANA NED4655EW1 Replaced failed timer assembly. Tested unit and found operation normal
Micheal@atoz1.com
RANGE WHIRLPOOL WFG320M0BB2 "Replaced listed parts now 2glass holder brackets missing, ordered brackets; ordrng 2 W10883315 (brkt-mntg)s"
Micheal@atoz1.com
N/A N/A WFW8300SW05 "Unit needs dryer pulled, thought I could change pump without pulling dryer but unit is in a drain pan and cannot access washer screws; schdld next appmnt for 1/14 TUE !"
Micheal@atoz1.com
N/A N/A IAS5000RQ0 "Found leaking pump, burning motor and broken coupler, replaced listed parts and tested, operation normal"
Terry S.
N/A N/A GEW9878PW0 Checked unit over found open door switch replace the door switch assembly unit operating properly at this time; pckd up 1 WPWP3406107 (SWITCH)
Terry S.
REFRIGERATOR JENN-AIR JUD24FCECX00 Checked unit over found light switch open for the lower drawer compartment area unit needs switch replaced; ordrng 1 W10721454 (switch)
Terry S.
WASHER MAYTAG MVWB865GW0 "Replaced the console & lid lock, unit operating properly at this time."
Terry S.
FRENCH DOOR XTER WHIRLPOOL WRX735SDHZ02 "Customer has a safety concern with the refrigerator rolling out on her toes when she tries to open the door, remove toe grill and re-leveled and reposition the refrigerator feet to securely connect the refrigerator to the floor so would not roll on customers foot"
Terry S.
RANGE ELECTRIC WHIRLPOOL WFE505W0HS1 Checked unit over found temperature settings not matching to oven temperature on free heat unit preheating to cooler temperature then desired unit needs probe and EEOC and replaced; ordrng 1 W11314391 (cntrl-elec) and 1 WPW10181986 (sensor)
Terry S.
REFRIGERATOR KITCHENAID KRFC300ESS01 Checked unit over found valve leaking turned off water to the refrigerator in the basement customer damage to the freezer door trying to open the freezer take gave customer estimate of the door customer declined van estimate but approved estimate to replace the water valve; ordrng 1 WPW10420083 (valve)
Charles S.
REFRIGERATOR KITCHENAID KBF042FTX00 Installed w10802701 controlPowers on with lights but not kicking on to compressor. Calling techlineRep... Dave stated he seen where control has been replaced and fan to condenser. Said he always recommends changing both condenser and evap fans together. Dave with techline stated that ui is good and condenser fan as well. Said to order another control and this time evap fan. Anytime evap fan isn’t replaced it pops the control. Draws all voltage and pops controlThis needs replaced as well and order another controlDave with techline stated he documented I wasn’t told about control and also advised me to order another control with fan as well. Fan W10822580 125.27W10802701 controlStated the control and both fans would needed replaced either way. Advising cx of issue. File # 7726765697; ordrng 1 W10802701 (cntrl-elec) and 1 W10822580 (evap fan motor)
Micheal@atoz1.com
OVEN KITCHENAID KEMS379BSS00 F1E1 relay board. File number. 7726847580; saved tckt
Micheal@atoz1.com
DISHWASHER MAYTAG MDB8959SFZ0 Cust will call back if problem occurs again
Micheal@atoz1.com
DRYER MAYTAG MEDX655DW1 "Repaired blower assembly, tested unit and found operation normal"
Charles S.
MICROWAVE WHIRLPOOL WOC54EC0HB01 W11261167 controlW11297726 consoleInstalled parts listed. Power to unit good. Operation is as designed and all ckd ok. Had to remove unit from wall. *DOUBLE LABOR*
Charles S.
DISHWASHER WHIRLPOOL WDT710PAHB Unit has damage to panel and handle missing. Power to unit is good just needs parts for repair. W10907189 handleW11116418 panel; ordrng 1 W10907189 (handle) and 1 W11116418 (panel)
Micheal@atoz1.com
WASHER MAYTAG MHW5630HW0 "Replaced failed pump assembly, tested for leaks and operation. Zip tied drain...operation normal"
Micheal@atoz1.com
DRYER WHIRLPOOL WED5600XW0 "WP3387747 failed element, ordered element; ordrng 1 WP3387747 (element)"
Micheal@atoz1.com
REFRIGERATOR WHIRLPOOL KSSC42QTS02 Found and ordered failed icemaker and auger motor. Ordered both.; ordrng 1 W10822635 (motor) and 1 WPW10277448 (icemaker)
Micheal@atoz1.com
RANGE KITCHENAID KDRS483VSS04 File number 7726834965. Per tech line order inner and center liners. Contacted partner team for concession. KO5DR00DPL1. ; ordrng 1 WP4457132 (PANEL) and 1 WP9759413 (liner-door)
Joel L.
WASHER WHIRLPOOL MVWX655DW0 "Belt PULLY nut had come loose, was causing PULLY to fall down into cover, reinstall,Ed and tightened down. All sounds are good now."
Joel L.
REFRIGERATOR MAYTAG MFI2569VEM2 "Unit has compressor issue. Compressor is running but no cooling of unit, all fans are operating. The suction lines on the compressor are cold indicating no refrigerant is moving though the condenser and evaporators. The minimum for this repair, to have a compressor tech come out and replaced the compressor and die drier. Would be...Labor 499.99W10160407 compressor 413.50Service call - paid 90.00Cus will call 937-878-8271 If repair is needed."
Micheal@atoz1.com
REFRIGERATOR WHIRLPOOL WRF535SMHZ01 "Replaced failed icemaker assembly, light working intermittently ordered door switch; ordrng 1 W11396033 (SWITCH )"
Micheal@atoz1.com
DRYER WHIRLPOOL WED6200SW0 Found broken idler pulley. Ordered pulley and belt; ordrng 1 8547174V (pulley-idr) and 1 WP8547168 (belt)
Micheal@atoz1.com
DISHWASHER KITCHENAID KDTM354EBS3 Found no voltage coming to unit after cust changed wall switch. Customer is going to recheck the wiring
Micheal@atoz1.com
REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Found failed main control, ordered control file number 7726818338. ; ordrng 1 W11353813 (CONTROL)"
Micheal@atoz1.com
WASHER WHIRLPOOL CAE2745FQ0 "Service call already collected. Replaced failed actuator, calibrated unit and tested, operation normal"
Joel L.
DRYER WHIRLPOOL WED5620HW0 Unit was not heating properly also not getting good airflow. Replaced heating element and cleared exhaust. Tested for proper airflow and healing after repair. All checks and tests are good. Customer to observe
Joel L.
REFRIGERATOR IKEA IX5BBEXDS01 Mechanically unit is functioning and cooling in the freezer but dampener control is not staying open and allowing you need to cool and fresh food section. Cooling fan is working and getting her a good airflow. Temperature is holding around 2 to 0 in freezer. Would need main electronic control replaced for repair. Unit has a considerable amount of insects that are in under and around the unit and our suspected to have caused the failure on the control. Customer will need to have exterminator come out and properly get rid of this issue before we would be able to install the parts. Customer to call if repair still neededW11035836 board
Micheal@atoz1.com
DRYER MAYTAG MEDC400BW1 "Customer having vent cleaned, reset for Thursday to install thermal fuse.. WP3392519"
Joel L.
DISHWASHER IKEA IUD7070DS3 "Unit is getting power from house to control board. Board is shorted due to insects in and around board. Cus has been advised that in order for us to repair the unit, the area and unit would need to be cleaned by an exterminator and papers showing the unit has been checked and ok for repair. Cus to call back once issue is resolved W10906424 control board would be needed for repair."
Micheal@atoz1.com
RANGE WHIRLPOOL WFE505W0HB1 Replaced failed terminal block. Repaired wiring to block. Tested unit and found operation normal
Micheal@atoz1.com
N/A N/A W8TXEWFYQ01 "Replaced failed condenser fan motor, tested normal"
Micheal@atoz1.com
LAUNDRY MAYTAG MVWB766FW1 Unit would not fill on hot water setting. Replaced failed fill valve and unit tested normal
Micheal@atoz1.com
WASHER WHIRLPOOL WFW5620HW0 "Per tech line order main control, ui and upper harness F6E2 code; ordrng 1 W11316252 (harns-wire) and 1 W11319991 (cntrl-elec) and 1 W11322903 (cntrl-elec)"
Micheal@atoz1.com
WASHER WHIRLPOOL WFW5620HW0 "Found leak in bellow, ordered bellow. W11314648; ordrng 1 W11314648 (bellow)"
Micheal@atoz1.com
RANGE KITCHENAID KSGG700ESS0 Panel did not come with electronics. Reordered control; ordrng 1 WPW10603096 (cntrl-elec)
Joel L.
FILT SS TT FID IKEA IUD8010DS2 Found gasket for dispenser door faulty and not allowing to shut. Replaced with new dispenser door. All operations are good now
Joel L.
REFRIGERATOR IKEA ISC21CNEDS00 Water filter housing needs replaced. Door is not removing filter properly. Rescheduling for install ; ordrng 1 WPW10394053 (WATER HOUSING )
Charles S.
DISHWASHER WHIRLPOOL WDT720PADM1 W10876537 pump InstalledPower good. No leaks. And all ckd ok. Operation is good. Removed glass from pump housing. ; used 1 w10876537 (DRAIN PUMP) from stock
Terry S.
WASHER MAYTAG MVWB865GW0 "Checked the washer and found the unit not responding properly, replaced the main board and tested unit operation and unit operating properly at this time."
Terry S.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Checked the refrigerator and found the right side track retainer screw loose and not allowing the deli drawer to open or close properly, installed the screw in the proper position and unit operating properly at this time."
Terry S.
REFRIG WHIRLPOOL WRX735SDHZ00 "Checked the refrigerator temperature at 31’ called into whirlpool tech support and spoke with JK after informing him of what parts have been replaced, he recommended to raise the freezer temperature to 3’ and the refrigerator temperature to 38’JKSR7726682424"
Micheal@atoz1.com
RANGE WHIRLPOOL JDRP436WP02 "File 772678314..GOC is burned up, no low speed fan. Customer calling mfg to request concession for repair. W10830809 W10344051 and W10859105 is needed. Replaced fan motor. ; schdld next appmnt for 1/20 MON !"
Micheal@atoz1.com
N/A N/A WFW8300SW05 F21 code. Failed pump. Ordered WPW10730972; ordrng 1 WPW10730972 (pump-water)
Micheal@atoz1.com
WASHER WHIRLPOOL WED5620HW1 "Failed drum assy, cracked.; ordrng 1 W10508188 (drum)"
Micheal@atoz1.com
RANGE MAYTAG MGR5765QDW Found and ordered failed bake igniter. WP7432P136-60; ordrng 1 WP7432P136-60 (igntr-oven)
Micheal@atoz1.com
RESIDENTIAL REFR KITCHEN AID KRMF706ESS01 "Unit cooling normally. Auger motor inop, has 25 vac going to it. Motor has a burning smell. Ordered ui and auger motor; ordrng 1 W10822606 (motor) and 1 W11330971 (CONTROL )"