Local Reviews
for Cincinnati, OH

Rated 4.7 out of 5 stars based on 95 customer reviews

Map of Cincinnati, OH

Great service & technician ver




Very experienced victor has a great way of explaining the problem. He is very polite & does a great job.


Map of Cincinnati, OH

prompt service , great time frame given




technician very professional in appearance and demeanor and exhibited thorough knowledge of the appliance, definitely would use the service again, but since I purchased a brand with few repairs, I may not have to


Map of Cincinnati, OH

nice guy





Response from A to Z Appliance Service:

Thank you


Map of Cincinnati, OH

JennAir Range





Response from A to Z Appliance Service:

Thank you


Map of Cincinnati, OH

Great service




Answered questions about freezer


Response from A to Z Appliance Service:

Thank you for this review.


Map of Cincinnati, OH

great service





Response from A to Z Appliance Service:

Thank you for the review. We appreciate it


Map of Cincinnati, OH

Refrigerator gasket





Response from A to Z Appliance Service:

Thank you very much for this review


Map of Cincinnati, OH

Mrs.




Great 😃😎the price and service. the serviceman was too cool ,it all was great and awesome. the price was too high it was attainab


Response from A to Z Appliance Service:

Thank you very much for this review. We appreciate it.


Map of Cincinnati, OH

Charged me for no service





Response from A to Z Appliance Service:

When our tech arrived to your house, he found that there was no power getting to your dishwasher by opening up the panel to your unit and checking the connections. Our tech checked to make sure that the breaker was in the correct position. Once he determined it was in the correct position, he determined it was an electrical issue and not an issue with the dishwasher. If the unit still does not work after you have the electrical fixed, we will NOT charge another service call to come out.


Map of Cincinnati, OH

Great service!




Knowledgeable, fast and friendly


Response from A to Z Appliance Service:

Thank you


Professional




No issues at all


Super Knowledgeable and Professional





Response from A to Z Appliance Service:

Thank you for the review


Great service!




Very Punctual! Solved problem quickly. Thanks for the great service! Thanks Anthony!


Response from A to Z Appliance Service:

Thank you for the review


Service




Service technician Jeremy was very professional. Knowledgeable and proficient. Customer service skills was exceptional as well.


Response from A to Z Appliance Service:

Thank you very much for this review. We appreciate it.


timely, efficient, knowledgeable





Response from A to Z Appliance Service:

Thank you for this review


Victor C.

Victor C.

Kitchen Aid refrigerator KRSC503ESS00 Installed new ice maker. Tested Ran as it should. CompleteCustomer is having sweating on fridge and freezer door and on divider between the, as well as some on the walls. ; Cllctd $105.40 CC Ref # 286903, Job Cmpltd

Near New England Ct, Cincinnati, OH 45236
Arthur H.

Arthur H.

Amana Laundry NTW4516FW0 On arrival installed new control got washer to go into diagnostics. Ran auto test Washer was making a clicking noise when it tried to agitate. Replaced the Actuator and washer now shifts from wash to spin and spin to wash correctly. All washer operations are working properly.; used 1 W10913953 (ACTUATOR) from stock, Job Cmpltd

Near Sovereign Dr, Cincinnati, OH 45251
Arthur H.

Arthur H.

Whirlpool kitchen WDT730PAHZ0 On arrival dishwasher door hitting side of cabinet . Adjusted the feet and leveledUnit the best I could . Customer has a bad floor that slopes away and runs down Hill . The hole home is built on a hill . Everything leans .Door closing properly now Took one picture of model and serial and one of receipt ; Job Cmpltd

Near Delta Ave, Cincinnati, OH 45226
Arthur H.

Arthur H.

Whirlpool dryer WED4815EW1 On arrival customer says dryer not heating. I ran dryer and it was heating on the time cycle . Moved timer to no heat and fluff setting and dryer was still heating . Removed the back and the heating element. Element is grounding to housing . Replaced heating element with new one . Test ran on fluff no heat and dryer is now heating correctly. Took one picture of model and serial and one of receipt ; used 1 279838 (ELEMENT,HEATER) from stock, Job Cmpltd

Near Knollridge Ln, Cincinnati, OH 45231
Arthur H.

Arthur H.

Whirlpool refrigerator WRS342F1AW00 Customer says ice dispenser not working. At arrival ice chips are clogging The bucket . Used steamer to clear all ice from under bucket and freezer door . Tested dispenser and all functions are working properly now.Took one picture of model and serial Customer paid $147.39 by credit card ; Cllctd $147.39 CC Ref # 0240, Job Cmpltd

Near Fieldcrest Ct, Cincinnati, OH 45231
Jeremy F.

Jeremy F.

Whirlpool dishwasher WDF310PLAB0 Replaced parts, dispenser is operating normally, spray arms are spraying water normally, checks ok.; Job Cmpltd

Near Country Mills Ln, Cincinnati, OH 45240
Jeremy F.

Jeremy F.

Whirlpool refrigerator GI6SDRXXY01 Replaced door seal, replaced door switch, door is sealing properly, and light is coming on,checks ok.; Job Cmpltd

Near Tanagerhills Dr, Cincinnati, OH 45249
Jeremy F.

Jeremy F.

Jenn-Air refrigerator JS48PPDUDE01 Found ice door flapper stuck open, and motor not ohmng, needs new motor, and flapper.; ordrng 1 WPW10504458 (door-chute) and 1 WPW10546285 (motor), schdld next appmnt for 9/21 FRI

Near Grandon Ridge Cir, Cincinnati, OH 45249
Jeremy F.

Jeremy F.

Whirlpool dishwasher WDT720PADM3 Replaced sump, and motor, ran through test cycle, motor is making loud noise, motor is defective, ordering new pump, and motor.; ordrng 1 W11124384 (SUMP AND MOTOR), schdld next appmnt for 9/18 TUE

Near Noble Ct, Cincinnati, OH 45239
Arthur H.

Arthur H.

Maytag dishwasher MDB7749SBB3 On arrival customer says dishwasher will not drain . I did a cancel drain and unit Drain pump came on . I removed the drain hose from disposal and did cancel Drain again and unit pumped out into a bucket . The plug had not been removed from the disposal. I removed plug and unit is now pumping the water out Customer paid service call and 25.00 for small job no parts. Total $123.05 by check Took one picture of model and serial ; Cllctd $123.05 Check # 2059, Job Cmpltd

Near Virescent Ct, Cincinnati, OH 45224
Arthur H.

Arthur H.

Kitchen Aid refrigerator KSC24C8EYY02 Sent automated call on way. Knocked and rang door bell in the front . Knocked on back door two different times . Took pictures of front and back door Called 344-0842 no one answered Departed 8:48am Came back at 10:00 am customer says freezer is not freezing ice cream or popsicles . I removed back and found compressor and dryer have been replaced.See photo of dryer. Looked for leak with light and glasses . Nothing found . Unit A little low on Freon . Evacuated the system and pulled vacuum and recharged. Recharged with correct amount of Freon 5.3 oz ask customer to monitor temps ; Job Cmpltd

Near Hillcrest Rd, Cincinnati, OH 45224
Jeremy F.

Jeremy F.

Maytag dryer MEDX655DW1 Checked blower, checked element, checked vent, found vent installed incorrectly, reinstalled vent, no smell, checks ok.; Job Cmpltd

Near Heather Ct, Cincinnati, OH 45242
Jeremy F.

Jeremy F.

9/10/18 12:41: JF there 9/10 MON, 13:27 to 13:36, Checked wire harness, found wire harness not hooked up correctly, reinstalled wire harness, checks ok.; Job Cmpltd

Near Shenandoah Ave, Cincinnati, OH 45237
Jeremy F.

Jeremy F.

Replaced evap fan motor, unit is cooling, checks ok.; Job Cmpltd,

Near Thurnridge Dr, Cincinnati, OH 45215
Charles S.

Charles S.

CS there 9/6 THU, 9:03 to 9:22, Wp22001651 timerInstalled and operation ckd ok. No leaks and power to unit is good. All ckd ok.; Cllctd $239.34 Check # 285789, Job Cmpltd

Near Sacred Heart Ln, Cincinnati, OH 45255
Arthur H.

Arthur H.

stalled new electronic control board. Test ran dryer. All operations are now working properly. Took one picture of model and serial ; Job Cmpltd

Near Woodburn Ave, Cincinnati, OH 45206
Arthur H.

Arthur H.

Installed new user interface. Calibrated Washer to new control. Test ran washer All operations are now working properly.Customer paid service call fee and labor charge by credit card 173.82; Cllctd $173.82 CC Ref # 2249, Job Cmpltd

Near Minot Ave, Cincinnati, OH 45209
Arthur H.

Arthur H.

9/6/18 10:05: AH there 9/6 THU, 9:33 to 10:23, Customer says check vent light comes on with every load . No matter how clean Lint filter is . I took dryer apart and vacuum all lint from inside . All parts of dryer Are lint free . Customer has really long vent pipe that needs cleaned as well . Ran dryer with out vent pipe hooked up and the check vent light never came on .; Cllctd $147.39 bankcard, Job Cmpltd,

Near Milverton Ct, Cincinnati, OH 45248
Arthur H.

Arthur H.

Customer complaint is moisture on top of refrigerator door. None observed At this time . Explained to read use and care guide for noises and operations Of her refrigerator. All door seals are good no moisture anywhere inside refrigerator. All operations are normal ; Job Cmpltd

Near Loralinda Dr, Cincinnati, OH 45251
Anthony S.

Anthony S.

Installed timer. Still not advancing some cycles. Customer complaint of unit not heating also. Replaced thermal cut out kit. Called WP TechLine. Found open circuit on orange wire from timer X contact to heating element. Repaired open wire. Reinstalled all related components. Ran test cycle. All ok at this time. ; used 1 279816 (THERMAL CUT OFF HI) from stock, Job Cmpltd

Near Norbourne Dr, Cincinnati, OH 45240