Local Reviews
for Cincinnati, OH
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Andrea - Cincinnati, OH
Easy to schedule and change appointment. Professional representative showed up and efficiently fixed the problem with my refrigerator door and even offered some life extending tips.
Response from A to Z Appliance Service:
Thanks for writing a review! We are glad to hear your experience with us met your expectations.
Excellent Service
Carla - Cincinnati, OH
Professional and timely. Did a thorough job and made sure it was working before he left.
Response from A to Z Appliance Service:
Thanks for writing a review! We are pleased to hear that your expectations were met and the job was completed efficiently
Mike was pleasant & knowledgable.
Peggy - Cincinnati, OH
Great service. Appreciate the hard work.
Robert - Cincinnati, OH
Amy
Amy - Cincinnati, OH
Fast, efficient & easy!!
Response from A to Z Appliance Service:
Thank you for writing a review. We are glad to hear that your experience was positive.
service on kitchenmaid cooktop Great Service!!!
Andre - Cincinnati, OH
Thank you Micheal for the excellent service you provided, you where knowledgeable, professional, respectful, these qualities are hard to find in customer service today. I hope a to z understands that employees like you are a value to their company.
Response from A to Z Appliance Service:
Thank you for writing a review! Michael is a very important part of our team and always strives for excellence.
Professional and excellent service
Chris - Cincinnati, OH
Outstanding and knowledgeable Repair Gentleman. Friendly and caring job done right and timely. If ever a problem I would call this organization First!
Response from A to Z Appliance Service:
Thank you for writing a review. We are pleased to hear that your service met your expectations.
Great
Wallace - Cincinnati, OH
Micheal appreciation all you done
Response from A to Z Appliance Service:
Thanks for writing a quick review for us
Excellent
Gregory - Cincinnati, OH
Rep was on time and explained the issue well I forgot to ask how to remove scratches. Thank you
Review
Casey - Cincinnati, OH
Great Service, Very Professional
Carolyn - Cincinnati, OH
Very knowledgeable about appliance they were servicing. Joel was very professional, prompt, and polite. I would definitely call on A-Z for future service needs.
Response from A to Z Appliance Service:
Thank you for writing a review for us. We are glad to hear your service exceeded your expectations and the problem was resolved.
Excellent customer service
Melissa - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for leaving us a rating.
excellent
Sherry - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for leaving a rating.
great service
Kathleen - Cincinnati, OH
Arrived on time and provided great service! Highly recommend!
Response from A to Z Appliance Service:
Thank you for writing a review for us.
Excellent Service!
Michael - Cincinnati, OH
Joel did an excellent job! He was on-time, Anticipated the problem and brought the needed part, and was quick and efficient. He also shared what he was doing and why. He was courteous and respectful. I highly recommend Joel!
Response from A to Z Appliance Service:
Thank you for writing a review. We are pleased to hear that your experience with our technician was positive and that the problem was resolved.
Great Warranty Work
Deanna - Cincinnati, OH
The service person was excellent, on time and quick service.
Response from A to Z Appliance Service:
Thank you for writing a review. We are very glad to hear your experience was positive.
Great Service!
Aimee - Cincinnati, OH
Very accommodating and professional! Also very knowledgeable
Very helpful and gets results!
Gina - Cincinnati, OH
Very professional and knowledgeable!
Response from A to Z Appliance Service:
Thank you for taking the time to write a review for us.
Professional Service!
Connor - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for taking the time to rate your experience with us.
Great Service
Caroline - Cincinnati, OH
they stand by their work,
Response from A to Z Appliance Service:
Thank you for taking the time to review us.
Difficult Service effort
William - Cincinnati, OH
We had an unusual need and it took 3 - 4 visits to get it resolved. I was impressed that A-Z stuck with the issue until it was resolved.
Response from A to Z Appliance Service:
Thank you for taking the time to write us a review. We are pleased to hear that the issue was resolved, and thank you for your feedback to us about the job.
Great Service
Dave - Cincinnati, OH
Response from A to Z Appliance Service:
Thanks for reviewing A to Z.
Friendly Service
Paul - Cincinnati, OH
The technician was friendly and did an excellent job of explaining what went wrong with our appliance and whether or not it would be worth to fix or buy a new one.
Excellent
Alfonzo - Cincinnati, OH
A very good individual , with a great attituded who knew his job very good . A good job well done .
Response from A to Z Appliance Service:
Thank you for taking time to write a review. We are always pleased to hear that our customers have had a positive experience.
Mrs Pace
Emily - Cincinnati, OH
Response from A to Z Appliance Service:
Thanks
Review
Connie - Cincinnati, OH
Response from A to Z Appliance Service:
Thanks
Hill
William - Cincinnati, OH
Great service...very prompt and patient with our dishwasher repair!
Response from A to Z Appliance Service:
Thank you for your review. We are pleased to hear that your experience was a positive one.
Polite, Professional, friendly
Lisa - Cincinnati, OH
Really appreciated the prompt service and candid assessment
Response from A to Z Appliance Service:
Thank you for your review. We value each customer and aim to leave them with a positive experience.
Great service
Kathy - Cincinnati, OH
Great service on time.
Response from A to Z Appliance Service:
Thanks.
Great service
Jennifer - Cincinnati, OH
Great experience.
Response from A to Z Appliance Service:
Thanks
Very Friendly Excellent Service
Gay - Cincinnati, OH
Response from A to Z Appliance Service:
Thanks
Joel
Joel - Cincinnati, OH
Great experience with dishwasher repair. Repairman was prompt, professional and even fixed an issue I hadn’t reported. Would gladly use them again.
Response from A to Z Appliance Service:
Thank you for your review. Here at A to Z, we are always encouraged to hear our technicians are doing their best for our valued customers
Great Service
Gary - Cincinnati, OH
Excellent, in time and repaired everything.
Response from A to Z Appliance Service:
Thanks for taking time to give positive feedback.
1358 Herlin Place
Jenny - Cincinnati, OH
The fact that whirlpool does not allow for the mother board to be carried on a truck is an issue. The issue becomes how long it takes to repair the washer. Finally, if I would not have checked to see when the part had arrived my appointment was going to possibly be scheduled without my input as to availability.
Too soon to tell, especially after it was discovered that prior technician had left his repair unfinished
Ed - Cincinnati, OH
Refrigerator repair from Terry Sebastian
William - Cincinnati, OH
Terry was very professional. He was on time, worked quickly to make the repair and was very pleasant to work with.
K
Sandra Elliott - Cincinnati, OH
Good service, arrived on time and explained the service.
John Westrup
John - Cincinnati, OH
Absolutely terrible company. Have worked on on refrigerator for 5 weeks and it is still not making ice. Did not perform a complete diagnostic on the first trip. Doing that would have eliminated 3 subsequent trips. Unfortunately have a service agreement and stuck with them.
Very expedient!
Claudine - Cincinnati, OH
Fulfilled his purpose in a short time. He knew what the problem was and how to solve it. It was explained that warranty work must be called into the company!
Marlena
Marlena - Cincinnati, OH
Excellent, professional
Great Friendly Service
Susan - Cincinnati, OH
A very pleasant experience overall. Very accommodating with friendly and sincere phone conversations when making appointments. Terry is wonderful. He had to come out a few times but always kind and patient and issue now resolved with my oven.
Washer Repair
Robert - Cincinnati, OH
Fast Friendly and Efficient Service
Awesome
Stephanie - Cincinnati, OH
Quick, experienced and awesome service!
Great service
Tami - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you very much for the review. We appreciate it.
Mark is great
Linda - Cincinnati, OH
On time explains everything Great service
Response from A to Z Appliance Service:
Thank you very much for the review.
Great Service!
David - Cincinnati, OH
This Guy Know his Stuff! Thanks gain!
Response from A to Z Appliance Service:
Thank you very much for the review. We like having Arthur on our team.
Arthur is great!
Ronald - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you very much for the review. Arthur and us appreciate you taking the time to review his work. Thanks again
Good service, a little pricey especially the labor costs.
Patrick - Cincinnati, OH
Repair man seemed to know his stuff. Good to work with.
Response from A to Z Appliance Service:
Thank you very much for the review.
Whirlpool repair
Ron - Cincinnati, OH
Great service! I appreciate the expertise of the serviceman
Response from A to Z Appliance Service:
Thank you very much for the review.
Very accommodating service!
Anne - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you very much for the review.
Great service. Informative and courteous
Thomas - Cincinnati, OH
Explained problem and answered a few other questions.
Response from A to Z Appliance Service:
Thank you very much for the review.
Excellent service
Patricia - Cincinnati, OH
Service was prompt and completed to our satisfaction in a professional manner.
Service Review
Ann - Cincinnati, OH
Service was very good, Joel got the dryer fixed quickly. It was expensive adding the service call and the labor was a pretty heavy fee.
Response from A to Z Appliance Service:
Thank you very much for this review. We appreciate it.
Our repair man was wonderful with my son who wanted to watch his every move! I enjoyed working with your company.
Holly - Cincinnati, OH
Excellent service
Peter - Cincinnati, OH
Great
Jillian - Cincinnati, OH
Great thank you
Great service!
Gina - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for this review
Great service and very knowledgeable —
Gina - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for this review
Dryer repair
Fran - Cincinnati, OH
Joel is an Excellent repair technician. He explained why the issue occurred and provided info on other features of the machine.
Response from A to Z Appliance Service:
Thank you for this review
Amy
Amy - Cincinnati, OH
Good. Quick and efficient. Arrived on time. Fixed it.
Response from A to Z Appliance Service:
Thank you for this review
Great Service
Thomas - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for this review
Very good service
Emma - Cincinnati, OH
Mark was on time and did a great job. He explained what the problem was took care of our needs. Thanks Emma
Response from A to Z Appliance Service:
Thank you for this review. We appreciate it.
Another awesome technician.
Gene - Cincinnati, OH
This is the second time I asked A to Z for help, and the second time the technician who was scheduled, Charles S., was totally understanding of my problem, the repair that was necessary, efficient, and respectful of my property. I certainly hope that I will not need any more repairs anytime soon, but if and when I do, I will call this company. Thank you for sending Terry the first time and Chuck the second. I think your best sales people are those who come into contact with the public, like these gentlemen. Gene Gelfand, Madeira, Ohio
Response from A to Z Appliance Service:
Thank you for this review. We and our techs really appreciate it when customers leave review. Thanks again
Prompt service
Jeff - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for this review
Good Service
Molly - Cincinnati, OH
Arthur made me feel very comfortable and he did a good job.
Response from A to Z Appliance Service:
Thank you for this review. We and the tech appreciate it.
Great and fast service
Barry - Cincinnati, OH
Replacement of the electronic control panel on a new Whirlpool refrigerator
John - Cincinnati, OH
Our control panel was not working correctly immediately after the refrigerator was installed. We called for a replacement and a repair person was sent soon after. The new part was installed in a short amount of time and the install seems to have been completed with no problems: the new control panel seems to work correctly, nothing was damaged, and no cleanup was required.
excellent repairman
Gary - Cincinnati, OH
Very professional work was completed in a timely fashion
Molly - Cincinnati, OH
GOOD CALL
Brenda - Cincinnati, OH
Very nice efficient,quick and courteous.
Tracy - Cincinnati, OH
Would recommend
Excellent service!!!
Doloris - Cincinnati, OH
Charles was prompt and efficient in completing a slightly tricky handle attachment to our microwave. He was also very personable and pleasant to work with.
QUICK,SERVICE-ON TIME-SERVICE MAN:EXCELLENT
Phyllis - Cincinnati, OH
YOU GOT IT...
Fantastic service!
Frank - Cincinnati, OH
Fantastic!
Always Great Service
John - Cincinnati, OH
Technician quickly repaired the drainage problem I was having with my washing machine.
Very professional, worked quietly, solved the problem at this time.
Claudine - Cincinnati, OH
Mark cleaned up and was polite and concerned.
Professional & competent!
Jebb - Cincinnati, OH
Terry did a great job!
Ok service
Patricia - Cincinnati, OH
The service itself I had no complaints but had a problem with not being informed that the service charge is in addition to repair charges. Given this fact decided not to have repair. Too costly to begin with then add $96.30 to it (tax additional!) way too high. Please put all info upfront!!!
Wonderful service; skilled technician; problem solved!
Gene - Cincinnati, OH
From the moment Terry came into our home, I knew all was well. He was pleasant, knowledgeable, an advocate for the company, efficient and highly skilled. He was careful to make sure our floor was protected and that no mess was left behind. If I ever need service in the future, I will call your company and ask specifically for Terry. He is a great face for your company; if I weren’t retired, I would hire him away from you and put him in charge of customer relations. Thank you.
Great company to work with
Nicholas - Cincinnati, OH
I found this company to be very responsive with a quick turn around and really good at communication. Terry Sebastian was always on time, professional, courteous and efficient. Roxy was also great to deal with. Unfortunately my dishwasher failed again the day after Terry's last visit but Whirlpool is replacing the unit. Nonetheless my experience with A ro Z was a good one. Thanks!
Micheal@atoz1.com
GLOBAL HORIZ AXI WHIRLPOOL GHW9400PT0 Customer complaint loud noise during spin cycle. Reschedule out for Wednesday ; schdld next appmnt for 10/23 WED !
Micheal@atoz1.com
WASHER WHIRLPOOL WFW72HEDW0 Unit locked out before operation normal
Micheal@atoz1.com
N/A N/A JDS9860AAP Customer complaint not cooking properly. Tested unit and found failed sensor probe. Replaced probe and unit tested normal
Micheal@atoz1.com
DRYER WHIRLPOOL WED5620HW0 Tested unit and found failed heater. Ordered WP3387747; ordrng 1 WP3387747 (element)
Terry S.
OVEN WHIRLPOOL MMV5208WB Checked the microwave and found the unit has an F6 error code unit needs the main board replaced. The customer is going to price a replacement product.WPW10569241. Control.
Terry S.
REFRIGERATOR WHIRLPOOL WRT318FZDW05 "Replaced the compressor, need lock ring tech to connect the cap tube at the filter dryer.; schdld next appmnt for 10/24 THU !"
Charles S.
REFRIGERATOR GE GSC23LSRCSS Power good and no leaks. Freezer evap fan out of line. Smoking panel. Adjusted fan blade and all ckd ok. Removed all freezer items and removed back panel. Fixed fan blade and put unit panel back on and items and all ckd ok.
Charles S.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Power good. No leaks. Unit freezer light is out. Harness wire is not in connector and not making contact. Calling wpl techline. Harness wire is not present in unit. It’s way back in insulation. 9379354270 cx number KatieTechline rep...EdDocumented all info and took pics advised by Ed. Also Ed stated no repairable, and sending to engineers to review and cx will be contacted within 48 hours by wpl about swap out of unit. File ref # 7726144196"
Charles S.
REFRIGERATOR JENN-AIR JFX2897DRM02 "W10837274 plateWpw10577864:door icedInstalled,parts listed and all ckd,ok. Operation is as designed . Power good and no leaks."
Terry S.
FRIDGE KITCHEN AID KRFF707ESS01 Checked the refrigerator and found the fill tube frozen again checked for power at the moles plug had 121.8 vac. Per Whirlpool tech support unit needs the UI replaced.7726147594Kurt; ordrng 1 W11089931 (panel-ui)
Micheal@atoz1.com
WASHER/DRYER WHIRLPOOL WED9290FW0 Could not find exact cause of tearing clothes. Ordered drum; ordrng 1 W10541657 (drum)
Micheal@atoz1.com
20' FRENCH KITCHENAID KRFC300ESS00 Unit is freezing every thing. Ordered thermistor main control and diffuser. Customer unable to use refrigerator ; ordrng 1 W10316760 (thermistor) and 1 WPW10317076 (cntrl-elec) and 1 WPW10594329 (control)
Terry S.
DISHWASHER WHIRLPOOL WDF520PADM7 "Checked the dishwasher and found unit operating properly, smell is the smell of a plastic tub dishwasher. Instructed the customer to use a Lemishine cleaner in the dishwasher."
Charles S.
WASHER WHIRLPOOL WTW4816FW2 Cx complaint is unit not ringing clothes out. Diagnostics unit is good no error codes. Tachometer reading is good. No issues. Power good and no leaks. Advised cx that unit is spinning as usual and works ok. All ckd ok. Did adjust panel though. Clip wasn’t in all the way. All ckd ok.
Charles S.
WASHER MAYTAG MVWC565FW1 Found capacitor harness off unit. Operation is good and power is good and no leaks. All ckd ok.
Charles S.
XXL FRENCH DOOR KITCHENAID KFIS29PBMS00 Power good and all ckd ok. No leaks. Operates as designed. Found rail on top freezer drawer not clipped in. Repaired and all ckd ok.
Terry S.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 UI not responding properly UI and the main board need to be replaced; ordrng 1 W11239666 (cntrl-elec) and 1 W11293378 (cntrl-elec)
Micheal@atoz1.com
OVEN WHIRLPOOL WFC310S0ES3 No voltage to bake or broil. Found bad control. Ordered control; ordrng 1 W11122536 (CONTROL )
Micheal@atoz1.com
REFRIGERATOR WHIRLPOOL KRFC300ESS03 Found failed evap motor and led.. W11024089 and W11251749.; ordrng 1 W11024089 (MOTOR ) and 2 W11251749 (LED)s
Micheal@atoz1.com
MICROWAVE WHIRLPOOL WMH53521HZ Customer complaint no power. Found blown 20 amp fuse. Replaced door switch and 20 amp fuse.; used 1 W10138793 (FUSE) from stock
Micheal@atoz1.com
REFRIGERATOR WHIRLPOOL WRS322FDAM04 Inspected unit and found small ice cubes and only a trickle of water through the dispenser. Found old water supply line in basement clogged. Advised customer about replacing water supply line.
Micheal@atoz1.com
WASHER WHIRLPOOL WTW4816FW2 "Unit is roach infested, advised customer that bugs have to be eradicated professionally and a receipt required when they call back for repair.."
Terry S.
ICEMAKER KITCHEN AID KUIC15PHZSO "Replaced the condenser fan motor unit checked okay.; pckd up 1 W10124096 (fan,motor)"
Micheal@atoz1.com
REFRIGERATOR MAYTAG MRT118FFFH04 Customer complaint ice buildup in freezer. Found fill tube for icemaker pushed back to far and not in icemaker cup. Repaired and tested normal.
Micheal@atoz1.com
WASHER WHIRLPOOL MVWC565FW1 "Replaced failed suspension rods. Ran and tested unit, operation normal"
Micheal@atoz1.com
OVEN KITCHENAID KSGG700ESS0 Replaced fan due to F8E0 code. Replaced right front orfice and screws.test normal
Charles S.
FREEZER KITCHENAID KBFS20EVMS13 Power to unit is good. Freezer door screw forms pulled right out of door. Door does need replaced. Insulation visible and door will not stay on. Took pics. Calling whirlpool. To advise issue and document findings.Whirlpool rep.....Kristen. Took all documentation and transferring me to safety team. Whirlpool safety team rep....Tishishia....took documentation Door 13109206SQ discontinued. Safety team asked for door part number stating they will cover complete cost of repair for unit. Explained part number is coming up as discontinued and rep stated.....that it is a part still able to be made since they are made to order. Cx and whirlpool have came to decision to replace unit. Whirlpool covering all cost .....said it can take up to 4 weeks. Cx asked if there can be a credit. Whirlpool rep stated she will call cx and notify AtoZ of what whirlpool and cx has came to as decision wise in fixing or replacing unit. .
Charles S.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Fixed seal on freezer door. Applied heat and was able to get gasket to close tiny opening. Unit and power all ckd ok.
Charles S.
REFRIGERATOR KITCHENAID KFIS20XVMS2 Power to unit is good. Screen is bad in lv display board. Lv board 13053103SP does need replaced. Part is no longer available and is discontinued. Calling whirlpool techline....confirmed bad lv board. Transferred to partner team. Janet with whirlpool partner team. looking into part being discontinued. Also overlay need replaced as well. Both parts are no longer available. Whirlpool stated that cx would need to go to warranty comp and asked them what they would like to do. Parts are not available and there is no repair for this unit.
Charles S.
DRYER WHIRLPOOL WED858HEFW1 Cleaned lint from blower wheel and vibration stopped. Also adjusted door hinge on unit. Power good and heats great. All ckd ok.
Terry S.
WASHER WHIRLPOOL WTW5000DW2 Check unit over found unit has sudsing air only error and system recalibrated unit unit checked OK
Terry S.
RANGE WHIRLPOOL WEG745H0FS0 "Check unit over unit lit properly customer complaining of shooting on the bottom of pans, Per tech support burners and burner camp left Marines replaced; ordrng 1 W11161846 (cap-burner) and 1 WPW10256028 (burnr-head)"
Micheal@atoz1.com
OVEN WHIRLPOOL KEBK101SSS04 Main control failed cust not repairing unit
Micheal@atoz1.com
REFRIGERATOR WHIRLPOOL WRT318FZDW05 Compressor will run for 20 seconds then shut back off. Shorted compressor. Ordered compressor ; ordrng 1 WPW10507886 (COMPRESSOR )
Charles S.
RANGE WHIRLPOOL WGG555S0BS01 "Installed 74008821 spark module and igniters wpw10407676 (4)Power good,but igniters keep sparking. Wire harness looks good. Calling techline Scott.....Documented and advised. Per techline change W10204717 switch harness; rqstng P&A on 1 W10204717 (harns-wire)"
Charles S.
REFRIGERATOR KITCHENAID KFIS29PBMS02 Spoke to techline rep Rich...Rich stated to remove seal on back wall. Directions didn’t state to remove seal. Now they are are saying to remove seal. Power is good and only leaking from ic making housing. Techline said unit is under pointer for control board kit and adaptor kit. And get perma gum kitW10878992 Control W10864518 kit adaptor W10688359 perma gum (2) kitNoted to not use viler sealer in kit and remove old from back wall. File # 7726123218; ordrng 2 W10688359 (sealer-gum)s and 1 W10864518 (adapter) and 1 W10878992 (cntrl-elec)
Micheal@atoz1.com
COOKTOP KITCHEN AID KGCU467VSS Replaced cracked gas regulator. Used bubbles to test for leaks
Micheal@atoz1.com
30' FDBM WHIRLPOOL WRF560SEYM05 Deiced evaporator and drain line. Installed drain kit W11190084 per service pointer W11397260A. Tested normal ; used 1 W11190084 (drain tube) from stock
Charles S.
DISHWASHER KITCHENAID KDPE234GPS0 "Found wire harness issue under unit. Power good and fixed harness. No leaks and operation is as designed, all ckd ok."
Micheal@atoz1.com
N/A N/A ET18PKXAN00 Failed defrost system. Ordered timer and terminator..; ordrng 1 WP2183400 (TIMER ) and 1 WP4387503 (TSTAT)
Terry S.
DRYER MAYTAG MEDX655DW1 "Checked the dryer found the breaker tripped, reset the breaker and tested the dryer unit checked okay."
Terry S.
WASHER MAYTAG MVWC565FW1 "Replaced the electronic control, recalibrated the washer and ran a automatic test cycle. Checked for error codes none found. Checked unit operation and unit operating properly."
Terry S.
REFRIGERATOR WHIRLPOOL WRS321SDHW02 Checked unit over found neither the evaporator fan motor or condenser fan motor running found wiring diagram on ServiceMatters incorrect per Bruce at service matters unit needs needs harness and the main replaced ; ordrng 1 W11196400 (cntrl-elec) and 1 W11396386 (HARNESS)
Micheal@atoz1.com
KITCHEN WHIRLPOOL KDTE234GPS0 Front panel damaged upon delivery. Ordered front panel; ordrng 1 W11165143 (PANEL)
Micheal@atoz1.com
DISHWASHER KITCHENAID KDTM404ESS1 "Found wash arm off, reinstalled wash arm tested normal."
Charles S.
WASHER /// WM2496HWM 3041ER0001C baseInstalled part listed above. Power good and no leaks. Operation is as designed.
Charles S.
BELLA KITCHENAID KRFC704FBS01 Cx was putting cup under paddle and getting water. And pushing paddle with finger. Explained cup goes against paddle and water won’t spray out of cup. Operation is fine and power is good.. All ckd ok.
Micheal@atoz1.com
DRYER MAYTAG MEDB835DW4 "Found damaged drum, replaced damaged drum, test normal"
Micheal@atoz1.com
WASHER WHIRLPOOL WETLV27HW1 Recalibrated control. Tested unit and found operation normal
Micheal@atoz1.com
REFRIG WHIRLPOOL KRFC704FPS00 Per tech line advised to replace cover and main control. Tested normal. Customer will call if any issues arise
Charles S.
OVEN WHIRLPOOL GMC305PDB08 Unit had error code F3E0. Opened oven sensor. 8302320 control Cx reset power from breaker to unit. Unit did hit 350. And error hasn’t reappeared. Cx going to run with unit and if fails again then purchase another. Unit is 15 years old. Parts is discontinued as well as other parts.
Terry S.
VENTHOODS KITCHENAID KVUB606DSS2 Check unit over found hood motor bad enemies new motor assembly; ordrng 1 W11035826 (motor-fan)
Micheal@atoz1.com
DRYER WHIRLPOOL WED5620HW1 Repaired console. Tested unit operation normal
Terry S.
ICEMAKER KITCHEN AID KUIC15PHZSO Checked unit over found where half of filter housing 180° off reset filter housing unit checked OK
Terry S.
FRIDGE KITCHEN AID KRFF707ESS01 "Replaced the icemaker fill tube heater, unit checked okay."
Charles S.
REFRIGERATOR WHIRLPOOL GS6NBEXRQ01 Ice maker bad. Replaced ice maker wpw10190965. Power good and no leaks and operation is as designed. All ckd ok; used 1 WPW10190965 (ICEMAKER) from stock
Micheal@atoz1.com
SXS 22' RAM WHIRLPOOL WRS321SDHV00 Customer complaint fresh food to warm. Found and replaced failed evaporator fan motor. Tested normal
Micheal@atoz1.com
WASHER MAYTAG MVWB765FW2 Found unit grinding and oil leak. Had to do complete tub change including gearcase. Installed listed parts tested unit and found operation normal
Charles S.
72' BM JENN-AIR JFC2290RTB00 Fixed mullah and block in ceiling on fridge. Power good and no leaks all ckd ok. Operation is as designed.
Charles S.
DRYER WHIRLPOOL WGD4950HW0 Unit dryer is good. Operation is as designed. Adjusted door hinge as well. And advisedmcx to clean venting running to outside from dryer. All ckd ok.
Charles S.
LAUNDRY WHIRLPOOL WTW7300DW0 W10810403 lockW10812422 controlW11102318 console. Installed all parts listed All ckd. Operation is as designed.
Micheal@atoz1.com
RANGE WHIRLPOOL MER8700DS1 Replaced failed bake element. Tested normal
Charles S.
DRYER WHIRLPOOL WED7590FW1 Cleared lint from blower housing and also adjusted door. Operation is as designed and all ckd ok.
Micheal@atoz1.com
GAS SLIDE-IN KITCHENAID KGSA906PSS00 Cust not repairing unit failed appliance center
Charles S.
REFRIGERATOR WHIRLPOOL WRF989SDAB02 Lw19341282 doorLw10561924 door W10861004 gaskets (2)Parts installed and all ckd ok. Operation as designed and no leaks and power good.
Terry S.
GAS STOVE KITCHEN AID KGCU467VSS01 Replaced right rear center caps power mode call tech-support unit checked OK
Micheal@atoz1.com
WASHER WHIRLPOOL MVWC565FW1 Customer complaint out of balance. Unit is bouncing badly. Ordered rods; ordrng 1 W11130362 (SUSPENSION RODS )
Micheal@atoz1.com
REFRIGERATOR KITCHENAID KBSD608ESS01 Door display blinking and beeping randomly. Ordered freezer display board kit; ordrng 1 WPW10151236 (CONTROL )
Micheal@atoz1.com
RANGE WHIRLPOOL WFE540H0ES2 Inspected unit and could not find and fault or smoke causing problem. Tested normal
Micheal@atoz1.com
N/A N/A JDS9860AAP F3 error code. Ordered failed oven sensor.; ordrng 1 12001656 (SENSOR )
Micheal@atoz1.com
REFRIG WHIRLPOOL KRFC704FPS00 Customer is calling manufacturer to talk about getting parts and labor concession. Unit needs evaporator cover W11167902 and control W11333076. Charged 96.30 by cc for today’s visit.
Joel L.
ICEMAKER KITCHEN AID KUIC18PNXS0 ". Cus ran cleaner recently and ice production seamed to be normal. Recirculating pump is testing good. Replaced drain pump, no leaks. All operations are good now. Cus to observe"
Terry S.
DISHWASHER KITCHENAID KDTM404ESS1 Replace sump assembly wash motor unit checked OK no leaks detected
Terry S.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Install rack adjuster kit for upper rack in the dishwasher clean ports on the spray arms instructed customer on operation unit checked OK
Terry S.
REFRIGERATOR WHIRLPOOL WRT518SZFM RTM not here; schdld next appmnt for 10/15 TUE !
Charles S.
REFRIGERATOR JENN-AIR JFX2897DRM02 Cx concern is water dripping out of dispenser and onto floor on average every other day. Seals look good and all diagnostic checks are good. Calling techline.Techline David...... W10837274 plate WPW10577864 separatorParts advised to change per techline. Stated sometimes leaks can form at these parts for bad gaskets. ; ordrng 1 W10837274 (plate) and 1 WPW10577864 (door-ice)
Micheal@atoz1.com
OVEN WHIRLPOOL WFE540H0ES0 Found burned terminal block and cord. Replaced blocked and replaced cord provided by cust
Micheal@atoz1.com
LAUNDRY WHIRLPOOL WFW5090JW0 Tested unit and found failed. Ordered main control. Need second technician ; ordrng 1 W11334605 (CONTROL)
Micheal@atoz1.com
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Found leak at bottom of freezer door at water dispenser line repaired line and tested for leak. Operation normal . Contacted Whirlpool with diagnosis and solution..
Micheal@atoz1.com
LAUNDRY MAYTAG MVWX655DW1 Inspected unit and found leak at enter tub seal. Unit will not come apart. Unit needs complete tub change. Need 2 techs. Whirlpool did concession for parts only MMJEP00AP1; ordrng 1 W10512161 (TUB) and 1 W10752187 (SCREW) and 1 W10752719 (BASKET) and 1 W10902814 (PLATE) and 1 W11035751 (GEARCASE) and 1 WP8533928 (SCREW ) and 1 WPW10215093 (FILTER)
Charles S.
KITCHEN WHIRLPOOL WDF520PADM7 Wpw10671905 dips installed. Power good and no leaks. Operation ckd ok. No error codes and works as designed.
Charles S.
REFRIGERATOR WHIRLPOOL n/a Unit no where to be found. Had SSR look and she couldn’t find it either. Cancel call
Charles S.
WASHER MAYTAG MVWB865GW0 W11165546 valve Installed part listed and all ckd ok. Operation is as designed. Unit had error code for faulty valve. All completed. ; used 1 W11165546 (VALVE) from stock
Micheal@atoz1.com
N/A N/A SZD26VE File number 7726077030 Whirlpool tech line deemed unrepairable do to unacessable refrigerant leak. Customer advised that he will be contacted about options.
Micheal@atoz1.com
WASHER FRIGIDAIRE FEF5000QW0 Maintenance is going to purchase door boot and call back for install..
Micheal@atoz1.com
DOWN DRAFT JENNAIR SVD48600P Replaced failed bake element tested normal Performed temp test which was normal
Charles S.
DISHWASHER WHIRLPOOL n/a Duplicate to 306031
Micheal@atoz1.com
MICROWAVE WHIRLPOOL WMH53521HZ Inspected unit and found failed door switch ordered door switch ; ordrng 2 W11187757 (HOLDER)s
Charles S.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Cx was hearing ice maker turning and no water hook up to unit. Turned ice maker off and adjusted freezer seal. Power good and no leaks and all ckd ok.
Micheal@atoz1.com
COOKTOP WHIRLPOOL KICU500XBL01 "Replaced cracked cooktop. Tested, operation normal"
Micheal@atoz1.com
REFRIGERATOR KITCHENAID KBSD606ESS00 "Found failed main control, replaced control and unit started normally. All lights working, compressor at 1.2 amps."
Joel L.
DISHWASHER WHIRLPOOL WDT970SAHZ0 "Found electrical issue with drain pump, replaced and leak checked unit. Unit also has extra year warranty from Costco. All checks are good now. Cus to observe. ; used 1 w10876537 (DRAIN PUMP) from stock"
Charles S.
OVEN WHIRLPOOL KEMC307KSS04 "Hinge broken on door. Also cox questioned light went out. Power good and heats fine just needs parts listed because door will just fall down. WP4375340 frameWP4451009 spring WP4452395 spring Scall LaborQuote Cx will pay remaining balance upon repair, remaining balance; ordrng 1 WP4375340 (covr-choke) and 1 WP4451009 (spring) and 1 WP4452395 (spring)"
Micheal@atoz1.com
WASHER WHIRLPOOL GHW9400PT0 Failed pump assy. Blowing breaker. Ordered pump assy.; ordrng 1 280187 (PUMP ASSY)
Micheal@atoz1.com
WASHER WHIRLPOOL WETLV27HW1 This unit has an electrical problem. Unit needs to come out of the closet. It is a stack and I cannot pull it aloe; schdld next appmnt for 10/14 MON !
Micheal@atoz1.com
RANGE WHIRLPOOL MER8700DS1 Inspected unit and found failed bake element. Part still in 120 month parts warranty. Ordered bake element. Collected 90.00 by check #725..; ordrng 1 W10779716 (ELEMENT )
Charles S.
WASHER WHIRLPOOL WTW4816FW2 Cx sates unit will walk out from closet from vibration and not always drain and spin after out as it should. No error codes in diagnostics. Tachometer reading is good. Unit drains and spins good. Adjusted legs and tested unit. Suspension rod appear fine. All ckd ok. Unit operates as designed. Unit leveled. Unit is on second floor in condo. Not concrete. Explained to cx they may be some vibration but that is typical for type of floor it is on and advised and spoke with cx about how to load and operate unit. Reset control .cx complaint was wouldn’t spin out on soak cycle only. If called back out send control.
Terry S.
REFRIGERATOR WHIRLPOOL KRFC302ESS02 "Replaced the damper assembly, unit checked okay."
Charles S.
WASHER WHIRLPOOL WFW9151YW00 Unit had F8E3 error code. Cx noticed water out front of unit just under door and kick plate. Cx stated may ha e added to much soap. Tested found no leaks and ckd ok. Advised cx on proper use of detergent and all ckd ok.
Charles S.
N/A N/A KUDC25CHSS1 Unit needs complete console. 9744120Console is discontinued and no longer available.Buttons will not respond to anything and just flash. Advised cx of this issue. Unit not repairable and parts not available. Discontinued.