Local Reviews
for Cincinnati, OH
Powered by Fluid LOCALExceptional service
John - Cincinnati, OH
Called to ask if he could come early, had correct part and repair completed quickly. Can't beat the service offered. Mike did a great job.
Knowledgeable and professional
James - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for giving us your feedback!
Missy
Melissa - Cincinnati, OH
He was so nice and kind and very knowledgeable.
Response from A to Z Appliance Service:
Thank you for leaving a review for us!
Best Ever
Ann - Cincinnati, OH
Quickly identified oven problem, had tools to remove oven. Ordered part and back in two days to complete repair. Company communicates scheduled repairs and when Terry would be at the house. Great company to work with.
Response from A to Z Appliance Service:
Thank you for giving us your feedback! We are glad to hear that the service experience met your expectations.
Pleasant experience
Richard - Cincinnati, OH
Great honest service!
Response from A to Z Appliance Service:
Thank you for writing a review for us!
Pleasant and professional
Mydonna - Cincinnati, OH
The man who came to service our fridge was perfect. Very knowledgeable, quick and friendly!
Response from A to Z Appliance Service:
Thank you for writing a review!
Honest,helpful repairman!
Judi - Cincinnati, OH
Charles made sure we knew about charges, cost of repair and was clear on what the problem was.
Response from A to Z Appliance Service:
Thank you for writing a review! Charles is a vital part of our team.
Michael was a delight
Chris - Cincinnati, OH
I am normally cautious about having people in my home. Michael was both professional and instantly made me comfortable with his presence. I will use you all again, and request Michael. I haven’t seen the cost yet- so I will leave that one blank.
Response from A to Z Appliance Service:
Thank you for writing a review! Michael is a very important part of our team! We are glad to hear that your service experience met your expectations.
Prompt and professional service.
Nancy - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for writing a review!
Perfect in every way
Robert - Cincinnati, OH
Excellent, on time, knowledgeable and fixed the problem
Response from A to Z Appliance Service:
Thank you for writing a review!
Great service but high price
Justin - Cincinnati, OH
Maytag repair
Sarah - Cincinnati, OH
Timely, friendly, knowledgeable
Response from A to Z Appliance Service:
Thank you for writing a review!
Everything was good.
Gerald - Cincinnati, OH
Everything was good.
Response from A to Z Appliance Service:
Thank you for writing a review! If there was anything we could have done to improve your experience and bring you 5-star service, please feel free to reach out and let us know.
P
P - Cincinnati, OH
Nice guy knew what he was doing.
Response from A to Z Appliance Service:
Thank you for writing a review!
Excellent service. On time for appointment, plus a call to inform me he was 10 minutes from the house
Dale Duermit - Cincinnati, OH
Terry was very efficient and did a quality job from installing the required parts, to the condition of the laundry area. Very clean. I will ask for Terry the next time I need any appliance repaired. Terry has made me a customer of A to Z.
Response from A to Z Appliance Service:
Thank you for writing a review! Terry plays a vital role on our team and strives to do each job efficiently and thoroughly.
Mrs
Richard - Cincinnati, OH
Very impressed
Response from A to Z Appliance Service:
Thank you for writing a review!
Great service
Jamie - Cincinnati, OH
Nice guy and quick on time - good job
Response from A to Z Appliance Service:
Thank you for writing a review!
Great
William - Cincinnati, OH
Nice! Clean and efficient. No issues with dryer at present time.
Response from A to Z Appliance Service:
Thanks for writing review!
Mary
Mary - Cincinnati, OH
Mike explained the problem and returned days later to install the new igniter.
Response from A to Z Appliance Service:
Thank you for leaving a review for us!
On time and great service
Barbara - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for writing a review
Dishwasher repair
Mark - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for writing a review!
No repair requested but still good service
Marybeth - Cincinnati, OH
Terry took the time to answer all of my questions, even though he was technically finished. I was very grateful!
Response from A to Z Appliance Service:
Thank you for writing a review! Terry is a very important member of our team who aims to serve the customer and do each job efficiently and thoroughly.
Beautiful Technician
Annabel - Cincinnati, OH
He was the upmost in care and explanation. I hope that you have more people in your employment like him.
Response from A to Z Appliance Service:
Thank you for writing a review! Michael is a very important part of our team who strives for excellence.
Fast, polite and right on schedule
Chris - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for writing a review!
Good Service
Mrg - Cincinnati, OH
My dryer bottom was falling apart, he replaced it in a timely fashion.
Response from A to Z Appliance Service:
Thank you for writing a review! If there was anything we could have done to improve your experience, please feel free to reach out and let us know.
Customer
Steven - Cincinnati, OH
He did a very good job.
Response from A to Z Appliance Service:
Thank you for writing a review for us!
Timely and professional
Hana - Cincinnati, OH
He showed up when they said he would, explained everything and efficiently fixed things. He was kind to my dog and was an overall pleasant experience. There are still some issues with the fridge but I won't hesitate to call A to Z again.
Response from A to Z Appliance Service:
Thank you for writing a review! We are hopeful that your fridge will be fixed at the next appointment. Thank you for trusting us with your appliance.
Great resolution to frustrating problem
Kathleen - Cincinnati, OH
Michael was very friendly and knowledgeable. He accurately diagnosed the problem with my brand-new washer. And along with another technician, Chuck, quickly repaired the appliance when the part finally came in.
Response from A to Z Appliance Service:
Thank you for writing a review! If there is anything we could have done to better serve you and bring you a 5-star experience, please feel free to reach out and let us know
Repair kitchen Aid refrigerator
Diane - Cincinnati, OH
It still isn’t working. Freezes up. He was so nice and really tried. I think it’s hopeless. I’m desperate. Over a month without a refrigerator the warranty people keep sending different people. Yours was the best but it’s still freezing in top part. Diane
Response from A to Z Appliance Service:
Thank you for writing a review! We hope we can solve the issue at your next appointment.
Unhappy Maytag customer
Missy - Cincinnati, OH
I was not happy with the service. He did not fix my washer leak and proceeded to note that he thought I was overfilling my washer which couldn’t be farther from the truth. I have pictures and videos of the Esther coming out of my washer. I have now had to reschedule another service tech for Monday which is a HUGE inconvenience for me. I am not a happy customer at this point Would also note I just bought this product in June. Wishing I hadn’t purchased a Maytag.
Very helpful in "diagnosing" the problem.
Nora - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for writing a review!
Great Service
Kristin - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for writing a review for us!
Excellent
Andrea - Cincinnati, OH
Easy to schedule and change appointment. Professional representative showed up and efficiently fixed the problem with my refrigerator door and even offered some life extending tips.
Response from A to Z Appliance Service:
Thanks for writing a review! We are glad to hear your experience with us met your expectations.
Excellent Service
Carla - Cincinnati, OH
Professional and timely. Did a thorough job and made sure it was working before he left.
Response from A to Z Appliance Service:
Thanks for writing a review! We are pleased to hear that your expectations were met and the job was completed efficiently
Mike was pleasant & knowledgable.
Peggy - Cincinnati, OH
Great service. Appreciate the hard work.
Robert - Cincinnati, OH
Amy
Amy - Cincinnati, OH
Fast, efficient & easy!!
Response from A to Z Appliance Service:
Thank you for writing a review. We are glad to hear that your experience was positive.
service on kitchenmaid cooktop Great Service!!!
Andre - Cincinnati, OH
Thank you Micheal for the excellent service you provided, you where knowledgeable, professional, respectful, these qualities are hard to find in customer service today. I hope a to z understands that employees like you are a value to their company.
Response from A to Z Appliance Service:
Thank you for writing a review! Michael is a very important part of our team and always strives for excellence.
Professional and excellent service
Chris - Cincinnati, OH
Outstanding and knowledgeable Repair Gentleman. Friendly and caring job done right and timely. If ever a problem I would call this organization First!
Response from A to Z Appliance Service:
Thank you for writing a review. We are pleased to hear that your service met your expectations.
Great
Wallace - Cincinnati, OH
Micheal appreciation all you done
Response from A to Z Appliance Service:
Thanks for writing a quick review for us
Excellent
Gregory - Cincinnati, OH
Rep was on time and explained the issue well I forgot to ask how to remove scratches. Thank you
Review
Casey - Cincinnati, OH
Great Service, Very Professional
Carolyn - Cincinnati, OH
Very knowledgeable about appliance they were servicing. Joel was very professional, prompt, and polite. I would definitely call on A-Z for future service needs.
Response from A to Z Appliance Service:
Thank you for writing a review for us. We are glad to hear your service exceeded your expectations and the problem was resolved.
Excellent customer service
Melissa - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for leaving us a rating.
excellent
Sherry - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for leaving a rating.
great service
Kathleen - Cincinnati, OH
Arrived on time and provided great service! Highly recommend!
Response from A to Z Appliance Service:
Thank you for writing a review for us.
Excellent Service!
Michael - Cincinnati, OH
Joel did an excellent job! He was on-time, Anticipated the problem and brought the needed part, and was quick and efficient. He also shared what he was doing and why. He was courteous and respectful. I highly recommend Joel!
Response from A to Z Appliance Service:
Thank you for writing a review. We are pleased to hear that your experience with our technician was positive and that the problem was resolved.
Great Warranty Work
Deanna - Cincinnati, OH
The service person was excellent, on time and quick service.
Response from A to Z Appliance Service:
Thank you for writing a review. We are very glad to hear your experience was positive.
Great Service!
Aimee - Cincinnati, OH
Very accommodating and professional! Also very knowledgeable
Very helpful and gets results!
Gina - Cincinnati, OH
Very professional and knowledgeable!
Response from A to Z Appliance Service:
Thank you for taking the time to write a review for us.
Professional Service!
Connor - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for taking the time to rate your experience with us.
Great Service
Caroline - Cincinnati, OH
they stand by their work,
Response from A to Z Appliance Service:
Thank you for taking the time to review us.
Difficult Service effort
William - Cincinnati, OH
We had an unusual need and it took 3 - 4 visits to get it resolved. I was impressed that A-Z stuck with the issue until it was resolved.
Response from A to Z Appliance Service:
Thank you for taking the time to write us a review. We are pleased to hear that the issue was resolved, and thank you for your feedback to us about the job.
Great Service
Dave - Cincinnati, OH
Response from A to Z Appliance Service:
Thanks for reviewing A to Z.
Friendly Service
Paul - Cincinnati, OH
The technician was friendly and did an excellent job of explaining what went wrong with our appliance and whether or not it would be worth to fix or buy a new one.
Excellent
Alfonzo - Cincinnati, OH
A very good individual , with a great attituded who knew his job very good . A good job well done .
Response from A to Z Appliance Service:
Thank you for taking time to write a review. We are always pleased to hear that our customers have had a positive experience.
Mrs Pace
Emily - Cincinnati, OH
Response from A to Z Appliance Service:
Thanks
Review
Connie - Cincinnati, OH
Response from A to Z Appliance Service:
Thanks
Hill
William - Cincinnati, OH
Great service...very prompt and patient with our dishwasher repair!
Response from A to Z Appliance Service:
Thank you for your review. We are pleased to hear that your experience was a positive one.
Polite, Professional, friendly
Lisa - Cincinnati, OH
Really appreciated the prompt service and candid assessment
Response from A to Z Appliance Service:
Thank you for your review. We value each customer and aim to leave them with a positive experience.
Great service
Kathy - Cincinnati, OH
Great service on time.
Response from A to Z Appliance Service:
Thanks.
Great service
Jennifer - Cincinnati, OH
Great experience.
Response from A to Z Appliance Service:
Thanks
Very Friendly Excellent Service
Gay - Cincinnati, OH
Response from A to Z Appliance Service:
Thanks
Joel
Joel - Cincinnati, OH
Great experience with dishwasher repair. Repairman was prompt, professional and even fixed an issue I hadn’t reported. Would gladly use them again.
Response from A to Z Appliance Service:
Thank you for your review. Here at A to Z, we are always encouraged to hear our technicians are doing their best for our valued customers
Great Service
Gary - Cincinnati, OH
Excellent, in time and repaired everything.
Response from A to Z Appliance Service:
Thanks for taking time to give positive feedback.
1358 Herlin Place
Jenny - Cincinnati, OH
The fact that whirlpool does not allow for the mother board to be carried on a truck is an issue. The issue becomes how long it takes to repair the washer. Finally, if I would not have checked to see when the part had arrived my appointment was going to possibly be scheduled without my input as to availability.
Too soon to tell, especially after it was discovered that prior technician had left his repair unfinished
Ed - Cincinnati, OH
Refrigerator repair from Terry Sebastian
William - Cincinnati, OH
Terry was very professional. He was on time, worked quickly to make the repair and was very pleasant to work with.
K
Sandra Elliott - Cincinnati, OH
Good service, arrived on time and explained the service.
John Westrup
John - Cincinnati, OH
Absolutely terrible company. Have worked on on refrigerator for 5 weeks and it is still not making ice. Did not perform a complete diagnostic on the first trip. Doing that would have eliminated 3 subsequent trips. Unfortunately have a service agreement and stuck with them.
Very expedient!
Claudine - Cincinnati, OH
Fulfilled his purpose in a short time. He knew what the problem was and how to solve it. It was explained that warranty work must be called into the company!
Marlena
Marlena - Cincinnati, OH
Excellent, professional
Great Friendly Service
Susan - Cincinnati, OH
A very pleasant experience overall. Very accommodating with friendly and sincere phone conversations when making appointments. Terry is wonderful. He had to come out a few times but always kind and patient and issue now resolved with my oven.
Washer Repair
Robert - Cincinnati, OH
Fast Friendly and Efficient Service
Awesome
Stephanie - Cincinnati, OH
Quick, experienced and awesome service!
Great service
Tami - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you very much for the review. We appreciate it.
Mark is great
Linda - Cincinnati, OH
On time explains everything Great service
Response from A to Z Appliance Service:
Thank you very much for the review.
Great Service!
David - Cincinnati, OH
This Guy Know his Stuff! Thanks gain!
Response from A to Z Appliance Service:
Thank you very much for the review. We like having Arthur on our team.
Arthur is great!
Ronald - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you very much for the review. Arthur and us appreciate you taking the time to review his work. Thanks again
Good service, a little pricey especially the labor costs.
Patrick - Cincinnati, OH
Repair man seemed to know his stuff. Good to work with.
Response from A to Z Appliance Service:
Thank you very much for the review.
Daniel L.
ICEMAKER KITCHENAID KUIX305ESS2 "Replaced compressor parts, ice machine is working at this time, Compressor started up and started circulating refrigerant, good frost pattern on evaporator plate, water is circulating properly, all checks OK at this time, customer to observe."
Charles S.
DRYER WHIRLPOOL WED8300SW2 WPW10111606 controlWP8571955 controlPower from wall is good and element and fuses ck. Unit controls need replaced. ; ordrng 1 WP8571955 (cntrl-elec) and 1 WPW10111606 (cntrl-elec)
Charles S.
OVEN WHIRLPOOL WFG320M0BS3 "W11126814 control Power,to,unit is good and unit flashing at control .needs new control .; ordrng 1 W11126814 (cntrl-elec)"
Charles S.
REFRIGERATOR // 642/02 Installed door gasket. Cx bought part and we installed.
Micheal@atoz1.com
DISHWASHER KITCHENAID KDTE704DSS0 Replaced failed control panel due to lights not working. Tested unit and found operation normal
Micheal@atoz1.com
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Found and removed piece of tape from condenser air flow which is making noise. Tested normal
Charles S.
RANGE WHIRLPOOL WFG520S0FS0 Cx complaint”ain’t is oven won’t ignite as should or pre heat to 350. Turns on then shuts off. Testing unit. Keeps not starting or igniting. Smell of gas no flame. Ordering parts for repair. Different issue that’s before. WPW10511278 moduleWP9758079 electrodeWPW10602001 valveWPW10110491 moduleWP8054129 igniter; ordrng 1 WP8054129 (igntr-oven) and 1 WP9758079 (igntr-oven) and 1 WPW10110491 (module-spk) and 1 WPW10511278 (module-spk) and 1 WPW10602001 (valve-gas)
Micheal@atoz1.com
DISHWASHER IKEA IUD8555DX0 "Unit does not have voltage to junction box, unit is wired in from an extension cord and not hard wired. I will not pull the dishwasher because it could possibly crack the granite counter top. Showed customer that it did not have operating voltage. Second or third trip. Unit quit functioning after refrigerator water line was installed behind dishwasher"
Micheal@atoz1.com
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Replaced failed fill valve due to leaking dispenser.tested unit and found operation normal
Micheal@atoz1.com
DISHWASHER JENN-AIR JDB3600AWS0 Unit will not go in diagnostics. Ordered main control board; ordrng 1 W11202741 (cntrl-elec)
Micheal@atoz1.com
MICROWAVE JENNAIR JMW3430WB02 Needed thermostat not sensor. W10389447. Ordered correct tstat. ; ordrng 1 W10389447 (thrmst-fix)
Micheal@atoz1.com
WASHER LG WM2688HNMA Found failed pump assembly. 4681EA2001T. Ordered pump.; ordrng 1 4681EA2001T (PUMP)
Joel L.
"BOTTOM MOUNT, CA" KITCHENAID KRMF706ESS01 KNF91NFXPL1 AuthReplaced both UI and control per previous technicians diagnosis. Tighten the doorhandle adjusted drawer and fixed Molean. All operations are testing good now customer to observe
Terry S.
FRIDGE KITCHEN AID KSSC42QMS00 Checked the refrigerator and found the water valve is leaking; ordrng 1 WP2188786 (valve-inlt)
Charles S.
REFRIGERATOR KITCHENAID KUIX505ESS1 W11325175 pumpInstalled and all ckd ok. Power good and no leaks. Started cleaning cycle for cx..But before that all diagnostics ran fine and unit was cooling and getting frost pattern.
Terry S.
DISHWASHER KITCHENAID KDTE334GPS0 "Replaced the sump motor assembly, unit operating properly at this time."
Micheal@atoz1.com
MICROWAVE KITCHENAID KOCE500EBL05 Performed temp test. Performed diagnostics tested normal. Advised customer that the cooling fan running for a short time is normal
Micheal@atoz1.com
RANGE KITCHENAID KSDB900ESS0 Replaced failed control and ui. Tested unit and found operation normal
Micheal@atoz1.com
DISHWASHER KITCHENAID KDTE234GPS0 Collected for trip charge ordered rails and top basket per tech line; ordrng 1 W11259785 (track) and 1 W11259786 (track) and 1 WPW10312792 (dishrack)
Charles S.
REFRIGERATOR WHIRLPOOL WRS321SDHW02 W11196400 controlW11214887 controlWp2315549 motor evapInstalled control boards. Unit power is good and operates as designed. ; used 1 WP2315549 (MOTOR EVAP) from stock
Terry S.
WASHER WHIRLPOOL WTW5000DW1 Check the unit over found unit had F2 E1 Eric code replace the main board unit checked OK; pckd up 1 W11116590 (cntrl-elec)
Micheal@atoz1.com
MICROWAVE AMANA AMV2307PFS2 Ordered interlock kit per service pointer W11245251; ordrng 1 W11244494 (interlock)
Mark B.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replaced switch and light module in freezer section, tested unit, lights are now operating normally, all checks ok."
Joel L.
REFRIG JENNAIR JF36NXFXDE00 Removed top panel and instructed Cus on use and operation. Reinstalled panel all checks are good unit is cooling properly
Joel L.
ICEMAKER JENNAIR JIM158XYCX0 Used bleach Now internals of the ice Machine. Ran through cycle afterwards to rinse out and confirm proper operation. All checks are good customer to observe
Micheal@atoz1.com
WASHER MAYTAG MHW6630HC0 Inspected unit and found hose from dispenser to tub was disconnected causing leaks. Repaired and tested unit. Operation normal
Micheal@atoz1.com
WASHER WHIRLPOOL CET9100GQ0 Found 6 screws missing and unit out of program again. Unit also showing a f34 code. Unit has large leak through rear bearing. Unit again showing D5 code and does not have a coin unit installed. ; ordrng 1 W11036330 (tub-outer) and 1 WPW10111158 (gasket)
Terry S.
REFRIGERATOR WHIRLPOOL WRT318FMDM05 "Replace compressor filter dryer and recharge unit 3.7 ounces or 130fora unit flat one first arrived on call; used 1 AF1200 (1/4 VALVE), 1 W10896678 (REDUCER), and 1 W10896689 (COUPLER) from stock"
Micheal@atoz1.com
KITCHEN WHIRLPOOL WDF520PADM7 "Found wiring harness ate up by rodents. Needs complete harness. Ordered harness.; ordrng 1 W11227372 (harns-wire)"
Micheal@atoz1.com
WASHER WHIRLPOOL WETLV27HW1 All diagnostics show unit is working normal. Tech line states possible line interference in 240 vac circuit
Micheal@atoz1.com
WASHER WHIRLPOOL WETLV27HW1 Ran unit through diagnostic and and could not duplicate any error with washer or dryer.
Micheal@atoz1.com
DISHWASHER KITCHENAID KDTM404ESS3 Failed lanyard kit. Ordered kit 8194001; ordrng 1 8194001 (LANYARD KIT)
Charles S.
LAUNDRY MAYTAG MVWB765FW1 W11135392 control W11135391 consoleW10810403 latchUnit ui glitching and not correctly working at all times. Power good to unit. Ordering parts for repair. ; ordrng 1 W10810403 (lid lock assy) and 1 W11135391 (console) and 1 W11135392 (cntrl-elec)
Charles S.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 W10873791 ice makerIce maker bail arm keeps dropping out. Ordering ice maker for repair. Power good and no leaks. ; ordrng 1 W10873791 (icemaker)
Charles S.
REFRIGERATOR WHIRLPOOL WRF989SDAH01 Switch on paddle is bad. Unit won’t dispense. Power good and no leaks.W11028219 paddle; ordrng 1 W11028219 (pad)
Charles S.
I-ENABLED DW MAYTAG MDB4949SHB0 "WPW10591570 pump motor assy.Power good and no leaks. Unit is operating as designed but when cycled into wash mode. Motor pump assy wash motor whines loudly. Ordering part for repIr, ; ordrng 1 WPW10591570 (pump&motor)"
Micheal@atoz1.com
WASHER MAYTAG MHW8630HW1 "Checked all hose connections, customer did have previous leak. Attached red tie to drain hose. Operation normal"
Terry S.
REFRIG WHIRLPOOL WRX735SDHZ00 Unit needs damper assembly replaced and also the thermistor for the refrigerator section; ordrng 1 W10276647 (motor evaporator) and 1 WPW10196393 (damper control assy)
Terry S.
KITCHEN WHIRLPOOL KECC507RSS02 "Replaced the switch for the left side of the cooktop, customer to replace the left front burner."
Terry S.
WASHER WHIRLPOOL MVWX655DW0 Replaced the adjitaor it was stripped. Checked unit operation and unit operating properly.; pckd up 1 W10902814 (washplate)
Charles S.
DRYER WHIRLPOOL MEDX655DW1 Wp3392519 thermal fuse replacement. Unit power is good and operation is as designed. . All ckd ok; used 1 WP3392519 (FUSE) from stock
Terry S.
OVEN KITCHENAID KEBS207BSS01 "Replaced the oven sensor, cycled the oven and found the oven operating properly."
Terry S.
DISHWASHER MAYTAG MDB4409PAW0 "Checked the dishwasher adjusted the drain hose, checked the dishwasher operation and unit operating properly."
Charles S.
RANGE WHIRLPOOL WEE730H0DS0 W11050557 controlW11107275 blowerInstalled parts listed. All ckd ok and operation is as designed.
Micheal@atoz1.com
OVEN DOUBLE MAYTAG MGR6775BDW "Found and replaced failed igniter, tested unit and found operation normal"
Charles S.
REFRIGERATOR KITCHENAID KBSN602EPA01 Unit part that was ordered is wrong part again. Called cx and advised. Rescheduling. Also need parts listed. W10121047 extension and new bin. Keep getting wrong one. Took sd picks of white bin needed and gray bin I keep receiving. ; ordrng 1 W10121047 (extension)
Charles S.
ICEMAKER KITCHENAID KUIX305ESS2 "Unit failed diagnostics and compressor won’t even come on. Gets real hot and hums. Not cooling at all and rec. failed. Called techline and Leon had me check power and diagnostics. Ending result agreed with me on pump and stated compressor failed. W11325175 sensor and pump Also compressor is out. Not even turning on. Power to compressor is fine. Needs compressor installed as well. Part is covered but not laborLabor for compressor WPW10605286r all together Rec. pump not working properly and sensor saying bins full when empty. Part needs replaced for repair. Calling whirlpool.Partner team rep...Nancy....States cx has 3 year warranty. Warranty is 3 years. Parts and labor then two,years just parts on sealed system. File#7726400417Also,stated,that if she was wrong to call back and and they will give policy adjustment for being wrong. Use file,number if needed to call. No payment due accept service call. All left in notes for documentation.Spoke with Nate and
Charles S.
DISHWASHER KITCHENAID KDTE234GPS0 Unit cabinet dented bad. Not worth repair. Unit neeeds whole cabinet. Talked to RTMDo not repair.
Micheal@atoz1.com
RANGE - GAS WHIRLPOOL WFG505M0BS2 Replaced failed oven igniter and tested normal. Screws broke off burner and now need burner heads and screws.; ordrng 1 W10514429 (holder-orf) and 1 W11028738 (holder-orf) and 1 W11162117 (holder-orf) and 5 WP3368921 (screw-torx)s
Joel L.
REFRIGERATOR MAYTAG MBF1958FEZ03 Replace control due to intermittent cooling issues and noise of dampener motor. After install checked for proper airflow from evaporator fan and correct cooling in freezer. Placed sensor in refrigerator for customer to monitor. All checks are good customer to observe
Charles S.
REFRIGERATOR KITCHENAID KUIX505ESS1 Recirculating pump. Needs replaced. Power good and no leaks. Ordering part for repair. W11325175 pump; ordrng 1 W11325175 (PUMP)
Terry S.
KITCHEN WHIRLPOOL KBBL306ESS01 Upper grill has a dent in the center of it pictures taken with SD-Mobile; ordrng 1 W10609649 (grill-uppr)
Terry S.
DISHWASHER KITCHENAID KDTE334GPS0 Checked unit over motor getting power but not turning unit needs wash motor assembly; ordrng 1 W11162733 (pump&motor)
Terry S.
DISHWASHER IKEA IUD8555DX0 "Has power into the board, no response.; ordrng 1 W10866125 (cntrl-elec)"
Charles S.
OVEN KITCHENAID KSIB900ESS2 W1103444 controlW11100619 controlW11128223 display Installed parts listed. Operation is as designed. Power good and all ckd ok.
Charles S.
WASHER MAYTAG MVWB855DC2 "Installed parts,listed. W11112662 consoleW11112664:controlPower good and operated as designed. All ckd ok."
Micheal@atoz1.com
DRYER MAYTAG MEDC215EW0 "Repaired end of cycle switch, tested unit and found operation normal."
Micheal@atoz1.com
DRYER WHIRLPOOL WED75HEFW1 Customer stated that dryer has been working normal since my last visit...possible loose wire. Operation normal
Micheal@atoz1.com
OVEN WHIRLPOOL KOSE500ESS02 Tested unit and could not duplicate error. Diagnostic showed an F2 E1 code but cleared after diagnostics. Operation normal
Terry S.
FILT SS TT FID JENN-AIR JDB9000CWS1 Suspected that Fill hose unit would not fill replaced fill valve checked operation unit has anti-flood hoses on it that are bad fuel hose needs to be replaced
Micheal@atoz1.com
MICROWAVE JENNAIR JMW3430WB02 Resked for cust; schdld next appmnt for 12/3 TUE !
Micheal@atoz1.com
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Replaced defuser ordered main control for possible intermittent problem. W11035841; ordrng 1 W11035841 (cntrl-elec)
Micheal@atoz1.com
LAUNDRY WHIRLPOOL MHW3505FW1 Found and replaced failed main control with UI. tested unit in diagnostics and tested normal. Ran partial cycle..operation normal
Micheal@atoz1.com
DISHWASHER IKEA IUD8555DX0 "Unit was working before new refer was installed. Dishwasher is wired with an extension cord and ran to wall plug behind unit, checked for voltage at dishwasher and it wasn’t there. Could not remove dishwasher from Ikea cabinet system without doing damage. They need an electrician."
Micheal@atoz1.com
KITCHEN WHIRLPOOL WDF520PADW7 Rack roller assembly broken upon delivery. Ordered rack rollers. ; ordrng 2 WP8268645 (dishrack roller assy)s
Micheal@atoz1.com
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Water dripping from dispenser. Unit has had 3 gallons flushed through it. Filter not needed changed. Possible water valve seeping...ordered valve; ordrng 1 W11043013 (valve)
Micheal@atoz1.com
REFRIGERATOR MAYTAG MFF2055FRZ00 W11397260A service pointer. Installed new ptrap iaw service pointer. Deiced unit and tested for proper operation. Installed kit number W11190084; used 1 W11190084 (drain tube) from stock
Micheal@atoz1.com
RESIDENTIAL REFR WHIRLPOOL ED5LHAXWS02 Removed jam from lower part of the ice bin and tested. Operation normal
Micheal@atoz1.com
RANGE WHIRLPOOL JDR8895AAS "Unit damage to expensive to repair. Needs all burners, burner heads, customer does not want repair"
Terry S.
REFRIGERATOR KITCHENAID KRFF507HPS00 Checked unit over found evaporator fan motor not operating unit needs motor assembly replaced; ordrng 1 W11224591 (motor-evap)
Terry S.
REFRIGERATOR KITCHENAID KSRB25FRBX00 "Replaced the water valve, checked operation and unit operating properly."
Micheal@atoz1.com
WINE CELLAR KITCHENAID KUWO24RSBX00 "Possible sealed system problem, unit was unplugged when I arrived. If no cool by noon Saturday customer is going to scrap unit."
Micheal@atoz1.com
WASHER WHIRLPOOL CET9100GQ0 Ordered face screws; ordrng 10 WPW10137456 (screw)s
Charles S.
FREEZER WHIRLPOOL KRFF707ESS01 Unit fridge evap is frosted over. Unit frost is causing noise due to evap fan hitting ice as in operation. No service pointers for this model. Calling whirlpool partnerKNBV800APL1 authorization numberDouble labor due to have to clear frost from evap. Removing door and all internal parts to get to evap. Found clogged drain tube. Cleared all ice and drain tube. Ckd ok.Whirlpool covering and parts and labor. Double labor for ice clearing.
Charles S.
WASHER WHIRLPOOL WETLV27HW1 W10919003 pump W11367652 controlInstalled both parts and all ckd ok. Operation is as designed. All ckd ok.
Terry S.
WASHER WHIRLPOOL WFW5620HW0 Checked unit over renewed through test mode nowhere’s found no leaks detected ran unit through rinse and spin cycle no leaks found zip tied drain hose to the drain line unable to verify customer complaint
Charles S.
REFRIGERATOR KITCHENAID KBSN602EPA01 W10798551 bin is grey should be white. Reordering. Installed grease; ordrng 1 W10798551 (bin)
Micheal@atoz1.com
WASHER MAYTAG MVWP575GW0 "Replaced failed gearcase and calibrated, tested unit and found unit leaking at center tub seal, cannot seem to stop leak. Ordered basket and tub ; ordrng 1 W10324648 (tub-outer) and 1 W10521298 (spin basket)"
Micheal@atoz1.com
OVEN WHIRLPOOL WEG730H0DS0 Replaced failed main control. Tested unit and found operation normal.
Micheal@atoz1.com
"M/W OTR, PURCHA" KITCHENAID KMHC319ESS2 Failed interlock. Ordered switch kit W11244490; ordrng 1 W11244490 (interlock)
Micheal@atoz1.com
DRYER WHIRLPOOL WGD5000DW3 Failed door switch. ; ordrng 1 WPW10569603 (switch-dor)
Terry S.
DISHWASHER KITCHENAID KDTE254ESS2 Scheduling error; schdld next appmnt for 11/25 MON 8-12
Micheal@atoz1.com
DRYER MAYTAG MEDC215EW1 "Disassembled unit tightened everything I could, noise disappeared. Tested normal"
Micheal@atoz1.com
DRYER WHIRLPOOL WED75HEFW1 "Customer complaint not heating. Disassembled unit tested all thermostats, tested heater, ran diagnostics no error codes found. Heater works during diagnostics but not during dry cycle. Ordered main control. Intermittently working; ordrng 1 W10875486 (cntrl-elec)"
Terry S.
BUILT-IN TALL TU KITCHEN AID KBFC42FTS04 "Checked the refrigerator and found the defrost drain clogged, cleared the ice from the drain and unit operating properly."
Micheal@atoz1.com
REFRIGERATOR WHIRLPOOL WRT318FMDM05 Shorted compressor crimp style unit. Aluminum heat exchanger ; ordrng 1 W11209866 (compressor)
Charles S.
WASHER WHIRLPOOL WFW8500SR01 Wp8574920 controlWpw10099592 panelWpw10163007 controlWpw10525357 controlWpw10730972 pumpInstalled parts list. Power good and all ckd ok. Operation is as designed. Had to remove unit from platform and pull out. All ckd ok. ****see sticky notes ****
Charles S.
WASHER MAYTAG MVWB855DC2 "W11112664 control W11112662 ui Cx unit complaint is flashing buttons. Getting error codes for mins communication. Reset unit control. And tested in cycles. Unit keeps getting error codes after clearing them, after point test with meter unit needs control. And ui for repair. Called wpl. Wpl rep... JoannaGave all info to rep with wpl and rep stated they will authorize coverage for parts only. Authorization # MN9XU00NP1; ordrng 1 W11112662 (console) and 1 W11112664 (cntrl-elec)"
Mark B.
OVEN WHIRLPOOL KFGD500ESS04 "Customer wanted unit checked over to ensure proper installation of propane conversion kit. Tested unit, all burners have correct spuds, all bake functions are correct, all functions are normal, all checks ok."
Micheal@atoz1.com
WASHER WHIRLPOOL WTW8500BW0 "Started disassembling unit and rotor is frozen on, ordered rotor and stater. WP8534042 is discontinued need p&a. Unit has a center tub seal failure which cased a leak in center tub. Attempted to remove rotor and found it completely seized to the center shaft. Need to order complete drive assembly due to rotor problem. ; ordrng 1 280142 (tube) and 1 280146 (rotor), rqstng P&A on 4 WP8534042s, ordrng 2 WP8557836 (plate)s and 1 WPW10137698 (shield) and 1 WPW10178988 (sensor) and 1 WPW10419333 (stator)"
Charles S.
DISHWASHER WHIRLPOOL WDT730PAHZ0 W11305308 control W11368911 uiInstalled controls. All ckd and operation is as designed.
Charles S.
REFRIGERATOR KITCHEN AID KSRB25FKSS01 W10757851 control W10408179 valve Power good and emitter boards bad and solenoid on valve bad gave cx quote. Cx just paid scall and decided to not repair.
Charles S.
RANGE WHIRLPOOL WFC150M0EW3 Call suppose to be cancelled per cx
Charles S.
OVEN KITCHENAID KSIB900ESS2 "W11034444 controlW11100619 controlW11128223 controlPower to unit good. To controls good, just nothing coming from controls. Needs parts listed for repIr. ; ordrng 1 W11034444 (panl-cntrl) and 1 W11100619 (cntrl-elec) and 1 W11128223 (display)"
Charles S.
REFRIGERATOR MAYTAG MSD2655HEB To filter housing broke but filter remains. Filter did go in correctly and water comes out fine. Cx doesn’t want to repair. and all ckd ok.
Charles S.
WASHER WHIRLPOOL WFW560CHW0 "W11318755 drawerInstalled part listed and all,ckd ok. No leaks and power good. Operation is as designed."
Micheal@atoz1.com
WASHER WHIRLPOOL NTW4516FW3 Customer complaint leaking and no agitation. Found drain pump hose leaking. Pump is also leaking. Ordered pump and hose.; ordrng 1 W10899966 (tub to pump hose) and 1 W10919003 (pump-water)
Micheal@atoz1.com
DISHWASHER KITCHENAID KUDC10IXWH8 Ordered door seal W10300924V. by check..verified mod and serial number ; ordrng 1 W10300924V (door seal)
Micheal@atoz1.com
RANGE - GAS WHIRLPOOL WFG505M0BS2 Found failed igniter and manifold assy. Ordered manifold and igniter.; ordrng 1 W10538763 (pipe-mnfld) and 1 W11176454 (igntr-oven)
Terry S.
REFRIGERATOR KITCHENAID KSRB25FRBX00 Found unit needs duel valves replaced; ordrng 1 W10408179 (water vavle asm)