Local Reviews
for Cincinnati, OH

Rated 4.6 out of 5 stars based on 49 customer reviews

Map of Cincinnati, OH

Gina




Great service — very professional


Response from A to Z Appliance Service:

Thank you for the review


Map of Cincinnati, OH

Refrigerator repair




Service Tech was knowledgeable, courteous and helpful in explaining what the problem was.


Response from A to Z Appliance Service:

Thank you very much for taking the time to leave a review.


Map of Cincinnati, OH

Thanks, Charles, for your persistence




Charles tried to do a simple fix of my ice maker. When that didn't work, he arranged for replacement parts and installed them as soon as they came in. Since the machine was under manufacturer's warranty, I wasn't charged anything. Great service!


Response from A to Z Appliance Service:

Thank you for the review


Map of Cincinnati, OH

Unsatisfied




Service on my dryer started on March 20, 2018 A-to -Z didn't complete the service repair until April 10,2018 Very disappointed with the service!


Response from A to Z Appliance Service:

Thank you for the review. The parts coming in wrong or damaged frustrated us as well. Thankfully most of the time parts come in correct and undamaged, which allows us to complete the job quickly.


Map of Cincinnati, OH

Quick and efficient service




The service man came early, assessed the problem quickly and was able to fix the problem without new parts, saving me that cost.


Map of Cincinnati, OH

Great Service!




Arthur was very knowledgeable about our appliance and very helpful with our questions. He worked quickly and was very conscientious about time. Was always within the time he was scheduled to be at our home.


Response from A to Z Appliance Service:

Thank you for the review. We really appreciate it.


Map of Cincinnati, OH

Quick to fix




Came as promised


Response from A to Z Appliance Service:

Thank you for the review


Map of Cincinnati, OH

Covered part




A to Z was able to cover an expensive part to fix my washer. I was very grateful for this. It saved me hundreds of dollars.


Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate it and glad we were able to save you money.


Map of Cincinnati, OH

Pete




I was very pleased with the level of service and the technician himself.


Response from A to Z Appliance Service:

Thank you very much for letting us know.


Map of Cincinnati, OH

Tom




Well qualified technician


Response from A to Z Appliance Service:

Thank you for the review


Charles





Response from A to Z Appliance Service:

Thank you for the 5 star review


Dishwasher repair and advice.




Arthur was a great help. He persuaded us to purchase a new dishwasher. He was upfront and honest. Your don't have that quality in many people these days. He told me what was wrong, gave options and remedied the problem.


Response from A to Z Appliance Service:

Thank you very much for the review


Great service





Response from A to Z Appliance Service:

Thank you for the review.


Great service





Response from A to Z Appliance Service:

Thank you very much. We appreciate the opportunity to earn your business


David Was a Very Good Tech .




I would like him to service all my Appliance's, A very nice man. Also knows his job and what he is doing.


Response from A to Z Appliance Service:

Thank you very much for the review


Gary V.

Gary V.

back cap for ice bucket is broken and not letting spin. will need to replace icemaker also due to leaking from bottom of icemaker.; ordrng 1 D7824706Q (ice maker) and 1 WPD7749401 (cap- helix), Cllctd $96.30 CC Ref # 1493, schdld next appmnt for 4/24 TUE !

Near Stablehand Dr, Cincinnati, OH 45242
Charles S.

Charles S.

inverter Installed and got error again. W10915648 app mngrWPW10260060 controlOrdering parts giving erroe F1E5 inverter issue. ; ordrng 1 W10915648 (APP MNGR) and 1 WPW10260060 (CONTROL), schdld next appmnt for 4/26 THU

Near Bentwood Ct, Cincinnati, OH 45241
Arthur H.

Arthur H.

Diagnostics shows - dryer door switch broken. Ordering one new door switch ; ordrng 1 WPW10569603 (DRYER DOOR SWITCH ), schdld next appmnt for 4/27 FRI

Near Dewdrop Cir, Cincinnati, OH 45240
Charles S.

Charles S.

valve installed.All ckd ok and operates as designed. Tested unit. No leaks all ckd ok. ; Job Cmpltd,

Near Fulton Grove Rd, Cincinnati, OH 45245
Charles S.

Charles S.

W10721967 cam assy Installed and tighened pulley. Unit operates as should and designed. Tested unit and ckd ok. ; Job Cmpltd

Near Calgary Ct, Cincinnati, OH 45244
Charles S.

Charles S.

Installed new blower motor first and tested. Ran as it should. Control not needed. Complete; Job Cmpltd

Near Day Rd, Cincinnati, OH 45252
David K.

David K.

, Inspected unit due to spinning but not doing anything and timer counts down but nothing happening, not wringing out clothes not draining water sometimes, ran service diagnostics found F7E1 lid switch fault-lid up and F7E7 motor unable to reach target rpm, cleared error codes performed step 1 of test #8 for lid lock and that checked good, I did check J15 connector and checked for any abstractions in lid lock mechanism, and performed step 1 of test #3b and that all checked good, calibrated unit and then ran automatic test and unit performed properly ; Job Cmpltd

Near Beechcroft Ct, Cincinnati, OH 45233
David K.

David K.

WHIRLPOOL REFRIGERATOR COling, found the start device not working, installed start device checked unit operation test ok purchased AtoZ labor warranty ; used 1 8201786 (START DEVICE,COMBO) from stock, Cllctd $279.73 bankcard, Job Cmpltd

Near Lakeville Dr, Cincinnati, OH 45233
Arthur H.

Arthur H.

4/18/18 9:41: AH there 4/18 WED, 9:54 to 10:29, Replaced ice maker and cycled and filled. I.M. Took seven seconds of water and it was full of water . I checked all connections and made sure fan in ice room is operating.All operations are looking good.Refrigerator is under factory warranty until 10/ 18 ; Job Cmpltd,

Near Kristiridge Dr, Cincinnati, OH 45252
Arthur H.

Arthur H.

Installed new ACU and ran user interface test all functions are now working. Ran a quick cycle and washer is operating correctly. All operations are now working. ; Job Cmpltd

Near Elbrook Ave, Cincinnati, OH 45237
Robert C.

Robert C.

Replaced board and inlet valve. Made customer aware of leak at shutoff valve. Unit checked ok.; Job Cmpltd,

Near Woodtrail Ln, Cincinnati, OH 45251
Anthony S.

Anthony S.

IKEA refrigerator IX7DDEXDSM01 CUSTOMER HAD UNIT PULLED OUT PRIOR TO TECHNICIAN ARRIVAL. TECHNICIAN NOTED POSSIBLE DAMAGE TO FLOOR FROM INCORRECT APPLIANCE MOVEMENT BY CUSTOMER. PICTURES TAKEN OF UNIT LOCATION AT TECHNICIAN ARRIVAL AND FLOOR DAMAGE. APPLIANCE WAS NOT MOVED BY TECHNICIAN AT ANY TIME DURING APPOINTMENT. Customer complaint of unit not cooling. Confirmed complaint, model and serial numbers. Found compressor not working. Removed start device, checked compressor windings, all windings 6.1-6.4 Ohms resistance, in spec. Reinstalled start device and all related components and connections, compressor came on , unit began cooling. Advised customer to monitor. All ok at this time. ; Job Cmpltd

Near Concerto Dr, Cincinnati, OH 45241
David K.

David K.

WHIRLPOOL WASHER WTW5000DW Inspected unit due to not spinning out all the water, ran service diagnostics found F8E6 error code motor fault cleared error codes performed test #3 and #3b and both tests resulted in no problem with motor, capacitor, control or wire harness and under manual test the agitate checks good as well as low and high spin, during spin test the unit didn’t shake excessively, customer experiencing is caused by off balance wash in the basket and/or too small of load; Job Cmpltd

Near Rogers Park Pl, Cincinnati, OH 45213
Arthur H.

Arthur H.

WHIRLPOOL WASHER WTW5500XW0 On arrival ran auto test . Washer made terrible noise when it tried to agitate. Then when it tried to spin it was grinding pulley thru the cover on gearbox . Gearbox bad . Gave customer Quote for gearbox replacement W11132267 gearcase assembly 279.26 labor charge 98.75 . Customer will pay service call today and will call in if he decides to go ahead with repair; Cllctd $96.30 CC Ref # 7155, Job Cmpltd

Near Brayton Ave, Cincinnati, OH 45215
Robert C.

Robert C.

Whirlpool microwave UMV1160CS3 Lower interlock broken. Need interlock and related parts.; ordrng 1 W10156812 (spring) and 1 W10156813 (interlock) and 1 W10269460 (switch) and 1 W10562613 (cam-plate), schdld next appmnt for 4/19 THU 8-11

Near Marwood Ln, Cincinnati, OH 45246
Robert C.

Robert C.

Maytag washer MVWC565FW Found evidence of lubricant intrusion under agitator. Needs new GEARCASE.; rqstng P&A on 1 W11035751 (GEARCASE ), schdld next appmnt for 4/24 TUE

Near Colerain Ave, Cincinnati, OH 45251
Charles S.

Charles S.

MAYTAG MVWB835DW3 Imstructed cx. Not to use to much detergent. Or oxi. And showed how to use unit properly. All ckd ok; Job Cmpltd,

Near Forest Acres Dr, Cincinnati, OH 45255
Charles S.

Charles S.

icemaker. Installed and operates as designed. All ck ok. Power to unit is good and ice maker harvested. All of unit ckd ok. ; Job Cmpltd

Near Beechshire Dr, Cincinnati, OH 45255
Charles S.

Charles S.

4/17/18 10:19: CS there 4/17 TUE, 11:02 to 11:17, Wpw10274884 latch. Installed and ckd ok. Operates as designed.; Job Cmpltd

Near Mears Ave, Cincinnati, OH 45230
Arthur H.

Arthur H.

WHIRLPOOL WDF520PADM, , Customer instructed on use . Advised. On use and care guide. Water temperature and rinse aid . Customer uses premeasured pods . No leaks unit maybe sweating kitchen water temp is 130 degrees . Advised on correct water temp . Gave service matters . Com web site for more info ; Cllctd $96.30 CC Ref # 9492, Job Cmpltd,

Near Kenray Ct, Cincinnati, OH 45215