Local Reviews
for Cincinnati, OH
Powered by Fluid LOCALtimely, efficient, knowledgeable
ELSBROCK - Cincinnati, OH
good
CARR - Cincinnati, OH
Gary found a code and hopefully it has fixed the problem. Very nice man.
Friendly, timely, and efficient
Nicole - Cincinnati, OH
The technician was right on time for my window and called in advance so that I knew he was on his way. He was friendly, knowledgable and even though my machine was beyond repair, he offered a good expert opinion.
Ms.
MULLANNEY - Cincinnati, OH
Great service
Great service!
Mary Pat - Cincinnati, OH
The technician was prompt, courteous & very professional! Jeremy explained what was needed to get my washer up & running! Top-notch service!
Response from A to Z Appliance Service:
Thank you for this review.
Repair
Barry - Cincinnati, OH
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good
Barbara - Cincinnati, OH
He was on time both times
Response from A to Z Appliance Service:
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Bob
RINK - Cincinnati, OH
Service man was on time, friendly and did a great job.
Response from A to Z Appliance Service:
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Excellent technician! Good service company!
Ray - Cincinnati, OH
Our refrigerator hadn't been working right because of faulty installation at the time of purchase. Arthur the A to Z tech diagnosed problem and we believe fixed it.
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Great Technian and Overall Responce
SPARKS - Cincinnati, OH
Very knowledgeable tech. Gave good advice on routine maintenance to prevent further leak.
Response from A to Z Appliance Service:
Thank you very much for the review. We appreciate it.
Great Technician
BROYLES - Cincinnati, OH
Victor has a great customer service personality. He was prompt, courteous, friendly and knowledgeable. He took care not to make a mess or leave a mess. He represents the company well with his high standards.
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great service
HIRST - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you
Thorough evaluation and excellent service.
HARMONY - Cincinnati, OH
Prompt response to call for washing machine service by an experienced, knowledgeable technician. Didn't make a mess either.
Response from A to Z Appliance Service:
Thank you very much for the review. We appreciate it
Great service, quick, fixed within the warrantee period.
taylor - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you very much for the review.
DJ
EMMERSON - Cincinnati, OH
David was very helpful, professional and polite.
Response from A to Z Appliance Service:
Thank you for the review.
Victor C.
Installed parts ordered on previous visit. Had customer verify she was happy with the fridge and that all doors and shelves shut to her satisfaction. She agreed. Complete; Job Cmpltd
Jeremy F.
7/20/18 12:23: JF there 7/20 FRI, 12:59 to 13:19, Checked incoming power, found unit is not getting power, checked breaker, breaker is on, customer to have electrician check out breake for possible weak breaker.; Cllctd $96.30 CC Ref # 3009, Job Cmpltd
Charles S.
nstAlled lid lock. Previous was locking and unlocking respectively. Latch w10838613Unit operates as designed and all ckd ok. No leaks and power good to unit. ; used 1 W10838613 (LID LATCH) from stock, Job Cmpltd
Gary V.
found error code for long fill. checked air hose. air hose looks good and connected to tested hot and cold water. old water barley coming in. opened vale more and water now coming in better. tested unit. operation checks good; Job Cmpltd
Arthur H.
On arrival took one picture of model and serial and one of receipt and date. After running for ten minutes or so check Vent light comes on. I took Dyer apart checked the filter housing checked the blower wheel housing checked the exhaust pipe from blower housing to exit of dryer . Found no restrictions. Issue is the vent pipe is too long with too many curves in it .Took one picture of model and serial and one of receipt Took two pictures of vent pipe ; Job Cmpltd
Arthur H.
n arrival confirmed error code .F9-E1 . Replaced main control with new one . Test ran on timed cycle for e few minutes. Put dryer into diagnostics and checked for error codes none at this time . All operations are now working properly Partner team denied help today for this repair .Loft is a costumer that we invoice .Total today is 499.14 ; Job Cmpltd,
Arthur H.
On arrival confirmed complaint,there is ice under the basket and under the tray Under the evaporator. Removed the door and baskets. Cleared all ice under the basket and used my steamer to open the drain and all water went thru the drain To the pan under refrigerator. Cleared all ice from tray all ice from under the tray All operations are now working properly. Customer paid service fee on the 27th of June; Job Cmpltd
Jeremy F.
Found f11 error code, unit not go into diagnostics, unit needs new control, and UI, customer to replace unit.; Cllctd $96.30 Check # 117, Job Cmpltd
Jeremy F.
Checked element, checked thermal cutoff, checked thermal fuse, found thermal fuse not ohmng, replaced thermal fuse, ran through test cycle, unit is heating, checks ok.; used 1 3392519 (THERMAL FUSE) from stock, Job Cmpltd
Jeremy F.
Checked gear case, checked motor, checked for error codes, checked control, found unit was out of calibration, recalibrated unit, all operations normal, checks ok.; Job Cmpltd
Arthur H.
nstalled new control board . Entered code for unit and refrigerator is now Operating properly. Checked water dispenser and turned ice maker on . All operations are now working properly.Whirlpool ext warranty ; Job Cmpltd
Jeremy F.
Checked heating element, checked incoming power, checked thermal fuse, checked thermal cutoff, found cutoff not ohmng, replaced cutoff, unit is heating, checks ok.; used 1 279816 (THERMAL CUT OFF HI) from stock, Job Cmpltd
Jeremy F.
7/19/18 12:36: JF there 7/19 THU, 13:11 to 13:34, Replaced ice maker, and mold, unit is cycling, all operations normal, checks ok.; Job Cmpltd,
Jeremy F.
Checked pump, and motor, ran test cycle, found OWI sensor wa faulty, replaced OWI, ran through test cycle, all operations normal, checks ok.; Job Cmpltd
Arthur H.
AH there 7/19 THU, 8:55 to 12:02, On arrival removed bad compressor and filter dryer. Installed new filter drier and The compressor. Had to make fitting for high side because the port for the line was bigger than the high pressure line . Pulled vacuum to -30 and checked for leaks all checked good . Recharged unit with 5.3 oz of 134a . Tested water dispenser and ice maker .All operations are now working properly. Customer paid 470.79 on credit card ; Cllctd $470.79 CC Ref # 5568, Job Cmpltd,
Jeremy F.
eplaced drive pulley, calibrated unit, ran through test, all operations normal, checks ok.; Job Cmpltd
Jeremy F.
Replaced ice maker, unit is cycling, all operations normal, checks ok.; Job Cmpltd
Jeremy F.
Found freezer door seal not sealing correctly, reformed seal, unit is sealing correctly, checks ok.; Job Cmpltd
Charles S.
W11135391 consoleW11135392 controlParts installed and all ckd ok. Operation as should be. No leaks and power is good. All ckd ok.; Job Cmpltd,
Jeremy F.
Aced motor, and pump assm, found drain pump not working correctly, replaced drain pump, unit still making loud noise, customer called IKEA, and is going to have unit replaced.; used 1 W10348269 (DRAIN PUMP USE) from stock, Job Cmpltd