Local Reviews
for Cincinnati, OH

Rated 4.6 out of 5 stars based on 74 customer reviews

Map of Cincinnati, OH

Bob




Service man was on time, friendly and did a great job.


Response from A to Z Appliance Service:

Thank you for the review. We appreciate it.


Map of Cincinnati, OH

Excellent technician! Good service company!




Our refrigerator hadn't been working right because of faulty installation at the time of purchase. Arthur the A to Z tech diagnosed problem and we believe fixed it.


Response from A to Z Appliance Service:

Thank you for taking the time to leave this review


Map of Cincinnati, OH

Great Technian and Overall Responce




Very knowledgeable tech. Gave good advice on routine maintenance to prevent further leak.


Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate it.


Map of Cincinnati, OH

Great Technician




Victor has a great customer service personality. He was prompt, courteous, friendly and knowledgeable. He took care not to make a mess or leave a mess. He represents the company well with his high standards.


Response from A to Z Appliance Service:

Thank you for the review.


Map of Cincinnati, OH

great service





Response from A to Z Appliance Service:

Thank you


Map of Cincinnati, OH

Thorough evaluation and excellent service.




Prompt response to call for washing machine service by an experienced, knowledgeable technician. Didn't make a mess either.


Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate it


Map of Cincinnati, OH

Great service, quick, fixed within the warrantee period.





Response from A to Z Appliance Service:

Thank you very much for the review.


Map of Cincinnati, OH

DJ




David was very helpful, professional and polite.


Response from A to Z Appliance Service:

Thank you for the review.


Map of Cincinnati, OH

Homeowner




Had to take the day off work to be there for the service person’


Response from A to Z Appliance Service:

Thank you for the review. Sorry you had to take the whole day off work. We have recently put items in place so that customers can have a better idea as to when our tech might arrive. Also, our techs do call ahead and some customers have requested a 30 minute call ahead that we try to accommodate to help customers out.


Map of Cincinnati, OH

Goldyn





Response from A to Z Appliance Service:

thank you


Great Service





Response from A to Z Appliance Service:

Thank you very much for the review


Jake Schulze




I'm glad I got this because I wanted to say that Jake did a great job repairing my fridge. He was nice, on time, quick and very professional. For my particular situation, nobody could figure out what was wrong with my ice maker), he got it fixed and replaced. I'm very happy that I had him as my service technician.


Response from A to Z Appliance Service:

Thank you and we appreciate you taking the time to leave this review.


Rebecca




Great service. He was polite and competent even though my husband was trying to Tell him what to do.


Response from A to Z Appliance Service:

Thank you for your review.


Appliance Service Call - Great experience




Very Professional tech. On time, kept us informed of arrival, did a great job of analyzing a difficult problem.


Response from A to Z Appliance Service:

Thank you for this review


Great Service




David is a Great Service technician.


Response from A to Z Appliance Service:

Thank you for the review.


Arthur H.

Arthur H.

Whirlpool dishwasher WDTA50SAHZ0 Dishwasher was leaning to the left side. Adjusted the legs to get dishwasher level Side to side . Customer now happy with appearance. ; Job Cmpltd

Near Riddle View Ln, Cincinnati, OH 45220
Jeremy F.

Jeremy F.

Kitchen Aid refrigerator KRFC300EWH01 Checked right door gasket, found gasket was torn in top right corner, replaced gasket, door seals normally, checks ok.; Job Cmpltd

Near Ada St, Cincinnati, OH 45219
Jeremy F.

Jeremy F.

Whirlpool washer CAE2743BQ0 Checked for error codes, found F7E1 basket speed sensor fault, went through test 3a, unit needs new control board.; ordrng 1 W10860464 (cntrl-elec), Cllctd $32.10 CC Ref # 5521

Near Vine St, Cincinnati, OH 45202
Arthur H.

Arthur H.

Whirlpool refrigerator WRB322DMBM00 Ice maker sitting in freezer with cubes in tray . Ice maker not dumping . Replaced ice maker and cycled. Filled and checked . All operations are now working Took one picture of model and serial ; Job Cmpltd

Near W Galbraith Rd, Cincinnati, OH 45215
Jeremy F.

Jeremy F.

Whirlpool dryer WED4815EW1 Checked element, checked high limit fuse, found fuse not ohmng correctly, replaced fuse, unit is heating, unit checks ok.; used 1 3392519 (THERMAL FUSE) from stock, Job Cmpltd

Near Towne Commons Way, Cincinnati, OH 45215
Jeremy F.

Jeremy F.

Maytag washer MVWB835DW3 Checked agitator, checked drum, checked gear case, checked motor, and stator, found gear case making loud squeal, and whine when heavy items put in, needs new gear case.; ordrng 1 W10811956 (drum assy), schdld next appmnt for 6/25 MON

Near Farmedge Ln, Cincinnati, OH 45231
Jeremy F.

Jeremy F.

Whirlpool washer WTW8500DC0 Checked drain pump, unit had F3 E1 error code, checked pressure hose, went through test 6 according to service matters, needs new control.; ordrng 1 W10812418 (cntrl-elec), schdld next appmnt for 6/25 MON

Near Crestbrook Dr, Cincinnati, OH 45231
Jeremy F.

Jeremy F.

Whirlpool Washer CAE2745FQ0 Checked drain pump, checked control, went through test 3a for control, and control was not ohmng out correctly unit needs new control according to tech sheets.; ordrng 1 W11188527 (CONTROL), schdld next appmnt for 6/22 FRI 12-4

Near Towne St, Cincinnati, OH 45216
Jeremy F.

Jeremy F.

Amana range AGR5330BAW1 AF7DT00EPL1-for policy adjust.Checked igniter, checked control, checked wire harness, found control not sending correct voltage to igniter causing igniter to be faulty, needs new control, igniter, and wire harness.; ordrng 1 W10544364 (harns-wire) and 1 W10918546 (igntr-oven) and 1 WPW10556707 (cntrl-elec), schdld next appmnt for 6/27 WED

Near Oak Ave, Cincinnati, OH 45215
Arthur H.

Arthur H.

On arrival microwave was not heating. Customer said that user interface would light up sometimes. Used my electric plug checker and only one light came on . One light on the checker means we have a open neutral wire. Got my extension cord and tried another outlet . Still no heat . Went into diagnostics and went thru each step . When I chose the zero number on the key pad the microwave started heating . Got out of diagnostics and went back to regular setting . Tried microwave again and its heating and running correctly now. Customer has bad wall outlet .; Job Cmpltd

Near Serben Dr, Cincinnati, OH 45233
Arthur H.

Arthur H.

Replaced I U console . Washer now stays on the selection that you choose .Ran test 51 and test 52 all operations are now normal Customer paid 499.14 on first visit the 67.09 is the difference in the two parts ; Cllctd $67.09 Check # 2634, Job Cmpltd,

Near Cherry Blossom Ln, Cincinnati, OH 45231
Jeremy F.

Jeremy F.

Adjusted blower manifold, adjusted blower housing, vibrating sound is gone, unit checks ok.; Job Cmpltd

Near Foxhunter Ln, Cincinnati, OH 45242
Jeremy F.

Jeremy F.

Reinstalled doors, and parts, doors open and closes normally, unit checks ok.; Job Cmpltd

Near Fergus St, Cincinnati, OH 45223
Anthony S.

Anthony S.

Whirlpool freezer WRF560SEYM05 Customer complaint of unit making loud noise in freezer section. Confirmed complaint, model and serial numbers. Found excessive ice and frost build-up around evaporator fan. Defrosted evaporator area. Advised customer about making sure freezer door is getting closed completely when freezer is accessed. Checked compressor, thermistors, defrost heater and bi-metal. All checks ok at this time. ; Job Cmpltd

Near Deerhorn Dr, Cincinnati, OH 45240
Roxanne G.

Roxanne G.

GV there 6/19 TUE, 11:08 to 11:08, installed pump and motor assembly. leak checked and ran unit. operation checks good ; Job Cmpltd

Near Whitechapel Dr, Cincinnati, OH 45236
Arthur H.

Arthur H.

6/19/18 11:47: AH there 6/19 TUE, 11:45 to 12:42, Replaced electronic control and oven temperature sensor . Heated the oven to 350 and oven control kicked off. All range functions are working again .Whirlpool ext warranty ; Job Cmpltd,

Near Laurelwood Cir, Cincinnati, OH 45224
Gary V.

Gary V.

nstalled flame sensor and valve on unit. unit now heating ainstalld door catch due to latch being broken. operation checks good; used 1 279570 (CATCH DOOR DRYER) from stock, Job Cmpltd

Near Mantell Ave, Cincinnati, OH 45236
Jeremy F.

Jeremy F.

Checked drain pump, checked for error codes, checked control, checked door latch, made adjustment to door latch, unit is draining, and spinning, unit checksok.; Job Cmpltd,

Near Beech St, Cincinnati, OH 45227
Jeremy F.

Jeremy F.

Whirlpool dishwasher WDF310PAAB1 Checked incoming power, found plug was inserted in the outlet for the compactor, and was off, plugged into correct outlet, unit is running normally, checks ok.; Cllctd $96.30 CC Ref # 7081, Job Cmpltd

Near Tansing Dr, Cincinnati, OH 45231
Charles S.

Charles S.

Whirlpool icemaker GI15NDXZS1 W10908287 pump $210.29Labor $98.75S. Call $90.00Quote $399.04Unit water draw is good. But recirculating pump needs replaced. Power is good. And no leaks. Cx paying scall and going to have Lowe’s find proof of it under warranty. ; ordrng 1 W10908287 (pump), Cllctd $96.30 CC Ref # 282458, schdld next appmnt for 6/25 MON

Near Ivy Trails Dr, Cincinnati, OH 45244