Local Reviews
for Cincinnati, OH

A to Z Appliance Service Rated 4.8 out of 5 stars based on 257 customer reviews

Map of Cincinnati, OH

Mrs Pace




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


Map of Cincinnati, OH

Review




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


Map of Cincinnati, OH

Hill




Review of A to Z Appliance Service

Great service...very prompt and patient with our dishwasher repair!


Response from A to Z Appliance Service:

Thank you for your review. We are pleased to hear that your experience was a positive one.


Map of Cincinnati, OH

Polite, Professional, friendly




Review of A to Z Appliance Service

Really appreciated the prompt service and candid assessment


Response from A to Z Appliance Service:

Thank you for your review. We value each customer and aim to leave them with a positive experience.


Map of Cincinnati, OH

Great service




Review of A to Z Appliance Service

Great service on time.


Response from A to Z Appliance Service:

Thanks.


Map of Cincinnati, OH

Great service




Review of A to Z Appliance Service

Great experience.


Response from A to Z Appliance Service:

Thanks


Map of Cincinnati, OH

Very Friendly Excellent Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


Map of Cincinnati, OH

Joel




Review of A to Z Appliance Service

Great experience with dishwasher repair. Repairman was prompt, professional and even fixed an issue I hadn’t reported. Would gladly use them again.


Response from A to Z Appliance Service:

Thank you for your review. Here at A to Z, we are always encouraged to hear our technicians are doing their best for our valued customers


Map of Cincinnati, OH

Great Service




Review of A to Z Appliance Service

Excellent, in time and repaired everything.


Response from A to Z Appliance Service:

Thanks for taking time to give positive feedback.


Map of Cincinnati, OH

1358 Herlin Place




Review of A to Z Appliance Service

The fact that whirlpool does not allow for the mother board to be carried on a truck is an issue. The issue becomes how long it takes to repair the washer. Finally, if I would not have checked to see when the part had arrived my appointment was going to possibly be scheduled without my input as to availability.


Too soon to tell, especially after it was discovered that prior technician had left his repair unfinished




Review of A to Z Appliance Service


Refrigerator repair from Terry Sebastian




Review of A to Z Appliance Service

Terry was very professional. He was on time, worked quickly to make the repair and was very pleasant to work with.


K




Review of A to Z Appliance Service

Good service, arrived on time and explained the service.


John Westrup




Review of A to Z Appliance Service

Absolutely terrible company. Have worked on on refrigerator for 5 weeks and it is still not making ice. Did not perform a complete diagnostic on the first trip. Doing that would have eliminated 3 subsequent trips. Unfortunately have a service agreement and stuck with them.


Very expedient!




Review of A to Z Appliance Service

Fulfilled his purpose in a short time. He knew what the problem was and how to solve it. It was explained that warranty work must be called into the company!


Marlena




Review of A to Z Appliance Service

Excellent, professional


Great Friendly Service




Review of A to Z Appliance Service

A very pleasant experience overall. Very accommodating with friendly and sincere phone conversations when making appointments. Terry is wonderful. He had to come out a few times but always kind and patient and issue now resolved with my oven.


Washer Repair




Review of A to Z Appliance Service

Fast Friendly and Efficient Service


Awesome




Review of A to Z Appliance Service

Quick, experienced and awesome service!


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate it.


Mark is great




Review of A to Z Appliance Service

On time explains everything Great service


Response from A to Z Appliance Service:

Thank you very much for the review.


Great Service!




Review of A to Z Appliance Service

This Guy Know his Stuff! Thanks gain!


Response from A to Z Appliance Service:

Thank you very much for the review. We like having Arthur on our team.


Arthur is great!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you very much for the review. Arthur and us appreciate you taking the time to review his work. Thanks again


Good service, a little pricey especially the labor costs.




Review of A to Z Appliance Service

Repair man seemed to know his stuff. Good to work with.


Response from A to Z Appliance Service:

Thank you very much for the review.


Whirlpool repair




Review of A to Z Appliance Service

Great service! I appreciate the expertise of the serviceman


Response from A to Z Appliance Service:

Thank you very much for the review.


Very accommodating service!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you very much for the review.


Great service. Informative and courteous




Review of A to Z Appliance Service

Explained problem and answered a few other questions.


Response from A to Z Appliance Service:

Thank you very much for the review.


Excellent service




Review of A to Z Appliance Service

Service was prompt and completed to our satisfaction in a professional manner.


Service Review




Review of A to Z Appliance Service

Service was very good, Joel got the dryer fixed quickly. It was expensive adding the service call and the labor was a pretty heavy fee.


Response from A to Z Appliance Service:

Thank you very much for this review. We appreciate it.


Our repair man was wonderful with my son who wanted to watch his every move! I enjoyed working with your company.




Review of A to Z Appliance Service


Excellent service




Review of A to Z Appliance Service


Great




Review of A to Z Appliance Service

Great thank you


Great service!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for this review


Great service and very knowledgeable —




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for this review


Dryer repair




Review of A to Z Appliance Service

Joel is an Excellent repair technician. He explained why the issue occurred and provided info on other features of the machine.


Response from A to Z Appliance Service:

Thank you for this review


Amy




Review of A to Z Appliance Service

Good. Quick and efficient. Arrived on time. Fixed it.


Response from A to Z Appliance Service:

Thank you for this review


Great Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for this review


Very good service




Review of A to Z Appliance Service

Mark was on time and did a great job. He explained what the problem was took care of our needs. Thanks Emma


Response from A to Z Appliance Service:

Thank you for this review. We appreciate it.


Another awesome technician.




Review of A to Z Appliance Service

This is the second time I asked A to Z for help, and the second time the technician who was scheduled, Charles S., was totally understanding of my problem, the repair that was necessary, efficient, and respectful of my property. I certainly hope that I will not need any more repairs anytime soon, but if and when I do, I will call this company. Thank you for sending Terry the first time and Chuck the second. I think your best sales people are those who come into contact with the public, like these gentlemen. Gene Gelfand, Madeira, Ohio


Response from A to Z Appliance Service:

Thank you for this review. We and our techs really appreciate it when customers leave review. Thanks again


Prompt service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for this review


Good Service




Review of A to Z Appliance Service

Arthur made me feel very comfortable and he did a good job.


Response from A to Z Appliance Service:

Thank you for this review. We and the tech appreciate it.


Great and fast service




Review of A to Z Appliance Service


Replacement of the electronic control panel on a new Whirlpool refrigerator




Review of A to Z Appliance Service

Our control panel was not working correctly immediately after the refrigerator was installed. We called for a replacement and a repair person was sent soon after. The new part was installed in a short amount of time and the install seems to have been completed with no problems: the new control panel seems to work correctly, nothing was damaged, and no cleanup was required.


excellent repairman




Review of A to Z Appliance Service


Very professional work was completed in a timely fashion




Review of A to Z Appliance Service


GOOD CALL




Review of A to Z Appliance Service


Very nice efficient,quick and courteous.




Review of A to Z Appliance Service

Would recommend


Excellent service!!!




Review of A to Z Appliance Service

Charles was prompt and efficient in completing a slightly tricky handle attachment to our microwave. He was also very personable and pleasant to work with.


QUICK,SERVICE-ON TIME-SERVICE MAN:EXCELLENT




Review of A to Z Appliance Service

YOU GOT IT...


Fantastic service!




Review of A to Z Appliance Service

Fantastic!


Always Great Service




Review of A to Z Appliance Service

Technician quickly repaired the drainage problem I was having with my washing machine.


Very professional, worked quietly, solved the problem at this time.




Review of A to Z Appliance Service

Mark cleaned up and was polite and concerned.


Professional & competent!




Review of A to Z Appliance Service

Terry did a great job!


Ok service




Review of A to Z Appliance Service

The service itself I had no complaints but had a problem with not being informed that the service charge is in addition to repair charges. Given this fact decided not to have repair. Too costly to begin with then add $96.30 to it (tax additional!) way too high. Please put all info upfront!!!


Wonderful service; skilled technician; problem solved!




Review of A to Z Appliance Service

From the moment Terry came into our home, I knew all was well. He was pleasant, knowledgeable, an advocate for the company, efficient and highly skilled. He was careful to make sure our floor was protected and that no mess was left behind. If I ever need service in the future, I will call your company and ask specifically for Terry. He is a great face for your company; if I weren’t retired, I would hire him away from you and put him in charge of customer relations. Thank you.


Great company to work with




Review of A to Z Appliance Service

I found this company to be very responsive with a quick turn around and really good at communication. Terry Sebastian was always on time, professional, courteous and efficient. Roxy was also great to deal with. Unfortunately my dishwasher failed again the day after Terry's last visit but Whirlpool is replacing the unit. Nonetheless my experience with A ro Z was a good one. Thanks!


Great service




Review of A to Z Appliance Service

Our experience with A to Z was great. I received a call to let me know our service provider was on his way. He was timely, courteous and explained & fixed the issue with our freezer. It was the easiest part of my day, how often can you say that about a service appointment!


Persistance to Do It Right / Reasonable Cost




Review of A to Z Appliance Service


Great service on time and took care of what needed to be done




Review of A to Z Appliance Service

Did a great job great service and took care of all my needs and questions


On time and friendly




Review of A to Z Appliance Service


Excellent service, caring and friendly




Review of A to Z Appliance Service


Polite , & very well experienced. Wonderful




Review of A to Z Appliance Service

Arthur knows his stuff & He showed he cared . While he came to take care of one problem he noticed another & he handled that for me also. If I ever need your services again I will request Arthur. Thank you


Excellent customer service




Review of A to Z Appliance Service

Mark was pleasant and explained what he was doing


Great and prompt service




Review of A to Z Appliance Service

Terry did a great job and also guided us to get the service covered under warranty. He stayed with the service and even came back to make sure all was well and made some minor changes so all was well.


prompt, and went the extra mile to alleviate the problem




Review of A to Z Appliance Service


Survey




Review of A to Z Appliance Service


Starr the man




Review of A to Z Appliance Service

Mark did a great job


Excellent




Review of A to Z Appliance Service


Awesome service




Review of A to Z Appliance Service

Charles was very nice and very helpful. As someone who knows almost nothing about appliances, he did a wonderful job explaining to me what was wrong and what he needed to do to fix it. Would absolutely use this service again if needed!


Arthur was very efficient, he listened to what the problems were and went right to work on the dryer, he quickly found the issue and took action to fi




Review of A to Z Appliance Service

Arthur showed more concern for my problem than the previous technician ( Jon ).


Mrs.




Review of A to Z Appliance Service


Great service




Review of A to Z Appliance Service


Great, timely service




Review of A to Z Appliance Service

tech was friendly, knowledgeable & right on time!


Pleasant, informative, thorough.




Review of A to Z Appliance Service


Great Service




Review of A to Z Appliance Service

No problems and very happy with the overall experience of having oven repaired. Also, great communication and accurate arrival times.


Leslie




Review of A to Z Appliance Service

Excellent customer service. Technician was knowledgeable and courteous


Great Service




Review of A to Z Appliance Service


Replacement of rotted refrigerator door seal.




Review of A to Z Appliance Service

Service was under warranty. The refrigerator seal was gotten nearby, it was replaced and he was on his way. Great service. He seemed like a genuinely nice guy.


great service!




Review of A to Z Appliance Service


Great experience from "A to Z"!




Review of A to Z Appliance Service

The entire service experience was exceptional. I really appreciated the ability to track my technician's progress on email as well as his phone call giving me a heads up he was on his way during the time expected. Joel was professional and fortunately was able to diagnose and fix the problem we had with our Jenn-Air refrigerator. He had to dig a little to figure it out and did not give up. A very nice man to have in our home and we would DEFINITELY want to have him again if future needs arise.


Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRS321SDHW02 Checked the refrigerator and found no power out on red and white wires from freezer cabinet and evaporator motor.; ordrng 1 WP2315549 (evap fan motor)

Near Ellmarie Dr, Cincinnati, OH 45227
Terry  S.

Terry S.

RANGE WHIRLPOOL WFG320M0BS3 "Replaced oven floor, and racks unit checked okay"

Near Laidlaw Ave, Cincinnati, OH 45237
Micheal@atoz1.com

Micheal@atoz1.com

DRYER WHIRLPOOL WED9290FW0 F4E4 code. Possible power failure on the main board. Advised customer that it could be caused by a drop in line voltage. Customer wants board replaced.; ordrng 1 W11038309 (CONTROL )

Near Walnut St, Cincinnati, OH 45202
Micheal@atoz1.com

Micheal@atoz1.com

RESIDENTIAL REFR WHIRLPOOL WRT311FZDB00 Found failed evap fan motor. Order evap motor WP2315539 .; ordrng 1 WP2315539 (MOTOR)

Near Herzog Pl, Cincinnati, OH 45238
Terry  S.

Terry S.

BELLA KITCHENAID KRFC704FSS00 "Checked the refrigerator and found a leak at the defrost drain tube, cleared the debris from the tube unit checked okay."

Near High St, Cincinnati, OH 45227
Micheal@atoz1.com

Micheal@atoz1.com

MICROWAVE KITCHEN AID KMHS120ESS5 Advised customer to have unit dropped and call back for repair schedule. ; O-emld tckt

Near Biddle St, Cincinnati, OH 45220
Micheal@atoz1.com

Micheal@atoz1.com

DRYER WHIRLPOOL WED5620HW0 Repaired front left leveling leg. Tested normal

Near E 14th St, Cincinnati, OH 45202
Micheal@atoz1.com

Micheal@atoz1.com

WASHER MAYTAG MVWC200XW0 Cust will not repair unit collected trip charge by check

Near Isabella Ave, Cincinnati, OH 45209
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRS322FDAW04 "Replaced the ADC and unit still not running, replaced the thermostat unit checked okay.; pckd up 1 WPW10583801 (thermostat)"

Near Matson Ave, Cincinnati, OH 45236
Joel L.

Joel L.

REFRIGERATOR KITCHENAID KRSC503ESS01 Replaced THERMISTER. and tested air flow. Defrosted unit. All checks are good now. ; used 1 WPW10383615 (THERMISTOR) from stock

Near Carpenters Creek Dr, Cincinnati, OH 45241
Terry  S.

Terry S.

REFRIGERATOR KITCHENAID KBRC36FTS08 "Checked the refrigerator and cycled the icemaker, found the icemaker leaking from the mold.Parts and labor under the 1 year warranty.; ordrng 1 WPW10277450 (icemaker)"

Near S Rookwood Dr, Cincinnati, OH 45208
Terry  S.

Terry S.

REFRIGERATOR KITCHEN AID KSSC36QMS00 "Replaced the drain pan and the water filter, leak tested the water system unit checked okay."

Near Erie Ave, Cincinnati, OH 45208
Micheal@atoz1.com

Micheal@atoz1.com

N/A N/A RTW4440VQ1 Inspected unit and found timer tripping circuit breaker. Ordered timer. WPW10199989..; ordrng 1 WPW10199989 (TIMER)

Near Woodlawn Ave, Cincinnati, OH 45205
Micheal@atoz1.com

Micheal@atoz1.com

WASHER MAYTAG MVWB765FW3 "Replaced main control now showing F2E1 code, stuck keypad. Ofedred keypad; ordrng 1 W11135391 (CONSOLE )"

Near Hollywood Ave, Cincinnati, OH 45224
Micheal@atoz1.com

Micheal@atoz1.com

N/A N/A SZD26VE Compressor pulling 3.5 amps. Complete no cool. Ordered compressor ; ordrng 1 W10160407 (COMPRESSOR )

Near Townsend Pl, Cincinnati, OH 45223
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR KITCHEN AID KSSO42QMB01 Quoted customer for the replacement of the optics. W10757851. Cust will call back if she decides to do the repair

Near Observatory Ave, Cincinnati, OH 45208
Micheal@atoz1.com

Micheal@atoz1.com

FR DR DVE TL PAN WHIRLPOOL WRX735SDBM00 Ordered rails; ordrng 2 WPW10120018 (RAILS)s

Near Evening Whisper Way, Cincinnati, OH 45244
Micheal@atoz1.com

Micheal@atoz1.com

AK 12 4 DOOR WHIRLPOOL WRX988SIBM03 No work done

Near Gennie Ln, Cincinnati, OH 45244
Micheal@atoz1.com

Micheal@atoz1.com

RANGE WHIRLPOOL JDR8895AAW Cust is buying new unit from whirlpool

Near Mound St, Cincinnati, OH 45203
Micheal@atoz1.com

Micheal@atoz1.com

MICRO/RNGE JENNAIR JMW2427WS00 "Customer complaint no turntable operation. Found failed turntable and coupler. Ordered both .Service call 90.00, Labor 98.75 and parts 93.30 tax 19.74. Customer request MG to return.; ordrng 1 W10911403 (MOTOR) and 1 WPW10776938 (COUPLER)"

Near Patterson Farms Ln, Cincinnati, OH 45244
Micheal@atoz1.com

Micheal@atoz1.com

WASHER WHIRLPOOL WFW5620HW0 Unit has bad power cord. Ordered cord..; ordrng 1 W11316254 (CORD)

Near Beechmont Ave, Cincinnati, OH 45255
Terry  S.

Terry S.

MICROWAVE WHIRLPOOL WMHA9019HN01 "Door intermittently looses the display, unit needs the door replaced.; ordrng 1 W11186017 (door/mw)"

Near Shelldale Way, Cincinnati, OH 45242
Joel L.

Joel L.

LAUNDRY MAYTAG MVWB835DC4 "Replaced valve, leak checked unit after repair. All operations are good. Cus to observe."

Near Sean James Ct, Cincinnati, OH 45241
Micheal@atoz1.com

Micheal@atoz1.com

OVEN KITCHEN AID KSGG700ESS0 7725801970 file number.found newly installed motor so tight it won’t spin causing error. Replaced failed motor. Tested up to 400 degrees and no error. Operation normal

Near Hiddenhills Dr, Cincinnati, OH 45230
Micheal@atoz1.com

Micheal@atoz1.com

N/A N/A KSRG22FKSS15 Found icemaker cover bracket broke off jamming icemaker. Replaced bracket and tested normal

Near Banning Rd, Cincinnati, OH 45239
Micheal@atoz1.com

Micheal@atoz1.com

FREEZER WHIRLPOOL WRB322DMBM00 Found rails slightly gummed up with debris. No ice found

Near Dolomar Dr, Cincinnati, OH 45239
Terry  S.

Terry S.

ICEMAKER KITCHEN AID KUIC15PHZSO "Checked the ice machine and found unit needed the dryer replaced, replaced the dryer and recharged unit checked ok. Watched unit drop ice.; used 1 WPW10143759 (DRIER UV) from stock"

Near Given Rd, Cincinnati, OH 45243
Terry  S.

Terry S.

BELLA KITCHENAID KRFC704FPS01 "Replaced the coupling, UI and housing unit checked okay."

Near Rettig Ln, Cincinnati, OH 45243
Micheal@atoz1.com

Micheal@atoz1.com

RANGE WHIRLPOOL JDR8895AAW Inspected unit and found that customer had a fire under the cooktop while unit was not being used. Problem started with the cooktop igniters sparking by themselves. Cust was eating dinner when they started sparking again then a big cloud of smoke and flames coming from underneath the cooktop. Unit was unplugged and gas turned off. As far as repair all 5 burners will need to be drilled out and replaced all burner heads will have to be replaced. Complete wire harness and spark module. Possibly the main control but I couldn’t get power to it for testing.; O-emld tckt

Near Mound St, Cincinnati, OH 45203
Joel L.

Joel L.

REFRIG WHIRLPOOL WRF954CIHW00 "Icemaker was shut off. Turned on. Called techline and cycled heating element in fill tube, all checks are good now. Tech line and walked through filling and cycling of icemaker due to text sheet not available on service matters"

Near Whittington Ln, Cincinnati, OH 45249
Joel L.

Joel L.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Tested auger, unit has some frost in despensor. Used permagum to seal dispenser Shute, also found line pinched causing water to fill slower then normal. Adjusted water pressure. All checks are good now. W10822606 will need auger motor if they call back with same issue"

Near Village Woods Dr, Cincinnati, OH 45241
Terry  S.

Terry S.

FREEZER WHIRLPOOL WZF34X20DW01 "Checked the freezer and adjusted the temperature, unit checked okay."

Near Colmar Ln, Cincinnati, OH 45237
Terry  S.

Terry S.

DRYER AMANA NED4655EW1 "Checked the dryer and found a piece of debris had the blower wheel bound, removed the debris unit checked okay."

Near Kennedy Ave, Cincinnati, OH 45213
Terry  S.

Terry S.

OVEN KITCHEN AID KSDG950ESS1 "Checked the range and found a F1E0, F2E1 error code, unit needs the console and relay board assembly replaced.; ordrng 1 W10915031 (panl-cntrl) and 1 W11100513 (cntrl-elec)"

Near Ross Ave, Cincinnati, OH 45242
Terry  S.

Terry S.

GAS STOVE KITCHEN AID KGCU467VSS01 "Checked the cooktop and found 3 bad micro switch, ; ordrng 1 WPW10402611 (manifold)"

Near Buxton Ln, Cincinnati, OH 45242
Charles S.

Charles S.

KITCHEN KITCHENAID KGCK366VSS Power good and gas flow good. Cleared debris from inside oriface. Also adjusted igniter. All ckd ok.

Near Pointe Pl, Cincinnati, OH 45244
Charles S.

Charles S.

DRYER WHIRLPOOL WED7400XW0 Cleaned dryer out and removed a lot of lint. Also looked and checked over dryer and all ckd ok. Power good and heats fine. All checked ok.

Near Glen Eden Ln, Cincinnati, OH 45244
Charles S.

Charles S.

RANGE WHIRLPOOL WGG555S0BS01 "Wpw10206288 valveInstalled and all ckd, k. Power good,and unit operates as designed."

Near Ridgeway Ave, Cincinnati, OH 45229
Charles S.

Charles S.

DISHWASHER WHIRLPOOL KUDS30FXSS4 Installed pump and motor. Also found break not tight. Tighter water inlet break and tested. N leaks and all ckd ok. Operation is as designed.

Near Ahwenasa Ln, Cincinnati, OH 45243
Terry  S.

Terry S.

WASHER AMANA NTW4516FW3 "Checked the washer and found an F7E5 error code. Replaced the shifter assembly, recalibrated the machine and unit checked okay.; used 1 W10913953 (ACTUATOR) from stock"

Near Plainfield Rd, Cincinnati, OH 45241
Terry  S.

Terry S.

ALPHA - CLYDE WHIRLPOOL WFW94HEXW2 "Checked the washer and found an F6E1 error code, gave the customer and est for the repair. Unit also will need the bellows replaced. Customer declined estimate for repairs.Wpw1037412. W10427967.

Near Winnebago Trail, Cincinnati, OH 45241
Joel L.

Joel L.

WASHER WHIRLPOOL WTW5640XW3 "W11035747 transmission 264.71Labor - 150.00Service call. 90.00Unit has bad barrings, barrings have rusted to the point that basket is sticking and not rotating smoothly, would need transmission replaced for repair, cus deciding to not repair at this time"

Near Grandstone Ln, Cincinnati, OH 45249
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRS322FDAW04 Checked the refrigerator and found the ADCis open and not letting the unit run.; ordrng 1 WPW10366605 (cntrl-elec)

Near Matson Ave, Cincinnati, OH 45236
Terry  S.

Terry S.

50#IM 18" F KITCHEN AID n/a Replaced the water shutoff added 1.5 oz R134A unit ok; pckd up 1 JGPPSV040808W (1/4X1/4 SHUTOFF)

Near Given Rd, Cincinnati, OH 45243
Charles S.

Charles S.

DISHWASHER KITCHEN AID KUDS40CVSS4 Power to unit is good. Unit has no leaks. Unit would not go into operation. Reset power to unit. Entered diagnostics and reset control. Unit started working fine. Tested unit in various cycles and all ckd ok.

Near Country Club Pl, Cincinnati, OH 45208
Terry  S.

Terry S.

REFRIGERATOR KITCHEN AID KSSC36QMS00 Checked the refrigerator and found the drain pan is cracked.; ordrng 1 EDR5RXD1 (filter) and 1 WP2001264 (pan-drip)

Near Erie Ave, Cincinnati, OH 45208
Terry  S.

Terry S.

BELLA KITCHENAID KRFC704FPS01 Water dispenser not working properly will work on measured film but not lever film; ordrng 1 W11227946 (shield) and 1 W11228132 (shaft) and 1 W11293313 (panel-ui)

Near Rettig Ln, Cincinnati, OH 45243
Terry  S.

Terry S.

RANGE - GAS WHIRLPOOL WFG320M0BS3 "Checked the range and found the oven bottom flexed from the heat, needs oven base replaced.; ordrng 1 W11098799 (bottm-oven) and 2 WPW10550642 (rack-oven)s"

Near Laidlaw Ave, Cincinnati, OH 45237
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Project manager says he is calling Ferguson and having unit replaced, no repair needed."

Near Woodburn Ave, Cincinnati, OH 45206
Terry  S.

Terry S.

Kitchen WHIRLPOOL KDTE304GPS0 Checked the dishwasher and found no power into the dishwasher. Referred the customer to an electrician.

Near Cortelyou Ave, Cincinnati, OH 45213
Charles S.

Charles S.

KITCHEN AMANA ADB1400AGS0 Unit not operating. Power to unit is good and no leaks. Found door latch bent way to high. Tested unit in diagnostics and no error. Repaired door latch strike and testing unit found all to appear ok.

Near Eastdale Dr, Cincinnati, OH 45255
Charles S.

Charles S.

WASHER WHIRLPOOL WTW5500XW3 "Unit operating fine. Spoke with management and no error codes or issues at all. Advise cx to watch over and if called back out and latch W10404050If indeed,it also needs a control as well and part for control W10480101 So potential repair latch and possibly if control needed a repair Being if both needed total repair. Advised cx that once installed parts are not returnable."

Near Drake Rd, Cincinnati, OH 45243
Charles S.

Charles S.

DISHWASHER WHIRLPOOL KUDS30FXSS4 Wpw10511199 tub Installed tub. Power good. Didn’t detect any leaks on several times filling and washing and draining. Advised cx to monitor and ckd ok. Had to tear whole unit out and complete rebuild. ******See sticky notes*******

Near Ahwenasa Ln, Cincinnati, OH 45243
Charles S.

Charles S.

REFRIGERATOR KITCHENAID KFIS29PBMS02 Ice forming on backside of ic maker adaptor again even with double gasket. Calling techline. Power is good and no leaks. Just ice slightly starting to form on back upper wall behind adaptor to ice maker. Wpl techSterling is rep. Stated that if adaptor already in use then to use perma gun w10688359Clean adaptor area with alcohol wipe and add perma gum. ; ordrng 2 WPW10688359 (sealer-gum)s

Near Corbin Park Ct, Cincinnati, OH 45226
Terry  S.

Terry S.

VALET WHIRLPOOL PVWM600LY0 verified no parts available per Whirlpool.SR7725846595Mark

Near Sleepy Hollow Dr, Cincinnati, OH 45243
Charles S.

Charles S.

COOKTOP KITCHENAID KICU569XBL00 Wpw10396829 cooktop installed All ckd k operation is as designed.

Near Mt Moriah Dr, Cincinnati, OH 45245
Charles S.

Charles S.

WASHER MAYTAG MVWB865GW0 Wpw10687506 leveling feet installed all ckd ok. Operation is as designed.

Near Mt Moriah Dr, Cincinnati, OH 45245
Charles S.

Charles S.

REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Complaint is condensation on Milan and freezer ceiling, found gasket not sealing. Adjusted gasket and all ckd ok. Power good and no leaks."

Near Youngman Dr, Cincinnati, OH 45245
Joel L.

Joel L.

REFRIG WHIRLPOOL WRF964CIHW00 "Unit had broken wires for door icemaker. Replaced water line and heater. All operations are good now, cus to observe."

Near Whittington Ln, Cincinnati, OH 45249
Terry  S.

Terry S.

DRYER MAYTAG MEDB835DW4 "Checked the dryer and found the thermal fuse open, replaced the fuse checked operation and unit tested properly.; used 1 WP3392519 (FUSE) from stock"

Near Stewart Rd, Cincinnati, OH 45236
Terry  S.

Terry S.

VALET WHIRLPOOL PVWM600LY0 "Checked the unit and found the UI working intermittently, parts NLA. LG steam cabinet OrSwash.com"

Near Sleepy Hollow Dr, Cincinnati, OH 45243
Charles S.

Charles S.

30" FDBM WHIRLPOOL WRF560SEYM01 At door cx had a few questions. Explained they are responsible for labor charges and that wpl is only covering part cost due to age of unit. Cx expressed that they rather comtact wool because they don’t feel they need to pay being its wpl who should cover whole cost. Left residence.

Near Cabinet Cir, Cincinnati, OH 45244
Charles S.

Charles S.

REFRIG SAMSUNG RS261MDRS/XAA 01 Current temp is 37.6 and set at lowest setting on fridge setting. Cx has chosen to advise and monitor for a bit longer to see how unit operates. Unit as of now operates correctly.

Near Ivy Hills Blvd, Cincinnati, OH 45244
Charles S.

Charles S.

50#IM 15" FS WHIRLPOOL KUIX305ESS1 W10908287 pump Unit in diagnostics mode showed reservoir full when actually it is dry. Sensor is bad and calls for pump replacement. Power good and no leaks. Giving cx quote for repair.Explained today’s cost is part and service call. ordrng 1 W10908287 (pump)

Near Wellington Dr, Cincinnati, OH 45245
Terry  S.

Terry S.

ICEMAKER KITCHEN AID KUIC15PHZSO "Replaced the compressor and evaporator and the filter dryer, recharged the unit checked ok."

Near Given Rd, Cincinnati, OH 45243
Terry  S.

Terry S.

ICEMAKER KITCHEN AID KUIC15PHZSO Replaced the compressor and filter dryer and the evaporator. Recharged the unit checked ok

Near Given Rd, Cincinnati, OH 45243
Charles S.

Charles S.

DISHWASHER WHIRLPOOL WDF520PADM7 W10876537 drain pump installed. Previous pump seal was bad due to installed in correctly and pinched. No leaks and power is good. All ckd ok. ; used 1 w10876537 (DRAIN PUMP) from stock

Near Mt Moriah Dr, Cincinnati, OH 45245
Charles S.

Charles S.

WASHER WHIRLPOOL WFW5620HW0 W11319991 controlW11322903 controlInstalled controls. No leaks and all tested ok. Operation is as designed. Uni tfills agitates and drains as should. All ckd ok.

Near Beechmont Ave, Cincinnati, OH 45255
Charles S.

Charles S.

STOVE JENNAIR JES8750BAS WP8507P225-60 control 74011715 panel control is discontinued. Not available for repair or rebuild. Advised cx of issue. Power to unity is good and not getting any response from controls. Unit is not repairable.

Near St Gregory St, Cincinnati, OH 45202
Charles S.

Charles S.

OVEN KITCHENAID KODE500ESS02 W10801665 controlW11179310 controlInstalled parts listed. Power is good and operation is as designed. Had to remove oven from wall for repair and re install back into wall. All ckd ok. ***see sticky note*** removal from wall.

Near Elmhurst Pl, Cincinnati, OH 45208
Charles S.

Charles S.

WASHER MAYTAG MVWB835DW0 W10810403 lid lockW11100602 controlInstalled parts. Listed and all ckd ok. Operation is as designed. No leaks and power is good.

Near Production Dr, Cincinnati, OH 45237
Charles S.

Charles S.

KITCHEN WHIRLPOOL WDT710PAYM6 "Power to unit is good. No leaks. Cx complaint is not cleaning well and tablets not melting. Unit is out of warranty. Unit getting F1E2 , F4E3 error codes. Control and wash motor. after testing unit draws water but will not wash and agitate. Board will go in and out and not respond to all commands, Giving quality tie to cx. Pump motor assy WPW10482480 Control W10597041 "

Near Meadowcreek Dr, Cincinnati, OH 45244
Charles S.

Charles S.

WASHER WHIRLPOOL WFW5620HW0 Store does not open till 10 AM rescheduling; schdld next appmnt for 9/9 MON 12-4

Near Beechmont Ave, Cincinnati, OH 45255
Charles S.

Charles S.

RANGE WHIRLPOOL WEE730H0DS0 Unit power is good. Error codes F8E0 cooling fan low speed.Unit blower needs replaced as well as controlcontrol is lighting up and flashing on it s own. Power from wall to unit is good. Giving cx quote. blower fan W11107275 control W11050557Labor Scall Quote plus tax Cx has decided to look into new vs fixing and paying scall today.

Near Yellowglen Dr, Cincinnati, OH 45255
Charles S.

Charles S.

OVEN KITCHEN AID KSGG700ESS0 W10909669 panel controlW110256616 harnessW11034208 controlW11107275 fan blowerW11176109 harnessWpw10603096 control power good to unit. All operation is as designed. All ckd ok. Unit heats and all burners work as should. See sticky note

Near Hiddenhills Dr, Cincinnati, OH 45230
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Checked the refrigerator and found the freezer evaporator frozen, found the defrost heater harness unplugged. Defrosted the freezer evaporator unit checked okay."

Near Mayfield Ave, Cincinnati, OH 45205
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 Customer rescheduled for morning appointment.; schdld next appmnt for 9/17 TUE 7-11

Near Woodburn Ave, Cincinnati, OH 45206
Charles S.

Charles S.

REFRIG SAMSUNG RS261MDRS/XAA 01 DA32-10105V sensor installed per Samsung. Power good and no leaks. Reset unit and advised cx to give 24 hours to adjust and follow up if any issues.

Near Ivy Hills Blvd, Cincinnati, OH 45244
Charles S.

Charles S.

REFRIGERATOR KITCHENAID KFIS29PBMS00 Wpw10764668 ice maker installed. No leaks and power is good. Ice maker found home position and drew water fine. All ckd ok.Unit cools and freezes as d3signed.

Near Pinehurst Dr, Cincinnati, OH 45244
Charles S.

Charles S.

DISHWASHER WHIRLPOOL KUDI01FLSS1 8534866 control discontinued WP8530995 ui W10757833 panel consolePower to unit is good. No leaks. But control and interface need replaced due to no communication between the two. Also console has buttons tearing off. Needs replaced as well. Affecting buttons when pushed. Although control is showing discontinued. Unit not repairable.Please see sticky note

Near Erie Ave, Cincinnati, OH 45208
Charles S.

Charles S.

DISHWASHER KITCHENAID KDTM354DSS5 Power to unit good. No leaks. Still no power at control. Removed door and found ui not plugged into control. Reseated ui and unit operates as designed. All ckd ok.

Near Ambleside Pl, Cincinnati, OH 45208
Terry  S.

Terry S.

XXL FRENCH DOOR WHIRLPOOL KFIS29PBMS02 "Checked the refrigerator and found ice cream soft, checked for dye and found it on the charging port on the dryer. Went to replace the valve core it was stripped. Recovered the charge and found “sludgy” oil from dryer. Called DL asked about oil he recommended to call whirlpool tech support. Spoke with Robert he deemed unit non repairable.RobertSR7725798444"

Near Principio Ave, Cincinnati, OH 45208
Charles S.

Charles S.

MICROWAVE WHIRLPOOL KBHC109JSS0 WP4375424 mag Cap WP4375020 WP4375286 transformerWPW10687786 diodePower to unit from source is good. Unit has burning smell and heats over than should. Parts. Listed needed for repair. Just powered on unit hums and heats up. He side needs replaced. Unit will have to be removed from wall. See Sticky note; rqstng P&A on 1 WP4375020 (capactr-mg) and 1 WP4375286 (transformr) and 1 WP4375424 (magnetron) and 1 WPW10687786 (diode)

Near Erie Ave, Cincinnati, OH 45208
Terry  S.

Terry S.

30" FDBM WHIRLPOOL WRF560SEYM00 Replace front door assemblies for the cabinet also replaced fan and defrost heater harness

Near Appleknoll Ln, Cincinnati, OH 45236
Terry  S.

Terry S.

DISHWASHER WHIRLPOOL KDTE104ESS3 Checked unit over customer picked up corrugated drain line to reinstall dishwasher also drywall screws sharpened sticking through towards tub instructed customer could not install this way screws needed to be cut off customer to install them self

Near Sanoma Ave, Cincinnati, OH 45243
Charles S.

Charles S.

RANGE JENN-AIR JES1750ES0 Cx complaint”ain’t is unit is getting too hot too fast. Found F6E1 error code. Runaway temp error. Power to control is good. tested sensor and tested fine. Reseated harness on control. Tested unit and reached temp to 350 fine with. O problems. Cx has expressed power outages lately at home. Unit checked ok.

Near Greenleaf Dr, Cincinnati, OH 45255
Charles S.

Charles S.

DISHWASHER KITCHENAID KDTE334GPS0 Power good to unit. No leaks. Found F4E4 error code. Wash motor. Reset control and cleared error code. Tested unit and unit was washing fine. Agitated as designed and washes and drains good.

Near Asbury Hills Dr, Cincinnati, OH 45255
Charles S.

Charles S.

WASHER WHIRLPOOL WTW5500XW3 Cx complaint is unit locking issue. Power to unit is good and no leaks. Ran unit in diagnostics and no error codes present. Found nut on pulley loose. Tightened but on pulley. Tested again and all ckd ok. Reset control. Operation is as designed and all good.

Near Drake Rd, Cincinnati, OH 45243
Charles S.

Charles S.

OVEN KITCHEN AID KSGG700ESS0 Arrived and immediately checked for error codes. None found. Unit oven light will not go off. Reset control and testing at 350. And testing broil at 500.Both units work for about 1 minute and then shut off. Calling whirlpool techline. Rep......frankOven sensor checked good. Found loose wire and repaired. After testing unit is getting blower error again. Ordering new blower and also sensor. Getting F3E0Needs sensor and F8E0 error code again as well. W11107275 blower. Needs replaced again. Covered. But not sensorW10833885 sensor Cx can not do afternoon period. Needs morning. Cx wants Tuesday but explained because of hurricane part may not arrive. Scheduling for Thursday morning. Cx only owes price for part sensor See sticky note pls; ordrng 1 W10833885 (sensor) and 1 W11107275 (fan-blwr)

Near Hiddenhills Dr, Cincinnati, OH 45230
Charles S.

Charles S.

REFRIG SAMSUNG RS261MDRS/XAA 01 Called cx to explain. That we need to wait till Monday and see what temp states before we potentially start dropping money on parts that may not need repaired. So rescheduling for Monday. ; schdld next appmnt for 9/9 MON !

Near Ivy Hills Blvd, Cincinnati, OH 45244
Charles S.

Charles S.

DRYER WHIRLPOOL WED5600XW0 4392067 kitUnit bearing was bad. Replaced with dryer kit. Power good and heats fine. All ckd ok. ; used 1 4392067 (DRYER MAINT KIT) from stock

Near James Dr, Cincinnati, OH 45245
Terry  S.

Terry S.

BELLA KITCHENAID KRFC704FPS01 Replaced thermistor left refrigerator door and UI unit checked OK

Near Rettig Ln, Cincinnati, OH 45243
Joel L.

Joel L.

N/A N/A MZD2667HES "Removed and replaced entire door flapper assembly, tested operation. Unit is checking good at this time, cus to observe, all checks are good ."

Near Trotters Chase, Cincinnati, OH 45249
Joel L.

Joel L.

DISHWASHER KITCHENAID KUDE60FXSS0 "Used Teflon tape and tightened down water connection to unit, no leaks. Used leak mitigation mat, cus to observe for the next 24-48 hours. All checks are good now."

Near Tanagerhills Dr, Cincinnati, OH 45249
Joel L.

Joel L.

REFRIGERATOR KITCHENAID KRSC503ESS01 "Unit was frosted on fresh food side, removed panel and defrosted unit. Set unit for Standard eight hour defrost. Adjusted and reinstalled thermistor in proper location. Customer to observe"

Near Carpenters Creek Dr, Cincinnati, OH 45241
Joel L.

Joel L.

WASHER MAYTAG MVWX655DW1 "Replaced transmission and reinstalled unit properly. Leak checked and used water mitigation mat, all sounds and operations are good."

Near Kingslake Dr, Cincinnati, OH 45242
Joel L.

Joel L.

WASHER WHIRLPOOL WET4024HW0 Unit is leaking from valve. Will need to have valve replaced.; ordrng 1 W10906602 (VALVE )

Near Bobby Ln, Cincinnati, OH 45243
Charles S.

Charles S.

WASHER MAYTAG MVWB765FW2 Cx complaint is after having to remove unit. Unit didn’t run full cycle correctly. Just sit there. Found water off to unit. After testing found suspension rod off. Also removed unbalanced load error code and adjusted console on cabinet. Checked over all and ckd ok. Operation is as designed.

Near Forest Rd, Cincinnati, OH 45255
Charles S.

Charles S.

MICROWAVE AMANA AMV6502RES1 As soonest as I arrived cx stated at door they just called to cancel.

Near Kingston View Ct, Cincinnati, OH 45255
Charles S.

Charles S.

REFRIG SAMSUNG RS261MDRS/XAA 01 Installed sensor. Tested unit ckd ok. Power good and no leaks. Operation is as designed. All ckd ok.

Near Ivy Hills Blvd, Cincinnati, OH 45244