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Local Reviews
for Brookville, OH

A to Z Appliance Service Rated 4.5 out of 5 stars based on 13 customer reviews

Map of Brookville, OH

John is a great field tech




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review.


Map of Brookville, OH

Ronald




Review of A to Z Appliance Service


Map of Brookville, OH

good service




Review of A to Z Appliance Service


Map of Brookville, OH

Kim




Review of A to Z Appliance Service


Map of Brookville, OH

Nothing but the best!




Review of A to Z Appliance Service

John is very reliable, educated, gets the job done in a reasonable time. John is "our" repairman. He is honest and reasonable.


Map of Brookville, OH

Awesome service.!




Review of A to Z Appliance Service

Very nice understanding and most importantly was able to fix my problem:)


Response from A to Z Appliance Service:

Thank you very much.


Map of Brookville, OH

Ice maker still broken!




Review of A to Z Appliance Service

Once again the tech said he thought he had it fixed..once again it did not work. I have spent two days at home waiting for repairs that didn’t happen. Honestly, this is very frustrating. I appreciate the fact that he said he does not want to replace parts that he is not sure needs to be replaced. With that said, there must be a way to test these parts on sight. How many more times do I have to stay home to have an ice maker fixed? He said it was the ice maker or just the valve..now I hear they have ordered an ice maker that will not be in until Monday afternoon. They said they will be here Tuesday. Do I need to request a different technician? How do I know that it is not just a valve? Are we going to replace parts until it is fixed?


Response from A to Z Appliance Service:

Sorry the icemaker is not working yet. It is always easier when the failed part is obviously bad. Hopefully on this visit, John will be able to find the troublesome part and get you up and running on this visit. Thank you for the review.


Map of Brookville, OH

Kathy




Review of A to Z Appliance Service

Sorry to say, my experience is not good. He came to fix ice maker in fridge..it still does not work. I contacted your office and was told they cannot come back until Thursday.


Response from A to Z Appliance Service:

Sorry the icemaker is still not working. We will get you taken care of though. Thanks


Map of Brookville, OH

Great service




Review of A to Z Appliance Service

John checked out and found the problem ( operator error) . He took the time to talk to us about how the machine works, what we need to do to keep it running well. Thank you, John


Response from A to Z Appliance Service:

Thank you very much for this review.


Map of Brookville, OH

Great service




Review of A to Z Appliance Service


Good service on lemon appliance




Review of A to Z Appliance Service

Really like John from A to Z....professional but personable. This was 3rd visit on the same 21/2 yr old Kitchen Aid refrigerator Great service on a lemon appliance.....more work yet to come.


Good Experience




Review of A to Z Appliance Service

Service call price seems a little steep, otherwise good services, helpful and friendly.


Response from A to Z Appliance Service:

Thank you very much for the review.


Heather




Review of A to Z Appliance Service

Great service. Very friendly tech.


John N.

John N.

LAUNDRY MAYTAG MVWB855DC3 "Per testing there were no error codes stored. Ran the unit thru diagnostics to check for proper operation of functions, operation checks ok. Calibrated the unit. Discussed white residue issue with customer according the service pointer W11042572. Customer will observe operation. Wp wrn"

Near Pleasant Plain Rd, Brookville, OH 45309
John N.

John N.

REFRIG / ET21PKXGT03 Per testing found the defrost drain tube and drip pan frozen over. Cleared the drip pan and drain tube and installed a copper wire on the heater and directed it into the drain tube to prevent further freezing of the drain tube. Operation checks ok at this time. ; schdld next appmnt for 10/8 TUE !

Near N Main St, Brookville, OH 45309
John N.

John N.

DISHWASHER MAYTAG KDFE104DSS3 Per testing previously installed new pump and motor assembly. Checked the unit for proper operation and calibrated the unit. All operation check ok. Wp PAD

Near Old Dayton Rd, Brookville, OH 45309
John N.

John N.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Per testing on the previous visit replaced the filter head/ water reservoir assembly, reinstalled the filter and checked for proper operation of the dispenser and checked for leaking, operation checks ok and not leaking. Wp wrn"

Near Kimmel Trail, Brookville, OH 45309
John N.

John N.

REFRIG WHIRLPOOL WRS588FIHV00 "Per testing on previous visit replaced the freezer door due to broken wire harness. Checked the unit for proper operation, operation checks ok at this time. Wp PAD FOR PART ONLY"

Near N County Line Rd, Brookville, OH 45309
Jeremy F.

Jeremy F.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Found unit leaking at filter, removed filter, and found small leak at filter housing, needs filter housing replaced.; ordrng 1 W11346622 (FILTER HOUSING)"

Near Kimmel Trail, Brookville, OH 45309
John N.

John N.

DISHWASHER MAYTAG KDFE104DSS3 Per testing according found f7-1 (no heat) and wash motor not coming on but 120 volts to the wash motor from the main control. Per testing with techline unit needs a new pump and motor assembly -W10605057. Customer chose to wait on repair at this time. Service call is good for 90 days.

Near Old Dayton Rd, Brookville, OH 45309
John N.

John N.

REFRIG KENMORE 10670182001 "Per testing the defrost drain tube was frozen up. Cleared the defrost drain and removed excessive ice from the bottom of the freezer. Checked for proper drainage, checks ok."

Near Sweet Potato Ridge Rd, Brookville, OH 45309
John N.

John N.

WASHER MAYTAG MVWB835DW3 Removed power lifted console installed new console and main control. Rewired and reassembled. Recalibrated washer and ran auto test cycle operation is ok. Wp pad

Near Providence Pike, Brookville, OH 45309
John N.

John N.

REFRIGERATOR KITCHENAID KRMF706EBS01 RAN UNIT THRU DIAGNOSTICS AND TESTED COMPRESSOR AND FANS. ALL COMPONENT OPERATION IS OK. TEMPERATURE IS ALSO CORRECT INFORMED CUSTOMER THAT NEWER UNITS HAVE A LONGER RUN TIME THAN OLDER UNITS. UNIT OPERATION IS OK.

Near Landis Rd, Brookville, OH 45309
John N.

John N.

WASHER MAYTAG MVWB765FW3 REMOVED POWER LIFTED TOP AND REMOVED OLD CONSOLE. INSTALLED NEW CONSOLE REWIRED AND REASSEMBLED BACK COVERS. RECALIBRATED WASHER AND RAN AUTO TEST CYCLE IN DIAGNOSTICS. OPERATION IS OK.

Near Upper Lewisburg Salem Rd, Brookville, OH 45309
John N.

John N.

WASHER MAYTAG MVWB765FW3 Put washer into diagnostics have communication error f6e2. user interface need replaced. Console power button is not working. ; ordrng 1 W11135391 (console)

Near Upper Lewisburg Salem Rd, Brookville, OH 45309
John N.

John N.

REFRIGERATOR KITCHENAID KRMF706ESS01 RMEOVED POWER TO UNIT. DISASSEMBLED WIRING AND ELECTRONIC PARTS FROM DOOR AS WELL AS HANDLE AND DOOR ANCHORS. INSTALLED NEW DOOR AND REASSEMBLED ALL PARTS TURNED NIT BACK ON AND CHECKED TO MAKE SURE DOOR IS SEALING PROPERLY.

Near Carter Ct, Brookville, OH 45309
John N.

John N.

SXS 25' MFD WHIRLPOOL WRS325SDHZ02 "Per testing found good frost pattern, fan and compressor operation and air diffuser operation. Per previous consultation with tech support advised customer that the temperature setting instructions in the use and care guide are backwards (corrected settings are 1 bar = warmest, 5 bars = coldest). Wp wrn"

Near Flanders Ave, Brookville, OH 45309
John N.

John N.

REFRIGERATOR KITCHENAID KRMF706ESS01 "After installing LED control on previous visit replaced the freezer LED MIDULE per further testing with techline. Checked the LED lights for proper operation, operation checks ok. Wp PAD"

Near Pansing Rd, Brookville, OH 45309
John N.

John N.

REFRIGERATOR WHIRLPOOL WRF757SDEM00 "Per testing on the previous visit replaced the fresh food evaporator and installed a UV drier, recharged the unit with 6.5 oz of R134a refrigerant. Checked the unit for proper operation in test 4, operation checks ok. Unit will take approximately 18-24 hours to reach proper temperature. ; used 1 W10895757 (6/5 NR LOKRING), 1 W10896689 (5/4 NR LOKRING), and 2 W10897195 (8NK AL LOKRING) from stock, pckd up 1 W10898074 (sealant)"

Near Crawford Toms Run Rd, Brookville, OH 45309
John N.

John N.

REFRIG WHIRLPOOL WRS588FIHV00 Per testing found the icemaker had started working but the ice auger motor is not working at but is getting proper voltage. Unit needs new ice auger motor. ; ordrng 1 W11202789 (motor)

Near N County Line Rd, Brookville, OH 45309
John N.

John N.

DRYER MAYTAG MEDB765FW0 "Per testing installed new door catch and made a slight adjustment to the door strike. Checked for proper operation, operation checks ok. Wp wrn"

Near Preble County Line Rd, Brookville, OH 45309
John N.

John N.

WASHER WHIRLPOOL WTW4816FW2 "Per testing with a load of towels on rinse and spin and in diagnostics empty found the unit to be operating as designed. Instructed the customer further on loads, cycle settings and detergent and fabric softener. Wp wrn Prior 30"

Near Cusick Ave, Brookville, OH 45309
John N.

John N.

REFRIGERATOR KITCHENAID KRMF706ESS01 Per testing with techline due to ice droplets forming on the bottom of the top drawer and causing frost to scrap into the middle drawer ordering a new ice box adapter kit. ; ordrng 1 W10864519 (adapter)

Near Carter Ct, Brookville, OH 45309
John N.

John N.

WASHER WHIRLPOOL WTW4816FW2 "Ran the unit the diagnostics to check the operation of all components, all operations check ok. Instructed the customer on proper loading, cycle settings, detergent and fabric softener usage. Wp wrn"

Near Cusick Ave, Brookville, OH 45309
John N.

John N.

"M/W OTR, PURCHA" WHIRLPOOL WMH78019HZ1 Door was the wrong color. Ordering correct part. ; ordrng 1 W11196131 (door/mw)

Near Kimmel Trail, Brookville, OH 45309
John N.

John N.

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Customer has an Ext. Wrn thru Sears.

Near Wengerlawn Rd, Brookville, OH 45309
John N.

John N.

RANGE WHIRLPOOL WFE540H0AS0 "Per testing found the bake element bad. Replaced the bad bake element and checked the unit for proper operation, operation checks ok. WAG"

Near Shaney Ln, Brookville, OH 45309
John N.

John N.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Per testing on previous visit installed new valve and inlet water line to the icemaker and sealed around the cabinet/liner of the freezer. Checked for proper operation, operation checks ok at this time. Wp wrn"

Near Carter Ct, Brookville, OH 45309
John N.

John N.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Per testing found the fresh food evaporator frozen over. Defrosted evaporator and found thermistor loose and in the wrong place on the suction tube. Oh Ed thermistor, checks ok. Repositioned thermistor to correct location and used zip tie to secure the thermistor according to service pointer W11092686D. Corrected evaporator fan installation of previous repair company. Checked for proper cooling and fan operation, operation checks ok. Wp wrn; used 1 WP8567668 (WIRE TIE) from stock"

Near Callie Ct, Brookville, OH 45309
John N.

John N.

"BOTTOM MOUNT, CA" KITCHENAID KRMF706EBS01 "Installed new mullion rail per testing on previous visit. Checked for proper operation, operation checks ok. ASURION"

Near Upper Lewisburg Salem Rd, Brookville, OH 45309
John N.

John N.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Per testing found the mullion sticking and causing door closing issues. Ordering new mullion rail. ASR; ordrng 1 W11256383 (RAIL, MULLION)"

Near Upper Lewisburg Salem Rd, Brookville, OH 45309
Jake S.

Jake S.

WASHER MAYTAG MVWB765FW0 "Found cold valve stuck shut, replaced valve. Tested and found control shutting off mid-spin cycle, replaced control and tested unit, checks ok.; used 1 W11165546 (VALVE) from stock"

Near Amity Rd, Brookville, OH 45309
John N.

John N.

REFRIGERATOR WHIRLPOOL WRT316SFDM00 Per testing the evaporator fan is getting voltage but not operating. Ordering new fan motor. Tech will puck up the part. ; ordrng 1 2315539 (fan motor)

Near Wellbaum Rd, Brookville, OH 45309
John N.

John N.

REFRIGERATOR WHIRLPOOL WRT316SFDM00 "Per testing on previous visit replaced the evaporator fan motor and checked for proper operation, all operations check ok. Paid in full on previous visit. Work completed. ; pckd up 1 2315539 (fan motor)"

Near Wellbaum Rd, Brookville, OH 45309
John N.

John N.

LAUNDRY MAYTAG MVWB765FW1 "Per testing on the previous visit replaced the main control and the lid lock mechanism. Calibrated the unit and checked for proper operation, operation checks ok. Wp PAD"

Near Sweet Potato Ridge Rd, Brookville, OH 45309
John N.

John N.

WASHER WHIRLPOOL WTW5000DW0 "Per testing on previous visit replaced a bad washplate and checked for proper operation and calibrated, operation checks ok. WAG"

Near Preble County Line Rd, Brookville, OH 45309
John N.

John N.

REFRIGERATOR KITCHENAID KRMF706ESS01 Per testing on previous visit replaced the dual valve due to leaking from the icemaker fill line connection to the dual valve. Customer concerned about light frost on some products but not on all products in the freezer. Assured customer this can be normal on some products and a few small frozen water drops around in the freezer. Assured the customer that it can normal for a light frost on some products and operation is ok. All operations check ok at this time. Wp wrn

Near Carter Ct, Brookville, OH 45309
John N.

John N.

WASHER MAYTAG MVWC415EW1 "Per testing on the previous visit replaced the hub assembly due to the basket spinning freely during the agitation cycle and not stopping properly during the spin cycle. Calibrated the unit and checked for proper operation, operation checks ok at this time. Lowes Ext. Wrn"

Near National Rd, Brookville, OH 45309
John N.

John N.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Per testing on previous visit replaced the icemaker due to ice mold peeling allowing the water to leak thru and overflow into the icemaker box and icebox. Checked for proper cycle and fill, operation checks ok. ASURION Ext. Wrn; pckd up 1 W11294907 (ICEMAKER)"

Near Brookville, OH 45309
John N.

John N.

WASHER MAYTAG MVWC415EW1 Per testing found the drive hub was stripped out not allowing the unit to spin the clothes out properly. Ordering part; ordrng 1 W10528947 (hub)

Near National Rd, Brookville, OH 45309
John N.

John N.

"BOTTOM MOUNT, CA" KITCHENAID KRMF706EBS01 Per testing found the icemaker mold was leaking due to coating peeling from the mold. Ordering new icemaker.; ordrng 1 W11294907 (ICEMAKER)

Near Upper Lewisburg Salem Rd, Brookville, OH 45309
John N.

John N.

WASHER MAYTAG MVWB765FW0 Per testing in both diagnostics and in a couple different cycles. Found no error codes and operation of all components are working as designed. Prior 30

Near Amity Rd, Brookville, OH 45309
John N.

John N.

REFRIGERATOR KENMORE 106.545864 "Customer concerned due to the unit making an unusual sound. Upon arrival the noise had stopped and would not repeat. Checked fans,compressor and airflow for proper operation, operation checks ok."

Near Shoreline Dr, Brookville, OH 45309