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Local Reviews
for Brookville, OH

A to Z Appliance Service Rated 4.6 out of 5 stars based on 21 customer reviews

Map of Brookville, OH

Great Service in a timely manner




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Map of Brookville, OH

/(




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for giving us a 5-star rating!


Map of Brookville, OH

Jeff




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Map of Brookville, OH

Excellent Service




Review of A to Z Appliance Service

John came to check the noise in my brand new dryer. He quickly found the problem (a plastic piece not removed from a part during assembly) and removed it.


Response from A to Z Appliance Service:

Thank you for writing a review! John is a vital part of our team.


Map of Brookville, OH

Nothing but the best!




Review of A to Z Appliance Service

John is a very good repairman. He is honest and will give the options to choose from. John has been helpful to us many times and I'm always glad when he is the one to help us again!


Response from A to Z Appliance Service:

Thank you for writing a review! John is a vital part of our team who strives to complete each job thoroughly and efficiently.


Map of Brookville, OH

good service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Brookville, OH

Great and Efficient Service




Review of A to Z Appliance Service

Jeremy was on time, provided professional, effective, efficient, and kind service to us. Highly recommend!


Response from A to Z Appliance Service:

Thank you for writing a review! Jeremy is a very important part of our team, and we are glad to hear that he provided you with a solution in an efficient manner.


Map of Brookville, OH

Great Tech Service




Review of A to Z Appliance Service

Only gave 4 stars because of mix up with service address after I called twice & still sent tech to wrong address. Tech was great service depart was great after a rough start!


Response from A to Z Appliance Service:

Thanks for writing a review! We do apologize for the mix-up that occurred, but are glad to hear that your experience thereafter was a positive one.


Map of Brookville, OH

John is a great field tech




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review.


Map of Brookville, OH

Ronald




Review of A to Z Appliance Service


good service




Review of A to Z Appliance Service


Kim




Review of A to Z Appliance Service


Nothing but the best!




Review of A to Z Appliance Service

John is very reliable, educated, gets the job done in a reasonable time. John is "our" repairman. He is honest and reasonable.


Awesome service.!




Review of A to Z Appliance Service

Very nice understanding and most importantly was able to fix my problem:)


Response from A to Z Appliance Service:

Thank you very much.


Ice maker still broken!




Review of A to Z Appliance Service

Once again the tech said he thought he had it fixed..once again it did not work. I have spent two days at home waiting for repairs that didn’t happen. Honestly, this is very frustrating. I appreciate the fact that he said he does not want to replace parts that he is not sure needs to be replaced. With that said, there must be a way to test these parts on sight. How many more times do I have to stay home to have an ice maker fixed? He said it was the ice maker or just the valve..now I hear they have ordered an ice maker that will not be in until Monday afternoon. They said they will be here Tuesday. Do I need to request a different technician? How do I know that it is not just a valve? Are we going to replace parts until it is fixed?


Response from A to Z Appliance Service:

Sorry the icemaker is not working yet. It is always easier when the failed part is obviously bad. Hopefully on this visit, John will be able to find the troublesome part and get you up and running on this visit. Thank you for the review.


Kathy




Review of A to Z Appliance Service

Sorry to say, my experience is not good. He came to fix ice maker in fridge..it still does not work. I contacted your office and was told they cannot come back until Thursday.


Response from A to Z Appliance Service:

Sorry the icemaker is still not working. We will get you taken care of though. Thanks


Great service




Review of A to Z Appliance Service

John checked out and found the problem ( operator error) . He took the time to talk to us about how the machine works, what we need to do to keep it running well. Thank you, John


Response from A to Z Appliance Service:

Thank you very much for this review.


Great service




Review of A to Z Appliance Service


Good service on lemon appliance




Review of A to Z Appliance Service

Really like John from A to Z....professional but personable. This was 3rd visit on the same 21/2 yr old Kitchen Aid refrigerator Great service on a lemon appliance.....more work yet to come.


Good Experience




Review of A to Z Appliance Service

Service call price seems a little steep, otherwise good services, helpful and friendly.


Response from A to Z Appliance Service:

Thank you very much for the review.


Heather




Review of A to Z Appliance Service

Great service. Very friendly tech.


John N.

John N.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Per testing found the compressor was not running but the inverter was getting 120 volts. Replaced the inverter board and checked for proper operation of the compressor, cooling and airflow, all operations check ok. Wp PAD; pckd up 1 W11087200 (invrtr-box)"

Near Landis Rd, Brookville, OH 45309
John N.

John N.

WASHER CROSLEY CAW42114GW2 "Per testing and f5e2 error (lid lock fault) replaced the lid lock, calibrated the unit and checked for proper operation, operation checks ok. Wp wrn; dspstn on spec-tagged invntry: 1 W11307244 LATCH"

Near Westbrook Rd, Brookville, OH 45309
John N.

John N.

DISHWASHER KITCHENAID KDFE104DBL3 Per testing the unit has pin hole in the tub due to rusting. Inner door panel and upper rack track is also rusted. Ordering parts. WAG EXT WRN; ordrng 1 W10908291 (door-inner) and 1 W11259785 (track) and 1 W11259786 (track) and 1 WPW10681507 (tub-dishwr)

Near Johnsville Brookville Rd, Brookville, OH 45309
John N.

John N.

WASHER WHIRLPOOL MVWB855DC3 Per previous testing (f6e2 error communication error) replaced main control and UI. Found the new UI damaged. Ordering new UI. Wp PAD; ordrng 1 W11112662 (console)

Near Heeter Rd, Brookville, OH 45309
John N.

John N.

WASHER MAYTAG MVWB765FW3 Per testing according to f6e2 error (communication error) ordering a new main electronic control and UI Fascia. Wp PAD; ordrng 1 W11135393 (overlay) and 1 W11195970 (cntrl-elec)

Near Upper Lewisburg Salem Rd, Brookville, OH 45309
John N.

John N.

WASHER KENMORE 796.3151221 Per testing and uneven error found the unit needs a new electronic control. Quote for new main control - EBR75639504 - + labor + tax after service call =. Customer chose no repair at this time.

Near Sweet Potato Ridge Rd, Brookville, OH 45309
John N.

John N.

REFRIGERATOR KITCHENAID WRV986FDEM01 Per testing the freezer is only keeping a temperature of about 18-20 degrees. Found that there was very little frost pattern and an ice block in the upper right corner of the evaporator around the capillary tubing. Fresh food is keeping good temperatures. Repair needs double labor due to 5 door and extra work to get to the fresh food evaporator. Need further authorization. Lowes Ext Wrn; rqstng P&A on 1 W10143759 (drier (service)) and 1 W10832994 (compressor) and 1 W11116006 (evaporator)

Near Pleasant Plain Rd, Brookville, OH 45309
John N.

John N.

RANGE WHIRLPOOL WFE505W0JZ0 "Per testing found the L2 connection on the terminal block is completely burned out. Unit needs new main wiring harness. Ordering part. Wp wrn; ordrng 1 W11432194 (HARNESS, MAIN)"

Near Crosswell Ave, Brookville, OH 45309
John N.

John N.

FREEZER MAYTAG MZC31T15DW01 The lid hinge was bent and unable to close the lid properly. Needs new lid hinge. ; ordrng 1 W11192197 (hinge-door)

Near June Pl, Brookville, OH 45309
John N.

John N.

WASHER WHIRLPOOL WTW8500DC5 Per testing and error code f6e3 (communication error) and some buttons being non responsive ordering new user interface and electronic control. Wp wrn; ordrng 1 W11095624 (console) and 1 W11209420 (cntrl-elec)

Near S Dayton Greenville Pike, Brookville, OH 45309
John N.

John N.

WASHER MAYTAG MVWB835DW3 "Per testing on previous visit and f6e2 (UI cannot hear ACU) replaced both the main electronic control and the control panel (console). Calibrated the unit and checked for proper operation, operation checks ok. Part warranty for parts."

Near Providence Pike, Brookville, OH 45309
John N.

John N.

DISHWASHER MAYTAG MDB8989SHZ0 "6-4, 8-3, 10-3 errors. Per testing found the main control not sending power to components. Ordering new main electronic control. Wp wrn; ordrng 1 W11225084 (cntrl-elec)"

Near Poplar Run Pl, Brookville, OH 45309
John N.

John N.

WASHER MAYTAG MVWB835DW3 Per testing according to the main control test in the tech sheet the main control checks ok. The user interface test results in buttons becoming no responsive and the unit flashing code F6e2 (UI cannot hear the ACU). Ordering both parts under part warranty. ; ordrng 1 W11112656 (console)

Near Providence Pike, Brookville, OH 45309
John N.

John N.

RESIDENTIAL REFR MAYTAG MFI2269VEW1 Per testing found board relay sticking causing the unit to operate and cool. Ordering new main electronic control. WAG; rqstng P&A on 1 W10850438 (evaporator fan motor) and 1 WPW10310240 (cntrl-elec)

Near Pansing Rd, Brookville, OH 45309
John N.

John N.

DRYER MAYTAG MEDB765FW0 "Per testing checked the unit for proper operation of the user interface and operation of the heater in both heated and air dry, operation checks ok. Wp wrn"

Near Coronado Dr, Brookville, OH 45309
John N.

John N.

WASHER WHIRLPOOL WTW5000DW0 Per testing the gearcase bearings are locked up and the motor is groaning when trying to spin the basket. requesting authorization and Ordering parts. WAG; rqstng P&A on 1 W10721967 (drive pulley) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11283592 (motor-drve) and 1 W11395618 (CAPACITOR)

Near Preble County Line Rd, Brookville, OH 45309
John N.

John N.

OVEN WHIRLPOOL WGE745C0FS01 SR file # 7727163305; found the porcelain oven liner cracking in the upper oven. Reported finding to techline and to pics in sb quick pics. Customer should here from whirlpool within 3-5 business days. Wp wrn

Near E Westbrook Rd, Brookville, OH 45309
John N.

John N.

FREEZER WHIRLPOOL WRF535SWHV00 "Removed the filter and reinstalled new filter. Checked for proper operation, checks ok. Clip to hold the filter head in place was broken when the customer tried to remove the filter. Part # for the filter plate is WP67001668 -"

Near Preble County Line Rd, Brookville, OH 45309
John N.

John N.

WASHER WHIRLPOOL WTW5000DW0 "Per testing on the previous visit replaced the basket drive hub, calibrated the unit and checked for proper operation, operation checks ok at this time. WAG Ext. Wrn"

Near Preble County Line Rd, Brookville, OH 45309
John N.

John N.

RANGE MAYTAG MGR8800FZ0 "Per testing on previous visit replaced the console due to cosmetic scratch on the stainless face. Checked operation of the unit, checks ok. Wp PAD"

Near Golden Maple Ave, Brookville, OH 45309
John N.

John N.

WASHER WHIRLPOOL WTW5000DW0 Per testing the basket drive hub is stripped out not allowing the basket to spin properly. Ordering new basket drive hub. ; ordrng 1 W10528947 (drive hub kit)

Near Preble County Line Rd, Brookville, OH 45309
John N.

John N.

DRYER AMANA NED4655EW1 "Found a piece of plastic molding from the factory sticking thru the hole in the drum from the baffle hitting the side of the unit on every rotation. Removed excessive molding and checked operation, operation checks ok. Wp wrn"

Near Salem St, Brookville, OH 45309
John N.

John N.

DISHWASHER MAYTAG MDB8989SHZ0 "Per testing on the previous visit replaced the pump and motor assembly and checked for proper operation of the unit in diagnostics and calibrated, operation checks ok. Wp wrn"

Near Sweet Potato Ridge Rd, Brookville, OH 45309
John N.

John N.

RANGE WHIRLPOOL WFG505M0BS3 Oven bulb had broken and the bulb base was stuck in the socket. Removed the bulb base from the socket. Customer will replaced the bulb. Wp wrn

Near Deger Ct, Brookville, OH 45309
John N.

John N.

DISHWASHER MAYTAG MDB8989SHZ0 Per testing the wash pump is trying to run but is not pumping water. Ordering new pump and motor assembly. Wp wrn ; ordrng 1 WPW10591570 (pump&motor)

Near Sweet Potato Ridge Rd, Brookville, OH 45309
John N.

John N.

WASHER MAYTAG MVWC555DW1 "Per previous testing replaced gearcase, motor, actuator, capacitor and splutch assembly. Calibrated the unit and checked for proper operation of all functions, operation checks ok. Wp PAD FOR PARTS ONLY."

Near Keener Rd, Brookville, OH 45309
John N.

John N.

WASHER MAYTAG MVWC555DW1 "Per testing the gearcase is leaking oil and oil is all over the gearcase, motor and all other parts. Quoted customer for Gearcase - W11035751 + motor - W11283592 - (covered by warranty) -Drive clutch - W10721967 + actuator W10913953 + capacitor - W11395618."

Near Keener Rd, Brookville, OH 45309
John N.

John N.

WASHER MAYTAG MHW5500FC0 Unit has a f3e1 error code (water level system error) and f8e1 error (long fill). Unit has flood safe hoses. Recommend the customer change the hoses to standard washer hoses. If issue persists after hoses are changed the customer will need to call back to the extended warranty to schedule service. WAG

Near Westbrook Rd, Brookville, OH 45309
John N.

John N.

REFRIGERATOR KENMORE 106.545864 Per testing the icemaker stuck during the fill cycle and now the icemaker is getting power but is not cycling. Recommend replacing both the icemaker and fill valve. Quote for icemaker W10190965- + valve W10408179 after service call. Customer chose to wait at this time.

Near Shoreline Dr, Brookville, OH 45309
John N.

John N.

DISHWASHER MAYTAG MDB8959SFZ4 "Per testing on previous visit replaced the upper rack tracks and checked for proper operation and calibrated the unit, operation checks ok. Lowes Ext. Wrn"

Near Upper Lewisburg Salem Rd, Brookville, OH 45309
John N.

John N.

WASHER MAYTAG MVWB765FW3 "Per testing and f3e2 (inlet water temperature fault) and f8e1 (long fill) error codes replaced the inlet valve assembly and checked for proper operation and calibrated the unit, operation checks ok. Wp wrn; used 1 W11165546 (VALVE) from stock"

Near S Orchard St, Brookville, OH 45309
John N.

John N.

DISHWASHER MAYTAG MDB8959SFZ4 Per testing found the upper rack track pieces have separated. Ordering new upper rack track. Lowes Ext. Wrn; ordrng 1 W11259785 (track) and 1 W11259786 (track)

Near Upper Lewisburg Salem Rd, Brookville, OH 45309
John N.

John N.

REFRIGERATOR WHIRLPOOL WRB322DMBW01 "Per testing found the icemaker fill spout had frozen up. Removed ice from the fill spout and checked for proper operation of cycle and fill, operation checks ok. Wp wrn"

Near Brooke Woode Dr, Brookville, OH 45309
John N.

John N.

SXS 25' MFD WHIRLPOOL WRS325SDHV00 Per testing found the defrost drain was clogged. Defrosted and cleared the defrost drain and checked for proper draining. Freezer temp was turned all the way up and may have caused excessive warm air to be drawn from the drain tube. Reduced freezer temp setting to normal. Operation checks ok. WAG Ext. Wrn

Near Little Richmond Rd, Brookville, OH 45309
John N.

John N.

WASHER WHIRLPOOL MVWB855DC3 "Per testing on the previous visit replaced the main control and user interface console due to f6e2 error ( communication error). Calibrated the unit and checked for proper operation in a diagnostics test for user interface and mechanical components, all operation checks ok. Wp wrn"

Near Heeter Rd, Brookville, OH 45309
John N.

John N.

DRYER MAYTAG MEDC215EW1 "Per testing found the thermal fuse was open. Replaced the thermal fuse and checked for proper operation of the unit in both heated and air dry, operation checks ok. Lowes Ext. Wrn; used 1 WP3392519 (FUSE) from stock"

Near National Rd, Brookville, OH 45309
John N.

John N.

WASHER WHIRLPOOL MVWB855DC3 Per testing and f6e2 error code the user interface would work in diagnostics to make selections but would not go into the diagnostics test cycle. Replaced the main control and got the same results. Ordering new main control and user interface.; ordrng 1 W11112662 (console) and 1 W11171748 (cntrl-elec)

Near Heeter Rd, Brookville, OH 45309
John N.

John N.

DRYER MAYTAG MEDB765FW0 "Per testing found the heating element shorted out. Replaced the heating element and checked for proper operation in both heated and air dry, operation checks ok. Made slight adjustment to the door catch. Checks ok. Wp wrn; pckd up 1 WP3387747 (element)"

Near Little Richmond Rd, Brookville, OH 45309
John N.

John N.

DRYER MAYTAG MEDB765FW0 "Per testing found the heating element shorted out. Replaced the heating element and checked for proper operation in both heated and air dry, operation checks ok. Made slight adjustment to the door catch. Checks ok. Wp wrn; pckd up 1 WP3387747 (element)"

Near Little Richmond Rd, Brookville, OH 45309
Jeremy F.

Jeremy F.

OVEN WHIRLPOOL WFG525S0HZ1 "Found hinges bent causing door to not open correctly, replaced hinges, door is opening and closing normally, checks ok."

Near Providence Pike, Brookville, OH 45309