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Local Reviews
for Brookville, OH

Rated 4.3 out of 5 stars based on 9 customer reviews

Map of Brookville, OH

Nothing but the best!




John is very reliable, educated, gets the job done in a reasonable time. John is "our" repairman. He is honest and reasonable.


Map of Brookville, OH

Awesome service.!




Very nice understanding and most importantly was able to fix my problem:)


Response from A to Z Appliance Service:

Thank you very much.


Map of Brookville, OH

Ice maker still broken!




Once again the tech said he thought he had it fixed..once again it did not work. I have spent two days at home waiting for repairs that didn’t happen. Honestly, this is very frustrating. I appreciate the fact that he said he does not want to replace parts that he is not sure needs to be replaced. With that said, there must be a way to test these parts on sight. How many more times do I have to stay home to have an ice maker fixed? He said it was the ice maker or just the valve..now I hear they have ordered an ice maker that will not be in until Monday afternoon. They said they will be here Tuesday. Do I need to request a different technician? How do I know that it is not just a valve? Are we going to replace parts until it is fixed?


Response from A to Z Appliance Service:

Sorry the icemaker is not working yet. It is always easier when the failed part is obviously bad. Hopefully on this visit, John will be able to find the troublesome part and get you up and running on this visit. Thank you for the review.


Map of Brookville, OH

Kathy




Sorry to say, my experience is not good. He came to fix ice maker in fridge..it still does not work. I contacted your office and was told they cannot come back until Thursday.


Response from A to Z Appliance Service:

Sorry the icemaker is still not working. We will get you taken care of though. Thanks


Map of Brookville, OH

Great service




John checked out and found the problem ( operator error) . He took the time to talk to us about how the machine works, what we need to do to keep it running well. Thank you, John


Response from A to Z Appliance Service:

Thank you very much for this review.


Map of Brookville, OH

Great service





Map of Brookville, OH

Good service on lemon appliance




Really like John from A to Z....professional but personable. This was 3rd visit on the same 21/2 yr old Kitchen Aid refrigerator Great service on a lemon appliance.....more work yet to come.


Map of Brookville, OH

Good Experience




Service call price seems a little steep, otherwise good services, helpful and friendly.


Response from A to Z Appliance Service:

Thank you very much for the review.


Map of Brookville, OH

Heather




Great service. Very friendly tech.


John N.

John N.

REFRIGERATOR KENMORE 106.545864 "Customer concerned due to the unit making an unusual sound. Upon arrival the noise had stopped and would not repeat. Checked fans,compressor and airflow for proper operation, operation checks ok."

Near Shoreline Dr, Brookville, OH 45309
Jake S.

Jake S.

WASHER MAYTAG MVWB855DC3 "Found water valves stuck. Replaced and tested unit, checks ok.Auth: MJMG3JMAPL1; used 1 W11165546 (VALVE) from stock"

Near Old Dayton Rd, Brookville, OH 45309
John N.

John N.

WASHER WHIRLPOOL WFW75HEFW0 "Per testing on the previous visit replaced the main control and door latch mechanism. Checked for proper operation in diagnostics, operation checks ok. Wp wrn"

Near Little Richmond Rd, Brookville, OH 45309
John N.

John N.

SXS 25' MFD WHIRLPOOL WRS325SDHV00 "Per testing the unit was not cooling and had an amp draw of .59 amps. Diagnosed as low refrigerant charge or blockage. Removed refrigerant and installed new UV Drier and recharged refrigerant (5.5 oz). Checked for proper cooling and airflow, operation checks ok at this time. Wp wrn; used 1 W10896678 (6/1.8 NR ), 1 W10896709 (6 NK), and 1 WPW10143759 (DRIER UV) from stock"

Near Little Richmond Rd, Brookville, OH 45309
John N.

John N.

"BOTTOM MOUNT, CA" KITCHENAID KRMF706EBS01 Customer stated they are hearing a gurgling noise. Explained they are hearing the refrigerant moving in the lines when the compressor shuts down. Customer concerned about interior parts fitting on the horizontal mullion above the deli and crisper drawers. Checks ok. Refrigerator door mullion is not retracting properly. Customer refused further repair of the mullion -W11256383.

Near Brookville, OH 45309
John N.

John N.

LAUNDRY MAYTAG MVWX655DW1 "Per testing found one of the wires to the pump broken at the connector. Replaced the connector using 2 insulated female spade connectors. Checked the unit for proper operation, operation checks ok. WAG"

Near Number 9 Rd, Brookville, OH 45309
John N.

John N.

REFRIGERATOR KITCHENAID KRFF707ESS01 Found ice tube frozen up again cleared the tube and checked for proper operation of the fill tube heater and valve for leaking. Ran 2 fill cycles thru thru the icemaker to clear out any air in the line. Operation checks ok at this time. Prior 30

Near Access Rd, Brookville, OH 45309
John N.

John N.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Per testing found ice blockage in fill tube due air in the line after changing the filter. Cleared blockage and checked for proper fill of the icemaker, operation checks ok."

Near Access Rd, Brookville, OH 45309
John N.

John N.

LAUNDRY MAYTAG MHW3505FW1 "Ran the unit in diagnostic and drain and spin cycle to check for proper operation , operation checks ok. Instructed customer on proper loading, cycle selection and the need to run a cleaning cycle every 30 loads for proper maintenance. Wp wrn"

Near Clayton Rd, Brookville, OH 45309
John N.

John N.

Whirlpool oven KEBI100VBL0 Per testing and customers description the unit would need a new Timer control board 4173384 which is discontinued. Oven is in working order and safe to use. No further repair. ; Cllctd $96.75 Check # 3697, Job Cmpltd

Near March Ave, Brookville, OH 45309
John N.

John N.

Whirlpool kitchen KICU569XBL00 Per testing on previous visit replaced the right hand cooktop module, configured the board and checked for proper operation, operation checks ok. Wp wrn; Job Cmpltd

Near Quail Hollow Dr, Brookville, OH 45309
John N.

John N.

Maytag dryer MEDX655DW1 Per testing the unit is heating and cycling properly. Found some blockage in the end of the outside vent. Pipe has more debris in it. Recommend the customer have the vent cleaned using Dryer Vent Wizard. Unit is operating as designed. Wp wrn; Job Cmpltd

Near W Walnut St, Brookville, OH 45309
John N.

John N.

Maytag range MGR8775AW0 Replaced handle after previous attempt at reinstalling ol handle did not hold. Checked for proper operation, operation checks ok. WAG; Job Cmpltd

Near E Poplar St, Brookville, OH 45309
John N.

John N.

Maytag washer MVWB835DW1 Ran the unit thru diagnostic and checked for proper operation, per f0e3 error code found the unit is not draining properly due to drain hose being to long and no air gap installed. Instructed customer on correcting the drain hose installation. Lowes Ext. Wrn; Job Cmpltd

Near Cusick Ave, Brookville, OH 45309
John N.

John N.

Maytag range MGR8775AW0 Door handle had come off due to screw backing out. Reinstalled door handle securely using loctite in the screws. Checked operation, checks ok. WAG; Job Cmpltd

Near E Poplar St, Brookville, OH 45309
John N.

John N.

Kitchen Aid refrigerator KRSC503ESS00 Replaced the freezer door due to wiring harness broken, not allowing the ice maker to work. Checked for proper operation of the ice maker cycle and fill, operation checks ok. Wp PAD; Job Cmpltd

Near Wengerlawn Rd, Brookville, OH 45309
John N.

John N.

Maytag dryer MEDX655DW1 Per testing found a screw in the felt seal around the front of the drum. Removed the screw and checked for proper operation, operation checks ok. ; Cllctd $96.52 CC Ref # 2771, Job Cmpltd

Near S Wolf Creek Pike, Brookville, OH 45309
John N.

John N.

9/6/18 15:53: JN there 9/6 THU, 16:11 to 16:52, Per testing on the previous visit replaced the icemaker and the icebox cooling fan. Checked for proper operation of the icemaker cycle and fill and for the cooling fan, operation checks ok at this time. Wp wrn; Job Cmpltd,

Near Westbrook Rd, Brookville, OH 45309
John N.

John N.

Whirlpool refrigerator WRV986FDEM01 Per testing of icemaker and icebox fan motor found E5 error (timed ice making) ordering new icemaker and icebox fan motor. ; ordrng 1 W10846539 (ICEBOX FAN MOTOR) and 1 W11188383 (ICEMAKER), schdld next appmnt for 9/6 THU 12-6

Near Westbrook Rd, Brookville, OH 45309
John N.

John N.

Whirlpool refrigerator WRV986FDEM01 Per testing on previous visit installed new thermistor and fan harness assembly. Checked for proper cooling and fan operation and air flow, operation checked ok. Wp wrn; pckd up 1 W10902214 (THERMISTOR), Job Cmpltd

Near Westbrook Rd, Brookville, OH 45309
John N.

John N.

Maytag dryer MEDC215EW1 Door hard to shut/latch. Made an adjustment to the door latch and catch for easier closing. Checked operation of he door closer, operation checks ok. Wp wrn; Job Cmpltd

Near National Rd, Brookville, OH 45309
John N.

John N.

Kitchen Aid refrigerator KRSC503ESS00 Per testing and incomplete cycling of the icemaker in diagnostics replaced the icemaker. New icemaker did not work in diagnostics cycle either. Per further testing found the wire to the icemaker in the harness at the hinge was broken. Unit needs a new door with harness to repair the issue properly. Quote for Door - LW10728959 - $918.75 + labor $98.75 + tax after service call. Customer is going to contact the manufacturer. ; Cllctd $96.52 CC Ref # 0466, Job Cmpltd

Near Wengerlawn Rd, Brookville, OH 45309
John N.

John N.

Whirlpool refrigerator WRF995FIFZ00 Per testing according to service pointer W11033419B ordering a new evaporator cover and both ice makers under part warranty. Scheduled next appt. ; ordrng 1 W10889841 (EVAPORATOR COVER) and 1 W10898228 (ICEMAKER, FREEZER) and 1 W10898289 (ICEMAKER, FF), Cllctd $96.52 Check # 1806, schdld next appmnt for 6/22 FRI 12-6

Near Terrace Park Blvd, Brookville, OH 45309
John N.

John N.

Kitchen Aid refrigerator KRFF707ESS01 Per testing on previous visit with techline installed new fresh food evaporator thermistor kit, new evaporator cover and secured with extra screws in the top of the cover. Checked for proper operation, operation checks ok. Wp PAD; Job Cmpltd

Near Maple St, Brookville, OH 45309
Jeremy F.

Jeremy F.

Whirlpool freezer WRT311FZDW00 Checked door seal, checked compressor, checked fan, found frost in freezer, found air return vents had ice buildup, made adjustment to door seal, removed ice buildup, all operations normal, unit checks ok.; Job Cmpltd

Near Main St, Brookville, OH 45309
John N.

John N.

Kitchen Aid dishwasher KDFE104DBL3 Per testing the upper rack rails are rusted and falling apart not allowing the rack to rolling and out properly. Ordering rails. ; ordrng 1 W11048934 (RAIL, LH) and 1 W11048936 (RAIL, RH), schdld next appmnt for 5/31 THU

Near Johnsville Brookville Rd, Brookville, OH 45309
John N.

John N.

Maytag washer MVWB765FW1 Ran load customer had ready upon arrival on a rapid wash. The unit made the high pitched noise during the first spin but did not during the 2nd spin. Noise is not consistent. Instructed customer to watch how items are loaded to avoid the unit making the whistling noise during the spin cycle. Operation checks ok at this time. Wp wrn ; Job Cmpltd

Near Phillipsburg Union Rd, Brookville, OH 45309
John N.

John N.

Kitchen Aid refrigerator KUDR204ESB00 Per testing the unit needs Both a UV dye drier w10143759 and process stub on the low side to recharge the sealed system and be able to read high and low side pressures. Customer is refusing repair on the unit. Wp wrn; Job Cmpltd

Near Charlie Ct, Brookville, OH 45309
John N.

John N.

Whirlpool refrigerator WRT311FZDT00 Larger crisper drawer was not sliding in and out. Switched 2wheels that were not rolling properly and added food grade lubricant to the tracks and rollers. Checked for proper operation of the crisper drawer, operation checks ok. Wp wrn; Job Cmpltd

Near Amity Rd, Brookville, OH 45309
John N.

John N.

Maytag washer MVWB765FW1 Cx stated the unit would make a high pitch sound during the spin cycle. Checked the unit in diagnostics, a spin cycle empty and a spin cycle with a load. Unit did not repeat the issue at this time. Operation checks ok. Customer will continue to observe operation. Wp wrn; Job Cmpltd

Near Phillipsburg Union Rd, Brookville, OH 45309
Tyler S.

Tyler S.

Kitchen Aid refrigerator KSSO42QTX02 Per further testing with techline (Butch) discovered that the evaporator fan is running intermittently and cutting out every 30 seconds or so. Techline recommended replacing the main control and the evaporator fan motor together not individually. ; ordrng 1 W10822580 (EVAPORATOR MOTOR), schdld next appmnt for 3/27 TUE 12-6

Near Diamond Mill Rd, Brookville, OH 45309
John N.

John N.

Jenn-Air cooktop JED3430GB00 Replaced cooktop and knobs due to cosmetic scratches on both. Checks ok. ; pckd up 3 W10559480 (knob)s, Job Cmpltd

Near Randy Sue Ct, Brookville, OH 45309
John N.

John N.

CROSLEY WASHER Basket speed sensor fault f7e1. Found that there was debris in around the speed wheel in the gearcase causing the speed sensor not to be able to read properly. Removed all debris and checked for proper operation, operation checks ok. ; Cllctd $165.65 Check # 3451, Job Cmpltd

Near Little Richmond Rd, Brookville, OH 45309
Nathan S.

Nathan S.

Per testing on previous visit replaced the heating element and checked for proper operation of the heating element and cycle, operation checks ok. Wp PAD; Job Cmpltd

Near Baker St, Brookville, OH 45309