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for Blue Ash, OH
Delores - Blue Ash, OH
The service rep was efficient and helpful.
Response from A to Z Appliance Service:
Good to hear. Thank you for taking the time to leave this review
Jeanie - Blue Ash, OH
issue with Whirlpool dishwasher
STERRETT - Blue Ash, OH
Item was under an extended warranty which is always good price wise -- free! Service tech was within timeframe and completed the repair quickly.
Response from A to Z Appliance Service:
Thank you for the review
DRYER WHIRLPOOL WED4815EW1 Checked unit over found open thermal cut off replaced thermal cut off tested unit checked OK; used 1 279816 (CUTOFF) from stock
DISHWASHER KITCHEN AID KUDC10IXSS4 "Customer complaint of unit leaking on left side, checked door gasket, found gasket pushed in too far on left side, uninstalled gasket, and reinstalled, calibrated unit, ran through test cycle, no leaks at this time, checks ok."
REFRIGERATOR KITCHENAID KRMF706ESS01 Pulled out unit and checked at back for leak. Found line of sealed system sweating and creating condensation that leaked on the floor. Used sealant to seal up liner of refrigerator to prevent warm temperature from getting up into the body of the unit in creating condensation. Reinstalled and tested unit. All checks are good
REFRIG WHIRLPOOL WRS588FIHZ00 "Replaced heater, and control, heater is getting voltage, and heating, checks ok."
OVEN KITCHENAID KDRP462LSS08 "Replaced fuse, and thermostat fix, unit is getting power, and heating, checks ok."
REFRIG WHIRLPOOL WRS588FIHZ00 "Found unit not cooling, checked evap, found evap had frozen over, checked defrost heater, found heater not ohmng, checked control, found control not sending correct voltage to heater causing heater to fail, needs new control, and heater.; ordrng 1 W10857624 (heater) and 1 W11089236 (cntrl-elec)"
OVEN KITCHENAID KDRP462LSS08 "Found control not getting power, checked thermal fuse, checked thermostat, found thermostat, and thermal fuse not ohmng, needs new thermostat, and fuse.; ordrng 1 WP8300802 (thrmst-fix) and 1 WPW10638608 (fuse)"
Whirlpool refrigerator WRF767SDHZ00 Found leak in filter housing, Replaced filter housing, tested unit, no leaks from housing, tested unit no leaks with operation, all checks ok.; Job Cmpltd
Kitchen Aid refrigerator KRMF706ESS01 Opened box, and found part was incorrect, should be main control, ordering main control.; ordrng 1 W10811365 (cntrl-elec), schdld next appmnt for 9/14 FRI
Kitchen Aid cooktop KICU569XBL00 Found cook top had large crack, replaced cook top, no cracks, all operations normal, checks ok.; Cllctd $224.70 CC Ref # 2591, Job Cmpltd
Checked motor, checked shocks, found electrical plug was installed incorrectly causing it to rub on the rotor making noise, removed plug, and rerouted so it will not rub on rotor, checks ok.; Job Cmpltd
KITCHENAID OVEN on arrival oven light and display not on. checked thermal fuse. thermal fuse is blown. replaced thermal fuse on unit and tested oven and controls. all checks are good; pckd up 1 wpw10638608 (fuse), Cllctd $186.30 CC Ref # 2597, Job Cmpltd
WHIRLPOOL WDT780SAEM installed rack adjuster due to current one has wheels broken cause it top rack to not move properly. checked unit. all check are good.; Job Cmpltd
WHIRLPOOL WASHER Mdl WTW4915EW2, Serial C73030640checked bill valve water connection. and assembly for cracks or leaks. none found. filled and let unit run in normal for about 10-15 min. no leaks. did rinse and spin cycle. no leaks on spin cycle. not finding any drips or signs of leaks on inside or out side of back panel or around and of the drain pump connections. customer to observe.; Job Cmpltd
KITCHENAID found condenser fan not turning will need to replace fan due to not cooling compressor or condenser.; ordrng 1 2185675 (pad-foam) and 1 W11117459 (condenser fan motor) and 1 WP2188935 (blade-fan), schdld next appmnt for 3/2 FRI 8-12 found condenser fan not turning will need to replace fan due to not cooling compressor or condenser.; ordrng 1 2185675 (pad-foam) and 1 W11117459 (condenser fan motor) and 1 WP2188935 (blade-fan), schdld next appmnt for 3/2 FRI 8-12