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Local Reviews
for Beckett Ridge, OH

A to Z Appliance Service Rated 4.3 out of 5 stars based on 15 customer reviews

Map of Beckett Ridge, OH

Mart




Review of A to Z Appliance Service

The first time the service guy came the coils of the ref were covered entirely with ice, he replace a part... after a week i noticed some Ice again and requested for return service... the ice was not as much as before but the unit is still developing some ice and I am worried that with time it will cover the coils and we still have not solved the issue... the service person thinks that the quantity of ice is normal and he refuse to trouble shoot the issue. I believe that the issue has not been totally been fixed...


Map of Beckett Ridge, OH

Mary




Review of A to Z Appliance Service

Good job, very thoroughbred, does not take short cuts and very knowledgeable, manner and behavior excellent...


Response from A to Z Appliance Service:

Thanks for writing a review. We always strive to give our customers a positive experience, and we are pleased to hear that your experience met your expectations.


Map of Beckett Ridge, OH

Great and courteous service




Review of A to Z Appliance Service

Very pleased


Map of Beckett Ridge, OH

Good Service




Review of A to Z Appliance Service

Repair guy very professional and new what he needed to do.


Map of Beckett Ridge, OH

Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you


Map of Beckett Ridge, OH

Original Problem Still Unresolved, BUT Now Have Two Additional Problems




Review of A to Z Appliance Service

Original problem was ice maker not making ice. Service man installed a new one. That one stopped working after one day. PLUS now the dispenser stopped working (had been working fine). Service man came back out, couldn’t fix either problem. Put in request for new door. After he left I noticed the freezer door now make a popping sound when opened. The plastic piece along the bottom that he took off was not properly reinstalled and is catching on the body of the fridge. I now have three problems, whereas I had one to start with. Still haven’t heard from anyone as to what will be done to resolve this situation. Can we please get this all fixed? Hopefully sooner than the eight weeks it takes to replace the door.


Map of Beckett Ridge, OH

Problem not fixed on first service call.




Review of A to Z Appliance Service

Fridge Ice maker wasn’t working. Technician installed new ice maker. It is making ice, but now it won’t dispense the ice. Called back and set up second service. Was supposed to get a call night before service for a 3 hour time window on day of service. Did not receive a call or message. Tried to call A to Z next morning around 8:30 am. No answer, no way to leave a message. Not happy. All I’d like is a time frame so I can plan my day for the other things I need to do. Same thing happened on the time frame with my first service.


Map of Beckett Ridge, OH

Excellent




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you


Map of Beckett Ridge, OH

Excellent




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

thank you


Map of Beckett Ridge, OH

John




Review of A to Z Appliance Service

Excellent Service


Response from A to Z Appliance Service:

Thank you for the review


everything repaired as i was told would be fixed




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for the review. We appreciate it.


Ref




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for the 5 star rating


Very Satisfied Customer!




Review of A to Z Appliance Service

Great reliable service and great knowledgeable technician!


Response from A to Z Appliance Service:

Thank you very much


Brenda




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for the 5 star rating


Brenda




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for the review


smcneil@atoz1.com

smcneil@atoz1.com

REFRIGERATOR KITCHENAID KRMF706ESS01 When I pulled out the refrigerator the cabinets were very deep had to turn refrigerator to one side and somebody small get in plug it in and then sneak out the other side to be able to plug it in to push it back there is some scuff marks on the floor customer going to have house cleaned and checked to see if they come up everything else is checking fine at this time; dspstn on spec-tagged invntry: 1 W10832994 COMPRESSOR and 1 WPW10143759 DRIER UV

Near Lesourdsville West Chester Rd, Beckett Ridge, OH 45069
smcneil@atoz1.com

smcneil@atoz1.com

REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Found that the hose going into the dispenser was too short hitting the dispenser itself and leaking across the top ordering new user interface and hose retainer; ordrng 1 W11214887 (User interface) and 1 W11397167 (Hose retainer)

Near Glen Oaks Ct, Beckett Ridge, OH 45069
Joel L.

Joel L.

KITCHEN KITCHENAID KDTE334GPS0 "Replaced control panel due to crack in panel causing functional issue. After repair all checks are good. Leak checked unit, cus to observe."

Near Rupp Farm Dr, Beckett Ridge, OH 45069
Samuel R.

Samuel R.

30' FDBM WHIRLPOOL WRF560SEYM05 Inspected unit and found frost buildup in the freezer section on the evaporator cover and no cool air running to the fresh meat section. Put the unit in defrost and found no voltage to the heating element. Heating element also reads OL. Ordering parts. Unit under warranty per receipt.; ordrng 1 W11035836 (cntrl-elec) and 1 WPW10436849 (heater)

Near Winding Creek Way, Beckett Ridge, OH 45069
Mark B.

Mark B.

RANGE WHIRLPOOL WFE510S0HS1 "Replaced control and left front switch, tested unit, burner is working normally, hot surface light turned off correctly, all functions normal, all checks ok."

Near Destination Ct, Beckett Ridge, OH 45069
Mark B.

Mark B.

RANGE WHIRLPOOL WFE515S0JS0 "Replaced right front burner switch, tested unit, burner is now coming on strong, all other burners normal, all other functions normal, all checks ok."

Near Huntington Cir, Beckett Ridge, OH 45069
Mark B.

Mark B.

KITCHEN JENN-AIR JDTSS244GP0 "Complaint of upper rack broken off, confirmed complaint, found upper rails separating and upper adjuster tabs broken off, ordering parts to repair.; ordrng 1 W11259785 (track) and 1 W11259786 (track) and 2 WPW10546503 (adjuster)s"

Near Park Pl Cir, Beckett Ridge, OH 45069
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Check the refrigerator over found the damper assembly not working properly, also unit holding into defrost too long unit needs the thermostat replaced.; ordrng 1 W11024683 (cover-evap) and 1 W11238433 (HARNESS ) and 1 W11353813 (BOX)"

Near Huntington Cir, Beckett Ridge, OH 45069
Mark B.

Mark B.

FREEZER WHIRLPOOL WRT318FZDM05 "Complaint of water leaking in freezer section, tested unit, found dual valve allowing water through when not activated also issue with water line to ice maker, ordering parts to repair.; ordrng 1 4387491 (insert) and 1 W10823511 (tube-water) and 1 W10861184 (clamp) and 1 W11292468 (fitting) and 1 WP1106508 (gasket) and 1 WPW10279909 (valve-inlt)"

Near Regency Ct, Beckett Ridge, OH 45069
Terry  S.

Terry S.

"M/W OTR, PURCHA" WHIRLPOOL WMH31017HS2 "Checked the microwave and found an error code, the unit needs a board.; schdld next appmnt for 2/12 WED !"

Near Regency Ct, Beckett Ridge, OH 45069
Terry  S.

Terry S.

"M/W OTR, PURCHA" WHIRLPOOL WMH31017HS2 Checked unit over found error codes in the programming unit needs a prompt board replaced; ordrng 1 W10892389 (cntrl-elec) and 1 W11175576 (panl-cntrl)

Near Regency Ct, Beckett Ridge, OH 45069
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Replaced fridge door, after replacing door, found shelves are unable to snap into new door correctly, new door is not functioning as designed, needs replaced, ordering to repair. Also found screw missing from upper hinge, ordering as well.; ordrng 1 LW10638684 (dor-fip) and 1 WP489497 (screw)"

Near Landmark Ct, Beckett Ridge, OH 45069
Mark B.

Mark B.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Complaint of lights in fridge not lighting, also dispenser not working, confirmed complaint, removed deli drawer ui, lights came on and ice dispenser started working, water dispenser still not functioning, ran service test to manually activate water dispensing, dispenser works during test, called techline, techline advised to power cycle unit and wait a minute for dispenser to start operating again, power cycled unit, tested again, unit is dispensing normally now, techline file number: 7726915919. Unit needs new deli drawer user interface, quoted part: WPW10769076. Customer to decide on repair."

Near Woodglen Dr, Beckett Ridge, OH 45069
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 "While replacing door gasket found groove for door gasket is not holding onto seal correctly, unit needs new door to ensure seal remains on door. Ordering to repair.; ordrng 1 LW10638684 (dor-fip)"

Near Landmark Ct, Beckett Ridge, OH 45069
Mark B.

Mark B.

RANGE WHIRLPOOL WFE515S0JS0 "Replaced parts, all checks ok."

Near Landings Blvd, Beckett Ridge, OH 45069
Mark B.

Mark B.

RANGE WHIRLPOOL WFE515S0JS0 "Complaint of damage to upper panel, confirmed complaint, while attempting to install new panel, found missing pieces from unit, ordering missing parts to complete repair.; ordrng 1 W11158169 (knob) and 2 W11230932 (brkt-mntg)s and 2 W11233072 (screw)s and 8 WP3400882 (screw)s"

Near Landings Blvd, Beckett Ridge, OH 45069
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Replaced air duct, tested unit, fan is now running normally, al, functions normal, all checks ok."

Near Landings Blvd, Beckett Ridge, OH 45069
Mark B.

Mark B.

RANGE WHIRLPOOL WFE510S0HS1 "Replaced wiring harness and control board, all checks ok."

Near Regency Ct, Beckett Ridge, OH 45069
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Complaint of fresh food door handle cracked, confirmed complaint, needs new handle, ordering to repair.; ordrng 1 W10806512 (handle)"

Near Regency Ct, Beckett Ridge, OH 45069
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Complaint of rattling noise coming from compressor area. Checked unit over, with compressor running, found no abnormal noise, all functions are normal, all checks ok. Only noise is normal operating sounds from compressor and fan functioning."

Near Huntington Cir, Beckett Ridge, OH 45069
Terry  S.

Terry S.

FREEZER WHIRLPOOL WRT318FZDM05 Replaced evaporator fan motor unit operating properly at this time

Near Regency Ct, Beckett Ridge, OH 45069
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Complaint of fan inside unit not running, checked unit over, found wrong fan blade is installed on unit, ordering to replace.; ordrng 1 WP2163777 (blade-fan)"

Near Landings Blvd, Beckett Ridge, OH 45069
Terry  S.

Terry S.

FREEZER WHIRLPOOL WRT318FZDM05 Checked unit over found noise coming from the evaporator assembly area unit needs evaporator replaced in insulation added to the evaporator for sound deadening; ordrng 1 2215468 (insulation) and 1 WP2315539 (motor-evap)

Near Regency Ct, Beckett Ridge, OH 45069
Terry  S.

Terry S.

"M/W OTR, PURCHA" WHIRLPOOL WMH31017HS2 Replaced the main power board in the microwave tested operation unit operating properly at this time; pckd up 1 W10892389 (cntrl-elec)

Near Regency Ct, Beckett Ridge, OH 45069
Mark B.

Mark B.

BELLA WHIRLPOOL WRF954CIHZ00 "Upon attempting to install pressure regulator, found copper line does not fit correctly into regulator, ordering adaptor and additional tubing to complete repair.; ordrng 1 8212547RP (tube-water) and 1 WP2198677 (connector)"

Near Chappellfield Dr, Beckett Ridge, OH 45069
Mark B.

Mark B.

BELLA WHIRLPOOL WRF954CIHZ00 "Complaint of low water pressure coming from dispenser, confirmed complaint, found water is flowing through dispenser, but at a very slow rate, removed and reinstalled water filter to release pressure in system and retested, same issue, per service pointer W11394954A, unit will need pressure regulator installed on back of unit, ordering to install.; ordrng 1 8212547RP (tube-water) and 1 W10786952 (valve)"

Near Chappellfield Dr, Beckett Ridge, OH 45069
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Replaced dual valve and ice maker inlet tube, all functions test normal, all checks ok, customer to observe ice production."

Near Pepperwood Dr, Beckett Ridge, OH 45069
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Replaced ice bin, found ice maker is over filling, needs new dual valve, also has small leak in inlet seal, needs replaced, ordering to repair. ; ordrng 1 W11043013 (valve) and 1 W11415785 (TUBE WATER)"

Near Pepperwood Dr, Beckett Ridge, OH 45069
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "Customer does not have proof of purchase on hand, Called partner team to verify coverage of unit, partner team a advised service call was dispatched before warranty expiration date. File number: 7726478537Complaint of unit not dispensing ice, confirmed complaint, found ice clumped in bin by auger keeping auger from turning, cleared ice, tested auger motor, motor is turning normally, ice bin has damage, unit will need new ice bin to repair.; ordrng 1 W11185686 (ice-contnr)"

Near Pepperwood Dr, Beckett Ridge, OH 45069
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 Unable to make repairs ; schdld next appmnt for 11/20 WED !

Near Destination Ct, Beckett Ridge, OH 45069
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 Replace compressor need another technician to come connect Tube to filter dryer; schdld next appmnt for 11/20 WED !

Near Regency Ct, Beckett Ridge, OH 45069
Mark B.

Mark B.

RANGE WHIRLPOOL WFE510S0HS1 "Complaint of squealing noise during bake operation. Confirmed complaint, found oven heating element is making noise when bracket is flexing from heating. Advised this noise is normal with operation of unit. Unit is working to manufacturer specifications, all checks ok."

Near Destination Ct, Beckett Ridge, OH 45069
Mark B.

Mark B.

DISHWASHER KITCHENAID KDFE104DSS2 "Complaint of control panel not responding, lights flickering on and off, but cycles functioning, confirmed complaint, replaced control panel, tested unit, found no error codes, unit ran through diagnostic cycle normally, all checks ok."

Near Pinter Ct, Beckett Ridge, OH 45069
Mark B.

Mark B.

RANGE WHIRLPOOL WFE510S0HS1 "Complaint of control panel damaged, confirmed complaint, replaced control panel, all checks ok."

Near Landings Blvd, Beckett Ridge, OH 45069
Terry  S.

Terry S.

REFRIGERATOR KITCHENAID KFIS29PBMS03 Replaced icemaker unit checked okay.

Near Cherry Lane Farm Dr, Beckett Ridge, OH 45069
Terry  S.

Terry S.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Checked the refrigerator replaced the compressor, pressurized system to 175 psi no leaks found. Recharged the refrigerator with R134A checked operation and the refrigerator operating properly.; used 1 AF1200 (1/4 VALVE) from stock"

Near Eagle Ridge Dr, Beckett Ridge, OH 45069
Terry  S.

Terry S.

REFRIGERATOR KITCHENAID KFIS29PBMS03 Checked the refrigerator in test mode found error code in the icemaker test. Unit needs the icemaker replaced.; ordrng 1 WPW10764668 (ice maker)

Near Cherry Lane Farm Dr, Beckett Ridge, OH 45069
Terry  S.

Terry S.

ICEMAKER KITCHEN AID KUIC15PLXS3 Replaced the drain pump unit cycled and operating properly.

Near Old Shaw Way, Beckett Ridge, OH 45069
Terry  S.

Terry S.

REFRIGERATOR KITCHENAID KRFF507ESS01 "No answer at door left a message on the machine took a picture of the front door .Checked the refrigerator and found the compressor not pulling the proper amps, unit needs the refrigerator evaporator and the compressor replaced.Customer unavailable til 10/7 for repair.; ordrng 1 W10832994 (compressor) and 1 W11116006 (evaporator)"

Near Eagle Ridge Dr, Beckett Ridge, OH 45069
Terry  S.

Terry S.

REFRIGERATOR KITCHENAID KRFF507ESS01 "No answer at door left a message on the machine took a picture of the front door .Checked the refrigerator and found the compressor not pulling the proper amps, unit needs the refrigerator evaporator and the compressor replaced.Customer unavailable til 10/7 for repair.; ordrng 1 W10832994 (compressor) and 1 W11116006 (evaporator)"

Near Eagle Ridge Dr, Beckett Ridge, OH 45069