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Local Reviews
for Beckett Ridge, OH

Rated 4.3 out of 5 stars based on 11 customer reviews

Map of Beckett Ridge, OH

Great service





Response from A to Z Appliance Service:

Thank you


Map of Beckett Ridge, OH

Original Problem Still Unresolved, BUT Now Have Two Additional Problems




Original problem was ice maker not making ice. Service man installed a new one. That one stopped working after one day. PLUS now the dispenser stopped working (had been working fine). Service man came back out, couldn’t fix either problem. Put in request for new door. After he left I noticed the freezer door now make a popping sound when opened. The plastic piece along the bottom that he took off was not properly reinstalled and is catching on the body of the fridge. I now have three problems, whereas I had one to start with. Still haven’t heard from anyone as to what will be done to resolve this situation. Can we please get this all fixed? Hopefully sooner than the eight weeks it takes to replace the door.


Map of Beckett Ridge, OH

Problem not fixed on first service call.




Fridge Ice maker wasn’t working. Technician installed new ice maker. It is making ice, but now it won’t dispense the ice. Called back and set up second service. Was supposed to get a call night before service for a 3 hour time window on day of service. Did not receive a call or message. Tried to call A to Z next morning around 8:30 am. No answer, no way to leave a message. Not happy. All I’d like is a time frame so I can plan my day for the other things I need to do. Same thing happened on the time frame with my first service.


Map of Beckett Ridge, OH

Excellent





Response from A to Z Appliance Service:

Thank you


Map of Beckett Ridge, OH

Excellent





Response from A to Z Appliance Service:

thank you


Map of Beckett Ridge, OH

John




Excellent Service


Response from A to Z Appliance Service:

Thank you for the review


Map of Beckett Ridge, OH

everything repaired as i was told would be fixed





Response from A to Z Appliance Service:

Thank you for the review. We appreciate it.


Map of Beckett Ridge, OH

Ref





Response from A to Z Appliance Service:

Thank you for the 5 star rating


Map of Beckett Ridge, OH

Very Satisfied Customer!




Great reliable service and great knowledgeable technician!


Response from A to Z Appliance Service:

Thank you very much


Map of Beckett Ridge, OH

Brenda





Response from A to Z Appliance Service:

Thank you for the 5 star rating


Brenda





Response from A to Z Appliance Service:

Thank you for the review


Anthony S.

Anthony S.

FREEZER WHIRLPOOL WZC3115DW01 "Customer complaint of unit making loud rattling noise when running. Confirmed complaint, model and serial numbers. Found compressor shipping clips rattling around. Removed clips. All ok at this time. Customer to observe."

Near Woodglen Dr, Beckett Ridge, OH 45069
Mark B.

Mark B.

DRYER MAYTAG MEDC215EW1 "Replaced dryer rollers, tested unit, no squeaking, all checks ok."

Near Wind Song Way, Beckett Ridge, OH 45069
Jeremy F.

Jeremy F.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Replaced door, no damage, checks ok."

Near Beckett Pointe Dr, Beckett Ridge, OH 45069
Anthony S.

Anthony S.

DRYER WHIRLPOOL WED9400SW0 "Customer complaint of unit making bumping noise. Confirmed complaint, model and serial numbers. Unit working as designed. As far as I can tell this time is noise is coming from new rollers making small bumping noise on drum seam. All ok at this time."

Near Eagle Ridge Dr, Beckett Ridge, OH 45069
Anthony S.

Anthony S.

DISHWASHER KITCHEN AID KUDC10IXWH1 "Customer complaint of unit not starting cycle. Confirmed complaint, model and serial numbers. Found unit had control lock on. Turned control lock off. Ran test cycle. Unit filled, drained, and opened detergent dispenser and no leak. All checks are good."

Near Prairie Lake Blvd, Beckett Ridge, OH 45069
Anthony S.

Anthony S.

DISHWASHER WHIRLPOOL WDF750SAYB1 "Customer complaint of unit not turning on. Confirmed complaint, model and serial numbers. Found wire separated from power source in junction box. Resecured all wiring properly. Ran test cycle. All ok at this time."

Near Creek Bend Dr, Beckett Ridge, OH 45069
Anthony S.

Anthony S.

REFRIG KITCHEN AID KSC24C8EYY02 Removed and reinstalled lower kick panel to remedy clicking noise complaint. ; schdld next appmnt for 4/12 FRI !

Near Pinter Ct, Beckett Ridge, OH 45069
Anthony S.

Anthony S.

REFRIGERATOR WHIRLPOOL KSCS25FTMS02 "Customer complaint of unit not dispensing ice. Confirmed complaint, model and serial numbers. Found water leaking down through door and bShorted out dispenser auger motor. Needs auger motor and shaft and seals for return visit. ; ordrng 1 2198607 (SPRING ) and 1 WP2198628 (SEAL ) and 1 WP2220458 (COUPLING ) and 1 WP2252130 (MOTOR ) and 1 WP2305243 (SHAFT ) and 1 WP2305382 (washer)"

Near Crossbridge Dr, Beckett Ridge, OH 45069
Anthony S.

Anthony S.

REFRIG KITCHEN AID KSC24C8EYY02 "Customer complaint of slow ice production and unit not dispensing ice. Confirmed complaint, model, and serial numbers. Needs UI control, W11323058, per service pointer #: W10666204. Getting power at auger motor pins at lower door connections but not at auger motor. Needs new door, LW10367517, for return visit. Rescheduled 8 weeks due to refrigerator door order. ; rqstng P&A on 1 LW10367517 (dor-fip ms) and 1 W11323058 (UI CONTROL)"

Near Pinter Ct, Beckett Ridge, OH 45069
Anthony S.

Anthony S.

REFRIG KITCHEN AID KSC24C8EYY02 ExtWrn dispatch 294132

Near Pinter Ct, Beckett Ridge, OH 45069
Joel L.

Joel L.

REFRIGERATOR KITCHENAID KRMF706ESS01 Unit had short on deli control board. Also had short on control not allowing dispenser to function. Replaced boards. All checks are good. All functions are normal.

Near Turfway Trail, Beckett Ridge, OH 45069
Anthony S.

Anthony S.

REFRIG KITCHEN AID KSC24C8EYY02 "Customer complaint of unit not making ice. Confirmed complaint, model and serial numbers. Ice maker not finding home position. Replaced ice maker. Manually cycled and filled with water. All ok at this time. Customer to observe."

Near Pinter Ct, Beckett Ridge, OH 45069
Joel L.

Joel L.

CALYPSO 27" LG C WHIRLPOOL WFW92HEFC0 Replaced CCU and dispenser assembly and housing. Ran unit through test cycle and confirmed dispensing of detergent. All checks are good.

Near Park Pl Cir, Beckett Ridge, OH 45069
Anthony S.

Anthony S.

COOKTOP JENNAIR JED3430GB00 Replaced cracked cooktop and knob grommets. All ok at this time.

Near Talltree Way, Beckett Ridge, OH 45069
Anthony S.

Anthony S.

REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced freezer door slide brackets. All ok at this time. Customer to observe.

Near Beckett Pointe Dr, Beckett Ridge, OH 45069
Jeremy F.

Jeremy F.

WASHER WHIRLPOOL WTW5000DW2 "Checked incoming power, checked power at control, control is getting power, but is not sending voltage out, needs new control.; ordrng 1 W11116590 (cntrl-elec)"

Near Spring Valley Ct, Beckett Ridge, OH 45069
Joel L.

Joel L.

DRYER WHIRLPOOL LE5800XSW3 "Installed venting system. Tested unit operation after repair, all checks are good,"

Near Eagleview Dr, Beckett Ridge, OH 45069
Joel L.

Joel L.

DRYER WHIRLPOOL LE5800XSW3 "Installed venting system. Tested unit operation after repair, all checks are good,"

Near Eagleview Dr, Beckett Ridge, OH 45069
Anthony S.

Anthony S.

Whirlpool washer WTW5000DW2 Customer complaint of unit not starting cycle. Confirmed complaint, model and serial numbers. No stored error codes. Calibrated unit, ran test cycle. All ok at this time. Customer to observe. ; Job Cmpltd

Near Spring Valley Ct, Beckett Ridge, OH 45069
Anthony S.

Anthony S.

Whirlpool range WFE540H0AS0 Customer complaint of unit not heating. Confirmed complaint, model and serial numbers. Broil element working. Bake element getting 240 VAC from control. Open circuit on bake element. Picked up and replaced bake element. Ran test cycle. All ok at this time. ; pckd up 1 W10779716 (elmnt-bake), Cllctd $238.79 CC Ref # 1009, Job Cmpltd

Near Hillsdale Ln, Beckett Ridge, OH 45069
Anthony S.

Anthony S.

Kitchen Aid dishwasher KDFE104DSS2 Customer complaint of unit not starting cycle. Confirmed complaint, model and serial numbers. Unit filling with water, can hear wash pump making electrical hum, but not pumping water. Picked up and replaced pump&motor assembly. Ran test cycle. All ok at this time. ; pckd up 1 WPW10605057 (pump and motor assy), Job Cmpltd

Near Pinter Ct, Beckett Ridge, OH 45069
Anthony S.

Anthony S.

Whirlpool microwave WMH53521HZ1 Customer complaint of unit not heating. Confirmed complaint, model and serial numbers. Control board, HV transformer, capacitor, and diode checks ok. Replaced magnetron. Reinstalled all related components. Ran test cycle. All ok at this time. ; Job Cmpltd

Near Black Hawk Ct, Beckett Ridge, OH 45069
Anthony S.

Anthony S.

Whirlpool dishwasher WDTA50SAHZ0 Customer complaint of unit not starting cycle. Called WP TechLine. Removed and reinstalled all electrical connections to main control. Ran test cycle. All ok at this time. ; Job Cmpltd

Near Belmont Park Ct, Beckett Ridge, OH 45069
Anthony S.

Anthony S.

Whirlpool oven KODE500EBS02 Replaced control panel. Ran bake, broil, and convection test cycles. All ok at this time..; Job Cmpltd

Near Woodglen Dr, Beckett Ridge, OH 45069
Anthony S.

Anthony S.

Whirlpool dishwasher WDTA50SAHZ0 Replaced main control and OWI sensor. Ran test cycle. All ok at this time. ; Job Cmpltd

Near Belmont Park Ct, Beckett Ridge, OH 45069
Anthony S.

Anthony S.

Kitchen Aid microwave KEMC308KBL0 Removed door and replaced inner door glass. All ok at this time. ; Cllctd $156.29 CC Ref # 5480, Job Cmpltd

Near Timberchase Ct, Beckett Ridge, OH 45069
Anthony S.

Anthony S.

Whirlpool dishwasher WDT710PAYW5 Customer complaint of unit leaking water onto floor. Confirmed complaint, model and serial numbers. Inner door vent assembly leaking water onto floor. Door not staying in upright position and needs door spring. Ordered parts for return visit. ; ordrng 1 WP8269259 (GASKET ) and 1 WPW10274926 (DEFLECTOR ) and 2 WPW10337934 (spring)s and 1 WPW10428211 (VENT ), schdld next appmnt for 9/18 TUE

Near Park Pl Cir, Beckett Ridge, OH 45069
Anthony S.

Anthony S.

Kitchen Aid refrigerator KRSC503ESS01 Customer complaint of unit not making ice. Confirmed complaint, model and serial numbers. Called WP TechLine. After completing checks, they recommended replacing the ice maker. Replaced ice maker. All ok at this time. ; Job Cmpltd

Near Woodglen Dr, Beckett Ridge, OH 45069
Anthony S.

Anthony S.

Kitchen Aid refrigerator KRSC503ESS01 Customer complaint of new unit not making ice. Confirmed complaint, model and serial numbers. Cycled ice maker through diagnostics several times, all ok. Had to run icemaker fill test 3-4 times to purge air before getting water. All checks ok at this time. ; Job Cmpltd

Near Woodglen Dr, Beckett Ridge, OH 45069
Arthur H.

Arthur H.

Whirlpool refrigerator KSC24C8EYY02 On arrival installed fresh food evaporator then the freezer evaporator. Went to the back of refrigerator and installed the filter dryer . Pulled vacuum and Recharged with 5.5 oz of 134a . Checked for leaks and reassembled everything. All operations are now working again . ; Job Cmpltd

Near Old Forest Ln, Beckett Ridge, OH 45069
Anthony S.

Anthony S.

Whirlpool refrigerator KSCS25FTMS02 Customer complaint of unit not dispensing cubed or crushed ice. Confirmed complaint, model and serial numbers. Not getting power to auger motor. Found corrosion on dispenser core control. Needs new core control, WP2303843, for return visit. ; ordrng 1 WP2303843 (CNTRL-ELEC ), schdld next appmnt for 8/22 WED

Near Crossbridge Dr, Beckett Ridge, OH 45069
Anthony S.

Anthony S.

Kitchen Aid dishwasher KDFE104DSS2 Customer complaint of unit leaking water onto floor during wash cycle. Confirmed complaint, model and serial numbers. Found water pooling on top of door and running down left side of door. Need tub, inner door, door gasket, water inlet, and water inlet gasket for return visit. ; ordrng 1 W10300924V (door seal) and 1 W10908291 (door-inner) and 1 WP8531323 (GASKET ) and 1 WPW10195536 (water inlet) and 1 WPW10681507 (tub-dishwr), schdld next appmnt for 8/16 THU 12-5

Near Pinter Ct, Beckett Ridge, OH 45069
Anthony S.

Anthony S.

Kitchen Aid oven KEMC308KBL0 Customer complaint of unit not heating after self clean cycle. Confirmed complaint, model and serial numbers. Found thermal over load open. Replaced thermal over load. Ran test cycle. All ok at this time. ; used 1 9759243 (THERMOSTAT,SPST) from stock, Cllctd $288.77 CC Ref # 5480, Job Cmpltd

Near Timberchase Ct, Beckett Ridge, OH 45069
Anthony S.

Anthony S.

Maytag dishwasher MDB8959SFZ4 Customer complaint of unit leaking water onto floor from front lower corner of door. Confirmed complaint, model and serial numbers. No stored error codes. Ran test cycle. Found upper rack pushing against inside door. Customer also states door has popped open during cycle. Replaced upper rack rails per service pointer W10914584B. Ran test cycle. All ok at this time. Pictures taken of customer wood floor damage from prior water leaks on unit. ; Job Cmpltd

Near Ashtree Dr, Beckett Ridge, OH 45069
Anthony S.

Anthony S.

Jenn-Air oven JMW2430DP01 Customer complaint of unit making shutdown chime randomly and intermittently. Confirmed complaint, model and serial numbers. No stored error codes. Called JA TechLine. Representative recommended replacing UI/console. Need UI/console, W11236896, for return visit. ; ordrng 1 W11236896 (CONSOLE-UI), schdld next appmnt for 8/23 THU

Near Park Pl Cir, Beckett Ridge, OH 45069
Anthony S.

Anthony S.

Replaced center surface element. All ok at this time. ; Job Cmpltd

Near Eagle Creek Ct, Beckett Ridge, OH 45069
Anthony S.

Anthony S.

Whirlpool washer MVWB765FW1 Replaced drive assembly, and mag clutch. Calibrated unit, ran test cycle. No leaks. All ok at this time. ; Job Cmpltd

Near Park Pl Cir, Beckett Ridge, OH 45069
Jeremy F.

Jeremy F.

Whirlpool laundry MVWC565FW0 Checked for error codes, checked gear case, found gear case making grinding noise needs new gear case, customer to think about repair or replace, if called back for repair, gear case W11035751 $252.58 Labor $98.75.; Cllctd $95.85 CC Ref # 5667, Job Cmpltd

Near Princeton Glendale Rd, Beckett Ridge, OH 45069
Arthur H.

Arthur H.

Whirlpool refrigerator KSC24C8EYY02 On arrival unit has no pressure and no gas in system. Used light and glasses Looking for a leak no signs of dye . Removed filter drier and could not read the writing on the side of it . So I installed a new dye drier that said U V on the side And recharged unit . Used bubble solution and checked all joints under pressure.No leak found . Refrigerator is cooling on departure. Ask customer to monitor temps and not to load down with food until unit stabilizes or gas leaks out again .; Job Cmpltd

Near Old Forest Ln, Beckett Ridge, OH 45069
Anthony S.

Anthony S.

Jenn-Air cook top JEC4536BB00 Replaced UI/ console. Getting F1/E1 error code. Needs appliance manager, WPW10491766, for return visit. Part being expedited to A to Z Appliance from Jenn-Air. ; ordrd 1 WPW10491766 (CNTRL-ELEC )

Near Eagle Creek Ct, Beckett Ridge, OH 45069