We serviced a
KENMORE DRYER
Model 417.61712510
Near Findlay, OH 45840
Jonathan
Job Details:
03/14/2024
Dryer motor is seized. Motor needs replaced. Quoted customer for new motor. Repair approved. Please order parts for customer
We serviced a
KENMORE DRYER
Model 110.69133414
Near Dayton, OH 45424
John N.
Job Details:
03/14/2024
"Per testing, found that the unit was on energy saver in the normal cycle and was not heating up. Tried the unit in timed dry and unit worked properly. Checked operation of sensor dry with the energy saver off and the heater cycled properly. All operation checks ok. Prior 30 S/C"
We serviced a
SAMSUNG REFRIGERATOR
Model RF263TEAESG/AA 07
Near Wilmington, OH 45177
Daniel
Job Details:
03/14/2024
"Installed water filter case assembly, also cleared ice away from ice maker for customer, all checks okay"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Dayton, OH 45419
Joel L.
Job Details:
03/14/2024
Customer was under the impression that their unit was under warranty. After talking to customer and confirming the unit is not actually under warranty they are deciding to not have service at this time. Will call us if repair is needed
We serviced a
JENN-AIR OVEN DOUBLE
Model JJW3830DS02
Near Cincinnati, OH 45243
Joel L.
Job Details:
03/14/2024
Installed control panel supplied by the manufacturer. After repair all operations and functions are good. Reprogrammed board and reinstalled cus to observe
We serviced a
KITCHENAID OVEN
Model KODE507ESS
Near Loveland, OH 45140
Joel L.
Job Details:
03/14/2024
Preheated both upper and lower oven to 350 and monitored temperature after 10/15 minutes of run time. Unit preheated incorrect time frame took 10 minutes for both upper and lower oven to preheat. Calibrated both lower and upper oven for proper Bakey performance. Used time to secure power cord and back or safe and proper operation. If issue were to come back recommending replacement of control; used 1 W11390781 (Tie) from stock
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC0
Near Clayton, OH 45315
John N.
Job Details:
03/14/2024
"The customer stated that the unit ran one cycle after the previous visit and then stopped. Per further testing found that the unit was not draining due to full clog in the drain trap. Cleaned the drain trap, reinstalled parts, and checked operation of all components in a test cycle, operation checks ok. Different from the previous issue. Wp wrn"
We serviced a
WHIRLPOOL WASHER
Model WFW8740DW1
Near Vandalia, OH 45377
Jake S.
Job Details:
03/14/2024
"Found unit intermittently throwing F9E1 drain cod, sometimes unit will shut off as soon as cycle starts, may need reset, sometimes won't unlock. Tested and found lock and drain working properly, no blockage in pump and no issues in test. Based on description determined main control is glitching out intermittently in various ways, needs replaced. Quoted repair and customer to replace unit. Control W11201289 $304.04 Labor $123.00 Shipping $10.00"
We serviced a
KENMORE WASHER
Model 110.20022014
Near Englewood, OH 45322
Jake S.
Job Details:
03/14/2024
"Found unit intermittently won't stop filling even though unit moves from sensing to wash cycle. Ran cold valve in test and found it stays open even though voltage supply stops, determined valve is sticking. Picked up and replaced valve and tested unit, checks ok.; pckd up 1 WPW10683603 (Valve)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Dayton, OH 45406
Jake S.
Job Details:
03/14/2024
"Confirmed unit not spinning out, has F0E5 code stored. Found unit not level causing shaking in spin under load, unit stops due to too much shaking. Leveled unit and ziptied hoses together to stop shaking and noise and tested unit, no issues, checks ok. ; used 1 W11390781 (Ziptie) from stock"
We serviced a
AMANA DRYER
Model NED4655EW1
Near West Alexandria, OH 45381
Jake S.
Job Details:
03/14/2024
"Found unit runs but makes a loud scraping noise constantly. Disassembled and found an extra front panel screw was dropped in at factory and got stuck in front edge of drum removed and tested unit, no noise, checks ok."
We serviced a
WHIRLPOOL DRYER
Model WED6150PB0
Near Eaton, OH 45320
Jake S.
Job Details:
03/14/2024
"Confirmed unit makes a rattling noise when spinning. All components tight, vent hose secure, rollers and pulley test fine, nothing loose or disconnected. Disassembled and found a coin in the blower wheel causing noise. Removed coin and tested unit, checks ok."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Eaton, OH 45320
Jake S.
Job Details:
03/14/2024
"Customer stated unit still having cooling issues intermittently and has ice buildup in back of freezer, intermittently makes knocking noises. Confirmed issue, unit has not been defrosting freezer. Ran forced defrost and found unit doesn't heat and runs evap fan throughout cycle, determined main control needs replaced. ; ordrng 1 WPW10675033 (Control)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Eaton, OH 45320
Jake S.
Job Details:
03/14/2024
"Confirmed unit leaves food in bottom of the tub after cycle. Found wash motor running fine, unit drains properly, customer using just one detergent pod per cycle. Advised customer to scrape off dishes with heavy food buildup before use and to run Affresh cleaning cycle regularly, left Affresh tabs for customer to start with and tested unit, checks ok.; used 1 W10282479 (Affresh) from stock"
We serviced a
KENMORE DRYER
Model 417.61712510
Near Findlay, OH 45840
Jonathan
Job Details:
03/14/2024
Dryer motor is seized. Motor needs replaced. Quoted customer for new motor. Repair approved. Please order parts for customer
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ3
Near Findlay, OH 45840
Jonathan
Job Details:
03/14/2024
Robert 7738682733. Went over range with tech support. Per tech support unit is working as designed informed customer tomcall customer support.
We serviced a
AMANA WASHER
Model NTW4519JW2
Near Englewood, OH 45322
John N.
Job Details:
03/14/2024
"Per testing on the previous visit, replaced the suspension rods and inlet valve due to violently off balance loads. Checked for proper operation of all components in a test cycle of towels in a rinse and spin, operation checks ok. Wp PAD"
We serviced a
WHIRLPOOL RANGE
Model WGE745C0FH01
Near Hamilton, OH 45011
Mark B.
Job Details:
03/14/2024
"Replaced control board and oven temp sensor. Tested preheat to 350, took about 10 mins, all checks ok."
We serviced a
MAYTAG WASHER
Model MVWX655DW1
Near Fairborn, OH 45324
Neil B.
Job Details:
03/14/2024
Leaking ---- ran unit on rinse & Spin. The hot water hose at connection on washer is leaking a little.Observed rinse & spin ------ checked OK. Customer will replace hot water supply hose.
We serviced a
MAYTAG OVEN
Model MER8800FZ
Near Loveland, OH 45140
Joel L.
Job Details:
03/14/2024
Unit had shorted bake element was unable to preheat and bake properly unit has 10 year parts limited warranty on element. Replaced and reinstalled unit preheated and confirmed proper operation. Customer to observe; dspstn on spec-tagged invntry: 1 W10779716 ELEMENT
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Dayton, OH 45420
Neil B.
Job Details:
03/14/2024
UI not working properly. Stacked Unit. Ordering UI & ACU. Installed --- Console / Door Switch.Unit checks OK. ; ordrng 1 W11325569 (Console Assembly)
We serviced a
AMANA DRYER
Model NED4655EW1
Near Dayton, OH 45420
Daniel
Job Details:
03/14/2024
"Inspected unit, found front door seal clip not lined up properly, also removed obstruction from drum seal, verified drum is set on the rollers evenly, remounted front door panel and verified proper operation, I'll check okay"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Dayton, OH 45432
Neil B.
Job Details:
03/14/2024
Installed --- Heater Harness Assembly. Unit checks OK.
We serviced a
WHIRLPOOL KITCHEN
Model WRT112CZJZ00
Near Dayton, OH 45410
Daniel
Job Details:
03/14/2024
"Inspected unit, found defrost drain was frozen over causing ice and water buildup inside freezer and blocking air channels from moving cold air down to refrigerator section, completely defrosted evaporator and removed all ice from venting and defrost drain, verified drain is clear and airflow is good to refrigerator section, all checks okay at this time"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near New Carlisle, OH 45344
Daniel
Job Details:
03/14/2024
"Inspected unit, found broken wire harness going to clutch assembly, picked up wire harness from office and replaced part, verified proper operation after repair, all checks okay"
We serviced a
GE DRYER
Model GTD33EASK0WW
Near Fairborn, OH 45324
Daniel
Job Details:
03/14/2024
"Inspected unit, found interior core of timer knob had cracked not allowing to turn timer stem properly, replaced knob verify proper operation unit is heating properly, all checks okay"
We serviced a
KITCHENAID FREEZER
Model KRSC703HPS05
Near Xenia, OH 45385
Daniel
Job Details:
03/14/2024
"Inspected unit, found damage to front freezer bin front panel coming detached so that drawer cannot be removed properly, replaced drawer assembly and verified and it is aligned in the tracks and rollers are working properly, all operation checks okay"
We serviced a
WHIRLPOOL DRYER
Model WED5605MW0
Near Cincinnati, OH 45242
Jeremy F.
Job Details:
03/14/2024
"Found screw for black wire on terminal block head has broke off inside of terminal block, replaced terminal block, tested unit, unit is heating properly at this time, checks okay."
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS04
Near Findlay, OH 45840
Jonathan
Job Details:
03/14/2024
In diagnostics had E2 lost home postion. Ran test 36 for ice box fan. Fan is running. Temperatures are good. Removed power replaced ice maker. Reassembled ran test 57 for harvest and test 45 for fill. Ice maker has water customer should have ice in 24 hours.
We serviced a
WHIRLPOOL KITCHEN
Model WRS315SDHZ08
Near Maineville, OH 45039
Joel L.
Job Details:
03/14/2024
Found unit had lose door handle on the right hand side of unit. Secured mounting screw tightened set screw. After repair confirmed proper operation and function. used silicone for proper sealing of the door. Customer to observe; used 1 W10841140 (Silicone) from stock
We serviced a
WHIRLPOOL KITCHEN
Model WDP540HAMZ2
Near Maineville, OH 45039
Joel L.
Job Details:
03/14/2024
Unit had heating circuit error when pumping wash motor went out and this deactivated the heater from operating went to diagnostics and recalibrated the main I try to control brought heating element back online. Recommending affresh tablet periodically. Customer to; used 1 W10282479 (Affresh) from stock
We serviced a
WHIRLPOOL LAUNDRY
Model Mvw7230hw1
Near Lebanon, OH 45036
Joel L.
Job Details:
03/14/2024
"Unit has leak from center of gearcase. This is a small leak and gearcase was just replaced, will need gearcase replaced again. Rescheduling for repair. ; ordrng 1 W11449841 (Gearcase)"
We serviced a
WHIRLPOOL KITCHEN
Model WDT970SAKZ2
Near Springboro, OH 45066
Joel L.
Job Details:
03/14/2024
"Ran unit through recalibration of Main electronic control confirmed proper filling, washing, draining and heating element operation. After recalibration recommended customer to use a fresh cleaning tablets periodically for proper performance and function of the unit. All other tests and checks are good customer to observe; used 1 w10282479 (Affresh) from stock"
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near New Carlisle, OH 45344
John N.
Job Details:
03/14/2024
"Per further testing on the previous visit, replaced the shift slider and clutch assembly. Checked operation of all components in a test cycle and the unit is working as designed. Prior 30 and part warranty; Wp wrn; dspstn on spec-tagged invntry: 1 W10754448 CLUTCH"
We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near Cincinnati, OH 45255
Jeremy F.
Job Details:
03/14/2024
"Replace the gear case, rotor, and stator, calibrated control, ran test cycle, noises found at this time, checks ok."
We serviced a
GE RANGE
Model JGBS60REF1SS
Near Cincinnati, OH 45237
Jeremy F.
Job Details:
03/14/2024
"Tested unit, found igniter is coming on, but is not getting hot enough to ignite gas, checked voltage to igniter, igniter is getting 120 volts, needs igniter replaced to fix, igniter WB13K21 $150.71, labor $175.00, customer does not want to repair it this time."
We serviced a
WHIRLPOOL KITCHEN
Model WDT750SAKZ1
Near Loveland, OH 45140
Jeremy F.
Job Details:
03/14/2024
"Replaced control panel, calibrated control, ran test cycle, all buttons working properly, unit is functioning properly, checks ok."
We serviced a
KITCHENAID DISHWASHER
Model KDTM354ESS3
Near Findlay, OH 45840
Jonathan
Job Details:
03/14/2024
Upper rack adjusters are broken and sump motor is not spraying. Please order parts for customer. ; ordrng 1 W10805015 (Motor) and 2 WPW10546503 (Rack adjusters)s
We serviced a
WHIRLPOOL WASHER
Model MVW6230HW3
Near Sidney, OH 45365
Jonathan
Job Details:
03/14/2024
"Debris was under washer and got into belt guard. Also used wire tie on harness. Operation checks ok. ; dspstn on spec-tagged invntry: 1 W11449840 GEARCASE , used 1 W11390781 ( WIRE TIE) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHB10
Near Springfield, OH 45503
Neil B.
Job Details:
03/14/2024
Issue --- Fill tube for ice maker freezes up randomly. Water pressure coming out of water dispenser onFridge is slow. The water valve for fridge is a Saddle back valve. Advised customer to get it replaced withGlobe or Gate valve.
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXWH8
Near Dayton, OH 45458
Joel L.
Job Details:
03/14/2024
"Unit has faulty valve. Unit was sending voltage to valve but valve was not filling, replaced part, leak checked, all operations are now good"
We serviced a
WHIRLPOOL "M/W OTR, PURCHA"
Model WMH31017HZ08
Near Sidney, OH 45365
Jonathan
Job Details:
03/14/2024
Pulled down microwave and replaced diode and magnetron reassembled and tested 2 times operation checks ok.
We serviced a
KITCHEN AID REFRIGERATOR
Model KRFC300EBL01
Near Hamilton, OH 45013
Mark B.
Job Details:
03/14/2024
"Replaced valve, customer to observe ice production."
We serviced a
WHIRLPOOL RANGE
Model MET8800FZ05
Near Hamilton, OH 45013
Mark B.
Job Details:
03/14/2024
"Replaced front left burner switch, tested unit, all checks ok."
We serviced a
WHIRLPOOL KITCHEN
Model WRF555SDFZ16
Near Sugarcreek Township, OH 45305
Joel L.
Job Details:
03/14/2024
"Door gasket was torn, replaced with new door gasket and tested operation after repair, heated and fit seal, cus to observe. All checks are good."
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near West Chester Township, OH 45069
Mark B.
Job Details:
03/14/2024
"Complaint of light not coming on in microwave and element hanging down. Confirmed complaints, found bracket missing for element in microwave, will need replaced. Also replaced bulb for light. Light is now normal. Ordering bracket to complete repair. ; ordrng 1 W10909479 (Element support), pckd up 1 W10886919 (Lamp)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706EBS04
Near Maineville, OH 45039
Jeremy F.
Job Details:
03/14/2024
"Checked temperature, found refrigerator section at 35 degrees, found freezer at -3 degrees, found frost on evaporator cover due to door getting poor seal, reformed door gasket, door is getting good seal, unit is producing ice, unit is cooling properly at this time, customer to observe, checks ok."
We serviced a
WHIRLPOOL WASHER
Model WFW8620HW4
Near Liberty Township, OH 45011
Mark B.
Job Details:
03/14/2024
"Concerns of cycle times. No errors, all tests normal. Advised time displayed is an estimate, unit runs cycles based on sensors so it will fluctuate as needed for efficiency."
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Liberty Township, OH 45011
Mark B.
Job Details:
03/13/2024
"Complaint of unit intermittently not making ice. Checked errors, none stored, tested harvest, ice maker is cycling normally, tested fill, normal. Checked unit over, found deli drawer harness is snapped and drawer UI is damaged, ordering to repair.; ordrng 1 WPW10769076 (deli ui)"
We serviced a
WHIRLPOOL MICROWAVE
Model WOC75EC0HV04
Near Montgomery, OH 45140
Joel L.
Job Details:
03/13/2024
Auth - W1AIJUSP1 Pulled unit out and replaced inverter and Mac. Tested unit for proper operation reassembled and heated for five minutes with potatoes to test or customer. After repair confirm proper operation and function. All checks are good; pckd up 1 W11346197 (Mag)
We serviced a
KITCHENAID BELLA
Model KRFC704FPS04
Near Mason, OH 45040
Joel L.
Job Details:
03/13/2024
W11557001 155.99Labor - 98.75Unit had shorts on icemaker motor failed in partial cycle. Picked up part locally replaced and tested for proper operation after repair confirmed all checks and tests are good customer to observe; pckd up 1 W11557001 (Icemaker)
We serviced a
KITCHENAID KITCHEN
Model KDTM404KBS2
Near Springfield, OH 45502
Neil B.
Job Details:
03/13/2024
Installed --- Grate. Unit checks OK.
We serviced a
WHIRLPOOL MICROWAVE
Model WOC54EC0HS20
Near Liberty Township, OH 45044
Joel L.
Job Details:
03/13/2024
Sr- 7738309234 altonette (called pertner team as was assured they would honor this warranty dispatch. Cus called in on day of warrenty 1 year mark. Whirlpool will cover per partner team. Installed blower fans in control board confirm all checks and tests are good customer to observe. Preheated to 350.00
We serviced a
WHIRLPOOL DRYER
Model WED4950HW0
Near Lima, OH 45801
Jonathan
Job Details:
03/13/2024
Cannot duplicate customer concern. Operation checks ok at this time. Customer will monitor operation
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB6
Near Xenia, OH 45385
Daniel
Job Details:
03/13/2024
"Control W11567368. Inspected unit, found unit is giving f1e0 main control fault, inspected control and found that there is a large amount of roaches throughout the main control causing the failure, advise customer that we cannot replace the control board until the unit has been treated by a exterminator, advise customer they could try contacting Rent-A-Center but before control can be replaced we have to have a receipt proving the unit was treated for the bugs"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS02
Near Jamestown, OH 45335
Daniel
Job Details:
03/13/2024
"Crisper front-W11094883-$185.00Inspected unit, found broken tab on bin, super glued the front of the bin on for customer, all checks okay at this time customer did not want to replace the front at this time"
We serviced a
LG REFRIGERATOR
Model LNXC23726S
Near Bellbrook, OH 45305
Daniel
Job Details:
03/13/2024
"Dispenser control-ABQ72940037-$134.03 out of stock.Inspected unit, verified that unit is working at ice and water dispenser, did act up and not work consistently a couple times, opening and closing the door hard got it to start working again, checked all connections to dispenser and dispenser control, found that dispenser control at the top of the door is overheating and may intermittently be causing dispenser failure, part is not available at any Distributors at this time"
We serviced a
KITCHENAID REFRIGERATOR
Model n/a
Near Centerville, OH 45458
Daniel
Job Details:
03/13/2024
"Inspected unit, found unit was leaking at water line connection to water valve assembly, was able to remove water line connection and clean threads, installed thread tape on plastic water valve, reconnected valve connection and tightened, secured copper water line with Fastener to the back cabinet of the refrigerator, verified unit has good water pressure and has no leaks at the repaired connection, all checks okay"
We serviced a
KITCHENAID BELLA
Model KRFC704FSS01
Near Springboro, OH 45066
Daniel
Job Details:
03/13/2024
"P5. 1-2. Brn. Red bl 15kInspected unit, found freezer temperature at 13?, diagnostic test shows that average temperature was 13? in the past 6 hours, low temperature was-7?, ran ice maker through test cycle verified unit will fill and cycle properly, diagnosed with tech line there may be an issue with freezer air temperature sensor, temp sensor is measuring normal at Pin connectors at this time but may be going out of range at different points of temperature, if customer calls back with temperatures still fluctuating advised him we could try to replace freezer air temperature sensor, service call still under warranty, need to charge part and labor for replacing temp sensor, thermistor-WP2188819-$35.42 labor-$98.75"
We serviced a
MAYTAG WASHER
Model MVWB835DW5
Near Loveland, OH 45140
Jeremy F.
Job Details:
03/13/2024
"Was informed by customer that they have extended warranty, customer is going to find extended warranty information and call to get new dispatch."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRTX5028PM00
Near Dayton, OH 45419
Daniel
Job Details:
03/13/2024
"Installed compressor, filter dryer and process stub, recharged unit, verified all checks okay at this time"
We serviced a
KITCHENAID RANGE
Model KFGG504KPS3
Near Springfield, OH 45506
Neil B.
Job Details:
03/13/2024
Top Burners not working properly. I cleaned the LF burner assembly the best I could --- burner is working.Advised customer to when necessary to clean top of stove when possible. Unit checks OK.
We serviced a
JENN-AIR BELLA
Model JFFCC72EFS02
Near Springfield, OH 45506
Neil B.
Job Details:
03/13/2024
Issue --- Not making Ice.ICE. found bad Ice maker. Installed new ice maker. Ran harvest --- ran fill.Unit checks OK.
We serviced a
WHIRLPOOL FREEZER
Model WRT311FZDW02
Near Mason, OH 45040
Jeremy F.
Job Details:
03/13/2024
"Checked temperature, found freezer is at 14 degrees, found refrigerator is at 31 degrees, unit is in garage, informed customer unit is not garage ready, and due to low temperature in refrigerator freezer will not get cold due to control prioritizing refrigerator section, found unit is cooling per manufacturer specifications, checks ok."
We serviced a
WHIRLPOOL DRYER
Model WED5010LW1
Near Liberty Township, OH 45044
Joel L.
Job Details:
03/13/2024
"Found screw in between the drum and front of dryer. Removed panel and cleared instruction, after repair all sounds and operations are good. Cus to observe"
We serviced a
WHIRLPOOL "M/W OTR, PURCHA"
Model WMH31017HZ09
Near Liberty Township, OH 45011
Joel L.
Job Details:
03/13/2024
Found door out of alignment not actuating switches properly when shut. Adjusted bracket that door was mounted on confirmed proper opening and closing proper actuation of switches. Used tire to secure cord at top of unit for safe and proper operation. All other checks are good customer to observe; used 1 W11390781 (Tie) from stock
We serviced a
WHIRLPOOL LAUNDRY
Model WTW5057LW0
Near Bellbrook, OH 45305
Joel L.
Job Details:
03/13/2024
"Unit had nut come off pulley, which caused damage the belt and pulley. Replaced both and tested unit in cycle. After repair all operations are now good. Cus to observe."
We serviced a
FRIGIDAIRE DISHWASHER
Model FDPC4221AB0A
Near Tipp City, OH 45371
John N.
Job Details:
03/13/2024
"Per testing found that the unit was leaking, due to the drain hose coming loose from sump, because there was no clamp on to hold the clamp on the sump. Reinstalled the drain hose on the sump using a proper fitting clamp. Reinstalled the unit and checked the operation of the unit in a test cycle, operation checks ok. No further leaking from the unit."
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Fairfield, OH 45014
Mark B.
Job Details:
03/13/2024
"Complaint of unit not moving past sensing. Checked errors, F7E1(motor error), F8E1(long fill), tested unit, found cold water off at wall, but valve is fine, also found belt slipped off of pulley, tightened pulley up and secured belt. Retested unit all functions now normal, all checks ok."
We serviced a
WHIRLPOOL RANGE
Model MET8800FZ05
Near Hamilton, OH 45013
Mark B.
Job Details:
03/13/2024
"Complaint of front left burner not staying on. Checked unit over, found found switch is faulty, needs replaced. Ordering to repair.; ordrng 1 WPW10312185 (Front left switch)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHW08
Near Hamilton, OH 45013
Mark B.
Job Details:
03/13/2024
"Complaint of noise from unit. Confirmed noise is from evaporator fan, fan motor is very loud, needs replaced, ordering to repair. ; ordrng 1 W11661931 (Evap fan motor)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WSR57R18DM03
Near Liberty Township, OH 45011
Mark B.
Job Details:
03/13/2024
"Complaint of unit not cooling. Confirmed issue, found temps at about 40-50 degrees. Used diagnostic mode to activate compressor, let unit run, but only a small line of frost appeared on the evaporator. Pulling about 75-80 watts while running, but good frost pattern never showed up. Unit has sealed system issue, most likely a leak or faulty compressor. Would need to replace compressor and install dryer to be able to pressure test system for leaks, may have leak at evaporator or internally, but unable to pinpoint without pressure testing with new compressor. Quoted parts: compressor: W11125124 $360.80, $25.00 shipping, drier: WPW10143759 $22.09, labor: $699.99. Customer to decide on repair."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Tipp City, OH 45371
John N.
Job Details:
03/13/2024
"Per testing in diagnostics, found no error codes or mechanical issues with the unit. Ran a load of towels in a rinse and spin to check verify clothes are spinning out properly, checks ok. Discussed cycle settings, cycle modifiers and detergent usage with the customer for optimal performance of the unit. Unit is operating as designed at this time. Wp wrn"
We serviced a
FRIGIDAIRE OVEN
Model FFEF3043LSK
Near Englewood, OH 45322
John N.
Job Details:
03/13/2024
"Per testing, determined that the main electronic control relays are bad and not sending power to the bake or broil element. The front right burner is not working. Recommend replacing both burner and infinite switch. Quote for repair - electronic control - 5304518660 - $156.25 + control overlay - 316220729 - $32.80 + burner, rf - 5304518660 - $196.42 + infinite switch - 316238201 - $69.46 + labor $153.00 + shipping $25.00 +tax $56.39 = $808.22 including the service call. Customer chose no repair at this time."
We serviced a
SAMSUNG GAS STOVE
Model NX58H9500WS/AA
Near Beavercreek, OH 45434
Neil B.
Job Details:
03/13/2024
Oven not igniting---- there is power to ignitor ( 120 volts ). Ordering Igntior DG94-01012A ( 194.88 ).Next Visit -- Friday 3--15--24. Today --- Collected -------- Parts / Shipping / Service call.Next visit ---- Collect for Labor $ 175.00 + Tax. ; ordrng 1 DG94-01012A (Oven Ignitor)
We serviced a
MAYTAG DRYER
Model MED7230HW1
Near Enon, OH 45323
Jake S.
Job Details:
03/13/2024
"Found unit won't start due to belt being broken. Replaced belt and tested unit, no other issues, checks ok.; used 1 4392067 (Kit) from stock"
We serviced a
LG WASHER
Model WM3700HVA
Near Centerville, OH 45458
Joel L.
Job Details:
03/13/2024
Replaced valve solenoid. Leak checked and tested for proper operation and function after repair. Customer to observe; dspstn on spec-tagged invntry: 1 5220FR2075L WATER VALVE
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Enon, OH 45323
Jake S.
Job Details:
03/13/2024
"Confirmed unit starts, senses, then says cycle complete. Found gearcase slider is broken free causing issue, replaced and tested unit, checks ok.; used 1 W10734521 (Slider) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Van Buren, OH 45889
Jonathan
Job Details:
03/13/2024
In diagnostics had F7E5 error. Washer would not agitate. Leaned washer back inspected cam found no deformities. Replaced shifter and tested with customer operation checks ok ; used 1 W10913953 ( Actuator) from stock
We serviced a
MAYTAG WASHER
Model MVW5430MW1
Near Fairfield, OH 45014
Jeremy F.
Job Details:
03/13/2024
"Found F0E9 off balance pause error again, found right side of unit is not level causing tub to hit right side of unit, leveled unit, ran test cycle with small load of towels, unit started to spin, and then threw F0E9 error again, called tech line talked to Travis SR7738675526, per tech line replaced capacitor, and actuator, calibrated control, ran test cycle, area code is still coming up, per tech line ordering control, found motor is very hot to the touch when replacing Parts underneath, ordering to replace motor also.; ordrng 1 W11026785 (Motor) and 1 W11627413 (Control), used 1 W10913953 (Actuator), and 1 W11395618 (Capacitor) from stock"
We serviced a
MAYTAG WASHER
Model MVW7230HW0
Near Enon, OH 45323
Jake S.
Job Details:
03/13/2024
"Confirmed unit starts, senses, then says cycle complete. Found gearcase slider is broken free causing issue, replaced and tested unit, checks ok.; used 1 W10734521 (Slider) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF736SDAM14
Near Fairborn, OH 45324
Jake S.
Job Details:
03/13/2024
"Customer stated unit seems to have gotten slightly warmer and is running far more often than usual the last week or so. Found fans and compressor running, no defrost issues, damper working fine and thermistors read properly. Found compressor fairly hot to the touch and drawing 1.3 amps, condenser coils have fairly thick layer of dust buildup. Cleared coils and advised customer to let it run for a couple of days with the coils clear, if compressor cools back down unit will be fine, if not compressor may be damaged from overheating. Customer to monitor, checks ok."
We serviced a
UNKNOWN BEVERAGE CENTER
Model PRF1557DX
Near Dayton, OH 45409
Jake S.
Job Details:
03/13/2024
"Found unit still low cooling, has ice buildup still but it is predominantly on one side. Cleared some and found ice has bent and warped evaporator panel to the point of cracking coil inside panel, evaporator has a slow leak. Determined evaporator and thermostat will both need replaced, sent request in to manufacturer and Encompass parts and waiting on response for parts info.; schdld next appmnt for 3/20 WED !"
We serviced a
KITCHENAID "M/W OTR, PURCHA"
Model KMHC319LPS00
Near Dayton, OH 45449
Jake S.
Job Details:
03/13/2024
"Replaced inside door panel but found inner frame has a crack as well, needs replaced.; ordrng 1 W10897612 (Frame)"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Dayton, OH 45414
Jake S.
Job Details:
03/13/2024
"Customer stated unit squeals going into the spin cycle. Confirmed issue, found noise is coming from slipping belt, replaced belt and cam and tested unit, checks ok.; used 1 W11239857 (Belt), and 1 W10721967 (Cam) from stock"
We serviced a
KITCHENAID OVEN
Model KSEG950ESS2
Near Oregonia, OH 45054
Joel L.
Job Details:
03/13/2024
"Replaced cooling fan and tested unit in preheat. After repair all operations are good. Cus to observe, all checks are now good"
We serviced a
MAYTAG OVEN
Model CWG3100AAE29
Near Dayton, OH 45415
Jake S.
Job Details:
03/13/2024
"Replaced bake ignitor and tested unit, checks ok."
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Cincinnati, OH 45212
Jeremy F.
Job Details:
03/13/2024
"Checked for error codes, found f7e1 tachometer missing error, checked motor, check control, found control is not reading tachometer speed, found motor is running very slow, needs motor, and control replaced to fix.; ordrng 1 W11627413 (Control) and 1 W10677723 (Motor)"
We serviced a
WHIRLPOOL KITCHEN
Model WDP540HAMZ4
Near Maineville, OH 45039
Joel L.
Job Details:
03/13/2024
Control main - W11637581 Adjusted harness under unit and to control. Replaced panel. Secured harness under unit. After repair all checks are good now. Cus to observe
We serviced a
KITCHENAID OVEN
Model KOSC504ESS01
Near Troy, OH 45373
John N.
Job Details:
03/13/2024
"Per testing found that the hi limit thermostat and control board thermal fuse were both open circuits. Removed the unit and replaced the thermal fuse and thermostat. Reinstalled the unit and checked for proper operation of all components in a test bake cycle, operation checks ok."
We serviced a
WHIRLPOOL WASHER
Model WFW5605MC1
Near Xenia, OH 45385
Daniel
Job Details:
03/13/2024
"Ran unit through test load of towels, made adjustment to door lock wire harness, ran through wash and spin cycle, verified no abnormal noises during test cycle, all checks okay"
We serviced a
WHIRLPOOL DRYER
Model LER3624JQ1
Near Dayton, OH 45431
Neil B.
Job Details:
03/13/2024
Issue --- not powering up at all. ; dspstn on spec-tagged invntry: 1 5304520416 5' 30AMP 3-PRONG
We serviced a
WHIRLPOOL LAUNDRY
Model MVW6230HW1
Near Dayton, OH 45424
Neil B.
Job Details:
03/13/2024
Installed -- Inlet Valve. Unit makes a slight screeching noise. Unit may need --- Splutch W10721967( $ 41.70 ) / Belt W11239857 ( $ 55.47 ). Customer wants to Hold off on repair.
We serviced a
WHIRLPOOL SXS 22' RAMOS
Model ED2DHEXWB00
Near Tipp City, OH 45371
Neil B.
Job Details:
03/13/2024
Installed-- fillvalve assembly / filter housing/ bail arm. Checked for any leaks while running water.Unit checks OK.
We serviced a
KITCHENAID VENTHOODS
Model KXD4636YSS6
Near Cincinnati, OH 45244
Jeremy F.
Job Details:
03/13/2024
"Found top trim piece, and clips are broke causing trim to not stay in place, needs trim, and clips replaced.; ordrng 1 W10421522 (Top trim) and 2 W10421517 (Clip)s"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF520PADM9
Near Sidney, OH 45365
John N.
Job Details:
03/13/2024
Per testing found the heater not heating due to an open spot in the element. Ordering a new heating element. WAG Ext wrn; ordrng 1 W10518394 (HEATER)
We serviced a
WHIRLPOOL DISHWASHER
Model DU1010XTXQ0
Near Cincinnati, OH 45244
Jeremy F.
Job Details:
03/13/2024
"Checked voltage to unit, u it is getting 120 volts, checked voltage at control, control is getting 120 volts, found cont4ol is not sending voltage out to unit, found control panel buttons are stuck, would need control, and control panel replaced to fix, control panel WPW10275173 is discontinued, and no longer available. ; rqstng P&A on 1 W11202742 (Control) and 1 WPW10275173 (Control panel)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Milford, OH 45150
Jeremy F.
Job Details:
03/13/2024
"Checked for error codes, found basket speed fault, tested unit, found basket is not turning unit is making low humming noise, checked run capacitor, found capacitor is not sending proper voltage to motor causing no agitation, replaced capacitor, calibrated control, ran test cycle, unit is spinning, and agitating, checks ok."
We serviced a
WHIRLPOOL LAUNDRY
Model WTW5000DW2
Near Englewood, OH 45322
Jake S.
Job Details:
03/13/2024
"Customer stated unit starts then immediately pauses itself, may work again after a few hours, may not. Unit working on arrival, starts, locks, fills and agitates fine, no error codes. Found gearcase leaking oil and squealing in spin, belt is worn and cam damaged from it, replaced all three and advised customer to monitor, checks ok.; O-emld tckt"
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Findlay, OH 45840
Jonathan
Job Details:
03/13/2024
S-code S191AQ covers parts and labor. Replaced all lights and showed customer.