Local Reviews

Rated 4.7 out of 5 stars based on 156 customer reviews

Map of Tipp City, OH

an experts job well done




what can i say...it was broke and he fixed it .. i think he can talk to appliances


Response from A to Z Appliance Service:

Thank you for the review. We feel that way about John as well


Map of Maineville, OH

Antonio





Response from A to Z Appliance Service:

thank you


Map of Troy, OH

still not working




Repairman gave some suggestions to try for washer. It still does not work correctly. So far two visits by repairmen, and it is not fixed.


Response from A to Z Appliance Service:

Thank you for the review. Hopefully something shows up on this next visit that will tell us what part on the unit is not working properly. It is frustrating when the unit does not act up for the tech while in the home.


Map of Dayton, OH

Excellent




The repairman was courteous friendly and obviously an expert in his field


Response from A to Z Appliance Service:

Thank you for the review. We really appreciate it


Map of Springboro, OH

Great service. Very knowledgeable technician.





Response from A to Z Appliance Service:

Thank you for the review


Map of Tipp City, OH

Great Experience




I feel like John is my personal service guy. He's been to my house 3 different times, and he always does great work.


Response from A to Z Appliance Service:

Thank you very much for the review.


Map of Dayton, OH

Prompt and Professional





Response from A to Z Appliance Service:

Thank you very much. We appreciate the review


Map of Kettering, OH

very quick, good service




needed to inform contact person before leaving that service was done.


Response from A to Z Appliance Service:

Thank you for the review


Map of Dayton, OH

Don't listen..ignores the customers question's




Repect to people's Children and customer.


Response from A to Z Appliance Service:

I would like to apologize that you had this experience with one of our techs. Neil normally gets good reviews, but we will use this as a reminder that we always need to be listening and answering the customers questions. Thank you


Map of Loveland, OH

A surprising experience




Our technician was knowledgeable and resourceful in identifying an issue that had taken others months to address with no solution. Problem fixed !!


Response from A to Z Appliance Service:

Thank you for the review


knowledgable service person, friendly




I would use this service again.


Response from A to Z Appliance Service:

Thank you


Barbara




Great service, very nice serviceman.


Response from A to Z Appliance Service:

Thank you for the review


Gina




Great service — very professional


Response from A to Z Appliance Service:

Thank you for the review


Great service, reasonable price




Will definitely use this company again! Repaired washer in a Flash! Knowledgeable, professional, had needed parts, on time!


Response from A to Z Appliance Service:

Thank you very much for the review


Dana




Very helpful & informative


Response from A to Z Appliance Service:

Thank you for the review. We appreciate it.


Barb




A little confused om the time


Response from A to Z Appliance Service:

Thank you for the review. Sorry for any confusion regarding your appointment time frame


Nice repairman




Neil was very pleasant and knowledgeable.


Response from A to Z Appliance Service:

Thank you for the review


Scott




Very expensive repair for a stove less than two years of use. The tech was very good but it took two trips since the first repair part was defective.


Response from A to Z Appliance Service:

Thank you for the review. Sorry for the first part being defective requiring the second trip. We like to get every job complete on the first trip.


Refrigerator repair




Service Tech was knowledgeable, courteous and helpful in explaining what the problem was.


Response from A to Z Appliance Service:

Thank you very much for taking the time to leave a review.


Thanks, Charles, for your persistence




Charles tried to do a simple fix of my ice maker. When that didn't work, he arranged for replacement parts and installed them as soon as they came in. Since the machine was under manufacturer's warranty, I wasn't charged anything. Great service!


Response from A to Z Appliance Service:

Thank you for the review


Conscientious Tech





Response from A to Z Appliance Service:

Thank you for the review


Great service!




Great service and made sure we were happy. Great help with our icemaker thanks so much!!


Response from A to Z Appliance Service:

Thank you for the review. We appreciate it


Great service




Everything was done great and in a timely manner


Response from A to Z Appliance Service:

Thank you for the review


Great Service





Response from A to Z Appliance Service:

Thank you


Unsatisfied




Service on my dryer started on March 20, 2018 A-to -Z didn't complete the service repair until April 10,2018 Very disappointed with the service!


Response from A to Z Appliance Service:

Thank you for the review. The parts coming in wrong or damaged frustrated us as well. Thankfully most of the time parts come in correct and undamaged, which allows us to complete the job quickly.


Quick and efficient service




The service man came early, assessed the problem quickly and was able to fix the problem without new parts, saving me that cost.


washer repair




fixed the issue and gave me some great insight on future troubleshooting


Good service





Response from A to Z Appliance Service:

Thank you


Great & Fast Service!




Joel did a wonderful job in fixing our washer.


Response from A to Z Appliance Service:

Thank you for taking the time to leave a review.


Good Customer service




Repair man was very helpful. Gave many other strategies and trouble shooting tips for future issues. I will benefit from his knowledge.


Response from A to Z Appliance Service:

Great and thank you for the review.


fixed our Whirl Pool clothes washer.




Joel came when we expected - very nice person and fixed the issue very quickly. We are more than satisfied with the service we received - we are very happy.


Response from A to Z Appliance Service:

Thank you very much


Knew what was wrong right away.




Very good


Response from A to Z Appliance Service:

Thank you


Great Service!




Arthur was very knowledgeable about our appliance and very helpful with our questions. He worked quickly and was very conscientious about time. Was always within the time he was scheduled to be at our home.


Response from A to Z Appliance Service:

Thank you for the review. We really appreciate it.


Ms




Very professional and efficient.


Response from A to Z Appliance Service:

Thank you for the review


Quick to fix




Came as promised


Response from A to Z Appliance Service:

Thank you for the review


Dick





Response from A to Z Appliance Service:

Thank you for the review


Great service




John is very helpful, always explains his work so you can understand what he is doing


Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate it.


Covered part




A to Z was able to cover an expensive part to fix my washer. I was very grateful for this. It saved me hundreds of dollars.


Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate it and glad we were able to save you money.


Donna




Great service


Response from A to Z Appliance Service:

Thank you very much for the review


great service




can not rate pricing due to Whirlpool covered cost since this was a repeat issue with the drain being iced over


Response from A to Z Appliance Service:

Thank you for the review. We appreciate it


Pete




I was very pleased with the level of service and the technician himself.


Response from A to Z Appliance Service:

Thank you very much for letting us know.


Great service





Response from A to Z Appliance Service:

Thank you


Tom




Well qualified technician


Response from A to Z Appliance Service:

Thank you for the review


Charles





Response from A to Z Appliance Service:

Thank you for the 5 star review


Dishwasher repair and advice.




Arthur was a great help. He persuaded us to purchase a new dishwasher. He was upfront and honest. Your don't have that quality in many people these days. He told me what was wrong, gave options and remedied the problem.


Response from A to Z Appliance Service:

Thank you very much for the review


One Year old Stove ...repair ..




Thank you


Response from A to Z Appliance Service:

Thank you for the review and using A to Z Appliance Service


Great service





Response from A to Z Appliance Service:

Thank you for the review.


Great service





Response from A to Z Appliance Service:

Thank you very much. We appreciate the opportunity to earn your business


Reliable




Not happy with the hotpoint stove top product.


Response from A to Z Appliance Service:

Thank you for the review. Sorry you are not happy with the stove top itself.


Outstanding service!,,,





Response from A to Z Appliance Service:

Thank you very much for the review


David Was a Very Good Tech .




I would like him to service all my Appliance's, A very nice man. Also knows his job and what he is doing.


Response from A to Z Appliance Service:

Thank you very much for the review


Tom





Response from A to Z Appliance Service:

Thank you


Great service





Response from A to Z Appliance Service:

Thank you for the review


ERICA




David was great! He was very courteous, efficient and very pleasant to talk with.


Response from A to Z Appliance Service:

Thanks for the review.


Skip




Very professional and prompt


Response from A to Z Appliance Service:

Thank you for the review. We appreciate it


Great, fast work





Response from A to Z Appliance Service:

Thank you


Very Satisfied Customer!




Great reliable service and great knowledgeable technician!


Response from A to Z Appliance Service:

Thank you very much


Truly Great Service!




Awesome technician, awesome service and awesome experience! Clean, courteous and professional!


Response from A to Z Appliance Service:

Thank you for the review. We appreciate it


Microi




Gary was wonderful!


Response from A to Z Appliance Service:

Thank you for the review.


Dishwasher Issue Remains -- Problem Not Fixed




Although Anthony was a good communicator and appeared committed to help, the issue with my dishwasher has not been resolved. I am concerned that replacing the drain pump may have not been he issue and may have been done unnecessarily. It would appear that the dishwasher may not have been tested (i.e., a short wash run, perhaps) after the new pump had been installed to verify that the problem was fixed.


Response from A to Z Appliance Service:

Thank you for reaching out. Anthony is typically very diligent in making sure the unit is running properly when he completes a job. We do apologize that you are still having an issue and one of our reps will be contacting you shortly so that we can schedule a return visit to get you taken care of.


Teresa





Response from A to Z Appliance Service:

Thank you


Helen





Response from A to Z Appliance Service:

Thank you


Clifford




Great service. I was very impressed with the tech’s professionalism and knowledge.


Best Service Company Ever!




Everything from scheduling, notification of arrival, presentation of the tech, attention to detail, knowledge of repair needed...I mean EVERYTHING was exceptional! Highly recommend this company. Will use again.


Lynne




Friendly and professional


Response from A to Z Appliance Service:

Thanks you. We appreciate the review


Brenda





Response from A to Z Appliance Service:

Thank you for the 5 star rating


Great Service




Victor is the type of employee any company these days is dying to have. He was courteous, knowledgeable and helpful. I am going to insist that he return.


Response from A to Z Appliance Service:

Thank you for the review.


Great Service




On time, Professional


Response from A to Z Appliance Service:

Thank you very much for the review


Happy with service




The repairman was very nice and he found the problem quickly. He then fixed what was wrong. He was a nice and friendly person.


Response from A to Z Appliance Service:

Thanks for the review


Great Service





Response from A to Z Appliance Service:

Thank you for the review


Brenda




Very satisfied


Response from A to Z Appliance Service:

Thank you for the review


great quick service





Response from A to Z Appliance Service:

Thank you for the review


Laurie




Friendly and efficient .


Response from A to Z Appliance Service:

Thank you very much for this review


Awesome!!!




David was great!!! Took care of issues we called for and another one we didn't schedule!!!


Response from A to Z Appliance Service:

Thank you very much for the review. Glad he was able to take care of that additional issue for you while he was there.


Donna





Response from A to Z Appliance Service:

thank you


Excellent Service, very polite technician, know wha he had to do with no hesitation and fumbling around!




Ahead of time call means a lot to a senior citizen. Having a part on truck, very important, did not have to wait on Whirpool parts that can take way to much time!


Response from A to Z Appliance Service:

Thank you very much for taking the time to give us a review.


Excellent Service




Fast, friendly, knowledgeable. Very helpful and courteous. Would definitely use again and recommend to others. Was easy to schedule and flexible.


Response from A to Z Appliance Service:

Thank you very much for the review. We really appreciate you using our service.


Great Service




The repair was done quickly!


Response from A to Z Appliance Service:

Thank you for taking the time to give a review


Betty




Joel is a professional and efficient employee. I would recommend him again.


Response from A to Z Appliance Service:

Thank you for the comments. Joel does a very good job for us.


Dave




Great service and advice


Response from A to Z Appliance Service:

Thank you for reviewing us.


Awesome technical work & customer service




My washing machine got damaged after a basement flood. I purchased the extended warranty through Home Depot (which I never buy!) who sent A - Z out. The repair man did a detailed inspection, ordered the parts, and fixed it the next week. Thank you for your service in my time of need. Dealing with A-Z was easy as 1,2,3!🤷🏻‍♀️😂


Response from A to Z Appliance Service:

Thank you very much for the review.


Honest answers




The young man was very nice, respectful, and polite and answered my questions honestly.


Response from A to Z Appliance Service:

Thank you very much for the comments.


Joel fixed the ice maker with one trip




Joel, was fantastic


Response from A to Z Appliance Service:

Thank you for taking the time to give us a review. We really appreciate it.


Great Service




Joel is very professional. Working to resolve an issue under warranty.


Response from A to Z Appliance Service:

Thank you very much for the review


Fast & Professional Service




Quick and easy scheduling. Great communication. Professional service. Very much appreciated. Highly recommended.


Response from A to Z Appliance Service:

Thank you very much for the review


Office manager




We paid $500+ to fix our icemaker, and it still doesn't make ice. Tried to contact repairman Friday, but heard nothing back.


Jeff




Great service, very professional and friendly. Would definitely call if we need service in the future


Response from A to Z Appliance Service:

Thank you


Wonderful Service and a Great Price




Daniel L. did a great job, is very knowledgeable. He left no mess to be cleaned up. Would recommend him to help my friends, if they need a repair man


Response from A to Z Appliance Service:

Thank you very much for the review. We really appreciate it.


Kathy great service





Response from A to Z Appliance Service:

Thank you


Warranty Service





Response from A to Z Appliance Service:

Thanks for the review


Brenda





Response from A to Z Appliance Service:

Thank you for the review


Good service




A to Z tech was great. However I have to call again because the new ice maker is also not working.


Response from A to Z Appliance Service:

Glad you liked our tech and sorry the unit is not working. We will stick with it until the icemaker is working properly. Thank you.


Happy Customer




David quickly figured out what was wrong with my freezer drawers and fixed them. Very satisfied.


Response from A to Z Appliance Service:

Thank you for the review. We appreciate it.


Excellent service




Timely service, good description of problem and recommendation to avoid same problem in future.


Response from A to Z Appliance Service:

Thank you for taking the time to leave this review.


issue with Whirlpool dishwasher




Item was under an extended warranty which is always good price wise -- free! Service tech was within timeframe and completed the repair quickly.


Response from A to Z Appliance Service:

Thank you for the review


Gail




Great service


Response from A to Z Appliance Service:

Thank you very much for the review


Very professional and knowledgable





Response from A to Z Appliance Service:

Thank you for the review


Pleasant and great experience.




The repair man came prepared. He worked carefully and finished up in good time and answered all questions polite and thoroughly. Even offering suggestion on the care of my dishwasher.


Response from A to Z Appliance Service:

Thank you for taking the time to leave a review. We really appreciate it.


5 star service




Joel l and Melissa are awesome. 5star professionalism and customer service. Highly recommended.


Response from A to Z Appliance Service:

Thank you for the review. I will pass on your comments to both of them.


Lights On!!




Great service, professional technician, efficient, came prepared with replacement board to address the problem.


Response from A to Z Appliance Service:

Thank you for the review. We appreciate it


Happy A to Z Customer




Our experience today was outstanding! A to Z resolved our issue and the young man was so professional and efficient. We appreciated his explanations and competence. Thank you!


Response from A to Z Appliance Service:

Thank you for the review


job well done!!




Mr Neil was quite professional and knowledgeable.


Response from A to Z Appliance Service:

Thank you for the nice review


Mark




The best experience with any type of maintenance I have ever had. Knowledgeable, courteous and expedient in his work.


Response from A to Z Appliance Service:

Thank you very much for this review


Great Service




Had awesome service experience. Victor was great! He found the problem and quickly fixed it.


Response from A to Z Appliance Service:

Thank you for the review


Great service




He cane right on time got job done quick then was gone very pleasant experience on getting something repaired


Response from A to Z Appliance Service:

Thank you for the review. We appreciate it.


Job Well Done !




Job done well and with Satisfaction!


Response from A to Z Appliance Service:

Thank you for the comments and review


On time. Friendly. Fixed problem.




Great experience except a little bit pricey.


Response from A to Z Appliance Service:

thank you for the review


Donna





Response from A to Z Appliance Service:

Thank you


Great tech simple problem but have great service.





Response from A to Z Appliance Service:

Thank you


Amazing service!




Joel dealt with a frustrating situation with empathy and class. He is definitely the reason my family will use A to Z again and will recommend this business to friends and family. Professional and personable, a true gem!!


Response from A to Z Appliance Service:

Thank you for taking the time to leave a review


Great service




Called on way in, within expected window and assessed the issue quickly. Friendly, problem fixed immediately


Response from A to Z Appliance Service:

Thank you for the review


Great service, on time and professional





Response from A to Z Appliance Service:

thank you


Timely and Informative Service on my Dishwasher




Dave Knopf was timely, pleasant and thorough in checking out our dishwasher problem. He and the call-in tech line determined that the voltage was too low at the unit. Upon further investigation, I (customer) found that the white (neutral) wire was not secured within the main power panel, which caused the low voltage. Thanks to Dave's investigative work, we found that the dishwasher unit was working fine, only the power to it needed to be addressed. All working fine again, and the unit is still under warranty! Thanks Dave. Tom


Response from A to Z Appliance Service:

Thank you for the review


Jay





Response from A to Z Appliance Service:

thank you


Maytag washer service




The technician was courteous and professional. The advice he gave me to try to resolve my issue with my washer proved to be effective.


Response from A to Z Appliance Service:

Thank you


Great Service





Response from A to Z Appliance Service:

Thank you for the review


Leah




Great Service and Professional!


Response from A to Z Appliance Service:

Thank you for the review.


Great service




Very pleased with the service I received. Daniel arrived promptly and fixed our washer in under 20 minutes. Also liked A to Z was willing to quote an estimate for the entire cost of the job. And that it turned out to be cheaper!


Response from A to Z Appliance Service:

Thank you for the review.


good service





Response from A to Z Appliance Service:

thank you


Very thorough




Nice and respectful


Response from A to Z Appliance Service:

Thank you


quick and complete





Response from A to Z Appliance Service:

Thank you for the review


Perseverance




Not fixed right the first time, several trips. Part delay.


Response from A to Z Appliance Service:

Thank you for the review. It is in everybody's interest to fix it right the first time and we apologize for that not happening in this situation. We will continue our training to reach our goal of making each stop a First Call Complete. Thanks again.


Great Service





Response from A to Z Appliance Service:

Thank you for the review


Prompt & excellent service





Response from A to Z Appliance Service:

Thank you for the review


Ryan




Repairs were not complete. Short notice of completing repairs


Response from A to Z Appliance Service:

We do apologize that we could not repair both units on the same day. We are waiting on parts from the manufacturer regarding your refrig. We will be in touch as soon as we have them. Thank you.


Mary




Knowledgeable, honest, and helpful.


Response from A to Z Appliance Service:

Thank you for the review


Fast service




Knowledgeable and informative technician


Response from A to Z Appliance Service:

Thank you for the review


great service




the repair was promt


Response from A to Z Appliance Service:

Thank you for the review


he did a very good job





Response from A to Z Appliance Service:

Thank you for the review


Great service!




I needed a part and John went to get it and returned quickly to install.


Response from A to Z Appliance Service:

Thank you for the review


Excellent service




As far as appliance repairs go, this was a great experience. Joel identified the problem quickly and let me make the decision on the next step without high-pressure tactics. The washer is working well after three loads so far. The whole repair process took six days, which was less time than I expected. I also thought I'd pay more for the repair. I hope that my washer and dryer continue to work well for a long time, but if further repairs are needed, I'll be happy to deal with A to Z & Joel Lacey again.


Response from A to Z Appliance Service:

We appreciate your review of your recent service experience. Thank you


Mariian





Great Technician




Technician was outstanding. Very knowledgeable.


Super communication and great service




With the online notification system, I knew how my technician's day was going and that he was going to arrive on time. I also received an automated phone call when he left his previous appointment and was on his way to my home. When he arrived, he knew what the problem was and had the parts with him to make the repairs. In and out within 30 minutes!


Sue




A & Z had very good communications and the technician was very helpful. A very good experience!


Great Service!!!!




Very personable and explained clearly exactly what he had to do to hopefully resolve the ongoing issue.


Range repair





Norm




Great job very professional


great service




corrected the defect


very competent and polite




Gary was pleasant , petted my dog and seemed to be very knowledgeable about our type of appliance. Did an excellent job.


Great Service




Daniel was very clear of what he worked on and how he approached fixing the problem with our Refrigerator. Very professional and personable.


Response from A to Z Appliance Service:

Thank you very much for the review.


Jennifer




Very efficient on time or ahead of schedule friendly


Response from A to Z Appliance Service:

Thank you for the review


Janet




Victor did a great job fixing our dryer. He was timely and courteous.


Response from A to Z Appliance Service:

Thank you for the review


Great Service





Response from A to Z Appliance Service:

Thank you for the review


Efficient, pleasant and great job.




Very pleasant service. Daniel was professional and efficient. Great job.


Great srrvice




Technician was very good


Jill




Great service


Response from A to Z Appliance Service:

Thank you for the review


Excellent




Great!


Great Service





Response from A to Z Appliance Service:

Thank you


David





Response from A to Z Appliance Service:

Thank you


Great Service




He was on time and did a thorough job.


Heather




Great service. Very friendly tech.


Adam




The technician was on time and fixed my problem swiftly. Real good experience, would recommend A to Z for any of your repair needs.


Happy to have my fridge operational again!




The man who repaired our refrigerator was wonderful, however, we were told someone would be out on February 12 and no one showed up until February 15.


Response from A to Z Appliance Service:

Thank you for the information. We do apologize for the scheduling mixup, but glad to hear technician did a good job to take care of you and the appliance.


Great service





Response from A to Z Appliance Service:

Thank you for the review.


Very Friendly, quick diagnosis and fix, great job!





Response from A to Z Appliance Service:

Thank you for taking the time to leave a review.


Robert C.

Robert C.

Maytag dryer MEDX655DW1 Replaced broken knob and switch. Dryer checks okay.; Job Cmpltd

Near Fairview Ave, Hamilton, OH 45015
Neil B.

Neil B.

Whirlpool microwave WMH31017HZ0 Installed — magnetron / transformer / capacitor / diode / Elect CNTRL. Ran unit -Unit checks OK.; Job Cmpltd

Near Milton Carlisle Rd, New Carlisle, OH 45344
Neil B.

Neil B.

Frigidaire range FEFL79DQF Complaint — not temping properly —— oven sensor checks OK ( 1088 ).Ran unit to check set temp. Contacted Frigidaire tech line ( Russ ) & got information on how to calibrate unit. When checking set temp I found unit toBe off by 15 to 20 degrees. I asked customer to observe unit. If needed in theFuture — Elect CNTRL 316557205 ( $ 167.19 ) & oven sensor 316490001 ( $ 35.43 ) & Labor $ 72.45. I did calibrate the oven UP by 20 degrees. ; Cllctd $96.08 bankcard, Job Cmpltd

Near Primrose Ln, Fairborn, OH 45324
Daniel  L.

Daniel L.

Whirlpool refrigerator WRX735SDBM03 Found ice maker module was bad, not cycling all the time, and overfilling, replaced icemaker, checks ok.; Job Cmpltd

Near Rushmore Pl, Dayton, OH 45430
Daniel  L.

Daniel L.

Whirlpool dryer WED49STBW1 Replaced broken door handle, unit under warranty under receipt, checks ok.; Job Cmpltd

Near Thomas Jefferson Ln, Dayton, OH 45459
Daniel  L.

Daniel L.

Maytag dishwasher MDB4949SDZ0 Checked door alignment, checked door seal, made adjustment to door gasket for proper sealing. Check ok.; Job Cmpltd

Near Seneca Dr, Xenia, OH 45385
Victor C.

Victor C.

Installed rails I ordered on previous visit. Tore out old rivets and installed screws to hold door in place. Checks ok. Complete; Job Cmpltd

Near Cohasset Dr, Cincinnati, OH 45255
Anthony S.

Anthony S.

Whirlpool dishwasher WDT720PADM2 Replaced door gasket. Ran test cycle. All ok at this time. ; Job Cmpltd

Near Jack Rd, Lebanon, OH 45036
Anthony S.

Anthony S.

Maytag washer MVWC416FW1 Replaced leaking gearcase, splutch kit, and oil contaminated belt. Calibrated unit, ran test cycle. All ok at this time. ; Job Cmpltd

Near S Mary Ellen St, South Lebanon, OH 45065
Anthony S.

Anthony S.

Maytag washer MVWB765FW1 Replaced gearcase and clutch. Calibrated unit, ran test cycle. All ok at this time. ; Job Cmpltd

Near Oak Grove Lane, Maineville, OH 45039
Jake S.

Jake S.

Whirlpool refrigerator WRS321SDHZ00 Found unit working but UI unresponsive. Found no power to UI, checked and bother wire harnesses and water line disconnected under door. Secured connections and tested unit, checks ok.; Job Cmpltd

Near Cabot Dr, Cincinnati, OH 45231
Jake S.

Jake S.

Whirlpool washer CAE2745FQ0 Replaced main control and tested unit, checks ok.; Job Cmpltd

Near Lebanon Rd, Cincinnati, OH 45241
Jake S.

Jake S.

Jenn-Air dishwasher JDB3650AWR3 Found drain pump receiving power but not operating. Replaced pump and tested unit, checks ok.; used 1 W10876537 (DRAIN PUMP) from stock, Cllctd $254.64 CC Ref # 1129, Job Cmpltd

Near Barrister Ct, West Chester Township, OH 45069
John N.

John N.

Whirlpool refrigerator WRF540CWHZ00 Freezer door is working as designed instructed the customer that it is always best to open the freezer door from the center of the handle. Door operation checks ok. Wp wrn; Job Cmpltd

Near Ravenwood Rd, Fairborn, OH 45324
John N.

John N.

Whirlpool refrigerator WSF26C3EXF01 Door shelves are broken and are not covered by the extended lowes wrn. Customer will have to replace the door shelves. Level the refrigerator door for better closing and seal. Lowes Ext. Wrn; Job Cmpltd

Near Gardenview Dr, Dayton, OH 45431
John N.

John N.

Roper washer RTW4516FW2 Per f8e1 (long fill) found the unit drain hose was rung to low into a floor drain. Instructed the customer that the drain hose needs to be at least 32” from the floor. Operation of the unit checks ok. Wp wrn; Job Cmpltd

Near Walton Ave, Dayton, OH 45402
Victor C.

Victor C.

Customer issue is ; ordrng 1 3949247V (switch-plg), Cllctd $87.74 Check # 1216, schdld next appmnt for 4/27 FRI 1-4,

Near Lamont Ave, Cincinnati, OH 45242
Gary V.

Gary V.

right shelf is not aligned with left shelf causing drawer to catch on glass. left side is missing slide guard and will need new one. right shelf will need replaced and right glide.; ordrng 1 WPW10345310 (shelf-glas) and 1 WPW10346890 (slide) and 1 WPW10385043 (rail), schdld next appmnt for 5/14 MO

Near Muirfield Ln, Milford, OH 45150
Gary V.

Gary V.

called tech line. tech hard run a few checks for icemaker and thermistors. all checked good. tech said to check temp for zero if not check thermistor. will replace freezer thermistor and icemaker with thermistor; ordrng 1 WPW10514110 (motor-evap) and 1 WPW10764668 (icemaker), schdld next appmnt for 4/25 WED !

Near Birkdale Dr, Maineville, OH 45039
John N.

John N.

Whirlpool Laundry WTW5000DW1 Pressure hose was not reinstalled securely on the control when new control was installed. Reinstalled pressure hose securely and checked for proper operation, operation checks ok. Wp PAD; Job Cmpltd

Near Shepherdess Dr, Dayton, OH 45424
Arthur H.

Arthur H.

4/23/18 8:02: AH there 4/23 MON, 8:30 to 9:01, Rollers on left and right side have issues. Ordering both sides . Return to install on the 1st of May . Customer needs a appointment after 4 pm Authorization #23010 cover parts and labor Customer will pay service call today of 96.30 by check 3552 ; ordrng 2 W10712394 (adjuster)s, Cllctd $96.30 Check # 3552, schdld next appmnt for 5/1 TUE !

Near Clearpoint Dr, Cincinnati, OH 45247
Arthur H.

Arthur H.

Customer says dryer timer is not advancing. Must turn manually to stop dryer . Timer motor is bad . Ordering one dryer timer part number WPW 10185982. Checked all wiring going into timer all are plugged in and secure. Return on May the 9th to install. Took two pictures one of receipt and one of model and serial ; ordrng 1 WPW10185982 (DRYER TIMER), schdld next appmnt for 5/9 WED

Near Ashhill Ct, Cincinnati, OH 45247
Daniel  L.

Daniel L.

Whirlpool refrigerator WRS965CIAM00 Found dye leak in evaporator. ; ordrng 1 W10239732 (evaporator), schdld next appmnt for 4/25 WED

Near Honeyleaf Way, Dayton, OH 45424
Daniel  L.

Daniel L.

Whirlpool refrigerator WRX735SDHZ00 Found hole in ice maker fill tube.; ordrng 1 67006317 (tube-water), schdld next appmnt for 4/25 WED

Near Vale Dr, Dayton, OH 45420
Joel L.

Joel L.

Kitchen Aid refrigerator KRFC604FSS00 Tried adjusting both doors per techlines recommendation. Ordering both seals to attempt to remedy issue, rescheduling for install; ordrng 2 W10917313s, schdld next appmnt for 4/30 MON 12-4

Near Simms Station Rd, Dayton, OH 45458
Robert C.

Robert C.

Whirlpool washer WTW5000DW0 Unit not going into diagnostic mode, and not taking inputs. Control unit W10634026 needed. Advised customer per Wayne to contact extended warranty company for service dispatch.; schdld next appmnt for 4/30 MON

Near Mill Crest Ct, Hamilton, OH 45011
Victor C.

Victor C.

4/23/18 11:30: VC there 4/23 MON, 12:29 to 12:29, F8e1 error code. Long fill. Verified issue. Found waterline kinked. Adjusted water line and tested unit. All checks ok. Complete; Job Cmpltd,

Near Carthage Ave, Cincinnati, OH 45212
Victor C.

Victor C.

WHIRLPOOL MICROWAVE nstalled parts ordered on previous visit. Tested mw all checks ok. Complete. Did not receive lift; Job Cmpltd,

Near Oakvista Dr, Cincinnati, OH 45227
Robert C.

Robert C.

Unable to duplicate customer complaints in rinse and spin. No error codes in memory.; Job Cmpltd,

Near W Alexandria Rd, Middletown, OH 45042
Robert C.

Robert C.

Instructed customer to add service riser to drain hose. No other issues found. Educated customer about need for riser and left Finish sample after putting through diagnostic mode.; Job Cmplt

Near Sir Edward Dr, Hamilton, OH 45013
Gary V.

Gary V.

on arrival user interface not responding. turned power on and off. ui now responding. checked all buttons. the led on 4 hr delay not very bright. started diagnostics. unit not finishing diagnostics. started fill then stopes and cancel/drain starts and stops rapidly. unplugged ui from control and tested drain. drain is starting. control is working properly. disconnected dispenser and owi and tried entering into diagnostics. same issue happening. will need to replace ui. customer not wanting to do repair at this timeuser interface - WPW10500175 - 183.22labor 72.45; Cllctd $96.30 CC Ref # 8693, Job Cmpltd,

Near Cornetts Cove, Maineville, OH 45039
David K.

David K.

Inspected unit due to not spinning and wet clothes at end of cycle, ran service diagnostics found F2E1 stuck key and F8E1 no fill long fill, cleared error codes checked water shut off valves and found them not turned on completely, ran automatic test and manual test to check operation on the inlet water valve and checked low and high spin and agitate and they are functioning properly, calibrated unit checked unit operation test ok; Job Cmpltd,

Near Springdale Rd, Cincinnati, OH 45251
Gary V.

Gary V.

checked seals around fresh food and freezer both are making good contact. fresh food door being held open by item on bottom shelf holding door open removed item and door sealing prorperly. customer complaint is that when door shut freezer door opens. i opened and closed door freezer door moving out alittle. had customer shut door and is shutting a little harder than i am causing door to open up to about 1/4 in and then not closing. let cusomter know reason for fresh food door opening freezer. per tech line raised front feet to help freezer door close more easily. tested freezer door. door is closing easier when pushed open by fresh food. operation checks good ; Job Cmpltd

Near Crestview Dr, Lebanon, OH 45036
Robert C.

Robert C.

MAYTAG DRYER, Replaced broken knob and switch. Dryer checks okay.; Job Cmpltd

Near Fairview Ave, Hamilton, OH 45015
John N.

John N.

Near Leonhard St, Dayton, OH 45404
Charles S.

Charles S.

Cx unit is scratched and dent in several locations on unit. On panel, rt side top. Left side top, and unit has been shoved into hole between counters to fit. Not even pushed all the way back. Removeal of unit will cause more damage and so will putttiing unit back in spot. I did not remove unit. And cx has been here with me whole time. Took picture of unit and advised cx to contact fisher homes and wpl on matter of cosmetic damage. Unit will need new top, panel, top endcaps both sides and both side panels. And front steel panel infront of blk top. Cx calling wpl on matter of getting unit replaced since under 30days old. Advised cx to also let AtoZ kow what is said and if replacement or what actions were said to be taken. tverkamp@fisherhomes.com cx would like sent to this email as well. ; Job Cmpltd

Near Forest Glen Blvd, Batavia, OH 45103
Robert C.

Robert C.

Tightened float valve retaining nut. Checks okay.; Job Cmpltd,

Near Foxglove Drive, Hamilton, OH 45011
Neil B.

Neil B.

Whirlpool refrigerator WRF736SDAM13 Unit would Not dispense water or fill ice maker. Did call tech line Twice — Butch / Austin. While on the phone with Austin & doing some voltage checks on Elect CNTRL the water dispense & water fill on ice maker just like that started working.Austin said there must be loose or bad connection some where. At this time unitChecks OK. Asked customer to observe.; Job Cmpltd

Near Kendig Rd, New Carlisle, OH 45344
Daniel  L.

Daniel L.

Kitchen Aid refrigerator KFCS22EVMS00 Compressor-W10160407Labor-$349.99+taxDiagnosed bad compressor, customer to think about repair.; Cllctd $96.52 CC Ref # 4546, Job Cmpltd

Near Enfield Rd, Dayton, OH 45459
Neil B.

Neil B.

Kitchen Aid refrigerator KRFC704FPS00 Replaced ice chute and GASKIT, checks ok ; Job Cmpltd

Near Akins Ct, Springboro, OH 45066
Anthony S.

Anthony S.

Whirlpool dryer WED5000DW2 Replaced inner door skin, fiber seal, and latch. All ok at this time. ; Job Cmpltd

Near Woodburn Ln, Loveland, OH 45140
Jake S.

Jake S.

Whirlpool microwave WML75011HZ0 Found control panel chrome edge not lined up right with door chrome before installation. Removed and adjusted control panel, edges now lining up, unit is not damaged at all, checks ok.; Job Cmpltd

Near Nagel Rd, Cincinnati, OH 45255
John N.

John N.

Whirlpool dryer WED92HEFW0 Per testing in diagnostics found a f4e3 error (restricted airflow). Ran the unit thru test to check for proper operation of the heater cycling and proper airflow, all operations check ok. Wp wrn; Job Cmpltd

Near Newcastle Dr, Troy, OH 45373
John N.

John N.

Whirlpool refrigerator GI6FARXXF05 Per testing the ice maker would cycle but would not fill. Replaced ice maker and checked for proper cycle and fill, operation checks ok. WAG; used 1 W10882923 (ICEMAKER) from stock, Job Cmpltd

Near OH-571, Tipp City, OH 45371
Joel L.

Joel L.

Whirlpool dryer MDE5500AYW Unit has short on control panel. Will need replaced. Submitting for additional auth. ; rqstng P&A on 1 33002536, schdld next appmnt for 4/26 THU 12-4

Near E Northwood Dr, Lebanon, OH 45036
Robert C.

Robert C.

Whirlpool freezer WRX735SDBM04 Upon arrival found new inlet valve defective. Need new.; ordrng 1 W11043013 (DUAL VALVE), schdld next appmnt for 4/24 TUE 8-11

Near Drew Dr, Hamilton, OH 45011
Neil B.

Neil B.

LG refrigerator LFX28978SB/00 Noise coming from freezer ( fan ) noise will stop when opening door. Unit is NOT making noise for me at this time. Unit needs Mullion for left fridge door. Ordering part — AGU74110903 ( $ 74.18 ). Next visit — Wednesday 4-25-18.; ordrng 1 AGU74110903 (MULLION), Cllctd $53.63 bankcard, schdld next appmnt for 4/25 WED

Near Lower Valley Pike, New Carlisle, OH 45344
Neil B.

Neil B.

Whirlpool washer WTW8200YW0 Leaking ——- found fabric softener dispenser is leaking. Ordering — part —W10172146. Next visit — Wednesday 4-25-18.; ordrng 1 W10172146 (washer dispenser asm ( FABRIC SOFT ))

Near Lower Valley Pike, New Carlisle, OH 45344
Anthony S.

Anthony S.

Whirlpool dishwasher WDT730PAHZ0 Customer complaint of unit not spraying water during wash cycle. Confirmed complaint, model and serial numbers. Stored error code F4 E3, Motor Not Running. Getting 0 VAC from pins F5-1 to F5-2, getting 121.6 VAC from pins F5-1&F5-2 to chassis ground. Motor resistance 8.5 Ohms, in spec. Called WP TechLine, they recommended replacing main control, W11131683, XPART. Rescheduled 15 days out. ; ordrng 1 W11131683 (CNTRL-ELEC), schdld next appmnt for 5/11 FRI 8-12

Near Columbia Trail, Loveland, OH 45140
Jake S.

Jake S.

Maytag range MER8775AS0 Customer complaint of oven compartment not turning off when hitting cancel after cooking. Confirmed complaint, model and serial numbers. After extended cooking times, bake relay on control board is getting stuck closed. Needs new main control, WPW10586726, for return visit. ; ordrng 1 WPW10586726 (cntrl-elec), schdld next appmnt for 4/27 FRI 8-12

Near Allendale Dr, West Chester Township, OH 45069
Jake S.

Jake S.

Maytag washer MHW3505FW1 Found unit not starting up, unit goes into diagnostics ok, passes UI test and no error codes but does not go through automatic test at all. Unit receiving proper voltage and connections secure, diagnosed bad ACU.; ordrng 1 W11201284 (CONTROL), schdld next appmnt for 4/25 WED

Near Ridgeway Ave, Cincinnati, OH 45229
Jake S.

Jake S.

Whirlpool dishwasher WDF518SAFM Found unit coming on but not operating unless door is leaned on. Diagnosed bad door latch assembly.; ordrng 2 W10859566 (SWITCH)s and 1 WPW10567586 (SWITCH) and 1 WPW10567587 (SWITCH) and 1 WPW10567588 (LATCH), schdld next appmnt for 4/27 FRI

Near Edwards Rd, Cincinnati, OH 45209
Jake S.

Jake S.

Kitchen Aid oven KGRS807SWH00 Per techline test unit only needs interface control WP9762794. Quoted $338.44 part + 72.45 labor + tax. Collected full payment.; ordrng 1 WP9762794 (CONTROL), Cllctd $535.95 CC Ref # 6847, schdld next appmnt for 4/25 WED 12-6

Near S Farmcrest Dr, Cincinnati, OH 45213
Arthur H.

Arthur H.

Installed new cold water valve . Tested on auto test unit passed all functions. Tested in manual test unit is working well on all cycles. Washer is repaired and working . ; Job Cmpltd,

Near Handel Ln, Cincinnati, OH 45218
Arthur H.

Arthur H.

Washer has F-71 error code in control. Basket not engaging and cannot remove washplate to access the problem under neath . Customer will use machine doing large loads. Problem shows up on small loads only. Customer doesn’t want to disable machine to the point of not being able to use . Will pay service call today and maybe reschedule repair at later date ; Cllctd $96.30 cash, Job Cmpltd

Near Waycross Rd, Cincinnati, OH 45240
Robert C.

Robert C.

4/20/18 9:26: RC there 4/20 FRI, 10:13 to 10:23, Replacing ice maker and shut off arm due to ice maker failure. Force cycled ice maker. Asked customer to observe.; Job Cmpltd

Near Moselle Dr, Liberty Township, OH 45011
Joel L.

Joel L.

Whirlpool dryer WED7500GW0 Inspected dryer end tone and compared to washer. All sounds are normal. There is a 12-13 decibel sound difference between the dryer and the washer. Both on high sound setting. Cus to observe. ; Job Cmpltd

Near Berkshire Rd, Dayton, OH 45419
Joel L.

Joel L.

Whirlpool microwave GMC305PDB08 Installed blower assembly. Tested heating and operation. All checks are good now .; Cllctd $248.50 CC Ref # 7279, Job Cmpltd

Near Washington Church Rd, Miamisburg, OH 45342
Joel L.

Joel L.

Maytag washer MVWB450WQ1 Installed all parts associated with repair. Tested for leaks. And also tested spin cycle for balancing, all checks are good, cus to observe.; Cllctd $172.94 Check # 2067, Job Cmpltd

Near David Pkwy, Dayton, OH 45429
Neil B.

Neil B.

Whirlpool laundry WFW75HEFW0 Leaking —— was not able to duplicate leak. Customer has pets. There was somePet hair on door causing leakage. Went over loading of unit. This unit is a stacked Unit with dryer on top. Observed unit underneath — No leaking. Unit at this timeIs working as designed.; Job Cmpltd

Near Mapleview Dr, Dayton, OH 45432
Neil B.

Neil B.

Whirlpool washer WTW4816FW0 Door strike broken —— installed new lid strike W10837741. Ran diagnostic test cycle — unit checks OK.; pckd up 1 W10837741 (LID STRIKE), Job Cmpltd

Near Bowman Dr, Xenia, OH 45385
Neil B.

Neil B.

Maytag dryer MEDB765FW0 Dryer getting too hot —— F4E4 ( line 2 voltage error ) F2E1 ( UI stuck button ) F4E4 ( line 2 voltage error ) —— tech line ( Dustin ) —- said replace exhaust thermostat. Customer said he will get unit replaced. It’s brand new. ; Job Cmpltd

Near Arcadia Blvd, Dayton, OH 45432
Neil B.

Neil B.

LG washer WM2016CW Noisy & burning smell —- unit needs bearings & rear tub assembly.Parts needed — outer rear tub / tub bearing / tub seal / tub bearing / outer tub Gasket / rear tub support. Parts $ 291.51 + Labor $ 350.00. Customer is going to purchase new.; Cllctd $96.52 Check # 3753, Job Cmpltd

Near Crestmont Dr, Dayton, OH 45431
Neil B.

Neil B.

Kitchen Aid refrigerator KRFF507ESS01 Fridge Evap ALL frozen up —- fridge Thermistor not in proper location. CleanedOut ice & frost. Moved thermistor to correct location. Unit checks OK.FYI — SD-Mobile pictures.; Job Cmpltd

Near Hunters Brook Ct, Dayton, OH 45424
Daniel  L.

Daniel L.

Whirlpool washer WTW5640XW0 W11132267-$279.26Diagnosed bad gear case bearings, customer not to repair this time.; Cllctd $96.52 CC Ref # 5363, Job Cmpltd

Near Gershwin Dr, Dayton, OH 45458
Daniel  L.

Daniel L.

Whirlpool microwave WMH32519FS0 Installed magnetron, tested unit verified operation, check ok.; Job Cmpltd

Near E Salinas Cir, Dayton, OH 45440
Daniel  L.

Daniel L.

Whirlpool laundry WTW8500DC2 Found recirculating pump hose came loose and caused leak, secured hose with clamp and mounted properly, ran through test cycle, confirmed that hose is not leaking now, unit checks ok, took pics of cabinet next to washer, basement is unfinished and customer said it didn't damage anything.; Job Cmpltd

Near Bridgeton Manor Ct, Liberty Township, OH 45011
Anthony S.

Anthony S.

Whirlpool kitchen WDF520PADM7 Found screws loose on door pushing on tub allowing water to leak past the door gasket. Tightened screws, ran test cycle. All ok at this time. ; Job Cmpltd

Near Plantation Dr, Mason, OH 45040
Anthony S.

Anthony S.

Whirlpool oven WFE540H0ES1 Customer concerned about delivery issues, including delivery drivers swapping parts(oven handle and trim) from first damaged unit to second unit. Inspected lower drawer. Removed oven door, disassembled and reassembled to verify correct assembly. Ran test cycle. Oven working as designed. All ok at this time. ; Job Cmpltd

Near Meadow Springs Dr, Maineville, OH 45039
Anthony S.

Anthony S.

Whirlpool dryer WED94HEAW1 Replaced warped outlet housing and lint screen. All ok at this time. ; Job Cmpltd

Near Winding River Blvd, Maineville, OH 45039
John N.

John N.

Whirlpool stove WFG515S0EW0 Per testing on previous visit and f3e0 error code replaced the main control board and oven sensor. Checked the unit for proper operation in a test cycle, operation checks ok. Assurion Ext. Wrn; Job Cmpltd

Near Derwent Dr, Dayton, OH 45431
John N.

John N.

Maytag washer MVWB835DW1 Per testing, f8e1 error (long fill) and f3e2 error (inlet temp thermistor fault) replaced the inlet valve assembly and checked for proper operation, operation checks ok. Wp PAD; pckd up 1 W11165546 (VALVE), Job Cmpltd

Near Curtwood Dr, Tipp City, OH 45371
John N.

John N.

Maytag dryer MEDC215EW1 Dryer is heating and cycling as designed. Customer needs to check venting going out of the house to make sure it is clear. Operation of the unit checks ok. Wp wrn; Job Cmpltd

Near Custer Ct, Troy, OH 45373
John N.

John N.

Maytag washer MVWX655DW1 Per testing, f3e1 error (pressure sensor fault) and f8e1 (long fill), checked the unit for proper operation of all functions in diagnostics cycle and a test cycle, all functions are operating as designed. Recommend the customer run a cleaning cycle using Affresh brand cleaning tablet every 30 days. Wp wrn ; Job Cmpltd

Near Custer Ct, Troy, OH 45373
Daniel  L.

Daniel L.

Whirlpool oven RF196LXJQ Checked oven sensor, reading at 1080 ohms, checked bake and broil element. Diagnosed bad main control board not cycling temp properly. ; rqstng P&A on 1 3196968 (CONTROL), schdld next appmnt for 5/2 WED

Near Mad River Rd, Dayton, OH 45459
Gary V.

Gary V.

called tech line due to error not on tech sheet. tech said to check voltage to appliance manager, and fuses. not getting power to board. checked main fuse, main fuse blown. replace and ran unit multiple times for 30 sec - 2 min. operation checks good ; used 1 14QBP20CSB (FUSE SB 20AMP 2) from stock, Cllctd $181.57 CC Ref # 0082, Job Cmpltd,

Near Redbird Rd, Loveland, OH 45140
Gary V.

Gary V.

Found strike inside lid not allowing strike to come out will need to replace lid and strike; ordrng 1 W10793616 (strike) and 1 W11117421 (lid), schdld next appmnt for 4/23 MON 8-12

Near Ridgewood Dr, Loveland, OH 45140
Gary V.

Gary V.

back cap for ice bucket is broken and not letting spin. will need to replace icemaker also due to leaking from bottom of icemaker.; ordrng 1 D7824706Q (ice maker) and 1 WPD7749401 (cap- helix), Cllctd $96.30 CC Ref # 1493, schdld next appmnt for 4/24 TUE !

Near Stablehand Dr, Cincinnati, OH 45242
Robert C.

Robert C.

Unit wouldn’t enter diagnostic mode , also very weak agitator. Unit needs new control and capacitor.; ordrng 1 W11124783 (CONTROL ) and 1 W11158830 (CAPACITOR ), schdld next appmnt for 4/24 TUE

Near Oxford Reily Rd, Oxford, OH 45056
Charles S.

Charles S.

inverter Installed and got error again. W10915648 app mngrWPW10260060 controlOrdering parts giving erroe F1E5 inverter issue. ; ordrng 1 W10915648 (APP MNGR) and 1 WPW10260060 (CONTROL), schdld next appmnt for 4/26 THU

Near Bentwood Ct, Cincinnati, OH 45241
Arthur H.

Arthur H.

Diagnostics shows - dryer door switch broken. Ordering one new door switch ; ordrng 1 WPW10569603 (DRYER DOOR SWITCH ), schdld next appmnt for 4/27 FRI

Near Dewdrop Cir, Cincinnati, OH 45240
Robert C.

Robert C.

WHIRLPOOL FREEZER WRX735SDBM04 Replaced faulty valve. Checks okay.; Job Cmpltd,

Near Drew Dr, Hamilton, OH 45011
Charles S.

Charles S.

valve installed.All ckd ok and operates as designed. Tested unit. No leaks all ckd ok. ; Job Cmpltd,

Near Fulton Grove Rd, Cincinnati, OH 45245
Robert C.

Robert C.

AMANA Replaced ice bin. Now producing crushed ice.; Job Cmpltd,

Near Milton St, Hamilton, OH 45015
Joel L.

Joel L.

Whirlpool washer MVWC565FW1 Lid latch was bad and was not allowing unit to go into spin. Replaced and tested operation. All checks are good.; used 1 W10838613 (LID LATCH) from stock, Job Cmpltd

Near Mallard Ct, Middletown, OH 45044
Joel L.

Joel L.

Kitchen Aid microwave KOCE500ESS01 Removed unit and tested all connection on control and inverter per intermittent error. Diagnostics for this error states that if the problem returns we will need to replaced all parts associated with error. Cus to observe. ; Cllctd $117.70 Check # 4674, Job Cmpltd

Near Perth Ct, Springboro, OH 45066
Joel L.

Joel L.

Whirlpool refrigerator WRF757SDEH01 Defrosted fresh food evap. THERMISTER was bad. replaced THERMISTER. Reinstalled and tested fan operation. All other checks are good. ; used 1 W10316760 (THERMISTOR) from stock, Job Cmpltd

Near London Ct, Springboro, OH 45066
Neil B.

Neil B.

Whirlpool microwave WMH76719CZ2 Installed — capacitor / magnetron / diode ——- Ran Unit — Checks OK.; Job Cmpltd

Near 2nd St, Medway, OH 45341
Neil B.

Neil B.

Maytag dryer MEDB850YW2 Won’t start ——— installed — Thermal Fuse 3390719. Unit checks OK.Customer has ( Value Package ) NOW. ; used 1 3390719 (THERMAL FUSE) from stock, Cllctd $197.96 bankcard, Job Cmpltd

Near Primrose Ln, Fairborn, OH 45324
Neil B.

Neil B.

Whirlpool dishwasher WDT750SAHZ0 Installed — element / OWI sensor / Elect CNTRL. 2-1 ( stuck button ) 7-1 ( NO Heat ). Tech line ( Garrett ) — could be OWI or Elect CNTRL. Ran; Job Cmpltd

Near Hunters Ridge Dr, Fairborn, OH 45324
Neil B.

Neil B.

Whirlpool refrigerator WRS588FIHV00 Dispenser just hums —— found loose connection at junction box. Unit checks OK.; Job Cmpltd

Near Semmes Ln, Dayton, OH 45424
Daniel  L.

Daniel L.

Kitchen Aid refrigerator KSC24C8EYB02 Replaced water valves, and water pressure checks out good.; Job Cmpltd

Near Coffeat Ct, Bellbrook, OH 45305
Daniel  L.

Daniel L.

Maytag washer MVWC415EW1 Found faulty shift actuator and shift assembly, replaced cam and shifter, checks ok.; used 1 W10721967 (CAM), and 1 W10913953 (ACTUATOR) from stock, Job Cmpltd

Near Isaac Prugh Way, Kettering, OH 45429
Anthony S.

Anthony S.

Whirlpool washer LSR7233EQ0 Customer complaint of unit not spinning in any cycle. Confirmed complaint, model and serial numbers. Found drive coupler broken. Provided customer written estimate, estimate approved. Replaced drive coupler. Ran test cycle. All ok at this time. ; used 1 285753A (COUPLING,MOTOR) from stock, Cllctd $253.77 CC Ref # 4082, Job Cmpltd

Near Noel Ct, West Chester Township, OH 45069
Anthony S.

Anthony S.

Maytag washer MVWB765FW0 Customer complaint of garment stuck under agitator plate. Confirmed complaint, model and serial numbers. Removed and replaced warped agitator plate. All ok at this time. ; Job Cmpltd

Near Royal Fern Ct, Liberty Township, OH 45044
John N.

John N.

Whirlpool refrigerator WRF757SDEM01 Fresh food compartment not cooling properly. Found the fresh food evaporator was not defrosting properly. Defrosted the fresh food evaporator and reinstalled thermistor properly and securely (using a zip tie) per service pointer. Checked for proper operation of cooling and air flow, operation checks ok. Wp wrn; Job Cmpltd

Near Winnimac Ave, Englewood, OH 45322
Charles S.

Charles S.

W10721967 cam assy Installed and tighened pulley. Unit operates as should and designed. Tested unit and ckd ok. ; Job Cmpltd

Near Calgary Ct, Cincinnati, OH 45244
Robert C.

Robert C.

Replaced push to start switch. checks okay.; Job Cmpltd

Near Fieldcrest Ave, Oxford, OH 45056
John N.

John N.

Whirlpool washer WFW92HEFW0 Customer stated that there is fabric softener left in the dispenser at the end of the cycle. Ran the unit in diagnostics to check for proper operation of the dispenser motor, operation checks ok. Discussed with the customer the use and dosage of fabric softener for a load for proper dispensing. Lowes Ext. Wrn; Job Cmpltd

Near Barnhart Rd, Troy, OH 45373
Joel L.

Joel L.

Maytag washer MVWB835DW3 Unit needs valve assembly, rescheduling for install. ; ordrng 1 W11165546 and 1 W11172234, schdld next appmnt for 4/24 TUE 8-12

Near Eagle Ridge Dr, Carlisle, OH 45005
Robert C.

Robert C.

Whirlpool dishwasher WDF330PAHW1 Upon inspection found board is only trining on drain pump intermittently.Need new control board.; ordrng 1 W11087226 (CONTROL BOARD ), schdld next appmnt for 4/23 MON 8-11

Near Barrington Ct, Trenton, OH 45067
Neil B.

Neil B.

Whirlpool microwave WMH31017FS0 Noisy after it runs For a bit ——— Ran Unit several times to try & duplicate noise.Ordering — turntable motor / hood fan motor / transformer / magnetron.Next visit — Wednesday 4-25-18.; ordrng 1 W10642989 (TURNTABLE MOTOR) and 1 W10693025 (magnetron) and 1 W10836753 (TRANSFORMER) and 1 W10892388 (HOOD FAN MOTOR), schdld next appmnt for 4/25 WED

Near Hunters Ridge Dr, Fairborn, OH 45324
Anthony S.

Anthony S.

Maytag washer MVWC416FW1 Customer complaint of unit making loud noises during cycle. Confirmed complaint, model and serial numbers. No stored error codes. Ran test cycle. Spins intermittently. Inspection of bottom of unit found oil leaking from gearcase and belt soaked and slipping. Need to order gearcase, W11035747, splutch kit w10721967, and belt, W11239857, for return visit. ; ordrng 1 W10721967 (KIT, SPLUTCH ) and 1 W11035747 (gearcase) and 1 W11239857 (BELT), schdld next appmnt for 4/23 MON 8-12

Near S Mary Ellen St, South Lebanon, OH 45065
Anthony S.

Anthony S.

Maytag Washer MVWB765FW1 Customer complaint of loud ratcheting noise during cycles. Confirmed complaint, model and serial numbers. No stored error codes. Ran test cycle. Noise originating from gearcase assembly. Need to order gearcase, W10811956, and clutch, W10754448, for return visit. ; ordrng 1 W10754448 (CLUTCH ) and 1 W10811956 (GEARCASE), schdld next appmnt for 4/23 MON 8-12

Near Oak Grove Lane, Maineville, OH 45039
John N.

John N.

Whirlpool laundry WTW5000DW1 Per error codes f5e1 (lid switch fault) and f5e2 (lid lock fault) and further testing of the lock components with techline (TJ) found the unit needs a new main electronic control. Ordering Paarl.; ordrng 1 W11116590 (ELECTRONIC CONTROL ), schdld next appmnt for 4/20 FRI

Near Shepherdess Dr, Dayton, OH 45424
John N.

John N.

Maytag washer MHW5500FW0 Per testing there is power getting to the main electronic control but there is no power getting to the user interface control. Ordering both the main electronic control and the user interface control. Wp PAD; ordrng 1 W10911042 (USER INTERFACE) and 1 W11201285 (ELECTRONIC CONTROL ), schdld next appmnt for 4/20 FRI

Near Meadow Ln, Troy, OH 45373
Charles S.

Charles S.

Installed new blower motor first and tested. Ran as it should. Control not needed. Complete; Job Cmpltd

Near Day Rd, Cincinnati, OH 45252
Victor C.

Victor C.

WHIRLPOOL REFRIGERATOR Installed parts ordered on previous visit. Ran through diagnostics and all checks ok. Complete; Job Cmpltd

Near Birkdale Dr, Maineville, OH 45039
Charles S.

Charles S.

CS there 4/18 WED, 12:03 to 12:29, W10890624 motorW10913953acuatorW11158830 solenoidInstalled and all ckd ok. Operates as designed. Unit has correct power going to it and runs good. ; Job Cmpltd,

Near Herold Rd, Batavia, OH 45103
David K.

David K.

, Inspected unit due to spinning but not doing anything and timer counts down but nothing happening, not wringing out clothes not draining water sometimes, ran service diagnostics found F7E1 lid switch fault-lid up and F7E7 motor unable to reach target rpm, cleared error codes performed step 1 of test #8 for lid lock and that checked good, I did check J15 connector and checked for any abstractions in lid lock mechanism, and performed step 1 of test #3b and that all checked good, calibrated unit and then ran automatic test and unit performed properly ; Job Cmpltd

Near Beechcroft Ct, Cincinnati, OH 45233
David K.

David K.

WHIRLPOOL REFRIGERATOR COling, found the start device not working, installed start device checked unit operation test ok purchased AtoZ labor warranty ; used 1 8201786 (START DEVICE,COMBO) from stock, Cllctd $279.73 bankcard, Job Cmpltd

Near Lakeville Dr, Cincinnati, OH 45233
Arthur H.

Arthur H.

4/18/18 9:41: AH there 4/18 WED, 9:54 to 10:29, Replaced ice maker and cycled and filled. I.M. Took seven seconds of water and it was full of water . I checked all connections and made sure fan in ice room is operating.All operations are looking good.Refrigerator is under factory warranty until 10/ 18 ; Job Cmpltd,

Near Kristiridge Dr, Cincinnati, OH 45252
Robert C.

Robert C.

WHIRLPOOL DISHWASHER degrees. Water in unit after fill only 105 degrees. Diagnostic procedure revealed no errors and components working properly. Customer stated that she internet chatted with Whirlpool, and water temperature situation was not asked about.Made sure customer had sample of Finish products.; Job Cmpltd,

Near Rodeo Dr, Liberty Township, OH 45044
Charles S.

Charles S.

sensorW11085683 pump assyW11087209 controlParts installed and all ckd ok. Operates as designed. All ckd ok.; Job Cmpltd

Near Flagstone Way, Milford, OH 45150
Arthur H.

Arthur H.

Installed new ACU and ran user interface test all functions are now working. Ran a quick cycle and washer is operating correctly. All operations are now working. ; Job Cmpltd

Near Elbrook Ave, Cincinnati, OH 45237
Robert C.

Robert C.

Customer stated unit making sound during agitation. found coin lodged under agitator. tested in front of customer. Unit working well now. Also ran complete rinse and spin cycle to verify.; Job Cmpltd

Near Bridgeton Manor Ct, Liberty Township, OH 45011
Robert C.

Robert C.

Replaced board and inlet valve. Made customer aware of leak at shutoff valve. Unit checked ok.; Job Cmpltd,

Near Woodtrail Ln, Cincinnati, OH 45251
Robert C.

Robert C.

Upon inspection found 80 degree temperature differential. Adjusted Temp differential. Working within spec now.; Job Cmpltd

Near Heron Dr, West Chester Township, OH 45069
Neil B.

Neil B.

Kitchen Aid dishwasher KDPE234GPS0 Installed — wire harness / sump & motor / Elect CNTRL. Ran unit / checked toMake sure of NO leaks. Unit checks OK; Job Cmpltd

Near Charlesgate Rd, Dayton, OH 45424
Neil B.

Neil B.

Whirlpool dishwasher WDT970SAHV0 Door on dishwasher is damaged — part was sent to customer. Installed —Front panel W11087375. Unit checks OK.; Job Cmpltd

Near Semmes Ln, Dayton, OH 45424
Daniel  L.

Daniel L.

Whirlpool oven WOS51ES4ES00 Found display fuse and high limit fuse blown after self clean, replaced both fuses, and checked operation. Cooling fan is working properly and all checks ok.; used 1 9759132 (FUSE), and 1 9759243 (THERMOSTAT,SPST) from stock, Job Cmpltd

Near Nottingham Pl, Miamisburg, OH 45342
Daniel  L.

Daniel L.

Whirlpool refrigerator GB2FHDXWQ07 Checked water valve, checked harness connections, checked icemaker fill tube and harness, ran unit through test cycled and filled normal after connection adjustment checks ok; Job Cmpltd

Near Friend Rd, Germantown, OH 45327
Daniel  L.

Daniel L.

Whirlpool microwave WMH31017HZ0 Found fan cover loose on top of unit. Secured fan cover to stop vibration. Checks ok; Job Cmpltd

Near Wentworth Village Dr, Bellbrook, OH 45305
Daniel  L.

Daniel L.

Whirlpool dryer WED8500DC3 Found error code line 2 voltage dropped out, made adjustment to plug to have tighter connection, all voltages checked normal, operation checks ok.; Job Cmpltd

Near Pinto Dr, Fairborn, OH 45324
Anthony S.

Anthony S.

IKEA refrigerator IX7DDEXDSM01 CUSTOMER HAD UNIT PULLED OUT PRIOR TO TECHNICIAN ARRIVAL. TECHNICIAN NOTED POSSIBLE DAMAGE TO FLOOR FROM INCORRECT APPLIANCE MOVEMENT BY CUSTOMER. PICTURES TAKEN OF UNIT LOCATION AT TECHNICIAN ARRIVAL AND FLOOR DAMAGE. APPLIANCE WAS NOT MOVED BY TECHNICIAN AT ANY TIME DURING APPOINTMENT. Customer complaint of unit not cooling. Confirmed complaint, model and serial numbers. Found compressor not working. Removed start device, checked compressor windings, all windings 6.1-6.4 Ohms resistance, in spec. Reinstalled start device and all related components and connections, compressor came on , unit began cooling. Advised customer to monitor. All ok at this time. ; Job Cmpltd

Near Concerto Dr, Cincinnati, OH 45241
John N.

John N.

Maytag washer MVWC565FW1 Customer stated the unit was not spinning the clothes out. Ran the unit in diagnostics, a spin cycle and rinse and spin with a load of small towels. Unit did not repeat issue. All operations check ok at this time. Wp wrn; Job Cmpltd

Near St Paul Ave, Dayton, OH 45410
John N.

John N.

Roper dryer RGD4516FW0 Unit was thumping during the cycle. Found the drum support rollers to be bad. Replaced the rollers and checked for proper operation, operation checks ok. Lowes Ext. Wrn; used 1 349241T (SUPPORT,ROLLER) from stock, Job Cmpltd

Near W Hillcrest Ave, Dayton, OH 45406
John N.

John N.

Maytag Kitchen MDB7749SBW3 Per testing the user interface control ribbon has silver migration causing the user interface to act erratically. Unit needs a new console - W10811166. Customer has a HH Gregg service contract and is calling HH Gregg to complete the repair. Diagnosis covered by Maytag PAD; Job Cmpltd

Near Broadmoor Dr, Dayton, OH 45419
Charles S.

Charles S.

WHIRLPOOL MICROWAVE WMH53520CH6 housing lampW11100597 controlInstalled parts and unit ckd ok. ; Job Cmpltd

Near Hunt Club Dr, Milford, OH 45150
David K.

David K.

WHIRLPOOL WASHER WTW5000DW Inspected unit due to not spinning out all the water, ran service diagnostics found F8E6 error code motor fault cleared error codes performed test #3 and #3b and both tests resulted in no problem with motor, capacitor, control or wire harness and under manual test the agitate checks good as well as low and high spin, during spin test the unit didn’t shake excessively, customer experiencing is caused by off balance wash in the basket and/or too small of load; Job Cmpltd

Near Rogers Park Pl, Cincinnati, OH 45213
John N.

John N.

Whirlpool dishwasher WDT710PAYM6 Unit leaking from bottom of the door during the cycle. Ran the unit thru diagnostics to check for leaking. Unit did not leak at this time. Gave the customer some instruction on loading of the pods and reset the rinse to a lower distribution setting and explained to the customer how these changes would reduce sudsing which is likely the cause of the leaking. ; Cllctd $96.52 CC Ref # 8815, Job Cmpltd

Near Culver Ave, Dayton, OH 45420
Arthur H.

Arthur H.

WHIRLPOOL WASHER WTW5500XW0 On arrival ran auto test . Washer made terrible noise when it tried to agitate. Then when it tried to spin it was grinding pulley thru the cover on gearbox . Gearbox bad . Gave customer Quote for gearbox replacement W11132267 gearcase assembly 279.26 labor charge 98.75 . Customer will pay service call today and will call in if he decides to go ahead with repair; Cllctd $96.30 CC Ref # 7155, Job Cmpltd

Near Brayton Ave, Cincinnati, OH 45215
Joel L.

Joel L.

Maytag dryer MEDB835DW4 Control panel has short and is not displaying the full display. Rescheduling for install.; ordrng 1 W11026442, schdld next appmnt for 4/23 MON

Near Martins Dr, West Carrollton, OH 45449
Robert C.

Robert C.

Amana refrigerator AFI2539ERB01 Ice bin defective. Need new one.; ordrng 1 W11185686 (ICE BIN), schdld next appmnt for 4/19 THU

Near Milton St, Hamilton, OH 45015
Robert C.

Robert C.

Whirlpool microwave UMV1160CS3 Lower interlock broken. Need interlock and related parts.; ordrng 1 W10156812 (spring) and 1 W10156813 (interlock) and 1 W10269460 (switch) and 1 W10562613 (cam-plate), schdld next appmnt for 4/19 THU 8-11

Near Marwood Ln, Cincinnati, OH 45246
Robert C.

Robert C.

Maytag washer MVWC565FW Found evidence of lubricant intrusion under agitator. Needs new GEARCASE.; rqstng P&A on 1 W11035751 (GEARCASE ), schdld next appmnt for 4/24 TUE

Near Colerain Ave, Cincinnati, OH 45251
Neil B.

Neil B.

Whirlpool refrigerator WRS588FIHV00 Not cooling properly in both compartments ——- on P9 on Elect CNTRL there isNOT 12 - 14 volts on red to white or blue to white with unit in ( test 3 on 02 ).Ordering Elect CNTRL W11089236. Next visit — Tuesday 4-24-18.; ordrng 1 W11089236 (ELECT CNTRL), schdld next appmnt for 4/24 TUE

Near Birchwood Ct, Springfield, OH 45502
Neil B.

Neil B.

Whirlpool dryer WED4815EW1 Complaint — Unit not working ——- found roller wheels tore up for a second time. Ordering multiple parts —- next visit — Tuesday 5-1-18.; ordrng 2 348197 (washer)s and 1 694089 (sub 279711 ( BLOWER WHEEL )) and 2 W10314173 (support)s and 1 W10359269 (shaft ( RIGHT )) and 1 W10359270 (shaft ( LEFT )) and 2 W10854425 (FRONT PANEL CLIPS)s and 1 W10899578 (DRUM) and 1 W11178668 (BULKHEAD ( LEFT )) and 2 W11229607 (HEX NUT)s and 2 W3388703 (WASHER)s, schdld next appmnt for 5/1 TUE

Near Old Troy Pike, Huber Heights, OH 45424
Daniel  L.

Daniel L.

Whirlpool microwave GMC305PDB08 Diagnosed fan motor bearings are loud. Needs cooling fan.; ordrng 1 W10016550 (blower), Cllctd $96.53 CC Ref # 7279, schdld next appmnt for 4/19 THU 8:00 am - 2

Near Washington Church Rd, Miamisburg, OH 45342
Charles S.

Charles S.

MAYTAG MVWB835DW3 Imstructed cx. Not to use to much detergent. Or oxi. And showed how to use unit properly. All ckd ok; Job Cmpltd,

Near Forest Acres Dr, Cincinnati, OH 45255
Charles S.

Charles S.

icemaker. Installed and operates as designed. All ck ok. Power to unit is good and ice maker harvested. All of unit ckd ok. ; Job Cmpltd

Near Beechshire Dr, Cincinnati, OH 45255
Charles S.

Charles S.

4/17/18 10:19: CS there 4/17 TUE, 11:02 to 11:17, Wpw10274884 latch. Installed and ckd ok. Operates as designed.; Job Cmpltd

Near Mears Ave, Cincinnati, OH 45230
Arthur H.

Arthur H.

WHIRLPOOL WDF520PADM, , Customer instructed on use . Advised. On use and care guide. Water temperature and rinse aid . Customer uses premeasured pods . No leaks unit maybe sweating kitchen water temp is 130 degrees . Advised on correct water temp . Gave service matters . Com web site for more info ; Cllctd $96.30 CC Ref # 9492, Job Cmpltd,

Near Kenray Ct, Cincinnati, OH 45215
Anthony S.

Anthony S.

Customer complaint of door bezel scratched. Confirmed complaint, model and serial numbers. Needs new door/bezel, W10909944, for return visit.; ordrng 1 W10909944 (glass-door), schdld next appmnt for 4/24 TUE

Near Palomino Trail, Mason, OH 45040
Anthony S.

Anthony S.

Customer complaint of unit making grinding noise at times. Confirmed complaint, model and serial numbers. Noise originating from damper/diffuser in RC. Need damper, W11164593, for return visit. ; ordrng 1 W11164593 (DIFFUSER-DAMPER), schdld next appmnt for 4/19 THU

Near Sheri Ln, Carlisle, OH 45005
Victor C.

Victor C.

WHIRLPOOL Installed new dishwasher. Tested unit. Ran properly. No leaks or damage. Complete; Job Cmpltd

Near Hickory Park Ln, Batavia, OH 45103
David K.

David K.

WHIRLPOOL WASHER WTW4850X Inspected unit due unit won’t start, ran service diagnostics found no error codes, ran automatic test and unit wouldn’t drain, got shop vac and vacuumed out water, tilted unit back removed drain pump and found a child’s sock stuck in drain pump, removed sock assembled back and tested drain cycle on manual test and unit drained out water, checked unit operation test ok; Cllctd $96.30 cash, Job Cmpltd

Near Beekman St, Cincinnati, OH 45225
Charles S.

Charles S.

JENNAIR 4/17/18 8:13: CS there 4/17 TUE, 8:27 to 9:07, Wp12656018 end cap installed and all ckd ok. Unit operates as designed.; Cllctd $104.38 CC Ref # 279509, Job Cmpltd,

Near Broadview Dr, Cincinnati, OH 45208
Gary V.

Gary V.

used amp meterand tested unit. only getting 4.5amp draw. can hear transformer turing on. replaced magnetron and tested again. unit now drawing 14 amps and heating. operation checks good ; Job Cmpltd,

Near Townsley Dr, Loveland, OH 45140
Gary V.

Gary V.

MAYTAG LAUNDRY MVWB835DW found error code for over loaded. checked all fill valves, drain pump. all levels of spin, and agitate, checks rotor. all checked good. ; Cllctd $96.30 Check # 5639, Job Cmpltd

Near Parkwood Ct, Loveland, OH 45140
Robert C.

Robert C.

KITCHENAID REFRIGERATOR Replaced split gasket. New fits well. Tightened handles and mounting studs.; Cllctd $195.02 Check # 3792, Job Cmpltd,

Near Cherry Laurel Dr, Liberty Township, OH 45044
David K.

David K.

WHIRLPOOL DRYER WED4815EW Inspected unit due to unit not starting, checked electrical outlet L1-ground less than a volt L2-ground less than a volt, L1-L2 less than a volt of power, customer needs to check circuit breaker, wire connections and outlet to find where they are losing power, checked circuit breaker and found it tripped, turned circuit breaker on and unit working properly, checked unit operation test ok; Job Cmpltd,

Near Blanchetta Dr, Cincinnati, OH 45239
Arthur H.

Arthur H.

MAYTAG WASHER MHW4300DW0 Installed new door switch and tested all operations of door latch is good .Customer did not receive a use and care guide . If the fresh spin button is chosen the washer will spin clothes ever so often and will not unlock door for six hours. Advised customer to research a copy of use and care guide for other helpful tips on the use of her washer . Trouble shot with T. J . On the tech line ; Job Cmpltd

Near Doris Jane Ave, Fairfield, OH 45014
Anthony S.

Anthony S.

Whirlpool range WVW53UC0FS1 Replaced both vent hood upper chimney covers. All ok at this time. ; Job Cmpltd

Near Mulberry Ct, Lebanon, OH 45036
Jake S.

Jake S.

Whirlpool washer WTW8200YW0 Customer stated unit had not through cycle down to last 10 minutes and then stopped, had not spun out clothes or drained properly. Found bearing a gone bad causing slow spin and drain issues. Receipt bearing kit and tested unit, spinning properly, checks ok.; used 1 W10435302 (BEARING) from stock, Job Cmpltd

Near Queen Crest Ave, Cincinnati, OH 45236
Jake S.

Jake S.

Whirlpool refrigerator KRFC704FSS00 Found unit just installed and levelers not down causing doors to be unaligned. Raised levelers and tested unit, door sealing properly, checks ok.; Job Cmpltd

Near Slane Ave, Cincinnati, OH 45212
Joel L.

Joel L.

Maytag Washer MVWB450WQ1 Customer also wants to live it replaced. Extended warranty is not willing to pay for the cost so we will order ours out of warranty. Rescheduling for install of all parts for repair; rqstng P&A on 1 WPW10119497, schdld next appmnt for 4/19 THU 8-12

Near David Pkwy, Dayton, OH 45429
Robert C.

Robert C.

Whirlpool freezer WRX735SDBM04 Inlet valve sticking open. Unit needs new inlet valve.; ordrng 1 W11043013 (INLET VALVE ), schdld next appmnt for 4/19 THU

Near Drew Dr, Hamilton, OH 45011
Robert C.

Robert C.

Whirlpool laundry WTW5000DW1 GEARCASE failed. Drum is good. Need new GEARCASE.; rqstng P&A on 1 W11035751 (GEARCASE ), schdld next appmnt for 4/19 THU

Near Mill Crest Ct, Hamilton, OH 45011
Robert C.

Robert C.

Whirlpool dishwasher WDT730PAHVO Replaced motor, no water circulation or spray arm operation.; ordrng 1 W11131683 (CONTROL ), schdld next appmnt for 4/25 WED 8-11

Near Barrington Ct, Trenton, OH 45067
Robert C.

Robert C.

Whirlpool range MER5875RAB Upon replacement of infinity switch,heard pop when plugging unit in. Called tech support, was told needed triple element switch. Please research proper switch. Service Matters and Marcone, & DAP can’t find one in any of their parts lists & breakdowns.; schdld next appmnt for 4/23 MON

Near Dantawood Ln, Middletown, OH 45044
Neil B.

Neil B.

Whirlpool microwave WMH31017HZ0 Unit not heating at all —— unit makes loud humming noise. Unit drawing NO amps. Ordering — multiple parts for repair. Next visit — Monday 4-23-18.; ordrng 1 W10754299 (MAGNETRON) and 1 W10836753 (TRANSFORMER ) and 1 W10850446 (CAPACITOR) and 1 W10886077 (DIODE) and 1 W10892389 (ELECT CNTRL), schdld next appmnt for 4/23 MON

Near Milton Carlisle Rd, New Carlisle, OH 45344
Neil B.

Neil B.

Kitchen Aid microwave KOCE507EBS02 Installed — cooling fan motor assembly. New 2nd motor is still making clickingType sound coming from fan after motor starts running. Called tech line ( Kurt )I unplugged motor & ran unit & NO noise. Kurt said to order another motor &Order it with customer complaint so part will be checked before sent to us.; ordrng 1 W10838964 (COOLING FAN MOTOR ASSEMBLY), schdld next appmnt for 4/23 MON

Near Bluejay Dr, Enon, OH 45323
Daniel  L.

Daniel L.

Maytag washer MVWX655DW1 Diagnosed water leak from valve caused corrosion and shorting in control, need control and valve. Auth-MEBRUEBDPL1; ordrng 1 W11116592 (CONTROL) and 1 W11127357 (VALVE ASSM), schdld next appmnt for 4/19 THU

Near Stubbs Dr, Dayton, OH 45426
Jake S.

Jake S.

Kitchen Aid refrigerator KFIS29PBMS00 Found ice buildup in upper left corner of fridge behind icemaker assembly. Icemaker working properly and fridge cooling, per service pointer W10772228D needs new seal adapter.; ordrng 1 W10612142 (adapter), schdld next appmnt for 4/18 WED

Near Redbird Rd, Loveland, OH 45140
Joel L.

Joel L.

Kitchen Aid refrigerator KSRS25RVMK03 Installed dispenser pad assembly, tested operation of both pads. All checks are testing good. Cus to observe. ; Cllctd $226.99 CC Ref # 5623, Job Cmpltd

Near Nagle Ct, Dayton, OH 45430
Robert C.

Robert C.

Whirlpool cooktop WFE515S0EW0 Replaced element. Checked ok.; Job Cmpltd

Near Woodland View Dr, Liberty Township, OH 45044
Robert C.

Robert C.

Whirlpool refrigerator GI7FVCXWB01 Replaced inlet valve and tubing. No more leakage. No water output. Called Tech support. Did further testing per tech support. Determined board failing. ; Cllctd $65.95 Check # 4233, Job Cmpltd

Near Stony Ridge Ct, Liberty Township, OH 45011
Neil B.

Neil B.

Whirlpool refrigerator WRF535SWHZ00 Right side of cabinet scratched & slight dent. Took picture of both sides of fridge On SD-Mobile. Talked with T-Bore on tech line. Gave File # 7721742181.Having customer call Customer service at Whirlpool. ; Job Cmpltd

Near S Tecumseh Rd, Springfield, OH 45502
Neil B.

Neil B.

Maytag washer MVWX655DW1 Installed — Elect CNTRL — ran calibration / test cycle —- Unit Checks OK.; Job Cmpltd

Near Broadway St, Springfield, OH 45504
Neil B.

Neil B.

Whirlpool dishwasher WDT710PAYM2 Installed — stop track ——- Unit Checks OK.; Job Cmpltd

Near Oak Ridge Dr, Dayton, OH 45424
Neil B.

Neil B.

Maytag washer MVWX655DW1 Not enough water on fill —— F7E2 ( motor fault ) F0E2 ( over suds ) —— Ran diagnostic test cycle. Checks OK. Customer is using 1/2 cup of liquid soap. Explained that 2 tablespoons for full load of clothing tops is required. Polarity checks OK. Raised unit up by adjusting feet so motor / shield won’t hit floor.Explained to customer that this unit is a high efficient unit. Unit checks OK.; Job Cmpltd

Near Dobbin Cir, Dayton, OH 45424
Daniel  L.

Daniel L.

Whirlpool washer WTW4800BQ0 Replaced GEARCASE and cam, ran cleaner through unit after repair, unit is working normally. Checks ok ; used 1 W10135699 (CLEANER) from stock, Job Cmpltd

Near Falke Dr, Dayton, OH 45432
Daniel  L.

Daniel L.

Kitchen Aid icemaker KUID308ESS1 Found that water filter was restricting water flow, causing cubes to be thin, removed filter and pressure went back to normal, compressor and condensor fan check normal, customer to keep filter backed out for now to allow good water pressure, checks ok ; Job Cmpltd

Near Murphy's Crossing, Dayton, OH 45440
Daniel  L.

Daniel L.

Maytag washer MVWB835DW0 Diagnosed sylonoid in valve is seized up, not letting water into unit, replaced valve from stock, checks ok ; Cllctd $192.63 CC Ref # 3674, Job Cmpltd

Near Glenwood Dr, Jamestown, OH 45335
Anthony S.

Anthony S.

Whirlpool kitchen WDT710PAHB0 Replaced UI and UI control. Ran test cycle. All ok at this time. ; Job Cmpltd

Near Ironside Ct, West Chester Township, OH 45069
Anthony S.

Anthony S.

Maytag washer MVWB765FW0 Replaced water housing. Ran test cycle. All ok at this time. ; Job Cmpltd

Near Wilder Woods Way, Mason, OH 45040
Jake S.

Jake S.

Whirlpool washer WFW7590FW0 Customer stated for a couple days unit would power on good and then shut off on its own, but has since been fine. Found no error codes, ran automatic test and unit went through all cycles properly. Advised customer to monitor unit, checks ok at this time.; Job Cmpltd

Near Riddle Rd, Cincinnati, OH 45220
Jake S.

Jake S.

Whirlpool range WFG320M0BW1 Found all burners operating but customer smelled gas when she started using them. Explained that there will be some gas and residual burn off when using unit and if there is a leak, she will smell it when burners are off. Found no leaks or other issues, operation checks ok.; Job Cmpltd

Near E Woodmont Ave, Cincinnati, OH 45213
Jake S.

Jake S.

Whirlpool refrigerator WRS571CIDM01 Fridge just installed and due to door cams resting at ~180 degrees open door is hitting wall behind it. Checked with techline about alternate cam assembly that rests at 90 degrees, techline confirmed there is no alternate and this model cannot be adjusted. Pulled unit out from wall 1 inch and door no longer hits wall, unit checks ok.; Job Cmpltd

Near Hill and Dale Dr, Cincinnati, OH 45213
Jake S.

Jake S.

Kitchen Aid refrigerator KFCO22EVBL5 Found unit had initially had issue of ice bin freezing to the point of drawer not not opening. The next day the door was frozen shut and ice was layered on bottom of freezer. Per techline most likely issue is evap drain blocked allowing ice buildup that forced door open. Added p-trap kit and tested unit, checks ok.S38253; Cllctd $173.82 CC Ref # 0894, Job Cmpltd

Near West St, Cincinnati, OH 45227
John N.

John N.

Whirlpool dryer WED4815EW1 Door seal shredded. Replaced the door seal, checked operation, operation checks ok. Wp wrn; pckd up 1 W10861521 (SEAL, DOOR), Job Cmpltd

Near Teakwood Rd, Tipp City, OH 45371
John N.

John N.

Whirlpool range WFE530C0ES0 Per testing the left rear burner would not come on. Replaced both the burner and the infinite switch. Checked for proper operation, operation checks ok. Lowes Ext. Wrn; pckd up 1 3149404 (switch,inf. 6&7") and 1 8273994 (surface element), Job Cmpltd

Near Lefevre Rd, Troy, OH 45373
John N.

John N.

Whirlpool refrigerator ED25UEXHW00 Per stealing the start windings in the condenser fan motor were bad. Replaced the condenser fan motor and checked for proper operation, operation checks ok. ; used 1 833697 (MOTOR,COND.FAN 2W CW) from stock, Cllctd $222.06 Check # 6070, Job Cmpltd

Near Old Salem Rd, Dayton, OH 45415
Robert C.

Robert C.

Whirlpool Laundry WTW7040DW1 Upon inspection found inlet valve- hot water side to be operating erratically. Multimeter testing revealed both erratic power to valve from board, and hot water solenoid to be out of spec in regards to ohms values.Unit wouldn’t go into diagnostic mode either.Unit needs new inlet valve and control board.; ordrng 1 W10812423 (BOARD ) and 1 W11220230 (INLET VALVE ), schdld next appmnt for 4/18 WED

Near Woodtrail Ln, Cincinnati, OH 45251
Neil B.

Neil B.

Whirlpool microwave WMH76719CZ2 Unit making loud humming noise right off the bat. Ordering — diode / magnetron Capacitor. Next visit — Wednesday 4-18-18.; ordrng 1 W10561770 (capactr-mg) and 1 W10575765 (diode) and 1 W10818686 (MAGNETRON), schdld next appmnt for 4/18 WED

Near 2nd St, Medway, OH 45341
John N.

John N.

Kitchen Aid Cooktop KICU500XBL01 Per testing the one of the 25 amp fuse were blown. Unit needs complete module replaced. Ordering part. ; ordrng 1 W10857230 (MODULE, INDUCTION), Cllctd $100.00 cash, schdld next appmnt for 4/17 TUE

Near Parsley Pl, Clayton, OH 45315
John N.

John N.

Whirlpool refrigerator ED25UEXHW00 Per stealing the start windings in the condenser fan motor were bad. Replaced the condenser fan motor and checked for proper operation, operation checks ok. ; used 1 833697 (MOTOR,COND.FAN 2W CW) from stock, Cllctd $222.06 Check # 6070, Job Cmpltd

Near Old Salem Rd, Dayton, OH 45415
Gary V.

Gary V.

tested unit in high and low spin speeds. both checked good on vibration and sound. raises front foot alittle. and knocking sound is hoses in back. all checks are good; Job Cmpltd

Near Water Mills Dr, Milford, OH 45150
Gary V.

Gary V.

WHIRLPOOL FREEZER Inspected unit due to ice buildup in bottom of freezer, found evaporator drain froze up and clogged up, thawed all the ice and made sure drain tube was cleared, installed drain tube p trap kit per service pointer covered under special projects S38253 purchase AtoZ labor warranty ; used 1 W10619951 (TUBE-DRAIN) from stock, Cllctd $173.82 Check # 17382, Job Cmpltd

Near Whispering Oak Trail, Cincinnati, OH 45247
Charles S.

Charles S.

Installed compressor ordered on previous visit. Condenser heating up as it should and fridge dropped 15 degrees. Checks ok. Complete; used 1 W10769822 (COMPRESSOR) from stock, Job Cmpltd,

Near Tri Ridge Blvd, Loveland, OH 45140
Gary V.

Gary V.

KITCHENAID DISHWASHER found that feet were not making contact with the floor prorperly due to gap between hardwood floor and boards to roll unit back. with feet up door closing properly .; Job Cmpltd,

Near Dexter Park Blvd, Cincinnati, OH 45241
Gary V.

Gary V.

WHIRLPOOL WASHER installed support rods on unit. tested all checks are good ; Job Cmpltd

Near Terwilligersridge Dr, Cincinnati, OH 45249
Charles S.

Charles S.

W10494088 harnessW10852104 mngrWpw10116117 keypadWpw10298120 controlInstalled parts and tested unit. Unit operates as should and cks ok. Ran diag. No error codes. Ckd ok; Cllctd $112.02 Check # 2155, Job Cmpltd

Near Foxbrook Pl, Cincinnati, OH 45244
David K.

David K.

JENNAIR COOKTOP Installed spark module due to the previous spark module that was installed failed and would only operate 2 burners,checked unit operation test OK no charge for part and labor per Wayne ; Job Cmpltd

Near Pebble View Dr, Cincinnati, OH 45252
Charles S.

Charles S.

Door not frozen shut. Its just stuck. Rails have locked up and seized. Wpw10330994 bracket $66.21Wpw10330995 bracket $116.77W10119848 cradle $32.33W10119849 cradle $35.24Wp13055901 slide $132.03. X2. $264.06Wpw10544403 adaptor $52.05Wpw10544405 adaptor $52.0812002497 gears $17.04 x2. $34.08Labor $98.75S. Call $82.00Total qoute $866.95Cx has decided to not make decision at this time. Would like to talk to wpl. And will contact atoz if chooses to repair. Cx is aware of poss repair cost. ; Cllctd $87.54 Check # 9125, Job Cmpltd

Near Church Hill Farms, Batavia, OH 45103
David K.

David K.

Installed sensor electrodes due to original electrodes not sensing properly and cycling the drying, checked unit operation test OK; pckd up 1 WP3387223 (ELECTRODE ), Job Cmpltd

Near Yellowwood Dr, Cincinnati, OH 45251
Victor C.

Victor C.

MAYTAG WASHER Installed water valve ordered on previous visit. Tested unit all checks ok. No leaks from valve and cold/hot hooked up correctly. Complete; Job Cmpltd

Near Shoreline Way, Loveland, OH 45140
Gary V.

Gary V.

KITCHENAID ICEMAKER found screw loose on water resevoir allowing water to be lower than recirculating pump for water. tightened screw and water level is now normal. checked for leak on unit and unit drain hose no leaks found.; Job Cmpltd,

Near Evergreen Lane, Loveland, OH 45140
Robert C.

Robert C.

Replaced belt and rollers. Checks ok.; used 1 4392067 from stock, Job Cmpltd,

Near Coghill Ln, Cincinnati, OH 45239
Joel L.

Joel L.

Kitchen Aid refrigerator KRFC300ESS Checked and inspected dispenser. Unit was not leaking at this point in time. All operations are normal. Checked filter for any leaks or blossom pressure. All checks are good water dispensing normally; Job Cmpltd

Near Center Spring Ave, Waynesville, OH 45068
Joel L.

Joel L.

Maytag laundry MVWX655DW1 Checked for error codes. Ran unit through drain and spin. Unit is level. Suspension rods are testing good. No errors at this time. ; Job Cmpltd

Near Middle St, Waynesville, OH 45068
Joel L.

Joel L.

Kitchen Aid kitchen KDFE104DSS5 Tested unit is normal wash cycle, getting good water pressure in during wash cycle, dispenser is opening and working properly at this time. ; Job Cmpltd

Near Willow Twig Ln, Dayton, OH 45459
Robert C.

Robert C.

Whirlpool dryer WET4027HW0 Unit is only receiving 124 volts from outlet. Advised customer to have electrian service outlet.; Job Cmpltd

Near Ogden Ct, Oxford, OH 45056
Neil B.

Neil B.

Whirlpool washer WTW4816FW2 Not spinning properly —— F8E1 ( no fill / Long Fill ) —- drain hose is not properly Installed causing water to drain out as it goes in unit. Gave customer instructionsOn what to do with drain hose situation. Unit is working as designed. Also le5 customer know that unit should have dedicated power source.; Job Cmpltd

Near W Possum Rd, Springfield, OH 45506
Neil B.

Neil B.

Whirlpool compactor GC900QPPB5 Door sticks ——- took drawer out & checked Roller bearings & foot pedal. Found Sound trash in very back of cabinet. Removed the garbage out & checked unit.Unit checks OK. Tech line ( Butch ). ; Cllctd $87.95 bankcard, Job Cmpltd

Near Signal Hill Rd, Springfield, OH 45504
Daniel  L.

Daniel L.

Whirlpool dishwasher WDT720PADB1 Replaced wash motor and stop, ran through test cycle, checks ok ; Job Cmpltd

Near Glenayre Dr, Englewood, OH 45322
Daniel  L.

Daniel L.

Samsung dryer DV45H7000EW-A2 Replaced idler pulley, checks ok; Cllctd $120.00 Check # 3317, Job Cmpltd

Near Central Park Ave, Dayton, OH 45409
Daniel  L.

Daniel L.

Whirlpool refrigerator WRB322DMBW00 Diagnosed unit not going into defrost, evap full of frost, put unit into forced defrost, heater came on, replaced bad jazz board, checks ok ; used 1 W10503278 (CTRL BRD * USE) from stock, Job Cmpltd

Near Brydon Rd, Kettering, OH 45419
Anthony S.

Anthony S.

Whirlpool dishwasher WDT720PADM2 Customer complaint of unit not starting cycle. No UI response. Confirmed complaint, model and serial numbers. Removed door, checked power at connections, getting 121.2 vac at control. Removed and reinstalled all control connections. Unit powered up and display/UI came on. Ran test cycle. All ok at this time. ; Job Cmpltd

Near Walnut Ln, Mason, OH 45040
Anthony S.

Anthony S.

Maytag washer MHW3100DW0 Customer complaint of error codes on display. Confirmed complaint, model and serial numbers. Stored error codes, F8E1 No water detected, F9E1 Long Drain, F3E1 Water level system error. Found excess soap residue build up in air trap and water level sensor and hose. Replaced air trap, hose, and water level sensor. Ran test cycle. All ok at this time. ; Job Cmpltd

Near Grasmere Run, Mason, OH 45040
John N.

John N.

Whirlpool laundry WTW8200YW0 Per testing determined that the drive bearings are bad. Quoted the customer for a new outer tub assembly w/ bearings installed - W10381078 - $265.44 - labor $120.00 + tax after service call. Customer chose no repair at this time. ; Cllctd $96.30 CC Ref # 9763, Job Cmpltd

Near Ashgrove Ct, Troy, OH 45373
John N.

John N.

Whirlpool refrigerator GB2SHDXTQ00 Freezer Door out of alignment after last visit. Realigned the door tracks and checked for proper operation and sealing of the door, operation checks ok and door is sealing properly. Prior 90 service call; Job Cmpltd

Near Taywood Rd, Englewood, OH 45322
Neil B.

Neil B.

Maytag washer MVWX655DW1 Stuck in spinning —— F9E1 ( long drain ) ——- drain hose for unit has an additional hose attached to it & it has a kink in it causing a restriction to drain water. The problem is restriction on drain hose. Asked customer to observe.; Job Cmpltd

Near Cherry Dr, Dayton, OH 45432
Neil B.

Neil B.

Maytag dryer MEDC215EW1 Not heating —— unit had bad element. Installed — new element. Unit checks OK. ; used 1 279838 (ELEMENT,HEATER) from stock, Job Cmpltd

Near Hess Ct, Fairborn, OH 45324
Neil B.

Neil B.

Kenmore washer 110.925.73800 Agitator not working properly ——- installed - Dog Agits 80040. Unit checks OK.; used 1 80040 (AGITATOR DOGS) from stock, Cllctd $133.63 Check # 65, Job Cmpltd

Near Graceland Dr, Fairborn, OH 45324
Daniel  L.

Daniel L.

Kitchen Aid dishwasher KUDS30FXSS1 Replaced broken rack adjusters, checked motor and drain pump operation, all checks normal, checks ok; used 1 W10712394 (ADJUSTER KIT) from stock, Job Cmpltd

Near Williamsburg Ct, Dayton, OH 45434
John N.

John N.

Whirlpool microwave WMH73521CS6 Per testing the primary monitor switch contacts stuck and blew the inline 20 amp fuse. Replaced the switch and the fuse and checked for proper operation, operation checks ok. Wp PAD; used 1 W10138793 (FUSE, 20A), and 1 W10727360 (DOOR SWITCH) from stock, Job Cmpltd

Near Barnhart Rd, Troy, OH 45373
John N.

John N.

Whirlpool washer LXR9245EQ2 Per testing the inlet valve was humming. Found the water was shut off. Turned the water on and checked for proper operation, operation checks ok ; Cllctd $87.74 Check # 1612, Job Cmpltd

Near Vincent Ave, Troy, OH 45373
John N.

John N.

Whirlpool refrigerator KRMF706EBS01 Removed excessive frost from the freezer, reset the drawers in the freezer properly and checked for proper seal of the freezer door, all checks ok. Wp wrn; Job Cmpltd

Near Widener Rd, New Carlisle, OH 45344
John N.

John N.

Whirlpool icemaker KUIS18PNZB1 Replaced panel due to previous replacement panel being damage in the box (scratched thru protective sheeting). Checked for proper operation and no scratches. All checks ok. No charge for repair.; Job Cmpltd

Near Whispering Oaks Trail, Tipp City, OH 45371
John N.

John N.

Maytag washer MVWC565FW1 Customer was concerned with the vibration of the unit. Ran the unit in a test cycle to check for proper operation, operation checks ok. Customer instruct on proper loading, cycle selection, Detergent and fabric softener usage. Wp wrn; Job Cmpltd

Near Storck Dr, Huber Heights, OH 45424
John N.

John N.

Maytag dryer MEDX655DW1 Per testing and customer description of the issue, door switch is sticking intermittently. Replaced door switch and checked for proper operation, operation checks ok. Wp Wrn ; Job Cmpltd

Near Dobbin Cir, Dayton, OH 45424
John N.

John N.

Maytag washer MAH5500BWW Per testing on previous visit replaced the inlet/dispenser valve and checked the unit for proper operation, operation checks ok. AHS; Job Cmpltd

Near Hubbard Ct, Dayton, OH 45424
Robert C.

Robert C.

Whirlpool kitchen WDT730PAHVO Put in diagnotic mode. F4E3 code. unit wouldn’t go through test sequence. Twice. Checked motor connection, motor geting power but not operating.; ordrng 1 W10537869 (motor), schdld next appmnt for 4/16 MON

Near Barrington Ct, Trenton, OH 45067
Gary V.

Gary V.

KITCHENAID REFRIGERATOR found wires were loose on unit. all checks are good customer to observe; Job Cmpltd,

Near Tulip Tree Ct, Loveland, OH 45140
Gary V.

Gary V.

JENNAIR checked thermistors for correct ohms reading and called tech line. tech said that thermistors at within range. and to check sealed system. checked compressor running can hear compressor starting and stopping. about every few min. replace start device and compressor started up normally. customer to observe; used 1 8201786 (START DEVICE,COMBO) from stock, Job Cmpltd

Near Stone Ct, Cincinnati, OH 45242
Anthony S.

Anthony S.

MAYTAG DRYER Installed grill and housing. ; Job Cmpltd,

Near Fontainebleau Terrace, Cincinnati, OH 45231
Daniel  L.

Daniel L.

Whirlpool refrigerator WRF560SMYW05 Cleared blockage in drain tube, found that hinge socket in right side refrig door is cracked, will need door.; rqstng P&A on 1 LW10353181 (dor-fip wh) and 1 W10481434 (nameplate), schdld next appmnt for 5/30 WED

Near Gloxinia Ct, Dayton, OH 45449
Daniel  L.

Daniel L.

Kitchen Aid refrigerator KSC24C8EYB02 Diagnosed water valve sylonoids have corrosion build up in them causing low water pressure.; ordrng 1 W10238100 (inlet valve) and 1 W10341320 (inlet valve), schdld next appmnt for 4/16 MON

Near Coffeat Ct, Bellbrook, OH 45305
Daniel  L.

Daniel L.

Kitchen Aid range KFEG500ESS1 Door hinge spring is sticking causing door to be hard to open.; ordrng 2 W11162113 (HINGE)s, schdld next appmnt for 4/13 FRI

Near Lakeview Dr, Xenia, OH 45385
Anthony S.

Anthony S.

Whirlpool freezer WRX735SDHZ00 Customer complaint of ice and frost build-up in freezer section. Confirmed complaint, model and serial numbers. Freezer door not being drawn in properly when closing. Need slide rails for return visit. ; ordrng 2 WPW10120018 (slide rail (frz))s, schdld next appmnt for 4/13 FRI 12-5

Near Brittony Woods Dr, Monroe, OH 45050
Anthony S.

Anthony S.

Maytag washer MVWB765FW0 Customer complaint of unit not filling with water. Confirmed complaint, model and serial numbers. Stored error code F8E1 Long Fill. Needs new water housing, W11172234, for return visit. ; ordrng 1 W11172234 (HOUSING), schdld next appmnt for 4/13 FRI 8-12

Near Wilder Woods Way, Mason, OH 45040
Anthony S.

Anthony S.

Whirlpool dryer WED9200SQ0 Customer complaint of unit not starting cycle. Confirmed complaint, model and serial numbers. Display F01 error code. Primary Control Failure. Checked thermal fuses and cutouts, all ok. Checked L1 & L2 volatge. Checked start and run windings of motor. All checks ok. Called WP TechLine. Mike recommended main control replacement. Provided customer written estimate for repairs. Customer approvee estimate. Need to order control, WPW10110641, for return visit. ; ordrng 1 WPW10110641 (cntrl-elec), Cllctd $87.74 CC Ref # 9194, schdld next appmnt for 4/12 THU

Near Winthrop Dr, Cincinnati, OH 45249
John N.

John N.

Kitchen Aid refrigerator KSRS25QAWH00 Per testing the unit has an amp draw of 1.25 amps and the frost pattern is only 1/4 of the way up the front of the evaporator coils. Unit needs a new compressor. Unit is 25 yrs. old. ; rqstng P&A on 1 W10439638 (compressor) and 1 W10843121 (DRIER, UV), schdld next appmnt for 4/20 FRI

Near Heatherton Dr, Dayton, OH 45426
Charles S.

Charles S.

W10825875 pumpW11123917 harnessInstalled parts and all ckd ok. Operates as should.; Job Cmpltd

Near Asbury Rd, Cincinnati, OH 45255
Robert C.

Robert C.

WHIRLPOOL WASHER WTW8500DC2 , Replaced faulty control. Checks okay. ; Job Cmpltd

Near Bridgeton Manor Ct, Liberty Township, OH 45011
David K.

David K.

nspected unit due to not cycling properly not going into cool down, pulled P13 checked 1&2 and found out of range, per tech line replace sensors ; ordrng 1 WP3387223 (ELECTRODE), schdld next appmnt for 4/13 FRI 8-12

Near Yellowwood Dr, Cincinnati, OH 45251
David K.

David K.

Inspected unit due to dryer not spinning tumbling, found idler pulley bearing broke and shredded the belt, also the idler arm shaft is grooved and worn and so are the roller supports for the rear of the drum.Roller $35.18 each need 2Belt $27.22Idler arm $28.23Bearing pulley $21.52Washer $9.56 each need 2Retainer ring $11.85Parts total $178.30Labor $98.75Collect $87.33 today service call ; ordrng 1 WP6-3705180 (IDLER ARM) and 2 12001541 (DRUM ROLLER/WASHER ASSY.)s and 1 WP33002535 (BELT) and 1 WP354987 (RING-E) and 1 WP6-3700340 (BEARING) and 2 WPY312527 (WASHER- ID)s, Cllctd $87.33 Check # 8930, schdld next appmnt for 4/16 MON

Near Martha Ln, Fairfield, OH 45014
Gary V.

Gary V.

found cutter grid has broken wire and will need to get replaced. checked condenser fan. fan is turning at this time.; ordrng 1 W10919199 (grid), O-emld t

Near Creek Rd, Cincinnati, OH 45241
Charles S.

Charles S.

hecking unit. Cx complaint is burnt smell from freezer area. Checked cx power to unit. Good. Power to harness entering unit...good. Power to compressor...good. Tried stock relay still wont fire up. Called techline. All points and checks at control board on back checked. Leading to bad compressor. Cx can be home by 3pm. No later. So 3pm and after is best per cx. Reschedule call to vc. Per sealed system issue. ; ordrng 1 W10160407 (compressor), schdld next appmnt for 4/17

Near Oak Brook Dr, Cincinnati, OH 45244
Charles S.

Charles S.

, W10138793 fuseW10269457 switch x3Still no light on bottom of mw. Need to order socket. W10210871 lamp. W11100597 control; ordrng 1 W10210871 (housng-lmp) and 1 W11100597 (CONTROL), used 1 W10138793 (FUSE), and 2 W10269457 (SWITCH) from stock, schdld next appmnt for 4/17 TUE

Near Hunt Club Dr, Milford, OH 45150
David K.

David K.

Verified model serial number and DOP unit is in warranty, inspected unit due to leaking underneath found the inlet water valve housing leaking need to replace housing assembly ; ordrng 1 W11172234 (HOUSING), schdld next appmnt for 4/13 FRI

Near Congress Run Rd, Cincinnati, OH 45215
David K.

David K.

Inspected unit due to no ice production, removed icemaker and found that both light blue wires had snapped off connector and one of those wires also snapped off the mount which is part of leaking the fill tube assembly, need to replace water fill tube assembly ; ordrng 1 W11230096 (TUBE-WATER), schdld next appmnt for 4/13 FR

Near Vine St, Cincinnati, OH 45202
David K.

David K.

Installed electronic control board due to original control board malfunctioning, unit starts on its own, calibrated unit and it wouldn’t calibrate, ran service diagnostics found F7E1 error code basket speed fault, when I spin basket there is friction and a grinding noise seal leak around GEARCASE, and to replace GEARCASE and tub seal; ordrng 1 W10324647 (SEAL-TUB) and 1 W11035747 (GEARCASE), schdld next appmnt for 4/13 FR

Near Guerley Rd, Cincinnati, OH 45238
Arthur H.

Arthur H.

After installing new gasket on door . I shut the door to check gap . The gap is still there. The door liner and or door are sagging in the middle. Ordering new door and keep gasket for return trip . June 5 2018 Part number is W10746789. And part number WPW 10612925 badge ; ordrng 1 W10746789 (dor-fmd) and 1 WPW1061295 (BADGE), schdld next appmnt for 6/5 TUE

Near Millikin Rd, Liberty Township, OH 45011
Joel L.

Joel L.

Maytag laundry MVWB765FW0 Unit has fill cup for bleach rotated in the incorrect position. Adjusted and secured down into place. All operations are good now. ; Job Cmpltd

Near Yale Ave, Miamisburg, OH 45342
Joel L.

Joel L.

Maytag cooktop MEC7430BS00 Installed both parts and tested operation for sorted switch, all checks are good now. And burners are working well. ; Job Cmpltd

Near Mohawk Trail Rd, Dayton, OH 45459
Robert C.

Robert C.

Whirlpool laundry WTW8040DW3 Replaced inlet valve. Ran Rinse and spin cycle with customer. Customer now satisfied with unit.; Job Cmpltd

Near Kumler Rd, Seven Mile, OH 45062
Robert C.

Robert C.

Whirlpool oven MER6769BAW Replaced faulty broiler element. Checks okay.; Job Cmpltd

Near Kings Arms Way, Fairfield, OH 45014
Arthur H.

Arthur H.

On arrival ran unit through auto test and received no cold water. Then I ran manual test and received no cold water. Went to water valve test and the cold water valve is open or I received no reading in ohms. Cold water valve is bad. Unit is not rinsing or spinning . Ordering water valve part number W11168740 Return on April 20 to install . Took picture of warranty agreement ; ordrng 1 W11168740 (COLD WATER VALVE), schdld next appmnt for 4/20 FR

Near Handel Ln, Cincinnati, OH 45218
Daniel  L.

Daniel L.

Whirlpool dryer MCE8000AYW Found loose wire connection blew fuse, tightened connections, replaced fuse, reset power, ran through test cycle, checks ok ; used 1 3392519 (THERMAL FUSE) from stock, Job Cmpltd