Service History 33 - A to Z Appliance Service

We serviced a

MAYTAG WASHER

Model MVW6500MBK0

Near Maineville, OH 45039

Tyler S.

Job Details: 02/06/2024

"Plumber found shutoff valve on hot water was causing no hot water, replaced valve and comtrol and tested unit, unit checks ok. Customer to monitor."

We serviced a

MAYTAG COOKTOP

Model MEC8830HS00

Near Milford, OH 45150

Terry

Job Details: 02/06/2024

Check the range over found the cooktop hot surface indicator not working properly would light on the large right burner but the Bridge Burner neither burner for the Bridge Burner would eliminate the hot surface indicator pilot light unit needs Bridge Burner; ordrng 1 WPW10248259 (Bridge burner)

We serviced a

MAYTAG KITCHEN

Model MDB7749SBM2

Near Maineville, OH 45039

Tyler S.

Job Details: 02/06/2024

"Customer stated unit leaked and normal button isn't working, tested unit and found normal, light, rinse only, and heated dry button not working. Unit needs new UI. Ran unit on a quick wash to leak check unit, and found unit filling, draining, and washing properly. Found unit has a lot of suds due to detergent buildup, likely causing the leak. Gave customer affresh tab to clean unit. Quoted repair and customer to decide on repair or replace unit.UI W10811169 $236.20Labor $123.00"

We serviced a

BOSCH REFRIGERATOR

Model KE03E022

Near Cincinnati, OH 45231

Jeremy F.

Job Details: 02/06/2024

"Found defrost drain froze over causing moisture to build up around Fan causing no Cooling in unit, cleared out defrost drain, and build up around fans, unit is draining properly at this time, customer to give 24 hours for unit to get to normal temperatures, checks okay."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ02

Near Springfield, OH 45502

Neil B.

Job Details: 02/06/2024

Issue --- ice maker not working & sometimes items in fridge section freezing. Tech Line ( Travis ) 7738--409--611. In the evening while the customer is sitting in his living room he can hear the ice shootDoor open up ---- it will do it a couple times. Tech Line said to replace UI & paddle. Next visit ---Friday 2--23--24. ; ordrng 1 W11542754 (UI) and 1 WPW10353848 (Paddle aasembly)

We serviced a

SAMSUNG DRYER

Model DV501AEWXAA

Near Bellbrook, OH 45305

Joel L.

Job Details: 02/06/2024

Replaced bearing and driveshaft on Samsung dryer for front and back of unit. Removed bulkhead in order to replace rear bearing. Unit was on fixed pedestal had to remove dryer for repair. Reassembled and tested for proper operation. Customer to observe. Parts under parts warranty and service pole under service warranty. Customer to observe; used 1 Dc97kit4 (Samsung dryer repair kit) from stock

We serviced a

WHIRLPOOL WASHER

Model WTW8127LW1

Near Bellbrook, OH 45305

Joel L.

Job Details: 02/06/2024

"Unit had locked up rotor due to slider being broken. Replaced slider and tested operation, after repair all checks are good. Cus to observe. ; used 1 W10734521 (Slider) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Dayton, OH 45434

Daniel

Job Details: 02/06/2024

"Inspected unit, found stuck solenoid not closing in water valve allowing leak during non-use, replaced water valve assembly verified proper operation, all checks okay; dspstn on spec-tagged invntry: 1 W11210459 VALVE"

We serviced a

WHIRLPOOL KITCHEN

Model WRS321SDHZ08

Near Beavercreek, OH 45434

Daniel

Job Details: 02/06/2024

"Inspected unit, checked ice maker operation, verified that Bale arm is aligned properly and moving up and down, verified that switches in the on position, verified good water flow through the dispenser area and to ice maker, verified that door switch is hitting spacer properly to verify door switches closing all the way, recalibrated unit control settings verified all checks normal, temperatures check normal; used 1 WPW10221048 (Spacer) from stock"

We serviced a

WHIRLPOOL DISHWASHER

Model WDTA50SAHZ0

Near Dayton, OH 45434

Daniel

Job Details: 02/06/2024

"4-3. 7-1. 5-1. Motor assembly-W11087376-$239.90 labor-$123.00 + taxInspected unit, found that motor is not running, diagnosed bad motor assembly, customer may not repair unit and may just buy a new dishwasher, customer would want a to z to install new dishwasher, if we install it since they just paid a service call we would give them discounted labor price for installing dishwasher of $153.00+tax"

We serviced a

KENMORE DRYER

Model 110.69822800

Near Dayton, OH 45431

Daniel

Job Details: 02/06/2024

"Inspected unit, found unit is Heating, heating element is turning on and off normally, unit has good air flow, venting is all clear, customer stated that unit will intermittently not dry or not Advance the timer, tested timer motor and found that voltage will the intermittently cut to the timer motor and the timer motor will stop, may need control or timer motor, customer not to repair it this time, control-W10116565-no longer available --"

We serviced a

KENMORE WASHER

Model 110.20022013

Near Fairborn, OH 45324

Daniel

Job Details: 02/06/2024

"Inspected unit, found that inner basket had cracked in half at the shaft, advise customer that entire basket would need to be replaced, customer not to repair it this time.Basket-W10349185-$210.72 shipping-$120.00 labor-$123.00 + tax"

We serviced a

LG REFRIGERATOR

Model LFXS24623/01

Near Fairborn, OH 45324

Daniel

Job Details: 02/06/2024

"Dispenser assembly ACQ87414602-$307.36Labor-$123.00Inspected unit, found significant damage to front dispenser assembly from hair dryer, customer tried to defrost dispenser but damaged the entire dispenser assembly, would need to replace front dispenser assembly, customer to think about repair"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Hamilton, OH 45013

Mark B.

Job Details: 02/06/2024

"Replaced control board, recalibrated control, ran unit through test cycle, all functions normal."

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Xenia, OH 45385

Daniel

Job Details: 02/06/2024

"Inspected unit, found that rear drum seal started to pull away from the drum due to lack of adhesive, remove drum and applied high temp sealant to the tub in the seal, and reinstalled drum seal, verified proper operation, all checks okay"

We serviced a

WHIRLPOOL LAUNDRY

Model wtw4855hw3

Near Springdale, OH 45246

Mark B.

Job Details: 02/06/2024

"Replaced gearcase washplate, cam and belt, recalibrated control, tested unit, all checks ok.; dspstn on spec-tagged invntry: 1 W11454372 GEARCASE"

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Lima, OH 45805

Jonathan

Job Details: 02/06/2024

Gearcase bearings are out. Gearcase needs replaced. Customer will call if repair is wanted. W11393685 245.51 labor 253.00

We serviced a

WHIRLPOOL FREEZER

Model wrf560sehz01

Near Wapakoneta, OH 45895

Jonathan

Job Details: 02/06/2024

Replaced rails and and light switch swit h was encased in foam. Getting switchnout of a bit different. ; dspstn on spec-tagged invntry: 1 W11396033 SWITCH

We serviced a

KITCHENAID OVEN

Model KODE500ESS04

Near Saint Marys, OH 45885

Jonathan

Job Details: 02/06/2024

Convection fan motor is loading when spinning ; ordrng 1 W10860984 (Fan motor)

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Lima, OH 45807

Jonathan

Job Details: 02/06/2024

Hmi only works for a brief second then nothing cannot do any tests needs new hmi for customer. ; ordrng 1 W11675701 (Hmi) and 1 W11626074 (Acu)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB02

Near Lima, OH 45805

Jonathan

Job Details: 02/06/2024

Compressor is locked up please order part for customer. ; ordrng 1 W11580057 (Compressor)

We serviced a

MAYTAG REFRIGERATOR

Model MBF1953DEM00

Near Yellow Springs, OH 45387

Neil B.

Job Details: 02/06/2024

Issue --- fridge is blowing GFCI behind fridge & another GFCI located at end of counter in front of fridge.Now the fridge is plugged into another outlet with extension cord that is not a GFCI & fridge is not tripping That outlet. Tech Line ( Brandon ) 7738--408--266. The tripping of GFCI could be from defrost / Ice MakerEvap Fan / Compressor motor. While on the phone with tech Line----- we put fridge in forced defrost to seeIf the defrost element was causing the tripping of GFCI ( it did NOT ). When I cycled ice maker after ice harvested & just as ice maker was going to fill the GFCI Tripped. Unit will need ---- Inlet valve WPW10498976 ( $ 117.86 ) / ice maker harness WPW10458985 ( $ 68.29 ) /Ice maker W10884390 ( $ 94.81 ) / Shipping $ 10.00 / Labor $ 175.00. Customer wants to think aboutRepair. Total if we move ahead with repair would be $ 465.96 + Tax.

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HB5

Near Piqua, OH 45356

John N.

Job Details: 02/05/2024

"Per testing on the previous visit, replaced the bad main electronic control board. Checked the unit for proper operation of all components in a test cycle, operation checks ok. Wp wrn"

We serviced a

KITCHENAID "BOTTOM MOUNT, CA"

Model KRMF706EBS01

Near Dayton, OH 45458

Daniel

Job Details: 02/05/2024

"Inspected unit, unit seems to be Cooling normally most of the time, customer showed a couple instances where the temperature Spike to 40? in the freezer and then started cooling back down to -7 again and has remained at negative 7 for over a week, customer also stated that she noticed the deli board control was changing settings all by itself, advise customer there may have been a DC voltage glitch caused by the deli board, unplugged Deli board and reset control, all checks okay at this time customer to observe. Deli control-WPW10769076-$351.51"

We serviced a

WHIRLPOOL KITCHEN

Model WDT750SAKZ0

Near Cincinnati, OH 45249

Mark B.

Job Details: 02/05/2024

"Complaint of error code showing on display, not operating. Checked stored errors, found F9E2(drain motor), F8E4(float switch). Checked drip pan, found some water left in pan, cleared water, Ran diagnostic. Test, ran through fine, drained fine, no drips underneath, reran diagnostic cycle, same results. Advised of detergent usage and loading, all checks ok."

We serviced a

SAMSUNG OVEN

Model NX58H5600SS/AA

Near Xenia, OH 45385

Joel L.

Job Details: 02/05/2024

DG94-00449A - 328.38Labor - 175.00Service call - 119.00Unit add continuity for bass igniter. But unit would only inconsistently open valve for igniter. And it would sputter and close. Good gas flow throughout the rest of the unit. Broil element was working fine. Diagnosed issue with valve/regulator. Customer to decide

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Lima, OH 45801

Jonathan

Job Details: 02/05/2024

Had a a very interesting experience getting the wash basket out of washer and an even better experience getting new basket into place. Once basket was in. Did system recalibration and diagnostics cycle operation checks ok asked customer to monitor operation.

We serviced a

MAYTAG WASHER

Model MVWP575GW1

Near Beavercreek, OH 45301

Joel L.

Job Details: 02/05/2024

"W11418231 adgitator. Found the adgitator had come loose and was removed from the washer, reinstalled and secured down into water. Testdin cycle and confirmed filling, washing and draining, secured with tie., If issue were to come back would need agitator. Customer to observe; used 1 W11390781 (Tie) from stock"

We serviced a

KITCHENAID KITCHEN

Model KDTM604KPS2

Near Xenia, OH 45385

Joel L.

Job Details: 02/05/2024

Remove the tick panel and drip tray check and secure connections on water sensor inside drip tray secured water hook up confirmed no leaks and tested for proper operation and function after repair. All checks are now good. Customer to observe

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Dayton, OH 45459

Joel L.

Job Details: 02/05/2024

K1a9340apl1 Auth- Found that door panel was damaged inside box. Will need to order and reschedule for repair please inspect door panel before scheduling for service; ordrng 1 W11416371 (Door panel)

We serviced a

WHIRLPOOL WASHER

Model NTW4519JW2

Near Franklin, OH 45005

Joel L.

Job Details: 02/05/2024

Ran unit through Fill wash And drain cycle. Ran through main recalibration of electronic control. After repair confirmed all operations and checks are good. Customer to observe

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LS0

Near Lima, OH 45801

Jonathan

Job Details: 02/05/2024

Replaced both bad elements and switches and control. Cannot test unit in store at this time.

We serviced a

WHIRLPOOL FREEZER

Model KRFF707ESS01

Near Franklin, OH 45005

Joel L.

Job Details: 02/05/2024

Came out and tested unit operation found that there was a pinhole leak somewhere in the sealed system causing low refrigerant and ice to build up in your fan. Customer is calling the manufacturer for possible authorization due to this most likely being a leak that caused the initial issue several months ago. Customer to call if repair authorizedPart- 108/nitro Labor - removal of R134A- 200

We serviced a

KITCHENAID REFRIGERATOR

Model KBFC42FSS00

Near Blue Ash, OH 45241

Mark B.

Job Details: 02/05/2024

"Complaint of warm in freezer, too cold in fridge. Freezer at about 24 degrees, fridge section at 42. Checked pressures, high side around 100, low side, -11. Equalized in about 3 mins. Checked evap, found very partial frost pattern. Techline closed for training at this time. Confirmed with Terry that unit would need new compressor and drier, quoted parts: W10841139 $346.22, uv drier: WPW10143759 $22.09, labor $989.00, plus $150.00 Uninstall/reinstall fee. Customer is going through with repair.; ordrng 1 W10841139 (Compressor) and 1 WPW10143759 (UV drier) and 1 102 (Sealed system kit) and 1 110 (Torch kit)"

We serviced a

GE REFRIGERATOR

Model GTS22KHPARCC

Near Troy, OH 45373

John N.

Job Details: 02/05/2024

"Per testing found that the icemaker fill tube was frozen up not allowing water into the icemaker. Cleared the fill tube and checked for proper,cycle and fill of the icemaker in a test cycle, operation checks ok. Customer stated that they had an issue with the softwater filters system prior to this issue. Wp wrn"

We serviced a

KITCHENAID "M/W OTR, PURCHA"

Model KMHC319ESS06

Near West Chester Township, OH 45069

Mark B.

Job Details: 02/05/2024

"Complaint of sparking during operation, damage to wave guide. Confirmed, called techline, Bruce, documented issue, advised to replace wave guide cover. Sr: 7738402641Called safety department and documented with Donna, advised will be covering full repair, will xpart order to the office. SR: 7738384954. (K1A8XE1WL1) Part: W11662373; schdld next appmnt for 2/20 TUE !"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ11

Near Fairfield, OH 45014

Mark B.

Job Details: 02/05/2024

"Complaint of light out in fridge section. Confirmed, replaced led module, light is now strong, all checks ok."

We serviced a

WHIRLPOOL LAUNDRY

Model NED4655ew1

Near Lima, OH 45801

Jonathan

Job Details: 02/05/2024

Replaced door switch and showed store manager.

We serviced a

AMANA REFRIGERATOR

Model ASI2575GRW08

Near Franklin, OH 45005

Tyler S.

Job Details: 02/05/2024

"Replaced icemaker and tested unit, unit checks ok. Advised customer to give 24 hours to start making ice and to throw away first batch of ice."

We serviced a

WHIRLPOOL FREEZER

Model WRX735SDHZ09

Near Troy, OH 45373

Jake S.

Job Details: 02/05/2024

On call ahead found customer is sick and would like to reschedule.; schdld next appmnt for 2/12 MON AM

We serviced a

WHIRLPOOL MICROWAVE

Model WMHA9019HN1

Near Springboro, OH 45066

Joel L.

Job Details: 02/05/2024

Auth. W19Q3B1XPL1Replaced microwave door and tested for proper operation after repair heated up water in cup and reset time for customer. All checks and tests are good. Customer to observe

We serviced a

MAYTAG REFRIGERATOR

Model MSS25C4MGZ06

Near Liberty Township, OH 45011

Tyler S.

Job Details: 02/05/2024

"Found unit reading defrost thermistor open again causing unit to not defrost, unit needs new UI, and defrost thermistor.; ordrng 1 W11650661 (Defrost heater) and 1 W11518203 (UI)"

We serviced a

MAYTAG WASHER

Model MVWX700XL2

Near Mason, OH 45040

Tyler S.

Job Details: 02/05/2024

"Customer stated unit would not spin clothes out all the way and would not unlock when done spinning unless unplugged and plugged back in, found unit had f7e7 and f7e1 error codes stored and when pit into a spin test, would not unlock when finished. Then tested tachometer in diagnostics and found no reading coming from tachometer when basket was spinning. Unit needs new actuator due to bad tachometer. Replaced actuator and tested unit, unit checks ok.; used 1 W11390781 (Wire tie) from stock, pckd up 1 WPW10006355 (Actuator)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM354DSS5

Near Mason, OH 45040

Tyler S.

Job Details: 02/05/2024

"Found right hand adjuster broken, replaced adjuster and tested unit, unit checks ok."

We serviced a

SAMSUNG DRYER

Model DV220AEW/XAA

Near Fairborn, OH 45324

Daniel

Job Details: 02/05/2024

"Inspected unit, installed heater assembly, reassembled unit, upon plugging unit back in and starting up dry cycle, unit started to run for a couple seconds and then the breaker tripped, no sign of arcing at the terminal block, but even with unit unplugged at this time the breaker will not reset, diagnosed some kind of internal issue with the dryer breaker, customer to have electrician look at the breaker, if there is any issue with the dryer after power is restored to the outlet customer will let us know if we need to come back out, customer paid for install labor and part"

We serviced a

MAYTAG LAUNDRY

Model MVW4505MW1

Near Fairborn, OH 45324

Daniel

Job Details: 02/05/2024

"Inspected unit, made adjustment to leveling legs, secured water fill hoses and drain hose behind unit with zip tie, secured drain hose into the drain, ran through test spin cycle to verify all mechanical operation checks okay; used 1 W11390781 (Tie) from stock"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW2

Near Van Buren, OH 45889

Jonathan

Job Details: 02/05/2024

"Have defective inlet valve please order part for customer. Do not have truck stock part. ; ordrng 1 W11210459 (Valve), dspstn on spec-tagged invntry: 1 W11307244 LATCH"

We serviced a

MAYTAG WASHER

Model MHW5630HW3

Near Sidney, OH 45365

John N.

Job Details: 02/05/2024

"Per testing on the previous visit, replaced the main electronic control due to off balance issues. Checked the operation of the unit in a test cycle, operation checks ok. Wp wrn"

We serviced a

WHIRLPOOL WASHER

Model WTW5100HWO

Near Vandalia, OH 45377

Jake S.

Job Details: 02/05/2024

"Customer stated unit squeals intermittently in spin, confirmed that squealing happens as unit speeds up. Determined issue is due to belt slipping, replaced belt and tested unit, checks ok."

We serviced a

MAYTAG WASHER

Model MVWC415EW1

Near Fairfield, OH 45014

Mark B.

Job Details: 02/05/2024

"Complaint of clothes wet at end of cycle. Checked errors F7E6, checked unit over, found hub not catching on gearshaft, hub needs replaced. Picked up and replaced hub, recalibrated control, retested unit, spin normal, all checks ok.; pckd up 1 W10324651 (Basket hub kit)"

We serviced a

WHIRLPOOL FREEZER

Model WRX986SIHZ00

Near Fairfield, OH 45014

Mark B.

Job Details: 02/05/2024

"Complaint of lights out in fridge. Checked unit over, bypassed freezer led, upper lights came on normally, unit needs LED module kit to replace all lights per service pointer W11460554F, s code: S191AQ. Ordering module kit to repair.; ordrng 1 W11683243 (Led module kit), dspstn on spec-tagged invntry: 1 W11601310 MODULE"

We serviced a

WHIRLPOOL DRYER

Model WED5605MC0

Near Fairfield, OH 45014

Mark B.

Job Details: 02/05/2024

"Complaint of unit not drying on regular, normal cycle will only heat at beginning, doesn't heat halfway through. Tested unit, heating and tumbling normally on timed dry, good airflow out of unit, after letting unit heat up checked outlet thermistor, ohmed at 6.2k, inlet at 28k, both in proper range for temps. Control not adjusting heat correctly, ordering to repair.; ordrng 1 W11565020 (ACU)"

We serviced a

WHIRLPOOL OVEN

Model WOEC7030PV00

Near Lebanon, OH 45036

Terry

Job Details: 02/05/2024

Replace the wiring harness test it operation ended up hurting properly at this time customer will completely reinstall themselves

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC4

Near Mason, OH 45040

Terry

Job Details: 02/05/2024

Replace the motor assembly reassembled unit removed the error code there are no error codes present at this time unit operating properly at this time customer will observe operation

We serviced a

WHIRLPOOL KITCHEN

Model KRFF507HPS04

Near Loveland, OH 45140

Terry

Job Details: 02/05/2024

Retrieved the data logger.; schdld next appmnt for 2/12 MON !

We serviced a

MAYTAG DRYER

Model MED4500MW0

Near Fairborn, OH 45324

Daniel

Job Details: 02/05/2024

"Inspected unit, found unit making noise while running again, found that motor mount clamp had popped off in the front causing motor not to be aligned properly, reinstalled motor mount and clamp, verified proper operation all checks okay"

We serviced a

GE REFRIGERATOR

Model GSS25IYNWHFS

Near Springboro, OH 45066

Joel L.

Job Details: 02/05/2024

Checked over door seals recommend it to move items away from back of shelves for proper airflow in circulation. Level door at the bottom of refrigerator and used Loctite to secure to prevent door from dropping back down over time. Instructed customer on airflow operation of unit all other checks and tests are good

We serviced a

KITCHENAID MICROWAVE

Model KOCE500ESS20

Near Dayton, OH 45458

Joel L.

Job Details: 02/05/2024

Replaced door front glass. After repair all operations are good. Cus to observe. All operations and checks are good.

We serviced a

MAYTAG KITCHEN

Model MDC4650AWW

Near Findlay, OH 45840

Jonathan

Job Details: 02/05/2024

part number W10327037 and rework number R173BVDishwasher had heating element recall. Replaced element and tested dishwasher with customer.

We serviced a

WHIRLPOOL DRYER

Model WED5605MC0

Near Mason, OH 45040

Terry

Job Details: 02/05/2024

Replaced inner door panel on the dryer unit operating properly at this time

We serviced a

WHIRLPOOL LAUNDRY

Model WED5620HW2

Near Maineville, OH 45039

Terry

Job Details: 02/05/2024

Replace the dryer drum tested operation unit is making a noise but believe it is the felt seal needing to wear in instruct a customer saying unit operating properly at this time

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FZDW10

Near Morrow, OH 45152

Terry

Job Details: 02/05/2024

Check the machine over customers complaint is slight no cool check the freezer and found it was down to about 12? also found Ice Cream soft but have made ice in ice trays not in the ice maker remove the evaporator cover inspected evaporator had frost on the top two Loops but then lost it before it got to the 3rd suspect and it compressor issue; ordrng 1 W11582579 (Compressor)

We serviced a

WHIRLPOOL RANGE

Model WFE505W0JS0

Near Dayton, OH 45405

Daniel

Job Details: 02/05/2024

"Installed right front burner switch, verified proper operation, all checks okay"

We serviced a

MAYTAG DRYER

Model MEDC215EW1

Near Dayton, OH 45424

Daniel

Job Details: 02/05/2024

"Inspected unit, found bad centrifuge switch in Drive motor, part is covered for 10 years through Factory warranty, picked up part from Office replaced motor and reassembled unit, all checks okay; dspstn on spec-tagged invntry: 1 279827 MOTOR"

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near Dayton, OH 45403

Daniel

Job Details: 02/05/2024

"Expected unit, giving f5e4 door lock error after spin cycle, ordering door lock assembly, advise customer to use bulky item cycle to make sure it's dissolving all the soap well and not to use quick wash cycle; ordrng 1 W11565030 (Door lock)"

We serviced a

WHIRLPOOL LAUNDRY

Model WTW4750YQ1

Near Dayton, OH 45420

Daniel

Job Details: 02/05/2024

"Suspension W10780048-$79.71 labor-$98.75 + taxInspected unit, found bad suspension rods allowing tub to excessively vibrate during spin cycle and not spin out close properly, need suspension rods replaced, customer to call back into office once they have enough money for the repair"

We serviced a

GLADIATOR REFRIGERATOR

Model GARF30FDGB03

Near Washington Township, OH 45458

Joel L.

Job Details: 02/05/2024

Plugged in and tested brand new inverter board and would still not start compressor tested continuity and voltage from control to inverter sound inverter is not sending voltage out of box to compressor. No pins on compressor or shorted all show resistance and continuity. Re-ordering faulty inverter; ordrng 1 W11708429 (Inverter)

We serviced a

AMANA WASHER

Model NFW5800HW2

Near Findlay, OH 45840

Jonathan

Job Details: 02/05/2024

Unit has bad drain pump. Replaced rain pump and reassembled washer ran diagnostics cycle operation checks ok

We serviced a

MAYTAG KITCHEN

Model MDB8959SKB0

Near Dayton, OH 45409

Daniel

Job Details: 02/05/2024

"Inspected unit, found short in user interface, keypads not responding, unit is getting voltage to use your interface, ordering UI assembly; ordrng 1 W11414079 (Ui housing)"

We serviced a

WHIRLPOOL KITCHEN

Model WDP730HAMZ0

Near Fort Loramie, OH 45845

John N.

Job Details: 02/05/2024

"Per testing, found that the unit would not drain due to the drain hose being kinked. Straightened the drain hose and checked for proper operation of all components in a diagnostics cycle, operation checks ok. Wp wrn; dspstn on spec-tagged invntry: 1 W10876537 DRAIN PUMP"

We serviced a

KITCHENAID KITCHEN

Model KDTM404KPS1

Near Lebanon, OH 45036

Tyler S.

Job Details: 02/05/2024

"Replaced middle left adjuster and top left mount and tested unit, unit checks ok."

We serviced a

KITCHENAID OVEN

Model KODE500ESS20

Near Madison Township, OH 45814

Jonathan

Job Details: 02/05/2024

Chris 7738395313. Service Pointer W10565140374329396364408412Average 380.5Followed service pointer from tech support. Made adjustment informed customer about preheating times and how unit is not fully preheated when preheat alarm goes off. Customer refused signature

We serviced a

KITCHENAID FREEZER

Model KRMF706EBS01

Near Centerville, OH 45458

Joel L.

Job Details: 02/05/2024

"Found led out in the fridge area, spliced and repaired/ replaced light and confirmed proper function and operation is good. Unit is cooling well. All other checks are good. ; used 1 W11683242 (Led) from stock"

We serviced a

MAYTAG WASHER

Model MVW6200KW3

Near Clayton, OH 45315

Jake S.

Job Details: 02/05/2024

"Customer stated unit drained out but didn't spin, clothes were still soaked at end of cycle. Found F8E1 fill error, ran test cycle and found cold water not coming in. Took off hose and found cold water only works when valve halfway on, doesn't work at fully open. Advised customer a plumber would be needed for issue but since valve works at halfway the unit is working fine for the moment, checks ok.; dspstn on spec-tagged invntry: 1 W11399437 PUMP"

We serviced a

WHIRLPOOL WASHER

Model WFW5605MW1

Near Brookville, OH 45309

Jake S.

Job Details: 02/05/2024

"Replaced bellow and tested unit, no leaks, checks ok."

We serviced a

WHIRLPOOL WASHER

Model WFW5090JW0

Near Hamilton, OH 45013

Mark B.

Job Details: 02/05/2024

"Complaint of unit not running cycles, not filling. Confirmed door keeps locking up, stuck in drain mode, control not responding correctly, all connections secure, needs new control, ordering to repair.; ordrng 1 W11616491 (ACU)"

We serviced a

WHIRLPOOL DRYER

Model WED49STBW1

Near Liberty Township, OH 45011

Mark B.

Job Details: 02/05/2024

"Replaced control panel and endcaps, panel is now secured properly, all checks ok."

We serviced a

WHIRLPOOL FREEZER

Model WZF34X16DW09

Near Springfield, OH 45503

Neil B.

Job Details: 02/05/2024

Installed --- Elect CNTRL. Unit started & running. Asked customer to observe.

We serviced a

WHIRLPOOL RANGE

Model WFE535S0LZ2

Near Lebanon, OH 45036

Tyler S.

Job Details: 02/05/2024

Replaced temp sensor and advised customer to wait until middle of oven is at proper temp before starting to bake. Unit checks ok.

We serviced a

WHIRLPOOL DRYER

Model WED97HEDU

Near Oregonia, OH 45054

Tyler S.

Job Details: 02/05/2024

Customer stated unit was not drying properly. Tested unit and found unit had f4e3 restricted air flow error. Tested unit and found unit heating element cycling properly and unit blower fan blowing properly. Could jot determine if dryer vent is venting properly. Advised customer dryer vents need cleaned due to dryer checking ok but having drying issues.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)

We serviced a

AMANA DRYER

Model NTW4516FW4

Near Dayton, OH 45417

Jake S.

Job Details: 02/05/2024

"Found unit squealing in spin only when it speeds up due to belt slipping on cam. Replaced belt and slipping stopped, tested unit, checks ok.; used 1 W11239857 (Belt) from stock"

We serviced a

WHIRLPOOL LAUNDRY

Model WTW5100HC3

Near Dayton, OH 45417

Jake S.

Job Details: 02/05/2024

"Found unit not starting due to lid strike mounting not staying in place, strike hangs to the side and can't sense properly. Replaced strike and tested unit, checks ok.; used 1 W11457841 (Strike) from stock"

We serviced a

MAYTAG WASHER

Model MVW4505MW1

Near Dayton, OH 45405

Jake S.

Job Details: 02/05/2024

"Customer stated unit not starting. Observed customer and found she was hitting start button without hitting power button. Instructed customer on proper starting and operation and tested unit, checks ok."

We serviced a

WHIRLPOOL RANGE

Model WEE745H0LZ1

Near Washington Township, OH 45458

Joel L.

Job Details: 02/05/2024

Unit was within one year warranty so no service call was charged. Replaced knob that was stripped out and tested for proper burner operations. All checks and tests are now good

We serviced a

MAYTAG TRIO CD

Model MFC2062FEZ02

Near Huber Heights, OH 45424

Jake S.

Job Details: 02/05/2024

"Customer stated unit has been freezing food in fridge since a power surge a few weeks ago. Confirmed issue, found fans running and damper door opening and closing on it's own but slightly noisy. Found display panel set to 33 in fridge, changed to 39 and advised customer to monitor this. Customer said she left it higher than 33 and it went down on its own. Reset board and advised it could be glitching and may need replaced, unit currently checks ok.Control WPW10677146"

We serviced a

WHIRLPOOL WASHER

Model WTW4816FW3

Near Springfield, OH 45506

Neil B.

Job Details: 02/05/2024

Issue ---- won't run. Wet clothes in unit when arrived. F0E2 ( oversuds ). Tried in manual diagnostics toWork lid lock ---- not working. Unit loaded with Roaches. Explained to customer that warranty is voided Because of Roaches. They would have to pay for labor & parts for repair & proof of exterminator before We could come back out for repair.

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Springfield, OH 45505

Neil B.

Job Details: 02/05/2024

Issue --- not going through cycle----- pulley rubbed through shield / tor up Belt. Ordering multiple parts.Next visit---- ; ordrng 1 W11239857 (Belt) and 1 W10913953 (Actuator) and 1 W11428524 (Capacitor) and 1 W10427633 (Shield) and 1 W10721967 (Splutch)

We serviced a

MAYTAG LAUNDRY

Model MVW7230HC

Near Springfield, OH 45505

Neil B.

Job Details: 02/05/2024

Issue ---- Not cycling properly. F3E3 ( Inlet water temp ) F8E6 ( water hazard ) F0E3 ( Overload).Hot & cold water are connected properly. Ran test cycle to observe ------- checked OK. Found drain hoseA little too far into stand pipe. Checked Rotor to be tight & checked wiring at drain pump connection.Removed some coin from agitator. Tech Line ( Butch ) 7738--397--879.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Dayton, OH 45414

Neil B.

Job Details: 02/05/2024

Installed --- Terminal block / Cord. ; dspstn on spec-tagged invntry: 1 5304520417 5' 30AMP 4-PRONG

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS321SDHZ08

Near Dayton, OH 45459

Joel L.

Job Details: 02/05/2024

"Came out and tested operation of ice maker and water dispenser. Removed obstruction from icemaker that was preventing operation and function of ice dispenser, after repair unit is functioning well. Removed and reinstalled filter for customer to show how to replace. Instructed customer on use and operation, all checks are good now. Cus to observe."

We serviced a

GE FREEZER

Model FUF17SMRWW

Near Dayton, OH 45459

Terry

Job Details: 02/02/2024

Check the freezer over found unit not cooling properly on further inspection found the evaporator fan motor not running the unit is by all indications and parts lookups a replace only no parts available for repair

We serviced a

WHIRLPOOL DRYER

Model WED8127LC1

Near Huber Heights, OH 45424

Neil B.

Job Details: 02/02/2024

Installed --- Motor / blower / dryer Kit. Ran unit ---- checks OK. ; used 1 4392067 ( Dryer kit) from stock

We serviced a

KITCHENAID BELLA

Model KRFC704FPS03

Near Dayton, OH 45424

Neil B.

Job Details: 02/02/2024

Not cooling --- fridge not cooling at all. Freezer has slight cooling. Pressures --- ( 27 low / 80 high ).Drawing 172 watts. Compressor running Hot. Tech Line ( Nate ) SR 7738--300--458. Tech Line said the Compressor is ineffeint. Ordering-- Compressor W1159210. Next visit --- Wednsday 2--7--24.; ordrng 1 W11592010 (Compressor Assembly) and 1 102 (R134A Kit) and 1 108 (Nitrogen) and 1 W11506635 (1/4 access valve)

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near Xenia, OH 45385

Daniel

Job Details: 02/02/2024

"Inspected unit, found loud gearcase bearings during spin cycle, also found that clutch was shorted out, customer wanted to have clutch repaired so they can use the washer in the meantime and they will go shopping for a new washer, customer does not want to replace the gear case in the washer.Gearcase-W11393685-$252.58 labor-$220.00 + tax and shipping Give customer 10% military discount; used 1 W10754448 (Clutch) from stock"

We serviced a

MAYTAG XXL FRENCH DOOR

Model MFT2976AEB01

Near Fairborn, OH 45324

Neil B.

Job Details: 02/02/2024

Installed --- Compressor. Pressurized with Nitrogen. Ran vacuum. Installed 5.5oz of R134A. Ran unit ----Unit checks OK at this time. Also installed --- access valve W11506635. Asked customer to observe.; used 1 W11506635 (1/4 access valve) from stock

We serviced a

MAYTAG WASHER

Model MVW7232HW0

Near Miamisburg, OH 45342

Tyler S.

Job Details: 02/02/2024

"Customer stated unit is not filling, tested unit in diagnostics and found unit will fill, drain, and agitate properly but when trying to spin, will just spin the agitator slowly. Found slider damaged causing issue, replaced slider and tested unit, unit checks ok.; used 1 W10734521 (Slider) from stock"

We serviced a

WHIRLPOOL WASHER

Model WFW9150WW00

Near Dayton, OH 45426

Jake S.

Job Details: 02/02/2024

"Replaced motor and tested unit, checks ok."

We serviced a

BOSCH DISHWASHER

Model SHE3AR72UC/21

Near Fairborn, OH 45324

Daniel

Job Details: 02/02/2024

"Drain pump-00611332-$50.74 labor-$123.00+ tax and shipping. Inspected unit, ran unit through test cycle, unit filled normally, unit wash motor is operating properly and sounds normal, unit is draining properly, drain pump operation sounds normal, verified no obstruction inside pump, made adjustment to insulation between pump housing and fill water line to prevent excessive vibration, all operation checks normal at this time"

We serviced a

FRIGIDAIRE WASHER

Model FLCE7522AW3

Near Enon, OH 45323

Neil B.

Job Details: 02/02/2024

Leaking ---- ordering -- dispenser tube 5304533220 ( $ 16.55 ) / Lid Strike 137513712 ( $ 18.39 ) /Shipping $ 10.00. Next visit --- Wednesday 2--7--24. Next visit ---- collect for shipping / parts / Labor $ 153.00 + Tax. ; ordrng 1 5304533220 (Fill hose) and 1 137513712 (Lid strike)

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ00

Near Fairborn, OH 45324

Daniel

Job Details: 02/02/2024

"Inspected unit, found that ice maker fill tube was frozen, disassembled ice maker housing, found that ice maker fill tube heater had popped off of The Fill tube and was not conducting heat properly, made adjustment to heater verified heater is good and is receiving proper voltage, ice maker cycled all the way around and filled properly, customer to observe operation after adjustments"

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