We serviced a
MAYTAG WASHER
Model MVW6500MBK0
Near Maineville, OH 45039
Tyler S.
Job Details:
02/06/2024
"Plumber found shutoff valve on hot water was causing no hot water, replaced valve and comtrol and tested unit, unit checks ok. Customer to monitor."
We serviced a
MAYTAG COOKTOP
Model MEC8830HS00
Near Milford, OH 45150
Terry
Job Details:
02/06/2024
Check the range over found the cooktop hot surface indicator not working properly would light on the large right burner but the Bridge Burner neither burner for the Bridge Burner would eliminate the hot surface indicator pilot light unit needs Bridge Burner; ordrng 1 WPW10248259 (Bridge burner)
We serviced a
MAYTAG KITCHEN
Model MDB7749SBM2
Near Maineville, OH 45039
Tyler S.
Job Details:
02/06/2024
"Customer stated unit leaked and normal button isn't working, tested unit and found normal, light, rinse only, and heated dry button not working. Unit needs new UI. Ran unit on a quick wash to leak check unit, and found unit filling, draining, and washing properly. Found unit has a lot of suds due to detergent buildup, likely causing the leak. Gave customer affresh tab to clean unit. Quoted repair and customer to decide on repair or replace unit.UI W10811169 $236.20Labor $123.00"
We serviced a
BOSCH REFRIGERATOR
Model KE03E022
Near Cincinnati, OH 45231
Jeremy F.
Job Details:
02/06/2024
"Found defrost drain froze over causing moisture to build up around Fan causing no Cooling in unit, cleared out defrost drain, and build up around fans, unit is draining properly at this time, customer to give 24 hours for unit to get to normal temperatures, checks okay."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ02
Near Springfield, OH 45502
Neil B.
Job Details:
02/06/2024
Issue --- ice maker not working & sometimes items in fridge section freezing. Tech Line ( Travis ) 7738--409--611. In the evening while the customer is sitting in his living room he can hear the ice shootDoor open up ---- it will do it a couple times. Tech Line said to replace UI & paddle. Next visit ---Friday 2--23--24. ; ordrng 1 W11542754 (UI) and 1 WPW10353848 (Paddle aasembly)
We serviced a
SAMSUNG DRYER
Model DV501AEWXAA
Near Bellbrook, OH 45305
Joel L.
Job Details:
02/06/2024
Replaced bearing and driveshaft on Samsung dryer for front and back of unit. Removed bulkhead in order to replace rear bearing. Unit was on fixed pedestal had to remove dryer for repair. Reassembled and tested for proper operation. Customer to observe. Parts under parts warranty and service pole under service warranty. Customer to observe; used 1 Dc97kit4 (Samsung dryer repair kit) from stock
We serviced a
WHIRLPOOL WASHER
Model WTW8127LW1
Near Bellbrook, OH 45305
Joel L.
Job Details:
02/06/2024
"Unit had locked up rotor due to slider being broken. Replaced slider and tested operation, after repair all checks are good. Cus to observe. ; used 1 W10734521 (Slider) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Dayton, OH 45434
Daniel
Job Details:
02/06/2024
"Inspected unit, found stuck solenoid not closing in water valve allowing leak during non-use, replaced water valve assembly verified proper operation, all checks okay; dspstn on spec-tagged invntry: 1 W11210459 VALVE"
We serviced a
WHIRLPOOL KITCHEN
Model WRS321SDHZ08
Near Beavercreek, OH 45434
Daniel
Job Details:
02/06/2024
"Inspected unit, checked ice maker operation, verified that Bale arm is aligned properly and moving up and down, verified that switches in the on position, verified good water flow through the dispenser area and to ice maker, verified that door switch is hitting spacer properly to verify door switches closing all the way, recalibrated unit control settings verified all checks normal, temperatures check normal; used 1 WPW10221048 (Spacer) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAHZ0
Near Dayton, OH 45434
Daniel
Job Details:
02/06/2024
"4-3. 7-1. 5-1. Motor assembly-W11087376-$239.90 labor-$123.00 + taxInspected unit, found that motor is not running, diagnosed bad motor assembly, customer may not repair unit and may just buy a new dishwasher, customer would want a to z to install new dishwasher, if we install it since they just paid a service call we would give them discounted labor price for installing dishwasher of $153.00+tax"
We serviced a
KENMORE DRYER
Model 110.69822800
Near Dayton, OH 45431
Daniel
Job Details:
02/06/2024
"Inspected unit, found unit is Heating, heating element is turning on and off normally, unit has good air flow, venting is all clear, customer stated that unit will intermittently not dry or not Advance the timer, tested timer motor and found that voltage will the intermittently cut to the timer motor and the timer motor will stop, may need control or timer motor, customer not to repair it this time, control-W10116565-no longer available --"
We serviced a
KENMORE WASHER
Model 110.20022013
Near Fairborn, OH 45324
Daniel
Job Details:
02/06/2024
"Inspected unit, found that inner basket had cracked in half at the shaft, advise customer that entire basket would need to be replaced, customer not to repair it this time.Basket-W10349185-$210.72 shipping-$120.00 labor-$123.00 + tax"
We serviced a
LG REFRIGERATOR
Model LFXS24623/01
Near Fairborn, OH 45324
Daniel
Job Details:
02/06/2024
"Dispenser assembly ACQ87414602-$307.36Labor-$123.00Inspected unit, found significant damage to front dispenser assembly from hair dryer, customer tried to defrost dispenser but damaged the entire dispenser assembly, would need to replace front dispenser assembly, customer to think about repair"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Hamilton, OH 45013
Mark B.
Job Details:
02/06/2024
"Replaced control board, recalibrated control, ran unit through test cycle, all functions normal."
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Xenia, OH 45385
Daniel
Job Details:
02/06/2024
"Inspected unit, found that rear drum seal started to pull away from the drum due to lack of adhesive, remove drum and applied high temp sealant to the tub in the seal, and reinstalled drum seal, verified proper operation, all checks okay"
We serviced a
WHIRLPOOL LAUNDRY
Model wtw4855hw3
Near Springdale, OH 45246
Mark B.
Job Details:
02/06/2024
"Replaced gearcase washplate, cam and belt, recalibrated control, tested unit, all checks ok.; dspstn on spec-tagged invntry: 1 W11454372 GEARCASE"
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Lima, OH 45805
Jonathan
Job Details:
02/06/2024
Gearcase bearings are out. Gearcase needs replaced. Customer will call if repair is wanted. W11393685 245.51 labor 253.00
We serviced a
WHIRLPOOL FREEZER
Model wrf560sehz01
Near Wapakoneta, OH 45895
Jonathan
Job Details:
02/06/2024
Replaced rails and and light switch swit h was encased in foam. Getting switchnout of a bit different. ; dspstn on spec-tagged invntry: 1 W11396033 SWITCH
We serviced a
KITCHENAID OVEN
Model KODE500ESS04
Near Saint Marys, OH 45885
Jonathan
Job Details:
02/06/2024
Convection fan motor is loading when spinning ; ordrng 1 W10860984 (Fan motor)
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Lima, OH 45807
Jonathan
Job Details:
02/06/2024
Hmi only works for a brief second then nothing cannot do any tests needs new hmi for customer. ; ordrng 1 W11675701 (Hmi) and 1 W11626074 (Acu)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT311FZDB02
Near Lima, OH 45805
Jonathan
Job Details:
02/06/2024
Compressor is locked up please order part for customer. ; ordrng 1 W11580057 (Compressor)
We serviced a
MAYTAG REFRIGERATOR
Model MBF1953DEM00
Near Yellow Springs, OH 45387
Neil B.
Job Details:
02/06/2024
Issue --- fridge is blowing GFCI behind fridge & another GFCI located at end of counter in front of fridge.Now the fridge is plugged into another outlet with extension cord that is not a GFCI & fridge is not tripping That outlet. Tech Line ( Brandon ) 7738--408--266. The tripping of GFCI could be from defrost / Ice MakerEvap Fan / Compressor motor. While on the phone with tech Line----- we put fridge in forced defrost to seeIf the defrost element was causing the tripping of GFCI ( it did NOT ). When I cycled ice maker after ice harvested & just as ice maker was going to fill the GFCI Tripped. Unit will need ---- Inlet valve WPW10498976 ( $ 117.86 ) / ice maker harness WPW10458985 ( $ 68.29 ) /Ice maker W10884390 ( $ 94.81 ) / Shipping $ 10.00 / Labor $ 175.00. Customer wants to think aboutRepair. Total if we move ahead with repair would be $ 465.96 + Tax.
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HB5
Near Piqua, OH 45356
John N.
Job Details:
02/05/2024
"Per testing on the previous visit, replaced the bad main electronic control board. Checked the unit for proper operation of all components in a test cycle, operation checks ok. Wp wrn"
We serviced a
KITCHENAID "BOTTOM MOUNT, CA"
Model KRMF706EBS01
Near Dayton, OH 45458
Daniel
Job Details:
02/05/2024
"Inspected unit, unit seems to be Cooling normally most of the time, customer showed a couple instances where the temperature Spike to 40? in the freezer and then started cooling back down to -7 again and has remained at negative 7 for over a week, customer also stated that she noticed the deli board control was changing settings all by itself, advise customer there may have been a DC voltage glitch caused by the deli board, unplugged Deli board and reset control, all checks okay at this time customer to observe. Deli control-WPW10769076-$351.51"
We serviced a
WHIRLPOOL KITCHEN
Model WDT750SAKZ0
Near Cincinnati, OH 45249
Mark B.
Job Details:
02/05/2024
"Complaint of error code showing on display, not operating. Checked stored errors, found F9E2(drain motor), F8E4(float switch). Checked drip pan, found some water left in pan, cleared water, Ran diagnostic. Test, ran through fine, drained fine, no drips underneath, reran diagnostic cycle, same results. Advised of detergent usage and loading, all checks ok."
We serviced a
SAMSUNG OVEN
Model NX58H5600SS/AA
Near Xenia, OH 45385
Joel L.
Job Details:
02/05/2024
DG94-00449A - 328.38Labor - 175.00Service call - 119.00Unit add continuity for bass igniter. But unit would only inconsistently open valve for igniter. And it would sputter and close. Good gas flow throughout the rest of the unit. Broil element was working fine. Diagnosed issue with valve/regulator. Customer to decide
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Lima, OH 45801
Jonathan
Job Details:
02/05/2024
Had a a very interesting experience getting the wash basket out of washer and an even better experience getting new basket into place. Once basket was in. Did system recalibration and diagnostics cycle operation checks ok asked customer to monitor operation.
We serviced a
MAYTAG WASHER
Model MVWP575GW1
Near Beavercreek, OH 45301
Joel L.
Job Details:
02/05/2024
"W11418231 adgitator. Found the adgitator had come loose and was removed from the washer, reinstalled and secured down into water. Testdin cycle and confirmed filling, washing and draining, secured with tie., If issue were to come back would need agitator. Customer to observe; used 1 W11390781 (Tie) from stock"
We serviced a
KITCHENAID KITCHEN
Model KDTM604KPS2
Near Xenia, OH 45385
Joel L.
Job Details:
02/05/2024
Remove the tick panel and drip tray check and secure connections on water sensor inside drip tray secured water hook up confirmed no leaks and tested for proper operation and function after repair. All checks are now good. Customer to observe
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS1
Near Dayton, OH 45459
Joel L.
Job Details:
02/05/2024
K1a9340apl1 Auth- Found that door panel was damaged inside box. Will need to order and reschedule for repair please inspect door panel before scheduling for service; ordrng 1 W11416371 (Door panel)
We serviced a
WHIRLPOOL WASHER
Model NTW4519JW2
Near Franklin, OH 45005
Joel L.
Job Details:
02/05/2024
Ran unit through Fill wash And drain cycle. Ran through main recalibration of electronic control. After repair confirmed all operations and checks are good. Customer to observe
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LS0
Near Lima, OH 45801
Jonathan
Job Details:
02/05/2024
Replaced both bad elements and switches and control. Cannot test unit in store at this time.
We serviced a
WHIRLPOOL FREEZER
Model KRFF707ESS01
Near Franklin, OH 45005
Joel L.
Job Details:
02/05/2024
Came out and tested unit operation found that there was a pinhole leak somewhere in the sealed system causing low refrigerant and ice to build up in your fan. Customer is calling the manufacturer for possible authorization due to this most likely being a leak that caused the initial issue several months ago. Customer to call if repair authorizedPart- 108/nitro Labor - removal of R134A- 200
We serviced a
KITCHENAID REFRIGERATOR
Model KBFC42FSS00
Near Blue Ash, OH 45241
Mark B.
Job Details:
02/05/2024
"Complaint of warm in freezer, too cold in fridge. Freezer at about 24 degrees, fridge section at 42. Checked pressures, high side around 100, low side, -11. Equalized in about 3 mins. Checked evap, found very partial frost pattern. Techline closed for training at this time. Confirmed with Terry that unit would need new compressor and drier, quoted parts: W10841139 $346.22, uv drier: WPW10143759 $22.09, labor $989.00, plus $150.00 Uninstall/reinstall fee. Customer is going through with repair.; ordrng 1 W10841139 (Compressor) and 1 WPW10143759 (UV drier) and 1 102 (Sealed system kit) and 1 110 (Torch kit)"
We serviced a
GE REFRIGERATOR
Model GTS22KHPARCC
Near Troy, OH 45373
John N.
Job Details:
02/05/2024
"Per testing found that the icemaker fill tube was frozen up not allowing water into the icemaker. Cleared the fill tube and checked for proper,cycle and fill of the icemaker in a test cycle, operation checks ok. Customer stated that they had an issue with the softwater filters system prior to this issue. Wp wrn"
We serviced a
KITCHENAID "M/W OTR, PURCHA"
Model KMHC319ESS06
Near West Chester Township, OH 45069
Mark B.
Job Details:
02/05/2024
"Complaint of sparking during operation, damage to wave guide. Confirmed, called techline, Bruce, documented issue, advised to replace wave guide cover. Sr: 7738402641Called safety department and documented with Donna, advised will be covering full repair, will xpart order to the office. SR: 7738384954. (K1A8XE1WL1) Part: W11662373; schdld next appmnt for 2/20 TUE !"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ11
Near Fairfield, OH 45014
Mark B.
Job Details:
02/05/2024
"Complaint of light out in fridge section. Confirmed, replaced led module, light is now strong, all checks ok."
We serviced a
WHIRLPOOL LAUNDRY
Model NED4655ew1
Near Lima, OH 45801
Jonathan
Job Details:
02/05/2024
Replaced door switch and showed store manager.
We serviced a
AMANA REFRIGERATOR
Model ASI2575GRW08
Near Franklin, OH 45005
Tyler S.
Job Details:
02/05/2024
"Replaced icemaker and tested unit, unit checks ok. Advised customer to give 24 hours to start making ice and to throw away first batch of ice."
We serviced a
WHIRLPOOL FREEZER
Model WRX735SDHZ09
Near Troy, OH 45373
Jake S.
Job Details:
02/05/2024
On call ahead found customer is sick and would like to reschedule.; schdld next appmnt for 2/12 MON AM
We serviced a
WHIRLPOOL MICROWAVE
Model WMHA9019HN1
Near Springboro, OH 45066
Joel L.
Job Details:
02/05/2024
Auth. W19Q3B1XPL1Replaced microwave door and tested for proper operation after repair heated up water in cup and reset time for customer. All checks and tests are good. Customer to observe
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Liberty Township, OH 45011
Tyler S.
Job Details:
02/05/2024
"Found unit reading defrost thermistor open again causing unit to not defrost, unit needs new UI, and defrost thermistor.; ordrng 1 W11650661 (Defrost heater) and 1 W11518203 (UI)"
We serviced a
MAYTAG WASHER
Model MVWX700XL2
Near Mason, OH 45040
Tyler S.
Job Details:
02/05/2024
"Customer stated unit would not spin clothes out all the way and would not unlock when done spinning unless unplugged and plugged back in, found unit had f7e7 and f7e1 error codes stored and when pit into a spin test, would not unlock when finished. Then tested tachometer in diagnostics and found no reading coming from tachometer when basket was spinning. Unit needs new actuator due to bad tachometer. Replaced actuator and tested unit, unit checks ok.; used 1 W11390781 (Wire tie) from stock, pckd up 1 WPW10006355 (Actuator)"
We serviced a
KITCHENAID DISHWASHER
Model KDTM354DSS5
Near Mason, OH 45040
Tyler S.
Job Details:
02/05/2024
"Found right hand adjuster broken, replaced adjuster and tested unit, unit checks ok."
We serviced a
SAMSUNG DRYER
Model DV220AEW/XAA
Near Fairborn, OH 45324
Daniel
Job Details:
02/05/2024
"Inspected unit, installed heater assembly, reassembled unit, upon plugging unit back in and starting up dry cycle, unit started to run for a couple seconds and then the breaker tripped, no sign of arcing at the terminal block, but even with unit unplugged at this time the breaker will not reset, diagnosed some kind of internal issue with the dryer breaker, customer to have electrician look at the breaker, if there is any issue with the dryer after power is restored to the outlet customer will let us know if we need to come back out, customer paid for install labor and part"
We serviced a
MAYTAG LAUNDRY
Model MVW4505MW1
Near Fairborn, OH 45324
Daniel
Job Details:
02/05/2024
"Inspected unit, made adjustment to leveling legs, secured water fill hoses and drain hose behind unit with zip tie, secured drain hose into the drain, ran through test spin cycle to verify all mechanical operation checks okay; used 1 W11390781 (Tie) from stock"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Van Buren, OH 45889
Jonathan
Job Details:
02/05/2024
"Have defective inlet valve please order part for customer. Do not have truck stock part. ; ordrng 1 W11210459 (Valve), dspstn on spec-tagged invntry: 1 W11307244 LATCH"
We serviced a
MAYTAG WASHER
Model MHW5630HW3
Near Sidney, OH 45365
John N.
Job Details:
02/05/2024
"Per testing on the previous visit, replaced the main electronic control due to off balance issues. Checked the operation of the unit in a test cycle, operation checks ok. Wp wrn"
We serviced a
WHIRLPOOL WASHER
Model WTW5100HWO
Near Vandalia, OH 45377
Jake S.
Job Details:
02/05/2024
"Customer stated unit squeals intermittently in spin, confirmed that squealing happens as unit speeds up. Determined issue is due to belt slipping, replaced belt and tested unit, checks ok."
We serviced a
MAYTAG WASHER
Model MVWC415EW1
Near Fairfield, OH 45014
Mark B.
Job Details:
02/05/2024
"Complaint of clothes wet at end of cycle. Checked errors F7E6, checked unit over, found hub not catching on gearshaft, hub needs replaced. Picked up and replaced hub, recalibrated control, retested unit, spin normal, all checks ok.; pckd up 1 W10324651 (Basket hub kit)"
We serviced a
WHIRLPOOL FREEZER
Model WRX986SIHZ00
Near Fairfield, OH 45014
Mark B.
Job Details:
02/05/2024
"Complaint of lights out in fridge. Checked unit over, bypassed freezer led, upper lights came on normally, unit needs LED module kit to replace all lights per service pointer W11460554F, s code: S191AQ. Ordering module kit to repair.; ordrng 1 W11683243 (Led module kit), dspstn on spec-tagged invntry: 1 W11601310 MODULE"
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Fairfield, OH 45014
Mark B.
Job Details:
02/05/2024
"Complaint of unit not drying on regular, normal cycle will only heat at beginning, doesn't heat halfway through. Tested unit, heating and tumbling normally on timed dry, good airflow out of unit, after letting unit heat up checked outlet thermistor, ohmed at 6.2k, inlet at 28k, both in proper range for temps. Control not adjusting heat correctly, ordering to repair.; ordrng 1 W11565020 (ACU)"
We serviced a
WHIRLPOOL OVEN
Model WOEC7030PV00
Near Lebanon, OH 45036
Terry
Job Details:
02/05/2024
Replace the wiring harness test it operation ended up hurting properly at this time customer will completely reinstall themselves
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC4
Near Mason, OH 45040
Terry
Job Details:
02/05/2024
Replace the motor assembly reassembled unit removed the error code there are no error codes present at this time unit operating properly at this time customer will observe operation
We serviced a
WHIRLPOOL KITCHEN
Model KRFF507HPS04
Near Loveland, OH 45140
Terry
Job Details:
02/05/2024
Retrieved the data logger.; schdld next appmnt for 2/12 MON !
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Fairborn, OH 45324
Daniel
Job Details:
02/05/2024
"Inspected unit, found unit making noise while running again, found that motor mount clamp had popped off in the front causing motor not to be aligned properly, reinstalled motor mount and clamp, verified proper operation all checks okay"
We serviced a
GE REFRIGERATOR
Model GSS25IYNWHFS
Near Springboro, OH 45066
Joel L.
Job Details:
02/05/2024
Checked over door seals recommend it to move items away from back of shelves for proper airflow in circulation. Level door at the bottom of refrigerator and used Loctite to secure to prevent door from dropping back down over time. Instructed customer on airflow operation of unit all other checks and tests are good
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS20
Near Dayton, OH 45458
Joel L.
Job Details:
02/05/2024
Replaced door front glass. After repair all operations are good. Cus to observe. All operations and checks are good.
We serviced a
MAYTAG KITCHEN
Model MDC4650AWW
Near Findlay, OH 45840
Jonathan
Job Details:
02/05/2024
part number W10327037 and rework number R173BVDishwasher had heating element recall. Replaced element and tested dishwasher with customer.
We serviced a
WHIRLPOOL DRYER
Model WED5605MC0
Near Mason, OH 45040
Terry
Job Details:
02/05/2024
Replaced inner door panel on the dryer unit operating properly at this time
We serviced a
WHIRLPOOL LAUNDRY
Model WED5620HW2
Near Maineville, OH 45039
Terry
Job Details:
02/05/2024
Replace the dryer drum tested operation unit is making a noise but believe it is the felt seal needing to wear in instruct a customer saying unit operating properly at this time
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW10
Near Morrow, OH 45152
Terry
Job Details:
02/05/2024
Check the machine over customers complaint is slight no cool check the freezer and found it was down to about 12? also found Ice Cream soft but have made ice in ice trays not in the ice maker remove the evaporator cover inspected evaporator had frost on the top two Loops but then lost it before it got to the 3rd suspect and it compressor issue; ordrng 1 W11582579 (Compressor)
We serviced a
WHIRLPOOL RANGE
Model WFE505W0JS0
Near Dayton, OH 45405
Daniel
Job Details:
02/05/2024
"Installed right front burner switch, verified proper operation, all checks okay"
We serviced a
MAYTAG DRYER
Model MEDC215EW1
Near Dayton, OH 45424
Daniel
Job Details:
02/05/2024
"Inspected unit, found bad centrifuge switch in Drive motor, part is covered for 10 years through Factory warranty, picked up part from Office replaced motor and reassembled unit, all checks okay; dspstn on spec-tagged invntry: 1 279827 MOTOR"
We serviced a
MAYTAG WASHER
Model MHW5630HC3
Near Dayton, OH 45403
Daniel
Job Details:
02/05/2024
"Expected unit, giving f5e4 door lock error after spin cycle, ordering door lock assembly, advise customer to use bulky item cycle to make sure it's dissolving all the soap well and not to use quick wash cycle; ordrng 1 W11565030 (Door lock)"
We serviced a
WHIRLPOOL LAUNDRY
Model WTW4750YQ1
Near Dayton, OH 45420
Daniel
Job Details:
02/05/2024
"Suspension W10780048-$79.71 labor-$98.75 + taxInspected unit, found bad suspension rods allowing tub to excessively vibrate during spin cycle and not spin out close properly, need suspension rods replaced, customer to call back into office once they have enough money for the repair"
We serviced a
GLADIATOR REFRIGERATOR
Model GARF30FDGB03
Near Washington Township, OH 45458
Joel L.
Job Details:
02/05/2024
Plugged in and tested brand new inverter board and would still not start compressor tested continuity and voltage from control to inverter sound inverter is not sending voltage out of box to compressor. No pins on compressor or shorted all show resistance and continuity. Re-ordering faulty inverter; ordrng 1 W11708429 (Inverter)
We serviced a
AMANA WASHER
Model NFW5800HW2
Near Findlay, OH 45840
Jonathan
Job Details:
02/05/2024
Unit has bad drain pump. Replaced rain pump and reassembled washer ran diagnostics cycle operation checks ok
We serviced a
MAYTAG KITCHEN
Model MDB8959SKB0
Near Dayton, OH 45409
Daniel
Job Details:
02/05/2024
"Inspected unit, found short in user interface, keypads not responding, unit is getting voltage to use your interface, ordering UI assembly; ordrng 1 W11414079 (Ui housing)"
We serviced a
WHIRLPOOL KITCHEN
Model WDP730HAMZ0
Near Fort Loramie, OH 45845
John N.
Job Details:
02/05/2024
"Per testing, found that the unit would not drain due to the drain hose being kinked. Straightened the drain hose and checked for proper operation of all components in a diagnostics cycle, operation checks ok. Wp wrn; dspstn on spec-tagged invntry: 1 W10876537 DRAIN PUMP"
We serviced a
KITCHENAID KITCHEN
Model KDTM404KPS1
Near Lebanon, OH 45036
Tyler S.
Job Details:
02/05/2024
"Replaced middle left adjuster and top left mount and tested unit, unit checks ok."
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Madison Township, OH 45814
Jonathan
Job Details:
02/05/2024
Chris 7738395313. Service Pointer W10565140374329396364408412Average 380.5Followed service pointer from tech support. Made adjustment informed customer about preheating times and how unit is not fully preheated when preheat alarm goes off. Customer refused signature
We serviced a
KITCHENAID FREEZER
Model KRMF706EBS01
Near Centerville, OH 45458
Joel L.
Job Details:
02/05/2024
"Found led out in the fridge area, spliced and repaired/ replaced light and confirmed proper function and operation is good. Unit is cooling well. All other checks are good. ; used 1 W11683242 (Led) from stock"
We serviced a
MAYTAG WASHER
Model MVW6200KW3
Near Clayton, OH 45315
Jake S.
Job Details:
02/05/2024
"Customer stated unit drained out but didn't spin, clothes were still soaked at end of cycle. Found F8E1 fill error, ran test cycle and found cold water not coming in. Took off hose and found cold water only works when valve halfway on, doesn't work at fully open. Advised customer a plumber would be needed for issue but since valve works at halfway the unit is working fine for the moment, checks ok.; dspstn on spec-tagged invntry: 1 W11399437 PUMP"
We serviced a
WHIRLPOOL WASHER
Model WFW5605MW1
Near Brookville, OH 45309
Jake S.
Job Details:
02/05/2024
"Replaced bellow and tested unit, no leaks, checks ok."
We serviced a
WHIRLPOOL WASHER
Model WFW5090JW0
Near Hamilton, OH 45013
Mark B.
Job Details:
02/05/2024
"Complaint of unit not running cycles, not filling. Confirmed door keeps locking up, stuck in drain mode, control not responding correctly, all connections secure, needs new control, ordering to repair.; ordrng 1 W11616491 (ACU)"
We serviced a
WHIRLPOOL DRYER
Model WED49STBW1
Near Liberty Township, OH 45011
Mark B.
Job Details:
02/05/2024
"Replaced control panel and endcaps, panel is now secured properly, all checks ok."
We serviced a
WHIRLPOOL FREEZER
Model WZF34X16DW09
Near Springfield, OH 45503
Neil B.
Job Details:
02/05/2024
Installed --- Elect CNTRL. Unit started & running. Asked customer to observe.
We serviced a
WHIRLPOOL RANGE
Model WFE535S0LZ2
Near Lebanon, OH 45036
Tyler S.
Job Details:
02/05/2024
Replaced temp sensor and advised customer to wait until middle of oven is at proper temp before starting to bake. Unit checks ok.
We serviced a
WHIRLPOOL DRYER
Model WED97HEDU
Near Oregonia, OH 45054
Tyler S.
Job Details:
02/05/2024
Customer stated unit was not drying properly. Tested unit and found unit had f4e3 restricted air flow error. Tested unit and found unit heating element cycling properly and unit blower fan blowing properly. Could jot determine if dryer vent is venting properly. Advised customer dryer vents need cleaned due to dryer checking ok but having drying issues.; (serial indicated as 'NotAvailable' so system created UIS w/pseudo #)
We serviced a
AMANA DRYER
Model NTW4516FW4
Near Dayton, OH 45417
Jake S.
Job Details:
02/05/2024
"Found unit squealing in spin only when it speeds up due to belt slipping on cam. Replaced belt and slipping stopped, tested unit, checks ok.; used 1 W11239857 (Belt) from stock"
We serviced a
WHIRLPOOL LAUNDRY
Model WTW5100HC3
Near Dayton, OH 45417
Jake S.
Job Details:
02/05/2024
"Found unit not starting due to lid strike mounting not staying in place, strike hangs to the side and can't sense properly. Replaced strike and tested unit, checks ok.; used 1 W11457841 (Strike) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Dayton, OH 45405
Jake S.
Job Details:
02/05/2024
"Customer stated unit not starting. Observed customer and found she was hitting start button without hitting power button. Instructed customer on proper starting and operation and tested unit, checks ok."
We serviced a
WHIRLPOOL RANGE
Model WEE745H0LZ1
Near Washington Township, OH 45458
Joel L.
Job Details:
02/05/2024
Unit was within one year warranty so no service call was charged. Replaced knob that was stripped out and tested for proper burner operations. All checks and tests are now good
We serviced a
MAYTAG TRIO CD
Model MFC2062FEZ02
Near Huber Heights, OH 45424
Jake S.
Job Details:
02/05/2024
"Customer stated unit has been freezing food in fridge since a power surge a few weeks ago. Confirmed issue, found fans running and damper door opening and closing on it's own but slightly noisy. Found display panel set to 33 in fridge, changed to 39 and advised customer to monitor this. Customer said she left it higher than 33 and it went down on its own. Reset board and advised it could be glitching and may need replaced, unit currently checks ok.Control WPW10677146"
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Springfield, OH 45506
Neil B.
Job Details:
02/05/2024
Issue ---- won't run. Wet clothes in unit when arrived. F0E2 ( oversuds ). Tried in manual diagnostics toWork lid lock ---- not working. Unit loaded with Roaches. Explained to customer that warranty is voided Because of Roaches. They would have to pay for labor & parts for repair & proof of exterminator before We could come back out for repair.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Springfield, OH 45505
Neil B.
Job Details:
02/05/2024
Issue --- not going through cycle----- pulley rubbed through shield / tor up Belt. Ordering multiple parts.Next visit---- ; ordrng 1 W11239857 (Belt) and 1 W10913953 (Actuator) and 1 W11428524 (Capacitor) and 1 W10427633 (Shield) and 1 W10721967 (Splutch)
We serviced a
MAYTAG LAUNDRY
Model MVW7230HC
Near Springfield, OH 45505
Neil B.
Job Details:
02/05/2024
Issue ---- Not cycling properly. F3E3 ( Inlet water temp ) F8E6 ( water hazard ) F0E3 ( Overload).Hot & cold water are connected properly. Ran test cycle to observe ------- checked OK. Found drain hoseA little too far into stand pipe. Checked Rotor to be tight & checked wiring at drain pump connection.Removed some coin from agitator. Tech Line ( Butch ) 7738--397--879.
We serviced a
WHIRLPOOL DRYER
Model WED4815EW1
Near Dayton, OH 45414
Neil B.
Job Details:
02/05/2024
Installed --- Terminal block / Cord. ; dspstn on spec-tagged invntry: 1 5304520417 5' 30AMP 4-PRONG
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS321SDHZ08
Near Dayton, OH 45459
Joel L.
Job Details:
02/05/2024
"Came out and tested operation of ice maker and water dispenser. Removed obstruction from icemaker that was preventing operation and function of ice dispenser, after repair unit is functioning well. Removed and reinstalled filter for customer to show how to replace. Instructed customer on use and operation, all checks are good now. Cus to observe."
We serviced a
GE FREEZER
Model FUF17SMRWW
Near Dayton, OH 45459
Terry
Job Details:
02/02/2024
Check the freezer over found unit not cooling properly on further inspection found the evaporator fan motor not running the unit is by all indications and parts lookups a replace only no parts available for repair
We serviced a
WHIRLPOOL DRYER
Model WED8127LC1
Near Huber Heights, OH 45424
Neil B.
Job Details:
02/02/2024
Installed --- Motor / blower / dryer Kit. Ran unit ---- checks OK. ; used 1 4392067 ( Dryer kit) from stock
We serviced a
KITCHENAID BELLA
Model KRFC704FPS03
Near Dayton, OH 45424
Neil B.
Job Details:
02/02/2024
Not cooling --- fridge not cooling at all. Freezer has slight cooling. Pressures --- ( 27 low / 80 high ).Drawing 172 watts. Compressor running Hot. Tech Line ( Nate ) SR 7738--300--458. Tech Line said the Compressor is ineffeint. Ordering-- Compressor W1159210. Next visit --- Wednsday 2--7--24.; ordrng 1 W11592010 (Compressor Assembly) and 1 102 (R134A Kit) and 1 108 (Nitrogen) and 1 W11506635 (1/4 access valve)
We serviced a
MAYTAG WASHER
Model MVWB855DC3
Near Xenia, OH 45385
Daniel
Job Details:
02/02/2024
"Inspected unit, found loud gearcase bearings during spin cycle, also found that clutch was shorted out, customer wanted to have clutch repaired so they can use the washer in the meantime and they will go shopping for a new washer, customer does not want to replace the gear case in the washer.Gearcase-W11393685-$252.58 labor-$220.00 + tax and shipping Give customer 10% military discount; used 1 W10754448 (Clutch) from stock"
We serviced a
MAYTAG XXL FRENCH DOOR
Model MFT2976AEB01
Near Fairborn, OH 45324
Neil B.
Job Details:
02/02/2024
Installed --- Compressor. Pressurized with Nitrogen. Ran vacuum. Installed 5.5oz of R134A. Ran unit ----Unit checks OK at this time. Also installed --- access valve W11506635. Asked customer to observe.; used 1 W11506635 (1/4 access valve) from stock
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Miamisburg, OH 45342
Tyler S.
Job Details:
02/02/2024
"Customer stated unit is not filling, tested unit in diagnostics and found unit will fill, drain, and agitate properly but when trying to spin, will just spin the agitator slowly. Found slider damaged causing issue, replaced slider and tested unit, unit checks ok.; used 1 W10734521 (Slider) from stock"
We serviced a
WHIRLPOOL WASHER
Model WFW9150WW00
Near Dayton, OH 45426
Jake S.
Job Details:
02/02/2024
"Replaced motor and tested unit, checks ok."
We serviced a
BOSCH DISHWASHER
Model SHE3AR72UC/21
Near Fairborn, OH 45324
Daniel
Job Details:
02/02/2024
"Drain pump-00611332-$50.74 labor-$123.00+ tax and shipping. Inspected unit, ran unit through test cycle, unit filled normally, unit wash motor is operating properly and sounds normal, unit is draining properly, drain pump operation sounds normal, verified no obstruction inside pump, made adjustment to insulation between pump housing and fill water line to prevent excessive vibration, all operation checks normal at this time"
We serviced a
FRIGIDAIRE WASHER
Model FLCE7522AW3
Near Enon, OH 45323
Neil B.
Job Details:
02/02/2024
Leaking ---- ordering -- dispenser tube 5304533220 ( $ 16.55 ) / Lid Strike 137513712 ( $ 18.39 ) /Shipping $ 10.00. Next visit --- Wednesday 2--7--24. Next visit ---- collect for shipping / parts / Labor $ 153.00 + Tax. ; ordrng 1 5304533220 (Fill hose) and 1 137513712 (Lid strike)
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX986SIHZ00
Near Fairborn, OH 45324
Daniel
Job Details:
02/02/2024
"Inspected unit, found that ice maker fill tube was frozen, disassembled ice maker housing, found that ice maker fill tube heater had popped off of The Fill tube and was not conducting heat properly, made adjustment to heater verified heater is good and is receiving proper voltage, ice maker cycled all the way around and filled properly, customer to observe operation after adjustments"