Local Reviews

A to Z Appliance Service Rated 4.8 out of 5 stars based on 2151 customer reviews

Map of Lima, OH

Peter was excellent




Review of A to Z Appliance Service

Fast and explained everything he was doing


Map of Rockwell, AR

Mary




Review of A to Z Appliance Service

Price extremely too high.


Map of Amelia, OH

great




Review of A to Z Appliance Service


Map of Little Rock, AR

Stewart




Review of A to Z Appliance Service


Map of Milford, OH

great service




Review of A to Z Appliance Service

great tech knows his job


Map of Loveland, OH

Great Service




Review of A to Z Appliance Service

The service person did not wear a mask


Map of Benton, AR

He did great




Review of A to Z Appliance Service


Map of Dayton, OH

Great Friendly Service




Review of A to Z Appliance Service

Jeremy from A to Z did a great job fixing my dryer, he was on time, answered my questions and was friendly. Thank you!!


Map of Waynesville, OH

Great Technician




Review of A to Z Appliance Service

great technician no muss no fuss.


Map of Cincinnati, OH

Brenda




Review of A to Z Appliance Service

Repair person ran diagnostic testing on my appliance however what the diagnostic pointed to as a problem the repairman reassured me was not the issue. A smell was the reason for my call to repair. Everything was checked but no issues per the repair person so he just documented the issue.


Great




Review of A to Z Appliance Service

Great tech does a good job


John was very honest and helpful




Review of A to Z Appliance Service

John was very honest and helpful It was disappointing that the parts needed for repair had a week wait time As a result we chose to purchase a new appliance I would recommend your company and specifically John


Best service in a long time




Review of A to Z Appliance Service

I cannot say enough about your service. He was early and he called to let me know. He was pleasant, polite and just great overall. It took him a short time to figure out what was wrong and to fix it.


Total Satisfaction




Review of A to Z Appliance Service

Neil was very courtesy, well informed with excellent knowledge of the refrigerator he came to fix. I had Neil in my home previously on a problem with a washer, his experience was obvious on that repair also. If I have additional issues I hope Neil is the one assigned to me.


Jake did awesome




Review of A to Z Appliance Service

He did great


Joy




Review of A to Z Appliance Service


Good service.




Review of A to Z Appliance Service

Very honest and straightforward. Very friendly. Knowledgeable


Great service




Review of A to Z Appliance Service

Joel Lacey is very professional. He communicated well and was very helpful


Great Service




Review of A to Z Appliance Service


Great




Review of A to Z Appliance Service

Probably his best. The refrigerator does not work


Great service!




Review of A to Z Appliance Service

Technician was courteous.


Great Service




Review of A to Z Appliance Service


Great Service




Review of A to Z Appliance Service


Great Service - Very Professional




Review of A to Z Appliance Service


Great service




Review of A to Z Appliance Service

Excellent.... on time and extremely well done from notification of times and being at job site when indicated ..!


Everything was good




Review of A to Z Appliance Service

Very good


Freezer Fix




Review of A to Z Appliance Service


Great work and super quick




Review of A to Z Appliance Service


Professional service




Review of A to Z Appliance Service


Becky




Review of A to Z Appliance Service

Great service


Great Service




Review of A to Z Appliance Service

Mark did a great job fixing my refrigerator. He was prompt, professional and very detailed in his work. Highly recommended.


Great service




Review of A to Z Appliance Service

Jake was great and and appreciated company’s ethics!


Great




Review of A to Z Appliance Service

Great


absolutely great service




Review of A to Z Appliance Service

If we have to have service again I would like to request Samuel. He was very patient with all our questions and did a superb check on our appliances.


Great Service




Review of A to Z Appliance Service

Very professional, knew his products and how they work. Up to date on Government regulations. Very patient with our questions.


Maytag washer




Review of A to Z Appliance Service

On time service, fixed the problem, no issues.


Vist went good




Review of A to Z Appliance Service


Great service always on time and quick.




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

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Great Service




Review of A to Z Appliance Service

The technician was on time, professional, and did a nice job explaining the problem and the fix.


Great




Review of A to Z Appliance Service

Great he really knows his job


Neil Barnhoff was very efficient and completed his work with expertise. Great job Neil. The oven is working perfectly this morning. It is nice to b




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

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Customer




Review of A to Z Appliance Service

Great service


Response from A to Z Appliance Service:

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Great




Review of A to Z Appliance Service

Did a great job and explained everything to me thank you very much


Jessica




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

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fast, great service.




Review of A to Z Appliance Service

This was our rental property. My renters said he was in and out in less than 30 minutes and all went perfect.


Response from A to Z Appliance Service:

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Geri




Review of A to Z Appliance Service

He arrived when said he would. Diagnosed problem correctly and ordered part and fixed. Professional and pleasant! Knowledgeable!


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Great service




Review of A to Z Appliance Service

Daniel fixed our dishwasher first time and was professional and friendly


Response from A to Z Appliance Service:

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Aundrea




Review of A to Z Appliance Service

I feel like the motor should of been a no charge to me since I have only had my dryer for 2yrs. It should of been under warranty! But Jeremy was good. He explained everything well.


great service




Review of A to Z Appliance Service


Great




Review of A to Z Appliance Service

Joel you were great but the com between a2z and lowes and me could have been better but it all worked out thanks joel i will gladly call on your services again


Was quicker than expected




Review of A to Z Appliance Service


Great




Review of A to Z Appliance Service

Fantastic work! Courteous, friendly and fast


Great customer service




Review of A to Z Appliance Service

The technician was courteous and explained in detail on what needed to be done.


Great Service




Review of A to Z Appliance Service


Dryer repair




Review of A to Z Appliance Service

Unfortunately the dryer was unrepairable and will require us to get new appliances. Joel, was professional in explaining the issue and that the parts were no longer available.


Percy




Review of A to Z Appliance Service

Good job


Maytag washer clicking noise




Review of A to Z Appliance Service


Joel=Wonderful technician




Review of A to Z Appliance Service

Joel was wonderful he took care of the problem and explained why they occurred. He also explained how the washer and new dishwasher work do I wouldn't be concerned when cycles seem to take too long.


Great




Review of A to Z Appliance Service

Excellent service glad he had part to fix microwave with him and was able to get next day service can't beat that 5 stars


Dryer fixed




Review of A to Z Appliance Service

Daniel was great. He was on time and fixed the dryer fast. It’s working great.


Great Service!




Review of A to Z Appliance Service

Pricing was fair and the service was excellent.


Excellent service!




Review of A to Z Appliance Service

Our washer broke down at a difficult time (Covid) and having it fixed in such timely manner completely gave us joy in the midst of the global pandemic. Thank you so much guys!!!


Great service




Review of A to Z Appliance Service

Neil did an outstanding job!


Great Service




Review of A to Z Appliance Service

Each visit from A to Z has been very helpful and professional.


Great job




Review of A to Z Appliance Service


Oven Glass Replacement




Review of A to Z Appliance Service

My new Whirlpool oven had the tempered glass shatter. I set up a warranty call, and A to Z came out. Whirlpool did not share the nature of the damage, so they had to make 2 house calls (one to order the parts, and one to replace them). They were very prompt, friendly, and professional on both visits. I highly recommend them!


Quick response.




Review of A to Z Appliance Service

Very courteous and careful. Knew just what to do right away.


He did fine@




Review of A to Z Appliance Service


Very good service




Review of A to Z Appliance Service

He knows the product and solved the problem. Will return with replacement items


Mary




Review of A to Z Appliance Service

He was very polite and very thorough. He found exactly what the problem was and fixed.


Response from A to Z Appliance Service:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


very good thanks




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

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Jackie




Review of A to Z Appliance Service

The young men that you send to work on my Refrigerator was wonderful very polite and respectful work efficiently and they made sure that everything was working properly before they left.. thank you so much for your help and service


Response from A to Z Appliance Service:

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Great service




Review of A to Z Appliance Service

Gave me an honest opinion on what was best for my investment in my appliances. Didn’t try to up sell me which I appreciated!


Response from A to Z Appliance Service:

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Very polite and thoughtful.




Review of A to Z Appliance Service


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Great




Review of A to Z Appliance Service

He did a real fine job and knew what he was doing


Dishwasher fixed fast




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

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Good service




Review of A to Z Appliance Service


Gooy




Review of A to Z Appliance Service

Good


Dishwasher




Review of A to Z Appliance Service

Awesom service


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

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Great Service




Review of A to Z Appliance Service

Mark was awesome. He went right to work as soon as he entered my home. He did a good job! Thank you so much!


Response from A to Z Appliance Service:

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Great and fast service!




Review of A to Z Appliance Service


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Great service




Review of A to Z Appliance Service

Should not have had trouble like this on new machine, but the service tech has very good


Response from A to Z Appliance Service:

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Awesome service




Review of A to Z Appliance Service

He was great!


Response from A to Z Appliance Service:

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Very helpful and prompt




Review of A to Z Appliance Service

She (Zenia?) did a great job quickly identifying parts and taking my order.


Great Representative for Your Company




Review of A to Z Appliance Service

John was very helpful, courteous, and solved my problem.


Great Service!




Review of A to Z Appliance Service

Extremely knowledgeable, courteous, and punctual service!


Very Informative about machline




Review of A to Z Appliance Service

John was very courteous and listen to my wife and explained the operation and why it may have not performed to her expectation.


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Excellent service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you


Debbie




Review of A to Z Appliance Service

Mark did an excellent job. Explained everything as he went. Very personable and customer oriented. I would welcome him back due to his knowledge and professionalism.


Response from A to Z Appliance Service:

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Very professional




Review of A to Z Appliance Service

He was an awesome person


Response from A to Z Appliance Service:

Thank you for you feedback!


Great service nice guy




Review of A to Z Appliance Service

Took care of the problem


Response from A to Z Appliance Service:

Thank you!


Great service




Review of A to Z Appliance Service

He did a great job.


Response from A to Z Appliance Service:

Thank you for writing a review!


Chad




Review of A to Z Appliance Service

Very good


Response from A to Z Appliance Service:

Thank you!


Dishwasher




Review of A to Z Appliance Service

The man sent didn’t care what was wrong with my dishwasher. It was perfectly clear he was getting paid to say no. He actually told me rust on the inside is cosmetic? Do you know what rust is? It’s when metal is exposed to heat and water. This is not cosmetic. This is a poorly made dishwasher that I paid extra for. I have never dealt with such an crooked company in my life. Stand by your products!


Response from A to Z Appliance Service:

We thank you for your feedback as we are always working to improve our customer's experience. We unfortunately do not have any sway in the decisions Whirlpool makes for their customer's appliances. Though we are not Whirlpool and we have no say over their decisions, we apologize for any inconvenience you experienced.


Very helpful, very informative, very polite




Review of A to Z Appliance Service

Complicated problem but serviceman did his best to correct it and inform me of details. I called Maytag after he left and again the representative was extremely helpful and overall I was very pleased with the outcome. I am now ready to use my oven and feel optimistic that I will pleased with the results.


Response from A to Z Appliance Service:

Thank you for giving us your feedback! If there was anything that we as the appliance service could have done to bring you 5-star service, please feel free to reach out and let us know.


Marilyn




Review of A to Z Appliance Service

Very nice and professional


Response from A to Z Appliance Service:

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Great Job




Review of A to Z Appliance Service


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Very helpful, kind, willing, friendly




Review of A to Z Appliance Service

Charles was very informative and so willing to wait while I cleaned area in washer.


Response from A to Z Appliance Service:

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Great service and very friendly




Review of A to Z Appliance Service


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True Great Service




Review of A to Z Appliance Service

Your employee, John, is a great representative for your firm. Took his time to explain what was not covered by the seller, Lowes.


Response from A to Z Appliance Service:

Thank you for writing a review! John is a vital part of our team.


Owner




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Good, except billing




Review of A to Z Appliance Service

Good service, but I'm trying to work out my late bill with billing, but they aren't returning my call so I can get it cleared up.


Response from A to Z Appliance Service:

Thank you for writing a review! Someone will be reaching out to you soon regarding your bill.


Excellent Service




Review of A to Z Appliance Service

The tech was super friendly and kept me informed about what was wrong and what he was doing


Response from A to Z Appliance Service:

Thank you for writing a review!


Good




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Bruce




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


awesome service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Washer service




Review of A to Z Appliance Service

On time. Very helpful


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Glo




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Professional and courteous




Review of A to Z Appliance Service

My experience was stressful dealing with Home Depot. Not happy about the no return policy.


Response from A to Z Appliance Service:

Thank you for giving us your feedback. Though we have no affiliation with Home Depot, we do apologize for any inconvenience you experienced. If there was anything we as the service provider could have done to bring you 5-star service, please feel free to reach out and let us know.


Very Professional!




Review of A to Z Appliance Service

I would definitely recommend A to Z Appliance to my family and friends.


Response from A to Z Appliance Service:

Thank you for writing a review!


Honest Company




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

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Rob




Review of A to Z Appliance Service

Fixed it.


Response from A to Z Appliance Service:

Thank you for writing a review!


good technician




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Super




Review of A to Z Appliance Service

Extremely helpful and fast


Reliable




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Great




Review of A to Z Appliance Service

Very professional, very helpful and excellent service. For all future needs I'm calling A to Z.


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Great




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Good




Review of A to Z Appliance Service

Good


Response from A to Z Appliance Service:

Thank you for giving us your feedback! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Very helpful, very knowledgeable




Review of A to Z Appliance Service

Highly recommend.


Response from A to Z Appliance Service:

Thank you for writing a review!


CC




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

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great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Daniel




Review of A to Z Appliance Service

Very nice


Response from A to Z Appliance Service:

Thank you for writing a review!


Great Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Great Service




Review of A to Z Appliance Service

The guys at A to Z were able to come out the very next day after I called. They were on time and gave me call notifications about their arrival status. They knew the exact problem with my stove and fixed it very quickly that same day, leaving no mess or evidence they were ever even here. Great service overall!


Response from A to Z Appliance Service:

Thank you for giving us your feedback! We are glad to hear the service provided to you met your expectations


Microwave




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Microwave




Review of A to Z Appliance Service

Problem not solved Probleam still exists


Response from A to Z Appliance Service:

Thank you for giving us your feedback. It looks like we have an appointment scheduled with you to come back out and resolve the issue.


terrible




Review of A to Z Appliance Service

Not satisfied with service man and he did not replace the glass on my double oven back properly. He was not very knowledgeable about appliances, and not very personable.


Great experience




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


very professional




Review of A to Z Appliance Service

very prompt service


Response from A to Z Appliance Service:

Thank you for writing a review!


maytag repair




Review of A to Z Appliance Service

fantastic experience. quick efficient and on time


Response from A to Z Appliance Service:

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Prompt and satisfactory




Review of A to Z Appliance Service

Service person arrived on time. Checked the problem before coming so he would have right part. Fixed the problem quickly.


Response from A to Z Appliance Service:

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Great people to work with!




Review of A to Z Appliance Service

We were so impressed with Jake and the job he did for us and going the extra mile for us to get the job completed.


Response from A to Z Appliance Service:

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Horrible experience




Review of A to Z Appliance Service

The technician was not knowledgeable about our appliance, he did not listen to our problem. He acted like we were an inconvenience. He was very rude, and I’m pretty sure my appliance is not fixed. Brand new not even 90 days old and we had to get it serviced.


Cynthis




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Errol




Review of A to Z Appliance Service

Quite Satisfied


Response from A to Z Appliance Service:

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Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

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Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

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Customer




Review of A to Z Appliance Service

Friendly and worked quickly.


Response from A to Z Appliance Service:

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Great




Review of A to Z Appliance Service

Very nice young man knew what to do and fixed the problem thank u


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service




Review of A to Z Appliance Service

Terry is a professional- knows his stuff and listens to his customers. Always a pleasure


Response from A to Z Appliance Service:

Thank you for writing a review!


Needed Repair and Assessment




Review of A to Z Appliance Service

Neil B. was the technician who came to service an appliance under warranty and then I wanted him to evaluate an older washer and dryer. He was efficient, informative and gave me an honest assessment of my older appliances. Took care of my new appliance and I would say if you get Neil on a service call, you'll be in good hands.


Response from A to Z Appliance Service:

Thank you for writing a review! Neil is a vital part of our team.


Great




Review of A to Z Appliance Service

On time, quick but figured out the problem and solution promptly


Response from A to Z Appliance Service:

Thank you for writing a review!


Vr




Review of A to Z Appliance Service

I Great service


Response from A to Z Appliance Service:

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superior service




Review of A to Z Appliance Service

Daniel was on time, efficient and went right to work analyzing the problem. cleaned out drain plug ...now wait and see until freezer deices.


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service




Review of A to Z Appliance Service

Neil provides great service.


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Great service




Review of A to Z Appliance Service

Great service


Response from A to Z Appliance Service:

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Washer - repair




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Great Service!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


prompt and efficient




Review of A to Z Appliance Service

refrigerator was under warranty


Response from A to Z Appliance Service:

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Great service with good explination on how to do self cleaning.




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

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Fabulous service!




Review of A to Z Appliance Service

A to Z was great! They were flexible with my schedule, prompt to the appointment, and professional in the service! I highly recommend A to Z!


Response from A to Z Appliance Service:

Thank you for writing a review! We are glad to hear that your experience with us met your expectations!


Great




Review of A to Z Appliance Service

He was very professional and very nice. You should be glad to have him on your team


Response from A to Z Appliance Service:

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Excellent service




Review of A to Z Appliance Service

Excellent for my problem with water filter in the refrigerator.


great service and quick response




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

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Title




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Courteous, efficient and knowledgable.




Review of A to Z Appliance Service

I'll call him anytime I need help with my appliances....


Response from A to Z Appliance Service:

Thank you for writing a review!


Bayard Washer Repair




Review of A to Z Appliance Service

Neil was amazing. Very polite, very easy to work with, kept us informed, and his expertise was quite evident. He also provided great insight on other brands


Response from A to Z Appliance Service:

Thank you for writing a review!


Melissa




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Excellent service!




Review of A to Z Appliance Service

Impressed with the service


Response from A to Z Appliance Service:

Thank you for writing a review!


/(




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for giving us a 5-star rating!


Mr




Review of A to Z Appliance Service

Very good service


Response from A to Z Appliance Service:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know


Joel was very professional and explained everything thoroughly.




Review of A to Z Appliance Service

Joel was prompt and had our repair done quickly.


Response from A to Z Appliance Service:

Thank you for writing a review! Joel is a vital part of our team.


satisfied customer




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Great




Review of A to Z Appliance Service

Excellent service and answered all questions satisfactorily,


Just a review




Review of A to Z Appliance Service

Jake was unable to fix my dryer, but it was beyond repair anyway. I appreciate Jake’s candor.


Response from A to Z Appliance Service:

Thank you for writing a review! We apologize for any inconvenience you may have experienced.


Dianne




Review of A to Z Appliance Service

Jake was very helpful when we needed appliance repair. He is considerate & knowledgeable. I would recommend him to my friends & family. Thank you.


Response from A to Z Appliance Service:

Thank you for giving us your feedback! Jake is a vital part of our team!


Service review




Review of A to Z Appliance Service

Joel was terrific, professional and very knowledgable. Although he could not fix my issue, I appreciate the suggestions he gave me on how to handle it moving forward. The only reason I didn’t give him/service all Excellent ratings was he turned 2 breakers off to work on the refrigerator. When he was finished, he only turned 1 of them back on. That left my second refrigerator without power until I realized it about 8 hours later that evening. Disappointed that they weren’t both turned back on and I lost some items that defrosted in my freezer.


Mark was Great




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

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Very good service




Review of A to Z Appliance Service

Very good customer service. Ran diagnostic, ordered parts. When parts arrived scheduled to come back to repair. Removed broken parts and replaced new. Removed lots of frozen ice from behind inside fridge panel. Left no mess.


Response from A to Z Appliance Service:

Thank you for giving us your feedback! We are glad to hear that your experience met your expectations.


Amy




Review of A to Z Appliance Service

Neil was very friendly and worked hard to figure out the problem with my microwave.


Response from A to Z Appliance Service:

Thank you for giving us your feedback! Neil is a vital part of our team.


Leveling the Dishwasher




Review of A to Z Appliance Service

Awesome Service. I learned a lot about how to achieve the best performance from my dishwasher


Response from A to Z Appliance Service:

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Great




Review of A to Z Appliance Service

Polite, efficient, nice ,fair. Thanks for timely service.


Response from A to Z Appliance Service:

Thank you for writing a review!


Great




Review of A to Z Appliance Service

he did a wonderful job. very polite Terry is a great worker he gets a 100 .THANKS TO EVERY ONE AND TO U TERRY ..THANKS MAYTAG FOR YOUR KIND SERVICE . DOING THIS THANKS AGAIN I APPREACITE IT FR.BOTTOM OF MY HEART .GOD BLESS U ALL


Response from A to Z Appliance Service:

Thank you for writing a review! We are glad to hear the service provided met your expectations!


Intermittently working dryer




Review of A to Z Appliance Service

We gave A to Z a real problem which turned out to be a breaker problem rather than a dryer problem. A to Z made a second trip to house at no cost.


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Jeff




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

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very good service




Review of A to Z Appliance Service

very good


Response from A to Z Appliance Service:

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Whirlpool 3-door refrigerator/freezer not producing ice cubes in lower freezer drawer.




Review of A to Z Appliance Service

Efficient & professional aervice.


Response from A to Z Appliance Service:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Great service, informative, kind and professional




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service




Review of A to Z Appliance Service

Representative was courtesy, quickly identified the problem and fixed it.


Response from A to Z Appliance Service:

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Wonderful




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

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Excellent service




Review of A to Z Appliance Service

John is friendly and very efficient, arriving right on time. He explained everything in a manner I could understand and I appreciate that very much.


Response from A to Z Appliance Service:

Thank you for writing a review! John is a vital part of our team who strives to complete each job efficiently and thoroughly.


Great




Review of A to Z Appliance Service

He knew immediately what the he Problem was. Very efficient, neat and very friendly.


Response from A to Z Appliance Service:

Thank you for writing a review for us!


Wonderful service




Review of A to Z Appliance Service

Michael was awesome. Very kind and helpful. Thanks so much for fixing my dishwasher.


Awesome service!




Review of A to Z Appliance Service

Jeremy was a great technician. He was fast, informative and professional. I loved the email feature that allowed is to see how long it would be until our technician arrived. I would hire AtoZ for any future appliance repair issues. Thanks again for great service and an awesome staff!


Response from A to Z Appliance Service:

Thank you for writing a review! Jeremy is a vital part of our team!


Great service




Review of A to Z Appliance Service

Very knowledgeable and professional


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Service




Review of A to Z Appliance Service

Would like to have had the company contact our residence as to when the service would be conducted. Customers shouldn't have to be on standby all day not knowing when service would be expected, Once we contacted the company they indicated the time would be anywhere from 3-6 p.m. We understand that Neil had trouble with his vehicle and appreciate that he made the effort with management to get our service call taken care of. He was very considerate when he arrived and accomplished the job.


air freeze




Review of A to Z Appliance Service

John got the job done .


Response from A to Z Appliance Service:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Dave




Review of A to Z Appliance Service

D


Response from A to Z Appliance Service:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


John




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Randy




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Great




Review of A to Z Appliance Service

We have had him before at our home ask whenever we call to have him again very nice gentleman and informative


Response from A to Z Appliance Service:

Thank you for writing a review! Joel is a vital part of our team!


Great, knowledgeable service!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Terrific service




Review of A to Z Appliance Service

What a great experience. Knowledgeable, fast and professional!


Whirlpool icemaker




Review of A to Z Appliance Service


Great service




Review of A to Z Appliance Service

Thoughtful great care to the job


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Mrs.




Review of A to Z Appliance Service


Unresolved




Review of A to Z Appliance Service

Issue is unresolved. Terrible experience!!


Response from A to Z Appliance Service:

We do apologize for any inconvenience that you have experienced. You will be hearing from our office soon to get you back on the schedule.


Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL MSS25C4MGZ01 Per customer unit was serviced by another company on 6/22.

Near Big Oak Ln, Batesville, AR 72501
Terry  S.

Terry S.

WASHER WHIRLPOOL MVWB765FW3 "Replaced valve. Checked operation, good; dspstn on spec-tagged invntry: 1 W11165546 VALVE"

Near Dekalb Rd, Tumbling Shoals, AR 72581
Terry  S.

Terry S.

DRYER MAYTAG MEDC465HW0 Removed debris from blower wheel checks good

Near Lilley Cove, Greenbrier, AR 72058
Terry  S.

Terry S.

RANGE WHIRLPOOL WFG515SOEW1 Baking pans in warming draw shorting against igniter. Moved pans repaired wire unit checks good

Near AR-25, Greenbrier, AR 72058
Micheal@atoz1.com

Micheal@atoz1.com

RANGE KITCHENAID KSDB900ESS2 "F2 E0 code, tested unit and found failed control panel. Ordered Control panel; ordrng 1 W10913685 (panl-cntrl)"

Near Vera Ln, Hot Springs Village, AR 71909
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR KITCHENAID KRFF707ESS01 Inspected unit and found jammed diffuser assembly. Found ice on fresh food evaporator. Ordered thermistor and diffuser assembly. Collected by card. Trip Labor PartS Tax. Balance of.; ordrng 1 W11033168 (harns-wire) and 1 WPW10248595 (control)

Near Quail Ridge Dr, Hot Springs Township, AR 71901
Micheal@atoz1.com

Micheal@atoz1.com

WASHER WHIRLPOOL WTW5000DW3 "Found cracked valve assembly, cannot run diagnostics on unit, found failed main control ; ordrng 1 W11038689 (valve) and 1 W11417466 (CONTROL )"

Near Copperhead Dr, Malvern, AR 72104
Charles S.

Charles S.

REFRIGERATOR KITCHENAID KRMF706EBS01 W10815694 doorDAMAGED IN BOXNEEDS REORDERED. ; ordrng 1 W10815694 (dor-fip bl)

Near Meadowcreek Dr, Cincinnati, OH 45244
Charles S.

Charles S.

WASHER WHIRLPOOL MHW5500FW0 Unit power from wall is good. Unit getting several error codes for pressure hose error and no drain and no water fill. Need parts listed for repairLock wpw10443885Acu w11201285Valve wpw10435242Pump wpw10605427Ptrap w10903220Switch wpw10448876Hose w11044559; rqstng P&A on 1 w10903220 (trap) and 1 w11044559 (hose) and 1 w11201285 (cntrl-elec) and 1 wpw10435242 (valve) and 1 wpw10443885 (door lock) and 1 wpw10448876 (switch-wl) and 1 wpw10605427 (pump-water)

Near Mt Carmel Rd, Cincinnati, OH 45244
Joel L.

Joel L.

WASHER WHIRLPOOL MVWX655DW0 W10625696 control 181.60Unit needs main electronic control for intermittent cycling issues. Mechanically all components are functioning. Unit has multiple errors pointing back to control failure. Rescheduling for install; ordrng 1 W10625696 (CONTROL )

Near Brampton Abbey, Morrow, OH 45152
Samuel R.

Samuel R.

WASHER MAYTAG MHW6630HW0 "Installed the control board. Attempted to install the rotor but could not get the bolts off the back. Advise the customer that we would have to install a new tub due to the bolt not coming off. Ordering parts; rqstng P&A on 1 W11287257 (TUB) and 6 W11314661 (screw)s, ordrng 1 W11314664 (heater), rqstng P&A on 1 W11314776 (cover), ordrng 1 W11354542 (STATOR)"

Near Kenwood Rd, Cincinnati, OH 45242
Samuel R.

Samuel R.

30' FDBM WHIRLPOOL WRF560SEHW00 Inspected the unit and found in diagnostics the water valve working and dispensing water properly. Tested the pad on the door dispenser multiple times would not activate any water. Remove the user interface panel and found the harness connection damaged at the UI. Ordering parts; ordrng 1 W10433547 (pad) and 1 W11082783 (cntrl-elec)

Near Darnell Ave, Cincinnati, OH 45236
Samuel R.

Samuel R.

WASHER WHIRLPOOL WETLV27HW1 Inspected the unit and after multiple attempts was able to enter diagnostics and found an error code for over sudes and motor fault. Ran a manual test cycle and the unit failed and drained properly but would not activate the motor. Tested wire harnesses and control board and found them securely connected. Inspected the underside of the unit and found the capacitor and motor failed. Ordering parts. Contact info for billing : Haley Renner 513-631-4747 email: hrenner@residenceatag47.com for approval. ; rqstng P&A on 1 W10890624 (motor-drve) and 1 W11158830 (capacitor) and 1 W11367652 (CONTROL)

Near Stewart Rd, Cincinnati, OH 45236
Mark B.

Mark B.

DISHWASHER SAMSUNG DW80J7550UG "Complaint of unit leak from front left of dishwasher during beginning of cycle, ran unit through test, found water dripping from front left of unit during test cycle, found seal is worn, needs replaced, quoted part: DD62-00097B, labor, customer is going through with repair.; ordrng 1 DD62-00097B (SEAL)"

Near Camden Park Ct, Springboro, OH 45066
Jeremy F.

Jeremy F.

WASHER WHIRLPOOL WTW5000DW3 "Checked for error codes, no stored error codes, tested unit, found unit is filling with hot water when tap cold is selected, tried to calibrate unit, unit will not calibrate, needs control replaced.; ordrng 1 W11417466 (CONTROL)"

Near Mallory Ct, Fairborn, OH 45324
John N.

John N.

WASHER WHIRLPOOL WFW6620HC0 Per testing found a small hole in the bellows around the 7 o’clock position. Per service pointer W11436352 Ordering new bellows and ACU. WP WRN; ordrng 1 W11314648 (bellow) and 1 W11322905 (cntrl-elec)

Near Cider Mill Way, Tipp City, OH 45371
Pete H.

Pete H.

LAUNDRY WHIRLPOOL WETLV27HW Call customer at 409-599-5573 need 2 techs to move and take dryer off called tech support just to make sure that there wasn't a different way to take the lid off the washer Sr number is7728079527; schdld next appmnt for 6/19 FRI AM

Near S Main St, Findlay, OH 45840
Pete H.

Pete H.

WASHER WHIRLPOOL WFW5620HW0 Took Bellows off and look for cuts or abrasions did not find them ran washer in quick wash and normal wash and could not find any leaks but according to the customer it does not leak every time did find water spots leaking down from both the front of the washer or the fellows are at and from the soap dispenser on the side so changing both dispenser drawer and bellows ; ordrng 1 W11314648 (Bellow) and 1 W11318755 (Dispenser draw)

Near Rd F-6, Leipsic, OH 45856
Jake S.

Jake S.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Confirmed dispensing issue, Whirlpool Auth for parts coverage, needs control and auger motor.; ordrng 1 W11089236 (cntrl-elec) and 1 W11202789 (motor)"

Near Burnham Woods Dr, Franklin, OH 45005
Pete H.

Pete H.

WASHER MAYTAG MVW6230RHW0 Put washer into diagnostic mode and it would not do anything could not get any component to run in diagnostic mode or in normal mode tried live lock mode and it would not lock the lid lock washer did have the F9 E1 code but I could not even get it to calibrate or going to any sort of test mode aim controller and the lid lock; ordrng 1 W11394572 (Lid lock) and 1 W11413404 (Control panel)

Near Rd 11, Ottawa, OH 45875
jonathan@atoz1.com

jonathan@atoz1.com

REFRIGERATOR WHIRLPOOL WRF535SMBM00 Mullion is catching not allowing door to always close properly guides for upper shelf are broken so shelf doesn't stay straight please order parts for customer ; ordrng 1 WPW10516603 (Rail) and 1 WPW10516602 (Rail) and 1 WP12722803AP (Mullion)

Near Wells Rd, Anna, OH 45302
jonathan@atoz1.com

jonathan@atoz1.com

WASHER MAYTAG MVWX655DW1 Cam makes clunking sound during spin cycle. Cam gear case motor and controller needs replaced. ; ordrng 1 W11035751 (Gearcase) and 1 W11026785 (Motor) and 1 W10721967 (Cam) and 1 W11116592 (Main control board) and 1 W10902814 (Wash plate)

Near Rd 23-T, Fort Jennings, OH 45844
Daniel  L.

Daniel L.

REFRIGERATOR WHIRLPOOL WRB322DMBM00 "Diagnosed no water pressure from supply, customer to have plumber look at supply issue, ice maker fill line detached from fill tube. Ordering parts. ; ordrng 1 WPM0114003 (Clip) and 1 W11176463 (Tube)"

Near Southlea Dr, Dayton, OH 45459
Daniel  L.

Daniel L.

REFRIDGERATOR KITCHENAID KTRS22QAWH01 Disgnosed. Augar motor. WP2188242-. ; ordrng 1 WP2188242 (Auger motor)

Near Simison Rd, Spring Valley, OH 45370
jonathan@atoz1.com

jonathan@atoz1.com

WASHER MAYTAG MVWB865GW0 Unit has F6e2 unit will not run thru diagnostics. Console and main control need replaced. Please order parts for customer. ; rqstng P&A on 1 W11135391 (Console) and 1 W11162440 (Main control)

Near Sandusky Rd, Lima, OH 45801
John N.

John N.

DRYER WHIRLPOOL WED4950HW0 Found the unit was still in the box and had scratches on the top panel. Ordering new top panel. Wp 30 day Cosmetic wrn; ordrng 1 WP8563663 (top)

Near Eleanor Ave, Piqua, OH 45356
Charles S.

Charles S.

WASHER MAYTAG MVWX655DW1 W11116592 controlW11127357 housingAfter just entering unit periodically on its own. Ran diagnostics and and. No error codes. Power to unit is good and water pressure is good. Ordering parts for repair. ; ordrng 1 W11116592 (cntrl-elec) and 1 W11127357 (housing)

Near Branch Hill-Guinea Pike, Milford, OH 45150
Charles S.

Charles S.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Power to unit is good. Unit is not cooling correctly in fridge. Frost on tubing near compressor but not on fridge evap. Frost slightly on freezer evap as well. Blockage in sealed system. Unit needs sealed system repair. Ordering parts for repair. Unit has 5 yr warranty on parts and labor for sealed system. Cx pd scall. Compressor w10903340Evap fridge w10865322Frizzier evap w11035643******send parts to office for sealed system tech*****Scheduled 3 call count and out 15 days. ; ordrng 1 w10865322 (evaporator) and 1 w10903340 (compressor) and 1 w11035643 (evaporator)

Near Ivy Ln, Milford, OH 45150
Jake S.

Jake S.

COOK TOP - ELECT FRIGIDAIRE FEC32S6ABC "Found right rear burner not operating at all, needs either element or switch, possibly both. Front right element operates but heating too high, needs switch.; ordrng 2 318293825 (switch,elem 8')s and 1 903118-9010 (element,large 8')"

Near , OH
Samuel R.

Samuel R.

REFRIGERATOR WHIRLPOOL WRS571CIDM02 Inspected the unit and found while in diagnostics the harvest cycle was showing the icemaker off. Tested the door switch and found it good along with the on off switch. Call tech line and they advised to check the wire harness at the bottom of the door. Inspected wire harness and found a small cut in the wire harness which had cut through two small wires. Tech line advised that the entire door would have to be replaced. #7728083883Called partner team and they provided another authorization number to cover the parts on the unit. Ordering parts.Authorization #WQSFU00DP1; ordrng 1 LW10691266 (dor-fip)

Near Arnold Dr, Cincinnati, OH 45215
Charles S.

Charles S.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 Wpw10479155 damper assy. Damper door is loud when opening and closing. Needs part for repair. Power good and operating as designed. ; ordrng 1 Wpw10479155 (control)

Near OH-132, Amelia, OH 45102
Charles S.

Charles S.

MICROWAVE KITCHENAID KOCE500EBS05 "Installed all parts. Harness w11449277Control w10916778 twiceW10915648 control twiceW10211972 switch.Power,to unit is good. Unit still giving open close door error code. Already replaced parts several times. Calling wpl tech line.Tech line rep....AdrianFile number# 7728064995Spoke with that line and they sold we order parts plus additional part the filter board. Tech mentioned it isn’t noted but filter board can pop and take other controls out as well. All has been documented and noted. W11398764 filter; ordrng 1 W10915648 (cntrl-elec) and 1 W11179310 (cntrl-elec) and 3 W11188752 (fuse)s and 1 W11398764 (FILTER) and 1 w10916778 (swtch-memb) and 1 w11449277 (HARNESS)"

Near Legendary Trails Dr, Cincinnati, OH 45245
Daniel  L.

Daniel L.

LAUNDRY WHIRLPOOL WFW5090JW0 "Found unit was stuck in flood mode. Removed shipping bolts, checked pressure switch, manually opened the door, ran washer through several cycles. Documented issues with techline. Verified all checks ok. ; schdld next appmnt for 6/22 MON !"

Near Louise Dr, Xenia, OH 45385
Joel L.

Joel L.

WASHER WHIRLPOOL WFC7500VW2 WPW10192965 MCU 262.79WPW10192966 CCU 328.30Labor 200.00Removal - 72.45; ordrng 1 WPW10192965 (CCU 328.30) and 1 WPW10192966 (MCU 262.79)

Near Wilmington Rd, Oregonia, OH 45054
Joel L.

Joel L.

WASHER WHIRLPOOL WTW5000DW0 "Unit has bad suspension rods and basket drive hub is stripped out on basket. Will need transmission, suspension rods and basket for repair. Rescheduling for Auth. ; rqstng P&A on 1 W10752719 (BASKET ) and 1 W11035751 (TRANSMISSION ) and 1 W11130362 (SUSPENSION RODS. )"

Near Pepper Pike, West Chester Township, OH 45069
Pete H.

Pete H.

FREEZER WHIRLPOOL WRT311FZDW01 Found that freezer door seal was not installed properly and is bowing at the bottom of the freezer try to reinstall freezer door seal but the door insulation was not letting me reinstall the seal I need to order a new freezer door; ordrng 1 W10599407 (Freezer door)

Near S Main St, Bluffton, OH 45817
Pete H.

Pete H.

REFRIGERATOR WHIRLPOOL WRF757SDEE00 Refrigerator ice maker had error code for ice maker motor lost home position so need to replace ice maker

Near Canterbury Dr, Findlay, OH 45840
Pete H.

Pete H.

FREEZER MAYTAG MZF34X20DW03 Customer needs after 3:30 appointment put freezer through diagnostic test there were no codes but removed power to get out of diagnostic mode and after I reapply power nothing in the control panel would work need to order new control panel; ordrng 1 W11253258 (Control box)

Near W North St, Kenton, OH 43326
Pete H.

Pete H.

DRYER WHIRLPOOL WED5000DW2 Dryer door seal it is ripped and burnt need to replace the door seal and the rear door part due to burn marks on the door. This customer is located on Walnut Street that is off of 117 if you use address 12079 State Route 117 the customer's house is on the Walnut Street behind the abandoned CW general store ; ordrng 1 WP695737 (Rear door) and 1 W10906683 (Door seal)

Near Walnut St, Belle Center, OH 43310
jonathan@atoz1.com

jonathan@atoz1.com

WASHER WHIRLPOOL WTW7300DW0 Unit has no error codes in diagnostics. Water was standing in washer. Used meter and found 118 volts at drain pump across blue and white wires. When unit was put intomdrain and spin. Pump was not running. Please order part for customer ; ordrng 1 WPW10581874 (Pump)

Near Redbud Ave, Celina, OH 45822
Mark B.

Mark B.

REFRIGERATOR KENMORE 79572043110 "Complaint of unit making loud clicking noises from ice maker, turning ice maker off stops noises. Tested ice maker, ice maker inlet line is fine, unit needs new ice maker to mitigate issue, quoted part: AEQ73110205, labor. Customer is going through with repair.; ordrng 1 AEQ73110205 (ICE MAKER)"

Near Clinton St, Clayton, OH 45315
Charles S.

Charles S.

REFRIGERATOR WHIRLPOOL KSSS42DBX00 2188320A gasket Scall Labor Qoute Today Remaking balance is labor plus tax.Door seal isn’t molding against cabinet as it should. Needs door seal for repair. Cx paid on one card and. On another; ordrng 1 2188320A (gasket-dor)

Near Ravens Run, Cincinnati, OH 45244
Charles S.

Charles S.

RANGE KITCHENAID KSGG700ESS1 Power to unit is good. Unit will. To power on. Unit will need following parts for repair. Gas still came through because unit control blew. Replacing parts to repair unit. All power from terminal to controls a is lost. W11025120 trimW11029431 controlW11034208 controlWpw10603096 displayW10861656 regulator; ordrng 1 W10861656 (regulator) and 1 W11025120 (trim-vent) and 1 W11029431 (panl-cntrl) and 1 W11034208 (cntrl-elec) and 1 Wpw10603096 (cntrl-elec)

Near Delta Ave, Cincinnati, OH 45226
Jeremy F.

Jeremy F.

LAUNDRY MAYTAG MVWB835DW4 "Found glass for lid Glue has come out causing glass to push out of lid, needs lid replaced to fix.; ordrng 1 W11259006 (lid)"

Near Silver Dome Dr, Dayton, OH 45414
Jeremy F.

Jeremy F.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 "Checked power to compressor, checked amp draw, found compressor pulling less than a half and amp, found compressor is getting 120 volts, found high side is warm, found low side is warm, needs compressor replaced.; ordrng 1 WPW10507886 (compressor)"

Near Keenan Ave, Dayton, OH 45414
Neil B.

Neil B.

REFRIGERATOR AMANA ABB1921DEW Complaint — leaking from valve on back of fridge. Not Able to stop leaking at valve. Unit will need new valve. Ordering valve. Next visit — Monday 6-15-20.; ordrng 1 67003753 (INLET VALVE )

Near Studebaker Rd, Tipp City, OH 45371
Terry  S.

Terry S.

WASHER WHIRLPOOL WTW6400SW1 "Checked the washer and found a 'ol' error code, unpin further testing determined the main control board needs replaced. Gave estimates of Part numbers WPW10189966"

Near Little Creek Ln, Cincinnati, OH 45246
Terry  S.

Terry S.

COOK TOP - ELECT JENNAIR JED3430WS00 Check the cooktop over found switch for right rear element not operating properly unit needs switch replaced; ordrng 1 WPW10215034 (Switch)

Near Mistymorn Ln, Cincinnati, OH 45242
John N.

John N.

REFRIGERATOR WHIRLPOOL KRSC503ESS01 Per testing on previous visit with techline installed a dat logger to collect cooling and temperature data. Will return on Tuesday 6/16/2020 to retrieve data logger. Wp wrn; schdld next appmnt for 6/16 TUE 12-4

Near Ridgedale Rd, Dayton, OH 45406
Charles S.

Charles S.

BUILT-IN M/W KITCHENAID KMBD104GSS01 "Called echoing on 6-11-20 never got through. Unit was not heating after about 5 mins. Replaced control and cap, mag, trans. Started unit and unit popped at about 20 secs. Called back on today 6-12-20Tech line Joel stated....to replace switches and filter board. Possibly other parts as well again. Then lost call with tech on techline. Tech stated his system just crashed and didn’t get any notes in system. Said he opened another file and would get notes in system. 7728061961 file number.Partner Denise stated well that’s why unit has a warranty and they will not replace unit. Not until there’s been three calls and then that subject for replacement is up for discussion. Partner team also taking notes and documenting everything. File #7727934017 ordering parts againPls send terry with me. Spoke with Wayne; ordrng 1 W11199548 (transformr) and 1 W1121143 (CONTROL) and 1 W11301135 (magnetron) and 2 W11305909 (switch)s and 1 W11331071 (CONTROL) and 1 W11362

Near Deer Path, Milford, OH 45150
Micheal@atoz1.com

Micheal@atoz1.com

DRYER MAYTAG MEDC465HW0 "Installed failed seal, still don’t have clips. ; schdld next appmnt for 6/18 THU !"

Near Stricklin Rd, Alexander, AR 72002
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Tested unit and found compressor clicking, performed amp draw and found compressor pulling 12.0 amps. Tested voltage coming off starting device and found 120vac. Unit has shorted compressor. Accidentally put pictures on wrong ticket, refer to ticket 55941 for quick pics. ; ordrng 1 W11209866 (compressor)"

Near Twin Points Rd, Hot Springs, AR 71913
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Inspected unit and found freezer door gasket is torn allowing warm air to invade freezer causing frost to build up on the border. The rest of the unit is operating normally. Only signs of problem is frost build up around interior freezer door.; ordrng 1 W10407216 (gasket-fip)

Near Doggett Dr, Royal, AR 71968
Micheal@atoz1.com

Micheal@atoz1.com

WASHER WHIRLPOOL WTW5000DW3 "First visit washplate screw came out fine, could not remove it this time, ordered gearcase, plate and bolt.; ordrng 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W11035751 (gearcase)"

Near Lynnwood Dr, Benton, AR 72015
Micheal@atoz1.com

Micheal@atoz1.com

DISHWASHER KITCHENAID KDPE234GPS0 Tested unit and found fill valve stuck open and display blanks out intermittently. Ordered valve and main control ; ordrng 1 W11175771 (valve-inlt) and 1 W11305303 (cntrl-elec)

Near Daganza Pl, Hot Springs, AR 71909
Micheal@atoz1.com

Micheal@atoz1.com

DISHWASHER MAYTAG MDB7959SHK0 "Tested unit and found very low wash power, tested both wash arms and the water pressure wouldn’t move them. Water pressure to the valve is normal. Tried on different cycles with the same outcome. Ordered WPW10591570; ordrng 1 WPW10591570 (pump&motor)"

Near Heaton Ln, Hot Springs, AR 71901
Micheal@atoz1.com

Micheal@atoz1.com

WASHER WHIRLPOOL WFW6620HC "Inspected unit and found it is level, jam nuts are snugged, shipping pins have been removed, customer is not over or under filling unit, proper soap and amount is being used. Called tech line in reference to service pointer W11445524. File number 7728032330. Tech line advised replacing ACU due to updated software. Ordered W11322905; ordrng 1 W11322905 (cntrl-elec)"

Near Fox St, Hot Springs, AR 71901
Micheal@atoz1.com

Micheal@atoz1.com

WASHER MAYTAG MHWE500VW00 "As soon as I put it in drain/spin the pump cracked at one of the mounting legs, ordered WPW10730972; ordrng 1 WPW10730972 (pump-water)"

Near Juniper Dr, Benton, AR 72015
Micheal@atoz1.com

Micheal@atoz1.com

ICEMAKER KITCHENAID KUIX305ESS2 "Found leaking filter housing, tried new filter but it made no difference. Ordered W11266112; ordrng 1 W11266112 (housing)"

Near St Andrews Dr, Benton, AR 72019
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR WHIRLPOOL WRS311SDHB01 "Found locked up auger motor, will have to cut coupler of, ordered motor and coupler ; ordrng 1 W11310391 (MOTOR ) and 1 WPW10169511 (coupling)"

Near W North St, Benton, AR 72015
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR AMANA ART318FFDB06 "Customer complaint unit will come on for approximately 30 seconds then shut completely off except for the light and indicators. Shook harness in the compressor area and it came back on, shook it again and it shut off. Customer has replaced the control box 3 times with no success. Ordered W11238433.; ordrng 1 W11177653 (harns-wire) and 1 W11238433 (HARNESS)"

Near W South St, Benton, AR 72015
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR WHIRLPOOL WRF767SDEM01 File number 7728022562. Refer to service bulletin W11092686E. Evaporator has a possibility of moving and this kit should hold it in place. ; ordrng 1 212643 (sealer-gum) and 2 67006425 (screw)s and 2 W11456069 (CLAMP )s and 1 WPW10339879 (tie-wire)

Near Laser St, Hot Springs, AR 71901
Anthony  E.

Anthony E.

KITCHEN WHIRLPOOL GU2455XTSS2 "Found wash motor, inoperative, control coming on, wash motor, not starting, ordering part, WPW10780877 sump assembly,labor,; ordrng 1 W10780877 (Sump assembly)"

Near Foxchase Dr, West Chester Township, OH 45069
Anthony  E.

Anthony E.

DISHWASHER KITCHENAID KDFE104HPS0 "Customer, complaint that soap dispenser does not always open, could not recreate, ordering dispenser. ; ordrng 1 W10861000 (Dispenser)"

Near Pilgrim Pl, Cincinnati, OH 45246
Mark B.

Mark B.

REFRIGERATOR KITCHENAID KRFF507HBS00 "Complaint of unit rattling intermittently, found noise coming from evaporator fan, visually inspected fan during test, fan is not turning, but making noise, needs replaced, ordering to repair. Compressor and fan are operating normally. Adjusted feet to ensure proper leveling and help with drawer closing.; ordrng 1 W11224591 (motor-evap)"

Near Redbud Cir, Germantown, OH 45327
Mark B.

Mark B.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Replaced drawer, found upper left hand bracket is also needed, ordering to repair.; ordrng 1 W11131390 (bracket)"

Near OH-725, Camden, OH 45311
Mark B.

Mark B.

OVEN WHIRLPOOL WFE550S0HV1 "Complaint of screeching during convection bake, confirmed complaint, called techline, techline advised to issue would be either with cooling fan on back of motor housing, or with interior fan blade loose and rubbing, or with bearing inside fan motor. recommended to replace full fan assembly, file number: 7728000505. Replaced fan motor, found fan assembly does not come with interior fan blade or nut, found old blade and nut are what is causing noise, ordering to repair.; ordrng 1 W10758272 (fan-convct)"

Near Tolbert Rd, Hamilton, OH 45011
Charles S.

Charles S.

REFRIGERATOR WHIRLPOOL WRX735SDHV01 W11185686 ice bucketWpw10300024 ice makerUnit power is good and no leaks. Unit operates as designed. Ice maker needs replaced and ice bucket won’t close correctly. Broken tab inside ice bucket. Ordering parts for repair. ; ordrng 1 W11185686 (ice-contnr) and 1 Wpw10300024 (icemaker)

Near Picket Way, Cincinnati, OH 45245
Charles S.

Charles S.

REFRIGERATOR WHIRLPOOL ED5VHEXVB06 Unit switch mechanism is broken to water dispenser. Power good no leaks. Need part listed for repairWp2180226 bracket; ordrng 1 Wp2180226 (bracket)

Near Hurd Ave, Cincinnati, OH 45227
Charles S.

Charles S.

DRYER MAYTAG MEDB765FW0 Unit drum seal is tearing off again. Power good and runs good. Don’t see any reason or burrs on back wall causing issue. Just bad seal on drum. Unit needs part for repair. Cx doesn’t think they should have to pay being its just out of warranty and unit had same issue in just January this past few monthsWpl partner team rep....dilaina Said cx has 1 year extended warranty which covers all. File number of documentation noted in notes. Ex warranty till April 15th 2021All covered by wpl.File # 7727992595Drum w10545923None in stock and advised cx it took take few weeks to get part. ; ordrng 1 W10545923 (drum)

Near Indian Hill Rd, Cincinnati, OH 45243
Charles S.

Charles S.

RANGE KITCHENAID KFEG500ESS3 "W10804319 top Power good and works as designed. Top glass,is,coming out of frame. Unit needs parts listed for repair. ; rqstng P&A on 1 W10804319 (cooktop)"

Near Romar Dr, Milford, OH 45150
Charles S.

Charles S.

MICROWAVE KITCHENAID KOCE500EBS05 W10915648 control. Damaged. Reordering for repairRescheduled call; ordrng 1 W10915648 (cntrl-elec)

Near Legendary Trails Dr, Cincinnati, OH 45245
Pete H.

Pete H.

WASHER MAYTAG MVWB865GW0 Where's your hat S6 E2 code put in the diagnostic cleared code but came back and mediately washer needs new controller and console; ordrng 1 W11135391 (Console) and 1 W11162440 (Controller)

Near N Cable Rd, Lima, OH 45807
Pete H.

Pete H.

REFRIDGERATOR WHIRLPOOL WRS588FIHB00 Call tech support and he had me look at the wires under the door and I found several wires cut sr number 7728004671 then called trade care and got a policy adjustment for the part wqm8cqlap1 called customer agreed to pay the difference in labor from tier 1 to a tier 3 which is 67.55 plus tax ; ordrng 1 W11038915 (Freezer door)

Near Stonehill Dr, Findlay, OH 45840
Anthony  E.

Anthony E.

RANGE WHIRLPOOL WFE320M0ES2 "Found main harness shorted and harness and terminal block damaged., ordering parts. ; ordrng 1 W10245259 (Terminal block) and 1 W11416847 (Main harness)"

Near Pippin Rd, Cincinnati, OH 45231
Anthony  E.

Anthony E.

LAUNDRY MAYTAG MEDC465HW0 Found door switch open ordering part.; ordrng 1 W10569603 (Door switch)

Near Norbourne Dr, Cincinnati, OH 45240
jonathan@atoz1.com

jonathan@atoz1.com

REFRIGERATOR WHIRLPOOL WRS325FDAM04 Front brake on ice maker is broken causing ice maker to jam. Please order part for customer. ; ordrng 1 WPW10300022 (Ice maker)

Near Bloomlock Rd, Delphos, OH 45833
John N.

John N.

DISHWASHER WHIRLPOOL WDT970SAHV0 Per testing and f4e3 (wash motor not running) and f7e1 (heating error) found unit needs a new sump and motor assembly. Part is on factory back order. Ordering part. ; ordrng 1 W11087376 (pump&motor)

Near Barnhart Rd, Troy, OH 45373
Jake S.

Jake S.

DISHWASHER KITCHEN AID KDFE104DBL3 "Found unit running but shutting off and needing hard reset after roughly 30 minutes of operation. Issue is intermittent, no errors. Found not power supply issues, wiring checks good. Diagnosed either control or UI issue, confirmed both are covered in 5 year parts warranty.; ordrng 1 W10875442 (cntrl-elec) and 1 W10891665 (panel-cntl)"

Near Waltham Ave, Dayton, OH 45429
Daniel  L.

Daniel L.

FREEZER WHIRLPOOL KRMF706ESS01 "Got authorized for repair from Whirlpool, ordering parts.; ordrng 1 W10675033 (Main control) and 1 W10769076 (Deli ui) and 1 W11170612 (Harness)"

Near Roger Scott Dr, Bellbrook, OH 45305
jonathan@atoz1.com

jonathan@atoz1.com

RANGE WHIRLPOOL WFE505W0HB1 Left side of terminal block is melted needs replaced. Please order part for customer. ; ordrng 1 WPW10245259 (Terminal block)

Near Young St, Anna, OH 45302
John N.

John N.

REFRIGERATOR WHIRLPOOL WRX986SIHZ01 "Scratches on left hand fresh food door, deli drawer door deli drawer handle and the freezer door. Ordering parts.; ordrng 1 W11045125 (handle) and 1 W11435358 (DOOR, FIP (LH)) and 1 W11435360 (DOOR, FIP (FREEZER)) and 1 W11435361 (DOOR, FI (DELI DOOR))"

Near Buckeye Dr, Eaton, OH 45320
John N.

John N.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Per DAP and part research from whirlpool the deli UI drawer should come with the deli UI included (previous door did not include the UI). Part breakdown shows UI included as well. Reordering part. Customer paid for part on previous visit. ; ordrng 1 W10815669 (dor-fip ss)

Near Wolf Rd, West Alexandria, OH 45381
Jake S.

Jake S.

MICROWAVE WHIRLPOOL WOC54EC0HS01 "Found previous issue recurring, unit needs magnetron and inverter. Also replacing transformer and faulty touch panel.; ordrng 1 W10217711 (inverter) and 1 W11238401 (transformr) and 1 W11297728 (console) and 1 W11346197 (MAGNETRON )"

Near Cypress Ln, Bellbrook, OH 45305
John N.

John N.

WASHER MAYTAG MVWX655DW2 "Per testing and f7e5 (shifter fault) and f7e6 (motor fault) found the unit needs a new gearcase, motor, shifter and capacitor. Ordering parts. ; ordrng 1 W10885487 (motor-drve) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11428524 (CAPACITOR)"

Near Stubbs Dr, Dayton, OH 45426
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 Complaint — fridge section not cooling properly. Unit has faulty Evap motor.Ordering parts — next visit — Tuesday 6-9-20.; ordrng 1 WP2163777 (FAN BLADE) and 1 WP2315539 (EVAP MOTOR)

Near Sandalwood Ave, Springfield, OH 45502
Neil B.

Neil B.

KITCHEN WHIRLPOOL WDF590SAJB0 Complaint — dented on upper right of outer door. Ordering door. Next visit —Friday 6-12-20.; ordrng 1 W10810488 (( BLACK ) FRONT DOOR PANEL) and 1 WP350924 (WATER TEST STRIPS.) and 2 WP8269145 (UNDERCOUNTER BRACKET)s

Near Apple Hill Dr, Springfield, OH 45504
Anthony  E.

Anthony E.

WASHER MAYTAG MVWC465HW2 "Found unit not draining, control is sending 120v, drain pump ohms out of range @30, spec is 14-25, ordering drain pump.; ordrng 1 W10919003 (Drain pump)"

Near Dan Ct, Fairfield, OH 45014
Neil B.

Neil B.

RANGE MAYTAG MER8800FZ1 Complaint — outer door glass broken. Covered — MQK3IQJWPL1. The outer door is not in stock at supplier or Vendor. It will be probably at least2 weeks or longer to get that part. Scheduled next visit — Monday 6-22-20.; ordrng 2 W10241367 (SCREW)s and 1 W11047015 (OUTER GLASS ASSEMBLY) and 2 W11233072 (SCREW)s and 2 WP8533988 (SCREW)s

Near N Wright Ave, Fairborn, OH 45324
Daniel  L.

Daniel L.

FREEZER FRIGIDAIRE LFUS2613LE1 Diagnosed bad solenoid in water valve. Ordered replacement part. ; ordrng 1 242252702 (Water valve)

Near Rockledge Trail, Beavercreek, OH 45430
Micheal@atoz1.com

Micheal@atoz1.com

LAUNDRY WHIRLPOOL NTW4516FW3 Balance ring is cracked causing unit to get out of balance. Ordered W10554251; ordrng 1 W10554251 (spin basket)

Near Camille Dr, Benton, AR 72019
Micheal@atoz1.com

Micheal@atoz1.com

WASHER WHIRLPOOL WTW4800XQ2 Inspected unit and found failed main control. Ordered W10480177. ; ordrng 1 W10480177 (cntrl-elec)

Near Oakbrook Dr, Benton, AR 72015
Micheal@atoz1.com

Micheal@atoz1.com

DISHWASHER MAYTAG MDB8989SHZ0 Upon further inspection found top caved in under right top basket rail. Called tech line File number 7727843719. Tech line recommended to replace tub and frame.; ordrng 1 W10713320 (tub-dishwr)

Near Sunnybrook Rd, Benton, AR 72019
Micheal@atoz1.com

Micheal@atoz1.com

RANGE AMANA AGR5330BAS3 "Found unit F3 E0 code, tested probe which is normal, left front burner valve froze up. Clock will not keep correct time, losing voltage with safety valve. Power to stove is correct. ; ordrng 1 W10141711 (valve-brnr) and 1 W11176454 (igntr-oven) and 1 WP98014893 (valve-gas) and 1 WPW10556708 (cntrl-elec)"

Near Cumberland St, Little Rock, AR 72206
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Icemaker is not getting water during cycle or diagnostics, freezer fan motor is noisy. Ordered motor and fill valve.; ordrng 1 W11224591 (motor-evap) and 1 WPW10341329 (water valve assy)"

Near S Arch St, Little Rock, AR 72206
Micheal@atoz1.com

Micheal@atoz1.com

WASHER WHIRLPOOL WTW4816FW2 "File number 7727829377 tech line advised replacing top, hinges and lid. Somewhere is a slight bend. And told to reorder control and lid switch; ordrng 1 W10860912 (lid) and 1 W11170319 (cntrl-elec) and 1 W11210992 (top) and 1 W11307244 (latch) and 1 WP54583 (hinge) and 1 WP91770 (lid hinge)"

Near Buccaneer St, Hot Springs, AR 71913
Micheal@atoz1.com

Micheal@atoz1.com

RANGE WHIRLPOOL WFE505W0HZ1 Found receivers bent out of place. Screws pulled partially out. Hinge will only go part way in receiver. ; ordrng 2 W10647259 (hinge-recv)s and 4 W10777162 (screw)s and 1 WPW10299227 (hinge-door)

Near Deaton Rd, Amity, AR 71921
Micheal@atoz1.com

Micheal@atoz1.com

KITCHEN WHIRLPOOL WDTA50SAHB0 "Unit has broke drain hose system, ordered both drain hoses and both level legs. I have to cut both front legs off. ; ordrng 2 8193716 (leveling leg)s and 1 W10878507 (inlet tubing) and 1 WPW10195536 (water inlet port) and 1 WPW10545278 (drain hose)"

Near Smith Ford Rd, Benton, AR 72019
Micheal@atoz1.com

Micheal@atoz1.com

WASHER WHIRLPOOL WTW8040DW0 Unable to run diagnostics due to failed main control. Powers on then shuts back off. Ordered main control and pump assembly.; ordrng 1 W10812421 (elec.control board) and 1 WPW10581874 (pump-water)

Near Blue Grass Dr, Benton, AR 72019
Micheal@atoz1.com

Micheal@atoz1.com

KITCHEN KITCHENAID KDFE104DWH3 Found failed soil sensor. Ordered WPW10705575; ordrng 1 WPW10705575 (sensor)

Near Greenfield Dr, Benton, AR 72019
Micheal@atoz1.com

Micheal@atoz1.com

OVEN WHIRLPOOL KDRU783VSS00 "Found left rear center burner clicking constantly whenever any other burner is turned on, failed spark module WP71002749. Part labor trip tax. Collected deposit for ticket 55780 and 55945 for deposits.; ordrng 1 WP71002749 (module-spk)"

Near Pebble Beach Dr, Benton, AR 72019
Micheal@atoz1.com

Micheal@atoz1.com

DISHWASHER WHIRLPOOL WDF310PAAS4 "Tested unit and found no voltage going to heater, tstat tested normal. No power from heater driver on board. Ordered W10804120; ordrng 1 W10804120 (cntrl-elec)"

Near Skyline Dr, Alexander, AR 72002
Micheal@atoz1.com

Micheal@atoz1.com

VENTHOODS KITCHEN AID KWCU380WSS "Found 4 of 4 bulbs burned out, ordered WPW10252088 x3. Trip Labor Parts Tax. Collected deposit for ticket 55945 and 55780 for each ticket as deposit ; ordrng 4 WPW10252088 (bulb-light)s"

Near Pebble Beach Dr, Benton, AR 72019
Micheal@atoz1.com

Micheal@atoz1.com

ICEMAKER WHIRLPOOL KUIC15NRXS Found cracked water pan and damaged pump. Ordered pump and pan. ; ordrng 1 WP2313705 (pump) and 1 WP2324334 (pan-water)

Near Worth Ave E, Benton, AR 72019
Micheal@atoz1.com

Micheal@atoz1.com

OVEN WHIRLPOOL RBD305PDB14 "Replaced listed parts, unit now not showing display.. Failed main control. Marconi showing part number 8301917 no longer available.; rqstng P&A on 1 8301917 (CONTROL )"

Near Juniper Dr, Benton, AR 72015
Micheal@atoz1.com

Micheal@atoz1.com

OVEN WHIRLPOOL WFE320M0JS0 Found failed main control due to light not work. Also ordered bulb. ; ordrng 1 W11432568 (CONTROL ) and 1 WPW10571723 (bulb-light)

Near Dean Ln, Malvern, AR 72104
Micheal@atoz1.com

Micheal@atoz1.com

OVEN WHIRLPOOL WOD51ES4ES00 Found failed thermal on control board. Collected by cash; ordrng 1 W11025102 (fuse-thrml)

Near Silver Ridge Cove, North Little Rock, AR 72118
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR WHIRLPOOL WRF757SDHZ01 File number 7727806620. Possible air leak in plate below ice bucket. Ordered W10837274; ordrng 1 W10837274 (plate)

Near Gilley Ln, Conway, AR 72032
Micheal@atoz1.com

Micheal@atoz1.com

WASHER MAYTAG MVWP575GW0 Grinding noise during agitation. Possible failed gearcase. 60 months parts and labor; ordrng 1 W10721967 (drive pulley) and 1 W11131260 (gearcase)

Near Donnell Ridge Rd, Conway, AR 72034
Micheal@atoz1.com

Micheal@atoz1.com

WASHER CROSLEY CAW8350EW1 Tested unit and found failed pump. Ordered WPW10661045.; ordrng 1 WPW10661045 (drain pump)

Near AR-25, Heber Springs, AR 72543
Micheal@atoz1.com

Micheal@atoz1.com

WASHER WHIRLPOOL WTW5000DW3 Tub ring does not have water in it causing unit to become out of balance. Ordered W10752719; ordrng 1 W10752719 (basket)

Near Lynnwood Dr, Benton, AR 72015
Anthony  E.

Anthony E.

REFRIGERATOR AMANA ASI2175GRS01 "Customer states that rc intermittently stops cooling, unit functioning properly at this time rc temp 38, freezer 0, made adjustment to damper,, discussed issue, with customer advised to monitor, customer states that when unit has an issue all lights on cold control are lit and that the freezer is unaffected but that food in the refrigerator is warm., customer also states that, problem generally corrects its self. Suspect bad cold control, ordering part.W11203272 electronic control.; ordrng 1 W11203272 (Electronic control)"

Near Knollwood Ln, Cincinnati, OH 45224
Samuel R.

Samuel R.

DISHWASHER MAYTAG MDB8979SFZ2 Inspected unit and found the left rail track broke. Ordering new rail.; ordrng 1 W11259785 (track LEFT)

Near Birch Creek Ct, Liberty Township, OH 45044
jonathan@atoz1.com

jonathan@atoz1.com

REFRIGERATOR WHIRLPOOL WRS325FDAM04 All parts are not in yet ; schdld next appmnt for 6/2 TUE 1-6

Near Bloomlock Rd, Delphos, OH 45833
jonathan@atoz1.com

jonathan@atoz1.com

WASHER MAYTAG MVWB765FC3 Unit has F6e2 error. Console and main control need replaced. ; ordrng 1 W11135393 (Fascia) and 1 W11195970 (Acu)

Near OH-694, Ottawa, OH 45875
Jake S.

Jake S.

RANGE GE JGBP33SET2SS "Found unit had been leaking at random, not during use. Vex teen came out and determined leak may have come from rear left burner but was not sure, customer does not even use that burner. Turned on gas and could not find leak but did find 2 igniters not sparking. Needs spark module and harness replaced, advised this could fix gas smell as well but no leak source was determined definitely. Turned off gas for now.; ordrng 1 WB13K10054 (spark module service)"

Near Beck Dr, Dayton, OH 45458
Neil B.

Neil B.

WASHER MAYTAG MVWX655DW1 Complaint — overfill with water & stops. F8E1 ( no fill / long fill ) F0E5 ( off Balance ). Test cycle checks OK. Ran a Normal cycle to observe — checks OK.Tech line ( Chris ) — check pressure tube connection on tub ( SP 11367903 ).The ( pressure dome port ) checks OK. Next visit — Monday 7-1-20.; ordrng 1 W11116592 (ACU)

Near Cumberland Dr, Springfield, OH 45506
Mark B.

Mark B.

WASHER WHIRLPOOL WTW5000DW2 "Complaint of unit not filling up correctly, checked for error codes, none found, ran unit through automatic test mode, lid lock is normal, valves test normal, agitate is a little noisy, drain is normal, spin is strong, but noisy, checked underneath unit, found noise is coming from gearcase, and basket, needs replaced, ordering to repair.; ordrng 1 W10752719 (basket) and 1 W11035751 (gearcase)"

Near W Center St, Farmersville, OH 45325
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL KRMF706EBS01 Complaint — Fridge section NOT cooling properly. Fridge Evap is completely frozen. Cleared out Ice & frost. Ordering — Evap motor assembly / screws /PERMAGUM. Next visit — Wednesday 6-3-20.; ordrng 1 212643 (PERMAGUM) and 4 67006425 (SCREWS)s and 1 W11087438 (EVAP MOTOR ASSEMBLY) and 2 W11456089 (TUBING CLAMPS )s and 2 WPW10339879 (ZIP TIE)s

Near Federal Rd, Cedarville, OH 45314
Jeremy F.

Jeremy F.

REFRIGERATOR KENMORE 795.79304.901 "Found freezer door not level, and gasket not getting good seal, leveled door, door still does not have a good seal, needs gasket replaced.; ordrng 1 ADX52752649 (FREEZER DOOR GASKET)"

Near Farrington Dr, Kettering, OH 45420
John N.

John N.

REFRIDGERATOR SAMSUNG RB215BSSW Unit was not plugged upon arrival. Need unit to be running and in failed state to properly diagnose the issue. Instructed customer to let the unit run and rescheduling a return visit.

Near Weaver St, New Lebanon, OH 45345
John N.

John N.

REFRIGERATOR WHIRLPOOL WRS32FDAM04 Ice bucket is broken in the bottom due to ice buildup from icemaker leaking from the front due to unit not being properly leveled. Ordering new ice bucket under part warranty.; ordrng 1 wpw10558424 (ice-contnr)

Near Oakridge Dr, Dayton, OH 45417
Neil B.

Neil B.

DISHWASHER WHIRLPOOL KDFE104HBS0 Complaint — when dishwasher fills the fill valve flutters. Ordering fill valve.Next visit — Tuesday 6-2-20. ; ordrng 1 W11175771 (FILL VALVE)

Near Grossepoint, Springfield, OH 45502
Daniel  L.

Daniel L.

REFRIGERATOR WHIRLPOOL WRT318FZDW01 "Upon arrival found that freezer was at -4 degrees and refrigerator was at 34, customer mentioned she she had issues with freezing in the refrigerator section, made adjustment to air baffle and ordered control box for intermittent issue of no cool and over Cooling; ordrng 1 W11353813 (Control box)"

Near Ottello Ave, Dayton, OH 45414
Anthony  E.

Anthony E.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Spoke to tech line file #7727934148, found unit compressor running at very low speed but unit not cooling, temp in rc 51, and 29 in freezer, entered diagnostics, ran test 4 and 5 , all checks ok, unplugged unit, and plugged unit back in, unit began operating correctly, unit drawing 1.38 amps, unit cooling properly at this time, ordering main control, and inverter board, ran DC loads in diagnostic for a period of time,as advised by techline, to try to cause a failure, no fault found; ordrng 1 W10843055 (Main control) and 1 W10830278 (Inverter board)"

Near Lake Michigan Dr, Fairfield, OH 45014
Anthony  E.

Anthony E.

COOKTOP JENN-AIR JED3430GS01 Found that part was not ordered. ; ordrng 1 WPW10251108 (Element)

Near Country Club Ln, Wetherington, OH 45069
Joel L.

Joel L.

FREEZER WHIRLPOOL WZF34X18DW03 File - 7727932518Unit has frost on suction line to compressor. . Unit is cooling. Called and documented with tech line recommending to have a tech come out and check pressures/recharge unit to proper charge level. Rescheduling for Tuesday; ordrng 1 978025 and 1 978026

Near Maywood Dr, Cincinnati, OH 45241
Mark B.

Mark B.

OVEN WHIRLPOOL WOD51EC0HS01 "Complaint of upper oven working intermittently, checked error codes, found F6E4, unit needs control panel replaced, ordering to repair.; ordrng 1 W11297709 (console)"

Near Kaare Ct, Lebanon, OH 45036
Joel L.

Joel L.

OVEN MAYTAG WFE540H0ES1 "Unit has short on control and broil element blew out, will need to replaced both the broil element and the control. Submitting for Auth, and rescheduling for repair, ; rqstng P&A on 1 W11321472 (BROIL ELEMENT ) and 1 WPW10586737 (CONTROL )"

Near Club Ln, West Chester Township, OH 45069