Local Reviews

A to Z Appliance Service Rated 4.8 out of 5 stars based on 2463 customer reviews

Map of Lima, OH

Great service , knowledgeable,




Review of A to Z Appliance Service


Map of Dayton, OH

Great Service!




Review of A to Z Appliance Service

Email communication after I scheduled the appointment, phone call from the techs when they were on their way to my house, asked appropriate questions, kept me posted on exactly what they were doing. Techs were very professional, knowledgeable and friendly.


Map of Cincinnati, OH

Great




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


Map of West Chester Township, OH

Great




Review of A to Z Appliance Service

Joel is great. Very professional and does a good job. Thanks


Response from A to Z Appliance Service:

Thank you for the review!


Map of Saint Marys, OH

Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Map of Liberty Township, OH

Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


Map of Hamilton, OH

Great job




Review of A to Z Appliance Service

Was friendly and knowledgeable about how to fix the problem.


Response from A to Z Appliance Service:

Thank you!


Map of Lima, OH

Poor follow up




Review of A to Z Appliance Service

The fridge decided to work when he was here, he knew we are having intermittent issues where it stops completely then decides to run.... it has stopped running again. Good service would be follow up where we are called to see how it’s going and if it stops, like it did, offering to schedule to come back out right away. Instead it will take us 3 weeks to get anyone back out here. This has been an unimaginably painful service experience.


Response from A to Z Appliance Service:

Thank you for taking the time to leave us a review. We understand your frustration with this, when appliances are having a intermittent issue it does make it a more difficult task to diagnose the cause of the issue. We did notice that the last visit was under extended warranty, unfortunately we can not move forward with a return call until we receive another work order. Please give your extended warranty provider a call so they can send over the required work order so we can have a technician come back out. 


Map of Morrow, OH

Timely efficient and a job well done




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Map of Beckett Ridge, OH

Great Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Taken for a ride




Review of A to Z Appliance Service

Call them to tell them needed service for our Trash Disposal unit in the kitchen. The service person came home, looked at it and confirmed it was not working. Said he didn’t fix Trash Disposals and left after a couple of min . Got billed over 100.00. I called his office manager to ask about the charges for doing nothing and confirmed what I had already told them: the Trash Disposal was not working If didn’t matter, he said to pay the bill I paid to avoid lengthy disputes and waste of time I Do NOT recommend this company


Good service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


great job




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you.


Excellent Service from Joel of A to Z




Review of A to Z Appliance Service

Joel provides professional and competent service. He is very knowledgeable about the equipment he services.


Response from A to Z Appliance Service:

Thank you for the review, we love hearing back from customers!


GREAT AT GETTING OUT TO CUSTOMERS FAST




Review of A to Z Appliance Service

YOU GUYS ARE GREAT MAKES MY JOB ALOT EASIER.THANK YOU GREG.


Response from A to Z Appliance Service:

Thank you for the review!


Great service!




Review of A to Z Appliance Service

Nice and friendly!


Response from A to Z Appliance Service:

Thank you!


Wonderful service




Review of A to Z Appliance Service

Joel was amazing. He was very helpful and finally resolved issue with my oven. Pleasure to have in my home.


Response from A to Z Appliance Service:

Thank you for the review!


Excellent




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


good service




Review of A to Z Appliance Service

I am a believer that if you can't fix the problem maybe you should cut the person a break on your first service call.


Response from A to Z Appliance Service:

Thank you for your review.


Great Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


Whirlpool oven door gasket.




Review of A to Z Appliance Service

No out of pocket cost. Warranty issue.


Response from A to Z Appliance Service:

Thank you!


good but expensive




Review of A to Z Appliance Service

Great service professionally performed but on the expensive side.


Response from A to Z Appliance Service:

Thank you for the review.


Excellent technician




Review of A to Z Appliance Service

Joel was fantastic. He was on time, courteous, answered all my questions and didn’t leave a me.


Response from A to Z Appliance Service:

Thank you!


On Time and Got It Fixed




Review of A to Z Appliance Service

We used A to Z four years ago for a repair and I was pleased with the service and just like last time I am pleased once again. Nothing like needing a repair Christmas Eve! I would recommend A to Z to anyone needing an appliance repair.


Response from A to Z Appliance Service:

Thank you for the review, we love hearing back from customers!


Bruce




Review of A to Z Appliance Service

Joel fixed the problem quickly, and was very informative in general.


Response from A to Z Appliance Service:

Thank you for the review!


Knowledgeable, Professional and Efficient




Review of A to Z Appliance Service

Fast and reliable service. Quickly identified the problem and gave us corrective actions to take. I would recommend this company and this service technician.


Response from A to Z Appliance Service:

Thank you for the review, we love hearing back from our customers.


Great service. Very helpful advice




Review of A to Z Appliance Service

Repairman John was super. Explained to me. Very efficient and helpful


Response from A to Z Appliance Service:

Thank you!


Great Service




Review of A to Z Appliance Service

Your guys have been awesome! Very professional and knowledgable.


Response from A to Z Appliance Service:

Thank you for your review!


Don




Review of A to Z Appliance Service

Very happy with the young man who came out he was very polite and new how to fix the problem I give him a A plus


Response from A to Z Appliance Service:

Thank you for the review!


Great Service




Review of A to Z Appliance Service

He was very helpful


Response from A to Z Appliance Service:

Thank you!


Good service




Review of A to Z Appliance Service

On time and done the job right


Response from A to Z Appliance Service:

Thank you!


Friendly Service




Review of A to Z Appliance Service

Punctual, efficient, good work, sorry you raised your prices


Response from A to Z Appliance Service:

Thank you for the review.


Best Service Ever




Review of A to Z Appliance Service

Joel knew exactly how to resolve the problem. Excellent service!


Response from A to Z Appliance Service:

Thank you for the review!


James




Review of A to Z Appliance Service

Great service


Response from A to Z Appliance Service:

Thank you!


Good Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


Did a great job




Review of A to Z Appliance Service

Did a great job


Response from A to Z Appliance Service:

Thank you!


Great




Review of A to Z Appliance Service

Great. Excellent service man. Happy to use him. He gets an A


Response from A to Z Appliance Service:

Thank you for the review!


Timely and quick repair. Thanks.




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Great tech!




Review of A to Z Appliance Service

On time and a real pro.


Response from A to Z Appliance Service:

Thanks!


ice maker not working




Review of A to Z Appliance Service

Although Jeremy was very professional, I don't feel he solved my problem only to tell me I needed a new ice maker. Miraculously, the next day ice began to be made although the motor to dispense seemed off. My son, who is not a tech, was over and used a couple tools and fixed it. I think I am entitled to my $117.18 back. The refrigerator is only 5 years old and only used half the year because we are away then.


Response from A to Z Appliance Service:

Thank you for taking the time to leave us a review. Our technician diagnosed the unit to not be cycling properly, with the tech having proper power and water flow for the appliance that would lead him to diagnose as he did. If you have any questions please feel free to give us a call at 937-878-8271.


Great service every time




Review of A to Z Appliance Service

Every time Jonathan comes to my store, it is always a pleasant experience and I know the job will be done correctly.


Response from A to Z Appliance Service:

Thank you for the review!


Great explanation




Review of A to Z Appliance Service

Darryl knew his what he was doing and explained it to me on face time.


Response from A to Z Appliance Service:

Thank you for the review.


Diane




Review of A to Z Appliance Service

No problems, great info provided in addition to repairs.


Response from A to Z Appliance Service:

Thank you!


Washer




Review of A to Z Appliance Service

Doubtful at first, but its working


Response from A to Z Appliance Service:

Thanks.


Connie




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for taking the time to leave us a review, we do apologize that we didn't provide what you felt was five star. looks like our tech was out to tighten the fill valve to stop the leaking, if you have any concerns you would like to discus please feel free to call our office at 513-217-9723.


Excellent Service




Review of A to Z Appliance Service

Joel and other A-Z personnel I have dealt with have been responsive and professional.


Response from A to Z Appliance Service:

Thank you for the review!


Good service, except THE NO MASK!




Review of A to Z Appliance Service

Can not give any more than 3 stars. The company tried to charge me for (2) service calls. One of the service calls was a warranty job. Both men that walked into my house did not wear a mask,EVER! The problem with my washer was that there was (2) small piece of metal in my water pump. He removed my water pump, found (1) piece of metal and said that I might/should have to replace pump. After he left, I removed the water pump, shook it a couple of times, a tiny key fell out.


Response from A to Z Appliance Service:

Thank you for taking the time to leave us a review, we are having one of our managers look into this.


GREAT SERVICE,I LIKE THAT THEY WILL COME TO THE STORE AND REPAIR ITEMS.




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for the review!


Good job




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


No charge in warranty




Review of A to Z Appliance Service

Although the repairman was not able to fix the problem, he did a good job of reviewing the situation and looking at all of the alternatives.


Response from A to Z Appliance Service:

Thank you for the review!


Great service!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Zac




Review of A to Z Appliance Service

Awful. Still doesn’t work. He replaced the whole ice maker. Still Doesn’t make ice. He has been here like 5 times and still Does not work.


Response from A to Z Appliance Service:

Thank you for taking the time to leave a review, we will have a manager look into this.


Ken




Review of A to Z Appliance Service

Job well done and quick.


Response from A to Z Appliance Service:

Thanks!


Great Service!!!




Review of A to Z Appliance Service

Very knowledgeable, courteous, and efficient.


Response from A to Z Appliance Service:

Thank you for the review!


Dishwasher repaired




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you.


He did a great job.




Review of A to Z Appliance Service

Neil went out of his way to make sure my dryer and freezer worked good before he left. I appreciate his promptness and letting me know when he would be here.


Response from A to Z Appliance Service:

Thank you for the review!


Great service




Review of A to Z Appliance Service

John at A-Z was not only excellent at the service he was there to provide. He was very helpful in how to best take care of our appliances.


Response from A to Z Appliance Service:

Thank you for the review, we love hearing back from customers.


Joel provided great customer service




Review of A to Z Appliance Service

Joel is very knowledgeable and efficient. He was very professional and committed to ensure we were completely happy with the repairs Thanks Joel.


Response from A to Z Appliance Service:

Thank you for the review!


Dishwasher repair




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Outstanding Service Tech




Review of A to Z Appliance Service

Mark B welcome back anytime I need future appliance service. A excellent technician and quality person. An excellent representative of A to Z. He came prepared with the parts to repair the anticipated problem, and did so quickly. Thanks Mark.


Response from A to Z Appliance Service:

Thank you for taking the time to leave a review, we love hearing back from customers.


The technician was great!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Great service




Review of A to Z Appliance Service

Joel was very knowledgeable and tackled the issues very methodically.


Response from A to Z Appliance Service:

Thank you for the review!


Best Repair Guy!




Review of A to Z Appliance Service

Jonathon has a great personality and is very quick with his work!


Response from A to Z Appliance Service:

Thank you for the review!


Knowledgeable servicemen




Review of A to Z Appliance Service

Although our serviceman was very knowledgeable and helpful, we were a bit taken a back that they did not wear masks. We had our masks on.


Response from A to Z Appliance Service:

Thank you for taking the time to leave a review, We will have our manager speak with the technician about this.


Great service




Review of A to Z Appliance Service

Explained everything well, did a good job. Highly recommend.


Response from A to Z Appliance Service:

Thank you!


Replaced boards on my refregerator for the second time no charge




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for the review!


HOME OWNER Personable, knowledgeable, communicative




Review of A to Z Appliance Service

Knowledgeable, Sorry on the rating but nothing is perfect all the time.


Response from A to Z Appliance Service:

Thank you for the review.


Joel was awesome. Very friendly and courteous. Does a great job!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Kelly




Review of A to Z Appliance Service

The ice maker still doesn’t work. The second time


Response from A to Z Appliance Service:

Thank you for taking the time to leave us a review, we will have management reach out to you to set up a return visit.


New dryer repair




Review of A to Z Appliance Service

Mark, the tech, came in prepared with his Covid gear on and put on his shoe covers as soon as he walked in. He knew his business and fixed the new dryer issue in a few minutes. Very nice and professional.


Response from A to Z Appliance Service:

Thank you for the review.


Great service




Review of A to Z Appliance Service

On time, knowledgeable, friendly service!


Response from A to Z Appliance Service:

Thank you!


GREAT SERVICE




Review of A to Z Appliance Service

Have you used your company for a few customers and the service was great!


Response from A to Z Appliance Service:

Thank you!


Great service, very professional




Review of A to Z Appliance Service

Daniel quickly identified the problem; ordered and replaced the broken part a couple of days later. He was very professional and friendly as were the other employees I spoke with on the phone. Would definitely recommend and use A to Z again.


Response from A to Z Appliance Service:

Thank you for the review, we love hearing back from customers.


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


pricey . Neil seemed knowledgeable and yet another appliance outfit fixed it and the fix was inexpensive!!




Review of A to Z Appliance Service

as i said very pricey and was fixed by someone else at a far cheaper price. Therefore I am very disappointed and will not call A to Z again.


Response from A to Z Appliance Service:

Thank you for taking the time to leave us a review, we will have our manager look into this. If you have any questions please feel free to give us a call at 937-878-8271.


Great service




Review of A to Z Appliance Service

Very good


Response from A to Z Appliance Service:

Thank you!


Great service




Review of A to Z Appliance Service

Charles did a fantastic job every time he was at my home. Clean, friendly, efficient.


Response from A to Z Appliance Service:

Thank you for the review.


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


Great service and beyond courteous!




Review of A to Z Appliance Service

Charles was timely and beyond nice. Took the time to actually talk to me vs at me. He’s a keeper.


Response from A to Z Appliance Service:

Thank you for taking the time to leave us a review, we love hearing from customers.


Excellent




Review of A to Z Appliance Service

Great service,


Response from A to Z Appliance Service:

Thank you!


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Steve was very nice and tried to glue my rubber seal in my dishwasher. It is glued but didn't remain flat when the door was closed. He will need to co




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for the review, we will have a manger reach out to you.


Great Service




Review of A to Z Appliance Service

Very honest and great communication. Would definitely recommend.


Response from A to Z Appliance Service:

Thank you for the review!


let me know quickly the status of the problem




Review of A to Z Appliance Service

I APPRECIATED JOHN'S EXPERTISE AND QUICK ASSESSMENT OF THE PROBLEM . THANKS JOHN!!!


Response from A to Z Appliance Service:

Thank you for the review!


Washer/dryer




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


Four star




Review of A to Z Appliance Service

Daniel was very efficient! We’ll ask for him in the future. Although was a little more pricey than expected.


Response from A to Z Appliance Service:

Thank you for the review!


Jake is awesome




Review of A to Z Appliance Service

Jake was so accommodating with the multiple issues we had with our washer and made several trips to ensure it was in good working order with new parts.


Response from A to Z Appliance Service:

Thank you for the review, we love hearing back from customers.


fast, friendly, helpful




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for the review!


Sue




Review of A to Z Appliance Service

Good service!


Response from A to Z Appliance Service:

Thank you


Great service




Review of A to Z Appliance Service

Jeremy was prepared and quick. Thank you! Very pricey though.


Response from A to Z Appliance Service:

Thank you for the review.


Irreparable machine, Great Advice




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for the review.


GREAT SERVICE..POOR PRODUCT




Review of A to Z Appliance Service

DANIEL IS A REAL PROFESSIONAL. THE MAYTAG WASHER HE IS SERVICING IS A LEMON. GREAT SERVICEMAN, POOR MODEL.


Response from A to Z Appliance Service:

Thank you for taking the time to let us know. We are glad to hear our tech was great.


Great




Review of A to Z Appliance Service

Great young man A pleasure to have him do repairs. Thanks him for us


Response from A to Z Appliance Service:

Thank you for the review.


Deborah




Review of A to Z Appliance Service

He did a great job very nice & professional Thanks


Response from A to Z Appliance Service:

Thank you for the review!


Wilma




Review of A to Z Appliance Service

Great service. Great price-under warranty


Response from A to Z Appliance Service:

Thank you for the review!


Donald




Review of A to Z Appliance Service

Great service, warranty in place. No charge.


Response from A to Z Appliance Service:

Thank you!


Replaced part on refrigerator due to frost buildup inside and in the rear of the refrigerator.




Review of A to Z Appliance Service

I'm sending this review because the service was done about two weeks ago and the problem is still existing with frost returning inside the refrigerator and the noise level is becoming louder. The bill for repairs came to over $400 with a return fee of $75 to install the part. If this problem can be fixed it would be much appreciated. Cheryl Burns/ Cecil Burns


Response from A to Z Appliance Service:

Thank you for taking the time to leave us a review, we are sorry to hear that the unit is giving you problems. we will have a manager reach out to you about this.


Fridge review




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you.


Excellent




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


MARIE




Review of A to Z Appliance Service

GREAT SERVICE AWESOME JOB .


Response from A to Z Appliance Service:

Thanks!


Excellent Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Outstanding service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


VERY pleased with service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for the review!


Good Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


Really knowledgeable and professional




Review of A to Z Appliance Service

This was second time Joel serviced one of my appliances and he seems to know exactly what to do. I will definitely ask for him again.


Response from A to Z Appliance Service:

Thank you for the review!


Quick and clean service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Jake was outstanding explained thoroughly prompt and courteous




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Great service




Review of A to Z Appliance Service

Jacob did a great job, was very efficient and accommodating and respectful of my property. Seemed very knowledgeable about my refrigerator/freezer.


Response from A to Z Appliance Service:

Thank you for the review!


Excellent and expert service




Review of A to Z Appliance Service

Joel was very helpful and courteous. It was obvious he knew his business and products well. Gave me a Veteran’s discount as well. Thank you! Also, the lady who answered my call on 9 November, a new employee, was SUPER! She had a very friendly and helpful attitude and even found a spot in the very full technician schedule. Sorry I didn’t write down her name.


Response from A to Z Appliance Service:

Thank you for the review! we are so glad to hear that it over all was a great experience.


Great service




Review of A to Z Appliance Service

He very persistent, and got the job done treated us with much respect


Response from A to Z Appliance Service:

Thank you for the review!


A to Z is great at what they do.




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Three Times was not a Charm




Review of A to Z Appliance Service

We have had the technician out three times and the issue still isn't resolved. Right now we can't use the clothes washer at all!


Response from A to Z Appliance Service:

Thank you for the review.


On time




Review of A to Z Appliance Service

Reliable service


Response from A to Z Appliance Service:

Thank you!


Great Service




Review of A to Z Appliance Service

Pete cleared plugged drain in my Whirlpool Refrigerator/Freezer. Seemed very knowledgeable in what to look for and how to fix the problem.


Response from A to Z Appliance Service:

Thank you for the review!


Wilma




Review of A to Z Appliance Service

He was very nice, service was good. However, the problem was not resolved. No difference than it was and maybe a little worse. Loads are shutting off after just a few minutes, 3-5 minutes not drying. Loads are small and have to dry at least 2-3 times and sometimes still is damp.


Response from A to Z Appliance Service:

Thank you for the review, we apologize that the issue was not resolved in the first trip. It looks like our tech is scheduled to come back out and get this resolved for you.


Excellent Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


On time and very helpful.




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Trash compactor




Review of A to Z Appliance Service

Nice job


Response from A to Z Appliance Service:

Thanks!


Great service




Review of A to Z Appliance Service

Very happy with A-Z service. Just disappointed with Whirlpool’s very very slow service on parts availability!


Response from A to Z Appliance Service:

Thank you for the review.


Excellent service




Review of A to Z Appliance Service

Quickly fixed my dryer and provided welcome advice on improving it's operation.


Response from A to Z Appliance Service:

Thank you for the review.


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


Thanks, Jake!




Review of A to Z Appliance Service

Jake knocked it out and ended a huge headache of ours. Much appreciated, very knowledgeable, and friendly as well. Thanks!


Response from A to Z Appliance Service:

Thank you for the review!


Great customer service!




Review of A to Z Appliance Service

The scheduler that I spoke with twice was so polite & personable. I was delighted! Jeremy was also so polite & easy to talk with. It has been a long time since I have had such a pleasant customer experience. Thank you!


Response from A to Z Appliance Service:

Thank you for the review, we love hearing back form our customers.


Very satisifief




Review of A to Z Appliance Service

Great


Response from A to Z Appliance Service:

Thank you!


Great service!




Review of A to Z Appliance Service

Very impressed with Charles and how he listened to my concerns about our 3 mo. old dyer issues. He checked out the dyer, offered suggestions and so far so good!! Definitely would recommend A to Z to others.


Response from A to Z Appliance Service:

Thank you for the review, we love hearing back form customers.


Extremely poor




Review of A to Z Appliance Service

First off did not wear a MASK both occasions of entering our home with elderly people. Assumed the issue rather fully assessing the problem. Did not fill washer machine with water to see where leaking came from. Had to wait two weeks for a part that wasn’t even apart of the problem. Paid unnecessary money for a problem that didn’t get fix.


Response from A to Z Appliance Service:

Thank you for taking the time to leave a review, Our technicians are required to wear a mask in the homes of all customers. We will have the tech manager talk with the technician regarding him not wearing a mask.


Brenda




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


Great service




Review of A to Z Appliance Service

Scott is the best I only want him Very respectful and straight to the point .


Response from A to Z Appliance Service:

Thank you for the review!


Excellent Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Annetta




Review of A to Z Appliance Service

Very Good


Response from A to Z Appliance Service:

Thank you!


Great




Review of A to Z Appliance Service

Very polite Happy so far


Response from A to Z Appliance Service:

Thanks!


Had. To come back to fix same part




Review of A to Z Appliance Service

Had to come back again twice quality of computer board


Excellent service!




Review of A to Z Appliance Service

Pete was on time, polite and completed the job quickly.


Response from A to Z Appliance Service:

Thank you for the review!


Peggy




Review of A to Z Appliance Service

Very efficient and helpful


Response from A to Z Appliance Service:

Thank you!


Quick and Efficient




Review of A to Z Appliance Service

Quickly fixed our Maytag washing machine by replacing parts, seemed knowledgeable and polite. Parts took a long time to get though - due to Covid (delays on appliance parts).


Response from A to Z Appliance Service:

Thank you for the review, we love hearing back from our customers!


Good job




Review of A to Z Appliance Service

Excellent service person. Good rep of AtoZ.


Response from A to Z Appliance Service:

Thank you!


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


Great Service




Review of A to Z Appliance Service

Fair pricing, Great customer service, Great overall experience


Response from A to Z Appliance Service:

Thank you for the review!


Great




Review of A to Z Appliance Service

Did a great job. Thanks.


Response from A to Z Appliance Service:

Thank you!


BARRETT




Review of A to Z Appliance Service

UR SERVICE TECH JERRMY WAS VERY POLITE N KNOWEGEABLE OF WHAT HE WAS DOING NI WILL RECOMMEND A/Z TO ANYONE WHO HAS A PROBLEM WITH THERI FRIGE/FREEZER TO ANY THE LADY WHO ANSWERD THE PH WAS VERY POLITE THE RATES WERE GREAT TKS AGAIN IF WE MEET AGAIN I HOPE ITS AT WAL-MART🎃🎃


Response from A to Z Appliance Service:

Thank you for the review, we love hearing back from our customers!


Roy




Review of A to Z Appliance Service

Joel did a great job and was very good about answering our questions.


Response from A to Z Appliance Service:

Thank you for the review!


Excellent Service




Review of A to Z Appliance Service

Serviceman spotted two missing parts (screws) immediately. Fortunately he had some. Unit is brand new so parts were never installed at the factory.


Response from A to Z Appliance Service:

Thank you for the review!


Prompt service & solution




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Great service!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


great service




Review of A to Z Appliance Service

Jake was efficient, knowledgeable and polite.


Response from A to Z Appliance Service:

Thank you!


Good service




Review of A to Z Appliance Service

thank you for the good service for my appliances, Even though I think your prices are high just to walk thru my door and especially since I have to pay for the labor when the person comes back is almost ridiculous. Seems like the prices go up when gas price rise but then are forgotten when they go down some. Sad to say, we have no way of doing anything about this so the customer has to suffer. I also thought the labor was somewhat high since he was only here for about 35 minutes. Not complaining but just sitting a fact.


Response from A to Z Appliance Service:

Thank you for the review, we take notes on customers concerns to improve our service.


Survey




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


Really GOOD service!




Review of A to Z Appliance Service

The repair man is the kindest and hardest worker you could ask for. He does outstanding work, and cleans up after he finishes


Response from A to Z Appliance Service:

Thank you for the review.


Dishwasher




Review of A to Z Appliance Service

Jacob did a great job. He was in and out quickly, Ordered a part. Installed in a few days later. Followed up with me too. He is very concerned about his clients being satisfied. Thx.


Response from A to Z Appliance Service:

Thank you for the review, we love hearing back from our customers!


Service person was great




Review of A to Z Appliance Service

Joel did all he could to take care of the problem. Very professional. But the problem is still not fixed. This was the 12th service call on this refrigerator for the basic same problem. The temperature is still above what is set and what it should be.


Response from A to Z Appliance Service:

Thank you for the review, we will have our tech manager look into this.


Bad directions from Maytag




Review of A to Z Appliance Service

The technician let the machine run and it did. Scanned for codes of which there were none. Maytag's directions were terrible, your service was good. I just wish with the problem description I had given you we were told that add garments is part of the cycle and to just wait two minutes. This was a warranty service so the questions below are not relevant.


Response from A to Z Appliance Service:

Thank you for you review!


Great Service




Review of A to Z Appliance Service

Daniel provided fast great service. I would have given a 5 star rating except my appointments were not confirmed prior to my email and/or phone notice he was on the way. Worked out ok for me, but would have preferred a better notice time frame. The service was great, unfortunately the light I received was a different brightness. Not your companies fault. The lights are what sold me on the fridge in the first place. Kind of a bummer I don't have the same brightness or probably never will with any new light I may have to replace. All considering, I was very happy with my service.


Response from A to Z Appliance Service:

Thank you for the review.


Joe




Review of A to Z Appliance Service

Great service


Response from A to Z Appliance Service:

Thank you!


Great Service!




Review of A to Z Appliance Service

Repair person was great 👍


Response from A to Z Appliance Service:

Thanks!


Terry




Review of A to Z Appliance Service

Great service


Response from A to Z Appliance Service:

Thank you!


Great service




Review of A to Z Appliance Service

Very friendly and knowledgeable. Great service!


Response from A to Z Appliance Service:

Thank you for the review.


Warranty Repair




Review of A to Z Appliance Service

Good service made up for delay of part and issue with brand new range.


Response from A to Z Appliance Service:

Thank you for he review.


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Good service.




Review of A to Z Appliance Service

This was second call...ice maker stopped making ice. Joel pulled the ice box out and showed us 3 cubes that were jammed up. He showed us how to remove the ice box and check for jammed cubes in case it stops working again.


Response from A to Z Appliance Service:

Thank you for the review.


Mick




Review of A to Z Appliance Service

Our repair man couldn’t have been more helpful or professional.


Response from A to Z Appliance Service:

Thank you!


Greg




Review of A to Z Appliance Service

Very friendly and helpful


Response from A to Z Appliance Service:

Thanks!


Excellent Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Great service




Review of A to Z Appliance Service

Second time John N has been to my home for appliance repair. He is very professional and knowledgeable and ensure all is in order and working prior to departure.


Response from A to Z Appliance Service:

Thank you for the review.


Great job




Review of A to Z Appliance Service

Did a great job... quickly diagnosed the issue so that we could have our regular repair guy come out.


Response from A to Z Appliance Service:

Thank you!


Charles Sipple Washing Machine Repair




Review of A to Z Appliance Service

Charles is knowledgeable, thorough and friendly - it’s a great combination and I would confidently recommend him to anyone!


Response from A to Z Appliance Service:

Thank you for the review!


Product Failure, 8 - year old Kitchenid Refrigerator




Review of A to Z Appliance Service

Very disappointing for top of the lineKitchenAid brand name. Poor Quality Electronic Board Supplier


Response from A to Z Appliance Service:

Thank you for the review!


return call after first service




Review of A to Z Appliance Service

There was a needed follow-up call regarding an appliance repair. John was excellent and solved the problem. The warranty was as he stated and he made an extra effort to work with the home office to resolve the issue. Excellence has its rewards in many ways. Thank you, John and thank you to your company. Keep up the good work.


Response from A to Z Appliance Service:

Thank you for the review, we love hearing back from our customers!


Ok service




Review of A to Z Appliance Service

Took two days and over four hours to get in touch with you. Went to Lowes made them spend an hour to get in touch with you


Response from A to Z Appliance Service:

Thank you for taking the time to leave us a review, we appreciate the feedback. It looks like you reached out to the manufacturer to schedule service. We have heard that they currently have long hold times at their call center. Hopefully that gets resolved soon. If you have any repairs in the future that are outside of warranty please feel free to call us directly.


Service




Review of A to Z Appliance Service

the service tech was very good and made my myself and wife feel confortable with his work


Response from A to Z Appliance Service:

Thank you for the review!


Great




Review of A to Z Appliance Service

We are very pleased with Mr John N's service on our behalf. He was efficient and very professional in repairing our dryer and very courteous. Thank you for sending a fine representative to help us


Response from A to Z Appliance Service:

Thank you for the review, we apricate the feed back from customers.


Great




Review of A to Z Appliance Service

He did a good job. Knew what was wrong and took care of the problem


Response from A to Z Appliance Service:

Thank you for the review.


Great Service




Review of A to Z Appliance Service

Joel was very knowledgeable, considerate, on time and answered any questions that we asked him about the appliances. Would give him an A+


Response from A to Z Appliance Service:

Thank you for the review, we love hearing back from our customers!


Great service




Review of A to Z Appliance Service

Charles and A to Z have provided excellent service, really have appreciated the professionalism and consideration


Response from A to Z Appliance Service:

Thank you for the review!


Great service by the young man




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Great service. A bit of a wait for parts




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for the review!


A to Z may have intentionally ripped me off.




Review of A to Z Appliance Service

My 15 year old oven was broken. A to Z had the model number and serial number at the time I made the appointment to repair the oven. A to Z should have told me up front that the parts were no longer available for my model, Instead I wasted $90 plus tax for a 8 minute diagnosis after which the technician told the broken part was unavailable and the oven could not be repaired. A to Z most likely knew ahead of time that they would not be able to repair my oven but instead decided it was worth it to them to make $90 for an 8 minute appointment. That seems a little bit dishonest to me and an inconvenient waste of my time and money.


Response from A to Z Appliance Service:

I understand your frustration with this situation and I do apologize. Unfortunately until our technicians evaluate what is wrong with the appliance we simply do not know what it might or might not need. I can guarantee you this was not done on purpose, our goal is to help our customers and get appliances fixed in a timely manner.


Unusual request fulfilled




Review of A to Z Appliance Service

He worked with my son and me to resolve our problem.


Response from A to Z Appliance Service:

Thank you for the review!


Bob




Review of A to Z Appliance Service

Great job! Very informative. Went about and beyond to explain.


Response from A to Z Appliance Service:

Thank you for the review!


Great Service!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Steve




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


Great job!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you


New washer/dryer




Review of A to Z Appliance Service

Awesome. Very helpful! Super nice guy


Response from A to Z Appliance Service:

Thanks!


Great Service




Review of A to Z Appliance Service

On time and extremely helpful.


Response from A to Z Appliance Service:

Thank you for the review!


Owner




Review of A to Z Appliance Service

He did a fabulous job


Response from A to Z Appliance Service:

Thank you!


Mark




Review of A to Z Appliance Service

Joel is polite, clean, knowledgeable and efficient.


Response from A to Z Appliance Service:

Thank you!


Great service




Review of A to Z Appliance Service

Work was completed promptly and efficiently.


Response from A to Z Appliance Service:

Thank you for the review!


High five




Review of A to Z Appliance Service

It took four service calls before the refrigerator made noise. Scott heard the noise, ordered the parts, then fixed it. Thank you Scott


Response from A to Z Appliance Service:

Thank you for the review


customer satisfaction survey




Review of A to Z Appliance Service

i was well pleased with the service


Response from A to Z Appliance Service:

Thank you!


Washer




Review of A to Z Appliance Service

Charles was very professional and was able to take care of the problem within 5 minutes if not sooner.


Response from A to Z Appliance Service:

Thank you for the review!


Stephen




Review of A to Z Appliance Service

Serviceman was very courteous.


Response from A to Z Appliance Service:

Thank you !


Very pleased




Review of A to Z Appliance Service

Jonathan did a great job. Good communication and fixed the problem.


Response from A to Z Appliance Service:

Thank you!


Fast and efficient




Review of A to Z Appliance Service

In came and did the job in a short amount of time.


Response from A to Z Appliance Service:

Thanks!


Gets the job done and explained the problem




Review of A to Z Appliance Service

A-Z is a dependable service company. Will use them for my Whirlpool appliances.


Response from A to Z Appliance Service:

Thank you for the review!


Great Service and Customer Interaction!




Review of A to Z Appliance Service

Joey was very thorough and ensured at every step of the way tgat our concerns were being addressed.


Response from A to Z Appliance Service:

Thank you for the review, we love hearing back from customers.


Prompt service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


All-round excellent service person




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


A + Z= 100%




Review of A to Z Appliance Service

service was great....Masks were worn so there was no problem or concerns about the installment....Very efficient....


Response from A to Z Appliance Service:

Thank you for the review.


Microwave




Review of A to Z Appliance Service

Great job. Seems to be working fine. Would recommend A to Z.


Response from A to Z Appliance Service:

Thank you for the review!


shawn m.

shawn m.

DRYER AMANA NED4655EW1 Found that one of the wires to the thermistor had popped off of the back not allowing the heating element to come on once I reinstalled wire was a red wire with white stripe everything kicked on started heat and working fine

Near Adams Cir, Fairfield, OH 45014
Jeremy F.

Jeremy F.

DRYER WHIRLPOOL WED5000DW2 "Checked incoming power, checked blower, tested unit, found breaker making crackling sound, and some sparks during operations, informed customer of problem with breaker, unit is heating, and functioning normally , checks ok."

Near Underwood Rd, Dayton, OH 45431
Jake S.

Jake S.

WASHER MAYTAG MVWC465HW2 "Tested all, functions of unit and found no abnormal noises or issues, unit operating properly, checks ok."

Near Martins Dr, West Carrollton, OH 45449
Jake S.

Jake S.

WASHER MAYTAG MVW7230HW0 "Tested and found has leak in internal drain hose, needs replaced. ; ordrng 1 W11291620 (Hose)"

Near Martins Dr, West Carrollton, OH 45449
Pete H.

Pete H.

WASHER MAYTAG MVWB765FW3 Customer has extended warranty through ABC Warehouse informed them they need to call them

Near Rd B, Leipsic, OH 45856
Joel L.

Joel L.

WASHER MAYTAG MVWB835DW3 "Auth- mucsaucnpl2Replaced control panel and transmission, leak checked unit and tested for proper operation after repair, replaced gear case. no leaks. All checks are good now"

Near Midnight Sun Dr, Maineville, OH 45039
Jake S.

Jake S.

WASHER WHIRLPOOL WTW4816FW2 "Tested unit and found motor error code, cleared and unit spun and agitated properly, all wiring connected and no issues, checks ok."

Near Martins Dr, West Carrollton, OH 45449
Mark B.

Mark B.

DISHWASHER KITCHEN AID KDTM354DSS4 "Complaint of loud noise during rinse cycle. Checked for error codes, found 8-1, ran unit through diagnostic test cycle, found noise coming from pump and motor, drain pump and dispenser door. Unit needs multiple parts to repair, ordering all parts needed.; ordrng 1 W10805015 (PUMP AND MOTOR) and 1 W10861000 (DISPENSER ) and 1 W10914557 (DRAIN PUMP)"

Near Taylor Trace Ln, Hamilton, OH 45011
Jake S.

Jake S.

DRYER MAYTAG MED7230HW1 "Tested and found unit heating and operating properly, checks ok."

Near Martins Dr, West Carrollton, OH 45449
Pete H.

Pete H.

REFRIGERATOR WHIRLPOOL WRB322DMBW01 Had water to valve and voltage to valve but no water through valve need new valve ; schdld next appmnt for 1/18 MON !

Near Rd A, Leipsic, OH 45856
Joel L.

Joel L.

DRYER MAYTAG MEDB835DW4 "MTU0A00APL1Replaced blower wheel assembly, tested operation after repair. All sounds and checks are good. Unit is running well and checking good, ; dspstn on spec-tagged invntry: 2 WP697772 BLOWER WHEEL"

Near Midnight Sun Dr, Maineville, OH 45039
Jeremy F.

Jeremy F.

"M/W OTR, PURCHA" WHIRLPOOL WMH53521HZ4 "Checked incoming power, checked power from control to magnetron, checked transformer, checked magnetron, found magnetron reading open, needs magnetron replaced.; ordrng 1 W10818686 (magnetron)"

Near Talowood Dr, Beavercreek, OH 45430
scott f.

scott f.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced led power board...all lights working properly...

Near Boehm Dr, Fairfield, OH 45014
Joel L.

Joel L.

FREEZER WHIRLPOOL WZC5422DW01 Unit Has bad compressor and will need to have part replaced for repair. Rescheduling for available part and tech. Rescheduling may change due to availability; ordrng 1 WPW10750849 (COMPRESSOR )

Near Marsh Cir, Loveland, OH 45140
darryal@atoz1.com

darryal@atoz1.com

DISHWASHER WHIRLPOOL KDTE204GPS0 "Customer complaint is dishes aren't getting clean as they should, run cycle with detergent, possible circulation pump, drain pump working properly, no issues with controls or jets all working properly, water valve working properly, dishes loaded good, ; ordrng 1 W11124384 (Pump, motor assembly)"

Near Midforest Ln, Cincinnati, OH 45233
scott f.

scott f.

WASHER WHIRLPOOL MVWX655DW1 "Replaced lid stil. Same problem....ordered parts needed...; ordrng 1 W11117421 (Top) and 1 W10270398 (Hinge left) and 1 W10270399 (Hinge ,right)"

Near Van Nes Dr, Cincinnati, OH 45246
Joel L.

Joel L.

MICROWAVE WHIRLPOOL WOC54EC0HS03 Found hook up at terminal box faulty and cause short tripping breaker and preventing it from working. Rewired and tested after repair. Unit is functioning but builder would need to have wires re-insulated for proper safety. Used to tie to secure records of above unit. Customer to observe; used 1 WP8567668 from stock

Near Heirloom Ct, Loveland, OH 45140
Mark B.

Mark B.

OVEN KITCHENAID KEMS308SSS00 "Complaint of unit not heating in microwave section. Tested unit, confirmed complaint, checked cavity fuse, monitor fuse and magnetron fuse, all test normal, door switches are normal, unit would need new magnetron : W11346197. Part is out of stock locally. Customer is going through with repair.; ordrng 1 W11346197 (MAGNETRON )"

Near Wild Cherry Way, Mason, OH 45040
scott f.

scott f.

SXS 26' RAMOS WHIRLPOOL WRS576FIDM01 Needs ice guide also....; ordrng 1 WPW10435760 (Ice guide)

Near Fairways Dr, West Chester Township, OH 45011
John N.

John N.

REFRIGERATOR GE PWE23KSKFSS "Per testing, description of the issue and consultation with office tech support determined the issue possibly be the electronic control board. After further research on this issue recommended the customer call the manufacturer for service. No service call charged."

Near Hermosa Dr, Troy, OH 45373
Jake S.

Jake S.

WASHER WHIRLPOOL WTW5000DW2 "Replaced gearcase, washplate broke free so tub and basket not required. Found new gearcase box slightly damaged, after repair found new gearcase still making some noise, needs replaced again.Received second washplate in parts, will use on return in case new plate seizes up again.; ordrng 1 W11454734 (Gearcase), dspstn on spec-tagged invntry: 1 W11035751 GEARCASE"

Near Allenby Pl, Dayton, OH 45449
John N.

John N.

DISHWASHER WHIRLPOOL WDF520PADM7 "Per testing on previous visit replaced the pump and motor assembly and checked for proper operation in diagnostics, operation checks ok. 1st load will be a calibration cycle. Costco 2nd yr warranty."

Near Chris Dr, Englewood, OH 45322
Jake S.

Jake S.

RANGE JENN-AIR JDRP548HL00 "Found unit's front panel loose due to right side clip bent, not holding it in place. Needs clip replaced.; ordrng 2 W11318207 (Clip)s"

Near S Alex Rd, Dayton, OH 45449
Neil B.

Neil B.

ICEMAKER WHIRLPOOL WRX735SDHV01 Ice chunking up causing auger to get blocked. Unit needs — ice maker / inlet valve. Next visit — Wednesday 1-27-21.; ordrng 1 W10300024 (ICE MAKER) and 1 W11043013 (INLET VALVE)

Near S Rankin Ave, South Charleston, OH 45368
Daniel  L.

Daniel L.

DISHWASHER WHIRLPOOL MDB8959SKB0 Diagnosed chopper broken inside drain pump assembly. Replaced drain pump. Ran through test cycle. Verified no leaks. All operations check ok.; dspstn on spec-tagged invntry: 1 W11497943 DRAIN PUMP

Near Stephanie St, Dayton, OH 45458
darryal@atoz1.com

darryal@atoz1.com

REFRIGERATOR WHIRLPOOL WRT318FZDB02 Installed parts listed on order tested unit works good no more issues at this time

Near W North Bend Rd, Cincinnati, OH 45216
John N.

John N.

REFRIGERATOR KITCHENAID KRMF706ESS01 Per testing the fresh food evaporator fan motor is not operating during normal operation or during diagnostics test. Cleared excessive frost from evaporator coil. Ordering new fresh food evaporator fan motor. Wp PAD; ordrng 1 W11087438 (motor-evap)

Near Heatherstone Dr, Troy, OH 45373
scott f.

scott f.

DISHWASHER WHIRLPOOL DU1101XTPB7 Replaced cntrl elec..test ran working properly at this time...

Near Voyager Ln, Cincinnati, OH 45252
Daniel  L.

Daniel L.

WASHER WHIRLPOOL LSR8233EQ1 "Diagnosed failed water level switch caused overflow and flood condition. Causing water damage to motor and wire harness. There is excessive rust in washer base and paneling, causing unit to be loose and insecure/stability issues, also found oil leaking from gearcase. Found issue with timer getting stuck in fill cycle. Multiple parts are NLA. Ordering parts and waiting on AHS repair determination. ; rqstng P&A on 1 3949476 (Cabinet top) and 1 3360629 (Gearcase) and 1 W10820051 (Water level switch) and 1 3952662 (Timer) and 1 WP661600 (Motor) and 1 3952664 (Wire harness) and 1 285846 (End cap)"

Near Red Coach Rd, Dayton, OH 45429
Joel L.

Joel L.

DISHWASHER MAYTAG MDB7749SAW0 "Replaced wheel assemblies on al 4 sides of the rack, after repair. Tested unit and confirm proper operation and function. All checks are a good customer to observe"

Near Stratford Ct, Loveland, OH 45140
Daniel  L.

Daniel L.

ICEMAKER WHIRLPOOL WRF757SDEM01 W11294907-Diagnosed E2 error for ice maker. Diagnosed with Techline ice maker causing intermittent harvesting and filling issue. Ordering part.; ordrng 1 W11294907 (Ice maker)

Near Brookwood Ct, Springboro, OH 45066
scott f.

scott f.

WASHER WHIRLPOOL WTW5000DW3 Replaced actuator test ran working properly at this time...; used 1 W10913953 (Actuator) from stock

Near Magdalena Dr, Cincinnati, OH 45231
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Temperature was set to Mac’s cooling and was dropping below freezing in water reservoir preventing water flow through unit. Adjusted temperature to factory recommended setting and adjusted items away from back wall to allow for proper airflow and cooling. All other checks are good filter is good customer to observe. For the next 48 hours

Near Terwilligers Run Dr, Montgomery, OH 45249
darryal@atoz1.com

darryal@atoz1.com

FREEZER WHIRLPOOL WRS588FIHZ00 Need replacement has dent in it lower bottom in the middle (see picture); schdld next appmnt for 2/12 FRI PM

Near Killington Ln, Cincinnati, OH 45244
Jeremy F.

Jeremy F.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 "Found compressor vibrating against body of unit, used spacer to fix vibration noise, customer to observe, checks ok.; used 1 WPW10221048 (SPACER) from stock"

Near Heather Glen Dr, Beavercreek, OH 45431
Jeremy F.

Jeremy F.

DISHWASHER KITCHENAID KDFE204KPS "Checked for error codes, no stored error codes, tested heating element, calibrated unit, all functions normal, checks ok."

Near Centre Dr, Fairborn, OH 45324
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Complaint of unit not cooling correctly, light in freezer not operating correctly. Confirmed complaint, found temps in fresh food at about 40 degree, unit has been set at 33. Temps in freezer are fine. Checked damper, damper opened and closed normally, checked fresh food thermistor, found thermistor is ohming within proper range, unit needs new control board according to tech sheet. Ordering part to repair. Found light in freezer not working, replaced light module, light is now functioning normally, all checks ok.; ordrng 1 W11224256 (CONTROL), used 1 W10695459 (MODULE) from stock"

Near Nottingham Way, Mason, OH 45040
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Complaint of frost in freezer section, door handle is loose and dispenser is sticking open after dispensing ice. Confirmed frost in roof of freezer section, found door is closing well at this time, seal looks tight, checked rails, all check ok, found service pointer for unit W10758831B that recommends ordering sealant to put around edge of freezer door. For complaint of ice dispenser issue, tested dispenser, ice door is not closing correctly, needs replaced. Tightened door handle down. Ordering parts to repair.; ordrng 1 W10841140 (SEALANT) and 1 WPW10616134 (ICE DOOR)"

Near Glenlaurel Dr, Maineville, OH 45039
Joel L.

Joel L.

DISHWASHER KITCHENAID KDTE204ESS1 "WPW10605058 pump and wash motor 178.92Labor - 120.00Service call - 109.00Diverter valve is leaking from the motor, part is on back order, cus to decide weather or not to repair, will call us if repair is needed"

Near Legacy Ln, Cincinnati, OH 45249
scott f.

scott f.

DISHWASHER WHIRLPOOL n/a Drain loop needs replaced....labor 72.45 plus part and tax 146.32 ; ordrng 1 WPW10358302 (Drain loop W/check valve)

Near Timberland Dr, Cincinnati, OH 45215
Daniel  L.

Daniel L.

DRYER MAYTAG LDE7500ACE Motor W10410999-Diagnosed weak motor. Not able to run with heavy loads and intermittently starting due to overheating. Advised customer that part is on backorder.

Near Colony Trail, Dayton, OH 45434
Mark B.

Mark B.

WASHER MAYTAG MVW7230HW0 "Complaint of unit making loud noise at end of cycle, remains locked after the cycle is finished for a long time. Checked for error codes, none found, ran diagnostic test cycle, valves are normal, drain is normal, agitate and spin are noisy, when spin reached high speed, loud grinding noise and error code of F6E3 appeared. Checked underneath unit, found oil leaking from gearcase, also found rotor bolt had come loose and fallen out, causing rotor to spin unevenly, causing noise and causing unit to stop cycles. Ordering gearcase to repair.; ordrng 1 W11423759 (GEARCASE)"

Near Harvest Run, Lebanon, OH 45036
darryal@atoz1.com

darryal@atoz1.com

REFRIGERATOR WHIRLPOOL ED5FTGXKQ01 Installed parts listed on order tested unit works good no more issues at this time

Near Clarion Ave, Cincinnati, OH 45207
Jeremy F.

Jeremy F.

DRYER SAMSUNG DVE50R5400V-A3 "Checked terminal block, checked power cord, tested unit, found smell is coming from heating element as it is heating up then going away, all functions normal, checks ok."

Near Lexington Ave, Fairborn, OH 45324
Jonathan  L.

Jonathan L.

WASHER MAYTAG MHW5630HC0 Control was locked out. Unlocked panel and tested unit in test 12 all functions test good. ; used 1 W10135699 ( Affresh tabs) from stock

Near Cretcher Ave, De Graff, OH 43318
shawn m.

shawn m.

DISHWASHER MAYTAG MDB4949SHZ1 Hook the cord up to the dishwasher dishwasher powered ride-on I started it I could feel my water valve humming everything checks fine at this time

Near Main St, Hamilton, OH 45013
darryal@atoz1.com

darryal@atoz1.com

"M/W OTR, PURCHA" IKEA IMH160FW0 "Idea warranty, order interlock kits; ordrng 1 WP8206419 (INTERLOCK) and 1 W11244494 (INTERLOCK)"

Near Milton St, Cincinnati, OH 45202
Jonathan  L.

Jonathan L.

REFRIGERATOR WHIRLPOOL ART318FFDW06 Sealmwas not in channel pushed seal into channel and used hair dryer to form. Asked customer to open unit form30 minutes to allow seal to cool and keep form.

Near E 6th St, Lima, OH 45804
Pete H.

Pete H.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Removed and replaced freezer module all lights work; used 1 W10695459 (Module) from stock

Near Zurmehly Rd, Lima, OH 45806
Jonathan  L.

Jonathan L.

DRYER WHIRLPOOL WED5100HW1 Right side of handle is damaged on right side please order part for customer. ; ordrng 1 W11176946 (Handle (trim))

Near Cemetery Rd, De Graff, OH 43318
Jake S.

Jake S.

REFRIGERATOR WHIRLPOOL WRS571CIHB01 "Found unit's damper motor grinding, needs replaced.; ordrng 1 W11164593 (Damper)"

Near Grantwood Dr, Dayton, OH 45449
shawn m.

shawn m.

WASHER MAYTAG MVW7232HW0 Found it not on all loads will not go through complete cycle gets to about the middle and goes back into a sensing and will not move forward from that point ordering main control; ordrng 1 W11419171 (Control)

Near Far Crest Ct, Liberty Township, OH 45011
Joel L.

Joel L.

COOKTOP WHIRLPOOL WCG55US6HS00 Checked over burner camp alignment and found some of the burners not seated properly causing inconsistent flame. Removed burner caps and reinstalled properly ignition and function. All valves are checking good no adjustments needed at this time. Customer to observe

Near Heirloom Ct, Loveland, OH 45140
Jonathan  L.

Jonathan L.

WASHER MAYTAG MVWX655DW1 Main control has proper power and polarity. Will not turn on or enter diagnostics. Main control needs replaced. Please order part for customer. ; rqstng P&A on 1 W11116592 (Main control)

Near N Kuther Rd, Sidney, OH 45365
Jonathan  L.

Jonathan L.

RANGE WHIRLPOOL MET8885XS02 terminal block is melted and power cord is burned apart. Customer wil call if repairnis wanted. 5304409888 10.01 LABOR PAID BY WHIRLPOOL. CUSTOMER IS ONLY PAYING FOR SERVICE CALL TODAY.

Near Miami St, Fort Loramie, OH 45845
darryal@atoz1.com

darryal@atoz1.com

MICROWAVE KITCHEN AID KMCS1016GBL0 "The membrane & UI ACU (control) won't respond to user inputs quote parts UI,membrane ACU (control) need verified for model parts, Called whirlpool the unit just carries a 1yr whole unit replacement only parts unavailable for this unit, contacting service partner / trade care team to confirm findings or get additional help with this unit, advise customer call customer service for additional help. Unit flagged as unrepairable because parts aren't available for unit. Brooke trade care team- product exchange review being processed per Brooke, documenting claim in there system SR#7729748578Brooke is advising customer purchase Part# UIPart# ACU/controlPart# membraneTechline SR#7729748436"

Near Serenade Dr, Cincinnati, OH 45238
darryal@atoz1.com

darryal@atoz1.com

REFRIGERATOR KITCHENAID KRMF706ESS01 "The customer waited to see if we could reschedule for a week out to see if the issue continues, disconnect the rear aurora board connecter to eliminate the deli board wiring harness and associated connections, customer states issue went away after tech advised them to wait for a week for this definitive test time."

Near Colerain Ave, Cincinnati, OH 45223
shawn m.

shawn m.

REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Customer states that the noise pops up randomly throughout the day last for 5 to 10 seconds I believe it's going to be in the water valve for the ice maker ordering water valve; ordrng 1 WPW10179146 (Water valve)

Near Treeside Dr, Liberty Township, OH 45044
darryal@atoz1.com

darryal@atoz1.com

KITCHEN WHIRLPOOL WCC31430AB03 Installed parts listed on order tested unit works good no more issues at this time

Near Scottwood Ave, Cincinnati, OH 45237
Jake S.

Jake S.

XXL FRENCH DOOR WHIRLPOOL KRFF707ESS01 "Found unit has small short on LED board, needs replaced.; ordrng 1 W10830288 (LED board)"

Near Diamond Mill Rd, Germantown, OH 45327
scott f.

scott f.

WASHER WHIRLPOOL WET4124HW0 Test ran. Dryer and washer ..dryer heating properly..washer spinning and draining properly..

Near Evergreen Ridge Dr, Cincinnati, OH 45215
Jeremy F.

Jeremy F.

DISHWASHER MAYTAG MDB8969SDM0 "Found wheels on bottom rack are breaking off, needs all wheels replaced.; ordrng 4 W10195416V (dish rack wheel)s"

Near Knollwood Dr, Dayton, OH 45432
Joel L.

Joel L.

WASHER WHIRLPOOL MVWC360AW0 "Unit has fault speed in spin cycle, checked techomiter verification. Found door not unlocking during spin cycle, asking load not to spin out replaced actuator from stock, tested unit is spin cycle after repair. Unit is balancing well. All operations are testing good at this time, ; used 1 WPW10006355 (ACTUATOR) from stock"

Near Bordeaux Ln, Mason, OH 45040
Charles S.

Charles S.

RANGE WHIRLPOOL WFE550S0HZ1 "W11295998 controlWpw10181986 sensorUnit has F6E1 error code. Reset unit and and checked for loose connections. Power good to control from wall. Control needs replaced. Advised cx that control is a 21 business day outlook due to part availability. Cx said if found sooner from another source than she would,pay the additional charges over phone if able too. Cx also would like end of day. Typically around 3pm. ; ordrng 1 W11295998 (cntrl-elec) and 1 WPW10181986 (sensor)"

Near Woodmere, OH 44122
Joel L.

Joel L.

KITCHEN WHIRLPOOL KRMF706ESS Found dispenser water line popped out of bracket and not installed properly. Reinstalled and corrected alignment issue on dispenser. All checks and tests are good

Near Sovereign Dr, Sharonville, OH 45241
Joel L.

Joel L.

LAUNDRY WHIRLPOOL WTW6120HC0 "Ran unit through calibration cycle and ran through spin cycle to confirm units mechanical function and operation, W11498804 control main (please set out control is issue comes back)W11478523 control panel"

Near Thistlehill Dr, Loveland, OH 45140
Joel L.

Joel L.

MICROWAVE WHIRLPOOL KMHS120ESS09 "Auth - kue5xuenl2Found loose contact on leads of mag, removed over the range microwave and disassembled cabinet on microwave and replaced loose connection to mag, reinstalled and conformed proper heating and function after repair. All checks are good now"

Near Masters Row, Loveland, OH 45140
Mark B.

Mark B.

"M/W OTR, PURCHA" WHIRLPOOL WMH53520CS6 "Complaint of unit not powering on, confirmed complaint, control board not receiving power, checked filter board, filter board is receiving 120 VAC, fuse on board is blown, checked door switches, door switches are faulty, need replaced. Quoted parts: fuse: W10138793, interlock kit: W11244490. customer is going through with repair.; ordrng 1 W11244490 (INTERLOCK KIT), used 1 W10138793 (FUSE) from stock"

Near Cousin Dr, Carlisle, OH 45005
Daniel  L.

Daniel L.

REFRIGERATOR AMANA AFI2538AES Compressor 12002634-Diagnosed shorted start device. Replaced start device in order to get compressor to run. Compressor turns on but is not circuiting refrigerant. Diagnosed bad compressor. Customer not to repair at this time.

Near S Pioneer Blvd, Springboro, OH 45066
Joel L.

Joel L.

REFRIGERATOR MAYTAG MFF2558FEZ04 Has leak in sealed system and or inefficient compressor. Drawing under or less than one amp while compressor and fans are running. Rescheduling for compressor tech; ordrng 1 WPW10143759 (DRIER )

Near Sunburst Dr, West Chester Township, OH 45241
Daniel  L.

Daniel L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Diagnosed bad motor in ice maker. Intermittently cycling. Replaced ice maker. Cycled and filled. All checks ok.; used 1 W10882923 ( Ice maker) from stock

Near US-68, Xenia, OH 45385
Jake S.

Jake S.

DISHWASHER MAYTAG MDB9959SKZ0 "Found drip tray had water from previous repair but now dry, determined no leaks and tested unit, checks ok."

Near Pennyroyal Rd, Franklin, OH 45005
Joel L.

Joel L.

DISHWASHER // BOTCH ....1234 Removed dishwasher and placed in mud room

Near Summers Pond Dr, Loveland, OH 45140
Jeremy F.

Jeremy F.

FREEZER MAGIC CHEF EWCF7WBX "Evacuated all refrigerant, and tagged unit for pickup."

Near Vanderlyn Ct, Fairborn, OH 45324
Daniel  L.

Daniel L.

OVEN WHIRLPOOL KEBC208KSS04 Diagnosed only inner glass broken. Ordering part.; ordrng 1 WP4449259 (Inner glass)

Near Heartland Trce, Dayton, OH 45458
Daniel  L.

Daniel L.

DISHWASHER WHIRLPOOL KUDE60FXSS3 Found hose clamp on discharge motor has become disconnected. Verified motor is still operational. Ordering hose clamp.; ordrng 1 W10548435 (Clamp)

Near Sable Ridge Dr, Bellbrook, OH 45305
Jonathan  L.

Jonathan L.

DRYER WHIRLPOOL REX563KQ1 Using meter found only 120 volts at dryer. Customer had blown fuse. Customer went to get fuse. Removed back cover found element shorted out. Replaced element customer had gotten fuse that was wrong diameter. All components checked good with meter. Customer will replace fuse and monitor operation. ; dspstn on spec-tagged invntry: 1 279838 ELEMENT

Near Weadock Ave, Lima, OH 45804
Jonathan  L.

Jonathan L.

DRYER MAYTAG MED5630HC1 Dryer has no error codes performed all tests advised customer will unit being stacked to be careful of pressing other buttons like wrinkle release because it will change dryer performance. Operation checks ok.

Near W Market St, Lima, OH 45805
Jonathan  L.

Jonathan L.

REFRIGERATOR WHIRLPOOL ET18PKXAN00 Removed back cover found no oil leaks from compressor joints. Customer stated oil was leaking on left hand side of unit. Removed toe cover and drain pan. Filled drain pan with in at kitchen sink with customer drain pan was not leaking put drain pan back in place. Removed freezer floor and evaporator cover. Poured water down drain in evaporator and water went straight into drain pan. Put floor and cover back on. Temperature was good in both section customer will monitor operation.

Near Wonderlick Rd, Lima, OH 45805
Pete H.

Pete H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Removed old broken shells and installed new shells had customer check shells and made sure they were satisfied and they were

Near Esther Ln, Findlay, OH 45840
Pete H.

Pete H.

WASHER WHIRLPOOL WFW5620HW0 Washer had an F6 E2 code that would not clear Council will not respond to any inputs need to replace console; ordrng 1 W11319991 (Console)

Near Co Rd 14, Ada, OH 45810
Pete H.

Pete H.

WASHER MAYTAG MVW6230HC0 Found that the belt was slipping causing a noise need new melt; ordrng 1 W11239857 (W11239857)

Near Washington St, Findlay, OH 45840
Pete H.

Pete H.

DISHWASHER AMANA ADB1400AGW1 Customers complained was it was not drying the dishes so put it in diagnostic mode and it ran and it washed fine but when it dried the heating element would heat up but then gradually go cool before getting all the way through the test need new controller; ordrng 1 W10906422 (Controller)

Near Allen Ave, Findlay, OH 45840
Pete H.

Pete H.

REFRIGERATOR WHIRLPOOL WRS321SDHB05 Found that the right wheel on refrigerator is completely missing its axle so need a new axle and a new wheel; ordrng 1 WP2179826 (Axl) and 1 WPW10304659 (Wheel assembly)

Near Foster St, Fostoria, OH 44830
Charles S.

Charles S.

FREEZER WHIRLPOOL WRF767SDHZ00 Wpw10341329 valvePower good and no leaks. Unit leaking into ice maker. Causing cubes to be too big and preventing from dropping into bucket. Ordering valve for repair.; ordrng 1 Wpw10341329 (water valve assy)

Near Austrian Ct, Milford, OH 45150
Jonathan  L.

Jonathan L.

KITCHEN WHIRLPOOL WDP370PAHW1 Dishwasher pump is running unit will not drain. Drain hose needs replaced. Please order part for customer. Unit is going back to rent a center store in celina for repair. ; ordrng 1 W10842407 (Fill and drain hose)

Near 1st Ave, Coldwater, OH 45828
Jake S.

Jake S.

WASHER MAYTAG MVW7230HW0 "Found unit has excessive shaking in high speed spin. Unit leveled, no error codes, no mechanical issues found. Determined issue could be in control spin speed or gearcase issue, ordering both. If control doesn't correct issue, will replace gearcase.; ordrng 1 W11419171 (Control) and 1 W11423759 (Gearcase)"

Near White Rose Dr, Waynesville, OH 45068
John N.

John N.

MICROWAVE WHIRLPOOL WMH53520CH2 Per customer statement that the open/close door error comes up determined the unit needs new interlocks and door switches. Ordering parts. ; ordrng 1 W10156813 (interlock) and 1 WP8206419 (interlock)

Near Michael Dr, Troy, OH 45373
John N.

John N.

COOKTOP WHIRLPOOL GCI3061XB01 "Per testing found the 20 amp fuse for the right side of the unit blown. Replaced the fuse and powered the unit back up. Fuse blew as soon as the power came back on. Ordering new module. ; ordrng 1 W10857230 (module), used 1 W10138793 (FUSE) from stock"

Near N Union Shelby Rd, Piqua, OH 45356
darryal@atoz1.com

darryal@atoz1.com

REFRIG WHIRLPOOL WRX988SIBM01 Need the exact cover for the evaporator so we don't have to alter the new part to fit return part ordered new unused wrong part.; ordrng 1 WPW10501260 (Evaporator Cover)

Near Picket Way, Cincinnati, OH 45245
Mark B.

Mark B.

"M/W OTR, PURCHA" KITCHENAID KHMS147KSS0 "Complaint of unit sparked, now will not turn on, no display. Confirmed complaint, checked incoming power, power is at correct 120 VAC, found control is receiving proper voltage, but not allowing power through, unit would need new control board to repair. Quoted part: 8169526, but part is discontinued, NLA as of 06/16."

Near East Ave, Lebanon, OH 45036
Mark B.

Mark B.

LAUNDRY WHIRLPOOL WFW75HEFW0 "Complaint of bellow has torn, confirmed complaint, found bellow has rip near front seal, causing unit to leak out front during cycles. Took pic to confirm, ordering part to repair.; ordrng 1 W11106747 (BELLOW)"

Near Frye Park Cir, Mason, OH 45040
scott f.

scott f.

WASHER MAYTAG MVWC400XW4 Diagnostic error code ..needs actuator..non stock part...; ordrng 1 WPW10006355 (Shifter)

Near Williams Ave, Cincinnati, OH 45212
Jeremy F.

Jeremy F.

WASHER MAYTAG MTW5805TW0 "Check incoming power, checked power at timer, checked power from timer to unit, found timer is not sending power to unit, needs timer replaced, timer WPW10111389, customer does not want to repair."

Near Hedington Square, Dayton, OH 45459
Neil B.

Neil B.

WASHER WHIRLPOOL NFW5800HW0 Issue — Leaking. Ran a rinse & spin to observe — NO leak. Ran a few towels toObserve — unit did leak a little from front ( Quit a bit of hair on inside glass & onBellows ). Continued cycle to observe — a little water would leak from lower left Front door. I cleaned inside bellows again. There still a leak coming from front door ( bellows ). Can’t find any whole / cut anywhere on bellows. Part not avail At supplier / Vendor right now. Next visit — Thursday 2-11-21.; ordrng 1 W11314648 (BELLOWS)

Near Cheyenne Ave, Springfield, OH 45503
Jeremy F.

Jeremy F.

WASHER WHIRLPOOL LSQ9549LW0 "Tested unit, found unit making grinding noise during cycle, found noise coming from gear case, found motor is making noise, and has burning smell, found drain pump gears not turning to drain, needs gear case, motor, clutch, coupler, and drain pump replaced.; rqstng P&A on 1 285753A (coupling,motor) and 1 285785 (clutch) and 1 3360629 (gear case) and 1 WP3363394 (drain pump) and 1 WP661600 (drive motor), states that autho needed"

Near Hewitt Ave, Kettering, OH 45440
Jeremy F.

Jeremy F.

LAUNDRY MAYTAG MVWX655DW1 "While removing wash plate, found wash plate is ceased to gear case shaft, found motor, clutch, and capacitor are rusted and clutch is breaking, needs outer tub, motor, clutch, and capacitor replaced, needs second tech to remove.; rqstng P&A on 1 W10721967 (drive pulley) and 1 W11219115 (OUTER TUB) and 1 W11283592 (motor-drve) and 1 W11395618 (CAPACITOR ) and 1 WP8533928 (screw) and 1 WPW10215093 (clean out filter), dspstn on spec-tagged invntry: 1 W11035751 GEARCASE"

Near Carters Grove Rd, Centerville, OH 45459
Charles S.

Charles S.

OVEN KITCHENAID KGST307GWH0 "Unit power is good. Cx complaint is burners keep on clicking. Also control is locked up. After turning control lock off it glitches and all connections are good. Unit needs new control . Control 3191106 is discontinued. No parts availible. Advised cx warranty company would call within 36 to 48 hours. Can not get,part. Part is no longer availible."

Near Arnsby Pl, Cincinnati, OH 45227
scott f.

scott f.

WASHER MAYTAG MVWC465HW2 No error codes present...ran a complete cycle no problems found ..explained cycles and water fil. Settings...

Near N Jefferson St, Harrison, OH 45030
Charles S.

Charles S.

RANGE KITCHENAID KSDG950ESS1 Unit power is good. Cx complaint was a little flame from bake element. Found bake element slightly burnt and needs replaced. W10779716 bake elementCx pd scall Via cc; ordrng 1 W10779716 (elmnt-bake)

Near Ruther Ave, Cincinnati, OH 45220
scott f.

scott f.

REFRIGERATOR WHIRLPOOL WRF555SDFZ Inspected ice door and rubber seal..checked fan and diagnostic..adjusted seal ..ice in bin not clumped together..ice maker working properly...

Near