Local Reviews

A to Z Appliance Service Rated 4.8 out of 5 stars based on 2249 customer reviews

Map of Franklin, OH

Professional




Review of A to Z Appliance Service

On time, professionals, knowledgeable. Quick execution, excellent experience, I will use this company again and highly recommend them.


Response from A to Z Appliance Service:

Thank you for the review, we love hearing back from customers.


Map of Troy, OH

Dependable, Fair, Convenient, Honest




Review of A to Z Appliance Service

thank you for your service. Your company is at the top of my list for appliance repair in my home. Keep up the good work. God Bless you all!!


Response from A to Z Appliance Service:

We are glad to hear we are at the top, thank you for being a loyal customer!


Map of Troy, OH

Quick fix




Review of A to Z Appliance Service

Technician was on-time, speedy and courteous. He brought the correct part and explained the reason for the appliance malfunction.


Map of Dayton, OH

Ice Maker Replaced




Review of A to Z Appliance Service

Mark was prompt, professional, and knowledgeable.


Response from A to Z Appliance Service:

Thank you for the review.


Map of Jamestown, OH

Speedy service




Review of A to Z Appliance Service

Speedy diagnosis and repair of our washer. Service representative was professional and knowledgeable. Highly recommend their services.


Response from A to Z Appliance Service:

Thank you for the review.


Map of Dayton, OH

Homeowner




Review of A to Z Appliance Service

Well done!


Response from A to Z Appliance Service:

Thank you for your review.


Map of Loveland, OH

Really great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Map of Lebanon, OH

Great service




Review of A to Z Appliance Service

Very informative


Response from A to Z Appliance Service:

Thanks!


Map of Cincinnati, OH

Amazing Appliance Mechanic




Review of A to Z Appliance Service

The service was very impressive along with the knowledge. So far, the issue seems to be fixed. I would definitely call this company again for a service call. The service technician was flexible with the time I needed the day the technician arrived. A real life human being calls you, to confirm the time of the appointment, he also called with a 25 minute window too say he was on his way. Excellent everything and I would only think to call this company again. Very professional.


Map of Dayton, OH

Prompt and professional




Review of A to Z Appliance Service

Daniel called in advance of his arrival and was professional in completing my repair. Thank you!!


Nice Job!




Review of A to Z Appliance Service

This service repairman was very knowledgeable. He was quick to find the problem with my washing machine and ordered the replacement part immediately. He was good at communicating information about the machine and the service he provided. I would not hesitate to use this business and this repairman the next time I need help. This service was covered under the Whirlpool 1 year warranty.


Dish washer repair




Review of A to Z Appliance Service

The dish washer was still under warranty so there were no costs. The service tech came on time. He was professional and fixed the problem.


Response from A to Z Appliance Service:

Thank you for review!


Great service!!




Review of A to Z Appliance Service

Awesome experience and would definitely call again!!


Response from A to Z Appliance Service:

Thank you!


Bud




Review of A to Z Appliance Service

Service is okay. Refrigerator has had 4 service calls but unable to repair! It is a very poor product! Kitchenaid needs to refund the cost of it plus the inconvenience of having no refrigerator!!


Response from A to Z Appliance Service:

Thanks for the update. We give manufacturers feedback whenever we can regarding their products. Hopefully we get your appliance up and running on Monday so you will have no more down time.


very nice person




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

thank you!


Fast and amazing




Review of A to Z Appliance Service

I was not there but my bright said that he was in and out within 10 minutes and it all works !!!!


Response from A to Z Appliance Service:

Thank you for the review!


Great Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


Great service




Review of A to Z Appliance Service

Very professional and polite


Response from A to Z Appliance Service:

Thank you!


Terrific service visit




Review of A to Z Appliance Service

I was so appreciative of John’s attention to detail at explaining how my washing machine works with the new low water feature that the store sales person failed to explain.


Response from A to Z Appliance Service:

Thank you for the review! We love hearing back from our customers.


Connie




Review of A to Z Appliance Service

Great service. Very professional.


Response from A to Z Appliance Service:

Thank you!


Very professional and informative




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you.


Very professional




Review of A to Z Appliance Service

John was on time, professional, and very thorough. He answered every question that I had. Very satisfied with him and his work.


Response from A to Z Appliance Service:

Thank you for your review, we enjoy hearing back from our customers.


very cordial




Review of A to Z Appliance Service

The gentleman was very kind and professional though he was unable to solve the issue as the parts are no longer available


Response from A to Z Appliance Service:

Thank you for your review, we do apologize for the issue with parts.


Great service




Review of A to Z Appliance Service

Great service


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Appliance Repair




Review of A to Z Appliance Service

Despite hearing bad news about my appliance, I appreciated the fact the the technician was honest. The cost to repair was too high. I was advised that I might want to consider replacing my washer.


Response from A to Z Appliance Service:

Thank you for your review.


Great Service




Review of A to Z Appliance Service

Technician was professional and fixed the issue quickly.


Response from A to Z Appliance Service:

Thanks.


Mrs.




Review of A to Z Appliance Service

Great service, friendly


Response from A to Z Appliance Service:

Thank you.


Paula




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


Excellent service!!!




Review of A to Z Appliance Service

Mark was very polite and professional. He wasn’t afraid of my old cellar basement.


Response from A to Z Appliance Service:

Thank you for the review.


Great Service




Review of A to Z Appliance Service

Jeremy quickly identified the problem with my dryer, showed me what it was and then repaired it.


Response from A to Z Appliance Service:

Thank you!


Jill




Review of A to Z Appliance Service

Neil is an awesome technician. He has serviced our refrigerators for several years and helped us reach an agreeable resolution with Whirlpool regarding a design problem with our appliance. He shares his knowledge regarding all appliances he services which is great help for us as we try to give our appliances the best care and realize the greatest longevity.


Response from A to Z Appliance Service:

Thank you for the review, we will let him know.


Great Service




Review of A to Z Appliance Service

Great experience. We were notified in advance when our appt was, who our tech would be and followup info was supplied when parts had to be ordered and required another appt. Pete was professional. Fixed our dishwasher, let us know when he was going to be at our home and arrived when he said. Definitely will use A to Z in the future.


Response from A to Z Appliance Service:

Thank you for the review, we enjoy hearing from satisfied customers.


Whirlpool fridge




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


Good service!!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you


Highly Recommend




Review of A to Z Appliance Service

He cane prepared and ready to work. Found the problem quickly and fixed it. Very personable.


Response from A to Z Appliance Service:

Thank you!


Great!! Very thoughtful, neat and thorough!!




Review of A to Z Appliance Service

Very impressed w/ Joel - would ask for him again!!


Response from A to Z Appliance Service:

Thank you for your review, we will let him know.


Great Service!




Review of A to Z Appliance Service

They come on time! Very professional , told me all that was wrong and call if anything went wrong! I realize I have a older washer and I went to wash the next day and it would not go into wash. Called A to Z back and they were back the next morning At eight. They were very prompt and fixed it ! Very pleased


Response from A to Z Appliance Service:

Thank you so much!


Need repair




Review of A to Z Appliance Service

The young man was very courteous but he did not fix the problem. It is icing up again. Also now the top drawer doesn’t open easily.


Response from A to Z Appliance Service:

Thank you for the review.


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks !


Jeremy was great very friendly. Knew all about my appliance. Gave me helpful hints for my microwave. Knowledgeable.




Review of A to Z Appliance Service

Wonderful


Response from A to Z Appliance Service:

Thank you for the review.


Shirley




Review of A to Z Appliance Service

Very knowledgeable and friendly


Response from A to Z Appliance Service:

Thank you!


Great service, very professional




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


Great service




Review of A to Z Appliance Service

Great service


Response from A to Z Appliance Service:

Thank you


Heidi




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


Great Service!




Review of A to Z Appliance Service

Arrived on time, transparent with cost and repaired item quickly.


Response from A to Z Appliance Service:

Thank you for the review!


Mission Complete




Review of A to Z Appliance Service

Prompt response to the problem by professional repairmen.


Response from A to Z Appliance Service:

Thank you


Great




Review of A to Z Appliance Service

Scott did a great job


Response from A to Z Appliance Service:

Thank you for the review.


very prompt an courteous




Review of A to Z Appliance Service

would have again if needed


Response from A to Z Appliance Service:

Thank you!


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for the review.


.




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


Great Service




Review of A to Z Appliance Service

John is a wonderful person. He is very personable and is truly trying to figure out why my dishwasher has a minor leak. He is knowledgeable and I would recommend him.


Response from A to Z Appliance Service:

Thank you for the review.


Great service and price




Review of A to Z Appliance Service

he was very respectful on time all good


Response from A to Z Appliance Service:

Thank you.


Steve




Review of A to Z Appliance Service

Awful! They’ve come out five times and the problem has still not been fixed!! I was about to call them again and saw the survey. Very disappointed and frustrated that this problem is not fixed, it’s been at least five weeks, they’ve been out five times, several times when they have come out the product to fix it has been wrong. Not sure what to do at this point!


Response from A to Z Appliance Service:

Thank you for the review, We are looking into this to see what we can do. We know the tech is frustrated with this since he likes getting issues taken care of on the first try.


Great




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


.




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


informative




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you


Quick and easy




Review of A to Z Appliance Service

Mark was great. Quick, easy, and efficient. I was beyond satisfied.


Response from A to Z Appliance Service:

Thank you for the review.


Joel L.




Review of A to Z Appliance Service

Joel is very professional and personable. He explained everything to me clearly and how the cost was broken down. He was timely, prompt, and well organized. I'll request him when I call A to Z again.


Excellent service, as usual




Review of A to Z Appliance Service

We have used A to Z for service in the past and they have always been professional, courteous and reasonable. No different this time.


Great Service in a timely manner




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Great Service




Review of A to Z Appliance Service

The serviceman came out three times to try fixing the problem. On the second visit, he contacted Whirlpool directly to request a new board. On the final visit, the new board was installed and I haven’t had anymore problems with the refrigerator.


Response from A to Z Appliance Service:

Thank you!


Good problem resolution




Review of A to Z Appliance Service

Jonathan came to our house two times due to concerns we had about a brand new Maytag refrigerator/freezer. He gave helpful suggestions the first time which did address some of our questions. Due to remaining concerns, he made a second visit. This time Jonathan had even more information and consulted with another tech support person.


Great and friendly service




Review of A to Z Appliance Service


Outstanding service!




Review of A to Z Appliance Service

Mark appeared on time and was very helpful. As it turned out, we didn't have a major problem with our refrigerator but he explained some tips and tricks to keep it working well. Very worthwhile and we'd recommend him and A to Z to anyone.


Response from A to Z Appliance Service:

Thank you so much!


Kassandra




Review of A to Z Appliance Service

Great customer service


Response from A to Z Appliance Service:

Thank you!


Great Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Brenda Keizer




Review of A to Z Appliance Service


Amazing service




Review of A to Z Appliance Service

I have nothing but wonderful things to say about Jeremy and this company. Quick to service, our within 24 hours of a call. And guaranteeing the work that’s done. So when my crappy Samsung fridge broke again 2 weeks later they came out fast and fixed it for free. I would recommend to everyone I know and have already referred 2 people I know.


Response from A to Z Appliance Service:

Thank you so much!


Overall a great job by Joel!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Neil B




Review of A to Z Appliance Service

Neil is always pleasant, efficient, and knowledgeable. A to Z is lucky to have him.


Response from A to Z Appliance Service:

Thank you!


Stu




Review of A to Z Appliance Service

I couldn’t be more pleased with the quality of service that Joel provided.He did a terrific job. He was very cordial and extremely professional. Thank you very much.


Response from A to Z Appliance Service:

Thank you so much!


Good service




Review of A to Z Appliance Service

Fast and reliable


Good Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Excellent Service




Review of A to Z Appliance Service

Our service person from A to Z was excellent and very personable. We will always request this company with our warranty company and will recommend them to anyone who needs a washer serviced. He even gave us pointers about how to avoid the problem again.


Response from A to Z Appliance Service:

Thank you so much!


Great Job




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Awesome Service was very polite.




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Appliance Repair




Review of A to Z Appliance Service


Refrigerator still broken after 4 visits




Review of A to Z Appliance Service

Company has been out to my home 4 times, refrigerator works for a day or two then stops working. Been without a working refrigerator since 6/24/20. Beyond frustrating.


Joel was excellent. We would definitely use AtoZ again.




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you so much!


Becky




Review of A to Z Appliance Service

Joel was very professional clean and helpful with all my questions. He is a great asset to your company and I will ask for him again if necessary.


Response from A to Z Appliance Service:

Thank you!


quick response




Review of A to Z Appliance Service

Appreciated the info on where to get a replacement washer and pricing. Too bad no one wants to install or help with set any more... All about the all mighty $$$


Great service




Review of A to Z Appliance Service

Thinking the water flow is but a trickle. Is it supposed to be like this.


Sharry




Review of A to Z Appliance Service

Joel was extremely cordial and professional.


Response from A to Z Appliance Service:

Thank you so much!


Great service was very impressed with Anthony he went over and above for me.




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Mr.




Review of A to Z Appliance Service

Awesome, professional technician.


Response from A to Z Appliance Service:

Thank you so much!


Mohammed




Review of A to Z Appliance Service

mark was great, he was very quick and very knowledgeable


Response from A to Z Appliance Service:

Thank you!


Melody




Review of A to Z Appliance Service

Mark did a wonderful job. Came in did his job and answered all my questions. And it is no longer snowing in my freezer!


Response from A to Z Appliance Service:

Thank you so much!


Dishwasher Service Call




Review of A to Z Appliance Service

Great service with full explanation of all available options.


Response from A to Z Appliance Service:

Thank you!


Professioanl




Review of A to Z Appliance Service

Our experience was so easy and reassuring. The young man who came to the house diagnosed the problem and fixed it.


Response from A to Z Appliance Service:

Thank you so much!


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Great job




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Great service!




Review of A to Z Appliance Service

He was quick and very professional. Thank you!


Response from A to Z Appliance Service:

Thank you!


Ideal service from real professionals.




Review of A to Z Appliance Service

On time, clean, neat, professional, and clearly knowledgeable. These guys were top notch.


Response from A to Z Appliance Service:

Thank you so much!


Washer




Review of A to Z Appliance Service

Very professional Did a fantastic job fixing my washer Runs better than it did when I purchased it


Response from A to Z Appliance Service:

Thank you so much we appreciate the feedback!


Washer




Review of A to Z Appliance Service

Very knowledgeable and diagnosed the problem!


Response from A to Z Appliance Service:

Thank you!


Above and beyond service!




Review of A to Z Appliance Service

The problem was diagnosed, the part was ordered, and the problem was fixed. The technician was knowledgeable, friendly and efficient.


Peter was excellent




Review of A to Z Appliance Service

Fast and explained everything he was doing


Mary




Review of A to Z Appliance Service

Price extremely too high.


great




Review of A to Z Appliance Service


Stewart




Review of A to Z Appliance Service


great service




Review of A to Z Appliance Service

great tech knows his job


Great Service




Review of A to Z Appliance Service

The service person did not wear a mask


He did great




Review of A to Z Appliance Service


Great Friendly Service




Review of A to Z Appliance Service

Jeremy from A to Z did a great job fixing my dryer, he was on time, answered my questions and was friendly. Thank you!!


Great Technician




Review of A to Z Appliance Service

great technician no muss no fuss.


Brenda




Review of A to Z Appliance Service

Repair person ran diagnostic testing on my appliance however what the diagnostic pointed to as a problem the repairman reassured me was not the issue. A smell was the reason for my call to repair. Everything was checked but no issues per the repair person so he just documented the issue.


Great




Review of A to Z Appliance Service

Great tech does a good job


John was very honest and helpful




Review of A to Z Appliance Service

John was very honest and helpful It was disappointing that the parts needed for repair had a week wait time As a result we chose to purchase a new appliance I would recommend your company and specifically John


Best service in a long time




Review of A to Z Appliance Service

I cannot say enough about your service. He was early and he called to let me know. He was pleasant, polite and just great overall. It took him a short time to figure out what was wrong and to fix it.


Total Satisfaction




Review of A to Z Appliance Service

Neil was very courtesy, well informed with excellent knowledge of the refrigerator he came to fix. I had Neil in my home previously on a problem with a washer, his experience was obvious on that repair also. If I have additional issues I hope Neil is the one assigned to me.


Jake did awesome




Review of A to Z Appliance Service

He did great


Joy




Review of A to Z Appliance Service


Good service.




Review of A to Z Appliance Service

Very honest and straightforward. Very friendly. Knowledgeable


Great service




Review of A to Z Appliance Service

Joel Lacey is very professional. He communicated well and was very helpful


Great Service




Review of A to Z Appliance Service


Great




Review of A to Z Appliance Service

Probably his best. The refrigerator does not work


Great service!




Review of A to Z Appliance Service

Technician was courteous.


Great Service




Review of A to Z Appliance Service


Great Service




Review of A to Z Appliance Service


Great Service - Very Professional




Review of A to Z Appliance Service


Great service




Review of A to Z Appliance Service

Excellent.... on time and extremely well done from notification of times and being at job site when indicated ..!


Everything was good




Review of A to Z Appliance Service

Very good


Freezer Fix




Review of A to Z Appliance Service


Great work and super quick




Review of A to Z Appliance Service


Professional service




Review of A to Z Appliance Service


Becky




Review of A to Z Appliance Service

Great service


Great Service




Review of A to Z Appliance Service

Mark did a great job fixing my refrigerator. He was prompt, professional and very detailed in his work. Highly recommended.


Great service




Review of A to Z Appliance Service

Jake was great and and appreciated company’s ethics!


Great




Review of A to Z Appliance Service

Great


absolutely great service




Review of A to Z Appliance Service

If we have to have service again I would like to request Samuel. He was very patient with all our questions and did a superb check on our appliances.


Great Service




Review of A to Z Appliance Service

Very professional, knew his products and how they work. Up to date on Government regulations. Very patient with our questions.


Maytag washer




Review of A to Z Appliance Service

On time service, fixed the problem, no issues.


Vist went good




Review of A to Z Appliance Service


Great service always on time and quick.




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Great Service




Review of A to Z Appliance Service

The technician was on time, professional, and did a nice job explaining the problem and the fix.


Great




Review of A to Z Appliance Service

Great he really knows his job


Neil Barnhoff was very efficient and completed his work with expertise. Great job Neil. The oven is working perfectly this morning. It is nice to b




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Customer




Review of A to Z Appliance Service

Great service


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Great




Review of A to Z Appliance Service

Did a great job and explained everything to me thank you very much


Jessica




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


fast, great service.




Review of A to Z Appliance Service

This was our rental property. My renters said he was in and out in less than 30 minutes and all went perfect.


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Geri




Review of A to Z Appliance Service

He arrived when said he would. Diagnosed problem correctly and ordered part and fixed. Professional and pleasant! Knowledgeable!


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Great service




Review of A to Z Appliance Service

Daniel fixed our dishwasher first time and was professional and friendly


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Aundrea




Review of A to Z Appliance Service

I feel like the motor should of been a no charge to me since I have only had my dryer for 2yrs. It should of been under warranty! But Jeremy was good. He explained everything well.


great service




Review of A to Z Appliance Service


Great




Review of A to Z Appliance Service

Joel you were great but the com between a2z and lowes and me could have been better but it all worked out thanks joel i will gladly call on your services again


Was quicker than expected




Review of A to Z Appliance Service


Great




Review of A to Z Appliance Service

Fantastic work! Courteous, friendly and fast


Great customer service




Review of A to Z Appliance Service

The technician was courteous and explained in detail on what needed to be done.


Great Service




Review of A to Z Appliance Service


Dryer repair




Review of A to Z Appliance Service

Unfortunately the dryer was unrepairable and will require us to get new appliances. Joel, was professional in explaining the issue and that the parts were no longer available.


Percy




Review of A to Z Appliance Service

Good job


Maytag washer clicking noise




Review of A to Z Appliance Service


Joel=Wonderful technician




Review of A to Z Appliance Service

Joel was wonderful he took care of the problem and explained why they occurred. He also explained how the washer and new dishwasher work do I wouldn't be concerned when cycles seem to take too long.


Great




Review of A to Z Appliance Service

Excellent service glad he had part to fix microwave with him and was able to get next day service can't beat that 5 stars


Dryer fixed




Review of A to Z Appliance Service

Daniel was great. He was on time and fixed the dryer fast. It’s working great.


Great Service!




Review of A to Z Appliance Service

Pricing was fair and the service was excellent.


Excellent service!




Review of A to Z Appliance Service

Our washer broke down at a difficult time (Covid) and having it fixed in such timely manner completely gave us joy in the midst of the global pandemic. Thank you so much guys!!!


Great service




Review of A to Z Appliance Service

Neil did an outstanding job!


Great Service




Review of A to Z Appliance Service

Each visit from A to Z has been very helpful and professional.


Great job




Review of A to Z Appliance Service


Oven Glass Replacement




Review of A to Z Appliance Service

My new Whirlpool oven had the tempered glass shatter. I set up a warranty call, and A to Z came out. Whirlpool did not share the nature of the damage, so they had to make 2 house calls (one to order the parts, and one to replace them). They were very prompt, friendly, and professional on both visits. I highly recommend them!


Quick response.




Review of A to Z Appliance Service

Very courteous and careful. Knew just what to do right away.


He did fine@




Review of A to Z Appliance Service


Very good service




Review of A to Z Appliance Service

He knows the product and solved the problem. Will return with replacement items


Mary




Review of A to Z Appliance Service

He was very polite and very thorough. He found exactly what the problem was and fixed.


Response from A to Z Appliance Service:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


very good thanks




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Jackie




Review of A to Z Appliance Service

The young men that you send to work on my Refrigerator was wonderful very polite and respectful work efficiently and they made sure that everything was working properly before they left.. thank you so much for your help and service


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service




Review of A to Z Appliance Service

Gave me an honest opinion on what was best for my investment in my appliances. Didn’t try to up sell me which I appreciated!


Response from A to Z Appliance Service:

Thank you for writing a review!


Very polite and thoughtful.




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Great




Review of A to Z Appliance Service

He did a real fine job and knew what he was doing


Dishwasher fixed fast




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Good service




Review of A to Z Appliance Service


Gooy




Review of A to Z Appliance Service

Good


Dishwasher




Review of A to Z Appliance Service

Awesom service


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Great Service




Review of A to Z Appliance Service

Mark was awesome. He went right to work as soon as he entered my home. He did a good job! Thank you so much!


Response from A to Z Appliance Service:

Thank you for writing a review!


Great and fast service!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service




Review of A to Z Appliance Service

Should not have had trouble like this on new machine, but the service tech has very good


Response from A to Z Appliance Service:

Thank you for writing a review!


Awesome service




Review of A to Z Appliance Service

He was great!


Response from A to Z Appliance Service:

Thank you for writing a review!


Very helpful and prompt




Review of A to Z Appliance Service

She (Zenia?) did a great job quickly identifying parts and taking my order.


Great Representative for Your Company




Review of A to Z Appliance Service

John was very helpful, courteous, and solved my problem.


Great Service!




Review of A to Z Appliance Service

Extremely knowledgeable, courteous, and punctual service!


Very Informative about machline




Review of A to Z Appliance Service

John was very courteous and listen to my wife and explained the operation and why it may have not performed to her expectation.


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Excellent service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you


Debbie




Review of A to Z Appliance Service

Mark did an excellent job. Explained everything as he went. Very personable and customer oriented. I would welcome him back due to his knowledge and professionalism.


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Very professional




Review of A to Z Appliance Service

He was an awesome person


Response from A to Z Appliance Service:

Thank you for you feedback!


Great service nice guy




Review of A to Z Appliance Service

Took care of the problem


Response from A to Z Appliance Service:

Thank you!


Great service




Review of A to Z Appliance Service

He did a great job.


Response from A to Z Appliance Service:

Thank you for writing a review!


Chad




Review of A to Z Appliance Service

Very good


Response from A to Z Appliance Service:

Thank you!


Dishwasher




Review of A to Z Appliance Service

The man sent didn’t care what was wrong with my dishwasher. It was perfectly clear he was getting paid to say no. He actually told me rust on the inside is cosmetic? Do you know what rust is? It’s when metal is exposed to heat and water. This is not cosmetic. This is a poorly made dishwasher that I paid extra for. I have never dealt with such an crooked company in my life. Stand by your products!


Response from A to Z Appliance Service:

We thank you for your feedback as we are always working to improve our customer's experience. We unfortunately do not have any sway in the decisions Whirlpool makes for their customer's appliances. Though we are not Whirlpool and we have no say over their decisions, we apologize for any inconvenience you experienced.


Very helpful, very informative, very polite




Review of A to Z Appliance Service

Complicated problem but serviceman did his best to correct it and inform me of details. I called Maytag after he left and again the representative was extremely helpful and overall I was very pleased with the outcome. I am now ready to use my oven and feel optimistic that I will pleased with the results.


Response from A to Z Appliance Service:

Thank you for giving us your feedback! If there was anything that we as the appliance service could have done to bring you 5-star service, please feel free to reach out and let us know.


Marilyn




Review of A to Z Appliance Service

Very nice and professional


Response from A to Z Appliance Service:

Thank you for writing a review!


Great Job




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Very helpful, kind, willing, friendly




Review of A to Z Appliance Service

Charles was very informative and so willing to wait while I cleaned area in washer.


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service and very friendly




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


True Great Service




Review of A to Z Appliance Service

Your employee, John, is a great representative for your firm. Took his time to explain what was not covered by the seller, Lowes.


Response from A to Z Appliance Service:

Thank you for writing a review! John is a vital part of our team.


Owner




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Joel L.

Joel L.

RANGE KITCHENAID KFGG500EBS2 "Oven sensor not reading correct resistance or temp. Rescheduling for control and sensor, preheated unit to 350 and checked. Temps are off by 70 dagrees. Unit is lighting properly. But sensor is reading much higher then actual temp in oven. ; ordrng 1 W10833885 (SENSOR ) and 1 W11088878 (MAIN CONTROL )"

Near Cimmeron Dr, Liberty Township, OH 45044
Charles S.

Charles S.

REFRIGERATOR KITCHENAID KRFF507HPS00 W11294907 ice makerThermistor on ice maker is bad. Power good and no leaks. Needed new ice maker. ; ordrng 1 W11294907 (icemaker)

Near Ridge Ave, Cincinnati, OH 45236
Charles S.

Charles S.

REFRIGERATOR WHIRLPOOL WRS322FDAM04 need valve now. Solenoid not closing like it should. Ordering valve cause cx wants to move forward and repair.; ordrng 1 Wpw10179146 (valve-inlt)

Near Homer Ave, Cincinnati, OH 45227
smcneil@atoz1.com

smcneil@atoz1.com

DISHWASHER WHIRLPOOL WDT750SAHZ0 Installed new sump after installing found that we had a leak in the drain hose it was leaking pretty bad onto the floor ordering drain hose; ordrng 1 8269144A (Drain hose) and 1 WPW10545278 (Drain hose)

Near Augspurger Ave, Hamilton, OH 45011
smcneil@atoz1.com

smcneil@atoz1.com

REFRIGERATOR WHIRLPOOL WRS571CIHZ Plug refrigerator in everything came on inform them to leave it plugged in for 24 hours that I'll be back next Friday to check on the progress; schdld next appmnt for 9/25 FRI !

Near Main St, Hamilton, OH 45013
Daniel  L.

Daniel L.

DRYER // FEX831CS0 "Diagnose bad bearing kit in dryer, ordering part, unit had to be removed from closet installation; ordrng 1 5303281153 (Bearing kit)"

Near S Valley Rd, Xenia, OH 45385
Daniel  L.

Daniel L.

DISHWASHER MAYTAG MDB7979SHZ0 "Diagnosed issue with keypad and dispenser, letting in to much rinse aid, ordering part.; ordrng 1 W10861000 (Dispenser) and 1 W11255647 (Console) and 1 8212560 (Bracket)"

Near Navajo Trail, Jamestown, OH 45335
Joel L.

Joel L.

REFRIGERATOR KITCHENAID KBSN608EBS01 "Replaced all remaining leds in the freezer. All leds have been replaced at this point. Also I sealed all of the lights with silicone to prevent moisture from getting into led board area, all lights are operational. Cus to observe. ; dspstn on spec-tagged invntry: 3 W10695459 MODULE"

Near Mason Montgomery Rd, Mason, OH 45040
Mark B.

Mark B.

DISHWASHER MAYTAG MDB9959SKZ0 "Complaint of unit showing error code, not draining. Checked for error codes, confirmed F9E1, tested drain pump, pump is noisy, not draining correctly, checked unit over, found pump is damaged, needs replaced, ordering drain pump to repair.; ordrng 1 W11412663 (DRAIN PUMP)"

Near N Wood Creek Dr, Dayton, OH 45458
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRF757SDHZ01 Water was slightly overfilling from icemaker area. Replaced fill valve and leak checked and tested. Customer to observe adjusted temperature slightly and switch the unit over to eight hour standard defrost. All other checks and tests are good. Customer to observe; dspstn on spec-tagged invntry: 1 WPW10341329 VALVE

Near Virgie Ct, Loveland, OH 45140
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Checked over icemaker and found that unit had loose connection at wiring harness not properly seated. Removed and reconnected after inspecting wires and check for proper connection. Icemaker is cycling filling with water and functioning properly at this time. Instructed customer on proper operation and use of refrigerator. All checks are good

Near Pinehurst Ln, Mason, OH 45040
jonathan@atoz1.com

jonathan@atoz1.com

WASHER AMANA NTW4516FW3 Unit had only one error code in diagnostics. Long fill. Tested water valve. It needs replaced please order part for customer. ; ordrng 1 W11210459 (Water valve)

Near Cross Trail, Piqua, OH 45356
Jeremy F.

Jeremy F.

WASHER MAYTAG MVWB865GW0 Found unit receiving 120v to control but unit not powering on. Ordering control and console. ; rqstng P&A on 1 W11114670 (console) and 1 W11162440 (cntrl-elec)

Near Edinboro Ct, Riverside, OH 45431
Joel L.

Joel L.

27' VMAX TOP LOA MAYTAG MVWC565FW0 "Pillow case was stuck under wash plate. Cus removed. Removed was plate and checked for proper operation. Recalibrated unit, and ran through normal wash cycle. Unit is filling and testing normally."

Near Shoemaker Rd, Lebanon, OH 45036
Charles S.

Charles S.

REFRIDGERATOR KITCHENAID KUDR204EPA01 "Noise from back of unit. Power good,and no leaks. Adjusted legs and found two lines vibrating together. Adjusted lines and reinstalled fridge. All ckd ok."

Near Perkins Ln, Cincinnati, OH 45208
Neil B.

Neil B.

REFRIGERATOR MAYTAG MFI2569VEM Issue — right fridge door gasket damaged on top right corner ( Ear ). The customer mentioned that the mullion is damp. I went into test 131 ( mullion heater ). It was OFF. I turned it on. Mullion not heating. Tech line ( Adrian ).There is power to mullion 13 volts DC. The mullion ohm out at 14.9. Tech line Said to replace Mullion. Went over situation with customer. Customer will repair Mullion only. Next visit — Thursday 9-24-20.; ordrng 1 WP12722813AP (MULLION)

Near Citrus Cir, Dayton, OH 45424
Neil B.

Neil B.

DISHWASHER KITCHENAID KDFE104HPS0 Issue — not drying dishes. 7-1 ( no heat ) 2-1 ( ?? ) 4-3 ( motor not running ).I ran test cycle to check Element — Element checks OK. Tech line ( Robert )SR 7728–835–713. Ordering — OWI / Elect CNTRL.Next visit — Friday 9-25-20.; ordrng 1 W11084121 (OWI) and 1 W11305303 (ELECT CNTRL )

Near Garfield Ave, Springfield, OH 45504
Charles S.

Charles S.

OVEN KITCHENAID KEBC208KSS03 Cx complaint”ain’t is upper oven is fine but lower oven isn’t reaching tempature.Unit power is good. No error codes. Testing lower oven with temp gauge. Unit lower will not even come on. Unit needs control for repair. 8302305 control assy. (DISCONTINUED)PART NOT AVAILIBLE Recalibrated control and still wouldn’t heat in bottom oven but top oven works good. advise cx of issue and that unit control is no longer available. Cx stated they had extended warranty on unit. But no warranty dispatch on ticket. Calling partner team for clarification. Partner team Koda is rep......Transferred to AIG in Michigan Rep.... MableMable stated that the unit was indeed not under warranty with AIG.

Near Westchester Way, Cincinnati, OH 45244
Charles S.

Charles S.

"M/W OTR, PURCHA" KITCHENAID KMHC319ESS5 W10138793 fuse (2)W10557536 sensorW10561770 capW11230995 magW11256462 diode (2)Wpw10531156 filterInstalled all parts listed and all ckd ok. Power good and unit operates and functions as should. Heats good. All ckd ok. Then it didn’t heat. Unit needs controls now for repair. W11413135 control; ordrng 1 W11413135 (CONTROL)

Near Faul Ln, Milford, OH 45150
smcneil@atoz1.com

smcneil@atoz1.com

WASHER WHIRLPOOL WTW4816FW2 When I got to the house found that there was a long drain error check drain hose found there was a kink in the drain hose once I unkinked it it started to drain fine customer will have to go buy a hard drain hose to run to keep it from kinking

Near 20th Ave, Middletown, OH 45044
Pete H.

Pete H.

WASHER WHIRLPOOL MVWX655DW2 Found the the lid on the right side was bowed up a little bit more than the left side also customer complained that the washer was not spinning clothes out properly so need a new lid in an electronic controller; ordrng 1 W11117421 (Lid) and 1 W11419215 (Controller electronic)

Near Township Rd 295A, Lakeview, OH 43331
Pete H.

Pete H.

"M/W OTR, PURCHA" WHIRLPOOL WMH31017HW4 Took microwave apart and tested fuse it tested good so test it diode it tested bad and capacitor tested bad so I need to change capacitor diode and magnetron; ordrng 1 W10754299 (Magnetron) and 1 W11256462 (Diode) and 1 W10850446 (Capacity)

Near Shorewood Ln, Lima, OH 45806
Mark B.

Mark B.

RANGE KITCHENAID KERC507HWH3 "Complaint of unit locking when not supposed to, sometimes with food in oven. Unit sometimes starting cleaning cycle on its own. Checked error codes, only one stored is F3E2, checked temperature sensor, sensor is registering correctly. All other components test normally at this time, unit would need new control board, quoted part: 9753667CW part is discontinued, NLA as of 08-14."

Near Star Valley Ct, Centerville, OH 45458
Jeremy F.

Jeremy F.

WASHER WHIRLPOOL WTW7120HW Checked all functions. No noises found. Checks okay.

Near Centre Dr, Fairborn, OH 45324
jonathan@atoz1.com

jonathan@atoz1.com

REFRIGERATOR KITCHENAID KRMF706ESS01 Replaced drawer and pantry controller. Tested all buttons working properly.

Near Township Rd 258, North Lewisburg, OH 43060
Mark B.

Mark B.

OVEN WHIRLPOOL WGG745S0FS02 "Upon arrival, found new part is damaged in box, reordering to repair.; ordrng 1 WPW10546238 (valve-gas)"

Near Henry St, Dayton, OH 45403
Jake S.

Jake S.

RANGE WHIRLPOOL KFEG500EBS2 "Found right rear knob loose and intermittently sticking on hi or low, needs replaced.; ordrng 1 W10911303 (switch-inf)"

Near Oasis Ct, Springboro, OH 45066
Neil B.

Neil B.

WASHER LG WT1101CW Wash plate — will not stay attached.

Near Mark Ave, Dayton, OH 45424
Jake S.

Jake S.

DRYER MAYTAG MEDB855DC4 "Confirmed drum seal tore completely off of drum, needs replaced.; schdld next appmnt for 9/30 WED 8-12"

Near Ferndown Dr, Miamisburg, OH 45342
Daniel  L.

Daniel L.

REFRIGERATOR WHIRLPOOL WRS555SIHV00 "Diagnosed unit intermittently not going into defrost, ordering user interface and Main control board, was able to force unit into defrost verifying temperature sensor, bi metal, and heater and connections are all good; ordrng 1 W11214887 (Ui) and 1 W11212392 (Control)"

Near Stallion Run, Beavercreek Township, OH 45385
Daniel  L.

Daniel L.

N/A N/A n/a "Found broken fill tube heater wires, ordering parts; ordrng 1 W11366500 (Fill tube heater)"

Near Prem Pl, Xenia, OH 45385
smcneil@atoz1.com

smcneil@atoz1.com

DRYER MAYTAG MEDX655DW1 Replace to drum supports dryer is now working fine; used 2 W10314173 ( Support) from stock

Near Heritage Trail Dr, Middletown, OH 45044
Jake S.

Jake S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Found installer left water off to unit, turned on and tested, checks ok."

Near Green Timber Trail, Washington Township, OH 45458
scott f.

scott f.

WASHER MAYTAG MVWC565FW2 No error codes..recalibrated..working properly at this time...

Near W Kemper Rd, Cincinnati, OH 45240
scott f.

scott f.

XXL FRENCH DOOR KITCHENAID KFIS29BBMS00 No ice build up on freezer evaporator..fan working...thermistor good in diagnostic...sealed system issue...; ordrng 1 W10276644 (Compressor) and 1 Wpw10143759 (UV dye dryer)

Near Edgecliff Pl, Cincinnati, OH 45206
John N.

John N.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Per testing upon arrival found the evaporator fan motor not running but getting voltage. Replaced the fan motor and checked for proper frost pattern, cooling and airflow, all operations check ok. Wp wrn"

Near Sheridan Ct, Troy, OH 45373
scott f.

scott f.

30' FDBM WHIRLPOOL WRF560SMHB00 "Ice build up on evap ..needs evap Thermistor and control...; ordrng 1 WPW10383615 (Evap thermistor) and 1 WPW10435577 (Cover,control)"

Near Riverside Dr, Cincinnati, OH 45202
jonathan@atoz1.com

jonathan@atoz1.com

LAUNDRY WHIRLPOOL WTW5000DW3 Tested unit several times could not find any water leaks. Informed customer they will monitor operation.

Near Huffman St, Saint Marys, OH 45885
scott f.

scott f.

RANGE WHIRLPOOL WFE320M0JB Additional damage to door needs handle and vent assembly..installed previous parts...; ordrng 1 W11039085 (Handle and vent assembly)

Near Herringbone Dr, Cincinnati, OH 45227
Jeremy F.

Jeremy F.

REFRIGERATOR WHIRLPOOL GI5FSAXVY04 Found communication error between control and UI. Needs replaced. UI is discontinued. W10162500- UI -discontinued WPW10312695 control

Near Granada Dr, Beavercreek, OH 45431
Pete H.

Pete H.

WASHER WHIRLPOOL WTW5105HW0 Ran diagnostic and it had 2 unbalanced error so cleared codes and ran all tested according to tech sheet and all passed informed customer of load machine

Near Township Rd 48, Rawson, OH 45881
John N.

John N.

WASHER MAYTAG MVWX655DW2 Per testing the water leaking from the valve/dispenser assembly; ordrng 1 W11127357 (housing) and 1 W11168740 (valve (COLD)) and 1 W11168743 (VALVE (HOT) )

Near Rosebury Dr, Dayton, OH 45424
Jeremy F.

Jeremy F.

OVEN KITCHEN AID KEBS208SBL04 Tested incoming power to bake element. Element is getting 240v but not operating. Ordering bake element. ; ordrng 1 WPW10207398 (elmnt-bake)

Near Beaver Valley Rd, Beavercreek, OH 45434
Jake S.

Jake S.

DISHWASHER MAYTAG MDB8979SFZ2 "Found fill valve intermittently sticking open so that unit keeps filling even after unit is cancelled. Determined fill valve solenoid is sticking open, needs replaced.

Near Choctaw Cir, Franklin, OH 45005
John N.

John N.

REFRIG GE TFX22RHB "Unit is over frosting on the evaporator due to long run times because the defrost timer was not operating. Replaced the defrost timer and checked for proper operation, operation checks ok. ; pckd up 1 WR9X482 (defrost control)"

Near Fiesta Dr, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

REFRIGERATOR WHIRLPOOL WRS315SDHZ04 Ice maker had power but did move until cycled. Please order part for customer. ; ordrng 1 WPW10300022 (Ice maker)

Near Rue Dr, Cridersville, OH 45806
Mark B.

Mark B.

DRYER WHIRLPOOL WED5000DW2 "Complaint of unit not heating, but tumbling, confirmed complaint, found element snapped, replaced element, tested unit, unit is heating and tumbling normally, all checks ok.; dspstn on spec-tagged invntry: 1 279838 ELEMENT"

Near Woodman Park Dr, Dayton, OH 45432
jonathan@atoz1.com

jonathan@atoz1.com

WASHER WHIRLPOOL WFW6620HC0 Installed new main control and user interface. Reassembled washer and ran diagnostic cycle. Operation check ok. Customer will monitor Operation.

Near Ramga Rd, Wapakoneta, OH 45895
scott f.

scott f.

REFRIGERATOR KITCHENAID KRSC703HPS00 Replaced bucket ..tested..working properly at this time...

Near Waycross Rd, Cincinnati, OH 45240
scott f.

scott f.

RANGE WHIRLPOOL WFG540H0AS1 Replaced igniter..tested working properly at this time...

Near Cleinview Ave, Cincinnati, OH 45206
Pete H.

Pete H.

WASHER WHIRLPOOL WTW8500DC1 Found that the gasket was pinched on the water valve so reinstall gasket and then ran washer through a whole wash cycle and didn't find any leaks

Near Country Acres Dr, Ottawa, OH 45875
Joel L.

Joel L.

KITCHEN WHIRLPOOL WDT750SAHZ0 Checked over unit and tested heating element for proper operation. No error codes in diagnostics. Recommending customer use heavy wash cycle with extended dry and high temp wash. Heating element is functioning properly at this time. Customer is using rinse aid. Recommended to use fresh cleaning tablets periodically for proper performance and function of unit. Customer to observe ; used 1 W10282479 (AFFRESH) from stock

Near Pinehurst Ln, Mason, OH 45040
Joel L.

Joel L.

DRYER WHIRLPOOL WED5620HW "Checked over unit, all operations are normal. Checks are good. Unit has working element, fuses, door switch. Cus to observe"

Near Corwin Nixon Blvd, South Lebanon, OH 45065
Mark B.

Mark B.

REFRIG FRIGIDAIRE FGHC2342LF3 "Complaint of unit stopped making ice, checked unit over, tested ice maker, ice maker is filled with water, motor is humming and grinding, but not turning, unit needs new ice maker assembly,

Near Marblehead Dr, Dayton, OH 45431
scott f.

scott f.

REFRIGERATOR KITCHENAID KRSC703HPS00 Had to raise door it was uneven and not fully closing door switch...working properly now..tested 5 times filled each time....

Near Waycross Rd, Cincinnati, OH 45240
Mark B.

Mark B.

LAUNDRY MAYTAG MVWB835DW4 "Replaced parts, recalibrated unit, ran test cycle, all functions normal, all checks ok.; dspstn on spec-tagged invntry: 1 W10810403 LATCH"

Near S Main St, Centerville, OH 45458
Neil B.

Neil B.

DRYER MAYTAG MEDX655DW0 Issue — noisy. Installed — dryer kit. Unit checks OK.; used 1 4392065 (DRYER MAINT. KIT) from stock

Near Rebecca Dr, Springfield, OH 45503
Neil B.

Neil B.

ICEMAKER WHIRLPOOL WRS588FIHV00 Lowe’s said we are NOT an authorized service provider to customer.

Near Wendover St, Springfield, OH 45506
Neil B.

Neil B.

STOVE WHIRLPOOL GFE461LVS0 Issue — oven not working. F6E1 ( over temp cook ) F6E2 ( over temp clean )F2E0 ( key pad disconnected ). Unit needs Elect CNTRL. . The part is NOT available at this time. Not sure if & when it will be available. Customer will replace range.

Near Miller Rd, Springfield, OH 45502
Jeremy F.

Jeremy F.

XXL FRENCH DOOR KITCHENAID KFIS29PBMS02 "Replaced evaporator, recharged unit, checked for leaks, evaporator is getting good frost pattern, unit is cooling normally, part has 10 year parts warranty, checks OK.; used 1 W10896713 (LOCK RING COUPLER ), and 1 W10897195 (LOCK RING COUPLER) from stock"

Near Apple Brook Ln, Dayton, OH 45458
jonathan@atoz1.com

jonathan@atoz1.com

WASHER MAYTAG MVWB765FW3 Washer had no error codes. Found no oil leaking underneath. Had customer put load in washer tested washer. Isomers was heating motor starting and stopping during agitation. Explained to customer this is normal. Operations are ok.

Near Hierholzer St, Celina, OH 45822
jonathan@atoz1.com

jonathan@atoz1.com

MICROWAVE WHIRLPOOL WMH53520CS Installed new door interlocks and rewired. Tested unit 2 times. Operations are OK.

Near Marsh Dr, Saint Marys, OH 45885
Mark B.

Mark B.

"M/W OTR, PURCHA" WHIRLPOOL WMH78019HZ0 "Replaced parts, tested unit, unit is heating normally, all checks ok."

Near Abbeygate Dr, Beavercreek, OH 45430
Pete H.

Pete H.

WASHER MAYTAG MVWB835DW4 Had error codes for water valve and after self test water kept flowing into tub removed and replaced water valve and tested all works properly ; dspstn on spec-tagged invntry: 1 W11165546 VALVE

Near Bolton St, Findlay, OH 45840
John N.

John N.

WASHER MAYTAG MVWC465HW2 "Per testing on previous visit installed new gearcase and actuator, unit still made loud squealing just before spinning. Picked up and replaced the splutch assm and calibrated and checked for proper operation, operation checks ok. Wp wrn; used 1 W10913953 (ACTUATOR) from stock, pckd up 1 W10721967 (drive pulley)"

Near Fountain Ave, Dayton, OH 45405
John N.

John N.

KITCHEN KITCHENAID KDFE104HBS0 "Door gasket had come loose and fallen out. Reinstalled door gasket securely and checked for proper operation and for leaking, operation checks ok. Wp"

Near Frederick Pike, Dayton, OH 45414
John N.

John N.

"M/W OTR, PURCHA" WHIRLPOOL WMH78019HZ0 "Per testing on previous visit removed the unit from the cabinet, replaced the transformer and magnetron and reinstalled the unit and checked the unit for proper operation, operation checks ok. Wp Wrn ; dspstn on spec-tagged invntry: 1 w10818686 MAGNETRON"

Near Furnas Rd, Vandalia, OH 45377
Joel L.

Joel L.

REFRIG WHIRLPOOL ED25RQXYW02 Found return air vent blocked and causing frost buildup on evaporator coil’s preventing cooling refrigerator section. Defrosted and cleared air vent and confirm proper cooling. All checks are good

Near Irwin Simpson Rd, Mason, OH 45040
Joel L.

Joel L.

MICROWAVE GE SCA1001KSS02 "Cleaned out internals of microwave, found grease causing sparking when heating popcorn, tested multiple times after cleaning, all checks are good now. Cus to observe."

Near Kenridge Dr, Cincinnati, OH 45242
Joel L.

Joel L.

REFRIDGERATOR WHIRLPOOL GI5FSAXVY00 "Replaced the control and THERMISTER for the fridge side. Cus to observe for the next 24 -48 hrs for temp to acclimate, all other checks are good"

Near Station Dr, South Lebanon, OH 45065
Pete H.

Pete H.

WASHER MAYTAG MVWC465HW2 Removed and replaced controller ran calibration and self test and everything worked perfect also ran a quick wash and worked fine

Near Parkwood Dr, Findlay, OH 45840
Pete H.

Pete H.

BELLA KITCHENAID KRFC704FSS02 Arrived and found that refrigerator had leaked all refrigerant out called tech support and they had me soap how to buy Freighters condenser and everything out there still could not find a leak was holding at 125 psi for over 20 minutes tech support said they were putting it in for product review file number 7728698180

Near Turnberry Dr, Findlay, OH 45840
Joel L.

Joel L.

MICROWAVE WHIRLPOOL WOC54EC0HS01 "Auth - wsd1uscnl2Replaced control panel and control, powered unit up and tested for proper operation. All checks are re good. Unit sitting well. Cus to observe."

Near Sentinel Oak Dr, Mason, OH 45040
Joel L.

Joel L.

REFRIGERATOR JENNAIR JFC2290VEM5 "WPW10190965 106.46Unit had bad ice maker, replaced and leak checked unit, Also customer had have the freezer door open and moisture had gotten on the door tracks. This caused the rails to stick and not glide properly. Dried racks on freezer bin and tested for proper operation. Wipe down inside of freezer. Customer to observe"

Near Poppy Ln, Liberty Township, OH 45044
Daniel  L.

Daniel L.

LAUNDRY WHIRLPOOL MVWB835DW0 "Diagnose stripped out splines in wash plate, ordering new wash plate from d a p; ordrng 1 W10902814 (Washplate)"

Near Davis Rd, Jamestown, OH 45335
scott f.

scott f.

RANGE MAYTAG MER8674AW0 Replaced top..no damage at this time..tested working properly at this time....

Near South Rd, Cincinnati, OH 45248
scott f.

scott f.

WASHER WHIRLPOOL WTW7300DW2 "Replaced fil, valve rest ran..working properly at this time..."

Near Elberon Ave, Cincinnati, OH 45205
Mark B.

Mark B.

DRYER MAYTAG MEDB835DW4 "Complaint of unit not completely drying towels and some shirts and jeans. Tested venting, venting is normal, tested outlet thermistor, thermistor is ohming out of range, needs replaced, ordering to repair.; ordrng 1 WP8577274 (thermistor)"

Near White Beech Ct, Springboro, OH 45066
scott f.

scott f.

REFRIGERATOR WHIRLPOOL WRF767SDHZ 7728800562 ...replaced modules still not working..checked freezer module..freezer module out..replaced freezer module lights working now....

Near Market St, Cincinnati, OH 45215
Mark B.

Mark B.

"BOTTOM MOUNT, CA" KITCHENAID KRMF706EBS01 "Complaint of unit not making ice consistently, warm temps in freezer compartment. Checked unit over, found some frost buildup in freezer on evaporator, causing temperatures to be off. Found service pointer W10842568 for model and serial range that has a kit to help mitigate frost in freezer section, defrost sensor ohmed in correct range, adjusted sensor to ensure proper connection, ordering kit to repair.; rqstng P&A on 1 W10864519 (adapter)"

Near Vienna Pkwy, Dayton, OH 45459
Daniel  L.

Daniel L.

WASHER WHIRLPOOL WTW4855HW1 "Checked hot and cold water valves, checked fill pressure sensor and hose, recalibrated unit, ran through auto test cycle, unit educated and spin properly, all checks okay; used 1 W10135699 (Affresh) from stock"

Near Courtin Dr, Centerville, OH 45459
scott f.

scott f.

REFRIGERATOR WHIRLPOOL KSSO36QTX00 Needs door wire harness broken....can't get doors anymore...full refund will be credited...

Near N Clippinger Dr, Cincinnati, OH 45243
Neil B.

Neil B.

RANGE WHIRLPOOL WFE320M0ES2 Issue — LF & RF burners not working properly. Ordered parts — next visit — Monday 9-21-20.; ordrng 1 W10434452 (LF SWITCH ) and 1 W10823729 (LF ELEMENT) and 1 W11047722 (RF ELEMENT) and 1 WP3149400 (RF SWITCH )

Near E Cecil St, Springfield, OH 45503
Daniel  L.

Daniel L.

LAUNDRY MAYTAG MVWB765FC3 "Diagnose bad solenoid and fill valve, replaced valve assembly, recalibrated unit and ran through test cycle, verified all solenoids are operating normally, all checks okay"

Near Glenheath Dr, Dayton, OH 45440
Jeremy F.

Jeremy F.

N/A N/A JEC0530ADB "Tested unit, found cooling fan bearings making noise while in use, needs cooling fan replaced, cooling fan is discontinued and no longer available.; ordrng 1 74010173 (fan- cooli)"

Near Stratford Ln, Xenia, OH 45385
Neil B.

Neil B.

RANGE WHIRLPOOL WFE505W0JS0 Issue — Not working at all. Called Partner Team to get DOP — 3-16-20.The issue is that there is ONLY ONE Leg of 120 volts from power source. I explained to customer.

Near Troy Pike, Dayton, OH 45424
jonathan@atoz1.com

jonathan@atoz1.com

RANGE WHIRLPOOL WFE540H0ES2 7728798665 Kathy. Per tech support oven temp needs taken with hight temp probe. ; schdld next appmnt for 9/21 MON !

Near Lisa Rd, Sidney, OH 45365
Neil B.

Neil B.

WASHER WHIRLPOOL WFW9620HBK0 Issue — giving F4E4 ( blower error ) during cycle. Ordering multiple parts.Next visit — Monday 9-11-20.; ordrng 1 W11296157 (NTC SENSOR) and 1 W11318729 (DRYE CHANEL ASSEMBLY) and 1 W11352117 (ACU)

Near Chapelgate Dr, Fairborn, OH 45324
smcneil@atoz1.com

smcneil@atoz1.com

REFRIGERATOR WHIRLPOOL WRS315SDHZ02 Replace harness in the back ice maker still was not cycling called tech support checked for voltage was still not getting voltage to the ice maker was told to replace a control ordering control; ordrng 1 W11203924 (Control)

Near Dantawood Ln, Liberty Township, OH 45044
Pete H.

Pete H.

WASHER WHIRLPOOL WTW8500DC1 "Arrived and tried to take wash plate off transmission and it would not come apart so need to order a wash plate and the fix the long fill I replace the water valve; ordrng 1 W10752283 (Wash plate), used 1 W11165546 (Valve) from stock"

Near Country Acres Dr, Ottawa, OH 45875
jonathan@atoz1.com

jonathan@atoz1.com

RANGE WHIRLPOOL WFC150M0EW4 Installed new main control tested oven with customer.

Near Virginia Ave, Sidney, OH 45365
jonathan@atoz1.com

jonathan@atoz1.com

DRYER WHIRLPOOL WED7500GC0 Straightened inner panel and installed new latch kit. Tested dryer operations are ok. ; used 1 279570 ( Latch) from stock

Near W Michigan St, Sidney, OH 45365
jonathan@atoz1.com

jonathan@atoz1.com

WASHER WHIRLPOOL MHWE201YW00 Installed new water valve. Tested washer in diagnostics. Operation checked ok.

Near Mirror Lake Dr, Lima, OH 45801
smcneil@atoz1.com

smcneil@atoz1.com

DISHWASHER WHIRLPOOL KDFM404KBS0 Round the upper left side corner of the door seal has a ripple in it allowing water to get past and come down the left side ordering new door seal; ordrng 1 W11414078 (Seal)

Near Eagle Creek Ct, Beckett Ridge, OH 45069
smcneil@atoz1.com

smcneil@atoz1.com

BELLA KITCHENAID KRFC704FBS01 Found the ice maker had grabbed ahold of the heater wires again and broke them ordering new fill tube; ordrng 1 W11366500 (Fill tube)

Near Mckelvey Rd, Cincinnati, OH 45231
smcneil@atoz1.com

smcneil@atoz1.com

WASHER MAYTAG MHW5500FW1 After replacing main control and water valve the unit would not power on checked power going to use your interface everything checks good need to order user; ordrng 1 W10911042 (User interface)

Near Morris Rd, Hamilton, OH 45011
smcneil@atoz1.com

smcneil@atoz1.com

BELLA WHIRLPOOL WRF954CIHB00 Found the door was riding a little low moleon not opening and closing properly called tech support. A part number for a shim ordering shims for door and new moleon; ordrng 1 W11099753 (Mulln) and 4 WPM0274057 (Shim)s

Near Jocelyn Dr, Hamilton, OH 45011
John N.

John N.

WASHER MAYTAG MVWC465HW2 "Per testing on previous visit installed new gearcase and actuator, unit still made loud squealing just before spinning. Picked up and replaced the splutch assm and calibrated and checked for proper operation, operation checks ok. Wp wrn; used 1 W10913953 (ACTUATOR) from stock, pckd up 1 W10721967 (drive pulley)"

Near Fountain Ave, Dayton, OH 45405
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRX988SIBE00 Unit fresh food evaporator frosted over. Fresh food compartment not cooling properly. Ice maker only functioning properly on fast ice setting. ; schdld next appmnt for 9/18 FRI !

Near Greenfarms Dr, Cincinnati, OH 45224
Charles S.

Charles S.

ICEMAKER WHIRLPOOL KUIX505ESS2 36 months parts and labor warrantyUnit per cx would not make ice. Then all of sudden after few days was making ice. Ice maker bin is currently full. Ran diagnostics and bin thermistor wasn’t reading correctly. Found bin thermistor not seated correctly in harness. Reseated bin thermistor and checked in diagnostics again. Unit reading fine and unit operating as designed. Power good and no leaks. All ckd ok.

Near Brill Rd, Cincinnati, OH 45243
Terry  S.

Terry S.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Found units refrigerant completely gone when piercing the sealed system. Was advised to change the dryer to a UV dye dryer. Was unable to replace the dye dryer. ; used 1 Wpw10143759 (Uv dye dryer), and 1 AF1200 (Process stub) from stock"

Near Willow Hollow Ln, Cincinnati, OH 45243
Charles S.

Charles S.

WASHER WHIRLPOOL WTW4850HW1 "WS46US4XPL2W10721967 drive pulleyW11035747 gearcaseInstalled gearcase and drive pulley. Power,good,and unit operates as designed. No leaks and all ckd ok. Operation is as designed. ****DOUBLE LABOR****"

Near Roe St, Cincinnati, OH 45227
scott f.

scott f.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Replaced ice maker. .working properly at this time...

Near Day Rd, Cincinnati, OH 45252
Charles S.

Charles S.

REFRIDGERATOR WHIRLPOOL WRX735SDHZ01 Cx was told by previous tech to call atoz when they actually have a Lowe’s extended warranty. Advised cx to call Lowe’s and have dispatch ticket sent to atoz. This way these notes can be transferred to new ticket and part can be submitted. Unit needs new left door. Door has insulation absent from interior of door allowing mold to cave in and not make contact with door switch when closing and since won’t dispencer water. Part needed noted below. W11307224 left hand stainless door. Pls reference back to previous ticket or see terry. Or call Charles no matter.

Near Southgate Dr, Cincinnati, OH 45241
scott f.

scott f.

WASHER MAYTAG MVWB865GW0 Ran and tested washer..pulled UI to check inlet valves checked fill and drain hoses..pulled top off washer ..tilted forward and checked drip pan and pump no water leaks to be found....working properly at this time....

Near Greenbriar Dr, Fairfield, OH 45014
smcneil@atoz1.com

smcneil@atoz1.com

WASHER MAYTAG MVWC465HW2 Found that one of these suspension rods top brackets have broken ordering new suspension rods will be part warranty; ordrng 1 W11217817 (Suspension rods)

Near Trenton Franklin Rd, Middletown, OH 45042
smcneil@atoz1.com

smcneil@atoz1.com

WASHER WHIRLPOOL WTW5000DW3 Found that if you turned it on it would not start or do anything I was not able to put it into a diagnostic mode ordering control; ordrng 1 W11417466 (Control)

Near Oxford State Rd, Middletown, OH 45044
smcneil@atoz1.com

smcneil@atoz1.com

DRYER MAYTAG MEDB835DW4 Replaced user interface dryer came right on everything checks fine at this time

Near Snow Valley Ln, Liberty Township, OH 45011
scott f.

scott f.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 Said they called and canceled....

Near Devils Backbone Rd, Cincinnati, OH 45233
Neil B.

Neil B.

REFRIDGERATOR WHIRLPOOL WRT316SFDM00 Issue — customer said Evap fan in freezer was running randomly. Found Evap has NO frost pattern at all. Unit drawing .5 amp / high side 90 / Low side -20.Called tech line ( Bruce ). Said there is a restriction. Talked with Terry at office.Said to schedule Friday 9-18-30 for For Daniel. Run nitrogen through with NewDie drier to check for leak.; ordrng 1 W10143759 (DIE DRIER)

Near Katy Meadow Ct, Fairborn, OH 45324
smcneil@atoz1.com

smcneil@atoz1.com

OVEN WHIRLPOOL WFE710H0AS1 Replace bake element preheated oven to 350 oven preheated everything checks fine at this time

Near Quail Hollow Dr, Trenton, OH 45067
Neil B.

Neil B.

WASHER WHIRLPOOL WTW8500BW0 Issue — fill valve not shutting off all the way. Unit needs Log valve. Ordering Log Valve. Next visit — Wednesday 9-16-20. ; ordrng 1 W10853723 (LOG VALVE )

Near Oxford Dr, Fairborn, OH 45324
John N.

John N.

KITCHEN WHIRLPOOL WDT750SAHZ0 Per testing one of the wheels on the upper rack adjusters is broken. Ordering rack adjuster kit and rescheduling visit. ; ordrng 1 W10712395 (adjuster)

Near OH-571, Tipp City, OH 45371
Neil B.

Neil B.

DRYER MAYTAG MEDC465HW0 Issue — unit is heating but NOT drying clothes. The unit is heating as designed.This dryer is located in a apartment situation. I’m not sure where the venting goes to ?? I disconnected vent tubing behind the dryer & ran the dryer —When manually connecting the vent back-n-forth I noticed that there is resistance in the venting. Recommended the customer have venting checked.Dryer is working as designed.

Near E College Ave, Springfield, OH 45503
Daniel  L.

Daniel L.

LAUNDRY WHIRLPOOL MVWB835DW0 "Installed wash plate, verified agitate and spin operation, recalibrated unit, all checks okay; dspstn on spec-tagged invntry: 1 W10902814 WASHPLATE"

Near Davis Rd, Jamestown, OH 45335
Pete H.

Pete H.

REFRIGERATOR KITCHENAID KRFC704FPS Call tech support they have me check voltage to the mulln rail and it was good so she just to change mulln. File 7728799822 ; ordrng 1 W11034034 (Mulln rail)

Near Turnberry Dr, Findlay, OH 45840
Joel L.

Joel L.

LAUNDRY WHIRLPOOL MVWB755DW0 "Unit had stripped out wash plate. Cleaned off gear from transmission and installed new wash plate, leak checked and tested unit, all operations are good. Cus to observe, ; dspstn on spec-tagged invntry: 1 W10902814 WASHPLATE"

Near Heritage Trce, Lebanon, OH 45036
jonathan@atoz1.com

jonathan@atoz1.com

DRYER AMANA NED4655EW1 Installed new door switch. Tested unit operation checks ok. ; saved tckt

Near E Ash St, Piqua, OH 45356
John N.

John N.

DISHWASHER FRIGIDAIRE FGHD2433KF1 "Per testing found the door switch/latch was not catching properly and was out of position. Reset door latch and repositioned so it would catch properly. Checked the unit for proper operation, operation checks checks ok.

Near Coover Mill Ct, Dayton, OH 45414
John N.

John N.

DRYER ROPER RED4516FW0 "Per testing replaced the thermal cutoff and hi limit thermostat. Checked for proper operation in both heated and in air dry, operation checks ok. ; used 1 279816 (CUTOFF) from stock"

Near Greenmanor Ct, Dayton, OH 45415
Pete H.

Pete H.

WASHER WHIRLPOOL WTW5000DW3 Put washer engines Diagnostics in there were no codes so ran a wash cycle and it would not go through the wash cycle properly need new controller; ordrng 1 W11417466 (Controller)

Near Lincolnshire Ln, Findlay, OH 45840
Joel L.

Joel L.

DISHWASHER KITCHENAID KUDT03FTSS2 "Found dispenser not tightened down all the way, leaking from gasket on dispenser. After reinstalling dispenser, leak checked with front panel off to confirm no leak from gasket. After reassembly of unit, ran for 10 min and observed. All checks are good now. Cus to observe."

Near Hollow Oak, Cincinnati, OH 45241
smcneil@atoz1.com

smcneil@atoz1.com

REFRIDGERATOR WHIRLPOOL ED5VHGXM10 Found there was leaking at the filter housing where the water line goes into the housing ordering filter housing and water line; ordrng 1 WP2186443 (Filter housing) and 1 8201597 (Water line)

Near Shady Creek Way, Hamilton, OH 45011
Pete H.

Pete H.

RANGE WHIRLPOOL WFG505M0BW2 Found that paint has been bubbling and peeling off the upper portion of the oven door need upper trim of oven door; ordrng 1 W11105139 (Upper trim)

Near S Blanchard St, Findlay, OH 45840
Jeremy F.

Jeremy F.

WASHER WHIRLPOOL MVWB765FW3 "Checked for error codes, found long fill, and water temp error, checked water valve, found hot and cold sides ceased, replaced water valve, calibrated unit, unit is getting water normally, checks ok.; dspstn on spec-tagged invntry: 1 W11165546 VALVE"

Near Ravenwood Rd, Fairborn, OH 45324
Daniel  L.

Daniel L.

"BOTTOM MOUNT, CA" WHIRLPOOL WRV986FDEM01 "Installed UI, verified temp in freezer at 2 degrees, all checks ok, auth-WSCGB00AP1"

Near Bromsgrove Ct, Dayton, OH 45458
Daniel  L.

Daniel L.

REFRIDGERATOR SAMSUNG RF25HMEDBSG/AA "Diagnosed bad icemaker, replaced IM unit, all checks ok"

Near Washington Church Rd, Miamisburg, OH 45342
Pete H.

Pete H.

FREEZER WHIRLPOOL WRX735SDHZ03 Took freezer apart and inspect it rails and could not find anything physically wrong with them it just seems that the left side would not close as tight as the right side need to order new rails; ordrng 2 W11265130 (Door slides)s

Near Camden Pl, Lima, OH 45806
Daniel  L.

Daniel L.

REFRIDGERATOR WHIRLPOOL WRV986FDEM01 "Diagnosed unit is now having low cooling in the freezer, refrigerator section is at 38°, freezer is at 25 degrees, sealed system is under warranty for 5 years, ordering compressor, 3-way valve, and die dryer.; ordrng 1 W10832994 (Compressor) and 1 W10874835 (3 way valve) and 1 W10143759 (Drier)"

Near McBee Rd, Bellbrook, OH 45305
Joel L.

Joel L.

REFRIGERATOR KITCHENAID KRFF707ESS01 "KRYGC00FPL1 Auth 7728815698 file number Replaced gaskets and installed permagum seal. Checked temps in freezer and fridge, cus to observe for the next 48 hrs."

Near Lakeview Ct, Loveland, OH 45140
scott f.

scott f.

30' FDBM WHIRLPOOL WRF560SMHB00 Removed door found lower door broken..needs door...costumer wants to shop for new frig...

Near Clovernoll Dr, Cincinnati, OH 45231
Joel L.

Joel L.

KITCHEN KITCHENAID KDTE234GPS0 "Installed pump and wash motor, all operations are good. No leaks, all checks are good now. Pump is checking good."

Near Terwilligersridge Dr, Cincinnati, OH 45249
Charles S.

Charles S.

50#IM 15' FS KITCHENAID KUIX505ESS1 "KRDKR00SPL1Wpw10605286 compressorWpw10200037 drierUnit pressure is above 20. But unit compressor is loud and hot to touch. Unit needs new compressor. Spoke with terry and ordering part for repair. Pls move call for sealed system tech. Currently scheduling out 10 business days for office to reschedule. Also pls call cx with schedule date. They do not just want call the night ahead. Parts, go to office; ordrng 1 Wpw10200037 (drier-tube) and 1 Wpw10605286 (compressor)"

Near Wrenwood Ln, Terrace Park, OH 45174
Neil B.

Neil B.

WASHER MAYTAG MVWX655DW1 Issue — washer basket not turning — unit needs — Gear case / splutch / actuator / motor / capacitor. Gear case W11035751Splutch W10721967 Actuator W10913953 motor W11283592

Near Sabra Ave, Huber Heights, OH 45424