We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAHZ0
Near Tipp City, OH 45371
Jake S.
Job Details: 04/18/2024
"Found unit still leaking most cycles. Tested empty and found some suds still in water, seals good and no leaks in test, insulation in door damp indicating leak from front edge. Determined unit likely needs clean out ran with Affresh for oversuds issue, advised customer if unit still leaking then wash motor likely needs replaced. Customer to run clean cycle and monitor, unit otherwise checks ok.Sump and motor W11087376 $239.90 Labor $153.00"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BB2
Near Lebanon, OH 45036
Tyler S.
Job Details: 04/18/2024
"Customer stated unit will click when trying to start but won't ever ignite, tested unit and found ignitor getting proper 120v but only pulling 0.4 amps, ignitor needs replaced.; ordrng 1 W11176454 (Ignitor)"
We serviced a
KITCHENAID OVEN
Model KODE500ESS20
Near Liberty Township, OH 45011
Tyler S.
Job Details: 04/18/2024
"Replaced both upper and lower main controls, tested unit, unit heating up to temperature properly. Customer to monitor. Unit checks ok."
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HZ4
Near Liberty Township, OH 45011
Tyler S.
Job Details: 04/18/2024
"Management reached out to me and advised me per extended warranty company, we are not to repair unit. Advised customer of notice from extended warranty company."
We serviced a
KENMORE FREEZER
Model 25328262805
Near Brookville, OH 45309
Terry
Job Details: 04/18/2024
Check the unit over to confirm customers complaint if you did not cooling found compressor was not running either was the fan move the unit and found the defrost timer found the unit was stuck in defrost turn the timer unit took off running confirmed Heat on the cabinet to ensure Cooling will need defrost timer ordered to repair the unit; ordrng 1 5304518034 (Timer)
We serviced a
LG REFRIGERATOR
Model LFXS24623S/01
Near Monroe, OH 45050
Tyler S.
Job Details: 04/18/2024
"Customer stated unit is not cooling at all, found compressor running but still not cooling, tried to get Amp reading but after reset, compressor would not come on, determined with TS, unit needs new compressor and main control. Quoted repair and cust"
We serviced a
MAYTAG WASHER
Model MVW7230HC1
Near Wapakoneta, OH 45895
Jonathan
Job Details: 04/18/2024
Replaced keypad and ran diagnostics cycle and system recalibration. Operation checks ok. Also informed customer about drain hose being way too low. Operation checks ok
We serviced a
GE REFRIGERATOR
Model PWE23KMDESS
Near Lakeview, OH 43331
Jonathan
Job Details: 04/18/2024
Took fresh food section apart replaced fan motor. Waited for fan to turn on. Then reassembled covers. Informed customer it would take at least 24 hours to cool properly. Customer also stated they would clean shelves and put them back in.
We serviced a
MAYTAG LAUNDRY
Model MVW4505MW1
Near Lima, OH 45806
Jonathan
Job Details: 04/18/2024
Replaced inlet valve ran diagnostics cycle operation checks ok showed customer.
We serviced a
GE DRYER
Model GTX22EASK0WW
Near Cincinnati, OH 45248
Jeremy F.
Job Details: 04/18/2024
"Replaced top bearing for drum, tested unit, unit is heating, no noises at this time, checks ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ4
Near Hamilton, OH 45011
Mark B.
Job Details: 04/18/2024
"Complaint of water coming from under unit. Checked unit over, found front feet low, causing front of tub to dip down and cause overflow from front lip. Raised front feet to ensure no overflow, tested unit multiple times, no drips, all checks ok, but unit is missing terminal box cover and kick plate clips, ordering to repair.; ordrng 2 WPW10503548 (Clips)s and 1 WP8268991 (Terminal box cover)"
We serviced a
BOSCH DISHWASHER
Model SHEM63W56N/13
Near Washington Township, OH 45458
Daniel
Job Details: 04/18/2024
"Inspected unit, found some debris in filter obstructing drain, clean filter for customer and drained out unit, all checks okay"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW10
Near Kettering, OH 45439
Daniel
Job Details: 04/18/2024
"Installed compressor and filter dryer, also installed process stub and coupler, unit started up and started to cool, all checks okay at this time; used 1 WPW10143759 (Drier), 1 W11506635 (Stub), and 2 W11504436 (Coupler) from stock"
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Tipp City, OH 45371
Jake S.
Job Details: 04/18/2024
"Found unit powers on but then shuts itself down and won't come back on until after reset, then we'll power down again as soon as button is pressed. Determined main control and user interface are failing, returning with both.; ordrng 1 W11675701 (UI) and 1 W11626074 (Control) and 1 Shipping (Shipping)"
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Dayton, OH 45420
Daniel
Job Details: 04/18/2024
"Sr#-7738919286Control-W11419171-$304.04 labor-$98.75Inspected unit, diagnosed with tech line that unit has a faulty main control board, not sending 120 volts to shifter at the control harness connection, customer to call Whirlpool customer service to see if they can assist with the repair at all"
We serviced a
KITCHENAID MICROWAVE
Model KMBP100EBS20
Near Dayton, OH 45424
Neil B.
Job Details: 04/18/2024
"Issue - light in microwave sometimes stays on & sometimes UI says Door open / Close. Ordering interlock assembly. Next visit Tuesday 42324. Requested second tech.Unit is 47 inches off floor.; ordrng 1 W11578578 (Interlock assembly), used 1 Part-Shipping (Part-Shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25LFXGT00
Near Fairborn, OH 45324
Neil B.
Job Details: 04/18/2024
Issue - unit will run for about 12 to 18 hrs then stop for at least a day then start an again. Customer said compressor is making a lot of noise when running. We cannot fix compressor becauseIts R12.
We serviced a
KITCHENAID KITCHEN
Model KDFM404KPS2
Near Yellow Springs, OH 45387
Neil B.
Job Details: 04/18/2024
Not cleaning dishes. Ran unit to observe verified water not flowing through wash pump. Installed - NEW Sump & Motor. Ran unit to check Unit checks OK. The impeller in old motor Was messed up.
We serviced a
MAYTAG REFRIGERATOR
Model MSS25C4MGZ06
Near Lebanon, OH 45036
Tyler S.
Job Details: 04/18/2024
"Customer stated unit was not making ice, tested unit and found all mechanical checks ok, icemaker filling, harvesting, unit is at proper Temps, all fans working. Determined icemkaer thermistor is not reading proper temperature to allow icemaker to operate, unit needs new icemaker."
We serviced a
KITCHEN AID RANGE
Model KEBS109BBL00
Near West Chester Township, OH 45069
Tyler S.
Job Details: 04/18/2024
"Found unit completely unresponsive, found thermal fuse has blown, replaced thermal fuse and tested unit, unit checks ok.; used 1 WPW10545255 (Thermal fuse) from stock"
We serviced a
KITCHENAID BELLA
Model KRFC704FPS04
Near Cincinnati, OH 45252
Mark B.
Job Details: 04/18/2024
"Complaint of water intermittently Coming out from under right front corner of unit. Checked unit over, no ice buildup underneath drawers in freezer or fridge, drain pan behind unit is dry at this time, found drain line clogged up, cleared drain line, unit is draining defrost water properly now, all checks ok."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Springfield, OH 45504
Neil B.
Job Details: 04/18/2024
Issue - Leaking. Ran a quick wash to observe no evidence on washer / under console foundStand-Pipe is backing up onto floor. Showed customer the problem. Unit checks OK.
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Russia, OH 45363
John N.
Job Details: 04/18/2024
"Per testing, found that the wires to the drain pump,were broken at the holding clip on the side of the drain pump. Using proper wire connectors , repaired the broken wires to the drain pump. When running a test cycle found that the unit was not shifting properly. Found that the cam assembly was bad. Replaced the cam assembly and Checked the operation of the drain pump and other components in a couple of test cycles, operation checks ok. Wp wrn; used 1 W10721967 (CAM) from stock"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT750SAKZ2
Near Troy, OH 45373
Jake S.
Job Details: 04/18/2024
"Replaced inlet valve and tested unit, checks ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEE00
Near Englewood, OH 45322
Jake S.
Job Details: 04/18/2024
"Found unit cooling and freezer but 50? in fridge and fridge evaporator frozen over. Thermistors testing good in diagnostic, forced defrost and unit defrosts fine, determined unit needs evaporator thermistor assembly. Quoted repair and customer to decide whether or not to replace unit. Thermistors WPW10277799 $46.13 Labor $123.00 Shipping $10.00"
We serviced a
WHIRLPOOL DRYER
Model LEQ8000JQ1
Near Kettering, OH 45429
Jake S.
Job Details: 04/18/2024
"Found unit squealing and customer stated at one point it struggled to start before going. Found drum rollers squealing, replaced with kit and checked over rest of unit, no issues, checks ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model GC5THEXNS00
Near Dayton, OH 45420
Jake S.
Job Details: 04/18/2024
"Found unit cooling well but condenser fan not running causing hot mullion and compressor. Picked up and replaced condenser fan assembly and tested unit, checks okay.; pckd up 1 W10124096 (Fan)"
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Dayton, OH 45410
Jake S.
Job Details: 04/18/2024
"Found unit squealing intermittently in spin due to belt slipping on cam. Replaced cam and belt and tested unit, checks ok.; used 1 W10721967 (Cam) from stock"
We serviced a
JENN-AIR MICROWAVE
Model JMW2430LL02
Near Cincinnati, OH 45249
Mark B.
Job Details: 04/18/2024
"Complaint that unit was playing the shutdown tone every ten mins, has stopped now. Checked unit over, found error F2E1(keypad error) unit needs new console, ordering to repair.; ordrng 1 W11598173 (Console)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Cincinnati, OH 45241
Mark B.
Job Details: 04/18/2024
"Replaced main control board, all checks ok at this time, customer to observe operation."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHV10
Near Bluffton, OH 45817
Jonathan
Job Details: 04/18/2024
Replaced diffuser asked customer to monitor operation will take at least 24 hours to change temperature.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS315SDHZ08
Near Hamilton, OH 45011
Mark B.
Job Details: 04/18/2024
"Complaint of no ice production. Found ice maker receiving proper voltage, but will not cycle. Replaced ice maker, new ice maker cycled and filled, customer to observe production. Advised to give 24-48 hours to start filling bin.; used 1 W11546935 (Ice maker) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ
Near Lima, OH 45804
Jonathan
Job Details: 04/18/2024
Customer hadnto leave for work as repairnwas being finished. Replaced ice maker fill tube and valve. Tested water pressure and took picture of ice block in ice maker. Ice maker now has water. Customer should have ice in 24 hours.
We serviced a
SAMSUNG REFRIGERATOR
Model RS261MDWP
Near Cincinnati, OH 45237
Jeremy F.
Job Details: 04/18/2024
"Found no frost on freezer evaporator, fan is are running, checked compressor, found compressor is running very low and making a high-pitched noise, found high side, and low side are both room temperature, found compressor is pulling 0.65 amps, would need compressor, and evaporator replaced due to possible leak in sealed system, filter dryer WPW10143759 $22.09, evaporator DA96-00612A $184.68, compressor MSE166CL1H/ASH $306.26, labor $950.00, customer does not want to repair."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHW01
Near Batavia, OH 45103
Jeremy F.
Job Details: 04/18/2024
"Found freezer module is out, and refrigerator light is flickering, replaced both lights, all lights are working, checks ok.; pckd up 1 W11602886 (Module)"
We serviced a
MAYTAG DRYER
Model MDE5500AYW
Near Loveland, OH 45140
Jeremy F.
Job Details: 04/18/2024
"Checked element, checked belt pulley, tested unit, found smell is coming from control, and control panel, would need control, and control panel replaced to fix, control 33002959 is discontinued, and no longer available. ; rqstng P&A on 1 33002959 (Control) and 1 33002536 (Control panel)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRV986FDEM01
Near Maineville, OH 45039
Jeremy F.
Job Details: 04/18/2024
"Found freezer at 30 degrees, found refrigerator at 41 degrees, found no frost on freezer evaporator, checked compressor, found compressor is running hot, checked condenser coils, found coils are covered with dust causing compressor to over heat, cleared coils, customer to observe, if cooling issue continues would need compressor replaced to fix, compressor W11654344 $478.28, labor $700.00, checks ok at this time."
We serviced a
WHIRLPOOL "M/W OTR, PURCHA"
Model WMH31017HW08
Near Mason, OH 45040
Jeremy F.
Job Details: 04/18/2024
"Customer complaint of certain buttons on control panel not functioning, tried to reset control panel, found numbers on control panel partially or not working, replaced control panel, tested unit, all buttons are working properly at this time, checks okay."
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FKSS02
Near Liberty Township, OH 45044
Jeremy F.
Job Details: 04/18/2024
"Found incoming water tube for ice maker has ice built up inside of it causing no water to ice maker, and water to spray outside cleared out water tube, jumped ice maker to run Harvest cycle, ice maker filled with water and cycled properly, found no water dripping after filling ice maker, if problem continues would need water valve replaced, water valve W10833899 $154.13, labor $153.00, customer to observe, checks ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4955HW2
Near Piqua, OH 45356
John N.
Job Details: 04/18/2024
"Per testing on the previous visit replaced the outer tub assembly, drain pump and suspension rods. Reassembled all parts and checked for proper operation of all components in a diagnostics test cycle, operation checks ok. WAG Ext. Wrn"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Troy, OH 45373
John N.
Job Details: 04/18/2024
(SR# 7738919168 - Art - techline) per further testing with techline determined that the defrost thermistor that had been replaced before was out of range reading 5.5 k ohms when encclosed in frost and ice. Was recommended to replace the defrost thermistor by techline. Documented with techline of all parts that had been replaced on previous visits. Replaced the thermistor and defrosted the evaporator coil. Used wire tie from truck stock to secure the thermistor. Heater worked as designed in the forced defrost mode. Unit is operating as designed at this time. Asked customer to observe operation of the unit. Wp wrn; used 1 W11356781 (Wire tie) from stock
We serviced a
MAYTAG REFRIGERATOR
Model MRT118FFFE09
Near Troy, OH 45373
John N.
Job Details: 04/18/2024
"(SR# 7738917987 - Adrian - Techline) Per inspection and trying to set the seal on both the freezer and fresh food door at the center hinge, found that the center mullion is bulging in the center/right not allowing for proper sealing of the doors on the left side. Used straight edge and pictures too techline. Techline sent the file for product review. Cunsumer will be contacted in 48-72 hrs. Wp wrn"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV07
Near Tipp City, OH 45371
John N.
Job Details: 04/18/2024
Per testing found that the control would flash PO (Power Outage) and the fan would surge while in this state. Ordering a new evaporator fan assembly and main electronic control. Wp wrn; ordrng 1 W11661931 (EVAP MOTOR) and 1 W11556912 (Electronic control)
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Dayton, OH 45414
John N.
Job Details: 04/18/2024
"Per testing, found error code f0e5 (off balance). Ran test cycles and checked operation of all components, operation checks ok. Customer showed the load she had the issue with and and the fabrics would definitely cause an unbalanced load . Explained load (fabric) types and cycle settings to the customer. Wp wrn"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED5FHAXSB02
Near Hamilton, OH 45011
Mark B.
Job Details: 04/18/2024
"Replaced bin and shaft, auger catching bin properly now, but motor is weak, not dispensing still, picked up and replace motor, retested, unit dispensing cubed and crushed well, all checks ok.; pckd up 1 W10822635 (Motor)"
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Dayton, OH 45432
Daniel
Job Details: 04/18/2024
"Installed wire harness and Main control, verified unit is draining properly, advise customer that the drain in the wall is overflowing after drain, there is a restriction in the plumbing, customer to have plumber look at in wall Plumbing, washer operation all checks okay; used 1 W11643701 (Harness) from stock"
We serviced a
FRIGIDAIRE REFRIGERATOR
Model FRS6LF7JS0
Near Dayton, OH 45431
Daniel
Job Details: 04/18/2024
"Inspected unit, found that freezer is not going into defrost properly, check defrost heater and defrost thermostat, both check good, determine issue with defrost control board not sending unit into defrost properly, completely defrosted evaporator coils so unit will cool in the meantime, rescheduled customer; ordrng 1 242011001 (Defrost control) and 1 Shipping"
We serviced a
MAYTAG WASHER
Model MVWB865GC0
Near Fairborn, OH 45324
Daniel
Job Details: 04/18/2024
"Inspected unit, found damage to slider Assembly not allowing unit to shift properly, replaced slider, ran through diagnostic cycle to verify proper operation, all checks okay; used 1 W10734521 (Slider) from stock"
We serviced a
KENMORE REFRIGERATOR
Model 106.54582400
Near Dayton, OH 45459
Daniel
Job Details: 04/18/2024
"Inspected unit, found that ice maker had been leaking water causing excessive amount of ice all along the back of the freezer and on top of all food in the freezer, had to remove all food and clear ice from freezer with steamer, through way most of the food for the customer, ordering ice maker and water filter for return visit; ordrng 1 W10190965 (Icemaker) and 1 EDR3RXD1 (Filter) and 1 Shipping"
We serviced a
FRIGIDAIRE OVEN
Model FFEF3012LSD
Near Centerville, OH 45440
Joel L.
Job Details: 04/18/2024
5304518660 control - 156.25316220725 overlay 36.66Labor- 175.00Servcie call - 119.00Oven control is shorted out and is not sending Voltage to the bake or broil element. Customer to decide on whether or not to repair
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Sugarcreek Township, OH 45440
Joel L.
Job Details: 04/18/2024
Unit had leveling/vibration issue. Leveled feet properly and used to tie a secure hoses at back of unit. After repair confirmed all proper operation and function of unit. Customer to observe; used 1 W11390781 (Tie) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM10
Near Sugarcreek Township, OH 45440
Joel L.
Job Details: 04/18/2024
"Found evap motor making noise durring operation, replaced and tested noise and operation of unit, unit is cooling, cus to observe ; dspstn on spec-tagged invntry: 1 WP2315539 EVAP MOTOR"
We serviced a
KITCHENAID COOKTOP
Model KCED600GSS01
Near Dayton, OH 45449
Joel L.
Job Details: 04/18/2024
Used adhesive to re-stick stainless steel trim piece on to surface of cooktop after repair confirmed proper operation and function. All checks are good customer to observe; used 1 W10841140 (Adhesive) from stock
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRQA59CNKZ01
Near Dayton, OH 45449
Joel L.
Job Details: 04/18/2024
Removed damaged icemaker replaced and cycled icemaker/leak checked. Unit is filling no leaks at this time. Customer to observe all checks are good
We serviced a
KITCHENAID DISHWASHER
Model KUDS30IXBL0
Near Dayton, OH 45417
Joel L.
Job Details: 04/18/2024
Spray arm on the back wall was leaking water preventing good water pressure throughout unit sealed crack to prevent water pressure loss after repair tested and confirmed proper washing at this time. Customer to observe
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near New Lebanon, OH 45345
Joel L.
Job Details: 04/18/2024
WPW10479155 Unit had an issue with dampener assembly. Picked up part locally and replaced confirm proper operation and sound after repair. Reassembled unit customer to observe; pckd up 1 WPW10479155 (Control)
We serviced a
WHIRLPOOL REFRIGERATOR
Model ASI2575GRW08
Near Germantown, OH 45327
Joel L.
Job Details: 04/18/2024
"Found water leaking from around Fill Shute. used silicone adhesive to seal and prevent leaking, reinstalled all parts, tested operation after repair. All checks are good now, cus to observe, ; used 1 W10841140 (Silicone) from stock"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503EBS01
Near Springboro, OH 45066
Joel L.
Job Details: 04/18/2024
"Found residue leaking from corner of unit, cleaned and sealed with silicone adhesive, after repair all operations are good. Cus to observe"
We serviced a
KITCHENAID REFRIGERATOR
Model KRSC703HPS00
Near Miamisburg, OH 45342
Joel L.
Job Details: 04/18/2024
"Found unit not dispensing water into unit or icemaker. After replacement,meet of valve, all operations are now good, cus to observe. Unit is working well."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Miamisburg, OH 45342
Joel L.
Job Details: 04/18/2024
Found unit Needed to be leveled and balanced properly also ran main electronic control through recalibration cycle replaced belt and cam for grinding noise during agitation. Tested and recalibrated after repair all sounds and checks are now good customer to observe
We serviced a
KITCHENAID RANGE
Model KFEG500EBS6
Near West Chester Township, OH 45069
Tyler S.
Job Details: 04/17/2024
"Customer stated uni would squeak when cooktop was pushed on, found one of the burner holders was rubbing the metal pan wrong causing squeak, resecured holder and used wire tie to secure wire harness, tested unit, unit checks ok.; used 1 W11390781 (Wire tie) from stock"
We serviced a
WHIRLPOOL AK 12 4 DOOR
Model WRX988SIBM03
Near Cincinnati, OH 45249
Jeremy F.
Job Details: 04/17/2024
"Found evaporator has frost on it due to Door being open for about 8 hours, cleared off evaporator, checked defrost thermistor, thermistor is reading properly at this time, check door seal, door is getting good seal at this time, if problem persists would need door gasket, and fan harness assembly replaced, fan harness assembly W11032800 $139.18, gasket W10407216 $171.66, labor $153.00, customer to observe, checks ok."
We serviced a
SAMSUNG REFRIGERATOR
Model RB195BSSW/XAA
Near Vandalia, OH 45377
Terry
Job Details: 04/17/2024
Replace customer supplied ice maker unit operating properly at this time customer will observe operation to confirm diagnosis
We serviced a
WHIRLPOOL MICROWAVE
Model WMH32519HV1
Near Jamestown, OH 45335
Joel L.
Job Details: 04/17/2024
WPW10693025 Magnatron - 166.20Labor - 153.00Servcie call - 119.00Unit had faulty Magnatron. Would need mag replaced for this repair. Cus to decide
We serviced a
KITCHENAID KITCHEN
Model KDTM404KPS0
Near Xenia, OH 45385
Joel L.
Job Details: 04/17/2024
"Made adjustment to spray arm. All sounds are now good, cus to observe"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Huber Heights, OH 45424
Neil B.
Job Details: 04/17/2024
Stops mid-cycle. Customer said unit also sometimes over heats. Lint screen was TOTALLY pluggedUp with lint. I ran unit to observe - unit checks OK. Unit is running HOT because venting is plugged. The vent runs to to roof. Partner Team is shipping the lint screen directly to customer.Order # is - 153864403317.
We serviced a
KITCHENAID MICROWAVE
Model KOCE500ESS22
Near Tipp City, OH 45371
Terry
Job Details: 04/17/2024
Remove the door from the oven clean the glass in the cavity as well as the oven door frame separated the glass replace the interior section of glass reinstalled door to oven unit operating properly at this time customer will observe to confirm repair
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHW4
Near Xenia, OH 45385
Joel L.
Job Details: 04/17/2024
"Unit had locked up motor, replaced and leak checked unit after repair. All operations are now good, cus to observe."
We serviced a
JENN-AIR OVEN
Model JJW3830IM01
Near Springboro, OH 45066
Tyler S.
Job Details: 04/17/2024
"Replaced UI and tested unit, unit checks ok."
We serviced a
MAYTAG LAUNDRY
Model MVW6200KW1
Near Morrow, OH 45152
Tyler S.
Job Details: 04/17/2024
"Found unit completely unresponsive and lid locked, found main control has burn mark where the drain pump relay is at on the board, advised customer main control is shorted and needs replaced and drain pump is likely shorted as well and would need replaced. Quoted repair and customer to decide on repair or replace unit.Main Control W11399437 $208.49Drain Pump W11399437 $187.22Labor $123.00Shipping $10.00"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Dayton, OH 45424
Neil B.
Job Details: 04/17/2024
Not powering up. Checked power supply - each leg is 125 volts. When checking both legs of 120Theres nothing. The issue is the power source. Explained to customer.
We serviced a
SAMSUNG REFRIGERATOR
Model RF267AERS
Near Tipp City, OH 45371
Terry
Job Details: 04/17/2024
Check the unit over customers complaint is unit was not making crushed ice upon further inspection found the arm sticking in the cubed mode customer had a replacement ice bucket I installed the ice bucket ice is operating properly at this time customer also had a complaint of drain issues from the refresh food evaporator is going to require the fresh food evaporator cover to be replaced the part is no longer available
We serviced a
GE REFRIGERATOR
Model DFE28JSHFSS
Near Fairborn, OH 45324
Daniel
Job Details: 04/17/2024
"Inspected unit, found that freezer door gasket had pulled out of channel, installed silicone all the way around freezer door channel to help hold seal in place, clean condenser coil of dust, advise customer to leave freezer door shut so that silicone can dry and hold seal in place properly, if the repair does not hold and seal continues to pull out the door gasket will need to be replaced, customer to observe. Seal-WR14X36194-$67.38 labor-$123.00"
We serviced a
MAYTAG WASHER
Model MVW5430MW0
Near Findlay, OH 45840
Jonathan
Job Details: 04/17/2024
Motor would not run. Found bad capacitor. Replaced capacitor ran diagnostics operation checks good for customer. ; used 1 W11395618 ( Capacitor) from stock
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS04
Near Findlay, OH 45840
Jonathan
Job Details: 04/17/2024
Unit keeps resetting itself can hear 3 way valve ticking. Freezer has defrost issue. P2 connector pink wire 3.4 amps in forced defrost. Quot3d customer for new control. Repair approved by customer please order part for customer. ; ordrng 1 WPW10675033 (Control) and 1 Shipping (Shipping)
We serviced a
WHIRLPOOL FREEZER
Model WRS571CIHW
Near New Carlisle, OH 45344
Neil B.
Job Details: 04/17/2024
Not cooling properly. Found frost pattern on bottom only on freezer Evaporator. Condenser fan &Evaporator fan is working. Ordering Drier / access valve. Next visit - ; ordrng 1 106 (R600 Kit) and 1 108 (Nitrogen Kit) and 1 W11043942 (Access Stub) and 1 W10843121 (Drier)
We serviced a
WHIRLPOOL DISHWASHER
Model DU890SWKU0
Near Springfield, OH 45503
Neil B.
Job Details: 04/17/2024
Unit leaking took front door panel off & ran unit to observe unit is leaking through vent assembly from top of inside plastic panel. Unit needs lower wash arm 8268870 NLA / Vent assembly WP3371710 ( $ 9.46 ). Unit is 23 years old. Customer will replace unit.
We serviced a
MAYTAG DRYER
Model MED4500MW0
Near Springfield, OH 45503
Neil B.
Job Details: 04/17/2024
Noisy took unit apart blower & belt & pulley check OK. Installed Dryer Kit 4392065.Unit still making slight noise. Ordering drum W10899578. Next Visit - Wednesday 51524.; used 1 W10899578 (Drum) from stock
We serviced a
KITCHENAID RANGE
Model KSDB900ESS1
Near Maineville, OH 45039
Tyler S.
Job Details: 04/17/2024
"Customer stated unit only preheated to 177 or 250, found unit was set to Celsius instead of Fahrenheit, changed unit back to Fahrenheit and tested unit, found unit getting up to 350 properly. Also found display board is dim, display needs replaved.; ordrng 1 W10909684 (Display)"
We serviced a
WHIRLPOOL DRYER
Model CEM2745FQ1
Near Tipp City, OH 45371
Jake S.
Job Details: 04/17/2024
"Customer stated unit will run indefinitely and not stop unless door is opened. Found black timer wheel had not been rotated fully around to connect with rest of timing mechanism, rotated wheel around once and now timer is clicking into place properly, customer to monitor, checks okay."
We serviced a
WHIRLPOOL ALPHA - CLYDE
Model WFW97HEXL2
Near Englewood, OH 45322
Jake S.
Job Details: 04/17/2024
"Customer stated unit won't spin clothes out at end of cycle. Tested and found unit not receiving cold water, found water is not coming through wall valve. Advised customer this is causing unit to not go through rinse cycle, needs cold water fixed in house to work, unit checks ok."
We serviced a
WHIRLPOOL DISHWASHER
Model WDP540HAMZ0
Near Eaton, OH 45320
Jake S.
Job Details: 04/17/2024
"Customer stated unit not cleaning well or drying dishes. Tested and found wash motor operating properly, no error codes. Went through test cycle and at end found heating element operating properly, advised unit may need reset after a power surge or glitch to correct heating, operating properly now, checks okay."
We serviced a
KITCHENAID RANGE
Model KFDC558JSS01
Near Eaton, OH 45320
Jake S.
Job Details: 04/17/2024
"Customer stated unit was turned from 350 down to 225 to keep a dish warm but after 20 minutes dish was charred and smoking instead. Turned to 225 and unit maintained temp, turned up to 350 and unit got to temp fine. Turned back down to 225 and unit slowly went back down, could not recreate issue. Advised customer to monitor, unit is working properly for now, checks ok."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Van Buren, OH 45889
Jonathan
Job Details: 04/17/2024
Drew. 7738910054 per tech support bolt needs ordered and threads need wrapped with Teflon tape. Ordering bolt for customer. ; ordrng 1 W10772621 (Screw)
We serviced a
WHIRLPOOL LAUNDRY
Model WTW5105HW0
Near Findlay, OH 45840
Jonathan
Job Details: 04/17/2024
Cam bolt came loose used loc tite. Tightened bolt tested in diagnostics customer will monitor operation.
We serviced a
MAYTAG RANGE
Model MER6600FW6
Near Findlay, OH 45840
Jonathan
Job Details: 04/17/2024
387 333 384 334 384 333 average temp is 596.16. Went over pre heating instructions with customer. Operation checks ok.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS1
Near Wetherington, OH 45069
Mark B.
Job Details: 04/17/2024
"Replaced dispenser assembly, customer to observe operation."
We serviced a
MAYTAG WASHER
Model MVW4505MW1
Near Camden, OH 45311
Jake S.
Job Details: 04/17/2024
"Customer stated unit still won't work after previous repair, stops mid cycle and some the LEDs flash. Only F5E3 lid lock error stored, lock working fine. Ran quick wash and found hot water is off, turned on and ran through entire cycle, no other issues, unit checks ok."
We serviced a
LG WASHER
Model WT5680HWA
Near Dayton, OH 45405
Jake S.
Job Details: 04/17/2024
"Customer stated unit gets to one minute left in cycle, then refills and rinses again repeatedly until she stops it. Found shifter appears to be working but grinding and struggling to shift intermittently, then found even when it is shifted to agitate the basket still spins, determined shifter and transmission need replaced.; rqstng P&A on 1 AEN73131403 (Transmission) and 1 4681EA1009C (Shifter), ordrng 1 Shipping (Shipping)"
We serviced a
AMANA WASHER
Model NTW4516FW4
Near Dayton, OH 45406
Jake S.
Job Details: 04/17/2024
"Found unit coming on but not starting cycle, lights shut off when start button is pressed. Determine main control is failing causing issue, replaced control and tested unit, checks okay."
We serviced a
WHIRLPOOL WASHER
Model WTw4816FW3
Near Dayton, OH 45415
Jake S.
Job Details: 04/17/2024
"Found unit stopping after fill and throwing long fill error code due to drain hose not going high enough and running into floor drain. Moved drain hose into utility sink and secured as best as possible, advised customer a clamp or other system will be needed to hold the hose in place permanently, tested unit, checks okay."
We serviced a
SAMSUNG REFRIGERATOR
Model RS265TDRS
Near Dayton, OH 45414
Jake S.
Job Details: 04/17/2024
"Found unit cooling in freezer but not in fridge due to fridge evaporator being frozen over, determined evap thermistor and fan assembly in cover are bad, needs cover assembly replaced. Found cover DA97-08724N is discontinued, unit cannot be repaired.; rqstng P&A on 1 DA97-08724N (Evap cover)"
We serviced a
KITCHENAID DISHWASHER
Model KDTE204KPS2
Near Lima, OH 45801
Jonathan
Job Details: 04/17/2024
Place dishwasher in diagnostics had 5-1 error. Latch error. Panel is now being unresponsive and can't test. Please order parts for customer. ; ordrng 1 W11412299 (Latch) and 1 W11622500 (Control panel)
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Tipp City, OH 45371
Jake S.
Job Details: 04/17/2024
"On arrival found unit stuck in drain out mode. Canceled and reset unit, found no error codes, all components operating properly in test mode. Started new cycle with load and unit operating properly, customer stated they might have opened unit mid-cycle without pausing, advised this could cause the issue, tested unit, checks okay."
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW3
Near Fort Loramie, OH 45845
Terry
Job Details: 04/17/2024
Customers complaint is weak flow on hot water remove the hose in the back of the machine to check screen seam clear but there's a definite difference between the hot water and the cold water fill unit needs hot water valve replaced again; ordrng 1 W11210463 (Valve)
We serviced a
KITCHENAID DISHWASHER
Model KDTE104ESS1
Near Springfield, OH 45506
Neil B.
Job Details: 04/17/2024
Unit not washing. Unit needs sump & Motor WPW10605057 ( $ 232.72 ) + labor $ 220.00.Customer will replace.
We serviced a
KITCHENAID DISHWASHER
Model KDTM404KPS2
Near Cincinnati, OH 45243
Jeremy F.
Job Details: 04/17/2024
"Replaced dishwasher tub, tested unit, unit is functioning properly, bottom rack is rolling in and out properly, checks okay."
We serviced a
WHIRLPOOL RANGE
Model KSIB900ESS2
Near West Chester Township, OH 45069
Mark B.
Job Details: 04/17/2024
"Complaint of unit not heating up all the way, confirmed issue found bake element snapped, replaced element, retested unit, unit is heating properly at this time, all checks ok."
We serviced a
MAYTAG WASHER
Model MVW5035MW1
Near Cincinnati, OH 45216
Jeremy F.
Job Details: 04/17/2024
"Checked for error codes, found shifter fault, checked shifter, found shifter arm is broken causing unit to not shift, replaced actuator, calibrated control, ran test cycle, unit is functioning properly, checks ok."
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Cincinnati, OH 45230
Jeremy F.
Job Details: 04/17/2024
"Checked rotor, found piece of plastic in rotor, found wash plate bolt is loose causing agitator to make noise in cycle, tightened bolt, calibrated control, ran test cycle, no noises at this time, checks ok."