Local Reviews

A to Z Appliance Service Rated 4.8 out of 5 stars based on 2090 customer reviews

Map of Batavia Township, OH

Excellent service!




Review of A to Z Appliance Service

Our washer broke down at a difficult time (Covid) and having it fixed in such timely manner completely gave us joy in the midst of the global pandemic. Thank you so much guys!!!


Map of Springfield, OH

Great service




Review of A to Z Appliance Service

Neil did an outstanding job!


Map of Monroe, OH

Great Service




Review of A to Z Appliance Service

Each visit from A to Z has been very helpful and professional.


Map of Cincinnati, OH

Great job




Review of A to Z Appliance Service


Map of Yellow Springs, OH

Oven Glass Replacement




Review of A to Z Appliance Service

My new Whirlpool oven had the tempered glass shatter. I set up a warranty call, and A to Z came out. Whirlpool did not share the nature of the damage, so they had to make 2 house calls (one to order the parts, and one to replace them). They were very prompt, friendly, and professional on both visits. I highly recommend them!


Map of Blue Ash, OH

Quick response.




Review of A to Z Appliance Service

Very courteous and careful. Knew just what to do right away.


Map of Harrod, OH

He did fine@




Review of A to Z Appliance Service


Map of Springfield, OH

Very good service




Review of A to Z Appliance Service

He knows the product and solved the problem. Will return with replacement items


Map of Dayton, OH

Mary




Review of A to Z Appliance Service

He was very polite and very thorough. He found exactly what the problem was and fixed.


Response from A to Z Appliance Service:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Map of Dayton, OH

very good thanks




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Jackie




Review of A to Z Appliance Service

The young men that you send to work on my Refrigerator was wonderful very polite and respectful work efficiently and they made sure that everything was working properly before they left.. thank you so much for your help and service


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service




Review of A to Z Appliance Service

Gave me an honest opinion on what was best for my investment in my appliances. Didn’t try to up sell me which I appreciated!


Response from A to Z Appliance Service:

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Very polite and thoughtful.




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

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Great




Review of A to Z Appliance Service

He did a real fine job and knew what he was doing


Dishwasher fixed fast




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Good service




Review of A to Z Appliance Service


Gooy




Review of A to Z Appliance Service

Good


Dishwasher




Review of A to Z Appliance Service

Awesom service


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

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Great Service




Review of A to Z Appliance Service

Mark was awesome. He went right to work as soon as he entered my home. He did a good job! Thank you so much!


Response from A to Z Appliance Service:

Thank you for writing a review!


Great and fast service!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

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Great service




Review of A to Z Appliance Service

Should not have had trouble like this on new machine, but the service tech has very good


Response from A to Z Appliance Service:

Thank you for writing a review!


Awesome service




Review of A to Z Appliance Service

He was great!


Response from A to Z Appliance Service:

Thank you for writing a review!


Very helpful and prompt




Review of A to Z Appliance Service

She (Zenia?) did a great job quickly identifying parts and taking my order.


Great Representative for Your Company




Review of A to Z Appliance Service

John was very helpful, courteous, and solved my problem.


Great Service!




Review of A to Z Appliance Service

Extremely knowledgeable, courteous, and punctual service!


Very Informative about machline




Review of A to Z Appliance Service

John was very courteous and listen to my wife and explained the operation and why it may have not performed to her expectation.


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Excellent service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you


Debbie




Review of A to Z Appliance Service

Mark did an excellent job. Explained everything as he went. Very personable and customer oriented. I would welcome him back due to his knowledge and professionalism.


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Very professional




Review of A to Z Appliance Service

He was an awesome person


Response from A to Z Appliance Service:

Thank you for you feedback!


Great service nice guy




Review of A to Z Appliance Service

Took care of the problem


Response from A to Z Appliance Service:

Thank you!


Great service




Review of A to Z Appliance Service

He did a great job.


Response from A to Z Appliance Service:

Thank you for writing a review!


Chad




Review of A to Z Appliance Service

Very good


Response from A to Z Appliance Service:

Thank you!


Dishwasher




Review of A to Z Appliance Service

The man sent didn’t care what was wrong with my dishwasher. It was perfectly clear he was getting paid to say no. He actually told me rust on the inside is cosmetic? Do you know what rust is? It’s when metal is exposed to heat and water. This is not cosmetic. This is a poorly made dishwasher that I paid extra for. I have never dealt with such an crooked company in my life. Stand by your products!


Response from A to Z Appliance Service:

We thank you for your feedback as we are always working to improve our customer's experience. We unfortunately do not have any sway in the decisions Whirlpool makes for their customer's appliances. Though we are not Whirlpool and we have no say over their decisions, we apologize for any inconvenience you experienced.


Very helpful, very informative, very polite




Review of A to Z Appliance Service

Complicated problem but serviceman did his best to correct it and inform me of details. I called Maytag after he left and again the representative was extremely helpful and overall I was very pleased with the outcome. I am now ready to use my oven and feel optimistic that I will pleased with the results.


Response from A to Z Appliance Service:

Thank you for giving us your feedback! If there was anything that we as the appliance service could have done to bring you 5-star service, please feel free to reach out and let us know.


Marilyn




Review of A to Z Appliance Service

Very nice and professional


Response from A to Z Appliance Service:

Thank you for writing a review!


Great Job




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Very helpful, kind, willing, friendly




Review of A to Z Appliance Service

Charles was very informative and so willing to wait while I cleaned area in washer.


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service and very friendly




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

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True Great Service




Review of A to Z Appliance Service

Your employee, John, is a great representative for your firm. Took his time to explain what was not covered by the seller, Lowes.


Response from A to Z Appliance Service:

Thank you for writing a review! John is a vital part of our team.


Owner




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Good, except billing




Review of A to Z Appliance Service

Good service, but I'm trying to work out my late bill with billing, but they aren't returning my call so I can get it cleared up.


Response from A to Z Appliance Service:

Thank you for writing a review! Someone will be reaching out to you soon regarding your bill.


Excellent Service




Review of A to Z Appliance Service

The tech was super friendly and kept me informed about what was wrong and what he was doing


Response from A to Z Appliance Service:

Thank you for writing a review!


Good




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Bruce




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


awesome service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Washer service




Review of A to Z Appliance Service

On time. Very helpful


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Glo




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Professional and courteous




Review of A to Z Appliance Service

My experience was stressful dealing with Home Depot. Not happy about the no return policy.


Response from A to Z Appliance Service:

Thank you for giving us your feedback. Though we have no affiliation with Home Depot, we do apologize for any inconvenience you experienced. If there was anything we as the service provider could have done to bring you 5-star service, please feel free to reach out and let us know.


Very Professional!




Review of A to Z Appliance Service

I would definitely recommend A to Z Appliance to my family and friends.


Response from A to Z Appliance Service:

Thank you for writing a review!


Honest Company




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for giving us your feedback


Rob




Review of A to Z Appliance Service

Fixed it.


Response from A to Z Appliance Service:

Thank you for writing a review!


good technician




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Super




Review of A to Z Appliance Service

Extremely helpful and fast


Reliable




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Great




Review of A to Z Appliance Service

Very professional, very helpful and excellent service. For all future needs I'm calling A to Z.


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Great




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Good




Review of A to Z Appliance Service

Good


Response from A to Z Appliance Service:

Thank you for giving us your feedback! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Very helpful, very knowledgeable




Review of A to Z Appliance Service

Highly recommend.


Response from A to Z Appliance Service:

Thank you for writing a review!


CC




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Daniel




Review of A to Z Appliance Service

Very nice


Response from A to Z Appliance Service:

Thank you for writing a review!


Great Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Great Service




Review of A to Z Appliance Service

The guys at A to Z were able to come out the very next day after I called. They were on time and gave me call notifications about their arrival status. They knew the exact problem with my stove and fixed it very quickly that same day, leaving no mess or evidence they were ever even here. Great service overall!


Response from A to Z Appliance Service:

Thank you for giving us your feedback! We are glad to hear the service provided to you met your expectations


Microwave




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Microwave




Review of A to Z Appliance Service

Problem not solved Probleam still exists


Response from A to Z Appliance Service:

Thank you for giving us your feedback. It looks like we have an appointment scheduled with you to come back out and resolve the issue.


terrible




Review of A to Z Appliance Service

Not satisfied with service man and he did not replace the glass on my double oven back properly. He was not very knowledgeable about appliances, and not very personable.


Great experience




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


very professional




Review of A to Z Appliance Service

very prompt service


Response from A to Z Appliance Service:

Thank you for writing a review!


maytag repair




Review of A to Z Appliance Service

fantastic experience. quick efficient and on time


Response from A to Z Appliance Service:

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Prompt and satisfactory




Review of A to Z Appliance Service

Service person arrived on time. Checked the problem before coming so he would have right part. Fixed the problem quickly.


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Great people to work with!




Review of A to Z Appliance Service

We were so impressed with Jake and the job he did for us and going the extra mile for us to get the job completed.


Response from A to Z Appliance Service:

Thank you for writing a review!


Horrible experience




Review of A to Z Appliance Service

The technician was not knowledgeable about our appliance, he did not listen to our problem. He acted like we were an inconvenience. He was very rude, and I’m pretty sure my appliance is not fixed. Brand new not even 90 days old and we had to get it serviced.


Cynthis




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Errol




Review of A to Z Appliance Service

Quite Satisfied


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

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Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Customer




Review of A to Z Appliance Service

Friendly and worked quickly.


Response from A to Z Appliance Service:

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Great




Review of A to Z Appliance Service

Very nice young man knew what to do and fixed the problem thank u


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service




Review of A to Z Appliance Service

Terry is a professional- knows his stuff and listens to his customers. Always a pleasure


Response from A to Z Appliance Service:

Thank you for writing a review!


Needed Repair and Assessment




Review of A to Z Appliance Service

Neil B. was the technician who came to service an appliance under warranty and then I wanted him to evaluate an older washer and dryer. He was efficient, informative and gave me an honest assessment of my older appliances. Took care of my new appliance and I would say if you get Neil on a service call, you'll be in good hands.


Response from A to Z Appliance Service:

Thank you for writing a review! Neil is a vital part of our team.


Great




Review of A to Z Appliance Service

On time, quick but figured out the problem and solution promptly


Response from A to Z Appliance Service:

Thank you for writing a review!


Vr




Review of A to Z Appliance Service

I Great service


Response from A to Z Appliance Service:

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superior service




Review of A to Z Appliance Service

Daniel was on time, efficient and went right to work analyzing the problem. cleaned out drain plug ...now wait and see until freezer deices.


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service




Review of A to Z Appliance Service

Neil provides great service.


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Great service




Review of A to Z Appliance Service

Great service


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Washer - repair




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Great Service!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


prompt and efficient




Review of A to Z Appliance Service

refrigerator was under warranty


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Great service with good explination on how to do self cleaning.




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

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Fabulous service!




Review of A to Z Appliance Service

A to Z was great! They were flexible with my schedule, prompt to the appointment, and professional in the service! I highly recommend A to Z!


Response from A to Z Appliance Service:

Thank you for writing a review! We are glad to hear that your experience with us met your expectations!


Great




Review of A to Z Appliance Service

He was very professional and very nice. You should be glad to have him on your team


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Excellent service




Review of A to Z Appliance Service

Excellent for my problem with water filter in the refrigerator.


great service and quick response




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Title




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Courteous, efficient and knowledgable.




Review of A to Z Appliance Service

I'll call him anytime I need help with my appliances....


Response from A to Z Appliance Service:

Thank you for writing a review!


Bayard Washer Repair




Review of A to Z Appliance Service

Neil was amazing. Very polite, very easy to work with, kept us informed, and his expertise was quite evident. He also provided great insight on other brands


Response from A to Z Appliance Service:

Thank you for writing a review!


Melissa




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Excellent service!




Review of A to Z Appliance Service

Impressed with the service


Response from A to Z Appliance Service:

Thank you for writing a review!


/(




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for giving us a 5-star rating!


Mr




Review of A to Z Appliance Service

Very good service


Response from A to Z Appliance Service:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know


Joel was very professional and explained everything thoroughly.




Review of A to Z Appliance Service

Joel was prompt and had our repair done quickly.


Response from A to Z Appliance Service:

Thank you for writing a review! Joel is a vital part of our team.


satisfied customer




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Great




Review of A to Z Appliance Service

Excellent service and answered all questions satisfactorily,


Just a review




Review of A to Z Appliance Service

Jake was unable to fix my dryer, but it was beyond repair anyway. I appreciate Jake’s candor.


Response from A to Z Appliance Service:

Thank you for writing a review! We apologize for any inconvenience you may have experienced.


Dianne




Review of A to Z Appliance Service

Jake was very helpful when we needed appliance repair. He is considerate & knowledgeable. I would recommend him to my friends & family. Thank you.


Response from A to Z Appliance Service:

Thank you for giving us your feedback! Jake is a vital part of our team!


Service review




Review of A to Z Appliance Service

Joel was terrific, professional and very knowledgable. Although he could not fix my issue, I appreciate the suggestions he gave me on how to handle it moving forward. The only reason I didn’t give him/service all Excellent ratings was he turned 2 breakers off to work on the refrigerator. When he was finished, he only turned 1 of them back on. That left my second refrigerator without power until I realized it about 8 hours later that evening. Disappointed that they weren’t both turned back on and I lost some items that defrosted in my freezer.


Mark was Great




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

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Very good service




Review of A to Z Appliance Service

Very good customer service. Ran diagnostic, ordered parts. When parts arrived scheduled to come back to repair. Removed broken parts and replaced new. Removed lots of frozen ice from behind inside fridge panel. Left no mess.


Response from A to Z Appliance Service:

Thank you for giving us your feedback! We are glad to hear that your experience met your expectations.


Amy




Review of A to Z Appliance Service

Neil was very friendly and worked hard to figure out the problem with my microwave.


Response from A to Z Appliance Service:

Thank you for giving us your feedback! Neil is a vital part of our team.


Leveling the Dishwasher




Review of A to Z Appliance Service

Awesome Service. I learned a lot about how to achieve the best performance from my dishwasher


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Great




Review of A to Z Appliance Service

Polite, efficient, nice ,fair. Thanks for timely service.


Response from A to Z Appliance Service:

Thank you for writing a review!


Great




Review of A to Z Appliance Service

he did a wonderful job. very polite Terry is a great worker he gets a 100 .THANKS TO EVERY ONE AND TO U TERRY ..THANKS MAYTAG FOR YOUR KIND SERVICE . DOING THIS THANKS AGAIN I APPREACITE IT FR.BOTTOM OF MY HEART .GOD BLESS U ALL


Response from A to Z Appliance Service:

Thank you for writing a review! We are glad to hear the service provided met your expectations!


Intermittently working dryer




Review of A to Z Appliance Service

We gave A to Z a real problem which turned out to be a breaker problem rather than a dryer problem. A to Z made a second trip to house at no cost.


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Jeff




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

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very good service




Review of A to Z Appliance Service

very good


Response from A to Z Appliance Service:

Thank you for writing a review!


Whirlpool 3-door refrigerator/freezer not producing ice cubes in lower freezer drawer.




Review of A to Z Appliance Service

Efficient & professional aervice.


Response from A to Z Appliance Service:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Great service, informative, kind and professional




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service




Review of A to Z Appliance Service

Representative was courtesy, quickly identified the problem and fixed it.


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Wonderful




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Excellent service




Review of A to Z Appliance Service

John is friendly and very efficient, arriving right on time. He explained everything in a manner I could understand and I appreciate that very much.


Response from A to Z Appliance Service:

Thank you for writing a review! John is a vital part of our team who strives to complete each job efficiently and thoroughly.


Great




Review of A to Z Appliance Service

He knew immediately what the he Problem was. Very efficient, neat and very friendly.


Response from A to Z Appliance Service:

Thank you for writing a review for us!


Wonderful service




Review of A to Z Appliance Service

Michael was awesome. Very kind and helpful. Thanks so much for fixing my dishwasher.


Awesome service!




Review of A to Z Appliance Service

Jeremy was a great technician. He was fast, informative and professional. I loved the email feature that allowed is to see how long it would be until our technician arrived. I would hire AtoZ for any future appliance repair issues. Thanks again for great service and an awesome staff!


Response from A to Z Appliance Service:

Thank you for writing a review! Jeremy is a vital part of our team!


Great service




Review of A to Z Appliance Service

Very knowledgeable and professional


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Service




Review of A to Z Appliance Service

Would like to have had the company contact our residence as to when the service would be conducted. Customers shouldn't have to be on standby all day not knowing when service would be expected, Once we contacted the company they indicated the time would be anywhere from 3-6 p.m. We understand that Neil had trouble with his vehicle and appreciate that he made the effort with management to get our service call taken care of. He was very considerate when he arrived and accomplished the job.


air freeze




Review of A to Z Appliance Service

John got the job done .


Response from A to Z Appliance Service:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Dave




Review of A to Z Appliance Service

D


Response from A to Z Appliance Service:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


John




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Randy




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Great




Review of A to Z Appliance Service

We have had him before at our home ask whenever we call to have him again very nice gentleman and informative


Response from A to Z Appliance Service:

Thank you for writing a review! Joel is a vital part of our team!


Great, knowledgeable service!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Terrific service




Review of A to Z Appliance Service

What a great experience. Knowledgeable, fast and professional!


Whirlpool icemaker




Review of A to Z Appliance Service


Great service




Review of A to Z Appliance Service

Thoughtful great care to the job


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Mrs.




Review of A to Z Appliance Service


Unresolved




Review of A to Z Appliance Service

Issue is unresolved. Terrible experience!!


Response from A to Z Appliance Service:

We do apologize for any inconvenience that you have experienced. You will be hearing from our office soon to get you back on the schedule.


Homeowner




Review of A to Z Appliance Service

Joel was very Knowledgeable on what he was doing.


Response from A to Z Appliance Service:

Thank you for writing a review! Joel is a vital part of our team who strives to complete each job efficiently and thoroughly.


Charles was... Prompt, national weren’t company attire for identification, friendly, and very knowledgeable. He answered all my specific questions and




Review of A to Z Appliance Service

Truly, one of the best service Appliance technicians I have had in my home over the past 40 years!


Response from A to Z Appliance Service:

Thank you for giving us your feedback! We are glad to hear that the service provided to you met your expectations


Perfect service




Review of A to Z Appliance Service

Will always use your company


Response from A to Z Appliance Service:

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Great service!!! Excellent customer service! Thank you!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

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Excellent Job!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

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Excellent Service




Review of A to Z Appliance Service

John came to check the noise in my brand new dryer. He quickly found the problem (a plastic piece not removed from a part during assembly) and removed it.


Response from A to Z Appliance Service:

Thank you for writing a review! John is a vital part of our team.


Washer roper




Review of A to Z Appliance Service

Efficient.Polite service.


Response from A to Z Appliance Service:

Thank you for writing a review! IF there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Great Service, 2 thumbs up




Review of A to Z Appliance Service

Technician listened and explained the repair in term that we can understand.


Response from A to Z Appliance Service:

Thank you for writing a review!


Great Service




Review of A to Z Appliance Service

On time, professional, and explained what work was accomplished to resolve the problem


Response from A to Z Appliance Service:

Thank you for writing a review!


Pat




Review of A to Z Appliance Service

Called ahead, showed up on time. Quickly diagnosed and had the correct part with him so service was smooth. Two great qualities! Great rapport and took time to explain. Looks to me like a very poor design by Whirlpool and there will be many service calls on that model....really who uses a small piece of tape to hold a wire in place.?


Response from A to Z Appliance Service:

Thank you for writing a review for us!


Great.




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Great Service




Review of A to Z Appliance Service


Great response and service




Review of A to Z Appliance Service

Super- on time , very informative and careful to explain work performed


Response from A to Z Appliance Service:

Thank you for writing a review! Daniel is a vital part of our team


Excellent service!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Great experience




Review of A to Z Appliance Service

The experience was great, Neil the service rep was super nice and took care of the problem


Response from A to Z Appliance Service:

Thank you for writing a review! Neil is a vital part of our team.


good experience




Review of A to Z Appliance Service

was here on time and fixed the problem.


Response from A to Z Appliance Service:

Thank you for writing a review for us!


Great Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


on time and quick




Review of A to Z Appliance Service

love to deal with company


Response from A to Z Appliance Service:

Thank you for writing a review for us!


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Great Service!




Review of A to Z Appliance Service

Awesome job!


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service




Review of A to Z Appliance Service

Very quick and explained everything he was doing!


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service




Review of A to Z Appliance Service

On time knowledable


Response from A to Z Appliance Service:

Thank you for writing a review!


Professional




Review of A to Z Appliance Service

Very impressed with service, John was right on time, friendly and explained everything in detail.


Response from A to Z Appliance Service:

Thank you for writing a review!


Excellent warranty service




Review of A to Z Appliance Service

Joel was very helpful in getting our dishwasher repaired prior to the weekend when we were having 15 people for dinner. Very knowledgeable about the appliances.


Response from A to Z Appliance Service:

Thank you for writing a review! Joel is a vital part of our team who strives to complete each job thoroughly and efficiently.


Marilyn




Review of A to Z Appliance Service

Loved A to Z very nice and professional. Very fast and efficient.


Response from A to Z Appliance Service:

Thank you for giving us your feedback


Great service




Review of A to Z Appliance Service

Jake helped us above and beyond


Response from A to Z Appliance Service:

Thank you for writing a review! Jake is a vital part of or team.


Professional and fast




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


EXCELLENT SERVICE




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Thank You




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


John




Review of A to Z Appliance Service

It took three trips to complete the repair; should have taken 2. The diagnostic told the repairman to install 3 new parts but he was told to only do 2. We had to wait another week for the 3rd part to be install. If the initial repairman would of looked at the third part, he would have discovered it was in 3+ pieces and definitely needed to be replaced. Pretty disappointed with A-Z’s performance for the last 7 months. The most recent repairman wanted it done right.we are stuck with A-Z due to service agreement with Whirlpool.


Great service from Jeremy!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Great job




Review of A to Z Appliance Service

He arrived on time and was quick and efficient.


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Oven Repair




Review of A to Z Appliance Service

Terry always does a great job. On time, problem solved.


Response from A to Z Appliance Service:

Thank you for writing a review! Terry is a vital part of our team.


Very professional




Review of A to Z Appliance Service

Very impressed with timely arrival, friendly and professional


Response from A to Z Appliance Service:

Thank you for writing a review!


Joel was Great




Review of A to Z Appliance Service

My wife said Joel was very professional and communicated well on the issues and how he was going to correct the appliance problem so she understood it clearly. She stated wish all service technicians did their job like Joel did. Thanks David


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Awsome service




Review of A to Z Appliance Service

Good Man


Response from A to Z Appliance Service:

Thank you for writing a review!


Great Service for Appliances




Review of A to Z Appliance Service

Joel went the extra mile to explain in detail what was going on with my fridge. Also called Whirlpool to make sure moving forward my fridge would last 8-10 years or more. Everything seems to be working fine. Joel is very thorough, professional, and makes sure he keeps the working area clean. Very patient to answer all of my questions. Thank you Joel!


Response from A to Z Appliance Service:

Thank you for giving us your feedback! Joel is a vital part of our team who strives to complete each job efficiently and thoroughly


Happy with service and technician. Covered by Kitchen Aid Insurance




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Super friendly and helpful!




Review of A to Z Appliance Service

Charles was a nice guy and showed up at a reasonable price.


Response from A to Z Appliance Service:

Thank you for writing a review!


Excellent service!!




Review of A to Z Appliance Service

Arrived on time, diagnosed issue quickly, was very knowledgeable about the appliances


Response from A to Z Appliance Service:

Thank you for writing a review!


Great




Review of A to Z Appliance Service

Very good! Thank you


Response from A to Z Appliance Service:

Thank you for writing a review!


Vm




Review of A to Z Appliance Service

Called Thursday and couldn’t get in till Monday. Otherwise all great.


Response from A to Z Appliance Service:

Thank you for writing a review! Your concerns are important to us and will be reviewed by management.


Great service




Review of A to Z Appliance Service

Prompt service. Serviceman was on time - had to leave for a part but returned quickly. Serviceman was very polite and personable. I would certainly recommend Terry.


Response from A to Z Appliance Service:

Thank you for writing a review! Terry is a vital part of our team.


great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for reviewing our service


great service, very knowledf




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


I received, fast, competent work establishing what the problem was and repairinga dryer that was about 7 months old.




Review of A to Z Appliance Service

I was happy with the service, the work was under the Manufacture Warranty (1 yr), so I cannot comment on price, but I was happy with the service.


Response from A to Z Appliance Service:

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Will use again!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Great




Review of A to Z Appliance Service

He did great. Nice young man with great manners.


Response from A to Z Appliance Service:

Thank you for writing a review! We are glad to hear your experience met your expectations


Clyde




Review of A to Z Appliance Service

On time. Very friendly technician. Took care of business.


Response from A to Z Appliance Service:

Thank you for writing a review!


Owner




Review of A to Z Appliance Service

He was polite quick and very efficient super nice man


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


harold




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


punctual arrival




Review of A to Z Appliance Service

The repair person was efficient and arrived within his time frame. He got the washing machine up and running again.


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Service Call




Review of A to Z Appliance Service

He knew what the problem was and had a replacement part on hand. It was a warranty repair


Response from A to Z Appliance Service:

Thank you for writing a review


Great service!




Review of A to Z Appliance Service

Mark did a great job coming out, figuring out the problem, then fixing the problem. Would recommend him coming out the next time we have an issue 🙂


Response from A to Z Appliance Service:

Thank you for writing a review! Mark is a vital part of our team.


Very satisfied




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Jack




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


Oops, not fixed.




Review of A to Z Appliance Service

Joel the technician was very nice. He took care of working on our microwave that’s lightbulb had broken off in it when we went to replace it. This was a call on an extended warranty. Joel successfully removed the bulb and told us which one to purchase. We purchased it and installed it a few days later. The light would not turn off when we pushed the power button on the front of the microwave. We could smell and feel that it was over heating so we had to unplug the microwave and wait for the bulb to cool down to replace. We had to reschedule for a technician to come back out which of course causes us to need to rearrange another work day. This could have been prevented if the technician would have tested the light before he left. He didn’t have a bulb- that’s not covered under the warranty. I understand. The technician should have bulbs on hand to test after repair.


Response from A to Z Appliance Service:

Thank you for giving us your feedback. I will make your concerns known to our management in order to improve future experiences. We do apologize for any inconvenience that was caused.


Randall




Review of A to Z Appliance Service

Fast and great service


Response from A to Z Appliance Service:

Thank you for writing a review!


on time, good service




Review of A to Z Appliance Service

Whirlpool warranty work


Response from A to Z Appliance Service:

Thank you for writing a review!


Daniel  L.

Daniel L.

WASHER KENMORE 11024852300 "Diagnose broken lid lock, ordering part for next day service for customer; (created new UIS, deleted prior attachment to UisID 89414), ordrng 1 3949238 (Lid switch)"

Near Wild Ginger Way, Miamisburg, OH 45342
jonathan@atoz1.com

jonathan@atoz1.com

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Unit is iced up behind ice maker box. Called tech support talked with Rick was told to order new adapter kit for unit got file number 7727507914. Please order part for customer. ; ordrng 1 W10864518 (Adapter)

Near Clifford Dr, Lima, OH 45805
Jake S.

Jake S.

RANGE KITCHENAID KFID500ESS02 "Found unit has F40 induction cooktop error code, found cooktop glass has separated from metal. Cooktop needs replaced, per tech sheet checked connections, induction power module needs replaced as well.; ordrng 1 W10777613 (cooktop) and 1 W10886865 (module)"

Near Crosier Ln, Cincinnati, OH 45242
Joel L.

Joel L.

WASHER WHIRLPOOL WTW4955HW0 WPGDO00APL1Part was not available for repair. Waiting for a part to come in for reschedule; saved tckt

Near Woodland Dr, Mason, OH 45040
Joel L.

Joel L.

N/A N/A KERC508LSS0 W10823698 left front element 9782244CB control isn’t no longer available. Unit has front left element out and bake cycle is shutting off during operation. Unit has bad relay on main electronica control. Control is no longer available for this unit. Unit is not repairable. Cus will be contacted by American home shield for further resolution. ; rqstng P&A on 1 9782244CB (CONTROL ) and 1 W10823698 (ELEMENT)

Near Prairie View Dr, Maineville, OH 45039
Micheal@atoz1.com

Micheal@atoz1.com

DISHWASHER KITCHENAID KDTE254ESS1 "Unit working intermittently, ordered ui and main control.; ordrng 1 W10866124 (cntrl-elec) and 1 W10902370 (panel-cntl)"

Near Crittwoods Ct, Cincinnati, OH 45244
Jeremy F.

Jeremy F.

WASHER WHIRLPOOL WTW8500DC5 "Checked for error codes, found F6E3 communication error, tested control, found control, and console not communicating, needs console, and control replaced.; rqstng P&A on 1 W11095624 (console) and 1 W11209420 (cntrl-elec), states that autho needed"

Near Centre Dr, Fairborn, OH 45324
Jeremy F.

Jeremy F.

"M/W OTR, PURCHA" / UMV1160CS7 "Checked wires to control, and switches, checked magnetron, found magnetron is making a loud vibrating noise, found unit is not heating, needs magnetron replaced.; ordrng 1 MICROWAVETOOL (MICROWAVETOOL) and 1 W10754299 (magnetron)"

Near Fairacres Dr, Dayton, OH 45429
Jake S.

Jake S.

RANGE WHIRLPOOL WFE505W0HS1 "Replaced control and temp sensor and tested unit, checks ok."

Near Foxhunter Ln, Cincinnati, OH 45242
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRT138FZDW00 Noisy in freezer section ( Carmichael’s was here to fix last week ).Ordering — motor / fan blade. Next visit — Friday 4-3-20.; ordrng 1 WP2163777 (FAN BLADE) and 1 WP2315539 (FAN MOTOR)

Near E Race St, Mechanicsburg, OH 43044
Neil B.

Neil B.

REFRIGERATOR AMANA ART308FFDW06 Not cooling at all. Compressor is locked up. Tried new starter - NOT working.Tech line ( Chris ) — if starter doesn’t work - replace compressor. CompressorIs not available at vendor or supplier. ; ordrng 1 W11209866 (COMPRESSOR)

Near Wyndover Dr, Springfield, OH 45503
John N.

John N.

WASHER MAYTAG MVWB765FC3 "Per further testing found moisture had corroded the windings on the motor stator and rotor had corrosion. Ordering new main control, stator and rotor. Wp wrn; ordrng 1 W11195970 (cntrl-elec) and 1 W11195971 (stator) and 1 W11260238 (rotor)"

Near N Montgomery County Line Rd, Tipp City, OH 45371
John N.

John N.

WASHER MAYTAG MVWC465HW2 Per testing found the unit is getting proper voltage into the main control mo voltage out to the components. Ordering main control board. ; ordrng 1 W11249158 (cntrl-elec)

Near Old Troy Pike, Huber Heights, OH 45424
Mark B.

Mark B.

KITCHEN KITCHENAID KDFE104HWH0 Soap dispenser visible broken..ordering to replace; ordrng 1 W10861000 (detergent dispenser)

Near Stonypoint Dr, Cincinnati, OH 45231
Jeremy F.

Jeremy F.

WASHER MAYTAG MVWB835DW4 "Found foam cover for wire harness was making noise, removed foam, calibrated unit, ran test cycle, no noises, checks ok."

Near Nogoso Cir, Riverside, OH 45431
Mark B.

Mark B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 F4e3. F7e1 motor not running checked connections they were secure..needs replaced..informed customer..; ordrng 1 W10917110 (pump&motor)

Near Haddington Ct, Cincinnati, OH 45251
Jeremy F.

Jeremy F.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced evap fan, tested unit, fan is blowing, unit is cooling normally, checks ok."

Near Woodbine Ave, Dayton, OH 45432
Micheal@atoz1.com

Micheal@atoz1.com

KITCHEN KITCHENAID KDTM354ESS0 Didn’t realize that rack did not come with adjusters. Ordered WPW10546503 x2; ordrng 2 WPW10546503 (adjuster)s

Near Elm St, Cincinnati, OH 45202
Micheal@atoz1.com

Micheal@atoz1.com

WASHER MAYTAG MVWX655DW1 Worn hub assembly. Ordered hub assembly kit. Collected cash deposit; ordrng 1 W10528947 (drive hub kit)

Near Weigold Ave, Cincinnati, OH 45223
John N.

John N.

FREEZER WHIRLPOOL WRF535SMBM00 Per testing according to service test found the evaporator fan motor getting voltage but no pot running to push air into the refrigerator. Ordering evaporator fan motor. ; ordrng 1 WPW10128551 (evaporator fan motor)

Near Mayview Dr, Dayton, OH 45416
John N.

John N.

REFRIGERATOR GE GSH25JGDDBB GE refrigerator side by side defrost issue. Explained previous situations with same model. Customer is going to call manufacturer for service. No charge for service call.

Near Honeybrook Ave, Dayton, OH 45415
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Complaint — NOT cooling. Unit has been serviced at some point. It has a Dye Drier that has been installed. Customer purchased unit from Lowe’s on 11-7-19.The unit is not cooling at all. The readings are ( 80 high ) ( -20 low ) ( drawing .42 amps ). Called tech line ( Mark ) SR 7727–512–028. I unplugged unit & gauges slowly equaled out. Tech line said unit has slow leak. Customer will Contact Lowe’s extended warranty to set up visit for Friday

Near Woodcliffe Dr, Troy, OH 45373
jonathan@atoz1.com

jonathan@atoz1.com

WASHER MAYTAG MVWB765FW3 Removed power disassembled washer removed basket and motor. Installed new gearcase reassembled basket and motor. Returned power to washer recalibrated and ran auto test cycle. Operation is ok

Near W Kohler St, Kenton, OH 43326
Jake S.

Jake S.

OVEN WHIRLPOOL KODE900HBS00 "Found unit throwing F6E4 error. Reset unit and cleared codes, per tech sheet needs ACU replaced.; ordrng 1 W11294388 (cntrl-elec)"

Near Bonham Rd, Wyoming, OH 45215
Neil B.

Neil B.

DRYER WHIRLPOOL WED4815EW1 "Not heating. Installed — cut-Off / Element. Unit checks OK.; used 1 279816 (CUTOFF), and 1 279838 (ELEMENT) from stock"

Near S Center Blvd, Springfield, OH 45506
Micheal@atoz1.com

Micheal@atoz1.com

HOOD VENT KITCHENAID KVWC958JSS0 Replaced failed rocker switches x 4. Tested unit and found operation normal

Near Aracoma Forest Dr, Cincinnati, OH 45237
Micheal@atoz1.com

Micheal@atoz1.com

RANGE / UXB1200DYS0 "Replaced failed blower motor, tested unit and found operation normal"

Near Aracoma Forest Dr, Cincinnati, OH 45237
Neil B.

Neil B.

DRYER MAYTAG pye2300ayw Installed — thermal fuse. Unit checks OK.

Near Haddix Rd, Fairborn, OH 45324
John N.

John N.

FRIDGE WHIRLPOOL ET8MHKXMQ04 "Er testing on Previous visit replaced the control thermostat and checked for proper operation, operation checks ok. Landlord needs to call the office ASAP to remit final payment for the repair."

Near Burman Ave, Trotwood, OH 45426
Jake S.

Jake S.

WASHER WHIRLPOOL WTW4816FW2 "Found unit operating normally, explained normal spin shaking and load settings to customer, checks ok."

Near Joycie Ln, Waynesville, OH 45068
Joel L.

Joel L.

DRYER WHIRLPOOL WED5000DW2 "Ran unit through cycle and checked for proper element cycling airflow,. Unit is heating properly checked connections to heating element. Secured harness with tie for proper operation. All sounds and checks are good at this time. Customer to observe; used 1 WP8567668 (WIRE TIE) from stock"

Near Mary Ln Cir, South Lebanon, OH 45065
Joel L.

Joel L.

DISHWASHER WHIRLPOOL WDF520PADM7 Unit not completely drawing after cycle. Customer is using heated dry and heavy cycle. Checked and tested heating element in diagnostics and confirmed proper element operation. Customer is using rinse aid. We calibrated unit and recommended a fresh cleaning tablets periodically for proper performance and function of unit. All other checks are good at this time customer to observe; used 1 W10282479 (AFFRESH) from stock

Near Deer Run Trail, Lebanon, OH 45036
Jeremy F.

Jeremy F.

WASHER MAYTAG MVWB865GW0 "Checked for error codes, no stored error codes, ran test cycle, no noises, called tech line file #7727499512, was informed cause is either inner basket hub, or control sending pulse to rotor, and both parts will need replaced.; ordrng 1 W10811960 (spin basket) and 1 W11162440 (cntrl-elec)"

Near Minuteman Ct, Xenia, OH 45385
Micheal@atoz1.com

Micheal@atoz1.com

LAUNDRY MAYTAG MVWC465HW2 Have voltage to motor but no operation. Ordered W10832724; ordrng 1 W10832724 (drive motor)

Near Hannaford Ave, Cincinnati, OH 45212
Joel L.

Joel L.

WASHER WHIRLPOOL WTW7600XW2 "Unit has a lot of rust build up on the frame, the lid, the hinge of the unit. Also the barrings are bad and going out. And the rust is being caused by a small leak coming from the fill valve assembly, the rust damaged at this time is cosmetic. Unit would need to be submitted for Auth or possible coverage. Cus will be contacted within the next few business days. ; rqstng P&A on 1 W10434974 (CABNET) and 1 W10435302 (BARRING KIT ) and 1 WP3957177 (TOP) and 1 WPW10309358 (HINGE )"

Near Symmes Gate Ln, Cincinnati, OH 45249
Neil B.

Neil B.

FRIDGE WHIRLPOOL ARB2217CW Customer wants to replace top basket in freezer section. The Lower one is NLA.Customer paid for parts & service call today. Next visit will be + Tax.; ordrng 1 67004986

Near Meadowsweet Dr, Dayton, OH 45424
Mark B.

Mark B.

DRYER WHIRLPOOL WED4815EW1 "Complaint of unit not starting cycles, confirmed complaint, incoming power is at 240 VAC, checked fuses, all are normal, checked motor, found timer not sending enough voltage to power motor, needs timer replaced, ordering parts to repair.; ordrng 1 W11050715 (switch) and 1 WPW10185982 (timer)"

Near OH-123, Franklin, OH 45005
jonathan@atoz1.com

jonathan@atoz1.com

WASHER MAYTAG MVWB765FW1 Unit had one error for stuck button. All buttons work properly. Tested unit with load found loose wire harness by motor use wire tie to secure wire in place. Operation checks ok. Customer watched all testing from safe distance and seen operation is ok. ; used 1 WP8567668 () from stock

Near Bikini Dr, Lima, OH 45801
Joel L.

Joel L.

RANGE KITCHENAID KFGD500ESS03 Unit had short on igniter. When the wire of the igniter grounded itself out it also took out the control. Bake relay wont stay on. Dropping voltage. Diagnosed with techline and will need the main control for repair. Rescheduling for install. ; ordrng 1 W10877013 (CONTROL )

Near Brushwood Dr, Loveland, OH 45140
Neil B.

Neil B.

LAUNDRY WHIRLPOOL WTW5000DW3 Complaint — water filling hot al the time. F8E1 ( no fill / long fill ). Water lines were reversed. When arrived the hot water supply was shut off. Unit checks OK.; used 1 W10135699 (AFFRESH TABS) from stock

Near Seminole Ave, Springfield, OH 45506
Jeremy F.

Jeremy F.

WASHER WHIRLPOOL MVWC555DW1 "Found gear case is leaking oil, found wash plate is ceased to gear case shaft, needs tub rebuild to fix, use MPJEX00DP1 for parts, labor, second tech, ordering parts to fix.; ordrng 1 W10512161 (tub asm) and 1 W10752719 (basket) and 1 W10902814 (washplate) and 1 WP8533928 (screw) and 1 WPW10215093 (clean out filter)"

Near W Center St, Farmersville, OH 45325
jonathan@atoz1.com

jonathan@atoz1.com

WASHER MAYTAG MVWB850WR1 Used outlet tester and checked for proper polarity at outlet. Lifted console used meter found proper voltage at main control and no voltage going control panel. Ain't control needs replaced informed customer main control is no longer available. W10272495 231.86 labor 72.45 plus tax.

Near OH-185, Piqua, OH 45356
Neil B.

Neil B.

WASHER WHIRLPOOL WFW6620HW0 Installed — Dispenser assembly / Vent port deflector. Ran unit — checks OK.

Near Clarion Dr, Springfield, OH 45503
Joel L.

Joel L.

OVEN KITCHENAID KEBK101BSS01 "WPW10641253 Blower 120.94WPW10545255 fuse bullet 27.86WP4449751 thermal fuse 79.43Unit has bad fan, thermal fuse, and display fuse. Rescheduling for install. ; ordrng 1 WP4449751 (THERMAL FUSE 79.43 ) and 1 WPW10545255 (FUSE 27.86) and 1 WPW10641253 (BLOWER 120.94)"

Near Windy Hollow Ct, Loveland, OH 45140
Jake S.

Jake S.

WASHER MAYTAG MVWB865GW0 "Found console and main control showing error codes and corrosion on boards, need replaced. Also found gearcase leaking oil, needs replaced.; rqstng P&A on 1 W10811956 (drum assy) and 1 W11135391 (console) and 1 W11162440 (cntrl-elec)"

Near Hollowview Trail, Dayton, OH 45459
Micheal@atoz1.com

Micheal@atoz1.com

DISHWASHER WHIRLPOOL WDF520PADW7 "Ran unit and inspected, could not find any leak. All the insulation was dry, no water tracks underneath dishwasher."

Near Citadel Pl, Cincinnati, OH 45255
Mark B.

Mark B.

WASHER WHIRLPOOL WFW87HEDW1 "Complaint of error code during spin cycle, checked error codes, found F9E1, F8E3, F5E4, F5E2, Tested unit, door is latching normally, drain pump is running, but water flow is slow, checked drain pump, found a couple socks and other debris blocking flow, cleared debris from pump, retested unit, drain is flowing freely, all other functions normal, all checks ok."

Near Wyoming Ave, Fairfield, OH 45014
Mark B.

Mark B.

REFRIGERATOR WASHER WRV986FDEM01 "Complaint of water dripping from pantry drawer, confirmed complaint, tested fresh food evap thermistor, thermistor is testing fine at this time, found evap drain tube clogged, cleared drain line. If issue persists recommended to replace evap thermistor harness, quoted part: W11087438, labor. customer to observe operation"

Near Paxton Cir, Monroe, OH 45050
Joel L.

Joel L.

N/A N/A n/a Unit has shorts on main control and user interface. This is happened multiple times due to his posture that is getting past the door and causing this issue. Control is no longer available. Customer will be contacted by American home shield for for the resolutionW10226297 control no longer available WPW10235721 control panel ; rqstng P&A on 1 W10226297 (CONTROL ) and 1 WPW10235721 (PANEL )

Near Windsor Meadow Dr, Maineville, OH 45039
Mark B.

Mark B.

FREEZER KITCHENAID KFIS29PBMS00 "Upon attempting to replace parts, found large amount of mold growing inside fresh food compartment, mold is growing into foam insulation and dampness, and other areas, according to manager, we would need to replace any parts affected by the mold. Quoted parts: evap cover: WPW10501260 , support: WPW10489978, dampener motor: WPW10248595 , motor support: W10389149, dampener retainer: W10389154 . Total for additional parts before tax: . Customer to decide on repair."

Near OH-123, Franklin, OH 45005
Joel L.

Joel L.

FRIDGE WHIRLPOOL WRS555SIHZ00 Unit had vibration noise during running intermittently from condenser fan under unit. Use space in adjusted frame to mitigate vibration noise and prevent buzzing sound. Unit is cooling properly and all other checks are good at this time customer to observe; used 1 WPW10221048 (SPACER) from stock

Near Miami Ct, Loveland, OH 45140
John N.

John N.

DISHWASHER LG LDS5040ST Per testing found the drive motor bearing bad and motor was locked up. Ordering new pump and motor assembly. ; ordrng 1 AJH31248608 (SUMP AND MOTOR ASSM)

Near E Hoewisher Rd, Sidney, OH 45365
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL ASI2575GRB01 Found thermistor temperature set to Max cooling and refrigerator was overstocked to the point it was preventing airflow from circulating properly through the refrigerator. Instructed customer on proper loading and reset temperature to factory recommended setting. Customer to observe. All sounds in operations from fans and compressor are testing good. Dampener assembly is testing good at this time

Near E Kemper Rd, Loveland, OH 45140
Daniel  L.

Daniel L.

WASHER WHIRLPOOL MVWB955FC0 "Replaced lid lock assembly, checked Spin and drain operation, it is locking and unlocking properly, all checks okay, customer asks to pop out dent in top panel of dryer, lifted it up dryer panel and popped out Dent, checked ok"

Near Sprinters Xing, Batavia Township, OH 45103
Jeremy F.

Jeremy F.

WASHER WHIRLPOOL WTW4850HW0 "Replaced all parts ordered, calibrated unit, ran test cycle, all operations normal, checks OK."

Near Stubbs Dr, Dayton, OH 45426
Jeremy F.

Jeremy F.

WASHER MAYTAG MVWB835DW4 "Check for error codes, checked suspension rods, Found unit was not level causing basket to hit rear of unit making it shake and move, leveled unit, calibrated unit, ran test cycle, all operations normal, checks OK."

Near Nogoso Cir, Riverside, OH 45431
Joel L.

Joel L.

WASHER MAYTAG MVWC425BW1 "Replaced drive hub on unit. After repair. Tested in drain and spin cycle, all checks are good now, ; used 1 W10528947 (HUB ) from stock"

Near Everett Dr, Loveland, OH 45140
Micheal@atoz1.com

Micheal@atoz1.com

WASHER MAYTAG MVWB835DW4 Customer instruct. Advise customer that both valves must be turned on. Tested unit and found operation normal

Near Whitehall Ave, Cincinnati, OH 45230
Daniel  L.

Daniel L.

WASHER KENMORE 110.2002201 "Found unit drain hose damaged and spraying water out, advised customer to replace drain hose."

Near Travis Dr, Dayton, OH 45431
Jeremy F.

Jeremy F.

RANGE WHIRLPOOL WGE745C0FS01 "Replaced glass, and retainer, door is opening and closing normally, checks ok."

Near Sutton Rd, Yellow Springs, OH 45387
Neil B.

Neil B.

REFRIG KITCHENAID KRFC300ESS03 Installed — door gasket. Adjusted gasket to fit well. Unit checks OK.

Near Casey Dr, Springfield, OH 45503
jonathan@atoz1.com

jonathan@atoz1.com

DRYER WHIRLPOOL WED4815EW1 Customers dryer vent is very long and customer stated most of the time unit has to be ran 2 times or more to dry clothes. Dryer operation is normal called tech support talked with leon got file number 7727490494 and explained to customer vent should be cleaned once a year and may need to be shortened for better dryer performance.

Near Deerwood Dr, Piqua, OH 45356
Mark B.

Mark B.

LAUNDRY WHIRLPOOL WTW5000DW2 "Replaced basket, recalibrated unit, tested unit, all functions test normal, all checks ok. Left sample affresh cleaner tablet with customer.; used 1 w10135699 (AFFRESH) from stock"

Near Magnolia Ct, Carlisle, OH 45005
Mark B.

Mark B.

LAUNDRY MAYTAG MVWB765FW3 "Complaint of unit not filling, just agitating, checked error codes, found F3E2, F8E1, F0E4. Tested fill valves, no water came through, tested fabric softener and oxi valve, water flowed though those valves. Replaced valves, re tested unit, all valves are now allowing water to flow freely, recalibrated unit, left sample affresh tablet, all functions normal, all checks ok.; used 1 W11165546 (VALVE), and 1 w10135699 (AFFRESH TAB) from stock"

Near W Home Ave, Trenton, OH 45067
Mark B.

Mark B.

BTM FRENCH DOOR- WHIRLPOOL KFIS20XVMS8 "Complaint of unit leaking water onto floor, confirmed complaint, found bottom of freezer has sheet of ice covering it, found service pointer for unit: W10632338E.Needs drain tube replaced. Unit is tightly set into cabinet molding, advised customer that I was unable to pull unit out on top of safety mat, not enough clearance to fit out of cabinetry. Customer is ok with me moving unit on bare floor, she signed disclaimer. Replaced drain tube, cleared ice from freezer bottom, all checks ok, customer to observe operation.; used 1 W10619951 (P-TRAP) from stock"

Near Park Manor, Blue Ash, OH 45242
Jake S.

Jake S.

WASHER WHIRLPOOL WTW4816FW2 "Found unit stuck mid cycle full of water and flashing sensing light. Cancelled out and unit drained water good, ran test and found valves, motor, pump, shifter all operating properly. Advised unit likely went out of balance or had oversuds issue, advised on load sizing and left cleaning tab for customer, unit checks ok.; used 1 WPW10135699 (AFFRESH TABS) from stock"

Near Joycie Ln, Waynesville, OH 45068
Mark B.

Mark B.

WASHER MAYTAG MVWB835DW "Replaced gearcase, recalibrated unit, tested unit, all functions test normal, all checks ok."

Near Triangle Dr, West Chester Township, OH 45011
John N.

John N.

WASHER WHIRLPOOL WTW8500DC0 "Per testing according to error codes f6e2 and f6e3 both communication errors between the UI and main control, ordering new main control and UI Console. Need further authorization.; rqstng P&A on 1 W10812418 (cntrl-elec) and 1 W10838672 (console)"

Near S Palmer Rd, New Carlisle, OH 45344
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRF767SDEM "Found evap drain tube clogged. Used steamer to defrost unit and cleared tube, tested with small cup of water. Drain is draining well now. Cus to observe."

Near Murdock-Goshen Rd, Loveland, OH 45140
John N.

John N.

WASHER MAYTAG MVWB765FC3 Per testing according to error code f7e9 (locked rotor) found the basket and agitator not spinning free of each other. Ordering new clutch and slider assembly. Wp wrn; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch)

Near N Montgomery County Line Rd, Tipp City, OH 45371
John N.

John N.

FRIDGE WHIRLPOOL ET8MHKXMQ04 "Customer stated that the unit would stop,running and food in the freezer would begin to thaw. With the exception of the last time it happened the, every time this happened and the customer would turn the thermostat off and back on, the unit would start running. Unit is cooling properly when the compressor is running. Checked defrost timer for proper operation, checks ok. Unit needs new cooling thermostat. Ordering part. ; ordrng 1 2204605 (control,temperature)"

Near Burman Ave, Trotwood, OH 45426
Micheal@atoz1.com

Micheal@atoz1.com

REFRIG KITCHENAID KRMF706ESS01 Performed temperature test. Kept kicking out of diagnostics. All lights are working all fans are working. Rebooted main control. Operation normal .

Near Floral Ave, Cincinnati, OH 45212
Micheal@atoz1.com

Micheal@atoz1.com

WASHER WHIRLPOOL MVWC425BW1 "Tested unit and found bent suspension rods, customer will not repair."

Near N Kathwood Cir, Reading, OH 45236
Neil B.

Neil B.

UPRIGHT / CHEST WHIRLPOOL WZC3115DW01 "Installed — Dye drier & charged unit. Installed 2 couplers. Drew vacuum & charged 4.8 ounces Freon. Asked for freezer to stay plugged in until I returned To check unit in couple of days. Next visit — Thursday 4-2-20.; used 1 W10896677 (COUPLER), and 1 W10896710 (COUPLER) from stock"

Near N Bechtle Ave, Springfield, OH 45504
Micheal@atoz1.com

Micheal@atoz1.com

FREEZER WHIRLPOOL WZF34X20DW01 "Took unit out of demo mode, operation normal"

Near Mapleridge Dr, Cincinnati, OH 45227
Jeremy F.

Jeremy F.

BELLA WHIRLPOOL WRF954CIHB00 "Found both Evans have no frost pattern, checked condenser fan, checked compressor, found compressor has voltage, called tech line file #7727491055, was informed by tech line unit has a low side leak, and needs checked with nitrogen."

Near Oakwood Trail, Xenia, OH 45385
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL ET1PHKXPT07 Complaint — fridge running all the time. Unit temps T ( fridge 36 ) ( freezer 3 ).Unit is set on normal setting. The coils on bottom front of unit are Fairly clean.I ran customers vacuum to clean. The middle part of condenser coils are dusty -Just can’t get to them. The defrost drain in freezer section was plugged.I took freezer apart & cleaned out ice. Also adjusted ( heater clip ) so that it lines Up in defrost drain. Unit checks OK. Asked customer to observe.

Near Tacoma St, Springfield, OH 45503
Jake S.

Jake S.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Found unit icemaker gone bad, also not receiving power due to wiring under door getting worn through, needs new door.Auth: WPKQ700DP1Customer is designated tax exempt.; ordrng 1 LW11037733 (dor-fip)"

Near Avalon Cir, Dayton, OH 45458
jonathan@atoz1.com

jonathan@atoz1.com

RANGE MAYTAG MER8674AS0 Unit has power from main board to bake element used meter and confirmed bake element element is covered labor is not informed customer. ; ordrng 1 W10779716 (Bake element)

Near Miller Rd, Russia, OH 45363
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR WHIRLPOOL WRS321SDHB01 Tech line confirmed that UI controls defrost system. Defrost is intermittent heater check good. Unit is now cooling normally. Ordered defrost control.; ordrng 1 W11214887 (cntrl-elec)

Near Elbrook Ave, Cincinnati, OH 45237
Neil B.

Neil B.

REFRIGERATOR KITCHEN AID KFIS25XVMS9 Not cooling at all — Nothing on UI display. Unit needs HV CNTRL Board W10312695 & LV Board ( UI ) 13053103SP —- NLA.Unit not repairable.

Near Fox Run, Fairborn, OH 45324
Micheal@atoz1.com

Micheal@atoz1.com

DISHWASHER KITCHENAID KDTE204EPA4 "Motor will not operate, ordered sump assembly. W11084657; ordrng 1 W11084657 (pump&motor)"

Near Grace Ave, Cincinnati, OH 45208
Jeremy F.

Jeremy F.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Checked evap, Evans are getting good frost pattern, checked evap fans, found freezer evap fan not coming on causing no cool in freezer, needs freezer fan replaced.; ordrng 1 W11032800 (motor-evap)"

Near Woodbine Ave, Dayton, OH 45432
Joel L.

Joel L.

WASHER MAYTAG MVWC555DW0 "Unit has stripped out basket again. This will need the transmission, basket and washplate replaced due to the recurring nature of this failure. Rescheduling for install. ; rqstng P&A on 1 W10752719 (BASKET ) and 1 W10902814 (WASHPLATE) and 1 W11035751 (TRANSMISSION )"

Near OH-48, Maineville, OH 45039
Jake S.

Jake S.

REFRIGERATOR WHIRLPOOL KRSC503ESS01 "Found fresh food evap frozen over due to bad thermistor, needs replaced.; ordrng 1 W10316760 (thermistor) and 1 W11098695 (fan-scroll)"

Near Lewisham Ave, Dayton, OH 45429
Micheal@atoz1.com

Micheal@atoz1.com

DISHWASHER KITCHENAID KDTE104ESS2 "Pump failure due to stuck relay on board, ordered board and pump; ordrng 1 W10854225 (cntrl-elec) and 1 WPW10348269 (drain pump)"

Near Lusanne Terrace, Cincinnati, OH 45230
Neil B.

Neil B.

DRYER MAYTAG pye2300ayw Not starting at all. Found blown Thermal fuse. Ordered part — next visit —Thursday 4-2-20.; ordrng 1 LA-1053 (THERMAL FUSE)

Near Haddix Rd, Fairborn, OH 45324
jonathan@atoz1.com

jonathan@atoz1.com

WASHER MAYTAG MVWB835DW4 "Placed unit into diagnostics had error code F7E9 locked rotor and F5E0 off balance. Ran all tests on washer operation is ok called tech support talked with Dustin. Per tech support try running unit with load to see if issue comes back got file nu,ber 7727478564. Customer put load in washer and started. Unit made no sounds. Did spin test as well no issues informed customer about soap usage and proper loading. Operation checks ok."

Near Brentlinger Rd, Harrod, OH 45850
John N.

John N.

DRYER WHIRLPOOL WED4950HW0 Found the unit had 120 volts from L1 -Neutral and from L2-Neutral but doesn’t have 240 volts from L1-L2. Found a bad fuse in the fuse box that needs to be replaced. If customer has issue after fuse is replaced they may call for further service.

Near Jewelstone Dr, Dayton, OH 45414
Mark B.

Mark B.

DISHWASHER KENMORE 15932000 "Replaced pump and motor assembly, tested unit, unit filled and ran normally, all functions test normal, all checks ok."

Near Forest Glen Ct, Beavercreek, OH 45434
jonathan@atoz1.com

jonathan@atoz1.com

DRYER MAYTAG MEDB835DW4 Unit has no error codes operates properly. Let unit run unit made no sounds put load in dryer tested operation checks ok. Informed customer about proper loading of unit.

Near Brentlinger Rd, Harrod, OH 45850
John N.

John N.

REFRIGERATOR WHIRLPOOL KRFC704FBS00 Per testing found the ice maker stuck mid cycle having caused the water to run out of the ice bucket and leak out of the unit. Found ice room getting frost around the latches and door seal on the left side due to ice room door seal not sealing tightly along the bottom and left side. Ordering new ice room door and left hand refrigerator door and ice maker and user interface. Found the mullion not operating properly. Ordering new mullion. Need further authorization. ; rqstng P&A on 1 W10849516 (dor-fip) and 1 W10887795 (door-ice) and 1 W10908391 (icemaker) and 1 W11039890 (cntrl-elec) and 1 W11084811 (rail-mulln)

Near OH-202, Tipp City, OH 45371
Jeremy F.

Jeremy F.

FRIDGE WHIRLPOOL GD5DHAXVQ04 "Checked dispenser, sound auger motor is turning, but does not have enough power to turn dispenser when Dispenser is full, needs auger motor replaced.; ordrng 1 W10822606 (motor)"

Near S Harrison St, Enon, OH 45323
Mark B.

Mark B.

KITCHEN WHIRLPOOL WDF330PAHB2 "Replaced dish rack wheels, all operations check ok.; pckd up 1 W10888592 (wheel)"

Near Valcourt St, Miamisburg, OH 45342
John N.

John N.

DRYER WHIRLPOOL WTW4950XW0 "Per testing and f7e1 (basket speed sensor fault) found the shift actuator to be bad. Replaced the shift actuator, calibrated the unit and checked for proper operation in diagnostics, all operations check ok. ; used 1 WPW10006355 (ACTUATOR) from stock"

Near Rinehart Rd, Englewood, OH 45322
jonathan@atoz1.com

jonathan@atoz1.com

DRYER WHIRLPOOL WED4985EW0 Pulled dryer out removed power. Removed console and installed new timer and rewired. Tested unit on both sensor and timed dryer air flow is good operation checks ok.

Near Brentwood Ave, Piqua, OH 45356
jonathan@atoz1.com

jonathan@atoz1.com

WASHER MAYTAG MVWB835DW4 Gearcase is leaking oil and lid is broken at hinge unit had lid unable to lock error code lid lock tested electronics all electronics components by running test mode unit ran thru test mode properly. Informed customer it would take 15 days or longer to get parts ; ordrng 1 W11259006 (Lid) and 1 W10811956 (Gear case) and 1 W10902814 (Wash plate) and 1 W11401116 (Hinge) and 1 W11399226 (Hinge)

Near OH-197, Celina, OH 45822
Jake S.

Jake S.

KITCHEN WHIRLPOOL WDTA50SAHZ0 "Replaced tines and tested unit, checks ok."

Near Hyde Park Dr, Dayton, OH 45429
jonathan@atoz1.com

jonathan@atoz1.com

WASHER MAYTAG MVWB835DW4 Unit had no error codes stored turned unitn to normal cycle started unit cycle began then unit shut off with f6e2 error pleasemordermparts for customer ; ordrng 1 W11112656 (Console) and 1 W11170706 (Main control)

Near OH-219, Celina, OH 45822
Jake S.

Jake S.

DRYER WHIRLPOOL WED4950HW0 "Found door switch broken off, replaced and tested unit, checks ok.; used 1 WPW10569603 (SWITCH) from stock"

Near Hawthorne Gate Dr, Centerville, OH 45458
jonathan@atoz1.com

jonathan@atoz1.com

WASHER WHIRLPOOL WFW6620HW0 Put load in unit and let unit run had no water leak. Called tech support talked with Andrew was told install a deflector was given part number by tech support got file number 7727486787. Pleasemorder part for customer. ; ordrng 1 W11409996 (Vent coupling)

Near Winter Ridge Dr, Sidney, OH 45365
Neil B.

Neil B.

FRIDGE WHIRLPOOL WRF535SWHZ03 Complaint — plastic part fell off from inside Freezer. Re-installed ( Bail arm lift ).Unit checks OK.

Near Wedgewood Cir, Springfield, OH 45503
Jake S.

Jake S.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Found unit intermittently not draining at end of cycle. Drain motor is good, no blockage in float assembly and unit drains during cycle, diagnosed bad control.; ordrng 1 W11305297 (cntrl-elec)"

Near S Village Dr, Dayton, OH 45459
Jake S.

Jake S.

REFRIGERATOR KITCHENAID KRSC703HPS00 "Found unit not cooling at all, compressor not operating. Found inverter board flashing compressor fail code. Confirmed issue, diagnosed bad compressor.; ordrng 1 W10779331 (compressor) and 1 WPW10143759 (dryer)"

Near Silver Maple Ct, Dayton, OH 45458
Neil B.

Neil B.

LAUNDRY MAYTAG MVWX655DW0 Last visit — I ordered — capacitor W11395618 / actuator W10913953 /Motor W11283592. The splutch assembly is tore up. Ordering — Splutch assembly. Next visit — Tuesday 3-31-20.; ordrng 1 W10721967 (SPLUTCH ASSEMBLY)

Near Cornell St, Springfield, OH 45503
Jake S.

Jake S.

ICEMAKER KITCHEN AID KUIC15PRXS3 "Found external drain pump shorted causing no operation from unit, needs replaced.; ordrng 1 W10825875 (pump)"

Near Old Bridge Dr, Dayton, OH 45458
Joel L.

Joel L.

WASHER MAYTAG MVWC425BW1 "W10528947 hub 31.16Unit has stripped out drive hub, part not available locally, rescheduling for install. ; pckd up 1 W10528947 (DRIVE HUB 31.16 )"

Near Everett Dr, Loveland, OH 45140
Daniel  L.

Daniel L.

N/A N/A KUDS02FRSS0 "Found unit key pad malfunctioning, blinking continuously due to stuck key, causing no operation, ordering keypad 8572492. Part is nla; ordrng 1 8572492 (Ui)"

Near Paragon Rd, Dayton, OH 45459
Daniel  L.

Daniel L.

DISHWASHER KITCHENAID KDFE104DSS2 "Found unit not washing due to malfunctioning diverter valve, unit fills and drains and attempts to wash but is not pumping water through due to diverter, ordering parts.; ordrng 1 WPW10605057 (Sump assembly)"

Near Swigart Rd, Dayton, OH 45440
Joel L.

Joel L.

RANGE KITCHEN AID KXD4630YSS0 Called techline and found that the lifting arms on both the lower and upper section are stripped and needing to be placed. Also ordering mounting screws for both arms. Rescheduling for install; ordrng 1 WPW10421277 (UPPER ARM .) and 1 WPW10421280 (LOWER ARM.) and 1 WPW10422764 (SCREW ) and 1 WPW10422765 (SCREW)

Near Bennington Dr, Sharonville, OH 45241
Daniel  L.

Daniel L.

WASHER WHIRLPOOL MVWB955FC0 "Found unit with lid lock errors f 5 e2 and f5 e3 as well as over load error, lid lock was working when tested but seems to be struggling, ran unit through test cycles, ordering lid lock.; ordrng 1 W11188327 (Lid lock)"

Near Sprinters Xing, Batavia Township, OH 45103
Joel L.

Joel L.

50#IM 15' FS WHIRLPOOL KUIC15NLTS1 Unit has bad ice grid. Wire on upper left side is broken and not making connection. Will need grid replaced for repair. Rescheduling for install. ; ordrng 1 WP2313637 (ICE GRID 183.43)

Near Vista Ridge Dr, South Lebanon, OH 45065
Neil B.

Neil B.

REFRIGERATOR AMANA ABB1921DEW Complaint — ice building up on bottom of freezer. Defrost drain plugged.Cleaned out drain.

Near Studebaker Rd, Tipp City, OH 45371
Joel L.

Joel L.

XXL FRENCH DOOR WHIRLPOOL WRF757SDEM01 S code S16360found THERMISTER out of range and unit set to adaptive defrost setting. Switched over to auto 8 hr defrost and relocated THERMISTER after checking resistance. Defrosted unit and confirmed proper airflow. All checks are good. Cus to observe.

Near McHenry Rd, Goshen, OH 45122
Neil B.

Neil B.

DRYER KENMORE 110.649823 Unit not heating. Unit needs Element. Installed — Element. Unit checks OK.; used 1 WP3387747 (ELEMENT ) from stock

Near Sherfield Dr, Dayton, OH 45426
Jeremy F.

Jeremy F.

WASHER WHIRLPOOL MVWB865GW0 "Checked for error codes, found long fill error, tested valve, found cold side of valve is ceased, replaced valve, calibrated unit, unit is getting water, checks ok.; used 1 W11165546 (VALVE) from stock"

Near Kipling Dr, Dayton, OH 45406
Daniel  L.

Daniel L.

DRYER WHIRLPOOL WED94HEAW1 "Found customer had run two consecutive cycles and had blown the thermal fuse, customer has not been able to have vent cleaned by cleaning company yet, advised that they will need to have vent cleaned before they can operate the unit as designed.; used 1 3392519 () from stock"

Near Edgebrook Dr, Dayton, OH 45459
Micheal@atoz1.com

Micheal@atoz1.com

DISHWASHER WHIRLPOOL WDT970SAHV0 "Customer modifying floor so dishwasher can be removed. Slot were cut and feet are underneath them, legs cannot be raised because unit is to close to the counter; schdld next appmnt for 4/1 WED !"

Near Thornview Dr, Cincinnati, OH 45241
Neil B.

Neil B.

DRYER MAYTAG MEDC465HW0 Complaint — connection on terminal block burned up. Ordering parts.Next visit — Wednesday 4-1-20.; ordrng 1 279393 (SCREW KIT) and 1 WP3397659 (TERMINAL BLOCK )

Near Citadel Dr, Huber Heights, OH 45424
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Auth- WP8NL00APL1Unit is not checking out of cooling mode due to user interface running continuous cycle. Once unit frosts up the defrost thermostat is showing that it is not functioning properly. This is an issue I have found multiple times with tech lines help on these units. Rescheduling for user interface; ordrng 1 W11130216 (USER INTERFACE )

Near Riverwalk Dr, Kings Mills, OH 45034
Micheal@atoz1.com

Micheal@atoz1.com

WASHER WHIRLPOOL MVWB766FW1 "F5E1 code, failed lid lock assy. Ordered lid lock; ordrng 1 W10810403 (lid lock assy)"