Congrats to Joel for winning Whirlpool’s National Top Technician Award for 2021 and 2022

May 26, 2023
Appliance Repair

We are excited and proud to announce that one of our technicians, Joel, ranked in the top 5 across all technicians in the United States within the Whirlpool Company.

Each year, Whirlpool awards 5 technicians across the entire country that perform at a high level. Metrics that Whirlpool considers for this award include:

  • Positive survey feedback from real Whirlpool customers that Joel has helped
  • High first time repair rate, Joel was fixing a majority of the repair issues in one trip, saving his customers valuable time and getting them back up and running quick.
  • Successful diagnosis and low parts usage. AtoZ techs, including Joel, know how to diagnose an appliance and ensure that we only replace parts that are absolutely necessary.

We are so proud and pumped for Joel and for the rest of our technicians and we can’t wait to see what else 2023 brings!


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