Image

Terry S.


Local Reviews
for Terry

A to Z Appliance Service Rated 4.7 out of 5 stars based on 27 customer reviews

Map of Cincinnati, OH

Very Friendly Excellent Service




Review of A to Z Appliance Service


Map of Cincinnati, OH

Refrigerator repair from Terry Sebastian




Review of A to Z Appliance Service

Terry was very professional. He was on time, worked quickly to make the repair and was very pleasant to work with.


Map of Cincinnati, OH

John Westrup




Review of A to Z Appliance Service

Absolutely terrible company. Have worked on on refrigerator for 5 weeks and it is still not making ice. Did not perform a complete diagnostic on the first trip. Doing that would have eliminated 3 subsequent trips. Unfortunately have a service agreement and stuck with them.


Map of Cincinnati, OH

Very expedient!




Review of A to Z Appliance Service

Fulfilled his purpose in a short time. He knew what the problem was and how to solve it. It was explained that warranty work must be called into the company!


Map of Morrow, OH

Great Service




Review of A to Z Appliance Service


Map of Cincinnati, OH

Great Friendly Service




Review of A to Z Appliance Service

A very pleasant experience overall. Very accommodating with friendly and sincere phone conversations when making appointments. Terry is wonderful. He had to come out a few times but always kind and patient and issue now resolved with my oven.


Map of Cincinnati, OH

Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate it.


Map of West Chester Township, OH

Great




Review of A to Z Appliance Service

Very good very easy to to understand


Response from A to Z Appliance Service:

Thank you very much for the review.


Map of Cincinnati, OH

Whirlpool repair




Review of A to Z Appliance Service

Great service! I appreciate the expertise of the serviceman


Response from A to Z Appliance Service:

Thank you very much for the review.


Map of Milford, OH

Prompt Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you very much for the review.


Fantastic Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for the review


Our repair man was wonderful with my son who wanted to watch his every move! I enjoyed working with your company.




Review of A to Z Appliance Service


Fantastic service




Review of A to Z Appliance Service

Terry was so professional and friendly. He fixed the issue in no time!


Great service!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for this review


Great Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for this review


Accurate




Review of A to Z Appliance Service

I did not learn anything I did not already know.


Response from A to Z Appliance Service:

Thank you for this review


Not the best experience




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Our apologies that you did not receive 5 star service. Looks like there were multiple issues that required several larger parts needing replaced. That can be frustrating. Hopefully you will be able to get a lot of years of use out of your unit now. Thanks for using A to Z Appliance Service.


Prompt service




Review of A to Z Appliance Service

Luckily repair was still under warranty!


Professional & competent!




Review of A to Z Appliance Service

Terry did a great job!


Wonderful service; skilled technician; problem solved!




Review of A to Z Appliance Service

From the moment Terry came into our home, I knew all was well. He was pleasant, knowledgeable, an advocate for the company, efficient and highly skilled. He was careful to make sure our floor was protected and that no mess was left behind. If I ever need service in the future, I will call your company and ask specifically for Terry. He is a great face for your company; if I weren’t retired, I would hire him away from you and put him in charge of customer relations. Thank you.


Great company to work with




Review of A to Z Appliance Service

I found this company to be very responsive with a quick turn around and really good at communication. Terry Sebastian was always on time, professional, courteous and efficient. Roxy was also great to deal with. Unfortunately my dishwasher failed again the day after Terry's last visit but Whirlpool is replacing the unit. Nonetheless my experience with A ro Z was a good one. Thanks!


Persistance to Do It Right / Reasonable Cost




Review of A to Z Appliance Service


Great service on time and took care of what needed to be done




Review of A to Z Appliance Service

Did a great job great service and took care of all my needs and questions


On time and friendly




Review of A to Z Appliance Service


Excellent service, caring and friendly




Review of A to Z Appliance Service


Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Replaced the compressor and filter dryer, recharged the refrigerator with R134A unit ok."

Near Oak Grove Lane, Maineville, OH 45039
Terry  S.

Terry S.

DRYER - ELECTRIC AMANA NED4655EW1 Replacement parts unit unit checked OK

Near Pleasant Renner Rd, Goshen, OH 45122
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRF535SWHV00 "checked the refrigerator and found unit unplugged, plugged the refrigerator in and observed the operating pressure. Low side pressure at -18.3 head at 77-112 psi. Contacted whirlpool tech support spoke with Ed was recommended to replace the compressor again and blow the system with Freon.7725551046Ed; ordrng 1 W10143759 (drier (service)) and 1 W10507884 (compressor)"

Near Cardinal Ave, Fairfield, OH 45014
Terry  S.

Terry S.

KITCHEN KITCHENAID KDTM354DSS5 Unit not starting properly unit needs main board; ordrng 1 W11177740 (cntrl-elec)

Near Hopewell Rd, Cincinnati, OH 45242
Terry  S.

Terry S.

REFRIGERATOR KITCHENAID KRFC604FSS00 Replaced the refrigerator section evaporator cover. Unit checked okay.

Near Woodford Rd, Cincinnati, OH 45213
Terry  S.

Terry S.

REFRIGERATOR KITCHENAID KSC24C8EYY02 "Replaced the refrigerator evaporator, recharged the refrigerator unit started cooling."

Near Westchester Way, Cincinnati, OH 45244
Terry  S.

Terry S.

FRIDGE KITCHEN AID KRFF707ESS01 "Checked the refrigerator and found the water line to the ice maker frozen, tested the heater and it checked okay. Thawed the water line unit checked okay."

Near Bluewing Terrace, Cincinnati, OH 45236
Terry  S.

Terry S.

REFRIG WHIRLPOOL WRS325FDAM04 Check the refrigerator over found compressor out on overload when overload reset compressor ran three or four seconds and then tripped again tried overload done the same thing unit needs compressor replaced

Near McCafferty Rd, Fayetteville, OH 45118
Terry  S.

Terry S.

FREEZER KITCHENAID KSC23C8EYY01 "Replaced the compressor, filter dryer and recharged the refrigerator. Unit checked okay.; used 1 AF1200 (1/4 VALVE) from stock"

Near Sheldon Close, Cincinnati, OH 45227
Terry  S.

Terry S.

XXL FRENCH DOOR WHIRLPOOL KFIS29PBMS02 "Replaced the right refrigerator door seal, unit checked okay."

Near Principio Ave, Cincinnati, OH 45208
Terry  S.

Terry S.

SXS 22' RAM WHIRLPOOL WRS311SDHM02 "Checked the refrigerator and found the freezer evaporator frozen again, checked the thermistor and the heater assembly from the board both checked good spoke with Joel at Whirlpool tech support after conferring with his lead unit is determined to be non repairable.Joel7725569214"

Near Ohio Ave, Cincinnati, OH 45202
Terry  S.

Terry S.

MICROWAVE WHIRLPOOL WOC75EC0HS01 Replaced the UI UNIT CHECKED OKAY

Near Misrach Ct, West Chester Township, OH 45069
Terry  S.

Terry S.

DISHWASHER KITCHEN AID KUDE70FXBL5 "Installed the cabinet trim seal the customer purchased, unit tested okay."

Near Shadowhill Way, Cincinnati, OH 45242
Terry  S.

Terry S.

ICEMAKER WHIRLPOOL GI15NDXZS2 "Replaced the compressor and filter dryer, pulled 45 vacuum held -22.7” for 30 minutes. Recharged unit checked okay.; used 1 AF1200 (1/4 VALVE) from stock"

Near Symmes View Ct, Loveland, OH 45140
Terry  S.

Terry S.

BELLA KITCHENAID KRFC604FSS00 Replaced the icemaker unit checked okay.

Near Ross Ave, Cincinnati, OH 45242
Terry  S.

Terry S.

20' FRENCH WHIRLPOOL WRF535SWHV01 "The damper assembly is dragging when it opens and closes, the damper needs replaced.; ordrng 1 W11131391 (harns-wire) and 1 WPW10594330 (control)"

Near Amberwood Way, Maineville, OH 45039
Terry  S.

Terry S.

DRYER WHIRLPOOL WED7500GC0 Replaced the parts listed unit checked okay.

Near Olympic Dr, Milford, OH 45150
Terry  S.

Terry S.

DRYER WHIRLPOOL MEDB835DC4 Unit needs overlay; ordrng 1 W11158457 (overlay)

Near Olympic Dr, Milford, OH 45150
Terry  S.

Terry S.

RANGE- ELEC - W WHIRLPOOL ACR4303MFS2 No display.; ordrng 1 W11297545 (cntrl-elec)

Near Olympic Dr, Milford, OH 45150
Terry  S.

Terry S.

FRIDGE GE GFE26GMHEES Checked the refrigerator and found the fresh food evaporator motor not running unit needs the motor replaced.; ordrng 1 WR60X26866 (fan dc ff evap)

Near Miss Royal Pass Dr, Loveland, OH 45140
Terry  S.

Terry S.

RANGE ELECTRIC WHIRLPOOL WFE505W0HZ1 "Checked the range and found the oven racks warped, both racks need replaced.; ordrng 2 WPW10268578 (rack-oven)s"

Near Lantern Post Ct, Milford, OH 45150
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRF989SDAB02 Replaced the compressor and evaporator recharged unit.; schdld next appmnt for 9/25 WED !

Near White Oak Rd, Cincinnati, OH 45245
Terry  S.

Terry S.

DRYER MAYTAG MEDB765FW0 Overlay did not come on console.; ordrng 1 W11089306 (overlay)

Near Pauls Pointe Dr, Loveland, OH 45140
Terry  S.

Terry S.

SXS 22' RAM WHIRLPOOL WRS311SDHM02 "Checked the refrigerator and found the freezer evaporator frozen up, defrosted the freezer evaporator and instructed the customer to observe the operation."

Near Ohio Ave, Cincinnati, OH 45202
Terry  S.

Terry S.

OVEN WHIRLPOOL JJW8630BAW "Replaced the door hinges on a upper oven, unit checked okay."

Near Keller Rd, Cincinnati, OH 45243
Terry  S.

Terry S.

LAUNDRY MAYTAG MVWX655DW0 Sc Wes on the parts are stripped unable to remove.; ordrng 1 W10752719 (basket)

Near Park Ave, Loveland, OH 45140
Terry  S.

Terry S.

LAUNDRY MAYTAG MVWB765FW2 "Replaced the drum assembly, recalibrated the washer unit checked okay."

Near Meadowknoll Dr, Loveland, OH 45140
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRV986FDEM01 Customer could not find receipt.; schdld next appmnt for 8/2 FRI !

Near Walker St, Loveland, OH 45140
Terry  S.

Terry S.

ICEMAKER KITCHENAID KUIX335HBL00 Wrong part; ordrng 1 1901A (pump) and 1 W11034363 (cntrl-elec)

Near Shawnee Pines Dr, Cincinnati, OH 45243
Terry  S.

Terry S.

19'' WHIRLPOOL WRT519SZDM02 Per TJ at tech support unit needs thermistor replaced.; ordrng 1 W10913629 (harns-wire) and 1 WPW10384183 (thermistor)

Near Blue Rock St, Cincinnati, OH 45223
Terry  S.

Terry S.

MICROWAVE WHIRLPOOL WOC54EC0HS01 Checked the microwave and over customer concern is heat at bottom of oven vent instructed customer this heat is normal.

Near Orchard Crossing, Mason, OH 45040
Terry  S.

Terry S.

FRIDGE WHIRLPOOL WRS588FIHZ Installed freezer drawer unit ok.

Near Spires Dr, Loveland, OH 45140
Terry  S.

Terry S.

MICROWAVE KITCHENAID KOCE500ESS05 Checked the microwave and found motor turns properly. If problem occurs again will need UI W11093254.

Near Loveland, OH
Terry  S.

Terry S.

MICROWAVE WHIRLPOOL WOC75EC0HS01 Display issues ; ordrng 1 W11351549 (UI)

Near Misrach Court, West Chester Township, OH 45069
Terry  S.

Terry S.

DRYER - ELECTRIC AMANA NED4655EW1 "Checked the dryer and found the thermal fuse open, replaced the part unit checked okay.; used 1 WP3392519 (FUSE) from stock"

Near Lawrence Rd, West Chester Township, OH 45069
Terry  S.

Terry S.

REFRIGERATOR KITCHENAID KRFC604FSS00 "Checked unit over and found refrigerator evaporator frozen solid, defrosted evaporator broke foam block in evaporator cover unit needs a new evaporator cover; ordrng 1 W10889360 (cover-evap)"

Near Woodford Rd, Cincinnati, OH 45213
Terry  S.

Terry S.

REFRIGERATOR KITCHEN AID KSSO42QMB01 "Checked the refrigerator and found the evaporator motor fading in and out, spoke with Leon at whirlpool tech support he recommended replacing the evaporator motor and the main board. Tech removed the board to be rebuilt. ; ordrng 1 W10822580 (evap fan motor) and 1 WPW10219463 (MAIN)"

Near Observatory Ave, Cincinnati, OH 45208
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced left refrigerator door unit checked okay.

Near Jonte Ave, Cincinnati, OH 45215
Terry  S.

Terry S.

REFRIGERATOR KITCHENAID KFIS29PBMS02 Installed the ice room adapter unit checked okay.

Near Corbin Park Ct, Cincinnati, OH 45226
Terry  S.

Terry S.

REFRIGERATOR WHIRLPOOL WSF26C3EXB01 Replaced the water line between the primary valve and the water filter. No leaks found.

Near Redmont Ave, Cincinnati, OH 45236