Terry S.
Local Reviews
for Terry
Powered by Fluid LOCALGreat service
Brandy - Milford, OH
He did a great job.
Response from A to Z Appliance Service:
Thank you for writing a review!
CC
Cynthia - Milford, OH
Response from A to Z Appliance Service:
Thank you!
maytag repair
Rae - Loveland, OH
fantastic experience. quick efficient and on time
Response from A to Z Appliance Service:
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Cynthis
Cynthia - Milford, OH
Response from A to Z Appliance Service:
Thank you!
Great service
Jeanne -
Terry is a professional- knows his stuff and listens to his customers. Always a pleasure
Response from A to Z Appliance Service:
Thank you for writing a review!
Very good service
Karen - West Chester Township, OH
Very good customer service. Ran diagnostic, ordered parts. When parts arrived scheduled to come back to repair. Removed broken parts and replaced new. Removed lots of frozen ice from behind inside fridge panel. Left no mess.
Response from A to Z Appliance Service:
Thank you for giving us your feedback! We are glad to hear that your experience met your expectations.
Great
Peggie - Cincinnati, OH
Polite, efficient, nice ,fair. Thanks for timely service.
Response from A to Z Appliance Service:
Thank you for writing a review!
Great
Naomi - Goshen, OH
he did a wonderful job. very polite Terry is a great worker he gets a 100 .THANKS TO EVERY ONE AND TO U TERRY ..THANKS MAYTAG FOR YOUR KIND SERVICE . DOING THIS THANKS AGAIN I APPREACITE IT FR.BOTTOM OF MY HEART .GOD BLESS U ALL
Response from A to Z Appliance Service:
Thank you for writing a review! We are glad to hear the service provided met your expectations!
Great
Gisela - Cincinnati, OH
He knew immediately what the he Problem was. Very efficient, neat and very friendly.
Response from A to Z Appliance Service:
Thank you for writing a review for us!
Oven Repair
Roland - Loveland, OH
Terry always does a great job. On time, problem solved.
Response from A to Z Appliance Service:
Thank you for writing a review! Terry is a vital part of our team.
Happy with service and technician. Covered by Kitchen Aid Insurance
Paul - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for writing a review!
Great service
Ken - Liberty Township, OH
Prompt service. Serviceman was on time - had to leave for a part but returned quickly. Serviceman was very polite and personable. I would certainly recommend Terry.
Response from A to Z Appliance Service:
Thank you for writing a review! Terry is a vital part of our team.
Very thorough service
Jeanne -
Terry was great. However, scheduling with the A - Z office was terrible, there is a large opportunity for improvement, I hope they do.
Response from A to Z Appliance Service:
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Very professional
Elizabeth - Milford, OH
Response from A to Z Appliance Service:
Thank you for writing a review!
Tim
T - Cincinnati, OH
Terry was so nice and courteous. However the ice maker is not working. The mystery continues?!
Response from A to Z Appliance Service:
Thank you for writing a review. Someone will be reaching out to you soon regarding this issue.
Great service. Knowledgeable, friendly, and helpful
Steven - Loveland, OH
Great job
Response from A to Z Appliance Service:
Thank you for writing a review!
Great Service
Chetan - Lebanon, OH
Staff is very helpful and polite
Response from A to Z Appliance Service:
Thank you for writing a review!
Technician was good and fadt
Charlene - Madeira, OH
My issue is the part had to be replaced for the fourth time and your company was there more then that I never had to have a repair man to my house for the same thing over and over- not very convenient for me over the last 1 1/2 years
Response from A to Z Appliance Service:
Thank you for giving us your feedback! I will run this information by my manager as we take our customer's concerns very seriously and use them for future tech training. We apologize for any inconvenience that was caused, and we do hope the issue was resolved for good.
Fabulous Service
Kevin - Cincinnati, OH
The serviceman that helped me with my refrigerator went above and beyond. Very impressed!~
Response from A to Z Appliance Service:
Thank you for writing a review!
Thorough and efficient.
Rosanna - Cincinnati, OH
Very happy with this service opposed to the other two. And this call fixed the problems w/our new dishwasher.
Response from A to Z Appliance Service:
Thank you for writing a review for us. If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.
Best Ever
Ann - Cincinnati, OH
Quickly identified oven problem, had tools to remove oven. Ordered part and back in two days to complete repair. Company communicates scheduled repairs and when Terry would be at the house. Great company to work with.
Response from A to Z Appliance Service:
Thank you for giving us your feedback! We are glad to hear that the service experience met your expectations.
Great service
Tara - Loveland, OH
Terry is the nicest guy and went above and beyond to make sure things were right with my dryer. A to Z should be very proud of Terry!
Response from A to Z Appliance Service:
Thank you for giving us your feedback! Terry is a very important part of our team who strives to help each customer efficiently and thoroughly.
Excellent
Michael - Milford, OH
Thanks
Response from A to Z Appliance Service:
Thank you for writing a review!
Pleasant and professional
Mydonna - Cincinnati, OH
The man who came to service our fridge was perfect. Very knowledgeable, quick and friendly!
Response from A to Z Appliance Service:
Thank you for writing a review!
Prompt and professional service.
Nancy - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for writing a review!
Terry S.
LAUNDRY WHIRLPOOL WFW6620HW0 Spraying out above the door ..error code E1 needs user interface also..; ordrng 1 W11318755 (drawer) and 1 W11319991 (cntrl-elec)
Terry S.
DISHWASHER JENN-AIR JDB1100AWW "Checked the dishwasher and found the door switch stick closed, unit needs the latch assembly replaced.; ordrng 1 WPW10275768 (latch-door)"
Terry S.
MICROWAVE WHIRLPOOL WOC54EC0HS03 "checked the oven and found no power out of the bake relay, works in the broil mode.SR7727406136David ; ordrng 1 W11261167 (cntrl-elec)"
Terry S.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Checked the refrigerator and found the light not working in the freezer section, replaced the module and unit operating properly at this time."
Terry S.
DISHWASHER WHIRLPOOL WDT970SAHV0 Checked the dishwasher and found the wash motor not operating at all unit needs the sump assembly replaced.; ordrng 1 W11087376 (pump&motor)
Terry S.
COMPACTOR WHIRLPOOL GX900QPPS6 Started compactor loud thumping noise at end of cycle..tried adjusteing switch per Chris at service matters.did not work..need to replace switch...; ordrng 1 WP777811 (switch-dir)
Terry S.
REFRIGERATOR WHIRLPOOL WRX988SIBE00 Gasket not sealing upper left corner..; ordrng 1 W10407215 (gasket-fip)
Terry S.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "Checked the refrigerator and found heavy frost buildup on the evaporator, per diagnostic mode unit has an open defrost thermostat.; ordrng 1 W11229010 (HARNESS ) and 1 WP542638 (grease)"
Terry S.
DRYER - ELECTRIC MAYTAG MED8630HW0 "Checked the dryer and found a slight vibration noise from the back of the dryer, unit needs lit number W11401018 per technical bulletin W11378591A.; ordrng 1 W11401018 (KIT)"
Terry S.
FRONTLOAD WASHE MAYTAG MHW8630HW1 Checked the dosing pump and found not dispensing properly.; ordrng 1 W11316271 (motor-pump)
Terry S.
DISHWASHER WHIRLPOOL WDT710PAHB1 "Replaced the parts listed, no leaks found, unit operating properly at this time."
Terry S.
"M/W OTR, PURCHA" WHIRLPOOL WMH32519HZ4 Check the microwave over found scratches on the control panel unit needs control panel replaced; ordrng 1 W11184551 (panl-cntrl)
Terry S.
MICROWAVE JENN-AIR JMW2430IL02 Per error code the oven needs the console replaced.; ordrng 1 W11403009 (CONSOLE)
Terry S.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Check the dishwasher found The third rack roller on the left side broken in eight roller and retainer replaced; ordrng 1 W10913628 (track) and 1 W11027154 (dishrack)
Terry S.
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 Check the fridge raider and found the Molean rail loose at the top of the left door reset Molean rail unit operating properly at this time customer to observe and report any incidences
Terry S.
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Spoke with Jenny in the stockroom explain to her the repairs of the unit needs also the unit is not being covered under warranty by whirlpool that A-to-Z needs a ticket set up from a Schurian to make repairs she explained that each time she said the ticket up to a Schurian that it cost them but it this point the dishwasher was not worth repairing to her she was going to market down
Terry S.
FRONTLOAD WASHE WHIRLPOOL WFW6620HW0 Check the washer over ran unit through a test cycle no water appears at this time but can see water marks inside the cabinet down the left interior front; ordrng 1 W11314648 (bellow) and 1 W11316604 (hose) and 1 W11318755 (drawer)
Terry S.
COOK TOP - ELECT WHIRLPOOL KICU509XBL00 Checked unit over found F47 error code which is communication error between you I and the main module unit needs module UI as well as the harnesses replaced; ordrng 1 W10396610 (harns-wire) and 1 W10857232 (module) and 1 W11428265 (HARNESS) and 1 WPW10396615 (display)
Terry S.
WASHER AMANA NTW4516FW1 "Found the agitator called loose and paddle brokers unit needs agitator replace; ordrng 1 285565 (agitator assy,comp)"
Terry S.
"M/W OTR, PURCHA" MAYTAG MMV4205DS0 "Checked the microwave and found the open/close door error, the microwave needs the door interlocking switch kit installed per SB W11245251.; ordrng 1 W11244490 (interlock)"
Terry S.
BTM FRENCH DOOR- MAYTAG MFI2665XEB6 Checked the refrigerator and found the ice maker motor open and unit in mid cycle. Unit needs the icemaker replaced.; ordrng 1 W10882923 (icemaker)
Terry S.
STOVE FRIGIDAIRE FFES3012LSF "Check the range rover found open relate on the Ford unit needs board and overlay replaced quoted labor at 7245; ordrng 1 316220725 (overlay,clock (blk)) and 1 316455400 (clock,timer)"
Terry S.
DISHWASHER WHIRLPOOL WDT710PAHB1 Checked unit over front open circuit at peace 12 also open wash motor circuit unit needs wash motor an optical sensor replaced as well as the main board; ordrng 1 W11084121 (sensor) and 1 W11085683 (pump&motor) and 1 W11306302 (cntrl-elec)
Terry S.
REFRIGERATOR AMANA ART318FFDW06 Check the refrigerator over films fridge raider low on refrigerant upon leak test with soap bubble no leaks detected in for 140 psi nitrogen called into tech-supportSR7727335329David
Terry S.
REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Check the refrigerator over found the damper assembly not working properly, also unit holding into defrost too long unit needs the thermostat replaced.; ordrng 1 W11024683 (cover-evap) and 1 W11238433 (HARNESS ) and 1 W11353813 (BOX)"
Terry S.
REFRIG KITCHENAID KRMF706ESS01 Check the refrigerator over found short in the pantry UI unit needs a UI assembly and wiring harness replacedSR7727243103Bryon; ordrng 1 W11170612 (harns-wire) and 1 WPW10769076 (cntrl-elec)
Terry S.
TOPLOAD AUTO WA WHIRLPOOL WTW5000DW3 Checked the washer and found power to the CCU but no operation. Unit needs the CCU replaced.; ordrng 1 W11417466 (CCU)
Terry S.
TOPLOAD AUTO WA CROSLEY CAW42114GW1 Checked the washer unit needs board replaced.; ordrng 1 W11165870 (cntrl-elec) and 1 W11210459 (valve)
Terry S.
DISHWASHER WHIRLPOOL WDT710PAHB1 Check the dishwasher over ran unit through test cycle midway through test cycle unit shut off completely did not drain unit had power to board it just shut off a few minutes later you didn’t call off and unit started running again suspect temperature issue within board circuitry unit needs main board replaced; ordrng 1 W11306302 (cntrl-elec)
Terry S.
WASHER WHIRLPOOL WTW8040DW4 "Checked the washer and found the following error codes F3E1, F8E1; ordrng 1 W11220230 (valve)"
Terry S.
DISHWASHER KITCHENAID KDTE254ESS2 "Check the dishwasher in error mode found for error codes 9-1, 9-2, 6-3, 6-4 unit needs sump assembly and fill valve replaced.; rqstng P&A on 1 W10902372 (pump&motor), ordrng 1 W11175771 (valve-inlt)"
Terry S.
OVEN WHIRLPOOL KOSE500EWH04 Replaced cooling fan assembly preheated oven to 350 unit operating properly at this time customer to if issue continues
Terry S.
MICROWAVE WHIRLPOOL WOC54EC0HS01 "Checked the microwave and found an F4E1 error code, customer also complained about the cavity light and that the UI randomly will reboot. Unit needs the UI replaced as well as the cavity stat.; ordrng 1 W10389447 (thrmst-fix) and 1 W10886919 (lmp-basles) and 1 W11297728 (console) and 1 WPW10490593 (housng-lmp)"
Terry S.
DOWN DRAFT KITCHEN AID KIRD861VSS Checked unit over found filter switch open unit needs filter switch assembly replaced total labor; ordrng 1 W10235643 (switch)
Terry S.
DRYER WHIRLPOOL WED8300SW2 Check the dryer over found F01 error code for main board failure customer declined estimate for repairs
Terry S.
REFRIGERATOR KITCHENAID KSF26C6XYY04 Replaced the evaporator and recharged with 5.3oz R134. Unit operating properly at this time.
Terry S.
FREEZER WHIRLPOOL WRX988SIBM03 "Replaced harness and also UI assembly, unit operating properly at this time."
Terry S.
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Replace right refrigerator door as well as the whirlpool emblem.Unit operating properly at this time.
Terry S.
"BOTTOM MOUNT, CA" WHIRLPOOL WRV986FDEM01 Check the refrigerator over found the compressor pulley high wattage shell of compressor too hot to touch unit needs compressor replaced; ordrng 1 W10832994 (compressor) and 1 WPW10143759 (dryer)
Terry S.
DRYER WHIRLPOOL WED9200SQ1 Checked unit over found F01 air codeEach primary control replaced estimate given picture taken of receipt screen with parts breakdown of labor breakdown customer wants to price new dryers will contact if she wants repaired