Terry S.
Local Reviews
for Terry
Powered by Fluid LOCALVery Friendly Excellent Service
Gay - Cincinnati, OH
Refrigerator repair from Terry Sebastian
William - Cincinnati, OH
Terry was very professional. He was on time, worked quickly to make the repair and was very pleasant to work with.
John Westrup
John - Cincinnati, OH
Absolutely terrible company. Have worked on on refrigerator for 5 weeks and it is still not making ice. Did not perform a complete diagnostic on the first trip. Doing that would have eliminated 3 subsequent trips. Unfortunately have a service agreement and stuck with them.
Very expedient!
Claudine - Cincinnati, OH
Fulfilled his purpose in a short time. He knew what the problem was and how to solve it. It was explained that warranty work must be called into the company!
Great Service
Chris - Morrow, OH
Great Friendly Service
Susan - Cincinnati, OH
A very pleasant experience overall. Very accommodating with friendly and sincere phone conversations when making appointments. Terry is wonderful. He had to come out a few times but always kind and patient and issue now resolved with my oven.
Great service
Tami - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you very much for the review. We appreciate it.
Great
Susan - West Chester Township, OH
Very good very easy to to understand
Response from A to Z Appliance Service:
Thank you very much for the review.
Whirlpool repair
Ron - Cincinnati, OH
Great service! I appreciate the expertise of the serviceman
Response from A to Z Appliance Service:
Thank you very much for the review.
Prompt Service
Jim - Milford, OH
Response from A to Z Appliance Service:
Thank you very much for the review.
Fantastic Service
Chris - West Chester Township, OH
Response from A to Z Appliance Service:
Thank you for the review
Our repair man was wonderful with my son who wanted to watch his every move! I enjoyed working with your company.
Holly - Cincinnati, OH
Fantastic service
Sam - South Lebanon, OH
Terry was so professional and friendly. He fixed the issue in no time!
Great service!
Gina - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for this review
Great Service
Thomas - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for this review
Accurate
Martha - Blue Ash, OH
I did not learn anything I did not already know.
Response from A to Z Appliance Service:
Thank you for this review
Not the best experience
Paula - Loveland, OH
Response from A to Z Appliance Service:
Our apologies that you did not receive 5 star service. Looks like there were multiple issues that required several larger parts needing replaced. That can be frustrating. Hopefully you will be able to get a lot of years of use out of your unit now. Thanks for using A to Z Appliance Service.
Prompt service
Anita - Maineville, OH
Luckily repair was still under warranty!
Professional & competent!
Jebb - Cincinnati, OH
Terry did a great job!
Wonderful service; skilled technician; problem solved!
Gene - Cincinnati, OH
From the moment Terry came into our home, I knew all was well. He was pleasant, knowledgeable, an advocate for the company, efficient and highly skilled. He was careful to make sure our floor was protected and that no mess was left behind. If I ever need service in the future, I will call your company and ask specifically for Terry. He is a great face for your company; if I weren’t retired, I would hire him away from you and put him in charge of customer relations. Thank you.
Great company to work with
Nicholas - Cincinnati, OH
I found this company to be very responsive with a quick turn around and really good at communication. Terry Sebastian was always on time, professional, courteous and efficient. Roxy was also great to deal with. Unfortunately my dishwasher failed again the day after Terry's last visit but Whirlpool is replacing the unit. Nonetheless my experience with A ro Z was a good one. Thanks!
Persistance to Do It Right / Reasonable Cost
Bruce - Cincinnati, OH
Great service on time and took care of what needed to be done
Debra - Cincinnati, OH
Did a great job great service and took care of all my needs and questions
On time and friendly
Dan - Cincinnati, OH
Excellent service, caring and friendly
Bruce - Cincinnati, OH
Terry S.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "Replaced the compressor and filter dryer, recharged the refrigerator with R134A unit ok."
Terry S.
DRYER - ELECTRIC AMANA NED4655EW1 Replacement parts unit unit checked OK
Terry S.
REFRIGERATOR WHIRLPOOL WRF535SWHV00 "checked the refrigerator and found unit unplugged, plugged the refrigerator in and observed the operating pressure. Low side pressure at -18.3 head at 77-112 psi. Contacted whirlpool tech support spoke with Ed was recommended to replace the compressor again and blow the system with Freon.7725551046Ed; ordrng 1 W10143759 (drier (service)) and 1 W10507884 (compressor)"
Terry S.
KITCHEN KITCHENAID KDTM354DSS5 Unit not starting properly unit needs main board; ordrng 1 W11177740 (cntrl-elec)
Terry S.
REFRIGERATOR KITCHENAID KRFC604FSS00 Replaced the refrigerator section evaporator cover. Unit checked okay.
Terry S.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Replaced the refrigerator evaporator, recharged the refrigerator unit started cooling."
Terry S.
FRIDGE KITCHEN AID KRFF707ESS01 "Checked the refrigerator and found the water line to the ice maker frozen, tested the heater and it checked okay. Thawed the water line unit checked okay."
Terry S.
REFRIG WHIRLPOOL WRS325FDAM04 Check the refrigerator over found compressor out on overload when overload reset compressor ran three or four seconds and then tripped again tried overload done the same thing unit needs compressor replaced
Terry S.
FREEZER KITCHENAID KSC23C8EYY01 "Replaced the compressor, filter dryer and recharged the refrigerator. Unit checked okay.; used 1 AF1200 (1/4 VALVE) from stock"
Terry S.
XXL FRENCH DOOR WHIRLPOOL KFIS29PBMS02 "Replaced the right refrigerator door seal, unit checked okay."
Terry S.
SXS 22' RAM WHIRLPOOL WRS311SDHM02 "Checked the refrigerator and found the freezer evaporator frozen again, checked the thermistor and the heater assembly from the board both checked good spoke with Joel at Whirlpool tech support after conferring with his lead unit is determined to be non repairable.Joel7725569214"
Terry S.
MICROWAVE WHIRLPOOL WOC75EC0HS01 Replaced the UI UNIT CHECKED OKAY
Terry S.
DISHWASHER KITCHEN AID KUDE70FXBL5 "Installed the cabinet trim seal the customer purchased, unit tested okay."
Terry S.
ICEMAKER WHIRLPOOL GI15NDXZS2 "Replaced the compressor and filter dryer, pulled 45 vacuum held -22.7” for 30 minutes. Recharged unit checked okay.; used 1 AF1200 (1/4 VALVE) from stock"
Terry S.
BELLA KITCHENAID KRFC604FSS00 Replaced the icemaker unit checked okay.
Terry S.
20' FRENCH WHIRLPOOL WRF535SWHV01 "The damper assembly is dragging when it opens and closes, the damper needs replaced.; ordrng 1 W11131391 (harns-wire) and 1 WPW10594330 (control)"
Terry S.
DRYER WHIRLPOOL WED7500GC0 Replaced the parts listed unit checked okay.
Terry S.
DRYER WHIRLPOOL MEDB835DC4 Unit needs overlay; ordrng 1 W11158457 (overlay)
Terry S.
RANGE- ELEC - W WHIRLPOOL ACR4303MFS2 No display.; ordrng 1 W11297545 (cntrl-elec)
Terry S.
FRIDGE GE GFE26GMHEES Checked the refrigerator and found the fresh food evaporator motor not running unit needs the motor replaced.; ordrng 1 WR60X26866 (fan dc ff evap)
Terry S.
RANGE ELECTRIC WHIRLPOOL WFE505W0HZ1 "Checked the range and found the oven racks warped, both racks need replaced.; ordrng 2 WPW10268578 (rack-oven)s"
Terry S.
REFRIGERATOR WHIRLPOOL WRF989SDAB02 Replaced the compressor and evaporator recharged unit.; schdld next appmnt for 9/25 WED !
Terry S.
DRYER MAYTAG MEDB765FW0 Overlay did not come on console.; ordrng 1 W11089306 (overlay)
Terry S.
SXS 22' RAM WHIRLPOOL WRS311SDHM02 "Checked the refrigerator and found the freezer evaporator frozen up, defrosted the freezer evaporator and instructed the customer to observe the operation."
Terry S.
OVEN WHIRLPOOL JJW8630BAW "Replaced the door hinges on a upper oven, unit checked okay."
Terry S.
LAUNDRY MAYTAG MVWX655DW0 Sc Wes on the parts are stripped unable to remove.; ordrng 1 W10752719 (basket)
Terry S.
LAUNDRY MAYTAG MVWB765FW2 "Replaced the drum assembly, recalibrated the washer unit checked okay."
Terry S.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Customer could not find receipt.; schdld next appmnt for 8/2 FRI !
Terry S.
ICEMAKER KITCHENAID KUIX335HBL00 Wrong part; ordrng 1 1901A (pump) and 1 W11034363 (cntrl-elec)
Terry S.
19'' WHIRLPOOL WRT519SZDM02 Per TJ at tech support unit needs thermistor replaced.; ordrng 1 W10913629 (harns-wire) and 1 WPW10384183 (thermistor)
Terry S.
MICROWAVE WHIRLPOOL WOC54EC0HS01 Checked the microwave and over customer concern is heat at bottom of oven vent instructed customer this heat is normal.
Terry S.
FRIDGE WHIRLPOOL WRS588FIHZ Installed freezer drawer unit ok.
Terry S.
MICROWAVE KITCHENAID KOCE500ESS05 Checked the microwave and found motor turns properly. If problem occurs again will need UI W11093254.
Terry S.
MICROWAVE WHIRLPOOL WOC75EC0HS01 Display issues ; ordrng 1 W11351549 (UI)
Terry S.
DRYER - ELECTRIC AMANA NED4655EW1 "Checked the dryer and found the thermal fuse open, replaced the part unit checked okay.; used 1 WP3392519 (FUSE) from stock"
Terry S.
REFRIGERATOR KITCHENAID KRFC604FSS00 "Checked unit over and found refrigerator evaporator frozen solid, defrosted evaporator broke foam block in evaporator cover unit needs a new evaporator cover; ordrng 1 W10889360 (cover-evap)"
Terry S.
REFRIGERATOR KITCHEN AID KSSO42QMB01 "Checked the refrigerator and found the evaporator motor fading in and out, spoke with Leon at whirlpool tech support he recommended replacing the evaporator motor and the main board. Tech removed the board to be rebuilt. ; ordrng 1 W10822580 (evap fan motor) and 1 WPW10219463 (MAIN)"
Terry S.
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Replaced left refrigerator door unit checked okay.
Terry S.
REFRIGERATOR KITCHENAID KFIS29PBMS02 Installed the ice room adapter unit checked okay.
Terry S.
REFRIGERATOR WHIRLPOOL WSF26C3EXB01 Replaced the water line between the primary valve and the water filter. No leaks found.