Terry S.
Local Reviews
for Terry
Powered by Fluid LOCALOven Repair
Roland - Loveland, OH
Terry always does a great job. On time, problem solved.
Response from A to Z Appliance Service:
Thank you for writing a review! Terry is a vital part of our team.
Happy with service and technician. Covered by Kitchen Aid Insurance
Paul - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for writing a review!
Great service
Ken - Liberty Township, OH
Prompt service. Serviceman was on time - had to leave for a part but returned quickly. Serviceman was very polite and personable. I would certainly recommend Terry.
Response from A to Z Appliance Service:
Thank you for writing a review! Terry is a vital part of our team.
Very thorough service
Jeanne -
Terry was great. However, scheduling with the A - Z office was terrible, there is a large opportunity for improvement, I hope they do.
Response from A to Z Appliance Service:
Thank you for giving us your feedback!
Very professional
Elizabeth - Milford, OH
Response from A to Z Appliance Service:
Thank you for writing a review!
Tim
T - Cincinnati, OH
Terry was so nice and courteous. However the ice maker is not working. The mystery continues?!
Response from A to Z Appliance Service:
Thank you for writing a review. Someone will be reaching out to you soon regarding this issue.
Great service. Knowledgeable, friendly, and helpful
Steven - Loveland, OH
Great job
Response from A to Z Appliance Service:
Thank you for writing a review!
Great Service
Chetan - Lebanon, OH
Staff is very helpful and polite
Response from A to Z Appliance Service:
Thank you for writing a review!
Technician was good and fadt
Charlene - Madeira, OH
My issue is the part had to be replaced for the fourth time and your company was there more then that I never had to have a repair man to my house for the same thing over and over- not very convenient for me over the last 1 1/2 years
Response from A to Z Appliance Service:
Thank you for giving us your feedback! I will run this information by my manager as we take our customer's concerns very seriously and use them for future tech training. We apologize for any inconvenience that was caused, and we do hope the issue was resolved for good.
Fabulous Service
Kevin - Cincinnati, OH
The serviceman that helped me with my refrigerator went above and beyond. Very impressed!~
Response from A to Z Appliance Service:
Thank you for writing a review!
Thorough and efficient.
Rosanna - Cincinnati, OH
Very happy with this service opposed to the other two. And this call fixed the problems w/our new dishwasher.
Response from A to Z Appliance Service:
Thank you for writing a review for us. If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.
Best Ever
Ann - Cincinnati, OH
Quickly identified oven problem, had tools to remove oven. Ordered part and back in two days to complete repair. Company communicates scheduled repairs and when Terry would be at the house. Great company to work with.
Response from A to Z Appliance Service:
Thank you for giving us your feedback! We are glad to hear that the service experience met your expectations.
Great service
Tara - Loveland, OH
Terry is the nicest guy and went above and beyond to make sure things were right with my dryer. A to Z should be very proud of Terry!
Response from A to Z Appliance Service:
Thank you for giving us your feedback! Terry is a very important part of our team who strives to help each customer efficiently and thoroughly.
Excellent
Michael - Milford, OH
Thanks
Response from A to Z Appliance Service:
Thank you for writing a review!
Pleasant and professional
Mydonna - Cincinnati, OH
The man who came to service our fridge was perfect. Very knowledgeable, quick and friendly!
Response from A to Z Appliance Service:
Thank you for writing a review!
Prompt and professional service.
Nancy - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for writing a review!
Maytag repair
Sarah - Cincinnati, OH
Timely, friendly, knowledgeable
Response from A to Z Appliance Service:
Thank you for writing a review!
Everything was good.
Gerald - Cincinnati, OH
Everything was good.
Response from A to Z Appliance Service:
Thank you for writing a review! If there was anything we could have done to improve your experience and bring you 5-star service, please feel free to reach out and let us know.
Excellent service. On time for appointment, plus a call to inform me he was 10 minutes from the house
Dale Duermit - Cincinnati, OH
Terry was very efficient and did a quality job from installing the required parts, to the condition of the laundry area. Very clean. I will ask for Terry the next time I need any appliance repaired. Terry has made me a customer of A to Z.
Response from A to Z Appliance Service:
Thank you for writing a review! Terry plays a vital role on our team and strives to do each job efficiently and thoroughly.
Great service
Arjun - Fairfield, OH
Response from A to Z Appliance Service:
Thank you for leaving a review for us!
Great service
Jamie - Cincinnati, OH
Nice guy and quick on time - good job
Response from A to Z Appliance Service:
Thank you for writing a review!
Great service
Jeanne -
Response from A to Z Appliance Service:
Thanks for leaving a review!
A job well done. You’re informed during the day of the expected arrival time. That is helpful.
Harry - Madeira, OH
I will use this company again when needed.
Response from A to Z Appliance Service:
Thank you for writing a review! We are glad to hear your experience with us was positive.
No repair requested but still good service
Marybeth - Cincinnati, OH
Terry took the time to answer all of my questions, even though he was technically finished. I was very grateful!
Response from A to Z Appliance Service:
Thank you for writing a review! Terry is a very important member of our team who aims to serve the customer and do each job efficiently and thoroughly.
Kurt
Kurt - Milford, OH
Response from A to Z Appliance Service:
Thanks!
Terry S.
REFRIGERATOR KITCHENAID KRSC503ESS01 Replace the drip tray in the soap in the water dispenser assembly unit operating properly at this time
Terry S.
REFRIGERATOR KITCHENAID KRFC300ESS01 "Replaced the fill valve, unit operating properly at this time.Customer kept old parts."
Terry S.
RANGE WHIRLPOOL WFE550S0HZ1 Replace drawer glides on the droid self unit operating properly at this time
Terry S.
DRYER MAYTAG MEDB835DW4 Checked the dryer and found the motor has a dead spot in it and needs replaced.; ordrng 1 W10806761 (motor-drve) and 1 WP697772 (blower wheel)
Terry S.
DRYER - ELECTRIC MAYTAG MEDC465HW0 Found door switch stuck closed.; ordrng 1 WPW10569603 (switch-dor)
Terry S.
REFRIGERATOR KITCHEN AID KRSC703HPS00 Replace door cams for the freezer door still making a slight popping noise not quite as loud as it was straight to customer to add food to the door for weight that the camp should have to just wear in also found leak at water valve; ordrng 1 WPW10238100 (valve-inlt) and 1 WPW10341320 (valve-inlt)
Terry S.
DISHWASHER WHIRLPOOL WDF520PADM7 Checked unit over remove debris from pump area unit operating properly at this time
Terry S.
REFRIGERATOR JENN-AIR JS42SSDUDE01 Checked unit over replaced water valve unit still leaking. Call Jay at whirlpool tech support unit needs to be repaired with extending the waterline for the doorSR7726922751Edward; ordrng 2 8201815 (connector)s and 1 WPB5705307 (tube)
Terry S.
WASHER WHIRLPOOL WFW95HEXW2 Replaced vent blower unit operating properly at this time
Terry S.
OVEN DOUBLE WHIRLPOOL KODE500ESS04 Replaced the console and. Tested operation and unit operating properly at this time.SR7726869634Austin
Terry S.
REFRIGERATOR WHIRLPOOL WRF540CWHW00 Damper has a loud grinding noise unit needs damper replaced; ordrng 1 WPW10594329 (control)
Terry S.
KITCHEN KITCHENAID KDFE104HPS0 Check the dishwasher over found wash motor operating properly soap dispenser dispensing soap but not dispensing rinse aid properly unit needs soap dispenser replaced also found water is extremely hard see pictures in SD-Mobile; ordrng 1 W10861000 (detergent dispenser)
Terry S.
DRYER WHIRLPOOL WED5000DW2 Adhesive globed after seal installation unit needs door replaced as well as seal; ordrng 1 W10906683 (seal-door) and 1 WP695737 (door) and 1 WPY055980 (adhesive)
Terry S.
DISHWASHER WHIRLPOOL MDB8959AWS5 "Checked the dishwasher and found the drain hose clogged, cleared the hose with a drain snake. Operated the dishwasher and drained 3 times. Unit operating properly at this time."
Terry S.
TOPLOAD AUTO WA MAYTAG MVWB765FW3 "Replaced the fill valve, after finding valve get power but not opening. Unit operating properly at this time.; pckd up 1 W11165546 (valve)"
Terry S.
REFRIGERATOR WHIRLPOOL WRS571CIHB01 Checked unit over found air damper not closing completely still allowing air into the refrigerator section unit needs damper replaced; ordrng 1 W10316760 (thermistor) and 1 W11164593 (diffuser)
Terry S.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 Checked unit over fan compressor running but not pumping properly do not suspect the leak; ordrng 1 W10832994 (compressor)
Terry S.
COOKTOP WHIRLPOOL WFE515S0ES2 Replaced right rear element and switch for element unit operating properly at this time
Terry S.
REFRIGERATOR WHIRLPOOL GI6FDRXXY07 Check unit over found icemaker is constantly cycling and not filling unit had bad module replace the icemaker assembly unit filled unit operating properly at this time
Terry S.
TOPLOAD AUTO WA MAYTAG MVWP575GW0 Checked unit over found error code for the motor assembly also found unit making grinding noise in the gearcase unit needs gear case motor and split assembly replaced; ordrng 1 W10721967 (drive pulley) and 1 W11131260 (gearcase) and 1 W11222082 (motor-drve)
Terry S.
DISHWASHER KITCHENAID KDPE234GPS0 Check the dishwasher over found no power out of the main board to the consul unable to determine if the issue started in the console or the main board ordering main board and consul to repair dishwasher; ordrng 1 W11162736 (console) and 1 W11305303 (cntrl-elec)
Terry S.
WASHER WHIRLPOOL WFW6620HC0 "F6E3 error code in the machine, the washer needs the MCU , ACU replaced; ordrng 1 W11322905 (cntrl-elec)"
Terry S.
ICEMAKER KITCHENAID KUIX505ESS1 Checked unit over found thermistor values off replace thermistor unit operating properly at this time.; pckd up 1 WPW10511923 (thermistor)
Terry S.
REFRIGERATOR WHIRLPOOL KRMF706EBS01 Replace the drip pan in the damper control unit operating properly at this time
Terry S.
DRYER WHIRLPOOL WED6620HW1 Checked the dryer and found the baffle screw is loose causing the baffle to “flop” tightened the screws and the dryer is operating properly at this time.
Terry S.
WASHER MAYTAG MVWB835DW3 Check the washer over found multiple error codes per the customer the unit Hass to be unplugged and power reapplied to get unit to operate properly also found the drain pump not pumping properly unit needs main control board and also the drain pump replaced estimate given
Terry S.
REFRIGERATOR JENN-AIR JS42SSDUDE01 Checked unit over found unit dripping from water valve under the refrigerator turned off the water unit needs valve replaced; ordrng 1 W11243758 (valve) and 1 WP2300868 (fitting)
Terry S.
RANGE ELECTRIC WHIRLPOOL WFE550S0HZ1 Unit over found right side drawer glide cracked unit needs drawer glide assembly replaced; ordrng 1 W10807828 (glide-drwr)
Terry S.
REFRIGERATOR WHIRLPOOL GS6NBEXRQ01 Replaced ice maker instructed customer on incoming water pressure issue unit checked OK
Terry S.
DISHWASHER KITCHENAID KDTE334GPS0 Found left door hind he bent; ordrng 1 WP8534854 (door hinge)
Terry S.
N/A N/A GEW9878PW0 Checked unit over found open door switch replace the door switch assembly unit operating properly at this time; pckd up 1 WPWP3406107 (SWITCH)
Terry S.
REFRIGERATOR JENN-AIR JUD24FCECX00 Checked unit over found light switch open for the lower drawer compartment area unit needs switch replaced; ordrng 1 W10721454 (switch)
Terry S.
WASHER MAYTAG MVWB865GW0 "Replaced the console & lid lock, unit operating properly at this time."
Terry S.
FRENCH DOOR XTER WHIRLPOOL WRX735SDHZ02 "Customer has a safety concern with the refrigerator rolling out on her toes when she tries to open the door, remove toe grill and re-leveled and reposition the refrigerator feet to securely connect the refrigerator to the floor so would not roll on customers foot"
Terry S.
RANGE ELECTRIC WHIRLPOOL WFE505W0HS1 Checked unit over found temperature settings not matching to oven temperature on free heat unit preheating to cooler temperature then desired unit needs probe and EEOC and replaced; ordrng 1 W11314391 (cntrl-elec) and 1 WPW10181986 (sensor)
Terry S.
WASHER WHIRLPOOL WFW95HEXW2 Checked the washer and found the vent fan leaking unit needs the vent fan replaced.; ordrng 1 WPW10434964 (fan)
Terry S.
REFRIGERATOR KITCHENAID KRFC300ESS01 Checked unit over found valve leaking turned off water to the refrigerator in the basement customer damage to the freezer door trying to open the freezer take gave customer estimate of the door customer declined van estimate but approved estimate to replace the water valve; ordrng 1 WPW10420083 (valve)
Terry S.
MICRO/OVEN WHIRLPOOL WOC75EC7HS03 Replace compliance manager board and consul Paul whirlpool tech-support customer to observe operation
Terry S.
WASHER MAYTAG MVWB865GW0 "Checked the washer and found the unit not responding properly, replaced the main board and tested unit operation and unit operating properly at this time."
Terry S.
REFRIGERATOR WHIRLPOOL WRX988SIBM01 "Checked the refrigerator and found the right side track retainer screw loose and not allowing the deli drawer to open or close properly, installed the screw in the proper position and unit operating properly at this time."