Terry S.
Local Reviews
for Terry
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Rhonda` - Little Rock, AR
Good service.
Cary - Cincinnati, OH
Very honest and straightforward. Very friendly. Knowledgeable
Great
Helmot - Blue Ash, OH
Probably his best. The refrigerator does not work
Great work and super quick
Nicole - Cincinnati, OH
great service
Debbie - Loveland, OH
Great service
Brandy - Milford, OH
He did a great job.
Response from A to Z Appliance Service:
Thank you for writing a review!
CC
Cynthia - Milford, OH
Response from A to Z Appliance Service:
Thank you!
maytag repair
Rae - Loveland, OH
fantastic experience. quick efficient and on time
Response from A to Z Appliance Service:
Thank you for giving us your feedback!
Cynthis
Cynthia - Milford, OH
Response from A to Z Appliance Service:
Thank you!
Great service
Jeanne -
Terry is a professional- knows his stuff and listens to his customers. Always a pleasure
Response from A to Z Appliance Service:
Thank you for writing a review!
Very good service
Karen - West Chester Township, OH
Very good customer service. Ran diagnostic, ordered parts. When parts arrived scheduled to come back to repair. Removed broken parts and replaced new. Removed lots of frozen ice from behind inside fridge panel. Left no mess.
Response from A to Z Appliance Service:
Thank you for giving us your feedback! We are glad to hear that your experience met your expectations.
Great
Peggie - Cincinnati, OH
Polite, efficient, nice ,fair. Thanks for timely service.
Response from A to Z Appliance Service:
Thank you for writing a review!
Great
Naomi - Goshen, OH
he did a wonderful job. very polite Terry is a great worker he gets a 100 .THANKS TO EVERY ONE AND TO U TERRY ..THANKS MAYTAG FOR YOUR KIND SERVICE . DOING THIS THANKS AGAIN I APPREACITE IT FR.BOTTOM OF MY HEART .GOD BLESS U ALL
Response from A to Z Appliance Service:
Thank you for writing a review! We are glad to hear the service provided met your expectations!
Great
Gisela - Cincinnati, OH
He knew immediately what the he Problem was. Very efficient, neat and very friendly.
Response from A to Z Appliance Service:
Thank you for writing a review for us!
Oven Repair
Roland - Loveland, OH
Terry always does a great job. On time, problem solved.
Response from A to Z Appliance Service:
Thank you for writing a review! Terry is a vital part of our team.
Happy with service and technician. Covered by Kitchen Aid Insurance
Paul - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for writing a review!
Great service
Ken - Liberty Township, OH
Prompt service. Serviceman was on time - had to leave for a part but returned quickly. Serviceman was very polite and personable. I would certainly recommend Terry.
Response from A to Z Appliance Service:
Thank you for writing a review! Terry is a vital part of our team.
Very thorough service
Jeanne -
Terry was great. However, scheduling with the A - Z office was terrible, there is a large opportunity for improvement, I hope they do.
Response from A to Z Appliance Service:
Thank you for giving us your feedback!
Very professional
Elizabeth - Milford, OH
Response from A to Z Appliance Service:
Thank you for writing a review!
Tim
T - Cincinnati, OH
Terry was so nice and courteous. However the ice maker is not working. The mystery continues?!
Response from A to Z Appliance Service:
Thank you for writing a review. Someone will be reaching out to you soon regarding this issue.
Great service. Knowledgeable, friendly, and helpful
Steven - Loveland, OH
Great job
Response from A to Z Appliance Service:
Thank you for writing a review!
Great Service
Chetan - Lebanon, OH
Staff is very helpful and polite
Response from A to Z Appliance Service:
Thank you for writing a review!
Technician was good and fadt
Charlene - Madeira, OH
My issue is the part had to be replaced for the fourth time and your company was there more then that I never had to have a repair man to my house for the same thing over and over- not very convenient for me over the last 1 1/2 years
Response from A to Z Appliance Service:
Thank you for giving us your feedback! I will run this information by my manager as we take our customer's concerns very seriously and use them for future tech training. We apologize for any inconvenience that was caused, and we do hope the issue was resolved for good.
Fabulous Service
Kevin - Cincinnati, OH
The serviceman that helped me with my refrigerator went above and beyond. Very impressed!~
Response from A to Z Appliance Service:
Thank you for writing a review!
Thorough and efficient.
Rosanna - Cincinnati, OH
Very happy with this service opposed to the other two. And this call fixed the problems w/our new dishwasher.
Response from A to Z Appliance Service:
Thank you for writing a review for us. If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.
Terry S.
REFRIGERATOR WHIRLPOOL MSS25C4MGZ01 Per customer unit was serviced by another company on 6/22.
Terry S.
WASHER WHIRLPOOL MVWB765FW3 "Replaced valve. Checked operation, good; dspstn on spec-tagged invntry: 1 W11165546 VALVE"
Terry S.
DRYER MAYTAG MEDC465HW0 Removed debris from blower wheel checks good
Terry S.
RANGE WHIRLPOOL WFG515SOEW1 Baking pans in warming draw shorting against igniter. Moved pans repaired wire unit checks good
Terry S.
WASHER WHIRLPOOL WTW6400SW1 "Checked the washer and found a 'ol' error code, unpin further testing determined the main control board needs replaced. Gave estimates of Part numbers WPW10189966"
Terry S.
COOK TOP - ELECT JENNAIR JED3430WS00 Check the cooktop over found switch for right rear element not operating properly unit needs switch replaced; ordrng 1 WPW10215034 (Switch)
Terry S.
REFRIGERATOR WHIRLPOOL WRR56X18FW02 "Checked the refrigerator and found the evaporator frozen, cleared the ice. Found the controls not putting the refrigerator into defrost. Unit needs the controls replaced.; ordrng 1 W11253231 (contrl-box)"
Terry S.
REFRIGERATOR WHIRLPOOL WRS321SDHB04 "Check the refrigerator over found frozen fill tube clear to fill tube,unit operating properly"
Terry S.
WASHER MAYTAG MVWC565FW1 Checked the washer and found F1E1 error code.; ordrng 1 W11162438 (cntrl-elec)
Terry S.
REFRIGERATOR WHIRLPOOL WRF555SDHW01 Check the refrigerator over found the ice bucket with an ice dam in it cleared the ice dam and the ice bucket needed operation properly at this time
Terry S.
WASHER WHIRLPOOL WFW6620HC0 Checked the washer and found the bellows torn per s/pW11436352 unit needs the bellows and ACU replaced ; ordrng 1 W11314648 (bellow) and 1 W11322905 (cntrl-elec)
Terry S.
OVEN WHIRLPOOL WOD51EC7HS01 Replaced both AC use in the UI unit still not working properly testing the electric under load unit only get 99 V under a load instructed customer to contact electrician
Terry S.
REFRIGERATOR JENNAIR JFC2089HPY Customer has a water tank that is frozen. Also needs a cover for the bottom crisper and the right door seal is torn. Customer declined the est for repairs. See SD picks for part numbers is repairs are required.
Terry S.
FREEZER WHIRLPOOL GB9FHDXWS08 "Checked the refrigerator and found the water valve leaking by, unit needs the valve replaced.; ordrng 1 WPW10498976 (valve)"
Terry S.
RANGE JENN-AIR JES9800CAF01 Pulled back panel off checked terminal block and wire harness..pulled front control panel checked pulled top checked..everything looks good..ran and tested working properly at this time...pictures of same in sd quick pics
Terry S.
WASHER ADMIRAL ATW4675YQ1 Check unit over after error codes found..recalibrated washer..ran automatic test cycle working properly at this time..as designed.
Terry S.
BTM FRENCH DOOR- KITCHEN AID KFIS20XVMS8 "Replaced the compressor and filter dryer, recharged the refrigerator and dryer when plugged back in, the display was not correct and would not respond. Spoke with Andrew at whirlpool tech support he recommended the UI board be replaced. Part NLA.AndrewSR7727741570; used 1 AF1200 (1/4 VALVE) from stock"
Terry S.
N/A N/A n/a "Both door seals torn..freezer and refrigerator..; ordrng 1 2177310 (gasket,door fzr(blk)) and 1 2177311 (gasket,door ff (blk))"
Terry S.
TM 22' MFD WHIRLPOOL WRT518SZFM00 Check the refrigerator over found ice bowl in upper right corner of evaporator no other frost pattern suspect leak in evaporator motor and compressor and evaporator; ordrng 1 W10575980 (compressor) and 1 W10836706 (evaporator)
Terry S.
TRIO CD KITCHENAID KRFC300ESS03 Damper door grinding sound..replacing..; ordrng 1 WPW10594329 (control)
Terry S.
UPRIGHT / CHEST WHIRLPOOL WZF34X16DW Compressor not starting..needs start device..; ordrng 1 W11092533 (start-dev)
Terry S.
BELLA KITCHENAID KRFC704FBS00 "Ice build up on the freezer evaporator, cleared the ice and checked the sensor it and the board needs replaced.; ordrng 1 W11204566 (harns-wire) and 1 W11241268 (bracket) and 1 W11334214 (CONTROL )"
Terry S.
BTM FRENCH DOOR- KITCHEN AID KFIS20XVMS8 Ran test and diagnostic..found the compressor was getting hot and kicking Thermal over load..needs compressor..; ordrng 1 W10233960 (compressor)
Terry S.
WASHER WHIRLPOOL WFW6620HC0 Over load or small load error code checked service pointer ..needs bellows and ACU...w11375982 w11436352..; ordrng 1 W11314648 (bellow) and 1 W11322905 (cntrl-elec)
Terry S.
19'' WHIRLPOOL WRT519SZDM05 Costumer request reschedule..; schdld next appmnt for 5/1 FRI !
Terry S.
ICEMAKER KITCHENAID KUIX535HPA00 Secondary drain pump leaking..needs pump replaced..; ordrng 1 W10702856 (pump)
Terry S.
REFRIGERATOR KITCHENAID KRFF305ESS02 Adjusted back compressor panel ..working properly at this time..
Terry S.
ICEMAKER KITCHENAID KUIX505ESS2 Replaced harness transformer then found also the secondary drain pump was open replaced the drain pump assembly reassemble ice machine unit operating properly at this time; pckd up 1 WPW10825875 (PUMP)
Terry S.
WASHER WHIRLPOOL WTW5000DW0 Over sudzs error code..recalibrated working properly at this time..
Terry S.
DRYER AMANA NED4655EW1 "Checked the dryer found no power from the motor to the element, replaced the motor and still no heat unit needs the timer replaced.; ordrng 1 W10857612 (timer), used 1 279827 (MOTOR) from stock"
Terry S.
LAUNDRY AMANA NTW4516FW3 Check the washer over found unit has error code for overfill check the pressure to turn the air down it is clear unit needs main board replaced; ordrng 1 W11170317 (cntrl-elec)
Terry S.
MICRO/OVEN WHIRLPOOL RMC305PVS00 "Checked the microwave and found, the switch holder bracket broken. The part subs to W10727408 but this kit only contains the switch’s not the holder. The part needed is NLA this is verified thru 2 sources, Dayton appliance parts ( which has the kit in stock and verified there is only switches in the kit ) and Repair Clinic.; ordrng 3 W10211972 (switch)s and 1 W10727408 (switch)"
Terry S.
WASHER MAYTAG MVWB835DW5 Checked the washer and found a loud squealing noise from the gearcase assembly. Unit needs the gearcase replaced.; ordrng 1 W10754448 (clutch) and 1 W10811956 (drum assy)
Terry S.
OVEN KITCHENAID KEBK171BSS01 "Unit has blown fuse suspect short in the board, needs fuse and board replaced.; ordrng 1 W10570049 (panl-cntrl) and 1 WPW10317343 (cntrl-elec) and 1 WPW10545255 (fuse-thrml)"
Terry S.
BELLA KITCHENAID KRFC704FBS01 Checked unit over found still too frozen refrigerator also needs icemaker replaced; ordrng 1 W10917894 (tube-water)
Terry S.
LAUNDRY WHIRLPOOL WETLV27HW1 Customer believes the unit is still under warranty they are calling whirlpool.
Terry S.
REFRIGERATOR KITCHEN AID KRFF707ESS01 Customer canceled service on phone during call ahead.
Terry S.
STOVE KITCHEN AID KDRU783VSS03 "Spoke with the customer, he understands that we do not normally do over the phone diagnostic services. Explained the fee structure to him of plus tax today and if he wanted us to repair when able to that he would owe additional plus labor, parts and tax, he agreed to this. The problem with the stove is the display is out on the range. I explained that could be either the display board or the power supply board. He is going to consider his options because of the technician not being able to enter the home at this time"
Terry S.
REFRIGERATOR KITCHENAID KRFC704FSS00 Found fill tube frozen in the door also found fill tube heater open unit needs door replaced; ordrng 1 W10849515 (dor-fip)
Terry S.
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Check unit over icemaker not getting water unit needs water valve replaced; ordrng 1 WPW10179146 (valve-inlt)