Local Reviews
for Shawn
Powered by Fluid LOCALGreat service!
Amy - Beckett Ridge, OH
Response from A to Z Appliance Service:
Thanks!
Steve
Steve - Middletown, OH
Response from A to Z Appliance Service:
Thanks!
All-round excellent service person
Ann - Hamilton, OH
Response from A to Z Appliance Service:
Thank you!
Amazing Appliance Mechanic
Denise - Cincinnati, OH
The service was very impressive along with the knowledge. So far, the issue seems to be fixed. I would definitely call this company again for a service call. The service technician was flexible with the time I needed the day the technician arrived. A real life human being calls you, to confirm the time of the appointment, he also called with a 25 minute window too say he was on his way. Excellent everything and I would only think to call this company again. Very professional.
Great and friendly service
Tyler - Hamilton, OH
smcneil@atoz1.com
WASHER WHIRLPOOL WTW4855HW1 Checked unit underneath the belt slipped off due to shield falling off ordering new shield and mounting screws.; ordrng 1 W11409708 (Shield) and 2 WP22001995 (Screw)s and 1 W11239857 (Belt)
smcneil@atoz1.com
WASHER WHIRLPOOL WFW6620HC0 Customer found that when they delivered the washing machine they did not remove the shipping pins he remove the shipping pins that shaking and shimmying is gone he also had mentioned that every so often it would not go completely through a spin cycle everything checks fine at this time
smcneil@atoz1.com
REFRIG MAYTAG MSD2576VEM00 Called tech line went over everything with them it is going to not repairable SR#7729113938 after putting two compressors in the fridge runs for a min it shuts off making a loud noise
smcneil@atoz1.com
N/A N/A n/a Found the fan was not working on all three speeds ordering fan as well; schdld next appmnt for 10/29 THU AM
smcneil@atoz1.com
REFRIG MAYTAG MSD2576VEM00 Install brand new compressor once plug the compressor in it started make a loud rumbling noise bad compressor will return tomorrow to install a new compressor; ordrng 1 W10233961 (Compressor)
smcneil@atoz1.com
WASHER MAYTAG MHW6630HW0 Inspected unit front area watermark seen coming from dispenser area
smcneil@atoz1.com
WASHER WHIRLPOOL WET4024HW Checked unit suspension rod missing ; ordrng 1 W11174583 (Suspension rod)
smcneil@atoz1.com
N/A N/A n/a Customer was not going to be available today rescheduled him for Wednesday in the a.m.; schdld next appmnt for 10/21 WED AM
smcneil@atoz1.com
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Call tech support I did not see the freezer evaporator fan running the temperature in the freezer was at 20 degrees the temperature in the fridge was at 38 was told that there most likely will be a three-way valve issue not sending the right refrigerant to the freezer evaporator ordering 3-way valve; ordrng 1 W11094466 (3 way valve)
smcneil@atoz1.com
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Replace the couplers for the water lines everything checks fine at this time
smcneil@atoz1.com
WASHER MAYTAG MHW6630HW0 Part didn't attach to original ticket ; ordrng 1 W11465533 (Dispenser)
smcneil@atoz1.com
DISHWASHER WHIRLPOOL WDT750SAHZ0 Installed clips dishwasher working fine
smcneil@atoz1.com
ICEMAKER WHIRLPOOL WRX986SIHZ00 Replaced door everything checks out for now
smcneil@atoz1.com
"M/W OTR, PURCHA" WHIRLPOOL WMH31017HZ3 Confirmed customer issue the unit will cook on defrost ordering control. ; ordrng 1 W10892389 (Control board)
smcneil@atoz1.com
LAUNDRY MAYTAG MVW7232HW0 We need to come out and let washer go through entire cycle to see what it is doing; schdld next appmnt for 10/27 TUE PM
smcneil@atoz1.com
KITCHEN KITCHENAID KDTE204GPS0 Brandy front row of the lower rack was rusting looked on the warranty lookup found it the racks are covered for 5 years ordering new lower rack; ordrng 1 WPW10525642 (Lower rack)
smcneil@atoz1.com
FREEZER WHIRLPOOL KRMF706ESS01 Found temperature in freezer to be about 15 degrees temperature and ice maker area was 24 degrees compressor is not pumping properly ordering new compressor; ordrng 1 W10832994 (Compressor)
smcneil@atoz1.com
ICEMAKER KITCHENAID KUIX335HPS00 Found compressor not cooling plate ordering compressor.; ordrng 1 WPW10605286 (Compressor)
smcneil@atoz1.com
LAUNDRY WHIRLPOOL WTW7300DW0 Replaced washplate everything checks out good for now
smcneil@atoz1.com
RANGE WHIRLPOOL WFG550S0HZ1 Replaced top everything checks fine at this time
smcneil@atoz1.com
REFRIGERATOR WHIRLPOOL MDB9959SKZ0 Found that inlet valve threads were stripped ordering new inlet valve; ordrng 1 W11434044 (Inlet valve assy.)
smcneil@atoz1.com
FREEZER WHIRLPOOL WRF767SDHZ Found that the stop pins on the right side of the freezer drawer was broken ordering new pins; ordrng 1 WPW10485096 (Stop pin) and 1 WPW10485089 (Stop pin)
smcneil@atoz1.com
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Ice not cycling properly order user interface and wiring harness; ordrng 1 W11284720 (Front panel UI) and 1 W10884720 (Harness)
smcneil@atoz1.com
COOK TOP - ELECT IKEA ICI500XB01 Stove not recognizing proper pan on burner
smcneil@atoz1.com
KITCHEN WHIRLPOOL WDF331PAHS0 Found there was just a loose wire on the control pushed it back in dishwasher is now working fine; ordrng 1 W11087226 (Control)
smcneil@atoz1.com
REFRIGERATOR KITCHENAID KRFF707ESS01 Found the evaporator iced up ordering evap fan; ordrng 1 W11033168 (Evap fan)
smcneil@atoz1.com
RANGE WHIRLPOOL WFC150M0EB2 Found that if you were to put the burner back in that position it would automatically just come on infinite switch is bad; ordrng 1 WP3148953 (Inf switch)
smcneil@atoz1.com
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 Replace the cam on the door hinge there was not one does not look like there was ever one there door is now open and closing properly everything checks fine at this time
smcneil@atoz1.com
OVEN WHIRLPOOL WFG320M0BW2 Went ahead and started up the oven oven lit everything checked fine the pan that he was mentioning that was warped was just the heat exchanging pan on the bottom which is normal the other issue was was that he has brand new smoke detectors I believe that they were going off due to just the cooking but they might be a little too sensitive but everything else checks mine at this time
smcneil@atoz1.com
BELLA WHIRLPOOL WRF954CIHM00 Installed freezer door in the process of installing the freezer door noticed that there was a dent and the left fridge door now ordering fridge door; ordrng 1 LW11034290 (Door)
smcneil@atoz1.com
WASHER MAYTAG MVWC565FW2 Found that if you put washer into a spin at a slight little shimmy and Shake went ahead and got a couple of blankets put in there from customer and it made some more noise bad customer staying with me everything sounds fine at this time and formed her that everything that I seen or heard was all normal everything checks good
smcneil@atoz1.com
DISHWASHER WHIRLPOOL WDT710PAHW1 Ran dishwasher through a normal cycle motor came on filled with water everything sounds good from this point I had water sloshing around inside there I told customer to try changing up soap to see if maybe that will help as far as the drawing goes informed her that the new dishwashers do not dry the way that the old style dishwashers did everything checks fine at this time
smcneil@atoz1.com
WASHER WHIRLPOOL WTW7500GC2 Replace lid washing machine checks fine at this time
smcneil@atoz1.com
LAUNDRY WHIRLPOOL WTW7300DW0 Found that the agitator in the middle of the washer was not attached properly and not spinning ordering new wash plate; ordrng 1 W10752283 (Wash plate)
smcneil@atoz1.com
WASHER WHIRLPOOL MVWX655DW2 Found the inner tub had some movement in it back and forth left to right or during inter tub and gear case; ordrng 1 W10752719 (Inner tub) and 1 W11035751 (Gear case)
smcneil@atoz1.com
"M/W OTR, PURCHA" UNKNOWN UMV1160CB6 Install control fan still did not come on or during fan; ordrng 1 W11441128 (Blower motor)
smcneil@atoz1.com
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Replaced the freezer light module all the lights came on everything checks fine at this time I got; dspstn on spec-tagged invntry: 1 W10695459 MODULE
smcneil@atoz1.com
DISHWASHER WHIRLPOOL WDT750SAHZ0 Found that the mounting brackets had broken not allowing the dishwasher to stay in place ordering new mounting brackets; ordrng 2 WP8269145 (Bracket)s
smcneil@atoz1.com
REFRIGERATOR MAYTAG MRT118FFFH01 Replace thermistor and was told by tech line to put a little tape over one of the return for the refrigerator to keep it from freezing the refrigerator
smcneil@atoz1.com
REFRIGERATOR WHIRLPOOL WRX988SIBE00 Found that the fridge evaporator was frosted up we'll need to defrost that's going to take a while ordering the evaporator harness with defrost thermostat and thermistor; ordrng 1 W10837236 (Harness)