Local Reviews
for Shawn
Great service
Mark - Liberty Township, OH
Response from A to Z Appliance Service:
Thanks!
Good Service
Ralph - West Chester Township, OH
Response from A to Z Appliance Service:
Thanks!
Dishwasher repaired
"327220page - Middletown, OH
Response from A to Z Appliance Service:
Thanks!
fast, friendly, helpful
Jesse - Fairfield, OH
Response from A to Z Appliance Service:
Thank you for the review!
Great service!
Amy - Beckett Ridge, OH
Response from A to Z Appliance Service:
Thanks!
Steve
Steve - Middletown, OH
Response from A to Z Appliance Service:
Thanks!
All-round excellent service person
Ann - Hamilton, OH
Response from A to Z Appliance Service:
Thank you!
Amazing Appliance Mechanic
Denise - Cincinnati, OH
The service was very impressive along with the knowledge. So far, the issue seems to be fixed. I would definitely call this company again for a service call. The service technician was flexible with the time I needed the day the technician arrived. A real life human being calls you, to confirm the time of the appointment, he also called with a 25 minute window too say he was on his way. Excellent everything and I would only think to call this company again. Very professional.
Great and friendly service
Tyler - Hamilton, OH
shawn m.
DRYER AMANA NED4655EW1 Found that one of the wires to the thermistor had popped off of the back not allowing the heating element to come on once I reinstalled wire was a red wire with white stripe everything kicked on started heat and working fine
shawn m.
DISHWASHER MAYTAG MDB4949SHZ1 Hook the cord up to the dishwasher dishwasher powered ride-on I started it I could feel my water valve humming everything checks fine at this time
shawn m.
WASHER MAYTAG MVW7232HW0 Found it not on all loads will not go through complete cycle gets to about the middle and goes back into a sensing and will not move forward from that point ordering main control; ordrng 1 W11419171 (Control)
shawn m.
REFRIGERATOR WHIRLPOOL WRS325SDHZ05 Customer states that the noise pops up randomly throughout the day last for 5 to 10 seconds I believe it's going to be in the water valve for the ice maker ordering water valve; ordrng 1 WPW10179146 (Water valve)
shawn m.
"M/W OTR, PURCHA" MAYTAG MMV4205DS0 Found the customer had ordered the wrong switch for the door lockers a customer is reordering switch and replacing everything else checks find
shawn m.
WASHER MAYTAG MVWB865GW0 Found the washer would not start it just beep at you I unplugged it for a few minutes plugged it back in what power on go to normal cycle and then would not let you adjust out of that cycle ordering user interface in main control; ordrng 1 W11162440 (Control) and 1 W11135391 (User interface)
shawn m.
DRYER WHIRLPOOL WED7500GC0 "Found the hinges are sprung so when you push the door shut that gets to go to close and then pops back open ordering new hinges; ordrng 1 W11371722 (Hinge) and 1 W11376139 (Hinge), dspstn on spec-tagged invntry: 1 279570 LATCH"
shawn m.
WASHER MAYTAG MVWX655DW1 Found the drive hub for the inner tub was stripped out not engaging when it would go into the spin need approval order drive hub; ordrng 1 W10528947 (Drive hub)
shawn m.
WASHER MAYTAG MVWB765FW4 Call tech support found out that most likely going to be in the main control due to the fact that the fabric softener dispensed is on every other load except for delicate ordering new main control; ordrng 1 W11429620 (Control)
shawn m.
WASHER MAYTAG MVWX655DW1 Found the drive hub on the inner tub at stripped out not allowing the tub to engage into a spin ordering drive hub will need to put on list if part comes in sooner; ordrng 1 W10528947 (Drive hub)
shawn m.
LAUNDRY WHIRLPOOL MVW7232HW0 Rain washer through a test cycle everything check fine found that the customer was doing smaller loads that it was going off balance on certain loads informed them to try to run larger loads through the wash cycle to try to allow it to balance properly everything checks fine at this time
shawn m.
"M/W OTR, PURCHA" WHIRLPOOL WMH31017HW3 Could not get the microwave to make the noise customer had a recording of it it sounds and I believe it's going to be in the fan ordering new fan; ordrng 1 W11441128 (Fan)
shawn m.
REFRIGERATOR KITCHENAID KRFF507HPS00 Found the upper lights and the light in the freezer were out replace the freezer light module all of my lights came back on everything checks fine at this time; dspstn on spec-tagged invntry: 1 W10695459 MODULE
shawn m.
REFRIGERATOR KITCHENAID KRMF606ESS01 Installed new adapter for the ice maker compartment everything checks fine at this time
shawn m.
MICROWAVE WHIRLPOOL WMH31017HZ3 Found it the light bulb keeps burning out on the microwave also found that the light button on the control is not engaging or shutting off the light ordering control and socket; ordrng 1 W10210871 (Socket) and 1 W10892389 (Control)
shawn m.
LAUNDRY WHIRLPOOL WTW5000DW1 Found the agitator was stripped out not wanting to agitate ordering new wash plate; ordrng 1 W10752283 (Wash plate)
shawn m.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Installed rack stops and new rack adjusters dishwasher is working fine at this time
shawn m.
WASHER WHIRLPOOL WTW8500DC0 Found the washer plate was coming loose put threadlocker on bolt tightened back down everything checks fine at this time
shawn m.
N/A N/A GB2SHTXTQ00 Found water spraying out of the top of the valve ordering new valve; ordrng 1 WP67006531 (Water valve)
shawn m.
DISHWASHER MAYTAG MDB8959SKZ0 Found the clip that holds the middle spray arm to the bottom of the upper rack was broken allowed the spray arm to fall must have happened during the process of me replacing that middle rack ordered parts; ordrng 1 W11174340 (Upper spray arm)
shawn m.
MICROWAVE IKEA IBMS1455DS01 Found the start button was not engaging ordering user interface; ordrng 1 W10892029 (User interface)
shawn m.
WASHER AMANA NTW4516FW2 Found that there was power coming to the washing machine I could not even get it to go into a diagnostic mode ordering new control; ordrng 1 W11170317 (Control)
shawn m.
REFRIGERATOR KITCHENAID KRFF507HPS00 I found that the damper was not opening and closing ordering do damper customer also informed me that the ice maker would stop working after about a month they have to unplug it and plug it back in to get it to work to ordering the user interface as well; ordrng 1 WPW10479155 (Damper) and 1 W11405309 (User interface)
shawn m.
MICROWAVE KITCHENAID KMHC319EBL0 Installed new door and a process I broke the trim going around the inside ordering new trim; ordrng 1 W10478653 (Trim)
shawn m.
DRYER WHIRLPOOL MED7230HW0 Took Dryer part went to install heating element and or the cut off found all of those parts checked fine no issues there put dryer back together and dryer found voltage not going down to heating element for men control ordering user interface and Main control parts are going to be on backorder; ordrng 1 W11441687 (Main control) and 1 W11413567 (User interface)
shawn m.
DISHWASHER MAYTAG MDB8959SKZ0 Replace upper rack everything checks fine at this time
shawn m.
ICEMAKER WHIRLPOOL WRV986FDEM01 Replaced motor is now working fine
shawn m.
WASHER WHIRLPOOL WFW95HEDW0 When I went to open up the box I noticed it had been re-taped I pulled part out seeing that there were installed marks one of the upper flaps had been broken off do not believe this is a new part need to give this part back to Wayne; ordrng 1 W11032117 (Control)
shawn m.
WASHER WHIRLPOOL MVWB835DW4 Installed LED switch everything checks fine at this time
shawn m.
DRYER WHIRLPOOL MED7230HW0 Found the dryer would power on start up dryer it would start tumble but would not heat I checked my voltage in the back everything checked fine there have an issue with my heating element; ordrng 1 WP3387747 (Heating element) and 1 280148 (Cut off)
shawn m.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Found the right side upper rack one of the wheels had broken lost the stop to the rack track have to order new stops and rack Adjusters; ordrng 2 WPW10508950 (Stops)s and 1 W10712395 (Adjusters)
shawn m.
REFRIGERATOR N/A KRMF606ESS01 Found there was water leaking down from the ice maker area into the bottom of the crisper leaking out of the crisper into the freezer there is a service bulletin on this issue ordering parts; ordrng 1 W10864518 (Adapter)
shawn m.
REFRIGERATOR KITCHENAID KRMF706ESS01 Found the crisper drawer user interface had gotten wet causing the problems once I disconnected user face everything started working fine ordering a new user interface; ordrng 1 WPW10769076 (User interface)
shawn m.
DISHWASHER WHIRLPOOL WDT710PAHB1 Found out having had a little bit of something in the dishwasher I cleaned all the suds out ran it had no leak also found that the dishwasher was installed with a slight lean forward to where all of the water was wanting to stay in the front of the dishwasher inform the customer that she'd have to have it pulled and leveled everything else check fine
shawn m.
REFRIGERATOR KITCHENAID KRMF706EBS01 Found it this was still within a 1-year customer does not have to pay the diagnostic fee I believe it's either going to be in the upper modules or the LED control ordered both; ordrng 1 W10804160 (L E D control) and 1 W11205082 (Module)
shawn m.
DISHWASHER WHIRLPOOL WDT970SAHB0 Found that the stop for the middle rack on the left side is broken allowing the drawer to pull out and not shut all the way ordering two new stops; ordrng 2 WPW10508950 (Stop)s
shawn m.
REFRIGERATOR KITCHENAID KRMF706ESS01 Found some noise coming out of the back area of the refrigerator and inside the freezer I tried adjusting the feet up and down to see if I couldn't get noise to dissipate at started to somewhat go away but then it came back ordering evaporator fan; ordrng 1 W11249952 (Evap fan)
shawn m.
WASHER MAYTAG MVWC565FW1 I got to the house plugged in washer heard the drain pump kicking on canceled out that cycle customer said that they had an issue with a quilt to where it would not spin out all the way informed how to cancel out a cycle Randy washer through a drain cycle everything went through it finished properly showed customer how to cancel out the cycle and also how to make sure the cycle is canceled everything checks fine at this time
shawn m.
FILT SS TT FID KITCHENAID KDTE104DSS0 Every time I turn the dishwasher on and ran it water Woodville sump would run there's either an issue between the sump assembly or the control I just could not get it to act up why I was at the house
shawn m.
WASHER WHIRLPOOL WTW5000DW2 Replace gear case and wash plate washing machine is now working fine