Local Reviews
for Scott
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Cherie - Cincinnati, OH
Response from A to Z Appliance Service:
Thanks!
Great job
Craig - Hamilton, OH
Was friendly and knowledgeable about how to fix the problem.
Response from A to Z Appliance Service:
Thank you!
Timely and quick repair. Thanks.
Dennis - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you!
Connie
Connie - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for taking the time to leave us a review, we do apologize that we didn't provide what you felt was five star. looks like our tech was out to tighten the fill valve to stop the leaking, if you have any concerns you would like to discus please feel free to call our office at 513-217-9723.
Great service
Johan Díaz - Fairfield, OH
Response from A to Z Appliance Service:
Thank you.
HOME OWNER Personable, knowledgeable, communicative
James - Fairfield, OH
Knowledgeable, Sorry on the rating but nothing is perfect all the time.
Response from A to Z Appliance Service:
Thank you for the review.
Great service
Sandra - Cincinnati, OH
Response from A to Z Appliance Service:
Thanks!
Steve was very nice and tried to glue my rubber seal in my dishwasher. It is glued but didn't remain flat when the door was closed. He will need to co
Ruth - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for the review, we will have a manger reach out to you.
Sue
Michael - Cincinnati, OH
Good service!
Response from A to Z Appliance Service:
Thank you
Wilma
Wilma - Cincinnati, OH
Great service. Great price-under warranty
Response from A to Z Appliance Service:
Thank you for the review!
Wilma
Wilma - Cincinnati, OH
He was very nice, service was good. However, the problem was not resolved. No difference than it was and maybe a little worse. Loads are shutting off after just a few minutes, 3-5 minutes not drying. Loads are small and have to dry at least 2-3 times and sometimes still is damp.
Response from A to Z Appliance Service:
Thank you for the review, we apologize that the issue was not resolved in the first trip. It looks like our tech is scheduled to come back out and get this resolved for you.
Great service
Anita - Cincinnati, OH
Response from A to Z Appliance Service:
Thanks!
Extremely poor
Eron - Cincinnati, OH
First off did not wear a MASK both occasions of entering our home with elderly people. Assumed the issue rather fully assessing the problem. Did not fill washer machine with water to see where leaking came from. Had to wait two weeks for a part that wasn’t even apart of the problem. Paid unnecessary money for a problem that didn’t get fix.
Response from A to Z Appliance Service:
Thank you for taking the time to leave a review, Our technicians are required to wear a mask in the homes of all customers. We will have the tech manager talk with the technician regarding him not wearing a mask.
Great service
Anita - Cincinnati, OH
Scott is the best I only want him Very respectful and straight to the point .
Response from A to Z Appliance Service:
Thank you for the review!
Bad directions from Maytag
Mary - Cincinnati, OH
The technician let the machine run and it did. Scanned for codes of which there were none. Maytag's directions were terrible, your service was good. I just wish with the problem description I had given you we were told that add garments is part of the cycle and to just wait two minutes. This was a warranty service so the questions below are not relevant.
Response from A to Z Appliance Service:
Thank you for you review!
Joe
Joe - Cincinnati, OH
Great service
Response from A to Z Appliance Service:
Thank you!
Great Service!
Steve - Cincinnati, OH
Repair person was great 👍
Response from A to Z Appliance Service:
Thanks!
Great service
Andrew - Cincinnati, OH
Very friendly and knowledgeable. Great service!
Response from A to Z Appliance Service:
Thank you for the review.
Great service. A bit of a wait for parts
Joe - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you for the review!
Great Service!
Kellie - Cincinnati, OH
Response from A to Z Appliance Service:
Thank you!
High five
Shirley - Cincinnati, OH
It took four service calls before the refrigerator made noise. Scott heard the noise, ordered the parts, then fixed it. Thank you Scott
Response from A to Z Appliance Service:
Thank you for the review
Fast and efficient
Roxann - Fairfield, OH
In came and did the job in a short amount of time.
Response from A to Z Appliance Service:
Thanks!
Repaired the washer
Denise - Cincinnati, OH
Scott diagnosed the problem right away, so fixing the machine took no time at all. Very professional and courteous.
Response from A to Z Appliance Service:
Thank you for the review!
Poor
Kevin - Cincinnati, OH
Came out did nothing told me it would be over $500 to fix the lid on my washer and then charged me $100 for the service call. He was here for less that 5 min
Response from A to Z Appliance Service:
The problem description we were given could have been everything from a lid to a hinge to a spring to a missing screw. Never know for certain until we diagnose. We do apologize that the failed part was so expensive, but parts pricing is often left up to the manufacturer. If there is anything we can do to help, please let us know.
very nice person
Sandra - Cincinnati, OH
Response from A to Z Appliance Service:
thank you!
scott f.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Replaced led power board...all lights working properly...
scott f.
WASHER WHIRLPOOL MVWX655DW1 "Replaced lid stil. Same problem....ordered parts needed...; ordrng 1 W11117421 (Top) and 1 W10270398 (Hinge left) and 1 W10270399 (Hinge ,right)"
scott f.
SXS 26' RAMOS WHIRLPOOL WRS576FIDM01 Needs ice guide also....; ordrng 1 WPW10435760 (Ice guide)
scott f.
DISHWASHER WHIRLPOOL DU1101XTPB7 Replaced cntrl elec..test ran working properly at this time...
scott f.
WASHER WHIRLPOOL WTW5000DW3 Replaced actuator test ran working properly at this time...; used 1 W10913953 (Actuator) from stock
scott f.
DISHWASHER WHIRLPOOL n/a Drain loop needs replaced....labor 72.45 plus part and tax 146.32 ; ordrng 1 WPW10358302 (Drain loop W/check valve)
scott f.
WASHER WHIRLPOOL WET4124HW0 Test ran. Dryer and washer ..dryer heating properly..washer spinning and draining properly..
scott f.
WASHER MAYTAG MVWC400XW4 Diagnostic error code ..needs actuator..non stock part...; ordrng 1 WPW10006355 (Shifter)
scott f.
WASHER MAYTAG MVWC465HW2 No error codes present...ran a complete cycle no problems found ..explained cycles and water fil. Settings...
scott f.
REFRIGERATOR WHIRLPOOL WRF555SDFZ Inspected ice door and rubber seal..checked fan and diagnostic..adjusted seal ..ice in bin not clumped together..ice maker working properly...
scott f.
BELLA KITCHENAID KRFC704FBS00 Called techline went thru diagnostic..needs Orion board and a compressor low side and high side port and drier...; ordrng 1 W11025999 (Compressor) and 1 W11131873 (Orion board)
scott f.
RANGE AMANA AER6303MFB2 Replaced element..tested working properly at this time....
scott f.
I-ENABLED DW MAYTAG MDB4949SHZ0 Went thru diagnostic needs sump and motor...; ordrng 1 WPW10591570 (Sump and motor)
scott f.
DRYER GE GTDP180ED0WW "Needs a timer...will, pay labor on return visit 72.45 ...; ordrng 1 WE4M533 (Timer)"
scott f.
ICEMAKER WHIRLPOOL WRF767SDHZ01 "Went thru diagnostic check fil, on ice maker for over filling ..not over filling..used water dispenser to check for any leaks..no leaks found...moisture coming from ice door..needs replaced...; ordrng 1 W11171728 (Door,ice)"
scott f.
REFRIGERATOR KITCHENAID KRFF707ESS01 Replaced drip pan ..removed ice from bottom of fridge..working properly at this time..one led module out needs module harness and lights...; ordrng 1 W11205082 (Modules and harness)
scott f.
LAUNDRY WHIRLPOOL WTW8040DW4 Test ran..normal stator and stator motor sounds...gearcase working properly....working properly at this time...
scott f.
WASHER WHIRLPOOL WTW5000DW3 No error codes test ran ..working properly at this time...
scott f.
DRYER WHIRLPOOL WED94HEAW Replaced cntrl elec test ran working properly at this time....
scott f.
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Pulled cover found no frost pattern on evap..leak in system...R600a ; ordrng 1 W11490399 (Drier)
scott f.
N/A N/A GU1100XTLB1 Test ran grinding sound during wash cycle..checked drain pump no debris in drain pump..needs sump and motor...; ordrng 1 W10782773 (Sump and motor assembly)
scott f.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Went thru diagnostic door switched working properly..light on in freezer section and refrigerator section..top led not working needs replaced...; ordrng 1 W11333374 (Module led light)
scott f.
REFRIGERATOR WHIRLPOOL WRS588FIHZ Handles and mounting screws missing..; ordrng 2 WPW10170540 (Screw)s and 2 W11163764 (Handle)s and 2 WPW10661886 (Screw)s
scott f.
OVEN GE JT38005HSS Replaced door lock ..working properly at this time...
scott f.
WASHER WHIRLPOOL WFW5090GW Tech was assigned as a helper;
scott f.
UPRIGHT / CHEST WHIRLPOOL GAFZ30FDGB00 Pulled evap cover no frost pattern .leak in system...; ordrng 1 W11174634 (Compressor) and 1 WPW10143759 (Uv drier)
scott f.
REFRIGERATOR WHIRLPOOL MFI2269FRW02 "Pulled cover on ice maker would not advance..removedmice ma,er and found insulation jammed in ice maker ..replaced ice maker working properly at this time....; used 1 W10882923 (Ice maker) from stock"
scott f.
RANGE WHIRLPOOL WGG745S0FS02 Broil heat venting into backsplash..unit was previously damaged....pulled back to check vent ..vent in correct position ....
scott f.
OVEN IKEA IBD350DS01 Outer door glass broken..needs replaced..part #w10768749 cost 203.67 labor 72.45 wants to talk to husband about repairs...
scott f.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 She does not want to pay for service call parts or labor...she thinks she bought the extended warranty...she wants reschedule so she can get that information...; schdld next appmnt for 1/19 TUE !
scott f.
REFRIGERATOR WHIRLPOOL KBFS25EWMS10 Module not working on ice maker ..needs replaced....; ordrng 1 W10884390 (Ice maker)
scott f.
"M/W OTR, PURCHA" WHIRLPOOL WML75011HN0 "Checked out let good..pulled microwave down checked fuse and cavity thermistor both good found filter board needs replaced...; ordrng 1 WPW10531156 (Board,filter)"
scott f.
WASHER AMANA NFW5800HW0 No error codes present...test filled on cold test filled on hot test filled on warm ...filled correctly on each setting...
scott f.
OVEN WHIRLPOOL GGG388LXS01 Igniter not coming on ..did not ohm out correctly..needs igniter..bottom oven working properly at this time...; ordrng 1 WPW10324738 (Igniter)
scott f.
WASHER WHIRLPOOL WTW5000DW1 Test ran ..pulled bottom cover inspected spluth and belt ..inspected tub and wash plate all good..soun from gear case..costumer wants to purchase new...
scott f.
"M/W OTR, PURCHA" WHIRLPOOL WMH53521HZ4 Inspected lamp holder not shorted needs pcba..; ordrng 1 W11182110 (Pcba) and 1 USEWPL8206232A (Lamp 40 watt)
scott f.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Inspected rack found broken adjuster..needs replaced...other adjuster needs replaced alsp...; ordrng 2 W10712395 (Adjuster)s
scott f.
WASHER WHIRLPOOL MHW6630HC0 Pulled top test ran ..found water coming from soap dispenser water running down front of dispenser and behind door...no water inside cabinet..inspected boot found no rips tears or puncture holes ...test filled multiple times no water coming from bellows...; ordrng 1 W11465533 (Assembly dispencer) and 1 W11316604 (Hose)
scott f.
DISHWASHER WHIRLPOOL DU1101XTPB7 Water in tub...put on drain heard object in pump...removed debris from pump test ran..draining properly at this time...
scott f.
WASHER WHIRLPOOL WTW4816FW Replaced cntrl elec test ran working properly at this time...