Neil B.
Local Reviews
for Neil
Powered by Fluid LOCALgreat job
Richard - Springfield, OH
Response from A to Z Appliance Service:
Thank you.
Friendly Service
Andre - Fairborn, OH
Punctual, efficient, good work, sorry you raised your prices
Response from A to Z Appliance Service:
Thank you for the review.
Great tech!
Markus - Dayton, OH
On time and a real pro.
Response from A to Z Appliance Service:
Thanks!
He did a great job.
Cheryl - New Carlisle, OH
Neil went out of his way to make sure my dryer and freezer worked good before he left. I appreciate his promptness and letting me know when he would be here.
Response from A to Z Appliance Service:
Thank you for the review!
pricey . Neil seemed knowledgeable and yet another appliance outfit fixed it and the fix was inexpensive!!
Rena - Fairborn, OH
as i said very pricey and was fixed by someone else at a far cheaper price. Therefore I am very disappointed and will not call A to Z again.
Response from A to Z Appliance Service:
Thank you for taking the time to leave us a review, we will have our manager look into this. If you have any questions please feel free to give us a call at 937-878-8271.
Excellent
Jerry - South Charleston, OH
Great service,
Response from A to Z Appliance Service:
Thank you!
Excellent Service
Janet - Dayton, OH
Response from A to Z Appliance Service:
Thanks!
On time and very helpful.
Carole - Springfield, OH
Response from A to Z Appliance Service:
Thank you!
Very satisifief
Harold - Springfield, OH
Great
Response from A to Z Appliance Service:
Thank you!
Brenda
Brenda - Springfield, OH
Response from A to Z Appliance Service:
Thanks!
Good job
Roger - Springfield, OH
Excellent service person. Good rep of AtoZ.
Response from A to Z Appliance Service:
Thank you!
Good service
Elizabeth - Dayton, OH
thank you for the good service for my appliances, Even though I think your prices are high just to walk thru my door and especially since I have to pay for the labor when the person comes back is almost ridiculous. Seems like the prices go up when gas price rise but then are forgotten when they go down some. Sad to say, we have no way of doing anything about this so the customer has to suffer. I also thought the labor was somewhat high since he was only here for about 35 minutes. Not complaining but just sitting a fact.
Response from A to Z Appliance Service:
Thank you for the review, we take notes on customers concerns to improve our service.
Really GOOD service!
Michael - Dayton, OH
The repair man is the kindest and hardest worker you could ask for. He does outstanding work, and cleans up after he finishes
Response from A to Z Appliance Service:
Thank you for the review.
Service
Doyle - South Charleston, OH
the service tech was very good and made my myself and wife feel confortable with his work
Response from A to Z Appliance Service:
Thank you for the review!
Great Service
Vicky - Cable, OH
Neil did a great job. Very professional.
Response from A to Z Appliance Service:
Thank you for the review!
Great service
Thomas - Bellefontaine, OH
Professional and friendly.
Response from A to Z Appliance Service:
Thank you for the review.
Homeowner
Phyllis - Dayton, OH
Well done!
Response from A to Z Appliance Service:
Thank you for your review.
Jill
Jill - New Carlisle, OH
Neil is an awesome technician. He has serviced our refrigerators for several years and helped us reach an agreeable resolution with Whirlpool regarding a design problem with our appliance. He shares his knowledge regarding all appliances he services which is great help for us as we try to give our appliances the best care and realize the greatest longevity.
Response from A to Z Appliance Service:
Thank you for the review, we will let him know.
informative
Judy - Huber Heights, OH
Response from A to Z Appliance Service:
Thank you
Neil B
"00453 - Springfield, OH
Neil is always pleasant, efficient, and knowledgeable. A to Z is lucky to have him.
Response from A to Z Appliance Service:
Thank you!
Great Job
Robin - Springfield, OH
Response from A to Z Appliance Service:
Thank you!
Total Satisfaction
Tom - Springfield, OH
Neil was very courtesy, well informed with excellent knowledge of the refrigerator he came to fix. I had Neil in my home previously on a problem with a washer, his experience was obvious on that repair also. If I have additional issues I hope Neil is the one assigned to me.
Great Service
Marty - Springfield, OH
Great service always on time and quick.
Terry - Fairborn, OH
Response from A to Z Appliance Service:
Thank you for giving us your feedback!
Neil Barnhoff was very efficient and completed his work with expertise. Great job Neil. The oven is working perfectly this morning. It is nice to b
Cindy - Springfield, OH
Response from A to Z Appliance Service:
Thank you for giving us your feedback!
Neil B.
DISHWASHER GE GSC3200J01WW Installed timer. Ran unit to check unit at first didnt fill on start. I advanced Timer slightly & unit filled. The water fill wont work on ( Start 1:00 position on Timer ). The float switch checks OK. I had some water on the floor ( not sure where it came from ?? ). I could not get it to leak again. Im ordering another timer warranty. ; ordrng 1 WD21X10201 (TIMER)
Neil B.
REFRIGERATOR WHIRLPOOL ED2LHAXMB10 Ice maker not working. Ordering Ice Maker. Next visit Wednesday 2-27-21.; ordrng 1 W10190961 (ICE MAKER)
Neil B.
DRYER MAYTAG PYE2300AYW Issue wont start. Ordering thermal fuse kit. Next visit Friday 1-22-21.; ordrng 1 LA-1044 (EKEMENT) and 1 LA-1053 (THERMAL FUSE KIT)
Neil B.
LAUNDRY MAYTAG MHW5500FW0 Attempted to install the glass inner part that the replacement sent is plastic & doesnt fit properly in place of the old one. The part # per ordering is correct.I spoke with Roger ( DAP ). He is researching . Scheduling next visit out 10 business days. ; schdld next appmnt for 2/3 WED !
Neil B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed ice container. Unit checks OK.
Neil B.
ICEMAKER WHIRLPOOL GSE25HMHBHES Issue the ice chute was plugged up because customer dispenses crushed ice Which I explained can cause the ice to plug the chute up. I clean up the situation & explained to customer as to how to manage the ice situation. Asked customer To observe.
Neil B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Issue when dispensing the auger motor sounds like its struggling. Ordering Parts. Next visit Thursday 2-4-21.; ordrng 1 W10317991 (MOTOR) and 1 W10353552 (SEPARATOR) and 1 W11185686 (ICE BIN ASSEMBLY) and 1 WP63052-2 (YOKE)
Neil B.
DISHWASHER KITCHENAID KDFE104HPS1 "Installed right & left track assembly. The adjuster kit will not work on this unit.Ordering parts for upper rack to finish repair. Next visit Thursday 2-18-21.; ordrng 2 W10195839 (TETHER ADJUSTER STRAP )s and 2 W10195840 (ADJUSTER POSITIONER)s and 4 W10250160 (ADJUSTER CLIP)s and 2 W10250162 (ADJUSTER COVER)s and 2 W10546503 (ADJUSTER ASSEMBLY)s and 1 W10588164 (HOUSING ADJUSTER ( LEFT )) and 1 W10588165 (HOUSING ADJUSTER ( RIGHT )), dspstn on spec-tagged invntry: 1 W10712394 ADJUSTER"
Neil B.
WASHER WHIRLPOOL MVWC200XW2 Issue not working. F5E1 ( lid switch fault ) F0E2 ( over suds ) F0E5 ( off balance ). Unit needs Lid lock. Ordering part. Next visit Monday 1-25-21.; ordrng 1 W10404050 (DOOR SWITCH)
Neil B.
OVEN JENN-AIR JJW3430DS01 Issue oven will heat to temp but wont maintain the set temp. NO error codes.Tech line ( Bruce ) replace door switch & door hinges ( The left hinge is damaged ). Parts are NOT available at supplier or factory. Will take at least 4 weeks to get parts. Next visit Thursday 2-18-21.; ordrng 1 W10883049 (DOOR SWITCH) and 1 W11110938 (DOOR ASSEMBLY)
Neil B.
WASHER WHIRLPOOL MVW7232HW0 Not operating properly. F0E9 ( off balance ) F0E5 ( off balance ) F0E3 ( overload ). Ran test cycle to observe checked OK. Took some coin out from WASHPLATE. Went over operation with customer.
Neil B.
WASHER MAYTAG MVWX655DW0 Issue F7E5 ( basket spreed fault ) F0E5 ( off balance ). Ran test cycle notWorking. Unit needs Gear case / splutch / wash plate / actuator. Customer Will replace washer.
Neil B.
WASHER MAYTAG MVWX655DW1 Not spinning properly. F0E5 ( off balance ). Unit needs gear case W11454734/ Splutch W10721967/ basket W10752719 / WASHPLATE W10902814. Customer will replace unit.
Neil B.
WASHER MAYTAG MVWC565FW2 "Issue not draining. Prescreened drain pump ( Wrong part ). Ordering part.Next visit Tuesday 2-2-21.; ordrng 1 W11399437 (DRAIN PUMP), dspstn on spec-tagged invntry: 1 W10876600 DRAIN PUMP"
Neil B.
REFRIGERATOR KITCHENAID KRSF505ESS00 Installed thermistor. The top crisper drawer on the edge broke on me. Ordering part. Next visit Tuesday 2-16-21.; ordrng 1 W10531078 (CRISPER DRAWER.)
Neil B.
DISHWASHER WHIRLPOOL KDTE204EPA1 Issue not cleaning dishes. Unit needs Sump & Motor. ; ordrng 1 W10605058 (SUMP & MOTOR)
Neil B.
REFRIGERATOR AMANA AFI2538AES Fridge section not cooling. The vent on ice box that feeds fridge section was completely blocked ( customer had a friend that blocked vent off for her because Fridge section was freezing items ). Tech line ( Joel ) SR 7729789203.Because the ice maker was turned on & no water connected to fridge This was the cause for the fridge to freeze the items. Tech line said to have unit run for a couple days. Tech line said if customer is still having problem with freezing To install a special kit W10295078. Went over with customer. I dont feel cold air of ANY coming through vent off ice box at all. Unit may needFan motor 67006968/ Fan blade 67006337/ HarnessWP67006388.
Neil B.
DISHWASHER GE GSC3200J01WW Issue asking buzzing noise. Unit needs Timer. Next visit - Wednesday 1-20-21.; ordrng 1 WD21X10201 (TIMER)
Neil B.
WASHER WHIRLPOOL GSN2000HQ0 Installed Cam Driver assembly. Ran unit to check operation unit checks OK.; dspstn on spec-tagged invntry: 1 285809 CAM
Neil B.
DRYER GE DHDSR46EG6WW Issue Start switch has fallen OFF. Unit needs start switch / start knob /Console. The Console is not available right
Neil B.
WASHER MAYTAG MHW5100DW0 Issue clothes still wet after cycle. Customer said that the washer for the past Year & half the washer would randomly leave the clothes wet. Recently the washer is leaving clothes wet all the time. Unit had ONE error code F8E1 ( no fill/ long fill ). Ran test cycle checked OK. Tech line ( Bruce ) SR 7729765801. Said to replace ACU. Part will take at least 4 weeks. Next visit Friday 21221. ; ordrng 1 W11029844 (ACU)
Neil B.
WASHER MAYTAG MVWX655DW1 Issue not operating. Unplugged when arrived. After plugged in unit in drain Default. F8E1 ( no fill / long fill ) F8E5 ( hot / cold reversed ). Checked water connection checks OK. Both cold / hot water are filling properly. Ran test cycle to observe checked OK. Ordering inlet housing assembly. Next visit Monday 21521.
Neil B.
OVEN MAYTAG MGRH865QDS Oven wont start. Unit needs Oven ignitor. Next visit Friday 12521. ; ordrng 1 WP7432P136-60 (OVEN IGNITOR)
Neil B.
DISHWASHER KITCHENAID KDTM704KPS0 Not draining. Customer said unit would give error code F9E1 ( drain pump ).Unit is draining great for me. Called tech line ( Rich ) SR 7729777577.Unit checks OK. Asked customer to observe. If needed drain pump W11412291.
Neil B.
ICEMAKER WHIRLPOOL WRX735SDHV01 Ice chunking up causing auger to get blocked. Unit needs ice maker / inlet valve. Next visit Wednesday 1-27-21.; ordrng 1 W10300024 (ICE MAKER) and 1 W11043013 (INLET VALVE)
Neil B.
WASHER WHIRLPOOL NFW5800HW0 Issue Leaking. Ran a rinse & spin to observe NO leak. Ran a few towels toObserve unit did leak a little from front ( Quit a bit of hair on inside glass & onBellows ). Continued cycle to observe a little water would leak from lower left Front door. I cleaned inside bellows again. There still a leak coming from front door ( bellows ). Cant find any whole / cut anywhere on bellows. Part not avail At supplier / Vendor right now. Next visit Thursday 2-11-21.; ordrng 1 W11314648 (BELLOWS)
Neil B.
REFRIGERATOR WHIRLPOOL WRF560SMHZ Issue not making ICE. Ice maker cycles OK. Theres power to inlet valve. Theres NO water supplied to unit. Explained to customer.
Neil B.
DRYER MAYTAG MED6230HW1 Issue on Normal cycle it is skipping through. F3E2 ( open shorted moisture sensor ). Per service matters I ran test 5 then 4 to check moisture sensor &Exhaust thermistor checked OK. Per check then to replace ACU. Parts will Take 4 weeks to repair. Next visit Friday 2-4-21.; ordrng 1 W11164044 (MAIN HARNESS) and 1 W11406691 (ACU)
Neil B.
DRYER WHIRLPOOL WED8500DC3 Issue Not heating properly / noisy. Installed Dryer Kit. Unit checks OK.Also Plug that plugs into outlet is LOOSE. Also air-flow outside is low.Unit checks OK.; used 1 4392067 (DRYER MAINT KIT) from stock
Neil B.
DISHWASHER BOSCH SHXM4AY55N/01 Starts running the same gives E24 ( draining ). There was a little water left in sump area when arrived. I was able to drain water. I ran ( Rinse ) cycle it filled & then I cancelled cycle it drained most of water. I had to run another cancel Cycle to get remaining water to drain. Ran auto load did not fail. Ran ( Speed 60 ) cycle unit checked OK ( NO faults ). Asked customer to observe.
Neil B.
DRYER GE DSXH43EF0WW Burning smell / will not start. Drum will not move ( jammed ). Unit needs Element WE14X10015 / dryer drum WE21X10013 /Thermostat WE4X757 / dryer blower wheel assembly WE14X10025 / clips WE2X361 / front panel WE20X10016 . Drum & front panel will take 8 weeks to get. Customer will submit to home warranty.
Neil B.
LAUNDRY WHIRLPOOL MVW7232HW0 Issue said units NOT working. F2E1 ( UI stuck ) F0E5 ( Off Balance ).Ran manual agitation /spin. Unit checks OK. Door lock checks OK.Unit checks OK.
Neil B.
WASHER WHIRLPOOL GSN2000HQ0 Issue agitator. Unit needs cam driver. Next visit Friday 1-15-21.; ordrng 1 285809 (CAM DRIVER)
Neil B.
WASHER WHIRLPOOL WTW4816FW2 Issue wont work at all. There is a light on Elect CNTRL ( Stays Lite ). I unplugged unit for a few minutes to reset Elect CNTRL. The unit still wont respond. I then unplugged all components & rebooted Elect CNTRL again & theSame result ( No respond ). The washer is plugged into an outlet with NO ground. The plug for washer has a cheater adapter on it. Ordering Elect CNTRL. Next visit Tuesday 2-9-21. ; ordrng 1 W11170319 (ACU)
Neil B.
REFRIGERATOR KITCHENAID KRSF505ESS00 Fridge section is frosting over. ( Freezer 1 ) ( Fridge 35 ). Tech line ( Rich )Replace Evap thermistor needs replaced. If thermistor doesnt fix the problemThen replace UI ( W10822640 )-( 4 weeks to get part ). Ordering Thermistor; ordrng 1 W10316760 (FRIDGE THERMISTOR)
Neil B.
REFRIGERATOR // TBX21WPB Temp is fluctuating. Unit temps ( Freezer 0 ) ( fridge 45 ). Unit is 30 yrs old.Parts are NLA. Unit is starting to fail because of its age.
Neil B.
REFRIGERATOR WHIRLPOOL WRF736SDAB13 Issue fridge section is not keeping temp. Unit actual temp ( fridge 49 ) ( freezer 16 ). The freezer Evap is frosted over. The unit has a OPEN bi-metal Ordering Harness assembly. Next visit 11421 ( Thursday ). ; ordrng 1 W10514110 (HARNESS ASSEMBLY)
Neil B.
REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Issue freezing item in fridge section. Tech line ( Rich ) SR 7729694413.Tech line said to replace Elect CNTRL / Fridge Thermistor. Ordering Parts.Next visit Thursday 12821. ; ordrng 1 W10384183 (THERMISTOR) and 1 W11203924 (ELECT CNTRL) and 1 W11380595 (AIRDIFFUSER )
Neil B.
WASHER WHIRLPOOL LSN1000LG1 Installed Drain Pump. Unit is still making loud noise. Talked to Terry ( put screw driver on motor & then Gear case. The noise feels like it is the motor that Is making the noise. Ordering coupler. Next visit Tuesday 11221.; ordrng 1 285753A (COUPLER)
Neil B.
REFRIGERATOR SAMSUNG RF4287HARS/XAA Issue UI on left door NOT responding to touch. I unlocked the UI. The set temp on the UI adjust from 50 58. The actual temp in fridge is 36. Customer Said that sometimes items in fridge are freezing. Unit needs UI assemblyDA97-08518D. Customer wants to think about repair.