Neil B.

A to Z Appliance Service Rated 4.9 out of 5 stars based on 518 customer reviews

We serviced a
KITCHENAID MICROWAVE
Model KMBP100EBS20
Near Dayton, OH 45424
Neil B.
Job Details: 04/18/2024
"Issue - light in microwave sometimes stays on & sometimes UI says Door open / Close. Ordering interlock assembly. Next visit Tuesday 42324. Requested second tech.Unit is 47 inches off floor.; ordrng 1 W11578578 (Interlock assembly), used 1 Part-Shipping (Part-Shipping) from stock"
We serviced a
WHIRLPOOL REFRIGERATOR
Model ED25LFXGT00
Near Fairborn, OH 45324
Neil B.
Job Details: 04/18/2024
Issue - unit will run for about 12 to 18 hrs then stop for at least a day then start an again. Customer said compressor is making a lot of noise when running. We cannot fix compressor becauseIts R12.
We serviced a
KITCHENAID KITCHEN
Model KDFM404KPS2
Near Yellow Springs, OH 45387
Neil B.
Job Details: 04/18/2024
Not cleaning dishes. Ran unit to observe verified water not flowing through wash pump. Installed - NEW Sump & Motor. Ran unit to check Unit checks OK. The impeller in old motor Was messed up.
We serviced a
MAYTAG WASHER
Model MVW7232HW1
Near Springfield, OH 45504
Neil B.
Job Details: 04/18/2024
Issue - Leaking. Ran a quick wash to observe no evidence on washer / under console foundStand-Pipe is backing up onto floor. Showed customer the problem. Unit checks OK.
We serviced a
AMANA DRYER
Model NED4655EW1
Near Huber Heights, OH 45424
Neil B.
Job Details: 04/17/2024
Stops mid-cycle. Customer said unit also sometimes over heats. Lint screen was TOTALLY pluggedUp with lint. I ran unit to observe - unit checks OK. Unit is running HOT because venting is plugged. The vent runs to to roof. Partner Team is shipping the lint screen directly to customer.Order # is - 153864403317.
Tulin ercan
Springfield, Ohio
04/20/2024
It was well pack,deliver was on time! Unfortunately, because I am a handicapped for others will be easier to stand up in the kitchen, but I cannot even 10 minutes. Sorry to leave you guys appreciate your help.
Thank you for your feedback! We're glad to hear that your delivery was on time and well-packaged. We appreciate your review and are here to assist further if needed.
Overall Experience
Vicky
Cable, Ohio
04/20/2024
Neil did a great job fixing our washer/dryer.
Thank you! Please let us know if there's anything else we can assist you with in the future.
Overall Experience
Elaine
Springfield, Ohio
04/20/2024
I know I can always call on A to Z to tell me the truth and sometimes advise me on what to do.
Thank you so much! We greatly appreciate your trust in our service and are always here to provide honest advice. If you ever need help in the future, please don't hesitate to reach out.
Overall Experience
Donna120
Dayton, Ohio
04/13/2024
Neil was prompt, professional and knowledgeable. He identified the issue with my washer quickly and explained the problem in a way I could understand. Very personable! Unfortunately the part I needed was not in stock so he had to make a second visit.
Thank you for your kind words about Neil's prompt and professional service. We apologize for the inconvenience of the second visit and appreciate your understanding. We are committed to providing efficient and expert service for all our customers.
Overall Experience
Linda Slusher
Springfield, Ohio
04/07/2024
Professional and very conscientious. Very good experience
Thank you so much for your kind words!
Overall Experience