Great Repair Service
Bob - Dayton, OH
Fantastic job by the technician repairing my washing machine. Quickly diagnosed the problem (Gear Box seal leaking oil), replaced it, meticulous in cleaning up. Friendly and knowledgeable. Totally happy in the service provided.
Robin - Fairborn, OH
Everyone was professional and the job was done quickly!
I thank you
John - Beavercreek, OH
Shared good information
David - Springfield, OH
Barbara - New Carlisle, OH
Buzz - Enon, OH
We were impressed by the timeliness, appearance, knowledge displayed by Neil. A true example of "Customer Service" so rare to see these days.
My wife pleased with customer service
Paul - Springfield, OH
Ann - Fairborn, OH
Lisa - Enon, OH
Neil is amazing! His work with us was phenomenal. He is a true pro. He will be our go-to guy for the future.
Patrick - Springfield, OH
The tech was on time and professional. He explained things to us and offered advice.
David - Springfield, OH
Replace pump & motor on Kitchenaid dishwasher. Prompt, efficient, knowledgeable, courteous.
Neal was efficient and courteous. The service was great and the price was very reasonable.
Mary - Dayton, OH
Have had your service before and would highly recommend you to others.
Benjamin - Dayton, OH
Philip - Dayton, OH
Response from A to Z Appliance Service:
Thank you very much for the review
Jim - Springfield, OH
Neil obviously is very experienced. He came in and fixed the clothes washer quickly. Also, as a customer it was good to be able to see how his other jobs were going so I was able to predict when he would get here. Wonderful experience with this company and Neil.
Shelley - Springfield, OH
i am still having problem with water filling right in ice maker, and it takes long time to make ice! i dont know what to do any more need help!!
Sharon - Fairborn, OH
Stephen - New Carlisle, OH
Very pleased with the service.
Damon - Springfield, OH
Repair person who came out was extremely helpful and knowledgeable. Couldn’t be happier.
On time serviceFriendly
Roy - Springfield, OH
Friendly and effective service. Professional in every way'
Gregory and Debbie Wetsig - Dayton, OH
Neil was very courteous and professional. Thank you for the great service!
Harland - New Carlisle, OH
Neil did a fantastic job, he was on time, got right to work and finished in a mannerly fashion. The dishwasher works as a new one.
Great Service, Friendly Technician
Dakota - Springfield, OH
Karen - South Vienna, OH
evaporator freezing up
David - New Carlisle, OH
REFRIG WHIRLPOOL WRS325FDAM02 Complaint — Ice maker Not working. Unit needs Ice maker. If time permittingWill return with ice maker to install. Ice maker W10300022. Installed — Ice Maker. Unit checks OK.; pckd up 1 W10300022 (ICE MAKER)
REFRIG WHIRLPOOL ED5FHAXVY05 Stopped cooling —— found connection in CNTRL Panel in fridge compartment Was NOT connected properly. When I pulled Panel assembly down the unit started to work. I moved some wiring around & reassembled CNTRL Panel.Unit checks OK.
DRYER WHIRLPOOL WED49STBW1 Installed — Timer. Ran unit to check — OK.
WASHER SAMSUNG WA422PRHDWR/AA Loud / knocks hose loose & then leaks. Confirmed leaking. There is a connection from tub to drain pump that comes off. She had a plumber friend That put a new screw type clamp that should have held. Samsung Tech Line —Said to check shock absorbers & replace if needed. Shocks check OK. Customer will replace unit.
WASHER MAYTAG MVWB865GW0 Noisy —- unit needs Drive assembly. Ordering Drive assembly. Next visit —Monday 6-17-19. ; ordrng 1 W10811956 (DRIVE ASSEMBLY)
DISHWASHER WHIRLPOOL KDPE234GPS0 Complaint — NOT heating. 7-1 ( No heat ). Connectors to element check OK.Ran test cycle to reset power to element. Ran a ( Tough ) cycle to observe —-Unit checks OK. Asked customer to observe. If needed - FYI - OWI SensorW11084121
LAUNDRY MAYTAG MVWB765FW2 Complaint — leaving white residue. Customer using ( Cheer ) & Ultra Downy.F0E4 ( spin limited by water temp ) F3E2 ( inlet water temp fault ) F0E3 ( Overload ). Checked water hook up - OK. Tech line ( Scott ) — loading & soap Usage. He asked if washer had been moved or water hoses changed ( NO ).He said to cut back on amount of soap being used. Based on what customer said she is using previous - amount checks OK. I installed new inlet water valve Based on water temp error codes. The water supply lines were connected properly. Went over loading & soap usage. Asked customer to observe.SR # 7725087055.; used 1 W11165546 (VALVE) from stock
I-ENABLED DW MAYTAG MDB4949SHB0 Unit has damaged tub assembly on left side where hinge attaches. The door Will not open but less than half way. Ordering — hinges / tub assembly / door cable.; ordrng 1 W10681503 (TUB ASSEMBLY) and 1 WP8194001 (DOOR CABLE) and 1 WP8534853 (RIGHT HINGE) and 1 WP8534854 (LEFT HINGE)
REFRIGERATOR WHIRLPOOL WRR56X18FW02 Installed — Elect CNTRL. Unit is now running without shutting down. It is running noisy. It is not cooling. The pressures read — Low 65 / high 75.Will discuss with office mgr on Thursday morning. I discussed with customer.; schdld next appmnt for 6/19 WED !
WASHER WHIRLPOOL WTW5000DW2 Broken inlet valve. Installed — inlet valve. F1E2 ( Motor CNTRL Fault ). Ran test cycle. Unit checks OK.
COOKTOP KITCHENAID KECC567RBL00 Installed — LF element & Infinite Switch. Unit checks OK.
SXS 25' MFD WHIRLPOOL WRS325SDHW02 Installed — damper / air Diffuser / door trim / thermistor. Unit checks OK.Asked customer to observe.
FREEZER WHIRLPOOL WRX986SIHZ00 Complaint — said unit seems a little louder noise than last visit. Checked fridge Compartment Evap - checks OK. Condenser fan checks OK. Asked customer To observe.
COOKTOP WHIRLPOOL WFE505W0HZ1 Complaint — NO burners work. The wiring on terminal block are burned up.The wire harness is an X-Part. I have I believe some wiring at home that I can fix This range. I need & ordering new cord. Next visit — Tuesday 6-18-19. ; ordrng 1 RC4-50-4 (CORD FOR ELECT RANGE)
LAUNDRY WHIRLPOOL MVWX655DW1 Gear case is shot. Installed — Gear case. Ran calibration & test cycle. Unit makes a slight ticking noise while spinning. Asked customer to observe.
REFRIGERATOR KITCHENAID KRMF706ESS01 Complaint — right pantry drawer not closing by itself. Called tech line ( ED ) —Said to replace the glide drawer assembly.; ordrng 1 W10735385 (( RIGHT SIDE ) COMPACT GLIDE)
DISHWASHER WHIRLPOOL WDT970SAHV0 Installed — track stop. Unit checks OK.
WASHER MAYTAG MVWB765FW3 Complaint — tub loose. F0E5 ( Off balance load ). Ran test cycle to observe —Checked OK. Ran a manual high spin to observe — checked OK. Made sure Rotor screw was tight. Went over loading & soap usage. Unit checks OKAsked customer to observe.
WASHER WHIRLPOOL MVWC565FW1 Complaint — vibrating. NO error codes. Ran manual high spin — checked OK.Checked — pulley / belt / all connections. Separated washer / dryer apart a littleMore. Went over loading / soap usage. Adjusted feet levelers. Asked customer To observe.
WASHER MAYTAG MVWC416FW1 Complaint — barrel broken. Installed — Barrel. Unit checks OK. Part covered byWhirlpool.
REFRIG KITCHENAID KRFC300EBL01 Complaint — freezer compartment is frosting up. I found that the bottom of the Door gasket was hanging out - causing the freezer door NOT to shut properly.In tern the ambient air is getting in causing the frosting issue. I took freezer doorOff & cleaned some substance in the gasket track. I reinstalled door. Asked customer to observe.
REFRIGERATOR WHIRLPOOL WRF540CWHB00 Installed — 2 Elect CNTRL / housing. Programmed ELect CNTRL. Unit checksOK.
REFRIGERATOR MAYTAG MFW2055FRZ00 Complaint — freezer is OK / fridge compartment is NOT cooling. Freezer Evap Is completely frozen. There was frost & ice build-up on the entire top of the freezer Evap. The ice had built-up that it stopped the Evap fan from working.I think that there is a strong possibility that the door wasn’t closed all the way causing the ice & frost to build-up. I asked customer to observe & watch out For ice & frost on back inner freezer panel.
REFRIG WHIRLPOOL ED5VHGXML13 Complaint — NOT working. Running warm. Checked compressor - is bad.Customer is purchasing NEW Fridge. Unit is 13 yrs old.
DRYER WHIRLPOOL MEDC465HW0 Installed — Drum Assembly. Ran unit. Dryer checks OK.
RANGE WHIRLPOOL WFE550S0HZ1 Complaint — glasses panel ( front ) came loose. Installed — glass door / name plate. Unit checks OK.
FRONT LOAD WASHE LG n/a Complaint — when water kicks on the water pipes will make a pressure line noise. Talked with LG Tech Line ( Ron ) — said there is a Assembly Kit 5220FR2075L; ordrng 1 5220FR2075L (WATER ASSEMBLY KIT)
WASHER MAYTAG MVWC415EW1 Complaint — NO response from CNTRL panel. I unplugged unit for 3 minutes &Plugged back in. Unit did reboot & I ran test cycle — unit checked OK. Ran calibration also. NO error codes. Unit checks OK.
DRYER WHIRLPOOL MDE9806AYW Noisy —— took unit apart. Unit needs multiple parts. Bulk head NLA / drum.Idler pulley / roller bearings / some other parts.
MICROWAVE //// n/a Not heating — unit is a generic brand. Parts are not available.
COOKTOP WHIRLPOOL KFED500ESS02 Installed — knob. Unit checks OK.
DRYER - ELECTRIC MAYTAG MEDX655DW1 Complaint — door won’t close properly. Adjusted door assembly. Unit checks OK.
REFRIGERATOR WHIRLPOOL WRF540CWHB00 Complaint — not cooling. From the tornado storm that passed through — half The electronic things in this customers home have gone out. Ordering —HV Board / CNTRL Board / CNTRL Module. Next visit — Monday 6-10-19.; ordrng 1 W10317076 (cntrl-elec) and 1 W10464767 (housing) and 1 W10677146 (cntrl-elec)
WASHER MAYTAG MVWB835DW1 Complaint — unit not spinning water out. NO error codes. Ran test cycle to observe — unit checks OK on manual high spin. The unit drips water through Inlet valve. Installed new inlet valve. Unit checks OK. Customer had VALUE Warranty for this washer for 1 year starting 6-4-19.; used 1 W11165546 (VALVE) from stock
DISHWASHER WHIRLPOOL WDF520PADW7 Complaint — Leaking. Found bad fill valve assembly. Next visit — Tuesday 6-11-19.; ordrng 1 W10872255 (INLET VALVE)
DISHWASHER WHIRLPOOL WDT970SAHV0 Complaint — upper rack not closing properly. Installed — Adjuster Kit. Also ordered — Track stop. Next visit — Tuesday 6-11-19.; ordrng 4 W10508950 (stop)s
DISHWASHER WHIRLPOOL WDT970SAHV0 "Complaint — upper rack doesn’t close properly. Installed — Adjuster Kit. AlsoOrdered — Track stop. Next visit — Tuesday 6-11-19. ; ordrng 4 W10508950 (stop)s, pckd up 1 W10712395 (adjuster)"
OVEN WHIRLPOOL WFE550S0HZ1 Complaint — Not reaching set temp. NO error codes. Set oven at 400 degreesTo observe — after 21 minutes of preheat the unit beeped & was at 390.I turned bake off & reset oven for 450 — unit checked OK. Called tech line again( Joel ) — said unit is working as designed. Went over with customer. Customer Not happy with the long time pre-heat.
DRYER MAYTAG MEDC465HW0 Complaint — door shutting hard. Adjusted door latch. Unit checks OK
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Installed — light switches. Unit light checks OK.