Neil B.
Local Reviews
for Neil
Powered by Fluid LOCALGood service
Elizabeth - Dayton, OH
thank you for the good service for my appliances, Even though I think your prices are high just to walk thru my door and especially since I have to pay for the labor when the person comes back is almost ridiculous. Seems like the prices go up when gas price rise but then are forgotten when they go down some. Sad to say, we have no way of doing anything about this so the customer has to suffer. I also thought the labor was somewhat high since he was only here for about 35 minutes. Not complaining but just sitting a fact.
Response from A to Z Appliance Service:
Thank you for the review, we take notes on customers concerns to improve our service.
Really GOOD service!
Michael - Dayton, OH
The repair man is the kindest and hardest worker you could ask for. He does outstanding work, and cleans up after he finishes
Response from A to Z Appliance Service:
Thank you for the review.
Service
Doyle - South Charleston, OH
the service tech was very good and made my myself and wife feel confortable with his work
Great Service
Vicky - Cable, OH
Neil did a great job. Very professional.
Response from A to Z Appliance Service:
Thank you for the review!
Great service
Thomas - Bellefontaine, OH
Professional and friendly.
Response from A to Z Appliance Service:
Thank you for the review.
Homeowner
Phyllis - Dayton, OH
Well done!
Response from A to Z Appliance Service:
Thank you for your review.
Jill
Jill - New Carlisle, OH
Neil is an awesome technician. He has serviced our refrigerators for several years and helped us reach an agreeable resolution with Whirlpool regarding a design problem with our appliance. He shares his knowledge regarding all appliances he services which is great help for us as we try to give our appliances the best care and realize the greatest longevity.
Response from A to Z Appliance Service:
Thank you for the review, we will let him know.
informative
Judy - Huber Heights, OH
Response from A to Z Appliance Service:
Thank you
Neil B
"00453 - Springfield, OH
Neil is always pleasant, efficient, and knowledgeable. A to Z is lucky to have him.
Response from A to Z Appliance Service:
Thank you!
Great Job
Robin - Springfield, OH
Response from A to Z Appliance Service:
Thank you!
Total Satisfaction
Tom - Springfield, OH
Neil was very courtesy, well informed with excellent knowledge of the refrigerator he came to fix. I had Neil in my home previously on a problem with a washer, his experience was obvious on that repair also. If I have additional issues I hope Neil is the one assigned to me.
Great Service
Marty - Springfield, OH
Great service always on time and quick.
Terry - Fairborn, OH
Response from A to Z Appliance Service:
Thank you for giving us your feedback!
Neil Barnhoff was very efficient and completed his work with expertise. Great job Neil. The oven is working perfectly this morning. It is nice to b
Cindy - Springfield, OH
Response from A to Z Appliance Service:
Thank you for giving us your feedback!
Great service
Edward - Springfield, OH
Neil did an outstanding job!
Very good service
Cynthia - Springfield, OH
He knows the product and solved the problem. Will return with replacement items
good technician
Barbara - Fairborn, OH
Response from A to Z Appliance Service:
Thank you for writing a review!
Daniel
Leonard - Springfield, OH
Very nice
Response from A to Z Appliance Service:
Thank you for writing a review!
Customer
Melissa - Springfield, OH
Friendly and worked quickly.
Response from A to Z Appliance Service:
Thank you for writing a review!
Needed Repair and Assessment
Robert - Cedarville, OH
Neil B. was the technician who came to service an appliance under warranty and then I wanted him to evaluate an older washer and dryer. He was efficient, informative and gave me an honest assessment of my older appliances. Took care of my new appliance and I would say if you get Neil on a service call, you'll be in good hands.
Response from A to Z Appliance Service:
Thank you for writing a review! Neil is a vital part of our team.
Vr
Cheryl - Medway, OH
I Great service
Response from A to Z Appliance Service:
Thank you for writing a review
Great service
Marsha - Springfield, OH
Neil provides great service.
Response from A to Z Appliance Service:
Thank you for giving us your feedback!
Washer - repair
Sandy - Springfield, OH
Response from A to Z Appliance Service:
Thank you!
Title
William - Yellow Springs, OH
Response from A to Z Appliance Service:
Thank you!
Bayard Washer Repair
Gary - Yellow Springs, OH
Neil was amazing. Very polite, very easy to work with, kept us informed, and his expertise was quite evident. He also provided great insight on other brands
Response from A to Z Appliance Service:
Thank you for writing a review!
Neil B.
DRYER WHIRLPOOL WED4815EW1 Installed screw kit / door handle / terminal block. Installed cord & ran unit.Unit checks OK.
Neil B.
WASHER MAYTAG MVWB765FW3 Noisy on spin. NO error codes. Ran test cycle to observe checked OK.Ran manual high spin to observe checked OK. Ran 3 large bath towels to observe. Unit needs Drive assembly W11393685, Slider assemblyW10734521. Drive assembly is not available at supplier or Vendor right now. Will take at least 3 weeks to get drive assembly.Customer will replace.
Neil B.
LAUNDRY MAYTAG MVWB855DC3 Installed Glass Lid.
Neil B.
REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Fridge door is not closing properly on hinge side. The door gasket will not sealProperly. Next visit 12-24-20.; ordrng 1 W11250318 (DOOR GASKET) and 1 W11374241 (FRIDGE DOOR ( STAINLESS ))
Neil B.
REFRIGERATOR WHIRLPOOL WRT104TFDW00 Issue Freezer notch where shelf goes into place has a cut out piece of liner missing. Tech line ( Chris ) SR 7729055263. Ordering Epoxy kit.Next visit Thursday 11-5-20.; ordrng 1 8201700 (EXPOXY KIT)
Neil B.
WASHER MAYTAG MVW7230HW0 Agitator broken. Ordering parts for repair. Next visit Wednesday 10-28-20.; ordrng 1 W10752187 (SCREW) and 1 W11093899 (AGITATOR) and 1 W11246846 (AGITATOR CAP)
Neil B.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Installed ice maker / extension arm / ice maker harness / bail arm.Ice maker filled. Unit checks OK. Asked customer to clean Ice bin monthly &To keep an Eye on system.
Neil B.
DRYER MAYTAG MED6230HW0 Installed ACU. Unit still will NOT start. UI will light up. NO error codesDoor switch / thermal Fuse / belt switch check OK. Power checks OK.Tech line ( Leon ) did some power checks on ACU ( Checks OK ). ChrisSaid to replace UI. Part NOT available at Supplier or vendor right now.Next visit Wednesday 10-28-20.; ordrng 1 W11413566 (FASCIA ASSEMBLY)
Neil B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Issue ice maker broke & ice bin broke also. Ordering parts for repair Wednesday 10-28-20.; ordrng 1 2177331 (SHIM PAD) and 1 W10300022 (ICE CONTAINER) and 1 W10558423 (ICE CONTAINER ) and 1 W10786952 (CNTRL VALVE) and 1 W10838084 (ICE MAKER HARNESS)
Neil B.
LAUNDRY WHIRLPOOL MHW5630HW1 Installed Tub / basket assembly. Ran unit to check operation. NO leak /Unit ran in high spin with NO noise. Asked customer to observe.
Neil B.
"M/W OTR, PURCHA" MAYTAG MMV4206FZ2 Installed interlock Kit. Unit checks OK.
Neil B.
FREEZER WHIRLPOOL WRS555SIHZ00 Installed defrost thermostat / freezer Evap harness. Unit checks OK.
Neil B.
WASHER WHIRLPOOL WFW9620HBK0 Installed ACU / UI. Unit still not filling after starting unit. U can hear a click At inlet valve. Tech line ( Rich ) SR 7729025920. Unit will not fill after starting.Tried running Fill / drain / recirculating ALL work fine. Tech line said to replace Wire harness. Ordering wire harnesses. Next visit ; ordrng 1 W10919938 (MAIN LOWER HARNESS) and 1 W10919956 (END KC WIRE HARNESS) and 1 W11318752 (WIRE HARNESS)
Neil B.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Installed light module assembly. Unit checks OK.
Neil B.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Noise coming from fridge side ( Damper ) -customer said some freezing of itemsOccur on top 3 shelves. I noticed The pantry shelf / drawer is NOT right above The 2 meat drawers per Whirlpool recommendation. I explained to customer &Ordering Damper assembly. Next visit Monday 10-19-20.; ordrng 1 2177331 (SHIM PAD) and 1 8201815 (CHECK VALVE) and 8 W10141645 (SCREW)s and 1 W10257238 (UNIT COVER) and 1 W11164593 (DAMPER) and 1 WP2314271 (CHECK VALVE)
Neil B.
DRYER WHIRLPOOL WED8900BC0 "Installed idler assembly / dryer kit. Unit checks OK; used 1 4392067 (DRYER MAINT KIT), and 1 W10547292 (IDLER ASSEMBLY) from stock"
Neil B.
WASHER MAYTAG MVWC565FW2 Complaint not draining. Ordering inlet valve assembly. Next visit Friday 10-16-20.; ordrng 1 W11038689 (INLET VALVE )
Neil B.
30' FDBM WHIRLPOOL WRF560SEYM05 Issue noisy from freezer section. Cleaned up ice build-up on ceiling in freezerSection. There is a service pointer W10875533A - for service Kit W10902214. Ordering Kit. Next visit Friday 10-16-20.; ordrng 1 W10902214 (SERVICE KIT)
Neil B.
KITCHEN KITCHENAID KDFE104HPS0 Installed wash arms / retainer. Unit checks OK.
Neil B.
KITCHEN WHIRLPOOL WDF520PADM7 Issue small metal piece came OFF from somewhere ?? I found that the ( feed Tube assembly ) was NOT connected to Sump & Motor. The small metal partFound Im not sure where it came from ? Asked customer to observe.
Neil B.
DISHWASHER KITCHENAID KDFE104HPS1 Issue top drawer gets hung up. Found that the ( Upper dish rack ) was rubbing up against the ( housing adjuster assembly ). I bent the upper dish rackInward so the rubbing is NO longer a problem. Unit checks OK.
Neil B.
REFRIG SAMSUNG RF28HMEDBSR/AA Ordering service kits & ice maker to repair Ice maker. Next visit Thursday 10-22-20. ; ordrng 1 DA81-05595A (SEALER) and 1 DA82-02367A (SERVICE KIT) and 1 DA82-02705A (SERVICE KIT ( ELECT CNTRL )) and 1 DA97-15217D (ICE MAKER) and 1 DA97-15217DS (SERVICE KIT) and 1 DA97-19898A (SERVICE KIT)
Neil B.
REFRIGERATOR WHIRLPOOL WRT314TFDW00 Installed UV Drier & Charged unit. Unit is cooling ( Drawing .71 amps ).Unit checks OK.; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER UV
Neil B.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Issue the Ice dispenser is NOT working all the time. It randomly works. If when the ice will not dispense & U open & close the Ice container & then try to dispense Ice it will work. Tech line ( Joel ) installed shim pad on top of freezer Door to make sure that door switch closes better for ice dispenser to work.Customer said some cherry tomatoes are freezing on top shelf in fridge section.The items in fridge shelf are placed against back wall. Also the crisper drawer Is installed with a space between the meat drawers. Tech line ( Leon ) The crisper drawer has to be right above meat drawers & no food items against Back wall to prevent air flow. Explained all to customer. ; used 1 217731 (SHIM PAD) from stock
Neil B.
REFRIDGERATOR KITCHEN AID KSSO42QMB02 Issue UI is flashing again. The unit has gone back to UI flashing again. The freezer is keeping temp but because the Evap fan in freezer is not running consistently then the fridge section is NOT cooling. Tech Line ( TJ ) SR 7728952376. Ordering CNTRL Board Kit W10818296. Next visit Tuesday 10-13-20. ; ordrng 1 W10818296 (CNTRL BOARD KIT)
Neil B.
RANGE WHIRLPOOL WFE505W0HW2 Installed Bottom Drawer & Parts to repair drawer. Had to use old ( storage drawer ) part because NEW one was damaged. Next visit Thursday 10-29-20.; ordrng 1 W10306546 (RIGHT BASE RAIL) and 1 W10306546 (LEFT BASE RAIL)
Neil B.
DRYER WHIRLPOOL WED4815EW1 Issue will NOT run. The terminal needs replaced first ( its also missing the screws. Will order parts & install first to be able check dryer. Next visit Thursday 10-15-20.; ordrng 2 279393 (SCREW KIT)s and 1 W10861225 (DOOR HANDLE) and 1 WP3397659 (TERMINAL BLOCK)
Neil B.
"M/W OTR, PURCHA" MAYTAG MMV4206FZ2 Issue cavity light works randomly when U open door. Ordering interlock KitW11244490 . Next visit Monday 10-12-20.; ordrng 1 W11244490 (INTERLOCK KIT)
Neil B.
REFRIDGERATOR SAMSUNG RF23J9011SG/AA Issue Ice maker is leaking & freezing. Ordering Service Kit & sealant Kit.Next visit Friday 10-9-20.; ordrng 1 DA81-05595A (SEALANT KIT) and 1 DA82-02671A (SERVICE KIT)
Neil B.
REFRIGERATOR WHIRLPOOL MDB8959SKW0 Issue NOT draining. Removed cutting blade so unit will work until I come back To install new drain pump. Next visit Wednesday 10-14-20.; ordrng 1 W11412663 (DRAIN PUMP)
Neil B.
DISHWASHER MAYTAG MDB9959SKZ0 Issue F9E1. Ordering drain pump W11412663 ( cutting blade became detached ). Next visit Wednesday 10-14-20.; ordrng 1 W11412663 (DRAIN PUMP)
Neil B.
REFRIG SAMSUNG RF28HMEDBSR/AA Ice maker not working. There is ice buildup on bottom side of Ice Maker.Unit needs Ice Maker DA97-15217D / service kits DA97-15217D / DA97-19898A / DA82-02367A /DA82-02705A / DA81-05595A . This customer will call on Friday 10-9-20 to pay for Parts. I will then order parts & schedule next visit for Repair.
Neil B.
REFRIDGERATOR SAMSUNG RF23J9011SG/AA Issue Ice maker is leaking & freezing. Ordering Service Kit & sealant Kit.Next visit Friday 10-9-20.; ordrng 1 DA81-05595A (SEALANT KIT) and 1 DA82-02671A (SERVICE KIT)
Neil B.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Issue NOT making ICE. There was ice in the Ice Maker. Ice maker went through harvesting OK. It filled OK. I unplugged unit afterward to reboot unit.Asked customer to observe.
Neil B.
REFRIDGERATOR KITCHEN AID KSSO42QMB02 Issue unit turning on & off randomly. Unit has faulty Evap motor in freezer section. Ordering Evap motor . Next visit Saturday 10-3-20.; ordrng 1 W10822580 (EVAP MOTOR)
Neil B.
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Issue NOT cooling at all. The freezer Evap completely frozen over. Ordering Evap harness / Evap thermistor. Next visit Friday 10-9-20.; ordrng 1 12002355 (EVAP THERMISTOR.) and 1 W10786952 (VALVE) and 1 W11342162 (EVAP HARNESS.)
Neil B.
RANGE - GAS GE JGSP288EK4BB Issue oven not heating. Glow bar for starting is NOT heating up at all.There is power going to glow bar. Ordering glow bar. Next visit Saturday 10-3-20. ; ordrng 1 WB13T10045 (IGNITOR)
Neil B.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Issue ice maker stopped making ICE. There was some ice build-up in the frontCover of the ice maker. The water dispenser is working. Unit needs ice maker Harness / ice maker / bail arm / extension arm. Customer has AIG extended warranty. I found this out with Partner Team. Im noting the parts needed so when we get the dispatch through AIG we can order Ice Maker w10300024 / bail arm W10175514 / extension arm w10351019 /Ice maker harness W10884720. The thermal fuse for Ice maker is open.Terry is going to let Joe know to LOOK for the AIG dispatch.
Neil B.
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Issue ice maker stopped making Ice. Found thermal fuse open for ice maker.Ordering ice maker / Bail arm / extension arm / ice maker harness.Next visit 10-9-20 ( Friday ). ; ordrng 1 W10175514 (BAIL ARM) and 1 W10300024 ( ICE MAKER) and 1 W10351019 (EXTENSION ARM ) and 1 W10884720 (ICE MAKER HARNESS)
Neil B.
WASHER MAYTAG MVWC565FW1 Noisy sometimes lid not locking. Gear case is leaking crazy grease. Unit needs multiple parts. Next visit Thursday 10-15-20.; ordrng 1 W10427633 (PULLEY COVER) and 1 W10721967 (SPLUTCH) and 1 W10913953 (ACTUATOR) and 1 W11035751 (GEAR CASE) and 1 W11307244 (LID LOCK)