Neil B.
Local Reviews
for Neil
Powered by Fluid LOCALevaporator freezing up
David - New Carlisle, OH
great service
Completely Satisfied
Ron - Springfield, OH
Neil was professional. Started with a handshake and went right on to fix the problem. He knew what he was doing and had everything fixed within minutes. Wouldn't hesitate for a second to call again if we ever need repairs. Will be recommending this company.
Don
Donald - Dayton, OH
Professional
Great service
Sharma - Springfield, OH
On time, quick and courteous
Great service
Shreya - Fairborn, OH
Very well done with the problem that was created, I hope that I keep getting this nice services everytime! Thank you!
GAVE GREAT ADVICE
Martha - New Carlisle, OH
great service great person
George - Springfield, OH
Good service
Brenda - Dayton, OH
Good service
Great Service
Paula - South Vienna, OH
The repair man was super nice.
Outstanding Service
A - Dayton, OH
Neil and A to Z did a fantastic job of addressing and resolving multiple warranty issues with our appliances and manufacturer. When the parts became available, the scheduling process was efficient and Neil arrived as specified, looked and acted professionally, was knowledgeable, did a great repair job, and was pleasant to talk to. He answered my numerous questions and didn't mind that I watched him work, as I like to see how things are "put together". As I said - Outstanding Service!
Great technician
Katie - Fairborn, OH
Favid
David - Springfield, OH
Great service as usual
Great service and dependable
Philip - Yellow Springs, OH
Neil is always polite, professional, and informative.
Response from A to Z Appliance Service:
Thank you. We appreciate Neil being on our team and appreciate you taking the time to leave this review.
Fantastic Service
David - Beavercreek, OH
Neil is a wonderful person and fantastic appliance technician. He totally solved the problem with my freezer. A to Z Appliance is a really good company who really keeps the customer informed and is willing to work around your schedule.
Response from A to Z Appliance Service:
Thank you very much for the review. We appreciate it.
Excellent care and Service!
Michael - Dayton, OH
Neil is an excellent worker, always completing every task in an amazing way. I was amazed to see his body under the washing machine and never complaining about having it to do. The machine works better than it did when we bought it new!
Response from A to Z Appliance Service:
Thank you very much. Neil does a good job for us and we are happy to have him on our team
Great service, Excellent employee
Joe - Springfield, OH
Even though Neil could not fix my problem he did everything within his power to do so. I appreciated his willingness to try all avenues to remedy the problem but it was not to be. Neil seems to be very dedicated to his job and to working for his customers.
Response from A to Z Appliance Service:
Thank you. Neil appreciates it when his customers take the time to leave a review of his diligence. Sorry we could not get it up and running for you.
Trustworthy service
Julie - Springfield, OH
GREAT service
Joe - Fairborn, OH
Neil does a GREAT job .
Great Service
James - Fairborn, OH
Nice guy great service
Fast service
Pat - New Carlisle, OH
Called with a problem, it was corrected the same day! Great service!
KitchenAid Repair
Hannah - Springfield, OH
Range Repair
Keith - Dayton, OH
Fast, Great quality work.
Very polite, great service
Kristen - New Carlisle, OH
Appliance repair
Deborah - Dayton, OH
A to z fixed both appliances in the same trip, they we're professional, courteous and fixed the issues. Pricing was reasonable.
Washing Machine
Bruce - Fairborn, OH
Neil B.
RANGE WHIRLPOOL WFE320M0ES1 Complaint — FL burner turns itself on & cooktop light was on. Installed — infinite switch / element. Unit checks OK.; pckd up 1 W10434452 (switch-inf ( LF )) and 1 W10823729 (LF BURNER)
Neil B.
REFRIGERATOR KITCHENAID KRFF507ESS01 Complaint — fridge compartment not cold enough. Found fridge Evap frozen over. Cleaned out ice & frost off fridge Evap. Checked Fridge Evap thermistor —4750 at 53 degrees. Ran test 4 to check 3-way valve. Talked with tech line —( Rick ). I applied Silicone to liner / cabinet for fridge compartment. I also pulled Unit out to check 3 way valve installation & checked anything out of the ordinary.Unit checks OK. Asked customer to observe.
Neil B.
REFRIGERATOR MAYTAG MSF25D4MDM01 Complaint — strobe lighting in fridge & freezer section. Installed — LED lightsIn unit. Unit checks OK.
Neil B.
REFRIG KITCHENAID KRMF706ESS00 Not making ICE. Unit temps ( Freezer 0 )( Fridge 37 )( ice box 0 ). Ice maker hadE2 error code ( motor lost position ). Ran harvest test 57 - gives 02 error code ( harvesting not completed ). Unit needs Ice maker W10764668. Customer will contact his extended warranty people to have me come back out to install new ice maker. ; ordrng 1 W10764668 (ICE MAKER)
Neil B.
SXS 26' RAM KITCHENAID KRSF505ESS00 Installed — freezer door. Had to trim off a piece of the kick plate to allow oneWire harness to NOT rub & make noise while opening & closing door.Unit checks OK.
Neil B.
DRYER MAYTAG MEDC465HW0 "Not heating. Unit wasn’t heating when Arrived. I took unit apart & checked element / thermostats / timed dry / auto dry. After checking thermostats & element which checked OK, I ran dryer & it started heating as designed ??I installed — Wire tie on wire harness going to element ( wire was loose ).Asked customer to observe.; used 1 WP8567668 (WIRE TIE) from stock"
Neil B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Complaint — freezer door opens with a whole lotta noise & left fridge door whenOpening does not respond with staying open like the right door. Ordering multiple parts for this repair. Next visit — Wednesday 4-17-19.; ordrng 1 12002497 (gear (left)) and 1 12028505AP (closure, door (gry)) and 2 W10120018 (slide)s and 1 W10284684 (bracket ( LEFT )) and 1 W10284685 (bracket ( RIGHT )) and 1 W10293682 (bin-freezr) and 1 W10330991 (bracket ( LEFT )) and 1 W10330993 (bracket ( RIGHT )) and 1 W10516602 (rail ( RIGHT )) and 1 W10516603 (rail ( LEFT )) and 1 W10918008 (DOOR CLOSER LATCH) and 1 W11028221 (SHAFT) and 2 WP98165 (SCREW)s"
Neil B.
DISHWASHER // MDB4949SDE2 "Not draining. Ordering Drain pump. Next visit — Monday 4-15-19.; ordrng 1 W10348269 (pump,dran)"
Neil B.
MICROWAVE WHIRLPOOL WMH78019HZ1 The inner door display has fallen down inside. Ordering — door assembly.Next visit — Thursday 4-25-19.; ordrng 1 W10643448 (clip) and 1 W11196131 (( STAINLESS ) DOOR)
Neil B.
REFRIGERATOR MAYTAG MFI2569VEQ1 Complaint — Ice maker NOT working. Unit not cycling properly. Installed —New Ice Maker.
Neil B.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Bottom wash arm is broken. Ordered — lower wash arm. Next visit — Tuesday 4-16-19.; ordrng 1 W10491331 (lwr dishrack)
Neil B.
FILT SS TT FID KITCHENAID KDTE254ESS3 Installed — Soap dispenser / adjusters. Unit checks OK.
Neil B.
"M/W OTR, PURCHA" WHIRLPOOL WMH32519HT2 Tripping breaker. Unit was installed improperly causing bracket inside cabinetTo short out on connection on filter board ( picture on SD Mobile ). OrderingMultiple parts for repair. Next visit — Thursday 8-25-19. ; ordrng 1 W10138793 (fuse) and 1 W10531156 (filter) and 2 W10596040 (nut)s and 1 W10708076 (cord-power) and 1 W10821385 (INSTALLATION HARDWARE) and 1 W10846309 (OUTER CASE) and 1 W11182140 (UPPER INTERLOCK ASSEMBLY) and 1 W11182141 (LOWER INTERLOCK ASSEMBLY)
Neil B.
DRYER WHIRLPOOL WED49STBW1 Timer not advancing. Unit needs Thermal fuse & cut-off. Customer is going toPurchase new dryer.
Neil B.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Complaint — freezer door opens with a whole lotta noise & left fridge door whenOpening does not respond with staying open like the right door. Ordering multiple parts for this repair. Next visit — Wednesday 4-17-19.; ordrng 1 12002497 (gear (left)) and 1 12028505AP (closure, door (gry)) and 2 W10120018 (slide)s and 1 W10284684 (bracket ( LEFT )) and 1 W10284685 (bracket ( RIGHT )) and 1 W10293682 (bin-freezr) and 1 W10330991 (bracket ( LEFT )) and 1 W10330993 (bracket ( RIGHT )) and 1 W10516602 (rail ( RIGHT )) and 1 W10516603 (rail ( LEFT )) and 1 W10918008 (DOOR CLOSER LATCH) and 1 W11028221 (SHAFT) and 2 WP98165 (SCREW)s"
Neil B.
DISHWASHER // MDB4949SDE2 "Not draining. Ordering Drain pump. Next visit — Monday 4-15-19.; ordrng 1 W10348269 (pump,dran)"
Neil B.
MICROWAVE MAYTAG MMV4205FZ3 Complaint — interior light sometimes NOT working. Installed — 3ea micro-switches. Unit checks OK.; used 3 W10727360 (SWITCH) from stock
Neil B.
REFRIGERATOR KENMORE 106.5113321 Before installing the ice maker I found a broken wire on the bottom of freezer door. I had enough wire to attach wire connector for connection. Unit checks OK. I contacted office for refund for ice maker that I collected on previous visit.
Neil B.
RANGE ELECTRIC WHIRLPOOL WFE515S0ES0 Installed — screws / nuts / power cord / terminal block / wire harness.
Neil B.
WASHER LG WM2010CW Complaint — smell like burning / rim of basket was hot to touch. Ran unit to observe - the inner tub has chewed away some of the outer tub. Unit needs —Basket 3045ER0021E & tub 3045ER0023C . It will take3 weeks to get parts for the repair. Customer will purchase NEW washer.
Neil B.
WASHER WHIRLPOOL RTW4516FW2 Complaint — draining problem. Unit unplugged when I arrived. After plugging Unit in the washer went into drain default. NO error codes. Ran test cycle to observe. Checks OK. Ran calibration. Drain hose is not secured properly toStandpipe. Installed — Wire Tie to secure. Unit is working as designed. I tried calling the owner of this washer who is NOT home but her mother is here whoSpeaks & understands very little English. I will try to call her at 2:00 today to go Over with her the washer.; used 1 WP8567668 (WIRE TIE) from stock
Neil B.
30" FDBM WHIRLPOOL WRF560SMYW02 Complaint — unit still making noise. Customer said it sounds like starting a car engine. Unit needs Damper. Ordering part. Next visit — Wednesday 4-17-19.; ordrng 1 W10257451 (damper)
Neil B.
WASHER MAYTAG MAH6500AWW Leaking — unit needs inner & outer tub assembly. Customer will purchase new washer. Unit is about 18 yrs old.
Neil B.
REFRIGERATOR WHIRLPOOL ED5FHEXNQ00 Filter needs changed. Explained to customer to purchase filter herself because of cost.
Neil B.
WASHER MAYTAG MAH5500BWW Unit works intermittently. Unit needs door lock assembly. Unit is 19 yrs old.Customer will purchase new washer.
Neil B.
WASHER WHIRLPOOL WTW5000DW2 Keeps filling. F2E1 ( stuck key ) F0E2 ( over suds ). I ran unit on Casual cycle which was what customer ran unit on when she said unit would not stop filling.Unit ran as designed. Went over loading & Soap usage with customer. Unit checks OK.
Neil B.
REFRIG KITCHENAID KRMF706ESS00 Installed — pantry door / UI / pantry wire harness / water valve / dual valve /Connectors.
Neil B.
WASHER WHIRLPOOL WTW4816FW1 Installed — inlet valve. Ran test cycle - checks OK.
Neil B.
REFRIG WHIRLPOOL WRB119WFBB00 Installed — damper CNTRL. Unit checks OK.
Neil B.
DRYER WHIRLPOOL WED8000DW4 Noisy — F4E1 ( heater 1 failure connector problem ). Unit runs OK. Checked — Pulley / motor / blower assembly / drum. Unit checks OK. The power cord was incorrectly connected to terminal block.
Neil B.
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 Complaint — NOT cooling properly. The Evap fan motor in freezer is NOT working. Ordering multiple parts for repair. The Ice maker is not working. Next visit — Tuesday 4-16-19.; rqstng P&A on 1 W10188846 (retainer) and 1 W10300022 (icemaker) and 1 W10911770 (EVAP HARNESS) and 1 WP2169142 (FAN BLADE) and 2 WP2176759 (MOTOR GROMMET)s and 1 WP2182120 (fan-scroll) and 1 WP2315549 (FAN MOTOR)
Neil B.
OVEN WHIRLPOOL WOS51ES4ES01 Oven Not working at all. Unit has blown thermal fuse & thermostat. Installed Thermal fuse / fixed thermostat. Unit checks OK. ; pckd up 1 W11025102 (THERMAL FUSE) and 1 W11034459 (THERMOSTAT FIXED)
Neil B.
WASHER WHIRLPOOL WTW8540BW0 Installed — screws / filter / basket / tub. Unit checks OK.
Neil B.
RANGE ELECTRIC WHIRLPOOL WFE515S0ES0 Not working at all. Terminal block is burned up. Ordering multiple parts.Next visit — Wednesday 4-10-19.; ordrng 4 3400016 (screw)s and 6 7103P027-60 (nut)s and 1 RC3–50-4 (4 FOOT POWER CORD) and 1 W10245259 (block-term) and 1 W11219898 (WIRE HARNESS)
Neil B.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 Complaint — Ice Maker leaking into ice bin ( filled up with water ). Unit needs Ice maker & inlet valve. Ordering parts. Customer paid for parts & Service call.Next visit — Wednesday 4-10-19.; ordrng 1 W10498975 (INLET VALVE) and 1 W10884390 (ICE MAKER)
Neil B.
REFRIGERATOR KENMORE 106.7985299 Complaint — unit NOT maintaining Temp. Took unit apart in freezer to observeEvaporator - unit has small ball of Ice on supply line. Unit needs Compressor.COMPRESSOR W1823815. Unit is 20 yrs old.Customer will purchase NEW Fridge.
Neil B.
WASHER WHIRLPOOL WFW9450WW00 Unit was unplugged when arrived. Plugged in unit & it went into drain default.Unit needs — drain pump W10730972. Customer will replace washer.
Neil B.
DRYER WHIRLPOOL WED4950HW0 Noisy. There was some coin in drum felt. Unit checks OK.
Neil B.
REFRIG WHIRLPOOL WRB119WFBB00 Complaint — noisy in fridge compartment & temp is warmer than needs to be.Ordering — Damper Assembly. Next visit — Tuesday 4-9-19.; ordrng 1 W10594330 (control ( DAMPER ))
Neil B.
WASHER MAYTAG MVWB835DW3 Installed — dispenser drawer. Unit checks OK.