Neil B.
Local Reviews
for Neil
Powered by Fluid LOCALgreat service, very knowledf
Kenneth - New Carlisle, OH
Response from A to Z Appliance Service:
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Will use again!
Doug - Springfield, OH
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Excellant
Jan - Springfield, OH
great attitude, kind, curteous, helpful knowledgable
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Thank you for writing a review for us!
Diagnosing dishwasher
Mary - Springfield, OH
It wasn’t getting enough water. Not the washer but the water line which has to be fixed by a lumber
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Great service. Nice man.
Tommy - Dayton, OH
I use again.
Response from A to Z Appliance Service:
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Great service
Virginia - South Charleston, OH
I will not buy another whirlpool Maytag brand ever again
Response from A to Z Appliance Service:
Thank you for reviewing our service!
manager
"Center - Springfield, OH
Response from A to Z Appliance Service:
Thank you for giving us your feedback. If there was anything we could have done to bring you 5-star service, please feel free to reach our and let u know.
Excellent Service, Knowledgeable Technician
"Center - Springfield, OH
Neil was unable to find an issue with the unit, but rather than leave it at that, he went through all of the different possible causes of the issue to help troubleshooting in the future
Response from A to Z Appliance Service:
Thank you for writing a review! Neil is a vital part of our team who strives to complete each job thoroughly and efficiently.
Great Service
Jeffrey - Springfield, OH
Neil was exceptional. His attention to detail helped to resolve the problem with getting parts from Whirlpool/Kitchenaid. He also gave us great advice on how to maintain the appliance.
Response from A to Z Appliance Service:
Thank you for writing a review! Neil is a vital part of our team!
Mary walling
Mary - Springfield, OH
Very satisfied! He was very pleasant and efficient. Thank you!
Response from A to Z Appliance Service:
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Great Service
Tom - Fairborn, OH
My washing machine was leaking a small amount of water inside the tube. Neil has made several attempts to correct the problem. He's determined to stop the leak. Hopefully his last attempt solves the issue. Time will tell. Thanks Neil!
Response from A to Z Appliance Service:
Thank you for giving us your feedback! Neil is a vital part of our team!
Excellent warranty service
Lesslie - Dayton, OH
They did a wonderful job fixing my new Maytag washer. They replaced the agitator and cap.
Response from A to Z Appliance Service:
Thank you for writing a review for us!
Great Service
Tom - Fairborn, OH
I provided feedback on my service a couple of days ago. Check that feedback. The same rating still applies. Neil Barnhoft provided excellent service. I would definitely recommend him. A part has to be ordered before Neil can complete the repair of my washer.
Response from A to Z Appliance Service:
Thank you for writing another review expressing your confidence in our service. Neil is a vital part of our team!
Great Service
Tom - Fairborn, OH
Neil seems to have an excellent knowledge of washer repair. He has a pleasant personality and did a great job of explaining what he repaired.
Response from A to Z Appliance Service:
Thank you for writing a review! Neil is a vital part of our team!
I don't want you want here.
Kenneth - New Carlisle, OH
Our technician performed in a professional manner. We don't want to have any more repairs but if we do, we hope Mr. Barnhoft does it.
Response from A to Z Appliance Service:
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Great service
Sharon - South Charleston, OH
Very kind and explain everything great
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A-Z Appliance
Linda - Fairborn, OH
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Professional, helpful
Donald - Enon, OH
Neil was very professional and knowledgeable. He diagnosed the problem quickly, and gave tips on purchasing a new fridge. I was very pleased with the service and would use A to Z again.
Response from A to Z Appliance Service:
Thank you for leaving your feedback for us! Neil is a very important part of our team.
Great & knowledgeable service
David - Springfield, OH
Ver friendly
Response from A to Z Appliance Service:
Thank you for writing a review about your experience!
Joan
Robert - Fairborn, OH
Very good service
Response from A to Z Appliance Service:
Thank you for writing a review!
Great service
Lauren - Springfield, OH
Neal was very professional and I am satisfied with this service
Maytag washer Awesome service
Barbara - Springfield, OH
Awesome service No mess or fuss.. went about the job and no bother Quick and thoroughly
Response from A to Z Appliance Service:
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Would Recommend
Kyle - Springfield, OH
The tech was informative, direct and did what he said he would do.
Response from A to Z Appliance Service:
Thank you for writing a review! We are so glad to hear that the service provided to you met your expectations.
Katie
Katie - Fairborn, OH
Great job
Response from A to Z Appliance Service:
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Neil's gave great customer service and was very knowledgable in his trade.
Pat - Dayton, OH
I was confident in the work that was done due to knowing the character of the individuals I spoke and dealt with.
Response from A to Z Appliance Service:
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Neil B.
WASHER MAYTAG MVWB765FW0 Complaint — not starting. Unit won’t work. Tech line ( TJ ) —- UI console needs To be replaced. Console W10919546 ). Customer wants to discuss With his wife. FYI — DAP has 7 on hand.
Neil B.
DRYER SAMSUNG DV42H5000EW/A3 Not heating. Found faulty element. Installed — Element assembly. Unit checksOK.
Neil B.
DISHWASHER WHIRLPOOL WDT970SAHZ0 Top rack assembly broke. Installed — rack adjuster assembly. Unit checks OK.; pckd up 1 W10712394 (RACK ADJUSTMENT KIT)
Neil B.
REFRIGERATOR LG LSXS26366S/00 Freezer section not freezing anything. There is NO frost pattern on freezer Evap.Unit will need sealed system repair. Unit needs — compressor TCA38091801 updated programming CJT360000002 dryer ADH73150208 / sealed system. Total minus Tax .Customer will replace Fridge.
Neil B.
OVEN WHIRLPOOL WFE320M0EB2 Error code F9. I unplugged unit & reset ELect CNTRL. Unit checks OK.
Neil B.
LAUNDRY MAYTAG MVWX655DW1 Complaint — not agitating. F2E1 ( stuck key ) F0E5 ( off balance ). Ran test cycle to observe — unit needs Gear case / splutch / basket. Customer will replace unit.
Neil B.
WASHER AMANA NTW4516FW2 Complaint — unit not working at all. The new authorization # is —————AO92EO8APL1 ( spoke with Natalie from Partner Team ). Unit was unpluggedWhen arrived. I plugged unit in & ran test cycle to observe. Unit checks OK.Cannot find anything wrong with washer. Went over operation with customer.
Neil B.
REFRIGERATOR WHIRLPOOL GB2FHDXWQ05 Complaint — freezer door not closing properly. S38253 ( parts covered ).Installed — P-Trap. Unit checks OK.; used 1 W10619951 (P-TRAP) from stock
Neil B.
WASHER WHIRLPOOL WTW4816FW2 "Complaint — leaking. NO error codes. Ran test cycle - NO leak. Ran deep water cycle to observe — unit filled up with water, agitated, NO leaking occurred.Unit would NOT leak at all. Asked customer to observe."
Neil B.
WASHER WHIRLPOOL WTW4816FW2 "Complaint — leaking. NO error codes. Ran test cycle - NO leak. Ran deep water cycle to observe — unit filled up with water, agitated, NO leaking occurred.Unit would NOT leak at all. Asked customer to observe."
Neil B.
"M/W OTR, PURCHA" WHIRLPOOL WMH31017HZ3 Complaint — unit stops soon after starting. Customer had recording of problem.Installed — mag / transformer. Unit checks OK.
Neil B.
LAUNDRY WHIRLPOOL WFW75HEFW0 Complaint — wet clothe after cycle finishes. NO error codes. Ran test cycle to Observe - checked OK. Ran some towels to observe spin — unit checked OK.Asked customer to observe.
Neil B.
FREEZER WHIRLPOOL WRS325SDHZ01 Complaint — freezer has ice forming on bottom of floor section. Suggested to customer to get ahold of Whirlpool to get purchase date squared up because this is a NEW home. Fridge & appliances were purchased some time ago & notInstalled & used some time latter. The defrost drain is plugged. Pulled fridge out & checked drain tube to Evap pan. Cleared out. Unit checks OK.If needed — Drain fitting extension W10153550.
Neil B.
RANGE WHIRLPOOL WFC150M0EW3 Complaint — LR burner turns on when oven is on. FYI the vent from the oven In under the LR burner. Unit is working as designed. I explained to customer.
Neil B.
DRYER LG DLE5001W Runs but not heating. Unit needs — element housing 5301EL1001H. Customer will purchase new dryer.
Neil B.
DRYER MAYTAG MED5630HC0 Complaint — can’t hear buzzard when cycle finishes. Unit needs — UI assembly.Next visit — Monday 1-20-20.; ordrng 1 W11315727 (UI ASSEMBLY) and 1 W11316625 (JUMPER HARNESS)
Neil B.
WASHER WHIRLPOOL WTW4816FW2 Complaint — not working properly. F7E5 ( shifter fault ). Installed — ActuatorUnit checks OK.; used 1 W10913953 (ACTUATOR) from stock
Neil B.
COOKTOP KITCHENAID KCED606GSS00 The glass top in box is the WRONG glass top. The part # is correct. Ordering Part again. Next visit — Wednesday 1-22-20. ; schdld next appmnt for 1/22 WED 12-6
Neil B.
WASHER WHIRLPOOL WTW4816FW2 Installed — splutch / inlet valve / gear case. Ran calibration & test cycle. Unit checks OK.
Neil B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Installed — multiple parts to repair freezing problem in fridge section. After installing parts I noticed air NOT flowing in to fridge section from damper.Customer said fridge temp gap has been 25 to 30 degrees in fridge section.Asked customer to observe.
Neil B.
"M/W OTR, PURCHA" MAYTAG MMV1174FZ3 Heating items too fast. Unit drawing 16 amps. Tech line ( TJ ) — unit is working As designed. Explained to customer to lower power level if needed.
Neil B.
DRYER WHIRLPOOL PYE2300AYW Installed — Element. Unit checks OK.
Neil B.
DRYER MAYTAG MEDC465HW0 Door handle broke. Ordering door handle & front door. Next visit — Monday 1-13-20.; ordrng 1 W10861224 (FRONT DOOR ( WHITE )) and 1 W10861225 (DOOR HANDLE)
Neil B.
WASHER WHIRLPOOL WTW5000DW3 Drain problem. Stopped working. Stopped spinning. Unit elect CNTRL will NOTPower up. Unit needs Elect CNTRL / Drain pump. Next visit — 1-30-20.The elect CNTRL is an X-Part. ; ordrng 1 W10876600 (DRAIN PUMP ) and 1 W11417466 (ACU)
Neil B.
WASHER WHIRLPOOL WTW4816FW2 Complaint — loud noise on agitate. F8E1 ( No Fill / Long Fill ). Unit needs —Gear case / splutch / inlet water valve. Called Partner Team to see if they couldCover parts — YES — ( Dave ) approval for parts & Labor WO5XN00APL2.; ordrng 1 W10721967 (SPLUTCH) and 1 W11210459 (INLET VALVE) and 1 W11255272 (GEAR CASE)
Neil B.
DRYER FRIGIDAIRE FSE446RHS2 Vent hose came loose. Have to move fridge to get to vent hose. I reconnected Vent hose with some duct tape. I tried putting one screw in with NO success.Unit checks OK.
Neil B.
STOVE KITCHENAID KFID500ESS01 Installed — UI CNTRL. Unit powers up then gives d.0 on UI display. HavingDAP doing research on parts. Scheduling this out 2 weeks.; schdld next appmnt for 1/22 WED !
Neil B.
DRYER WHIRLPOOL WGD7500GC0 Complaint — won’t start. Installed - Door switch. Unit checks OK.; pckd up 1 WP3406107 (DOOR SWITCH)
Neil B.
STOVE GE JBP23GS1AD Complaint — the knob on the clock has broken off. Timer CNTRL is NLA.
Neil B.
REFRIGERATOR WHIRLPOOL KRFF302EBL01 Fridge not cooling at all. Compressor NOT running. There is 120 volts to compressor. I tried putting a new starter on the compressor but compressorStill not working. Tech line ( Andrew ) SR # 7726-844-374 — said to replace Compressor. Customer just got fridge a week ago. Customer will have fridge Replaced.
Neil B.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Complaint — ice maker leaking. The ice maker broke ( hanging ). Ordering Ice maker. Next visit — Thursday 1-9-20.; ordrng 1 W10873791 (ICE MAKER)
Neil B.
WASHER MAYTAG MVWC416FW1 Complaint — clothes are wet. F8E1 ( no fill / long fill ). Partner team ( Macy ) —Confirms purchase date. Ordering parts — next visit - Friday 1-10-20.; ordrng 1 W10521298 (BASKET) and 1 W10721967 (SPLUTCH) and 1 W10772621 (SCREW & WASHER) and 1 W10836682 (AGITATOR BARREL) and 1 W10846191 (WASHPLATE) and 1 W10913953 (ACTUATOR) and 1 W11035747 (GEAR CASE) and 1 W11210459 (INLET VALVE )
Neil B.
DRYER WHIRLPOOL PYE2300AYW Complaint — not heating. Found bad element. Ordering — element. Next visit — Thursday 1-9-20.; ordrng 1 LA-1044 (ELEMENT)
Neil B.
WASHER MAYTAG MHW8630HW0 Installed — drawer handle / dispenser assembly. Ran test cycle to observe —Unit checks OK. Asked customer to observe.
Neil B.
REFRIGERATOR KITCHENAID KSSS42QTX04 Complaint — Ice Maker is working. Ice is full in ice bin. The problem is that The ice dispenser is struggling to dispense any ice. Next visit — Tuesday 1-14-20. ; ordrng 1 2188918 (COUPLER) and 1 8281164 (SCREW) and 1 W10271509 (MOTOR) and 1 WP2198628 (SEAL ) and 1 WP2315559 (COUPLING SLEEVE) and 1 WP2318082 (DRIVE SHAFT)
Neil B.
OVEN WHIRLPOOL WFG550S0HZ1 Installed — convection fan assembly. Ran unit —- the convection fan is randomly turning on & off. Tech line — ( ED ). Unit working as designed.The convection fan motor does pulse - 10 seconds on & 10 seconds off.SR # 7726-833-452.
Neil B.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Fridge section not cooling. Found frozen freezer Evap. Element checks OK.Bi-metal checks OK. Tried forced defrost — not working. Installed Jazz Board.Unit checks OK.; used 1 W10503278 (JAZZ BOARD) from stock
Neil B.
MICROWAVE WHIRLPOOL WMH53521HV-4 Glass turntable plate has hair line cracks on all three tabs. Ordering — part.The part is not available at supplier or vendor. Ordering part & scheduling out3 weeks. Next visit — 1-27-20.; ordrng 1 W11402532 (TURNTABLE)
Neil B.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 Fridge section is Too cold — unit temps — ( fridge 35 ) ( freezer 2 ). Talked with Tech line ( David ) — said to replace damper CNTRL. SR 7726-813-243.Ordering parts — Next visit — Monday 1-13-20. ; ordrng 1 W10118612 (DIVIDER LINER) and 1 W10196393 (DAMPER CNTRL) and 1 W10309864 (ICE BOX DIVIDER) and 1 WP67006341 (DAMPER GASKET)
Neil B.
REFRIGERATOR KITCHENAID KRFF707ESS00 Complaint — ice maker not making ICE. Ice maker no error codes. Tech line — ( Dave ) SR 7726-821-049. Said to check P8 orange / White for 8.8K ( checks OK ) & P7 Pink / Tan for 8.8 K ( Checks OK ). Said then to replace UI & Elect CNTRL. Ordering parts — Next visit — Thursday 1-9-20. ; ordrng 1 W10807590 (CNTRL BOARD) and 1 W11089931 (UI)