Image

Neil B.


Local Reviews
for Neil

A to Z Appliance Service Rated 4.8 out of 5 stars based on 163 customer reviews

Map of Enon, OH

Great service




Review of A to Z Appliance Service

Would definitely recommend


Response from A to Z Appliance Service:

Thank you for writing a review for us!


Map of Springfield, OH

Great service




Review of A to Z Appliance Service

Neil was prompt, polite and professional. I was very pleased with everything.


Response from A to Z Appliance Service:

Thank you for writing a review. We are pleased to hear you are satisfied with your service.


Map of Yellow Springs, OH

Great service, high price




Review of A to Z Appliance Service

Very nice person, quick trip, high price for house call, I was glad I had the replacement part


Response from A to Z Appliance Service:

Thank you for writing a review for us. We value your feedback and use it to better our company.


Map of Fairborn, OH

Honest service




Review of A to Z Appliance Service

Very thankful for such a fair and honest company.


Response from A to Z Appliance Service:

Thank you for writing us a review. We appreciate your feedback and are glad to hear you had a positive experience with us.


Map of Springfield, OH

Dryer heating problem on new dryer




Review of A to Z Appliance Service

Very helpful explanations of how the dryer operates and ongoing maintenance. Was very glad Neil was the servicer that showed up for the call. Very much appreciated!


Response from A to Z Appliance Service:

Thank you for writing of a review. We are glad to hear that your service experience with Neil met your expectations as he plays a vital role on our team.


Map of Springfield, OH

Patti




Review of A to Z Appliance Service

Neil was prompt and went above and beyond to contact Whirlpool to arrange for them to cover the expense of parts, even though I don’t have an extended warranty.


Response from A to Z Appliance Service:

Thank you for taking the time to write a review for us. Neil is an instrumental part of our team. We are glad to hear that your experience with us was exceptional.


Map of Dayton, OH

Terrific Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for reviewing us.


Map of New Carlisle, OH

Great service




Review of A to Z Appliance Service

Very pleased


Response from A to Z Appliance Service:

Thank you for writing a review for us.


Map of Tremont City, OH

Great service




Review of A to Z Appliance Service

Timely,Friendly,and Neat


Response from A to Z Appliance Service:

Thank you for writing a review for us.


Map of Huber Heights, OH

Dishwasher




Review of A to Z Appliance Service

Very professional


Response from A to Z Appliance Service:

Thank you for taking the time to write a review.


excellent response to my call




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks for the review.


Store




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


Review Title




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


great and personable service




Review of A to Z Appliance Service

knowledgeable and informative


Response from A to Z Appliance Service:

Thank you for taking time to review A to Z


Professional and knowledgeable




Review of A to Z Appliance Service

The gentleman was in and out and diagnosed and completed project


Response from A to Z Appliance Service:

Thank you for reviewing. We are pleased to hear that you had a positive experience with A to Z.


Dene




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


Monica Lippolis




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


Neil




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


Great service




Review of A to Z Appliance Service

Neil was great


Response from A to Z Appliance Service:

Thank you for reviewing. Neil is a very valuable part of our team


Very knowledgeable Tech




Review of A to Z Appliance Service


GREAT




Review of A to Z Appliance Service


Awesome service




Review of A to Z Appliance Service


.deb




Review of A to Z Appliance Service

Service tech was friendly and very knowledgeable.


I liked the callback before service man arrived, service was all business with a very good explanation of what to expect, job was well done, i would r




Review of A to Z Appliance Service

My 3 year old refrigerator was not working properly, freezer was working but not defrosting, that caused a lot of ice to build up and block the vent to the refrigerator, repairman knew what it was immediately, explaining the repair and service call. Job well done.


Mary




Review of A to Z Appliance Service

Great


Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate it.


Neil B.

Neil B.

DRYER ROPER RED4516FW0 Complaint — NOT powering up. Found power to dryer is incorrect.There is 120 / 78 volts. There’s a 172 volts to dryer. Explained to customer.

Near Mt Hood, Dayton, OH 45424
Neil B.

Neil B.

DRYER ROPER RED4516FW0 "Unit hums when U press start button. Unit has a shoe lace seized into shaft on Motor. I tried to get it out but not happening. Ordering motor / blower wheel.Installed - faulty door switch. Installed — motor / blower wheel.; used 1 279827 (MOTOR), and 1 WP694089 (BLOWER WHEEL) from stock, pckd up 1 W10237959 (DOOR SWITCH)"

Near Timberline Trail, Springfield, OH 45503
Neil B.

Neil B.

DISHWASHER WHIRLPOOL WDT720PADM2 Installed — OWI / Sump & Motor. Unit checks OK except for — Spray arm / screen / filter cup. Ordering parts. Next visit — ; ordrng 1 W10463906 (SCREEN) and 1 W10491331 (SPRAY ARM) and 1 W10872845 (FILTER CUP)

Near Midland Rd, Springfield, OH 45503
Neil B.

Neil B.

WASHER WHIRLPOOL MVWX655DW1 Installed — Basket. Ran calibration / test cycle. Unit checks OK. Also adjusted Feet to raise washer because this unit has ( Plastic drain pan with ridges ).

Near Fountainhead Dr, Dayton, OH 45424
Neil B.

Neil B.

WASHER MAYTAG MVWB765FW3 Still making clicking noise on spin cycle. Ordering — basket / drive assembly.Next visit — Friday 10-25-19.; ordrng 1 W10811957 (BASKET) and 1 W11134159 (DRIVE ASSEMBLY)

Near Fletcher Chapel Rd, South Charleston, OH 45368
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRS315SNHW01 Randomly LOUD Noise. Pulled unit out - took back panel off & checked condenser & condenser fan. The unit will NOT duplicate noise. I asked customerTo record noise if & when it happens. Also asked her to open each door separately to try to figure out which part of the fridge the noise might be comingFrom. I can’t figure out today where the problem is.

Near Willow Run Cir, Enon, OH 45323
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Complaint — freezer door is hanging Lower than it should. Customer has a plastic clip from a loaf of bread bag to keep door up. Installed - plastic washer.Unit checks OK.; used 2 WP489467 (PLASTIC WASHER) from stock

Near Plumwood Dr, New Carlisle, OH 45344
Neil B.

Neil B.

LAUNDRY WHIRLPOOL WTW5000DW2 Installed — actuator / lid lock / capacitor. Ran calibration & test cycle. Unit checks OK.

Near W John St, Springfield, OH 45506
Neil B.

Neil B.

DISHWASHER WHIRLPOOL WDT710PAHB1 Installed — Inlet valve / Elect CNTRL. Unit checks OK

Near Concord Ave, Springfield, OH 45504
Neil B.

Neil B.

DRYER WHIRLPOOL WGD4815EW2 "Noisy — did verify the noise. I took unit apart & inspected. Installed —Dryer maint Kit / flex-vent. Ran unit — checked OK. Asked customer to observe.; used 1 4392065 (DRYER MAINT. KIT), and 1 DFLX8 (FLEX-VENT) from stock"

Near Perry St, Springfield, OH 45504
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Installed — liner repair Kit. Unit checks OK. Took picture of repair.

Near Moorefield Rd, Springfield, OH 45502
Neil B.

Neil B.

COOKTOP KITCHENAID KSIB900ESS1 Installed — cooktop / induction module / user interface / RF Element.Unit checks OK.

Near Taylorsville Rd, Dayton, OH 45424
Neil B.

Neil B.

KITCHEN KITCHENAID KDFE104HPS0 Sump & motor on kitchen counter when arrived. Installed — new sump & motor.Unit checks OK.

Near Taylorsville Rd, Dayton, OH 45424
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRS321SDHB01 "Right door not shutting properly. I noticed ( bottom right ) corner on fridge side — where cabinet meets liner, there was an opening where air ambient air might Be able to sneak in. I applied Silicone to both sides. Otherwise the fridge door Is sealing OK. Customer mentioned he adjusted door to get it to close better.There was some water ( condensation ) on light shield in top right hand corner.Also some moisture on damper assembly. I wiped ( cleaned ) them. Asked customer to observe."

Near Hamilton Ave, New Carlisle, OH 45344
Neil B.

Neil B.

RANGE WHIRLPOOL WFE320M0EB2 Complaint — Glass cooktop broken. Also the LR burners where the glass is broken is NOT working. Ordered — element / infinite switch for LR burner.Wayne said he has already requested for approval on the glass top W10245805.Next visit — Wednesday 10-23-19; ordrng 1 WP3149404 (LR INFINITE SWITCH) and 1 WP8273994 (LR ELEMENT)

Near N Bechtle Ave, Springfield, OH 45504
Neil B.

Neil B.

KITCHEN KITCHENAID KDFE104HPS0 Sump & motor on kitchen counter when arrived. Installed — new sump & motor.Unit checks OK.

Near Taylorsville Rd, Dayton, OH 45424
Neil B.

Neil B.

WASHER WHIRLPOOL WTW8040DW4 Complaint — clicking during agitation. F9E2 ( water ring detected ) F0E4 ( spin Limited by water temp. Ran test cycle - checked OK. Ran a rinse & spin with a few towels to observe - it would make a click sound at the end of the agitationRotation. Ordering — clutch / slider assembly. Next visit — ; ordrng 1 W10734521 (SLIDER) and 1 W10752189 (SCREW) and 1 W10754448 (CLUTCH)

Near Victorian Way, Springfield, OH 45503
Neil B.

Neil B.

LAUNDRY WHIRLPOOL WTW5000DW2 Wet clothes. F2E1 ( stuck key ) F7E1 ( basket speed fault ) F5E3 ( lid unlock fault ). Polarity / ground check OK. Ran test cycle to observe. Ordering parts.Next visit — Tuesday 10-16-19.; ordrng 1 W10913953 (ACTUATOR) and 1 W11307244 (LID LOCK ) and 1 W11395618 (CAPACITOR)

Near W John St, Springfield, OH 45506
Neil B.

Neil B.

REFRIGERATOR KITCHENAID KRMF706ESS01 Not cooling / leaking. Found the bottom receptacle on outlet is LOOSE. I switch The plug to the top. Unit checks OK. Asked customer to observe.

Near Stowe Dr, Springfield, OH 45505
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Complaint — Freezer light not working. There was a little bit of frost keeping fridge. If needed for the future — Freezer light switch - 12466111SPAsked customer to observe.

Near E Cecil St, Springfield, OH 45503
Neil B.

Neil B.

DISHWASHER WHIRLPOOL WDT720PADM2 Complaint — NOT drying dishes. F7E1 ( NO Heat ) F2E1 ( stuck key ).Ran test cycle to check Element — checks OK. Ordered — parts. Next visit —Thursday 10-17-19.; ordrng 1 W10671941 (SUMP & MOTOR) and 1 W11084121 (OWI)

Near Midland Rd, Springfield, OH 45503
Neil B.

Neil B.

MICROWAVE WHIRLPOOL WMH32519HV4 Complaint — Not starting / Not working. Installed — 4ea micro-switches.Unit checks OK.; used 4 W10727360 (SWITCH) from stock

Near Middle Urbana Rd, Springfield, OH 45503
Neil B.

Neil B.

REFRIGERATOR KENMORE 111.6120271 Unit has frost covering everything in freezer compartment. Took everything outOf freezer & took back apart to observe frost pattern - there was NO iced up Evap. Called DAP — this fridge is NOT a Whirlpool / Samsung / LG. DAP said itIs a OFF Brand which they do NOT have parts for if needed.

Near Meyer Ct, Springfield, OH 45503
Neil B.

Neil B.

DISHWASHER KITCHEN AID KUDS30IXWH9 Washer leaking. Customer had dishwasher pulled out. Ran unit - NO leaking Occurred. The one clamp on drain hose completely disintegrated. ; rqstng P&A on 1 W10316375 (WATER INLET) and 1 W10316376 (FLAPPER) and 1 W10545278 (DRAIN HOSE) and 1 W10877094 (SOUND SHIELD) and 2 WP285655 (HOSE CLAMP)s and 2 WP596669 (HOSE CLAMP )s and 1 WP8531323 (GASKET)

Near N Lake Rd, New Carlisle, OH 45344
Neil B.

Neil B.

OVEN WHIRLPOOL WFE525S0HS0 Gives error code F6E1 ( Oven Over temp when heating ). Oven sensor checks OK. Tech line ( Kevin ). Replace Elect CNTRL W11256088. ; ordrng 1 W11256088 (ELECT CNTRL)

Near Barnard Dr, Dayton, OH 45424
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 Installed — left & right adapters. Unit checks OK. Asked customer to observe.

Near Southgate Ave, Springfield, OH 45506
Neil B.

Neil B.

OVEN JENN-AIR JGS1450FP0 Installed — supply line / regulator. Soaked up connections — could NOT findAny leaks. Asked customer to observe.

Near N Hampton Rd, New Carlisle, OH 45344
Neil B.

Neil B.

MICROWAVE WHIRLPOOL CAE2745FQ0 Complaint — coin slide jammed. Tried to get coin mechanism apart. Could not.Ordering coin mechanism assembly. Next visit — Tuesday 10-8-19.; ordrng 1 W11126319 (COIN ASSEMBLY)

Near W Jefferson St, Springfield, OH 45506
Neil B.

Neil B.

MICRO/RNGE WHIRLPOOL RMC275PD Got unit pulled out from wall & half way apart. I realized that the part is the incorrect part for the microwave door. Customer has user manual for it but there are 3 models of this built-in microwave / oven combo. There is NO model / Serial# on unit. I explained to customer that we will have to research & see what can be done. Also if we come back there will have to be second tech which will require 2nd tech. I told her we will contact her.; schdld next appmnt for 10/14 MON !

Near Cowpath Rd, New Carlisle, OH 45344
Neil B.

Neil B.

RANGE WHIRLPOOL WFE550S0HZ1 Complaint — found Right door hinge is damaged. Ordering part. Next visit —Wednesday 10-9-19. Scheduling next visit for 3 - 6. ; ordrng 1 W10299224 (( RIGHT ) ACTIVE HINGE)

Near Midfield St, Springfield, OH 45503
Neil B.

Neil B.

MICROWAVE WHIRLPOOL CAE2795FQ0 Install —- actuator / Lid Lock. Unit also needs — splutch / belt / shield.Next visit — Wednesday 10-9-19. Parts are covered byWhirlpool.; ordrng 1 W10427633 (SHIELD) and 1 W10721967 (SPLUTCH ) and 1 W11213879 (BELT)

Near E High St, Springfield, OH 45505
Neil B.

Neil B.

LAUNDRY WHIRLPOOL WTW5000DW2 Wet clothes —— NO error codes. Ran test cycle to observe - checks OK.NO error codes after test cycle. Polarity / ground checks OK. Unit is in basement next to drain. Unit checks OK.

Near E McCreight Ave, Springfield, OH 45503
Neil B.

Neil B.

REFRIG WHIRLPOOL WRF535SMBM00 Complaint — noisy. Unit would NOT make the noise while I was here. I found That the Ice Maker was turned ON and water supply is NOT hook up. I turned Off ice maker ( Bail arm ). I also disconnected fill valve on back. Asked customer to observe & to use his phone to record sound next time if it happensAgain. I installed - Wire Tie to hold power cord closer to unit in back.; used 1 WP8567668 (WIRE TIE) from stock

Near Shade Dr, Fairborn, OH 45324
Neil B.

Neil B.

RANGE JENNAIR JES9800CAB00 Installed — cook top / burners / switches. Unit checks OK.

Near Hunters Brook Ct, Dayton, OH 45424
Neil B.

Neil B.

DRYER ROPER RED4516FW0 Complaint — Noisy. Found Blower wheel came OFF Motor shaft. I re-installed Blower wheel & tightened. Unit checks OK. Asked customer to observe.If unit should fail again — NEED — motor 279827 / blower wheel 694089.

Near Mt Hood, Dayton, OH 45424
Neil B.

Neil B.

WASHER MAYTAG MVWB855DC3 Complaint — gives error code. I plugged unit in & it immediately gave F3E1( pressure system fault ) & drain pump was in drain default. Unit also has —-F0E3 ( over load ) F0E2 ( over suds ). Lower harness connector on Elect CNTRL To J1 is faulty. Ordering — ELect CNTRL / wire harness ( Lower ).Next visit — Thursday 10-10-19.; ordrng 1 W10777956 (LOWER WIRING HARNESS ASSEMBLY.) and 1 W11171748 (ACU)

Near N Bechtle Ave, Springfield, OH 45504
Neil B.

Neil B.

LAUNDRY MAYTAG MVWX655DW0 Complaint — spin cycle not working —— unit needs — lid lock / gear case /Actuator / splutch / basket / Wash plate. Submitting for approval through Asurion. F7E1 ( basket speed fault ) F0E5 ( Off balance ). Customer mentioned that Lid Lock is clicking on & off. Next visit — Wednesday 10-9-19.; rqstng P&A on 1 W10404050 (LID LOCK) and 1 W10721967 (SPLUTCH ) and 1 W10752719 (BASKET) and 1 W10902814 (WASH PLATE) and 1 W10913953 (ACTUATOR) and 1 W11035751 (GEAR CASE)

Near Dwight Rd, Springfield, OH 45503
Neil B.

Neil B.

MICROWAVE WHIRLPOOL CAE2795FQ0 Complaint — washer gets stuck in spin cycle. Unit was unplugged & full of water When arrived. I plugged unit in & held start button to Cancel / Drain unit.F7E1 ( basket speed fault ) F5E1 ( Lid Switch Fault ) F5E3 ( Lid unlock fault ).Parts are covered. ; ordrng 1 W10482836 (LID LOCK) and 1 W11212745 (ACTUATOR)

Near E High St, Springfield, OH 45505
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ01 Complaint — there is a slight ding with a whole in fridge section on right side —About 2 feet right at the rounded corner where it meets the door. I took a picture Of it on SD - Mobile. Called Tech Line ( Kevin ) SR # 7726017452. Talked to Partner Team ( Zack ) — said if unit can be repaired then repair must come first.Went over with customer. Ordered — liner repair kit per tech line. Next visit —Wednesday 10-9-19; ordrng 1 8201700 (LINER REPAIR KIT) and 1 8212572 (LINER REPAIR KIT)

Near Moorefield Rd, Springfield, OH 45502
Neil B.

Neil B.

WASHER KENMORE 110.475616 Start button on CNTRL Panel completely missing —— NLA.

Near Lone Wolf Ave, Springfield, OH 45502