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Neil B.


Local Reviews
for Neil

A to Z Appliance Service Rated 4.9 out of 5 stars based on 247 customer reviews

Map of Springfield, OH

great job




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you.


Map of Fairborn, OH

Friendly Service




Review of A to Z Appliance Service

Punctual, efficient, good work, sorry you raised your prices


Response from A to Z Appliance Service:

Thank you for the review.


Map of Dayton, OH

Great tech!




Review of A to Z Appliance Service

On time and a real pro.


Response from A to Z Appliance Service:

Thanks!


Map of New Carlisle, OH

He did a great job.




Review of A to Z Appliance Service

Neil went out of his way to make sure my dryer and freezer worked good before he left. I appreciate his promptness and letting me know when he would be here.


Response from A to Z Appliance Service:

Thank you for the review!


Map of Fairborn, OH

pricey . Neil seemed knowledgeable and yet another appliance outfit fixed it and the fix was inexpensive!!




Review of A to Z Appliance Service

as i said very pricey and was fixed by someone else at a far cheaper price. Therefore I am very disappointed and will not call A to Z again.


Response from A to Z Appliance Service:

Thank you for taking the time to leave us a review, we will have our manager look into this. If you have any questions please feel free to give us a call at 937-878-8271.


Map of South Charleston, OH

Excellent




Review of A to Z Appliance Service

Great service,


Response from A to Z Appliance Service:

Thank you!


Map of Dayton, OH

Excellent Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


Map of Springfield, OH

On time and very helpful.




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Map of Springfield, OH

Very satisifief




Review of A to Z Appliance Service

Great


Response from A to Z Appliance Service:

Thank you!


Map of Springfield, OH

Brenda




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


Good job




Review of A to Z Appliance Service

Excellent service person. Good rep of AtoZ.


Response from A to Z Appliance Service:

Thank you!


Good service




Review of A to Z Appliance Service

thank you for the good service for my appliances, Even though I think your prices are high just to walk thru my door and especially since I have to pay for the labor when the person comes back is almost ridiculous. Seems like the prices go up when gas price rise but then are forgotten when they go down some. Sad to say, we have no way of doing anything about this so the customer has to suffer. I also thought the labor was somewhat high since he was only here for about 35 minutes. Not complaining but just sitting a fact.


Response from A to Z Appliance Service:

Thank you for the review, we take notes on customers concerns to improve our service.


Really GOOD service!




Review of A to Z Appliance Service

The repair man is the kindest and hardest worker you could ask for. He does outstanding work, and cleans up after he finishes


Response from A to Z Appliance Service:

Thank you for the review.


Service




Review of A to Z Appliance Service

the service tech was very good and made my myself and wife feel confortable with his work


Response from A to Z Appliance Service:

Thank you for the review!


Great Service




Review of A to Z Appliance Service

Neil did a great job. Very professional.


Response from A to Z Appliance Service:

Thank you for the review!


Great service




Review of A to Z Appliance Service

Professional and friendly.


Response from A to Z Appliance Service:

Thank you for the review.


Homeowner




Review of A to Z Appliance Service

Well done!


Response from A to Z Appliance Service:

Thank you for your review.


Jill




Review of A to Z Appliance Service

Neil is an awesome technician. He has serviced our refrigerators for several years and helped us reach an agreeable resolution with Whirlpool regarding a design problem with our appliance. He shares his knowledge regarding all appliances he services which is great help for us as we try to give our appliances the best care and realize the greatest longevity.


Response from A to Z Appliance Service:

Thank you for the review, we will let him know.


informative




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you


Neil B




Review of A to Z Appliance Service

Neil is always pleasant, efficient, and knowledgeable. A to Z is lucky to have him.


Response from A to Z Appliance Service:

Thank you!


Great Job




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Total Satisfaction




Review of A to Z Appliance Service

Neil was very courtesy, well informed with excellent knowledge of the refrigerator he came to fix. I had Neil in my home previously on a problem with a washer, his experience was obvious on that repair also. If I have additional issues I hope Neil is the one assigned to me.


Great Service




Review of A to Z Appliance Service


Great service always on time and quick.




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Neil Barnhoff was very efficient and completed his work with expertise. Great job Neil. The oven is working perfectly this morning. It is nice to b




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Neil B.

Neil B.

DISHWASHER GE GSC3200J01WW Installed — timer. Ran unit to check — unit at first didnt fill on start. I advanced Timer slightly & unit filled. The water fill won’t work on ( Start — 1:00 position on Timer ). The float switch checks OK. I had some water on the floor ( not sure where it came from ?? ). I could not get it to leak again. I’m ordering another timer — warranty. ; ordrng 1 WD21X10201 (TIMER)

Near Archer Dr, Fairborn, OH 45324
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL ED2LHAXMB10 Ice maker not working. Ordering Ice Maker. Next visit — Wednesday 2-27-21.; ordrng 1 W10190961 (ICE MAKER)

Near Snypp Rd, Yellow Springs, OH 45387
Neil B.

Neil B.

DRYER MAYTAG PYE2300AYW Issue — won’t start. Ordering — thermal fuse kit. Next visit — Friday 1-22-21.; ordrng 1 LA-1044 (EKEMENT) and 1 LA-1053 (THERMAL FUSE KIT)

Near Upper Valley Pike, Springfield, OH 45502
Neil B.

Neil B.

LAUNDRY MAYTAG MHW5500FW0 Attempted — to install the glass inner part that the replacement sent is plastic & doesn’t fit properly in place of the old one. The part # per ordering is correct.I spoke with Roger ( DAP ). He is researching . Scheduling next visit out 10 business days. ; schdld next appmnt for 2/3 WED !

Near Beach Dr, Medway, OH 45341
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Installed — ice container. Unit checks OK.

Near Tamarack Ave, Springfield, OH 45502
Neil B.

Neil B.

ICEMAKER WHIRLPOOL GSE25HMHBHES Issue — the ice chute was plugged up because customer dispenses crushed ice Which I explained can cause the ice to plug the chute up. I clean up the situation & explained to customer as to how to manage the ice situation. Asked customer To observe.

Near Adams Rd, Dayton, OH 45424
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Issue — when dispensing the auger motor sounds like it’s struggling. Ordering Parts. Next visit — Thursday 2-4-21.; ordrng 1 W10317991 (MOTOR) and 1 W10353552 (SEPARATOR) and 1 W11185686 (ICE BIN ASSEMBLY) and 1 WP63052-2 (YOKE)

Near Broadway St, Springfield, OH 45504
Neil B.

Neil B.

DISHWASHER KITCHENAID KDFE104HPS1 "Installed — right & left track assembly. The adjuster kit will not work on this unit.Ordering parts for upper rack to finish repair. Next visit — Thursday 2-18-21.; ordrng 2 W10195839 (TETHER ADJUSTER STRAP )s and 2 W10195840 (ADJUSTER POSITIONER)s and 4 W10250160 (ADJUSTER CLIP)s and 2 W10250162 (ADJUSTER COVER)s and 2 W10546503 (ADJUSTER ASSEMBLY)s and 1 W10588164 (HOUSING ADJUSTER ( LEFT )) and 1 W10588165 (HOUSING ADJUSTER ( RIGHT )), dspstn on spec-tagged invntry: 1 W10712394 ADJUSTER"

Near N Bechtle Ave, Springfield, OH 45504
Neil B.

Neil B.

WASHER WHIRLPOOL MVWC200XW2 Issue — not working. F5E1 ( lid switch fault ) F0E2 ( over suds ) F0E5 ( off balance ). Unit needs — Lid lock. Ordering part. Next visit — Monday 1-25-21.; ordrng 1 W10404050 (DOOR SWITCH)

Near Rothfield Dr, Dayton, OH 45424
Neil B.

Neil B.

OVEN JENN-AIR JJW3430DS01 Issue — oven will heat to temp but won’t maintain the set temp. NO error codes.Tech line ( Bruce ) — replace door switch & door hinges ( The left hinge is damaged ). Parts are NOT available at supplier or factory. Will take at least 4 weeks to get parts. Next visit — Thursday 2-18-21.; ordrng 1 W10883049 (DOOR SWITCH) and 1 W11110938 (DOOR ASSEMBLY)

Near Palomino Ave, Vandalia, OH 45377
Neil B.

Neil B.

WASHER WHIRLPOOL MVW7232HW0 Not operating properly. F0E9 ( off balance ) F0E5 ( off balance ) F0E3 ( overload ). Ran test cycle to observe — checked OK. Took some coin out from WASHPLATE. Went over operation with customer.

Near OH-54, South Vienna, OH 45369
Neil B.

Neil B.

WASHER MAYTAG MVWX655DW0 Issue — F7E5 ( basket spreed fault ) F0E5 ( off balance ). Ran test cycle — notWorking. Unit needs — Gear case / splutch / wash plate / actuator. Customer Will replace washer.

Near 2nd St, Medway, OH 45341
Neil B.

Neil B.

WASHER MAYTAG MVWX655DW1 Not spinning properly. F0E5 ( off balance ). Unit needs — gear case W11454734/ Splutch W10721967/ basket W10752719 / WASHPLATE W10902814. Customer will replace unit.

Near Styer Dr, New Carlisle, OH 45344
Neil B.

Neil B.

WASHER MAYTAG MVWC565FW2 "Issue — not draining. Prescreened drain pump ( Wrong part ). Ordering part.Next visit — Tuesday 2-2-21.; ordrng 1 W11399437 (DRAIN PUMP), dspstn on spec-tagged invntry: 1 W10876600 DRAIN PUMP"

Near N Bechtle Ave, Springfield, OH 45504
Neil B.

Neil B.

REFRIGERATOR KITCHENAID KRSF505ESS00 Installed — thermistor. The top crisper drawer on the edge broke on me. Ordering part. Next visit — Tuesday 2-16-21.; ordrng 1 W10531078 (CRISPER DRAWER.)

Near George Allen Dr, South Vienna, OH 45369
Neil B.

Neil B.

DISHWASHER WHIRLPOOL KDTE204EPA1 Issue — not cleaning dishes. Unit needs Sump & Motor. ; ordrng 1 W10605058 (SUMP & MOTOR)

Near N Central Ave, Fairborn, OH 45324
Neil B.

Neil B.

REFRIGERATOR AMANA AFI2538AES Fridge section not cooling. The vent on ice box that feeds fridge section was completely blocked ( customer had a friend that blocked vent off for her because Fridge section was freezing items ). Tech line ( Joel ) SR 7729–789–203.Because the ice maker was turned on & no water connected to fridge — This was the cause for the fridge to freeze the items. Tech line said to have unit run for a couple days. Tech line said if customer is still having problem with freezing To install a special kit W10295078. Went over with customer. I dont feel cold air of ANY coming through vent off ice box at all. Unit may needFan motor 67006968/ Fan blade 67006337/ HarnessWP67006388.

Near Shull Rd, Dayton, OH 45424
Neil B.

Neil B.

DISHWASHER GE GSC3200J01WW Issue — asking buzzing noise. Unit needs — Timer. Next visit - Wednesday 1-20-21.; ordrng 1 WD21X10201 (TIMER)

Near Archer Dr, Fairborn, OH 45324
Neil B.

Neil B.

WASHER WHIRLPOOL GSN2000HQ0 Installed — Cam Driver assembly. Ran unit to check operation — unit checks OK.; dspstn on spec-tagged invntry: 1 285809 CAM

Near Poplar Grove Dr, Vandalia, OH 45377
Neil B.

Neil B.

DRYER GE DHDSR46EG6WW Issue — Start switch has fallen OFF. Unit needs — start switch / start knob /Console. The Console is not available right

Near Creekside Cir, Fairborn, OH 45324
Neil B.

Neil B.

WASHER MAYTAG MHW5100DW0 Issue — clothes still wet after cycle. Customer said that the washer for the past Year & half the washer would randomly leave the clothes wet. Recently the washer is leaving clothes wet all the time. Unit had ONE error code F8E1 ( no fill/ long fill ). Ran test cycle — checked OK. Tech line ( Bruce ) SR 7729—765—801. Said to replace ACU. Part will take at least 4 weeks. Next visit — Friday 2–12–21. ; ordrng 1 W11029844 (ACU)

Near McDaniel Ridge, Dayton, OH 45424
Neil B.

Neil B.

WASHER MAYTAG MVWX655DW1 Issue — not operating. Unplugged when arrived. After plugged in unit in drain Default. F8E1 ( no fill / long fill ) F8E5 ( hot / cold reversed ). Checked water connection — checks OK. Both cold / hot water are filling properly. Ran test cycle to observe — checked OK. Ordering — inlet housing assembly. Next visit — Monday 2–15–21.

Near Bayberry Dr, New Carlisle, OH 45344
Neil B.

Neil B.

OVEN MAYTAG MGRH865QDS Oven won’t start. Unit needs Oven ignitor. Next visit — Friday 1–25–21. ; ordrng 1 WP7432P136-60 (OVEN IGNITOR)

Near Arthur Rd, Springfield, OH 45502
Neil B.

Neil B.

DISHWASHER KITCHENAID KDTM704KPS0 Not draining. Customer said unit would give error code F9E1 ( drain pump ).Unit is draining great for me. Called tech line ( Rich ) — SR 7729–777–577.Unit checks OK. Asked customer to observe. If needed — drain pump W11412291.

Near Redbud Way, Phoneton, OH 45371
Neil B.

Neil B.

ICEMAKER WHIRLPOOL WRX735SDHV01 Ice chunking up causing auger to get blocked. Unit needs — ice maker / inlet valve. Next visit — Wednesday 1-27-21.; ordrng 1 W10300024 (ICE MAKER) and 1 W11043013 (INLET VALVE)

Near S Rankin Ave, South Charleston, OH 45368
Neil B.

Neil B.

WASHER WHIRLPOOL NFW5800HW0 Issue — Leaking. Ran a rinse & spin to observe — NO leak. Ran a few towels toObserve — unit did leak a little from front ( Quit a bit of hair on inside glass & onBellows ). Continued cycle to observe — a little water would leak from lower left Front door. I cleaned inside bellows again. There still a leak coming from front door ( bellows ). Can’t find any whole / cut anywhere on bellows. Part not avail At supplier / Vendor right now. Next visit — Thursday 2-11-21.; ordrng 1 W11314648 (BELLOWS)

Near Cheyenne Ave, Springfield, OH 45503
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRF560SMHZ Issue — not making ICE. Ice maker cycles OK. There’s power to inlet valve. There’s NO water supplied to unit. Explained to customer.

Near Circle Dr, Springfield, OH 45503
Neil B.

Neil B.

DRYER MAYTAG MED6230HW1 Issue — on Normal cycle it is skipping through. F3E2 ( open shorted moisture sensor ). Per service matters I ran test 5 then 4 — to check moisture sensor &Exhaust thermistor — checked OK. Per check then to replace ACU. Parts will Take 4 weeks to repair. Next visit — Friday 2-4-21.; ordrng 1 W11164044 (MAIN HARNESS) and 1 W11406691 (ACU)

Near Little Creek Ct, Dayton, OH 45424
Neil B.

Neil B.

DRYER WHIRLPOOL WED8500DC3 Issue — Not heating properly / noisy. Installed Dryer Kit. Unit checks OK.Also — Plug that plugs into outlet is LOOSE. Also air-flow outside is low.Unit checks OK.; used 1 4392067 (DRYER MAINT KIT) from stock

Near E McCreight Ave, Springfield, OH 45503
Neil B.

Neil B.

DISHWASHER BOSCH SHXM4AY55N/01 Starts running the same gives E24 ( draining ). There was a little water left in sump area when arrived. I was able to drain water. I ran ( Rinse ) cycle — it filled & then I cancelled cycle — it drained most of water. I had to run another cancel Cycle to get remaining water to drain. Ran auto load — did not fail. Ran ( Speed 60 ) cycle — unit checked OK ( NO faults ). Asked customer to observe.

Near Old Clifton Rd, Springfield, OH 45502
Neil B.

Neil B.

DRYER GE DSXH43EF0WW Burning smell / will not start. Drum will not move ( jammed ). Unit needs — Element WE14X10015 / dryer drum WE21X10013 /Thermostat WE4X757 / dryer blower wheel assembly WE14X10025 / clips WE2X361 / front panel WE20X10016 . Drum & front panel will take 8 weeks to get. Customer will submit to home warranty.

Near Miami Dr, Yellow Springs, OH 45387
Neil B.

Neil B.

LAUNDRY WHIRLPOOL MVW7232HW0 Issue — said units NOT working. F2E1 ( UI stuck ) F0E5 ( Off Balance ).Ran manual — agitation /spin. Unit checks OK. Door lock checks OK.Unit checks OK.

Near Old Troy Pike, Huber Heights, OH 45424
Neil B.

Neil B.

WASHER WHIRLPOOL GSN2000HQ0 Issue — agitator. Unit needs — cam driver. Next visit — Friday 1-15-21.; ordrng 1 285809 (CAM DRIVER)

Near Poplar Grove Dr, Vandalia, OH 45377
Neil B.

Neil B.

WASHER WHIRLPOOL WTW4816FW2 Issue — won’t work at all. There is a light on Elect CNTRL ( Stays Lite ). I unplugged unit for a few minutes to reset Elect CNTRL. The unit still won’t respond. I then unplugged all components & rebooted Elect CNTRL again & theSame result ( No respond ). The washer is plugged into an outlet with NO ground. The plug for washer has a cheater adapter on it. Ordering Elect CNTRL. Next visit — Tuesday 2-9-21. ; ordrng 1 W11170319 (ACU)

Near W Pleasant St, Springfield, OH 45506
Neil B.

Neil B.

REFRIGERATOR KITCHENAID KRSF505ESS00 Fridge section is frosting over. ( Freezer 1 ) ( Fridge 35 ). Tech line ( Rich )—Replace — Evap thermistor needs replaced. If thermistor doesn’t fix the problemThen replace UI ( W10822640 )-( 4 weeks to get part ). Ordering — Thermistor; ordrng 1 W10316760 (FRIDGE THERMISTOR)

Near George Allen Dr, South Vienna, OH 45369
Neil B.

Neil B.

REFRIGERATOR // TBX21WPB Temp is fluctuating. Unit temps ( Freezer 0 ) ( fridge 45 ). Unit is 30 yrs old.Parts are NLA. Unit is starting to fail because of its age.

Near Benchwood Rd, Dayton, OH 45414
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRF736SDAB13 Issue — fridge section is not keeping temp. Unit actual temp ( fridge 49 ) ( freezer 16 ). The freezer Evap is frosted over. The unit has a OPEN bi-metal Ordering — Harness assembly. Next visit — 1–14–21 ( Thursday ). ; ordrng 1 W10514110 (HARNESS ASSEMBLY)

Near Bradford Dr, Springfield, OH 45503
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ05 Issue — freezing item in fridge section. Tech line ( Rich ) SR 7729–694–413.Tech line said to replace — Elect CNTRL / Fridge Thermistor. Ordering Parts.Next visit — Thursday 1–28–21. ; ordrng 1 W10384183 (THERMISTOR) and 1 W11203924 (ELECT CNTRL) and 1 W11380595 (AIR—DIFFUSER )

Near E High St, Springfield, OH 45505
Neil B.

Neil B.

WASHER WHIRLPOOL LSN1000LG1 Installed — Drain Pump. Unit is still making loud noise. Talked to Terry ( put screw driver on motor & then Gear case. The noise feels like it is the motor that Is making the noise. Ordering — coupler. Next visit — Tuesday 1–12–21.; ordrng 1 285753A (COUPLER)

Near S Palmer Rd, Dayton, OH 45424
Neil B.

Neil B.

REFRIGERATOR SAMSUNG RF4287HARS/XAA Issue — UI on left door NOT responding to touch. I unlocked the UI. The set temp on the UI adjust from 50 — 58. The actual temp in fridge is 36. Customer Said that sometimes items in fridge are freezing. Unit needs — UI assemblyDA97-08518D. Customer wants to think about repair.

Near Redwood Dr, Springfield, OH 45504