Image

Neil B.


Local Reviews
for Neil

A to Z Appliance Service Rated 4.9 out of 5 stars based on 236 customer reviews

Map of Dayton, OH

Good service




Review of A to Z Appliance Service

thank you for the good service for my appliances, Even though I think your prices are high just to walk thru my door and especially since I have to pay for the labor when the person comes back is almost ridiculous. Seems like the prices go up when gas price rise but then are forgotten when they go down some. Sad to say, we have no way of doing anything about this so the customer has to suffer. I also thought the labor was somewhat high since he was only here for about 35 minutes. Not complaining but just sitting a fact.


Response from A to Z Appliance Service:

Thank you for the review, we take notes on customers concerns to improve our service.


Map of Dayton, OH

Really GOOD service!




Review of A to Z Appliance Service

The repair man is the kindest and hardest worker you could ask for. He does outstanding work, and cleans up after he finishes


Response from A to Z Appliance Service:

Thank you for the review.


Map of South Charleston, OH

Service




Review of A to Z Appliance Service

the service tech was very good and made my myself and wife feel confortable with his work


Map of Cable, OH

Great Service




Review of A to Z Appliance Service

Neil did a great job. Very professional.


Response from A to Z Appliance Service:

Thank you for the review!


Map of Bellefontaine, OH

Great service




Review of A to Z Appliance Service

Professional and friendly.


Response from A to Z Appliance Service:

Thank you for the review.


Map of Dayton, OH

Homeowner




Review of A to Z Appliance Service

Well done!


Response from A to Z Appliance Service:

Thank you for your review.


Map of New Carlisle, OH

Jill




Review of A to Z Appliance Service

Neil is an awesome technician. He has serviced our refrigerators for several years and helped us reach an agreeable resolution with Whirlpool regarding a design problem with our appliance. He shares his knowledge regarding all appliances he services which is great help for us as we try to give our appliances the best care and realize the greatest longevity.


Response from A to Z Appliance Service:

Thank you for the review, we will let him know.


Map of Huber Heights, OH

informative




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you


Map of Springfield, OH

Neil B




Review of A to Z Appliance Service

Neil is always pleasant, efficient, and knowledgeable. A to Z is lucky to have him.


Response from A to Z Appliance Service:

Thank you!


Map of Springfield, OH

Great Job




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Total Satisfaction




Review of A to Z Appliance Service

Neil was very courtesy, well informed with excellent knowledge of the refrigerator he came to fix. I had Neil in my home previously on a problem with a washer, his experience was obvious on that repair also. If I have additional issues I hope Neil is the one assigned to me.


Great Service




Review of A to Z Appliance Service


Great service always on time and quick.




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Neil Barnhoff was very efficient and completed his work with expertise. Great job Neil. The oven is working perfectly this morning. It is nice to b




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Great service




Review of A to Z Appliance Service

Neil did an outstanding job!


Very good service




Review of A to Z Appliance Service

He knows the product and solved the problem. Will return with replacement items


good technician




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Daniel




Review of A to Z Appliance Service

Very nice


Response from A to Z Appliance Service:

Thank you for writing a review!


Customer




Review of A to Z Appliance Service

Friendly and worked quickly.


Response from A to Z Appliance Service:

Thank you for writing a review!


Needed Repair and Assessment




Review of A to Z Appliance Service

Neil B. was the technician who came to service an appliance under warranty and then I wanted him to evaluate an older washer and dryer. He was efficient, informative and gave me an honest assessment of my older appliances. Took care of my new appliance and I would say if you get Neil on a service call, you'll be in good hands.


Response from A to Z Appliance Service:

Thank you for writing a review! Neil is a vital part of our team.


Vr




Review of A to Z Appliance Service

I Great service


Response from A to Z Appliance Service:

Thank you for writing a review


Great service




Review of A to Z Appliance Service

Neil provides great service.


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Washer - repair




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Title




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Bayard Washer Repair




Review of A to Z Appliance Service

Neil was amazing. Very polite, very easy to work with, kept us informed, and his expertise was quite evident. He also provided great insight on other brands


Response from A to Z Appliance Service:

Thank you for writing a review!


Neil B.

Neil B.

DRYER WHIRLPOOL WED4815EW1 Installed — screw kit / door handle / terminal block. Installed cord & ran unit.Unit checks OK.

Near Old Troy Pike, Huber Heights, OH 45424
Neil B.

Neil B.

WASHER MAYTAG MVWB765FW3 Noisy on spin. NO error codes. Ran test cycle to observe — checked OK.Ran manual high spin to observe — checked OK. Ran 3 large bath towels to observe. Unit needs Drive assembly W11393685, Slider assemblyW10734521. Drive assembly is not available at supplier or Vendor right now. Will take at least 3 weeks to get drive assembly.Customer will replace.

Near Ridgecrest Ct, Fairborn, OH 45324
Neil B.

Neil B.

LAUNDRY MAYTAG MVWB855DC3 Installed — Glass Lid.

Near Ronda Ct, Springfield, OH 45502
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRT112CZJZ00 Fridge door is not closing properly on hinge side. The door gasket will not sealProperly. Next visit — 12-24-20.; ordrng 1 W11250318 (DOOR GASKET) and 1 W11374241 (FRIDGE DOOR ( STAINLESS ))

Near S Arlington Ave, Springfield, OH 45505
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRT104TFDW00 Issue — Freezer notch where shelf goes into place has a cut out piece of liner missing. Tech line ( Chris ) SR 7729—055—263. Ordering Epoxy kit.Next visit — Thursday 11-5-20.; ordrng 1 8201700 (EXPOXY KIT)

Near Red Coach Dr, Springfield, OH 45503
Neil B.

Neil B.

WASHER MAYTAG MVW7230HW0 Agitator broken. Ordering parts for repair. Next visit — Wednesday 10-28-20.; ordrng 1 W10752187 (SCREW) and 1 W11093899 (AGITATOR) and 1 W11246846 (AGITATOR CAP)

Near W Madison St, New Carlisle, OH 45344
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 Installed — ice maker / extension arm / ice maker harness / bail arm.Ice maker filled. Unit checks OK. Asked customer to clean Ice bin monthly &To keep an Eye on system.

Near Hickory Dr, Springfield, OH 45503
Neil B.

Neil B.

DRYER MAYTAG MED6230HW0 Installed — ACU. Unit still will NOT start. UI will light up. NO error codesDoor switch / thermal Fuse / belt switch check OK. Power checks OK.Tech line ( Leon ) — did some power checks on ACU ( Checks OK ). ChrisSaid to replace UI. Part NOT available at Supplier or vendor right now.Next visit — Wednesday 10-28-20.; ordrng 1 W11413566 (FASCIA ASSEMBLY)

Near Love Cir, Mechanicsburg, OH 43044
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Issue — ice maker broke & ice bin broke also. Ordering parts for repair —Wednesday 10-28-20.; ordrng 1 2177331 (SHIM PAD) and 1 W10300022 (ICE CONTAINER) and 1 W10558423 (ICE CONTAINER ) and 1 W10786952 (CNTRL VALVE) and 1 W10838084 (ICE MAKER HARNESS)

Near Tamarack Ave, Springfield, OH 45502
Neil B.

Neil B.

LAUNDRY WHIRLPOOL MHW5630HW1 Installed — Tub / basket assembly. Ran unit to check operation. NO leak /Unit ran in high spin with NO noise. Asked customer to observe.

Near Kent Rd, Tipp City, OH 45371
Neil B.

Neil B.

"M/W OTR, PURCHA" MAYTAG MMV4206FZ2 Installed — interlock Kit. Unit checks OK.

Near Longford Rd, Dayton, OH 45424
Neil B.

Neil B.

FREEZER WHIRLPOOL WRS555SIHZ00 Installed — defrost thermostat / freezer Evap harness. Unit checks OK.

Near Old Troy Pike, Huber Heights, OH 45424
Neil B.

Neil B.

WASHER WHIRLPOOL WFW9620HBK0 Installed — ACU / UI. Unit still not filling after starting unit. U can hear a click At inlet valve. Tech line ( Rich ) SR 7729–025–920. Unit will not fill after starting.Tried running Fill / drain / recirculating — ALL work fine. Tech line said to replace Wire harness. Ordering — wire harnesses. Next visit — ; ordrng 1 W10919938 (MAIN LOWER HARNESS) and 1 W10919956 (END KC WIRE HARNESS) and 1 W11318752 (WIRE HARNESS)

Near Chapelgate Dr, Fairborn, OH 45324
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Installed — light module assembly. Unit checks OK.

Near Torrence Dr, Springfield, OH 45503
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Noise coming from fridge side ( Damper ) -customer said some freezing of itemsOccur on top 3 shelves. I noticed The pantry shelf / drawer is NOT right above The 2 meat drawers per Whirlpool recommendation. I explained to customer &Ordering — Damper assembly. Next visit — Monday 10-19-20.; ordrng 1 2177331 (SHIM PAD) and 1 8201815 (CHECK VALVE) and 8 W10141645 (SCREW)s and 1 W10257238 (UNIT COVER) and 1 W11164593 (DAMPER) and 1 WP2314271 (CHECK VALVE)

Near Holly Dr, Springfield, OH 45504
Neil B.

Neil B.

DRYER WHIRLPOOL WED8900BC0 "Installed — idler assembly / dryer kit. Unit checks OK; used 1 4392067 (DRYER MAINT KIT), and 1 W10547292 (IDLER ASSEMBLY) from stock"

Near Taylorsville Rd, Dayton, OH 45424
Neil B.

Neil B.

WASHER MAYTAG MVWC565FW2 Complaint — not draining. Ordering inlet valve assembly. Next visit — Friday 10-16-20.; ordrng 1 W11038689 (INLET VALVE )

Near Ridge Mall St, Springfield, OH 45504
Neil B.

Neil B.

30' FDBM WHIRLPOOL WRF560SEYM05 Issue — noisy from freezer section. Cleaned up ice build-up on ceiling in freezerSection. There is a service pointer W10875533A —- for service Kit W10902214. Ordering Kit. Next visit — Friday 10-16-20.; ordrng 1 W10902214 (SERVICE KIT)

Near Blaine Ave, Springfield, OH 45503
Neil B.

Neil B.

KITCHEN KITCHENAID KDFE104HPS0 Installed — wash arms / retainer. Unit checks OK.

Near Fox Ridge Dr, Springfield, OH 45503
Neil B.

Neil B.

KITCHEN WHIRLPOOL WDF520PADM7 Issue — small metal piece came OFF from somewhere ?? I found that the ( feed Tube assembly ) was NOT connected to Sump & Motor. The small metal partFound — I’m not sure where it came from ? Asked customer to observe.

Near Tackett St, Springfield, OH 45503
Neil B.

Neil B.

DISHWASHER KITCHENAID KDFE104HPS1 Issue — top drawer gets hung up. Found that the ( Upper dish rack ) was rubbing up against the ( housing adjuster assembly ). I bent the upper dish rackInward so the rubbing is NO longer a problem. Unit checks OK.

Near N Bechtle Ave, Springfield, OH 45504
Neil B.

Neil B.

REFRIG SAMSUNG RF28HMEDBSR/AA Ordering — service kits & ice maker to repair Ice maker. Next visit —Thursday 10-22-20. ; ordrng 1 DA81-05595A (SEALER) and 1 DA82-02367A (SERVICE KIT) and 1 DA82-02705A (SERVICE KIT ( ELECT CNTRL )) and 1 DA97-15217D (ICE MAKER) and 1 DA97-15217DS (SERVICE KIT) and 1 DA97-19898A (SERVICE KIT)

Near River Birch St, Tipp City, OH 45371
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRT314TFDW00 Installed — UV Drier & Charged unit. Unit is cooling ( Drawing .71 amps ).Unit checks OK.; dspstn on spec-tagged invntry: 1 WPW10143759 DRIER UV

Near Old Troy Pike, Huber Heights, OH 45424
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Issue — the Ice dispenser is NOT working all the time. It randomly works. If when the ice will not dispense & U open & close the Ice container & then try to dispense Ice it will work. Tech line ( Joel ) — installed shim pad on top of freezer Door to make sure that door switch closes better for ice dispenser to work.Customer said some cherry tomatoes are freezing on top shelf in fridge section.The items in fridge shelf are placed against back wall. Also the crisper drawer Is installed with a space between the meat drawers. Tech line ( Leon ) —The crisper drawer has to be right above meat drawers & no food items against Back wall to prevent air flow. Explained all to customer. ; used 1 217731 (SHIM PAD) from stock

Near Newlove Rd, South Charleston, OH 45368
Neil B.

Neil B.

REFRIDGERATOR KITCHEN AID KSSO42QMB02 Issue — UI is flashing again. The unit has gone back to UI flashing again. The freezer is keeping temp but because the Evap fan in freezer is not running consistently then the fridge section is NOT cooling. Tech Line ( TJ ) SR —7728–952–376. Ordering — CNTRL Board Kit W10818296. Next visit — Tuesday 10-13-20. ; ordrng 1 W10818296 (CNTRL BOARD KIT)

Near Crestridge Dr, Dayton, OH 45414
Neil B.

Neil B.

RANGE WHIRLPOOL WFE505W0HW2 Installed — Bottom Drawer & Parts to repair drawer. Had to use old ( storage drawer ) part because NEW one was damaged. Next visit — Thursday 10-29-20.; ordrng 1 W10306546 (RIGHT BASE RAIL) and 1 W10306546 (LEFT BASE RAIL)

Near Prestwick Village Cir, Springfield, OH 45503
Neil B.

Neil B.

DRYER WHIRLPOOL WED4815EW1 Issue — will NOT run. The terminal needs replaced first ( it’s also missing the screws. Will order parts & install first to be able check dryer. Next visit —Thursday 10-15-20.; ordrng 2 279393 (SCREW KIT)s and 1 W10861225 (DOOR HANDLE) and 1 WP3397659 (TERMINAL BLOCK)

Near Old Troy Pike, Huber Heights, OH 45424
Neil B.

Neil B.

"M/W OTR, PURCHA" MAYTAG MMV4206FZ2 Issue — cavity light works randomly when U open door. Ordering — interlock KitW11244490 . Next visit — Monday 10-12-20.; ordrng 1 W11244490 (INTERLOCK KIT)

Near Longford Rd, Dayton, OH 45424
Neil B.

Neil B.

REFRIDGERATOR SAMSUNG RF23J9011SG/AA Issue — Ice maker is leaking & freezing. Ordering — Service Kit & sealant Kit.Next visit — Friday 10-9-20.; ordrng 1 DA81-05595A (SEALANT KIT) and 1 DA82-02671A (SERVICE KIT)

Near Maude Ct, Fairborn, OH 45324
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL MDB8959SKW0 Issue — NOT draining. Removed cutting blade so unit will work until I come back To install new drain pump. Next visit — Wednesday 10-14-20.; ordrng 1 W11412663 (DRAIN PUMP)

Near Waverly St, Fairborn, OH 45324
Neil B.

Neil B.

DISHWASHER MAYTAG MDB9959SKZ0 Issue — F9E1. Ordering drain pump W11412663 ( cutting blade became detached ). Next visit — Wednesday 10-14-20.; ordrng 1 W11412663 (DRAIN PUMP)

Near Willow Dale Rd, Springfield, OH 45502
Neil B.

Neil B.

REFRIG SAMSUNG RF28HMEDBSR/AA Ice maker not working. There is ice buildup on bottom side of Ice Maker.Unit needs — Ice Maker DA97-15217D / service kits — DA97-15217D / DA97-19898A / DA82-02367A /DA82-02705A / DA81-05595A . This customer will call on Friday 10-9-20 to pay for Parts. I will then order parts & schedule next visit for Repair.

Near River Birch St, Tipp City, OH 45371
Neil B.

Neil B.

REFRIDGERATOR SAMSUNG RF23J9011SG/AA Issue — Ice maker is leaking & freezing. Ordering — Service Kit & sealant Kit.Next visit — Friday 10-9-20.; ordrng 1 DA81-05595A (SEALANT KIT) and 1 DA82-02671A (SERVICE KIT)

Near Maude Ct, Fairborn, OH 45324
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Issue — NOT making ICE. There was ice in the Ice Maker. Ice maker went through harvesting OK. It filled OK. I unplugged unit afterward to reboot unit.Asked customer to observe.

Near Ballentine Pike, New Carlisle, OH 45344
Neil B.

Neil B.

REFRIDGERATOR KITCHEN AID KSSO42QMB02 Issue — unit turning on & off randomly. Unit has faulty Evap motor in freezer section. Ordering — Evap motor . Next visit — Saturday 10-3-20.; ordrng 1 W10822580 (EVAP MOTOR)

Near Crestridge Dr, Dayton, OH 45414
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRS321SDHZ05 Issue — NOT cooling at all. The freezer Evap completely frozen over. Ordering Evap harness / Evap thermistor. Next visit — Friday 10-9-20.; ordrng 1 12002355 (EVAP THERMISTOR.) and 1 W10786952 (VALVE) and 1 W11342162 (EVAP HARNESS.)

Near Sheehan Ave, New Carlisle, OH 45344
Neil B.

Neil B.

RANGE - GAS GE JGSP288EK4BB Issue — oven not heating. Glow bar for starting is NOT heating up at all.There is power going to glow bar. Ordering glow bar. Next visit — Saturday 10-3-20. ; ordrng 1 WB13T10045 (IGNITOR)

Near Hillrose Pl, Fairborn, OH 45324
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 Issue — ice maker stopped making ICE. There was some ice build-up in the frontCover of the ice maker. The water dispenser is working. Unit needs — ice maker Harness / ice maker / bail arm / extension arm. Customer has AIG extended warranty. I found this out with Partner Team. I’m noting the parts needed so when we get the dispatch through AIG we can order ————Ice Maker w10300024 / bail arm W10175514 / extension arm w10351019 /Ice maker harness W10884720. The thermal fuse for Ice maker is open.Terry is going to let Joe know to LOOK for the AIG dispatch.

Near Hickory Dr, Springfield, OH 45503
Neil B.

Neil B.

REFRIGERATOR WHIRLPOOL WRF555SDHV01 Issue — ice maker stopped making Ice. Found thermal fuse open for ice maker.Ordering — ice maker / Bail arm / extension arm / ice maker harness.Next visit — 10-9-20 ( Friday ). ; ordrng 1 W10175514 (BAIL ARM) and 1 W10300024 ( ICE MAKER) and 1 W10351019 (EXTENSION ARM ) and 1 W10884720 (ICE MAKER HARNESS)

Near Hickory Dr, Springfield, OH 45503
Neil B.

Neil B.

WASHER MAYTAG MVWC565FW1 Noisy — sometimes lid not locking. Gear case is leaking crazy grease. Unit needs multiple parts. Next visit — Thursday 10-15-20.; ordrng 1 W10427633 (PULLEY COVER) and 1 W10721967 (SPLUTCH) and 1 W10913953 (ACTUATOR) and 1 W11035751 (GEAR CASE) and 1 W11307244 (LID LOCK)

Near Columbus Ave, Springfield, OH 45503