Local Reviews
for Mike G.

A to Z Appliance Service Rated 4.7 out of 5 stars based on 27 customer reviews

Map of Madeira, OH

John




Review of A to Z Appliance Service

It took three trips to complete the repair; should have taken 2. The diagnostic told the repairman to install 3 new parts but he was told to only do 2. We had to wait another week for the 3rd part to be install. If the initial repairman would of looked at the third part, he would have discovered it was in 3+ pieces and definitely needed to be replaced. Pretty disappointed with A-Z’s performance for the last 7 months. The most recent repairman wanted it done right.we are stuck with A-Z due to service agreement with Whirlpool.


Map of Cincinnati, OH

Very professional and courteous staff




Review of A to Z Appliance Service

Timely service


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Cincinnati, OH

Great Service




Review of A to Z Appliance Service

The tech was right on schedule and made the necessary repairs in quick order. 100% satisfied with AtoZ and Micheal. Their notification and tech tracking system is awesome!


Response from A to Z Appliance Service:

Thank you for writing a review! Michael is a vital part of our team.


Map of Cincinnati, OH

Great service




Review of A to Z Appliance Service

Tech was great and very prompt with fixing the problem


Response from A to Z Appliance Service:

Thank you for giving us your feedback. If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Map of Cincinnati, OH

Outstanding service, very professional




Review of A to Z Appliance Service


Map of Cincinnati, OH

Great




Review of A to Z Appliance Service

The best service person I have ever dealt with


Response from A to Z Appliance Service:

Thank you for writing a review for us!


Map of Anderson Township, OH

Bad customer service




Review of A to Z Appliance Service


Map of Cincinnati, OH

Exceptional service




Review of A to Z Appliance Service

Called to ask if he could come early, had correct part and repair completed quickly. Can't beat the service offered. Mike did a great job.


Response from A to Z Appliance Service:

Thanks for writing a review! Your feedback is very valuable to us!


Map of Cincinnati, OH

Missy




Review of A to Z Appliance Service

He was so nice and kind and very knowledgeable.


Response from A to Z Appliance Service:

Thank you for leaving a review for us!


Map of Cincinnati, OH

Michael was a delight




Review of A to Z Appliance Service

I am normally cautious about having people in my home. Michael was both professional and instantly made me comfortable with his presence. I will use you all again, and request Michael. I haven’t seen the cost yet- so I will leave that one blank.


Response from A to Z Appliance Service:

Thank you for writing a review! Michael is a very important part of our team! We are glad to hear that your service experience met your expectations.


Great service but high price




Review of A to Z Appliance Service


P




Review of A to Z Appliance Service

Nice guy knew what he was doing.


Response from A to Z Appliance Service:

Thank you for writing a review!


Great




Review of A to Z Appliance Service

Nice! Clean and efficient. No issues with dryer at present time.


Response from A to Z Appliance Service:

Thanks for writing review!


Mary




Review of A to Z Appliance Service

Mike explained the problem and returned days later to install the new igniter.


Response from A to Z Appliance Service:

Thank you for leaving a review for us!


Beautiful Technician




Review of A to Z Appliance Service

He was the upmost in care and explanation. I hope that you have more people in your employment like him.


Response from A to Z Appliance Service:

Thank you for writing a review! Michael is a very important part of our team who strives for excellence.


Customer




Review of A to Z Appliance Service

He did a very good job.


Response from A to Z Appliance Service:

Thank you for writing a review for us!


Great resolution to frustrating problem




Review of A to Z Appliance Service

Michael was very friendly and knowledgeable. He accurately diagnosed the problem with my brand-new washer. And along with another technician, Chuck, quickly repaired the appliance when the part finally came in.


Response from A to Z Appliance Service:

Thank you for writing a review! If there is anything we could have done to better serve you and bring you a 5-star experience, please feel free to reach out and let us know


Repair kitchen Aid refrigerator




Review of A to Z Appliance Service

It still isn’t working. Freezes up. He was so nice and really tried. I think it’s hopeless. I’m desperate. Over a month without a refrigerator the warranty people keep sending different people. Yours was the best but it’s still freezing in top part. Diane


Response from A to Z Appliance Service:

Thank you for writing a review! We hope we can solve the issue at your next appointment.


Excellent Service




Review of A to Z Appliance Service

Professional and timely. Did a thorough job and made sure it was working before he left.


Response from A to Z Appliance Service:

Thanks for writing a review! We are pleased to hear that your expectations were met and the job was completed efficiently


Mike was pleasant & knowledgable.




Review of A to Z Appliance Service


Great service. Appreciate the hard work.




Review of A to Z Appliance Service


service on kitchenmaid cooktop Great Service!!!




Review of A to Z Appliance Service

Thank you Micheal for the excellent service you provided, you where knowledgeable, professional, respectful, these qualities are hard to find in customer service today. I hope a to z understands that employees like you are a value to their company.


Response from A to Z Appliance Service:

Thank you for writing a review! Michael is a very important part of our team and always strives for excellence.


Great




Review of A to Z Appliance Service

Micheal appreciation all you done


Response from A to Z Appliance Service:

Thanks for writing a quick review for us


Excellent




Review of A to Z Appliance Service

Rep was on time and explained the issue well I forgot to ask how to remove scratches. Thank you


Review




Review of A to Z Appliance Service


Micheal@atoz1.com

Micheal@atoz1.com

KITCHEN KITCHENAID KUDS30FXSS9 "Replaced failed chopper, tested unit and found operation normal."

Near Pineneedle Ln, Madeira, OH 45243
Micheal@atoz1.com

Micheal@atoz1.com

LAUNDRY MAYTAG MVWC565FWO "Found and replaced failed lid lock, calibrated and tested normal; used 1 W11307244 (LATCH) from stock"

Near Watterson St, Cincinnati, OH 45227
Micheal@atoz1.com

Micheal@atoz1.com

RANGE WHIRLPOOL WFG320M0BB2 Installed brackets and reinstalled door. Tested normal.

Near Gilbert Ave, Cincinnati, OH 45207
Micheal@atoz1.com

Micheal@atoz1.com

WASHER MAYTAG MVWX655DW1 Found failed main control. Ordered control ; ordrng 1 W11116592 (cntrl-elec)

Near Anthony Avenue, Cincinnati, OH 45223
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR WHIRLPOOL WRT318FZDW01 Compressor failure. Pulling .5 amps. No frost pattern. Cust not repairing unit collected by closing

Near Rolston Ave, Norwood, OH 45212
Micheal@atoz1.com

Micheal@atoz1.com

DRYER WHIRLPOOL WED75HEFW1 Removed dryer from washer.found and repaired side panel that drum was rubbing on. Test normal

Near Montgomery Rd, Cincinnati, OH 45212
Micheal@atoz1.com

Micheal@atoz1.com

REFRIG WHIRLPOOL W8TXEWFYQ01 Replaced failed thermostat and unit started up tested normal

Near Kenova Ave, Cincinnati, OH 45237
Micheal@atoz1.com

Micheal@atoz1.com

KITCHEN WHIRLPOOL WDT970SAHZ0 Replaced failed control panel and main board. Tested unit and found operation normal

Near Lebanon, OH 45036
Micheal@atoz1.com

Micheal@atoz1.com

WASHER WHIRLPOOL WFW5620HW0 File number 7726796082. Replaced and programmed unit per tech line. Tested unit and found operation normal

Near Straight St, Cincinnati, OH 45219
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR KITCHENAID KRSC503ESS01 "Dispenser working intermittently, found harness failure on lower freezer door. Ordered freezer door. Advised customer that door can take 4-6 weeks. ; ordrng 1 LW10728959 (dor-fip)"

Near Gano Ave, Cincinnati, OH 45220
Micheal@atoz1.com

Micheal@atoz1.com

DRYER WHIRLPOOL WED8000DW4 From talking to customer possible failed sensor harness. No codes during diagnostics. Ordered sensor harness and thermistor ; ordrng 1 W11242876 (housng-out) and 1 WP8577274 (thermistor)

Near Superior Ave, Cincinnati, OH 45236
Micheal@atoz1.com

Micheal@atoz1.com

WASHER WHIRLPOOL WFW5620HW0 Replaced listed parts. Tested unit and found operation normal

Near Straight St, Cincinnati, OH 45219
Micheal@atoz1.com

Micheal@atoz1.com

DRYER WHIRLPOOL WED5620HW1 "This is a dryer, not a washer. Replaced failed drum assembly. Tested unit operation normal"

Near Walnut St, Cincinnati, OH 45202
Micheal@atoz1.com

Micheal@atoz1.com

MICROWAVE IKEA IBMS1455DS00 Replaced failed button and holder tested unit and found operation normal

Near W Pete Rose Way, Cincinnati, OH 45203
Micheal@atoz1.com

Micheal@atoz1.com

N/A N/A WFW8300SW05 Replaced failed water pump. Tested unit and found operation normal

Near Cincinnati, OH 45202
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR WHIRLPOOL WRF535SMHZ01 "Replaced failed door switch, tested unit and found operation normal"

Near Rhode Island Ave, Cincinnati, OH 45237
Micheal@atoz1.com

Micheal@atoz1.com

MICROWAVE JENNAIR JMW3430WB02 Need second tech ; schdld next appmnt for 1/21 TUE !

Near Miami Ave, Cincinnati, OH 45243
Micheal@atoz1.com

Micheal@atoz1.com

DRYER WHIRLPOOL MGD5630HW1 "Found F3E2 code flashing, eReset error code and it returned. Checked sensor for proper connection. Ordered acu and sensor harness.; ordrng 1 W10906551 (moisture sensor kit) and 1 W11388031 (CONTROL )"

Near Vista Pl, Cincinnati, OH 45208
Micheal@atoz1.com

Micheal@atoz1.com

COOKTOP JENNAIR JGC1536ADS Found failed burner switches. Ordered burner switch harness; ordrng 1 WPW10184468 (harns-wire)

Near Turpin Lake Pl, Cincinnati, OH 45244
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR MAYTAG MRT118FFFM04 WPW10498976. Valve cracked and leaking. Ordered valve; ordrng 1 WPW10498976 (valve)

Near Amberacres Dr, Cincinnati, OH 45237
Micheal@atoz1.com

Micheal@atoz1.com

DRYER WHIRLPOOL WED5600XW0 "Replaced failed heating element, tested unit and found operation normal"

Near James Dr, Cincinnati, OH 45245
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR WHIRLPOOL WRS588FIHV00 "Failed defrost system, ordered heater and control. ; ordrng 1 W10857624 (heater) and 1 W11089236 (cntrl-elec)"

Near Elm Ave, Cincinnati, OH 45212
Micheal@atoz1.com

Micheal@atoz1.com

REFRIG WHIRLPOOL W8TXEWFYQ01 "Last visit compressor was running, evap motor running, condenser motor not. Now cold control is failing, give it a thump and it shuts off. Ordered cold control. WPW10511937.; ordrng 1 WPW10511937 (thermostat)"

Near Kenova Ave, Cincinnati, OH 45237
Micheal@atoz1.com

Micheal@atoz1.com

RESIDENTIAL REFR KITCHEN AID KRMF706ESS01 Replaced failed motor and control. Trim cracked when removing it. Ordered trim piece; ordrng 1 W11125932 (trim)

Near Dickson Ave, Cincinnati, OH 45229
Micheal@atoz1.com

Micheal@atoz1.com

DRYER AMANA NED4655EW1 Replaced failed timer assembly. Tested unit and found operation normal

Near Sturgis Ave, Cincinnati, OH 45217
Micheal@atoz1.com

Micheal@atoz1.com

RANGE WHIRLPOOL WFG320M0BB2 "Replaced listed parts now 2glass holder brackets missing, ordered brackets; ordrng 2 W10883315 (brkt-mntg)s"

Near Gilbert Ave, Cincinnati, OH 45207
Micheal@atoz1.com

Micheal@atoz1.com

N/A N/A WFW8300SW05 "Unit needs dryer pulled, thought I could change pump without pulling dryer but unit is in a drain pan and cannot access washer screws; schdld next appmnt for 1/14 TUE !"

Near E 14th St, Cincinnati, OH 45202
Micheal@atoz1.com

Micheal@atoz1.com

N/A N/A IAS5000RQ0 "Found leaking pump, burning motor and broken coupler, replaced listed parts and tested, operation normal"

Near Quebec Rd, Cincinnati, OH 45214
Micheal@atoz1.com

Micheal@atoz1.com

KITCHEN WHIRLPOOL WDT750SAHZ0 "Unit is filling but not washing, correct voltage to ash motor but no operation. Ordered sump assembly.; ordrng 1 W11087376 (pump&motor)"

Near Monroe Ave, Norwood, OH 45212
Micheal@atoz1.com

Micheal@atoz1.com

OVEN KITCHENAID KEMS379BSS00 F1E1 relay board. File number. 7726847580; saved tckt

Near Chapel Ridge Dr, Cincinnati, OH 45223
Micheal@atoz1.com

Micheal@atoz1.com

DISHWASHER MAYTAG MDB8959SFZ0 Cust will call back if problem occurs again

Near Saddleback Dr, Cincinnati, OH 45244
Micheal@atoz1.com

Micheal@atoz1.com

DRYER MAYTAG MEDX655DW1 "Repaired blower assembly, tested unit and found operation normal"

Near Jonathan Ave, Cincinnati, OH 45207
Micheal@atoz1.com

Micheal@atoz1.com

WASHER MAYTAG MHW5630HW0 "Replaced failed pump assembly, tested for leaks and operation. Zip tied drain...operation normal"

Near Bella Vista Pl, Cincinnati, OH 45206
Micheal@atoz1.com

Micheal@atoz1.com

DRYER WHIRLPOOL WED5600XW0 "WP3387747 failed element, ordered element; ordrng 1 WP3387747 (element)"

Near James Dr, Cincinnati, OH 45245
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR WHIRLPOOL KSSC42QTS02 Found and ordered failed icemaker and auger motor. Ordered both.; ordrng 1 W10822635 (motor) and 1 WPW10277448 (icemaker)

Near Herschel Ave, Cincinnati, OH 45208
Micheal@atoz1.com

Micheal@atoz1.com

RANGE KITCHENAID KDRS483VSS04 File number 7726834965. Per tech line order inner and center liners. Contacted partner team for concession. KO5DR00DPL1. ; ordrng 1 WP4457132 (PANEL) and 1 WP9759413 (liner-door)

Near Rettig Ln, Cincinnati, OH 45243
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR WHIRLPOOL WRF535SMHZ01 "Replaced failed icemaker assembly, light working intermittently ordered door switch; ordrng 1 W11396033 (SWITCH )"

Near Rhode Island Ave, Cincinnati, OH 45237
Micheal@atoz1.com

Micheal@atoz1.com

DRYER WHIRLPOOL WED6200SW0 Found broken idler pulley. Ordered pulley and belt; ordrng 1 8547174V (pulley-idr) and 1 WP8547168 (belt)

Near Clinton Springs Ave, Cincinnati, OH 45217
Micheal@atoz1.com

Micheal@atoz1.com

DISHWASHER KITCHENAID KDTM354EBS3 Found no voltage coming to unit after cust changed wall switch. Customer is going to recheck the wiring

Near Colerain Ave, Cincinnati, OH 45223
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR WHIRLPOOL WRT318FZDW02 "Found failed main control, ordered control file number 7726818338. ; ordrng 1 W11353813 (CONTROL)"

Near Carnation Ave, Cincinnati, OH 45236