Local Reviews
for Mike G.

A to Z Appliance Service Rated 4.7 out of 5 stars based on 38 customer reviews

Map of Rockwell, AR

Mary




Review of A to Z Appliance Service

Price extremely too high.


Map of Benton, AR

He did great




Review of A to Z Appliance Service


Map of Cincinnati, OH

Great job




Review of A to Z Appliance Service


Map of Cincinnati, OH

Owner




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Map of Cincinnati, OH

Excellent service




Review of A to Z Appliance Service

Excellent for my problem with water filter in the refrigerator.


Map of Cincinnati, OH

Great




Review of A to Z Appliance Service

Excellent service and answered all questions satisfactorily,


Map of Cincinnati, OH

Wonderful service




Review of A to Z Appliance Service

Michael was awesome. Very kind and helpful. Thanks so much for fixing my dishwasher.


Map of Cincinnati, OH

Terrific service




Review of A to Z Appliance Service

What a great experience. Knowledgeable, fast and professional!


Map of Cincinnati, OH

Whirlpool icemaker




Review of A to Z Appliance Service


Map of Wyoming, OH

Excellent Job!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Great Service




Review of A to Z Appliance Service


John




Review of A to Z Appliance Service

It took three trips to complete the repair; should have taken 2. The diagnostic told the repairman to install 3 new parts but he was told to only do 2. We had to wait another week for the 3rd part to be install. If the initial repairman would of looked at the third part, he would have discovered it was in 3+ pieces and definitely needed to be replaced. Pretty disappointed with A-Z’s performance for the last 7 months. The most recent repairman wanted it done right.we are stuck with A-Z due to service agreement with Whirlpool.


Very professional and courteous staff




Review of A to Z Appliance Service

Timely service


Response from A to Z Appliance Service:

Thank you for writing a review!


Great Service




Review of A to Z Appliance Service

The tech was right on schedule and made the necessary repairs in quick order. 100% satisfied with AtoZ and Micheal. Their notification and tech tracking system is awesome!


Response from A to Z Appliance Service:

Thank you for writing a review! Michael is a vital part of our team.


Great service




Review of A to Z Appliance Service

Tech was great and very prompt with fixing the problem


Response from A to Z Appliance Service:

Thank you for giving us your feedback. If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Outstanding service, very professional




Review of A to Z Appliance Service


Great




Review of A to Z Appliance Service

The best service person I have ever dealt with


Response from A to Z Appliance Service:

Thank you for writing a review for us!


Bad customer service




Review of A to Z Appliance Service


Exceptional service




Review of A to Z Appliance Service

Called to ask if he could come early, had correct part and repair completed quickly. Can't beat the service offered. Mike did a great job.


Response from A to Z Appliance Service:

Thanks for writing a review! Your feedback is very valuable to us!


Missy




Review of A to Z Appliance Service

He was so nice and kind and very knowledgeable.


Response from A to Z Appliance Service:

Thank you for leaving a review for us!


Michael was a delight




Review of A to Z Appliance Service

I am normally cautious about having people in my home. Michael was both professional and instantly made me comfortable with his presence. I will use you all again, and request Michael. I haven’t seen the cost yet- so I will leave that one blank.


Response from A to Z Appliance Service:

Thank you for writing a review! Michael is a very important part of our team! We are glad to hear that your service experience met your expectations.


Great service but high price




Review of A to Z Appliance Service


P




Review of A to Z Appliance Service

Nice guy knew what he was doing.


Response from A to Z Appliance Service:

Thank you for writing a review!


Great




Review of A to Z Appliance Service

Nice! Clean and efficient. No issues with dryer at present time.


Response from A to Z Appliance Service:

Thanks for writing review!


Mary




Review of A to Z Appliance Service

Mike explained the problem and returned days later to install the new igniter.


Response from A to Z Appliance Service:

Thank you for leaving a review for us!


Micheal@atoz1.com

Micheal@atoz1.com

RANGE KITCHENAID KSDB900ESS2 "F2 E0 code, tested unit and found failed control panel. Ordered Control panel; ordrng 1 W10913685 (panl-cntrl)"

Near Vera Ln, Hot Springs Village, AR 71909
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR KITCHENAID KRFF707ESS01 Inspected unit and found jammed diffuser assembly. Found ice on fresh food evaporator. Ordered thermistor and diffuser assembly. Collected by card. Trip Labor PartS Tax. Balance of.; ordrng 1 W11033168 (harns-wire) and 1 WPW10248595 (control)

Near Quail Ridge Dr, Hot Springs Township, AR 71901
Micheal@atoz1.com

Micheal@atoz1.com

WASHER WHIRLPOOL WTW5000DW3 "Found cracked valve assembly, cannot run diagnostics on unit, found failed main control ; ordrng 1 W11038689 (valve) and 1 W11417466 (CONTROL )"

Near Copperhead Dr, Malvern, AR 72104
Micheal@atoz1.com

Micheal@atoz1.com

DRYER MAYTAG MEDC465HW0 "Installed failed seal, still don’t have clips. ; schdld next appmnt for 6/18 THU !"

Near Stricklin Rd, Alexander, AR 72002
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Tested unit and found compressor clicking, performed amp draw and found compressor pulling 12.0 amps. Tested voltage coming off starting device and found 120vac. Unit has shorted compressor. Accidentally put pictures on wrong ticket, refer to ticket 55941 for quick pics. ; ordrng 1 W11209866 (compressor)"

Near Twin Points Rd, Hot Springs, AR 71913
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR WHIRLPOOL WRX988SIBM03 Inspected unit and found freezer door gasket is torn allowing warm air to invade freezer causing frost to build up on the border. The rest of the unit is operating normally. Only signs of problem is frost build up around interior freezer door.; ordrng 1 W10407216 (gasket-fip)

Near Doggett Dr, Royal, AR 71968
Micheal@atoz1.com

Micheal@atoz1.com

WASHER WHIRLPOOL WTW5000DW3 "First visit washplate screw came out fine, could not remove it this time, ordered gearcase, plate and bolt.; ordrng 1 W10752187 (screw) and 1 W10752283 (washplate) and 1 W11035751 (gearcase)"

Near Lynnwood Dr, Benton, AR 72015
Micheal@atoz1.com

Micheal@atoz1.com

DISHWASHER KITCHENAID KDPE234GPS0 Tested unit and found fill valve stuck open and display blanks out intermittently. Ordered valve and main control ; ordrng 1 W11175771 (valve-inlt) and 1 W11305303 (cntrl-elec)

Near Daganza Pl, Hot Springs, AR 71909
Micheal@atoz1.com

Micheal@atoz1.com

DISHWASHER MAYTAG MDB7959SHK0 "Tested unit and found very low wash power, tested both wash arms and the water pressure wouldn’t move them. Water pressure to the valve is normal. Tried on different cycles with the same outcome. Ordered WPW10591570; ordrng 1 WPW10591570 (pump&motor)"

Near Heaton Ln, Hot Springs, AR 71901
Micheal@atoz1.com

Micheal@atoz1.com

WASHER WHIRLPOOL WFW6620HC "Inspected unit and found it is level, jam nuts are snugged, shipping pins have been removed, customer is not over or under filling unit, proper soap and amount is being used. Called tech line in reference to service pointer W11445524. File number 7728032330. Tech line advised replacing ACU due to updated software. Ordered W11322905; ordrng 1 W11322905 (cntrl-elec)"

Near Fox St, Hot Springs, AR 71901
Micheal@atoz1.com

Micheal@atoz1.com

WASHER MAYTAG MHWE500VW00 "As soon as I put it in drain/spin the pump cracked at one of the mounting legs, ordered WPW10730972; ordrng 1 WPW10730972 (pump-water)"

Near Juniper Dr, Benton, AR 72015
Micheal@atoz1.com

Micheal@atoz1.com

ICEMAKER KITCHENAID KUIX305ESS2 "Found leaking filter housing, tried new filter but it made no difference. Ordered W11266112; ordrng 1 W11266112 (housing)"

Near St Andrews Dr, Benton, AR 72019
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR WHIRLPOOL WRS311SDHB01 "Found locked up auger motor, will have to cut coupler of, ordered motor and coupler ; ordrng 1 W11310391 (MOTOR ) and 1 WPW10169511 (coupling)"

Near W North St, Benton, AR 72015
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR AMANA ART318FFDB06 "Customer complaint unit will come on for approximately 30 seconds then shut completely off except for the light and indicators. Shook harness in the compressor area and it came back on, shook it again and it shut off. Customer has replaced the control box 3 times with no success. Ordered W11238433.; ordrng 1 W11177653 (harns-wire) and 1 W11238433 (HARNESS)"

Near W South St, Benton, AR 72015
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR WHIRLPOOL WRF767SDEM01 File number 7728022562. Refer to service bulletin W11092686E. Evaporator has a possibility of moving and this kit should hold it in place. ; ordrng 1 212643 (sealer-gum) and 2 67006425 (screw)s and 2 W11456069 (CLAMP )s and 1 WPW10339879 (tie-wire)

Near Laser St, Hot Springs, AR 71901
Micheal@atoz1.com

Micheal@atoz1.com

LAUNDRY WHIRLPOOL NTW4516FW3 Balance ring is cracked causing unit to get out of balance. Ordered W10554251; ordrng 1 W10554251 (spin basket)

Near Camille Dr, Benton, AR 72019
Micheal@atoz1.com

Micheal@atoz1.com

WASHER WHIRLPOOL WTW4800XQ2 Inspected unit and found failed main control. Ordered W10480177. ; ordrng 1 W10480177 (cntrl-elec)

Near Oakbrook Dr, Benton, AR 72015
Micheal@atoz1.com

Micheal@atoz1.com

DISHWASHER MAYTAG MDB8989SHZ0 Upon further inspection found top caved in under right top basket rail. Called tech line File number 7727843719. Tech line recommended to replace tub and frame.; ordrng 1 W10713320 (tub-dishwr)

Near Sunnybrook Rd, Benton, AR 72019
Micheal@atoz1.com

Micheal@atoz1.com

RANGE AMANA AGR5330BAS3 "Found unit F3 E0 code, tested probe which is normal, left front burner valve froze up. Clock will not keep correct time, losing voltage with safety valve. Power to stove is correct. ; ordrng 1 W10141711 (valve-brnr) and 1 W11176454 (igntr-oven) and 1 WP98014893 (valve-gas) and 1 WPW10556708 (cntrl-elec)"

Near Cumberland St, Little Rock, AR 72206
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Icemaker is not getting water during cycle or diagnostics, freezer fan motor is noisy. Ordered motor and fill valve.; ordrng 1 W11224591 (motor-evap) and 1 WPW10341329 (water valve assy)"

Near S Arch St, Little Rock, AR 72206
Micheal@atoz1.com

Micheal@atoz1.com

WASHER WHIRLPOOL WTW4816FW2 "File number 7727829377 tech line advised replacing top, hinges and lid. Somewhere is a slight bend. And told to reorder control and lid switch; ordrng 1 W10860912 (lid) and 1 W11170319 (cntrl-elec) and 1 W11210992 (top) and 1 W11307244 (latch) and 1 WP54583 (hinge) and 1 WP91770 (lid hinge)"

Near Buccaneer St, Hot Springs, AR 71913
Micheal@atoz1.com

Micheal@atoz1.com

RANGE WHIRLPOOL WFE505W0HZ1 Found receivers bent out of place. Screws pulled partially out. Hinge will only go part way in receiver. ; ordrng 2 W10647259 (hinge-recv)s and 4 W10777162 (screw)s and 1 WPW10299227 (hinge-door)

Near Deaton Rd, Amity, AR 71921
Micheal@atoz1.com

Micheal@atoz1.com

KITCHEN WHIRLPOOL WDTA50SAHB0 "Unit has broke drain hose system, ordered both drain hoses and both level legs. I have to cut both front legs off. ; ordrng 2 8193716 (leveling leg)s and 1 W10878507 (inlet tubing) and 1 WPW10195536 (water inlet port) and 1 WPW10545278 (drain hose)"

Near Smith Ford Rd, Benton, AR 72019
Micheal@atoz1.com

Micheal@atoz1.com

WASHER WHIRLPOOL WTW8040DW0 Unable to run diagnostics due to failed main control. Powers on then shuts back off. Ordered main control and pump assembly.; ordrng 1 W10812421 (elec.control board) and 1 WPW10581874 (pump-water)

Near Blue Grass Dr, Benton, AR 72019
Micheal@atoz1.com

Micheal@atoz1.com

KITCHEN KITCHENAID KDFE104DWH3 Found failed soil sensor. Ordered WPW10705575; ordrng 1 WPW10705575 (sensor)

Near Greenfield Dr, Benton, AR 72019
Micheal@atoz1.com

Micheal@atoz1.com

OVEN WHIRLPOOL KDRU783VSS00 "Found left rear center burner clicking constantly whenever any other burner is turned on, failed spark module WP71002749. Part labor trip tax. Collected deposit for ticket 55780 and 55945 for deposits.; ordrng 1 WP71002749 (module-spk)"

Near Pebble Beach Dr, Benton, AR 72019
Micheal@atoz1.com

Micheal@atoz1.com

DISHWASHER WHIRLPOOL WDF310PAAS4 "Tested unit and found no voltage going to heater, tstat tested normal. No power from heater driver on board. Ordered W10804120; ordrng 1 W10804120 (cntrl-elec)"

Near Skyline Dr, Alexander, AR 72002
Micheal@atoz1.com

Micheal@atoz1.com

VENTHOODS KITCHEN AID KWCU380WSS "Found 4 of 4 bulbs burned out, ordered WPW10252088 x3. Trip Labor Parts Tax. Collected deposit for ticket 55945 and 55780 for each ticket as deposit ; ordrng 4 WPW10252088 (bulb-light)s"

Near Pebble Beach Dr, Benton, AR 72019
Micheal@atoz1.com

Micheal@atoz1.com

ICEMAKER WHIRLPOOL KUIC15NRXS Found cracked water pan and damaged pump. Ordered pump and pan. ; ordrng 1 WP2313705 (pump) and 1 WP2324334 (pan-water)

Near Worth Ave E, Benton, AR 72019
Micheal@atoz1.com

Micheal@atoz1.com

OVEN WHIRLPOOL RBD305PDB14 "Replaced listed parts, unit now not showing display.. Failed main control. Marconi showing part number 8301917 no longer available.; rqstng P&A on 1 8301917 (CONTROL )"

Near Juniper Dr, Benton, AR 72015
Micheal@atoz1.com

Micheal@atoz1.com

OVEN WHIRLPOOL WFE320M0JS0 Found failed main control due to light not work. Also ordered bulb. ; ordrng 1 W11432568 (CONTROL ) and 1 WPW10571723 (bulb-light)

Near Dean Ln, Malvern, AR 72104
Micheal@atoz1.com

Micheal@atoz1.com

OVEN WHIRLPOOL WOD51ES4ES00 Found failed thermal on control board. Collected by cash; ordrng 1 W11025102 (fuse-thrml)

Near Silver Ridge Cove, North Little Rock, AR 72118
Micheal@atoz1.com

Micheal@atoz1.com

REFRIGERATOR WHIRLPOOL WRF757SDHZ01 File number 7727806620. Possible air leak in plate below ice bucket. Ordered W10837274; ordrng 1 W10837274 (plate)

Near Gilley Ln, Conway, AR 72032
Micheal@atoz1.com

Micheal@atoz1.com

WASHER MAYTAG MVWP575GW0 Grinding noise during agitation. Possible failed gearcase. 60 months parts and labor; ordrng 1 W10721967 (drive pulley) and 1 W11131260 (gearcase)

Near Donnell Ridge Rd, Conway, AR 72034
Micheal@atoz1.com

Micheal@atoz1.com

WASHER CROSLEY CAW8350EW1 Tested unit and found failed pump. Ordered WPW10661045.; ordrng 1 WPW10661045 (drain pump)

Near AR-25, Heber Springs, AR 72543
Micheal@atoz1.com

Micheal@atoz1.com

WASHER WHIRLPOOL WTW5000DW3 Tub ring does not have water in it causing unit to become out of balance. Ordered W10752719; ordrng 1 W10752719 (basket)

Near Lynnwood Dr, Benton, AR 72015
Micheal@atoz1.com

Micheal@atoz1.com

ICEMAKER WHIRLPOOL GI15PDXZS1 "Found failed LED, ordered module. Collected by check. W10492487; ordrng 1 W10492487 (light)"

Near Jardin Way, Hot Springs Village, AR 71909
Micheal@atoz1.com

Micheal@atoz1.com

MICROWAVE KITCHEN AID KBMC140HSS0 Door has broken torsion springs. WP4452396 x2. Cust does not want repaired

Near Cougar Terrace, Rockwell, AR 71913
Micheal@atoz1.com

Micheal@atoz1.com

DISHWASHER KITCHENAID KUDP01FLSS0 "Unit has bad door latch assembly, customer does not want repair"

Near Cougar Terrace, Rockwell, AR 71913
Micheal@atoz1.com

Micheal@atoz1.com

WASHER WHIRLPOOL WTW4816FW2 "Replaced failed strike, tested unit and found operation normal"

Near Buccaneer St, Hot Springs, AR 71913