Local Reviews
for Mark

A to Z Appliance Service Rated 4.5 out of 5 stars based on 39 customer reviews

Map of Hamilton, OH

Angst




Review of A to Z Appliance Service


Map of Hamilton, OH

washing machine




Review of A to Z Appliance Service

they wouldnt touch my washer because we have mice in our house which is beyond our control ..........but there was no mice around i have kids and a husband that works i cant afford the laundry mat all the time ...........so no i am not impressed at all thanks for nothing


Map of Middletown,

Great Service. Friendly and helpful.




Review of A to Z Appliance Service


Map of Liberty Township, OH

Great Job




Review of A to Z Appliance Service


Map of West Chester Township, OH

Oven repair




Review of A to Z Appliance Service


Map of Hamilton, OH

Tony




Review of A to Z Appliance Service

It still is not working need someone to call me


Map of Trenton, OH

Great service




Review of A to Z Appliance Service

I really liked the call before hand letting me know the tech was on their way and how prompt the tech was in finding and fixing the problem. First time using the service and I was impressed how well everything went. The issue my washer had wasn't a major one, but at first impressions everything went great.


Map of Harrison, OH

Doug




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you very much for the review.


Map of Cincinnati, OH

Mark is great




Review of A to Z Appliance Service

On time explains everything Great service


Response from A to Z Appliance Service:

Thank you very much for the review.


Map of Liberty Township, OH

Knowledgeable service




Review of A to Z Appliance Service

Mark knew what the issue was very quickly. He’s a very kind and caring young man.


Response from A to Z Appliance Service:

Thank you very much for this review. We appreciate it.


Amy




Review of A to Z Appliance Service

Good. Quick and efficient. Arrived on time. Fixed it.


Response from A to Z Appliance Service:

Thank you for this review


Great Service!




Review of A to Z Appliance Service

The technician who came to our home was courteous and professional. I would definitely recommend.


Response from A to Z Appliance Service:

Thank you for this review. We appreciate it.


Very good service




Review of A to Z Appliance Service

Mark was on time and did a great job. He explained what the problem was took care of our needs. Thanks Emma


Response from A to Z Appliance Service:

Thank you for this review. We appreciate it.


Very nice efficient,quick and courteous.




Review of A to Z Appliance Service

Would recommend


Fantastic service!




Review of A to Z Appliance Service

Fantastic!


Very professional, worked quietly, solved the problem at this time.




Review of A to Z Appliance Service

Mark cleaned up and was polite and concerned.


Great Technicians, Prompt Service, Great Experience!




Review of A to Z Appliance Service

Great experience with our technicians and the whole staff at A to Z! They had to send out for parts and after only a couple days, a new technician was able to come out and fix the problem. Good as new and a great experience!


Excellent customer service




Review of A to Z Appliance Service

Mark was pleasant and explained what he was doing


Starr the man




Review of A to Z Appliance Service

Mark did a great job


Laura




Review of A to Z Appliance Service

Mark did an excellent job on both service calls. Would definitely request him in the future


Diagnosed the problem quickly, gave me options and then came back and fixed the issue.




Review of A to Z Appliance Service

The tech that came to our home, I believe his name was Mark, was professional, personable and courteous. I think it’s important that anyone who comes into your home possess those qualities. He diagnosed the problem we had with our appliance and subsequently fixed it. I am very pleased as a customer. Kudos to Mark. He reflects well on the company and I believe him to be an asset to A-Z. Sharp and meticulous tech. A++


whirl pool oven




Review of A to Z Appliance Service


Pleasant, informative, thorough.




Review of A to Z Appliance Service


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you


Good service




Review of A to Z Appliance Service

Mark was very professional and polite. He replaced a part, but said that might not address the problem, so he also noted the number of another part that may be needed. The problem was not fixed, so we made a phone call and the new part has been ordered. I would definitely recommend Mark.


Response from A to Z Appliance Service:

Mark does a good job for us. Thank you for taking the time to leave this review of his work


Mark B.

Mark B.

DISHWASHER WHIRLPOOL WDT970SAHZ0 "Replaced control, tested unit, operation normal, all checks ok."

Near Selu Dr, Liberty Township, OH 45011
Mark B.

Mark B.

WASHER MAYTAG MVWB855DC3 "Complaint of control not responding, checked error codes, found F5E1, confirmed complaint, checked all connections, all connections secure, needs new ui.; ordrng 1 W11112662 (console)"

Near Legacy Ct, Trenton, OH 45067
Mark B.

Mark B.

WASHER WHIRLPOOL MVWC360AW0 "Complaint of unit clicking, then not starting cycle. Checked error codes, found F8E1, long fill, ran automatic test, all functions are normal during test mode, but low flow of water into unit, checked incoming water lines, found buildup of gunk in water line causing low water flow into unit, cleared gunk from where line connects to water valve on unit, tested unit, water is now coming in normally, tested normal cycle, unit sensed correctly and moved onto wash cycle correctly, all functions now normal, all checks ok."

Near E Taylor School Rd, Hamilton, OH 45011
Mark B.

Mark B.

SXS 25' MFD WHIRLPOOL WRS315SDHZ01 "Complaint of unit not dispensing water, confirmed complaint, found filter outlet hose is kinked, and valve not actuating correctly, need replaced.; ordrng 1 W11162036 (tube-water) and 1 WPW10179146 (valve-inlt)"

Near Jessies Way, Hamilton, OH 45011
Mark B.

Mark B.

WASHER MAYTAG MVWC415EW2 "Replaced lid latch, tested unit, latch is now operating correctly, all other functions normal, all checks ok."

Near Eisenhower Pl, Middletown, OH 45042
Mark B.

Mark B.

RANGE WHIRLPOOL WFE770H0FZ1 "Customer complaint of front right burner not working. Confirmed complaint, tested element, element needs replaced, tested switch, switch is not ohming correctly, needs replaced as well.; ordrng 1 W10823729 (elmnt-surf) and 1 W10857622 (switch-inf)"

Near Jacksonburg Rd, Trenton, OH 45067
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WSR57R18DM01 "Customer complaint, of unit not cooling, cooling turned off when arrived, turned cooling on, compressor came on, evap did not form frost pattern, found uv dye drier on back of unit, checked unit over for leaks, found uv ink in evap compartment, evaporator has a leak, called partner team to see if they would cover any cost of repair, partner team stated will cover parts and labor, gave authorization number: WLKKX00APL1; ordrng 1 W10858281 (evaporator)"

Near 14th Ave, Middletown, OH 45044
Mark B.

Mark B.

WASHER MAYTAG MVWC465HW2 "Complaint of unit not filling, just leaking water while filling, checked error codes, found F8E1, long fill. Tested unit, confirmed complaint, found crack in tub causing leak, tub needs replaced.; ordrng 1 W10371566 (tub)"

Near Aberdeen Dr, Middletown, OH 45042
Mark B.

Mark B.

DOUBLE OVEN MAYTAG MER6772BAQ "Replaced back left element, tested unit, element is lighting normally, all checks ok."

Near Winding Creek Way, Beckett Ridge, OH 45069
Mark B.

Mark B.

OVEN WHIRLPOOL WODA7EC0HZ00 "Replaced ui console, tested unit, unit is operating normally, all checks ok."

Near Fairoaks Ct, Liberty Township, OH 45011
Mark B.

Mark B.

LAUNDRY MAYTAG MVWX655DW1 "Replaced gearcase and cam, recalibrated unit, tested unit, all operation is normal, all checks ok."

Near Dufour Ln, Oxford, OH 45056
Mark B.

Mark B.

COOKTOP KITCHENAID KICU509XBL00 "Replaced ui, configured unit, tested unit, unit blew fuse immediately, tested continuity between power cord and l2 block, continuity is normal, all connections are secure, power board is faulty, needs replaced.; ordrng 1 W10857232 (module)"

Near Bridgewater Ln, Monroe, OH 45050
Mark B.

Mark B.

WASHER MAYTAG MVWB835DW0 "Customer complaint of unit not starting. Checked error codes, found F9E1 (long drain), Tested unit, found drain pump clicking, not draining water, checked for obstructions in drain line, no obstructions, needs new drain pump. Quoted part: WPW10581874 customer paid in full on 8/8/19; ordrng 1 WPW10581874 (pump-water)"

Near Vancouver St, Middletown, OH 45044
Mark B.

Mark B.

KITCHEN KITCHENAID KDTE204GPS0 "Customer complaint of not drying dishes. Customer states has started using rinse aid since after calling for service and dishes are now drying. Customer also was worried about discoloration on inside door of unit, checked discoloration, it is not rust and is a completely smooth surface, advised manufacturing discoloration, but functionality is fine, should not grow over time. All functions on unit are normal, all checks ok."

Near Oakview Dr, Middletown, OH 45042
Mark B.

Mark B.

ICEMAKER WHIRLPOOL WRS571CIDW01 "Customer complaint of unit not cooling in fresh food side, confirmed complaint, tested dampener, found dampener not opening correctly, blocking air flow, needs replaced, quoted part: W11164593 , customer to call whirlpool to see if they will cover repair.; ordrng 1 W11164593 (diffuser)"

Near Eldora Dr, Middletown, OH 45042
Mark B.

Mark B.

WASHER MAYTAG LA712 Took sd quick pic of model and serial tag

Near Primrose Ln, Middletown, OH 45044
Mark B.

Mark B.

DISHWASHER WHIRLPOOL WDT970SAHW0 "Complaint of door not closing properly, confirmed complaint, adjusted feet to ensure door closes properly, door is now closing normally, all checks ok. Advised customer to use rinse aid to help with drying dishes."

Near N Garver Rd, Middletown, OH 45044
Mark B.

Mark B.

DRYER MAYTAG MEDC300BW0 "Complaint of unit shut off during cycle, will not start again, confirmed complaint, found vent hose kinked, blocking air flow, cleaned out lint, tested components on back of unit, thermal fuse is blown, all other components test normal, needs new thermal fuse. Quoted part: WP3392519 Replaced thermal fuse and dryer vent hose, tested unit, all operation normal, advised customer to have exterior vent line cleaned.; used 1 SS-HOSE6 (SS-HOSE), and 1 WP3392519 (FUSE) from stock"

Near Flagler Ln, Cincinnati, OH 45240
Mark B.

Mark B.

DISHWASHER MAYTAG MDB8959SBB2 "Replaced user interface, tested unit, unit is operating normally at this time, all checks ok."

Near Monastery Dr, Fairfield, OH 45014
Mark B.

Mark B.

DRYER WHIRLPOOL WED6620HW0 "Complaint of paint chipping off of inside of dryer drum, confirmed complaint, replaced drum, all checks ok."

Near Gray Rd, Fairfield, OH 45014
Mark B.

Mark B.

REFRIGERATOR MAYTAG MRT311FFFZ00 "Complaint of unit not going above 45 degrees. Unit was powered off upon arrival, plugged unit in and waited over ten minutes, checked cooling, frost pattern is forming normally, airflow all checks good, all fans are functioning, all checks ok."

Near Colerain Ave, Cincinnati, OH 45251
Mark B.

Mark B.

ICEMAKER WHIRLPOOL WRX735SDHV00 "Customer complaint of ice maker not making ice, confirmed complaint, found a few ice cubes stuck against arm of ice maker, causing ice maker to think ice bin was full, cleared ice cubes, unit harvested and called for water as normal, all checks ok."

Near W Kemper Rd, Cincinnati, OH 45246
Mark B.

Mark B.

SXS 25' MFD WHIRLPOOL WRS315SDHZ01 "Replaced inlet valve and filter outlet line, still not receiving water from dispenser, tested valve, valve is actuating, water is not flowing from filter housing to valve, needs filter housing, also found reservoir is damaged, needs replace as well.; ordrng 1 W11162040 (tube-water) and 1 W11162042 (housing) and 1 W11269264 (reservoir)"

Near Jessies Way, Hamilton, OH 45011
Mark B.

Mark B.

REFRIG LG LFXS29626B00 "Customer complaint of freezer section not cooling, not making ice. Confirmed complaint, checked freezer evaporator, found no frost pattern, system was currently in cooling mode, compressor running, sealed system issue, could not locate leak currently, paperwork for unit shows 7 year sealed system part warranty, customer to contact manufacturer to see how to have parts covered."

Near State Rd, Somerville, OH 45064
Mark B.

Mark B.

KITCHEN KITCHENAID KDTM354ESS3 "Complaint of upper rack falling down, confirmed complaint, replaced rails per s code, found wheels from adjuster have broken off, need replaced, s code does not cover this repair, called partner team to see if they will cover repair to adjuster, partner team gave auth num: KLESI00AP1; ordrng 4 WPW10195839 (dishrack adjuster)s and 4 WPW10195840 (positioner)s and 1 WPW10546503 (adjuster)"

Near Twin Lakes Dr, Fairfield, OH 45014
Mark B.

Mark B.

WASHER MAYTAG MVWC565FW1 "Complaint of fabric softener draining of the sides of the agitator, confirmed complaint, found too much fabric softener is being added to dispenser, advised of proper fabric softener use and diluting with warm water, ran test cycle, all functions normal, all checks ok."

Near Green Dr, Fairfield, OH 45014
Mark B.

Mark B.

KITCHEN WHIRLPOOL WDTA50SAHW0 "Complaint of unit not filling with water, confirmed complaint, tested unit, found water valve for dishwasher was shut off, causing no water flow to unit, turned water on, tested unit, all operations are normal, adjusted feet to ensure proper door operation, all checks ok."

Near Whitmore Ln, Fairfield, OH 45014
Mark B.

Mark B.

DISHWASHER WHIRLPOOL MDB8959SFZ4 "Replaced tracks for both rails, upper rack is now functioning normally, all checks ok."

Near Blackburn Ave, Fairfield, OH 45014
Mark B.

Mark B.

CALORIC GAS SLID WHIRLPOOL JGS9900CDS02 "Complaint of burners sparking when customer has already been cooking, confirmed complaint, found switches are not turning on at correct positions, igniters are aged and cracked, ordering new igniters, switches and spark module.; rqstng P&A on 3 WP74009336 (igntr-surf)s and 1 WP74011647 (switch har) and 1 WP74011648 (switch har) and 1 WPW10475147 (module-spk)"

Near Lynch Ln, Liberty Township, OH 45044
Mark B.

Mark B.

XXL FRENCH DOOR KITCHENAID KFIS29PBMS03 "Complaint of fresh food evap frosting over, confirmed complaint, found left hand side of fresh food evap encased in ice, right side does not have a frost pattern, needs parts W10917531 (fresh food evap), WPW10276644 (compressor), rescheduling for sealed system tech.; schdld next appmnt for 7/31 WED !"

Near W Alexandria Rd, Middletown, OH 45042
Mark B.

Mark B.

DRYER MAYTAG MEDC465HW0 "Customer complaint of unit not drying clothes properly. Tested unit, unit is heating normally on correct cycles, checked venting, nothing blocking venting at all, checked all components on back of unit, all test normal, timer is advancing normally, temperature switch is working correctly, unit is functioning normally, all checks ok."

Near Holderness Ln, Cincinnati, OH 45240
Mark B.

Mark B.

COOKTOP KITCHENAID KICU509XBL00 "Replaced module, tested unit, all burners now work, all checks ok."

Near Bridgewater Ln, Monroe, OH 45050
Mark B.

Mark B.

REFRIGERATOR KITCHENAID KFIS29PBMS00 "Complaint of drawer handle broken, confirmed complaint, quoted part: WPW10550026 ; ordrng 1 WPW10550026 (front-pan)"

Near Lynch Ln, Liberty Township, OH 45044
Mark B.

Mark B.

DISHWASHER WHIRLPOOL WDTA75SAHN0 Customer complaint won’t wash. Fills and drains. Found failed wash motor. ; ordrng 1 W11219382 (pump&motor)

Near Main St, Hamilton, OH 45013
Mark B.

Mark B.

DOUBLE OVEN MAYTAG MER6772BAQ "Complaint back left burner not working, confirmed complaint, tested burner, found failed burner coil, needs replaced. Quoted part: W10823704 . Customer also wanted quote to replace cooktop glass, quoted part: 74006479 ; ordrng 1 W10823704 (elmnt-surf)"

Near Winding Creek Way, Beckett Ridge, OH 45069
Mark B.

Mark B.

OVEN WHIRLPOOL WFE550S0HZ1 "Complaint of oven door not closing, confirmed complaint, found receiver is bent keeping door from aligning, needs new receivers and hinges, will install all parts on second visit.; ordrng 2 W10647259 (hinge-recv)s"

Near Prince Wilbert Way, West Chester Township, OH 45069
Mark B.

Mark B.

RANGE WHIRLPOOL WFG525S0HZ1 "Complaint of left front burner not igniting correctly, confirmed complaint, found igniter is bent, keeping burner from igniting correctly, igniter screw will not come out of burner head, ordering full head to repair.; ordrng 1 WPW10515455 (burnr-head)"

Near E Observatory, West Chester Township, OH 45069
Mark B.

Mark B.

DRYER MAYTAG MEDB835DW4 "Customer complaint loud noise from unit. Found and removed object from blower assy. Tested unit, operation normal..."

Near Red Mill Dr, Beckett Ridge, OH 45069
Mark B.

Mark B.

DRYER WHIRLPOOL RED4516FW0 "Upon arrival tested unit, no abnormal sound at this time, customer states noise stopped after a few cycles, unit is operating normally, all checks ok."

Near Devonshire Dr, West Chester Township, OH 45069
Mark B.

Mark B.

DISHWASHER KITCHEN AID KUDS30FXSS5 "Complaint of unit not lighting up, not showing selections on ui, confirmed complaint, checked connections, connections are secure, ui has failed, needs new ui, quoted part: ui WPW10481125 , also needs new adjusters for upper rack, quoted part: W10712394 , customer is going through with ui repair, will decide on adjuster kit.; ordrng 1 WPW10481125 (panel-cntl)"

Near Marshall Rd, Middletown, OH 45042