Local Reviews
for Mark

Rated 4.8 out of 5 stars based on 6 customer reviews

Map of Hamilton, OH

good service





Map of Hamilton, OH

Great service





Map of Cincinnati, OH

great service




The service was great. I was disappointed for the time I had to wait for the initial appointment, but was very happy with the work.


Map of Liberty Township, OH

Great service, very professional




The service technician was great. Was able to quickly fix the issue with my ice maker and everything is now working as intended.


Response from A to Z Appliance Service:

Thank you very much for this review. We appreciate it.


Map of Cincinnati, OH

Excellent Customer Service




It has been a long time since I've been able to wholeheartedly recommend anyone's service. A to Z is superb! Friendly, courteous, very knowledgeable and professional. Every person you speak to is genuinely concerned about your issue from the schedulers to the technicians. They came right out, diagnosed and fixed the problem, in addition to giving helpful advice. Just can't say enough. Great experience!


Response from A to Z Appliance Service:

Thank you very much for this review. We appreciate you taking the time to leave it. This is the experience we want every customer to have.


Map of Hamilton, OH

Looks good!




So far so good. My son Patrick will be running several loads this weekend. He will put it to the test. Looks good so far.


Response from A to Z Appliance Service:

Thanks for the review. Glad to hear it looks good so far


Mark B.

Mark B.

OVEN WHIRLPOOL WFE505W0HZ1 "Found rubber seal on door ripped, ordering seal.; ordrng 1 WPW10129032 (gaskt-door)"

Near E Kemper Rd, Cincinnati, OH 45246
Mark B.

Mark B.

KITCHEN WHIRLPOOL WDF520PADB7 "Tested unit, unit was not starting correctly, tested control, control fuse is testing correctly, reassembled unit, start button now operating correctly, key was stuck, now corrected, all checks ok."

Near Privet Ct, Hamilton, OH 45011
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Ordered wrong valve, needs different valve ordered, rescheduling.; ordrng 1 W11129435 (valve)"

Near Nature Tr, Liberty Township, OH 45011
Mark B.

Mark B.

DISHWASHER WHIRLPOOL WDF130PAHB0 "Replaced wheel on rack, rack is now rolling smoothly, all checks ok."

Near Hunter Ct, Trenton, OH 45067
Mark B.

Mark B.

LAUNDRY WHIRLPOOL MVWB865GW0 "Found drain hose fallen off of back of unit, drain clamp is weak, needs new drain hose clamp, attached drain hose to u bend with zip tie, rescheduling for hose clamp.; ordrng 1 WP356138 (clamp), used 1 WP8567668 (WIRE TIE) from stock"

Near Coach House Way, Liberty Township, OH 45011
Mark B.

Mark B.

FREEZER MAYTAG MFX2676FRZ00 "Found no response on any panel, minimal lights coming on in unit, removed deli ui from drawer, all other operations now working, needs new deli ui.; ordrng 1 W10758049 (cntrl-elec)"

Near Windy Harbor Way, West Chester Township, OH 45069
Mark B.

Mark B.

DISHWASHER WHIRLPOOL WDT750SAHB0 "Tested unit, in diagnostic cycle water valve is filling unit with water, pump and motor is receiving proper voltage, but is not pumping at all, drain pump is working fine, needs new pump and motor.; ordrng 1 W11087376 (pump&motor)"

Near River Rd, Fairfield, OH 45014
Mark B.

Mark B.

FREEZER WHIRLPOOL WRF535SWHZ00 "Found frost buildup in freezer section of unit, checked door seal, seal is not sealing correctly on top, ordering new door seal.; ordrng 1 W10571967 (frz door gasket (gr))"

Near Wooden Shoe Dr, Liberty Township, OH 45044
Mark B.

Mark B.

DISHWASHER WHIRLPOOL WDF560SAFM2 "Found outlet cover inside dishwasher worn down, causing spray arm to come off during cycle, damaging spray arm. Needs new outlet cover and spray arm.; ordrng 1 WPW10455271 (cover) and 1 WPW10491331 (spray arm)"

Near Douglas Ln, Hamilton, OH 45011
Mark B.

Mark B.

WASHER MAYTAG MVWC565FW1 "Tested unit, valves working normally, agitator is operating normally, drain pump is making clicking sound while running and not completely draining unit, spin is causing rough shaking of unit, unit is level, needs new damper springs and drain pump.; ordrng 1 W10876600 (drain pump) and 1 W11130362 (SPRINGS)"

Near Towne Blvd, Middletown, OH 45044
Mark B.

Mark B.

DISHWASHER WHIRLPOOL WDF130PAHB0 "Found wheel broken off of front right side of top rack mount, ordering replacement.; ordrng 1 W10888592 (wheel)"

Near Hunter Ct, Trenton, OH 45067
Mark B.

Mark B.

LAUNDRY MAYTAG MVWB765FW3 "Customer complaint of water leaking from underneath of unit, checked drain hoses and drain pump, no leaks, found water and small amounts of oil coming from gearcase, needs new gearcase.; ordrng 1 W11134159 (GEARCASE)"

Near Sunset Ridge Ln, Liberty Township, OH 45011
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Tested ice maker in freezer section, ice maker is cycling correctly, and calling for water correctly, checked main water inlet, main inlet is fine, needs new inlet valve for freezer compartment.; ordrng 1 W10865826 (valve)"

Near Nature Tr, Liberty Township, OH 45011
Mark B.

Mark B.

ICEMAKER KITCHENAID KUIX305ESS1 "Checked unit, found snapped wire on grid cutter, replaced grid cutter, tested unit, all checks ok."

Near Whispering Brook Ct, Liberty Township, OH 45011
Mark B.

Mark B.

ICEMAKER JENNAIR JIM159XYRS0 "Found hinge on door loose, tightened hinge bracket, door now closing smoothly, no longer loose, all checks ok."

Near Seward Rd, Fairfield, OH 45014
Mark B.

Mark B.

WASHER MAYTAG MVWB865GW0 "Checked error codes, found no error codes, tested unit, through manual testing all components are operating correctly, tested interface, all buttons working with soft touch with pad of finger, advised customer of light touch with pad of finger for touch panel, all operation checks ok."

Near Jefferson Ct, Fairfield, OH 45014
Mark B.

Mark B.

RANGE JENNAIR JDS1450FS0 "Turned vent trim around, door is now sealing correctly, all other checks ok."

Near Holloway Dr, Liberty Township, OH 45044
Mark B.

Mark B.

OVEN WHIRLPOOL WOS51EC0AS03 "Replaced control, tested unit, no error codes, all checks ok."

Near Stonerun Pl, Liberty Township, OH 45044
Mark B.

Mark B.

DRYER MAYTAG MEDB765FW0 "Replaced control, tested unit, vent light turns off correctly, all checks ok."

Near Colerain Ave, Cincinnati, OH 45251
Mark B.

Mark B.

WASHER MAYTAG MHW5500FW1 "Unit had been overloaded with too many pillows causing system fault, and door lock fault, once load was removed, door will unlock and lock as normal, unit is now working correctly, all checks ok."

Near Colerain Ave, Cincinnati, OH 45251
Mark B.

Mark B.

LAUNDRY MAYTAG MVWC565FW1 "Checked error codes, found no error codes, called tech line, tech line advised unit is functioning as normal, new energy efficient models do not fill with as much water as older units did, advised customer, all checks ok. Tech line file number: 7724121229"

Near Regatta Dr, Cincinnati, OH 45252
Mark B.

Mark B.

WASHER AMANA NTW4516FW2 "Replaced drain pump, recalibrated unit, ran unit through auto test cycle, unit is draining normally, no noise, all checks ok."

Near Ross Hanover Rd, Hamilton, OH 45013
Mark B.

Mark B.

RANGE WHIRLPOOL WFE770H0FZ1 "Tested unit, all burners working normally, warm zone heating fine, checked bake element, heating normally, broil heating normally, convection heating fine, control working fine, all checks ok."

Near Colerain Ave, Cincinnati, OH 45251
Mark B.

Mark B.

WASHER MAYTAG MHW6630HW0 "Customer complaint of detergent residue on clothes after multiple rinse cycles, ran unit through quick test cycle, found no error codes, called tech line, tech line advised no known issues with this model, advised to try small amount of powder detergent and ensure water is not too soft, file number: 7724125881, tested water, water is at 170 normal hardness."

Near Springlake Ct, Cincinnati, OH 45247
Mark B.

Mark B.

FILT SS TT FID KITCHENAID KDTE104ESS1 "Checked feet, feet had fallen back off of main flooring again, readjusted feet, advised customer that unit is slipping off of main flooring from rough use, unable to prevent feet from slipping with rough use of unit, advised for further issues to contact installation company."

Near Clawson Ct, West Chester Township, OH 45069
Mark B.

Mark B.

WASHER MAYTAG MVWX655DW1 "Replaced control, recalibrated unit, tested unit, all checks ok."

Near Baronwood Ct, Cincinnati, OH 45240
Mark B.

Mark B.

DRYER WHIRLPOOL MDE7758AYW "Found short baffler in drum broken off of mount, needs replaced, parts: WP33001755; ordrng 1 WP33001755 (baffle-drm)"

Near Charann Ln, Cincinnati, OH 45224
Mark B.

Mark B.

DRYER WHIRLPOOL WED7500GC0 "Replaced element, tested uni, unit is now heating properly, all checks ok."

Near Hamilton Ave, Cincinnati, OH 45240
Mark B.

Mark B.

DRYER MAYTAG MEDX655DW1 "Checked thermistors, thermal fuse, heating element, all are testing as normal, tested unit, unit is heating normally, all checks ok."

Near Highcrest Ct, Cincinnati, OH 45251
Mark B.

Mark B.

WASHER WHIRLPOOL WTW7500GW0 "Checked error codes, found no error codes, tested unit through manual testing, tested valves, all check ok, tested drain, draining ok, tested spin cycle speeds, no noise during low spin cycle tests, slight noise during fast spin cycle, tested agitation speeds, no noise during agitation tests, checked rotor and stator, found nothing blocking operation. Called tech line, tech line advised unit is very sensitive to being level and to be sure unit is completely level while running loads, file number: 7724133920, adjusted front left foot to ensure unit is level, ran through fast spin test again, no noise at this time."

Near William Hensley Dr, Fairfield, OH 45014
Mark B.

Mark B.

WASHER MAYTAG MVWX655DW1 "Replaced control, recalibrated unit, tested unit, all checks ok."

Near Baronwood Ct, Cincinnati, OH 45240
Mark B.

Mark B.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Checked unit, unit was not level, leveled unit, deli doors are now self sealing properly, unit is cooling and functioning as normal, all checks ok."

Near Leemel Dr, West Chester Township, OH 45069
Mark B.

Mark B.

WASHER WHIRLPOOL WFW9450WL00 "Checked error codes, found f20 error code, tested unit, found clog in drain pump and drain pump hose, cleared drain pump and hose, tested unit, all operations normal."

Near Fulbourne Dr, Cincinnati, OH 45231
Mark B.

Mark B.

REFRIGERATOR KITCHENAID KRFF707ESS01 "Replaced ice box fan and ice maker, tested ice box fan, fan is engaging, tested ice maker, ice maker is turning normally, tested water inlet to ice maker, inlet tested normal, unit is testing fine, customer to observe ice production."

Near Okeana Drewersburg Rd, Okeana, OH 45053
Mark B.

Mark B.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Checked upper rack, needs both left and right side adjuster, left side positioners, right side track stop, left side adjuster cover, and 4 pivot clips.; ordrng 2 W10712395 (adjuster)s and 4 WPW10082853 (pivot-tine)s and 1 WPW10195372 (housing) and 1 WPW10195840 (positioner) and 1 WPW10250160 (clip) and 1 WPW10250162 (cover)"

Near Evalie Dr, Fairfield, OH 45014
Mark B.

Mark B.

REFRIGERATOR SAMSUNG RF30HBEDBSR "Tested unit, found fan in fresh food compartment not ohming correctly, needs new fresh food fan, quoted part DA97-13756A; ordrng 1 DA97-13756A (FAN)"

Near Schloss Ln, Hamilton, OH 45013
Mark B.

Mark B.

DRYER ROPER RED4516FW0 "Found pinhole size holes inside drum, and paint chipping away, needs new drum.; ordrng 1 W10899578 (drum)"

Near Williams St, Hamilton, OH 45011
Mark B.

Mark B.

FILT SS TT FID KITCHENAID KDTE104ESS1 "Adjusted feet and bracket, secured wood behind back rollers of unit to ensure proper balance, all checks ok."

Near Clawson Ct, West Chester Township, OH 45069
Mark B.

Mark B.

WASHER MAYTAG MVWX655DW1 "Replaced lid latch, tested unit, latch is operating correctly, all checks ok."

Near Towpath Ln, West Chester Township, OH 45069
Mark B.

Mark B.

KITCHEN WHIRLPOOL WDT730PAHZ0 "Tested unit, drain pump is operating correctly, found clog in drain hose keeping water from passing through, needs new drain hose.; ordrng 1 8269144A (drain hose)"

Near Linda Ln, Hamilton, OH 45011