Local Reviews
for Mark

A to Z Appliance Service Rated 4.8 out of 5 stars based on 120 customer reviews

Map of Dayton, OH

Great Service




Review of A to Z Appliance Service

The serviceman came out three times to try fixing the problem. On the second visit, he contacted Whirlpool directly to request a new board. On the final visit, the new board was installed and I haven’t had anymore problems with the refrigerator.


Response from A to Z Appliance Service:

Thank you!


Map of Dayton, OH

Outstanding service!




Review of A to Z Appliance Service

Mark appeared on time and was very helpful. As it turned out, we didn't have a major problem with our refrigerator but he explained some tips and tricks to keep it working well. Very worthwhile and we'd recommend him and A to Z to anyone.


Response from A to Z Appliance Service:

Thank you so much!


Map of Moraine, OH

Great service




Review of A to Z Appliance Service

Thinking the water flow is but a trickle. Is it supposed to be like this.


Map of Dayton, OH

Mohammed




Review of A to Z Appliance Service

mark was great, he was very quick and very knowledgeable


Response from A to Z Appliance Service:

Thank you!


Map of Dayton, OH

Melody




Review of A to Z Appliance Service

Mark did a wonderful job. Came in did his job and answered all my questions. And it is no longer snowing in my freezer!


Response from A to Z Appliance Service:

Thank you so much!


Map of Centerville, OH

Professioanl




Review of A to Z Appliance Service

Our experience was so easy and reassuring. The young man who came to the house diagnosed the problem and fixed it.


Response from A to Z Appliance Service:

Thank you so much!


Map of Eaton, OH

Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Map of Monroe, OH

Great service




Review of A to Z Appliance Service

Excellent.... on time and extremely well done from notification of times and being at job site when indicated ..!


Map of Trenton, OH

Everything was good




Review of A to Z Appliance Service

Very good


Map of West Chester Township, OH

Great Service




Review of A to Z Appliance Service

Mark did a great job fixing my refrigerator. He was prompt, professional and very detailed in his work. Highly recommended.


Great Service




Review of A to Z Appliance Service

Each visit from A to Z has been very helpful and professional.


Quick response.




Review of A to Z Appliance Service

Very courteous and careful. Knew just what to do right away.


Jackie




Review of A to Z Appliance Service

The young men that you send to work on my Refrigerator was wonderful very polite and respectful work efficiently and they made sure that everything was working properly before they left.. thank you so much for your help and service


Response from A to Z Appliance Service:

Thank you for writing a review!


Great Service




Review of A to Z Appliance Service

Mark was awesome. He went right to work as soon as he entered my home. He did a good job! Thank you so much!


Response from A to Z Appliance Service:

Thank you for writing a review!


Great Service!




Review of A to Z Appliance Service

Extremely knowledgeable, courteous, and punctual service!


Debbie




Review of A to Z Appliance Service

Mark did an excellent job. Explained everything as he went. Very personable and customer oriented. I would welcome him back due to his knowledge and professionalism.


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Reliable




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Great experience




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Mark was Great




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service




Review of A to Z Appliance Service

Representative was courtesy, quickly identified the problem and fixed it.


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Great service




Review of A to Z Appliance Service

Very quick and explained everything he was doing!


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service




Review of A to Z Appliance Service

On time knowledable


Response from A to Z Appliance Service:

Thank you for writing a review!


Great




Review of A to Z Appliance Service

Very good! Thank you


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service!




Review of A to Z Appliance Service

Mark did a great job coming out, figuring out the problem, then fixing the problem. Would recommend him coming out the next time we have an issue 🙂


Response from A to Z Appliance Service:

Thank you for writing a review! Mark is a vital part of our team.


Jack




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


Mark B.

Mark B.

30' FDBM WHIRLPOOL WRF560SEYM05 "Complaint of ice forming underneath freezer drawer, confirmed complaint, found defrost drain clogged, needs replaced, also found freezer rails are not moving smoothly, needs replaced as well, ordering parts to repair.; ordrng 1 W11190084 (tube-drain) and 1 WPW10397635 (slide) and 1 WPW10397636 (slide), dspstn on spec-tagged invntry: 1 W11190084 drain tube"

Near Dabel Ct, Dayton, OH 45459
Mark B.

Mark B.

REFRIGERATOR JENNAIR JS42NXFXDE01 "Replaced door and hinge, door is sealing correctly, all checks ok."

Near Harvest Ln, Franklin, OH 45005
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Replaced ice bin plate and seal. Complaint of water dispenser still sounding abnormal, checked connections, all secure, noise continues, ordering valve to repair.; ordrng 1 WPW10341329 (water valve assy)"

Near Yardley Cir, Dayton, OH 45459
Mark B.

Mark B.

MICRO/CONV KITCHEN AID KEMS378SSS02 "Complaint of light always staying on in oven, confirmed complaint, found door latch assembly is damaged, needs replaced, also left hand light bulb out, needs replaced. Quoted parts: latch assembly: W11029221, Light bulb: WPW10169757. Labor, plus removal fee., extra labor. Customer is going through with repair.; ordrng 1 W11029221 (latch-door) and 1 WPW10169757 (bulb-light)"

Near Laureldale Rd, Dayton, OH 45429
Mark B.

Mark B.

OVEN WHIRLPOOL WFE540H0ES2 "Complaint of broil element broken, confirmed complaint, W11321472, labor; ordrng 1 W11321472 (elmnt-brol)"

Near Ringgold St, Dayton, OH 45403
Mark B.

Mark B.

DRYER WHIRLPOOL WED4815EW1 "Complaint of dryer humming, not tumbling. Confirmed complaint, all fuses are normal, heating element tests normal. Secured all connections, retested unit, unit is now heating and tumbling normally, all checks ok.; used 1 W11390781 ("

Near Weller Ave, Dayton, OH 45458
Mark B.

Mark B.

WASHER WHIRLPOOL WFW5620HW0 "Complaint of unit not spinning during cycles. Unit was not connected to water lines currently. Checked for error codes, found none, tested spin in diagnostic mode, spin activated normally during test 7. Tested regular, normal cycle. Drum turned normally to sense cycle. Tested drain and spin cycle, drum spun normally during all testing. All functions test normal at this time. Found fabric softener buildup in dispenser, advised to cut down on fabric softener and detergent usage to ensure proper operation. All checks ok."

Near Alda Ct, Washington Township, OH 45459
Mark B.

Mark B.

LAUNDRY WHIRLPOOL WFW6620HC0 "Complaint of unit not coming on, confirmed complaint, secured connections to ui, unit came on normally, all checks ok."

Near Red River St, Dayton, OH 45417
Mark B.

Mark B.

RANGE KITCHENAID KFID500ESS02 Complaint of cooktop not working. Found customer was not using ferro magnetic pans to attempt cooking. Advised to check pans with a magnet for compatibility. Unit is functioning normally with correct style pans.

Near Vienna Woods Trail, Dayton, OH 45459
Mark B.

Mark B.

OVEN WHIRLPOOL WOD77EC0HS "Complaint of upper oven glass shattered, confirmed complaint, ordering parts to repair.; rqstng P&A on 1 W10827059 (door) and 1 W11110283 (glass-door) and 1 WPW10347596 (glass-door) and 1 WPW10709147 (frame-glas)"

Near Martins Dr, West Carrollton, OH 45449
Mark B.

Mark B.

REFRIDGERATOR KENMORE 795.71039.010 "Complaint low water pressure from dispenser, confirmed complaint, checked unit over, found buildup is sediment from incoming water line, causing valve not to open fully. Checked water pressure from house, house water pressure is fine. Unit needs new inlet valve, quoted part: AJU72992601, labor. Customer is going through with repair.; ordrng 1 AJU72992601 (INLET VALVE)"

Near Gentry Woods Dr, Dayton, OH 45459
Mark B.

Mark B.

REFRIGERATOR AMANA ASI2575GRS01 "Complaint of fridge not cooling, checked unit over, found fan not turning correctly, evap has frost pattern, fan needs replaced as well as control board, ordering parts to repair,; ordrng 1 W11203924 (contrl-box) and 1 WP2315549 (evap fan motor)"

Near Hodapp Ave, Dayton, OH 45410
Mark B.

Mark B.

WASHER WHIRLPOOL MVW6230HW0 "Complaint of noise during cycles. Ran diagnostic cycles confirmed noise is coming from gearcase, needs replaced, ordering to repair.; ordrng 1 W11423758 (GEARCASE)"

Near Mohawk Trail Rd, Dayton, OH 45459
Mark B.

Mark B.

WASHER KENMORE 79641722000 "Complaint of unit not turning on, confirmed complaint, checked incoming power, power is at 120 VAC, checked filter board, found damage, filter board not allowing power through, would need replaced. Quoted part: 6201EC1006T, labor. Customer is going through with repair.; ordrng 1 6201EC1006T (FILTER BOARD)"

Near Whispering Pines Ln, Dayton, OH 45458
Mark B.

Mark B.

DISHWASHER WHIRLPOOL WDF330PAHS1 "Complaint of unit not heating properly, not drying dishes. Partner team gave authorization number: WRN8BRNAPL1. Error code 7-1, ran unit through test cycle, heater did not come on, needs parts replaced, ordering to repair.; ordrng 1 W10518394 (heater) and 1 W11087226 (control elec)"

Near Brownstone Row, Springboro, OH 45066
Mark B.

Mark B.

ICEMAKER WHIRLPOOL IX7DDEXGZ002 "Customer complaint of ice maker didn’t make ice for a few days, then started making ice again. Forced ice maker harvest cycle, ice maker harvested and filled correctly, no issues at this time. Advised occasionally ice cubes can get stuck under arm of ice maker, causing it to think ice bin is full. Recommended to pull ice bin out and check if issue reoccurs. All functions test normal at this time, all checks ok."

Near Pine Tree Ln, Dayton, OH 45449
Mark B.

Mark B.

WASHER AMANA NTW4516FW3 "Complaint of unit going not rinsing correctly, checked for error codes, none found, checked unit over, found drain hose is leaking, needs replaced, found control not responding correctly, ordering parts to repair.; ordrng 1 W11170317 (cntrl-elec) and 1 W11244231 (hose)"

Near Lorimer St, Dayton, OH 45417
Mark B.

Mark B.

KITCHEN WHIRLPOOL WDF590SAJM0 Complaint of seal falling out of place. Techline advised to use sealant to ensure gasket stays in place. File number: 7728492634. Ordering sealant to repair.; ordrng 1 W10841140 (adhesive)

Near Kiefer Rd, Germantown, OH 45327
Mark B.

Mark B.

RANGE WHIRLPOOL WFE505W0HZ1 "Complaint of oven not heating. Confirmed complaint, found wiring harness loose, secured wiring, oven is now heating normally, all checks ok."

Near Sheri Ln, Carlisle, OH 45005
Mark B.

Mark B.

WASHER MAYTAG MVWB835DW0 "MRN8ERNAL1 Complaint of not turning off at end of cycles, checked errors, found F5E3, ran unit through test cycle, fill is normal, drain is normal, agitate and spin is normal, lid latch not always working correctly. quoted part: W10810403; ordrng 1 W10810403 (lid lock assy)"

Near Lexington Ave, Dayton, OH 45402
Mark B.

Mark B.

LAUNDRY WHIRLPOOL WFW6620HC0 "Complaint of torn bellow, confirmed complaint, replaced bellow, all checks ok."

Near Red River St, Dayton, OH 45417
Mark B.

Mark B.

OVEN WHIRLPOOL WFE540H0AS1 "Complaint of oven heating to temp then not keeping temperature. Checked unit over, incoming power is correct, bake element has no continuity, not ohming correctly. Broil element is normal, temperature sensor is normal, unit needs new bake element, quoted part: W10779716, labor, customer is going through with repair.; ordrng 1 W10779716 (elmnt-bake)"

Near S Clayton Rd, Farmersville, OH 45325
Mark B.

Mark B.

FREEZER MAYTAG MSS25C4MGZ00 "Upon installation of door, found door is wrong color, ordering correct color.; ordrng 1 LW11026429 (FREEZER DOOR)"

Near Shadyview Rd, Moraine, OH 45439
Mark B.

Mark B.

WASHER WHIRLPOOL WTW4816FW2 "Replaced suspension springs, recalibrated unit, all checks ok."

Near Rosina Dr, Miamisburg, OH 45342
Mark B.

Mark B.

FR DR DVE TL PAN WHIRLPOOL WRX735SDBM00 "Complaint of dispenser not dispensing ice, confirmed complaint, paddle is very loose, ran test 9, water dispensing pad is normal, all other ui buttons are normal, checked connections, connects are secure, pad will activate when pushed in certain spot, but not consistently, pad assembly would need replaced. Quoted part: WPW10353848, labor, customer is going through with repair.; ordrng 1 WPW10353848 (pad)"

Near Glendon Ln, Dayton, OH 45440
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Complaint of unit not making ice in to ice maker, not making ice consistently in bottom ice maker. Checked for ice maker error codes, found E5, upper ice maker needs replaced, tested lower ice maker, ice maker did not cycle correctly, needs replaced. Ordering to repair.; ordrng 1 W10886939 (icemaker)"

Near Notre Dame Ave, Dayton, OH 45404
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Replaced control board and led board, all checks ok at this time."

Near Knollcroft Rd, Dayton, OH 45426
Mark B.

Mark B.

RANGE WHIRLPOOL WFE525S0JZ0 "Complaint of no power to oven, confirmed complaint, found wiring harness damaged, needs replaced, ordering to repair.; ordrng 1 W11344556 (HARNESS, WIRE)"

Near Shedborne Ave, Dayton, OH 45403
Mark B.

Mark B.

WASHER WHIRLPOOL WTW4655JW0 "Complaint of loud noise during cycles, leaking when started, confirmed complaints, found plastic at bottom of drum broken, and hole in tub, both need replaced, ordering parts to repair.; ordrng 1 W10371566 (tub) and 1 W11172199 (basket)"

Near W Monument Ave, Dayton, OH 45402
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRS315SDHZ04 "Complaint of scratches on both doors, confirmed complaints, doors need replaced, ordering to repair.; ordrng 1 LW11255360 (DOOR) and 1 LW11255366 (dor-fip) and 1 W11223753 (nameplate)"

Near Windlow Dr, Dayton, OH 45406
Mark B.

Mark B.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Complaint of unit filling, not washing, then draining. Checked for error codes, 4-3, 7-1. Tested diagnostic cycle, confirmed complaint, unit filled, motor did not come on, drained fine. Checked connections to motor, connects secure, triac fuse is ok, tested power going to motor, power is accurate, unit needs new motor assembly, ordering part to repair.; ordrng 1 W11087376 (pump&motor)"

Near Lynpark Ave, Dayton, OH 45439
Mark B.

Mark B.

OVEN WHIRLPOOL WOD51EC7AS05 "Complaint of oven heating too hot. States set oven to 350 and preheat timer went off and upper oven was only at 250. Another time unit set to 350, but actual temp showed as over 400. Checked for error codes, none found. Preheated oven to 350, cooling fan came on normally, oven took about 8 mins. Left oven running for a few minutes, oven temperature continued to rise, oven did not regulate bake element off correctly. Oven needs new control board, ordering to repair.; ordrng 1 W11035600 (cntrl-elec)"

Near Spring Rose Dr, Dayton, OH 45459
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 "Complaint of ice maker dripping, ice buildup around bottom of ice bin, water dispenser sounds weird. Confirmed complaints, found ice bin plate seal is not tight, allowing warm air into ice bin, causing ice to melt and then refreeze, seal needs replaced, ordering to repair. Found water filter not in all the way, allowing air in, causing noise from dispenser, corrected, water dispensing is now normal.; ordrng 1 W10837274 (plate) and 1 WP2198628 (seal)"

Near Yardley Cir, Dayton, OH 45459
Mark B.

Mark B.

STOVE WHIRLPOOL WFE505W0JZ0 "Complaint of scratches on oven drawer, as well as oven door assembly. Confirmed complaints, ordering parts to repair.; ordrng 1 W11094965 (panel-drwr) and 1 WP8523177 (trim-door)"

Near Windlow Dr, Dayton, OH 45406
Mark B.

Mark B.

RANGE WHIRLPOOL GFE461LVQ0 "Complaint of when moving unit piece of aluminum style insulation fell into drawer underneath unit. Called techline, video chat with techline. Techline advised oven is safe to use, not sure where aluminum could have come from, advised did not come from unit. All insulation included with oven is a fiberglass style of insulation, not an aluminum style. File number: 7728460506. Called partner and safety team to see about covering service call charge. Both teams advised no coverage of service call.Also complaint of discoloration of upper door trim, quoted part: W10817433, labor"

Near Sycamore Hills Dr, Dayton, OH 45459
Mark B.

Mark B.

DRYER WHIRLPOOL WED8500DC4 "Complaint of dryer tripping circuit breaker during all different sizes of loads, this morning breaker tripped within 5 minutes of starting cycle. Customer had some towels to test with started towel, hot temp time dry cycle, let run for about ten minutes, breaker did not trip, heating is normal, motor is normal, called techline: techline advised of unit is not tripping breaker at this time, check unit over for any damage to wiring or heater element or motor, if no damage found, recommend to have electrician to check circuit breaker and house wiring. File number: 7728462861. Checked internal wiring, heating element, motor, all test normal, all functions of unit are normal at this time, all checks ok."

Near Broadleaf Cir, Miamisburg, OH 45342
Mark B.

Mark B.

WASHER AMANA NTW4516FW3 "Complaint of loud noise and vibration during cycles. Checked for errors, none found, tested high speed spin, motor is strong. checked under unit, everything underneath checks ok. Checked springs, found back left spring is weak, needs replaced, ordering parts to repair.; ordrng 1 W10780045 (suspension)"

Near Gateway Dr, Englewood, OH 45322
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Complaint of lights not coming on when door was opened, door alarm going off with doors closed, called techline, techline had me check connections on back of unit, all connections are secure, advised to replace main control board and led light board. File number: 7728465403. Ordering parts to repair.; ordrng 1 W10830288 (cntrl-elec) and 1 W10843055 (cntrl-elec)"

Near Knollcroft Rd, Dayton, OH 45426
Mark B.

Mark B.

WASHER WHIRLPOOL MHW5500FC1 "Complaint of loud noise during cycles, and not draining properly. Checked error codes, found F01E02, ran unit through quick test cycle, found drain pump is working, but bellow is clogged, needs replaced, motor is making scraping noise during spin cycle, checked back of unit, found bolt for motor has snapped ,needs replaced, ordering bellow and bolt to repair.; ordrng 1 W11253212 (screw) and 1 WPW10237499 (bellow)"

Near Little Sugarcreek Rd, Sugarcreek Township, OH 45440
Mark B.

Mark B.

KITCHEN WHIRLPOOL WDF590SAJM0 "Complaint of seal not staying in confirmed complaint, reseated seal, but found seal is malformed, need replaced, ordering to repair.; ordrng 1 W11177741 (gasket)"

Near Kiefer Rd, Germantown, OH 45327