Local Reviews
for Mark

A to Z Appliance Service Rated 4.8 out of 5 stars based on 110 customer reviews

Map of Monroe, OH

Great Service




Review of A to Z Appliance Service

Each visit from A to Z has been very helpful and professional.


Map of Blue Ash, OH

Quick response.




Review of A to Z Appliance Service

Very courteous and careful. Knew just what to do right away.


Map of Fairfield, OH

Jackie




Review of A to Z Appliance Service

The young men that you send to work on my Refrigerator was wonderful very polite and respectful work efficiently and they made sure that everything was working properly before they left.. thank you so much for your help and service


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Middletown, OH

Great Service




Review of A to Z Appliance Service

Mark was awesome. He went right to work as soon as he entered my home. He did a good job! Thank you so much!


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Springboro, OH

Great Service!




Review of A to Z Appliance Service

Extremely knowledgeable, courteous, and punctual service!


Map of Springfield, OH

Debbie




Review of A to Z Appliance Service

Mark did an excellent job. Explained everything as he went. Very personable and customer oriented. I would welcome him back due to his knowledge and professionalism.


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Map of Hamilton, OH

Reliable




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Hamilton, OH

Great experience




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Liberty Township, OH

Mark was Great




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Trenton, OH

Great service




Review of A to Z Appliance Service

Representative was courtesy, quickly identified the problem and fixed it.


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Great service




Review of A to Z Appliance Service

Very quick and explained everything he was doing!


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service




Review of A to Z Appliance Service

On time knowledable


Response from A to Z Appliance Service:

Thank you for writing a review!


Great




Review of A to Z Appliance Service

Very good! Thank you


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service!




Review of A to Z Appliance Service

Mark did a great job coming out, figuring out the problem, then fixing the problem. Would recommend him coming out the next time we have an issue 🙂


Response from A to Z Appliance Service:

Thank you for writing a review! Mark is a vital part of our team.


Jack




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


Very professional!




Review of A to Z Appliance Service

Mark was professional, polite, helpful and efficient!


Response from A to Z Appliance Service:

Thank you for writing a review! Mark is a vital part of our team.


Very knowledgeable and friendly technician




Review of A to Z Appliance Service

No complaints here


Response from A to Z Appliance Service:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


.




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for your 5-star rating


Microwave service




Review of A to Z Appliance Service

Great service


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service




Review of A to Z Appliance Service

Mark was very helpful and explained the issue with our Whirlpool microwave well. Too bad Whirlpool makes such inferior products. We have also had issues with a new refrigerator by Whirlpool.


Response from A to Z Appliance Service:

Thank you for reviewing our service!


.




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Excellent Knowledge!




Review of A to Z Appliance Service

The tech was so knowledgeable! He walked in and it took him less than 5 minutes to diagnose it!


Response from A to Z Appliance Service:

Thank you for writing a review for us!


The service was great




Review of A to Z Appliance Service

The service person was very knowiedgeable and understood what was the problem. We have a Protection plan with Home depot.


Response from A to Z Appliance Service:

Thank you for giving us your feedback! We are glad to hear that the service provided to you met your expectations.


Oener




Review of A to Z Appliance Service

New contractor for me only company to use for our house.


Response from A to Z Appliance Service:

Thank you for writing a review! We are glad to hear that the service provided to you met your expectations.


Efficient, helpful, pleasant and courteous




Review of A to Z Appliance Service

Mark was on time, took time to troubleshoot our problem, and was very courteous


Response from A to Z Appliance Service:

Thank you for writing a review! Mark is a vital part of our team!


Mark B.

Mark B.

KITCHEN KITCHENAID KDFE104HWH0 Soap dispenser visible broken..ordering to replace; ordrng 1 W10861000 (detergent dispenser)

Near Stonypoint Dr, Cincinnati, OH 45231
Mark B.

Mark B.

DISHWASHER WHIRLPOOL WDT730PAHZ0 F4e3. F7e1 motor not running checked connections they were secure..needs replaced..informed customer..; ordrng 1 W10917110 (pump&motor)

Near Haddington Ct, Cincinnati, OH 45251
Mark B.

Mark B.

DRYER WHIRLPOOL WED4815EW1 "Complaint of unit not starting cycles, confirmed complaint, incoming power is at 240 VAC, checked fuses, all are normal, checked motor, found timer not sending enough voltage to power motor, needs timer replaced, ordering parts to repair.; ordrng 1 W11050715 (switch) and 1 WPW10185982 (timer)"

Near OH-123, Franklin, OH 45005
Mark B.

Mark B.

WASHER WHIRLPOOL WFW87HEDW1 "Complaint of error code during spin cycle, checked error codes, found F9E1, F8E3, F5E4, F5E2, Tested unit, door is latching normally, drain pump is running, but water flow is slow, checked drain pump, found a couple socks and other debris blocking flow, cleared debris from pump, retested unit, drain is flowing freely, all other functions normal, all checks ok."

Near Wyoming Ave, Fairfield, OH 45014
Mark B.

Mark B.

REFRIGERATOR WASHER WRV986FDEM01 "Complaint of water dripping from pantry drawer, confirmed complaint, tested fresh food evap thermistor, thermistor is testing fine at this time, found evap drain tube clogged, cleared drain line. If issue persists recommended to replace evap thermistor harness, quoted part: W11087438, labor. customer to observe operation"

Near Paxton Cir, Monroe, OH 45050
Mark B.

Mark B.

FREEZER KITCHENAID KFIS29PBMS00 "Upon attempting to replace parts, found large amount of mold growing inside fresh food compartment, mold is growing into foam insulation and dampness, and other areas, according to manager, we would need to replace any parts affected by the mold. Quoted parts: evap cover: WPW10501260 , support: WPW10489978, dampener motor: WPW10248595 , motor support: W10389149, dampener retainer: W10389154 . Total for additional parts before tax: . Customer to decide on repair."

Near OH-123, Franklin, OH 45005
Mark B.

Mark B.

LAUNDRY WHIRLPOOL WTW5000DW2 "Replaced basket, recalibrated unit, tested unit, all functions test normal, all checks ok. Left sample affresh cleaner tablet with customer.; used 1 w10135699 (AFFRESH) from stock"

Near Magnolia Ct, Carlisle, OH 45005
Mark B.

Mark B.

LAUNDRY MAYTAG MVWB765FW3 "Complaint of unit not filling, just agitating, checked error codes, found F3E2, F8E1, F0E4. Tested fill valves, no water came through, tested fabric softener and oxi valve, water flowed though those valves. Replaced valves, re tested unit, all valves are now allowing water to flow freely, recalibrated unit, left sample affresh tablet, all functions normal, all checks ok.; used 1 W11165546 (VALVE), and 1 w10135699 (AFFRESH TAB) from stock"

Near W Home Ave, Trenton, OH 45067
Mark B.

Mark B.

BTM FRENCH DOOR- WHIRLPOOL KFIS20XVMS8 "Complaint of unit leaking water onto floor, confirmed complaint, found bottom of freezer has sheet of ice covering it, found service pointer for unit: W10632338E.Needs drain tube replaced. Unit is tightly set into cabinet molding, advised customer that I was unable to pull unit out on top of safety mat, not enough clearance to fit out of cabinetry. Customer is ok with me moving unit on bare floor, she signed disclaimer. Replaced drain tube, cleared ice from freezer bottom, all checks ok, customer to observe operation.; used 1 W10619951 (P-TRAP) from stock"

Near Park Manor, Blue Ash, OH 45242
Mark B.

Mark B.

WASHER MAYTAG MVWB835DW "Replaced gearcase, recalibrated unit, tested unit, all functions test normal, all checks ok."

Near Triangle Dr, West Chester Township, OH 45011
Mark B.

Mark B.

DISHWASHER KENMORE 15932000 "Replaced pump and motor assembly, tested unit, unit filled and ran normally, all functions test normal, all checks ok."

Near Forest Glen Ct, Beavercreek, OH 45434
Mark B.

Mark B.

KITCHEN WHIRLPOOL WDF330PAHB2 "Replaced dish rack wheels, all operations check ok.; pckd up 1 W10888592 (wheel)"

Near Valcourt St, Miamisburg, OH 45342
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Replaced ice maker and valve, tested fill, fill is normal, not overflowing ice maker, customer to observe ice production. Found ice maker assembly do not come with new mounting bracket, bracket is damaged, needs replaced, ordering to complete repair.; ordrng 1 628320 (ice bracket)"

Near Farmridge Rd, Springboro, OH 45066
Mark B.

Mark B.

REFRIGERATOR MAYTAG MSC21C6MFZ00 "Replaced freezer side door, while replacing door, found fastener screw for door handle is damaged not allowing it to attach to door, ordering to repair.; ordrng 1 W10879677 (handle)"

Near Tullis Dr, Middletown, OH 45042
Mark B.

Mark B.

DISHWASHER WHIRLPOOL WDT750SAHZ0 "Checked incoming power, power is at 124 VAC, replaced control board, tested unit, unit started drain normally, then stopped, did not start again, called techline, after testing multiple things, techline advised to replace harness and control board. Techline file number: 7727465630; ordrng 1 W10899401 (harns-wire) and 1 W11305297 (cntrl-elec)"

Near Main St, Seven Mile, OH 45062
Mark B.

Mark B.

FREEZER WHIRLPOOL WRF560SEYM "Replaced drain tube with p trap, found wheel bracket is bent adjusted wheels as well as possible in the small space it is situated, all checks ok.; used 1 W10619951 (P-TRAP) from stock"

Near Camelot Dr, Fairfield, OH 45014
Mark B.

Mark B.

KITCHEN WHIRLPOOL WDT730PAHZ0 "Complaint of noise from garbage disposal, found punch out for disposal stuck inside, causing noise, cleared debris, disposal is now normal, all checks ok."

Near Ryan Ct, Liberty Township, OH 45011
Mark B.

Mark B.

WASHER MAYTAG MVWB835DW4 "Complaint of washer caught fire underneath, confirmed complaint, found motor and stator and tub all melted, took pics, called safety team, safety is going to contact customer for resolution, file number: 7727444555"

Near Hetzler Rd, Middletown, OH 45042
Mark B.

Mark B.

WASHER MAYTAG MHW3505FW1 "Upon arrival, found part ordered did not include full user interface assembly, needs additional part, ordering to repair.; rqstng P&A on 1 W10911040 (panel-cntl)"

Near E Home Ave, Trenton, OH 45067
Mark B.

Mark B.

WASHER MAYTAG MVWC555DW1 "Complaint of not spinning clothes out correctly, checked error codes, none found, tested unit, found unit shaking more than normal on spin cycle, checked unit over, found wash plate teeth are worn, causing washplate to agitate incorrectly, also found oil coming from gearcase, would need replaced, checked basket, basket comes loose.Quoted parts: gearcase: W11035751, cam assembly: W10721967, washplate: W10902814. Customer to decide on repair or replacement."

Near Tamarack Trail, Springboro, OH 45066
Mark B.

Mark B.

MICRO/CONV KENMORE KEMS308SSS05 "Complaint of microwave turntable not turning, confirmed complaint, quoted part: W10911403for removal from wall, custome has own part, wants to go through with repair, attempted to remove cabinet from wall, unable to by myself, would need second tech to remove from cabinetry, additional labor. Rescheduled for second tech."

Near Dalewood Dr, Middletown, OH 45042
Mark B.

Mark B.

KITCHEN WHIRLPOOL WDF330PAHB2 "Complaint of upper rack broken when they were opening box for unit, confirmed broken rollers and rack slides, ordering parts to repair,; ordrng 2 W10888592 (wheel)s and 2 WP8575897 (dishrack wheel)s"

Near Valcourt St, Miamisburg, OH 45342
Mark B.

Mark B.

DISHWASHER KITCHEN AID KDTM354DSS4 "Complaint of right hand rail falling down, confirmed complaint, found rails splitting apart, needs replaced, ordering rails to repair, s-code for repair: S22916.; ordrng 1 W11259785 (track) and 1 W11259786 (track)"

Near Haven Hill Dr, Woodbourne-Hyde Park, OH 45459
Mark B.

Mark B.

DISHWASHER KENMORE 15932000 "Complaint of unit not filling, confirmed complaint, tested fill valve, valve is receiving proper voltage, but not allowing water through, needs replaced, quoted part: WP8531669, customer is going through with repair.; ordrng 1 WP8531669 (valve-inlt)"

Near Forest Glen Ct, Beavercreek, OH 45434
Mark B.

Mark B.

WASHER MAYTAG MVWB835DW ...gearcase leaking oil..needs replaced..; ordrng 1 W10868473 (gearcase)

Near Triangle Dr, West Chester Township, OH 45011
Mark B.

Mark B.

LAUNDRY WHIRLPOOL WTW8040DW4 F3e2 f3e1. .. complaint of error code..during testing 2 error codes..found control board needs replaced.. W11182868 .customer to decide on repair...

Near Carolyn Dr, Miamisburg, OH 45342
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Complaint of water not stopping after using dispenser. Tested unit, could not recreate issue at this time. Dispenser valve turned on and off with no issues, no extra water leaked, all functions normal, all checks ok."

Near Ryan Ct, Liberty Township, OH 45011
Mark B.

Mark B.

WASHER WHIRLPOOL WTW4816FW2 "Complaint of leaking ..tested unit, could not find any leaks at this time, checked drain pump, fill lines, no leaks, no cracks in tub, unable to recreate issue at this time. All checks ok. Left water leak mitigation mat for customer to observe operation"

Near Ryan Ct, Liberty Township, OH 45011
Mark B.

Mark B.

DRYER LG DLEX5101V Replaced heating tube and element..ran and tested working properly at this time..

Near Gage Dr, Middletown, OH 45042
Mark B.

Mark B.

OVEN WHIRLPOOL WOD51EC0HS01 "Complaint of unit keeping light on, not turning off correctly, confirmed complaint, found UI not always responding correctly to inputs, needs replaced, ordering to repair.; ordrng 1 W11297709 (console)"

Near Watoga Dr, Liberty Township, OH 45011
Mark B.

Mark B.

DISHWASHER WHIRLPOOL WDF520PADW7 Complaint of unit leaking..damage to pump assembly..damage to door and control panel..; ordrng 1 W10836798 (console) and 1 W10846351 (panel) and 1 W11025157 (pump&motor)

Near Elliott Ave, Hamilton, OH 45011
Mark B.

Mark B.

XXL FRENCH DOOR WHIRLPOOL KRFF707ESS01 "Customer states KITCHENAID stated whole repair should be covered, advised we only received authorization for labor only, called partner team to verify, partner team stated that only labor was covered by KitchenAid file number: 7727277787Customer spoke to KITCHENAID and they agreed to cover full repair: policy adjustment number KPG9800DPL1.Replaced fresh food defrost sensor and wiring harness, replaced freezer bin. All functions tested normal at this time, customer to observe operation. Customer had new complaint of unit dripping from ice maker, confirmed complaint, found ice bin is damaged, allowing ice and frost to drip out of bin, ordering to repair.; ordrng 1 W11129522 (ice-contnr)"

Near Coach Light Cir, Liberty Township, OH 45011
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRX986SIHZ "Complaint of dent on fresh food door, confirmed complaint, unit is less than 30 days old, ordering to repair.; ordrng 1 W10919619 (dor-fip) and 1 W11223753 (nameplate)"

Near Lucky Ln, Liberty Township, OH 45044
Mark B.

Mark B.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Complaint of ice freezing in bin, confirmed complaint, found track for ice bin damaged, needs replaced, ice maker has damage to casing, needs replaced and water valve is not closing correctly, allowing too much water through, order parts to repair.; ordrng 1 W10300022 (icemaker) and 1 W10845585 (track) and 1 WPW10179146 (valve-inlt)"

Near Farmridge Rd, Springboro, OH 45066
Mark B.

Mark B.

WASHER WHIRLPOOL LSQ9650PW4 "Complaint of loud noise during cycle, not draining, confirmed complaint, checked unit over, found motor coupler broken, needs replaced, quoted part: 28575..costumer going thru with repair...; ordrng 1 285753A (coupling,motor)"

Near MacKenzie Ct, Dayton, OH 45458
Mark B.

Mark B.

WASHER / WM2487HWM "Complaint of washer leaking, confirmed complaint, no leaks from inlet hoses or drain hose, checked inside unit, found hot water valve is leaking continuously, needs replaced, quoted part: 5220FR2006H, customer is going through with repair.; ordrng 1 5220FR2006H (VALVE)"

Near Greenfinch Dr, Miamisburg, OH 45342
Mark B.

Mark B.

RANGE WHIRLPOOL WFE770H0FZ2 "Complaint of unit continuing to heat when bake cycle cancelled. Checked unit over, adjusted wiring harness, tested unit, bake element is receiving 240 VAC when bake cycle is turned on, but when bake is off, no voltage is present. Same for broil cycle. Tested bake preheat, unit preheated to 350 in about 10 mins, turned bake cycle off, unit stopped heating correctly, waited ten minutes, unit did not turn heat back on, all functions are testing normally at this time, all checks ok."

Near Sycamore Creek Dr, Springboro, OH 45066
Mark B.

Mark B.

WASHER WHIRLPOOL WTW8500DC5 "Complaint of no noise from control panel, hard to pick selections, and unit not finishing cycles correct, confirmed noise complaint, no noise from board, checked error codes, found F0E4, F6E3, checked water inlet, found hot and cold backwards, corrected inlet valves, tested valves, valves are now normal, user interface is not always responding correctly, needs replaced, ordering part to repair.; ordrng 1 W11095624 (console)"

Near Mingo-Lewisburg Rd, North Lewisburg, OH 43060
Mark B.

Mark B.

WASHER MAYTAG MVWC565FW0 "Complaint of unit leaking, confirmed complaint, found large amount of oil coming from gearcase, needs replaced as well as cam assembly, quoted labor , customer going through with repair. Auth for parts: MPD5900FP1; ordrng 1 W10721967 (drive pulley) and 1 W11035751 (gearcase) and 1 WPW10006384 (drive belt)"

Near Sintz Rd, Springfield, OH 45504
Mark B.

Mark B.

WASHER WHIRLPOOL WTW4816FW2 "Complaint of unit not starting certain cycles ,not completing cycles correctly, checked error codes, found F8E1, checked inlet valves, cold water valve is not allowing water through, hot is normal, checked the rest of the unit over, found small amount of oil coming from gearcase, would need replaced at some point. Unit needs new water valve for main issue, quoted part: W11210459 . For gearcase replacement quoted part: W11255272 , Customer to decide on repair"

Near W Possum Rd, Springfield, OH 45506