Local Reviews
for Jonathan
Powered by Fluid LOCALGreat
Barbara - Sidney, OH
Did a great job and explained everything to me thank you very much
He did fine@
Brian - Harrod, OH
Gooy
Noufal - Lima, OH
Good
Awesome service
Kolby - Lima, OH
He was great!
Response from A to Z Appliance Service:
Thank you for writing a review!
Good
Joshua - Delphos, OH
Response from A to Z Appliance Service:
Thank you!
Super
Richard - Delphos, OH
Extremely helpful and fast
Good
Rose - Dunkirk, OH
Good
Response from A to Z Appliance Service:
Thank you for giving us your feedback! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.
terrible
Betty - Lima, OH
Not satisfied with service man and he did not replace the glass on my double oven back properly. He was not very knowledgeable about appliances, and not very personable.
Horrible experience
Amy - Columbus Grove, OH
The technician was not knowledgeable about our appliance, he did not listen to our problem. He acted like we were an inconvenience. He was very rude, and I’m pretty sure my appliance is not fixed. Brand new not even 90 days old and we had to get it serviced.
Great service
Kenneth - Lima, OH
Thoughtful great care to the job
Mrs.
Patricia - Lima, OH
John did all he could do. No changes. So just hoping it was a one time problem.
Kay - Rockford, OH
John tried to find any problem, without success. This is scary, but otherwise I have liked my maytag.
dryer repair
Douglas - Cridersville, OH
Response from A to Z Appliance Service:
Thank you!
Great fast service
Cathy - Piqua, OH
He was able to fix the problem and do it quickly.
Jonathon did a great job fixing the issue with our washer
Shannan - Sidney, OH
Response from A to Z Appliance Service:
Thank you for giving us your feedback!
Great Service
Anna - Sidney, OH
Response from A to Z Appliance Service:
Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out to us and let us know.
Fantastic service
Deborah - Troy, OH
Our new washer would shake, rattle, and roll in spin cycle. Jonathan found that a shipping bolt had been left in the back of the machine. He removed it. Then, since the machine was giving an error code, he tested all of the valves. He explained how much detergent to put in and how to mix water with softeners. He also told us not to overload or we would get the same dance we had before.
Response from A to Z Appliance Service:
Thank you for giving us your feedback! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.
Great job.
John - Sidney, OH
Fixed quickly. Thanks.
Response from A to Z Appliance Service:
Thanks for writing a review!
owner
Gary - Lima, OH
Response from A to Z Appliance Service:
Thank you for leaving a rating for us.
Great service
John - Piqua, OH
Joyce
Joyce - Sidney, OH
Did a very good job fixing our dishwasher
Man was very nice and knew what he was doing.
Becky - Sidney, OH
Wonderful
Kim - Lima, OH
Wonderful! Very friendly and knowledgeable
Response from A to Z Appliance Service:
Thank you for writing a review!
Great timely service
Larry - Englewood, OH
Great job
Doug - Troy, OH
Very professional
Response from A to Z Appliance Service:
Thank you for writing a quick review for us!
jonathan@atoz1.com
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Mullion is catching not allowing door to always close properly guides for upper shelf are broken so shelf doesn't stay straight please order parts for customer ; ordrng 1 WPW10516603 (Rail) and 1 WPW10516602 (Rail) and 1 WP12722803AP (Mullion)
jonathan@atoz1.com
WASHER MAYTAG MVWX655DW1 Cam makes clunking sound during spin cycle. Cam gear case motor and controller needs replaced. ; ordrng 1 W11035751 (Gearcase) and 1 W11026785 (Motor) and 1 W10721967 (Cam) and 1 W11116592 (Main control board) and 1 W10902814 (Wash plate)
jonathan@atoz1.com
WASHER MAYTAG MVWB865GW0 Unit has F6e2 unit will not run thru diagnostics. Console and main control need replaced. Please order parts for customer. ; rqstng P&A on 1 W11135391 (Console) and 1 W11162440 (Main control)
jonathan@atoz1.com
WASHER WHIRLPOOL WTW7300DW0 Unit has no error codes in diagnostics. Water was standing in washer. Used meter and found 118 volts at drain pump across blue and white wires. When unit was put intomdrain and spin. Pump was not running. Please order part for customer ; ordrng 1 WPW10581874 (Pump)
jonathan@atoz1.com
REFRIGERATOR WHIRLPOOL WRS325FDAM04 Front brake on ice maker is broken causing ice maker to jam. Please order part for customer. ; ordrng 1 WPW10300022 (Ice maker)
jonathan@atoz1.com
RANGE WHIRLPOOL WFE505W0HB1 Left side of terminal block is melted needs replaced. Please order part for customer. ; ordrng 1 WPW10245259 (Terminal block)
jonathan@atoz1.com
REFRIGERATOR WHIRLPOOL WRS325FDAM04 All parts are not in yet ; schdld next appmnt for 6/2 TUE 1-6
jonathan@atoz1.com
WASHER MAYTAG MVWB765FC3 Unit has F6e2 error. Console and main control need replaced. ; ordrng 1 W11135393 (Fascia) and 1 W11195970 (Acu)
jonathan@atoz1.com
REFRIGERATOR KITCHENAID WRV986FDEM01 "Called tech support per tech support side adapter harness and pantry user interface needs replaced. ; ordrng 1 W11170612 (Side adapter), rqstng P&A on 1 WPW10677119 (User interface)"
jonathan@atoz1.com
REFRIGERATOR WHIRLPOOL WRT316SFDM01 Pumped system down and recharged. Let unit run. Unit held charge and began blowing cold air and cooling down. informed customer unit should be to proper temp in 24 hours.
jonathan@atoz1.com
WASHER MAYTAG MHW5630HW0 Removed dryer from on top of washer and placed on oven cart. Removed power from washer. Wired in new user interface and Acu board for washer. Reassembled washer. Ran diagnostics on washer operation checks ok. Showed. Customer. Put dryer back on top of washer and fastened stack kit.
jonathan@atoz1.com
WASHER MAYTAG MVWX655DW1 Unit has bad water inlet valve please order part for customer. ; ordrng 1 W11127357 (Housing)
jonathan@atoz1.com
WASHER MAYTAG MVWB835DW4 Bearings in gearcase are out gearcase needs replaced. Unit has no error codes in diagnostics. ; ordrng 1 W10811956 (Gearcase) and 1 W10902814 (Washplate) and 1 W10734521 (Slider)
jonathan@atoz1.com
WASHER ROPER RTW4516FW2 Washer has long fill error F8E1 in diagnostics. On tap cold water trickles into washer. ; ordrng 1 W11210463 (Water inlet valve)
jonathan@atoz1.com
WASHER WHIRLPOOL MVWX655DW0 Unit has no error codes. Agitator plate will not come off. Leaned washer back against wall found oil in belt guard showed customer. Explained to customer agitator plate and gearcase would need replaced. Repair declined. Wash plate W10902814 115.99 gearcase 264.71 labor 120.00
jonathan@atoz1.com
DRYER AMANA NED4655EW1 Disassembled dryer installed new harness timer and motor. Reassembled and tested operation checks ok.
jonathan@atoz1.com
OVEN WHIRLPOOL WGG745S0FS02 Called tech support and confirmed igniter and safety valve needs replaced talked with leon and got file number 7727822937Please order parts for customer. ; rqstng (Valve and regulator) and 1 WP7432P143-60 (Bake igniter)
jonathan@atoz1.com
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Both freezer and refrigerator doors are dented. Please order parts for customer ; ordrng 1 LW10803941 (Fridge door stainless) and 1 LW10803965 (Freezer door) and 1 WPW10481433 (Nameplate)
jonathan@atoz1.com
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Found ice maker not harvesting properly. Installed new ice maker and it filled with water. Informed customer that they should have ice in several hours. ; used 1 W10882923 () from stock
jonathan@atoz1.com
WASHER WHIRLPOOL WFW6620HW0 Washer has no error codes. Had customer place same load in washer that causing issue. Let unit run thru cycle and unit began shaking. Asked customer for extra sheet. Placed in washer and continued cycle. Shaking went away. Let cycle finish. Once load was balance unit stopped shaking and loud noise went away. Informed customer about proper loading of washer. Ran diagnostics cycle with customer operation is ok. Customer also gave permission to remove mask while in home
jonathan@atoz1.com
DISHWASHER MAYTAG MDB8989SHZ0 Unit was constantly tripping breaker upon arrival. With power removed. Removed door panel installed new main control and rewired. Reassembled door panel. Also removed wire nuts and reconnected. Turned power back on to unit. Ran diagnostics. During diagnostics run found unit leaking water thru sump seal. Informed customer additional parts will be needed. ; ordrng 1 WPW10591570 (Sump and motor assembly)
jonathan@atoz1.com
WASHER AMANA NFW5800HW0 Rick 7727775696Let unit run found no leaks. Called tech support per tech support stator needs replaced. Please order part for customer ; schdld next appmnt for 5/14 THU !
jonathan@atoz1.com
WASHER MAYTAG MVWC415EW1 Hub is stripped again please order part for customer. A to z warranty. ; ordrng 1 W10528947 (Hub)
jonathan@atoz1.com
DISHWASHER MAYTAG MDB8989SHZ0 7727734454 rick Unit trip breaker on first use. Called tech support. Used meter found continuity on harness and water inlet valve. Reconnected all harness wires to main control. Returned power to tested unit. Unit filled and operated with no issues. Please order main control for customer. ; ordrng 1 W11225084 (W11225084)
jonathan@atoz1.com
BTM FRENCH DOOR WHIRLPOOL WRF736SDAM13 Removed power installed new water inlet valve checked for leaks. Filled ice maker with water customer should have ice in 24 hours.
jonathan@atoz1.com
REFRIGERATOR WHIRLPOOL WRV986FDEM00 Rick 7727739570Unit dispenser light just flickers. Compressor fans and interior lights do not work. Called tech support isolated dc power areas had no change in operation. Per tech support user interface needs replaced. Also informed customer that with unit being inoperable ; ordrng 1 W11387384 (User interface) and 1 W11401475 (Harness)
jonathan@atoz1.com
REFRIGERATOR AMANA A4TXNWFWW01 Had customer removed food from freezer. Found evap fan motor not running. Until moved by hand. Fan motor needs replaced repair approved by customer. Please order part. ; ordrng 1 WPW10188389 (Fan motor)
jonathan@atoz1.com
RANGE WHIRLPOOL WFC150M0EB3 Coils burners need replaced coils have power customer cannot boil water. ; ordrng 1 W11371990
jonathan@atoz1.com
WASHER WHIRLPOOL WET4027HW0 Unit no error codes and runs through diagnostics tests customer states when unit gets to rinse cycle it just stops and does nothing. Please order part for customer ; ordrng 1 W11367652 (Main control)
jonathan@atoz1.com
DRYER AMANA NED4655EW1 "Heating element was shorted to ground. And fuse was blown. Installed new element and thermal fuse rewired reassembled tested operation is ok. ; used 1 279838 (), and 1 WP3392519 () from stock"
jonathan@atoz1.com
WASHER MAYTAG MVWC565FW1 Verified warranty with Kim from trade care team. File number 7727690404. Unit has main control failure f1e1 please order part for customer. ; ordrng 1 W11162438 (Main control)
jonathan@atoz1.com
DRYER WHIRLPOOL WED7500GC0 Found bad door latch. Installed new strike and latch reassembled door and showed customer. ; used 1 279570 () from stock
jonathan@atoz1.com
FREEZER WHIRLPOOL WRF991B00M00 Installed new drawer fronts pantry controller and light. When disassembling freezer door rails broke. Will need additional parts for customer. ; rqstng P&A on 1 W10625068 (Bracket) and 1 W10625067 (Bracket)
jonathan@atoz1.com
FREEZER WHIRLPOOL WRS588FIHV00 Installed new air duct. Light switch ordered is wrong switch. Light switch in unit is fine removed some foam insulation switch sits in better but properly. Called tech support spoke with ed sent picture to ed and got file number 7727648203Informed customer that someone inform them once information from tech support is recieved ; schdld next appmnt for 5/14 THU !
jonathan@atoz1.com
DRYER WHIRLPOOL WED7500GC0 Removed bottom panel of dryer found loose wire on moisture sensor. Reattached wire and tested with load and showed customer. Operation is ok.
jonathan@atoz1.com
WASHER ROPER RTW4516FW2 Unit has long drain error code F8E1. Filled unit with water. Unit drained out and shut off. Checked error code again had same error code a second time. Explained to customer that with out enough water pressure unit will not operate properly. Called and documented with tech support talked with Sterling and got file number 7727709263
jonathan@atoz1.com
RANGE WHIRLPOOL WEGA25H0HZ0 Unit has F6E0 error stored multiple times. This is communication error. Please order parts for customer ; ordrng 1 W11339753 (Control electric) and 1 W11205353 (Control electric)
jonathan@atoz1.com
KITCHEN WHIRLPOOL WDT750SAHZ0 Washer motor has power not moving. Wash motor needs replaced repair is under our 1 year guarantee. Please order part for customer. ; ordrng 1 W11087376 (Motor assembly)
jonathan@atoz1.com
WASHER MAYTAG MVWB865GW0 "Unit powers on will not do anything console needs replaced. Please order part for customer. ; ordrng 1 W11135391 (Console,)"
jonathan@atoz1.com
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 Ice maker does not harvest as it should and water inlet tube for ice maker is frozen. Ice maker and water inlet valve need replaced please order parts for customer. ; ordrng 1 W10884390 (Ice maker) and 1 WPW10420083 (Water inlet valve)