Local Reviews
for Jonathan
Powered by Fluid LOCALHe did fine@
Brian - Harrod, OH
Gooy
Noufal - Lima, OH
Good
Awesome service
Kolby - Lima, OH
He was great!
Response from A to Z Appliance Service:
Thank you for writing a review!
Good
Joshua - Delphos, OH
Response from A to Z Appliance Service:
Thank you!
Super
Richard - Delphos, OH
Extremely helpful and fast
Good
Rose - Dunkirk, OH
Good
Response from A to Z Appliance Service:
Thank you for giving us your feedback! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.
terrible
Betty - Lima, OH
Not satisfied with service man and he did not replace the glass on my double oven back properly. He was not very knowledgeable about appliances, and not very personable.
Horrible experience
Amy - Columbus Grove, OH
The technician was not knowledgeable about our appliance, he did not listen to our problem. He acted like we were an inconvenience. He was very rude, and I’m pretty sure my appliance is not fixed. Brand new not even 90 days old and we had to get it serviced.
Great service
Kenneth - Lima, OH
Thoughtful great care to the job
Mrs.
Patricia - Lima, OH
John did all he could do. No changes. So just hoping it was a one time problem.
Kay - Rockford, OH
John tried to find any problem, without success. This is scary, but otherwise I have liked my maytag.
dryer repair
Douglas - Cridersville, OH
Response from A to Z Appliance Service:
Thank you!
Great fast service
Cathy - Piqua, OH
He was able to fix the problem and do it quickly.
Jonathon did a great job fixing the issue with our washer
Shannan - Sidney, OH
Response from A to Z Appliance Service:
Thank you for giving us your feedback!
Great Service
Anna - Sidney, OH
Response from A to Z Appliance Service:
Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out to us and let us know.
Fantastic service
Deborah - Troy, OH
Our new washer would shake, rattle, and roll in spin cycle. Jonathan found that a shipping bolt had been left in the back of the machine. He removed it. Then, since the machine was giving an error code, he tested all of the valves. He explained how much detergent to put in and how to mix water with softeners. He also told us not to overload or we would get the same dance we had before.
Response from A to Z Appliance Service:
Thank you for giving us your feedback! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.
Great job.
John - Sidney, OH
Fixed quickly. Thanks.
Response from A to Z Appliance Service:
Thanks for writing a review!
owner
Gary - Lima, OH
Response from A to Z Appliance Service:
Thank you for leaving a rating for us.
Great service
John - Piqua, OH
Joyce
Joyce - Sidney, OH
Did a very good job fixing our dishwasher
Man was very nice and knew what he was doing.
Becky - Sidney, OH
Wonderful
Kim - Lima, OH
Wonderful! Very friendly and knowledgeable
Response from A to Z Appliance Service:
Thank you for writing a review!
Great timely service
Larry - Englewood, OH
Great job
Doug - Troy, OH
Very professional
Response from A to Z Appliance Service:
Thank you for writing a quick review for us!
successful visit
Pat - Englewood, OH
Response from A to Z Appliance Service:
Thank you for writing a review. We are glad your experience was a positive one.
jonathan@atoz1.com
REFRIGERATOR WHIRLPOOL WRX988SIBM03 Unit is iced up behind ice maker box. Called tech support talked with Rick was told to order new adapter kit for unit got file number 7727507914. Please order part for customer. ; ordrng 1 W10864518 (Adapter)
jonathan@atoz1.com
WASHER MAYTAG MVWB765FW3 Removed power disassembled washer removed basket and motor. Installed new gearcase reassembled basket and motor. Returned power to washer recalibrated and ran auto test cycle. Operation is ok
jonathan@atoz1.com
WASHER MAYTAG MVWB765FW1 Unit had one error for stuck button. All buttons work properly. Tested unit with load found loose wire harness by motor use wire tie to secure wire in place. Operation checks ok. Customer watched all testing from safe distance and seen operation is ok. ; used 1 WP8567668 () from stock
jonathan@atoz1.com
WASHER MAYTAG MVWB850WR1 Used outlet tester and checked for proper polarity at outlet. Lifted console used meter found proper voltage at main control and no voltage going control panel. Ain't control needs replaced informed customer main control is no longer available. W10272495 231.86 labor 72.45 plus tax.
jonathan@atoz1.com
DRYER WHIRLPOOL WED4815EW1 Customers dryer vent is very long and customer stated most of the time unit has to be ran 2 times or more to dry clothes. Dryer operation is normal called tech support talked with leon got file number 7727490494 and explained to customer vent should be cleaned once a year and may need to be shortened for better dryer performance.
jonathan@atoz1.com
RANGE MAYTAG MER8674AS0 Unit has power from main board to bake element used meter and confirmed bake element element is covered labor is not informed customer. ; ordrng 1 W10779716 (Bake element)
jonathan@atoz1.com
WASHER MAYTAG MVWB835DW4 "Placed unit into diagnostics had error code F7E9 locked rotor and F5E0 off balance. Ran all tests on washer operation is ok called tech support talked with Dustin. Per tech support try running unit with load to see if issue comes back got file nu,ber 7727478564. Customer put load in washer and started. Unit made no sounds. Did spin test as well no issues informed customer about soap usage and proper loading. Operation checks ok."
jonathan@atoz1.com
DRYER MAYTAG MEDB835DW4 Unit has no error codes operates properly. Let unit run unit made no sounds put load in dryer tested operation checks ok. Informed customer about proper loading of unit.
jonathan@atoz1.com
DRYER WHIRLPOOL WED4985EW0 Pulled dryer out removed power. Removed console and installed new timer and rewired. Tested unit on both sensor and timed dryer air flow is good operation checks ok.
jonathan@atoz1.com
WASHER MAYTAG MVWB835DW4 Gearcase is leaking oil and lid is broken at hinge unit had lid unable to lock error code lid lock tested electronics all electronics components by running test mode unit ran thru test mode properly. Informed customer it would take 15 days or longer to get parts ; ordrng 1 W11259006 (Lid) and 1 W10811956 (Gear case) and 1 W10902814 (Wash plate) and 1 W11401116 (Hinge) and 1 W11399226 (Hinge)
jonathan@atoz1.com
WASHER MAYTAG MVWB835DW4 Unit had no error codes stored turned unitn to normal cycle started unit cycle began then unit shut off with f6e2 error pleasemordermparts for customer ; ordrng 1 W11112656 (Console) and 1 W11170706 (Main control)
jonathan@atoz1.com
WASHER WHIRLPOOL WFW6620HW0 Put load in unit and let unit run had no water leak. Called tech support talked with Andrew was told install a deflector was given part number by tech support got file number 7727486787. Pleasemorder part for customer. ; ordrng 1 W11409996 (Vent coupling)
jonathan@atoz1.com
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Ice maker had no water in ice maker mold called tech support talked with andrew ran diagnostics on unit per tech support door needs replaced as water line in unit is frozen. Got file number 7727488151; rqstng P&A on 1 LW11026425 (Freezer door)
jonathan@atoz1.com
WASHER MAYTAG MVWC565FW0 Gear case is leaking oil. And unit has shifter fault error code. Cam belt shifter and gearcase need replaced. Called customer and informed. ; rqstng P&A on 1 W11035751 (Gear case) and 1 W10721967 (Cam) and 1 WPW10006384 (Belt) and 1 W10913953 (Actuator)
jonathan@atoz1.com
WASHER WHIRLPOOL MVWB835DW4 Unit will enter diagnostics then do nothing main control and console need replaced. ; schdld next appmnt for 3/30 MON !
jonathan@atoz1.com
ICEMAKER KITCHENAID KUIC15POZP1 Water inlet valve and recirculating pump both make grinding noise when unit is turned on. Please order parts for customer. ; ordrng 1 W10897719 (Inlet valve) and 1 W11325175 (Recirculating pump)
jonathan@atoz1.com
WASHER MAYTAG MVWB765FW3 Put unit diagnostics had error F7E4(over temp) F7E9(locked rotor) F0E3(overload) F2E1(stuck button ) leaned washer back and removed rotor found oil in rotor called tech support talked with ed used meter and checked motor at main control it checked ok. Per tech support gear case needs replaced got file number 7727467177 please order part for customer. ; ordrng 1 W11393685 (Gear case) and 1 W10734521 (Slider)
jonathan@atoz1.com
RANGE MAYTAG MER8674AB0 Took oven apart and found that bake element is broke in to and needs replaced please order for customer ; ordrng 1 W10779716 (Bake element)
jonathan@atoz1.com
WASHER WHIRLPOOL WTW4850HW1 7727452511 washer was making grinding noise put into diagnostics and it had no faults .checked for something stuck in tub and wash plate found nothing called tech support and they had me stretch splutch spring and that mad the problem worse so tech support said to order splutch board and motor ; ordrng 1 W10832724 (Motor) and 1 W10721967 (Cam) and 1 W11256099 (Control board)
jonathan@atoz1.com
DISHWASHER KITCHENAID KDTE104DWH0 Removed dishwasher and removed old rails and installed rails and showed customer
jonathan@atoz1.com
WASHER MAYTAG MVWC465HW2 Took console off washer and removed old console and installed new console and calibrated and ran self test and washer operates properly
jonathan@atoz1.com
FREEZER KITCHENAID KFIS29PBMS00 "Checked tempers of unit fresh food 47 freezer -2 removed shelves and fresh food evaporator cover. Also found pantry controller not connected. Called tech support spoke with Andy per tech support thermistor needs to placed per service pointer w11092686e drain needs cleaned out and pantry and fan motor need replaced. Got file number. 7727442839Wpw10732682, w10633627 are parts needed. Please schedule for Wednesday of ne t week."
jonathan@atoz1.com
DRYER MAYTAG MEDX655DW1 Timer worked on sensor dryer during initial test. Dryer had heat. Found thermostats not cycling properly. Tested unit again on sensor dryer had no heat. Tried using timed dry had heat. Timer and thermostats need replaced. ; ordrng 1 WPW10642928 (Timer) and 1 279816 (Thermostat kit)
jonathan@atoz1.com
UPRIGHT / CHEST WHIRLPOOL WZC3122DW00 Compressor needs replaced. Not pumping properly. ; rqstng P&A on 1 WPW10750849 (Compressor) and 1 WPW10143759 (Uv drier)
jonathan@atoz1.com
DRYER WHIRLPOOL WED4985EW0 Dryer heats one time then not the next removed back cover used digital meter and checked all components checks ok. Found bad timer please ordermpart for customer. ; ordrng 1 WPW10185982 (Timer)
jonathan@atoz1.com
WASHER WHIRLPOOL WFW6620HW0 Installed new dispenser and water valve.
jonathan@atoz1.com
WASHER WHIRLPOOL WTW8500DC5 Called trade care team got policy adjustment Wpgf00apl1 from cindy and file number 7727415195 washer had f6e2 code and none of the buttons would respond properly and the console and main control please order parts for customer ; ordrng 1 W11209420 (Control board) and 1 W11095624 (Console)
jonathan@atoz1.com
DRYER MAYTAG MEDX655DW1 Ran dryer and it was making a thumping noise so took dryer apart and found that the rollers were bad so replaced rollers belt and idler pulley and then reassembled dryer and tested and showed customer dryer operates properly ; used 1 4392065 (Maintenance kit) from stock
jonathan@atoz1.com
REFRIGERATOR MAYTAG MFI2570FEZ06 Unit changes options and electronically is ok. Found ice bucket stuck repaired ice bucket unit is working properly at this time. Customer will monitor operation.
jonathan@atoz1.com
WASHER MAYTAG MVWB865GW0 Unit only powered on once then did nothing. Cannot do tests both controls need replaced. ; rqstng P&A on 1 W11135391 (Console) and 1 W11162440 (Control board)
jonathan@atoz1.com
DRYER MAYTAG MGDB766FW0 Unit has full 5 year warranty called trade care team talked with Brittney confirmed and got File number 7727258122. Unit had a sensor fault so took unit apart and checked wiring it checked good so called tech support and he had me run through test and determined it needs new wiring harness please order for customer ; ordrng 1 W10865052 (Wire harnesses)
jonathan@atoz1.com
WASHER MAYTAG MVWC465HW2 "Customer did not have proof of purchase called trade care team and confirmed April 10th as date of purchase got file number 7727396146 from delianaPut washer into diagnostics had one error code for long fill (F8E1) turned water off removed console and installed new water inlet valve unit will not recalibrate. Main control also needs replaced please order part. ; ordrng 1 W11249158 (Main control), used 1 W11210459 () from stock"
jonathan@atoz1.com
ALPHA - CLYDE MAYTAG MHW5100DW0 Unit had no error codes ran auto test cycle found drain pump is over heating during cycle and not draining properly. Please order drain pump for customer. ; ordrng 1 WPW10605427 (Pump)
jonathan@atoz1.com
30' FDBM WHIRLPOOL WRF560SEHZ00 Removed power and turned off water. Installed and rewired new inlet valve and ice maker. Cycled ice maker. It filed with water informed customer they should have ice in 24 hours.
jonathan@atoz1.com
WASHER AMANA NTW4516FW3 Took top of of washer and took agitator out of washer and found that the basket cracked underneath the agitator also inspected the gearcase and motor that was all good please order parts for customer ; ordrng 1 W10554251 (Inter basket assembly)
jonathan@atoz1.com
WASHER WHIRLPOOL WTW8500DC6 Found unit had f6e2 and f6e3 and some of the buttons didn't work so took console off and had voltage to console so need to order console for customer ; ordrng 1 W11095624 (Console)
jonathan@atoz1.com
WASHER WHIRLPOOL WET4027EW1 Removed power. Removed top and cover removed agitator. And spanner nut. Leaned unit back against wall. Removed motor and gear case bolts. Removed old gear case and broken coupler. Transferred clutch to new gear case and installed new gear case and tightened all bolts holding into place. Placed motor onto unit and fastened onto frame. Reassembled unit. And tested. Operation check ok. Showed customer. Also did inform customer that power cord needs replaced. And power cord is not covered by warranty
jonathan@atoz1.com
WASHER MAYTAG MVWB855DC3 Control does not power on. Power is proper. Found dc voltage at main control. Console needs replaced. Please ordermpart for customer ; ordrng 1 W11112662 (Console.)
jonathan@atoz1.com
WASHER WHIRLPOOL WFW6620HW0 Dispenser is leaking when hot water is in use. Please order parts for customer. ; ordrng 1 W11318755 (Dispenser) and 1 W11316255 (Hot water valve.)
jonathan@atoz1.com
WASHER MAYTAG MVWB855DC3 Unit had f7e5 error code in diagnostics for bad shifter unit wouldn't spin leaned unit back and gearcase was leaking water and clutch and rotor were rusted will need autho before ordering parts. ; rqstng P&A on 1 W10811956 (Gear case) and 1 W10915701 (Rotor) and 1 W10754448 (Clutch) and 1 W10902814 (Wash plate)