Local Reviews
for Jonathan
Powered by Fluid LOCALJohn did all he could do. No changes. So just hoping it was a one time problem.
Kay - Rockford, OH
John tried to find any problem, without success. This is scary, but otherwise I have liked my maytag.
dryer repair
Douglas - Cridersville, OH
Response from A to Z Appliance Service:
Thank you!
Great fast service
Cathy - Piqua, OH
He was able to fix the problem and do it quickly.
Jonathon did a great job fixing the issue with our washer
Shannan - Sidney, OH
Response from A to Z Appliance Service:
Thank you for giving us your feedback!
Great Service
Anna - Sidney, OH
Response from A to Z Appliance Service:
Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out to us and let us know.
Fantastic service
Deborah - Troy, OH
Our new washer would shake, rattle, and roll in spin cycle. Jonathan found that a shipping bolt had been left in the back of the machine. He removed it. Then, since the machine was giving an error code, he tested all of the valves. He explained how much detergent to put in and how to mix water with softeners. He also told us not to overload or we would get the same dance we had before.
Response from A to Z Appliance Service:
Thank you for giving us your feedback! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.
Great job.
John - Sidney, OH
Fixed quickly. Thanks.
Response from A to Z Appliance Service:
Thanks for writing a review!
owner
Gary - Lima, OH
Response from A to Z Appliance Service:
Thank you for leaving a rating for us.
Great service
John - Piqua, OH
Joyce
Joyce - Sidney, OH
Did a very good job fixing our dishwasher
Man was very nice and knew what he was doing.
Becky - Sidney, OH
Wonderful
Kim - Lima, OH
Wonderful! Very friendly and knowledgeable
Response from A to Z Appliance Service:
Thank you for writing a review!
Great timely service
Larry - Englewood, OH
Great job
Doug - Troy, OH
Very professional
Response from A to Z Appliance Service:
Thank you for writing a quick review for us!
successful visit
Pat - Englewood, OH
Response from A to Z Appliance Service:
Thank you for writing a review. We are glad your experience was a positive one.
Great service
Frank - Sidney, OH
Great service, on time and job completed successfully
Charlotte
Michael - Lima, OH
He was very polite and knowledgeable and did a great job.
Response from A to Z Appliance Service:
Thank you for taking time to write a review for us.
Dryer
Randy - Troy, OH
Response from A to Z Appliance Service:
Thank you for giving us a rating. If we could have done something different to deliver 5-star service to you, please feel free to reach out to us and let us know.
jonathan@atoz1.com
KITCHEN WHIRLPOOL WDT970SAHV0 Documented with tech support. Unit has no error codes informed customer to run hot water at sink and ro scrape heavier particles off of dishes. Customer will monitor operation. 7726914445
jonathan@atoz1.com
ICEMAKER WHIRLPOOL WRF736SDAM13 Turned unit off. Used steamer and removed ice from evaporator cover and coil. Used shop vac and removed water from drain pan installed and rewired new fan motor assembly double checked heater with meter it was good. Reassembled freezer section. Put unit into diagnostics and tested new fan motor it was operating. Informed customer it will take 24 hours to get back to proper temp.
jonathan@atoz1.com
LAUNDRY WHIRLPOOL WTW5000DW2 "Filled washer with water. Found water leaking at drain hose port. Tightened drain hose and leak stopped showed customer. ; (created new UIS, deleted prior attachment to UisID 86457)"
jonathan@atoz1.com
WASHER WHIRLPOOL WFW6620HC0 7726922582Unit had f3e1 error code pressure signal out of range. Removed top of washer found pressure sensor laying on outer tub. Installed new pressure sensor. Ran auto test cycle on unit had no issues. Called tech support and explained that customer is still having vibration and sound issues. Tech support stated that there has been issues with some pedestals and these washers causing vibration problems and may need removed from pedestal. Informed customer that washer may need removed from pedestal too have vibration sound go away.
jonathan@atoz1.com
FRIDGE WHIRLPOOL KUIC15POZP2 Need additional pump. Is has power not pumping. Please order part for customer. ; ordrng 1 W11325175 (Pump)
jonathan@atoz1.com
WASHER MAYTAG MVWB865GW0 Removed power disassembled washer installed new gear case recalibrated washer ran auto test and spin cycle operation is ok
jonathan@atoz1.com
DISHWASHER WHIRLPOOL WDT710PAHB1 "Unit motor does not run. Have error f4 e3 motor fault and f7e1 heat error. Verified heater is working in diagnostics. Please order part for customer ; (created new UIS, deleted prior attachment to UisID 86275), ordrng 1 W11085683 (Sump and motor assembly)"
jonathan@atoz1.com
LAUNDRY MAYTAG MVWB865GW0 Unit had f3e2 error. Removed power installed new water valve recalibrated washer ran auto test operation is ok. ; used 1 W11165546 from stock
jonathan@atoz1.com
WASHER WHIRLPOOL WFW6620HW0 Put washer into diagnostics had no error codes. Ran unit thru auto test operation checks ok. Explained to customer proper loading and soap usage for washer.
jonathan@atoz1.com
WASHER MAYTAG MVWB835DC4 Unit has no error codes. Went thru auto test cycle. No issues. Recalibrated washer and ran auto test cycle again operation is ok.
jonathan@atoz1.com
REFRIGERATOR WHIRLPOOL WRT112CZJW00 "Fresh food door was not sealed. Used hair dryer and sealed fresh food door. Informed customer to wait 2 hours before opening to allow seal to hold form. ; (created new UIS, deleted prior attachment to UisID 86387)"
jonathan@atoz1.com
OVEN AMANA ACR4303MFB3 Repaired wires and installed new terminal block. Tightened all wires. And tested. All components are working operation is ok
jonathan@atoz1.com
RANGE AMANA ACR4303MFB3 Repaired wires and installed new terminal block. Tightened all wires. And tested. All components are working operation is ok
jonathan@atoz1.com
WASHER WHIRLPOOL MVWX655DW1 Hub is stripped and needs replaced. Repair approved by customer. Please order part. ; ordrng 1 W10528947 (Hub)
jonathan@atoz1.com
WASHER MAYTAG MVWC565FW2 Unit had long fill error f8e1. Found drain hose too low and water siphoning out as it was filling. Confirmed warranty with trade care team. Showed customer drain line. Operation is ok.
jonathan@atoz1.com
ICEMAKER WHIRLPOOL WRF736SDAM13 Unit has defrost problem. Entire evaporator cover is covered in frost. Put unit into diagnostics have open bi metal. Also explained to customer this will cause slow ice production. Repair approved by customer. Please order part. ; ordrng 1 WPW10514110 (Fan motor)
jonathan@atoz1.com
WASHER MAYTAG MVWB765FW3 Called tech support per tech support agitator and gearcase needs replaced. Please order parts. ; ordrng 1 W11393685 (Gearcase) and 1 W11161960 (Agitator)
jonathan@atoz1.com
WASHER WHIRLPOOL WTW8500DC5 Removed power. Disassembled washer removed old gear case. Installed new gearcase and rewired. Reassembled washer and recalibrated washer. Ran auto test cycle. Operation is ok. Showed customer.
jonathan@atoz1.com
DRYER MAYTAG MEDC465HW0 Disassembled dryer found bad rollers. Installed new maintenance kit reassembled dryer and tested. With customer. ; used 1 4392065 from stock
jonathan@atoz1.com
REFRIGERATOR WHIRLPOOL MSD2274VEM00 Installed new dispenser motor tested 3 times operation is ok.
jonathan@atoz1.com
RANGE WHIRLPOOL KFEG500EWH3 Unit had no error codes. Pulled unit out. Removed back cover turned unit on to convection back fan not moving. Removed harmed from fan motor. Used meter and checked for proper power. Had power reconnected harness to fan motor. Fan began running. Showed customer.
jonathan@atoz1.com
WASHER AMANA NTW4516FW3 Unit had no error codes. Had suds lock. Recalibrated washer and informed customer to cleaned washer. Operation is ok.
jonathan@atoz1.com
WASHER WHIRLPOOL CHW9150GW0 Removed power installed new door lock and latch. Opened service door and rest machine ran serive test. Operation is ok.
jonathan@atoz1.com
REFRIGERATOR WHIRLPOOL WRF757SDHZ00 Put unit into test mode tested fans. When evaporator fan and damper is on unit makes slight thumping sound. No ice or debris in fan blade. Please order parts for customer. ; ordrng 1 WPW10479155 (Control) and 1 W11224591 (Fan)
jonathan@atoz1.com
FRIDGE WHIRLPOOL KUIC15POZP2 No water is getting to evaporator. Called tech support per tech support pump needs replaced please order part for customer. ; ordrng 1 WPW10489125 (Pump)
jonathan@atoz1.com
WASHER WHIRLPOOL MVWB765FW3 8000173604. Called trade care team did not have dispatch number and washer is under warranty. Went over loading and soap usage. Unit had one error for overload and auto test cycle completed properly.
jonathan@atoz1.com
STOVE WHIRLPOOL WGE745C0FS01 Called tech line. Per tech line scratch in glass is impact from cookware andis not covered by warranty informed customer.
jonathan@atoz1.com
REFRIGERATOR WHIRLPOOL WRF555SDHV01 Removed ice maker. Removed old impeller and auger motor. Installed new auger and impeller. Reassembled and tested with customer. 1
jonathan@atoz1.com
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Installed new sealed system parts pump system down and recharged unit is cooling down at thos time showed customer.
jonathan@atoz1.com
DRYER KENMORE 61522210 Listed top of dryer found broken belt. Repair was approved by customer please order parts. ; ordrng 1 4400EL2001F (Belt) and 1 4561EL3002A (Idler)
jonathan@atoz1.com
REFRIGERATOR WHIRLPOOL MBF2258FEZ03 Installed new shelf and drawers. Showed customer.
jonathan@atoz1.com
RANGE WHIRLPOOL WFE320M0ES2 Terminal block is melted. Customer is aware power cord is not covered and will take care of power cord please order parts for customer ; ordrng 1 WPW10245259 (Terminal block) and 6 WP3400029 (Nut)s
jonathan@atoz1.com
WASHER WHIRLPOOL WFW8540FW1 Unit has overflow condition used meter found proper power at pressure sensor. Customer would like appt to be as late as possible on friday. ; ordrng 1 WPW10448876 (Pressure sensor)
jonathan@atoz1.com
REFRIGERATOR WHIRLPOOL MSD2274VEM00 Dispenser motor has power works intermittently. New dispenser motor is needed please order part. ; ordrng 1 W10174787 (Dispenser motor)
jonathan@atoz1.com
RANGE AMANA AGR6603SFB0 Customer had unit pulled out upon arrival. Turned gas on. Used leak detector on all fitting. Unit was leaking gas at regulator Please order part for customer. ; ordrng 1 WPW10602001 (Gas valve)
jonathan@atoz1.com
WASHER WHIRLPOOL WTW8500DC5 Gear case bearings are dried out gear case needs replaced. Wash plate will not come off. Please order part for customer. ; ordrng 1 W10811956 (Gear case) and 1 W10752283 (Wash plate.)
jonathan@atoz1.com
DRYER WHIRLPOOL MEDC465HW0 "Mo47900apl1 Got policy adjustment for customer. Checked heating parts. All good. Checked incoming power power is good power cord is not. Advised customer to get new power cord. ; (created new UIS, deleted prior attachment to UisID 85889)"
jonathan@atoz1.com
DISHWASHER KITCHENAID KDTE334GPS0 "Unit has no error codes. Ran unit for 20 minutes with customer had no leaks. Customer will monitor operation. Operation is ok at this time. ; (created new UIS, deleted prior attachment to UisID 85995)"
jonathan@atoz1.com
WASHER WHIRLPOOL WTW4616FW2 "Verified warranty with trade card team. Unit had power would not turn on. Installed new main control rewired and recalibrated washer. Ran auto test cycle after calibration. Operation checks ok. ; (created new UIS, deleted prior attachment to UisID 85936)"
jonathan@atoz1.com
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 7726796620. Called tech support per tech support evap and filter drier need replaced please order parts for customer ; ordrng 1 W11284480 (Evaporator) and 1 W10143759 (Uv drier.)