Local Reviews
for Jonathan
Powered by Fluid LOCALGood service
Sue - Union City, IN
He was very knowledgeable and explained a lot to us about our washing machine. Since the manual does not explain things we were thankful he took the time to go over it with us. Or experience with whirlpool this time has not been good. We had been since November 21st trying to get a washing machine and finally received one on January 2. They did bring the dryer on dec 18. It has been very frustrating to go that long.
Response from A to Z Appliance Service:
Thank you for leaving a review, we love hearing back from customers.
Great service , knowledgeable,
Geraldine - Lima, OH
Response from A to Z Appliance Service:
Thank you!
Great service
Erin - Saint Marys, OH
Response from A to Z Appliance Service:
Thank you!
Whirlpool oven door gasket.
Kathy - Wapakoneta, OH
No out of pocket cost. Warranty issue.
Response from A to Z Appliance Service:
Thank you!
Great service every time
Karen - Lima, OH
Every time Jonathan comes to my store, it is always a pleasant experience and I know the job will be done correctly.
Response from A to Z Appliance Service:
Thank you for the review!
Best Repair Guy!
Will - Sidney, OH
Jonathon has a great personality and is very quick with his work!
Response from A to Z Appliance Service:
Thank you for the review!
Great service
"Steinberger - Lima, OH
Explained everything well, did a good job. Highly recommend.
Response from A to Z Appliance Service:
Thank you!
MARIE
Maria - Lima, OH
GREAT SERVICE AWESOME JOB .
Response from A to Z Appliance Service:
Thanks!
Trash compactor
Jason - Wapakoneta, OH
Nice job
Response from A to Z Appliance Service:
Thanks!
Great service
Michael - Celina, OH
Very happy with A-Z service. Just disappointed with Whirlpool’s very very slow service on parts availability!
Response from A to Z Appliance Service:
Thank you for the review.
Great
Brenda - Houston, OH
Very polite Happy so far
Response from A to Z Appliance Service:
Thanks!
Had. To come back to fix same part
Tamara - Harrod, OH
Had to come back again twice quality of computer board
Great service
Matthew - Lima, OH
Response from A to Z Appliance Service:
Thank you!
Product Failure, 8 - year old Kitchenid Refrigerator
Robert " Jerry" Ballard, retired Whirlpool retiree - Troy, OH
Very disappointing for top of the lineKitchenAid brand name. Poor Quality Electronic Board Supplier
Response from A to Z Appliance Service:
Thank you for the review!
Great job!
Michelletodd - Lima, OH
Response from A to Z Appliance Service:
Thank you
Very pleased
Krista - Celina, OH
Jonathan did a great job. Good communication and fixed the problem.
Response from A to Z Appliance Service:
Thank you!
Great service
Kyle - Coldwater, OH
Response from A to Z Appliance Service:
Thanks !
Great service and price
Denise - Fort Loramie, OH
he was very respectful on time all good
Response from A to Z Appliance Service:
Thank you.
Good problem resolution
William - Piqua, OH
Jonathan came to our house two times due to concerns we had about a brand new Maytag refrigerator/freezer. He gave helpful suggestions the first time which did address some of our questions. Due to remaining concerns, he made a second visit. This time Jonathan had even more information and consulted with another tech support person.
Above and beyond service!
Cheryl - North Lewisburg, OH
The problem was diagnosed, the part was ordered, and the problem was fixed. The technician was knowledgeable, friendly and efficient.
Great
Barbara - Sidney, OH
Did a great job and explained everything to me thank you very much
He did fine@
Brian - Harrod, OH
Gooy
Noufal - Lima, OH
Good
Awesome service
Kolby - Lima, OH
He was great!
Response from A to Z Appliance Service:
Thank you for writing a review!
Good
Joshua - Delphos, OH
Response from A to Z Appliance Service:
Thank you!
Jonathan L.
WASHER WHIRLPOOL WTW5100HW0 Installed new user interface panel. Did system recalibration and diagnostics cycle operation checks ok.
Jonathan L.
WASHER WHIRLPOOL WTW5100HW0 Washer had 2 error codes F0E5 and F0E9. Both are for off balance load floor is slanted leveled washer. Also found loose wall outlet and informed customer. Tested washer with load in it operation checks ok.
Jonathan L.
WASHER AMANA NTW4516FW3 Washer had no error codes. Washer did not finish diagnostics cycle and will not recalibrate properly. Main control needs replaced please order part for customer. ; ordrng 1 W11170317 (Acu control)
Jonathan L.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Removed door and installed new washers and door closer. Put door back on. Showed customer. Operation checks ok.
Jonathan L.
RANGE WHIRLPOOL WFG320M0BS3 Range would trip breaker as soon as it was plugged into outlet. Used digital meter found neutral wire shorted to ground where power cord connector is disconnected all connections on harness wire and removed harness from channel. Used meter neutral was not shorted to ground anymore. Checked all components with meter all checked good as well as power cord. Found neutral wire came off light fixture. Put wire back in Channel and reconnected to all components. Lifted cooktop and tightened wire on to light fixture plugged unit back in tested again operation checks ok.
Jonathan L.
WASHER WHIRLPOOL WTW6120HW0 Cam came loose and belt fell off. Tightened cam and pit belt back on and tested in both spin and agaition operation checks ok.
Jonathan L.
REFRIGERATOR // n/a Opened and closed door several times and light always worked. Removed one shelf used magnet and texted switch several times had no issue with light. Informed customer if it happens again ddor switch would need replaced. Cannot find part for unit. Rent a center may need to call manufacturer for part.
Jonathan L.
WASHER MAYTAG MHW5630HC0 In diagnostics F8E1 for long fill is only code did all tests on washer. All tests pass except cold valve when energized valve is humming for several minutes before allowing water in washer. Please order parts for customer. ; ordrng 1 W11316256 (Cold valve) and 1 W11316255 (Hot valve)
Jonathan L.
WASHER WHIRLPOOL NTW4516FW3 "In diagnostics washer had F8E1 for long fill only error code cold water was not entering washer. Valve solenoid was bad. Replaced water inlet valve and did system recalibration and filled washer manually and checked for proper operation of both inlets operation checks ok. Also inform3d. Ustomer wall shut off for hot water is bad. Customer is aware. ; used 1 W10135699 ( Affresh), and 1 W11210459 ( Valve) from stock"
Jonathan L.
ICEMAKER KITCHENAID KUIX535HPS00 Adrain 7729787816. Front panel wrap is a little loose on door and is held in by 2 screws on bottom. Called tech support. Per tech support if 2 bottom screws are tight there's is nothing that can be done. Informed customer.
Jonathan L.
WASHER MAYTAG MVWC465HW In diagnostics washer had F9E1 code long drain. Used shop vac removed water from washer. Installed new drain pump. Did system recalibration and tested all components check ok. ; used 1 WPW10661045 ( DRAIN PUMP) from stock
Jonathan L.
MICROWAVE JENN-AIR JMW3430DP01 All components are workin g at this time. In diagnostics had ui lost communication and power mismatch error codes. Customer stated unit powers itself off then back on. Please order parts for customer. ; rqstng P&A on 1 W10821712 (Appliance manager) and 1 WPW10260060 (Power board) and 1 W11236885 (Panel u i)
Jonathan L.
REFRIGERATOR KITCHENAID KRMF606ESS01 In diagnostics ice maker had error code E5 timed ice making. Freezer temp was 20. Disassembled freezer found evaporator covered completely in frost. Used steamer thawed freezer evap found bad thermistor. Also some options in diagnostics were not selecting properly. Please order parts for customer. ; rqstng P&A on 1 W11109595 (Fan motor) and 1 W11330971 (Display)
Jonathan L.
WASHER AMANA ADB1400AGS3 Installed new sump and motor assembly tested unit had no leaks operation checks ok.
Jonathan L.
REFRIGERATOR WHIRLPOOL WRS555SIHB00 "Ice maker passes al test but fill test in diagnostics. Used meter found voltage between light blue wire and white wire on 4 pin connector had no continuity or resistance for fill tube heater. Water line for ice maker in door is frozen. Please order parts for customer. ; ordrng 1 LW11026427 (Freezer door) and 1 W11212392 (Hv board) and 1 WPW10179146 (Valve), dspstn on spec-tagged invntry: 1 W10873791 ICEMAKER"
Jonathan L.
WASHER MAYTAG MVWB865GW0 Bearings are out in gearcase and agitator cannot be removed please order part for customer. ; rqstng P&A on 1 W11161960 (Agitator) and 1 W11455453 (Gearcase)
Jonathan L.
WASHER WHIRLPOOL WFW6620HC2 Washer has no error codes. And went thru diagnostics test 12 with no issues. Loaded washer halfway up glass and got wet and did spin test. All tests passed with out issue. Informed. Ustomer about loading and soap usage and clean cycle ¹; used 1 W10135699 ( AFFRESH TABS) from stock
Jonathan L.
WASHER MAYTAG MHW5630HC0 Control was locked out. Unlocked panel and tested unit in test 12 all functions test good. ; used 1 W10135699 ( Affresh tabs) from stock
Jonathan L.
REFRIGERATOR WHIRLPOOL ART318FFDW06 Sealmwas not in channel pushed seal into channel and used hair dryer to form. Asked customer to open unit form30 minutes to allow seal to cool and keep form.
Jonathan L.
DRYER WHIRLPOOL WED5100HW1 Right side of handle is damaged on right side please order part for customer. ; ordrng 1 W11176946 (Handle (trim))
Jonathan L.
WASHER MAYTAG MVWX655DW1 Main control has proper power and polarity. Will not turn on or enter diagnostics. Main control needs replaced. Please order part for customer. ; rqstng P&A on 1 W11116592 (Main control)
Jonathan L.
RANGE WHIRLPOOL MET8885XS02 terminal block is melted and power cord is burned apart. Customer wil call if repairnis wanted. 5304409888 10.01 LABOR PAID BY WHIRLPOOL. CUSTOMER IS ONLY PAYING FOR SERVICE CALL TODAY.
Jonathan L.
DRYER WHIRLPOOL REX563KQ1 Using meter found only 120 volts at dryer. Customer had blown fuse. Customer went to get fuse. Removed back cover found element shorted out. Replaced element customer had gotten fuse that was wrong diameter. All components checked good with meter. Customer will replace fuse and monitor operation. ; dspstn on spec-tagged invntry: 1 279838 ELEMENT
Jonathan L.
DRYER MAYTAG MED5630HC1 Dryer has no error codes performed all tests advised customer will unit being stacked to be careful of pressing other buttons like wrinkle release because it will change dryer performance. Operation checks ok.
Jonathan L.
REFRIGERATOR WHIRLPOOL ET18PKXAN00 Removed back cover found no oil leaks from compressor joints. Customer stated oil was leaking on left hand side of unit. Removed toe cover and drain pan. Filled drain pan with in at kitchen sink with customer drain pan was not leaking put drain pan back in place. Removed freezer floor and evaporator cover. Poured water down drain in evaporator and water went straight into drain pan. Put floor and cover back on. Temperature was good in both section customer will monitor operation.
Jonathan L.
KITCHEN WHIRLPOOL WDP370PAHW1 Dishwasher pump is running unit will not drain. Drain hose needs replaced. Please order part for customer. Unit is going back to rent a center store in celina for repair. ; ordrng 1 W10842407 (Fill and drain hose)
Jonathan L.
FREEZER WHIRLPOOL MZF34X20DW00 Freezer temp was -10. Fan motor was cover in frost. Customer approved quote. Used steamer cleared frost from evaporator fan and sealed covers with silicone.
Jonathan L.
COOKTOP MAYTAG MER6600FZ2 Right from corner of glass top molding is bad unit was received less than a month ago. Please order part for customer. ; ordrng 1 W11091927 (Cooktop black)
Jonathan L.
DISHWASHER KITCHENAID KDTE234GPS0 "Tiffany trade care team. 7729648589Ku9qi00ap1Pulled unit out used meter and verified power going to motor. Had 116 volts. Installed new sump and Motor assembly. Motor ran for a few seconds then stopped still have power at motor. Please order part for customer. ; ordrng 1 W11085683 (Sump and motor), dspstn on spec-tagged invntry: 1 W11085683 PUMP AN MOTOR"
Jonathan L.
WASHER WHIRLPOOL WTW5000DW3 "In diagnostics washer had one error code. Long fill. Water valve passes all tests. Found drain hose too far into standpipe put drain hose in at proper depth and used red wire tie to secure. Did system recalibration. Leaned washer back and examined underneath. Found oil leaking from transmission. Please order parts for customer. ; ordrng 1 W11454734 (Gearcase) and 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W10752283 (Impeller), dspstn on spec-tagged invntry: 1 W11210459 VALVE"
Jonathan L.
FREEZER MAYTAG MZF34X18FW03 Top of door is bowed. Door needs replaced please order part for customer. ; ordrng 1 W10746783 (Door white)
Jonathan L.
WASHER WHIRLPOOL WTW5100HC0 Washer had no error codes. Found belt guard loose. Tighted guard operation checks ok.
Jonathan L.
DRYER WHIRLPOOL MEDC465HW0 Inner panel is very loose and looks like clothing is getting stuck there. Please order parts for customer. ; ordrng 1 279441 (Bearing ring) and 1 W10806345 (Dront panel)
Jonathan L.
REFRIGERATOR WHIRLPOOL WRT314TFDW00 Freezer temp is 5 degrees upon arrival. Removed cover and let run rechecked frost pattern is was good. Noticed not very many items were in freezer. Informed customer freezer needs to be loaded properly for unit to maintain proper temperature. Customer will monitor operation.
Jonathan L.
WASHER MAYTAG MVWB765FC3 Wir3d in new console tested all buttons operation checks ok. Informed customer.
Jonathan L.
WASHER ROPER RTW4516FW2 Removed power wired in new acu control. Returned power and did system recalibration. Recalibration was not correct reentered diagnostics had basket speed sensor error code replaced basket speed sensor with new and cleaned gearcase. Did system recalibration it went properly ran factory cycle. Operation checks ok. Showed customer. ; used 1 W10913953 ( ACTUATOR) from stock
Jonathan L.
WASHER WHIRLPOOL WFW8620HC2 Andrew tech support 7729176865. F8E1is still only error in diagnostics. Customer is getting error message at last phase of cycle and still has to open door spin drum by hand in order to finish cycle. Spoke with tech support. Was told to have customer called customer service. Informed customer.
Jonathan L.
WASHER MAYTAG MVWB835DW4 Washer did not have F5E1 error stored. Tested all functions operation was good. Customer stated it always flashes f5e1 tested latch several times had no issues. Informed customer it maybe latch or acu. Quoted customer they will call if repair is wanted. Latch 98.93 acu 304.04 labor total 507.99.
Jonathan L.
KITCHEN KITCHENAID KDTM404KPS0 Tub wheel broke on installation. Please order part cor customer. ; ordrng 2 W11101573 (Tub wheel.)s and 1 W11101573 (Tub wheel.)
Jonathan L.
WASHER WHIRLPOOL WTW7500GC2 Gear case is leaking oil causing noise. Please order parts for customer. Unit was bought at rent a center in sidney. Unit is being taken to store for repair. ; ordrng 1 W11455453 (Gear case) and 1 W10734521 (Slider) and 1 W10752283 (Impellaer.)