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John N.


Local Reviews
for John

Rated 4.8 out of 5 stars based on 124 customer reviews

Map of Dayton, OH

Great service.




Very pleasant to talk to and a good listener. Pleased with the visit. No problems.


Map of Dayton, OH

John spent awesome time explaining the function,sounds and overall function of the washer. He allowed us to ask questions without making us feel "stup





Map of Englewood, OH

Quick and good service





Map of Eaton, OH

Great service





Response from A to Z Appliance Service:

Thank you


Map of Brookville, OH

Awesome service.!




Very nice understanding and most importantly was able to fix my problem:)


Response from A to Z Appliance Service:

Thank you very much.


Map of Vandalia, OH

Great service always!




John has been servicing my appliances for many years and always look forward to his expertise when an appliance needs repaired--he is efficient and courteous.


Response from A to Z Appliance Service:

Thank you very much for this review. John does a very good job for us.


Map of Brookville, OH

Ice maker still broken!




Once again the tech said he thought he had it fixed..once again it did not work. I have spent two days at home waiting for repairs that didn’t happen. Honestly, this is very frustrating. I appreciate the fact that he said he does not want to replace parts that he is not sure needs to be replaced. With that said, there must be a way to test these parts on sight. How many more times do I have to stay home to have an ice maker fixed? He said it was the ice maker or just the valve..now I hear they have ordered an ice maker that will not be in until Monday afternoon. They said they will be here Tuesday. Do I need to request a different technician? How do I know that it is not just a valve? Are we going to replace parts until it is fixed?


Response from A to Z Appliance Service:

Sorry the icemaker is not working yet. It is always easier when the failed part is obviously bad. Hopefully on this visit, John will be able to find the troublesome part and get you up and running on this visit. Thank you for the review.


Map of Troy, OH

Great Service




John didn't even have his coat unzipped and he had already fixed the refrigerator. He stayed long enough to assure it was working correctly. Very professional and courteous.


Response from A to Z Appliance Service:

That's great. John likes to be efficient. Thank you for the review.


Map of Tipp City, OH

Repair declined




The serviceman was at my home the time he said he would be here. He was friendly and explained clearly the problem with my microwave. A suggestion for future service trips, prepare to remove or cover shoes/boots upon entering a home. I guess I was a little surprised at the cost of a trip to a home before cost of actual repairs.


Response from A to Z Appliance Service:

Thank you for the review. We appreciate all the feedback you have given.


Map of Dayton, OH

Great service





Response from A to Z Appliance Service:

Thank you


Very experienced and efficient professional




I plan to use this company for all my future appliance needs.


Response from A to Z Appliance Service:

Thank you for this review. We appreciate you taking the time to leave one.


EXCELLENT Service and OUTSTANDING Technician




John has provided service at our home many times over the past few years. We are always grateful when we know A-Z is sending him specifically. He not only provides EXCELLENT technical fixes to any and all of our appliance issues, but his customer service skills are OUTSTANDING. He treats our family and our home with incredible respect, and mostly, we truly TRUST him to enter our home which is such a priceless blessing! Thank you John!


Response from A to Z Appliance Service:

Thank you very much. John does a great job for us and he really appreciates his customers taking the time to leave reviews of his work.


Great service





Response from A to Z Appliance Service:

Thank you


on time, fair price for a service call





Response from A to Z Appliance Service:

Thank you for the review


Awesome service!




Everything about this service experience was flawless - speaking with the agent on the phone, length of time to service appointment, being able to track when the tech (John) would arrive, his knowledge & courtesy, and yes, even the price! I will only use A to Z for service, and have recommended them to others!


Response from A to Z Appliance Service:

Great and Thank you. We really appreciate you taking the time to leave this review. We like the job John does for us and we appreciate customers taking the time to recognize our techs.


Thanks!!





Response from A to Z Appliance Service:

Thank you


Head of household




The man that you sent was knowledgeable, courteous and explained why my washer sounded so bad.


Response from A to Z Appliance Service:

That is great to hear. Thank you for taking the time to leave this review.


Kathy




Sorry to say, my experience is not good. He came to fix ice maker in fridge..it still does not work. I contacted your office and was told they cannot come back until Thursday.


Response from A to Z Appliance Service:

Sorry the icemaker is still not working. We will get you taken care of though. Thanks


Great service




They were very organized and thorough.


Response from A to Z Appliance Service:

Thank you for the review. We are constantly working on improving things to improve the customer experience.


Very helpful and knowledgeable





Response from A to Z Appliance Service:

Thank you for the review.


Good job.





Response from A to Z Appliance Service:

Thank you


Great/friendlly service tech





Response from A to Z Appliance Service:

Thank you


Good service and on time





Response from A to Z Appliance Service:

Thank you


Great service




John checked out and found the problem ( operator error) . He took the time to talk to us about how the machine works, what we need to do to keep it running well. Thank you, John


Response from A to Z Appliance Service:

Thank you very much for this review.






Response from A to Z Appliance Service:

Thank you for the 5 star review


John N.

John N.

WASHER WHIRLPOOL WTW8540BW1 "Per testing the unit is very loud in the spin cycle. Ordering new outer tub and shaft assembly, Wash basket, hub drive assembly and motor rotor. Auth. for parts is needed. Lowes Ext. Wrn; rqstng P&A on 1 280176 (ROTOR) and 1 W10381078 (outer tub) and 1 W10549509 (basket) and 1 W10820039 (HUB DRIVE)"

Near Ridge Rd, Englewood, OH 45322
John N.

John N.

RANGE KITCHENAID KERS202BWH0 Per testing the broil relay is remaining on after the unit has preheated and causing the unit to overheat. Ordering a new main control board and oven sensor. Wp PAD ; ordrng 1 W10181986 (sensor) and 1 W10340694 (cntrl-elec)

Near Drury Ln, Troy, OH 45373
John N.

John N.

RANGE WHIRLPOOL WFE515S0ES1 "Per testing found a broken active hinge and replaced it. Checked for proper operation, operation checks ok. Wp wrn"

Near Sterling Woods Dr, Clayton, OH 45315
John N.

John N.

WASHER MAYTAG MVWC565FW1 "Ran unit thru diagnostics to check for proper operation of fill valve, motor, drain pump, all operation checks ok."

Near Salem Ave, Trotwood, OH 45426
John N.

John N.

WASHER WHIRLPOOL WTW8500DW0 "Per testing on the previous visit replaced both the clutch and slider assemblies. Calibrated the unit and checked for proper operation, operation checks ok. Lowes Ext. Wrn"

Near Trailside Ct, Dayton, OH 45424
John N.

John N.

KITCHEN WHIRLPOOL WFE550S0HZ1 "Per testing found both L1 and L2 shorted on the cabinet. Corrected the shorted wires making connections using ceramic wire nuts. Checked for proper operation, operation checks ok. Wp wrn"

Near Hickorywood Dr, Troy, OH 45373
John N.

John N.

DISHWASHER KITCHENAID KDTM354EBS2 "Replaced broken user interface console per diagnosis on the previous visit. Checked the unit for proper operation, operation checks ok. Lowes Ext. Wrn"

Near Brookfield Ln, Troy, OH 45373
John N.

John N.

BTM STD DOOR MAY AMANA ARB2217CW Found the freezer door switch taped closed from previous visit and the freezer temperature knob had accidentally been turned down. Corrected both issues. Checks ok. Not dispatched as extended wrn. but prior 30

Near Meadowsweet Dr, Dayton, OH 45424
John N.

John N.

WASHER MAYTAG MVWC565FW1 Per testing and customer description of the issue found the unit to be dispensing fabric softener properly. Instructed customer on proper detergent and fabric softener usage and proper cycle settings. All functions are working as designed. Wp wrn

Near Mountair Dr, Vandalia, OH 45377
John N.

John N.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Found ice on and along the top of the freezer door seal. Found some water in the bottom of the refrigerator under the deli drawers but not overflowing. Cleaned water out of refrigerator and checked for defrost draining properly in fresh food evaporator, all operations check ok at this time. Calibrated the unit. Wp wrn"

Near Burnside Dr, Tipp City, OH 45371
John N.

John N.

LAUNDRY MAYTAG MVWB835DW3 "Per testing found the inlet valve leaking at the solenoid connection. Replaced the inlet valve, calibrated the unit and checked for proper operation. Operation checks ok. Wp wrn; used 1 W11165546 (VALVE) from stock"

Near Woodbury Ct, Troy, OH 45373
John N.

John N.

HORIZONTAL FREEZ AMANA AQC0501GRW00 "Replaced shorted thermostat and checked for proper operation, operation checks ok. Wp wrn"

Near Salem Ave, Dayton, OH 45416
John N.

John N.

WASHER WHIRLPOOL WTW8040DW0 "Ran the unit thru diagnostics and checked for proper operation and noises. Also ran 2 cycles in fill and agitate to check for noises, operation checks ok. Made loading suggestions and detergent and fabric softener instructions."

Near Marchmont Dr, Dayton, OH 45406
John N.

John N.

OVEN WHIRLPOOL WFE505W0HZ1 "Replaced outer oven door glass due to stainless trim coming loose. Checked operation, checks ok. Wp wrn"

Near Ottello Ave, Dayton, OH 45414
John N.

John N.

WASHER MAYTAG MVWB765FW3 Installed new clutch and slider assembly and found the unit leaking oil from the gearcase. Ordering new gearcase. ; ordrng 1 W11134159 (GEARCASE)

Near Crestway Dr, Clayton, OH 45315
John N.

John N.

DISHWASHER KITCHEN AID KUDE50CXSS8 "Per testing found that the upper rack adjusters were not staying in the track due to clips not holding them in place. Replaced the adjusters and checked for proper operation, operation checks ok. WAG; pckd up 2 W10546503 (adjuster)s"

Near Ginghamsburg West Charleston Rd, Tipp City, OH 45371
John N.

John N.

LAUNDRY MAYTAG MVWX655DW1 "Per testing found one of the wires to the pump broken at the connector. Replaced the connector using 2 insulated female spade connectors. Checked the unit for proper operation, operation checks ok. WAG"

Near Number 9 Rd, Brookville, OH 45309
John N.

John N.

DISHWASHER WHIRLPOOL WDP370PAHB0 "Per testing and f4e3 error code (motor not running) replaced the bad pump and motor assembly. Checked the unit for proper operation, operation checks ok. Wp wrn; pckd up 1 W11025157 (PUMP AND MOTOR ASSM)"

Near W High St, Eaton, OH 45320
John N.

John N.

DISHWASHER WHIRLPOOL WDF320PADW2 "Per testing on previous visit replaced the pump and motor assembly due to not pumping water in the wash cycle. Checked the unit for proper operation and calibrated the unit, operation checks ok. Lowes Ext. Wrn; pckd up 1 W10837026 (PUMP AND MOTOR ASSM)"

Near Highbury Rd, Dayton, OH 45424
John N.

John N.

WASHER WHIRLPOOL MVWX655DW0 Per testing Gearcase is leaking oil. Quoted a gearcase W11035751. Customer chose no repair at this time.

Near Wildcat Rd, Tipp City, OH 45371
John N.

John N.

DISHWASHER WHIRLPOOL WDF520PADM7 Per testing found the unit only has 120 volts to ground but 0 volts to neutral. Customer needs to have electrical corrected. If unit is still not working after electrical is corrected customer can call back for further service.

Near Tanley Ct, Dayton, OH 45424
John N.

John N.

KITCHEN WHIRLPOOL W5CE3024XS00 The stainless trim is lifting at one end of the cooktop at he back. Explained to customer that this is a cosmetic issue and is no longer covered under warranty. Quoted customer for cooktop (black) - W10365154. No repair at this time.

Near Arrowwood Street, Tipp City, OH 45371
John N.

John N.

WASHER AMANA NTW4516FW2 "Ran the unit thru diagnostics and checked for proper functions and noises, all operations are normal and no unusual noises. Explained to the customer all the different noises the unit makes. Wp PAD"

Near Bristol Dr, Vandalia, OH 45377
John N.

John N.

LAUNDRY MAYTAG MVWB835DW4 "Per testing found the hot water valve getting correct voltage but not opening up enough to allow more than a trickle of water in. Replaced the inlet valve assembly, calibrated the unit and checked for proper operation, operation checks ok. Wp wrn; used 1 W11165546 (VALVE) from stock"

Near Burgess Ave, Dayton, OH 45415
John N.

John N.

DRYER WHIRLPOOL WED9150WW1 "Per testing found the idler pulley to be bad. Installed new idler pulley and check for proper operation, operation checks ok. ; used 1 279640 (PULLEY) from stock"

Near Coover Mill Ct, Dayton, OH 45414
John N.

John N.

MICROWAVE WHIRLPOOL WMH31017AB1 "Per testing found the top monitor interlock door switch sticking causing the interior light to not come and the door open error to come up on the display and at times the unit would continue to run after the door was opened. Installed new door switch and checked for proper operation, operation checks ok. ; used 1 W10727360 (SWITCH) from stock"

Near Deer Plains Way, Huber Heights, OH 45424
John N.

John N.

DISHWASHER WHIRLPOOL WDF320PADW2 Per testing the unit is not pumping water thru the spray arms. The pump is getting voltage. Ordering new pump and motor assembly. ; ordrng 1 W10837026 (PUMP & MOTOR ASSM)

Near Highbury Rd, Dayton, OH 45424
John N.

John N.

REFRIGERATOR KITCHENAID KRFF302ESS01 "Per testing on previous visit replaced the pantry endcaps and checked for proper operation, operation checks ok. Wp wrn"

Near Shull Rd, Dayton, OH 45424
John N.

John N.

LAUNDRY MAYTAG MHWE950WW02 "Per testing and f21 error found debris in the drain trap. Cleaned debris out and checked for proper operation, operation checks ok."

Near Hubbard Dr, Huber Heights, OH 45424
John N.

John N.

ICEMAKER LG LSC27910ST Per testing the solenoid asembly for the crushed/cube ice selection is bad. Ordering new solenoid assembly. ; ordrng 1 6421JA3001D (SOLENOID ASSM)

Near Leycross Dr, Dayton, OH 45424
John N.

John N.

DRYER MAYTAG MDE5500AYQ Breaker was off upon arrival. Turned the breaker back on and checked for proper operation and the unit worked as designed upon start up.

Near Horseshoe Bend Rd, Ludlow Falls, OH 45339
John N.

John N.

WASHER WHIRLPOOL MVWX655DW1 "Per testing on previous visit replaced the drive motor, calibrated the unit and checked for proper operation, operation checks ok. Wp wrn"

Near Marrett Farm Rd, Englewood, OH 45322
John N.

John N.

WASHER WHIRLPOOL WTW8540BW1 "Per testing found the cold water was not on enough to feed to flush the bleach dispenser and hardly any cold water during the fill cycle. Turned the water up and checked operation, operation checks ok at this time. Lowes Ex. Wrn"

Near Forsythe Ave, Dayton, OH 45406
John N.

John N.

FREEZER WHIRLPOOL WRF535SMBM00 "Per testing on previous visit replaced the icemaker and checked for proper cycle and fill., operation checks ok."

Near Storck Dr, Dayton, OH 45424
John N.

John N.

RANGE WHIRLPOOL JES9800AAW "Ran test on all burners using decent flat bottom cookware. All burners cycled properly. Checked oven for proper heating in preheat cycle, operation checks ok."

Near Ross Rd, New Carlisle, OH 45344
John N.

John N.

COOKTOP KITCHENAID KCED600GBL01 "Per testing found a loose wire not connected properly to the burner connector arcing out. Replaced front left burner and connected all wire securely. Checked for proper operation, all operation check ok. Wp wrn"

Near Aspen Dr, Tipp City, OH 45371
John N.

John N.

DISHWASHER MAYTAG MDB4949SDZ0 "Control lock was turned on. Turned control lock off and checked for proper operation, operation checks ok. Instructed the customer on proper cycle selection, Detergent and rinse aid usage and run an Affresh cycle once a month. Calibrated the unit. Wp wrn"

Near Dunnigan Dr, Vandalia, OH 45377
John N.

John N.

REFRIGERATOR KITCHENAID KRFF302ESS01 Per testing found the pantry door is no held on securely by the pegs that hold on each end. Ordering new end cap kit. ; ordrng 1 W11197396 (END CAP KIT)

Near Shull Rd, Dayton, OH 45424
John N.

John N.

DRYER WHIRLPOOL WED6200SW1 "Installed new hi limit t-stat/inlet thermistor assembly and found the unit is heating constantly in any cycle (relay on the main control stuck closed). Ordering new electronic control. ; ordrng 1 W10111617 (control,electronic)"

Near Shaftsbury Rd, Troy, OH 45373
John N.

John N.

WASHER WHIRLPOOL WFW95HEXW0 "Per testing found the only evidence of leaking coming from the vent fan (but not during the test cycle) and from the door seal due to hair being on the seal. Cleaned the seal and checked for further leaking, checks ok. WAG"

Near Fisher Twin Rd, West Alexandria, OH 45381