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John N.


Local Reviews
for John

A to Z Appliance Service Rated 4.8 out of 5 stars based on 308 customer reviews

Map of Piqua, OH

GREAT AT GETTING OUT TO CUSTOMERS FAST




Review of A to Z Appliance Service

YOU GUYS ARE GREAT MAKES MY JOB ALOT EASIER.THANK YOU GREG.


Response from A to Z Appliance Service:

Thank you for the review!


Map of Ludlow Falls, OH

Great service. Very helpful advice




Review of A to Z Appliance Service

Repairman John was super. Explained to me. Very efficient and helpful


Response from A to Z Appliance Service:

Thank you!


Map of Tipp City, OH

Did a great job




Review of A to Z Appliance Service

Did a great job


Response from A to Z Appliance Service:

Thank you!


Map of Piqua, OH

GREAT SERVICE,I LIKE THAT THEY WILL COME TO THE STORE AND REPAIR ITEMS.




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for the review!


Map of Troy, OH

Great service




Review of A to Z Appliance Service

John at A-Z was not only excellent at the service he was there to provide. He was very helpful in how to best take care of our appliances.


Response from A to Z Appliance Service:

Thank you for the review, we love hearing back from customers.


Map of Englewood, OH

Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Map of Dayton, OH

Great service




Review of A to Z Appliance Service

Very good


Response from A to Z Appliance Service:

Thank you!


Map of Fairborn, OH

let me know quickly the status of the problem




Review of A to Z Appliance Service

I APPRECIATED JOHN'S EXPERTISE AND QUICK ASSESSMENT OF THE PROBLEM . THANKS JOHN!!!


Response from A to Z Appliance Service:

Thank you for the review!


Map of Dayton, OH

Excellent Service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Map of Dayton, OH

Great Service




Review of A to Z Appliance Service

Fair pricing, Great customer service, Great overall experience


Response from A to Z Appliance Service:

Thank you for the review!


Survey




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks!


Great service




Review of A to Z Appliance Service

Second time John N has been to my home for appliance repair. He is very professional and knowledgeable and ensure all is in order and working prior to departure.


Response from A to Z Appliance Service:

Thank you for the review.


return call after first service




Review of A to Z Appliance Service

There was a needed follow-up call regarding an appliance repair. John was excellent and solved the problem. The warranty was as he stated and he made an extra effort to work with the home office to resolve the issue. Excellence has its rewards in many ways. Thank you, John and thank you to your company. Keep up the good work.


Response from A to Z Appliance Service:

Thank you for the review, we love hearing back from our customers!


Great




Review of A to Z Appliance Service

We are very pleased with Mr John N's service on our behalf. He was efficient and very professional in repairing our dryer and very courteous. Thank you for sending a fine representative to help us


Response from A to Z Appliance Service:

Thank you for the review, we apricate the feed back from customers.


Gets the job done and explained the problem




Review of A to Z Appliance Service

A-Z is a dependable service company. Will use them for my Whirlpool appliances.


Response from A to Z Appliance Service:

Thank you for the review!


Dependable, Fair, Convenient, Honest




Review of A to Z Appliance Service

thank you for your service. Your company is at the top of my list for appliance repair in my home. Keep up the good work. God Bless you all!!


Response from A to Z Appliance Service:

We are glad to hear we are at the top, thank you for being a loyal customer!


Quick fix




Review of A to Z Appliance Service

Technician was on-time, speedy and courteous. He brought the correct part and explained the reason for the appliance malfunction.


Dish washer repair




Review of A to Z Appliance Service

The dish washer was still under warranty so there were no costs. The service tech came on time. He was professional and fixed the problem.


Response from A to Z Appliance Service:

Thank you for review!


Great service




Review of A to Z Appliance Service

Very professional and polite


Response from A to Z Appliance Service:

Thank you!


Terrific service visit




Review of A to Z Appliance Service

I was so appreciative of John’s attention to detail at explaining how my washing machine works with the new low water feature that the store sales person failed to explain.


Response from A to Z Appliance Service:

Thank you for the review! We love hearing back from our customers.


Very professional




Review of A to Z Appliance Service

John was on time, professional, and very thorough. He answered every question that I had. Very satisfied with him and his work.


Response from A to Z Appliance Service:

Thank you for your review, we enjoy hearing back from our customers.


Paula




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


Great Service




Review of A to Z Appliance Service

John is a wonderful person. He is very personable and is truly trying to figure out why my dishwasher has a minor leak. He is knowledgeable and I would recommend him.


Response from A to Z Appliance Service:

Thank you for the review.


Great Service in a timely manner




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Brenda Keizer




Review of A to Z Appliance Service


John N.

John N.

DRYER WHIRLPOOL LER5636LQO Per testing the unit has a broken belt. Unit needs belt and idler replaced. Ordering dryer maintenance kit. CPS REQUIRES AUTHORIZATION FOR REPAIR.; rqstng P&A on 1 4392065 (dryer repair kit)

Near Laurel Tree Ct, Troy, OH 45373
John N.

John N.

FREEZER WHIRLPOOL WZF34X16DW06 "Per testing and an amp draw of .84 amps, diagnosed the unit as needing a new compressor and uv drier. Ordering parts. Customer is going to check into getting the unit exchanged. ; ordrng 1 101KIT (LOKRING KIT) and 1 102SEALED (SEALED SYSTEM KIT) and 1 W11209866 (compressor)"

Near New St, Piqua, OH 45356
John N.

John N.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed new main electronic control and checked operation of the fresh food evaporator fan motor, fan still not operating. Per further testing with techline (Sterling) found the fan motor getting voltage at the connector. Was advised of a bad fan motor. Ordering part under part warranty. ; ordrng 1 W11087438 (motor-evap)"

Near Heatherstone Dr, Troy, OH 45373
John N.

John N.

DISHWASHER KITCHENAID KUDC10FXSS1 "Per testing on previous visit replaced the bad UI Control panel. Checked the unit for proper operation in diagnostics, operation checks ok. Next cycle will be a calibration cycle."

Near Savina Ave, Dayton, OH 45415
John N.

John N.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Fresh food door has a long dent in the bottom of the door. Ordering new door under cosmetic wrn. Wp wrn; ordrng 1 LW11037738 (dor-fip)

Near Wright Cir, Troy, OH 45373
John N.

John N.

RANGE WHIRLPOOL WFE550S0HZ1 "Per testing on previous visit replaced the bad door hinge and checked for proper operation, operation checks ok. Wp wrn"

Near Fiesta Dr, Troy, OH 45373
John N.

John N.

OVEN HOTPOINT RK766002HT9 Per testing the upper oven needs a new thermostat assembly. Bottom oven needs a new bake element and possibly a new thermostat control assembly. Per Mark at DAP parts are no longer available. No further repair available.

Near Vista Ridge Dr, Troy, OH 45373
John N.

John N.

DISHWASHER AMANA ADB1400AGW3 The kick panel fastener was not in properly and the kick panel was protruding from under the door. Reinstalled the kick panel properly. Checks ok. Wp wrn

Near Honeysuckle Dr, Troy, OH 45373
John N.

John N.

REFRIGERATOR KITCHENAID KRMF706ESS01 "Installed new evaporator fan motor and checked operation, fan motor sill is not running. Ordering new main electronic control. Wp PAD; ordrng 1 WPW10675033 (cntrl-elec)"

Near Heatherstone Dr, Troy, OH 45373
John N.

John N.

WASHER WHIRLPOOL WTW5000DW3 Per testing found the motor bearings squealing. Ordering new motor. Wp wrn; ordrng 1 W10890624 (motor-drve)

Near Allshire Rd, Union, OH 45322
John N.

John N.

DISHWASHER KITCHENAID KDTM354DSS5 Per testing when the user interface is disconnected from the main electronic control and the door is close the drain pump will come on. Unit needs a new UI. WP PAD for Parts - XPART ORDER; ordrng 1 W10803367 (panel-cntl)

Near Crow Rd, Tipp City, OH 45371
John N.

John N.

DISHWASHER WHIRLPOOL WDT710PAHB1 Per further testing the vent is still holding water and when the door is opened the water from the vent is coming out on the floor. Ordering a new vent assembly and gasket. Wp wrn; ordrng 1 WP8269259 (gasket) and 1 WPW10428211 (vent asm)

Near Glendale Dr, Troy, OH 45373
John N.

John N.

RANGE GE PB920SP3SS Per testing found the user interface control to only be partially working. Unit needs a new UI Control panel - WB27T11316. Part is discontinued from the manufacturer. No further repair available at this time.

Near Crow Rd, Tipp City, OH 45371
John N.

John N.

DRYER MAYTAG MEDX655DW1 Customer stated the unit would still make a thumping noise during the cycle no matter what the load type. Checked operation with some sheets and a comforter separately. Unit made the thumping noise during the sheet cycle but not during the comforter cycle. Will check back with customer later in the day with a wet load. Prior 90 service call.

Near Waterside Cir, Tipp City, OH 45371
John N.

John N.

REFRIGERATOR GE PWE23KSKFSS "Per testing, description of the issue and consultation with office tech support determined the issue possibly be the electronic control board. After further research on this issue recommended the customer call the manufacturer for service. No service call charged."

Near Hermosa Dr, Troy, OH 45373
John N.

John N.

DISHWASHER WHIRLPOOL WDF520PADM7 "Per testing on previous visit replaced the pump and motor assembly and checked for proper operation in diagnostics, operation checks ok. 1st load will be a calibration cycle. Costco 2nd yr warranty."

Near Chris Dr, Englewood, OH 45322
John N.

John N.

REFRIGERATOR KITCHENAID KRMF706ESS01 Per testing the fresh food evaporator fan motor is not operating during normal operation or during diagnostics test. Cleared excessive frost from evaporator coil. Ordering new fresh food evaporator fan motor. Wp PAD; ordrng 1 W11087438 (motor-evap)

Near Heatherstone Dr, Troy, OH 45373
John N.

John N.

MICROWAVE WHIRLPOOL WMH53520CH2 Per customer statement that the open/close door error comes up determined the unit needs new interlocks and door switches. Ordering parts. ; ordrng 1 W10156813 (interlock) and 1 WP8206419 (interlock)

Near Michael Dr, Troy, OH 45373
John N.

John N.

COOKTOP WHIRLPOOL GCI3061XB01 "Per testing found the 20 amp fuse for the right side of the unit blown. Replaced the fuse and powered the unit back up. Fuse blew as soon as the power came back on. Ordering new module. ; ordrng 1 W10857230 (module), used 1 W10138793 (FUSE) from stock"

Near N Union Shelby Rd, Piqua, OH 45356
John N.

John N.

WASHER WHIRLPOOL WTW4816FW2 "Per testing found the pressure switch was n causing the drain pump to run. Cleared the cycle and reset the unit by running diagnostics cycle, all operations check ok in diagnostics. Recommended the customer run a cleaning cycle once a month or every 30 loads. Instructed customer on detergent and fabric softener usage."

Near N Main St, Union, OH 45322
John N.

John N.

WASHER WHIRLPOOL WTW5100HW0 "Per testing in diagnostics found all functions of the unit working as designed. Instructed customer on proper cycle selection, detergent and fabric softener usage. Calibrated the unit. Wp wrn"

Near Brice Ave, Piqua, OH 45356
John N.

John N.

REFRIGERATOR WHIRLPOOL WRV976FDEM01 Per testing and customer description of the issue with the lights going out but coming back on after unplugging the unit and resetting the control board. Ordering new LED control board. ; ordrng 1 W10804160 (cntrl-elec)

Near Spicebush Dr, Tipp City, OH 45371
John N.

John N.

DRYER MAYTAG MEDC465HW0 Unit is out of warranty call. No repair. No charge.

Near W Michigan St, Sidney, OH 45365
John N.

John N.

WASHER MAYTAG MVWB835DW1 "Per testing found the unit to have a bad slider. Replaced the slider and checked for proper operation , operation checks ok. Calibrated the unit. Prior service call. ; used 1 W10734521 (SLIDER) from stock"

Near Pasco-Montra Rd, Anna, OH 45302
John N.

John N.

DISHWASHER MAYTAG MDB9959SKZ0 Per testing according to F7E1 (wash motor not running) found the wash motor humming but not pumping water. Unit needs a new wash motor. Ordering part Wp Wrn ; ordrng 1 W11416363 (SUMP AND MOTOR ASSM)

Near Pleasant Chase, Englewood, OH 45322
John N.

John N.

DRYER WHIRLPOOL MED6230HW0 Per testing the cycle signal has become very feint. Ordering new HMI Control board. Wp wrn; ordrng 1 W11413566 (USER INTERFACE)

Near Winter Ridge Dr, Sidney, OH 45365
John N.

John N.

DISHWASHER WHIRLPOOL WDT710PAHB1 "Per testing found the unit leaking water from the vent on the outer door panel. Raised the unit in the front and checked for proper operation and leaking in diagnostics, all operations check ok at this time. Customer will continue to observe operation. Wp wrn"

Near Glendale Dr, Troy, OH 45373
John N.

John N.

REFRIGERATOR WHIRLPOOL WRT112CZJW00 "Per testing found the defrost drain to be frozen up. Cleared the drain using steamer and checked for proper drainage by pouring about 4 oz of water straight down the drain tube, drainage checks ok. Checked for proper operation of the defrost heater, operation checks ok. Removed a couple of pieces of foam insulation debris from the defrost drip pan to avoid it going into the drain tube. All operation checks ok. Customer will continue to observe operation. Wp wrn"

Near Linden Ave, Piqua, OH 45356
John N.

John N.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Per testing found the air ducts frozen up and the product in the freezer covered in frost due to freezer being overly packed and and return air duct blocked and door possibly being ajar for a while due to freezer being overly packed. Cleared air ducts and removed excess frost and ice build up from the freezer. Checked for proper operation and airflow, operation checks ok. Wp wrn"

Near Sarah Dr, Englewood, OH 45322
John N.

John N.

WASHER MAYTAG MVWC565FW1 Checked the unit for proper operation in diagnostics. All functions of the unit are working as designed at this time. Explained water levels and cycles to the customer. AHS WRN

Near Honeybrook Ave, Dayton, OH 45415
John N.

John N.

REFRIGERATOR MAYTAG MFI2269VEQ1 Per testing the dispenser motor assembly in broken and not activating properly. Ordering part. ; ordrng 1 WP13005703W (chute)

Near Ross Rd, New Carlisle, OH 45344
John N.

John N.

WASHER MAYTAG MVWC565FW2 Per testing in diagnostics found the unit to be working as designed. Suspension checks ok. Calibrated the unit. Instructed the customer on proper loading and cycle selection. Wp wrn

Near E Ash St, Piqua, OH 45356
John N.

John N.

"BOTTOM MOUNT, CA" WHIRLPOOL KRMF706ESS01 "Replaced the locked up dispenser motor and tested. Dispenser motor still not working. Per further testing found the dispenser motor not getting voltage from the main electronic control. Ordering main electronic control. WAG EXT. WRN; ordrng 1 WPW10675033 (cntrl-elec), dspstn on spec-tagged invntry: 1 W11294907 ICEMAKER"

Near Lincolnshire Dr, Troy, OH 45373
John N.

John N.

WASHER MAYTAG MVWC565FW2 "Per testing on previous visit replaced the main electronic control, calibrated the unit and checked for proper operation in a test cycle. Unit repeated the previous issue. Called techline (Robert) and was suggested to order and replace the cycle select switch. Wp wrn; ordrng 1 WPW10285517 (cycle select switch)"

Near Kirkwood Rd, Sidney, OH 45365
John N.

John N.

RANGE WHIRLPOOL KSDG950ESS2 "Per testing found that the terminal block connection to the L2 connection overheated and shorted the connection. Ordering a new main harness and terminal block. Wp wrn; ordrng 1 W10246624 (block-term) and 1 W10911851 (WIRE HARNESS, MAIN)"

Near Primrose Ln, Tipp City, OH 45371
John N.

John N.

DRYER WHIRLPOOL WED4850HW0 "Per testing found the unit not getting proper voltage from the motor to the heating element. Reworked the connector on the motor and checked operation of the heater, operation of the heater checks ok in both heated and in air dry. Wp wrn"

Near N Highland Ave, Sidney, OH 45365
John N.

John N.

DRYER AMANA NED4655EW1 "Per testing there were signs of bad venting in the unit, such as, lint on the inner door panel. Found the vent tube shaped with too many bends in it. Shortened the vent tube and removed bends for optimal air flow. Checked the unit for proper operation and air flow, operation checks ok. Wp wrn"

Near S Co Rd 25A, Tipp City, OH 45371
John N.

John N.

RANGE GE JMP28B0D2CT "Per testing found the broil element shorted. Replaced bad element and checked for proper operation, operation check ok. ; pckd up 1 WB44K5009 (broil element)"

Near E Boitnott Dr, Englewood, OH 45322
John N.

John N.

WASHER MAYTAG MVW6230HW0 Per further testing found the unit still making a squealing noise when the unit ramps up to a higher speed in the spin cycle. Ordering a new gearcase and splutch assembly after previously replacing the motor and splutch assembly. Wp wrn; ordrng 1 W11423758 (GEARCASE)

Near Heather Ct, Vandalia, OH 45377
John N.

John N.

REFRIGERATOR // GTS18XCMFRWW Per testing the evaporator fan motor had stopped running allowing the air ducts to ice up. Cleared ice from air ducts and was able to turn the fan blade and it started running. Recommend replacing the evaporator fan motor. ; ordrng 1 WR60X23584 (motor ac/dc evap fan)

Near Randler Ave, Vandalia, OH 45377