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John N.


Local Reviews
for John

A to Z Appliance Service Rated 4.8 out of 5 stars based on 249 customer reviews

Map of Dayton, OH

Very professional




Review of A to Z Appliance Service

Very impressed with timely arrival, friendly and professional


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of New Carlisle, OH

Awsome service




Review of A to Z Appliance Service

Good Man


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Dayton, OH

I received, fast, competent work establishing what the problem was and repairinga dryer that was about 7 months old.




Review of A to Z Appliance Service

I was happy with the service, the work was under the Manufacture Warranty (1 yr), so I cannot comment on price, but I was happy with the service.


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Map of Dayton, OH

Clyde




Review of A to Z Appliance Service

On time. Very friendly technician. Took care of business.


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Troy, OH

on time, good service




Review of A to Z Appliance Service

Whirlpool warranty work


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of New Lebanon, OH

warranty service Great




Review of A to Z Appliance Service

replace part he was very nice had it in no time


Response from A to Z Appliance Service:

Thank you for giving us your feedback! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Map of Dayton, OH

Bosch Diswasher Door Swittch Repair




Review of A to Z Appliance Service

Did very well. Ordered the service on 24 December via Lowes Cares ext warranty, A to Z order the part, and did the service on 31 December 2019. The service event on the door switch was over in about 15 min. John allowed me to help, since my wife put off preparing dinner, my two hands allowed the event to progrsss a lot faster, John left, and my wife continued to prepare dinner on the cook top below the microwave.


Response from A to Z Appliance Service:

Thank you for giving us your feedback! John is a vital member of our team who strives to complete each job thoroughly and efficiently


Map of Dayton, OH

Great service




Review of A to Z Appliance Service

Yes


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Map of Dayton, OH

Punctual and got the job done right the first time




Review of A to Z Appliance Service

John came right at the time he said he would, diagnosed the problem quickly. Ordered the part and returned within two business days and completed the repair swiftly. Friendly, honest and would recommend. Overall very happy with experience!


Response from A to Z Appliance Service:

Thank you for writing a review! We are glad to hear that the service provided to you met your expectations!


Map of Eaton, OH

Under Warranty, Excellent service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Nothing but the best!




Review of A to Z Appliance Service

John is a very good repairman. He is honest and will give the options to choose from. John has been helpful to us many times and I'm always glad when he is the one to help us again!


Response from A to Z Appliance Service:

Thank you for writing a review! John is a vital part of our team who strives to complete each job thoroughly and efficiently.


John was helpful




Review of A to Z Appliance Service

Came 2 weeks ago to fix washer but with no luck I think washer was defective. John did try his best. Never heard anything in two weeks so called A-Z to see what the next step was they were going to check with Maytag never heard anything back. I called Maytag and now I have to get a new washer.


Response from A to Z Appliance Service:

Thank you for giving us your feedback! We do apologize for any inconvenience that you have experienced, but we are glad to hear that Maytag is doing their part to make things right


Great service and also very prompt service !




Review of A to Z Appliance Service

John showed up and was very professional and figured out the problem with the ice maker in our Jenn Aire refrigerator and got it fixed quickly!


Response from A to Z Appliance Service:

Thank you for writing a review! We are glad to hear that the service provided to you met your expectations!


Refrig




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Great service, very personable!




Review of A to Z Appliance Service

John was awesome. He was personable and explained everything he was doing. He made the repairs to our fridge promptly and carefully. He was able to fix our freezer issue without using the ordered parts, so we were able to save some money, which was a nice surprise. He also explained why we were getting frost in our freezer and how to avoid that. We had asked the previous repair man, and he told us that was a flaw with our particular fridge. It turned out we were stacking things too high in the pizza storage area, so the freezer wasn’t making a tight seal. We highly recommend John Napier!


Response from A to Z Appliance Service:

Thank you for writing a review for us! We value your feedback and are so glad to hear that the service provided met your expectations! John is a vital part of our team!


Very nice




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


good service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Stellar service




Review of A to Z Appliance Service

Fixed our washer in about an hour, that's including going to the parts store and getting parts. Washer now works great.


John Washer




Review of A to Z Appliance Service

John was great, on time, friendly, efficient.


Response from A to Z Appliance Service:

Thank you for writing a review! We appreciate your feedback!


Had parts on hand to make repair




Review of A to Z Appliance Service

Great


Response from A to Z Appliance Service:

Thank you for writing a review!


Tricia




Review of A to Z Appliance Service

Great guy


Response from A to Z Appliance Service:

Thanks for writing a review!


Carla




Review of A to Z Appliance Service

Great service


Response from A to Z Appliance Service:

Thank you for writing a review!


Professional, Friendly Service!




Review of A to Z Appliance Service

My technician was friendly and professional as well as very knowledgeable and helpful in explaining what was being done and what I needed to know. I would definitely recommend John as a tech and this company as a whole!


Response from A to Z Appliance Service:

Thank you for writing a review! We are glad to hear that the service provided met your expectations.


John explained the pre-cost and went directly to work




Review of A to Z Appliance Service

John explained the difficulty and had return to the base and secure the part needed to repair the washer. A pleasant individual and asset to your company.


Response from A to Z Appliance Service:

Thank you for writing a review! John is a very important part of our team.


Will be my first call for anything I can't fix myself!




Review of A to Z Appliance Service

John was a superb troubleshooter, and got to the root of the problem in no time flat. Honest and friendly service.


Response from A to Z Appliance Service:

Thank you for your feedback! John is a very important part of our team.


John N.

John N.

"M/W OTR, PURCHA" WHIRLPOOL YWMH78019HZ1 "Per further testing found the cooling fan not coming to cool the control and high voltage components. Ordering new fan motor, housing and blower wheel. Wp wrn; ordrng 1 W10533501 (housing) and 1 W10533503 (wheel-fan) and 1 W11230994 (motor-fan)"

Near S Co Rd 25A, Troy, OH 45373
John N.

John N.

OVEN KITCHENAID KFGD500ESS04 "Per testing found the bake ignitor was open. Replaced the bake ignitor and checked the unit for proper operation, operation checks ok. ; pckd up 1 7432P143-60 (igniter- b)"

Near Meadowbrook Dr, Eaton, OH 45320
John N.

John N.

DRYER MAYTAG MEDC215EW "Replaced the heating element due to loud metallic rattling during operation, operation checks okay at this time. Lowes. Ext. Wrn; used 1 279838 (ELEMENT) from stock"

Near Salem Rd, Lewisburg, OH 45338
John N.

John N.

FREEZER WHIRLPOOL WRF535SWHZ00 Found the left had drawer rail was not retracting all the way allowing the door to stay cracked open. Corrected the rail issue and formed the seal to catch the cabinet properly. All operations check ok. Wp wrn

Near Shiloh Springs Rd, Dayton, OH 45426
John N.

John N.

WASHER MAYTAG MHW6630HC0 "Per testing according to error code f8e1 (valve error) f0e5 (off balance load) f0e2 (oversuds) found cold water hooked up to the hot water valve. Corrected the hot water supply line installation. Checked the unit for proper operation, operation checks ok. W"

Near Deerfield St, Dayton, OH 45414
John N.

John N.

DISHWASHER WHIRLPOOL WDF330PAHW2 "Per testing in diagnostics all mechanical functions are working as designed and the unit has no stored error codes. Reiterated cycle selections, detergent usage and loading of the unit. Documented with techline. (Chris). Advised customer they are more than welcomed to call manufacturer CSI and voice complaint. Wp wrn"

Near Troy Manor Rd, Dayton, OH 45424
John N.

John N.

"M/W OTR, PURCHA" KITCHENAID KMHS120EB3 "Per testing found the inline 20 amp fuse blown. Ran a couple of test using the 20 amp resettable circuit breaker to bypass the 20 amp fuse and the unit worked as designed. Replaced the 20 amp fuse and checked for proper operation in a test cycle, operation checks ok. Wp; used 1 W10138793 (FUSE) from stock"

Near Bluebell Ct, Clayton, OH 45315
John N.

John N.

LAUNDRY WHIRLPOOL WFW6620HC0 "Per testing found the bellows was torn in a couple of places and the front of the bellows has come off. Replaced the bellows and checked for proper operation in a diagnostics test cycle, operation checks ok. Emailed reciept to Wayne for DOP. Wp wrn"

Near Red River St, Dayton, OH 45417
John N.

John N.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Per testing and repeated issue replaced the fan shroud, grommet, clip and fan blade. Operation checks ok at this time. Wp wrn"

Near Windpointe Way, Englewood, OH 45322
John N.

John N.

DISHWASHER MAYTAG MDB7809AWB2 "Per testing the start and cancel buttons are not working, all other buttons and lights are working properly. Checked for silver migration on the ribbon on the control and did not see any issues there. Ordering new control panel. ; ordrng 1 W10810424 (panel-cntl)"

Near Tipp-Elizabeth Rd, New Carlisle, OH 45344
John N.

John N.

OVEN WHIRLPOOL WGE745C0FS01 "Per testing found the connection to the lower bake element was loose and shorted to body ground. Replaced the connector with a high temp connector and checked for proper operation of both ovens, operations check ok. Wp wrn"

Near Tipp-Elizabeth Rd, New Carlisle, OH 45344
John N.

John N.

DRYER MAYTAG MEDX655DW1 "Per testing found that the timer was not sending proper voltage to the heater. Replaced the timer and checked for proper operation, operation checks ok. ; pckd up 1 WPW10642928 (timer)"

Near Springmeadow Ln, Trotwood, OH 45426
John N.

John N.

LAUNDRY MAYTAG MVWB855DC3 "Per testing on the previous visit replaced the clutch, slider assembly and the rotor. Calibrated the unit and checked the unit for proper operation in a test cycle, all operations check ok. Wp wrn"

Near Wolf Ave, Englewood, OH 45322
John N.

John N.

DRYER MAYTAG MEDX655DW1 "Per testing found the motor overheating and shutting down. Replaced the motor and blower wheel and checked for proper operation, operation checks ok. Lowes Ext. Wrn; used 1 279827 (MOTOR), and 1 694089 () from stock"

Near Dial Dr, Dayton, OH 45424
John N.

John N.

DISHWASHER WHIRLPOOL WDF130PAHW0 Per testing found the heater shorted out. Ordering heater. ; ordrng 1 W10518394 (heater)

Near Golf View Ct, Vandalia, OH 45377
John N.

John N.

REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Customer was concerned with noise of the unit. Observed the unit running and the sounds that it makes, all operations and sounds are normal. Leveled the unit properly. Checks ok. Wp wrn"

Near Rainview Ct, Huber Heights, OH 45424
John N.

John N.

REFRIGERATOR WHIRLPOOL WRX735SDHV01 Replaced power cord that was damaged during delivery. Checked ok. Wp wrn

Near Hedge Run Ct, Dayton, OH 45415
John N.

John N.

WASHER AMANA NTW4516FW3 Unit has a broken tub ring that can snag clothing. Ordering part. ; ordrng 1 WPW10531289 (tub ring)

Near Salem Ave, Dayton, OH 45416
John N.

John N.

"M/W OTR, PURCHA" KITCHENAID KMHS120EB3 Per testing found the 20 amp line fuse blown. Need in line resettable fuse to continue diagnosis. Scheduling next appt. ; ordrng 1 RESETTABLEFUSE (TESTER (MW) )

Near Bluebell Ct, Clayton, OH 45315
John N.

John N.

OVEN KITCHENAID KODC304ESS01 Per testing the lower oven does not work in either bake or broil cycles. Ordering and replacing bit the main control and lower oven thermostat. Wp wrn; ordrng 1 W11165152 (thrmst-fix) and 1 WPW10721210 (cntrl-elec)

Near Portrait Dr, Dayton, OH 45415
John N.

John N.

LAUNDRY MAYTAG MVWB855DC3 "Per testing the clutch is not releasing the rotor properly and has caused the slider and rotor to grind against each other grind there teeth off. Ordering new clutch, slider and rotor. Wp wrn; ordrng 1 W10734521 (slider) and 1 W10754448 (clutch) and 1 W10915701 (rotor)"

Near Wolf Ave, Englewood, OH 45322
John N.

John N.

DISHWASHER WHIRLPOOL WDT970SAHV0 Found the control panel and the outer door panel damaged from shipping. See SD Quick Pic for photo of the damage. ; ordrng 1 W11087375 (panel) and 1 W11302463 (console)

Near Apple Dr, Eaton, OH 45320
John N.

John N.

WASHER WHIRLPOOL WTW4816FW2 Per further testing the unit will fill and drain but will not agitate or spin. The shifter shifts but motor does not run. F7E6 ( motor fault). Ordering new motor and capacitor. ; ordrng 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W11158830 (capacitor)

Near US-127, Eaton, OH 45320
John N.

John N.

WASHER MAYTAG MVWC555DW1 "Per testing the gearcase is leaking oil and oil is all over the gearcase, motor and all other parts. Quoted customer for Gearcase - W11035751 + motor - W11283592 - (covered by warranty) -Drive clutch - W10721967 + actuator W10913953 + capacitor - W11395618."

Near Keener Rd, Brookville, OH 45309
John N.

John N.

WASHER MAYTAG MVWX655DW0 "Per testing on previous visit replaced stripped out washplate, calibrated the unit and checked for proper operation, operation checks ok."

Near Coleridge Ave, Trotwood, OH 45426
John N.

John N.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Per testing found the customer had an organizer container in front of the diffuser vent forcing the air to flow straight forward and down causing salad in the crisper to freeze. Recommended the customer move the organizer to another location in the unit to not block the airflow. Checked for proper operation of the unit, operation checks ok. Wp wrn"

Near Washington Bend Ct, Troy, OH 45373
John N.

John N.

REFRIGERATOR WHIRLPOOL KRFC704FBS00 "Per testing on previous visit replaced the ice bucket, ice room door and ice door trivet that would not stay on the ice door. Checked for proper operation of all parts, operation checks ok. WAG Ext. Wrn"

Near OH-202, Tipp City, OH 45371
John N.

John N.

REFRIGERATOR MAYTAG MFI2269VEM2 "Per testing found the board programming was corrupted. Replaced the main electronic control and programmed it properly. Checked the unit for proper operation of cooling and airflow, operation checks ok. Advised customer not put any new product in the unit for about 12-18 hours. ; pckd up 1 W10310240 (elect control board)"

Near Terracewood Dr, Englewood, OH 45322
John N.

John N.

REFRIGERATOR MAYTAG MFI2269VEM2 "Per testing found the board programming was corrupted. Replaced the main electronic control and programmed it properly. Checked the unit for proper operation of cooling and airflow, operation checks ok. Advised customer not put any new product in the unit for about 12-18 hours. ; pckd up 1 W10310240 (elect control board)"

Near Terracewood Dr, Englewood, OH 45322
John N.

John N.

WASHER MAYTAG MVWX655DW0 Per testing found the washplate splines stripped out and causing the washplate to work properly. Ordering new washplate. ; ordrng 1 W10902814 (washplate)

Near Coleridge Ave, Trotwood, OH 45426
John N.

John N.

LAUNDRY WHIRLPOOL MVWX655DW1 "Per testing in diagnostics found no error codes and all cycles are getting exactly the amount of water they are designed to get. All operations are normal. Instructed customer on loading, cycle settings and detergent usage. Wp wrn"

Near Linchmere Dr, Dayton, OH 45415
John N.

John N.

WASHER WHIRLPOOL WTW4816FW2 Per testing according to the tech manual no voltage coming from the ACU to the shifter and motor. Ordering new main control board. ; ordrng 1 W11170319 (cntrl-elec)

Near US-127, Eaton, OH 45320
John N.

John N.

STOVE WHIRLPOOL WFE515S0ES0 Per testing found we need to replace both the left front element and dual infinite switch. Ordering parts. ; ordrng 1 W10434452 (switch-inf) and 1 W10823729 (elmnt-surf)

Near S Jay Rd, West Milton, OH 45383
John N.

John N.

REFRIGERATOR MAYTAG MRT711BZDM00 "Per testing found the evaporator fan motor was getting voltage but was not running. Replaced the evaporator fan motor and checked for proper cooling and air flow, operation checks ok. WAG Ext. Wrn; pckd up 1 2315539 (fan motor)"

Near Millvale Rd, Dayton, OH 45405
John N.

John N.

WASHER WHIRLPOOL WTW8040DW4 "Per testing on the previous visit replaced the lid latch assembly, calibrated the unit and checked for proper operation, operation checks ok. Lowes Ext Wrn"

Near Wellmeier Ave, Dayton, OH 45410
John N.

John N.

LAUNDRY WHIRLPOOL MVWB765FW3 "Customer was having issues getting the start button to activate. Ran the unit thru diagnostics to check for proper operation of the user interface and cycle operation, all operations check ok. Instructed customer on properly touching and holding start button in the middle of the button to activate the start button and to warm fingers up by rubbing them together before pushing the start button. Wp wrn"

Near Troy Villa Blvd, Huber Heights, OH 45424
John N.

John N.

REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Unit was not coming on when plugged in. Found the unit did not have a neutral at the outlet. Customer correct neutral. Plugged the unit back in and checked operation, all operations are functioning properly. Wp wrn"

Near Chambersburg Rd, Dayton, OH 45424
John N.

John N.

WASHER MAYTAG MVWB765FW1 "Per previous testing replaced the gearcase due to loud in the spin cycle. Checked the unit for proper operation and leaking, operation checks ok. Wp PAD for P&L"

Near Little York Rd, Dayton, OH 45414
John N.

John N.

REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Unit a vibration noise coming from the machine compartment. Found the compressor tubing was vibrating against the compartment cover. Made adjustment to tubing and compartment cover. Operation checks ok. Wp wrn

Near Colemere Cir, Dayton, OH 45415
John N.

John N.

DRYER WHIRLPOOL WED4850HW0 "Replaced bad door switch and checked for proper operation in both heated and in air dry, operation checks ok. Wp wrn; pckd up 1 3406107 (switch,door)"

Near Boltin St, Dayton, OH 45410