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John N.


Local Reviews
for John

A to Z Appliance Service Rated 4.8 out of 5 stars based on 282 customer reviews

Map of Dayton, OH

John was very honest and helpful




Review of A to Z Appliance Service

John was very honest and helpful It was disappointing that the parts needed for repair had a week wait time As a result we chose to purchase a new appliance I would recommend your company and specifically John


Map of Dayton, OH

Mary




Review of A to Z Appliance Service

He was very polite and very thorough. He found exactly what the problem was and fixed.


Response from A to Z Appliance Service:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Map of Dayton, OH

very good thanks




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Eaton, OH

Dishwasher fixed fast




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Troy, OH

Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Dayton, OH

Great service




Review of A to Z Appliance Service

Should not have had trouble like this on new machine, but the service tech has very good


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Englewood, OH

Great Representative for Your Company




Review of A to Z Appliance Service

John was very helpful, courteous, and solved my problem.


Map of Vandalia, OH

Very Informative about machline




Review of A to Z Appliance Service

John was very courteous and listen to my wife and explained the operation and why it may have not performed to her expectation.


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Map of Tipp City, OH

Very helpful, very informative, very polite




Review of A to Z Appliance Service

Complicated problem but serviceman did his best to correct it and inform me of details. I called Maytag after he left and again the representative was extremely helpful and overall I was very pleased with the outcome. I am now ready to use my oven and feel optimistic that I will pleased with the results.


Response from A to Z Appliance Service:

Thank you for giving us your feedback! If there was anything that we as the appliance service could have done to bring you 5-star service, please feel free to reach out and let us know.


Map of Dayton, OH

Marilyn




Review of A to Z Appliance Service

Very nice and professional


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service and very friendly




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

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True Great Service




Review of A to Z Appliance Service

Your employee, John, is a great representative for your firm. Took his time to explain what was not covered by the seller, Lowes.


Response from A to Z Appliance Service:

Thank you for writing a review! John is a vital part of our team.


Good, except billing




Review of A to Z Appliance Service

Good service, but I'm trying to work out my late bill with billing, but they aren't returning my call so I can get it cleared up.


Response from A to Z Appliance Service:

Thank you for writing a review! Someone will be reaching out to you soon regarding your bill.


awesome service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Very Professional!




Review of A to Z Appliance Service

I would definitely recommend A to Z Appliance to my family and friends.


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Great Service!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service with good explination on how to do self cleaning.




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


great service and quick response




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

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/(




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for giving us a 5-star rating!


Jeff




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Excellent service




Review of A to Z Appliance Service

John is friendly and very efficient, arriving right on time. He explained everything in a manner I could understand and I appreciate that very much.


Response from A to Z Appliance Service:

Thank you for writing a review! John is a vital part of our team who strives to complete each job efficiently and thoroughly.


air freeze




Review of A to Z Appliance Service

John got the job done .


Response from A to Z Appliance Service:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Randy




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


Great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


John N.

John N.

WASHER WHIRLPOOL WFW6620HC0 Per testing found a small hole in the bellows around the 7 o’clock position. Per service pointer W11436352 Ordering new bellows and ACU. WP WRN; ordrng 1 W11314648 (bellow) and 1 W11322905 (cntrl-elec)

Near Cider Mill Way, Tipp City, OH 45371
John N.

John N.

DRYER WHIRLPOOL WED4950HW0 Found the unit was still in the box and had scratches on the top panel. Ordering new top panel. Wp 30 day Cosmetic wrn; ordrng 1 WP8563663 (top)

Near Eleanor Ave, Piqua, OH 45356
John N.

John N.

REFRIGERATOR WHIRLPOOL KRSC503ESS01 Per testing on previous visit with techline installed a dat logger to collect cooling and temperature data. Will return on Tuesday 6/16/2020 to retrieve data logger. Wp wrn; schdld next appmnt for 6/16 TUE 12-4

Near Ridgedale Rd, Dayton, OH 45406
John N.

John N.

DISHWASHER WHIRLPOOL WDT970SAHV0 Per testing and f4e3 (wash motor not running) and f7e1 (heating error) found unit needs a new sump and motor assembly. Part is on factory back order. Ordering part. ; ordrng 1 W11087376 (pump&motor)

Near Barnhart Rd, Troy, OH 45373
John N.

John N.

REFRIGERATOR WHIRLPOOL WRX986SIHZ01 "Scratches on left hand fresh food door, deli drawer door deli drawer handle and the freezer door. Ordering parts.; ordrng 1 W11045125 (handle) and 1 W11435358 (DOOR, FIP (LH)) and 1 W11435360 (DOOR, FIP (FREEZER)) and 1 W11435361 (DOOR, FI (DELI DOOR))"

Near Buckeye Dr, Eaton, OH 45320
John N.

John N.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Per DAP and part research from whirlpool the deli UI drawer should come with the deli UI included (previous door did not include the UI). Part breakdown shows UI included as well. Reordering part. Customer paid for part on previous visit. ; ordrng 1 W10815669 (dor-fip ss)

Near Wolf Rd, West Alexandria, OH 45381
John N.

John N.

WASHER MAYTAG MVWX655DW2 "Per testing and f7e5 (shifter fault) and f7e6 (motor fault) found the unit needs a new gearcase, motor, shifter and capacitor. Ordering parts. ; ordrng 1 W10885487 (motor-drve) and 1 W10913953 (actuator) and 1 W11035751 (gearcase) and 1 W11428524 (CAPACITOR)"

Near Stubbs Dr, Dayton, OH 45426
John N.

John N.

REFRIDGERATOR SAMSUNG RB215BSSW Unit was not plugged upon arrival. Need unit to be running and in failed state to properly diagnose the issue. Instructed customer to let the unit run and rescheduling a return visit.

Near Weaver St, New Lebanon, OH 45345
John N.

John N.

REFRIGERATOR WHIRLPOOL WRS32FDAM04 Ice bucket is broken in the bottom due to ice buildup from icemaker leaking from the front due to unit not being properly leveled. Ordering new ice bucket under part warranty.; ordrng 1 wpw10558424 (ice-contnr)

Near Oakridge Dr, Dayton, OH 45417
John N.

John N.

REFRIGERATOR KITCHENAID WRV986FDEM01 Per testing the freezer is only keeping a temperature of about 18-20 degrees. Found that there was very little frost pattern and an ice block in the upper right corner of the evaporator around the capillary tubing. Fresh food is keeping good temperatures. Repair needs double labor due to 5 door and extra work to get to the fresh food evaporator. Need further authorization. Lowes Ext Wrn; rqstng P&A on 1 W10143759 (drier (service)) and 1 W10832994 (compressor) and 1 W11116006 (evaporator)

Near Pleasant Plain Rd, Brookville, OH 45309
John N.

John N.

LAUNDRY MAYTAG MVWB765FW1 Per testing found the user interface not responding to any cycle but the normal cycle and the motor would not turn during the agitation and spin cycles. Ordering parts to repair. ASURION ; ordrng 1 W10734521 (slider) and 1 W10754158 (motor stator) and 1 W10754161 (motor rotor) and 1 W10754448 (clutch) and 1 W11135392 (cntrl-elec) and 1 W11135393 (overlay)

Near Pointview Ave, Dayton, OH 45405
John N.

John N.

RANGE WHIRLPOOL WFE505W0JZ0 "Per testing found the L2 connection on the terminal block is completely burned out. Unit needs new main wiring harness. Ordering part. Wp wrn; ordrng 1 W11432194 (HARNESS, MAIN)"

Near Crosswell Ave, Brookville, OH 45309
John N.

John N.

RANGE MAYTAG MER8775AS0 Per testing found the bake element was bad and burned out. Also found the infinite switch for the left front burner was bad causing the burner to only heat on high. Ordering parts. ; ordrng 1 W10779716 (elmnt-bake) and 1 WPW10391743 (switch-inf)

Near Taylorsville Rd, Dayton, OH 45424
John N.

John N.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Per testing found the unit not dispensing ice and the ice motor not turning. Found the wiring for the dispenser motor broken at the lower door hinge. Unit needs a new freezer door. P&A Requested; rqstng P&A on 1 LW11037733 (dor-fip)

Near Cheryl Ct, Eaton, OH 45320
John N.

John N.

DISHWASHER WHIRLPOOL WDF530PLYB7 Per testing on found the wash pump is locked up and not pumping water thru the spray arms. Quote for Sump and motor assm - W10482480 - after service call. Part is on factory back order until about June 1. Customer chose no repair at this time.

Near Frederick Pike, Dayton, OH 45414
John N.

John N.

ICEMAKER WHIRLPOOL WRS555SIHZ00 Per testing found the water line to the icemaker is frozen up and is not replaceable. Ordering new freezer door. Lowes Ext. Wrn; rqstng P&A on 1 W11026425 (dor-fip)

Near Whispering Dr, Dayton, OH 45426
John N.

John N.

DRYER MAYTAG MEDB765FW0 "Inner door seal broken and missing. Replaced inner door assembly with seal included. Checked operation, checks ok. Lowes Ext. Wrn"

Near Saratoga Pl, Huber Heights, OH 45424
John N.

John N.

DRYER WHIRLPOOL WED4815EW1 "Per testing found the thermal cutoff was bad replaced using the thermal cutoff kit. Checked unit for proper operation in both heated and in air dry, operation checks ok. Wp wrn; used 1 279816 (CUTOFF) from stock"

Near Shadywood Dr, Dayton, OH 45415
John N.

John N.

ICEMAKER WHIRLPOOL WRF532SMBB00 "Per testing on previous visit replaced the icemaker and checked for proper cycle and fill, operation checks ok."

Near Winding Way S, Tipp City, OH 45371
John N.

John N.

WASHER WHIRLPOOL WTW5000DW3 "Ran unit thru diagnostics to check operation, checks ok. Checked over for other issues, no issues found."

Near Old Troy Pike, Huber Heights, OH 45424
John N.

John N.

FREEZER MAYTAG MZC31T15DW01 The lid hinge was bent and unable to close the lid properly. Needs new lid hinge. ; ordrng 1 W11192197 (hinge-door)

Near June Pl, Brookville, OH 45309
John N.

John N.

RANGE KENMORE 79046702602 "Per preliminary testing the infinite switch is shorted and needs to be replaced. Ordering part. Quote for left front burner if needed 316282101 - . ; ordrng 1 318191023 (switch,dual)"

Near Country Brook Ct, Dayton, OH 45414
John N.

John N.

WASHER WHIRLPOOL WFW6620HW0 "Unit has proper voltage going into it but is not responding to key press to turn on or go into diagnostics. Diagnostic light on the ACU. Replaced the User interface control and checked for proper operation in diagnostics cycle, operation checks ok. Wp wrn; pckd up 1 WPW11319991 (USER INTERFACE )"

Near S Dorset Rd, Troy, OH 45373
John N.

John N.

REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Per testing with techline found a bail arm ext. kit to replace current bail arm. Ordering part. ; ordrng 1 W11342242 (BAIL ARM EXT KIT)

Near Eaton Ave, Eaton, OH 45320
John N.

John N.

REFRIGERATOR WHIRLPOOL WRT518SZFM00 Per testing the condenser fan blade is not staying on the motor shaft. Ordering new fan blade and motor. Wp wrn; ordrng 1 W11127829 (motor-cond) and 1 W11204896 (blade-fan)

Near Taywood Rd, Englewood, OH 45322
John N.

John N.

WASHER AMANA NTW4516FW3 Per testing found the drain stand pipe is clogged not allowing the water to drain properly from the machine and is backing up and overflowing the drain pipe. Customer to have plumbing corrected. Wp wrn

Near Burman Ave, Trotwood, OH 45426
John N.

John N.

FREEZER MAYTAG MZF34X18FW03 Per testing the compressor will start and draw about 5.5 - 4.5 amps for about a minute or two and then cut out. Unit needs new compressor and filter drier. Ordering parts. ; ordrng 1 W10143759 (drier (service)) and 1 WPW10750849 (compressor)

Near Ridge Rd, Englewood, OH 45322
John N.

John N.

REFRIGERATOR KITCHEN AID KRMF706ESS01 Per testing found the deli drawer control is corroded and wiring harness in the door is corroded and broken. Ordering deli drawer door with control assembly. ; ordrng 1 W10815669 (dor-fip ss)

Near Wolf Rd, West Alexandria, OH 45381
John N.

John N.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 Per further testing found a vacuum on the low side of -20 psi and a leak in the LOKRING connection on the high side of the compressor going to the condenser coil. Needs to be corrected with torches. Scheduling next visit for Thursday. ; schdld next appmnt for 4/30 THU !

Near Shroyer Rd, Dayton, OH 45419
John N.

John N.

REFRIGERATOR WHIRLPOOL WRT318FZDM05 "Per testing on previous visit replaced the start device and the start device clip. Checked the unit for operation of compressor and fans, both are running and producing cooling. Unit will take about 24 hrs to reach proper temperature. Wp wrn"

Near Old River Trail, Dayton, OH 45479
John N.

John N.

I-ENABLED DW MAYTAG MDB4949SHZ0 Per testing found the water inlet valve assembly cracked and leaking. Ordered new valve assembly. ; ordrng 1 W10327249 (water inlet valve)

Near S Preble County Line Rd, West Alexandria, OH 45381
John N.

John N.

LAUNDRY WHIRLPOOL MHW5500FW0 Per testing and error code f3e1 (pressure sensor fault) unit needs a new pressure sensor. Ordering part. ; ordrng 1 WPW10448876 (switch-wl)

Near Grant St, Troy, OH 45373
John N.

John N.

REFRIGERATOR WHIRLPOOL ET1CHEXVT01 "Per testing on previous visit on replaced the operating thermostat and checked for proper operation of the unit, operation checks ok. 10% senior discount on labor and service call"

Near Rosecrest Dr, Dayton, OH 45414
John N.

John N.

WASHER MAYTAG MVWX655DW1 Per testing found the wash plate splines stripped out. Ordering new washplate; ordrng 1 W10902814 (washplate)

Near Banbury Rd, Troy, OH 45373
John N.

John N.

HOOD VENT WHIRLPOOL KXD4636YSS5 Per testing the fan was not running when the plenum was up. Further testing with techline found the blower motor getting power. Ordering new blower motor. ; ordrng 1 W10849492 (blower-fan)

Near Shafor Blvd, Dayton, OH 45409
John N.

John N.

REFRIGERATOR WHIRLPOOL WSR57R18DM02 Per testing the unit is getting a 1.04 amp draw and no frost pattern. Ordering compressor and filter drier. Wp wrn; ordrng 1 W10143759 (drier (service)) and 1 W11125124 (compressor) and 1 W11282569 (contrl-box)

Near Shroyer Rd, Dayton, OH 45419
John N.

John N.

WASHER WHIRLPOOL WTW8500DC5 Per testing and error code f6e3 (communication error) and some buttons being non responsive ordering new user interface and electronic control. Wp wrn; ordrng 1 W11095624 (console) and 1 W11209420 (cntrl-elec)

Near S Dayton Greenville Pike, Brookville, OH 45309
John N.

John N.

REFRIGERATOR FRIGIDAIRE FPBS277RF9 Per testing found the defrost drain tube was disconnected in the machine compartment. Reconnected the drain tube securely. Checks ok. Quoted for new freezer drawer slide - left - 5303918726 - + freezer drawer slide -right + tax after service call. Customer chose no repair at this time.

Near Dayton, OH 45404
John N.

John N.

WASHER WHIRLPOOL MHW5500FW0 Per testing and f5e3 error code found the door latch mechanism to be bad (constantly clicking trying to unlock). Ordering new door latch mechanism. ; ordrng 1 WPW10443885 (door lock)

Near Storck Dr, Dayton, OH 45424
John N.

John N.

WASHER ROPER RTW4516FW1 Per testing and error codes f5e3 (lid unlock error) f0e5 (off balance load detected) f7e5 (shifter fault) found the lock not working properly and the gearcase is leaking oil and is not spinning properly due to oil in the shifter and other parts. Ordering parts. Needs further authorization. Lowes Ext. Wrn; rqstng P&A on 1 W10721967 (drive pulley) and 1 W10890624 (motor-drve) and 1 W10913953 (actuator) and 1 W11158830 (capacitor) and 1 W11255272 (gearcase) and 1 W11307244 (latch) and 1 WP389140 (drive block)

Near Allshire Rd, Englewood, OH 45322