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Joel L.


Local Reviews
for Joel

A to Z Appliance Service Rated 4.9 out of 5 stars based on 374 customer reviews

Map of Milford, OH

great service




Review of A to Z Appliance Service

great tech knows his job


Map of Loveland, OH

Great Service




Review of A to Z Appliance Service

The service person did not wear a mask


Map of Loveland, OH

Great service




Review of A to Z Appliance Service

Joel Lacey is very professional. He communicated well and was very helpful


Map of Loveland, OH

Great Service - Very Professional




Review of A to Z Appliance Service


Map of Blue Ash, OH

Professional service




Review of A to Z Appliance Service


Map of Mason, OH

Great




Review of A to Z Appliance Service

Great


Map of Lebanon, OH

Great Service




Review of A to Z Appliance Service

Very professional, knew his products and how they work. Up to date on Government regulations. Very patient with our questions.


Map of Lebanon, OH

Maytag washer




Review of A to Z Appliance Service

On time service, fixed the problem, no issues.


Map of Maineville, OH

Vist went good




Review of A to Z Appliance Service


Map of Cincinnati, OH

Great




Review of A to Z Appliance Service

Great he really knows his job


Customer




Review of A to Z Appliance Service

Great service


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Great




Review of A to Z Appliance Service

Joel you were great but the com between a2z and lowes and me could have been better but it all worked out thanks joel i will gladly call on your services again


Was quicker than expected




Review of A to Z Appliance Service


Great




Review of A to Z Appliance Service

Fantastic work! Courteous, friendly and fast


Dryer repair




Review of A to Z Appliance Service

Unfortunately the dryer was unrepairable and will require us to get new appliances. Joel, was professional in explaining the issue and that the parts were no longer available.


Percy




Review of A to Z Appliance Service

Good job


Joel=Wonderful technician




Review of A to Z Appliance Service

Joel was wonderful he took care of the problem and explained why they occurred. He also explained how the washer and new dishwasher work do I wouldn't be concerned when cycles seem to take too long.


Great




Review of A to Z Appliance Service

Excellent service glad he had part to fix microwave with him and was able to get next day service can't beat that 5 stars


Great Service!




Review of A to Z Appliance Service

Pricing was fair and the service was excellent.


Very polite and thoughtful.




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Great




Review of A to Z Appliance Service

He did a real fine job and knew what he was doing


Good service




Review of A to Z Appliance Service


Dishwasher




Review of A to Z Appliance Service

Awesom service


Response from A to Z Appliance Service:

Thank you for writing a review!


Excellent service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you


Very professional




Review of A to Z Appliance Service

He was an awesome person


Response from A to Z Appliance Service:

Thank you for you feedback!


Joel L.

Joel L.

WASHER WHIRLPOOL MVWX655DW0 W10625696 control 181.60Unit needs main electronic control for intermittent cycling issues. Mechanically all components are functioning. Unit has multiple errors pointing back to control failure. Rescheduling for install; ordrng 1 W10625696 (CONTROL )

Near Brampton Abbey, Morrow, OH 45152
Joel L.

Joel L.

WASHER WHIRLPOOL WFC7500VW2 WPW10192965 MCU 262.79WPW10192966 CCU 328.30Labor 200.00Removal - 72.45; ordrng 1 WPW10192965 (CCU 328.30) and 1 WPW10192966 (MCU 262.79)

Near Wilmington Rd, Oregonia, OH 45054
Joel L.

Joel L.

WASHER WHIRLPOOL WTW5000DW0 "Unit has bad suspension rods and basket drive hub is stripped out on basket. Will need transmission, suspension rods and basket for repair. Rescheduling for Auth. ; rqstng P&A on 1 W10752719 (BASKET ) and 1 W11035751 (TRANSMISSION ) and 1 W11130362 (SUSPENSION RODS. )"

Near Pepper Pike, West Chester Township, OH 45069
Joel L.

Joel L.

FREEZER WHIRLPOOL WZF34X18DW03 File - 7727932518Unit has frost on suction line to compressor. . Unit is cooling. Called and documented with tech line recommending to have a tech come out and check pressures/recharge unit to proper charge level. Rescheduling for Tuesday; ordrng 1 978025 and 1 978026

Near Maywood Dr, Cincinnati, OH 45241
Joel L.

Joel L.

OVEN MAYTAG WFE540H0ES1 "Unit has short on control and broil element blew out, will need to replaced both the broil element and the control. Submitting for Auth, and rescheduling for repair, ; rqstng P&A on 1 W11321472 (BROIL ELEMENT ) and 1 WPW10586737 (CONTROL )"

Near Club Ln, West Chester Township, OH 45069
Joel L.

Joel L.

FREEZER FRIGIDAIRE FFU20G9FW1 "Defrost heater has shorted out and will need to have replaced, Also drain tube at back of unit came disconnected and was leaking inside under unit. Ordered defrost here for replacement also re-install drain tube and used Permagum to seal and insulate where drain tube meets to body of unit. Reinstalled cover and rescheduled for replacement on heater.Labor for Drain installation and heater replacement collected separately. ; ordrng 1 216254600 (HEATER 140.70)"

Near Foliage Ln, Springboro, OH 45066
Joel L.

Joel L.

30' FDBM WHIRLPOOL WRF560SEHZ00 "Unit has side rail that is broken. Will need rescheduled for repair, ; ordrng 1 W11210990 (SIDE RAIL. )"

Near N Waynesville Rd, Oregonia, OH 45054
Joel L.

Joel L.

WASHER WHIRLPOOL WTW4816FW Replaced main electronic control due to unit not powering on. All checks are good After repair. Cus to observe

Near Corwin Nixon Blvd, South Lebanon, OH 45065
Joel L.

Joel L.

REFRIGERATOR KITCHENAID KRFF507ESS01 "Unit had bad led module in freezer. Replaced with new module and sealed with silicone, all lights are working now, cus to observe. ; used 1 W11205083 (MODULE) from stock"

Near Dallasburg Rd, Morrow, OH 45152
Joel L.

Joel L.

I-ENABLED DW MAYTAG MDB4949SHZ1 "Found seam of dishwasher leaking. Used silicone along inner seam of dishwasher to reinforce seal and prevent leak. All other checks are good now, ; used 1 W10841140 () from stock"

Near Mason Montgomery Rd, Mason, OH 45040
Joel L.

Joel L.

OVEN KITCHENAID KODE500ESS04 "Removed door glass and cleaned door, Glass panes had discoloration in between panels and needed to be cleaned. This was not caused by spill. Customer has not used oven very many times. Reinstalled door all checks are good. Customer to observe"

Near Heritage Club Dr, Mason, OH 45040
Joel L.

Joel L.

WASHER MAYTAG MVWB765FW1 "S225EQ Auth- Replaced transmission and gearcase, after repair, all operations are testing normal. Reinstalled and ran through auto test. All checks are good"

Near Calida Way, Mason, OH 45040
Joel L.

Joel L.

RANGE WHIRLPOOL WFG525S0HZ1 "Unit had bad active hinge, rescheduling for install. ; ordrng 1 WPW10299224 (HINGE )"

Near Kensington Ln, Mason, OH 45040
Joel L.

Joel L.

RANGE WHIRLPOOL WFE550S0HZ0 "Unit needs main electronic control. Cus is going to contact manufacturer for coverage on part, rescheduling for install. ; ordrng 1 W11295998 (CONTROL 308.70)"

Near N Shadowhill Way, Loveland, OH 45140
Joel L.

Joel L.

DRYER WHIRLPOOL NED4655EW1 "Found door not shutting properly and hard to open. Removed and adjusted latch and replaced catch from stock. After repair, tested unit and confirmed heating and good airflow, all other checks are good now,; used 1 279570 (LATCH) from stock"

Near Village Dr, Cincinnati, OH 45242
Joel L.

Joel L.

ICEMAKER WHIRLPOOL KUID508ESS1 W10919199 grid cutter 183.68Unit has broken wire on grid cutter and will not cut ice properly. Sheet will not cut and drop like it should. ; ordrng 1 W10919199 (GRID CUTTER 183.68)

Near Lancashire Tr, Liberty Township, OH 45044
Joel L.

Joel L.

OVEN KITCHENAID KEBK171BSS01 "File. -7727597180Installed both display fuse and electronic control board, display is operating and working, called techline and talked with master tech. Recommended cus to always leave the door closed during use and when cooling down to prevent heat from blowing directly up into control panel. No other recommendations. Cus to observe."

Near Scotch Pine Dr, Milford, OH 45150
Joel L.

Joel L.

DISHWASHER MAYTAG MDB7759AWB1 "Installed element and control. Leak checked unit after installing, all checks are good now. Cus to observe. Element is working well."

Near Birch Grove, Morrow, OH 45152
Joel L.

Joel L.

OVEN KITCHENAID KOSE500ESS "Unit not access able. But no issue with wiring or hookup. Possible power hookup issue, if issue is still occurring will need appliance located need power outlet for hookup"

Near Corwin Nixon Blvd, South Lebanon, OH 45065
Joel L.

Joel L.

WASHER ROPER RTW4516FW2 "W11158830 capacitor 103.07W11255272 transmission 168.33W10721967 cam assembly 18.88RTW4516FW2 basket 159.18Unit has leaky transmission and bad capasitor, also drive hub is stripped causing noise during spin, cycle, called extended warranty and we will need to submit for authorization tomorrow. After giving parts and pricing unit would be deemed not ethical for repair. Lowes will contact customer as soon as possible once called is submitted; rqstng P&A on 1 RTW4516FW2 (BASKET ) and 1 W10721967 (CAM ) and 1 W11158830 (CAPASITOR ) and 1 W11255272 (TRANSMISSION ), states that autho needed"

Near Woodward-Claypool Rd, Morrow, OH 45152
Joel L.

Joel L.

WASHER WHIRLPOOL WTW8500DC5 "Unit had lead from hot side of valve, replaced valve assembly and leak checked unit. All operations are good now, unit is running well. Cus to observe.; used 1 W11165546 (VALVE) from stock"

Near Farmbrooke Ct, Mason, OH 45040
Joel L.

Joel L.

WASHER WHIRLPOOL WTW7600XW0 "Unit has bad barrings, will need drive shaft and barrings replaced for repair, cus to decide to not repair due to age of unit and repair, W10435302 barring kit. 115.51Labor 200.00Service call. 90.00"

Near Belle Meade Farm Dr, Loveland, OH 45140
Joel L.

Joel L.

WASHER KENMORE 110.270826 "Installed all 4 suspension rods and tested unit operation after repair, unit is filling, spinning and balancing correctly. All operations are good now, spin cycle is balancing well. Cus to observe. Barrings are noticeably louder then when they are new. Cus is aware of this and is choosing to not replace barrings. As they where replaced 3 years ago from another repair company. Unit should spin out properly with new suspension rods installed."

Near Lawnview Dr, Wilmington, OH 45177
Joel L.

Joel L.

REFRIGERATOR MAYTAG MRT118FFFH00 "Unit has sealed system leak, unit is running and compressor is running but not building frost on coils, amp draw on unit is under 1 amp. Running at 0.79. Unit has leak in sealed system. Cus calling whirlpool to decide on repair, W10843121 drier 36.91W10836706 evaporator 244.19Labor 499.99"

Near Algonquin Dr, Lebanon, OH 45036
Joel L.

Joel L.

COOK TOP - ELECT GE PB978SP5SS Unit has bad element on triple burner at front right of unit. Ordering for replacement of parts. Rescheduling for repair; ordrng 1 WB30T10126 (203.35)

Near Beacon St, Mason, OH 45040
Joel L.

Joel L.

OVEN JENN-AIR JJW3830DS01 Customer canceled call but we were not notified by whirlpool in time. Unit was reset at the breaker and is working at this time customer is wanting to observe.Would need main electric control and UI If issue were to come back

Near Silverleaf Ln, Loveland, OH 45140
Joel L.

Joel L.

REFRIGERATOR MAYTAG MRT118FFFZ05 Checked over unit and checked temps in freezer. Changed settings on control and reset control box. Temps in freezer showing 3. Customer to observe. Will need to replace control if issue continues.

Near Ashwood Dr, Blue Ash, OH 45241
Joel L.

Joel L.

MICROWAVE WHIRLPOOL WOC95EC0AS04 "Auth - WQ12PQ0WL1File - 7727744168Unit has burnt out mag and inverter, would need both parts replaced for repair. Cus to decide on repair. Mag - W11346197 162.91Inverter - W10217711 192.21Labor 200.00Total 593.98 after tax"

Near Gardenside Ln, Loveland, OH 45140
Joel L.

Joel L.

WASHER MAYTAG MVWB765FW3 Customer states that after installing the pump from the previous visit the unit has been working properly and no repair is necessary. They are unsure of how the call got dispatched. But the unit is working properly and no repairs needed at this time

Near Greenfield Ct, Maineville, OH 45039
Joel L.

Joel L.

WASHER KENMORE 110.270826 "W10820048 suspension rods Labor 140.00 Service call collected 90.00Unit has suspension rods shot. Will need replaced for repair, rescheduling for install. ; ordrng 1 W10820048 (SUSPENSION RODS. 81.88)"

Near Lawnview Dr, Wilmington, OH 45177
Joel L.

Joel L.

WASHER MAYTAG MVW6230HW0 "Checked over unit and confirmed proper filling, washing, green. No error codes at this time. Ran unit through recalibration cycle and recommended customer to use a fresh cleaning tablets periodically for proper performance and function. Drain hose and water hoses are hooked up securely and correctly. Customer to observe; used 1 W10135699 (AFFRESH TABS) from stock"

Near Highcliff Ct, Loveland, OH 45140
Joel L.

Joel L.

WASHER MAYTAG MVWB765FW3 "Auth- mq18w00nl2Replaced tranmission and leak checked unit, ran through auto test cycle, and adgitation. All sounds and checks are good now, cus to observe"

Near Grand Legacy Dr, Maineville, OH 45039
Joel L.

Joel L.

WASHER MAYTAG MHW5630HW0 "Ran unit through diagnostics and check for any error codes on unit. No codes at this time. Unit is feeling, washing, draining and spinning properly drain hose is hooked up correctly. Getting good amount of water. Recommend customer to use a fresh cleaning tablets periodically for proper performance and function of unit. Customer to observe and to leave the door cracked as well as dispenser door; used 1 W10135699 (AFFRESH TABS) from stock"

Near Greentree Rd, Lebanon, OH 45036
Joel L.

Joel L.

OVEN WHIRLPOOL WFE550S0HZ1 Check the unit and diagnostics for any error codes or any adjustments to be made for the volume of the end tone. No errors on unit. No adjustments to be made on volume. Unit is heating both in the oven and all burners. Used to tie to secure harness at back to allow drawer to shut in seat properly. All other checks are good unit is testing properly at this time customer to observe; used 1 WP8567668 (WIRE TIE) from stock

Near Running Fox Ln, Mason, OH 45040
Joel L.

Joel L.

WASHER MAYTAG MVWB855DC3 "Unit has communication error from UI to control, also from control to ui. F6-e2 and f6-e3 replaced control but control panel is still not powering on. Control panel issue. ; ordrng 1 W11112662 (CONTROL PANEL )"

Near Timberline Ct, Loveland, OH 45140
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Defrosted ice bucket area, found separator not sealing properly causing door to stay partially open. After repair. Reinstalled UI and tested for proper operation. All checks are good now, ; ordrng 1 WPW10353552 (SEPARATOR )"

Near Raintree Cir, West Chester Township, OH 45241
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRF990SLAM02 "50 in fridge. 40 in freezer 60 in icebox S71233 special projects Unit has pin hole leak in evaporator. Whirlpool is also recommending to Replace compressor aswell per whirlpool. Unit has old style evaporator. Cooling has slowly gone starting with the icemkaer and now freezer, and fresh food section aswell. Rescheduling for install. ; ordrng 1 W10276644 (COMPRESSOR ) and 1 W10917531 (EVAP )"

Near Pepperridge Ct, Maineville, OH 45039
Joel L.

Joel L.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Ran unit through diagnostics and checking for proper filling, draining, washing, heating, dispensor is functioning well. Cus is using the correct detergent and rinse aid. Recommended cus to use affresh cleaning tablets for overall proper operation and function of unit. Cus to observe ; used 1 W10282479 (AFFRESH) from stock"

Near Rickhaven Ct, West Chester Township, OH 45069
Joel L.

Joel L.

ALPHA - CLYDE WHIRLPOOL WFW95HEDC0 "Unit had bad control unit, door would lock but drum would not rotate, after replacing part. Unit is checking good now. And working well. Cus to observe. ; pckd up 1 W11032117 (CONTROL )"

Near Charleston Valley Dr, Mason, OH 45040
Joel L.

Joel L.

REFRIGERATOR JENN-AIR JS42PPDUDE01 "jpa3100dl2Water to main house will be shut off, ATOZ will not be held responsible for any damage to house as a result of turning the water on or off. Replaced door. And harness. Unit is still not functioning properly. Control damaged from short on harness. Will need controls replaced for repair. ; ordrng 1 W10770059 (CONTROL ) and 1 WP2259350 (LED CONTROL) and 1 WP2318054 (CONTROL ) and 1 WPW10200659 (CONTROL) and 1 WPW10624574 (CONTROL)"

Near Big Oak Cir, Mason, OH 45040