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Joel L.


Local Reviews
for Joel

A to Z Appliance Service Rated 4.9 out of 5 stars based on 355 customer reviews

Map of Maineville, OH

Very polite and thoughtful.




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Jamestown, OH

Great




Review of A to Z Appliance Service

He did a real fine job and knew what he was doing


Map of Maineville, OH

Good service




Review of A to Z Appliance Service


Map of Cincinnati, OH

Dishwasher




Review of A to Z Appliance Service

Awesom service


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Morrow, OH

Excellent service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you


Map of Mason, OH

Very professional




Review of A to Z Appliance Service

He was an awesome person


Response from A to Z Appliance Service:

Thank you for you feedback!


Map of Mason, OH

Chad




Review of A to Z Appliance Service

Very good


Response from A to Z Appliance Service:

Thank you!


Map of Morrow, OH

Excellent Service




Review of A to Z Appliance Service

The tech was super friendly and kept me informed about what was wrong and what he was doing


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Morrow, OH

Bruce




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Map of Maineville, OH

Honest Company




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for giving us your feedback


great service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Microwave




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Microwave




Review of A to Z Appliance Service

Problem not solved Probleam still exists


Response from A to Z Appliance Service:

Thank you for giving us your feedback. It looks like we have an appointment scheduled with you to come back out and resolve the issue.


very professional




Review of A to Z Appliance Service

very prompt service


Response from A to Z Appliance Service:

Thank you for writing a review!


Prompt and satisfactory




Review of A to Z Appliance Service

Service person arrived on time. Checked the problem before coming so he would have right part. Fixed the problem quickly.


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Errol




Review of A to Z Appliance Service

Quite Satisfied


Response from A to Z Appliance Service:

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Fabulous service!




Review of A to Z Appliance Service

A to Z was great! They were flexible with my schedule, prompt to the appointment, and professional in the service! I highly recommend A to Z!


Response from A to Z Appliance Service:

Thank you for writing a review! We are glad to hear that your experience with us met your expectations!


Courteous, efficient and knowledgable.




Review of A to Z Appliance Service

I'll call him anytime I need help with my appliances....


Response from A to Z Appliance Service:

Thank you for writing a review!


Joel was very professional and explained everything thoroughly.




Review of A to Z Appliance Service

Joel was prompt and had our repair done quickly.


Response from A to Z Appliance Service:

Thank you for writing a review! Joel is a vital part of our team.


Service review




Review of A to Z Appliance Service

Joel was terrific, professional and very knowledgable. Although he could not fix my issue, I appreciate the suggestions he gave me on how to handle it moving forward. The only reason I didn’t give him/service all Excellent ratings was he turned 2 breakers off to work on the refrigerator. When he was finished, he only turned 1 of them back on. That left my second refrigerator without power until I realized it about 8 hours later that evening. Disappointed that they weren’t both turned back on and I lost some items that defrosted in my freezer.


Great service, informative, kind and professional




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service




Review of A to Z Appliance Service

Very knowledgeable and professional


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Dave




Review of A to Z Appliance Service

D


Response from A to Z Appliance Service:

Thank you for writing a review! If there was anything we could have done to bring you 5-star service, please feel free to reach out and let us know.


John




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Great




Review of A to Z Appliance Service

We have had him before at our home ask whenever we call to have him again very nice gentleman and informative


Response from A to Z Appliance Service:

Thank you for writing a review! Joel is a vital part of our team!


Joel L.

Joel L.

WASHER WHIRLPOOL WTW4955HW0 WPGDO00APL1Part was not available for repair. Waiting for a part to come in for reschedule; saved tckt

Near Woodland Dr, Mason, OH 45040
Joel L.

Joel L.

N/A N/A KERC508LSS0 W10823698 left front element 9782244CB control isn’t no longer available. Unit has front left element out and bake cycle is shutting off during operation. Unit has bad relay on main electronica control. Control is no longer available for this unit. Unit is not repairable. Cus will be contacted by American home shield for further resolution. ; rqstng P&A on 1 9782244CB (CONTROL ) and 1 W10823698 (ELEMENT)

Near Prairie View Dr, Maineville, OH 45039
Joel L.

Joel L.

DRYER WHIRLPOOL WED5000DW2 "Ran unit through cycle and checked for proper element cycling airflow,. Unit is heating properly checked connections to heating element. Secured harness with tie for proper operation. All sounds and checks are good at this time. Customer to observe; used 1 WP8567668 (WIRE TIE) from stock"

Near Mary Ln Cir, South Lebanon, OH 45065
Joel L.

Joel L.

DISHWASHER WHIRLPOOL WDF520PADM7 Unit not completely drawing after cycle. Customer is using heated dry and heavy cycle. Checked and tested heating element in diagnostics and confirmed proper element operation. Customer is using rinse aid. We calibrated unit and recommended a fresh cleaning tablets periodically for proper performance and function of unit. All other checks are good at this time customer to observe; used 1 W10282479 (AFFRESH) from stock

Near Deer Run Trail, Lebanon, OH 45036
Joel L.

Joel L.

WASHER WHIRLPOOL WTW7600XW2 "Unit has a lot of rust build up on the frame, the lid, the hinge of the unit. Also the barrings are bad and going out. And the rust is being caused by a small leak coming from the fill valve assembly, the rust damaged at this time is cosmetic. Unit would need to be submitted for Auth or possible coverage. Cus will be contacted within the next few business days. ; rqstng P&A on 1 W10434974 (CABNET) and 1 W10435302 (BARRING KIT ) and 1 WP3957177 (TOP) and 1 WPW10309358 (HINGE )"

Near Symmes Gate Ln, Cincinnati, OH 45249
Joel L.

Joel L.

RANGE KITCHENAID KFGD500ESS03 Unit had short on igniter. When the wire of the igniter grounded itself out it also took out the control. Bake relay wont stay on. Dropping voltage. Diagnosed with techline and will need the main control for repair. Rescheduling for install. ; ordrng 1 W10877013 (CONTROL )

Near Brushwood Dr, Loveland, OH 45140
Joel L.

Joel L.

OVEN KITCHENAID KEBK101BSS01 "WPW10641253 Blower 120.94WPW10545255 fuse bullet 27.86WP4449751 thermal fuse 79.43Unit has bad fan, thermal fuse, and display fuse. Rescheduling for install. ; ordrng 1 WP4449751 (THERMAL FUSE 79.43 ) and 1 WPW10545255 (FUSE 27.86) and 1 WPW10641253 (BLOWER 120.94)"

Near Windy Hollow Ct, Loveland, OH 45140
Joel L.

Joel L.

N/A N/A n/a Unit has shorts on main control and user interface. This is happened multiple times due to his posture that is getting past the door and causing this issue. Control is no longer available. Customer will be contacted by American home shield for for the resolutionW10226297 control no longer available WPW10235721 control panel ; rqstng P&A on 1 W10226297 (CONTROL ) and 1 WPW10235721 (PANEL )

Near Windsor Meadow Dr, Maineville, OH 45039
Joel L.

Joel L.

FRIDGE WHIRLPOOL WRS555SIHZ00 Unit had vibration noise during running intermittently from condenser fan under unit. Use space in adjusted frame to mitigate vibration noise and prevent buzzing sound. Unit is cooling properly and all other checks are good at this time customer to observe; used 1 WPW10221048 (SPACER) from stock

Near Miami Ct, Loveland, OH 45140
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL ASI2575GRB01 Found thermistor temperature set to Max cooling and refrigerator was overstocked to the point it was preventing airflow from circulating properly through the refrigerator. Instructed customer on proper loading and reset temperature to factory recommended setting. Customer to observe. All sounds in operations from fans and compressor are testing good. Dampener assembly is testing good at this time

Near E Kemper Rd, Loveland, OH 45140
Joel L.

Joel L.

WASHER MAYTAG MVWC425BW1 "Replaced drive hub on unit. After repair. Tested in drain and spin cycle, all checks are good now, ; used 1 W10528947 (HUB ) from stock"

Near Everett Dr, Loveland, OH 45140
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRF767SDEM "Found evap drain tube clogged. Used steamer to defrost unit and cleared tube, tested with small cup of water. Drain is draining well now. Cus to observe."

Near Murdock-Goshen Rd, Loveland, OH 45140
Joel L.

Joel L.

WASHER MAYTAG MVWC555DW0 "Unit has stripped out basket again. This will need the transmission, basket and washplate replaced due to the recurring nature of this failure. Rescheduling for install. ; rqstng P&A on 1 W10752719 (BASKET ) and 1 W10902814 (WASHPLATE) and 1 W11035751 (TRANSMISSION )"

Near OH-48, Maineville, OH 45039
Joel L.

Joel L.

WASHER MAYTAG MVWC425BW1 "W10528947 hub 31.16Unit has stripped out drive hub, part not available locally, rescheduling for install. ; pckd up 1 W10528947 (DRIVE HUB 31.16 )"

Near Everett Dr, Loveland, OH 45140
Joel L.

Joel L.

RANGE KITCHEN AID KXD4630YSS0 Called techline and found that the lifting arms on both the lower and upper section are stripped and needing to be placed. Also ordering mounting screws for both arms. Rescheduling for install; ordrng 1 WPW10421277 (UPPER ARM .) and 1 WPW10421280 (LOWER ARM.) and 1 WPW10422764 (SCREW ) and 1 WPW10422765 (SCREW)

Near Bennington Dr, Sharonville, OH 45241
Joel L.

Joel L.

50#IM 15' FS WHIRLPOOL KUIC15NLTS1 Unit has bad ice grid. Wire on upper left side is broken and not making connection. Will need grid replaced for repair. Rescheduling for install. ; ordrng 1 WP2313637 (ICE GRID 183.43)

Near Vista Ridge Dr, South Lebanon, OH 45065
Joel L.

Joel L.

XXL FRENCH DOOR WHIRLPOOL WRF757SDEM01 S code S16360found THERMISTER out of range and unit set to adaptive defrost setting. Switched over to auto 8 hr defrost and relocated THERMISTER after checking resistance. Defrosted unit and confirmed proper airflow. All checks are good. Cus to observe.

Near McHenry Rd, Goshen, OH 45122
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Auth- WP8NL00APL1Unit is not checking out of cooling mode due to user interface running continuous cycle. Once unit frosts up the defrost thermostat is showing that it is not functioning properly. This is an issue I have found multiple times with tech lines help on these units. Rescheduling for user interface; ordrng 1 W11130216 (USER INTERFACE )

Near Riverwalk Dr, Kings Mills, OH 45034
Joel L.

Joel L.

DISHWASHER . KITCHENAID n/a "Cus concern of Oder when unit is not in use, checked for proper drain operation and function. Unit is filling, washing, and no error code on unit, recalibrated and recommended afresh cleaning tablets for over all proper function and use of unit, ; used 1 W10282479 (AFFRESH) from stock"

Near Oak View Dr, Maineville, OH 45039
Joel L.

Joel L.

WASHER MAYTAG MVWB855DC4 "Ran unit through recalibration cycle, and auto cycle, unit is filling with hot and cold water, draining, unit is washing, and spinning. Found multiple pieces of change stuck in between wash plates causing friction and obstruction during washing. Removed and re-calibrated unit. All operations are checking good and unit is functioning properly at this time. Customer to observe"

Near Jeffery Rd, Oregonia, OH 45054
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRT518SZFM "Checked behind compressor for possible die leak. Also behind evap cover. Can’t find harde evidence of leak that is visible. No or low charge on compressor. Partial to no frost pattern on evap. Will need compressor tech for further diagnostics and possible internal leak on unit, compressor has been running, and is warm to the touch, rescheduling for compressor tech .; ordrng 1 COMPRESSORTECH and 1 WPW10507886 (COMPRESSOR )"

Near Hightower Ct, Cincinnati, OH 45249
Joel L.

Joel L.

WASHER WHIRLPOOL CAE2745FQ0 Coin slide Was tampered with and is now not functioning properly. Will need coin operated assembly. Called techline and was told to replaced the coin slide for this issue. ; ordrng 1 W11126319 (COIN SLIDE )

Near Lebanon Rd, Cincinnati, OH 45241
Joel L.

Joel L.

DRYER MAYTAG MEDB855DC4 Ran unit through cycle and confirmed vibration noise during operation. Adjusted and leveled base of unit. Ran through cycle and confirmed proper heating and air flow. Unit has no error codes at this time used tire to secure cord at bank for proper operation and function. All other checks are good. Cus to observe ; used 1 WP8567668 (WIRE TIE) from stock

Near Jeffery Rd, Oregonia, OH 45054
Joel L.

Joel L.

OVEN WHIRLPOOL JJW9630AAW Auth - WPGUBPGWL1.3 Unit has short in oven sensor. Will need replaced for repair. Rescheduling for install. ; ordrng 1 12001656 (SENSOR 49.83 )

Near Morrow Meadow Dr, Morrow, OH 45152
Joel L.

Joel L.

DRYER WHIRLPOOL MEDP575GW Panel was damaged. Not checked. Panel to be reordered. ; ordrng 1 WP3406797 (PANEL)

Near Buttercup Ct, Maineville, OH 45039
Joel L.

Joel L.

OVEN WHIRLPOOL WFE525S0JZ0 Checked over unit and found cord preventing drawer from shutting properly used tie to secure record at back for proper function and operation of unit. Door is operating and closing properly. All burners are functioning correctly at this time. Unit is heating well. No errors on control. Customer to observe; used 1 WP8567668 (WIRE TIE) from stock

Near Lakehurst Ct, Cincinnati, OH 45242
Joel L.

Joel L.

WASHER WHIRLPOOL WTW4955HW0 WPGDO00APL1Unit has bad control. Will need rescheduled for repair. Cus was told by whirlpool that part would be ordered and brought out. Unfortunately we will need to order the part and reschedule. Not available locally ; ordrng 1 WPW11230135 (CONTROL )

Near Woodland Dr, Mason, OH 45040
Joel L.

Joel L.

LAUNDRY WHIRLPOOL MVWB800VQ0 Unit has bad bearings. Also lid in rusting though and falling down into washer getting on clothes. Will need kit and lid replaced for repair. Rescheduling for installLid is no longer available W10110213 ; rqstng P&A on 1 W10110213 (LID ) and 1 W10435302 (BARRING KIT)

Near Montreal Ct, West Chester Township, OH 45241
Joel L.

Joel L.

WASHER MAYTAG MVWB835DC4 "Ran unit through fill wash and drain, listened to transmission during wash cycle, creaking noise coming from suspension rod sockets. Used grease to lubricate sockets. Noise is gone now and operation sounds good. Customer to observe"

Near Cedarview Ct, Liberty Township, OH 45044
Joel L.

Joel L.

FREEZER WHIRLPOOL WRF535SWHZ03 Unit had vibration coming from frame. Leveled feet of unit. Adjusted frame and noise went away. Unit is cooling properly lights are functioning fans are working correctly. All other checks are good. Customer to observe

Near Thicket Lake Ln, Maineville, OH 45039
Joel L.

Joel L.

DRYER MAYTAG MEDB835DC4 Ran unit through diagnostics and confirmed no error codes. Unit is getting proper voltage and good airflow. Unit is heating properly adjusted and level unit to mitigate vibration noise and used tie to secure cord at back. All other checks are good. Customer to observe; used 1 WP8567668 (WIRE TIE) from stock

Near Cedarview Ct, Liberty Township, OH 45044
Joel L.

Joel L.

MICROWAVE WHIRLPOOL WMH31017HZ3 Upper door hinge/bracket was not actuating properly due to door switch on primary interlock. Removed and replaced switch. Reinstalled and confirmed proper actuation and operation. All lights are working. Unit is heating properly and functioning correctly at this time. Customer to observe; used 1 W10727360 (SWITCH) from stock

Near Thicket Lake Ln, Maineville, OH 45039
Joel L.

Joel L.

FRIDGE WASHER WRF757SDHZ00 "Secured both handles tightened down set screws, checked doors for proper ceiling. Used silicone on corners for better fitment to frame. Unit is cooling properly all sounds are normal and checks are testing good at this time. Customer to observe; used 1 W10841140 () from stock"

Near Deerfield Rd, Cincinnati, OH 45242
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRS325SDHV04 Handle was Completely off mounting bracket on right hand side. Reinstalled secured all for such screws on both handles and confirmed proper operation. Doors are sealing good. All other checks are good.Different issue from previous visit

Near Crestfield Dr, West Chester Township, OH 45069
Joel L.

Joel L.

REFRIGERATOR KITCHENAID WRV986FDEM00 Sr 7727445058Called techline. Unit has been running in customers home for 4 days. Freezer is only getting to 40 degrees and fresh food section evaporator is frosted up. Fridge sensor is showing continuity in test 39. Ran through test 4 with techline. VLAVE is getting power in diagnostics. Would need 3 way valve replaced and logic board replaced due to possible failure in cycle out of diagnostics. Rescheduling for compressor tech W10874835 3 way valve W11387384 user interface WPW10675033 board ; ordrng 1 COMPRESSORTECH and 1 W10874835 (ASSEMBLY VALVE ) and 1 W11387384 (USER INTERFACE ) and 1 WPW10675033 (BOARD)

Near Concord Crossing Dr, Mason, OH 45040
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL KRFC300EBS01 "Picked up and replaced icemaker and bail arm. Checked for cycle of unit, all checks are good now. Unit is working well."

Near Carter Grove Rd, Loveland, OH 45140
Joel L.

Joel L.

RANGE MAYTAG MER6600FZ2 Installed active hinge and tested for proper operation of hinges. All checks are good. Cus to observe.

Near Hancock Ct, Mason, OH 45040
Joel L.

Joel L.

REFRIGERATOR SAMSUNG RF263TEAEBC Defrosted unit drain tube and used brush to clear drain tube. Unit is draining clearly now all operations are testing good customer to observe

Near Wandering Way, Mason, OH 45040
Joel L.

Joel L.

OVEN WHIRLPOOL WGG555S0BS04 Wires shorted under unit causing lack of power to igniter. Unit will need igniter replaced with new harness. Rescheduling for install. ; ordrng 1 WPW10324738 (IGNITER UNDER PART WARRANTY )

Near Emerald View Dr, Maineville, OH 45039
Joel L.

Joel L.

DRYER WHIRLPOOL WED9200SQ0 "Pulled out stacked unit And disassembled unit with stepstool to find bad idler pulley. Cleaned out the lint and reassembled unit. Reinstalled back in its place hooked up vent. Tested for proper sounds, heating, airflow. All checks are good at this time. Customer to observe; used 1 8547174V (PULLER-IDR 30.27) from stock"

Near Long Rd, Xenia, OH 45385