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Joel L.


Local Reviews
for Joel

A to Z Appliance Service Rated 4.9 out of 5 stars based on 324 customer reviews

Map of Morrow, OH

Joel was Great




Review of A to Z Appliance Service

My wife said Joel was very professional and communicated well on the issues and how he was going to correct the appliance problem so she understood it clearly. She stated wish all service technicians did their job like Joel did. Thanks David


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Map of Loveland, OH

Great Service for Appliances




Review of A to Z Appliance Service

Joel went the extra mile to explain in detail what was going on with my fridge. Also called Whirlpool to make sure moving forward my fridge would last 8-10 years or more. Everything seems to be working fine. Joel is very thorough, professional, and makes sure he keeps the working area clean. Very patient to answer all of my questions. Thank you Joel!


Response from A to Z Appliance Service:

Thank you for giving us your feedback! Joel is a vital part of our team who strives to complete each job efficiently and thoroughly


Map of Lebanon, OH

Excellent service!!




Review of A to Z Appliance Service

Arrived on time, diagnosed issue quickly, was very knowledgeable about the appliances


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Mason, OH

harold




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Map of , CT

Oops, not fixed.




Review of A to Z Appliance Service

Joel the technician was very nice. He took care of working on our microwave that’s lightbulb had broken off in it when we went to replace it. This was a call on an extended warranty. Joel successfully removed the bulb and told us which one to purchase. We purchased it and installed it a few days later. The light would not turn off when we pushed the power button on the front of the microwave. We could smell and feel that it was over heating so we had to unplug the microwave and wait for the bulb to cool down to replace. We had to reschedule for a technician to come back out which of course causes us to need to rearrange another work day. This could have been prevented if the technician would have tested the light before he left. He didn’t have a bulb- that’s not covered under the warranty. I understand. The technician should have bulbs on hand to test after repair.


Response from A to Z Appliance Service:

Thank you for giving us your feedback. I will make your concerns known to our management in order to improve future experiences. We do apologize for any inconvenience that was caused.


Map of Mason, OH

Great and Fast Service.




Review of A to Z Appliance Service

He knew immediately what the problem was and resolved it and was gone in 15 min.


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Union Township, OH

A-Z




Review of A to Z Appliance Service

Joey was great!


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of South Lebanon, OH

Washing Machine




Review of A to Z Appliance Service

Great service. Technician was knowledgeable and courteous. Went right to work.


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Pleasant Plain, OH

Wonderful service




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Map of Lebanon, OH

called days before day assigned




Review of A to Z Appliance Service

I was very impressed with his through examination of my dryer. He explained the problem and advised me of how to handle it.


Response from A to Z Appliance Service:

Thanks for writing a review!


Microwave repair




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Always great




Review of A to Z Appliance Service

A to Z never disappoints. Always easy to schedule, and service techs are polite and respectful, and of course knowledgeable and honest.


Response from A to Z Appliance Service:

Thank you for writing a review! Our company strives to give each customer a smooth and easy experience.


Great services




Review of A to Z Appliance Service

This is not the first time We have used A to Z to check on codes our washer or dryer keep displaying. The service is prompt (given it is the Christmas week) the technician very polite and knowledgeable. Great folks to have on our side. My question remains with Maytag. Really wish I did not need to continue to have such a close relationship with A to Z , but couldn’t ask for nicer folks to support us.


Response from A to Z Appliance Service:

Thank you for writing a review for us! Though we do apologize for the inconvenience caused by the appliance, we are glad to hear that your experience with us has met your expectations.


Great




Review of A to Z Appliance Service

Very nice and very helpful


Response from A to Z Appliance Service:

Thank you for writing a review!


Debra , very nice and great service




Review of A to Z Appliance Service

Great


Response from A to Z Appliance Service:

Thank you for writing a review!


Lana




Review of A to Z Appliance Service

Great service. Warranty repair.


Response from A to Z Appliance Service:

Thank you for writing a review


was not repaired




Review of A to Z Appliance Service

all joel did was unplug unit and rebooted will not repair what ever the problem is and cost us a service call


Prompt service




Review of A to Z Appliance Service

Anytime one has to spend money they don't have, especially around Christmas, it is not pleasant. Our cost by the time we add the initial visit plus the cost of the part at which time nothing was done to fix the problem comes to about $350. My wife told me the last charge was for labor. When you consider that I work very hard for $10 an hour, the cost of labor seems exorbitant. I will have to work over 40 hours to pay off what the repair cost me. You wanted my opinion so I thought I would put that in perspective for you. Maybe I'll feel better once I see the breakdown on actual cost of service call, part and time it took for repair; so far all I have seen is the charge my wife put on the credit card.


Great job!




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Warranty repair




Review of A to Z Appliance Service

Professional, courteous, punctual, clean and quick service.


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Gregg Swadener




Review of A to Z Appliance Service

Could not have been more satisfied with the service Joel provided. Thorough, professional and just a very nice person.


Response from A to Z Appliance Service:

Thank you for giving us your feedback! Joel is a vital part of our team.


Good experience




Review of A to Z Appliance Service

Timely arrival, friendly demeanor and knowledgeable.


Response from A to Z Appliance Service:

Thank you for writing a review!


Great




Review of A to Z Appliance Service

Great. Prompt and professional. Would use them anytime. Couldn't have been any better


Response from A to Z Appliance Service:

Thank you for writing a review for us!


Very professional




Review of A to Z Appliance Service

Nice job and very thorough


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Brian




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Joel L.

Joel L.

OVEN MAYTAG MGR5765QDB "Replaced igniter assembly, confirmed heating and proper operation. All checks are good now, unit preheated to 350, cus to observe."

Near Black Horse Run, Lebanon, OH 45036
Joel L.

Joel L.

DISHWASHER KITCHENAID KDTE234GPS0 "Ran unit through diagnostics and confirmed proper filling, washing, draining and heating from elements. Customers using correct detergent and proper rinse aid. Recommend customer to use a fresh cleaning tablets periodically for proper performance and function of unit. All other checks are good at this time; used 1 W10282479 (AFFRESH) from stock"

Near Sentinel Oak Dr, Mason, OH 45040
Joel L.

Joel L.

"M/W OTR, PURCHA" WHIRLPOOL WMH32519HW2 Replace both interlocks for upper and lower door switches. After replacement heated cup of water with customer multiple times and confirm proper operations. No issues. Customer is functioning properly at this time customer to observe

Near Indianwood Dr, Mason, OH 45040
Joel L.

Joel L.

OVEN JENN-AIR JJW2830WS00 "File - 7726804316Called and documented with Jen air techline. After having both fans replaced and control and user interface have all been replaced aswell. Techline had me pull out oven and check connection from control to fan. Checked all connection from and to main control appliance manager, tested the unit In diagnostics and ran both ovens in cycle, unit heated and didn’t through any error codes during testing, Requested unit be sent over to wp research. If issue continues. Techline is saying that we may need to replaced both fans again. Cus to observe."

Near Meadow Dr, Maineville, OH 45039
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRS325FDAW04 "Auth - wobof00fp1Auth covering parts. Replaced both leds modules, tested unit, all operations are good. Cus to observe."

Near Fieldsedge Dr, Mason, OH 45040
Joel L.

Joel L.

OVEN JENN-AIR JJW2830DS01 "Replaced control panel. Reprogrammed boards. Confirmed proper operation is preheat cycle. All checks are good. Unit is working well now, cus to observe."

Near Stonemark Ln, Loveland, OH 45140
Joel L.

Joel L.

RANGE WHIRLPOOL WFE550S0HZ1 Found insulation out of correct position on the door causing insulation to be visible between grate. Removed and reinstalled insulation and door. All operations are good now. Cus to observe.

Near Pence Ridge Ct, Lebanon, OH 45036
Joel L.

Joel L.

KITCHEN WHIRLPOOL WDT920SADM0 Unit had bad pump and wash motor. Rescheduling for install ; ordrng 1 WPW10671942 (PUMP WASH MOTOR. )

Near Oak Grove Ln, Maineville, OH 45039
Joel L.

Joel L.

REFRIGERATOR KITCHENAID KRMF706EBS01 "Freezer no cooling properly hasn’t been back to temp sense last time defrosted. Fresh food section temps are 45 freezer temps are 20 ice production is slowed to none. Called and relayed repair history with unit, techline is recommended to have pressure tested by sealed system tech. Rescheduling for tech, file 7726920775; ordrng 1 COMPRESSORTECH and 1 W10832994 (COMPRESSOR. )"

Near Crooked River Ct, Maineville, OH 45039
Joel L.

Joel L.

OVEN WHIRLPOOL WFE320M0EW2 "Replaced socket on unit, still getting intermittent operation on light, will need control. Rescheduling for install; ordrng 1 W11122557 (CONTROL )"

Near Olive Branch Rd, Oregonia, OH 45054
Joel L.

Joel L.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 Unit has defect in door panel. Will need door replaced for proper operation. ; ordrng 1 W11088097 (DOOR PANEL )

Near Pence Ridge Ct, Lebanon, OH 45036
Joel L.

Joel L.

RANGE WHIRLPOOL GJC3034RB01 Cus complaint was for front left element burning and getting too hot. Boiled water and ran element on full blast for about 10 min to attempt to get switch or element to stay on and cause issue. Switch is consistently cycling off when temp is lowered and is cycling normally. After bringing water to a boil. Brought temp down and waited for unit to stop boiling. Operation was normal. Cus to observe. WP9759474 switch. Please set out switch if customer calls back with same issue

Near Shadow Ridge Ct, Morrow, OH 45152
Joel L.

Joel L.

MICROWAVE JENN-AIR JMW3430DP02 Auth #S92190 unit covered for an additional year due to being installed but certified installer. Called jen air techline. Ran unit through system reset and reprogrammed sync code per model. Preheated unit to 350. And tested microwave. Micro is heating and working well. Preheated to 350File number - 7726904191W11236885 control panel is needed if the issue comes back.

Near Rivers Fork Dr, Morrow, OH 45152
Joel L.

Joel L.

LAUNDRY MAYTAG MVWB865GC0 "Found small defect in valve assembly. Valve gasket not creating complete seal when fully installed. Replaced with new valve assembly again. No leaks. On cold, hot, fabric softer, and oxi settings. All checks are good."

Near Carrington Pl, Loveland, OH 45140
Joel L.

Joel L.

REFRIGERATOR WHIRLPOOL WRS325SDHZ04 File - 7726907099 Checked over unit and confirmed proper ice production. Ice dispenser is actuating and closing properly. Adjusted condenser frame on units and re-level units to mitigate vibration noise. Call the tech line and confirmed proper operation on unit. All checks are good unit is functioning as designed per tech line. All checks are good

Near Sentry Hill Dr, Loveland, OH 45140
Joel L.

Joel L.

DRYER MAYTAG MEDB765FW0 Replaced bulkhead and drum. Listened to operation. All checks are good now. Cus to observe.

Near Shadow Lake, Mason, OH 45040
Joel L.

Joel L.

REFRIGERATOR MAYTAG MBF2258XEW6 "Unit needs ice maker. Not stocked part. Will need to reschedule for install. Rescheduling for repair, ; used 1 W10884390 (ICEMAKER 87.39) from stock"

Near Heritage Ct, Lebanon, OH 45036
Joel L.

Joel L.

COOKTOP WHIRLPOOL W5CG3625XS00 Customer was not available today and needed to cancel and reschedule them for soonest availability being Friday. Reschedule for repair; schdld next appmnt for 1/17 FRI !

Near Woodside Pl, Mason, OH 45040
Joel L.

Joel L.

KITCHEN WHIRLPOOL WDT970SAHZ0 "Ran through test cycle after repair. Unit is filling washing and draining well now. Cus to observe. Replaced parts, all checks are good."

Near Patriot Ct, Lebanon, OH 45036
Joel L.

Joel L.

RANGE WHIRLPOOL MER6600FZ2 Found element shorted and causing unit to not heat on back right element.. replaced element. All checks are good. Cus to observe.

Near N Clarksville Rd, Waynesville, OH 45068
Joel L.

Joel L.

MICROWAVE WHIRLPOOL MMV1174FZ3 Found light flickering intermittently when door was opened causing inconsistent operation of unit. Replaced door switch and confirmed proper operation and function of unit. Unit is heating and getting good airflow from vent. Switches are functioning correctly at this time. All tests and checks are good customer to observe; used 1 W10727360 (SWITCH) from stock

Near N Clarksville Rd, Waynesville, OH 45068
Joel L.

Joel L.

FRIDGE KITCHENAID KRFF507HPS00 Door not sealing well in freezer compartment. Causing ice production to slow. Used silicone and reinforced seal for better contact to frame. Unit is cooling well. Fans are operating properly. All other checks are good. Cus to observe. ; used 1 W10841140 () from stock

Near Thistle Ln, Lebanon, OH 45036
Joel L.

Joel L.

KITCHEN KITCHENAID KDFE104HBS0 "Auth - ko9o600ap1Installed dispensor door and gasket, operations are good now. Cus to observe. ; used 1 W10861000 (DISPENSER) from stock"

Near Elizabeth Ct, Mason, OH 45040
Joel L.

Joel L.

DRYER WHIRLPOOL RED4516FW0 "Found door not latching properly, hard to shut, cus has to slam. Adjusted door latch assembly, replaced door catch. Tested operation. All checks are good now. Unit is heating well. And getting good airflow. All other checks are good. ; used 1 279570 (LATCH) from stock"

Near Bristol Ct, Loveland, OH 45140
Joel L.

Joel L.

LAUNDRY WHIRLPOOL RTW4516FW2 "Found sudsing error. Ran unit through recalibration cycle. Tested filling on both hot and cold valves. Getting good water flow. Checked drain hose for possible syphoning of drain during filling. Drain hose is installed correctly. Ran unit on deep water fill and confirmed proper filling and testing of unit, all check are good now"

Near Bristol Ct, Loveland, OH 45140
Joel L.

Joel L.

OVEN MAYTAG MGR5765QDB Unit has bad igniter. Tested continuity and found igniter shorted and not working. Rescheduling for install. ; ordrng 1 WP7432P136-60 (IGNITER 76.83)

Near Black Horse Run, Lebanon, OH 45036
Joel L.

Joel L.

WASHER MAYTAG MVWB835DW "This issue is caused by in improper loading and cycle selection per whirlpool. Unit has no error codes indicating and filling and washing issue, cus to use less detergent and or more water. Adding rinse cycles for better results. All checks are good"

Near Mason Montgomery Rd, Mason, OH 45040
Joel L.

Joel L.

WASHER MAYTAG MHW5630HC0 "File number - 7726896596Started unit up and ran through spin and drain cycle, unit is balanced and not making any noises out of the ordinary. All checks and operations are normal. Called and documented with wp techline. If issue comes back have cus request service in home before returning per whirlpool techline."

Near Mason Montgomery Rd, Mason, OH 45040
Joel L.

Joel L.

XXL FRENCH DOOR WHIRLPOOL WRF767SDEM01 "Arrived to find unit showing PO. But freezer setting at 0. And fridge section setting at 38. Fans are working. Unit was powered off for a few min over the week end, and unknown to the owner the units controls where reset. Unit is cooling well. Cus to observe. If issue comes back. Unit would need both controls due to cycling issue from the control. Mechanically unit is functioning well. W10843055 control main. W11092503 control panel"

Near Falling Brook Dr, Mason, OH 45040
Joel L.

Joel L.

WASHER WHIRLPOOL WTW4950HW1 Unit will need the transmission and the cover. PULLY has dropped down and is rubbing. Transmission is failing. Rescheduling for install. ; ordrng 1 W11035747 (GEARCASE ) and 1 W11409708 (COVER )

Near Joyce Ct, Lebanon, OH 45036
Joel L.

Joel L.

REFRIG WHIRLPOOL ED5LTAXVL01 Unit has small leak from fill valve at back. Will need to replace valve for repair. ; ordrng 1 W10408179 (VALVE )

Near The Ridings, Mason, OH 45040
Joel L.

Joel L.

DISHWASHER WHIRLPOOL KDTE334GPS Checked over unit for leak form door. Found foam inside of unit pulling water during running and causing drip. Also replaced spray arm due to not rotating consistently. All operations are checking good now. Cus to observe.

Near Clovercrest Ct, Mason, OH 45040
Joel L.

Joel L.

FRIDGE ULINE U-CLR1215S-40A "This is a stand-alone ice-machine. We originally received the mod and Ser on a whirlpool refrigerator. After diagnosing the uline ice machine. I have confirmed that we need the recirculating pump for the ice machine. We would need auth for this repair, submitting for auth. ; rqstng P&A on 1 80-54137-00 (RECIRCULATING PUMP. 534.98)"

Near Woodhaven Ct, South Lebanon, OH 45065
Joel L.

Joel L.

STOVE WHIRLPOOL WGE745C0FS00 "Unit has blown switch and possible bad element. Will need both replaced for repair of unit, unit is right at one year of warranty. Customer is supplying closing date for coverage. Rescheduling for repair; ordrng 1 W10823729 (ELEMENT ) and 1 WPW10441696 (SWITCH RIGHT FRONT. )"

Near Harvest Ridge, South Lebanon, OH 45065
Joel L.

Joel L.

MICROWAVE WHIRLPOOL WOC54EC0HS03 It is getting an F1-E6 error code on the microwave. This is due to a fault in the magnetron unit would need to have the mag inverter board and microwave appliance control replaced for repair. Customer to the side unit being new and they are unsure if they want the unit repaired or to pursue having it exchangedW11346197 Magnatron W11325604 inverter board W11325603 control board

Near [6201 - 6253] Orchard Xing, Mason, OH 45040
Joel L.

Joel L.

I-ENABLED DW MAYTAG MDB4949SHZ0 "Replaced both the control panel and the main control. Filled and leak checked unit after repair. No leaks, all checks are good."

Near Stonelick Trce, Pleasant Plain, OH 45162
Joel L.

Joel L.

DISHWASHER KITCHENAID KDTM354DSS4 S22916 covering parts and install labor of parts. Phone rails separating on left side track removed unit and replaced left and right side track. Reinstalled leak checked and tested for proper operation. All checks are good at this time. Customer to observe

Near Appomattox Ct, Loveland, OH 45140
Joel L.

Joel L.

WASHER MAYTAG MHW6630HW0 "Ran unit through fill wash and rinse and drain and spin cycle, checked bellows for tears or loose fittings. Checked pump and hoses at back of unit. Tightened down hose and fittings inside unit. Looked down from frame. Leveled unit. No leaks. Cus to observe."

Near Indian Pond Ct, West Chester Township, OH 45241
Joel L.

Joel L.

RANGE MAYTAG MER6600FZ2 Drawer not able to shut completely flush to back of unit. Adjusted track on lower drawer and used tie in to secure cord at back. All burners and elements are cycling and heating properly. Control panel is functioning correctly and no errors on control board at this time. Customer to observe; used 1 WP8567668 (WIRE TIE) from stock

Near Stonelick Trce, Pleasant Plain, OH 45162
Joel L.

Joel L.

DRYER MAYTAG MGD6630HW0 We’re going through cycle and checked for operation and function of unit. Unit is heating and element of cycling properly door is latching correctly. Rollers belt and pulley all sound good and are functioning correctly at this time. Adjusted panel and back and frame to mitigate vibration used tie on cord for proper operation and safe use. All checks are good at this time customer to observe; used 1 WP8567668 (WIRE TIE) from stock

Near Indian Pond Ct, West Chester Township, OH 45241