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Jeremy F


Local Reviews
for Jeremy

A to Z Appliance Service Rated 4.8 out of 5 stars based on 124 customer reviews

Map of Fairborn, OH

Pleasantly surprised




Review of A to Z Appliance Service

Jeremy arrived even before the "expected window" we had been given. Very professional, finished the job quickly.


Map of Vandalia, OH

great service




Review of A to Z Appliance Service

very professional and quickly solved my refrigerator problem


Map of South Charleston, OH

Great job




Review of A to Z Appliance Service


Map of Sugarcreek Township, OH

Very disappointed. No ice cubes at all after 2 trips to fix the problem.




Review of A to Z Appliance Service

Not at all happy.


Map of Dayton, OH

Great service




Review of A to Z Appliance Service


Map of Dayton, OH

Diagnostics




Review of A to Z Appliance Service

I found the technician (Jeremy) to be very professional and knowledgeable of my Maytag. He was here and gone in maybe 15 minutes.


Map of Beavercreek, OH

Great service...answered questions, replaced parts, fixed the problem...quick and efficient!




Review of A to Z Appliance Service

Super...see above.


Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate it.


Map of Dayton, OH

Jeremy was great




Review of A to Z Appliance Service

Jeremy was clean, knowledgeable and personable. We really appreciated his honesty and his “on time” service


Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate it.


Map of Dayton, OH

Randy




Review of A to Z Appliance Service

Great service


Response from A to Z Appliance Service:

Thank you very much for the review.


Map of Middletown, OH

Great service




Review of A to Z Appliance Service

Very clean, obviously informed on the machine. Not condescending to older people


Response from A to Z Appliance Service:

Thank you very much for the review.


Short Notice




Review of A to Z Appliance Service

Called the office on a Friday morning needing serivce to check-out refrigerator and within several hours a technician was on site. The office in-take lady was outstanding. She was extremely profiessional and genuinely concerned about my situation. I will first call A to Z for any appliance repair in the future.


Response from A to Z Appliance Service:

Thank you very much for this review. We appreciate it.


John




Review of A to Z Appliance Service

All went well


Response from A to Z Appliance Service:

Thank you


Great service




Review of A to Z Appliance Service

He was right on time and very knowledgeable!!


Prompt, courteous, and knowledgeable




Review of A to Z Appliance Service

The repair technician not only arrived on time, but I was notified that he would arrive shortly before he actually did via text message. He found the problem quickly and fixed it. He turned a bad experience into a good one in about 10 minutes.


Right on time and done fast




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for this review


Freezer service




Review of A to Z Appliance Service

Super helpful and professional


Response from A to Z Appliance Service:

Thank you for this review


Great and courteous service




Review of A to Z Appliance Service

Very pleased


Dishwasher issue




Review of A to Z Appliance Service

Great Customer Service and quick response time to fix our dishwasher!!


Fast, accurate service!




Review of A to Z Appliance Service

The technician was very polite and understanding. He didn’t make me feel goofy because the issue was operator error. 😀


Response from A to Z Appliance Service:

Thank you for this review


Good Service




Review of A to Z Appliance Service

Repair guy very professional and new what he needed to do.


Bill




Review of A to Z Appliance Service

Technician was above excellence!!!!


Great service!




Review of A to Z Appliance Service

Great service on the phone and a from the tech who came to our house. The customer service person, on the phone, was honest about the parts being under warranty and the cost estimate for labor. The tech called and arrived early


Response from A to Z Appliance Service:

Thank you very much for the review.


Misdiagnosed the problem -- out $$$.




Review of A to Z Appliance Service

All of a sudden, our 2 year old Whirlpool refrigerator door dispenser stopped working -- ice and drinking water. No ice and just a trickle of drinking water. Jeremy from A to Z diagnosed the problem on May 14, 2019, for $96.75. "Checked water valve, found valve not getting water, checked incoming water, incoming water has high pressure, causing water to come out slow, and then not at all, needs pressure regulator to fix issue, customer not to repair at this time." My refrig owner's manual says water pressure can be 35 to 120 psi for the refrig. I have a pressure regulator on main water line which reads "52" psi. A to Z quote was $96.66 for the part and $98.75 for install labor, plus tax...just over $200.00 to install a 2nd pressure regulator (this one in the ice maker line). If the 2nd pressure regulator I was told I needed didn't fix the problem, I'd simply be out $200.00+ and was told I'd then need to call a plumber. I declined the repair and had a plumber come to the house on May 20, 2019 ($110.00 rate for first hour). He verified house psi was "52", and said it appeared to be LOW water pressure causing the refrig problem. After he left, I pulled the refrigerator out, and there was not one, but two sharp bends in the plastic water line, basically pinching the water almost completely off. No idea how they got there initially. I straightened the line out, applied some additional tape to the line and back of refrig to keep it straight, rolled the refrigerator back, and now it's once again working fine. So it never was a "high water pressure" problem. On the upside, "Roxie" in the office and "Jeremy" were both polite.


Response from A to Z Appliance Service:

Thank you for the review. I can assure that if we would have put the part on and it did not change anything, we would have removed it and not charged you for it. We do apologize that our tech missed the sharp bends in the water line, behind the refrigerator. You review will help us in future tech meetings as we work with the techs on continuous improvement. Again, thank you for the review.


Great swrvice




Review of A to Z Appliance Service

Took a little bit to get my washing machine fixed, and so far it’s working great. Your service is very dependable


Dissatisfied customer




Review of A to Z Appliance Service

It was just a repair man reciting the basic saying: “That’s just how maytag made the machine to work” There was no listening or trying to understand the problem I was having with the machine. It was a very bad experience!


Response from A to Z Appliance Service:

Sorry you are disappointed in our techs findings. After checking each of the components, he determined that there is nothing that would change if he replaced any parts. All parts were passing the diagnostic testing. If there is a part that is failing, it will likely show up in the near future so that we can make sure the right part is replaced. At this point though, there is nothing that will change by replacing any parts. Thank you for the review.


Jeremy F.

Jeremy F.

WASHER MAYTAG MVWX655DW1 "Checked for error codes, no stored error codes, checked lid latch, calibrated unit, call tech line to verify function, all operations normal, checks ok."

Near Oakton Cir, Dayton, OH 45440
Jeremy F.

Jeremy F.

BELLA KITCHENAID KRFC704FSS00 "Found ice maker motor not cycling, replaced ice maker, ice maker is cycling, and calling for water, checks ok.; pckd up 1 WPW10908391 (ICE MAKER)"

Near Glenheath Dr, Kettering, OH 45440
Jeremy F.

Jeremy F.

OVEN WHIRLPOOL WFC310S0EW3 "Check incoming power unit is getting 240, and what’s 20 to both sides, called Whirlpool with issue talk to tech line, take William for me to change out control board, change control board, Unit came on, went into big cycle, plug outlet made a popping noise and tripped breaker, customer to have outlet checked out.; pckd up 1 WPW11122533 (ELECTRONIC CONTROL )"

Near Troy St, Dayton, OH 45404
Jeremy F.

Jeremy F.

DRYER WHIRLPOOL WED8000DW4 "Found door catch is broken not allowing door to close, needs door catch replaced Catch, door is opening and closing normal, checks OK.; pckd up 1 WPWPW10610880 (DOOR CATCH)"

Near Centre Dr, Fairborn, OH 45324
Jeremy F.

Jeremy F.

REFRIGERATOR SAMSUNG RT18M6215SG "Found ice maker not cycling, or calling for water, needs ice maker replaced, ice maker DA97-07603B , customer to think about repair."

Near E Dayton Yellow Springs Rd, Fairborn, OH 45324
Jeremy F.

Jeremy F.

RANGE KITCHENAID KSDG950ESS1 "Found buttons on UI not responding, reset control, tested unit, all buttons now r spending, checks ok."

Near Stewart Dr, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

DISHWASHER WHIRLPOOL DU1145XTPB8 "Found chopper not turning, and not pushing water to spray arms, replaced chopper, tested unit, upper rack is gettin good spray, checks ok."

Near W Enon Rd, Fairborn, OH 45324
Jeremy F.

Jeremy F.

DISHWASHER MAYTAG MDB7749SBM3 "Found control panel broken on right side causing door to not latch correctly, also found latch not releasing correctly, needs panel, and latch replaced.; ordrng 1 W10811169 (panel-cntl) and 1 WPW10653840 (door latch)"

Near Sudbury Dr, Dayton, OH 45420
Jeremy F.

Jeremy F.

DISHWASHER LG LDT5678ST "Drain hose received is for drain pump, and not long drain hose, could not find another drain hose on parts breakdown, customer is going to call LG to see if they can get him the correct drain hose."

Near Brehm Blvd, Fairborn, OH 45324
Jeremy F.

Jeremy F.

WASHER MAYTAG MVWB835DW4 "Checked for error codes, found UI stuck key, reset UI, calibrated unit, ran test cycle, all operations normal, checks ok."

Near Faircreek Ridge Dr, Fairborn, OH 45324
Jeremy F.

Jeremy F.

WASHER MAYTAG MVWB865GW0 "Checked error codes, found long drain, checked drain pump, found drain pump humming, but not draining, replaced drain pump, unit is draining, ran test cycle, all operations normal, checks ok.; used 1 W10876600 (DRAIN PUMP) from stock"

Near Sherbourne Way, Xenia, OH 45385
Jeremy F.

Jeremy F.

FREEZER WHIRLPOOL WRF555SDFZ08 "Check door, check sealed, found door was not closing correctly causing frost on the left-hand side, instructed customer on opening and closing of the door, door is closing and ceiling correctly, checks OK."

Near Oakbrook Blvd, Beavercreek, OH 45434
Jeremy F.

Jeremy F.

"M/W OTR, PURCHA" WHIRLPOOL WMH73521CS6 "Found light bulb had broken in socket causing spark, removed light bulb socket, and found wire harness has melted end, needs socket, and wire harness replaced, wire harness is no longer available, customer to look at replacing unit."

Near Dayton, OH 45434
Jeremy F.

Jeremy F.

WASHER MAYTAG MHW5500FW1 "Checked door, checked bellows, found bellows not giving good seal on bottom of door, needs bellows replaced.; ordrng 1 WPW10237499 (bellow)"

Near Fairborn, OH 45324
Jeremy F.

Jeremy F.

WASHER WHIRLPOOL WTW4815EW0 "Checked for error codes, found basket speed fault, checked shifter, checked motor, checked gear case, found bearings on gear case making grinding noise, and not allowing basket to get to speed, found hot water side of water valve not allowing water through, needs tub rebuild, and water valve replaced, needs second tech to remove tub.; rqstng P&A on 1 W10371566 (tub) and 1 W10554251 (spin basket) and 1 W11255272 (gearcase) and 1 WP8533928 (screw) and 1 WPW10215093 (clean out filter) and 1 WPW10683603 (water inlet valve)"

Near Charleton Mill Rd, Xenia, OH 45385
Jeremy F.

Jeremy F.

DRYER MAYTAG MED5630HC0 "Replaced all parts ordered, tested unit, unit is heating, checks ok."

Near Wenlan Ct, Beavercreek, OH 45430
Jeremy F.

Jeremy F.

OVEN WHIRLPOOL MGR7662XB4 "Found igniter was loose causing spark to not get to gas, tightened down igniter, oven is igniting, and heating up, checks ok."

Near Jones St, Dayton, OH 45410
Jeremy F.

Jeremy F.

DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Ran through test cycle, found pump, and motor not coming on, checked pump, and motor, motor is not ohmng, checked power from control to pump, and motor, found no power to pump, needs pump, and motor, and control replaced.; ordrng 1 W11087376 (pump&motor) and 1 W11305297 (cntrl-elec)"

Near Soldiers Home Rd, Miamisburg, OH 45342
Jeremy F.

Jeremy F.

WASHER WHIRLPOOL WTW8500DC0 "Checked for error codes, found F5E3 lid will not unlock, went through test 8, found control not actuating lid latch, needs control, and lid latch replaced.; ordrng 1 W10812418 (cntrl-elec) and 1 W10861642 (latch)"

Near Tearose Circle, Fairborn, OH 45324
Jeremy F.

Jeremy F.

DRYER MAYTAG MED3500FW0 "Replaced motor, blower wheel, and housing, tested unit, unit is heating, all operations normal, checks ok."

Near Dayton, OH 45419
Jeremy F.

Jeremy F.

DISHWASHER MAYTAG MDB7749SBM3 "Replaced control panel, and latch, door is opening, and closing normally, tested unit, all operations normal, checks ok."

Near Sudbury Dr, Dayton, OH 45420
Jeremy F.

Jeremy F.

COOKTOP WHIRLPOOL G7CE3034XS00 "Found front right, and front left burner knobs broken not turning burners on, replaced knobs, tested unit burners are coming on and heating up normally, checks OK.; pckd up 2 WPWPW10316664 (KNOB)s"

Near Hackberry Ln, Beavercreek, OH 45431
Jeremy F.

Jeremy F.

DRYER WHIRLPOOL LEQ8611LWO "Ran test cycle, found drum is warped, and is scraping on door panel, needs drum, and door panel replaced, customer is going to replace unit."

Near Bordeaux Dr, Fairborn, OH 45324
Jeremy F.

Jeremy F.

RANGE - GAS SAMSUNG NX58H5600SSAA "Replaced switch membrane, and pcb board, tested unit, all buttons are working, checks ok."

Near Kingsfield Ct, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

WASHER ROPER RTW4516FW2 "Checked for error codes, found over suds, found unit has a very long drain hose about 15-20 feet, called tech line to verify issue file #7725576130, was informed drain hose cannot be extended more than 4 feet due to time of draining, issue can also cause damage to drain pump, calibrated unit, ran test cycle, all operations normal, checks ok."

Near Xenia Ave, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Found freezer evaporator fan making a loud vibration noise, reinstalled fan and fan blade, refrigerator is running normally no noises, checks OK."

Near S Tecumseh Rd, Springfield, OH 45502
Jeremy F.

Jeremy F.

COOKTOP KITCHENAID KSIB900ESS2 "Replaced display, tested unit, all functions are normal, checks ok."

Near Robin Hood Dr, Fairborn, OH 45324
Jeremy F.

Jeremy F.

DRYER ROPER RED4440VQ1 "Checked incoming power, checked power from timer, and motor, found timer not sending voltage to element, needs timer replaced, customer does not want to move forward with repair, and will replace unit."

Near W Garland Ave, Fairborn, OH 45324
Jeremy F.

Jeremy F.

WASHER WHIRLPOOL WFW9550WW00 "Checked for error codes, found F21 long drain, checked drain hose, found drain hose too far down in drain, checked drain pump, found drain pump filter clogged, cleared out filter, ran through test, unit is draining, all operations normal, checks ok."

Near Horseman Dr, Fairborn, OH 45324
Jeremy F.

Jeremy F.

OVEN WHIRLPOOL WFE540H0ES0 "Found F9E0 error code, checked incoming power, found 260 volts, and then would drop to 33, checked again, and same thing, customer to have electrical checked."

Near Alter Rd, Dayton, OH 45424
Jeremy F.

Jeremy F.

WASHER WHIRLPOOL CAE2745FQ0 "Found unit is drain cycle, checked drain pump, found drain pump just humming, and not draining, replaced drain pump, tested unit, unit is draining, all operations normal, checks ok.; pckd up 1 WPW10276397 (drain pump assy)"

Near Lexington Ave, Dayton, OH 45402
Jeremy F.

Jeremy F.

"M/W OTR, PURCHA" WHIRLPOOL WMH32519HW3 "After opening door to unit, found unit is damaged, called tech line, and was informed unit needs opened up to see what needs repaired, needs microwave lift for return visit.; ordrng 1 MWTOOL (LIFT)"

Near Ace Pl, Dayton, OH 45417
Jeremy F.

Jeremy F.

DRYER MAYTAG MED5630HC0 "Checked incoming power, checked thermistor, checked thermostat, checks heating element, found element, and thermostat not ohmng, needs thermostat, and element replaced.; ordrng 1 280148 (cutoff-tml) and 1 WP3387747 (element)"

Near Wenlan Ct, Beavercreek, OH 45430
Jeremy F.

Jeremy F.

WASHER WHIRLPOOL MVWB765FW3 "Checked for error codes, found long fill error, checked water valve, found cold side ceased, and hot side partially closed letting water fill up tub when not in use, replaced valve, calibrated unit, unit is getting water, checks ok.; used 1 W11165546 (VALVE) from stock"

Near Larcomb Dr, Huber Heights, OH 45424
Jeremy F.

Jeremy F.

RANGE JENN-AIR JDS1750FS0 "Replaced vent trim, no damage found, checks ok."

Near William and Mary Ct, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

RANGE - GAS SAMSUNG NX58H5600SSAA "Found unit has error code SE, unplugged unit, and checked all connections, plugged unit back in, checked all functions, no error code, all operations normal, checks ok."

Near Kingsfield Ct, Yellow Springs, OH 45387
Jeremy F.

Jeremy F.

DRYER WHIRLPOOL LER5636EQ3 "Checked incoming power, checked element, checked thermostat, found element, and thermostat not ohmng, replaced element, thermostat, and vent hose, unit is heating, checks ok.; used 1 279816 (CUTOFF), 1 279838 (ELEMENT), and 1 DFLX8 (FLEX-VENT) from stock"

Near Saratoga Dr, Fairborn, OH 45324
Jeremy F.

Jeremy F.

LAUNDRY WHIRLPOOL WTW7040DW0 "Checked for error codes, found communication error, checked control, checked UI, found control, and UI not communicating, also found lid latch is damaged, needs control, UI, and lid latch replaced, lid latch W10810403 , control W10812423 , UI W10858298

Near Mershon Ave, Dayton, OH 45420
Jeremy F.

Jeremy F.

WASHER ROPER RTW4516FW2 "Checked for error codes, found over suds, calibrated unit, ran through test cycle , all operations normal, checks ok."

Near Centre Dr, Fairborn, OH 45324
Jeremy F.

Jeremy F.

DISHWASHER WHIRLPOOL MDB4949SDZ0 "Checked water valve, checked drain hose check valve, checked drain line, found drain hose does not have a loop causing water to back flow into unit, drain hose is not long enough to create loop, customer to have drain hose fixed."

Near Liscum Dr, Dayton, OH 45417