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Jeremy F


Local Reviews
for Jeremy

Rated 4.8 out of 5 stars based on 68 customer reviews

Map of Milford, OH

JA




National scheduling office in Texas is a joke, and the rep was obnoxious. I almost chose not to do business with you because of her. The local rep was great however, and saved your image.


Map of Cincinnati, OH

Excellent and efficient.





Map of Mason, OH

Wonderful customer service




Called about a warranty issue and it was immediately addressed. I was extremely pleased and grateful for their prompt response. Thanks again!


Response from A to Z Appliance Service:

Great and Thank you very much.


Map of Cincinnati, OH

Great Service, Quick Repair




Jeremy did an outstanding job fixing my ice maker on my fridge. He was very professional, and diagnosed and fixed the problem quickly.


Response from A to Z Appliance Service:

Thank you for taking the time to leave this review. Jeremy does a good job for us and all of our techs appreciate customers taking the time to review their work.


Map of Cincinnati, OH

Awesome Service!




Quick, efficient, pleasant, great clean-up work, problem fixed!


Response from A to Z Appliance Service:

Thank you


Map of Maineville, OH

Very good service, still under original warranty.





Response from A to Z Appliance Service:

Thank you.


Map of , CT

warranty repair on Whirlpool electric stove top




Our repair service man was prompt, professional and courteous. He replaced the defective glass top of the range, and answered any questions we had. I would highly recommend him and your company.


Map of Loveland, OH

Excellent Service.





Response from A to Z Appliance Service:

Thank you


Map of Loveland, OH

Incredible service!




Once again, Jeremy proved to be a consummate professional and a very valuable asset to A to Z Appliance Repair. Many thanks for getting the non-working new Whirlpool washer & dryer up and running as they should have when delivered from Lowe's in Milford.


Response from A to Z Appliance Service:

Thanks for taking the time to review the work done by Jeremy. We are happy to have him on our team.


Map of Maineville, OH

Wonderful and friendly service!




While I have been frustrated with the issues I’ve had with my refrigerator; that is only 3 years old and was expensive (they just don’t make things like the used to), the service I have received from A-Z has been wonderful! From the moment I call them for service, up until the tech is walking out the door!


Response from A to Z Appliance Service:

Great and Thank you


Linda





Response from A to Z Appliance Service:

Thank you


great service and very polite and helpful




jeremy was very polite and went right to work and fixed the problem.


Response from A to Z Appliance Service:

Thank you for taking the time to recognize Jeremy in this review. He does a very good job for us.


Good service




Good service


Response from A to Z Appliance Service:

Thank you for the review


Great service





Response from A to Z Appliance Service:

Thank you


Great Service Rep!!





Response from A to Z Appliance Service:

Thank you very much


Outstanding service!




A to Z is the epitome of incredible customer service and on-site service. Jeremy takes pride and ownership in his work and is a valuable asset to A to Z. Whatever he is paid, he deserves more!


Response from A to Z Appliance Service:

Thank you very much for this review. We are happy to have Jeremy on our team.


Great service and very quick




Great job and very good service person


Response from A to Z Appliance Service:

Thank you very much for this review


Pamela Lindeman




Great job, fast and efficient


Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate it and will continue to take our service to the next level


Great Service





Response from A to Z Appliance Service:

Thank you


I feel ripped-off . . .




This was an experience I am still reeling from . . . Last week I had to remove my oven door to retrieve an object that had fallen in between the two layers of glass. After retrieving the object the door for some reason wouldn't quite realign on the hinges, and was catching on the self cleaning latch at the top of the door opening. I watched a few videos, and even took the door apart trying to determine WHY it wouldn't just slide back on and fully close. After numerous attempts to get the door back in place I finally called Maytag and they booked an appointment with A to Z Appliance Service. The appointment was originally scheduled for Monday, January 21st but the company called me yesterday and said they had a tech in the area and wanted to know if I would like them to come by rather than wait until Monday. I agreed. When the techs arrived I took them into the kitchen and described the issue. I even demonstrated the problem by removing the door and sliding it back down on the hinges. Apparently, when I did so, my door actually seated itself correctly on the hinges. It was no longer hitting the latch. The tech from A to Z looked at at the hinges, and confirmed that the door was now closing as it should. Although I was thrilled my door was now closing, I wasn't quite as thrilled when I was told that my "service" call was going to cost me $96.30. I then asked him if he could somehow cut me some slack, since he literally didn't have to "fix" anything . . . He was cut and dry about it, and flatly refused. I would have been fine with being charged a modest fee for their time (even $45 or $50), but in my mind, charging me $96.30 when there was nothing for them to fix is just plain wrong. I would NEVER recommend A to Z to ANYONE.


Response from A to Z Appliance Service:

Thank you and I apologize that you feel ripped off. I am glad that we were able to move you up on the calendar and that your appliance is working now.


Outstanding service, etc.




Jeremy was extremely knowledgeable, friendly, helpful and courteous.


Response from A to Z Appliance Service:

Thank you very much. Our techs really appreciate being recognized for their service by their customers.


Perfect




These service techs were amazing; no filling around. Professional, courteous, clean and got right to the resolution. Definitely A++ in my book-- thx!


Response from A to Z Appliance Service:

Thank you very much for this review.


Great Service





Response from A to Z Appliance Service:

Thank you


Excellent Expreience




Jeremy arrived as scheduled, understood the issue and resolved the problem. He was courteous and patient. Though this was a warranty matter he treated it professionally. I will retain the telephone number should I need service in the future


Response from A to Z Appliance Service:

Thank you very much for this review.


Joe





Jeremy F.

Jeremy F.

MICROWAVE WHIRLPOOL WMH78019HW2 "Checked convection mode on unit, found fan making grinding noise while running, needs new convection fan.; ordrng 1 MICROWAVELIFTTOOL and 1 WPW10571554 (chamber)"

Near Bentley Pass Ln, Loveland, OH 45140
Jeremy F.

Jeremy F.

KITCHEN WHIRLPOOL WFC150M0EW3 "Checked burners, found burners on stove are two stage burners, and unit needs single stage burner, needs burners replaced.; ordrng 2 W11255551 (BURNER)s and 2 W11255552 (BURNER)s"

Near Robin Ave, Loveland, OH 45140
Jeremy F.

Jeremy F.

ALPHA - CLYDE MAYTAG MHW4300DW0 "Checked for error codes, while entering diagnostics unit would blink, and turn off, had to enter for diagnostics multiple times before I was able to get in, found 9-1 8-2 3-1, checked water pressure hose, and sensor, found sensor is faulty, found control not going into selected mode, needs new pressure switch, and control, switch WPW10448876 , control W11030502, customer to look at replacing unit."

Near Wolfpen Pleasant Hill Rd, Milford, OH 45150
Jeremy F.

Jeremy F.

REFRIG WHIRLPOOL WRS588FIHZ00 "Found unit not cooling, checked evap, found evap had frozen over, checked defrost heater, found heater not ohmng, checked control, found control not sending correct voltage to heater causing heater to fail, needs new control, and heater.; ordrng 1 W10857624 (heater) and 1 W11089236 (cntrl-elec)"

Near Kenwood Rd, Blue Ash, OH 45242
Jeremy F.

Jeremy F.

REFRIGERATOR KITCHENAID KRMF706EBS00 "Found evap in freezer was frosted over not allowing air to go to ice maker, and making buzzing noise, cleaned off evap, found drain plugged, cleaned out drain, found thermistor on bend of suction line, moved, and secured thermistor in correct location, unit is cooling, and draining normally, checks ok."

Near Deer Path, Milford, OH 45150
Jeremy F.

Jeremy F.

REFRIGERATOR KITCHEN AID KSCS25INSS01 "Replaced control, fan is coming on, and unit is cooling, checks ok."

Near Timber Ln, Mason, OH 45040
Jeremy F.

Jeremy F.

WASHER WHIRLPOOL WTW4950HW1 "Checked incoming power, unit is getting 120 at control, checked control, control is not sending voltage out, needs new control.; ordrng 1 W11256105 (CONTROL)"

Near Arborhill Ln, Cincinnati, OH 45241
Jeremy F.

Jeremy F.

KITCHEN KITCHENAID KUDP01ILWH2 "Checked incoming water, checked water valve, checked pump, and motor, unit is getting water, ran through test cycle, all operations normal, checks ok."

Near St Ives Pl, Wetherington, OH 45069
Jeremy F.

Jeremy F.

REFRIGERATOR KITCHENAID KFXS25RYMS4 "Found blockage in drain, cleared out drain, unit is draining normally, checks ok."

Near Fay Rd, Loveland, OH 45140
Jeremy F.

Jeremy F.

DISHWASHER WHIRLPOOL WDF520PADM7 "Replaced deflector, vent, and seal, ran through test cycle, no leaks, checks ok."

Near Benchmark Ln, Cincinnati, OH 45242
Jeremy F.

Jeremy F.

DISHWASHER WHIRLPOOL MDB8989SHZ0 "Replaced pump, and motor, ran through test cycle, motor is quiet, no grinding noise, checks ok."

Near Jewett Dr, Cincinnati, OH 45215
Jeremy F.

Jeremy F.

LAUNDRY WHIRLPOOL WTW7000DW2 "Confirmed issue of white residue on clothes, checked for error codes, found UI stuck key, checked water valve, checked spin, and agitation, checked drain pump, called tech line file #7724168416, was informed by tech line unit is working as normal, informed customer of load size, checks ok."

Near Oliver Rd, Cincinnati, OH 45215
Jeremy F.

Jeremy F.

KITCHEN WHIRLPOOL WDF520PADM7 "Checked for error codes, checked pump, and motor, checked heating element, checked drain pump, all operations normal, checks ok."

Near Liberty Cir, Liberty Township, OH 45069
Jeremy F.

Jeremy F.

REFRIGERATOR WHIRLPOOL WRF767SDEM01 "Found fresh food evap had frozen over, cleaned out evap, found thermistor was loose, checked thermistor in diagnostics, thermistor checks good, found pantry UI is shorted, tested dc voltage from UI, dc voltage not allowing unit to defrost fresh food evap, unplugged UI, reset unit, secured thermistor, unit is cooling, checks ok."

Near W Hartford Ct, West Chester Township, OH 45069
Jeremy F.

Jeremy F.

WASHER WHIRLPOOL MVWB835DW2 "Checked error codes, found over load error, checked spin, checked agitator, checked gear case, checked rotor, and stator, calibrated unit, ran through test, all operations normal, checks ok."

Near E Kemper Rd, Cincinnati, OH 45246
Jeremy F.

Jeremy F.

REFRIGERATOR WHIRLPOOL WRS555SIHZ00 "Found water inlet for ice maker was frozen, cleaned out ice buildup, ran ice maker through diagnostics, ice maker is harvesting, checked water valve for ice maker in diagnostics, unit is getting water now, checks ok."

Near Rydal Ln, Mason, OH 45040
Jeremy F.

Jeremy F.

MICROWAVE WHIRLPOOL JMV8208CS1 "Checked door, checked grill vent, found grill vent cracked, and falling off when opening door, needs new grill vent, and mounting brackets.; ordrng 1 W10701699 (grill-vent) and 1 W10810989 (brkt-mount) and 1 W10830163 (brkt-mount)"

Near Stone Ct, Cincinnati, OH 45242
Jeremy F.

Jeremy F.

REFRIGERATOR KITCHEN AID KSCS25INSS01 "Replaced evap fan, found control not sending correct voltage to fan, needs new control.; ordrng 1 WP2307037 (cntrl-elec)"

Near Timber Ln, Mason, OH 45040
Jeremy F.

Jeremy F.

LAUNDRY MAYTAG MVWB835DW3 "Found left side hinge area had broken off causing lid to fall off, replaced lid, lid is opening, and closing normally, recalibrated unit, ran through test cycle, all operations normal, checks ok."

Near Birchwood Ct, Mason, OH 45040
Jeremy F.

Jeremy F.

REFRIGERATOR KITCHENAID KRFF302ESS01 "Found condenser coils vibrating against cabinet, put spacer in to dampen downs, coils are quiet, checks ok."

Near Patrilla Ln, Cincinnati, OH 45249
Jeremy F.

Jeremy F.

OVEN KITCHENAID KDRP462LSS08 "Found control not getting power, checked thermal fuse, checked thermostat, found thermostat, and thermal fuse not ohmng, needs new thermostat, and fuse.; ordrng 1 WP8300802 (thrmst-fix) and 1 WPW10638608 (fuse)"

Near Cooper Rd, Blue Ash, OH 45241
Jeremy F.

Jeremy F.

COOKTOP WHIRLPOOL WFE505W0HZ0 "Checked cook top, found small crack starting in the front left burner area, needs new cook top.; ordrng 1 W11175876 (COOK TOP)"

Near Hamilton Ave, Cincinnati, OH 45224
Jeremy F.

Jeremy F.

DRYER MAYTAG MEDB765FW0 "Replaced springs, and catch, door is closing, and latching normally, checks ok."

Near E Mills Ave, Cincinnati, OH 45215
Jeremy F.

Jeremy F.

DISHWASHER WHIRLPOOL MDB8989SHZ0 "Checked for error codes, checked drain pump, checked pump, and motor, found pump making loud grinding noise, checked incoming water, needs new pump, and motor.; ordrng 1 WPW10591570 (pump&motor)"

Near Jewett Dr, Cincinnati, OH 45215
Jeremy F.

Jeremy F.

OVEN KITCHENAID KEBS209BWH01 "Installed part, unit has power going to the UI, but UI is not coming on, needs new UI, UI W10570024, customer does not want to continue with repair, removed parts previously installed, customer to look at replacing unit."

Near Old Hickory Dr, Cincinnati, OH 45243
Jeremy F.

Jeremy F.

DISHWASHER MAYTAG MDB8959SFZ4 "Found side of tub has dent in it, found right side support is bent badly, found pump, and motor damaged under unit, called partner team for warranty coverage, talked to tech line about damage, was given file #7724132316, warranty to cover all parts needed.; ordrng 1 W10681492 (tub-dishwr) and 1 W11167239 (COVER BOX) and 1 WPW10190778 (wheel) and 1 WPW10591570 (pump&motor) and 1 WPW10681564 (support)"

Near Zinsle Ave, Cincinnati, OH 45213
Jeremy F.

Jeremy F.

KITCHEN KITCHENAID KDTM354DSS4 "Checked for error codes, found 7-1 no heat, checked heating element at control, found control not sending correct voltage to element, checked element, element not ohmng, found racks, and water tubes has bacteria buildup due to heating element not coming on, needs control, element, spray arms, racks, and tubes replaced.; ordrng 1 W10473831 (manifold) and 1 W10703867 (heater) and 1 W10728863 (dishrack) and 1 W10854216 (cntrl-elec) and 1 W10884490 (arm-spray) and 1 W11023966 (dishrack) and 1 WPW10195028 (vent) and 1 WPW10195032 (deflector) and 1 WPW10340542 (manifold) and 1 WPW10340745 (tube-feed) and 1 WPW10448645 (arm-spray) and 1 WPW10469574 (vent)"

Near Grand Oaks Ln, Cincinnati, OH 45242
Jeremy F.

Jeremy F.

DRYER ROPER RED4640YQ1 "Checked incoming power, incoming power is good, found motor not able to handle normal loads, needs new motor, customer to think about repair, motor 279827."

Near Pfeiffer Rd, Cincinnati, OH 45242
Jeremy F.

Jeremy F.

OVEN KITCHENAID KEBS209BWH01 "Replaced fuse, and blower, found transformer getting 120, but not sending voltage to UI, called tech line to verify, needs new transformer.; ordrng 1 WPW10354052 (transformr)"

Near Old Hickory Dr, Cincinnati, OH 45243
Jeremy F.

Jeremy F.

KITCHEN KITCHENAID KDTM354DSS5 "Checked incoming water, checked water valve, checked pump, and motor, checked drain pump, found incoming water line was frozen not allowing water to come in, line is defrosted, ran through test cycle, calibrated unit all operations normal, checks ok."

Near Andrea Dr, Loveland, OH 45140
Jeremy F.

Jeremy F.

REFRIG WHIRLPOOL WRS588FIHZ00 "Checked ice maker, checked incoming water, found incoming water inlet frozen due to power outage, defrosted inlet, ice make is getting water, checks ok."

Near Terwilligers Trail, Cincinnati, OH 45249
Jeremy F.

Jeremy F.

OVEN IKEA IBS550PWS01 "Replaced sensor, unit is heating normally, checks ok."

Near Summers Pond Dr, Loveland, OH 45140
Jeremy F.

Jeremy F.

OVEN KITCHENAID KSDG950ESS0 "Checked error codes, found F8-E0, checked blower at control, blower has 106 ohms, checked hall sensor at control, sensor is getting 5vdc, called tech line, found cooling fan humming, but not turning, needs new cooling fan.; ordrng 1 WPW11107275 (COOLING FAN)"

Near Blackstone Pl, Loveland, OH 45140
Jeremy F.

Jeremy F.

MICROWAVE WHIRLPOOL WOC54EC0AS04 "Checked door latch motor, checked microwave cooling fan, found cooling fan making grinding noise when running, needs new cooling fan.; ordrng 1 W10838964 (motor-fan)"

Near Virgie, KY 41572
Jeremy F.

Jeremy F.

MICROWAVE WHIRLPOOL WOC54EC0AS04 "Replaced sensor, ran through test, unit is heating normally, checks ok.; pckd up 1 W10859573 (sensor)"

Near Oak Grove Lane, Maineville, OH 45039
Jeremy F.

Jeremy F.

DISHWASHER WHIRLPOOL WDF330PAHS0 "Replaced tracks, and stops, opened, and closed rack, stops are staying in place, checks ok."

Near Heritage Blvd, Maineville, OH 45039
Jeremy F.

Jeremy F.

DISHWASHER WHIRLPOOL WDTA50SAHZ "Checked drain pump, checked drain line, found drain line frozen, customer to leave bottom panel open, and heat under unit, checks ok."

Near Dakota Run, Maineville, OH 45039
Jeremy F.

Jeremy F.

REFRIGERATOR WHIRLPOOL WRX988SIBE00 "Replaced gasket, door is closing, and sealing normally, checks ok."

Near Tollgate Ln, Cincinnati, OH 45242
Jeremy F.

Jeremy F.

72" BM KITCHENAID KFCS22EVMS00 "Found temps above 50 degrees in both fridge, and freezer, checked evap, no frost on evap, checked start device, found start device getting power, and turning on compressor, checked compressor, found compressor running, and very hot, compressor is not sending refrigerant through system, needs compressor replaced, compressor W10160407, customer to look at replacing unit."

Near Hickory Ridge Ln, Loveland, OH 45140
Jeremy F.

Jeremy F.

REFRIGERATOR KITCHENAID KFXS25RYMS4 "Checked freezer drain, found duckbill style drain getting plugged, and backing up the water causing a leak from freezer door, replaced drain with new p-trap drain, use S38253 for part.; used 1 W10619951 (P-TRAP) from stock"

Near Fay Rd, Loveland, OH 45140