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Jake S.


Local Reviews
for Jake

Rated 4.6 out of 5 stars based on 36 customer reviews

Map of Dayton, OH

Great Service




Great job. A to Z Appliance called when there was a cancellation so my washer was repaired 3 days earlier.


Map of Fairborn, OH

Dishwasher repair




Highly recommend their extremely knowledgeable technicians that come to do the work. Major negative is dealing with their "customer service" representative that does not know the meaning of the word. Due to interactions with her, it makes it difficult to evaluate A to Z as highly as the work performed. I let the technician know of the complaint.


Map of Dayton, OH

Whirlpool Appliance





Response from A to Z Appliance Service:

Thank you


Map of Dayton, OH

Customer Service Review




Jake was polite and friendly and called ahead of time before his arrival.


Map of Springfield, OH

Great job!




Jake was knowledgeable, personable and efficient!


Map of Enon, OH

Wonderful Experience




Very professional, timely, and efficient. Will definitely use again in the future!


Response from A to Z Appliance Service:

Thank you very much for taking the time to leave this review.


Map of Dayton, OH

good service





Response from A to Z Appliance Service:

Thank you


Map of Fairborn, OH

As always, great service




We have used your service numerous times and have come to expect excellent service. We have never been disappointed, and have recommended your company to others. Keep on doing exactly what you're doing.


Response from A to Z Appliance Service:

Thank you very much for this review. We really appreciate it.


Map of Dayton, OH

Richard




Service performed 4 different times. At no time had the problem been corrected. The ice maker in the Refrigerator has not supplied any ice after 4 visits. The cost of the 4 visits with labor and parts cost me $401.73.


Response from A to Z Appliance Service:

Sorry you were disappointed in the service received. The door not closing properly will affect the operation of the icemaker, so that first part was easy to see that it was bad. Unfortunately, it can take hours (or a day) after the repair to see the icemaker make ice. When that failed, we came back out and talked to the manufacturer to determine that the fill valve readings were not correct. If you would like to talk further on this, please give us a call. We would like to get the machine working for you and will gladly update the manufacturer if we determine that the new part that was installed, was bad.


Map of Woodbourne-Hyde Park, OH

Dishwasher repair




Super service, on time and quick. Professional.


Response from A to Z Appliance Service:

Thank you


great service - even showed up early!!





Response from A to Z Appliance Service:

Thanks


Competent Service




Jake Schulze provided quick, competent and courteous service. Please keep him happy in his job.


Response from A to Z Appliance Service:

Thank you for this review. Jake and the team appreciates it when customers take the time to leave a review.


On time, professional service




The tech called before his punctual arrival, then wasted no time checking out our washing machine. He knew what was causing the washer not to fill, got the part from his truck and had it fixed in about 15 minutes. I was very happy with the punctual arrival as I had other business planned, so I was able to get started a little early. The repair was under warranty, so that was nice, too.


Response from A to Z Appliance Service:

Thank you very much for this review.


Whirlpool mom




Good job


Response from A to Z Appliance Service:

Thank you for the review. We appreciate it.


Thanks





Response from A to Z Appliance Service:

Thank you for taking the time to leave this review.


Joyce




Great, knowledgeable service.


Response from A to Z Appliance Service:

Thank you for this review. We appreciate it.


DIANA




Very professional and friendly service.


Response from A to Z Appliance Service:

Thank you


Jessica




What a great company. I have delt with so much with the purchase of my new home and to finally have someone who actually is respectful, courteous, and professional is something that is now rare. I greatly appreciate Jake and how he was able to make adjustments with my schedule to get my dryer fixed. Thank you Jake for your help your a true asset to the company.


Response from A to Z Appliance Service:

Thank you very much for this review. This helps our techs knowing that customers still appreciate this type of service.


great service




repair man was super nice and very efficient


Response from A to Z Appliance Service:

Thank you very much for this review. We appreciate these.


Jacob gave great service and was friendly and efficient.





Response from A to Z Appliance Service:

thank you for the review


Service call




Jake was on time, knowledgeable, and polite.


Response from A to Z Appliance Service:

Thank you for this review


Great service




Next day warranty service, came with suspected culprit (pump for dishwasher) and was out the door in 20 minutes. Very nice young man. Will use these guys again.


Response from A to Z Appliance Service:

Thank you very much for the review


Great Service!




I was very pleased with the service I received from A to Z . When I called for service, I was expecting to be scheduled a few days out. Jake was able to come to my home the very next day! While it was a little bit disappointing to have to order a part and wait for it to come in, the overall experience was great. Jake told me he would be back on such and such day, and he was true to his word. Jake was friendly, knowledgeable, quick about his work, and cleaned up after himself. My washer is back in service and working great.


Response from A to Z Appliance Service:

Thank you very much for the review.


Great service




The serviceman came and knew what to do. In minutes he had may machine working. He gave me advice on what not to do when washing large clothing. In and out in no time nice person.


Response from A to Z Appliance Service:

Thank you for much for this review.


Excellent Service Call




Timely, polite and knowledgeable. Got us up and running for awhile. Explained long term options for repair.


Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate you taking the time to leave one.


Jake S.

Jake S.

Whirlpool refrigerator WRS325SDHZ02 Replaced door and attached new handle successfully, checks ok.; Job Cmpltd

Near Glenhaven Rd, Dayton, OH 45415
Jake S.

Jake S.

GE washer GDT695SMJ2ES Replaced drain hose and tested unit, checks ok.; Cllctd $103.73 CC Ref # 6468, Job Cmpltd

Near Quail Run Rd, Fairborn, OH 45324
Jake S.

Jake S.

Whirlpool freezer WRX988SIBM01 Replaced drawer mount and tray and tested unit, checks ok.; Job Cmpltd

Near Brown Bark Dr, Dayton, OH 45431
Jake S.

Jake S.

Maytag washer MVWB765FW0 Found inlet valve stuck shut allowing no filling. Replaced valve and tested unit, checks ok.; used 1 W11165546 (VALVE) from stock, Cllctd $259.41 Check # 4898, Job Cmpltd

Near Deer Knolls Dr, Dayton, OH 45424
Jake S.

Jake S.

Kitchen Aid microwave KEMC307KSS03 Found microwave not operating due to door spring stuck out of place. Reset spring and tested unit, checks ok. Interior bulb is also out and oven needs removed to replace bulb, customer to decide on repair later.Bulb WPW10440740 $25.41 + $200 labor (Wall removal + second tech.); Cllctd $96.30 Check # 4531, Job Cmpltd

Near Quail Nest Ct, Troy, OH 45373
Jake S.

Jake S.

Whirlpool washer WTW4816FW2 Found unit stuck in drain out mode. Cancelled out and found no errors, regular load sizing and detergent usage by customer. Calibrated unit and ran through tests, checks ok.; Job Cmpltd

Near Redder Ave, Dayton, OH 45405
Jake S.

Jake S.

Whirlpool washer MVWB835DW3 Found cold water valve shut causing unit to not spin due to wrong temp water. Replaced stuck valve and tested unit, checks ok.; used 1 W11165546 (VALVE) from stock, Job Cmpltd

Near Old Troy Pike, Dayton, OH 45404
Jake S.

Jake S.

Frigidaire washer GLWS1749AS4 Replaced drive belt and oiled idler pulley, tested unit, checks ok.; Job Cmpltd

Near Beavercreek, OH
Jake S.

Jake S.

IKEA oven IBS350PXS00 Found unit displaying temp sensor error. Reset unit and error went away, temp sensor ohms good. Heated oven and no errors, unit likely had software glitch, checks ok.If issue recurs and customer wants repair, control WP8304381 $242.43, temp sensor WPW10131825 $80.12, labor $120.00; Job Cmpltd

Near King Edward Way, Beavercreek, OH 45431
Jake S.

Jake S.

Whirlpool laundry MHW5500FW2 Found motor mount screws loose. Secured and added spacer to stop rumbling, tested unit, checks ok.; used 1 WPW10221048 (SPACER) from stock, Job Cmpltd

Near Meadowcroft Rd, Dayton, OH 45429
Jake S.

Jake S.

Whirlpool bella KRFC604FSS00 Replaced ice door spring and tested unit, checks ok, customer to monitor unit.If issue persists unit needs W11204892, W10853439, and W10911314.; Job Cmpltd

Near Waldheim Ct, Dayton, OH 45459
Jake S.

Jake S.

Maytag dryer MEDC465HW0 Replaced temp switch and tested unit, checks ok.; Job Cmpltd

Near Myers Rd, Middletown, OH 45042
Jake S.

Jake S.

Maytag dryer MEDB765FW0 Found customers clothes not drying all the way on normal cycle. Tested and no errors, unit heating and venting good, advised customer to run light loads on timed dry to ensure better drying, checks ok.; Job Cmpltd

Near Carthage Dr, Dayton, OH 45434
Jake S.

Jake S.

Whirlpool refrigerator ED5LVAXWQ00 Found water filter slightly loose causing buzzing when used. Secured filter and tested unit, checks ok.Customer also had issue with ice bin not fitting properly. No ice block or visible issue, needs new bin W10204465A but customer does not want to replace at this time.; Cllctd $96.08 CC Ref # 6389, Job Cmpltd

Near Pat Ln, Fairborn, OH 45324
Jake S.

Jake S.

Whirlpool washer WTW7500GC0 Found cold water valve not letting in sufficient water. Replaced valve. Tested unit. Checks ok.; used 1 W11165546 (VALVE) from stock, Job Cmpltd

Near Woodwell Dr, Dayton, OH 45440
Jake S.

Jake S.

Maytag dryer MED3000BW0 Found vent housing blocked up with lint. Cleared housing and confirmed with customer that vents had just been cleaned. Tested unit checks ok.; Cllctd $96.75 Check # 0540, Job Cmpltd

Near Datchet Cir, Centerville, OH 45459
Jake S.

Jake S.

Kitchen Aid refrigerator KRMF706ESS00 Found evap drain frozen causing ice buildup in freezer. Cleared drain line and tested unit, checks ok.; Cllctd $122.76 CC Ref # 3755, Job Cmpltd

Near Wright Ave, Xenia, OH 45385
Jake S.

Jake S.

Maytag dryer MEDX655DW Found unit not heating. Tested thermal cutoff fuse, it was unresponsive. Customer stated fuse had been replaced the week of thanksgiving. Replaced thermal cutoff fuse and advised customer to have vents cleaned out, checks ok.; used 1 279816 (CUTOFF) from stock, Job Cmpltd

Near Graceland Dr, Dayton, OH 45449
Jake S.

Jake S.

Whirlpool freezer WZF79R20DW00 Moved to ticket 290501; Job Cmpltd

Near Loop St, Miamisburg, OH 45342
Jake S.

Jake S.

Whirlpool washer WTW5000DW1 Customer stated unit will run fine till the end but will not spin out clothes unless cancelled and placed in drain and spin mode. Found no issues in testing and all parts operating correctly, reset control and calibrated unit, advised customer to try a load. If issue contributes, unit needs main control.Control W11116590 $304.04 + labor $72.45.; Cllctd $96.30 Check # 4013, Job Cmpltd

Near Forestedge St, Tipp City, OH 45371
Jake S.

Jake S.

Whirlpool dryer WED8500BW0 Found thermal fuse blew due to overheating. Advised customer to have vents cleaned. Replaced fuse checked unit. Checks ok.; used 1 WP3390719VP (FUSE-THRML) from stock, Cllctd $198.42 Check # 12932, Job Cmpltd

Near S Ridge Ave, Troy, OH 45373
Jake S.

Jake S.

Maytag dryer MEDC215EW1 Found heating element shorted out. Replaced and tested unit checks ok.; used 1 279838 (ELEMENT) from stock, Job Cmpltd

Near Ottawa Dr, Fairborn, OH 45324
Jake S.

Jake S.

Whirlpool dishwasher WDT710PAYM6 Replaced door gasket and tested unit. No leaks checks ok.; Cllctd $124.59 Check # 16080, Job Cmpltd

Near Shayna Ln, Dayton, OH 45434
Jake S.

Jake S.

Maytag washer MVWX700XW2 Found washplate not spinning during Normal operation. Teeth on washplate worn off. Replaced washplate. Tested unit checks ok.; pckd up 1 W10772621 (screw) and 1 WPW10553968 (washplate), Cllctd $278.32 CC Ref # 9122, Job Cmpltd

Near Chesterfield Cir, Dayton, OH 45431
Jake S.

Jake S.

Whirlpool refrigerator WRS555SIHZ00 Found filter not fully in place. Corrected and leveled unit. Checks ok; Job Cmpltd

Near Beatrice Dr, Dayton, OH 45404
Jake S.

Jake S.

Whirlpool oven WOS92EC0AS01 Found door was stuck locked but powered on. Unstuck door and tested unit operating properly. Greased door latch and it is now operating well. Advised customer to self clean again after the holidays and if issue reoccurs then door latch needs replaced. Unit checks ok now.Latch W10883049 $123.95 + labor $98.75; Cllctd $96.08 Check # 11567, Job Cmpltd

Near Wimbledon Dr, Fairborn, OH 45324
Jake S.

Jake S.

Whirlpool laundry WTW4816FW2 Found inlet valve has leaky drip. Replaced valve and tested unit. No leaks but drain line on wall is fallen out of place and could cause drain issue. Customer to repair pipe. Checks ok.; used 1 W11210459 (VALVE) from stock, Job Cmpltd

Near N Garland Ave, Dayton, OH 45403
Jake S.

Jake S.

Whirlpool refrigerator WRF560SEHZ00 Replaced valve. Tested line, no leaks. Check’s ok.; Job Cmpltd

Near Old Country Dr, Dayton, OH 45414
Jake S.

Jake S.

LG dishwasher LDF6920ST Replaced door hinge cords and tested unit, checks ok.; Cllctd $140.86 CC Ref # 9173, Job Cmpltd

Near Caribou Trail, Dayton, OH 45459
Jake S.

Jake S.

Whirlpool dryer WED8600YW0 Found thermal cutoff blown again. Replaced and checked airflow everywhere, recommended customer get professional vent cleaning, checks ok.; used 1 279973 (CUTOFF) from stock, Cllctd $160.00 cash, Job Cmpltd

Near Jamaica Rd, Germantown, OH 45327
Jake S.

Jake S.

Kitchen Aid refrigerator KFIS25XVMS2 Found ice cubes frozen stuck blocking dump arm. Cleared block and unit harvested and filled, checks ok. If issue persists, icemaker will need replaced.; Cllctd $96.52 Check # 10123, Job Cmpltd

Near Signal Hill Rd, Springfield, OH 45504
Jake S.

Jake S.

Whirlpool washer WTW4955HW0 Customer stated unit making banging noise in spin and agitator sounded loose. Secured agitator and leveled unit, calibrated control and tested all cycles, checks ok.; Job Cmpltd

Near Union Hill Cir, Dayton, OH 45449
Jake S.

Jake S.

Whirlpool dishwasher WDT730PAHZ Replaced control and tested unit, checks ok.; Job Cmpltd

Near Powell Rd, Dayton, OH 45424
Jake S.

Jake S.

Frigidaire freezer MRS26LGJQ3 Found evap drain pipe clogged blocking draining. Cleared line and tested unit, checks ok.; Cllctd $157.39 CC Ref # 7598, Job Cmpltd

Near Green Meadows Dr, Enon, OH 45323
Jake S.

Jake S.

Maytag range MER6600FZ1 Replaced glass top and tested unit, checks ok.; Job Cmpltd

Near Overlook Dr, South Charleston, OH 45368
Jake S.

Jake S.

Whirlpool freezer WRV986FDEM01 Found mullion not rotating all the way on open causing closure issue in left door. Replaced and tested unit, checks ok.; Job Cmpltd

Near Moorlands Dr, Springfield, OH 45506
Jake S.

Jake S.

Whirlpool oven RF262LXSB0 Customer stated unit was only heating to 250.tested elements and control, ran test and unit went to 350 per oven thermometer in ~15 minutes, could not recreate issue at this time, checks ok.; Job Cmpltd

Near Maple Grove Ln, Dayton, OH 45440
Jake S.

Jake S.

Maytag dryer MED3500FW1 Found unit vibrating back panel. Secured panel and added spacer to minimize noise, unit checks ok.; used 1 W10221048 (SPACER) from stock, Job Cmpltd

Near Ironwood Ct, Dayton, OH 45440
Jake S.

Jake S.

Whirlpool dishwasher KDTM504EPA2 Found unit has not been washing good and spray arms not rotating. Removed lower spray arm and found it had not been mounted properly and was stuck. Rest arm and now both arms spraying good, checks ok.; Job Cmpltd

Near Big Tree Rd, Bellbrook, OH 45305
Jake S.

Jake S.

Kitchen Aid refrigerator KSC24C8EYY02 Replaced dual valve and tested unit, checks ok.; Cllctd $109.45 Check # 1057, Job Cmpltd

Near Club View Dr, Dayton, OH 45458