Jake S.
A to Z Appliance Service Rated 4.8 out of 5 stars based on 495 customer reviews
We serviced a
WHIRLPOOL WASHER
Model MVW7230HW1
Near Lewisburg, OH 45338
Jake S.
Job Details:
03/21/2024
"Customer stated unit makes a plastic/rubber burning smell and a loud noise in operation. Nothing underneath unit, no error codes, could not recreate noise in test. Filled unit with towels and soaked, then in spin cycle able to recreate issue, determined gearcase is rubbing and needs replaced.; ordrng 1 W11449841 (Gearcase)"
We serviced a
WHIRLPOOL "M/W OTR, PURCHA"
Model WML55011HS07
Near Eaton, OH 45320
Jake S.
Job Details:
03/21/2024
"Customer stated unit has tripped breaker om two or three occasions and when reset and used will immediately trip it again. Tested and couldn't get it to trip but found magnetron overheating and cutting in and out during operation, determined that as well as transformer and capacitor will need replaced.; ordrng 1 W11443128 (Thermostat) and 1 W11402082 (Magnetron) and 1 W11213318 (Capacitor) and 1 W11628655 (Transformer)"
We serviced a
WHIRLPOOL RANGE
Model KFGG500ESS6
Near Eaton, OH 45320
Jake S.
Job Details:
03/21/2024
"Customer did not receive appointment notification and is not available this late in the day, returning tomorrow.; schdld next appmnt for 3/22 FRI AM"
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Miamisburg, OH 45342
Jake S.
Job Details:
03/21/2024
"Replaced inlet valve and tested unit, checks ok."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS588FIHB00
Near Dayton, OH 45429
Jake S.
Job Details:
03/21/2024
"Replaced icemaker and tested unit, checks ok."
BillZ
Dayton, Ohio
03/23/2024
Nice guy waited for me!? Wasn’t able to do anything including getting an extra couple shelves for my frig, ( they just don’t have that ability!) Would recommend on personally alone! Thx BillZ
Thank you for your kind words. We appreciate your recommendation based on our service technician's helpfulness. If you ever have any further questions or concerns please don't hesitate to reach out.
Overall Experience
anthony puckett
Miamisburg, Ohio
03/23/2024
Overall Experience
Jake
Dayton, Ohio
03/23/2024
Explained what was wrong fixed problem. Excellent customer service.
Overall Experience
amylynn_58
West Alexandria, Ohio
03/23/2024
Very efficient and knowledgeable on what was needed. Even had a new part with him!
Overall Experience
Ted Jones
Enon, Ohio
03/17/2024
Jake arrived when I was told he would be at my home. He called before coming. He quickly diagnosed the problem with my dryer and repaired it faster than I believed possible. Jake is an asset to your company.
Thank you, for your kind words about our technician Jake. We are pleased to hear about the prompt service and efficient repair provided by Jake. We appreciate your feedback and are glad to have Jake as a valuable member of our team.
Overall Experience