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Charles S.


Local Reviews
for Charles

A to Z Appliance Service Rated 4.8 out of 5 stars based on 124 customer reviews

Map of Cincinnati, OH

Warranty Repair




Review of A to Z Appliance Service

Good service made up for delay of part and issue with brand new range.


Response from A to Z Appliance Service:

Thank you for he review.


Map of Cincinnati, OH

Mick




Review of A to Z Appliance Service

Our repair man couldn’t have been more helpful or professional.


Response from A to Z Appliance Service:

Thank you!


Map of Cincinnati, OH

Charles Sipple Washing Machine Repair




Review of A to Z Appliance Service

Charles is knowledgeable, thorough and friendly - it’s a great combination and I would confidently recommend him to anyone!


Response from A to Z Appliance Service:

Thank you for the review!


Map of Cincinnati, OH

Great service




Review of A to Z Appliance Service

Charles and A to Z have provided excellent service, really have appreciated the professionalism and consideration


Response from A to Z Appliance Service:

Thank you for the review!


Map of Cincinnati, OH

A to Z may have intentionally ripped me off.




Review of A to Z Appliance Service

My 15 year old oven was broken. A to Z had the model number and serial number at the time I made the appointment to repair the oven. A to Z should have told me up front that the parts were no longer available for my model, Instead I wasted $90 plus tax for a 8 minute diagnosis after which the technician told the broken part was unavailable and the oven could not be repaired. A to Z most likely knew ahead of time that they would not be able to repair my oven but instead decided it was worth it to them to make $90 for an 8 minute appointment. That seems a little bit dishonest to me and an inconvenient waste of my time and money.


Response from A to Z Appliance Service:

I understand your frustration with this situation and I do apologize. Unfortunately until our technicians evaluate what is wrong with the appliance we simply do not know what it might or might not need. I can guarantee you this was not done on purpose, our goal is to help our customers and get appliances fixed in a timely manner.


Map of Reading, OH

Unusual request fulfilled




Review of A to Z Appliance Service

He worked with my son and me to resolve our problem.


Response from A to Z Appliance Service:

Thank you for the review!


Map of Mount Orab, OH

Owner




Review of A to Z Appliance Service

He did a fabulous job


Response from A to Z Appliance Service:

Thank you!


Map of Loveland, OH

Washer




Review of A to Z Appliance Service

Charles was very professional and was able to take care of the problem within 5 minutes if not sooner.


Response from A to Z Appliance Service:

Thank you for the review!


Map of Amelia, OH

Fast and amazing




Review of A to Z Appliance Service

I was not there but my bright said that he was in and out within 10 minutes and it all works !!!!


Response from A to Z Appliance Service:

Thank you for the review!


Map of Milford, OH

very cordial




Review of A to Z Appliance Service

The gentleman was very kind and professional though he was unable to solve the issue as the parts are no longer available


Response from A to Z Appliance Service:

Thank you for your review, we do apologize for the issue with parts.


Great Service




Review of A to Z Appliance Service

Technician was professional and fixed the issue quickly.


Response from A to Z Appliance Service:

Thanks.


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Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


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Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thanks


Excellent service, as usual




Review of A to Z Appliance Service

We have used A to Z for service in the past and they have always been professional, courteous and reasonable. No different this time.


great




Review of A to Z Appliance Service


Great service




Review of A to Z Appliance Service

Gave me an honest opinion on what was best for my investment in my appliances. Didn’t try to up sell me which I appreciated!


Response from A to Z Appliance Service:

Thank you for writing a review!


Great service nice guy




Review of A to Z Appliance Service

Took care of the problem


Response from A to Z Appliance Service:

Thank you!


Dishwasher




Review of A to Z Appliance Service

The man sent didn’t care what was wrong with my dishwasher. It was perfectly clear he was getting paid to say no. He actually told me rust on the inside is cosmetic? Do you know what rust is? It’s when metal is exposed to heat and water. This is not cosmetic. This is a poorly made dishwasher that I paid extra for. I have never dealt with such an crooked company in my life. Stand by your products!


Response from A to Z Appliance Service:

We thank you for your feedback as we are always working to improve our customer's experience. We unfortunately do not have any sway in the decisions Whirlpool makes for their customer's appliances. Though we are not Whirlpool and we have no say over their decisions, we apologize for any inconvenience you experienced.


Very helpful, kind, willing, friendly




Review of A to Z Appliance Service

Charles was very informative and so willing to wait while I cleaned area in washer.


Response from A to Z Appliance Service:

Thank you for writing a review!


Washer service




Review of A to Z Appliance Service

On time. Very helpful


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Glo




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Great




Review of A to Z Appliance Service

Very professional, very helpful and excellent service. For all future needs I'm calling A to Z.


Response from A to Z Appliance Service:

Thank you for giving us your feedback!


Great




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you!


Wonderful




Review of A to Z Appliance Service


Response from A to Z Appliance Service:

Thank you for writing a review!


Charles was... Prompt, national weren’t company attire for identification, friendly, and very knowledgeable. He answered all my specific questions and




Review of A to Z Appliance Service

Truly, one of the best service Appliance technicians I have had in my home over the past 40 years!


Response from A to Z Appliance Service:

Thank you for giving us your feedback! We are glad to hear that the service provided to you met your expectations


Charles S.

Charles S.

MICROWAVE JENN-AIR JMW2430DS01 W10887855 control panel513-602-1720 cx cellInstalled part listed and all ckd ok. Operation is as designed. Power good and all tested good. Everything functions as suppose too. Previous tech collected scall. I collected labor cost And part was warranty through manufacturer.

Near E Legendary Run, Cincinnati, OH 45245
Charles S.

Charles S.

REFRIGERATOR KITCHENAID KSCS25FTSS02 "212643 permagumWp2198677 connectorWp2300868 connector (2)Wp4373559 fitting Wp4373559 fittingWpw10276792 reservoir Wp2198677 connectorInstalled,parts,listed and all ckd ok. No leaks and unit functions and operates as designed. Power good. All ckd ok. ; dspstn on spec-tagged invntry: 1 212643 PERMAGUM"

Near Traditions Turn, Batavia, OH 45103
Charles S.

Charles S.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "W10843055 controlW10919616 door. Installed parts listed. All ckd ok. Operation is as designed. Power good,and no leaks. Unit tested as should."

Near Ben Avon, Batavia, OH 45103
Charles S.

Charles S.

WASHER MAYTAG MVW7230HW0 "W11419171 acu Installed,part listed. Power good and no leaks. Unit was cleared of all error codes and all ok. Testing unit in quick wash and drain spin. All ckd ok."

Near Portsmouth Ave, Cincinnati, OH 45208
Charles S.

Charles S.

TRIO CD KITCHENAID KRFC300ESS03 "Installed bail arm. Power,good,and no leaks. All ckd ok. Installed,w11342242 armUnit operates as designed. Pls see sticky note"

Near Peasenhall Ln, Cincinnati, OH 45208
Charles S.

Charles S.

DRYER WHIRLPOOL WED6120HW0 Dryer would turn or run. Unit was in demo mode. Recalibrated control and tested unit. Leveled unit on floor. Showed cx how to operate and all ckd ok. Functions as designed and unit heats and runs good. All ckd ok.

Near Tulip Ct, Monroe Township, OH 45102
Charles S.

Charles S.

WASHER WHIRLPOOL MHW3505FW0 "F5E3F8E1Power to unit is good. Unit door is locked and has error codes. W11201283 ccu,Wpw10443885 latch Unit would have to be pulled out and unstacked for repair. Cx doesn’t want to fix, cx paying service call,Cx wrote,check,Pls,see,sticky notes"

Near Marsh Ave, Norwood, OH 45212
Charles S.

Charles S.

RANGE WHIRLPOOL WFE320M0EW2 Unit has F9 error codeW11122557 controlUnit control is bad. Needs replaced. Power from wall is good and to terminal block is good. Harness checks ok as well. Cx showed receipt for date of purchase and unit is under first year manufacturer warranty. Ordering part for repair.; ordrng 1 W11122557 (cntrl-elec)

Near S Sterling Way, Cincinnati, OH 45209
Charles S.

Charles S.

WASHER MAYTAG MVWC565FW2 Unit power is fine. Unit operates as designed. No leaks. But unit is making very loud squealing sound. The gearcase seal is not staying stationary as should in tub. Unit will already need new gearcase for repair. W11035751 gearcaseWp285195 sealer; ordrng 1 W11035751 (gearcase)

Near Bergen Rd, Batavia, OH 45103
Charles S.

Charles S.

WASHER WHIRLPOOL WFW560CHW0 W11465532 dispencerInstalled part listed. Power to unit is good and no leaks. Unit operates as designed. Checked all functions and all ckd ok. WSEYN00PPL1; dspstn on spec-tagged invntry: 1 W11465532 DISPENSER

Near Camargo Rd, Cincinnati, OH 45243
Charles S.

Charles S.

WASHER WHIRLPOOL WFW560CHW0 W11314648 bellowInstalled part listed. Power good and unit operate as designed. No leaks and power is good. All test functions and cycle are good. Ckd ok.

Near Camargo Rd, Cincinnati, OH 45243
Charles S.

Charles S.

RANGE WHIRLPOOL WFE770H0FZ2 W11308431 controlInstalled control listed. Power good and all ckd ok. Set unit for 350. Took unit 25 mins to reach 330. Unit still not hitting mark as designed and temp inside unit isn’t correct. Ordering parts for repair. W10833885 sensorW10779716 bake element; ordrng 1 W10779716 (elmnt-bake) and 1 W10833885 (sensor)

Near Marathon-Edenton Rd, Williamsburg, OH 45176
Charles S.

Charles S.

REFRIDGERATOR MFI2269VEM10 "Power to unit is good. Unit functions and freezes and cools. But unit has a clogged drain tube. Cx has AHSW10632338D service pointer. Part installed,covered under service pointer. W10619951 drain tube kit. Installed,part,listed and all ckd,ok ; used 1 W10619951 (P-TRAP) from stock"

Near Buxton Ave, Cincinnati, OH 45212
Charles S.

Charles S.

WASHER MAYTAG MVWC465HW2 Unit power is good but unit is leaking gear oil. Unit need new gearcase. W11454372 gearcaseW10832734 motor; ordrng 1 W10832734 (MOTOR) and 1 W11454372 (GEARCASE)

Near Regatta Dr, New Richmond, OH 45157
Charles S.

Charles S.

MICROWAVE KITCHENAID KBMS1454SSS0 "W11087199 inlet cover Power good and microwave operates as designed. Cover melted more than likely from hot food splash over possibly. Found nothing wrong with microwave itself. Giving cx quote. ; ordrng 1 W11087199 (covr-inlet)"

Near Mariemont Ave, Cincinnati, OH 45227
Charles S.

Charles S.

DRYER WHIRLPOOL WED5620HW1 W11378949 consoleW11388040 controlUnit power at wall is good. Unit power to control good. Unit will not start. Once in diagnostics it just flashes. And then no power. Ordering parts for repair. Cx would like end of day. Closer to 3pm; ordrng 1 W11378949 (CONTROL) and 1 W11388040 (CONTROL)

Near Shiloh Rd, Goshen, OH 45122
Charles S.

Charles S.

KITCHEN WHIRLPOOL WDT970SAHZ0 "Installed,door,seal,back into unit. Cx stated it would,come out when pulling top rack out it would hit seal. Found seal too tight in upper corner and gave and adjusted so it would not be so tight and that corrected issue. Power good and no leaks and all ckd ok."

Near Marathon-Edenton Rd, Williamsburg, OH 45176
Charles S.

Charles S.

DRYER WHIRLPOOL WED6620HC1 W11388022 controlW11351728 consolePower to control is good from wall. Unit has multiple error codes from lost communication to stuck ui button. Ordering parts for repair. ; ordrng 1 W11351728 (CONTROL) and 1 W11388022 (COMTROL)

Near Mackenzie Trce, Batavia, OH 45103
Charles S.

Charles S.

LAUNDRY MAYTAG MVWB765FW3 "Unit was knocking loudly is cx complaint. Tested,unit and replaced clutch. W10754448Unit power is good and unit doesn’t leak. No error codes in diagnostics. Unit filled with water fine and agitated fine. Also drained and spins fine. Advised cx that unit will have some noise to it. It’s typical to hear the clutch shift and there is a knocking sound. Also with concrete floor unit will have sound that amplifies needs makes it louder. Cx stated that if this does it again he wants new unit. I advised cx that that would,be issue to take up with extended warranty company. I do not get to make those decisions. Pls office see sticky notes; used 1 W10754448 (CLUTCH) from stock"

Near Bethel Park Dr, Bethel, OH 45106
Charles S.

Charles S.

30' FS GAS WHIRLPOOL WFG320M0BB2 Cx cancel service on stove. Doesn’t want service on oven. Cancel ticket.

Near St Clair Ave, Cincinnati, OH 45236
Charles S.

Charles S.

RANGE KITCHENAID KFDC500JSS00 "W11106948 regulator.Installed part listed. No leaks detected and operation is as designed. Allc,ck ok. Should,get double labor for this. Had to remove oven from counter and reinstall. *****DOUBLE LABOR****"

Near Spring Hill Dr, Cincinnati, OH 45227
Charles S.

Charles S.

"M/W OTR, PURCHA" WHIRLPOOL WMH31017HZ4 W10892389 controlPower good and operates fine. Tone isn’t working. Needs control. ; ordrng 1 W10892389 (cntrl-elec)

Near Garden Rd, Cincinnati, OH 45236
Charles S.

Charles S.

WASHER WHIRLPOOL WTW4816FW2 "W11170319 controlUnit keeps,coming on by itself while plugged in. Will not go into diagnostics mode. Power to control is good. Ordering part for repair. ; ordrng 1 W11170319 (cntrl-elec)"

Near Brandychase Way, Cincinnati, OH 45245
Charles S.

Charles S.

RESIDENTIAL REFR WHIRLPOOL WRS588FIHZ00 LW11037733 freezer door Power to unit is good and no leaks. Operation is good except freezer door wires are cut from opening and closing door. Causing ice maker to not work and function. Unit needs new door. ; ordrng 1 LW11037733 (dor-fip)

Near Finsbury Ct, Cincinnati, OH 45230
Charles S.

Charles S.

DRYER WHIRLPOOL WED95HEDC0 "WSPR300TPL1Power good. Heats as designed. Cx advised that unit will come on and off by itself. Entered diagnostics mode and found error codes. F2E1 ui stuck button. Error code. F6E1 lost communication error ui to ccuF6E2 lost communication error ccu to uiUnit will run and heat fine. Let,unit sit for a minute and came on by itself. Unit per error are correct and needs several parts. Ordering parts for repair.W10750357 uiWpw10654005 ccuW10837344 cable ; ordrng 1 W10750357 (panel-cntl) and 1 W10837344 (wire harness) and 1 Wpw10654005 (cntrl-elec)"

Near Stonehill Run, Cincinnati, OH 45245
Charles S.

Charles S.

WASHER MAYTAG MVWX655DW2 Cx complaint is knocking noise while in wash cycle. No error codes. Found suspension rod out of slot. Adjusted. Testing in drain spin cycle. All ckd ok. Operation is as designed.

Near S Hopper Ridge Rd, Cincinnati, OH 45255
Charles S.

Charles S.

DISHWASHER WHIRLPOOL WDF520PADM7 Unit power is good. No leaks. Unit getting error code 4-3W11025157 sump motor assy. Unit will fill but will not wash. Sump motor is bad. Needs replaced. ; ordrng 1 W11025157 (pump&motor)

Near Washington St, New Richmond, OH 45157
Charles S.

Charles S.

WASHER MAYTAG MVWB766FW1 "Sent call ahead. No one answered at door once arrived at residence. Called cx on phone and no answer. Left voicemail to call,back and reschedule for another day to repair unit. Took pics. Light grey whitesh vinyl home. Dogs barking inside. White trim. Arrived at 4:11Cx showed up as I was leaving. Installed w11135391 consoleW11135392 controlInstalled,both parts. Power good and no leaks. Unit operates as designed and all,do,ok."

Near OH-774, Bethel, OH 45106
Charles S.

Charles S.

REFRIGERATOR WHIRLPOOL WRF767SDHZ00 Fixed auger shaft and added sealer to plate. Power good and no leaks. Dispensing fine now. All ckd ok.

Near Brandonmore Dr, Cincinnati, OH 45255
Charles S.

Charles S.

MICROWAVE WHIRLPOOL WMH32519HZ5 Power to unit is good. After finding lock cam screw loose and tightened then door would shut correctly and cam would work correctly. Now unit operates as designed and fan functions as designed. All ckd ok.

Near Herringbone Dr, Cincinnati, OH 45227
Charles S.

Charles S.

OVEN WHIRLPOOL WOD51EC0HS01 "Door on upper part of oven is da,aged. Dents and scratches. Also handle on lower oven is damaged as well and door scratched. Power good and operates just needs repaired. Took pics of closing date and unit falls under cosmetic warranty. W11110283 door assy stainless (2)W11110499 handle stainless (2)W11178521 name plate. ; ordrng 2 W11110283 (glass-door)s and 2 W11110499 (hndle-door)s and 1 W11178521 (nameplate)"

Near Mayfield Ave, Cincinnati, OH 45243
Charles S.

Charles S.

WASHER MAYTAG MVWP575GW0 W10913953 actuator W11227944 capW11376227 harnessW11411581 controlWpw10276397 controlInstalled all parts listed. Power is good and unit tested ok in diagnostics. Now went to try drain spin and latch just keeps clicking and relay popped under console. Also notice power cord ground prong bent. Ordering parts for repair. Wpw10482836 latchW11384790 relayW10926256 power cordW10843661 harness; rqstng P&A on 1 W10843661 (harns-wire) and 1 W10926256 (CORD) and 1 W11384790 (RELAY) and 1 Wpw10482836 (LATCH)

Near Orlando Pl, Cincinnati, OH 45227
Charles S.

Charles S.

KITCHEN WHIRLPOOL KDTM354ESS1 "KSPR500DPL1Wpw10653840 latch installed still didn’t fix issue. Checked door,springs and rip. And allckd ok. Door is,straight. Unit is level. Called techline but not availible. Can’t figure out why unit won’t close now. It was fine when I installed seals. Now it won’t close. Called office and mistakenly door seal wasn’t ordered or rails. Pls see sticky note.Still haven’t received other parts yet. Called techline again and no answer and not available. Calling back at later time. Scheduling out two weeks to figure out what to do and get techline advice on what to do. ; schdld next appmnt for 10/22 THU !"

Near Victoria Ave, Cincinnati, OH 45208
Charles S.

Charles S.

KITCHEN WHIRLPOOL WDT730PAHZ0 "Power good and no leaks. Advised cx on use care and tested unit. Unit tested ok. Operation is as designed. Leveled unit for cx but advised cx cannot drill into top counter and no brackets for sides. Unit is braced between floor and counter and advised cx they would,need a contractor for mounting to counter top. All ckd ok."

Near Mayfield Ave, Cincinnati, OH 45243
Charles S.

Charles S.

REFRIGERATOR KITCHENAID KBSN602EPA01 "Power good and no leaks. But fridge door keeps,popping open. Seal looks good. Light goes off. Weight in door is good. Following service pointer from W11170909BW11171640 shimW11416733 extensionW11418227 extensionWp4210460 seal 2324874 spring; ordrng 1 2324874 (extension) and 1 W11171640 (shim-hinge) and 1 W11416733 (EXTENSION) and 1 W11418227 (EXTENSION) and 1 Wp4210460 (adhesive)"

Near Lookout Cir, Cincinnati, OH 45208
Charles S.

Charles S.

REFRIGERATOR WHIRLPOOL WRT311FZDW01 Wp2315539 motorPower good and no .leaks. Unit evap fan not turning unless you jump start it by spinning it manually. Ordering part for repair. ; ordrng 1 Wp2315539 (motor-evap)

Near Erie Ave, Cincinnati, OH 45208
Charles S.

Charles S.

RANGE WHIRLPOOL WFG550S0HV1 WSO4K00WPL1Power is good. No gas leaks. But rear right burner goes off on low. Ordering part for repair. Wpw10247747 valve; ordrng 1 Wpw10247747 (VALVE)

Near Styrax Ln, Cincinnati, OH 45236
Charles S.

Charles S.

ICEMAKER KITCHENAID KUID508ESS2 W10825875 pumpInstalled pump. Power good and no leaks. Unit checked ok in diagnosis. Had to remove ice machine out from under caountermto repair unit. And rest all after repair. All ckd ok. Operation is as designed. ******DOUBLE LABOR**********

Near Dones Ave, Cincinnati, OH 45243
Charles S.

Charles S.

RESIDENTIAL REFR KITCHEN AID KRMF706ESS01 "Power good,and no leaks. Leveled doors,so they align correctly and tested unit I’d diagnostics. No error codes and ice maker had no error codes. Ice maker was full and producing fine. Advised cx if any issues to call back to wpl."

Near Turfway Trail, Batavia, OH 45103
Charles S.

Charles S.

N/A N/A KSCS25FTSS02 Power good. No leaks. Cx complaint is ice cubes and water from dispenser will periodically have flakes in water and ice. Removed ice maker and everything checked ok. Took glass of water from dispenser and checked ok. But cx does say it happens periodically. Not always. Cx has changed the filter twice and still will have flakes from time to time. Installed new water line as well to ice maker from wall. Wpw10276792 reservoir 212643 sealerWpw2300868 connector (2)2198677 connector (2)4373559 connector (2); ordrng 1 212643 (sealer-gum) and 2 2198677 (connector)s and 2 4373559 (fitting)s and 1 Wpw10276792 (reservoir) and 2 Wpw2300868 (CONNECTOR )s

Near Traditions Turn, Batavia, OH 45103