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Arthur H.


Local Reviews
for Arthur

Rated 4.8 out of 5 stars based on 63 customer reviews

Map of Cincinnati, OH

Great service





Map of Cincinnati, OH

Leslie




Excellent customer service. Technician was knowledgeable and courteous


Map of Cincinnati, OH

Great Service





Map of Cincinnati, OH

Great Service!




The tech was extremely informative and pleasant!!


Map of Cincinnati, OH

Great service




Service was great


Response from A to Z Appliance Service:

Thank you very much for the review.


Map of Cincinnati, OH

Great Customer Service!





Response from A to Z Appliance Service:

Thank you


Map of Cincinnati, OH

Washer is not what they say




Problem is with Home Depot and the product they sold us does not work for our needs and they will not stand behind it


Response from A to Z Appliance Service:

Thank you for the review and sorry the washer is not what you thought you were getting. Hopefully that gets resolved, but thank you for using our service.


Map of Cincinnati, OH

Outstanding Seevice




Arthur was very professional, polite, prompt and prepared!


Response from A to Z Appliance Service:

Thank you. Arthur does appreciate it when his customers take the time to leave a review. We appreciate it as well


Map of Groesbeck, OH

Quick and efficient





Map of Cincinnati, OH

Great Service





Excellent Service





Honest and professional tech





Great fast service!





very easy to work with





Great service! Knowledgeable technician.





Great!





Great Service




He was on time and fast! He was very knowledgeable and was able to make our day better with her great customer service! Two thumbs up!!


Very informative




I was given good suggestions that were very helpful.


Absolutely great technician





Arthur was on time and very thorough. He knew what he was doing.





Nice warrantied repair job by a friendly guy




Arthur arrived on time for replacement of the fan assembly on my new, under-warranty Whirlpool wall oven. Arthur worked efficiently, explained things well, and was a low-key,friendly guy as well. Oven fan seems to work nicely now too! Many thx!


Response from A to Z Appliance Service:

Thank you very much. We appreciate the review.


Great Service




We will definitely do business with this Arthur Harshbarger in the future.


Response from A to Z Appliance Service:

Thank you very much for the review. Arthur and the rest of our technicians appreciate customers taking the time to leave one.


Steve





Response from A to Z Appliance Service:

Thank you


Ismaila





Response from A to Z Appliance Service:

Thank you.


Very Professional




The service man was very professional, best service I have had in a long time.


Response from A to Z Appliance Service:

Thank you very much for the review. We appreciate you taking the time to leave it.


Arthur H.

Arthur H.

REFRIGERATOR WHIRLPOOL WRF555SDFZ08 On arrival customer says door alarm not working. Confirmed complaint Rocker switch goes off with just a touch . Switch needs replaced Took one picture of model and serial and one of receipt. Customer would like AM appointment DAP has in stock ; ordrng 1 WP12002646 (ROCKER SWITCH )

Near Algus Ln, Cincinnati, OH 45248
Arthur H.

Arthur H.

WASHER MAYTAG MVWB750WQ1 On arrival customer says washer gave LD long drain error code . Went to diagnostics and received error code F-32 long drain . Ran auto test Washer passed and pumped all the water out . Checked all drain hose And pressure hose inside the control housing nothing pinched or kinked . Ran a quick wash and washer pumped out to rinse . Washer working Properly.

Near Warren Ave, Cincinnati, OH 45220
Arthur H.

Arthur H.

WASHER WHIRLPOOL WTW7000DW2 On arrival removed suspension rods from washer and then installed The new suspension rods. Went to diagnostics and ran calibration Test . Then filled washer and checked all functions. Agitation is good Drain pump is good and high speed spin is good . Washer is now ready for use.

Near Minot Ave, Cincinnati, OH 45209
Arthur H.

Arthur H.

FREEZER KITCHENAID KRFC300ESS On arrival I called home owner to confirm appointment. Home owner Told me that the refrigerator has been replaced by seller . She said She meant to call us to cancel appointment but she forgot. Service call canceled

Near Green St, Cincinnati, OH 45202
Arthur H.

Arthur H.

WASHER FRIGIDAIRE FFFW5000QW0 On arrival customer says washer is leaking. Filled washer with water and Ran quick cycle . Let washer pump out and fill again for rinse . Checked Fill hoses and drain hose . Checked the pump and door seal . Found no Signs of any leak . Filled washer again let agitate and pump out . Let washer Spin out all functions are and cannot confirm leak . Lofts are invoiced for service call today.

Near Sycamore St, Cincinnati, OH 45202
Arthur H.

Arthur H.

LAUNDRY MAYTAG MVWB765FW3 On arrival customer says washer will not start . Confirmed complaint. Went into diagnostics and and got Error code F8-E1 long fill. Ran diagnostics test and found no cold water coming into washer. Removed the Top and checked for voltage to valve and we had 120 volts. Removed inlet water valve and installed the new inlet water valve . Calibrated Washer as last step . Washer now ready for useInstructed customer how to use the use and care guide Explained the cycle section and the troubleshooting Section . Took one picture of model and serial

Near Whitmore Dr, Cincinnati, OH 45238
Arthur H.

Arthur H.

REFRIGERATOR WHIRLPOOL WRT318FZDB02 On arrival had customer sign damage waiver. Then removed bad compressor And filter drier. Prepared all lines and a filter drier. Installed the new Compressor and filter drier. Pulled vacuum to -30 psi and checked for Leaks . Recharged with 4.2 oz of 134a . Installed a new water inlet valve . Checked for leaks none found . Cycled the ice maker and filled .

Near Timmy Dr, Hamilton, OH 45011
Arthur H.

Arthur H.

WASHER WHIRLPOOL WTW8040DW4 On arrival customer says washer starts up on its own . He says he must unplug to keep it from starting up . Customer needs one new control W11182868 electronic controlDAP shows 0Marcone has in stock Rescheduled for April 18 to install Took one picture of model and serial ; ordrng 1 W11182868 (CONTROL )

Near Daly Rd, Cincinnati, OH 45224
Arthur H.

Arthur H.

REFRIGERATOR JENNAIR JCD2289AEB On arrival customer says refrigerator is not Defrosting. Confirmed complaint. Used the steamer To clear all frost . Gave customer a quote for Repair.Defrost control part # 61003990 defrost control, Heater and thermostat #61003949.

Near Riverside Dr, Cincinnati, OH 45202
Arthur H.

Arthur H.

OVEN IKEA IBS550DS00 On arrival replaced the thermal fuse . Then removed oven from wall And removed the back . Replaced high limit thermostat. Reinstalled The oven in the wall and test ran oven . Oven now heating and working properly. No one home to sign work order .

Near Delta Ave, Cincinnati, OH 45226
Arthur H.

Arthur H.

DISHWASHER WHIRLPOOL WDF760SADM00 On arrival customer says dishwasher is leaking. Confirmed complaint. I tried cleaning the door Seal but it has a calcium or lime build- up on it . The customer has hard water and the whole unit Is coated with this substance. Customer needs one new door seal DAP has in stock Return on April 17 to install Took four pictures of conditions of dishwasher and model and serial.; ordrng 1 W10300924V (door seal)

Near Schulte Dr, Cincinnati, OH 45205
Arthur H.

Arthur H.

WASHER MAYTAG MVWB765FW3 On arrival customer says washer giving him the LF error code . Confirmed complaint. Error code in diagnostics is F8-E1 Long Fill . Ran diagnostics test Cold water coming out Hot water not coming out . Checked for voltage At the water valve and had 120 volts on hot side of valve . Replaced valve With new one . Test ran and both cold and hot are now working. Recalibrated Machine as last step of repair.Took one picture of model and serial number ; used 1 W11165546 (VALVE) from stock

Near Hollywood Ave, Cincinnati, OH 45224
Arthur H.

Arthur H.

DRYER MAYTAG MEDC465HW0 Arrived at home and Mr. Z is sitting on porch and says he is locked out of His house . Ask me to come back later when his wife is home . This is at 2:03 pm .Came back at 5:15 pm checked dryer out . Removed vent pipe And started dryer. No air coming out of dryer . Removed the back and then the blower housing and found a ball of lint blocking the filter shoot . See picture in quick pics. Cleared the blower housing out and dryer now blowing Out nice and strong . See picture of lint in quick pictures

Near Barjo Ln, Cincinnati, OH 45239
Arthur H.

Arthur H.

REFRIGERATOR WHIRLPOOL WRX735SDHZ01 On arrival customer says refrigerator is making noise again. She had a Recording of the noise on her phone . Noise was normal . The noise would Come and go . I explained to her that the compressor on her refrigerator was A multi speed compressor and when it changes noise it is speeding up and When it gets quiet it is slowing down . I checked compressor out and everything is normal .

Near River Rd, Fairfield, OH 45014
Arthur H.

Arthur H.

REFRIGERATOR WHIRLPOOL ED5LHAXMQ00 On arrival customer says ice maker not working. Confirmed complaint and Removed ice maker unit . Unit had ice froze in tray but didn’t dump. Gave customer a quote for replacement. Part #2198597 I.M. Customer declined to replace unit

Near Althaus Rd, Cincinnati, OH 45247
Arthur H.

Arthur H.

RANGE WHIRLPOOL WFE550S0HZ1 On arrival customer says she burned herself on oven . Called tech line And documented this issue with Leon . He recorded everything and gave Me a file number 7724605315. He said it is normal for oven to be hot around the door and between the bottom of oven door and the top of storage drawer. Advised to read use and care guide of range to avoid issues in the future. Took one picture of model and serial Had Leon transfer me to safety team but got disconnected.

Near Sutters Mill Dr, Cincinnati, OH 45247
Arthur H.

Arthur H.

COOKTOP KITCHENAID KCED600GBL00 On arrival called customer to let him know that I was down stairs and Someone needs to let me in . Then the receiptionist told me someone is stuck in the elevator to use the stairs . Once in home I removed the venting From the downdraft cooktop. Then removed the cooktop. Installed the new cooktop and reconnected all venting. Cooktop is now level and flush with Countertop . Took one picture of model and serial.

Near Victory Pkwy, Cincinnati, OH 45206
Arthur H.

Arthur H.

REFRIGERATOR WHIRLPOOL WRS571C1HZ On arrival ask a painter if Charlie was here . He said that Charlie was not Here today . But the door to 302 was open . Checked refrigerator over Took picture of dispenser. Unable to identify any dent in dispenser. Took one picture of model and serial

Near E 15th St, Cincinnati, OH 45202
Arthur H.

Arthur H.

RANGE WHIRLPOOL WFE525S0HZ0 On arrival disassembled the oven door . Removed bent hinges. Installed the two new hinges then reassembled the rest of oven Door . Installed the door back on range . Oven is now ready for use Again .

Near Riverwatch Dr, Cincinnati, OH 45238
Arthur H.

Arthur H.

RANGE WHIRLPOOL WEG515S0FS On arrival ask painter if Charlie was here . He said Charlie was not here today. He said the door to 302 was open . Checked range over found one spot On the top of oven door on the trim vent piece . Customer needs one new trim piece . Took one picture of model and serial Reschedule for April 18 to install ; ordrng 1 W10310922 (trim-vent)

Near E 15th St, Cincinnati, OH 45202
Arthur H.

Arthur H.

REFRIGERATOR WHIRLPOOL WRF532SMHZ01 On arrival customer says freezer has frost build up around door and on the ceiling . Cleaned all frost off with steamer . Cleaned the track for slides and Softened up door seal . Checked door for proper seal and track for proper Operations. All freezer door operations are good on departure. Customer said door seal been replaced once already . Not sure if it’s a whirlpool approved part or not . If customer calls back in we should bring A freezer door seal with us Part #W10443316 freezer door seal Took one picture of model and serial

Near Lawrence Rd, Cincinnati, OH 45248
Arthur H.

Arthur H.

DRYER WHIRLPOOL WED4815EW1 On arrival customer says dryer will not start. Confirmed complaint. Checked Voltage first and then thermal fuse . Both checked good . Checked for Voltage to motor and we had 123 volts . Motor is bad . Installed new Dryer motor. Dryer now starting and running . Dryer now ready for use. Took one picture of model and serial ; used 1 279827 (MOTOR) from stock

Near Stonebridge Dr, Cincinnati, OH 45233
Arthur H.

Arthur H.

REFRIGERATOR WHIRLPOOL WRX735SDHV00 On arrival customer says ice maker not working. Confirmed complaint and Removed ice maker . Found fill tube froze . Removed ice from fill tube And the fill bucket . Found pieces of styrofoam in the bucket blocking Fill shoot . Cycled and filled . Ice maker is working again . Took one picture of model and serial

Near Serenade Dr, Cincinnati, OH 45238
Arthur H.

Arthur H.

LAUNDRY WHIRLPOOL MVWB765FW2 On arrival customer says washer not working correctly. Confirmed complaint Went to diagnostics and received error code F7-E1 loss of power . Followed Procedures and service matters says main control is malfunctioning. Need one new control DAP has none Marcone has in stock Return April 16 to install Took one picture of model and serial and one of receipt ; ordrng 1 W11195970 (CONTROL )

Near Grand Ave, Cincinnati, OH 45205
Arthur H.

Arthur H.

WASHER WHIRLPOOL WFW7590FW0 On arrival had to wait on maintenance man to come and take me to unit 811. Had to pull washer and dryer out of A closet and then lift the dryer off the top of the washer. Removed the top of washer and installed the new control And a new UI. Test ran washer and all functions are now Working properly. Washer ready for use .Took one picture of model and serial 580 is invoiced for this repair

Near Walnut St, Cincinnati, OH 45202
Arthur H.

Arthur H.

OVEN KITCHENAID KEBS209BSS00 On arrival removed bad heating element and bad heat shield. Installed the New heating element and shield. Tested oven for proper operations. Oven heated to 350 and beeped . Oven working properly again. Customer has authorization number for repair today # KJN7HJNWPL1

Near Quailwood Ct, Cincinnati, OH 45238
Arthur H.

Arthur H.

SXS 25' MFD AMANA ASI2575GRS02 On arrival removed bad compressor. Installed the new compressor Pulled vacuum to -30 psi and checked for leaks . Recharged with 5.5 oz 134a . Checked for leaks with bubble solution. Refrigerator cooling on departure.

Near Bellehaven Ct, Cincinnati, OH 45248
Arthur H.

Arthur H.

WASHER MAYTAG MVWC425BW0 On arrival customer says washer not washing or spinning . Confirmed complaint . Went into diagnostics and received error code F7-E6 open Motor circuit. Tipped washer back to check underneath and gearbox is Leaking oil and water . All parts underneath are oil soaked . Customer needs. Gear box. Motor. Clutch. Actuator and a belt Took one picture of model and serial Return on April 16 to install Customer needs PM appointment after 3pm please ; ordrng 1 W10006355 (actuator) and 1 W10528947 (drive hub kit) and 1 W10721967 (drive pulley) and 1 W10832724 (drive motor) and 1 W11035747 (gearcase) and 1 WPW10006384 (drive belt)

Near Trevor Ave, Cincinnati, OH 45211
Arthur H.

Arthur H.

27" VMAX TOP LOA MAYTAG MVWX655DW0 On arrival customer says washer is not working correctly. Went to diagnostics and checked for error codes None found . Customer says lid lock not working and Timer not working and washer won’t spin . I. Checked All issues out. Lid lock worked every time for me . Checked the splutch spring and operations checked The actuator it is working properly. Ran auto test and machine passed . Ran manual test and did high speed spin and it is working properly. Recalibrated Washer As final step . Showed Mr. Holder that the lid lock is working and that the washer is spinning properly. Called tech line spoke with David and documented This call with tech line Received file #7724551182.This machine is working as designed.

Near Kiefer Ct, Cincinnati, OH 45224
Arthur H.

Arthur H.

COOKTOP KITCHENAID KCED600GBL00 On arrival customer says cooktop is separating from counter top . Confirmed Complaint. Cooktop needs sealing on right side . Called DAP talked to Roger And he said he could not get the two sided sticky stuff to reseal cooktop. Wayne said to order cooktop if it was not available. Need one new cooktop. Customer will call in to schedule his appointment. He did not want to Reschedule today . Customer to call office for appointment when he is ready ; ordrng 1 W11051484 (cooktop)

Near Victory Pkwy, Cincinnati, OH 45206
Arthur H.

Arthur H.

LAUNDRY WHIRLPOOL WTW8500DC3 On arrival removed inner tub . Removed suspension rods. Installed The new suspension rods and then installed the new inner tub . Recalibrated Washer to new tub . Ran diagnostics test and machine Passed. Washer spun smooth and fast . Washer now ready for use .

Near Warder Dr, Cincinnati, OH 45224
Arthur H.

Arthur H.

MICROWAVE KITCHENAID KOCE500ESS05 On arrival customer says microwave will start sometimes and sometimes Not . Checked diagnostics and we have no error codes . The door Switch on the right side does not slide and click like the other side . Customer needs new interlock with switch Took one picture of model and serial ; ordrng 1 8205683 (interlock) and 1 W10211972 (switch)

Near Spring St, Cincinnati, OH 45202
Arthur H.

Arthur H.

LAUNDRY WHIRLPOOL MVWB765FW Duplicate same as next call

Near Grand Ave, Cincinnati, OH 45205
Arthur H.

Arthur H.

LAUNDRY WHIRLPOOL MVWB765FW On arrival customer says washer will not drain . Confirmed complaint and went to diagnostics and checked for error codes . None found . Unhooked Washer and checked drain pump . Went to diagnostics and ran test number 8 and drain pump not coming on . Replaced With new drain pump. Washer now operating properly . Took one picture of model and serial and one of receipt.

Near Grand Ave, Cincinnati, OH 45205
Arthur H.

Arthur H.

SXS 25' MFD AMANA ASI2575GRS02 On arrival customer says refrigerator not cooling correctly. Confirmed complaint and checked temperatures. We 37 in the freezer and 46 in the Refrigerator section. Customer says refrigerator works OK when first Plugged up but the longer it runs the warmer it gets . Checked frost Pattern and it’s incomplete at best two or three rows is it . Checked Compressor and it’s very hot to touch . Need one new compressor. Took one picture of model and serial and one of receipt Return on April 9 to install ; ordrng 1 W10507884 (compressor)

Near Bellehaven Ct, Cincinnati, OH 45248
Arthur H.

Arthur H.

REFRIGERATOR WHIRLPOOL WRS571CIDM01 On arrival removed old ice maker . Installed the new ice maker . Cycled and filled.

Near Thomaridge Ct, Cincinnati, OH 45248
Arthur H.

Arthur H.

DISHWASHER WHIRLPOOL WDT730PAHZ0 On arrival customer says dishwasher doesn’t drain the water . Confirmed complaint. Water in sump of dishwasher. Went into diagnostics and received Error code F8-E2 drain pump problem. Drain water from sump . Replaced Pump with new drain pump . Ran test cycle and dishwasher now draining Properly. Took one picture of model and serial and one of receipt ; used 1 w10876537 (DRAIN PUMP) from stock

Near Twinview Dr, Cincinnati, OH 45247
Arthur H.

Arthur H.

27" VMAX TOP LOA MAYTAG MVWX655DW0 On arrival removed wash plate and inner basket. Then removed the motor Actuator and capacitor then removed the gearbox. Reassembled with New parts and recalibrated washing machine . Ran auto test and all Washer operations are working properly. Ran manual test for high speed Spin . Washing machine is ready for use . Authorization number for repair today. MJMCC00XPL2

Near Kiefer Ct, Cincinnati, OH 45224
Arthur H.

Arthur H.

XXL FRENCH DOOR WHIRLPOOL WRF736SDAM10 On arrival customer says dispenser leaks water. Checked water dispenser And it is working correctly. Removed ice maker and checked it and it is filling properly. Checked for ice box fan operations and it only works in diagnostics Mode is not working in normal run mode . Customer needs one new ice box Fan . Rescheduled for April 11 to install ; ordrng 1 W10846539 (evaporator fan blade)

Near Beech Ave, Cincinnati, OH 45205
Arthur H.

Arthur H.

WASHER MAYTAG MVWC565FW1 On arrival customer says washer is noisy . Went into diagnostics and Ran manual test for customer. Went thru all operations that washer does . Explained each noise and what the washer was doing at each sound . Drain pump makes noise when coming on and washer has a clunking Or metal to metal sound when shifting from wash to spin . Recalibrated Washer and advised customer on how to use her use and care guideTo answer any questions she might come across in future.Took one picture of model and serial and one of receipt.Also checked machine for level

Near Hammersmith Ln, Cincinnati, OH 45248