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Anthony S.


Local Reviews
for Anthony

Rated 4.6 out of 5 stars based on 37 customer reviews

Map of Liberty Township, OH

Service




It was hard to get through to you, no one answered the phone when I called so I submitted an online request and you responded quickly.


Map of Hamilton, OH

Miller





Map of Fairfield, OH

oven




Very good work ,highly recomended


Map of Cincinnati, OH

efficient, prompt, knowledgeable, courteous




Anthony diagnosed, ordered parts, and repaired our Amana fridge to our satisfaction.


Map of Fairfield, OH

Maytag Dryer Repair




The tech called prior to arriving and performed the service as expected.


Map of Middletown, OH

Great Service - Great Diagnosis of Problem/Solution




Warranty issue on a basically new appliance - solution was acceptable up to this point...


Map of Hamilton, OH

Good customer service




Anthony was a very good technician. He accessed the problem, ordered the parts & fixed the oven quickly without any mess. I loved this company’s service scheduling &tracking system.


Map of Oxford, OH

Great service, prompt




He was quick, knew what he was doing, came prepared. Sorry that he had to work in colder conditions. Everything covered by Whirlpool brand. Thanks for everything.


Response from A to Z Appliance Service:

Thank you very much


Map of Liberty Township, OH

Good




Good


Map of Hamilton, OH

Great service




Anthony was very professional and thorough.


Response from A to Z Appliance Service:

Thank you for this review


Committed to getting the washer back on track




Did a great job. Thank you


Response from A to Z Appliance Service:

Thank you very much for taking the time to leave this review.


Better than expectedaa




Anthony did a great job


Response from A to Z Appliance Service:

Thank you


good tech




service was fine, but the break down of the unit only added to whirlpool being a bad company they screwed me out of the rebate when i got the units and now they aren,t going to stand up either. no more whirlpool for this house.


Response from A to Z Appliance Service:

Thank you for the 5 star rating. Sorry your experience with the Whirlpool brand was not better. We do think Whirlpool is still a good manufacturer, but also understand your feelings as well.


Awesome job





Response from A to Z Appliance Service:

Thank you


on time and professional





Response from A to Z Appliance Service:

Thank you for the review. We appreciate it.


Excellent Job




Anthony went through a muti-step process to fix a mounting bracket on my microwave. He worked quickly and showed his knowledge of microwaves in removing hardware to get to the heart of the problem.


Response from A to Z Appliance Service:

Thank you very much. We appreciate you taking the time to leave this review


Unprofessional service




The first time that they were suppose to come they said they were 10 minutes away and never showed up. Than today when they said they’d be here at 10 this morning they never showed up. Until about 1:40 they called our phone to let us know they were only 10 minutes away. When they were done they just left without even a word on telling us if the washer had been fixed or if they’d have to come back with more parts. This was the most unprofessional service.


Response from A to Z Appliance Service:

Thank you for this review and I apologize that you did not get a 5 star service experience. It looks like on our first visit that we had the wrong address in our system. Our tech should have notified our office that he was running behind on the second visit so they could reach out to you. We have talked to him about the importance of proper communication with customers, especially when running behind. I do apologize for that. Normally our techs are very good about communicating with the customer as we review that a lot with them. Customers need to know what is going on with their service event. Our current techs are very good about this and even make notes if they could not update the customer about the job. Thank you for the review and we will use this to help us improve our team to deliver a better experience for our customers.


Karen M




We received great service and my appliance is finally working.


Response from A to Z Appliance Service:

Thank you very much for taking the time to leave this review. We appreciate it.


John




Excellent Service


Response from A to Z Appliance Service:

Thank you for the review


Great service!




Very Punctual! Solved problem quickly. Thanks for the great service! Thanks Anthony!


Response from A to Z Appliance Service:

Thank you for the review


Great service




Excellent service


Response from A to Z Appliance Service:

Thank you for this review


after service review




The tech did everything he had to do to check the problem. It is looks to be a assembly or design problem that Whirlpool has to address. It is not a broken part, could be a faulty part but more than likely and design or manufacturing issue.


Response from A to Z Appliance Service:

thank you very much for this review.


great





Response from A to Z Appliance Service:

Thank you


Great service




Tech arrived 15 min. earlier than scheduled, finished repairs and left by the scheduled arrival time.


Response from A to Z Appliance Service:

Thank you very much for the review.


Great service




Anthony showed up when he said he would. Thanks


Response from A to Z Appliance Service:

Thank you for the review.


Anthony S.

Anthony S.

Whirlpool refrigerator KFIS29BBMS00 Replaced lower voltage control, dispenser UI, ice maker, and fill tube heater. All ok at this time. Customer to observe. ; Job Cmpltd

Near Brooke Hill Ct, Liberty Township, OH 45011
Anthony S.

Anthony S.

Kitchen Aid refrigerator KFIS29PBMS02 Customer complaint of unit not making ice. Confirmed complaint, model and serial numbers. E2 error code for not finding home position. Replaced ice maker, power cycled refrigerator for five minutes. Ran harvest and water fill cycle. All ok at this time. Customer to observe. ; Cllctd $337.12 Check # 3225, Job Cmpltd

Near Ash Creek Ct, Liberty Township, OH 45044
Anthony S.

Anthony S.

Maytag washer MVWX655DW1 Customer complaint of unit not completing cycle. Confirmed complaint, model and serial numbers. Cancelled unit from emergency drain mode. Stored error code for long/no fill. Found water level sensor tube separated from control. Reinstalled water level sensor tube and secured with wire tie. Ran test cycle. All ok at this time. ; used 1 WP8567668 (WIRE TIE) from stock, Job Cmpltd

Near Far Crest Ct, Liberty Township, OH 45011
Anthony S.

Anthony S.

GE oven JTP27BOW2BB Removed and reinstalled control panel that was installed incorrectly on previous visit.; Job Cmpltd

Near Wetherington Dr, Wetherington, OH 45069
Anthony S.

Anthony S.

IKEA oven IBS550PWW01 Replaced LED display. All ok at this time. ; Job Cmpltd

Near Shady Creek Way, Hamilton, OH 45011
Anthony S.

Anthony S.

Whirlpool oven WOS51ES4EB01 Customer complaint of unit not heating. Confirmed complaint, model and serial numbers. Found thermal fuse open. Replaced thermal cut out. Ran test cycle. All ok at this time. ; used 1 WP9759243 (FUSE) from stock, Job Cmpltd

Near Nicholas Ct, Fairfield, OH 45014
Anthony S.

Anthony S.

Amana refrigerator ABB1921BRM00 Replaced damper/control. Ran test cycle. All ok at this time. ; Job Cmpltd

Near Havilland Ct, Cincinnati, OH 45240
Anthony S.

Anthony S.

Whirlpool washer WTW5000DW1 Customer complaint of unit not starting cycle. Confirmed complaint, model and serial numbers. Stored error code for long fill. Found open circuit on hot water inlet valve assembly. Replaced inlet water valve assembly. Ran test cycle. All ok at this time. ; used 1 W11210459 (VALVE) from stock, Job Cmpltd

Near Haverford Dr, Hamilton, OH 45011
Anthony S.

Anthony S.

Kitchen Aid dishwasher KDTE404DBL0 Replaced dw vent assembly. Ran test cycle. All ok at this time. ; Cllctd $80.21 CC Ref # 2012, Job Cmpltd

Near Wetherington Dr, Wetherington, OH 45069
Anthony S.

Anthony S.

Whirlpool microwave WMH31017HS0 Replaced mhc door interlock assembly. Ran test cycle. All ok at this time. ; Job Cmpltd

Near Liberty Cir, Liberty Township, OH 45069
Anthony S.

Anthony S.

Maytag dryer MEDB765FW0 Replaced overlay and electronic control. Ran test cycle. All ok at this time. ; Job Cmpltd

Near Firestone Dr, Fairfield, OH 45014
Anthony S.

Anthony S.

Whirlpool refrigerator Replaced lower door hinge and adjusted spacing. All ok at this time. ; Job Cmpltd

Near Bracebridge Dr, Cincinnati, OH 45231
Anthony S.

Anthony S.

Jenn-Air microwave JMC2430WS01 Authorization Number JHGZB00EPL2 Replaced microwave appliance manager. Ran test cycle. All ok at this time. ; Job Cmpltd

Near Nichols Rd, Oxford, OH 45056
Anthony S.

Anthony S.

Whirlpool washer WFW9500TW02 Customer complaint of loud grinding noise during spin cycle. Upon arrival customer presented single page whirlpool washer warranty paper stating 2-10 year coverage on outer tub. I explained to customer if that is what was wrong that could be covered but our dispatch came through as out of warranty and I would need to input the model and serial numbers to verify coverage and if nor covered the service call of $90 would be due today. Customer agreed to service call. I could not find any 10 year coverage on outer tub components on ServiceMatters or SB web. Called partner team(representative: Ryan SR #: 7723473534) confirmed unit only had 12 month OE warranty and is now in OOW status for all repairs. Made written estimate for customer for parts and labor. Customer declining repairs and refused to pay service call claiming it is covered under warranty per their presented document. Customer demanded that I call whirlpool to have them cover this repair or replacem

Near Legendary Ln, West Chester Township, OH 45069
Anthony S.

Anthony S.

Kitchen Aid oven KOSE500ESS03 Customer complaint of interior oven liner coating cracked and falling off in several places. Called WP TechLine. Unit being submitted for non-repairable status. Customer or servicer to be contacted within 5 business days. SR #: 7723536668.; Job Cmpltd

Near Tipperary Ct, Middletown, OH 45042
Anthony S.

Anthony S.

Amana washer NTW4516FW1 Use Authorization # AHJMZHJEPL1 Customer complaint of unit running continuously. Confirmed complaint, model, and serial numbers. Cancelled unit from emergency drain mode. Stored error code for no fill. Advised customer of water supply concerns, and having lid shut when starting cycles. Ran test cycle. All ok at this time. Customer to observe. ; Job Cmpltd

Near Valley View Dr, Middletown, OH 45044
Anthony S.

Anthony S.

Kitchen Aid dishwasher KDTM354ESS3 Replaced pump&motor and electronic control. Calibrated and ran test cycle. All ok at this time. ; Job Cmpltd

Near Longhunter Chase Dr, Liberty Township, OH 45044
Anthony S.

Anthony S.

Maytag washer MHW5500FW1 Customer complaint of unit not filling with hot water. Confirmed complaint, model and serial numbers. Hot water valve getting voltage from control but not opening to let water in. Replaced inlet water valve assembly, ran test cycle. All ok at this time. ; Job Cmpltd

Near Morris Rd, Hamilton, OH 45011
Anthony S.

Anthony S.

Jenn-Air cooktop JGD3430BS00 Replaced left rear burner gas valve. All ok at this time. ; Cllctd $105.17 Check # 3118, Job Cmpltd

Near High Saddle Ct, Liberty Township, OH 45011
Anthony S.

Anthony S.

IKEA oven IBS550PWW01 Replaced parts. Ran test cycle. All ok at this time. ; Job Cmpltd

Near Shady Creek Way, Hamilton, OH 45011
Anthony S.

Anthony S.

Kitchen Aid dishwasher KDFE104HPS0 Customer complaint of unit not starting cycle. Confirmed complaint, model and serial numbers. Found wire broken and separated at wire nut in dishwasher junction box. Stripped back wire and reinstalled properly. Ran test cycle. All ok at this time. ; Job Cmpltd

Near Preserve Ln, Liberty Township, OH 45011
Anthony S.

Anthony S.

Kitchen Aid refrigerator KRFC704FPS00 Customer complaint of unit not cooling in any section. Confirmed complaint, model and serial numbers. Ran compressor diagnostics steps, compressor not starting or running. Getting 0.3amp draw and 20 watts. Compressor windings resistance 25.5, 9.4, and 16.6 Ohms. Called WP TechLine, representative JK recommended replacing Orion control board, W11131873, for return visit. ; ordrng 1 W11131873 (CNTRL-ELEC ), schdld next appmnt for 11/26 MON

Near Cedar Glen Way, Middletown, OH 45042
Anthony S.

Anthony S.

Whirlpool compacter GX900QPPS6 Replaced on/off/start assembly. Ran test cycle. All ok at this time. ; Job Cmpltd

Near Penbrooke Ct, Monroe, OH 45050
Anthony S.

Anthony S.

Whirlpool range WFE540H0ES1 Replaced cracked cooktop. All ok at this time. ; Job Cmpltd

Near River Rd, Fairfield, OH 45014
Anthony S.

Anthony S.

Whirlpool dishwasher WDF310PLAB0 Replaced dispenser, control, and OWI sensor. Ran test cycle. All ok at this time. ; Job Cmpltd

Near Country Mills Ln, Cincinnati, OH 45240
Anthony S.

Anthony S.

Maytag refrigerator MSF25D4MDM01 Replaced damper/diffuser. Ran test cycle. All ok at this time. ; Cllctd $160.80 CC Ref # 7731, Job Cmpltd

Near Amity Ln, Middletown, OH 45044
Anthony S.

Anthony S.

Whirlpool dishwasher WDT730PAHZ0 Customer complaint of dent in dw door. Took pictures of damage. Replaced door. All ok at this time. ; Job Cmpltd

Near College Corner Pike, Oxford, OH 45056
Anthony S.

Anthony S.

Maytag washer MVWB835DW4 Customer complaint of unit not starting cycle. Confirmed complaint, model and serial numbers. Unit started cycle properly for me by holding down start button as explained by use and care guide and on user interface. No stored error codes. Ran service test cycle #51. Explained situation to customer. Customer refused to accept that nothing was wrong with machine, several people attempted to start washer. Called WP TechLine (Representative: Chris, SR#: 7723413367) unit working as designed. ; Job Cmpltd

Near MacIntosh Ln, Middletown, OH 45044
Anthony S.

Anthony S.

Kitchen Aid icemaker KUIX305ESS1 Customer complaint of unit not making ice. Confirmed complaint, model and serial numbers. Found water level sensor reading full at all times. Picked up and replaced water level sensor/recirculation pump. Ran test cycle. All ok at this time. ; pckd up 1 W10908287 (pump), Job Cmpltd

Near Casey Ct, Fairfield, OH 45014
Anthony S.

Anthony S.

Maytag washer MHW6000AW0 Replaced detergent dispenser drawer assembly. Ran test cycle. All ok at this time. ; Cllctd $188.57 Check # 3404, Job Cmpltd

Near Conservancy Rd, Germantown, OH 45327
Anthony S.

Anthony S.

Whirlpool dishwasher WDT750SAHZ0 Customer complaint of unit not drying some dishes completely. Confirmed complaint, model and serial numbers. Ran test cycle. No stored error codes. Heating element working properly. Advised customer of drying aids and features of unit, using rinse aid, heat dry, extended heat dry, and sani-rinse. Checked supply voltage, display, UI, control, fuses and loads. Checked door stitch, wash motor, heating element, hi limit thermostat, fill valve, float switch, drain pump/motor, dispenser, and diverter valve. All checks ok. All ok at this time.; Job Cmpltd

Near Augspurger Ave, Hamilton, OH 45011
Anthony S.

Anthony S.

Whirlpool washer WET4027HW0 Replaced drive motor and actuator assembly. Ran test cycle. All ok at this time. ; Job Cmpltd

Near Wells Mill Dr, Oxford, OH 45056
Anthony S.

Anthony S.

Whirlpool dishwasher WDT730PAHZ0 Customer complaint of unit not draining after cycle. Confirmed complaint, model and serial numbers. Drain pump getting power but not pushing water. Replaced drain pump. Ran test cycle. All ok at this time. ; used 1 w10876537 (DRAIN PUMP) from stock, Job Cmpltd

Near Stablewatch Ct, Monroe, OH 45050
Anthony S.

Anthony S.

Whirlpool refrigerator WRX988SIBM03 Replaced freezer LED module. All ok at this time. ; Job Cmpltd

Near Robinson Rd, Hamilton, OH 45013
Anthony S.

Anthony S.

Whirlpool refrigerator WRX735SDHZ00 Replaced ice maker damper and blower motor. All ok at this time. Customer to observe. ; Job Cmpltd

Near Ledro St, Cincinnati, OH 45246
Anthony S.

Anthony S.

Maytag dryer MEDC215EW1 Policy adjust #: MHA10HADPL1. Customer complaint of timer not advancing. Confirmed complaint, model and serial numbers. Timer motor getting power but not advancing. Replaced timer assembly. Ran test cycle. All ok at this time. ; Job Cmpltd

Near Union Rd, Franklin, OH 45005
Anthony S.

Anthony S.

Maytag microwave MMV4205DS0 Replaced door switch interlock assembly. Ran test cycle. All ok at this time. ; Cllctd $107.84 Check # 122, Job Cmpltd

Near Princeton Dr, Trenton, OH 45067
Anthony S.

Anthony S.

Amana washer NTW4516FW2 Customer complaint of unit not starting cycle. Confirmed complaint, model and serial numbers. Getting 120 VAC at control connector, board not powering up. Removed and reinstalled all electrical connections to main control. Ran test cycle. All ok at this time. Customer to observe. ; Job Cmpltd

Near Edvera Ln, Cincinnati, OH 45239
Anthony S.

Anthony S.

Whirlpool washer WTW4816FW2 Customer complaint of unit not starting cycle. Confirmed complaint, model and serial numbers. Unit would power up with J12 shifter connector unhooked. Replaced shift actuator per diagnostics. Unit powering up and starting cycles. Getting stored error code F7E5 shifter fault. Checked harness for opens and shorts. Open circuit on Shifter Connector Pin 6 to Main Control J2-1. Needs new lower harness for return visit. Rescheduled three weeks out due to harness back order status. Customer wants to contact place of purchase for other options. ; ordrng 1 W10736239 (harns-WIRE ), used 1 W10913953 (ACTUATOR) from stock, schdld next appmnt for 11/26 MON

Near Carrousel Park Cir, Groesbeck, OH 45251
Anthony S.

Anthony S.

Whirlpool refrigerator WRX988SIBM03 Customer complaint of ceiling light in refrigerator and freezer not working. Confirmed complaint, model and serial numbers. Bypassed freezer LED module. Refrigerator lights working. Needs new freezer LED module, W11126053, for return visit. ; ordrng 1 W11126053 (module), schdld next appmnt for 11/7 WED

Near Robinson Rd, Hamilton, OH 45013