Got to the house washer would not power on I unplugged washer plugged it back in pressing and held the power button washer powered right on put it into a spin everything checked okay customer had laundry in unit went ahead and started it washer filled started to agitate everything checks fine at this time

"Per testing found the unit had a loud grinding of the splutch mat the need of the spin cycle. Replaced the splutch assembly, calibrated the unit and checked operation in diagnostics, all operations check ok. Wp wrn; used 1 W10721967 (Cam assm) from stock"