Found faulty heater replace heater tested for leaks no leaks unit checks good at this time SP W11540964; dspstn on spec-tagged invntry: 1 W11537778 HEATER

W11322905 control $304.04W11324037 user interface $226.21Labor $120.00Long drain error Over suds error Customer could not find receipt on washer washer would not go into spin the tub with just moved back and forth I did check the drain pump drain pump was free and clear customer did have washer up on a really high pedestal and drain was not correct in the back of the wall I could not move the washer it was too heavy on the pedestal told customer he needs to get that drain to fixed and adjusted hire to the back of the washer from my expertise it has a control issue and UI issue UI was being weird glitching out customer said he will call in if he wants to order parts

After explaining to the customer the service charge and labor charge customer declined repair

Arrived in customer I said that it wasn't Rent-A-Center dryer and Rent-A-Center had already replaced it