"Adjusted dispense or concentration amount for customer to prevent over sudsing during operation. Recommending affresh cleaning tablets periodically for proper operation and function of unit, recalibrated the main electronic control. Cus to observe, ; used 1 W10135699 (Affresh) from stock"

"Installed new inner door, strike, and screws, tested unit, unit is now locking and unlocking door normally, unit is operating as designed, all checks okay at this time."

"Inspected unit, found door strike snapped off from inner door, used old strike to test door latch, door latch is locking properly, unit needs new inner door, strike, and associated screws to repair. ; ordrng 1 W11318813 (Inner door) and 1 W11316914 (Strike) and 2 WP8534022 (Strike Screws)s"

"Upon arrival, found that customer had 5yr extended warranty on unit, found that dispatch is not from extended warranty company and unit is beyond factory warranty, advised customer that we needed extended warranty dispatch to provide service under warranty, customer to reach out to extended warranty company to schedule service."

"Installed new timer motor and knob, tested unit, knob is now turning properly, unit is operating as designed, all checks okay at this time."