"Checked for error codes, no stored error codes, customer is using 1 table spoon of detergent, checked water valve, checked drain pump, informed customer of needing to clean unit to keep residue cleared out, used affresh 5o clean unit, all functions normal, checks ok.; used 1 W10135699 (Affresh) from stock"

"Replaced compressor and drier, recharged unit with 6.25oz of r134a, let unit run, started cooling normally, advised to give 24 hours and observe. All checks ok."

"Complaint of warm in freezer, too cold in fridge. Freezer at about 24 degrees, fridge section at 42. Checked pressures, high side around 100, low side, -11. Equalized in about 3 mins. Checked evap, found very partial frost pattern. Techline closed for training at this time. Confirmed with Terry that unit would need new compressor and drier, quoted parts: W10841139 $346.22, uv drier: WPW10143759 $22.09, labor $989.00, plus $150.00 Uninstall/reinstall fee. Customer is going through with repair.; ordrng 1 W10841139 (Compressor) and 1 WPW10143759 (UV drier) and 1 102 (Sealed system kit) and 1 110 (Torch kit)"

"Complaint of unit not washingl checked unit over, checked errors, 6-1. Ran through diagnostic cycle, unit not filling, turned water line on underneath sink. Still not filling. Adjusted incoming water line, now unit is filling, pump and motor came on strong, drained fine, unit is now operating normally. Fill line was kinked behind unit.. Ran through another test cycle, all functions normal, all checks ok."

"Installed feet customer received from manufacture due to feet missing, leveled unit, tested unit, unit is heating properly, checks ok."