"Customer stated unit not cleaning well or drying dishes. Tested and found wash motor operating properly, no error codes. Went through test cycle and at end found heating element operating properly, advised unit may need reset after a power surge or glitch to correct heating, operating properly now, checks okay."

"Customer stated unit was turned from 350 down to 225 to keep a dish warm but after 20 minutes dish was charred and smoking instead. Turned to 225 and unit maintained temp, turned up to 350 and unit got to temp fine. Turned back down to 225 and unit slowly went back down, could not recreate issue. Advised customer to monitor, unit is working properly for now, checks ok."

"Found unit is still intermittently tripping the breaker. Tested and unit ran fine, averaged 15.8 amps, didn't trip on a 2 minute cycle. Per techline found circuit breaker actually shares with kitchen lights and is not rated high enough, so microwave is too close to tripping point. Advised customer this will happen until breaker is upgraded by electrician, unit otherwise checks ok. SR: 7738900632"

"Went on replace compressor and found system leaking again causing compressor lockup. No dye leaks, could not find leak with bubble testing. Per techline went through checks, techline determined unit not repairable, Whirlpool to contact customer to get unit replaced.7738795631"

"Replaced inlet valve and tested unit, checks ok."