Check the unit over to confirm customers complaint if you did not cooling found compressor was not running either was the fan move the unit and found the defrost timer found the unit was stuck in defrost turn the timer unit took off running confirmed Heat on the cabinet to ensure Cooling will need defrost timer ordered to repair the unit; ordrng 1 5304518034 (Timer)

"Found deli UI board stopped working, won't light up or respond. Found board not receiving voltage, appears to have a tear in the harness, determined harness to board needs replaced. Quoted repair and customer to replace unit. Harness W11170612 $85.08 Labor $175.00"

"Inspected unit, found loose connection at drain pump wire harness causing drain pump not to run properly, repaired wire harness connection and secured with ty, verified proper operation after repair, all check okay; used 1 W11390781 (Tie) from stock"

"Per testing, according to service pointer W11693378, found that the timer knob stem was craked and the timer stem was very hard to turn. Replaced the timer knob using the service kit. Checked the operation of the unit in a test cycle, operation checks ok. S Code for repair (see attn note); used 1 W11685947 (TIMER) from stock"

"Customer stated unit made some ice but later started leaking water from ice dispenser, said this was the original issue they forgot about, that's why it had been turned off. Found motor is getting stuck sometimes getting the ice out and gets stuck in the fill portion on occasion causing leaking until the motor can turn far enough. Determined icemaker needs replaced, quoted repair and customer to decide whether or not to fix, fridge otherwise checks ok.Icemaker WPW10300024 $268.21 Labor $98.75"