"Customer stated unit making noise during rinse cycle, tested unit in a rinse and spin and found when unit was shifting to spin, unit made loud knocking noise, replaced cam and tested again, unit checks ok. Advised customer if issue persists, unit needs new gearcase and belt as well.Belt WPW10006384Gearcase W11449840"

"Customer stated unit was not cooling at all, tested unit and found all fans and compressor not running but will run in diagnostic mode. Unplugged unit and plugged Amp meter in and found after reset, compressor and fans started running and was running at 2.20 amps and starting to blow cold air, advised customer unit needs main control replaced. Customer to decide on repair or replace unit.W10843055 Main Control $306.07Labor $123.00"

"Found unit throwing f2e1 stuck key error code when used, even after reset. Checked all UI connections and all connections secure. Per techsheet, UI needs replaced. Replaced UI and tested unit, unit checks ok."

"W10866116 control main 220.82Labor - 98.75Ran unit through diagnostics and confirmed proper filling, washing, heater operation draining. Ran unit through calibration and recommend customer to use a fresh cleaning tablets periodically for proper performance and function if she were to come back recommending replacement of control board. No error codes on unit. Customer to observe"

Found lid latch/door lock actuator properly due to bend in frame of the door reset door lock and confirmed proper actuation of units. All checks are good customer to observe